Northeast Ohio Regional Library System

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Intellectual Freedom . . . The Good, The Bad, and the Ugly
1/1/2016

This short interactive session will provide an overview of intellectual freedom, the many issues it presents for library staff, and how you can prepare for materials challenges.  Bring your questions and IF stories to share.

Learning Objectives:
  • Why is "equal access" a cornerstone of public library service?

  • How can you reconcile conflicts between library policies and procedures and personal beliefs?

  • What training should all library employees have in the area of intellectual freedom?

Presenter:  Amy Switzer

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Handling Patron Content Concerns in Challenging Times
5/18/2022

Designed primarily for front-line library staff, Handling Patron Content Concerns in Challenging Times will provide tips and advice for dealing with informal challenges to library materials that are occurring across the United States. During this webinar, Dr. Dawkins will equip participants with a step-by-step process to de-escalate potentially hostile encounters. In addition, participants will review talking points to help patrons understand why library workers are advocates for patron access.
 
Learning Objectives:
  • Understand and be able to articulate the legal and ethical foundation for the Freedom to Read
  • Develop a step-by-step process for handling oral complaints/concerns with a variety of types of complainants

Presenter:

Dr. April Dawkins is an assistant professor in the Library and Information Science department at UNC Greensboro. She teaches Materials for Adolescents, Legal & Ethical Issues in School Libraries, and Reading, Literacy, and the Library. Dr. Dawkins is a member of the School Library Research editorial board. She is also the editor of Intellectual Freedom Issues in School Libraries (Libraries Unlimited, 2017). Her research interests include intellectual freedom, self-censorship, and access and equity issues in school libraries and diversity in young adult literature.
Location: Online via Zoom






Handling Patron Content Concerns in Challenging Times
5/18/2022

Recorded 5/18/2022

Designed primarily for front-line library staff, Handling Patron Content Concerns in Challenging Times will provide tips and advice for dealing with informal challenges to library materials that are occurring across the United States. During this webinar, Dr. Dawkins will equip participants with a step-by-step process to de-escalate potentially hostile encounters. In addition, participants will review talking points to help patrons understand why library workers are advocates for patron access.
 
Learning Objectives:
  • Understand and be able to articulate the legal and ethical foundation for the Freedom to Read
  • Develop a step-by-step process for handling oral complaints/concerns with a variety of types of complainants

Presenter:

Dr. April Dawkins is an assistant professor in the Library and Information Science department at UNC Greensboro. She teaches Materials for Adolescents, Legal & Ethical Issues in School Libraries, and Reading, Literacy, and the Library. Dr. Dawkins is a member of the School Library Research editorial board. She is also the editor of Intellectual Freedom Issues in School Libraries (Libraries Unlimited, 2017). Her research interests include intellectual freedom, self-censorship, and access and equity issues in school libraries and diversity in young adult literature.
Location: Online via Zoom






Dynamic Dialogue: Push Back Against Book Challenges
4/5/2023

The 2023 Dynamic Dialogue conference, entitled “Push Back against Book Challenges”, will focus on methods for counteracting the effort to ban books in libraries.  The day-long format of the conference will include a Keynote speaker, six breakout sessions, and will conclude with a Closing speaker. Breakout sessions will be scheduled so that every attendee may attend two different sessions.  

Keynote:  Understanding the fight against book bans
The library industry is currently facing a political crisis in the form of book bans. But why are political organizations and leaders taking aim at libraries and books? In this session we'll shine a light on some of the data and information behind the book ban movement that you might not know. We'll discuss the motivating factors among the book banners and their long term objectives. We'll also explore some of the ways that libraries can fight back and what it will take to win against this current "culture war" against libraries, reading, and books.

Presenter: Patrick Sweeney is  2007 graduate of the San Jose School of Library and Information Sciences and former Administrative Librarian of the Sunnyvale (CA) Public Library.  He was awarded Library Journal’s “Movers and Shakers” award in 2015 for his library advocacy work. He is co-author of “Winning Elections and Influencing Politicians for Library Funding” as well as “Before the Ballot; Building Support for Library Funding.” He was recently recognized with a “40 Under 40” award by the American Association of Political Consultants for his work fighting for libraries at EveryLibrary. He is a lecturer at the San Jose Information School where he teaches courses on politics and libraries. He is active across social media as PC Sweeney.

Breakout Session 1

Be Prepared! Using Policy to Navigate Materials Challenges 

School and public libraries have experienced unprecedented numbers of book challenges since the fall of 2021. Make sure your organization is prepared! This presentation will focus on developing sound reconsideration policies and proactively responding to materials challenges.

Presenter: Belinda Boon is a Professor at Kent State University’s School of Information where she has taught since 2006. Her graduate and undergraduate courses include Collection Management, Information Services for Diverse Populations, Information Sources & Reference Services, and Information Fluency in the Workplace and Beyond.






What’s the Bottom Line? 
When would-be censors approach you with a complaint, what is it they are really objecting to?  And what’s your best defenses?  We’ll spend some time looking at identities and objections to those identities in books, services, and offerings that spark complaints, and what your best offense and defense is. 

Presenter:  Christina Dorr’s love affair with books began early when her mother took her to the tiny, red-brick public library in their village. This involvement has led her to become an award-winning librarian, faculty member, author, presenter, and consultant. She has served on a number of state and national book award committees, including the Caldecott, Coretta Scott King, Geisel Award, and Stonewall committees. Profiles in Resilience: Books for Children and Teens that Center the Lived Experience of Generational Poverty is her third book, and second published by the American Library Association. You can visit her website at www.opendorrs2books.com.



A Directors Panel: Who Have Seen the Worst
First Panelist: 
How libraries can respond to book challenges, and related topics.

Bryonna Barton is a seasoned librarian professional residing in Lansing, Michigan. Barton quickly became enamored with local service in 2012 after beginning her career in her hometown of Mulliken, Michigan, at the Mulliken District Library. Recognizing her passion, she attended Wayne State University, earning a Masters of Library and Information Science and a Public Services to Children and Young Adults certification in Dec. 2021.

Before graduating, Barton accepted a position as Library Director for the Hillsdale Community Library in Nov. 2021. Her activism for intellectual freedom began soon after select board members and the community began challenging books. Most recently, joining the Eaton Rapids Area District Library in June of 2022, Barton continues to advance her career and strengthen the conviction of activists nationwide.

Barton is an active member of the Michigan Library Association Intellectual Freedom Task Force and has become a thought leader on intellectual freedom. Her name can be found in articles written for the American Library Association and the Library Journal.

Second Panelist
Are you looking for some insight into what Intellectual Freedom Book Challenges may look like at a Public Library? I will discuss what I learned through this process, how it affected staff, the challenges within the community and so much more. 

​Heather Miller is the Director at the Ashland Public Library. Miller has ten years of experience in libraries, including 5 years as the Support Services Manager and 5 years as the Director. She holds a Masters in Integrative Pharmacology & Toxicology from Michigan State University. Miller grew up in Michigan, but has been in Ashland since 2009. Miller plays an active role in her community serving as the treasurer of the South Central Band Boosters. She loves being a parent to her three kids and her fur babies. She believes in transforming the library to meet the needs of both the community and her patrons.


Breakout Session 2

When Disaster Strikes: How to Handle Staff, Stakeholders, Patrons, the Media, and Yourself in a Crisis
At some point your library will face a crisis. Perhaps it will be a non-lethal but worrisome issue–black mold found in study rooms or a power outage that lasts several days. Perhaps it will be more severe, like a book challenge that threatens to destroy staff morale, ruin the reputation of your library, and put your funding at risk. Now is the time to prepare.

 Learning Objectives:

 • How to create a disaster communications plan
• Five specific tips for handling the media
• The do’s and don’ts of communicating with your patron base during the crisis

Presenter: Angela HurshSenior Engagement ConsultantNoveList
In this role she helps libraries create effective and engaging marketing, within budget and with a personalized approach. Angela’s background includes more than six years as the Content Team Leader for the Public Library of Cincinnati and Hamilton County, and more than 20 years as an Emmy-award winning broadcast television news journalist. Angela is passionate about library marketing and has expertise in collection marketing, strategy, public relations, email, and social media.

What’s the Bottom Line?:  When It Gets to Be a Stickier Situation with Children’s and Teen’s Materials and Services 
We’ll continue from the previous session and bring it in closer as to why and how would-be censors attack youth books and offerings.  We’ll explore some cases, and actions, and results, and start homing in on defenses and solutions.  We’ll also look at some books for children/teens that deal with the topic. 

Presenter:  Christina Dorr

From Banned Books Week to a Book Sanctuary
With the rise in bans and challenges that libraries are facing across the country, libraries have become a battleground. We all have policies in place regarding bans and challenges, we celebrate Banned Books Week, and we're soldiers for Intellectual Freedom. But what can we do to take these initiatives even farther? Learn how Dayton Metro Library took Banned Books Week even farther!

Learning Objectives:
  • Understand the importance of Intellectual Freedom and the issues we face in our Libraries.
  • Gain new and innovative ways to celebrate Banned Books Week.
  • Learn about book sanctuaries and how to become a book sanctuary.
Presenter:  Steve Moser is the Teen Services Librarian at the Trotwood Branch of the Dayton Metro Library. He has worked with teens in a variety of positions in libraries since 2004. He has worked with the Ohio Library Council, serving on multiple committees, and chairing several. Steve is one of the founders of the Teen Think Tank, a grassroots effort to inspire, collaborate, and connect with others, reaching hundreds of librarians in Ohio, and numerous other states. He is currently a part of Ohio's Transforming Teen Services Team through YALSA.





Closing Speakers:
Handling Complaints or Protests About Content Safely
How do we safely and carefully handle one or more angry or outraged patrons who complain about items (books, films, magazines, CDs, etc.) in our library?
This session is for all library staff and library leaders to respond with tact and skill when it comes to complaints about what one or more patrons thinks is inappropriate content in the library. This session will also discuss how to handle the security issues and media management related to an organized protest about potentially controversial materials, both in or near your library.

Presenters:
Steve Albrecht - Business Owner - Dr. Steve Albrecht, PHR, CPP, CTM |  LinkedInDr. Steve Albrecht has trained thousands of library employees in 28+ states, live and online, in service, safety, security, and supervision. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons. In 2015, the ALA published his book, Library Security: Better Communication, Safer Facilities. He is currently writing the sequel, The Safe Library: Keeping Users, Staff, and Collections Secure, for Rowman & Littlefield.
Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.

Barry Trott, Adult Services Consultant with the Library of Virginia
 

Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087


This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.



Dealing with Complaints About Library Materials
7/11/2023

Complaints about library collections are increasing, and library staff need to be prepared to encounter users who are upset about library materials. A clear understanding of the foundations of intellectual freedom and how to engage with users who have complaints can keep these situations from becoming a major problem. This session will look at why diverse collections are important, preparing for materials challenges before they happen, addressing both informal and formal complaints, and working with the media, and share additional resources that are available for dealing with these difficult situations.  Please bring your questions.

Learning Objectives:
  • Importance of diverse collections
  • Being prepared for material challenges
  • Addressing both formal and informal complaints
  • Working with the media
Presenter:

Barry Trott is Adult Services Consultant at the Library of Virginia, where he helps public libraries across the Commonwealth plan and develop services for adult library users. He earned his MSLS from The Catholic University of America School of Library and Information Science in 1997 and then worked at the Williamsburg Regional Library for 24 years, starting off as a reference librarian and then as readers’ services librarian. In 2001, he became Adult Services Director, and in 2012 was appointed Digital Services Director, where he served until 2014 when he was appointed Director of Special Projects and Technical Services. Barry is past-president of the American Library Association’s Reference and User Services Association (RUSA). He edited the readers’ advisory column for Reference and User Services Quarterly (RUSQ) from 2004-2012 and served as editor-in-chief of RUSQ from 2012-2018. He was the series editor for Libraries Unlimited’s Read On series and author of Read On . . . Crime Fiction (2008), and has contributed articles or chapters to numerous publications, including The Encyclopedia of Library and Information ScienceReference Reborn (Libraries Unlimited, 2010), Journal of Library Administration, and Research-Based Readers’ Advisory (ALA Editions, 2008). Barry has presented programs at the American Library Association annual conference, the Public Library Association conference, and the Virginia Library Association conference and for library systems throughout the country.
 
Location: Online via Zoom






Dealing with Complaints About Library Materials
7/11/2023

Recorded 7/11/23

Complaints about library collections are increasing, and library staff need to be prepared to encounter users who are upset about library materials. A clear understanding of the foundations of intellectual freedom and how to engage with users who have complaints can keep these situations from becoming a major problem. This session will look at why diverse collections are important, preparing for materials challenges before they happen, addressing both informal and formal complaints, and working with the media, and share additional resources that are available for dealing with these difficult situations.  Please bring your questions.

Learning Objectives:
  • Importance of diverse collections
  • Being prepared for material challenges
  • Addressing both formal and informal complaints
  • Working with the media
Presenter:

Barry Trott is Adult Services Consultant at the Library of Virginia, where he helps public libraries across the Commonwealth plan and develop services for adult library users. He earned his MSLS from The Catholic University of America School of Library and Information Science in 1997 and then worked at the Williamsburg Regional Library for 24 years, starting off as a reference librarian and then as readers’ services librarian. In 2001, he became Adult Services Director, and in 2012 was appointed Digital Services Director, where he served until 2014 when he was appointed Director of Special Projects and Technical Services. Barry is past-president of the American Library Association’s Reference and User Services Association (RUSA). He edited the readers’ advisory column for Reference and User Services Quarterly (RUSQ) from 2004-2012 and served as editor-in-chief of RUSQ from 2012-2018. He was the series editor for Libraries Unlimited’s Read On series and author of Read On . . . Crime Fiction (2008), and has contributed articles or chapters to numerous publications, including The Encyclopedia of Library and Information ScienceReference Reborn (Libraries Unlimited, 2010), Journal of Library Administration, and Research-Based Readers’ Advisory (ALA Editions, 2008). Barry has presented programs at the American Library Association annual conference, the Public Library Association conference, and the Virginia Library Association conference and for library systems throughout the country.
 
Location: Online via Zoom






Library Bootcamp: Foundational Principles of Library Service
9/13/2023

While libraries can vary in size, scope, and communities served, all libraries adhere to a set of overarching principles that include a commitment to equitable access, intellectual freedom, patron privacy and confidentiality, and the free expression of ideas. This session will provide an overview of these guiding principles and include examples of how they present in today's libraries.

Learning Objectives:
  • Participants will be able to summarize the foundational tenets of library service as they relate to access and intellectual freedom.
  • Participants will be able to identify conditions and situations that might pose challenges to access and intellectual freedom in libraries.
  • Participants will be able to appraise their own libraries and work environments and recognize processes that support equitable access and intellectual freedom as well as those processes or procedures that could be improved.
Presenter:

Jeff Regensburger is currently a Library Consultant and LSTA Coordinator at the State Library of Ohio. In that capacity, he administers the State Libraries' LSTA Grants to States funds and assists libraries who have been awarded LSTA funding. Prior to that, Jeff served 25 years at Worthington Libraries that included time as an Adult Services Librarian, Supervisor, and 12 years as a Library Manager. Over the course of his career, Jeff has served on the State Library’s LSTA Advisory Council, OPLIN’s Content Advisory Committee, and OLC’s Intellectual Freedom Committee. Currently, Jeff serves on the Library Leadership Ohio Planning Committee and the ILEAD Ohio Planning Team.

Jeff earned a Master of Library Science from Kent State University School of Library and Information Science (now known as School of Information) and a Bachelor of Fine Arts from The Ohio State University.
Location: Online via Zoom






Library Bootcamp: Foundational Principles of Library Service
9/13/2023

Recorded 9/13/23

While libraries can vary in size, scope, and communities served, all libraries adhere to a set of overarching principles that include a commitment to equitable access, intellectual freedom, patron privacy and confidentiality, and the free expression of ideas. This session will provide an overview of these guiding principles and include examples of how they present in today's libraries.

Learning Objectives:
  • Participants will be able to summarize the foundational tenets of library service as they relate to access and intellectual freedom.
  • Participants will be able to identify conditions and situations that might pose challenges to access and intellectual freedom in libraries.
  • Participants will be able to appraise their own libraries and work environments and recognize processes that support equitable access and intellectual freedom as well as those processes or procedures that could be improved.
Presenter:

Jeff Regensburger is currently a Library Consultant and LSTA Coordinator at the State Library of Ohio. In that capacity, he administers the State Libraries' LSTA Grants to States funds and assists libraries who have been awarded LSTA funding. Prior to that, Jeff served 25 years at Worthington Libraries that included time as an Adult Services Librarian, Supervisor, and 12 years as a Library Manager. Over the course of his career, Jeff has served on the State Library’s LSTA Advisory Council, OPLIN’s Content Advisory Committee, and OLC’s Intellectual Freedom Committee. Currently, Jeff serves on the Library Leadership Ohio Planning Committee and the ILEAD Ohio Planning Team.

Jeff earned a Master of Library Science from Kent State University School of Library and Information Science (now known as School of Information) and a Bachelor of Fine Arts from The Ohio State University.
Location: Online via Zoom






Be Prepared! Using Policy to Navigate Materials Challenges
10/29/2024

School and public libraries have experienced unprecedented numbers of book challenges since the fall of 2021. Make sure your organization is prepared! This presentation will focus on developing sound reconsideration policies to help you proactively respond to materials challenges.
 
Presenter:

Dr. Belinda Boon is a Professor at Kent State University’s School of Information where she has taught since 2006. Her graduate and undergraduate courses include Collection Management, Information Services for Diverse Populations, Information Sources & Reference Services, and Information Fluency in the Workplace and Beyond.
 
Location: Online via Zoom






Be Prepared! Using Policy to Navigate Materials Challenges
10/29/2024

Recorded 10/29/24

School and public libraries have experienced unprecedented numbers of book challenges since the fall of 2021. Make sure your organization is prepared! This presentation will focus on developing sound reconsideration policies to help you proactively respond to materials challenges.
 
Presenter:

Dr. Belinda Boon is a Professor at Kent State University’s School of Information where she has taught since 2006. Her graduate and undergraduate courses include Collection Management, Information Services for Diverse Populations, Information Sources & Reference Services, and Information Fluency in the Workplace and Beyond.
 
Location: Online via Zoom






Intellectual Freedom in Crisis: Moral Panics, Censorship, and the Cost to Library Workers
3/19/2026

This webinar examines the current landscape of attacks on intellectual freedom and the impacts of coordinated censorship campaigns. We'll analyze the role of moral entrepreneurs, including organized advocacy groups and bad faith social media influencers.

We'll explore the historical context of how moral panics operate to limit access to reading materials and confine intellectual freedom. Understanding this history helps us respond more effectively in today’s environment.

The webinar covers legal threats facing libraries, including new state laws in Idaho, Missouri, Louisiana, and other states. Finally, we'll address the human cost of this crisis: the occupational trauma and burnout facing library workers, including anticipatory anxiety and the disproportionate impact on marginalized staff.

Learning Objectives:
  • Understand the current landscape of challenges to intellectual freedom.
  • Analyze the mechanisms of coordinated censorship campaigns.
  • Compare how moral panics have operated to censor materials across four historical periods.
  • Recognize the symptoms of occupational burnout and trauma faced by library staff.
Presenter:

Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie is the author of four books: Teen Fandom and Geek Programming (2018), Digital Citizenship: Teaching and Practice from the Field (2019), Serving Teens and Adults on the Autism Spectrum: A Guide for Libraries (2020), and Becoming a Digital Parent: A Practical Guide to Help Families Navigate Technology (2021). She is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others. 
Location: Online via Zoom