What lingual gems might your staff and community be hoarding? Learn how the Westerville Public Library has engage their staff and community to reach non-native English speakers with name badges, grants, and community partners.
People with disabilities, be it physical, mental, or medical, are among the most disadvantaged in our society. According to the US Department of Labor, only 16% of people with disabilities will complete a Bachelor’s and less than 50% will find gainful employment.
In this webinar we will:
Review sample Equal Employment Opportunity and Anti-Harassment policies.
Provide an overview of discrimination and harassment law and prohibitions against retaliation.
Provide specific examples of behaviors prohibited by the sample policies and the law.
Identify recommended avenues to report discrimination and harassment.
Identify expectations for workplace behaviors that go beyond the law.
Rhonda Johnston, Adult Outreach Coordinator, Reed Memorial Library focuses on connecting historically underserved populations with library resources. She has transformed the storytime for adults with developmental disabilities into a fun and engaging learning session that has opened the door for this patron group to become fully integrated with what the library has to offer. They have seen incredible growth in the patrons. Understanding our patrons
Ways to be inclusive
Inclusive programming
Providing Library access to English Language Learners (ELL) can be much more than developing your foreign language and ESL collections. Those learning English can have more pressing information needs and all staff can play a part in creating a welcoming environment. Keep ESL patrons coming back (hint, it’s not just the free services but the new connections and relationships they make at the Library) and provide programming opportunities for the entire community to engage.How to effectively welcome the ELL community into the Library using best practices in outreach
How to engage ELL patrons with staff encounters, signage, relevant programming, collections and volunteerism
Learn about grant funding and potential community partnerships
In her book Library Services for Immigrants and New Americans, Jennifer Koerber reviewed programs and services provided by more than 20 libraries across the country. In this webinar, she'll share 5 case studies and highlight the best practices they represent, including how to broaden the scope to include long-time residents and other community members. At the end, she'll guide you through an exercise to create a list of 10 concrete tasks you can take in your library to add or improve services to newcomer populations. There will be time for questions and answers, and a handout will include links to all libraries mentioned in the talk.Are exposed to diverse approaches to serve immigrants/New Americans at different levels of investment.
Will recognize that providing these services and programs can often be multi-purposed to serve long-time residents and any new resident as well as newcomers to the US.
Construct a list of 10 concrete things they can do in their buildings and in their communities based on webinar content.
Jennifer Koerber has two decades of experience in libraries, in both public-facing and behind-the-scenes roles. After 17 years at the Boston Public Library, she established her own business providing technology training and consulting services to libraries. Jennifer is also currently the Training Manager at Harvard University Library, overseeing staff training for a new service platform.
Working toward equity and inclusion in library services is not just the responsibility of public-facing staff. As catalogers and other metadata professionals, viewing our controlled vocabularies and classification systems with a critical perspective can make us more aware of the inherent biases and oppressive language present in those systems. This presentation will discuss the political and social aspects of systems including Dewey Decimal Classification, Library of Congress Classification, and Library of Congress Subject Headings. It will give examples of problematic structures and language, and offer some practical steps libraries have undertaken to improve inclusion and social consciousness in the ways we describe our resources.Participants will engage critically with the structural and cultural biases in controlled vocabularies and classification systems.
Participants will examine specific examples of exclusionary language and problematic arrangement of resources used in libraries today.
Participants will learn about measures libraries have taken to put critical cataloging into practice.
This webinar will give an introduction into the Spanish language as well as the people that speak it. You will be provided with short cuts and an understanding of the basics of the language. Know the essential phrases that can breach some of the communication gap when working with Spanish speaking patrons that do not speak English.
Learning Objectives:
Introduction to the Spanish Language
Learn short cuts
Learn essential phrases
Presenter:
Jaime Declet was born and raised in Caguas Puerto Rico. Moving to Ohio to finish his college degree at OSU. He made a stop to visit relatives in Cleveland, and the rest as they say is history. Married to Jeannine, children Andrew & Victoria. He started working in libraries as a volunteer in the sixth grade through High School. Working for the Cleveland State University, Fine Arts Library for six years and has been working in public libraries for the past 19 years. Mr. Declet started his public library career with the Lorain Public Library. He currently works for the Cleveland Public Library managing the South Branch. Mr. Declet is a member of the Advisory Board of Virginia Hamilton Conference on Multicultural Children's Literature, member of the Board of Directors of the Tremont West Development Corporation. His job is to make sure that the community he serves knows that the Library is here to help. Therefore, he makes sure that the Library is front and center in all community events.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
While classroom training has an important place in library staff education, learning is extended and reinforced when staff have the opportunity to work through difficult topics outside of the classroom. In order to support staff learning about issues of equity, diversity and inclusion, Multnomah County Library has developed a “Racially Just” toolkit, containing activities staff can use to learn on their own, with colleagues or in their staff groups.
Learning Objectives:
Recognize some of the indications that an organization is ready to support staff with self-paced learning about EDI
Describe the process staff at Multnomah County Library undertook to develop self-paced learning about EDI, and how you might modify that process in your own organization
Access resources to help with your own EDI training efforts
Presenter:
Amy Honisett has been working in libraries for ten years. Her work has focused on education and training, as well as supporting health and digital literacy awareness. She is currently the Learning and Development Specialist at Multnomah County Library, where she enjoys supporting her colleagues’ professional development. Amy has an MA in English Literature from Portland State University and an MSLIS from Drexel University.


Donna Seaton has over 30 years working at EVPL public library system, first as a customer services representative, then as a supervisor for 20 years and for the last 8 years the system wide training specialist. Donna develops and conducts training for both new and existing employees and conducts On-Boarding for all EVPL staff. Donna has conducted the Bystander Intervention presentation for many library conferences and library systems. Donna loves the library, reading, traveling and spending time with her husband, family and friends.

Bec Czarnecki is the assistant to the City Librarian at Denver Public Library. When they’re not herding cats or arranging calendars, they work on special projects on a variety of topics. They are passionate about the library's role in engaging the community and committed to helping it be a welcoming and inclusive space for all.
Adrian Johnson works as a Library Program Associate at the Denver Public Library where he provides access to tech services in the Denver community, shows folks new creative opportunities in the Central library’s makerspace, and helps digitize materials in the Western History and Genealogy department.
Public libraries often are safe spaces for patrons seeking shelter, warmth, information, quiet, and a sense of community. But what happens when a public health pandemic impedes our abilities as librarians to provide outreach and supportive resources to patrons living on the fringes of our neighborhoods, cities and towns when our doors closed and traditional librarianship went virtual? Ally Dowds will discuss outreach efforts developed during the beginning months of the COVID-19 shutdown and how the Boston Public Library continued to reach patrons where they are while preserving existing partnerships with local organizations and forging new ones to maintain access and dissemination of supportive public health services to its community members.
Ally Dowds is the Health & Human Services Librarian for the Boston Public Library. In this role, Ally fosters strategic partnerships with local public health organizations, emergency shelters, and human service agencies to provide supportive services to patrons experiencing homelessness, substance use and mental health. She also performs weekly outreach to local shelters to eliminate barriers to library access, programming and resources. Prior to this position, Ally worked in the BPL’s Teen Central and served as a consultant for ALA's Great Stories Club, where she facilitated a library-led book discussion group at a local middle school focused on the emotional, behavioral, and learning needs of its students. Discussions were designed around the theme of Empathy: The Cost of Switching Sides, allowing students to read, reflect, and share ideas on topics that resonate with them.
Join us for a series of book talks on LGBTQ+ fiction and non-fiction for young adult and middle grade readers. We’ll talk about some classic LGBTQ+ titles as well as the newest offerings and examine resources available to provide your own recommendations. We will also talk about the importance of "own voices" books to teens and tweens, allowing libraries to better relate to their LGBTQ+ population and to provide better resources to their communities as a whole.
Tricia Smith is a librarian in the St. Petersburg Library System. Originally from Auburn, Alabama, she has a Bachelor’s degree in Public Relations from Auburn University and a Master's in Library Science from the University of Tennessee in Knoxville. Tricia likes to read banned books, or books that are controversial, because she likes to know what all the fuss is about. She reads classics for the same reason.

Molly Meyers LaBadie has been in Libraries since 2001. She was lucky to have four of those as a Library Trainer allowing her to train staff in customer service. Currently, as a Deputy Director, she finds that empathy for both staff and patrons is a powerful tool in offering exceptional customer service.
Empathetic marketing is the latest marketing trend—showing users how you can meet their core emotional needs. When libraries use empathetic marketing to show users how library services and staff can meet their emotional needs, it helps users feel more connected, shows them that people know and care about what they are experiencing, and lets them know that we can help them in a variety of ways. Once users realize that the library staff know and care about their needs, they often feel more comfortable seeking assistance from us when they need it—whether related to the library and research or not.
Carrie Girton is the Public Services Librarian at Rentschler Library at Miami University Hamilton in Hamilton, Ohio. She earned her MLIS from the University of Kentucky. Carrie recently served as the Interest Group Coordinator for the Academic Library Association of Ohio (ALAO) and as Co-Chair for the Association of College & Research Library’s (ACRL) Distance Learning Section (DLS) Bibliography Committee. She volunteers for a local community center’s afterschool program, coaching K-5 students on reading and literacy skills.
From racial unrest to the COVID-19 pandemic, libraries all over the country are grappling with many societal challenges. With our cities and states in need, how does a library respond and help cultivate healing, social awareness and empathy in our communities?
Tamara King is the Community Relations Director for Richland Library. In her role, she is tasked with developing, directing and implementing communications strategies to key stakeholders and audiences of Richland Library. Tamara also supervises the Office of Development, which supports the Richland Library Friends and Foundation along with the library volunteer program. She has nearly two decades of experience in broadcast television, public relations, marketing, strategic communications, media and crisis communication training and program management.
Literature creates a gateway to help library patrons understand concepts of empathy, compassion and kindness. Creating a curated collection of library resources inspires and fosters understanding of others and different perspectives and is the foundation of building a climate of empathy in the library. Empathy is transformative and can bring about positive change in the community.
Meghan Harper, Ph.D, Professor, Kent State University in Kent, Ohio.
This highly interactive session will explore the meaning of diversity and the benefits of an inclusive workplace. The session will cover discrimination and harassment laws and participants will discuss various workplace scenarios to explore discrimination vs. inappropriate behavior. Training will include tips for creating an inclusive workplace and having difficult conversations about diversity and discrimination.
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
Vanessa Bullock was appointed Commissioner with the Federal Mediation and Conciliation Service in May 1997. She is employed as a mediator in the Philadelphia office located in the Northeast region. As a Commissioner, Ms. Bullock has mediated both Labor and Employment disputes in the private and public sectors. In addition to her primary duties of dispute mediation, she is responsible for curriculum development and training in a variety of Alternative Dispute Resolution (ADR) programs for the FMCS Institute; Federal Executive Board; and the Cornell University ILR Scrimmage program.
In polarizing times, building community and trust through communication is vitally important. This session will discuss how public libraries can help break down barriers and further understanding among people through programming and powerful partnerships. Ramsey County Library’s Ask series, presented in partnership with local grass roots organization Do Good Roseville, was a bi-monthly facilitated discussion designed to give a voice to the underrepresented in the community. Our new endeavor, Sidewalk Talks, focuses on providing a one-to-one empathetic listening experience in public spaces. We’ll discuss the unexpected challenges and the continuing rewards of building programming in response to racism and inequity, as well as the importance of keeping the voices of the community front and center.
Presenter: Carol Jackson, MLIS, has held various management positions at Ramsey County Library (MN). She is currently Branch Manager of the Shoreview branch and Adult Programming Coordinator for the library system. An enthusiastic community partner and advocate, she was named a Library Journal Movers & Shakers in 2019, primarily due to the Ask series and other community well-being programming.
This highly interactive session will take an in depth look at the diversity in the workplace. The group will explore topics including the meaning of diversity and the benefits of a diverse workplace, inclusion, unconscious bias, and cultural competency and civility. Participants will discuss various workplace scenarios to explore these concepts. Training will include tips for creating an inclusive workplace and having difficult conversations about diversity and inclusion.
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
Vanessa Bullock was appointed Commissioner with the Federal Mediation and Conciliation Service in May 1997. She is employed as a mediator in the Philadelphia office located in the Northeast region. As a Commissioner, Ms. Bullock has mediated both Labor and Employment disputes in the private and public sectors. In addition to her primary duties of dispute mediation, she is responsible for curriculum development and training in a variety of Alternative Dispute Resolution (ADR) programs for the FMCS Institute; Federal Executive Board; and the Cornell University ILR Scrimmage program.
This session will be a broad introduction to what disability is, what the Americans with Disabilities Act says, and how we in libraries can assist patrons with disabilities who use our services and spaces. We will cover a variety of topics including some disability statistics, examples of good and poor accessibility as well as where to get more information.
JJ Pionke is the Applied Health Sciences Librarian at the University of Illinois at Urbana-Champaign. He is an award-winning librarian whose research revolves around disability and accessibility for library patrons and employees. His most recent work focuses on the educational and behavioral needs of library science graduate students and current library employees in regards to disability and accessibility in libraries.

JJ Pionke is the Applied Health Sciences Librarian at the University of Illinois at Urbana-Champaign. He is an award-winning librarian whose research revolves around disability and accessibility for library patrons and employees. His most recent work focuses on the educational and behavioral needs of library science graduate students and current library employees in regards to disability and accessibility in libraries.
Vania Sherepita is a JEDI (Justice, Equity, Diversity, Inclusion) Specialist at the Diversity Center of Northeast Ohio. As a believer in social justice and equity for all, she has committed herself to maintaining a lens of empathy while seeking out the common ground where diverse communities can meet and mutually understand each other through passionate storytelling and compassionate listening. While working with organizations such as Human Rights Campaign, American Civil Liberties Union, and Equality Ohio, she has utilized emotional intelligence, social perceptiveness, and a stance of sincere vulnerability to negotiate, work with, and act as liaison between people of diverse backgrounds and differing opinions. As a JEDI Specialist at the Diversity Center of Northeast Ohio, she combines her passionate commitment to this work with her professional background in Consulting and Learning & Development (and just a pinch of on-stage experience) to facilitate workshops on creating and maintaining diverse, inclusive, and equitable workplace climates.
Mannie Brown, Diversity, Equity and INclusion Consultant, SHIFT Consuting Team, The Diversity Center of Northeast Ohio
JJ Pionke is the Applied Health Sciences Librarian at the University of Illinois at Urbana-Champaign. He is an award-winning librarian whose research revolves around disability and accessibility for library patrons and employees. His most recent work focuses on the educational and behavioral needs of library science graduate students and current library employees in regards to disability and accessibility in libraries.
This session will briefly talk about the Americans with Disabilities Act and what the law says about accommodations. Then we will segue into a discussion of what the accommodation process can look like and what to prepare for. Finally, we will discuss boundary setting and tips and tricks to navigating library workplaces with disabilities, especially chronic ones. This session will involve lecture, with a QA to follow, however questions are encouraged throughout the session.
JJ Pionke is the Applied Health Sciences Librarian at the University of Illinois at Urbana-Champaign. He is an award-winning librarian whose research revolves around disability and accessibility for library patrons and employees. His most recent work focuses on the educational and behavioral needs of library science graduate students and current library employees in regards to disability and accessibility in libraries.
JJ Pionke is the Applied Health Sciences Librarian at the University of Illinois at Urbana-Champaign. He is an award-winning librarian whose research revolves around disability and accessibility for library patrons and employees. His most recent work focuses on the educational and behavioral needs of library science graduate students and current library employees in regards to disability and accessibility in libraries.
In this session, the presenter will talk about accessibility for people with disabilities during the accommodation process as well as increasing recruitment of people with disabilities. The presenter, a person with disabilities himself, will use personal experience to discuss these issues and will encourage questions throughout his session to elicit a robust discussion rather than a lecture.
JJ Pionke is the Applied Health Sciences Librarian at the University of Illinois at Urbana-Champaign. He is an award-winning librarian whose research revolves around disability and accessibility for library patrons and employees. His most recent work focuses on the educational and behavioral needs of library science graduate students and current library employees in regards to disability and accessibility in libraries.
Courtney L. Young is University Librarian at Colgate University. She graduated with a BA from The College of Wooster and earned a MS in Library Science from Simmons College (now University). Before coming to Colgate, she held library positions at Penn State University, Michigan State University, and The Ohio State University. Courtney has served in a variety of leadership roles in the American Library Association (ALA), including being elected the 2014-2015 ALA President. She is a recipient of the Simmons Alumni Achievement Award for Outstanding Achievement and Excellence in Library and Information Professional Endeavors. Courtney frequently presents and publishes on issues related to advocacy, academic librarianship, diversity, leadership, and professional development.
Many colleges and universities are (re)affirming their commitment to equity, diversity, and inclusion. To highlight and demonstrate that commitment, all units from across the institution are being asked how they are advancing this work. The development of collections, both print and electronic, is essential in academic libraries. They are also an obvious way for libraries to support these initiatives. Courtney L. Young, University Librarian at Colgate University and a Past President of the American Library Association, will discuss the importance of developing a diverse academic library collection.
Courtney L. Young is University Librarian at Colgate University. She graduated with a BA from The College of Wooster and earned a MS in Library Science from Simmons College (now University). Before coming to Colgate, she held library positions at Penn State University, Michigan State University, and The Ohio State University. Courtney has served in a variety of leadership roles in the American Library Association (ALA), including being elected the 2014-2015 ALA President. She is a recipient of the Simmons Alumni Achievement Award for Outstanding Achievement and Excellence in Library and Information Professional Endeavors. Courtney frequently presents and publishes on issues related to advocacy, academic librarianship, diversity, leadership, and professional development.
Tiffeni Fontno is the Head Librarian of the Educational Resource Center at Boston College. A former classroom teacher and school librarian, Tiffeni's areas of educational interest are in Curriculum & Instruction, Children & Young Adult Literature, and Educational Technology.
All children need to see themselves and people in our world in books. Building an inclusive collection is challenging. It's more than a diversity list. It requires reflection, investigation, exploration, and analysis. Tiffeni Fontno, Head Librarian, Educational Resource Center, Boston College, will talk about diverse collection building, evaluating, and resources to acquire diverse children's literature.
Tiffeni Fontno is the Head Librarian of the Educational Resource Center at Boston College. A former classroom teacher and school librarian, Tiffeni's areas of educational interest are in Curriculum & Instruction, Children & Young Adult Literature, and Educational Technology.
Caroline Smith is the Inclusive Services Consultant at the South Carolina State Library. She focuses on issues of equity, diversity, inclusion, and accessibility within libraries and provides support to library staff across the state of South Carolina. Her goal is to advocate for libraries that are truly inclusive of the diverse communities they serve. Caroline received her Master's in Library and Information Science from the University of South Carolina in 2011 and was recognized by Library Journal as a 2020 Mover & Shaker. Prior to her current position, she worked for the Charleston County Public Library in a variety of roles for nine years.
Learn about the foundational principles of diversity, equity, inclusion, and accessibility and how they affect libraries. How is cultural competence and cultural humility applied in your library practice? How can your library work towards becoming more equitable and inclusive of both internal and external customers? What are the roles of managers and staff in working towards positive change across the organization? The presenter will share tips, resources, and sample programs that can be applied in a variety of library settings.
Caroline Smith is the Inclusive Services Consultant at the South Carolina State Library. She focuses on issues of equity, diversity, inclusion, and accessibility within libraries and provides support to library staff across the state of South Carolina. Her goal is to advocate for libraries that are truly inclusive of the diverse communities they serve. Caroline received her Master's in Library and Information Science from the University of South Carolina in 2011 and was recognized by Library Journal as a 2020 Mover & Shaker. Prior to her current position, she worked for the Charleston County Public Library in a variety of roles for nine years.
Caitlin Hawkins, Diversity Center of Northeast Ohio
As a community social worker, Caitlin is passionate about creative, authentic engagement in workplaces and communities. Her educational and professional experiences in community development and higher education lead her to the understanding that relationships matter, and that relationships with people who are different from ourselves provide opportunities for immense growth and collaboration, as long as we know how to harness those connections. At The Diversity Center of Northeast Ohio, she works alongside businesses and organizations through every step of the consulting process and engages staff in customized workshops around the topics of Diversity, Equity, and Inclusion. Caitlin works with the express intention of facilitating the growth of inclusive and equitable workplaces.
Vania Sherepita is a JEDI (Justice, Equity, Diversity, Inclusion) Specialist at the Diversity Center of Northeast Ohio. As a believer in social justice and equity for all, she has committed herself to maintaining a lens of empathy while seeking out the common ground where diverse communities can meet and mutually understand each other through passionate storytelling and compassionate listening. While working with organizations such as Human Rights Campaign, American Civil Liberties Union, and Equality Ohio, she has utilized emotional intelligence, social perceptiveness, and a stance of sincere vulnerability to negotiate, work with, and act as liaison between people of diverse backgrounds and differing opinions. As a JEDI Specialist at the Diversity Center of Northeast Ohio, she combines her passionate commitment to this work with her professional background in Consulting and Learning & Development (and just a pinch of on-stage experience) to facilitate workshops on creating and maintaining diverse, inclusive, and equitable workplace climates.
Ericableu Bartik has enjoyed a varied library career. She has worked as a both a reference and music librarian in academic and public libraries. In 2009, she joined Cuyahoga County Public Library’s collection development department where she selects adult nonfiction, music, and magazines and newspapers.
This is for new adult paraprofessionals/librarians or staff who may be new to collecting, providing reader's advisory or creating displays for the diverse non-fiction found throughout library collections.
Ericableu Bartik has enjoyed a varied library career. She has worked as a both a reference and music librarian in academic and public libraries. In 2009, she joined Cuyahoga County Public Library’s collection development department where she selects adult nonfiction, music, and magazines and newspapers.
Elaina Norlin is currently the Professional Development/DEI Coordinator for the Association of Southeastern Research Libraries. She is an accomplished teacher, technology and leadership development trainer and writer with extensive leadership experience and a flair for public relations, sales and communications. To date, she has delivered over 70 workshops, training sessions, presentations and institutes both nationally and internationally on marketing, web usability design, employee engagement, strategic planning, leadership coaching and conflict management. Self-motivated and results oriented, she is well known for her ability to juggle many projects at once. She is author of 3 books, Usability Testing for Library Websites, E-Learning and Business Plans: National and International Case Studies and The Six Steps to Library Employee Engagement (2021).
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of Diversity, Equity and Inclusion. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Marquis Davis earned his Bachelor of Science in Sports Administration in 2012 from Kent State University. He also earned a Master of Arts in Sport and Recreation Management in 2015 from Kent State University. Marquis is a strong advocate for student success, not only in their academic, but in their personal lives. Marquis joins DEI after spending the last five years in the Undergraduate Programs Office in the Ambassador Crawford College of Business and Entrepreneurship as their Academic Diversity Outreach Coordinator. Marquis was very instrumental with helping create diversity initiatives with the Ambassador Crawford College of Business and Entrepreneurship; Diversity in Business (an interest area) within the Business Learning Community (BLC), developing the Cultural Diversity course for first-year students in the BLC, and establishing The Network. Marquis has a passion for developing creative diversity programming for faculty, staff and students.
Liz Knapp is a Regional Manager I at Kent District Library in Kent County, Michigan. Liz's region includes three libraries, two in rural areas, and two in suburban areas. Liz has worked in libraries for over 20 years in Michigan, Florida and Indiana. She has been part of the Response Framework project for 6 years and is the current leader. Liz has presented on a regional, state, and national level on kind, empathetic and compassionate communication in difficult situations.
Shelley Roossien has been the Accessibility & Inclusion Specialist for KDL for the past 17 years. She heads up the Talking Book & Braille Center program, as well as other library services and programs for people with disabilities. She is also the co-leader for the Equity, Diversity, and Inclusion workgroup.
Leigh Verburg is a Branch Librarian at Kent District Library and is engaged with the Equity, Diversity and Inclusion workgroup within the library system. She is passionate about social justice and acknowledging race, power and privilege to help deconstruct systemic racism.
Recorded 8/17/2022
Liz Knapp is a Regional Manager I at Kent District Library in Kent County, Michigan. Liz's region includes three libraries, two in rural areas, and two in suburban areas. Liz has worked in libraries for over 20 years in Michigan, Florida and Indiana. She has been part of the Response Framework project for 6 years and is the current leader. Liz has presented on a regional, state, and national level on kind, empathetic and compassionate communication in difficult situations.
Shelley Roossien has been the Accessibility & Inclusion Specialist for KDL for the past 17 years. She heads up the Talking Book & Braille Center program, as well as other library services and programs for people with disabilities. She is also the co-leader for the Equity, Diversity, and Inclusion workgroup.
Leigh Verburg is a Branch Librarian at Kent District Library and is engaged with the Equity, Diversity and Inclusion workgroup within the library system. She is passionate about social justice and acknowledging race, power and privilege to help deconstruct systemic racism.
Ken Ditlevson, serves as Kent State University’s first director for the LGBTQ+ Center, where he started in 2014. Ditlevson is a two-time graduate of Kent State University, having received his Bachelor of Arts degree in Psychology and Masters of Education degree in Community Counseling.
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of Diversity, Equity and Inclusion. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Marquis Davis earned his Bachelor of Science in Sports Administration in 2012 from Kent State University. He also earned a Master of Arts in Sport and Recreation Management in 2015 from Kent State University. Marquis is a strong advocate for student success, not only in their academic, but in their personal lives. Marquis joins DEI after spending the last five years in the Undergraduate Programs Office in the Ambassador Crawford College of Business and Entrepreneurship as their Academic Diversity Outreach Coordinator. Marquis was very instrumental with helping create diversity initiatives with the Ambassador Crawford College of Business and Entrepreneurship; Diversity in Business (an interest area) within the Business Learning Community (BLC), developing the Cultural Diversity course for first-year students in the BLC, and establishing The Network. Marquis has a passion for developing creative diversity programming for faculty, staff and students.
It’s crucial for youth services library paraprofessionals and Librarians to support lifelong learning by constantly developing cultural awareness, acceptance, and understanding of how diverse and rich our young library patrons and families are. During this speaking engagement, attendees will be introduced to basic diverse, equitable, and inclusive concepts, theories, and terminology key for youth library services and programming. They will learn key knowledge regarding children and race research and identify how it’s helpful in planning EDI youth programming. Similarly, library team members will explore ways to equitably introduce diverse and inclusive collections and technology to youth, caregivers, and educators, and analyze the book banning movement.
Learning Objectives:
Maria F. Estrella (She/Her/Hers/Ella) earned a Master of Communication and Information in Library and Information Science from Kent State University, two Bachelors of Arts and Sciences in Social Work, and Spanish from Cleveland State University, and received Diversity and Inclusion certification from Cornell University. Her career history includes approximately two decades of library experience working in a five-star rated urban-research library system. She served on national committees, juries, and task forces, whose primary goal is to provide diverse literacy and technological resources/services to enhance the lives of young readers and encourage them to become lifelong scholars. She was similarly honored with the 2021 recipient of the Dr. Arnulfo D. Trejo Librarian of The Year Award and is currently an American Library Association Councilor-at-Large as well as a Board Member of the Association of Library Services for Children. Maria is also the founder of Young Diverse Readers Consulting.
Erica Marks is a public librarian and owner of Book Marks Live Consulting. Within her twenty years of public library service, Erica has created unique and unconventional programming for youth. Through collaborative partnerships, programs such as Books-n-Beats, Girl Power!, and Man Up, CLE (Cleveland) became successful empowerment events, promoting literacy, leadership, and self-respect. Erica is a member of the American Library Association. She served on the 2020 Randolph Caldecott Committee and previously served on the 2017-2018 Coretta Scott King Book Awards Jury. Erica graduated from Kent State University with a Masters of Information and Library Science and Ashford University, receiving a Masters of Public Administration and a Bachelor in Social and Criminal Justice.
Annisha Jeffries is a public librarian and Founder of Born Readers, LLC Consulting. Within her 25 years of public library service, Annisha has established herself as an advocate for children's services through collaborative partnerships, with community organizations locally and nationally. Born and raised in Cleveland, Ohio, Annisha is a graduate of the University of Pittsburgh with a Master of Information and Library Science and Bachelor of Science in Elementary Education from Cleveland State University. She is a 2000 American Library Association Spectrum Scholarship recipient and has served on various selection committees, including the 2018 Caldecott Committee, and was the Chair of the 2021 Caldecott Committee. Currently, she is the Chair of the Norman A Sugarman Children’s Biography Award.
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of Diversity, Equity and Inclusion. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Marquis Davis earned his Bachelor of Science in Sports Administration in 2012 from Kent State University. He also earned a Master of Arts in Sport and Recreation Management in 2015 from Kent State University. Marquis is a strong advocate for student success, not only in their academic, but in their personal lives. Marquis joins DEI after spending the last five years in the Undergraduate Programs Office in the Ambassador Crawford College of Business and Entrepreneurship as their Academic Diversity Outreach Coordinator. Marquis was very instrumental with helping create diversity initiatives with the Ambassador Crawford College of Business and Entrepreneurship; Diversity in Business (an interest area) within the Business Learning Community (BLC), developing the Cultural Diversity course for first-year students in the BLC, and establishing The Network. Marquis has a passion for developing creative diversity programming for faculty, staff and students.
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of Diversity, Equity and Inclusion. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Marquis Davis earned his Bachelor of Science in Sports Administration in 2012 from Kent State University. He also earned a Master of Arts in Sport and Recreation Management in 2015 from Kent State University. Marquis is a strong advocate for student success, not only in their academic, but in their personal lives. Marquis joins DEI after spending the last five years in the Undergraduate Programs Office in the Ambassador Crawford College of Business and Entrepreneurship as their Academic Diversity Outreach Coordinator. Marquis was very instrumental with helping create diversity initiatives with the Ambassador Crawford College of Business and Entrepreneurship; Diversity in Business (an interest area) within the Business Learning Community (BLC), developing the Cultural Diversity course for first-year students in the BLC, and establishing The Network. Marquis has a passion for developing creative diversity programming for faculty, staff and students.
While many of our libraries have issued public statements declaring a commitment to greater diversity, equity, and inclusion (DEI), many of us have struggled with how to move beyond words to enacting sustained, anti-oppressive actions. We will look at one library that used a multi-pronged, stepped approach to embed inclusive excellence as a framework in every department. Inclusive excellence recognizes an institution’s ability to succeed is dependent upon how fully it values, engages, and includes the rich diversity of each of its members. First, the library formalized its diversity committee, developing a charge and requiring representation from each department. Second, the library reconfigured a senior administrator position to include oversight for library-wide DEI initiatives. Finally, the library completed an inclusive diversity strategic planning process that solicited input from stakeholders across campus, with a particular emphasis on library employee engagement, ensuring the plan would connect to other campus DEI initiatives while meeting the needs of all library users. The presenter will discuss how these components are key to ensuring DEI frameworks are deeply embedded in a library’s culture and daily operations. Participants will consider approaches to infrastructure, professional development, outreach, and strategic planning that they can use at their own libraries.
Recorded 1/26/2023
Intersectionality is a concept that allows us to examine multiple areas of our lives and social identities. During this session, participants will examine what it actually is, discuss the history of the theory and begin to apply an intersectional lens.
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of Diversity, Equity and Inclusion. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Marquis Davis earned his Bachelor of Science in Sports Administration in 2012 from Kent State University. He also earned a Master of Arts in Sport and Recreation Management in 2015 from Kent State University. Marquis is a strong advocate for student success, not only in their academic, but in their personal lives. Marquis joins DEI after spending the last five years in the Undergraduate Programs Office in the Ambassador Crawford College of Business and Entrepreneurship as their Academic Diversity Outreach Coordinator. Marquis was very instrumental with helping create diversity initiatives with the Ambassador Crawford College of Business and Entrepreneurship; Diversity in Business (an interest area) within the Business Learning Community (BLC), developing the Cultural Diversity course for first-year students in the BLC, and establishing The Network. Marquis has a passion for developing creative diversity programming for faculty, staff and students.
Race and racism are significant parts of our society and shape the way it works. Participants will explore their own understandings, discuss how racism is upheld through policy and practice, and develop strategies to disrupt it
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of Diversity, Equity and Inclusion. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Marquis Davis earned his Bachelor of Science in Sports Administration in 2012 from Kent State University. He also earned a Master of Arts in Sport and Recreation Management in 2015 from Kent State University. Marquis is a strong advocate for student success, not only in their academic, but in their personal lives. Marquis joins DEI after spending the last five years in the Undergraduate Programs Office in the Ambassador Crawford College of Business and Entrepreneurship as their Academic Diversity Outreach Coordinator. Marquis was very instrumental with helping create diversity initiatives with the Ambassador Crawford College of Business and Entrepreneurship; Diversity in Business (an interest area) within the Business Learning Community (BLC), developing the Cultural Diversity course for first-year students in the BLC, and establishing The Network. Marquis has a passion for developing creative diversity programming for faculty, staff and students.
Here is your opportunity to be introduced to diversity, equity, and inclusion training all in one day.
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of Diversity, Equity and Inclusion. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Marquis Davis earned his Bachelor of Science in Sports Administration in 2012 from Kent State University. He also earned a Master of Arts in Sport and Recreation Management in 2015 from Kent State University. Marquis is a strong advocate for student success, not only in their academic, but in their personal lives. Marquis joins DEI after spending the last five years in the Undergraduate Programs Office in the Ambassador Crawford College of Business and Entrepreneurship as their Academic Diversity Outreach Coordinator. Marquis was very instrumental with helping create diversity initiatives with the Ambassador Crawford College of Business and Entrepreneurship; Diversity in Business (an interest area) within the Business Learning Community (BLC), developing the Cultural Diversity course for first-year students in the BLC, and establishing The Network. Marquis has a passion for developing creative diversity programming for faculty, staff and students.
Join us for an informative webinar as we dig into the world of online accessibility and inclusion. Learn about key concepts of digital accessibility and address important questions.
Don't miss this opportunity to gain valuable insight and practical strategies to create inclusive and accessible library websites. Let's bridge the gap and empower everyone to access the digital world seamlessly.
Learning Objectives:
Recorded 7/26/23
Join us for an informative webinar as we dig into the world of online accessibility and inclusion. Learn about key concepts of digital accessibility and address important questions.
Don't miss this opportunity to gain valuable insight and practical strategies to create inclusive and accessible library websites. Let's bridge the gap and empower everyone to access the digital world seamlessly.
Learning Objectives:
Have you noticed the conversation shift towards equity and away from equality? This session will examine why. Participants will explore the concept of equity and begin to understand individual and institutional detours to achieving it.
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of Diversity, Equity and Inclusion. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Safe Space: LGBTQ+ Cultural Competence Training is the first training in the Kent State University Safe Space Training Series. This series is an on-going training effort through Kent State University and the LGBTQ+ Center to make our communities safer places for all people regardless of sexual orientation or gender identity. Training participants will learn about bias, stereotypes, current vocabulary, and best practices for handling gender and sexuality topics with sensitivity. After the training, individuals are offered a Safe Space Ally sign for their office, indicating their support of the Lesbian, Gay, Bisexual, Transgender and Queer plus (LGBTQ+) community.
Ken Ditlevson, serves as Kent State University’s first director for the LGBTQ+ Center, where he started in 2014. Ditlevson is a two-time graduate of Kent State University, having received his Bachelor of Arts degree in Psychology and Masters of Education degree in Community Counseling.
Various people, institutions and organizations help shape the way we view the world, sometimes in inaccurate ways. Participants will learn to identify implicit and explicit biases and explore strategies for challenging them in ourselves and others.
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of Diversity, Equity and Inclusion. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Various people, institutions and organizations help shape the way we view the world, sometimes in inaccurate ways. Participants will learn to identify implicit and explicit biases and explore strategies for challenging them in ourselves and others.
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of Diversity, Equity and Inclusion. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Discover how everyday comments and actions can unintentionally hurt or harm someone. Participants will build skills and practice strategies to recognize and interrupt microaggressions.
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of People, Culture and Belonging. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
What does an inclusive workplace look like and how can we create one? Participants will explore these questions, learn some basics and strategize on how they can contribute to making a more inclusive work environment.
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of People, Culture, and Belonging. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Intersectionality is a concept that allows us to examine multiple areas of our lives and social identities. During this session, participants will examine what it actually is, discuss the history of the theory and begin to apply an intersectional lens.
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of People, Culture, and Belonging. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
How can we make a staff hiring process more inclusive? Participants will examine the application review and interview phases, become aware of some common barriers, and learn about what practices they can incorporate.
Learning Objectives:
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of People, Culture, and Belonging. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.

Anti-racism is a term that is frequently discussed in the public consciousness. This session provides a space to understand what anti-racism really means, safely reflect on where you are in your own journey, and explore how we can practice anti-racism in our communities.
Learning Objectives:
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of People, Culture, and Belonging. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Shaunte Rouse was born and raised in Northeastern Ohio. She has a Bachelor of Arts in Psychology and Music from Bowling Green State University and a Master of Education degree in College Student Personnel from Ohio University. During her professional experience in Higher Education, Shaunte developed expertise in areas including strategic partnership cultivation, student advocacy, advising, mentoring, strategic planning, and data-driven decision-making.
Shaunte has spearheaded initiatives aimed at removing barriers and advocating for policy changes to better support students, faculty, and staff at various higher education institutions. One of her key accomplishments includes the creation and facilitation of college-based diversity and inclusion committees at different institutions, which played a vital role in fostering a culture of inclusion on campuses.
Shaunte Rouse is passionate about creating inclusive and equitable spaces within Higher Education. She is committed to continuing this important work to drive positive change in our institutions and communities.
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of People, Culture, and Belonging. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Shaunte Rouse was born and raised in Northeastern Ohio. She has a Bachelor of Arts in Psychology and Music from Bowling Green State University and a Master of Education degree in College Student Personnel from Ohio University. During her professional experience in Higher Education, Shaunte developed expertise in areas including strategic partnership cultivation, student advocacy, advising, mentoring, strategic planning, and data-driven decision-making.
Shaunte has spearheaded initiatives aimed at removing barriers and advocating for policy changes to better support students, faculty, and staff at various higher education institutions. One of her key accomplishments includes the creation and facilitation of college-based diversity and inclusion committees at different institutions, which played a vital role in fostering a culture of inclusion on campuses.
Shaunte Rouse is passionate about creating inclusive and equitable spaces within Higher Education. She is committed to continuing this important work to drive positive change in our institutions and communities.
Facilitated Discussion: Turning Insights into Action
Wrap up the 2025 Director's Retreat with an engaging discussion led by Ragan Snead, Executive Director of the Northeast Ohio Regional Library System. This session will provide an opportunity to reflect on key takeaways from the retreat and collaborate with peers to identify actionable steps you can implement at your library.
Being intentional and inclusive in the design of your library’s communications, in both physical and digital library spaces, can support and enrich your library’s accessibility, diversity, and equity. The graphics, language, or format selected for communications provide an opportunity to create more welcoming spaces which reflect and represent your community’s diversity, including—but not limited to—race, gender, or neurodiversity. Explore the importance of inclusion and representation in design and take a fresh look at how your library’s signage, marketing materials, and online communication can contribute to a sense of belonging for all.
Learning Objectives:
Presenter:
Mollie Peuler is the Elearning librarian at Appalachian State University. In this role, Mollie works to curate, design, and assess online learning objects and tools that support the flexible teaching and learning of information literacy concepts. Her research interests include instructional design, design justice, and inclusive design. Mollie received her MLIS from Florida State University and a Master of Education in Training and Development from North Carolina State University.
Recorded 6/12/25
Being intentional and inclusive in the design of your library’s communications, in both physical and digital library spaces, can support and enrich your library’s accessibility, diversity, and equity. The graphics, language, or format selected for communications provide an opportunity to create more welcoming spaces which reflect and represent your community’s diversity, including—but not limited to—race, gender, or neurodiversity. Explore the importance of inclusion and representation in design and take a fresh look at how your library’s signage, marketing materials, and online communication can contribute to a sense of belonging for all.
Learning Objectives:
Presenter:
Mollie Peuler is the Elearning librarian at Appalachian State University. In this role, Mollie works to curate, design, and assess online learning objects and tools that support the flexible teaching and learning of information literacy concepts. Her research interests include instructional design, design justice, and inclusive design. Mollie received her MLIS from Florida State University and a Master of Education in Training and Development from North Carolina State University.
We’re excited to unveil a fresh approach to professional connection and collaboration. Our traditional networking meetings are now Active Learning Communities—dynamic spaces designed for shared learning, real conversation, and practical support.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges. You'll also get a guided introduction to our new message boards, which will help keep the conversation going long after the meeting ends.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Hillary Brown.
LGBTQ+ Cultural Competence Training is designed to foster safer, more inclusive communities for people of all sexual orientations and gender identities. This training equips participants with the knowledge and tools to recognize and address bias, understand current terminology, and engage in respectful and informed conversations around gender and sexuality. Upon completion, participants are invited to display a Safe Space Ally sign in their workspace—demonstrating visible support for the LGBTQ+ community and a commitment to inclusion.
Ken Ditlevson is a dedicated trainer and facilitator specializing in LGBTQ+ education and advocacy. He served as the inaugural Director of Kent State University’s LGBTQ+ Center, a position he held for nearly 11 years. In this role, Ken led numerous initiatives to support LGBTQ+ students, staff, and faculty, building a more inclusive campus environment.Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Hillary Brown.
The term “neurodiversity” refers to the infinite variation in brain functioning that leads to differences in thinking, attention, memory, and communication. Some neurodivergent individuals have differences in executive functioning skills like time management, and as a result, need different support and accommodations in the workplace. In this presentation, learn about time management from a neurodivergent lens. Whether you are neurodivergent or you are a supervisor to someone who is, this webinar will provide concrete strategies to support time management in the workplace.
Learning Objectives: