Northeast Ohio Regional Library System
Category View
Human Trafficking 101
3/6/2019
Learning Objectives:
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
3/6/2019
In Ohio:
An estimated 1,078 American-born minors are trafficked annually. Nearly 3,000 American-born minors are at risk for being trafficked. By coming to this webinar you will have a better understanding of what human trafficking us and if it is going on in your library.
Learning Objectives:
-
List the risk factors for becoming a victim of human trafficking
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Understand the role of the National Human Trafficking Resource Center in assisting victims
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Identify the red flags (indicators) when a person is being trafficked
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Gain an understanding of the research methodology and study results that shows the prevalence of human trafficking in NE Ohio.
Presenter:
Jan Apisa joined the Victim Assistance program as a Human Trafficking Public Education Specialist. Under an Office of Criminal Justice Services grant, she coordinated a 3-month collaborative quantitative Backpage research project of local human trafficking. She has been an active member of the Summit County Collaborative Against Human Trafficking since 2014. From December 2015 through October 2018, she served as Chair of the Collaborative Executive Committee. She has a Bachelor of Science Degree from The University of Akron.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
Encore Entrepreneurship: Serving 50+ Patrons
3/11/2020
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
3/11/2020
Encore entrepreneurship greatly contributes to the economy. Known to many as the “second act”, this type of business venture is on the rise. As a community focal point, libraries are in a significant position to become entrepreneurship hubs for mature audiences. This webinar explores how libraries and librarians can be an asset to launching the business endeavors of budding encore entrepreneurs.
Learning objectives:
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Understand the relevance of data that supports the need for programming in the area of encore entrepreneurship.
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Learn about effective practices in the area of encore entrepreneurship.
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Explore steps to launch your successful initiative.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
COVID-19: Documenting the Pandemic in Your Community
6/11/2020
Dawne Dewey has retired as Head of Special Collections and Archives for the Wright State University Libraries in Dayton, Ohio and has been with the university since 1989. She received her B.A. in History and Anthropology in 1980 and her M.A. in Public History in 1984, both from Wright State. Her duties include fundraising, grant writing, donor relations, community engagement and administration. She is also a graduate adjunct faculty member, teaching courses in public history, including Research in Local History.
Bill Stolz is the Archivist for Reference and Outreach and handles social media for Special Collections & Archives, Wright State University Libraries. Bill holds a B.A. in History from Ohio University, M.A. in Public History from Wright State University, M.A. in Library Science from the University of Missouri, and is a Certified Archivist.
Lisa Rickey is the Collections Manager at Special Collections & Archives, Wright State University Libraries, where she has worked since 2012. She has been an adjunct faculty member for the Wright State University Public History concentration since 2017. She has an M.A. in Public History from Wright State University, an MLIS from Wayne State University, and is a Certified Archivist.
Location: Online
Via Zoom
6/11/2020
The webinar will focus on how to engage the communities you serve to record and collect local history as it happens. Learn the mechanics behind a project that gets everyone involved in documenting community history.
Learning Objectives:
- Learn how to educate, engage, and empower your local community in recording history as it happens.
- Learn how to develop strategies and programming for collaboration with K-12 school classes and community groups.
- Learn how to collect, document, and make available historical materials on the pandemic.
Dawne Dewey has retired as Head of Special Collections and Archives for the Wright State University Libraries in Dayton, Ohio and has been with the university since 1989. She received her B.A. in History and Anthropology in 1980 and her M.A. in Public History in 1984, both from Wright State. Her duties include fundraising, grant writing, donor relations, community engagement and administration. She is also a graduate adjunct faculty member, teaching courses in public history, including Research in Local History.Bill Stolz is the Archivist for Reference and Outreach and handles social media for Special Collections & Archives, Wright State University Libraries. Bill holds a B.A. in History from Ohio University, M.A. in Public History from Wright State University, M.A. in Library Science from the University of Missouri, and is a Certified Archivist.Lisa Rickey is the Collections Manager at Special Collections & Archives, Wright State University Libraries, where she has worked since 2012. She has been an adjunct faculty member for the Wright State University Public History concentration since 2017. She has an M.A. in Public History from Wright State University, an MLIS from Wayne State University, and is a Certified Archivist.Location: Online
Via Zoom
COVID-19: Documenting the Pandemic in Your Community
6/11/2020
Dawne Dewey has retired as Head of Special Collections and Archives for the Wright State University Libraries in Dayton, Ohio and has been with the university since 1989. She received her B.A. in History and Anthropology in 1980 and her M.A. in Public History in 1984, both from Wright State. Her duties include fundraising, grant writing, donor relations, community engagement and administration. She is also a graduate adjunct faculty member, teaching courses in public history, including Research in Local History.
Bill Stolz is the Archivist for Reference and Outreach and handles social media for Special Collections & Archives, Wright State University Libraries. Bill holds a B.A. in History from Ohio University, M.A. in Public History from Wright State University, M.A. in Library Science from the University of Missouri, and is a Certified Archivist.
Lisa Rickey is the Collections Manager at Special Collections & Archives, Wright State University Libraries, where she has worked since 2012. She has been an adjunct faculty member for the Wright State University Public History concentration since 2017. She has an M.A. in Public History from Wright State University, an MLIS from Wayne State University, and is a Certified Archivist.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Zoom
6/11/2020
The webinar will focus on how to engage the communities you serve to record and collect local history as it happens. Learn the mechanics behind a project that gets everyone involved in documenting community history.
Learning Objectives:
-
Learn how to educate, engage, and empower your local community in recording history as it happens.
-
Learn how to develop strategies and programming for collaboration with K-12 school classes and community groups.
-
Learn how to collect, document, and make available historical materials on the pandemic.
Dawne Dewey has retired as Head of Special Collections and Archives for the Wright State University Libraries in Dayton, Ohio and has been with the university since 1989. She received her B.A. in History and Anthropology in 1980 and her M.A. in Public History in 1984, both from Wright State. Her duties include fundraising, grant writing, donor relations, community engagement and administration. She is also a graduate adjunct faculty member, teaching courses in public history, including Research in Local History.Bill Stolz is the Archivist for Reference and Outreach and handles social media for Special Collections & Archives, Wright State University Libraries. Bill holds a B.A. in History from Ohio University, M.A. in Public History from Wright State University, M.A. in Library Science from the University of Missouri, and is a Certified Archivist.Lisa Rickey is the Collections Manager at Special Collections & Archives, Wright State University Libraries, where she has worked since 2012. She has been an adjunct faculty member for the Wright State University Public History concentration since 2017. She has an M.A. in Public History from Wright State University, an MLIS from Wayne State University, and is a Certified Archivist.When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Zoom
Connecting with Community and Families in Support of Youth
7/22/2020
Ask yourself, how am I connecting with community partners and families while libraries are closed and social distancing is enforced? Your answer might be, “I’m not” or “Our connections are very limited.” In this webinar you’ll explore how to build and maintain relationships with community members, organizations, stakeholders, and families during COVID-19 and build ideas for keeping those relationships strong when library services are re-launched in your community.
Learning Objectives:
Location: Online via Zoom
There are currently 422 spots remaining out of 450
7/22/2020
Ask yourself, how am I connecting with community partners and families while libraries are closed and social distancing is enforced? Your answer might be, “I’m not” or “Our connections are very limited.” In this webinar you’ll explore how to build and maintain relationships with community members, organizations, stakeholders, and families during COVID-19 and build ideas for keeping those relationships strong when library services are re-launched in your community.
Learning Objectives:
- Identify community members and organizations for youth-based service planning and implementation
- Develop strategies for connecting with partners and families
- Explain why it's valuable for library staff working with youth to build experiences that connect families and communities
Linda W. Braun is LEO’s Project Management and Consulting Coordinator. Over the past two decades, Linda has provided project management, training, and consulting services to a variety of schools, libraries, and out-of-school-time learning institutions. Linda has a Masters of Science Degree in Library and Information Science from Simmons College and a Masters of Education with a specialization in Technology in Education from Lesley University.
Linda previously taught for Simmons College in their School of Library and Information Science, the University of Maryland Information School, and for the Lesley University, Graduate School of Education. She is a four-time recipient of the WISE Online Teaching Award, has won the Young Adult Library Services Association’s (YALSA) Writing Award, served as President of YALSA in 2009-2010. She co-authored The Future of Library Services for and with Teens: A Call to Action and Libraries Ready to Code: Promoting CS Opportunities for Youth Through Libraries.
Location: Online via Zoom
There are currently 422 spots remaining out of 450
Connecting with Community and Families in Support of Youth
7/22/2020
Ask yourself, how am I connecting with community partners and families while libraries are closed and social distancing is enforced? Your answer might be, “I’m not” or “Our connections are very limited.” In this webinar you’ll explore how to build and maintain relationships with community members, organizations, stakeholders, and families during COVID-19 and build ideas for keeping those relationships strong when library services are re-launched in your community.
Learning Objectives:
Location: Online via Zoom
7/22/2020
Ask yourself, how am I connecting with community partners and families while libraries are closed and social distancing is enforced? Your answer might be, “I’m not” or “Our connections are very limited.” In this webinar you’ll explore how to build and maintain relationships with community members, organizations, stakeholders, and families during COVID-19 and build ideas for keeping those relationships strong when library services are re-launched in your community.Learning Objectives:
-
Identify community members and organizations for youth-based service planning and implementation
-
Develop strategies for connecting with partners and families
-
Explain why it's valuable for library staff working with youth to build experiences that connect families and communities
Linda W. Braun is LEO’s Project Management and Consulting Coordinator. Over the past two decades, Linda has provided project management, training, and consulting services to a variety of schools, libraries, and out-of-school-time learning institutions. Linda has a Masters of Science Degree in Library and Information Science from Simmons College and a Masters of Education with a specialization in Technology in Education from Lesley University.
Linda previously taught for Simmons College in their School of Library and Information Science, the University of Maryland Information School, and for the Lesley University, Graduate School of Education. She is a four-time recipient of the WISE Online Teaching Award, has won the Young Adult Library Services Association’s (YALSA) Writing Award, served as President of YALSA in 2009-2010. She co-authored The Future of Library Services for and with Teens: A Call to Action and Libraries Ready to Code: Promoting CS Opportunities for Youth Through Libraries.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
Whose Lives Matter?
10/1/2020
Join us for an interactive dialogue on race relations in the United States. This 2-hour conversation will explore the benefits of diversity in the workplace and provide for confidential small group discussion of the Black Lives Matter/All Lives Matter debate.
Learning Objectives:
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
Brittney C. Howard is a Commissioner with the Federal Mediation and Conciliation Service (FMCS). She joined the agency in March of 2018 and currently serves in the Cleveland, Ohio field office. In this role, Ms. Howard aids in the resolution of labor and management disputes by providing collective bargaining mediation and grievance mediation services. Ms. Howard also provides training tailored to parties’ needs and covering a variety of labor and management topics, including labor/management committees, contract administration, grievance processing, steward/supervisor relationship building, interest-based problem solving, and consensus decision making. Ms. Howard is a licensed attorney in the State of Ohio. She earned her Bachelor’s degree in Business Administration from Ohio University and obtained her Juris Doctorate from Cleveland-Marshall College of Law (Cleveland State University).
Location: Online
Via Zoom
There are currently 6 spots remaining out of 40
10/1/2020
Join us for an interactive dialogue on race relations in the United States. This 2-hour conversation will explore the benefits of diversity in the workplace and provide for confidential small group discussion of the Black Lives Matter/All Lives Matter debate.
Learning Objectives:
- Explore the meaning and benefits of diversity in the workplace.
- Discuss the intent of both Black Lives Matter/All Lives Matter proponents.
- Brainstorm ways to bridge the divide between the two groups.
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.Brittney C. Howard is a Commissioner with the Federal Mediation and Conciliation Service (FMCS). She joined the agency in March of 2018 and currently serves in the Cleveland, Ohio field office. In this role, Ms. Howard aids in the resolution of labor and management disputes by providing collective bargaining mediation and grievance mediation services. Ms. Howard also provides training tailored to parties’ needs and covering a variety of labor and management topics, including labor/management committees, contract administration, grievance processing, steward/supervisor relationship building, interest-based problem solving, and consensus decision making. Ms. Howard is a licensed attorney in the State of Ohio. She earned her Bachelor’s degree in Business Administration from Ohio University and obtained her Juris Doctorate from Cleveland-Marshall College of Law (Cleveland State University).Location: Online
Via Zoom
There are currently 6 spots remaining out of 40
How To Be An Effective Anti-Racist
12/8/2020
When engaging in conversations around race and racism in our society, a common point that is made is “I don’t see color” or “I treat everyone the same.” However, we know that “not seeing color” means ignoring an important part of a person’s identity. This session will introduce the topic of anti-racism and discuss some strategies to effectively engage in anti-racism.
Topics will include:
Location: Online via Zoom
12/8/2020
When engaging in conversations around race and racism in our society, a common point that is made is “I don’t see color” or “I treat everyone the same.” However, we know that “not seeing color” means ignoring an important part of a person’s identity. This session will introduce the topic of anti-racism and discuss some strategies to effectively engage in anti-racism.
Topics will include:
- Racial Identity Development
- History and Impact of Segregation
- Hierarchy, Power, and Passivism
- Anti-Racist Resources
- Anti-Racism In Action
Caitlin Hawkins, Diversity Center of Northeast Ohio
As a community social worker, Caitlin is passionate about creative, authentic engagement in workplaces and communities. Her educational and professional experiences in community development and higher education lead her to the understanding that relationships matter, and that relationships with people who are different from ourselves provide opportunities for immense growth and collaboration, as long as we know how to harness those connections. At The Diversity Center of Northeast Ohio, she works alongside businesses and organizations through every step of the consulting process and engages staff in customized workshops around the topics of Diversity, Equity, and Inclusion. Caitlin works with the express intention of facilitating the growth of inclusive and equitable workplaces.
Location: Online via Zoom
How To Be An Effective Anti-Racist
2/17/2021
We were recently made aware that we are not allowed to record How to be an Effective Anti-Racist. This is the policy of the Diversity Center of Northeast Ohio and also helps to ensure the confidentiality and privacy of those engaged in the discussion. Please do not register if you are unable to attend at the time of the Zoom session.
When engaging in conversations around race and racism in our society, a common point that is made is “I don’t see color” or “I treat everyone the same.” However, we know that “not seeing color” means ignoring an important part of a person’s identity. This session will introduce the topic of anti-racism and discuss some strategies to effectively engage in anti-racism.
Topics will include:
Presenter: The Diversity Center of Northeast Ohio
Location: Online via Zoom
2/17/2021
We were recently made aware that we are not allowed to record How to be an Effective Anti-Racist. This is the policy of the Diversity Center of Northeast Ohio and also helps to ensure the confidentiality and privacy of those engaged in the discussion. Please do not register if you are unable to attend at the time of the Zoom session.
When engaging in conversations around race and racism in our society, a common point that is made is “I don’t see color” or “I treat everyone the same.” However, we know that “not seeing color” means ignoring an important part of a person’s identity. This session will introduce the topic of anti-racism and discuss some strategies to effectively engage in anti-racism.
Topics will include:
- Racial Identity Development
- History and Impact of Segregation
- Hierarchy, Power, and Passivism
- Anti-Racist Resources
- Anti-Racism In Action
Presenter: The Diversity Center of Northeast Ohio
Location: Online via Zoom
Virtual Outreach: Social Services and Public Health at the Boston Public Library during the COVID-19 Pandemic
3/17/2021
Public libraries often are safe spaces for patrons seeking shelter, warmth, information, quiet, and a sense of community. But what happens when a public health pandemic impedes our abilities as librarians to provide outreach and supportive resources to patrons living on the fringes of our neighborhoods, cities and towns when our doors closed and traditional librarianship went virtual? Ally Dowds will discuss outreach efforts developed during the beginning months of the COVID-19 shutdown and how the Boston Public Library continued to reach patrons where they are while preserving existing partnerships with local organizations and forging new ones to maintain access and dissemination of supportive public health services to its community members.
Learning Objectives:
Ally Dowds is the Health & Human Services Librarian for the Boston Public Library. In this role, Ally fosters strategic partnerships with local public health organizations, emergency shelters, and human service agencies to provide supportive services to patrons experiencing homelessness, substance use and mental health. She also performs weekly outreach to local shelters to eliminate barriers to library access, programming and resources. Prior to this position, Ally worked in the BPL’s Teen Central and served as a consultant for ALA's Great Stories Club, where she facilitated a library-led book discussion group at a local middle school focused on the emotional, behavioral, and learning needs of its students. Discussions were designed around the theme of Empathy: The Cost of Switching Sides, allowing students to read, reflect, and share ideas on topics that resonate with them.
Ally holds a Bachelor of Arts in Journalism from Loyola University of Chicago, a MLIS from Simmons College, and a Consumer Health Information Specialization through the Medical Library Association. Outside of work, she is happiest spending simple moments with her husband, 19-month old, and 8-year old rescue pup.
Location: Online
Via Zoom
3/17/2021
Public libraries often are safe spaces for patrons seeking shelter, warmth, information, quiet, and a sense of community. But what happens when a public health pandemic impedes our abilities as librarians to provide outreach and supportive resources to patrons living on the fringes of our neighborhoods, cities and towns when our doors closed and traditional librarianship went virtual? Ally Dowds will discuss outreach efforts developed during the beginning months of the COVID-19 shutdown and how the Boston Public Library continued to reach patrons where they are while preserving existing partnerships with local organizations and forging new ones to maintain access and dissemination of supportive public health services to its community members.
Learning Objectives:
- Learn how Boston Public Library continued to reach patrons where they are while preserving existing partnerships with local organizations
- Learn how Boston Public Library created new partnerships to maintain access and dissemination of supportive public health services to its community members
- Find out how you can adapt this model for your library
Ally Dowds is the Health & Human Services Librarian for the Boston Public Library. In this role, Ally fosters strategic partnerships with local public health organizations, emergency shelters, and human service agencies to provide supportive services to patrons experiencing homelessness, substance use and mental health. She also performs weekly outreach to local shelters to eliminate barriers to library access, programming and resources. Prior to this position, Ally worked in the BPL’s Teen Central and served as a consultant for ALA's Great Stories Club, where she facilitated a library-led book discussion group at a local middle school focused on the emotional, behavioral, and learning needs of its students. Discussions were designed around the theme of Empathy: The Cost of Switching Sides, allowing students to read, reflect, and share ideas on topics that resonate with them. Ally holds a Bachelor of Arts in Journalism from Loyola University of Chicago, a MLIS from Simmons College, and a Consumer Health Information Specialization through the Medical Library Association. Outside of work, she is happiest spending simple moments with her husband, 19-month old, and 8-year old rescue pup.
Location: Online
Via Zoom
Virtual Outreach: Social Services and Public Health at the Boston Public Library during the COVID-19 Pandemic
3/17/2021
Public libraries often are safe spaces for patrons seeking shelter, warmth, information, quiet, and a sense of community. But what happens when a public health pandemic impedes our abilities as librarians to provide outreach and supportive resources to patrons living on the fringes of our neighborhoods, cities and towns when our doors closed and traditional librarianship went virtual? Ally Dowds will discuss outreach efforts developed during the beginning months of the COVID-19 shutdown and how the Boston Public Library continued to reach patrons where they are while preserving existing partnerships with local organizations and forging new ones to maintain access and dissemination of supportive public health services to its community members.
Learning Objectives:
Ally Dowds is the Health & Human Services Librarian for the Boston Public Library. In this role, Ally fosters strategic partnerships with local public health organizations, emergency shelters, and human service agencies to provide supportive services to patrons experiencing homelessness, substance use and mental health. She also performs weekly outreach to local shelters to eliminate barriers to library access, programming and resources. Prior to this position, Ally worked in the BPL’s Teen Central and served as a consultant for ALA's Great Stories Club, where she facilitated a library-led book discussion group at a local middle school focused on the emotional, behavioral, and learning needs of its students. Discussions were designed around the theme of Empathy: The Cost of Switching Sides, allowing students to read, reflect, and share ideas on topics that resonate with them.
Ally holds a Bachelor of Arts in Journalism from Loyola University of Chicago, a MLIS from Simmons College, and a Consumer Health Information Specialization through the Medical Library Association. Outside of work, she is happiest spending simple moments with her husband, 19-month old, and 8-year old rescue pup.
Location: Online
Via Zoom
3/17/2021
Public libraries often are safe spaces for patrons seeking shelter, warmth, information, quiet, and a sense of community. But what happens when a public health pandemic impedes our abilities as librarians to provide outreach and supportive resources to patrons living on the fringes of our neighborhoods, cities and towns when our doors closed and traditional librarianship went virtual? Ally Dowds will discuss outreach efforts developed during the beginning months of the COVID-19 shutdown and how the Boston Public Library continued to reach patrons where they are while preserving existing partnerships with local organizations and forging new ones to maintain access and dissemination of supportive public health services to its community members. Learning Objectives:
- Learn how Boston Public Library continued to reach patrons where they are while preserving existing partnerships with local organizations
- Learn how Boston Public Library created new partnerships to maintain access and dissemination of supportive public health services to its community members
- Find out how you can adapt this model for your library
Ally Dowds is the Health & Human Services Librarian for the Boston Public Library. In this role, Ally fosters strategic partnerships with local public health organizations, emergency shelters, and human service agencies to provide supportive services to patrons experiencing homelessness, substance use and mental health. She also performs weekly outreach to local shelters to eliminate barriers to library access, programming and resources. Prior to this position, Ally worked in the BPL’s Teen Central and served as a consultant for ALA's Great Stories Club, where she facilitated a library-led book discussion group at a local middle school focused on the emotional, behavioral, and learning needs of its students. Discussions were designed around the theme of Empathy: The Cost of Switching Sides, allowing students to read, reflect, and share ideas on topics that resonate with them. Ally holds a Bachelor of Arts in Journalism from Loyola University of Chicago, a MLIS from Simmons College, and a Consumer Health Information Specialization through the Medical Library Association. Outside of work, she is happiest spending simple moments with her husband, 19-month old, and 8-year old rescue pup.
Location: Online
Via Zoom
What Can I Do? How Libraries Can Support and Heal Communities in Conflict
4/22/2021
From racial unrest to the COVID-19 pandemic, libraries all over the country are grappling with many societal challenges. With our cities and states in need, how does a library respond and help cultivate healing, social awareness and empathy in our communities?
Communications professional and librarian, Tamara King will share how Richland Library in Columbia, S.C. found its voice and used innovative ways to reach their customers in 2020. From holding virtual discussions about race to using telephone town halls to remove access barriers, King will provide valuable tools libraries can use to support communities in conflict.
Presenter:
Tamara King is the Community Relations Director for Richland Library. In her role, she is tasked with developing, directing and implementing communications strategies to key stakeholders and audiences of Richland Library. Tamara also supervises the Office of Development, which supports the Richland Library Friends and Foundation along with the library volunteer program. She has nearly two decades of experience in broadcast television, public relations, marketing, strategic communications, media and crisis communication training and program management.
Tamara also chairs the library’s award-winning Social Awareness Taskforce. Through Tamara’s leadership the taskforce has held discussions surrounding empathy, race, women’s rights and social justice for more than 1,300 participants. Tamara is a nationally and locally recognized award-winning public relations professional and was recently recognized as a 2019 Library Journal Mover and Shaker for her role in Richland Library’s race, equity and social awareness work. Tamara has a degree in Journalism and Mass Communication, and a Master’s degree in Library and Information Science from the University of South Carolina.
Location: Online via Zoom
4/22/2021
From racial unrest to the COVID-19 pandemic, libraries all over the country are grappling with many societal challenges. With our cities and states in need, how does a library respond and help cultivate healing, social awareness and empathy in our communities?
Communications professional and librarian, Tamara King will share how Richland Library in Columbia, S.C. found its voice and used innovative ways to reach their customers in 2020. From holding virtual discussions about race to using telephone town halls to remove access barriers, King will provide valuable tools libraries can use to support communities in conflict.
Presenter:
Tamara King is the Community Relations Director for Richland Library. In her role, she is tasked with developing, directing and implementing communications strategies to key stakeholders and audiences of Richland Library. Tamara also supervises the Office of Development, which supports the Richland Library Friends and Foundation along with the library volunteer program. She has nearly two decades of experience in broadcast television, public relations, marketing, strategic communications, media and crisis communication training and program management.Tamara also chairs the library’s award-winning Social Awareness Taskforce. Through Tamara’s leadership the taskforce has held discussions surrounding empathy, race, women’s rights and social justice for more than 1,300 participants. Tamara is a nationally and locally recognized award-winning public relations professional and was recently recognized as a 2019 Library Journal Mover and Shaker for her role in Richland Library’s race, equity and social awareness work. Tamara has a degree in Journalism and Mass Communication, and a Master’s degree in Library and Information Science from the University of South Carolina.
Location: Online via Zoom
What Can I Do? How Libraries Can Support and Heal Communities in Conflict
4/22/2021
From racial unrest to the COVID-19 pandemic, libraries all over the country are grappling with many societal challenges. With our cities and states in need, how does a library respond and help cultivate healing, social awareness and empathy in our communities?
Communications professional and librarian, Tamara King will share how Richland Library in Columbia, S.C. found its voice and used innovative ways to reach their customers in 2020. From holding virtual discussions about race to using telephone town halls to remove access barriers, King will provide valuable tools libraries can use to support communities in conflict.
Presenter:
Tamara King is the Community Relations Director for Richland Library. In her role, she is tasked with developing, directing and implementing communications strategies to key stakeholders and audiences of Richland Library. Tamara also supervises the Office of Development, which supports the Richland Library Friends and Foundation along with the library volunteer program. She has nearly two decades of experience in broadcast television, public relations, marketing, strategic communications, media and crisis communication training and program management.
Tamara also chairs the library’s award-winning Social Awareness Taskforce. Through Tamara’s leadership the taskforce has held discussions surrounding empathy, race, women’s rights and social justice for more than 1,300 participants. Tamara is a nationally and locally recognized award-winning public relations professional and was recently recognized as a 2019 Library Journal Mover and Shaker for her role in Richland Library’s race, equity and social awareness work. Tamara has a degree in Journalism and Mass Communication, and a Master’s degree in Library and Information Science from the University of South Carolina.
Location: Online via Zoom
4/22/2021
From racial unrest to the COVID-19 pandemic, libraries all over the country are grappling with many societal challenges. With our cities and states in need, how does a library respond and help cultivate healing, social awareness and empathy in our communities?Communications professional and librarian, Tamara King will share how Richland Library in Columbia, S.C. found its voice and used innovative ways to reach their customers in 2020. From holding virtual discussions about race to using telephone town halls to remove access barriers, King will provide valuable tools libraries can use to support communities in conflict.
Presenter:
Tamara King is the Community Relations Director for Richland Library. In her role, she is tasked with developing, directing and implementing communications strategies to key stakeholders and audiences of Richland Library. Tamara also supervises the Office of Development, which supports the Richland Library Friends and Foundation along with the library volunteer program. She has nearly two decades of experience in broadcast television, public relations, marketing, strategic communications, media and crisis communication training and program management.Tamara also chairs the library’s award-winning Social Awareness Taskforce. Through Tamara’s leadership the taskforce has held discussions surrounding empathy, race, women’s rights and social justice for more than 1,300 participants. Tamara is a nationally and locally recognized award-winning public relations professional and was recently recognized as a 2019 Library Journal Mover and Shaker for her role in Richland Library’s race, equity and social awareness work. Tamara has a degree in Journalism and Mass Communication, and a Master’s degree in Library and Information Science from the University of South Carolina.
Location: Online via Zoom
Voices of the Community: Asking and Listening at the Library
6/2/2021
In polarizing times, building community and trust through communication is vitally important. This session will discuss how public libraries can help break down barriers and further understanding among people through programming and powerful partnerships. Ramsey County Library’s Ask series, presented in partnership with local grass roots organization Do Good Roseville, was a bi-monthly facilitated discussion designed to give a voice to the underrepresented in the community. Our new endeavor, Sidewalk Talks, focuses on providing a one-to-one empathetic listening experience in public spaces. We’ll discuss the unexpected challenges and the continuing rewards of building programming in response to racism and inequity, as well as the importance of keeping the voices of the community front and center.
Presenter: Carol Jackson, MLIS, has held various management positions at Ramsey County Library (MN). She is currently Branch Manager of the Shoreview branch and Adult Programming Coordinator for the library system. An enthusiastic community partner and advocate, she was named a Library Journal Movers & Shakers in 2019, primarily due to the Ask series and other community well-being programming.
Location: Online via Zoom
6/2/2021
In polarizing times, building community and trust through communication is vitally important. This session will discuss how public libraries can help break down barriers and further understanding among people through programming and powerful partnerships. Ramsey County Library’s Ask series, presented in partnership with local grass roots organization Do Good Roseville, was a bi-monthly facilitated discussion designed to give a voice to the underrepresented in the community. Our new endeavor, Sidewalk Talks, focuses on providing a one-to-one empathetic listening experience in public spaces. We’ll discuss the unexpected challenges and the continuing rewards of building programming in response to racism and inequity, as well as the importance of keeping the voices of the community front and center.
Presenter: Carol Jackson, MLIS, has held various management positions at Ramsey County Library (MN). She is currently Branch Manager of the Shoreview branch and Adult Programming Coordinator for the library system. An enthusiastic community partner and advocate, she was named a Library Journal Movers & Shakers in 2019, primarily due to the Ask series and other community well-being programming.Location: Online via Zoom
Voices of the Community: Asking and Listening at the Library
6/2/2021
In polarizing times, building community and trust through communication is vitally important. This session will discuss how public libraries can help break down barriers and further understanding among people through programming and powerful partnerships. Ramsey County Library’s Ask series, presented in partnership with local grass roots organization Do Good Roseville, was a bi-monthly facilitated discussion designed to give a voice to the underrepresented in the community. Our new endeavor, Sidewalk Talks, focuses on providing a one-to-one empathetic listening experience in public spaces. We’ll discuss the unexpected challenges and the continuing rewards of building programming in response to racism and inequity, as well as the importance of keeping the voices of the community front and center.
Presenter: Carol Jackson, MLIS, has held various management positions at Ramsey County Library (MN). She is currently Branch Manager of the Shoreview branch and Adult Programming Coordinator for the library system. An enthusiastic community partner and advocate, she was named a Library Journal Movers & Shakers in 2019, primarily due to the Ask series and other community well-being programming.
Location: Online via Zoom
6/2/2021
In polarizing times, building community and trust through communication is vitally important. This session will discuss how public libraries can help break down barriers and further understanding among people through programming and powerful partnerships. Ramsey County Library’s Ask series, presented in partnership with local grass roots organization Do Good Roseville, was a bi-monthly facilitated discussion designed to give a voice to the underrepresented in the community. Our new endeavor, Sidewalk Talks, focuses on providing a one-to-one empathetic listening experience in public spaces. We’ll discuss the unexpected challenges and the continuing rewards of building programming in response to racism and inequity, as well as the importance of keeping the voices of the community front and center.Presenter: Carol Jackson, MLIS, has held various management positions at Ramsey County Library (MN). She is currently Branch Manager of the Shoreview branch and Adult Programming Coordinator for the library system. An enthusiastic community partner and advocate, she was named a Library Journal Movers & Shakers in 2019, primarily due to the Ask series and other community well-being programming.Location: Online via Zoom
Outreach Virtual Networking Meeting
8/9/2022
Here is an opportunity to share your challenges and successes with other staff involved in library outreach. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online
Via Zoom
8/9/2022
Here is an opportunity to share your challenges and successes with other staff involved in library outreach. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online
Via Zoom
Library Outreach: Creating and cultivating partnership for your library patrons
3/14/2023
Nicole Bryan, MLS Neighborhood Library Supervisor, Brooklyn Public Library
Nicole has spent some of her career within the social services arena, developing programs and meeting constituents' needs. Currently, she assesses the delivery of library services, by employing trauma-informed methods, to transitional populations in public library branches and homeless shelters in Brooklyn, N.Y. She received her MLS degree from Long Island University.
Location: Online via Zoom
3/14/2023
Determining relevant partnerships can be an overwhelming process. When an efficient and effective plan is in place, we have the greatest possible impact in our communities. During this session participants will receive the tools to enable library staff to make decisions on partnerships that best serve their communities, within the library's mission and strategic plan
- Participants will learn how to assess the needs of communities they serve to understand what partnership should be created.
- Participants will develop skills to source, identify and cultivate relationships with various partners.
- Understand how to create partnership agreements and understanding from internal and external partners to meet the need of your library patrons
Nicole Bryan, MLS Neighborhood Library Supervisor, Brooklyn Public LibraryNicole has spent some of her career within the social services arena, developing programs and meeting constituents' needs. Currently, she assesses the delivery of library services, by employing trauma-informed methods, to transitional populations in public library branches and homeless shelters in Brooklyn, N.Y. She received her MLS degree from Long Island University.
Location: Online via Zoom
Library Outreach: Creating and cultivating partnership for your library patrons
3/14/2023
Nicole Bryan, MLS Neighborhood Library Supervisor, Brooklyn Public Library
Nicole has spent some of her career within the social services arena, developing programs and meeting constituents' needs. Currently, she assesses the delivery of library services, by employing trauma-informed methods, to transitional populations in public library branches and homeless shelters in Brooklyn, N.Y. She received her MLS degree from Long Island University.
Location: Online via Zoom
3/14/2023
Recorded 3/14/2023
Determining relevant partnerships can be an overwhelming process. When an efficient and effective plan is in place, we have the greatest possible impact in our communities. During this session participants will receive the tools to enable library staff to make decisions on partnerships that best serve their communities, within the library's mission and strategic plan
- Participants will learn how to assess the needs of communities they serve to understand what partnership should be created.
- Participants will develop skills to source, identify and cultivate relationships with various partners.
- Understand how to create partnership agreements and understanding from internal and external partners to meet the need of your library patrons
Nicole Bryan, MLS Neighborhood Library Supervisor, Brooklyn Public LibraryNicole has spent some of her career within the social services arena, developing programs and meeting constituents' needs. Currently, she assesses the delivery of library services, by employing trauma-informed methods, to transitional populations in public library branches and homeless shelters in Brooklyn, N.Y. She received her MLS degree from Long Island University.
Location: Online via Zoom
Outreach Networking Meeting
5/2/2023
Here is an opportunity to share your challenges and successes with other staff involved in library outreach. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online
Via Zoom
5/2/2023
Here is an opportunity to share your challenges and successes with other staff involved in library outreach. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online
Via Zoom
Empowering Communities: Social Workers in Libraries
8/1/2023
Location: Online via Zoom
8/1/2023
In an era where public libraries are evolving into vibrant community centers, the need for comprehensive and inclusive support services has become increasingly apparent. This webinar is designed to explore the integration of social work professionals into library settings to enhance the overall well-being of library patrons and strengthen community connections. You will hear from both administration and the social workers on staff.
Learning Objectives:
- Insights into why the library decided to hire a social worker
- Process to hire a social worker
- Building community partnerships and outreach
- Supporting patrons and staff with restorative solutions
- Linking customers to area resources
Presenters:
Enda Bracken is the Branch Services Director for the east side of Cuyahoga County Public Library. He works closely with the 7 branch managers who oversee 9 branches. Enda has previously worked for Dublin Public Libraries in Ireland, The Free Library of Philadelphia, Mentor Public Library and Willoughby-Eastlake Public Library.
​Byanta Spencer, LISW-S, CCTP, Social Work Manager, Cuyahoga County Public Library
Bryanta L. Spencer is a licensed independent Social Worker and founder of Fortitude Wellness and Consultations LLC where she provides psychotherapy and professional development training. She holds certifications as a Clinical Trauma Professional and Mental Health First Aider. To compliment her passion for helping others and rooting for the underdog, she completed her undergraduate studies at The Ohio State University earning dual degrees in Social Work and Communications with a minor in Criminology. She also holds a Master of Science in Social Administration from Case Western Reserve University. Currently, she is serving as the Social Work Manager of Cuyahoga County Public library. Social services being provided in libraries is a growing trend and she is the first Social Worker in Cuyahoga County to be employed by a library system.
Deborah McCullough , Chief of Operations, Public Library of Youngstown and Mahoning County
As part of the Administrative Leadership Team, the COO has oversight of public services operations and buildings—staffing, hours of operation, management of a group of administrative team members that include the Director of Facilities and Maintenance, the Technical Services Manager ( including all materials acquisitions and processing), the public services managers and coordinators responsible for Main Library and all branch supervisors, and most recently the social worker who is a valued member of our team. She is also the staff representative for the Building and Sites committee of the Board of Trustees. She s in all building and renovation projects for PLYMC.
Jim Young is the Social Work Specialist for the Public Library of Youngstown and Mahoning County which consists of 14 active branches. Jim has 18 years of experience and has worked in various community mental health settings providing therapy and intervention techniques to children, adolescents, and adults. He is active in helping the library’s patrons in finding assistance for their various needs like shelter, benefits, and community agency access. In addition, Jim has experience working as a social worker for home health agencies and hospice providers. Jim has been vocal in helping to provide library staff with De-Escalation techniques for dealing with difficult situations and patrons. Prior to obtaining his Masters of Social Work degree from Youngstown State University, Jim worked for the state of Ohio aiding veterans with barriers to employment. Jim is licensed by the Counselor and Social Work Board in Ohio to practice as a LISW with Supervisor designation. He resides in Rogers Ohio with his therapy dogs Kirby, Katie, Loki, and Tonks that accompany him to work and help provide therapeutic benefits to those who need it.
Location: Online via Zoom
Empowering Communities: Social Workers in Libraries
8/1/2023
Location: Online via Zoom
8/1/2023
Recorded 8/2/23
In an era where public libraries are evolving into vibrant community centers, the need for comprehensive and inclusive support services has become increasingly apparent. This webinar is designed to explore the integration of social work professionals into library settings to enhance the overall well-being of library patrons and strengthen community connections. You will hear from both administration and the social workers on staff.
Learning Objectives:
- Insights into why the library decided to hire a social worker
- Process to hire a social worker
- Building community partnerships and outreach
- Supporting patrons and staff with restorative solutions
- Linking customers to area resources
Presenters:
Enda Bracken is the Branch Services Director for the east side of Cuyahoga County Public Library. He works closely with the 7 branch managers who oversee 9 branches. Enda has previously worked for Dublin Public Libraries in Ireland, The Free Library of Philadelphia, Mentor Public Library and Willoughby-Eastlake Public Library.
​Byanta Spencer, LISW-S, CCTP, Social Work Manager, Cuyahoga County Public Library
Bryanta L. Spencer is a licensed independent Social Worker and founder of Fortitude Wellness and Consultations LLC where she provides psychotherapy and professional development training. She holds certifications as a Clinical Trauma Professional and Mental Health First Aider. To compliment her passion for helping others and rooting for the underdog, she completed her undergraduate studies at The Ohio State University earning dual degrees in Social Work and Communications with a minor in Criminology. She also holds a Master of Science in Social Administration from Case Western Reserve University. Currently, she is serving as the Social Work Manager of Cuyahoga County Public library. Social services being provided in libraries is a growing trend and she is the first Social Worker in Cuyahoga County to be employed by a library system.
Deborah McCullough , Chief of Operations, Public Library of Youngstown and Mahoning County
As part of the Administrative Leadership Team, the COO has oversight of public services operations and buildings—staffing, hours of operation, management of a group of administrative team members that include the Director of Facilities and Maintenance, the Technical Services Manager ( including all materials acquisitions and processing), the public services managers and coordinators responsible for Main Library and all branch supervisors, and most recently the social worker who is a valued member of our team. She is also the staff representative for the Building and Sites committee of the Board of Trustees. She s in all building and renovation projects for PLYMC.
Jim Young is the Social Work Specialist for the Public Library of Youngstown and Mahoning County which consists of 14 active branches. Jim has 18 years of experience and has worked in various community mental health settings providing therapy and intervention techniques to children, adolescents, and adults. He is active in helping the library’s patrons in finding assistance for their various needs like shelter, benefits, and community agency access. In addition, Jim has experience working as a social worker for home health agencies and hospice providers. Jim has been vocal in helping to provide library staff with De-Escalation techniques for dealing with difficult situations and patrons. Prior to obtaining his Masters of Social Work degree from Youngstown State University, Jim worked for the state of Ohio aiding veterans with barriers to employment. Jim is licensed by the Counselor and Social Work Board in Ohio to practice as a LISW with Supervisor designation. He resides in Rogers Ohio with his therapy dogs Kirby, Katie, Loki, and Tonks that accompany him to work and help provide therapeutic benefits to those who need it.
Location: Online via Zoom
You've Got Mail: Using Reference Mail Services to Reach Justice-Involved Individuals
8/2/2023
Recorded 8/2/23
Without regular access to the internet, many people in correctional facilities turn to libraries for help with their information and research needs. They send questions by snail mail, and this strikingly non-digital endeavor is easy to provide. St. Louis County Library has been receiving letters from people in correctional facilities for decades, but in recent years our service has increased by over 1,000%.
Answering questions via mail to correctional facilities requires a combination of traditional reference skills, modern searching techniques, and special security considerations. This service provides an excellent low-cost opportunity to serve the community and further the fundamental mission of public libraries. Join Megan Phifer-Davis to learn how you can start providing this service and develop procedures and guidelines to prioritize security and safeguard privacy. She’ll also explain methods used to expand the service and connecting with other libraries doing this work across the country.
Learning Objectives:
Megan Phifer-Davis is the Manager, Reference at St. Louis County Library in St. Louis, Missouri. She is responsible for the electronic resources for St. Louis County Library and managing the Reference librarian staff, a staff of 12, that work throughout all of St. Louis County providing research assistance to educators and students, small business owners, job seekers, and more. She previously worked at Lindenwood University as the Outreach and E-Learning Librarian in St. Charles, Missouri. She has served on local library committees and presented at local Missouri library conferences on the library's Reference by Mail service, as well as on Open Educational Resources. Megan received a B.S. in Psychology from Fontbonne University and a M.L.I.S. from Simmon's University.
Location: Online via Zoom
8/2/2023
Recorded 8/2/23Without regular access to the internet, many people in correctional facilities turn to libraries for help with their information and research needs. They send questions by snail mail, and this strikingly non-digital endeavor is easy to provide. St. Louis County Library has been receiving letters from people in correctional facilities for decades, but in recent years our service has increased by over 1,000%.
Answering questions via mail to correctional facilities requires a combination of traditional reference skills, modern searching techniques, and special security considerations. This service provides an excellent low-cost opportunity to serve the community and further the fundamental mission of public libraries. Join Megan Phifer-Davis to learn how you can start providing this service and develop procedures and guidelines to prioritize security and safeguard privacy. She’ll also explain methods used to expand the service and connecting with other libraries doing this work across the country.
Learning Objectives:
- How to begin the service of answering reference questions by mail from people in correctional facilities
- Best practices for responding to inquiries
- Methods to promote the service
Megan Phifer-Davis is the Manager, Reference at St. Louis County Library in St. Louis, Missouri. She is responsible for the electronic resources for St. Louis County Library and managing the Reference librarian staff, a staff of 12, that work throughout all of St. Louis County providing research assistance to educators and students, small business owners, job seekers, and more. She previously worked at Lindenwood University as the Outreach and E-Learning Librarian in St. Charles, Missouri. She has served on local library committees and presented at local Missouri library conferences on the library's Reference by Mail service, as well as on Open Educational Resources. Megan received a B.S. in Psychology from Fontbonne University and a M.L.I.S. from Simmon's University.Location: Online via Zoom
You’ve Got Mail: Using Reference Mail Services to Reach Justice-Involved Individuals
8/2/2023
Without regular access to the internet, many people in correctional facilities turn to libraries for help with their information and research needs. They send questions by snail mail, and this strikingly non-digital endeavor is easy to provide. St. Louis County Library has been receiving letters from people in correctional facilities for decades, but in recent years our service has increased by over 1,000%.
Answering questions via mail to correctional facilities requires a combination of traditional reference skills, modern searching techniques, and special security considerations. This service provides an excellent low-cost opportunity to serve the community and further the fundamental mission of public libraries. Join Megan Phifer-Davis to learn how you can start providing this service and develop procedures and guidelines to prioritize security and safeguard privacy. She’ll also explain methods used to expand the service and connecting with other libraries doing this work across the country.
Learning Objectives:
Megan Phifer-Davis is the Manager, Reference at St. Louis County Library in St. Louis, Missouri. She is responsible for the electronic resources for St. Louis County Library and managing the Reference librarian staff, a staff of 12, that work throughout all of St. Louis County providing research assistance to educators and students, small business owners, job seekers, and more. She previously worked at Lindenwood University as the Outreach and E-Learning Librarian in St. Charles, Missouri. She has served on local library committees and presented at local Missouri library conferences on the library's Reference by Mail service, as well as on Open Educational Resources. Megan received a B.S. in Psychology from Fontbonne University and a M.L.I.S. from Simmon's University.
Location: Online via Zoom
8/2/2023
Without regular access to the internet, many people in correctional facilities turn to libraries for help with their information and research needs. They send questions by snail mail, and this strikingly non-digital endeavor is easy to provide. St. Louis County Library has been receiving letters from people in correctional facilities for decades, but in recent years our service has increased by over 1,000%.
Answering questions via mail to correctional facilities requires a combination of traditional reference skills, modern searching techniques, and special security considerations. This service provides an excellent low-cost opportunity to serve the community and further the fundamental mission of public libraries. Join Megan Phifer-Davis to learn how you can start providing this service and develop procedures and guidelines to prioritize security and safeguard privacy. She’ll also explain methods used to expand the service and connecting with other libraries doing this work across the country.
Learning Objectives:
- How to begin the service of answering reference questions by mail from people in correctional facilities
- Best practices for responding to inquiries
- Methods to promote the service
Megan Phifer-Davis is the Manager, Reference at St. Louis County Library in St. Louis, Missouri. She is responsible for the electronic resources for St. Louis County Library and managing the Reference librarian staff, a staff of 12, that work throughout all of St. Louis County providing research assistance to educators and students, small business owners, job seekers, and more. She previously worked at Lindenwood University as the Outreach and E-Learning Librarian in St. Charles, Missouri. She has served on local library committees and presented at local Missouri library conferences on the library's Reference by Mail service, as well as on Open Educational Resources. Megan received a B.S. in Psychology from Fontbonne University and a M.L.I.S. from Simmon's University.Location: Online via Zoom
MeckTech: Lessons Learned Through Digital Equity Initiatives
8/17/2023
Charlotte Mecklenburg Library in NC adopted two major digital equity initiatives in 2021: distributing refurbished laptops to 20,000 adults and building a free WiFi network for a neighborhood with low internet connectivity. We will share knowledge gained, along with outcomes of both projects, during this session. Both projects provided valuable lessons for public libraries interested in digital equity work, from strategic partnerships and staff capacity to legal requirements and considerations for user experience.
Learning Objectives:
Emery Ortiz has worked in North Carolina public libraries since 2009, beginning in youth services and moving into library administration. After 8 years as a Library Director, she joined Charlotte Mecklenburg Library as its Chief Strategy and Innovation Officer in 2022. Emery loves public libraries for their ability to equitably spread knowledge and a sense of wonder throughout their communities.
Location: Online via Zoom
8/17/2023
Charlotte Mecklenburg Library in NC adopted two major digital equity initiatives in 2021: distributing refurbished laptops to 20,000 adults and building a free WiFi network for a neighborhood with low internet connectivity. We will share knowledge gained, along with outcomes of both projects, during this session. Both projects provided valuable lessons for public libraries interested in digital equity work, from strategic partnerships and staff capacity to legal requirements and considerations for user experience.
Learning Objectives:
- Identify potential challenges and solutions for programs that address digital equity in their community.
- Evaluate potential partnerships that can contribute to the success of digital equity projects.
- Develop a strategic approach to a public library’s role in the digital equity landscape.
Emery Ortiz has worked in North Carolina public libraries since 2009, beginning in youth services and moving into library administration. After 8 years as a Library Director, she joined Charlotte Mecklenburg Library as its Chief Strategy and Innovation Officer in 2022. Emery loves public libraries for their ability to equitably spread knowledge and a sense of wonder throughout their communities.Location: Online via Zoom
MeckTech: Lessons Learned Through Digital Equity Initiatives
8/17/2023
Recorded 8/17/23
Charlotte Mecklenburg Library in NC adopted two major digital equity initiatives in 2021: distributing refurbished laptops to 20,000 adults and building a free WiFi network for a neighborhood with low internet connectivity. We will share knowledge gained, along with outcomes of both projects, during this session. Both projects provided valuable lessons for public libraries interested in digital equity work, from strategic partnerships and staff capacity to legal requirements and considerations for user experience.
Learning Objectives:
Emery Ortiz has worked in North Carolina public libraries since 2009, beginning in youth services and moving into library administration. After 8 years as a Library Director, she joined Charlotte Mecklenburg Library as its Chief Strategy and Innovation Officer in 2022. Emery loves public libraries for their ability to equitably spread knowledge and a sense of wonder throughout their communities.
Location: Online via Zoom
8/17/2023
Recorded 8/17/23Charlotte Mecklenburg Library in NC adopted two major digital equity initiatives in 2021: distributing refurbished laptops to 20,000 adults and building a free WiFi network for a neighborhood with low internet connectivity. We will share knowledge gained, along with outcomes of both projects, during this session. Both projects provided valuable lessons for public libraries interested in digital equity work, from strategic partnerships and staff capacity to legal requirements and considerations for user experience.
Learning Objectives:
- Identify potential challenges and solutions for programs that address digital equity in their community.
- Evaluate potential partnerships that can contribute to the success of digital equity projects.
- Develop a strategic approach to a public library’s role in the digital equity landscape.
Emery Ortiz has worked in North Carolina public libraries since 2009, beginning in youth services and moving into library administration. After 8 years as a Library Director, she joined Charlotte Mecklenburg Library as its Chief Strategy and Innovation Officer in 2022. Emery loves public libraries for their ability to equitably spread knowledge and a sense of wonder throughout their communities.Location: Online via Zoom
Strategies for Outreach to Marginalized Populations
9/20/2023
The dedicated people who work in libraries support their patrons in many ways. Perhaps one of the most important, and least visible, population segments they assist are marginalized peoples. When those in the LGBTQ+ or homeless communities seek out guidance, libraries are there. But if you want to proactively offer services to them, or to BIPOC teens, disabled individuals, and others, how can you reach them?
This session will teach you the basics of outreach communication, then show you how to apply them to get your messages to those in need, even if they don't have email or internet service. These strategies will be especially helpful to those who don’t have prior communications training, or who don’t have a plan and / or a budget for outreach. Even solo librarians can benefit. Any library worker will leave this session with more knowledge and confidence in communicating with hard-to-reach segments of their communities.
Learning Objectives:
Kathy Dempsey wrote the popular how-to book The Accidental Library Marketer and founded her own marketing consultancy, Libraries Are Essential. Her work is dedicated to helping librarians and information professionals promote their value and expertise in order to gain respect and funding. Kathy has been the Editor of Marketing Library Services newsletter for 28 years, and was formerly Editor-in-Chief of Computers in Libraries magazine. She's Founding Chair of the Library Marketing and Communications Conference. This writer, editor, and marketing maven has been giving presentations across the U.S. and Canada for 25+ years, always sprinkling them with humor to make marketing concepts more interesting and accessible.
Location: Online via Zoom
9/20/2023
The dedicated people who work in libraries support their patrons in many ways. Perhaps one of the most important, and least visible, population segments they assist are marginalized peoples. When those in the LGBTQ+ or homeless communities seek out guidance, libraries are there. But if you want to proactively offer services to them, or to BIPOC teens, disabled individuals, and others, how can you reach them?
This session will teach you the basics of outreach communication, then show you how to apply them to get your messages to those in need, even if they don't have email or internet service. These strategies will be especially helpful to those who don’t have prior communications training, or who don’t have a plan and / or a budget for outreach. Even solo librarians can benefit. Any library worker will leave this session with more knowledge and confidence in communicating with hard-to-reach segments of their communities.
Learning Objectives:
- Know how and why to separate populations into “target audiences”
- Understand the importance of basic audience research
- Be able to craft attention-getting messages
- Know where to place messages so they’ll be seen, online and offline
- Have ideas for helpful partnerships
Kathy Dempsey wrote the popular how-to book The Accidental Library Marketer and founded her own marketing consultancy, Libraries Are Essential. Her work is dedicated to helping librarians and information professionals promote their value and expertise in order to gain respect and funding. Kathy has been the Editor of Marketing Library Services newsletter for 28 years, and was formerly Editor-in-Chief of Computers in Libraries magazine. She's Founding Chair of the Library Marketing and Communications Conference. This writer, editor, and marketing maven has been giving presentations across the U.S. and Canada for 25+ years, always sprinkling them with humor to make marketing concepts more interesting and accessible.Location: Online via Zoom
Strategies for Outreach to Marginalized Populations
9/20/2023
Recorded 9/20/23
The dedicated people who work in libraries support their patrons in many ways. Perhaps one of the most important, and least visible, population segments they assist are marginalized peoples. When those in the LGBTQ+ or homeless communities seek out guidance, libraries are there. But if you want to proactively offer services to them, or to BIPOC teens, disabled individuals, and others, how can you reach them?
This session will teach you the basics of outreach communication, then show you how to apply them to get your messages to those in need, even if they don't have email or internet service. These strategies will be especially helpful to those who don’t have prior communications training, or who don’t have a plan and / or a budget for outreach. Even solo librarians can benefit. Any library worker will leave this session with more knowledge and confidence in communicating with hard-to-reach segments of their communities.
Learning Objectives:
Kathy Dempsey wrote the popular how-to book The Accidental Library Marketer and founded her own marketing consultancy, Libraries Are Essential. Her work is dedicated to helping librarians and information professionals promote their value and expertise in order to gain respect and funding. Kathy has been the Editor of Marketing Library Services newsletter for 28 years, and was formerly Editor-in-Chief of Computers in Libraries magazine. She's Founding Chair of the Library Marketing and Communications Conference. This writer, editor, and marketing maven has been giving presentations across the U.S. and Canada for 25+ years, always sprinkling them with humor to make marketing concepts more interesting and accessible.
Location: Online via Zoom
9/20/2023
Recorded 9/20/23The dedicated people who work in libraries support their patrons in many ways. Perhaps one of the most important, and least visible, population segments they assist are marginalized peoples. When those in the LGBTQ+ or homeless communities seek out guidance, libraries are there. But if you want to proactively offer services to them, or to BIPOC teens, disabled individuals, and others, how can you reach them?
This session will teach you the basics of outreach communication, then show you how to apply them to get your messages to those in need, even if they don't have email or internet service. These strategies will be especially helpful to those who don’t have prior communications training, or who don’t have a plan and / or a budget for outreach. Even solo librarians can benefit. Any library worker will leave this session with more knowledge and confidence in communicating with hard-to-reach segments of their communities.
Learning Objectives:
- Know how and why to separate populations into “target audiences”
- Understand the importance of basic audience research
- Be able to craft attention-getting messages
- Know where to place messages so they’ll be seen, online and offline
- Have ideas for helpful partnerships
Kathy Dempsey wrote the popular how-to book The Accidental Library Marketer and founded her own marketing consultancy, Libraries Are Essential. Her work is dedicated to helping librarians and information professionals promote their value and expertise in order to gain respect and funding. Kathy has been the Editor of Marketing Library Services newsletter for 28 years, and was formerly Editor-in-Chief of Computers in Libraries magazine. She's Founding Chair of the Library Marketing and Communications Conference. This writer, editor, and marketing maven has been giving presentations across the U.S. and Canada for 25+ years, always sprinkling them with humor to make marketing concepts more interesting and accessible.Location: Online via Zoom
Outreach Networking Meeting
11/8/2023
Here is an opportunity to share your challenges and successes with other staff involved in library outreach. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online
Via Zoom
11/8/2023
Here is an opportunity to share your challenges and successes with other staff involved in library outreach. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online
Via Zoom
So You are a New Children’s Librarian Supervisor or you Want to be One?
12/5/2023
What do you need to know? Children’s Supervisors juggle onboarding and supporting staff, scheduling staff, programming, and outreach…and a lot more. Learn the basics you need to run a successful children’s department.
Learning Objectives:
Julia Boxler is the Youth Programming Manager at Cuyahoga County Public Library. In her role, she has led programming from birth to age 18 and has been an integral lead in a number of youth initiatives at CCPL. Julia’s work includes the expansion and re-imagination of homework services, the creation of a new avenue of programming to assist youth who struggle to meet the third-grade reading guarantee, the coordination of Parent Engagement programming, including a kindergarten readiness initiative, and the ongoing creation of partnerships with local organizations to support youth with special needs and their families. Julia's ability to get the most out of her budget has provided the resources necessary to implement her various programs.
Maria Trivisonno is the Family Engagement Specialist for Cuyahoga County Public Library in suburban Cleveland, Ohio. She started paging at CCPL when she was 16 years old and served as a children’s assistant, teen librarian, and children’s department head throughout the years. Maria received a Laura Bush 21st Century “Youth Services, Librarians, and Museums—A New Vision of Learning” scholarship funded by the federal Institute for Museum and Library Services (IMLS) in Washington, D.C. to get her MLIS at Kent State University, graduating in 2011. She is a member of the advisory board of the Virginia Hamilton Conference on Multicultural Literature for Youth, is co-chair of ALSC’s Intellectual Freedom Committee, and the current chair of the Scott O’Dell Award for Historical Fiction.
Location: Online via Zoom
12/5/2023
What do you need to know? Children’s Supervisors juggle onboarding and supporting staff, scheduling staff, programming, and outreach…and a lot more. Learn the basics you need to run a successful children’s department.
Learning Objectives:
- Learn the steps to successfully onboard new children’s staff and support them in their roles.
- Learn tips on creating a work schedule and a programming schedule that meets the needs of their community.
- Learn how to connect with community resources such as local schools, childcare centers, and nonprofit agencies.
Julia Boxler is the Youth Programming Manager at Cuyahoga County Public Library. In her role, she has led programming from birth to age 18 and has been an integral lead in a number of youth initiatives at CCPL. Julia’s work includes the expansion and re-imagination of homework services, the creation of a new avenue of programming to assist youth who struggle to meet the third-grade reading guarantee, the coordination of Parent Engagement programming, including a kindergarten readiness initiative, and the ongoing creation of partnerships with local organizations to support youth with special needs and their families. Julia's ability to get the most out of her budget has provided the resources necessary to implement her various programs.Maria Trivisonno is the Family Engagement Specialist for Cuyahoga County Public Library in suburban Cleveland, Ohio. She started paging at CCPL when she was 16 years old and served as a children’s assistant, teen librarian, and children’s department head throughout the years. Maria received a Laura Bush 21st Century “Youth Services, Librarians, and Museums—A New Vision of Learning” scholarship funded by the federal Institute for Museum and Library Services (IMLS) in Washington, D.C. to get her MLIS at Kent State University, graduating in 2011. She is a member of the advisory board of the Virginia Hamilton Conference on Multicultural Literature for Youth, is co-chair of ALSC’s Intellectual Freedom Committee, and the current chair of the Scott O’Dell Award for Historical Fiction.Location: Online via Zoom
So You are a New Children’s Librarian Supervisor or you Want to be One?
12/5/2023
Recorded 12/5/23
What do you need to know? Children’s Supervisors juggle onboarding and supporting staff, scheduling staff, programming, and outreach…and a lot more. Learn the basics you need to run a successful children’s department.
Learning Objectives:
Julia Boxler is the Youth Programming Manager at Cuyahoga County Public Library. In her role, she has led programming from birth to age 18 and has been an integral lead in a number of youth initiatives at CCPL. Julia’s work includes the expansion and re-imagination of homework services, the creation of a new avenue of programming to assist youth who struggle to meet the third-grade reading guarantee, the coordination of Parent Engagement programming, including a kindergarten readiness initiative, and the ongoing creation of partnerships with local organizations to support youth with special needs and their families. Julia's ability to get the most out of her budget has provided the resources necessary to implement her various programs.
Maria Trivisonno is the Family Engagement Specialist for Cuyahoga County Public Library in suburban Cleveland, Ohio. She started paging at CCPL when she was 16 years old and served as a children’s assistant, teen librarian, and children’s department head throughout the years. Maria received a Laura Bush 21st Century “Youth Services, Librarians, and Museums—A New Vision of Learning” scholarship funded by the federal Institute for Museum and Library Services (IMLS) in Washington, D.C. to get her MLIS at Kent State University, graduating in 2011. She is a member of the advisory board of the Virginia Hamilton Conference on Multicultural Literature for Youth, is co-chair of ALSC’s Intellectual Freedom Committee, and the current chair of the Scott O’Dell Award for Historical Fiction.
Location: Online via Zoom
12/5/2023
Recorded 12/5/23What do you need to know? Children’s Supervisors juggle onboarding and supporting staff, scheduling staff, programming, and outreach…and a lot more. Learn the basics you need to run a successful children’s department.
Learning Objectives:
- Learn the steps to successfully onboard new children’s staff and support them in their roles.
- Learn tips on creating a work schedule and a programming schedule that meets the needs of their community.
- Learn how to connect with community resources such as local schools, childcare centers, and nonprofit agencies.
Julia Boxler is the Youth Programming Manager at Cuyahoga County Public Library. In her role, she has led programming from birth to age 18 and has been an integral lead in a number of youth initiatives at CCPL. Julia’s work includes the expansion and re-imagination of homework services, the creation of a new avenue of programming to assist youth who struggle to meet the third-grade reading guarantee, the coordination of Parent Engagement programming, including a kindergarten readiness initiative, and the ongoing creation of partnerships with local organizations to support youth with special needs and their families. Julia's ability to get the most out of her budget has provided the resources necessary to implement her various programs.Maria Trivisonno is the Family Engagement Specialist for Cuyahoga County Public Library in suburban Cleveland, Ohio. She started paging at CCPL when she was 16 years old and served as a children’s assistant, teen librarian, and children’s department head throughout the years. Maria received a Laura Bush 21st Century “Youth Services, Librarians, and Museums—A New Vision of Learning” scholarship funded by the federal Institute for Museum and Library Services (IMLS) in Washington, D.C. to get her MLIS at Kent State University, graduating in 2011. She is a member of the advisory board of the Virginia Hamilton Conference on Multicultural Literature for Youth, is co-chair of ALSC’s Intellectual Freedom Committee, and the current chair of the Scott O’Dell Award for Historical Fiction.Location: Online via Zoom
Library Boot Camp: Reaching the Community Through Programming and Outreach
12/14/2023
Programs and outreach can feel daunting for new and old library staff alike. Where do you start? How do you decide what to offer? This webinar will provide a basic overview on what programs and outreach services can look like, how to design and implement them, challenges your library might face, and how to evaluate their success.
Learning Objectives:
Ann MacNamara has been with Heights Libraries in Cleveland Heights, OH for nearly 10 years. As a Technology Trainer, she provides group and one-on-one technology instruction on everything from how to use the mouse to Excel formulas and 3D printing. Ann earned a Bachelor of Arts from Earlham College in German Language and Literature and International Studies and a Master of Library and Information Science from Kent State University.
Steve Sanders has been the Refugee Services Librarian at the Noble Neighborhood Branch of Heights Libraries for the past six years. He is responsible for leading the library’s programming and outreach efforts with the Bhutanese refugee community living near the Noble Library and coordinating with other refugee service organizations to provide programs and services to the community. He graduated with a Master of Library and Information Science and a Master of Education from Kent State University in 2015.
Location: Online via Zoom
12/14/2023
Programs and outreach can feel daunting for new and old library staff alike. Where do you start? How do you decide what to offer? This webinar will provide a basic overview on what programs and outreach services can look like, how to design and implement them, challenges your library might face, and how to evaluate their success.
Learning Objectives:
- Attendees will learn about the forms programs and outreach services can take.
- Attendees will learn about challenges and considerations when designing and implementing programs
- Attendees will learn how to evaluate their programs whether they go well or poorly, and how to use that data to prepare for the future.
Ann MacNamara has been with Heights Libraries in Cleveland Heights, OH for nearly 10 years. As a Technology Trainer, she provides group and one-on-one technology instruction on everything from how to use the mouse to Excel formulas and 3D printing. Ann earned a Bachelor of Arts from Earlham College in German Language and Literature and International Studies and a Master of Library and Information Science from Kent State University.Steve Sanders has been the Refugee Services Librarian at the Noble Neighborhood Branch of Heights Libraries for the past six years. He is responsible for leading the library’s programming and outreach efforts with the Bhutanese refugee community living near the Noble Library and coordinating with other refugee service organizations to provide programs and services to the community. He graduated with a Master of Library and Information Science and a Master of Education from Kent State University in 2015.Location: Online via Zoom
Library Boot Camp: Reaching the Community Through Programming and Outreach
12/14/2023
Recorded 12/13/23
Programs and outreach can feel daunting for new and old library staff alike. Where do you start? How do you decide what to offer? This webinar will provide a basic overview on what programs and outreach services can look like, how to design and implement them, challenges your library might face, and how to evaluate their success.
Learning Objectives:
Ann MacNamara has been with Heights Libraries in Cleveland Heights, OH for nearly 10 years. As a Technology Trainer, she provides group and one-on-one technology instruction on everything from how to use the mouse to Excel formulas and 3D printing. Ann earned a Bachelor of Arts from Earlham College in German Language and Literature and International Studies and a Master of Library and Information Science from Kent State University.
Steve Sanders has been the Refugee Services Librarian at the Noble Neighborhood Branch of Heights Libraries for the past six years. He is responsible for leading the library’s programming and outreach efforts with the Bhutanese refugee community living near the Noble Library and coordinating with other refugee service organizations to provide programs and services to the community. He graduated with a Master of Library and Information Science and a Master of Education from Kent State University in 2015.
Location: Online via Zoom
12/14/2023
Recorded 12/13/23Programs and outreach can feel daunting for new and old library staff alike. Where do you start? How do you decide what to offer? This webinar will provide a basic overview on what programs and outreach services can look like, how to design and implement them, challenges your library might face, and how to evaluate their success.
Learning Objectives:
- Attendees will learn about the forms programs and outreach services can take.
- Attendees will learn about challenges and considerations when designing and implementing programs
- Attendees will learn how to evaluate their programs whether they go well or poorly, and how to use that data to prepare for the future.
Ann MacNamara has been with Heights Libraries in Cleveland Heights, OH for nearly 10 years. As a Technology Trainer, she provides group and one-on-one technology instruction on everything from how to use the mouse to Excel formulas and 3D printing. Ann earned a Bachelor of Arts from Earlham College in German Language and Literature and International Studies and a Master of Library and Information Science from Kent State University.Steve Sanders has been the Refugee Services Librarian at the Noble Neighborhood Branch of Heights Libraries for the past six years. He is responsible for leading the library’s programming and outreach efforts with the Bhutanese refugee community living near the Noble Library and coordinating with other refugee service organizations to provide programs and services to the community. He graduated with a Master of Library and Information Science and a Master of Education from Kent State University in 2015.Location: Online via Zoom
Library Bootcamp: Unlocking the World of Youth Services in Public Libraries
2/21/2024
Recorded 2/21/24
Delve into the vibrant world of Youth Services in Public Libraries with Carolyn Burrier and Kathleen Mockensturm as they share over 45 years of combined experience./
Explore the multifaceted responsibilities of a youth services department, ensuring that the diverse needs of the youth demographic are met and celebrated. Kathleen and Carolyn will guide you through the essential pillars of youth library services, including programming, collection development, reference services, outreach efforts, and community engagement initiatives. These are the core elements that help build a strong and well-rounded youth services department within a public library.
Whether you're considering a career in youth services or new to the field, this presentation promises valuable insights. Join us as we unravel the layers of expertise and passion that Carrie and Kathleen bring to the table, and discover how you can make a lasting impact on the lives of the young readers and learners in your community.
Learning Objectives:
Carrie Burrier started her library career as a student shelver at the Niantic Public Library in Connecticut where she decided she wanted to be a children's librarian. She has been the Youth Services Coordinator for the Akron-Summit County Public Library since 1999. Carrie's work includes representing the library on various community committees dealing with early childhood literacy and other topics of significance to youth and their families, planning and providing training for the systems early childhood librarians, overseeing the systems summer reading program and sitting on the Administrative team. Carrie also serves as a state trainer for Literacy 101. She manages an office of four who together support the 20 locations in providing service to the Library's customers. Carrie has also honed her customer service skills early on working in food service and retail.
Kathleen Mockensturm currently serves as the Assistant Youth Services Coordinator at the Akron Summit County Public Library. Throughout the year, she is actively engaged in various roles, including providing training sessions for intermediate/teen librarians, participating in committees focusing on youth, spearheading the signature event GeekFest, overseeing book acquisitions for the Summer Reading program, representing the library at community events, and orchestrating system-wide reading programs. Her diverse career in library services includes previous roles as an Early Childhood Librarian at the Akron-Summit County Public Library, a Youth Services Librarian at the Lenawee County Public Library in Michigan, and a Clerk in the Youth Department at the Wood County District Public Library. Prior to her venture into librarianship, Kathleen spent three years as a High School Teacher in Toledo.
Location: Online via Zoom
2/21/2024
Recorded 2/21/24Delve into the vibrant world of Youth Services in Public Libraries with Carolyn Burrier and Kathleen Mockensturm as they share over 45 years of combined experience./
Explore the multifaceted responsibilities of a youth services department, ensuring that the diverse needs of the youth demographic are met and celebrated. Kathleen and Carolyn will guide you through the essential pillars of youth library services, including programming, collection development, reference services, outreach efforts, and community engagement initiatives. These are the core elements that help build a strong and well-rounded youth services department within a public library.
Whether you're considering a career in youth services or new to the field, this presentation promises valuable insights. Join us as we unravel the layers of expertise and passion that Carrie and Kathleen bring to the table, and discover how you can make a lasting impact on the lives of the young readers and learners in your community.
Learning Objectives:
- Collection – Ensuring the library has materials that meet the needs of all youth.
- Programming – The library's role in supporting youth through library programming with a focus on Every Child Ready to Read, diversity, and the 40 Developmental Assets
- Outreach/Community Engagement – Ensuring the library supports organizations that support youth.
Carrie Burrier started her library career as a student shelver at the Niantic Public Library in Connecticut where she decided she wanted to be a children's librarian. She has been the Youth Services Coordinator for the Akron-Summit County Public Library since 1999. Carrie's work includes representing the library on various community committees dealing with early childhood literacy and other topics of significance to youth and their families, planning and providing training for the systems early childhood librarians, overseeing the systems summer reading program and sitting on the Administrative team. Carrie also serves as a state trainer for Literacy 101. She manages an office of four who together support the 20 locations in providing service to the Library's customers. Carrie has also honed her customer service skills early on working in food service and retail.Kathleen Mockensturm currently serves as the Assistant Youth Services Coordinator at the Akron Summit County Public Library. Throughout the year, she is actively engaged in various roles, including providing training sessions for intermediate/teen librarians, participating in committees focusing on youth, spearheading the signature event GeekFest, overseeing book acquisitions for the Summer Reading program, representing the library at community events, and orchestrating system-wide reading programs. Her diverse career in library services includes previous roles as an Early Childhood Librarian at the Akron-Summit County Public Library, a Youth Services Librarian at the Lenawee County Public Library in Michigan, and a Clerk in the Youth Department at the Wood County District Public Library. Prior to her venture into librarianship, Kathleen spent three years as a High School Teacher in Toledo.Location: Online via Zoom
Library Bootcamp: Unlocking the World of Youth Services in Public Libraries
2/21/2024
Delve into the vibrant world of Youth Services in Public Libraries with Carolyn Burrier and Kathleen Mockensturm as they share over 45 years of combined experience.
Explore the multifaceted responsibilities of a youth services department, ensuring that the diverse needs of the youth demographic are met and celebrated. Kathleen and Carolyn will guide you through the essential pillars of youth library services, including programming, collection development, reference services, outreach efforts, and community engagement initiatives. These are the core elements that help build a strong and well-rounded youth services department within a public library.
Whether you're considering a career in youth services or new to the field, this presentation promises valuable insights. Join us as we unravel the layers of expertise and passion that Carrie and Kathleen bring to the table, and discover how you can make a lasting impact on the lives of the young readers and learners in your community.
Learning Objectives:
Carrie Burrier started her library career as a student shelver at the Niantic Public Library in Connecticut where she decided she wanted to be a children's librarian. She has been the Youth Services Coordinator for the Akron-Summit County Public Library since 1999. Carrie's work includes representing the library on various community committees dealing with early childhood literacy and other topics of significance to youth and their families, planning and providing training for the systems early childhood librarians, overseeing the systems summer reading program and sitting on the Administrative team. Carrie also serves as a state trainer for Literacy 101. She manages an office of four who together support the 20 locations in providing service to the Library's customers. Carrie has also honed her customer service skills early on working in food service and retail.
Kathleen Mockensturm currently serves as the Assistant Youth Services Coordinator at the Akron Summit County Public Library. Throughout the year, she is actively engaged in various roles, including providing training sessions for intermediate/teen librarians, participating in committees focusing on youth, spearheading the signature event GeekFest, overseeing book acquisitions for the Summer Reading program, representing the library at community events, and orchestrating system-wide reading programs. Her diverse career in library services includes previous roles as an Early Childhood Librarian at the Akron-Summit County Public Library, a Youth Services Librarian at the Lenawee County Public Library in Michigan, and a Clerk in the Youth Department at the Wood County District Public Library. Prior to her venture into librarianship, Kathleen spent three years as a High School Teacher in Toledo.
Location: Online via Zoom
2/21/2024
Delve into the vibrant world of Youth Services in Public Libraries with Carolyn Burrier and Kathleen Mockensturm as they share over 45 years of combined experience.
Explore the multifaceted responsibilities of a youth services department, ensuring that the diverse needs of the youth demographic are met and celebrated. Kathleen and Carolyn will guide you through the essential pillars of youth library services, including programming, collection development, reference services, outreach efforts, and community engagement initiatives. These are the core elements that help build a strong and well-rounded youth services department within a public library.
Whether you're considering a career in youth services or new to the field, this presentation promises valuable insights. Join us as we unravel the layers of expertise and passion that Carrie and Kathleen bring to the table, and discover how you can make a lasting impact on the lives of the young readers and learners in your community.
Learning Objectives:
- Collection – Ensuring the library has materials that meet the needs of all youth.
- Programming – The library's role in supporting youth through library programming with a focus on Every Child Ready to Read, diversity, and the 40 Developmental Assets
- Outreach/Community Engagement – Ensuring the library supports organizations that support youth.
Carrie Burrier started her library career as a student shelver at the Niantic Public Library in Connecticut where she decided she wanted to be a children's librarian. She has been the Youth Services Coordinator for the Akron-Summit County Public Library since 1999. Carrie's work includes representing the library on various community committees dealing with early childhood literacy and other topics of significance to youth and their families, planning and providing training for the systems early childhood librarians, overseeing the systems summer reading program and sitting on the Administrative team. Carrie also serves as a state trainer for Literacy 101. She manages an office of four who together support the 20 locations in providing service to the Library's customers. Carrie has also honed her customer service skills early on working in food service and retail.Kathleen Mockensturm currently serves as the Assistant Youth Services Coordinator at the Akron Summit County Public Library. Throughout the year, she is actively engaged in various roles, including providing training sessions for intermediate/teen librarians, participating in committees focusing on youth, spearheading the signature event GeekFest, overseeing book acquisitions for the Summer Reading program, representing the library at community events, and orchestrating system-wide reading programs. Her diverse career in library services includes previous roles as an Early Childhood Librarian at the Akron-Summit County Public Library, a Youth Services Librarian at the Lenawee County Public Library in Michigan, and a Clerk in the Youth Department at the Wood County District Public Library. Prior to her venture into librarianship, Kathleen spent three years as a High School Teacher in Toledo.Location: Online via Zoom
Living Well With Dementia: The Dementia Inclusive Public Library Guide
2/28/2024
The library, a community gathering and learning place that serves people at all stages of life’s journey, plays a vital role in helping individuals live well with dementia. The new free resource from the Ohio Council for Cognitive Health, The Dementia Inclusive Public Library Guide, provides a roadmap and practical tools for libraries and other community organizations to unite with fellow Ohioans in reshaping the narrative surrounding dementia to one of engaged community living.
Learning Objectives: At the conclusion of this training, participants will be able to:
Barb White, retired after 31 years of service with the Akron-Summit County Public Library (in early childhood and adult services and in public services administration), continues her commitment to Dementia Inclusive communities as a Dementia Friends Champion, founding member of Dementia Friendly Summit County (OH), and Education and Programming Committee Chair with Dementia Action Alliance. Barb has shared strategies for Dementia Inclusive library practice on a statewide and national level, and brings Dementia Friends workshops to organizations, businesses, and governmental agencies across multiple community sectors in Summit County and beyond. Most recently, Barb co-authored (with Jennifer Brush and Margaret Jarrell) The Dementia Inclusive Public Library Guide, a publication of the Ohio Council for Cognitive Health.
Location: Online via Zoom
2/28/2024
The library, a community gathering and learning place that serves people at all stages of life’s journey, plays a vital role in helping individuals live well with dementia. The new free resource from the Ohio Council for Cognitive Health, The Dementia Inclusive Public Library Guide, provides a roadmap and practical tools for libraries and other community organizations to unite with fellow Ohioans in reshaping the narrative surrounding dementia to one of engaged community living.
Learning Objectives: At the conclusion of this training, participants will be able to:
- To navigate the free and comprehensive Dementia Inclusive Public Library Guide and use its ready-to-implement resources to grow dementia inclusive practice in their libraries.
- To facilitate staff development (including Dementia Friends training) and build staff enthusiasm for dementia inclusive service.
- To identify potential allies for ongoing support and growth of their library’s Dementia Inclusive Initiative as a catalyst for a dementia inclusive community.
- To craft next steps that are a “right fit” for the staffing, budget, and environmental capacities of their libraries.
Barb White, retired after 31 years of service with the Akron-Summit County Public Library (in early childhood and adult services and in public services administration), continues her commitment to Dementia Inclusive communities as a Dementia Friends Champion, founding member of Dementia Friendly Summit County (OH), and Education and Programming Committee Chair with Dementia Action Alliance. Barb has shared strategies for Dementia Inclusive library practice on a statewide and national level, and brings Dementia Friends workshops to organizations, businesses, and governmental agencies across multiple community sectors in Summit County and beyond. Most recently, Barb co-authored (with Jennifer Brush and Margaret Jarrell) The Dementia Inclusive Public Library Guide, a publication of the Ohio Council for Cognitive Health. Location: Online via Zoom
Living Well With Dementia: The Dementia Inclusive Public Library Guide
2/28/2024
Recorded 2/28/24
The library, a community gathering and learning place that serves people at all stages of life’s journey, plays a vital role in helping individuals live well with dementia. The new free resource from the Ohio Council for Cognitive Health, The Dementia Inclusive Public Library Guide, provides a roadmap and practical tools for libraries and other community organizations to unite with fellow Ohioans in reshaping the narrative surrounding dementia to one of engaged community living.
Learning Objectives: At the conclusion of this training, participants will be able to:
Barb White, retired after 31 years of service with the Akron-Summit County Public Library (in early childhood and adult services and in public services administration), continues her commitment to Dementia Inclusive communities as a Dementia Friends Champion, founding member of Dementia Friendly Summit County (OH), and Education and Programming Committee Chair with Dementia Action Alliance. Barb has shared strategies for Dementia Inclusive library practice on a statewide and national level, and brings Dementia Friends workshops to organizations, businesses, and governmental agencies across multiple community sectors in Summit County and beyond. Most recently, Barb co-authored (with Jennifer Brush and Margaret Jarrell) The Dementia Inclusive Public Library Guide, a publication of the Ohio Council for Cognitive Health.
Location: Online via Zoom
2/28/2024
Recorded 2/28/24The library, a community gathering and learning place that serves people at all stages of life’s journey, plays a vital role in helping individuals live well with dementia. The new free resource from the Ohio Council for Cognitive Health, The Dementia Inclusive Public Library Guide, provides a roadmap and practical tools for libraries and other community organizations to unite with fellow Ohioans in reshaping the narrative surrounding dementia to one of engaged community living.
Learning Objectives: At the conclusion of this training, participants will be able to:
- To navigate the free and comprehensive Dementia Inclusive Public Library Guide and use its ready-to-implement resources to grow dementia inclusive practice in their libraries.
- To facilitate staff development (including Dementia Friends training) and build staff enthusiasm for dementia inclusive service.
- To identify potential allies for ongoing support and growth of their library’s Dementia Inclusive Initiative as a catalyst for a dementia inclusive community.
- To craft next steps that are a “right fit” for the staffing, budget, and environmental capacities of their libraries.
Barb White, retired after 31 years of service with the Akron-Summit County Public Library (in early childhood and adult services and in public services administration), continues her commitment to Dementia Inclusive communities as a Dementia Friends Champion, founding member of Dementia Friendly Summit County (OH), and Education and Programming Committee Chair with Dementia Action Alliance. Barb has shared strategies for Dementia Inclusive library practice on a statewide and national level, and brings Dementia Friends workshops to organizations, businesses, and governmental agencies across multiple community sectors in Summit County and beyond. Most recently, Barb co-authored (with Jennifer Brush and Margaret Jarrell) The Dementia Inclusive Public Library Guide, a publication of the Ohio Council for Cognitive Health. Location: Online via Zoom
Dementia Friends for Libraries Training
3/26/2024
Living well with a dementia diagnosis is possible. With the rate of diagnosis increasing dramatically in the state of Ohio and across the country, reducing stigma, addressing myth and misinformation, and supporting individual purpose and community participation is the work of all of us in libraries and beyond. Dementia Friends for Libraries participants will learn what role they can play in this effort—by understanding better what dementia is (and what it isn’t) and how flexible, responsive strategies and dementia-inclusive community partnerships can ensure the abundant life for all.
Learning Objectives: At the conclusion of this training, participants will be able:
Barb White, retired after 31 years of service with the Akron-Summit County Public Library (in early childhood and adult services and in public services administration), continues her commitment to Dementia Inclusive communities as a Dementia Friends Champion, founding member of Dementia Friendly Summit County (OH), and Education and Programming Committee Chair with Dementia Action Alliance. Barb has shared strategies for Dementia Inclusive library practice on a statewide and national level, and brings Dementia Friends workshops to organizations, businesses, and governmental agencies across multiple community sectors in Summit County and beyond. Most recently, Barb co-authored (with Jennifer Brush and Margaret Jarrell) The Dementia Inclusive Public Library Guide, a publication of the Ohio Council for Cognitive Health.
Location: Online via Zoom
3/26/2024
Living well with a dementia diagnosis is possible. With the rate of diagnosis increasing dramatically in the state of Ohio and across the country, reducing stigma, addressing myth and misinformation, and supporting individual purpose and community participation is the work of all of us in libraries and beyond. Dementia Friends for Libraries participants will learn what role they can play in this effort—by understanding better what dementia is (and what it isn’t) and how flexible, responsive strategies and dementia-inclusive community partnerships can ensure the abundant life for all.
Learning Objectives: At the conclusion of this training, participants will be able:
- To share with customers and community members the impact of dementia on brain health, memory, and cognitive processing.
- To compare the early signs of dementia with those of typical aging.
- To implement communication and environmental strategies for continuing to engage those living with a dementia diagnosis, and their care partners, in a life of purpose and participation.
- To evaluate current practice, and build community partnerships, through a dementia inclusive lens.
Barb White, retired after 31 years of service with the Akron-Summit County Public Library (in early childhood and adult services and in public services administration), continues her commitment to Dementia Inclusive communities as a Dementia Friends Champion, founding member of Dementia Friendly Summit County (OH), and Education and Programming Committee Chair with Dementia Action Alliance. Barb has shared strategies for Dementia Inclusive library practice on a statewide and national level, and brings Dementia Friends workshops to organizations, businesses, and governmental agencies across multiple community sectors in Summit County and beyond. Most recently, Barb co-authored (with Jennifer Brush and Margaret Jarrell) The Dementia Inclusive Public Library Guide, a publication of the Ohio Council for Cognitive Health. Location: Online via Zoom
Patron Point Training
4/11/2024
This hour long session will cover all of the primary features of Patron Point's software, including the email builder, segments, campaigns, and reports.
Learning Objectives:
Brenna Hill is the Training and Instructional Design Manager for Patron Point and has been with the company since 2022.
Location: Online via Zoom
4/11/2024
This hour long session will cover all of the primary features of Patron Point's software, including the email builder, segments, campaigns, and reports.
Learning Objectives:
- Create and send an email in Patron Point
- Build patron segments
- Put together a simple Patron Point campaign
Brenna Hill is the Training and Instructional Design Manager for Patron Point and has been with the company since 2022.Location: Online via Zoom
Patron Point Training
4/11/2024
Recorded 4/11/24
This hour long session will cover all of the primary features of Patron Point's software, including the email builder, segments, campaigns, and reports.
Learning Objectives:
Brenna Hill is the Training and Instructional Design Manager for Patron Point and has been with the company since 2022.
Location: Online via Zoom
4/11/2024
Recorded 4/11/24This hour long session will cover all of the primary features of Patron Point's software, including the email builder, segments, campaigns, and reports.
Learning Objectives:
- Create and send an email in Patron Point
- Build patron segments
- Put together a simple Patron Point campaign
Brenna Hill is the Training and Instructional Design Manager for Patron Point and has been with the company since 2022.Location: Online via Zoom
Using Words to Invite: Crafting Great Program Descriptions
5/1/2024
What makes a strong program description? In this session, you will learn the importance of great program titles and descriptions, and how to write them for audiences of all ages and interests. Master the art of clear, concise, and compelling program descriptions that will engage your community. We will discuss techniques to highlight your library's programs, empowering you to attract and retain participants.
Learning Objectives:
Heather Feenaughty is the PR/Marketing Manager at Westlake Porter Public Library. Heather brings over 14 years' experience in marketing and public relations. She served as a Public Affairs Broadcast Journalist in the U.S. Army for five years and spent seven years at Case Western Reserve University’s Undergraduate Admissions marketing team. Heather has been in the library world for 2 years and plans to add many more. Heather has yet to receive the prestigious Cannes Lions Award for Creative Effectiveness but is a five-time local scarecrow contest winner (should be six), won a Rosette at the Cuyahoga County Fair in the crochet division, and spear-headed WPPL’s Westlake in Bloom third place win.
Location: Online via Zoom
5/1/2024
What makes a strong program description? In this session, you will learn the importance of great program titles and descriptions, and how to write them for audiences of all ages and interests. Master the art of clear, concise, and compelling program descriptions that will engage your community. We will discuss techniques to highlight your library's programs, empowering you to attract and retain participants.
Learning Objectives:
- How to title your programs
- Write clear, engaging program descriptions
- How to write for different audiences and mediums
Heather Feenaughty is the PR/Marketing Manager at Westlake Porter Public Library. Heather brings over 14 years' experience in marketing and public relations. She served as a Public Affairs Broadcast Journalist in the U.S. Army for five years and spent seven years at Case Western Reserve University’s Undergraduate Admissions marketing team. Heather has been in the library world for 2 years and plans to add many more. Heather has yet to receive the prestigious Cannes Lions Award for Creative Effectiveness but is a five-time local scarecrow contest winner (should be six), won a Rosette at the Cuyahoga County Fair in the crochet division, and spear-headed WPPL’s Westlake in Bloom third place win.Location: Online via Zoom
Using Words to Invite: Crafting Great Program Descriptions
5/1/2024
Recorded 5/1/24
What makes a strong program description? In this session, you will learn the importance of great program titles and descriptions, and how to write them for audiences of all ages and interests. Master the art of clear, concise, and compelling program descriptions that will engage your community. We will discuss techniques to highlight your library's programs, empowering you to attract and retain participants.
Learning Objectives:
Heather Feenaughty is the PR/Marketing Manager at Westlake Porter Public Library. Heather brings over 14 years' experience in marketing and public relations. She served as a Public Affairs Broadcast Journalist in the U.S. Army for five years and spent seven years at Case Western Reserve University’s Undergraduate Admissions marketing team. Heather has been in the library world for 2 years and plans to add many more. Heather has yet to receive the prestigious Cannes Lions Award for Creative Effectiveness but is a five-time local scarecrow contest winner (should be six), won a Rosette at the Cuyahoga County Fair in the crochet division, and spear-headed WPPL’s Westlake in Bloom third place win.
Location: Online via Zoom
5/1/2024
Recorded 5/1/24What makes a strong program description? In this session, you will learn the importance of great program titles and descriptions, and how to write them for audiences of all ages and interests. Master the art of clear, concise, and compelling program descriptions that will engage your community. We will discuss techniques to highlight your library's programs, empowering you to attract and retain participants.
Learning Objectives:
- How to title your programs
- Write clear, engaging program descriptions
- How to write for different audiences and mediums
Heather Feenaughty is the PR/Marketing Manager at Westlake Porter Public Library. Heather brings over 14 years' experience in marketing and public relations. She served as a Public Affairs Broadcast Journalist in the U.S. Army for five years and spent seven years at Case Western Reserve University’s Undergraduate Admissions marketing team. Heather has been in the library world for 2 years and plans to add many more. Heather has yet to receive the prestigious Cannes Lions Award for Creative Effectiveness but is a five-time local scarecrow contest winner (should be six), won a Rosette at the Cuyahoga County Fair in the crochet division, and spear-headed WPPL’s Westlake in Bloom third place win.Location: Online via Zoom
Outreach Networking Meeting
5/7/2024
Here is an opportunity to share your challenges and successes with other staff involved in library outreach. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online
Via Zoom
5/7/2024
Here is an opportunity to share your challenges and successes with other staff involved in library outreach. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online
Via Zoom
Building Digital Communities: Tips and Tricks for Enhancing Your Social Media + Video Content
7/24/2024
All libraries are filled with stories, and we're not just talking books. In this presentation, we will look at organic ways to grow your digital communities on all the common social media platforms. We'll look at strategies that amplify your social media presence and show you free tools that you can use to create standout content. Whether social media is your main job, or something you're just trying out, this presentation gives you the tools to make your life easier.
Learning Objectives:
Connor Dunwoodie is an Emmy-winning storyteller, and the founder of Chronicle Creative, a video production and digital content studio based in Columbus, OH. Connor has spent the better part of a decade in the digital storytelling business.
Location: Online via Zoom
7/24/2024
All libraries are filled with stories, and we're not just talking books. In this presentation, we will look at organic ways to grow your digital communities on all the common social media platforms. We'll look at strategies that amplify your social media presence and show you free tools that you can use to create standout content. Whether social media is your main job, or something you're just trying out, this presentation gives you the tools to make your life easier.
Learning Objectives:
- Learn what social media channels are right for you + what types of content you should post
- Takeaway several strategies that can help you grow your channels organically
- Gain knowledge of free tools that exist that can streamline your content creation
Connor Dunwoodie is an Emmy-winning storyteller, and the founder of Chronicle Creative, a video production and digital content studio based in Columbus, OH. Connor has spent the better part of a decade in the digital storytelling business.Location: Online via Zoom
Building Digital Communities: Tips and Tricks for Enhancing Your Social Media + Video Content
7/24/2024
Recorded 7/24/24
All libraries are filled with stories, and we're not just talking books. In this presentation, we will look at organic ways to grow your digital communities on all the common social media platforms. We'll look at strategies that amplify your social media presence and show you free tools that you can use to create standout content. Whether social media is your main job, or something you're just trying out, this presentation gives you the tools to make your life easier.
Learning Objectives:
Connor Dunwoodie is an Emmy-winning storyteller, and the founder of Chronicle Creative, a video production and digital content studio based in Columbus, OH. Connor has spent the better part of a decade in the digital storytelling business.
Location: Online via Zoom
7/24/2024
Recorded 7/24/24All libraries are filled with stories, and we're not just talking books. In this presentation, we will look at organic ways to grow your digital communities on all the common social media platforms. We'll look at strategies that amplify your social media presence and show you free tools that you can use to create standout content. Whether social media is your main job, or something you're just trying out, this presentation gives you the tools to make your life easier.
Learning Objectives:
- Learn what social media channels are right for you + what types of content you should post
- Takeaway several strategies that can help you grow your channels organically
- Gain knowledge of free tools that exist that can streamline your content creation
Connor Dunwoodie is an Emmy-winning storyteller, and the founder of Chronicle Creative, a video production and digital content studio based in Columbus, OH. Connor has spent the better part of a decade in the digital storytelling business.Location: Online via Zoom
Library Friends Groups: A Guide To Growing Your Friends
10/23/2024
Library Friends Groups are the backbone of community support for libraries, contributing financially and playing a crucial role in their thriving success. In this session, delve into the essentials, explore growth strategies, and get inspired.
Learning Objectives:
Diana Silveira is a librarian and President of Novare Library Services, where she works with libraries to develop, implement, and utilize technology effectively. Previously, she was employed by the Tampa Bay Library Consortium and the Charlotte Mecklenburg Library. She has an MLIS from UNC-Greensboro and a BS in psychology from Catawba College. She is the author of the book Library Technology Planning for Today and Tomorrow.
Location: Online via Zoom
10/23/2024
Library Friends Groups are the backbone of community support for libraries, contributing financially and playing a crucial role in their thriving success. In this session, delve into the essentials, explore growth strategies, and get inspired.
Learning Objectives:
- How friend groups support their library
- How to form a Friends Group (or revitalize an existing group)
- How to grow your Friends Group
- Explore fun ideas for building community and fundraising.
Diana Silveira is a librarian and President of Novare Library Services, where she works with libraries to develop, implement, and utilize technology effectively. Previously, she was employed by the Tampa Bay Library Consortium and the Charlotte Mecklenburg Library. She has an MLIS from UNC-Greensboro and a BS in psychology from Catawba College. She is the author of the book Library Technology Planning for Today and Tomorrow.Location: Online via Zoom
Library Friends Groups: A Guide To Growing Your Friends
10/23/2024
Recorded 10/23/24
Library Friends Groups are the backbone of community support for libraries, contributing financially and playing a crucial role in their thriving success. In this session, delve into the essentials, explore growth strategies, and get inspired.
Learning Objectives:
Diana Silveira is a librarian and President of Novare Library Services, where she works with libraries to develop, implement, and utilize technology effectively. Previously, she was employed by the Tampa Bay Library Consortium and the Charlotte Mecklenburg Library. She has an MLIS from UNC-Greensboro and a BS in psychology from Catawba College. She is the author of the book Library Technology Planning for Today and Tomorrow.
Location: Online via Zoom
10/23/2024
Recorded 10/23/24Library Friends Groups are the backbone of community support for libraries, contributing financially and playing a crucial role in their thriving success. In this session, delve into the essentials, explore growth strategies, and get inspired.
Learning Objectives:
- How friend groups support their library
- How to form a Friends Group (or revitalize an existing group)
- How to grow your Friends Group
- Explore fun ideas for building community and fundraising.
Diana Silveira is a librarian and President of Novare Library Services, where she works with libraries to develop, implement, and utilize technology effectively. Previously, she was employed by the Tampa Bay Library Consortium and the Charlotte Mecklenburg Library. She has an MLIS from UNC-Greensboro and a BS in psychology from Catawba College. She is the author of the book Library Technology Planning for Today and Tomorrow.Location: Online via Zoom
RescheduledWe See You: Library Programming for Adults with Intellectual and Developmental Disabilities
10/24/2024
This presentation aims to provide library workers with practical strategies and tools for developing outreach and in-library programming for adults with intellectual and developmental disabilities (IDD). Participants will walk away with practical ideas for engaging with their community and concrete suggestions for successful and rewarding programming for adults with IDD.
Learning Objectives:
Rebecca Wolfe is the manager of the Grabill branch of the Allen County Public Library in Indiana. She worked for twenty years as manager of a large suburban branch of ACPL before moving in 2022 to the beautiful Grabill branch, which is a rural branch with its own hitching post for equine visitors. For the past decade, Rebecca has focused on programming for adults and teens with intellectual and developmental disabilities (IDD). This work led to recognition as one of Library Journal's 2024 "Mover & Shakers."
Location: Online via Zoom
10/24/2024
This presentation aims to provide library workers with practical strategies and tools for developing outreach and in-library programming for adults with intellectual and developmental disabilities (IDD). Participants will walk away with practical ideas for engaging with their community and concrete suggestions for successful and rewarding programming for adults with IDD.
Learning Objectives:
- Participants will recognize the value and rewards inherent in providing services for adults with intellectual and developmental disabilities.
- Participants will learn concrete first steps for implementing programming for adults with intellectual and developmental disabilities.
- Participants will learn details for at least three programming models to use with adults with intellectual and developmental disabilities.
Rebecca Wolfe is the manager of the Grabill branch of the Allen County Public Library in Indiana. She worked for twenty years as manager of a large suburban branch of ACPL before moving in 2022 to the beautiful Grabill branch, which is a rural branch with its own hitching post for equine visitors. For the past decade, Rebecca has focused on programming for adults and teens with intellectual and developmental disabilities (IDD). This work led to recognition as one of Library Journal's 2024 "Mover & Shakers."
Location: Online via Zoom
We See You: Library Programming for Adults with Intellectual and Developmental Disabilities
10/24/2024
Recorded 10/24/24
This presentation aims to provide library workers with practical strategies and tools for developing outreach and in-library programming for adults with intellectual and developmental disabilities (IDD). Participants will walk away with practical ideas for engaging with their community and concrete suggestions for successful and rewarding programming for adults with IDD.
Learning Objectives:
Rebecca Wolfe is the manager of the Grabill branch of the Allen County Public Library in Indiana. She worked for twenty years as manager of a large suburban branch of ACPL before moving in 2022 to the beautiful Grabill branch, which is a rural branch with its own hitching post for equine visitors. For the past decade, Rebecca has focused on programming for adults and teens with intellectual and developmental disabilities (IDD). This work led to recognition as one of Library Journal's 2024 "Mover & Shakers."
Location: Online via Zoom
10/24/2024
Recorded 10/24/24This presentation aims to provide library workers with practical strategies and tools for developing outreach and in-library programming for adults with intellectual and developmental disabilities (IDD). Participants will walk away with practical ideas for engaging with their community and concrete suggestions for successful and rewarding programming for adults with IDD.
Learning Objectives:
- Participants will recognize the value and rewards inherent in providing services for adults with intellectual and developmental disabilities.
- Participants will learn concrete first steps for implementing programming for adults with intellectual and developmental disabilities.
- Participants will learn details for at least three programming models to use with adults with intellectual and developmental disabilities.
Rebecca Wolfe is the manager of the Grabill branch of the Allen County Public Library in Indiana. She worked for twenty years as manager of a large suburban branch of ACPL before moving in 2022 to the beautiful Grabill branch, which is a rural branch with its own hitching post for equine visitors. For the past decade, Rebecca has focused on programming for adults and teens with intellectual and developmental disabilities (IDD). This work led to recognition as one of Library Journal's 2024 "Mover & Shakers."
Location: Online via Zoom
Outreach Networking Meeting
11/12/2024
Here is an opportunity to share your challenges and successes with other staff involved in library outreach. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online
Via Zoom
11/12/2024
Here is an opportunity to share your challenges and successes with other staff involved in library outreach. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online
Via Zoom
Checking Out Despair: Librarians as Gatekeepers of Hope in a Digital Age
11/19/2024
Recorded 11/19/24
Checking Out Despair: Librarians as Gatekeepers of Hope in a Digital Age
In an era marked by rising deaths of despair, librarians are positioned at a unique intersection between information and community well-being. This presentation explores how librarians across all sectors must take control of the narratives around their services—no longer seen as passive custodians of books, but as proactive warriors in the fight against isolation, addiction, and economic hopelessness. By re framing their role and engaging with communities on a deeper, more empathetic level, librarians can offer vital resources that combat despair and foster resilience.
Learning Objectives:
R. David Lankes is the Virginia & Charles Bowden Professor of Librarianship at the University of Texas at Austin’s School of Information. He is the recipient of ALA’s Reference and User Services Association 2021 Isadore Gilbert Mudge Award for distinguished contribution to reference librarianship. His book, The Atlas of New Librarianship won the 2012 ABC-CLIO/Greenwood Award for the Best Book in Library Literature. Lankes is a passionate advocate for librarians and their essential role in today’s society. Recently he has also been a contributor to
Library 2035: Imagining the Next Generation of Libraries.
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
There are currently 66 spots remaining out of 97
11/19/2024
Recorded 11/19/24
Checking Out Despair: Librarians as Gatekeepers of Hope in a Digital Age
In an era marked by rising deaths of despair, librarians are positioned at a unique intersection between information and community well-being. This presentation explores how librarians across all sectors must take control of the narratives around their services—no longer seen as passive custodians of books, but as proactive warriors in the fight against isolation, addiction, and economic hopelessness. By re framing their role and engaging with communities on a deeper, more empathetic level, librarians can offer vital resources that combat despair and foster resilience.
Learning Objectives:
- Understand the role of narratives in library advocacy
- Be aware of the deaths of despair issue in the US
- Devise next steps based on examples
R. David Lankes is the Virginia & Charles Bowden Professor of Librarianship at the University of Texas at Austin’s School of Information. He is the recipient of ALA’s Reference and User Services Association 2021 Isadore Gilbert Mudge Award for distinguished contribution to reference librarianship. His book, The Atlas of New Librarianship won the 2012 ABC-CLIO/Greenwood Award for the Best Book in Library Literature. Lankes is a passionate advocate for librarians and their essential role in today’s society. Recently he has also been a contributor to Library 2035: Imagining the Next Generation of Libraries.
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
There are currently 66 spots remaining out of 97
NEO-RLS Open House
11/19/2024
Join Us for the Newly Rebranded NEO-RLS Open House
We invite library administrators, trustees, and staff to the NEO-RLS Open House on Tuesday, November 19, 2024. Attendees will gain insights into NEO-RLS's financial progress, explore our range of services, and receive a special State Library update from Evan Struble, Associate State Librarian. The event will celebrate the contributions of those who supported NEO-RLS over the past year and honor the recipients of the 2023 Rising Star, Shooting Star, and Super Star Awards. Attendees will also have the chance to engage with members of the Board of Trustees, Board Committees, Advisory Groups, and Network Groups to learn more about participating in these exciting opportunities. We look forward to celebrating with you and sharing what's next for NEO-RLS!
What to Expect at the Open House:
Featured Presentation - Checking Out Despair: Librarians as Gatekeepers of Hope in a Digital Age
In an era marked by rising deaths of despair, librarians are positioned at a unique intersection between information and community well-being. This presentation explores how librarians across all sectors must take control of the narratives around their services—no longer seen as passive custodians of books, but as proactive warriors in the fight against isolation, addiction, and economic hopelessness. By reframing their role and engaging with communities on a deeper, more empathetic level, librarians can offer vital resources that combat despair and foster resilience.
Learning Objectives:
R. David Lankes is the Virginia & Charles Bowden Professor of Librarianship at the University of Texas at Austin’s School of Information. He is the recipient of ALA’s Reference and User Services Association 2021 Isadore Gilbert Mudge Award for distinguished contribution to reference librarianship. His book, The Atlas of New Librarianship won the 2012 ABC-CLIO/Greenwood Award for the Best Book in Library Literature. Lankes is a passionate advocate for librarians and their essential role in today’s society. Recently he has also been a contributor to
Library 2035: Imagining the Next Generation of Libraries.
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
11/19/2024
Join Us for the Newly Rebranded NEO-RLS Open House
We invite library administrators, trustees, and staff to the NEO-RLS Open House on Tuesday, November 19, 2024. Attendees will gain insights into NEO-RLS's financial progress, explore our range of services, and receive a special State Library update from Evan Struble, Associate State Librarian. The event will celebrate the contributions of those who supported NEO-RLS over the past year and honor the recipients of the 2023 Rising Star, Shooting Star, and Super Star Awards. Attendees will also have the chance to engage with members of the Board of Trustees, Board Committees, Advisory Groups, and Network Groups to learn more about participating in these exciting opportunities. We look forward to celebrating with you and sharing what's next for NEO-RLS!
What to Expect at the Open House:
- Breakfast
- Time to mingle and network with other library staff
- Interactive stations to explore ways to get involved with the Board, Advisory Committees, Network Groups, and more
- A recap of NEO-RLS achievements from the past year
- An update from Associate State Librarian, Evan Struble
- Congratulate the Star Award winners
Featured Presentation - Checking Out Despair: Librarians as Gatekeepers of Hope in a Digital Age
In an era marked by rising deaths of despair, librarians are positioned at a unique intersection between information and community well-being. This presentation explores how librarians across all sectors must take control of the narratives around their services—no longer seen as passive custodians of books, but as proactive warriors in the fight against isolation, addiction, and economic hopelessness. By reframing their role and engaging with communities on a deeper, more empathetic level, librarians can offer vital resources that combat despair and foster resilience.
Learning Objectives:
- Understand the role of narratives in library advocacy
- Be aware of the deaths of despair issue in the US
- Devise next steps based on examples
R. David Lankes is the Virginia & Charles Bowden Professor of Librarianship at the University of Texas at Austin’s School of Information. He is the recipient of ALA’s Reference and User Services Association 2021 Isadore Gilbert Mudge Award for distinguished contribution to reference librarianship. His book, The Atlas of New Librarianship won the 2012 ABC-CLIO/Greenwood Award for the Best Book in Library Literature. Lankes is a passionate advocate for librarians and their essential role in today’s society. Recently he has also been a contributor to Library 2035: Imagining the Next Generation of Libraries.
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
Building Joy-Centric Libraries: an Experiential Approach
2/20/2025
An interactive workshop for library staff seeking joyful practices to build connection and community engagement. Positive psychology is shown to improve staff and customer retention and improve morale. This workshop offers practical tools for work teams of all sizes and can be adapted for in-person or virtual environments.
Learning Objectives:
Rebecca Hass (she/her/hers) is the programming and outreach manager for Anne Arundel County Public Library (AACPL) and author of 101 Seeds for Library Joy. Prior to AACPL, she served in librarianship and management with the Enoch Pratt Free Library and Ramsey County Public Library. Rebecca received her MLIS from Dominican University in 2008 and her Life and Engagement Coaching Certificate from Anne Arundel Community College in 2022. Rebecca integrates positive psychology practices with DEIB approaches in libraries, community engagement, coaching, and consulting in her business, Joy Work, LLC: https://joyworkllc.com/.
Location: Online via Zoom
2/20/2025
An interactive workshop for library staff seeking joyful practices to build connection and community engagement. Positive psychology is shown to improve staff and customer retention and improve morale. This workshop offers practical tools for work teams of all sizes and can be adapted for in-person or virtual environments.
Learning Objectives:
- Participants will be able to identify one potential issue that can be heightened in times of challenge and transition.
- Participants will learn the positive psychology framework and tools to integrate into collaborations, meetings, and projects.
- Participants will engage in 3 joy-centric exercises and ways to integrate these into their work with communities.
Rebecca Hass (she/her/hers) is the programming and outreach manager for Anne Arundel County Public Library (AACPL) and author of 101 Seeds for Library Joy. Prior to AACPL, she served in librarianship and management with the Enoch Pratt Free Library and Ramsey County Public Library. Rebecca received her MLIS from Dominican University in 2008 and her Life and Engagement Coaching Certificate from Anne Arundel Community College in 2022. Rebecca integrates positive psychology practices with DEIB approaches in libraries, community engagement, coaching, and consulting in her business, Joy Work, LLC: https://joyworkllc.com/.Location: Online via Zoom
Building Joy-Centric Libraries: an Experiential Approach
2/20/2025
An interactive workshop for library staff seeking joyful practices to build connection and community engagement. Positive psychology is shown to improve staff and customer retention and improve morale. This workshop offers practical tools for work teams of all sizes and can be adapted for in-person or virtual environments.
Learning Objectives:
Rebecca Hass (she/her/hers) is the programming and outreach manager for Anne Arundel County Public Library (AACPL) and author of 101 Seeds for Library Joy. Prior to AACPL, she served in librarianship and management with the Enoch Pratt Free Library and Ramsey County Public Library. Rebecca received her MLIS from Dominican University in 2008 and her Life and Engagement Coaching Certificate from Anne Arundel Community College in 2022. Rebecca integrates positive psychology practices with DEIB approaches in libraries, community engagement, coaching, and consulting in her business, Joy Work, LLC: https://joyworkllc.com/.
Location: Online via Zoom
2/20/2025
An interactive workshop for library staff seeking joyful practices to build connection and community engagement. Positive psychology is shown to improve staff and customer retention and improve morale. This workshop offers practical tools for work teams of all sizes and can be adapted for in-person or virtual environments.Learning Objectives:
- Participants will be able to identify one potential issue that can be heightened in times of challenge and transition.
- Participants will learn the positive psychology framework and tools to integrate into collaborations, meetings, and projects.
- Participants will engage in 3 joy-centric exercises and ways to integrate these into their work with communities.
Rebecca Hass (she/her/hers) is the programming and outreach manager for Anne Arundel County Public Library (AACPL) and author of 101 Seeds for Library Joy. Prior to AACPL, she served in librarianship and management with the Enoch Pratt Free Library and Ramsey County Public Library. Rebecca received her MLIS from Dominican University in 2008 and her Life and Engagement Coaching Certificate from Anne Arundel Community College in 2022. Rebecca integrates positive psychology practices with DEIB approaches in libraries, community engagement, coaching, and consulting in her business, Joy Work, LLC: https://joyworkllc.com/.Location: Online via Zoom
Outreach Networking Meeting
5/28/2025
Here is an opportunity to share your challenges and successes with other staff involved in library outreach. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online
Via Zoom
5/28/2025
Here is an opportunity to share your challenges and successes with other staff involved in library outreach. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online
Via Zoom
Marketing and Outreach: Creating Engagement and Awareness
10/15/2025
Explore how library marketing and communications intersect with community engagement to build stronger connections with your audience. In this webinar, participants will identify goals for awareness, engagement, and usage while creating a comprehensive “map” of the library’s community touchpoints. Learn strategies to communicate consistently, craft compelling content, and strengthen partnerships for maximum impact. This session provides actionable steps to enhance engagement and ensure alignment with your library’s strategic priorities.
Learning Objectives:
Cordelia Anderson has a strong reputation as a thought leader and communications professional in the library industry. She is the author of Library Marketing and Communications: Strategies to Increase Relevance and Results from ALA Editions, and has received recognition such as Library Journal Marketer of the Year (2016) and John Cotton Dana awards (2016 and 2006). She has served as a jury member for the John Cotton Dana PR award; an advisory board member for UNC Charlotte’s Atkins Library; and a board member for the Library Marketing & Communications Conference. Cordelia worked in public libraries for 15 years, serving for a decade as Director of Marketing & Communications at Charlotte Mecklenburg Library.
Location: Online via Zoom
10/15/2025
Explore how library marketing and communications intersect with community engagement to build stronger connections with your audience. In this webinar, participants will identify goals for awareness, engagement, and usage while creating a comprehensive “map” of the library’s community touchpoints. Learn strategies to communicate consistently, craft compelling content, and strengthen partnerships for maximum impact. This session provides actionable steps to enhance engagement and ensure alignment with your library’s strategic priorities.
Learning Objectives:
- Identify and define outreach, marketing, and engagement goals aligned with their library’s mission.
- Map out key community touchpoints and explore techniques to build and sustain partnerships that increase visibility and usage.
- Leave with practical tools and next steps tailored to their own library context.
Cordelia Anderson has a strong reputation as a thought leader and communications professional in the library industry. She is the author of Library Marketing and Communications: Strategies to Increase Relevance and Results from ALA Editions, and has received recognition such as Library Journal Marketer of the Year (2016) and John Cotton Dana awards (2016 and 2006). She has served as a jury member for the John Cotton Dana PR award; an advisory board member for UNC Charlotte’s Atkins Library; and a board member for the Library Marketing & Communications Conference. Cordelia worked in public libraries for 15 years, serving for a decade as Director of Marketing & Communications at Charlotte Mecklenburg Library.Location: Online via Zoom
Marketing and Outreach: Creating Engagement and Awareness
10/15/2025
Recorded 10/15/25
Explore how library marketing and communications intersect with community engagement to build stronger connections with your audience. In this webinar, participants will identify goals for awareness, engagement, and usage while creating a comprehensive “map” of the library’s community touchpoints. Learn strategies to communicate consistently, craft compelling content, and strengthen partnerships for maximum impact. This session provides actionable steps to enhance engagement and ensure alignment with your library’s strategic priorities.
Learning Objectives:
Cordelia Anderson has a strong reputation as a thought leader and communications professional in the library industry. She is the author of Library Marketing and Communications: Strategies to Increase Relevance and Results from ALA Editions, and has received recognition such as Library Journal Marketer of the Year (2016) and John Cotton Dana awards (2016 and 2006). She has served as a jury member for the John Cotton Dana PR award; an advisory board member for UNC Charlotte’s Atkins Library; and a board member for the Library Marketing & Communications Conference. Cordelia worked in public libraries for 15 years, serving for a decade as Director of Marketing & Communications at Charlotte Mecklenburg Library.
Location: Online via Zoom
10/15/2025
Recorded 10/15/25Explore how library marketing and communications intersect with community engagement to build stronger connections with your audience. In this webinar, participants will identify goals for awareness, engagement, and usage while creating a comprehensive “map” of the library’s community touchpoints. Learn strategies to communicate consistently, craft compelling content, and strengthen partnerships for maximum impact. This session provides actionable steps to enhance engagement and ensure alignment with your library’s strategic priorities.
Learning Objectives:
- Identify and define outreach, marketing, and engagement goals aligned with their library’s mission.
- Map out key community touchpoints and explore techniques to build and sustain partnerships that increase visibility and usage.
- Leave with practical tools and next steps tailored to their own library context.
Cordelia Anderson has a strong reputation as a thought leader and communications professional in the library industry. She is the author of Library Marketing and Communications: Strategies to Increase Relevance and Results from ALA Editions, and has received recognition such as Library Journal Marketer of the Year (2016) and John Cotton Dana awards (2016 and 2006). She has served as a jury member for the John Cotton Dana PR award; an advisory board member for UNC Charlotte’s Atkins Library; and a board member for the Library Marketing & Communications Conference. Cordelia worked in public libraries for 15 years, serving for a decade as Director of Marketing & Communications at Charlotte Mecklenburg Library.Location: Online via Zoom
Building Strong Volunteer Programs: Library & Friends Group Perspectives
11/13/2025
Join us for a practical and engaging webinar designed for library staff and administrators seeking to enhance their recruitment, retention, and management of volunteers. This session offers a dual perspective: Debbie will discuss best practices and lessons learned from managing a successful in-library volunteer program, while Gloria will share insights on engaging volunteers through a Friends of the Library group.
Together, we’ll explore how strong volunteer engagement can enhance library services, support special events, and deepen community connections. Whether you're just starting a volunteer program or seeking to revitalize an existing one, this session will provide strategies, tools, and inspiration to build a program that works.
Learning Objectives:
Gloria Brach, Foundation Member and Friends Committee Co-Chair, Geauga County Public Library
Debbie Schrock is the Development Coordinator for the Geauga County Public Library and has been involved in libraries since she was 16. She began volunteering at the Burton Log Cabin at age 12, sparking a lifelong passion for service. Debbie earned her Bachelor’s degree in Technical and Applied Studies with a concentration in Business Management from Kent State University. She is deeply committed to volunteerism and believes in the power of community engagement to strengthen and support library services.
Location: Online via Zoom
11/13/2025
Join us for a practical and engaging webinar designed for library staff and administrators seeking to enhance their recruitment, retention, and management of volunteers. This session offers a dual perspective: Debbie will discuss best practices and lessons learned from managing a successful in-library volunteer program, while Gloria will share insights on engaging volunteers through a Friends of the Library group.
Together, we’ll explore how strong volunteer engagement can enhance library services, support special events, and deepen community connections. Whether you're just starting a volunteer program or seeking to revitalize an existing one, this session will provide strategies, tools, and inspiration to build a program that works.
Learning Objectives:
- Recognize key components of a successful library volunteer program, from onboarding to recognition.
- Compare volunteer engagement through the library system and Friends group to determine the best fit for their organization’s needs.
- Apply recruitment and retention strategies tailored to diverse volunteer motivations and schedules.
- Implement practical approaches to volunteer management, including communication, training, and task design.
- Leverage community partnerships and internal support to grow and sustain volunteer initiatives.
Gloria Brach, Foundation Member and Friends Committee Co-Chair, Geauga County Public LibraryDebbie Schrock is the Development Coordinator for the Geauga County Public Library and has been involved in libraries since she was 16. She began volunteering at the Burton Log Cabin at age 12, sparking a lifelong passion for service. Debbie earned her Bachelor’s degree in Technical and Applied Studies with a concentration in Business Management from Kent State University. She is deeply committed to volunteerism and believes in the power of community engagement to strengthen and support library services.Location: Online via Zoom
Building Strong Volunteer Programs: Library & Friends Group Perspectives
11/13/2025
Recorded 11/13/25
Join us for a practical and engaging webinar designed for library staff and administrators seeking to enhance their recruitment, retention, and management of volunteers. This session offers a dual perspective: Debbie will discuss best practices and lessons learned from managing a successful in-library volunteer program, while Gloria will share insights on engaging volunteers through a Friends of the Library group.
Together, we’ll explore how strong volunteer engagement can enhance library services, support special events, and deepen community connections. Whether you're just starting a volunteer program or seeking to revitalize an existing one, this session will provide strategies, tools, and inspiration to build a program that works.
Learning Objectives:
Gloria Brach, Foundation Member and Friends Committee Co-Chair, Geauga County Public Library
Gloria worked in public education for 40+ years as a Teacher, Guidance Counselor, Administrator, Curriculum Director and Special Education Coordinator. All of these positions afforded her the opportunity to work closely with teachers, parents and students. Reading for her profession and pleasure has always been very important to Gloria. Upon retirement, she became involved as a volunteer for the Geauga County Library. Now she gets to work with amazing volunteers who share a passion for books and literacy! Helping patrons choose a new author or explore an unknown area to read about at a book sale excites her! Gloria enjoys welcoming new volunteers to the organization and getting them involved.
Debbie Schrock is the Development Coordinator for the Geauga County Public Library and has been involved in libraries since she was 16. She began volunteering at the Burton Log Cabin at age 12, sparking a lifelong passion for service. Debbie earned her Bachelor’s degree in Technical and Applied Studies with a concentration in Business Management from Kent State University. She is deeply committed to volunteerism and believes in the power of community engagement to strengthen and support library services.
Location: Online via Zoom
11/13/2025
Recorded 11/13/25Join us for a practical and engaging webinar designed for library staff and administrators seeking to enhance their recruitment, retention, and management of volunteers. This session offers a dual perspective: Debbie will discuss best practices and lessons learned from managing a successful in-library volunteer program, while Gloria will share insights on engaging volunteers through a Friends of the Library group.
Together, we’ll explore how strong volunteer engagement can enhance library services, support special events, and deepen community connections. Whether you're just starting a volunteer program or seeking to revitalize an existing one, this session will provide strategies, tools, and inspiration to build a program that works.
Learning Objectives:
- Recognize key components of a successful library volunteer program, from onboarding to recognition.
- Compare volunteer engagement through the library system and Friends group to determine the best fit for their organization’s needs.
- Apply recruitment and retention strategies tailored to diverse volunteer motivations and schedules.
- Implement practical approaches to volunteer management, including communication, training, and task design.
- Leverage community partnerships and internal support to grow and sustain volunteer initiatives.
Gloria Brach, Foundation Member and Friends Committee Co-Chair, Geauga County Public LibraryGloria worked in public education for 40+ years as a Teacher, Guidance Counselor, Administrator, Curriculum Director and Special Education Coordinator. All of these positions afforded her the opportunity to work closely with teachers, parents and students. Reading for her profession and pleasure has always been very important to Gloria. Upon retirement, she became involved as a volunteer for the Geauga County Library. Now she gets to work with amazing volunteers who share a passion for books and literacy! Helping patrons choose a new author or explore an unknown area to read about at a book sale excites her! Gloria enjoys welcoming new volunteers to the organization and getting them involved.
Debbie Schrock is the Development Coordinator for the Geauga County Public Library and has been involved in libraries since she was 16. She began volunteering at the Burton Log Cabin at age 12, sparking a lifelong passion for service. Debbie earned her Bachelor’s degree in Technical and Applied Studies with a concentration in Business Management from Kent State University. She is deeply committed to volunteerism and believes in the power of community engagement to strengthen and support library services.Location: Online via Zoom
Outreach Active Learning Community Meeting
12/9/2025
Location: Online
Via Zoom
12/9/2025
We’re excited to unveil a fresh approach to professional connection and collaboration. Our traditional networking meetings are now Active Learning Communities—dynamic spaces designed for shared learning, real conversation, and practical support.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges. You'll also get a guided introduction to our new message boards, which will help keep the conversation going long after the meeting ends.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online
Via Zoom
The Power of Storytelling and Empathy-Centered Communication
12/10/2025
Storytelling and empathetic communication are powerful, often underestimated tools in marketing and outreach. Centering empathy for your patrons' needs and experiences in your communication strategies will enhance the efficacy of your reach and will help you better understand who you’re serving. Applying storytelling best practices alongside empathy-centered communication will ensure you’re drawing in your audience meaningfully and sustaining their engagement, and your patrons will better understand how your library can meet their needs. You’ll leave this session with clear communication strategies and tools that simultaneously support your community and your services.
Learning objectives:
Deborah Hakes leads marketing and communications for Georgia Public Library Service, which was named Library Journal's 2020 Marketer of the Year. She is a communications leader with expertise in storytelling and building brands for nonprofits, public health, and libraries. Hakes has served on the board for the Library Marketing and Communications Group since 2021, including currently as vice president.
She has a passion for amplifying the voices of those who do good and telling stories that drive people to take action and has spent her career at state, national, and globally-focused nonprofit organizations. She began her career at The Carter Center in former U.S. President Jimmy Carter’s communications office, telling stories and raising awareness of international programming. At Welcoming America, she built the communications department from the ground up for a growing, new nonprofit. Currently at Georgia Public Library Service, she works to broaden awareness of the value of public libraries to build engagement and support, and she provides counsel to libraries to build their own communications expertise.
Location: Online via Zoom
12/10/2025
Storytelling and empathetic communication are powerful, often underestimated tools in marketing and outreach. Centering empathy for your patrons' needs and experiences in your communication strategies will enhance the efficacy of your reach and will help you better understand who you’re serving. Applying storytelling best practices alongside empathy-centered communication will ensure you’re drawing in your audience meaningfully and sustaining their engagement, and your patrons will better understand how your library can meet their needs. You’ll leave this session with clear communication strategies and tools that simultaneously support your community and your services.
Learning objectives:
- Identify your unique audiences.
- Understand how to better communicate how your library can meet your audience’s needs.
- Gain confidence in interviewing and storytelling.
Deborah Hakes leads marketing and communications for Georgia Public Library Service, which was named Library Journal's 2020 Marketer of the Year. She is a communications leader with expertise in storytelling and building brands for nonprofits, public health, and libraries. Hakes has served on the board for the Library Marketing and Communications Group since 2021, including currently as vice president. She has a passion for amplifying the voices of those who do good and telling stories that drive people to take action and has spent her career at state, national, and globally-focused nonprofit organizations. She began her career at The Carter Center in former U.S. President Jimmy Carter’s communications office, telling stories and raising awareness of international programming. At Welcoming America, she built the communications department from the ground up for a growing, new nonprofit. Currently at Georgia Public Library Service, she works to broaden awareness of the value of public libraries to build engagement and support, and she provides counsel to libraries to build their own communications expertise.
Location: Online via Zoom
The Power of Storytelling and Empathy-Centered Communication
12/10/2025
Recorded 12/10/25
Storytelling and empathetic communication are powerful, often underestimated tools in marketing and outreach. Centering empathy for your patrons' needs and experiences in your communication strategies will enhance the efficacy of your reach and will help you better understand who you’re serving. Applying storytelling best practices alongside empathy-centered communication will ensure you’re drawing in your audience meaningfully and sustaining their engagement, and your patrons will better understand how your library can meet their needs. You’ll leave this session with clear communication strategies and tools that simultaneously support your community and your services.
Learning objectives:
Deborah Hakes leads marketing and communications for Georgia Public Library Service, which was named Library Journal's 2020 Marketer of the Year. She is a communications leader with expertise in storytelling and building brands for nonprofits, public health, and libraries. Hakes has served on the board for the Library Marketing and Communications Group since 2021, including currently as vice president.
She has a passion for amplifying the voices of those who do good and telling stories that drive people to take action and has spent her career at state, national, and globally-focused nonprofit organizations. She began her career at The Carter Center in former U.S. President Jimmy Carter’s communications office, telling stories and raising awareness of international programming. At Welcoming America, she built the communications department from the ground up for a growing, new nonprofit. Currently at Georgia Public Library Service, she works to broaden awareness of the value of public libraries to build engagement and support, and she provides counsel to libraries to build their own communications expertise.
Location: Online via Zoom
12/10/2025
Recorded 12/10/25Storytelling and empathetic communication are powerful, often underestimated tools in marketing and outreach. Centering empathy for your patrons' needs and experiences in your communication strategies will enhance the efficacy of your reach and will help you better understand who you’re serving. Applying storytelling best practices alongside empathy-centered communication will ensure you’re drawing in your audience meaningfully and sustaining their engagement, and your patrons will better understand how your library can meet their needs. You’ll leave this session with clear communication strategies and tools that simultaneously support your community and your services.
Learning objectives:
- Identify your unique audiences.
- Understand how to better communicate how your library can meet your audience’s needs.
- Gain confidence in interviewing and storytelling.
Deborah Hakes leads marketing and communications for Georgia Public Library Service, which was named Library Journal's 2020 Marketer of the Year. She is a communications leader with expertise in storytelling and building brands for nonprofits, public health, and libraries. Hakes has served on the board for the Library Marketing and Communications Group since 2021, including currently as vice president. She has a passion for amplifying the voices of those who do good and telling stories that drive people to take action and has spent her career at state, national, and globally-focused nonprofit organizations. She began her career at The Carter Center in former U.S. President Jimmy Carter’s communications office, telling stories and raising awareness of international programming. At Welcoming America, she built the communications department from the ground up for a growing, new nonprofit. Currently at Georgia Public Library Service, she works to broaden awareness of the value of public libraries to build engagement and support, and she provides counsel to libraries to build their own communications expertise.
Location: Online via Zoom
On the Road to Reading: Early Literacy Outreach at Cleveland Public Library
2/5/2026
Presenters:
Maggie Lawrence, MLIS, has a background in academic and children's librarianship, and joined Cleveland Public Library in 2023 where she currently serves as the Outreach & Programming Services Associate for Early Literacy. She is passionate about children's literature and the transformative possibilities that libraries can bring.
Isabelle Rew, MLIS, is the Community Outreach Manager for the Cleveland Public Library. She has worked in public libraries in northeast Ohio since 2017 in roles ranging from Public Services to Community Outreach and Engagement. Isabelle is passionate about bringing library programs and services directly to our neighbors through joyful literacy experiences in non-traditional spaces—one story and one stop at a time.
Location: Online via Zoom
2/5/2026
Cleveland Public Library is On the Road....to Reading! In 2024, Cleveland Public Library rebooted and expanded its early literacy outreach initiative, On the Road to Reading. This innovative outreach program transports Library resources and services beyond our buildings and into the community by meeting young children and families where they are—at childcare centers, clinical settings, community centers, schools, parks, and beyond. Using our early literacy outreach van and dedicated outreach team, the program creates opportunities for children and families to play, learn, and grow together by sharing access to free, culturally relevant books, Library resources, cozy reading spaces, and early literacy programming in community spaces. This program has opened new outreach opportunities for the Library, and our team would love to share our experience launching, delivering, evaluating, and adapting this program with others who are passionate about Library Youth and Outreach services.
Regardless of whether a library can procure an outreach vehicle and secure dedicated outreach staff, we have a wealth of experiences to share that can be useful for library staff across Northeast Ohio. From building relationships with strategic community partners to tips on engaging childcare center staff, we are excited to share what we’ve learned in a dynamic session that will be relevant to anyone interested in expanding their Library’s early literacy outreach efforts. Participants in this session will be energized and inspired to bring new ideas back to their home libraries. The session will also include opportunities for brainstorming and ideas-sharing relating to outreach services to children and families.
Learning Objectives:
- Identify key strategies for launching and sustaining early literacy outreach services, including building partnerships, selecting service locations, and adapting services to meet community needs, with or without a dedicated outreach vehicle or staff.
- Describe effective methods for engaging young children, families, and childcare providers in community-based early literacy programming, using culturally relevant materials, play-based learning, and flexible service models.
- Develop at least one actionable idea for expanding or enhancing early literacy outreach services at their own libraries.
Presenters:
Maggie Lawrence, MLIS, has a background in academic and children's librarianship, and joined Cleveland Public Library in 2023 where she currently serves as the Outreach & Programming Services Associate for Early Literacy. She is passionate about children's literature and the transformative possibilities that libraries can bring.Isabelle Rew, MLIS, is the Community Outreach Manager for the Cleveland Public Library. She has worked in public libraries in northeast Ohio since 2017 in roles ranging from Public Services to Community Outreach and Engagement. Isabelle is passionate about bringing library programs and services directly to our neighbors through joyful literacy experiences in non-traditional spaces—one story and one stop at a time.Location: Online via Zoom
On the Road to Reading: Early Literacy Outreach at Cleveland Public Library
2/5/2026
Presenters:
Maggie Lawrence, MLIS, has a background in academic and children's librarianship, and joined Cleveland Public Library in 2023 where she currently serves as the Outreach & Programming Services Associate for Early Literacy. She is passionate about children's literature and the transformative possibilities that libraries can bring.
Isabelle Rew, MLIS, is the Community Outreach Manager for the Cleveland Public Library. She has worked in public libraries in northeast Ohio since 2017 in roles ranging from Public Services to Community Outreach and Engagement. Isabelle is passionate about bringing library programs and services directly to our neighbors through joyful literacy experiences in non-traditional spaces—one story and one stop at a time.
Location: Online via Zoom
2/5/2026
Recorded: 2/5/26
Cleveland Public Library is On the Road....to Reading! In 2024, Cleveland Public Library rebooted and expanded its early literacy outreach initiative, On the Road to Reading. This innovative outreach program transports Library resources and services beyond our buildings and into the community by meeting young children and families where they are—at childcare centers, clinical settings, community centers, schools, parks, and beyond. Using our early literacy outreach van and dedicated outreach team, the program creates opportunities for children and families to play, learn, and grow together by sharing access to free, culturally relevant books, Library resources, cozy reading spaces, and early literacy programming in community spaces. This program has opened new outreach opportunities for the Library, and our team would love to share our experience launching, delivering, evaluating, and adapting this program with others who are passionate about Library Youth and Outreach services.
Regardless of whether a library can procure an outreach vehicle and secure dedicated outreach staff, we have a wealth of experiences to share that can be useful for library staff across Northeast Ohio. From building relationships with strategic community partners to tips on engaging childcare center staff, we are excited to share what we’ve learned in a dynamic session that will be relevant to anyone interested in expanding their Library’s early literacy outreach efforts. Participants in this session will be energized and inspired to bring new ideas back to their home libraries. The session will also include opportunities for brainstorming and ideas-sharing relating to outreach services to children and families.
Learning Objectives:
- Identify key strategies for launching and sustaining early literacy outreach services, including building partnerships, selecting service locations, and adapting services to meet community needs, with or without a dedicated outreach vehicle or staff.
- Describe effective methods for engaging young children, families, and childcare providers in community-based early literacy programming, using culturally relevant materials, play-based learning, and flexible service models.
- Develop at least one actionable idea for expanding or enhancing early literacy outreach services at their own libraries.
Presenters:
Maggie Lawrence, MLIS, has a background in academic and children's librarianship, and joined Cleveland Public Library in 2023 where she currently serves as the Outreach & Programming Services Associate for Early Literacy. She is passionate about children's literature and the transformative possibilities that libraries can bring.Isabelle Rew, MLIS, is the Community Outreach Manager for the Cleveland Public Library. She has worked in public libraries in northeast Ohio since 2017 in roles ranging from Public Services to Community Outreach and Engagement. Isabelle is passionate about bringing library programs and services directly to our neighbors through joyful literacy experiences in non-traditional spaces—one story and one stop at a time.Location: Online via Zoom
Creating More Joy & Resilience in the Library
3/4/2026
Considerable research shows that those with more joy, laughter, and well-being in their life are more resilient, productive, and effective at work, and they live more fulfilling lives. This session is designed to increase fun, creativity, and joy. It also distinguishes between long-term well-being and toxic positivity. Through stories, activities, and experimentation, participants will learn the research and strategies to increase happiness and well-being within themselves, within the library culture, and with others. You'll walk away with practical ideas to well-being in the workplace and in your own life.
Learning Objectives:
• an increased knowledge of the research on positive psychology
• experiences with techniques proven to increase joy
• a plan to use the techniques increase joy & well-being in themselves
• Ideas for spreading these techniques in the library and the community
Presenter:
Sharon Morris has worked in library development for over 20 years and conducts workshops, courses, and leadership institutes throughout the country. Her interests are leadership, research, management, supervision, communications, wellness & libraries, play, values, improv comedy, and insight. Sharon takes an asset-based approach to learning and invites all to engage. She has earned an MLIS and PhD in Managerial Leadership in Libraries. Her workshops and webinars are designed based on adult learning theory and include experiential learning, content informed by research, "fun" aspects, and time for reflection and planning to apply concepts in the workplace.
Location: Online via Zoom
3/4/2026
Considerable research shows that those with more joy, laughter, and well-being in their life are more resilient, productive, and effective at work, and they live more fulfilling lives. This session is designed to increase fun, creativity, and joy. It also distinguishes between long-term well-being and toxic positivity. Through stories, activities, and experimentation, participants will learn the research and strategies to increase happiness and well-being within themselves, within the library culture, and with others. You'll walk away with practical ideas to well-being in the workplace and in your own life.
Learning Objectives:
• an increased knowledge of the research on positive psychology
• experiences with techniques proven to increase joy
• a plan to use the techniques increase joy & well-being in themselves
• Ideas for spreading these techniques in the library and the community
Presenter:
Sharon Morris has worked in library development for over 20 years and conducts workshops, courses, and leadership institutes throughout the country. Her interests are leadership, research, management, supervision, communications, wellness & libraries, play, values, improv comedy, and insight. Sharon takes an asset-based approach to learning and invites all to engage. She has earned an MLIS and PhD in Managerial Leadership in Libraries. Her workshops and webinars are designed based on adult learning theory and include experiential learning, content informed by research, "fun" aspects, and time for reflection and planning to apply concepts in the workplace.Location: Online via Zoom
Outreach Active Learning Community Meeting
4/30/2026
Location: Online
Via Zoom
4/30/2026
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online
Via Zoom