Michigan Water Environment Association - Project/Committee Seminar Presentations

Name:	Effective Utility Management
Contact:

Description:
Utility of the Future, Water Resource Recovery Facilities, Culture, Organization, Innovation, and a range of other terms and ideas are frequently used in talks, sales literature, and articles. The Water Resources Division of Michigan DEQ issued a grant to MWEA to assist in launching Recycling Metrics and the concept of the Utility of the Future more than a year ago. The effort has resulted in a Leadership Summit, Vision Document, surveys and reports, but many have asked for guidance in how to become a Utility of the Future. Just how does a utility go about becoming a Water Resource Utility of the Future? MWEA thinks the answer to that question lies in the guidance and resources provided by Effective Utility Management Initiative. The EUM initiative allows each utility to proceed in a manner that meets its own particular needs and to proceed at its own pace.

Calendar of Events:
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Presentations Available:

title	date	description
EUM Implementation: Customer Satisfaction and Stakeholder Understanding	06/14/18	https://www.mi-wea.org/docs/1._EUM_Workshop_Session4_StakeholderUnderstanding_Support_04_09_18.pdf
EUM Implementation: Product Quality and Operational Optimization	06/14/18	https://www.mi-wea.org/docs/2._EUM_Workshop_Session4_Product_Quality_and_Operational_Optimization_04_09_18.pdf
EUM Implementation: Employee & Leadership Development	06/14/18	https://www.mi-wea.org/docs/3._EUM_Workshop_Session4_Employee_Leadership_Development_04_09_18.pdf
EUM Implementation: Financial Viability	06/14/18	https://www.mi-wea.org/docs/4._EUM_Workshop_Session4_Financial_Viability_04_09_18.pdf
EUM Implementation: Infrastructure Strategy and Performance	06/14/18	https://www.mi-wea.org/docs/5._EUM_Workshop_Session4_Infrastructure_Performance_Strategy_04_09_18.pdf
EUM Implementation: Enterprise Resiliency	06/14/18	https://www.mi-wea.org/docs/6._EUM_Workshop_Session4_Enterprise_Resiliency_04_09_18.pdf
EUM Implementation: Water Resource Sustainability	06/14/18	https://www.mi-wea.org/docs/7._EUM_Workshop_Session4_Water_Resource_Sustainability_04_09_18.pdf
EUM Implementation: Community Sustainability	06/14/18	https://www.mi-wea.org/docs/8._EUM_Workshop_Session4_Community_Sustainability_04_09_18.pdf
EUM Presentation	06/14/18	Your Path to Sustainability: Describe ways that the EUM Primer can be used. Conduct the EUM Self-Assessment and review other key implementation steps, including identifying effective practices. Equip participants to implement EUM at their utility based on the assessment done at the workshop. Create an opportunity to learn from utility peers about their challenges, successes, and plans for improving in the future. Hosted by MWEA and EPA on Thursday, June 7, 2018. https://www.mi-wea.org/docs/EUM_Workshop_Presentation_05_21_18.pdf