Northeast Ohio Regional Library System
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Critical Conversations: Building Empathy to Build Community
4/2/2020
This year's Critical Conversations: Building Empathy to Build Community will impact you and increase your understanding of why empathy is so important in building community. Empathy is a foundational concept in diversity, equity and inclusion awareness and can lead to more effective community connections. As such, it is critical to all aspects of service from collection development to programming to marketing to customer service.
We will start the day with Holly Bognar, introducing us to the main concepts of emotional intelligence – self-awareness, self-management, social awareness (empathy) and relationship awareness. Tamara King, Community Relations Director, Richland Library, Columbia, SC and a 2019 Library Journal Mover & Shaker, will follow and will highlight Richland’s “My Life Experience” mobile empathy lab, the first of its kind in U.S. public libraries.
Breakout sessions will feature Carol Jackson, Branch Manager/Adult Programming Coordinator, Ramsey County Library (MN) and a 2019 Library Journal Mover & Shaker, talking about their collaborative community series, “Ask,” a bi-monthly discussion giving voice to the community’s underrepresented residents. Helena Richardson from Ashtabula County District Library will walk us through their successful Human Library events. Carrie Girton from Miami University will talk about empathetic marketing to reach students and ease library anxiety and Toby Greenwalt from Carnegie Library of Pittsburgh will speak about digital empathy. Tamara King will also conduct a breakout around her library’s experiences in developing the series, “Courageous Conversations,” and their use of VR technology in empathy exercises. An additional breakout session will focus on utilizing the Great Stories Club, “Empathy: The Cost of Switching Sides,” information to talk about empathy with youth. The day will end with an interactive wrap-up exercise led by Tamara King
Introduction to Emotional Intelligence
Research conducted across private, public, and nonprofit organizations has consistently shown that emotional intelligence (EI) is a strong predictor of success within work teams and when interacting with patrons and stakeholders. Emotional intelligence is defined as the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions effectively in ourselves and others. In this interactive workshop, participants will gain an introductory understanding of link between neurophysiology and emotional intelligence along with the EI Model and Competency Framework.
Learning Objectives:
Presenter: Holly Bognar, Ph.D.
Holly has been training, consulting, and coaching leadership, team building, organizational development, and strategic planning with businesses, not-for-profit organizations, and public agencies for over ten years. She has designed, facilitated, and written training curriculum for professional development seminars, board and staff retreats, and skill-building workshops on topics such as leadership, emotional intelligence, high performance teams, personality and temperament, communication skills, and strategic planning, to name a few.
In addition to her academic background, Dr. Bognar holds certifications in Emotional Intelligence from the Hay Group and Korn Ferry, Crucial Conversations, Crucial Confrontations, and Influencer from VitalSmarts, MBTI, DiSC, Leadership and Team Architect from Lominger, and is a Registered Yoga Teacher.
More details coming soon.
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg , OH 44087
There are currently 51 spots remaining out of 100
Ewwww! Is that a bed bug?
1/1/2016
Ewwww! Is that a bed bug? How can your staff tell? Do they know what to do if it is? All libraries are struggling with this icky phenomenon and there are answers out there! Come and hear how to assure both your community and your staff that your library has this buggy issue under control.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
There are currently 355 spots remaining out of 500
2021 Breath by Breath: Dealing with Anxiety through Yoga- 30 minutes
1/25/2021 - 1/29/2021
Approximately 40 million Americans deal with anxiety disorders. Anxiety is a common mental health concern that we are seeing more often. Our brain function remains the same but our lifestyles keep taking on more and more stress, just like what is happening during the current COVID-19 crisis. Yoga helps to reduce anxiety by stimulating the parasympathetic nervous system or the “rest and digest” system.
Creating & Maintaining Good Habits
1/25/2021 - 1/29/2021
Tamsin Astor, PhD is the founder and Chief Habit Scientist of Yoga Brained Coaching. She is known for giving her clients the tools to shift their mindset, organize their vision, and improve their habits to create an efficient, productive business. We make 35,000 decisions every day, which leads to decision fatigue. Dr. Astor helps her clients reduce the amount of overwhelming decision-making they do by harnessing their goal-achieving machine – AKA – their brains. This also increases their time and energy for fun!
Tamsin Astor holds a PhD in neuroscience and psychology and a post-doctorate in education. She also has certifications in yoga (RYT500, Yoga Ed.), mindset & Ayurveda (Living Ayurveda, Yoga Health Coach). She is an executive coach and author of the book Force of Habit: Unleash Your Power by Developing Great Habits.
How to Become a Positive Thinker
1/25/2021 - 1/29/2021
This online workshop is for people who prefer to look on the upside instead of the downside and who recognize that we can all use some support in doing so from time to time. Join Cheryl as she talks about our natural instincts to be problem solvers and how we can re-frame stressful situations. By stressing the value of play and fun (which we’ll be having in this session), you’ll get some new solutions for dealing with negativity and learn how to move forward to a positive new future.
Presenter:
Cheryl Gould is a learning facilitator and training consultant who believes in the transformative role libraries can play in their communities. Cheryl’s professional role is to help libraries with the culture shift required to move from an institution that provides access to resources to one that promotes conversation, learning and engagement at all levels. Cheryl’s ability to connect people and ideas, to facilitate conversation and to enhance learning has been demonstrated through 17 years of working with libraries in thousands of hours of consulting,mentoring and training. Her passion for learning, crossed with current developments in neuroscience and her involvement with Applied Improvisation to create library cultures of “Yes, And…” define her work.
How to Improve Your Workplace When You are Not the Boss
1/25/2021 - 1/29/2021
It’s not enough to criticize and complain if you want to make your workplace better, particularly when you don’t have power or authority. Also, being right about the technical details of the problem and possible solutions is usually not enough either. You can improve your situation by building better workplace relationships, learning to navigate the political maze of your workplace, and ensuring your own behavior is beyond reproach.
Learning Objectives:
Presenter:
Pat Wagner is a trainer and consultant with 40 years of experience working for libraries, universities, local government, non-profits, and small businesses. She supports the success of libraries with programs on personnel, supervision, management, leadership, marketing, strategic planning, project management, and communication. Pat has worked with libraries and library organizations throughout the United States, from the smallest rural storefronts to the largest academic and urban library institutions. Pat also is a frequent speaker at state and national conferences. She is known for her good-humored and practical presentations.
How to Move on Emotionally After a Big Workplace Loss
1/25/2021 - 1/29/2021
When bad things happen, most people need time to mourn and make sense of the experience. Budget cuts, furloughs and layoffs, the loss of familiar routines and connections with people, working remotely, the worries that accompany the pandemic, and the impact on-coworkers and library customers. Workplace grief can be debilitating. Discover new and practical ways to cope and learn how to focus on tomorrow.
Learning Objectives:
Presenter:
Pat Wagner is a trainer and consultant with 40 years of experience working for libraries, universities, local government, non-profits, and small businesses. She supports the success of libraries with programs on personnel, supervision, management, leadership, marketing, strategic planning, project management, and communication. Pat has worked with libraries and library organizations throughout the United States, from the smallest rural storefronts to the largest academic and urban library institutions. Pat also is a frequent speaker at state and national conferences. She is known for her good-humored and practical presentations.
Patience! Patience!
1/25/2021 - 1/29/2021
Considering it takes just 2.45 seconds to load a typical web page and just a few more than that to send a text, it’s not surprising that anything in the range of 10 seconds has us huffing and puffing about why it’s taking so long. Google has even found that a web page on a mobile device takes a “jarring” 7 seconds to load – gasp!
Add to that the many other things that might be testing your patience (running late, boredom, doing too many things, health issues, relationship irritants, and any number of life’s other stressors – such as a pandemic!), and it shouldn’t really surprise you that it’s a rare person who moves through each day in a warm, fuzzy blanket of patience.
Constant impatience, though, can cause other issues for you. Allowing your impatience to reign supreme, you can damage relationships, make poor decisions, say things you regret, DO things you regret, contribute to your own health problems, and the list goes on. I think you’ll agree that those are all pretty good reasons to develop our patience!
Learning Objectives:
Presenter:
Linda Bruno has been developing and conducting training workshops for libraries and other organizations for more than fifteen years. She offers workshops on topics ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between! Linda received her MBA from the University of Florida and has years of experience in hands-on management positions. She develops her workshops based on solid research and – more importantly – real-life application.
We Need to Talk: A Step by Step Guide to Difficult Conversations
1/25/2021 - 1/29/2021
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
What's Truth Got to Do with It? Information's value in an unstable environment
4/26/2022
There are so many ways to get information these days. Tweets, texts, news feeds, search engines, and social media bring it to us with a touch at all hours. When any newsclip or meme you want can be retweeted, pushed, or streamed with little effort and (sometimes) even less thought, how can library users determine the credibility and authority of what they’ve discovered? With information in different formats on disparate platforms, how can librarians help their community members make sophisticated decisions instead of uninformed leaps? How has the value of information changed for library users, who’ve become skeptical of experts and challenged the value of public discourse?
Learning Objectives:
Presenters:
Megan Mamolen is a Librarian and Assistant Professor at Lakeland Community College. During her time at Lakeland, Megan has provided information literacy education and reference services, and has served as e-resources manager. Megan is interested in creating unique library programming that highlights the Association of College and Research Libraries’ information literacy framework as well as mental health resources that are available in the library and throughout the college.
Thomas Hyland is the Library Program Chair and a Professor at Lakeland Community College. Thomas focuses on information literacy instruction, specializing in active learning in the classroom and the assessment of student learning outcomes.
Location: Online via Zoom
What’s truth got to do with it? Information’s value in an unstable environment
4/26/2022
There are so many ways to get information these days. Tweets, texts, news feeds, search engines, and social media bring it to us with a touch at all hours. When any newsclip or meme you want can be retweeted, pushed, or streamed with little effort and (sometimes) even less thought, how can library users determine the credibility and authority of what they’ve discovered? With information in different formats on disparate platforms, how can librarians help their community members make sophisticated decisions instead of uninformed leaps? How has the value of information changed for library users, who’ve become skeptical of experts and challenged the value of public discourse?
Learning Objectives:
Presenters:
Megan Mamolen is a Librarian and Assistant Professor at Lakeland Community College. During her time at Lakeland, Megan has provided information literacy education and reference services, and has served as e-resources manager. Megan is interested in creating unique library programming that highlights the Association of College and Research Libraries’ information literacy framework as well as mental health resources that are available in the library and throughout the college.
Thomas Hyland is the Library Program Chair and a Professor at Lakeland Community College. Thomas focuses on information literacy instruction, specializing in active learning in the classroom and the assessment of student learning outcomes.
Location: Online via Zoom
Enhancing Collaboration with Microsoft Teams
6/2/2022
Microsoft Teams gained considerable traction during the pandemic and has been increasingly popular as a “full service” business communications platform. Teams offers video conferencing, file storage, and application integrations. It can be a very useful and effective tool for both remote and in-person collaboration when utilized effectively.
Learning objectives:
Ragan Snead is a Continuing Education Coordinator at the Northeast Ohio Regional Library System and has over 10 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has also helped library staff and patrons navigate new and evolving technology. She received her MLIS from Kent State University and her MBA from Lake Erie College.
Location: Online via Zoom
Enhancing Collaboration with Microsoft Teams
6/2/2022
Recorded 6/2/2022
Microsoft Teams gained considerable traction during the pandemic and has been increasingly popular as a “full service” business communications platform. Teams offers video conferencing, file storage, and application integrations. It can be a very useful and effective tool for both remote and in-person collaboration when utilized effectively.
Learning objectives:
Ragan Snead is a Continuing Education Coordinator at the Northeast Ohio Regional Library System and has over 10 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has also helped library staff and patrons navigate new and evolving technology. She received her MLIS from Kent State University and her MBA from Lake Erie College.
Location: Online via Zoom
Google Products: An Overview
6/14/2022
Countless people have Gmail accounts but many of the other applications in the Google suite go unused. Although applications like Google Drive and Google Docs have a reputation for being less intuitive than other popular platforms, they can still be useful and it’s all free!
Learning Objectives:
Ragan Snead is a Continuing Education Coordinator at the Northeast Ohio Regional Library System and has over 10 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has also helped library staff and patrons navigate new and evolving technology. She received her MLIS from Kent State University and her MBA from Lake Erie College.
Location: Online via Zoom
Google Products: An Overview
6/14/2022
Recorded 6/14/2022
Countless people have Gmail accounts but many of the other applications in the Google suite go unused. Although applications like Google Drive and Google Docs have a reputation for being less intuitive than other popular platforms, they can still be useful and it’s all free!
Learning Objectives:
Ragan Snead is a Continuing Education Coordinator at the Northeast Ohio Regional Library System and has over 10 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has also helped library staff and patrons navigate new and evolving technology. She received her MLIS from Kent State University and her MBA from Lake Erie College.
Location: Online via Zoom
Critical Conversations: Building Empathy to Build Community4/2/2020
This year's Critical Conversations: Building Empathy to Build Community will impact you and increase your understanding of why empathy is so important in building community. Empathy is a foundational concept in diversity, equity and inclusion awareness and can lead to more effective community connections. As such, it is critical to all aspects of service from collection development to programming to marketing to customer service.
We will start the day with Holly Bognar, introducing us to the main concepts of emotional intelligence – self-awareness, self-management, social awareness (empathy) and relationship awareness. Tamara King, Community Relations Director, Richland Library, Columbia, SC and a 2019 Library Journal Mover & Shaker, will follow and will highlight Richland’s “My Life Experience” mobile empathy lab, the first of its kind in U.S. public libraries.
Breakout sessions will feature Carol Jackson, Branch Manager/Adult Programming Coordinator, Ramsey County Library (MN) and a 2019 Library Journal Mover & Shaker, talking about their collaborative community series, “Ask,” a bi-monthly discussion giving voice to the community’s underrepresented residents. Helena Richardson from Ashtabula County District Library will walk us through their successful Human Library events. Carrie Girton from Miami University will talk about empathetic marketing to reach students and ease library anxiety and Toby Greenwalt from Carnegie Library of Pittsburgh will speak about digital empathy. Tamara King will also conduct a breakout around her library’s experiences in developing the series, “Courageous Conversations,” and their use of VR technology in empathy exercises. An additional breakout session will focus on utilizing the Great Stories Club, “Empathy: The Cost of Switching Sides,” information to talk about empathy with youth. The day will end with an interactive wrap-up exercise led by Tamara King
Introduction to Emotional Intelligence
Research conducted across private, public, and nonprofit organizations has consistently shown that emotional intelligence (EI) is a strong predictor of success within work teams and when interacting with patrons and stakeholders. Emotional intelligence is defined as the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions effectively in ourselves and others. In this interactive workshop, participants will gain an introductory understanding of link between neurophysiology and emotional intelligence along with the EI Model and Competency Framework.
Learning Objectives:
- You will identify the link between brain chemistry and their emotional responses
- You will complete an emotional intelligence self-assessment
- You will learn the emotional intelligence model and competency framework
Presenter: Holly Bognar, Ph.D. Holly has been training, consulting, and coaching leadership, team building, organizational development, and strategic planning with businesses, not-for-profit organizations, and public agencies for over ten years. She has designed, facilitated, and written training curriculum for professional development seminars, board and staff retreats, and skill-building workshops on topics such as leadership, emotional intelligence, high performance teams, personality and temperament, communication skills, and strategic planning, to name a few.
In addition to her academic background, Dr. Bognar holds certifications in Emotional Intelligence from the Hay Group and Korn Ferry, Crucial Conversations, Crucial Confrontations, and Influencer from VitalSmarts, MBTI, DiSC, Leadership and Team Architect from Lominger, and is a Registered Yoga Teacher.
More details coming soon.
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg , OH 44087
There are currently 51 spots remaining out of 100
1/1/2016
Ewwww! Is that a bed bug? How can your staff tell? Do they know what to do if it is? All libraries are struggling with this icky phenomenon and there are answers out there! Come and hear how to assure both your community and your staff that your library has this buggy issue under control.When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
There are currently 355 spots remaining out of 500
Don't Do This! Interview Mistakes to Avoid
1/1/2016 - 11/30/1999
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Via Adobe Connect
1/1/2016 - 11/30/1999
- Learn how important it is to hire carefully.
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Understand that any search should begin with a profile of a the new employee.
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Consider building a multi-faceted approach to interviewing, from initial communication to actual questioning to showcasing your library.
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Question creatively, with all questions designed to tell something
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Via Adobe Connect
Electronic Records Management
1/1/2016
Everyone creates records in the course of doing their jobs, and in today’s increasingly digital office environment those records are likely to be in electronic formats. Managing electronic records can be challenging—there may be multiple copies in various locations, a lack of appropriate storage, or records may be in difficult formats such as email. Susan Hernandez, Digital Archivist and Systems Librarian at the Cleveland Museum of Art, will provide an overview of electronic records management, discuss strategies for organizing and managing electronic records, and offer ideas for collaborating with information technology professionals.
Presenter: Susan Hernandez
Susan Hernandez is the Digital Archivist and Systems Librarian at the Cleveland Museum of Art where her duties include training museum staff in electronic records management, creating and updating records schedules, overseeing library and archives databases, systems, web presence, and digitization program, accessioning and processing electronic records, and serving on the development team for the museum’s institutional repository. Susan received her MA in History, Archives, and Museum Studies from Duquesne University and earned her Digital Archives Specialist Certificate from the Society of American Archivists in 2013.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
1/1/2016
Everyone creates records in the course of doing their jobs, and in today’s increasingly digital office environment those records are likely to be in electronic formats. Managing electronic records can be challenging—there may be multiple copies in various locations, a lack of appropriate storage, or records may be in difficult formats such as email. Susan Hernandez, Digital Archivist and Systems Librarian at the Cleveland Museum of Art, will provide an overview of electronic records management, discuss strategies for organizing and managing electronic records, and offer ideas for collaborating with information technology professionals. Presenter: Susan Hernandez
Susan Hernandez is the Digital Archivist and Systems Librarian at the Cleveland Museum of Art where her duties include training museum staff in electronic records management, creating and updating records schedules, overseeing library and archives databases, systems, web presence, and digitization program, accessioning and processing electronic records, and serving on the development team for the museum’s institutional repository. Susan received her MA in History, Archives, and Museum Studies from Duquesne University and earned her Digital Archives Specialist Certificate from the Society of American Archivists in 2013.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
Essentials of Copyright and Fair Use
1/1/2016
How does copyright apply to libraries and our patrons? Attend this crash course to learn the essentials of copyright law and how to keep your libraries safe from infringement and potential lawsuits. You will also learn how to take advantage of fair-use exceptions in the law by analyzing a range of copyright scenarios.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
There are currently 50 spots remaining out of 100
1/1/2016
How does copyright apply to libraries and our patrons? Attend this crash course to learn the essentials of copyright law and how to keep your libraries safe from infringement and potential lawsuits. You will also learn how to take advantage of fair-use exceptions in the law by analyzing a range of copyright scenarios.When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
There are currently 50 spots remaining out of 100
Handling Angry Customers with Tact and Skill
1/1/2016
The Handling Angry Customers with Tact and Skill webinar explores our dealings with other people by defining the source of their anger and difficult behavior, (hint: it's not usually the person, it's their behavior) and gives you a step by step approach to help you effectively diffuse and resolve these situations.
Presenter: Andrew Sanderbeck
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
1/1/2016
The Handling Angry Customers with Tact and Skill webinar explores our dealings with other people by defining the source of their anger and difficult behavior, (hint: it's not usually the person, it's their behavior) and gives you a step by step approach to help you effectively diffuse and resolve these situations.Presenter: Andrew Sanderbeck
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Intellectual Freedom . . . The Good, The Bad, and the Ugly
1/1/2016
This short interactive session will provide an overview of intellectual freedom, the many issues it presents for library staff, and how you can prepare for materials challenges. Bring your questions and IF stories to share.
Learning Objectives:
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
1/1/2016
This short interactive session will provide an overview of intellectual freedom, the many issues it presents for library staff, and how you can prepare for materials challenges. Bring your questions and IF stories to share.Learning Objectives:
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Why is "equal access" a cornerstone of public library service?
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How can you reconcile conflicts between library policies and procedures and personal beliefs?
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What training should all library employees have in the area of intellectual freedom?
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Introduction to Content Marketing
1/1/2016
Content marketing may be a new term for librarians, but it is a growing and effective trend in the business world. In this workshop, Laura Solomon will introduce you to content marketing by teaching you how to create a content strategy and how to implement it. This workshop will explain this growing trend, as well as give you and your staff the tools they need to get started on creating your own content strategy."
Presenter: Laura Solomon, Library Services Manager, Ohio Public Library Information Network and author of The Librarian's Nitty Gritty Guide to Content Marketing and Doing Social Media So It Matters: A Librarian's Guide.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
1/1/2016
Content marketing may be a new term for librarians, but it is a growing and effective trend in the business world. In this workshop, Laura Solomon will introduce you to content marketing by teaching you how to create a content strategy and how to implement it. This workshop will explain this growing trend, as well as give you and your staff the tools they need to get started on creating your own content strategy."Presenter: Laura Solomon, Library Services Manager, Ohio Public Library Information Network and author of The Librarian's Nitty Gritty Guide to Content Marketing and Doing Social Media So It Matters: A Librarian's Guide.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
It's a Manager/Supervisor's Job to Motivate Staff
1/1/2016
Great things happen when people are motivated. However, we often think that everyone comes to the job already motivated or they should be as motivated as others around them. Either rarely happens and therefore, it is the Manager/Supervisor’s job to motivate staff. This session will look at ways of discovering what motivates your staff, discuss setting stretch goals to promote growth and autonomy, and examine common behavioral barriers to motivating staff.
Presenter: Betsy Lantz, Executive Director, NEO-RLS
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
1/1/2016
Great things happen when people are motivated. However, we often think that everyone comes to the job already motivated or they should be as motivated as others around them. Either rarely happens and therefore, it is the Manager/Supervisor’s job to motivate staff. This session will look at ways of discovering what motivates your staff, discuss setting stretch goals to promote growth and autonomy, and examine common behavioral barriers to motivating staff.Presenter: Betsy Lantz, Executive Director, NEO-RLS
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
Managing Change
1/1/2016
Location: Online
Via Adobe Connect
1/1/2016
Organizational change occurs at a rapid pace and you and your team are often faced with altering methods and procedures that have become familiar and comfortable. In this webinar you will learn the dynamics of the change process, the difference between change and transition, and strategies to manage yourself and your team to be comfortable with the uncomfortable.
Presenter: Ned Parks
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
Mastering Uncomfortable Conversations with Employees, Co-Workers, and Bosses
1/1/2016
Learn ways to deal with recalcitrant employees, manipulative co-workers, and bullying bosses.
If you knew what to say and do, and how to say and do it, you would be more likely to take effective action. Learn how the experts deal with the every day chaos of a library and what works, most of the time, with most people, in most situations.
Presenter:
Pat Wagner is a trainer and consultant with 40 years of experience working for libraries, universities, local government, non-profits, and small businesses. She supports the success of libraries with programs on personnel, supervision, management, leadership, marketing, strategic planning, project management, and communication. Pat has worked with libraries and library organizations throughout the United States, from the smallest rural storefronts to the largest academic and urban library institutions. Pat also is a frequent speaker at state and national conferences. She is known for her good-humored and practical presentations.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
1/1/2016
Learn ways to deal with recalcitrant employees, manipulative co-workers, and bullying bosses.If you knew what to say and do, and how to say and do it, you would be more likely to take effective action. Learn how the experts deal with the every day chaos of a library and what works, most of the time, with most people, in most situations.
Presenter:
Pat Wagner is a trainer and consultant with 40 years of experience working for libraries, universities, local government, non-profits, and small businesses. She supports the success of libraries with programs on personnel, supervision, management, leadership, marketing, strategic planning, project management, and communication. Pat has worked with libraries and library organizations throughout the United States, from the smallest rural storefronts to the largest academic and urban library institutions. Pat also is a frequent speaker at state and national conferences. She is known for her good-humored and practical presentations.When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Mastering Uncomfortable Conversations with Library Visitors
1/1/2016
Your job is to enforce a rule, protect property, and create a safe place for people who come to work and play. If you knew what to say and do, and how to say and do it, you would be more likely to take effective action. Learn how the experts deal with the every day chaos of a library and what works, most of the time, with most people, in most situations.
Presenter:
Pat Wagner is a trainer and consultant with 40 years of experience working for libraries, universities, local government, non-profits, and small businesses. She supports the success of libraries with programs on personnel, supervision, management, leadership, marketing, strategic planning, project management, and communication. Pat has worked with libraries and library organizations throughout the United States, from the smallest rural storefronts to the largest academic and urban library institutions. Pat also is a frequent speaker at state and national conferences. She is known for her good-humored and practical presentations.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
1/1/2016
Your job is to enforce a rule, protect property, and create a safe place for people who come to work and play. If you knew what to say and do, and how to say and do it, you would be more likely to take effective action. Learn how the experts deal with the every day chaos of a library and what works, most of the time, with most people, in most situations.Presenter:
Pat Wagner is a trainer and consultant with 40 years of experience working for libraries, universities, local government, non-profits, and small businesses. She supports the success of libraries with programs on personnel, supervision, management, leadership, marketing, strategic planning, project management, and communication. Pat has worked with libraries and library organizations throughout the United States, from the smallest rural storefronts to the largest academic and urban library institutions. Pat also is a frequent speaker at state and national conferences. She is known for her good-humored and practical presentations.When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Meetings That Matter
1/1/2016
Location: Online
Via Adobe Connect
1/1/2016
This webinar will focus on how to run an effective meeting by covering the following topics:
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How to prepare
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Who to invite
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Creating an Agenda
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The Meeting Setup
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Dealing with Problem Personalities in a Meeting
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The Value of Disagreement
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The Importance of Action Steps and Minutes
Presenter: Betsy Lantz, Executive Director, NEO-RLS
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
Movin' Up: Transitioning from Peer to Supervisor
1/1/2016
You aced the interview and are being promoted! Now that you are a supervisor there are many things to learn and challenges to navigate as you begin your new role. One change is that many people don't anticipate is the change in your relationships with your coworkers. This webinar will discuss the transition period and important steps you should take to start on the right rack as a manager.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
1/1/2016
You aced the interview and are being promoted! Now that you are a supervisor there are many things to learn and challenges to navigate as you begin your new role. One change is that many people don't anticipate is the change in your relationships with your coworkers. This webinar will discuss the transition period and important steps you should take to start on the right rack as a manager.Presenter: 
Cheryl Kuonen, Director, Mentor Public Library
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
That's Already Encumbered
1/1/2016
I am sure you have heard the phrase, “that's already encumbered.” What exactly does this mean? Come to this webinar to find out what this means, how libraries are funded and much more.
Upon completion of this webinar you will have a better understanding of:
Presenter: Kelly Kroll has been the Business Manager/Fiscal Officer for the Medina County District Library since April 2012. Previously, she has worked as Fiscal Officer for four other public libraries as well as a regional library system, all located in northeast Ohio. Kelly has been Coordinator of the Ohio Library Council’s Library Accounting Division and was a member of the Treasurer of State’s Center for Public Investment Management first Advisory Board. She has also been a consultant for many Ohio public library boards and is co-author of several editions of OLC’s Ohio Public Library Accounting Handbook. Kelly has done many presentations for library fiscal officers and directors on issues including budgeting, cash forecasting, insurance procurement, using technology in the fiscal office, advanced Excel and investing public funds. She holds a Bachelor’s of Science in Business Administration - Finance from the University of Akron, and a Master’s in Public Administration from Walden University.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
1/1/2016
I am sure you have heard the phrase, “that's already encumbered.” What exactly does this mean? Come to this webinar to find out what this means, how libraries are funded and much more.Upon completion of this webinar you will have a better understanding of:
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How libraries are funded – PLF and other revenues that libraries typically receive
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The types of Funds public libraries typically have (General, Building & Repair, etc.) and what types of expenses are appropriated/budgeted in each
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What public funds are and the requirements for spending them
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How purchasing works in libraries (requisitions, PO’s, etc.) and why we use these processes
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How revenues and expenses roll into the financial reporting and what agencies the library is required to report
Presenter: Kelly Kroll has been the Business Manager/Fiscal Officer for the Medina County District Library since April 2012. Previously, she has worked as Fiscal Officer for four other public libraries as well as a regional library system, all located in northeast Ohio. Kelly has been Coordinator of the Ohio Library Council’s Library Accounting Division and was a member of the Treasurer of State’s Center for Public Investment Management first Advisory Board. She has also been a consultant for many Ohio public library boards and is co-author of several editions of OLC’s Ohio Public Library Accounting Handbook. Kelly has done many presentations for library fiscal officers and directors on issues including budgeting, cash forecasting, insurance procurement, using technology in the fiscal office, advanced Excel and investing public funds. She holds a Bachelor’s of Science in Business Administration - Finance from the University of Akron, and a Master’s in Public Administration from Walden University.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
What is your BODY Saying: Interpreting Body Language of Patrons and Staff
1/1/2016
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
1/1/2016
- How to demonstrate confidence and approachability with staff and patrons.
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How to present yourself.
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Ways to exude confidence.
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What NOT to do in certain situations.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Working as a Team: Where do I Fit
1/1/2016 - 11/30/1999
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
1/1/2016 - 11/30/1999
- Who are you on the team?
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How do you work as a team player?
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How do you encourage others to work together?
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Now We're Talkin: Multilingualism at the Library
1/12/2017
What lingual gems might your staff and community be hoarding? Learn how the Westerville Public Library has engage their staff and community to reach non-native English speakers with name badges, grants, and community partners.
Location: Online
Via Adobe Connect
1/12/2017
What lingual gems might your staff and community be hoarding? Learn how the Westerville Public Library has engage their staff and community to reach non-native English speakers with name badges, grants, and community partners.Location: Online
Via Adobe Connect
Best Foot Forward: Using Body Language to Strengthen Your Professional Interactions
7/26/2017
What does a skillful interviewer, a memorable presenter, a motivating team facilitator and a strong negotiator all have in common? They understand and use body language effectively!
Body language is an essential ingredient to create and enhance professional interactions. From how we impact others in our presentations or analyze candidates in the interviewing process to the effectiveness of our team facilitations and the persuasive abilities of our negotiations, understanding body language can help us both decipher and even influence those with whom we communicate. By learning body language, we can read others more skillfully and utilize our own body language so that we can project the message we desire.
In this program, you will learn:
Location: Online
Via Adobe Connect
7/26/2017
What does a skillful interviewer, a memorable presenter, a motivating team facilitator and a strong negotiator all have in common? They understand and use body language effectively!Body language is an essential ingredient to create and enhance professional interactions. From how we impact others in our presentations or analyze candidates in the interviewing process to the effectiveness of our team facilitations and the persuasive abilities of our negotiations, understanding body language can help us both decipher and even influence those with whom we communicate. By learning body language, we can read others more skillfully and utilize our own body language so that we can project the message we desire.
In this program, you will learn:
- How to use and interpret body language productively in a variety of environments
- How to project confidence and expertise as a presenter while still remaining approachable
- Ways to foster comradery, positivity and synergy in your team through non-verbals
- How to better analyze prospective candidates skillfully as a perceptive interviewer
- Ways you can interpret and utilize body language in order to have a productive meeting and even help push a negotiation your way
Location: Online
Via Adobe Connect
If You Know More, You'll Find More: A Cataloger's Tips on Getting the Most from Your Catalog
10/17/2017
“Why can’t I find it?” “Don’t we have anything on this?” If you’ve ever been frustrated by searching your library’s catalog, this is the program you need to learn more about how to search effectively. Let a cataloger with experience in public and academic libraries demystify stopwords, operators, browsing versus keyword searches, subject heading subdivisions and more. Learn how to make the most of the treasure hoard of data in your library’s catalog!
Presenter: Mike Monaco is Coordinator, Cataloging Services at the University of Akron. He has sixteen years of experience as a librarian, having worked for Akron-Summit County Public Library, John Carrol University, and Cleveland Public Library. He has given presentations on technical services topics for professional organizations including the OLC, NOTSL, and OVGTSL, and is currently chair of the NOTSL Board
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
10/17/2017
“Why can’t I find it?” “Don’t we have anything on this?” If you’ve ever been frustrated by searching your library’s catalog, this is the program you need to learn more about how to search effectively. Let a cataloger with experience in public and academic libraries demystify stopwords, operators, browsing versus keyword searches, subject heading subdivisions and more. Learn how to make the most of the treasure hoard of data in your library’s catalog!Presenter: Mike Monaco is Coordinator, Cataloging Services at the University of Akron. He has sixteen years of experience as a librarian, having worked for Akron-Summit County Public Library, John Carrol University, and Cleveland Public Library. He has given presentations on technical services topics for professional organizations including the OLC, NOTSL, and OVGTSL, and is currently chair of the NOTSL Board
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
Winning Library Grants
12/7/2017
Grants can support the changing needs in your community and your budget, as well as many additional benefits. Stephanie Gerding’s grant webinars are known for being easy to understand, motivating, fun and full of valuable tips.
In this interactive webinar, you will learn the basic process of grant work, including how to develop a winning grant project, where to look for funding sources, and what key elements go into a great proposal. Learn how to quickly locate grant opportunities through free resources, find out what funders are looking for in a successful grant proposal, and discover real library grant success techniques. Practical advice, easy grants for beginners, partnership ideas, and valuable resource lists will be shared. You’ll be excited, motivated, and ready to win grants for your library!
Participants will be able to:
Recent projects include sole creation and facilitation for the Public Library Association's strategic planning initiative, Dynamic Planning Institute, instructor for Infopeople's Building a Culture of Learning initiative, trainer for PLA's Project Outcome, and training needs assessments for state and national organizations. She is Executive Director of Act of Giving, a nonprofit giving circle.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
12/7/2017
Grants can support the changing needs in your community and your budget, as well as many additional benefits. Stephanie Gerding’s grant webinars are known for being easy to understand, motivating, fun and full of valuable tips.In this interactive webinar, you will learn the basic process of grant work, including how to develop a winning grant project, where to look for funding sources, and what key elements go into a great proposal. Learn how to quickly locate grant opportunities through free resources, find out what funders are looking for in a successful grant proposal, and discover real library grant success techniques. Practical advice, easy grants for beginners, partnership ideas, and valuable resource lists will be shared. You’ll be excited, motivated, and ready to win grants for your library!
Participants will be able to:
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Apply the basic process of grant work
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Develop grant projects using community needs & planning
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Find library grant funding sources
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Write a proposal funders will love
Recent projects include sole creation and facilitation for the Public Library Association's strategic planning initiative, Dynamic Planning Institute, instructor for Infopeople's Building a Culture of Learning initiative, trainer for PLA's Project Outcome, and training needs assessments for state and national organizations. She is Executive Director of Act of Giving, a nonprofit giving circle.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
The Accidental Trainer: How to Create & Teach Tech in Your Library
1/18/2018
Getting more and more requests for tech classes with no time or skills to create them? In need of supplemental resources to send home with patrons when they come in for one-on-one tech help? Join Monica Dombrowski, Chair of PLA’s Digital Literacy Committee, as she shares strategies and resources along with Information about Gail’s Toolkit—now part of PLA’s DigitalLearn.org that will make it easy for you create and teach tech in your library!
Presenter: Monica Dombrowski, Director of Digital Resources, Gail Borden Public Library in Elgin, IL.
Monica has over 20 years of teaching experience in both the corporate and library worlds and was named a 2017 Library Journal Mover & Shaker for her Gail’s Toolkit grant project. She is passionate about digital literacy and showcasing the library as a premier place of education in the community.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
1/18/2018
Getting more and more requests for tech classes with no time or skills to create them? In need of supplemental resources to send home with patrons when they come in for one-on-one tech help? Join Monica Dombrowski, Chair of PLA’s Digital Literacy Committee, as she shares strategies and resources along with Information about Gail’s Toolkit—now part of PLA’s DigitalLearn.org that will make it easy for you create and teach tech in your library!Presenter: Monica Dombrowski, Director of Digital Resources, Gail Borden Public Library in Elgin, IL.
Monica has over 20 years of teaching experience in both the corporate and library worlds and was named a 2017 Library Journal Mover & Shaker for her Gail’s Toolkit grant project. She is passionate about digital literacy and showcasing the library as a premier place of education in the community.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
ALAO/SWON Innovation Conversation: What We (don't) Talk About When We Talk About Diversity
1/24/2018
ALA lists “diversity” as one of its 11 core values. Lately, the rhetoric around “diversity” has expanded to include the terms “inclusion” and “equity.” Typically, when we use the word “diversity” we refer to specific categories of identity: race, gender, ability, and sexual orientation, to name a few. As colleges and universities engage in more diversity initiatives, how is the conversation around diversity, equity, and inclusion taking shape? What do we mean when we talk about diversity in academic libraries? What is left unsaid when these conversations take place? Focusing on race, this session will challenge attendees to unpack, rethink and reframe the diversity conversation.
ALAO Members, to attend this webinar for free, you must register via the ALAO Website at alaoweb.org/events. I
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
You will be sent a link to login to the
1/24/2018
ALA lists “diversity” as one of its 11 core values. Lately, the rhetoric around “diversity” has expanded to include the terms “inclusion” and “equity.” Typically, when we use the word “diversity” we refer to specific categories of identity: race, gender, ability, and sexual orientation, to name a few. As colleges and universities engage in more diversity initiatives, how is the conversation around diversity, equity, and inclusion taking shape? What do we mean when we talk about diversity in academic libraries? What is left unsaid when these conversations take place? Focusing on race, this session will challenge attendees to unpack, rethink and reframe the diversity conversation. ALAO Members, to attend this webinar for free, you must register via the ALAO Website at alaoweb.org/events. I
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
You will be sent a link to login to the
Everyday Disability: Welcoming Patrons with Disabilities
2/28/2018
People with disabilities, be it physical, mental, or medical, are among the most disadvantaged in our society. According to the US Department of Labor, only 16% of people with disabilities will complete a Bachelor’s and less than 50% will find gainful employment.
This session will offer actionable strategies for welcoming patrons and staff with disabilities into your libraries. A brief presentation will be followed by case studies with a focus on group brainstorming and a time for questions and discussion.
Presenter: Vera Hayes, Young Adult Librarian who you may recognize as the "Librarian from Kansas" who recently illustrated the cost of multiple chronic health conditions measured in iPhones. The article was turned into a facebook video, which has been viewed over 170K times. Vera presented on disability at both ALA and the YALSA Symposium.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
2/28/2018
People with disabilities, be it physical, mental, or medical, are among the most disadvantaged in our society. According to the US Department of Labor, only 16% of people with disabilities will complete a Bachelor’s and less than 50% will find gainful employment.This session will offer actionable strategies for welcoming patrons and staff with disabilities into your libraries. A brief presentation will be followed by case studies with a focus on group brainstorming and a time for questions and discussion.
Presenter: Vera Hayes, Young Adult Librarian who you may recognize as the "Librarian from Kansas" who recently illustrated the cost of multiple chronic health conditions measured in iPhones. The article was turned into a facebook video, which has been viewed over 170K times. Vera presented on disability at both ALA and the YALSA Symposium.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
Highly Effective Meetings
3/14/2018
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
3/14/2018
Meetings are important to organizations although many times we feel that nothing is accomplished and we have wasted our time. This webinar will focus on how to run an effective meeting by covering the following topics:
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How to prepare
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Who to invite
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Creating an Agenda
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The Meeting Setup
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Dealing with Problem Personalities in a Meeting
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The Value of Disagreement
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The Importance of Action Steps and Minutes
Presenter: Betsy Lantz, Executive Director, NEO-RLS
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
Understanding the Myers Briggs Type Indicator for You and Your Library
4/11/2018
The Myers Briggs Type Indicator assessment is one of the most popular and well-known personality tests today, taken by 80% of Fortune 500 companies and 89% of Fortune 100 companies according to the CPP. There has recently been a lot of buzz, both positive and negative, surrounding the assessment, but it continues to be a highly demanded test to be taken by professionals. What is the Myers Briggs Type Indicator assessment? How can it help you work more effectively as a colleague, manager or customer service representative?
In this webinar, you will:
She helps people learn to use and love technology. She is also a certified Myers-Briggs Type Indicator (MBTI) Facilitator, coaching others on how to understand their preferences and type, how to work and lead others with a variety of different personality traits and capitalize on each other’s strengths and talents, and ways to utilize these strengths to build a strong, dynamic and productive team.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
4/11/2018
The Myers Briggs Type Indicator assessment is one of the most popular and well-known personality tests today, taken by 80% of Fortune 500 companies and 89% of Fortune 100 companies according to the CPP. There has recently been a lot of buzz, both positive and negative, surrounding the assessment, but it continues to be a highly demanded test to be taken by professionals. What is the Myers Briggs Type Indicator assessment? How can it help you work more effectively as a colleague, manager or customer service representative?In this webinar, you will:
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Learn about what the Myers Briggs Type Indicator measures and how it is related to your personality preferences
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Understand how you can utilize the information in your work dynamics and effectiveness, from problem-solving to communication to leadership development
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Be provided with practical strategies for working more productively with others of different and diverse personality preferences
She helps people learn to use and love technology. She is also a certified Myers-Briggs Type Indicator (MBTI) Facilitator, coaching others on how to understand their preferences and type, how to work and lead others with a variety of different personality traits and capitalize on each other’s strengths and talents, and ways to utilize these strengths to build a strong, dynamic and productive team.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
Time Management for All
4/17/2018
This faced paced webinar will lead you through how to plan, prioritize and schedule for a highly effective day. Come with your issues and concerns as there will be time for specific questions and concerns. Don’t miss out on this interactive, informative session with handouts and lots of tips and tricks to reduce your stress and get more done.
Learning Objectives:
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
4/17/2018
This faced paced webinar will lead you through how to plan, prioritize and schedule for a highly effective day. Come with your issues and concerns as there will be time for specific questions and concerns. Don’t miss out on this interactive, informative session with handouts and lots of tips and tricks to reduce your stress and get more done.Learning Objectives:
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Learn how planning upfront can save you time in the long run.
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Understand three different prioritizing methods and which one works best for you.
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Recognize how blocking your time for important tasks can help you get more accomplished.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
Personal Librarian Program: What worked, what didn't, and how to get one started
6/14/2018
Many colleges and universities are developing personal librarian programs in an effort to reach more students. Join Jennifer Starkey and Amanda Koziura for a discussion touching on program logistics, assessment, marketing, outreach, programming, and what they've learned from being personal librarians over the years.
Learning Objectives:
1. Attendees will examine the value and impact of such a program on the lives of first year students
2. Attendees will develop a list of considerations to help make decisions when creating a program that meets the needs of their student population
3. Attendees will learn strategies to assess and improve their program
Presenters: Amanda Koziura joined Case Western Reserve University as a Digital Learning & Scholarship Librarian in 2014. She manages the daily operations of the instructional series CaseLearns, which features workshops on a variety of media, digital scholarship, and information literacy topics. She also frequently teaches and consults on digital projects and has been a personal librarian for several years. She holds a BA in Theatre & English from Skidmore College and an MLS from the University at Buffalo, SUNY.
Jen Starkey is a Research Services Librarian for Social Sciences and Humanities at Case Western Reserve University, joining the staff in 2017. Jen manages the daily operations of the Personal Librarian Program, focusing on the first year experience and KSL's library instruction program, as well as reference services and collection development and management. Prior to 2017 Jen was a Reference & Instruction Librarian at Oberlin College, where she developed Oberlin's unique First Year Library Advisor Program.
Location: Online
Via Adobe Connect
There are currently 49 spots remaining out of 50
6/14/2018
Many colleges and universities are developing personal librarian programs in an effort to reach more students. Join Jennifer Starkey and Amanda Koziura for a discussion touching on program logistics, assessment, marketing, outreach, programming, and what they've learned from being personal librarians over the years.Learning Objectives:
1. Attendees will examine the value and impact of such a program on the lives of first year students
2. Attendees will develop a list of considerations to help make decisions when creating a program that meets the needs of their student population
3. Attendees will learn strategies to assess and improve their program
Presenters: Amanda Koziura joined Case Western Reserve University as a Digital Learning & Scholarship Librarian in 2014. She manages the daily operations of the instructional series CaseLearns, which features workshops on a variety of media, digital scholarship, and information literacy topics. She also frequently teaches and consults on digital projects and has been a personal librarian for several years. She holds a BA in Theatre & English from Skidmore College and an MLS from the University at Buffalo, SUNY.
Jen Starkey is a Research Services Librarian for Social Sciences and Humanities at Case Western Reserve University, joining the staff in 2017. Jen manages the daily operations of the Personal Librarian Program, focusing on the first year experience and KSL's library instruction program, as well as reference services and collection development and management. Prior to 2017 Jen was a Reference & Instruction Librarian at Oberlin College, where she developed Oberlin's unique First Year Library Advisor Program.
Location: Online
Via Adobe Connect
There are currently 49 spots remaining out of 50
Quick Copy Writing Tips that Work
6/20/2018
Brush up on your writing skills in this one-hour Webinar focusing on content, style, tone and structure. Many library workers write their own program descriptions and promotions, as well as their own newsletters, and this workshop will provide some quick, formal training on writing. Learn how to communicate what the audience needs to know by effectively stating and positioning pertinent details. Attendees will also learn how to make their content catchy, as well as persuasive, to get desired results.
In the webinar you will learn:
She has managed thechildren's department newsletter for approximately seven years. Kristin also used to be a reporter and editor for Record Publishing Co., and has a degree in journalism from Penn State University, as well as a master's in library science from Kent State University.
Location: Online
Via Adobe Connect
6/20/2018
Brush up on your writing skills in this one-hour Webinar focusing on content, style, tone and structure. Many library workers write their own program descriptions and promotions, as well as their own newsletters, and this workshop will provide some quick, formal training on writing. Learn how to communicate what the audience needs to know by effectively stating and positioning pertinent details. Attendees will also learn how to make their content catchy, as well as persuasive, to get desired results.In the webinar you will learn:
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To communicate what the audience needs to know
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Make content cathchy
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Make content persuasive
She has managed thechildren's department newsletter for approximately seven years. Kristin also used to be a reporter and editor for Record Publishing Co., and has a degree in journalism from Penn State University, as well as a master's in library science from Kent State University.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
Designing the Future: Using Human-Centered Design to Implement Service Improvements
7/10/2018
The challenges facing librarians are real, complex and varied. As such, they require new perspectives, new tools and new approaches. With support from the Bill and Melinda Gates Foundation and in partnership with Chicago Public Library and Aarhus Public Library, IDEO created a toolkit for using design thinking to better understand library patrons. Discover how you can use design thinking to uncover solutions to everyday challenges.
Presenter: Michelle Frisque, Chief of Technology, Content and Innovation, Chicago Public Library (CPL)
In this role, she ensures that information technology, collections and data metrics support the library’s programs, services, operations and strategies, and provides support and evaluation for the innovation process. Before joining CPL, Michelle was the Head of Information Systems at the Galter Health Sciences Library, Northwestern University. She is a former president of the Library & Information Technology Association (LITA), a division of the American Library Association. She has a Masters of Learning and Organization Change from Northwestern University’s School of Education and Social Policy, and a Masters of Library and Information Sciences from the University of Pittsburgh.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
There are currently 29 spots remaining out of 50
7/10/2018
The challenges facing librarians are real, complex and varied. As such, they require new perspectives, new tools and new approaches. With support from the Bill and Melinda Gates Foundation and in partnership with Chicago Public Library and Aarhus Public Library, IDEO created a toolkit for using design thinking to better understand library patrons. Discover how you can use design thinking to uncover solutions to everyday challenges.Presenter: Michelle Frisque, Chief of Technology, Content and Innovation, Chicago Public Library (CPL)
In this role, she ensures that information technology, collections and data metrics support the library’s programs, services, operations and strategies, and provides support and evaluation for the innovation process. Before joining CPL, Michelle was the Head of Information Systems at the Galter Health Sciences Library, Northwestern University. She is a former president of the Library & Information Technology Association (LITA), a division of the American Library Association. She has a Masters of Learning and Organization Change from Northwestern University’s School of Education and Social Policy, and a Masters of Library and Information Sciences from the University of Pittsburgh.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
There are currently 29 spots remaining out of 50
If It's Broke, Fix It: Handling Leftover Challenges Effectively
8/1/2018
Location: Online
Via Adobe Connect
8/1/2018
If It’s Broke Fix It: Handling Leftover Challenges Effectively
All too often, outgoing supervisors leave unresolved challenges “for the next guy” to fix. Then, you arrive! As the new supervisor, you have two choices. You can look the other way, forge ahead with your plans and hope the old issues disappear (although, if they didn’t before, it’s not likely they will now) or you can fix them. The right answer is, of course, to correct the problems, so you have a clear shot at success in your position. But, how do you go about addressing something that might have been brewing for a long time? In this webinar, we’ll consider 5 Simple Steps to Starting with a Clean Slate. Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.
Presenter: Cheryl Kuonen, Director, Mentor Public Library >
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
Library Website Design: Is Your Site an Obstacle Course?
9/12/2018
Library websites can be prone to a number of issues that frustrate their users. Many sites use outdated conventions, anecdotal "data" or fail to use standard practices, resulting in poor experiences for patrons, and a loss of credibility for the library as a community institution. In this webinar, learn about common problems found on today's library websites, backed by current research, from a web designer/developer who has been working with library websites for more than two decades.
OUTCOMES:
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
9/12/2018
Library websites can be prone to a number of issues that frustrate their users. Many sites use outdated conventions, anecdotal "data" or fail to use standard practices, resulting in poor experiences for patrons, and a loss of credibility for the library as a community institution. In this webinar, learn about common problems found on today's library websites, backed by current research, from a web designer/developer who has been working with library websites for more than two decades. OUTCOMES:
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Discover issues that commonly cause usability problems for website users
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Learn about outdated practices that should no longer be used on your library's website, and why
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Get resources for educating yourself and others about current trends and usability data
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
The Art of Managing Student Workers
9/25/2018
The management of student workers brings its own unique set of challenges and rewards. Whether you are managing work study students in a university library or regular student employees in a public or special library, there are many aspects to consider in making the situation one that is mutually beneficial. Join us as Kathy Hodkey, Circulation Supervisor, Bass Library & Resource Center, Lorain County Community College, talks about how to make certain that your student employees are successful in the workplace and helping you forward the goals of your library.
Learning Objectives:
Location: Shaker Heights Public Library
16500 Van Aken Blvd
Shaker Heights, OH 44120
9/25/2018
The management of student workers brings its own unique set of challenges and rewards. Whether you are managing work study students in a university library or regular student employees in a public or special library, there are many aspects to consider in making the situation one that is mutually beneficial. Join us as Kathy Hodkey, Circulation Supervisor, Bass Library & Resource Center, Lorain County Community College, talks about how to make certain that your student employees are successful in the workplace and helping you forward the goals of your library.
Learning Objectives:
- Setting expectations for student workers
- Handling schedules and absenteeism
- Communication, training and inclusion
Location: Shaker Heights Public Library
16500 Van Aken Blvd
Shaker Heights, OH 44120
Disaster Planning: Are You Prepared?
9/26/2018
You never know when disaster will strike. It is important to be prepared and to plan for the unforeseen.
During this emergency preparedness workshop, we’ll explore various aspects of disaster planning to help you find a place to start. Learn from colleagues in public and academic Ohio libraries as we share stories of lessons learned, familiarize yourself with different types of disaster planning resources, and identify key aspects of disaster planning development that you can implement today.
Learning Objectives:
Holly Prochaska, Preservation Librarian and co-manager of the Preservation Lab, a collaborative hybrid lab of The Public Library of Cincinnati and Hamilton County and the University of Cincinnati Libraries. Holly has worked at the University of Cincinnati Libraries since 1999 and has been the Preservation Librarian since 2006. Prior to heading Preservation, Holly coordinated University of Cincinnati Libraries’ renovation projects and facilities maintenance for the 10 library facilities. She has been an active member in the Ohio Preservation Council, serving as Chair from 2016 – 2017.
Ashleigh Schieszer, holds an MA in Art Conservation from Buffalo State College and is the conservator of special collections and co-manager of the Preservation Lab. Ashleigh has managed special collections treatment at the Preservation Lab since 2013 and is currently serving as Education and Programs Chair for the Ohio Preservation Council.
Location: Cleveland Heights-University Heights Library
2345 Lee Rd
Cleveland Heights, OH 44118
9/26/2018
You never know when disaster will strike. It is important to be prepared and to plan for the unforeseen.
During this emergency preparedness workshop, we’ll explore various aspects of disaster planning to help you find a place to start. Learn from colleagues in public and academic Ohio libraries as we share stories of lessons learned, familiarize yourself with different types of disaster planning resources, and identify key aspects of disaster planning development that you can implement today.
Learning Objectives:
- Learn what should be included in a disaster plan
- Learn about disaster planning resources
- Hear lessoned learned
Holly Prochaska, Preservation Librarian and co-manager of the Preservation Lab, a collaborative hybrid lab of The Public Library of Cincinnati and Hamilton County and the University of Cincinnati Libraries. Holly has worked at the University of Cincinnati Libraries since 1999 and has been the Preservation Librarian since 2006. Prior to heading Preservation, Holly coordinated University of Cincinnati Libraries’ renovation projects and facilities maintenance for the 10 library facilities. She has been an active member in the Ohio Preservation Council, serving as Chair from 2016 – 2017.
Ashleigh Schieszer, holds an MA in Art Conservation from Buffalo State College and is the conservator of special collections and co-manager of the Preservation Lab. Ashleigh has managed special collections treatment at the Preservation Lab since 2013 and is currently serving as Education and Programs Chair for the Ohio Preservation Council.
Location: Cleveland Heights-University Heights Library
2345 Lee Rd
Cleveland Heights, OH 44118
Make Your Library Deaf-friendly
10/30/2018
We will start the morning with Ben Gulyas, Deaf Services Coordinator at the Coventry Village Branch of the Cleveland Heights-University Heights Public Library, talking about the various aspects of making your library deaf-friendly. He will give tips for collection development, resources, programming and staff training.
Ben will be followed by Bill Morgan, Artistic Manager, SignStage, will give an overview of Deaf culture and use of ASL and give a basic lesson for ASL that would be useful in library settings.
Learning Objectives:
Ben Gulyas is an adult services librarian, page supervisor and He maintains the Deaf material collection and coordinates Deaf programs and staff ASL training at the branch. Along with ongoing programming that consists of a monthly Deaf social, a quarterly Deaf Film Night and free public ASL classes offered twice a year, Ben has arranged other Deaf special events including authors, educators and entertainers. In October 2017, the library sponsored a free performance by deaf comedian and actor CJ Jones to an enthusiastic audience of 600.
Bill Morgan, Artistic Manager, SignStage
Location: Coventry Village Branch of Heights Libraries
1925 Coventry Rd # 2
Cleveland , OH 44118
There are currently 15 spots remaining out of 30
10/30/2018
We will start the morning with Ben Gulyas, Deaf Services Coordinator at the Coventry Village Branch of the Cleveland Heights-University Heights Public Library, talking about the various aspects of making your library deaf-friendly. He will give tips for collection development, resources, programming and staff training.
Ben will be followed by Bill Morgan, Artistic Manager, SignStage, will give an overview of Deaf culture and use of ASL and give a basic lesson for ASL that would be useful in library settings.
Learning Objectives:
- Learn ways to make your library Deaf-friendly
- Learn about programming for the Deaf community
- Learn about the Deaf Culture
- Learn Basic American Sign Language (ASL)
Ben Gulyas is an adult services librarian, page supervisor and He maintains the Deaf material collection and coordinates Deaf programs and staff ASL training at the branch. Along with ongoing programming that consists of a monthly Deaf social, a quarterly Deaf Film Night and free public ASL classes offered twice a year, Ben has arranged other Deaf special events including authors, educators and entertainers. In October 2017, the library sponsored a free performance by deaf comedian and actor CJ Jones to an enthusiastic audience of 600.
Bill Morgan, Artistic Manager, SignStage
Location: Coventry Village Branch of Heights Libraries
1925 Coventry Rd # 2
Cleveland , OH 44118
There are currently 15 spots remaining out of 30
Academic Library Directors' Networking Meeting
11/9/2018
Join your fellow academic library directors for a lively discussion. Please send your discussion topic ideas to Charles Vesei.
Location: Baldwin Wallace University Ritter Library
275 Eastland Road
Berea, OH 44017-2088
There are currently 21 spots remaining out of 30
11/9/2018
Join your fellow academic library directors for a lively discussion. Please send your discussion topic ideas to Charles Vesei.
Location: Baldwin Wallace University Ritter Library
275 Eastland Road
Berea, OH 44017-2088
There are currently 21 spots remaining out of 30
Database Training Provided by EBSCO
11/13/2018
This training is being provided by EBSO it consists of the following databases:
Location: Cuyahoga Falls Library
2015 3rd St
Cuyahoga Falls, OH 44221
There are currently 18 spots remaining out of 30
11/13/2018
This training is being provided by EBSO it consists of the following databases:
- EBSCOhost
- Consumer Reports
- Learning Express
- Novelist
Location: Cuyahoga Falls Library
2015 3rd St
Cuyahoga Falls, OH 44221
There are currently 18 spots remaining out of 30
Beyond Rosetta Stone: How Libraries Can Support English Language Learners
11/28/2018
Providing Library access to English Language Learners (ELL) can be much more than developing your foreign language and ESL collections. Those learning English can have more pressing information needs and all staff can play a part in creating a welcoming environment. Keep ESL patrons coming back (hint, it’s not just the free services but the new connections and relationships they make at the Library) and provide programming opportunities for the entire community to engage.
Learning objectives:
Ginger Hofstetter developed a variety of impactful and innovative Spanish language programs as Spanish Language Outreach and Programming Coordinator during her time at Perry Public Library and Ashtabula County District Library and translated Guiding Ohio Online’s technology training materials into Spanish for the State Library of Ohio. Her most recent projects are ELL Guide and Residential Houseparent for international boarding students at Hershey Montessori Farm School and as a freelancer providing individual casework for English Language Learners. Ginger studied Humanities at a Mexican university and has conducted business internationally.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
11/28/2018
Providing Library access to English Language Learners (ELL) can be much more than developing your foreign language and ESL collections. Those learning English can have more pressing information needs and all staff can play a part in creating a welcoming environment. Keep ESL patrons coming back (hint, it’s not just the free services but the new connections and relationships they make at the Library) and provide programming opportunities for the entire community to engage.Learning objectives:
-
How to effectively welcome the ELL community into the Library using best practices in outreach
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How to engage ELL patrons with staff encounters, signage, relevant programming, collections and volunteerism
-
Learn about grant funding and potential community partnerships
Ginger Hofstetter developed a variety of impactful and innovative Spanish language programs as Spanish Language Outreach and Programming Coordinator during her time at Perry Public Library and Ashtabula County District Library and translated Guiding Ohio Online’s technology training materials into Spanish for the State Library of Ohio. Her most recent projects are ELL Guide and Residential Houseparent for international boarding students at Hershey Montessori Farm School and as a freelancer providing individual casework for English Language Learners. Ginger studied Humanities at a Mexican university and has conducted business internationally.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Navigating Ohio's Library Organizations
12/5/2018
Whether you're new to libraries or a more experienced member of library land, you probably noticed that Ohio has a lot of library organizations! It can be confusing to navigate these organizations, determine what services they offer, and decide how to get involved with them. (Deciphering the acronym soup can be tough too!) This webinar, co-hosted by NEO-RLS and the New-to-Libraries Network, will provide an overview of the many Ohio library organizations and help you determine how to make the most of these important groups.
Presenters: New to Libraries Network
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
12/5/2018
Whether you're new to libraries or a more experienced member of library land, you probably noticed that Ohio has a lot of library organizations! It can be confusing to navigate these organizations, determine what services they offer, and decide how to get involved with them. (Deciphering the acronym soup can be tough too!) This webinar, co-hosted by NEO-RLS and the New-to-Libraries Network, will provide an overview of the many Ohio library organizations and help you determine how to make the most of these important groups.Presenters: New to Libraries Network
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
Hire for Success
1/9/2019
Hiring the right person is not easy. You need to take many things into consideration.
Learning Objectives:
Location: Online
Via Adobe Connect
1/9/2019
Hiring the right person is not easy. You need to take many things into consideration.
Learning Objectives:
- Know who you are
Before you hire someone to join your staff you must know 3 things.- What is the service philosophy, or, to paraphrase Simon Sinek, "What is your Why"?
- Who is currently on your staff? What skill sets and personalities will mesh with your team?
- What are your library strategic goals and what is needed to reach those goals?
- Advertise Properly
Know what skills you are looking for and ensure your job advertisement highlights what you'll be looking for in the interview. Don't be afraid to advertise to non-library job applicants using job duties, responsibilities and qualifications that mimic similar jobs advertised in non-library fields. Be well connected in your community and use your network of contacts to help spread the word of the job opening. - Hire for Soft Skills
It's easy to be impressed with the accolades of a job applicant resume, but most of the jobs we hire for in libraries must have strong soft skills. Many times those soft skills are needed to connect and communicate with the public, but all positions must have the ability to connect and communicate well with the other members of your team. If you hire for superior soft skills, then you can teach the hard skills (using your LIS, troubleshooting patron tech problems or even planning, prepping and running programs).
Location: Online
Via Adobe Connect
Hire for Success
1/9/2019
Hiring the right person is not easy. You need to take many things into consideration.
Learning Objectives:
Nick Grove is the Tech Library Supervisor for the Meridian Library District at the new technology library, unBound.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
1/9/2019
Hiring the right person is not easy. You need to take many things into consideration. Learning Objectives:
-
Know who you are
-
Advertise Properly
-
Hire for Soft Skills
Nick Grove is the Tech Library Supervisor for the Meridian Library District at the new technology library, unBound.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
Moving Forward Through the Fog: Navigating the Internet in a Post-Truth Era
1/16/2019
According to some, we're living in a post-truth, alternative-fact-based era. How do you distinguish between fake and fact when looking for information? This session will arm you with tools to distinguish reality from "truthiness" and why it's so important in today's online information environment.
Presenter:
Don Boozer has been manager of the departments of Business, Economics and Labor; Science and Technology; Social Sciences; and Government Documents at Cleveland Public Library since 2015. Don is also an adjunct instructor at Kent State University School of Information, teaching "Information Sources and Reference Services." Previously, Don was coordinator of Ohio's statewide online reference service, KnowItNow24x7; a subject librarian in Literature at Cleveland Public Library; and a reference librarian at Barberton Public Library
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
1/16/2019
According to some, we're living in a post-truth, alternative-fact-based era. How do you distinguish between fake and fact when looking for information? This session will arm you with tools to distinguish reality from "truthiness" and why it's so important in today's online information environment.Presenter:
Don Boozer has been manager of the departments of Business, Economics and Labor; Science and Technology; Social Sciences; and Government Documents at Cleveland Public Library since 2015. Don is also an adjunct instructor at Kent State University School of Information, teaching "Information Sources and Reference Services." Previously, Don was coordinator of Ohio's statewide online reference service, KnowItNow24x7; a subject librarian in Literature at Cleveland Public Library; and a reference librarian at Barberton Public LibraryWhen you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
Michigan Activity Pass: Your Library can Loan Passes Too!
2/6/2019
The Michigan Activity Pass (MAP) is a collaborative effort between Michigan’s public libraries and cultural partners including state parks, museums and a wide variety of other family friendly venues. Thanks to the MAP program Michigan’s 2.54 million active, registered public library borrowers at nearly 400 libraries in 83 counties have access to free and discounted admission at over 440 different cultural partners located in all geographic areas across the state.
Learning objectives:
Presenters:
Brigette Felix has an MLIS degree. She has worked at The Library Network since 1998 and is presently the Shared System Librarian.
Jim Flury has an MILS degree. He has worked at The Library Network since 1988 and is presently the Technical Services Manager.
Location: Online
Via Adobe Connect
2/6/2019
The Michigan Activity Pass (MAP) is a collaborative effort between Michigan’s public libraries and cultural partners including state parks, museums and a wide variety of other family friendly venues. Thanks to the MAP program Michigan’s 2.54 million active, registered public library borrowers at nearly 400 libraries in 83 counties have access to free and discounted admission at over 440 different cultural partners located in all geographic areas across the state.Learning objectives:
- How to start a public library/cultural partner destination program (Hint: Think Small!)
- Care and feeding of the program
- Promotion
Presenters:
Brigette Felix has an MLIS degree. She has worked at The Library Network since 1998 and is presently the Shared System Librarian.
Jim Flury has an MILS degree. He has worked at The Library Network since 1988 and is presently the Technical Services Manager.
Location: Online
Via Adobe Connect
Academic Library Directors' Networking Meeting
3/1/2019
Join your fellow academic library directors for a lively discussion. Please send your discussion topic ideas to Irene M.H. Herold.
Location: Andrews Library's CoRE Cube
The College of Wooster
Wooster, OH 44691
There are currently 23 spots remaining out of 30
3/1/2019
Join your fellow academic library directors for a lively discussion. Please send your discussion topic ideas to Irene M.H. Herold.
Location: Andrews Library's CoRE Cube
The College of Wooster
Wooster, OH 44691
There are currently 23 spots remaining out of 30
Human Trafficking 101
3/6/2019
Learning Objectives:
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
3/6/2019
In Ohio:
An estimated 1,078 American-born minors are trafficked annually. Nearly 3,000 American-born minors are at risk for being trafficked. By coming to this webinar you will have a better understanding of what human trafficking us and if it is going on in your library.
Learning Objectives:
-
List the risk factors for becoming a victim of human trafficking
-
Understand the role of the National Human Trafficking Resource Center in assisting victims
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Identify the red flags (indicators) when a person is being trafficked
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Gain an understanding of the research methodology and study results that shows the prevalence of human trafficking in NE Ohio.
Presenter:
Jan Apisa joined the Victim Assistance program as a Human Trafficking Public Education Specialist. Under an Office of Criminal Justice Services grant, she coordinated a 3-month collaborative quantitative Backpage research project of local human trafficking. She has been an active member of the Summit County Collaborative Against Human Trafficking since 2014. From December 2015 through October 2018, she served as Chair of the Collaborative Executive Committee. She has a Bachelor of Science Degree from The University of Akron.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
Tools to Improve Your Workflow and Increase Productivity
3/14/2019
Location: Online
Via Adobe Connect
3/14/2019
Have you ever found a tool or service that made you go “AHA!”? Are there little gems that make your life so much easier that you wonder how you lived without them? This informative webinar is filled with online (and free!) tools that can help you improve your workflow. Come discover a plethora of online tools that you probably haven’t heard of but will be glad that (now) you have
Presenter: Laura Solomon, , MCIW, MLS, is the Library Services Manager for the Ohio Public Library Information Network . She has been doing web development and design for more than twenty years, in both public libraries and as an independent consultant. She specializes in developing with Drupal. She is a 2010 Library Journal Mover & Shaker. She’s written three books about social media and content marketing, specifically for libraries, and speaks nationally on both these and technology-related topics. As a former children’s librarian, she enjoys bringing the “fun of technology” to audiences and in giving libraries the tools they need to better serve the virtual customer.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
Increase Library Usage Through Strategic Merchandising
4/18/2019
There's a lot of science and psychology in the retail merchandising world that can benefit your library. In fact, it can not only invigorate and improve your everyday displays and signage, it can also increase your usage statistics. Trying it doesn't have to be difficult or expensive. In this webinar, Kathy Dempsey will explain what merchandising is and will reveal strategies to help you do it quickly and effectively. Through pro tips and lots of photographic examples, you will:
Presenter: Kathy Dempsey wrote the popular how-to tome The Accidental Library Marketer and founded her own marketing consultancy, Libraries Are Essential. Her work is dedicated to helping librarians and information professionals promote their value and expertise in order to gain respect and funding.
Kathy has been the Editor of Marketing Library Services newsletter for 25 years, and was formerly Editor-in-Chief of Computers in Libraries magazine. She also blogs at The 'M' Word. She's a member of the New Jersey Library Association, and Founder of the Library Marketing and Communications Conference, which she chaired in 2015, 2016, and 2017.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
4/18/2019
There's a lot of science and psychology in the retail merchandising world that can benefit your library. In fact, it can not only invigorate and improve your everyday displays and signage, it can also increase your usage statistics. Trying it doesn't have to be difficult or expensive. In this webinar, Kathy Dempsey will explain what merchandising is and will reveal strategies to help you do it quickly and effectively. Through pro tips and lots of photographic examples, you will:
-
Learn the difference between creating displays and doing merchandising.
-
Understand how the magic of merchandising can increase library usage and circulation.
-
Realize what turns people off and keeps them from entering your building.
-
View photos of great (and not-so-great) merchandising from libraries around the world.
-
Realize how merchandising, signage, and displays affect the user experience (UX).
Presenter: Kathy Dempsey wrote the popular how-to tome The Accidental Library Marketer and founded her own marketing consultancy, Libraries Are Essential. Her work is dedicated to helping librarians and information professionals promote their value and expertise in order to gain respect and funding.Kathy has been the Editor of Marketing Library Services newsletter for 25 years, and was formerly Editor-in-Chief of Computers in Libraries magazine. She also blogs at The 'M' Word. She's a member of the New Jersey Library Association, and Founder of the Library Marketing and Communications Conference, which she chaired in 2015, 2016, and 2017.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
Collaboration Connection: Planting the seeds to building successful community partnerships
5/2/2019
Are you waiting for a collaborator in order to get your great idea off the ground or to apply for a grant? Do you have services, collections, skills, etc. that you or your organization could offer to potential collaborators? How do unrelated organizations seeking a collaborative partnership make a case for funding, establish an MOU/MOA, what are the logistics of such partnerships, and how does each entity benefit? Join us for this opportunity to learn more about successful collaborations and find the collaboration partner you are looking for. This program is jointly sponsored by NEO-RLS, SWON, and ALAO’s newly formed Programming, Outreach, and Marketing Interest Group.
Facilitators Kieth Peppers and Wendy Wasman have successfully collaborated on a grant-funded project between the Cleveland Museum of Natural History, Baldwin Wallace University, The University of Akron and the Cleveland Metroparks. The morning will be devoted to hearing about their collaboration and a collaboration between the Madison Public Library, Madison Local Schools and Lakeland Community College around College Credit Plus. Presenters will discuss the creation of their projects, partnerships in practice and provide ideas for you apply ideas to your own situation and project. The morning will continue with learning how to write an effective MOU/MOA and finding out what makes partnerships attractive to funders. In the afternoon the facilitators will lead attendees through “Collaboration Connection,” an interactive process designed to help you find the collaborator or resources that you need, right in this very workshop.
Learning objectives:
Kieth A. Peppers, University Archivist, Instructor, Baldwin Wallace University
Kieth A. Peppers received his education at Cleveland State University where he achieved a Master of History and Museum Studies summa cum laude. He is the co-founder and CEO of Pursue Posterity, an organization dedicated to the preservation and promotion of all history. He is concurrently employed with Baldwin Wallace University as the archivist, historian, and faculty, where he teaches classes in Public History, curates exhibits, writes grants, and collaborates with external institutions. During the development of his vocation, Kieth worked with a variety of museums, archives, special collections, and libraries across northeast Ohio on numerous projects from publishing corporate histories to cataloguing and photographing museum collections.
Wendy Wasman, Librarian and Archivist, Cleveland Museum of Natural History
Wendy Wasman has a B.A. in Cultural Anthropology from Oberlin College. She received her Master's in Library Science (MLS) from Kent State University in 1988. Wendy was the Librarian at the Cleveland Museum of Natural History from 1988 until her move to Philadelphia in 1994, where she served as the Science Librarian at Haverford College. She returned to Cleveland in 2000 and rejoined the Museum as Librarian in 2008. In 2012, she assumed responsibility for the Museum Archives. As the Librarian and Archivist, Wendy oversees the 50,000-volume research library, curates the 1,000-volume rare book collection, maintains the special collections, and manages records retention for the Museum. Wearing four different hats is sometimes challenging, but Wendy loves that she can learn something new every single day.
Shawn D. Walsh, Emerging Services and Technologies Librarian, Madison Public Library in Madison, OH
Shawn has been in the library field since 1997, and is a contributor to Public Libraries Online, Children and Libraries, and chapters in several different library related anthologies. He is the co-author of the book Library Service to Tweens published in 2017. Shawn is also responsible for maintaining Madison Public Library's technology infrastructure and oversees computer and technology instruction to patrons and staff. Within the community, Shawn is best known for his school presentations and preaching the awesomeness of online library services
Thomas Hyland, M.A., M.L.I.S., Associate Professor, Acting Library Program Chair, and Library Instruction Coordinator, Lakeland Community College
Thomas Hyland is currently in his fifteenth year at Lakeland Community College. In addition to an MLIS from Kent State, he holds an MA in Creative Writing from Miami University of Ohio. Serving as Library Instruction Coordinator, Thomas has concentrated on creating and sustaining a scaffolded information literacy instruction program designed to prepare students to think critically about information.
Presenters TBA for Effective MOU/MOA Writing and Working with Foundations.
Location: Mansfield-Richland County Public Library
43 West Third Street
Mansfield, OH 44902
There are currently 27 spots remaining out of 50
5/2/2019
Are you waiting for a collaborator in order to get your great idea off the ground or to apply for a grant? Do you have services, collections, skills, etc. that you or your organization could offer to potential collaborators? How do unrelated organizations seeking a collaborative partnership make a case for funding, establish an MOU/MOA, what are the logistics of such partnerships, and how does each entity benefit? Join us for this opportunity to learn more about successful collaborations and find the collaboration partner you are looking for. This program is jointly sponsored by NEO-RLS, SWON, and ALAO’s newly formed Programming, Outreach, and Marketing Interest Group.
Facilitators Kieth Peppers and Wendy Wasman have successfully collaborated on a grant-funded project between the Cleveland Museum of Natural History, Baldwin Wallace University, The University of Akron and the Cleveland Metroparks. The morning will be devoted to hearing about their collaboration and a collaboration between the Madison Public Library, Madison Local Schools and Lakeland Community College around College Credit Plus. Presenters will discuss the creation of their projects, partnerships in practice and provide ideas for you apply ideas to your own situation and project. The morning will continue with learning how to write an effective MOU/MOA and finding out what makes partnerships attractive to funders. In the afternoon the facilitators will lead attendees through “Collaboration Connection,” an interactive process designed to help you find the collaborator or resources that you need, right in this very workshop.
Learning objectives:
- Find out how to develop a successful multi-type organizational collaboration
- Learn how to write a MOU/MOA
- Learn more about how foundations look at funding applications for partnerships
- Link to potential collaborators around project ideas
Kieth A. Peppers, University Archivist, Instructor, Baldwin Wallace University
Kieth A. Peppers received his education at Cleveland State University where he achieved a Master of History and Museum Studies summa cum laude. He is the co-founder and CEO of Pursue Posterity, an organization dedicated to the preservation and promotion of all history. He is concurrently employed with Baldwin Wallace University as the archivist, historian, and faculty, where he teaches classes in Public History, curates exhibits, writes grants, and collaborates with external institutions. During the development of his vocation, Kieth worked with a variety of museums, archives, special collections, and libraries across northeast Ohio on numerous projects from publishing corporate histories to cataloguing and photographing museum collections.
Wendy Wasman, Librarian and Archivist, Cleveland Museum of Natural History
Wendy Wasman has a B.A. in Cultural Anthropology from Oberlin College. She received her Master's in Library Science (MLS) from Kent State University in 1988. Wendy was the Librarian at the Cleveland Museum of Natural History from 1988 until her move to Philadelphia in 1994, where she served as the Science Librarian at Haverford College. She returned to Cleveland in 2000 and rejoined the Museum as Librarian in 2008. In 2012, she assumed responsibility for the Museum Archives. As the Librarian and Archivist, Wendy oversees the 50,000-volume research library, curates the 1,000-volume rare book collection, maintains the special collections, and manages records retention for the Museum. Wearing four different hats is sometimes challenging, but Wendy loves that she can learn something new every single day.
Shawn D. Walsh, Emerging Services and Technologies Librarian, Madison Public Library in Madison, OH
Shawn has been in the library field since 1997, and is a contributor to Public Libraries Online, Children and Libraries, and chapters in several different library related anthologies. He is the co-author of the book Library Service to Tweens published in 2017. Shawn is also responsible for maintaining Madison Public Library's technology infrastructure and oversees computer and technology instruction to patrons and staff. Within the community, Shawn is best known for his school presentations and preaching the awesomeness of online library services
Thomas Hyland, M.A., M.L.I.S., Associate Professor, Acting Library Program Chair, and Library Instruction Coordinator, Lakeland Community College
Thomas Hyland is currently in his fifteenth year at Lakeland Community College. In addition to an MLIS from Kent State, he holds an MA in Creative Writing from Miami University of Ohio. Serving as Library Instruction Coordinator, Thomas has concentrated on creating and sustaining a scaffolded information literacy instruction program designed to prepare students to think critically about information.
Presenters TBA for Effective MOU/MOA Writing and Working with Foundations.
Location: Mansfield-Richland County Public Library
43 West Third Street
Mansfield, OH 44902
There are currently 27 spots remaining out of 50
HR Stuff that Every Supervisor Should Know
6/5/2019
In order to successfully lead others, supervisors need to feel empowered, knowledgeable, capable of exciting their team members and inspiring them to do their best work every day. Join Robin S. Wood, MBA, MLIS, General Research Collections Manager, Cleveland Public Library, as she walks you through the basics of Human Resource Management for library supervisors, managers and leaders. Robin will identify the most important core principals and concepts you will need to know to successfully lead your team and keep you out of trouble.
Presenter:
Robin Wood, MBA, MLIS, General Research Collections Manager, >Cleveland Public Library
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
6/5/2019
In order to successfully lead others, supervisors need to feel empowered, knowledgeable, capable of exciting their team members and inspiring them to do their best work every day. Join Robin S. Wood, MBA, MLIS, General Research Collections Manager, Cleveland Public Library, as she walks you through the basics of Human Resource Management for library supervisors, managers and leaders. Robin will identify the most important core principals and concepts you will need to know to successfully lead your team and keep you out of trouble. Presenter:
Robin Wood, MBA, MLIS, General Research Collections Manager, >Cleveland Public Library
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
Academic Library Directors' Networking Meeting
6/7/2019
Join your fellow academic library directors for a lively discussion. Please send your discussion topic ideas to Laura Ponikvar.
Location: Cleveland Institute of Art
Jessica R. Gund Memorial Library
Cleveland, OH 44106
There are currently 12 spots remaining out of 30
6/7/2019
Join your fellow academic library directors for a lively discussion. Please send your discussion topic ideas to Laura Ponikvar.
Location: Cleveland Institute of Art
Jessica R. Gund Memorial Library
Cleveland, OH 44106
There are currently 12 spots remaining out of 30
Bullet Journal Basics
6/26/2019
Location: Online
Via Adobe Connect
There are currently 17 spots remaining out of 75
6/26/2019
Have you seen bullet journaling on social media? Are you wondering what it's all about? This webinar will teach you about bullet journaling, which is a flexible organization method that can be your planner, to-do list, notebook, calendar, and more - all in one place! A bullet journal allows you to create a customizable system that works for you to help you get organized, whether you prefer a beautifully decorated scrapbook or a lean list-making planner. You will also learn how to present a program on bullet journaling at your own library.
Learning Objectives:
- Attendees will learn what bullet journaling is and what components typically make up a bullet journal
- Attendees will learn how to create a bullet journal and ways to use a bullet journal as an organization system
- Attendees will learn how to facilitate a class on bullet journaling at their own library
Mary Jo Kachurik is an Adult Services Librarian at Warren-Trumbull County Public Library, where she is responsible for providing reference service, presenting programs, and assisting with collection development. Her professional interests include programming for younger adults and community engagement. Mary Jo began bullet journaling in 2015 and has taught several classes on bullet journaling since then.
Location: Online
Via Adobe Connect
There are currently 17 spots remaining out of 75
Brainstorming and Innovation
6/27/2019
Brainstorming is an incredibly powerful innovation tool. From solving problems to generating creative, groundbreaking ideas, the act of brainstorming can spark fresh and extraordinary concepts, vision and actions. However, is there a systematic way to brainstorm? And how can we make our brainstorming sessions most productive and efficient in order to produce innovative ideas?
There are hundreds of brainstorming techniques available, and each can produce valuable ideas and objectives, but not all are created equally. In addition to this, people think that brainstorming is best when it has no boundaries or plans, letting ideas flow. While the goal is to create an open environment, brainstorming works best when there is a framework.
Learning Objectives:
Presenter:
Holly Klingler, Research and Innovation Coordinator, NEO-RLS
Location: Online
Via Adobe Connect
There are currently 31 spots remaining out of 50
6/27/2019
Brainstorming is an incredibly powerful innovation tool. From solving problems to generating creative, groundbreaking ideas, the act of brainstorming can spark fresh and extraordinary concepts, vision and actions. However, is there a systematic way to brainstorm? And how can we make our brainstorming sessions most productive and efficient in order to produce innovative ideas?
There are hundreds of brainstorming techniques available, and each can produce valuable ideas and objectives, but not all are created equally. In addition to this, people think that brainstorming is best when it has no boundaries or plans, letting ideas flow. While the goal is to create an open environment, brainstorming works best when there is a framework.
Learning Objectives:
- Discover what can hinder the brainstorming process and strategies on how to successfully overcome them, providing “out of the box” thinking for innovation.
- Work on ways to break down problems systematically and create a foundation for effective and productive brainstorming.
- Understand and apply a wide variety of brainstorming techniques to be used individually, in meetings, with groups and more, for immediate results.
Presenter:
Holly Klingler, Research and Innovation Coordinator, NEO-RLS
Location: Online
Via Adobe Connect
There are currently 31 spots remaining out of 50
Brainstorming and Innovation
6/27/2019
Brainstorming is an incredibly powerful innovation tool. From solving problems to generating creative, groundbreaking ideas, the act of brainstorming can spark fresh and extraordinary concepts, vision and actions. However, is there a systematic way to brainstorm? And how can we make our brainstorming sessions most productive and efficient in order to produce innovative ideas?
There are hundreds of brainstorming techniques available, and each can produce valuable ideas and objectives, but not all are created equally. In addition to this, people think that brainstorming is best when it has no boundaries or plans, letting ideas flow. While the goal is to create an open environment, brainstorming works best when there is a framework.
Learning Objectives:
Presenter:
Holly Klingler, Research and Innovation Coordinator, NEO-RLS
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
There are currently 435 spots remaining out of 500
6/27/2019
Brainstorming is an incredibly powerful innovation tool. From solving problems to generating creative, groundbreaking ideas, the act of brainstorming can spark fresh and extraordinary concepts, vision and actions. However, is there a systematic way to brainstorm? And how can we make our brainstorming sessions most productive and efficient in order to produce innovative ideas?There are hundreds of brainstorming techniques available, and each can produce valuable ideas and objectives, but not all are created equally. In addition to this, people think that brainstorming is best when it has no boundaries or plans, letting ideas flow. While the goal is to create an open environment, brainstorming works best when there is a framework.
Learning Objectives:
-
Discover what can hinder the brainstorming process and strategies on how to successfully overcome them, providing “out of the box” thinking for innovation.
-
Work on ways to break down problems systematically and create a foundation for effective and productive brainstorming.
-
Understand and apply a wide variety of brainstorming techniques to be used individually, in meetings, with groups and more, for immediate results.
Presenter:
Holly Klingler, Research and Innovation Coordinator, NEO-RLS
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
There are currently 435 spots remaining out of 500
You Can Be the Expert-Tech Troubleshooting with Confidence 101
7/11/2019
Location: Online via Adobe Connect
There are currently 10 spots remaining out of 75
7/11/2019
In this session, we’ll cover tech troubleshooting basics: how to approach the device or the person having the issue; first questions to ask; and common issues with websites, mobile devices, and computer programs. We’ll also reframe the technology troubleshooting process in a more familiar context: a reference conversation or customer service interaction.
Learning Objectives:
- Learn basic strategies for approaching technology troubleshooting for themselves and for their patrons, based on best practices from help desk and other tech industry fields.
- Get a quick list of frequent issues and how to solve them for a variety of platforms, including the internet and mobile devices.
- Gain confidence in their own ability to navigate technology troubleshooting.
- Are able to view tech troubleshooting interactions as another form of customer service, to support an open mindset towards finding solutions.
Jennifer Koerber has two decades of experience in libraries, in both public-facing and behind-the-scenes roles. After 17 years at the Boston Public Library, she established her own business providing technology training and consulting services to libraries, and recently completed a contract as Training Manager at Harvard University Library, overseeing staff training for a new ILS platform.
She has written extensively for Library Journal on public library services and technology, and in May 2018, her book Library Services to Immigrants and New Americans: Celebration and Integration was released by Libraries Unlimited. In what remains of her time, she is an avid mobile photographer, crafter, and traveler.
You can find Jennifer online at www.jenniferkoerber.com and www.worksfromthetreehouse.com.
Location: Online via Adobe Connect
There are currently 10 spots remaining out of 75
You Can Be the Expert-Tech Troubleshooting with Confidence 101
7/11/2019
Location: Online via Adobe Connect
7/11/2019
In this session, we’ll cover tech troubleshooting basics: how to approach the device or the person having the issue; first questions to ask; and common issues with websites, mobile devices, and computer programs. We’ll also reframe the technology troubleshooting process in a more familiar context: a reference conversation or customer service interaction.
Learning Objectives:
-
Learn basic strategies for approaching technology troubleshooting for themselves and for their patrons, based on best practices from help desk and other tech industry fields.
-
Get a quick list of frequent issues and how to solve them for a variety of platforms, including the internet and mobile devices.
-
Gain confidence in their own ability to navigate technology troubleshooting.
-
Are able to view tech troubleshooting interactions as another form of customer service, to support an open mindset towards finding solutions.
Jennifer Koerber has two decades of experience in libraries, in both public-facing and behind-the-scenes roles. After 17 years at the Boston Public Library, she established her own business providing technology training and consulting services to libraries, and recently completed a contract as Training Manager at Harvard University Library, overseeing staff training for a new ILS platform.
She has written extensively for Library Journal on public library services and technology, and in May 2018, her book Library Services to Immigrants and New Americans: Celebration and Integration was released by Libraries Unlimited. In what remains of her time, she is an avid mobile photographer, crafter, and traveler.
You can find Jennifer online at www.jenniferkoerber.com and www.worksfromthetreehouse.com.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Adobe Connect
Developing a Maker Mindset: No Makerspace Required
7/17/2019
Is your makerspace garnering the interest you first thought it would? Are you struggling to create programming that stems beyond crafting? Let me guide you through techniques to empower your patrons by encouraging them to develop a Maker Mindset: a combination of processes that include the Maker Empowerment Theory and the Stanford Design process to retrain our though processes to recognize that learning begins at failure (not ends there), that we live in a designed world, and that we are able to change it through making. We’ll discuss sample programming, techniques, and challenges. No funding in the budget for 3D printers? Not necessary! Come see how to help your patron hold what’s in their mind in the palm of their hand sans printer. A takeaway for every level of interest!
Learning Objectives:
Amy Zell, Teen and Patron Technologies Assistant at Hubbard Public Library
Amy is a self proclaimed Maker after learning that she, too, has the wherewithal and resources to change the world through making, Amy Zell is using her Final Project through Kent State University M.L.I.S. to take this opportunity to inspire and instill the same passion in librarians that the Pittsburg Fab Institute instilled in her.
Location: Cuyahoga Falls Library
2015 3rd St
Cuyahoga Falls, OH 44221
There are currently 29 spots remaining out of 35
7/17/2019
Is your makerspace garnering the interest you first thought it would? Are you struggling to create programming that stems beyond crafting? Let me guide you through techniques to empower your patrons by encouraging them to develop a Maker Mindset: a combination of processes that include the Maker Empowerment Theory and the Stanford Design process to retrain our though processes to recognize that learning begins at failure (not ends there), that we live in a designed world, and that we are able to change it through making. We’ll discuss sample programming, techniques, and challenges. No funding in the budget for 3D printers? Not necessary! Come see how to help your patron hold what’s in their mind in the palm of their hand sans printer. A takeaway for every level of interest!
Learning Objectives:
- Introduce how to develop a Maker Mindset for any librarian or patron, regardless of tech experience.
- Increase confidence through hands-on activities and program development with a variety of different technologies.
- Explore application of the Maker Mondset across a variety of environments: storytime, actual makerspaces, coding sessions, book club and more.
Amy Zell, Teen and Patron Technologies Assistant at Hubbard Public LibraryAmy is a self proclaimed Maker after learning that she, too, has the wherewithal and resources to change the world through making, Amy Zell is using her Final Project through Kent State University M.L.I.S. to take this opportunity to inspire and instill the same passion in librarians that the Pittsburg Fab Institute instilled in her.
Currently loving her job as the Teen and Patron Technologies Assistant at Hubbard Public Library, Amy has spent the past year developing a Makerspace Book Club and educating patrons. Reluctant for her first several years in the library to run coding sessions and Maker Camps because of that “I don’t know enough about it to teach it” feeling, Amy encourages anyone who does programming of any type to attend. As Amy says to her teens, “Lets learn this together.” She plans to graduate from Kent State University with her M.L.I.S. in August 2019 and appreciates your support with this project.
Location: Cuyahoga Falls Library
2015 3rd St
Cuyahoga Falls, OH 44221
There are currently 29 spots remaining out of 35
Providing Top Notch Health Information in the Library
7/25/2019
Location: Online
Via Adobe Connect
7/25/2019
You’re a librarian, not a doctor! But sometimes, it seems your customers don’t know that. They’ve got a health concern, and you are going to give them an answer. Find out how to take some of the stress and anxiety out of this common public library query with this webinar.
Learning Objectives:
-
Learn techniques to help uncover a patron’s information need
-
Discover resources to answer public library patrons’ common health and wellness questions
-
Identify quality health and wellness apps to share with your patrons
Presenter:
Monique Mason is the manager of the Science & Technology division at the Akron-Summit County Public Library. A member of the Academy of Health Information Professionals, she has presented webinars and lectures on providing health information in a public library setting for OLC, NEORLS, and PLA.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
How to make Outlook and Calendar work for you!
8/14/2019
How can Office 365 Outlook and Calendar make your life easier? Join us for a quick over view of the two App's and then follow us into some organization tips and tricks. These are tools that should be working for you! Let us guide you and build on your knowledge to make your every day work quicker and smoother.
Learning Objectives:
Lexy Kmiecik has been at the Cleveland Public Library for seven years. Her well-rounded experience as a Substitute, Computer Aide, Children’s Librarian, and Assistant Manager at various locations on both the East and West sides of Cleveland all prepared her for her current role, Hough Branch Manager.
In 2017, Lexy was asked to join a committee of her peers in the design of a Clerk training. This team would ultimately go on to create a six module training series for CPL employees. Lexy’s past experience allowed her to excel in the design of Module 1: Customer Service. Since then, Lexy has had a hand in designing the curriculum for numerous courses. She regularly facilitates multiple classes month.
Location: Online via Adobe Connect
There are currently 26 spots remaining out of 75
8/14/2019
How can Office 365 Outlook and Calendar make your life easier? Join us for a quick over view of the two App's and then follow us into some organization tips and tricks. These are tools that should be working for you! Let us guide you and build on your knowledge to make your every day work quicker and smoother.
Learning Objectives:
- Quick over view of Office 365's Outlook and Calendar
- Organization tips and tricks for both Outlook and Calendar
- How to create folders and have e-mails automatically sent to them, to ease in-box congestion
Lexy Kmiecik has been at the Cleveland Public Library for seven years. Her well-rounded experience as a Substitute, Computer Aide, Children’s Librarian, and Assistant Manager at various locations on both the East and West sides of Cleveland all prepared her for her current role, Hough Branch Manager.In 2017, Lexy was asked to join a committee of her peers in the design of a Clerk training. This team would ultimately go on to create a six module training series for CPL employees. Lexy’s past experience allowed her to excel in the design of Module 1: Customer Service. Since then, Lexy has had a hand in designing the curriculum for numerous courses. She regularly facilitates multiple classes month.
Crystal Tancak has been with the Cleveland Public Library for 14 years. Originally starting as a Page before making her way through various positions in the organization, Crystal is currently the Manager of the Lorain Branch.
Location: Online via Adobe Connect
There are currently 26 spots remaining out of 75
How to make Outlook and Calendar work for you!
8/14/2019 - 8/14/2019
How can Office 365 Outlook and Calendar make your life easier? Join us for a quick over view of the two App's and then follow us into some organization tips and tricks. These are tools that should be working for you! Let us guide you and build on your knowledge to make your every day work quicker and smoother.
Learning Objectives:
Lexy Kmiecik has been at the Cleveland Public Library for seven years. Her well-rounded experience as a Substitute, Computer Aide, Children’s Librarian, and Assistant Manager at various locations on both the East and West sides of Cleveland all prepared her for her current role, Hough Branch Manager.
In 2017, Lexy was asked to join a committee of her peers in the design of a Clerk training. This team would ultimately go on to create a six module training series for CPL employees. Lexy’s past experience allowed her to excel in the design of Module 1: Customer Service. Since then, Lexy has had a hand in designing the curriculum for numerous courses. She regularly facilitates multiple classes month.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Adobe Connect
8/14/2019 - 8/14/2019
How can Office 365 Outlook and Calendar make your life easier? Join us for a quick over view of the two App's and then follow us into some organization tips and tricks. These are tools that should be working for you! Let us guide you and build on your knowledge to make your every day work quicker and smoother.Learning Objectives:
-
Quick over view of Office 365's Outlook and Calendar
-
Organization tips and tricks for both Outlook and Calendar
-
How to create folders and have e-mails automatically sent to them, to ease in-box congestion
Lexy Kmiecik has been at the Cleveland Public Library for seven years. Her well-rounded experience as a Substitute, Computer Aide, Children’s Librarian, and Assistant Manager at various locations on both the East and West sides of Cleveland all prepared her for her current role, Hough Branch Manager.In 2017, Lexy was asked to join a committee of her peers in the design of a Clerk training. This team would ultimately go on to create a six module training series for CPL employees. Lexy’s past experience allowed her to excel in the design of Module 1: Customer Service. Since then, Lexy has had a hand in designing the curriculum for numerous courses. She regularly facilitates multiple classes month.
Crystal Tancak has been with the Cleveland Public Library for 14 years. Originally starting as a Page before making her way through various positions in the organization, Crystal is currently the Manager of the Lorain Branch.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Adobe Connect
Engage Your Learners: Presentations and Training with Accelerated Learning Techniques
8/21/2019
Whether you plan on presenting to one person or a group of people, a few tips on being a presenter can help you get started to effectively pass on your knowledge. The three P’s of training will guide you in developing more engaging techniques: Prepare, Present & Post Activities.
Learning Objectives:
Angela Paterek is the Training Manager at the Rocky River Public Library. Along with her over 17 years of being a library trainer and 11 years of training in the corporate environment, Angela has also taught in public schools and business colleges. She has a degree in Business Education from the University of Akron.
Location: Rocky River Public Library
1600 Hampton Rd, ,
Rocky River, OH 44116
There are currently 26 spots remaining out of 35
8/21/2019
Whether you plan on presenting to one person or a group of people, a few tips on being a presenter can help you get started to effectively pass on your knowledge. The three P’s of training will guide you in developing more engaging techniques: Prepare, Present & Post Activities.
Learning Objectives:
- Prepare: Learn how prepare to encourage the learning process and set the environment for the session.
- Present: Discover tips for being a good presenter and how to tackle the curve balls.
- Post Activities: Explore ways to help the attendees continue learning.
Angela Paterek is the Training Manager at the Rocky River Public Library. Along with her over 17 years of being a library trainer and 11 years of training in the corporate environment, Angela has also taught in public schools and business colleges. She has a degree in Business Education from the University of Akron.Location: Rocky River Public Library
1600 Hampton Rd, ,
Rocky River, OH 44116
There are currently 26 spots remaining out of 35
You Can Be the Expert-Tech Troubleshooting with Confidence 201
9/11/2019
Location: Online via Adobe Connect
There are currently 8 spots remaining out of 50
9/11/2019
This advanced session will build out your tech troubleshooting tool box by exploring deeper or more subtle problems and discussing higher-level tech concepts that have an impact on users. At the end, you’ll learn how to continually increase your tech knowledge and develop a structure to hang new information on.
Learning Objectives:
- Learn more advanced techniques for tech troubleshooting, including looking “under the hood” and reverse engineering what happened.
- Understand that it’s not always the device in front of them that’s the issue, and how to explain higher-level tech concepts to less-savvy patrons.
- Gain confidence in their own ability to navigate technology troubleshooting.
- Are able to view tech troubleshooting interactions as another form of customer service, to support an open mindset towards finding solutions.
Jennifer Koerber has two decades of experience in libraries, in both public-facing and behind-the-scenes roles. After 17 years at the Boston Public Library, she established her own business providing technology training and consulting services to libraries, and recently completed a contract as Training Manager at Harvard University Library, overseeing staff training for a new ILS platform.
She has written extensively for Library Journal on public library services and technology, and in May 2018, her book Library Services to Immigrants and New Americans: Celebration and Integration was released by Libraries Unlimited. In what remains of her time, she is an avid mobile photographer, crafter, and traveler.
You can find Jennifer online at www.jenniferkoerber.com and www.worksfromthetreehouse.com.
Location: Online via Adobe Connect
There are currently 8 spots remaining out of 50
You Can Be the Expert-Tech Troubleshooting with Confidence 201
9/11/2019
Location: Online via Adobe Connect
There are currently 42 spots remaining out of 50
9/11/2019
This advanced session will build out your tech troubleshooting tool box by exploring deeper or more subtle problems and discussing higher-level tech concepts that have an impact on users. At the end, you’ll learn how to continually increase your tech knowledge and develop a structure to hang new information on.
Learning Objectives:
- Learn more advanced techniques for tech troubleshooting, including looking “under the hood” and reverse engineering what happened.
- Understand that it’s not always the device in front of them that’s the issue, and how to explain higher-level tech concepts to less-savvy patrons.
- Gain confidence in their own ability to navigate technology troubleshooting.
- Are able to view tech troubleshooting interactions as another form of customer service, to support an open mindset towards finding solutions.
Jennifer Koerber has two decades of experience in libraries, in both public-facing and behind-the-scenes roles. After 17 years at the Boston Public Library, she established her own business providing technology training and consulting services to libraries, and recently completed a contract as Training Manager at Harvard University Library, overseeing staff training for a new ILS platform.
She has written extensively for Library Journal on public library services and technology, and in May 2018, her book Library Services to Immigrants and New Americans: Celebration and Integration was released by Libraries Unlimited. In what remains of her time, she is an avid mobile photographer, crafter, and traveler.
You can find Jennifer online at www.jenniferkoerber.com and www.worksfromthetreehouse.com.
Location: Online via Adobe Connect
There are currently 42 spots remaining out of 50
Reducing Friction - Library User Experience on a Budget, Online and In Your Building
9/26/2019
User experience is the study of how users interact with products, spaces, and websites, and it's increasingly being applied to libraries. In this webinar, we'll look at user experience principles and how to evaluate existing buildings and sites, including journey maps and direct observation. We'll briefly discuss developing patron personas and how they help conceptualize how users interact with sites and spaces. Then, we'll move on to resources and strategies for improving the library user experience with low or no budget, and conclude with a chat-based brainstorming session on what you already see you can change about your building or website. A list of resources - print materials, websites, and organizations - will be available, along with the presentation slides.
Learning Objectives:
During and after this webinar, participants:
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
9/26/2019
User experience is the study of how users interact with products, spaces, and websites, and it's increasingly being applied to libraries. In this webinar, we'll look at user experience principles and how to evaluate existing buildings and sites, including journey maps and direct observation. We'll briefly discuss developing patron personas and how they help conceptualize how users interact with sites and spaces. Then, we'll move on to resources and strategies for improving the library user experience with low or no budget, and conclude with a chat-based brainstorming session on what you already see you can change about your building or website. A list of resources - print materials, websites, and organizations - will be available, along with the presentation slides.Learning Objectives:
During and after this webinar, participants:
-
Are introduced to user experience terminology, strategies, and tools, for both online and physical spaces.
-
Will learn how to construct and implement a basic, low/no budget user experience study and improvements.
-
May construct a brief list of "quick wins" they can implement immediately, based on brainstorming in the webinar chat.
-
Can follow up with a list of additional user experience resources.
Jennifer Koerber has two decades of experience in libraries, in both public-facing and behind-the-scenes roles. After 17 years at the Boston Public Library, she established her own business providing technology training and consulting services to libraries, and recently completed a contract as Training Manager at Harvard University Library, overseeing staff training for a new ILS platform.
She has written extensively for Library Journal on public library services and technology, and in May 2018, her book Library Services to Immigrants and New Americans: Celebration and Integration was released by Libraries Unlimited. In what remains of her time, she is an avid mobile photographer, crafter, and traveler.
You can find Jennifer online at www.jenniferkoerber.com and www.worksfromthetreehouse.com.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
Academic Library Directors' Networking Meeting
9/27/2019
Join your fellow academic library directors for a lively discussion. Please send your discussion topic ideas to Aimee deChambeau .
Location: University Libraries The University of Akron
Bierce Library
Akron, OH 44325-1701
There are currently 20 spots remaining out of 30
9/27/2019
Join your fellow academic library directors for a lively discussion. Please send your discussion topic ideas to Aimee deChambeau .
Location: University Libraries The University of Akron
Bierce Library
Akron, OH 44325-1701
There are currently 20 spots remaining out of 30
The Ohio Ethics Law: It's Everybody's Business!
10/22/2019
This lively session will help public officials and employees in understanding how to identify and avoid acting on potential conflicts of interest. It will also provide information regarding ethics prohibitions related to public contracts and potential post-employment requirements. Attendees will also learn about general assistance available from the Ohio Ethics Commission to assist both the public and public sectors in understanding and complying with the Ethics Laws.
Learning Objectives:
Susan Willeke is an accomplished government-relations professional with more than 27 years’ experience in public affairs, communication and public speaking. Susan joined the Ohio Ethics Commission in 2005 as the Education and Communications Manager where she oversees and conducts educational and communication outreach. In that position, Susan presents approximately 200 speeches annually, develops information strategies regarding agency programs and represents the Ethics Commission to Ohio citizens, the media and the Ohio legislature.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
10/22/2019
This lively session will help public officials and employees in understanding how to identify and avoid acting on potential conflicts of interest. It will also provide information regarding ethics prohibitions related to public contracts and potential post-employment requirements. Attendees will also learn about general assistance available from the Ohio Ethics Commission to assist both the public and public sectors in understanding and complying with the Ethics Laws.Learning Objectives:
-
Hear about ethics prohibitions related to public contracts and potential post-employment requirements
-
Learn about general assistance available from the Ohio Ethics Commission to assist both the public and public sectors
Susan Willeke is an accomplished government-relations professional with more than 27 years’ experience in public affairs, communication and public speaking. Susan joined the Ohio Ethics Commission in 2005 as the Education and Communications Manager where she oversees and conducts educational and communication outreach. In that position, Susan presents approximately 200 speeches annually, develops information strategies regarding agency programs and represents the Ethics Commission to Ohio citizens, the media and the Ohio legislature.When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
Hosting a Wikipedia Edit-a-thon in Your Library
10/23/2019
Beth Owens is the Research & Scholarly Communications Librarian in the Ingalls Library at the Cleveland Museum of Art. In her role she liaises with several different departments within the museum, and serves as a personal librarian for graduate students enrolled in the Joint Program in Art History and Museum Studies with Case Western Reserve University. Beth has a BA in Art History from Northwestern University, and an MLIS from Kent State University.
Location: Online via Adobe Connect
There are currently 36 spots remaining out of 50
10/23/2019
In this webinar, you will learn the basics for holding a Wikipedia Edit-a-thon in your library. Edit-a-thons are a great programming activity for adults, or an opportunity to partner with a local organization. The presenter will share what worked and what didn’t from two separate editing events.
Learning objectives:
- Create/define a Wikipedia Edit-a-thon
- Prepare and plan for the event
- Conduct and evaluate the event
Beth Owens is the Research & Scholarly Communications Librarian in the Ingalls Library at the Cleveland Museum of Art. In her role she liaises with several different departments within the museum, and serves as a personal librarian for graduate students enrolled in the Joint Program in Art History and Museum Studies with Case Western Reserve University. Beth has a BA in Art History from Northwestern University, and an MLIS from Kent State University.Location: Online via Adobe Connect
There are currently 36 spots remaining out of 50
Hosting a Wikipedia Edit-a-thon in Your Library
10/23/2019
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Adobe Connect
10/23/2019
In this webinar, you will learn the basics for holding a Wikipedia Edit-a-thon in your library. Edit-a-thons are a great programming activity for adults, or an opportunity to partner with a local organization. The presenter will share what worked and what didn’t from two separate editing events.
Learning objectives:
-
Create/define a Wikipedia Edit-a-thon
-
Prepare and plan for the event
-
Conduct and evaluate the event
Presenter:
Beth Owens is the Research & Scholarly Communications Librarian in the Ingalls Library at the Cleveland Museum of Art. In her role she liaises with several different departments within the museum, and serves as a personal librarian for graduate students enrolled in the Joint Program in Art History and Museum Studies with Case Western Reserve University. Beth has a BA in Art History from Northwestern University, and an MLIS from Kent State University.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Adobe Connect
Adult Book Buzz with Penguin Random House
10/30/2019
Location: Online via Adobe Connect
There are currently 14 spots remaining out of 50
10/30/2019
Join Amanda Fensch, Sales Manager with Penguin Random House, as she discusses the upcoming titles you need to know about. These previews will help you know what books will be the hottest titles of the upcoming season and be prepared to answer patrons questions about what they should read next. All attendees are automatically entered into an ARC giveaway.
Presenter:
Amanda Fensch spent over a decade working in public libraries in Ohio, from circulation to youth librarian to adult services manager. She’s been with Penguin Random House since 2016. Along with talking about books, she also assists digital wholesalers with title selections and marketing efforts.
Location: Online via Adobe Connect
There are currently 14 spots remaining out of 50
Adult Book Buzz with Penguin Random House Spring 2020
10/30/2019
Location: Online via Adobe Connect
There are currently 395 spots remaining out of 500
10/30/2019
Join Amanda Fensch, Sales Manager with Penguin Random House, as she discusses the upcoming titles you need to know about. These previews will help you know what books will be the hottest titles of the upcoming season and be prepared to answer patrons questions about what they should read next. All attendees are automatically entered into an ARC giveaway.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Adobe Connect
There are currently 395 spots remaining out of 500
Kids and YA Book Buzz with Penguin Random House
11/6/2019
Location: Online via Adobe Connect
There are currently 12 spots remaining out of 50
11/6/2019
Join Amanda Fensch, Sales Manager with Penguin Random House, as she discusses the upcoming kids and YA titles you need to know about. These previews will help you know what books will be the hottest titles of the upcoming season and be prepared to answer patrons questions about what they should read next. All attendees are automatically entered into an ARC giveaway.
Presenter:
Amanda Fensch spent over a decade working in public libraries in Ohio, from circulation to youth librarian to adult services manager. She’s been with Penguin Random House since 2016. Along with talking about books, she also assists digital wholesalers with title selections and marketing efforts.
Location: Online via Adobe Connect
There are currently 12 spots remaining out of 50
Kids and YA Book Buzz with Penguin Random House
11/6/2019
Location: Online via Adobe Connect
11/6/2019
Join Amanda Fensch, Sales Manager with Penguin Random House, as she discusses the upcoming kids and YA titles you need to know about. These previews will help you know what books will be the hottest titles of the upcoming season and be prepared to answer patrons questions about what they should read next. All attendees are automatically entered into an ARC giveaway.
Presenter:
Amanda Fensch spent over a decade working in public libraries in Ohio, from circulation to youth librarian to adult services manager. She’s been with Penguin Random House since 2016. Along with talking about books, she also assists digital wholesalers with title selections and marketing efforts.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Adobe Connect
The Unified Desk: Customer Service at Its Best
11/20/2019
Can circulation staff and librarians coexist? Can you manage the fact that the public thinks ALL library staff are librarians? Is it possible to exchange ego for an expanded library experience?
In this webinar I will challenge library staff to remove the barriers and hierarchy that separate staff at the expense of the customer. We will explore opportunities where library clerks and librarians work side by side to provide a more holistic customer service experience.
Learning Objectives:
Mary Lou Carolan, Library Champion, Social Justice Advocate, Community Innovator, Placemaker. Administrator for the Newburgh Free Library, Newburgh, NY. www.newburghlibrary.org.
Mary Lou is a library-futurist, speaker, writer, library director and idea generator for re-positioning libraries as community leaders and innovators. Her mission is to forever upgrade the perception of libraries by using a creative blend of innovative marketing techniques, community -centered projects, storytelling, placemaking principles and extraordinary customer service. Drawing from 15 years of library experience, preceded by 20 years leading non-profit community-based organizations, Carolan has created and implemented many successful marketing campaigns and outreach initiatives for rural and inner-city libraries of all sizes.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
11/20/2019
Can circulation staff and librarians coexist? Can you manage the fact that the public thinks ALL library staff are librarians? Is it possible to exchange ego for an expanded library experience? In this webinar I will challenge library staff to remove the barriers and hierarchy that separate staff at the expense of the customer. We will explore opportunities where library clerks and librarians work side by side to provide a more holistic customer service experience.
Learning Objectives:
-
The benefit of providing more mentoring opportunities between library clerks and librarians to build a better library
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Explore the meaning of customer service and what it truly means to serve the public
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Challenge participants to see that their bias/fear of co-mingling staff has, and will continue to, hold them back from providing quality customer experiences and growing our profession
Mary Lou Carolan, Library Champion, Social Justice Advocate, Community Innovator, Placemaker. Administrator for the Newburgh Free Library, Newburgh, NY. www.newburghlibrary.org. Mary Lou is a library-futurist, speaker, writer, library director and idea generator for re-positioning libraries as community leaders and innovators. Her mission is to forever upgrade the perception of libraries by using a creative blend of innovative marketing techniques, community -centered projects, storytelling, placemaking principles and extraordinary customer service. Drawing from 15 years of library experience, preceded by 20 years leading non-profit community-based organizations, Carolan has created and implemented many successful marketing campaigns and outreach initiatives for rural and inner-city libraries of all sizes.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
Spanish in a Pinch for Library Staff
12/4/2019
Location: Online via Adobe Connect
There are currently 16 spots remaining out of 75
12/4/2019
This webinar will give an introduction into the Spanish language as well as the people that speak it. You will be provided with short cuts and an understanding of the basics of the language. Know the essential phrases that can breach some of the communication gap when working with Spanish speaking patrons that do not speak English.
Learning Objectives:
- Introduction to the Spanish Language
- Learn short cuts
- Learn essential phrases
Presenter:
Jaime Declet was born and raised in Caguas Puerto Rico. Moving to Ohio to finish his college degree at OSU. He made a stop to visit relatives in Cleveland, and the rest as they say is history. Married to Jeannine, children Andrew & Victoria. He started working in libraries as a volunteer in the sixth grade through High School. Working for the Cleveland State University, Fine Arts Library for six years and has been working in public libraries for the past 19 years. Mr. Declet started his public library career with the Lorain Public Library. He currently works for the Cleveland Public Library managing the South Branch. Mr. Declet is a member of the Advisory Board of Virginia Hamilton Conference on Multicultural Children's Literature, member of the Board of Directors of the Tremont West Development Corporation. His job is to make sure that the community he serves knows that the Library is here to help. Therefore, he makes sure that the Library is front and center in all community events
Location: Online via Adobe Connect
There are currently 16 spots remaining out of 75
Unconscious Bias & Micro Messages
12/5/2019
This foundational workshop serves as a starting point for diversity and inclusion programming. It explores the phenomena of unconscious bias and how professionals can minimize its effects on employee and customer/client relations. Participants will learn how their own unique identities shape their experiences and impact their day-to-day interactions with others. They will learn strategies for minimizing the effects of unconscious bias, which can manifest in the form of verbal, non-verbal, and environmental micro-messages.
Participants will examine the role they play in communicating micro-messages both interpersonally and organizationally, and build skills that will aid them in addressing micro-inequities when they occur. Participants will gain greater confidence in their ability to communicate value and have a positive impact through micro-affirmations, as well as other skills that will aid them in creating an inclusive space where everyone is respected, valued, and appreciated.
Learning Objectives:
Location: Twinsburg Public Library
10050 Ravenna Rd.
Twinsburg, OH 44087
There are currently 11 spots remaining out of 35
12/5/2019
This foundational workshop serves as a starting point for diversity and inclusion programming. It explores the phenomena of unconscious bias and how professionals can minimize its effects on employee and customer/client relations. Participants will learn how their own unique identities shape their experiences and impact their day-to-day interactions with others. They will learn strategies for minimizing the effects of unconscious bias, which can manifest in the form of verbal, non-verbal, and environmental micro-messages.
Participants will examine the role they play in communicating micro-messages both interpersonally and organizationally, and build skills that will aid them in addressing micro-inequities when they occur. Participants will gain greater confidence in their ability to communicate value and have a positive impact through micro-affirmations, as well as other skills that will aid them in creating an inclusive space where everyone is respected, valued, and appreciated.
Learning Objectives:
- Develop awareness around the impact of our individual identities on our personal and professional experiences
- Explore the concepts of unconscious bias as it relates to single stories and bias at individual, interpersonal, and group levels
- Review best practices and strategies for disrupting bias at individual, interpersonal, and group levels
Caitlin Hawkins, Diversity Center of Northeast Ohio
As a community social worker, Caitlin is passionate about creative, authentic engagement in workplaces and communities. Her educational and professional experiences in community development and higher education lead her to the understanding that relationships matter, and that relationships with people who are different from ourselves provide opportunities for immense growth and collaboration, as long as we know how to harness those connections. . At The Diversity Center of Northeast Ohio, she works alongside businesses and organizations through every step of the consulting process and engages staff in customized workshops around the topics of Diversity, Equity, and Inclusion. Caitlin works with the express intention of facilitating the growth of inclusive and equitable workplaces.
Kaila “KJ” Johnson, Diversity Center of Northeast Ohio
At The Diversity Center of Northeast Ohio, KJ researches and designs diversity and inclusion programming for the Higher Education & Young Adults (HEYA) division of The Diversity Center. HEYA offers a variety of services and opportunities that emphasize young adult leadership development based in promoting multiculturalism, anti-racism, and accessibility in learning communities. Additionally, KJ organizes and facilitates diversity education programming for middle and high school conferences, summits, and retreats to equip students to be agents of change. KJ is dedicated to eliminating bias, racism, and bigotry through education, networking and establishing community partnerships between higher education institutions and the communities they reside in.
Location: Twinsburg Public Library
10050 Ravenna Rd.
Twinsburg, OH 44087
There are currently 11 spots remaining out of 35
Academic Library Director's Network Meeting
12/6/2019
The Northeast Ohio Regional Library System hosts a networking group for the Academic Library Directors in the region. The Academic Library Directors Networking Group (ALDNG) meets about every three months (four times a year) to discuss relevant issues in our libraries and includes a diverse set library directors, from public and private institutions.
Topics for the December 2019 meeting have yet to be determine. Please send any agenda topics to Karla Aleman, Dean of the Library at Lorain County Community College, via email (kaleman@lorainccc.edu) or phone (440-522-8065).
Meeting Location & Parking:
Parking is free on the campus of Lorain County Community College. Please review Map and Directions to LCCC page for details on accessing the campus. Parking in lots 9 and 1 are the closest to the Bass Library (LC) Building. The meeting will be held in the Bass Library, room LC 210.
Location: Bass Library/Community Resource Center
Lorain County Community College
Elyria, OH 44035
There are currently 19 spots remaining out of 25
12/6/2019
The Northeast Ohio Regional Library System hosts a networking group for the Academic Library Directors in the region. The Academic Library Directors Networking Group (ALDNG) meets about every three months (four times a year) to discuss relevant issues in our libraries and includes a diverse set library directors, from public and private institutions.
Topics for the December 2019 meeting have yet to be determine. Please send any agenda topics to Karla Aleman, Dean of the Library at Lorain County Community College, via email (kaleman@lorainccc.edu) or phone (440-522-8065).
Meeting Location & Parking:
Parking is free on the campus of Lorain County Community College. Please review Map and Directions to LCCC page for details on accessing the campus. Parking in lots 9 and 1 are the closest to the Bass Library (LC) Building. The meeting will be held in the Bass Library, room LC 210.
Location: Bass Library/Community Resource Center
Lorain County Community College
Elyria, OH 44035
There are currently 19 spots remaining out of 25
To Tag, or Not to Tag? Implementing RFID at Your Library
12/10/2019
RFID promises to revolutionize circulation at your library, from checkout and returns to inventory and security. But once the equipment is installed, what does it really take to place an individually encoded RFID tag on every one of the thousands of items in your collection?
We’d like to walk you through the process.
Learning Objectives:
John Reese is vice president of on-site services at Backstage Library Works. He earned his MLS from Brigham Young University and has been immersed in libraries and library technology for more than 30 years. John has presided over on-site collections management projects for RFID tagging, inventory, weeding, and reclassification. His teams have counted, relabeled, cleaned, shifted, moved, and interfiled tens of millions of books.
Location: Online via Adobe Connect
There are currently 39 spots remaining out of 50
12/10/2019
RFID promises to revolutionize circulation at your library, from checkout and returns to inventory and security. But once the equipment is installed, what does it really take to place an individually encoded RFID tag on every one of the thousands of items in your collection?
We’d like to walk you through the process.
Learning Objectives:
- Consider RFID tag types, shapes, and sizes for optimized device reading, along with where to place them on books and media
- Understand the tagging process at the item level and at the project level
- Know why and how to disable older, non-ISO tags when implementing an updated RFID system
- Explore project management considerations to ensure that a collection is tagged completely, correctly, and quickly
John Reese is vice president of on-site services at Backstage Library Works. He earned his MLS from Brigham Young University and has been immersed in libraries and library technology for more than 30 years. John has presided over on-site collections management projects for RFID tagging, inventory, weeding, and reclassification. His teams have counted, relabeled, cleaned, shifted, moved, and interfiled tens of millions of books.Location: Online via Adobe Connect
There are currently 39 spots remaining out of 50
New-to-Libraries Network presents Library Resident Programs
12/17/2019
New-to-Libraries Network presents a webinar about Library Resident Programs as told by current and past Residents. Our speakers are Adriana Cásarez, Maud Mundava, and Jamia Williams. Please join us on December 17th 3-4pm to hear them speak about their experience as Residents, learn more about what a Library Residency is, and if it might be right for you!
Location: Online
Via Adobe Connect
There are currently 27 spots remaining out of 50
12/17/2019
New-to-Libraries Network presents a webinar about Library Resident Programs as told by current and past Residents. Our speakers are Adriana Cásarez, Maud Mundava, and Jamia Williams. Please join us on December 17th 3-4pm to hear them speak about their experience as Residents, learn more about what a Library Residency is, and if it might be right for you!
Location: Online
Via Adobe Connect
There are currently 27 spots remaining out of 50
Changing the Library World, One Subject Heading at a Time: Collaborating with the Cataloging Lab
1/8/2020
Offensive terminology and biased classification structures can negatively impact the relationship between a library and its users. Change in these systems seems to move at a glacial pace, and the revision process can seem complex and opaque. Attend this session to learn about the Cataloging Lab, a wiki where everyday heroes (like you!) can collaborate to craft proposals for changes or additions to Library of Congress Subject Headings. Non-catalogers are especially welcome! If you care about the words that libraries use to describe people and ideas, please join the efforts to make the words we use in library catalogs fair, just, and welcoming to all.
Learning objectives:
Violet Fox is a library metadata expert and former cataloger. Her research interests include the ethical implications of library classification.
Location: Online
Via Adobe Connect
There are currently 32 spots remaining out of 50
1/8/2020
Offensive terminology and biased classification structures can negatively impact the relationship between a library and its users. Change in these systems seems to move at a glacial pace, and the revision process can seem complex and opaque. Attend this session to learn about the Cataloging Lab, a wiki where everyday heroes (like you!) can collaborate to craft proposals for changes or additions to Library of Congress Subject Headings. Non-catalogers are especially welcome! If you care about the words that libraries use to describe people and ideas, please join the efforts to make the words we use in library catalogs fair, just, and welcoming to all.
Learning objectives:
- Recognize the impact that offensive terminology in catalogs can have on relations between libraries and patrons
- Learn about the Library of Congress Subject Heading proposal process and the criteria used to judge proposals
- Understand how they can use the Cataloging Lab to propose revisions to LCSH
Violet Fox is a library metadata expert and former cataloger. Her research interests include the ethical implications of library classification.Location: Online
Via Adobe Connect
There are currently 32 spots remaining out of 50
Changing the Library World, One Subject Heading at a Time: Collaborating with the Cataloging Lab
1/8/2020
Offensive terminology and biased classification structures can negatively impact the relationship between a library and its users. Change in these systems seems to move at a glacial pace, and the revision process can seem complex and opaque. Attend this session to learn about the Cataloging Lab, a wiki where everyday heroes (like you!) can collaborate to craft proposals for changes or additions to Library of Congress Subject Headings. Non-catalogers are especially welcome! If you care about the words that libraries use to describe people and ideas, please join the efforts to make the words we use in library catalogs fair, just, and welcoming to all.
Violet Fox is a library metadata expert and former cataloger. Her research interests include the ethical implications of library classification.?
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
1/8/2020
Offensive terminology and biased classification structures can negatively impact the relationship between a library and its users. Change in these systems seems to move at a glacial pace, and the revision process can seem complex and opaque. Attend this session to learn about the Cataloging Lab, a wiki where everyday heroes (like you!) can collaborate to craft proposals for changes or additions to Library of Congress Subject Headings. Non-catalogers are especially welcome! If you care about the words that libraries use to describe people and ideas, please join the efforts to make the words we use in library catalogs fair, just, and welcoming to all.
Learning objectives:
-
Recognize the impact that offensive terminology in catalogs can have on relations between libraries and patrons
-
Learn about the Library of Congress Subject Heading proposal process and the criteria used to judge proposals
-
Understand how they can use the Cataloging Lab to propose revisions to LCSH
Violet Fox is a library metadata expert and former cataloger. Her research interests include the ethical implications of library classification.?When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
The Road to Copyright Clarity
2/11/2020
A Collaboration between the Northeast Ohio Regional Library System and the Media Education Lab
Do you have questions about how copyright and fair use affect you or your patrons? Renee Hobbs will introduce key ideas about copyright as it applies to the work of librarians in public, academic, school and special library contexts. She will answer your questions about copyright, digital media and learning and discuss strategies for using inquiry practices to support people's ability to gain a better understanding of copyright law and apply it to everyday life.
Learning Objectives:
Renee Hobbs is the author of Copyright Clarity: How Fair Use Supports Digital Learning and 9 other books about digital and media literacy education. Professor and Director of the Media Education Lab at the University of Rhode Island's Harrington School of Communication and Media, where she co-directs the Graduate Certificate in Digital Literacy. Hobbs is a educator, researcher and activist who advances the quality of media literacy education in the United States and around the world. She is the Founding Editor of the Journal of Media Literacy Education.
Location: Online
Via Zoom
There are currently 71 spots remaining out of 100
2/11/2020
A Collaboration between the Northeast Ohio Regional Library System and the Media Education Lab
Do you have questions about how copyright and fair use affect you or your patrons? Renee Hobbs will introduce key ideas about copyright as it applies to the work of librarians in public, academic, school and special library contexts. She will answer your questions about copyright, digital media and learning and discuss strategies for using inquiry practices to support people's ability to gain a better understanding of copyright law and apply it to everyday life.
Learning Objectives:
- Understand the purpose of copyright law and its relevance to the work of librarians and their patrons
- Gain knowledge of some of the different types of misinformation that patrons may have about copyright
- Appreciate how inquiry learning practices can help empower people with a deeper understanding of how copyright law applies to the everyday practices of work, school and daily life.
Renee Hobbs is the author of Copyright Clarity: How Fair Use Supports Digital Learning and 9 other books about digital and media literacy education. Professor and Director of the Media Education Lab at the University of Rhode Island's Harrington School of Communication and Media, where she co-directs the Graduate Certificate in Digital Literacy. Hobbs is a educator, researcher and activist who advances the quality of media literacy education in the United States and around the world. She is the Founding Editor of the Journal of Media Literacy Education. Location: Online
Via Zoom
There are currently 71 spots remaining out of 100
The Road to Copyright Clarity
2/11/2020
A Collaboration between the Northeast Ohio Regional Library System and the Media Education Lab
Do you have questions about how copyright and fair use affect you or your patrons? Renee Hobbs will introduce key ideas about copyright as it applies to the work of librarians in public, academic, school and special library contexts. She will answer your questions about copyright, digital media and learning and discuss strategies for using inquiry practices to support people's ability to gain a better understanding of copyright law and apply it to everyday life.
Learning Objectives:
Renee Hobbs is the author of Copyright Clarity: How Fair Use Supports Digital Learning and 9 other books about digital and media literacy education. Professor and Director of the Media Education Lab at the University of Rhode Island's Harrington School of Communication and Media, where she co-directs the Graduate Certificate in Digital Literacy. Hobbs is a educator, researcher and activist who advances the quality of media literacy education in the United States and around the world. She is the Founding Editor of the Journal of Media Literacy Education.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Zoom
2/11/2020
A Collaboration between the Northeast Ohio Regional Library System and the Media Education LabDo you have questions about how copyright and fair use affect you or your patrons? Renee Hobbs will introduce key ideas about copyright as it applies to the work of librarians in public, academic, school and special library contexts. She will answer your questions about copyright, digital media and learning and discuss strategies for using inquiry practices to support people's ability to gain a better understanding of copyright law and apply it to everyday life.
Learning Objectives:
-
Understand the purpose of copyright law and its relevance to the work of librarians and their patrons
-
Gain knowledge of some of the different types of misinformation that patrons may have about copyright
-
Appreciate how inquiry learning practices can help empower people with a deeper understanding of how copyright law applies to the everyday practices of work, school and daily life.
Renee Hobbs is the author of Copyright Clarity: How Fair Use Supports Digital Learning and 9 other books about digital and media literacy education. Professor and Director of the Media Education Lab at the University of Rhode Island's Harrington School of Communication and Media, where she co-directs the Graduate Certificate in Digital Literacy. Hobbs is a educator, researcher and activist who advances the quality of media literacy education in the United States and around the world. She is the Founding Editor of the Journal of Media Literacy Education. When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Zoom
New Supervisors' Academy
2/13/2020
The NEO-RLS New Supervisor's Academy is back by popular demand.
Becoming a supervisor adds new and different challenges to your work day regardless of the type of library you work in or the size of library you work in, The Academy's courses will provide you with the skills and confidence you need to handle the many and varied challenges of being a supervisor. Programs will focus on three key areas: leadership, communication and staff development. The Academy is appropriate for new supervisors in multi-type libraries and for those who want a refresher.
It was great to network with others that are in the same situation as myself. It was great to gain more knowledge on several topics about being a supervisor. I liked being able to bounce ideas off of each other too.
Session 1
Thursday, February 13, 2020 - Twinsburg Public Library 9:30 a.m. - 4:00 p.m.
It all Starts with Attitude and Knowing Yourself
Being a good supervisor starts with having a great attitude and our series will begin with the opportunity to listen and interact with leaders as they share their experiences regarding the impact of attitude. Be sure to bring your most pressing questions.
The panel will consist of:
Amy Switzer, Director,Shaker Heights Public Library
Thomas Hyland, Library Program Chair, Professor, Lakeland Community College Library
Katie Ringenbach, Director, Burton Public Library
Jamie Mason, Director, Rocky River Public Library
Anastasia Diamond Ortiz, Director, Lorain Public Library System
The afternoon will focus on a Myers Briggs assessment. The Myers-Briggs Type Indicator (MBTI) assessment provides a useful method for understanding people by looking at eight personality preferences that everyone uses at different times. One of the most critical aspects of the MBTI is that it identifies preferences, not abilities or skills. It is designed to bring type awareness to those who might find growth and learning within its ideas. You will have fun exploring and validating your type preferences. The MBTI is the most popular assessment in the world and has been applied as a tool for many years by a variety of users around the globe. This assessment will not only help you to know yourself but give you insights into how your employees work.
Presenter:
Holly Klingler, Research and Innovation Coordinator, NEO-RLS
Session 2:
Wednesday, March 4, 2020 at 10:00 a.m. From Your Desktop
If It's Broke Fix It: Handling Leftover Challenges Effectively
All too often, outgoing supervisors leave unresolved challenges for the next person to fix. Then, you arrive! As the new supervisor, you have two choices. You can look the other way, forge ahead with your plans and hope the old issues disappear (although, if they didn't before, it's not likely they will now) or you can fix them. The right answer is, of course, to correct the problems so you have a clear shot at success in your position. But, how do you go about addressing something that might have been brewing for a long time? In this webinar, we'll consider 5 Simple Steps to Starting with a Clean Slate. Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.
Presenter:
Cheryl Kuonen, Director, Mentor Public Library
Session 3
Wednesday, April 8, 2020 at 10:00 a.m to 11:00 a.m. From Your Desktop
Effective Workplace Communication for New Supervisors
Experts suggest that we are communicating in one way or another more than 90% of the time we are awake! Communication can be positive or negative, verbal, non-verbal or in writing. Communicating effectively is a learned skill that requires practice, patience and a desire to be more effective every day.
More importantly, your success as a supervisor will greatly depend on how effective you are in communicating your message to others in your library. This webinar program for the New Supervisors Academy of NEO-RLS will focus on the dos and don'ts of effectively communicating with others (including your boss)!
Presenter:
Andrew Sanderbeck has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the People Connect Institute Webinars.
Session 4
Tuesday, May 5 2020- Location-Cuyahoga Falls Library-9:30-4:00
The New Supervisor's Toolkit
Supervisors must balance a variety of competing priorities while working with a variety of people. Fortunately, the necessary skills of an effective supervisor can be learned. In the morning we will focus on the five key supervisory skills, complete a self-evaluation relating to the five skills and develop a plan of action that relates to the skills you'd like to most improve in the following 90 days. You will have a chance to put the supervisory skills into practice during game simulation. This interactive workshop will focus on the five key supervisory skills that form the New Supervisor's Tool Kit.
Learning Objectives:
Betsy Lantz, Executive Director, NEO-RLS
Session 5
Wednesday, June 10, 2020 from Your Desktop 10:00 am - 11:30 am
HR Stuff that Every Supervisor Should Know
In order to successfully lead others, supervisors need to feel empowered, knowledgeable, capable of exciting their team members and inspiring them to do their best work every day. Scott Warrick will share the basics of Human Resource Management for library supervisors, managers and leaders.
Presenter:
Scott Warrick, Scott uses his unique background of LAW and HUMAN RESOURCES to help organizations get where they want to go, which includes coaching and training managers and employees in his own unique, practical and entertaining style.
Session 6
Wednesday, July 8, 2020 at 10:00 a.m. From Your Desktop
Time Management: Yours and Theirs
Almost everyone has more to do than they can get to in any one day. When you become a manager/supervisor you generally inherit even more things to do in even less time. Poor personal time management skills take a toll on us as individuals and on our co-workers. Understanding how to effectively manage time will allow you to survive with less stress, accomplish your goals more easily, make quality and timely decisions and provide a work culture in which your co-workers can prosper as well.
There are many different techniques for helping manage our time.
Learning Objectives:
Andrew Sanderbeck has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the People Connect Institute Webinars.
Session 7
Thursday, August 6, 2020- Location Stow-Munroe Falls Public Library-9:30-3:30
Setting Performance Goals and Evaluations
In the morning session we will learn about setting performance goals, coaching and monitoring performance, and conducting periodic evaluations - all critical job skills for all supervisors. You will learn the basics of each and then apply your learning to real-life scenarios. Come prepared to learn how you can be successful in helping staff be effective in their individual work performance and motivate them to be their very best.
Performance Planning
The afternoon session will concentrate on effective performance planning as a key component in the performance management cycle. Learn how to have clear, empowering conversations with employees in order to create a performance plan that brings focus, clarity, and motivation. This session will also use scenario-based learning to help those in attendance apply learning to real-life examples.
Presenters:
Catherine Monnin, Library Consultant
Sharon Tufts, Library Consultant
Session 8
Wednesday, September 16, 2020 at 10:00 a.m. From Your Desktop
Critical Thinking
Great critical thinking skills are essential in handling the challenges and demands that supervisors continually face each day. It is also important to instill such soft skills in your employees so that they can handle the daily demands of their jobs. But what exactly are these crucial abilities? And better yet, why are they important and how can they help us in this ever-changing library environment?
Critical thinking is an overarching skill that helps you succeed in many facets of your professional and personal life. Characteristics like open-mindedness, good decision-making, the ability to be self-aware, and the capacity to adapt in the workplace are all tools that are driven by good critical thinking.
We will define what the concept of critical thinking is and explore several of the associated tools mentioned above. We will then investigate these soft skills and learn ways we can immediately improve them so that we can become a more conscious and efficient critical thinker.
Presenter:
Holly Klingler, Research and Innovation Coordinator, NEO-RLS
Session 9
Thursday, October 15, 2020 From Your Desktop 10:00 am
It's a Manager/Supervisor's Job to Motivate Staff!
Great things happen when people are motivated. However, we often think that everyone comes to the job already motivated or they should be as motivated as others around them. Either rarely happens and therefore, it is the Manager/Supervisor’s job to motivate staff. This session will look at ways of discovering what motivates your staff, discuss setting stretch goals to promote growth and autonomy, and examine common behavioral barriers to motivating staff.
Presenter:
Betsy Lantz, Executive Director, NEO-RLS
Session 10
Thursday, November 12, 2020- Location TBA 9:30 -3:30
Budgeting, Interviewing, and Caring for Yourself
The last session will focus on supervisory skills that are often overlooked until they are necessary.
Budgeting
Learn about where library funding comes from. Demystify the forms, procedures, and checks and balances involved in public finance.
Presenter: Amie Lynn,CPA, Fiscal Officer, Massillon Public Library
Interviewing Techniques for New Supervisors
Hiring great employees is critical to an organization's success and makes life easier for everyone. The key to hiring the right person starts with the application and interview process. You will learn how to create an interview plan, how to construct appropriate interview questions that provide the information you need, and how to avoid common interview mistakes. In addition, we will cover what is and isn't legal to ask a candidate and how to evaluate the information you have received in order to make the best decision.
Taking Care of Yourself
As supervisors and leaders we know we should care for ourselves but we often don't. We are focused on taking care of our organizations, our employees and meeting our goals. However, neglecting yourself can become a very real detriment to your team while healthy self-care can actually increase your effectiveness and that of your employees. Self-care is a hallmark of effective leaders. Learn how to recognize when you need to focus on yourself and what questions to ask to begin taking care of yourself.
Presenter:
Betsy Lantz, Executive Director, NEO-RLS
Lunch and light refreshments will be provided.
Location: Twinsburg Public Library
10050 Ravenna Rd.
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
2/13/2020
The NEO-RLS New Supervisor's Academy is back by popular demand.
Becoming a supervisor adds new and different challenges to your work day regardless of the type of library you work in or the size of library you work in, The Academy's courses will provide you with the skills and confidence you need to handle the many and varied challenges of being a supervisor. Programs will focus on three key areas: leadership, communication and staff development. The Academy is appropriate for new supervisors in multi-type libraries and for those who want a refresher.
- The Academy is a blended course which runs from February through November and consists of 4 face-to-face workshops and 6 webinars
- We recommend that you attend the Academy in its entirety in order to maximize your learning
- Archives of live webinars will be available at your convenience for those attending the Academy in its entirety and experiencing a scheduling conflict
- Live webinars will be available individually for registration for those NOT attending the Academy in its entirety
It was great to network with others that are in the same situation as myself. It was great to gain more knowledge on several topics about being a supervisor. I liked being able to bounce ideas off of each other too.
Session 1
Thursday, February 13, 2020 - Twinsburg Public Library 9:30 a.m. - 4:00 p.m.
It all Starts with Attitude and Knowing Yourself
Being a good supervisor starts with having a great attitude and our series will begin with the opportunity to listen and interact with leaders as they share their experiences regarding the impact of attitude. Be sure to bring your most pressing questions.
The panel will consist of:
Amy Switzer, Director,Shaker Heights Public Library
Thomas Hyland, Library Program Chair, Professor, Lakeland Community College Library
Katie Ringenbach, Director, Burton Public Library
Jamie Mason, Director, Rocky River Public Library
Anastasia Diamond Ortiz, Director, Lorain Public Library System
The afternoon will focus on a Myers Briggs assessment. The Myers-Briggs Type Indicator (MBTI) assessment provides a useful method for understanding people by looking at eight personality preferences that everyone uses at different times. One of the most critical aspects of the MBTI is that it identifies preferences, not abilities or skills. It is designed to bring type awareness to those who might find growth and learning within its ideas. You will have fun exploring and validating your type preferences. The MBTI is the most popular assessment in the world and has been applied as a tool for many years by a variety of users around the globe. This assessment will not only help you to know yourself but give you insights into how your employees work.
Presenter:
Holly Klingler, Research and Innovation Coordinator, NEO-RLS
Session 2:
Wednesday, March 4, 2020 at 10:00 a.m. From Your Desktop
If It's Broke Fix It: Handling Leftover Challenges Effectively
All too often, outgoing supervisors leave unresolved challenges for the next person to fix. Then, you arrive! As the new supervisor, you have two choices. You can look the other way, forge ahead with your plans and hope the old issues disappear (although, if they didn't before, it's not likely they will now) or you can fix them. The right answer is, of course, to correct the problems so you have a clear shot at success in your position. But, how do you go about addressing something that might have been brewing for a long time? In this webinar, we'll consider 5 Simple Steps to Starting with a Clean Slate. Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.
Presenter:
Cheryl Kuonen, Director, Mentor Public Library
Session 3
Wednesday, April 8, 2020 at 10:00 a.m to 11:00 a.m. From Your Desktop
Effective Workplace Communication for New Supervisors
Experts suggest that we are communicating in one way or another more than 90% of the time we are awake! Communication can be positive or negative, verbal, non-verbal or in writing. Communicating effectively is a learned skill that requires practice, patience and a desire to be more effective every day.
More importantly, your success as a supervisor will greatly depend on how effective you are in communicating your message to others in your library. This webinar program for the New Supervisors Academy of NEO-RLS will focus on the dos and don'ts of effectively communicating with others (including your boss)!
Presenter:
Andrew Sanderbeck has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the People Connect Institute Webinars.
Session 4
Tuesday, May 5 2020- Location-Cuyahoga Falls Library-9:30-4:00
The New Supervisor's Toolkit
Supervisors must balance a variety of competing priorities while working with a variety of people. Fortunately, the necessary skills of an effective supervisor can be learned. In the morning we will focus on the five key supervisory skills, complete a self-evaluation relating to the five skills and develop a plan of action that relates to the skills you'd like to most improve in the following 90 days. You will have a chance to put the supervisory skills into practice during game simulation. This interactive workshop will focus on the five key supervisory skills that form the New Supervisor's Tool Kit.
Learning Objectives:
- Understand the role of the supervisor
- Identify five key supervisory skills
- Learn key steps in effective planning
- Learn how to delegate
- Learn ways to handle competing and/or shifting priorities
- Learn about effective goal setting
- Learn how to get results with your team
Betsy Lantz, Executive Director, NEO-RLS
Session 5
Wednesday, June 10, 2020 from Your Desktop 10:00 am - 11:30 am
HR Stuff that Every Supervisor Should Know
In order to successfully lead others, supervisors need to feel empowered, knowledgeable, capable of exciting their team members and inspiring them to do their best work every day. Scott Warrick will share the basics of Human Resource Management for library supervisors, managers and leaders.
Presenter:
Scott Warrick, Scott uses his unique background of LAW and HUMAN RESOURCES to help organizations get where they want to go, which includes coaching and training managers and employees in his own unique, practical and entertaining style.
Session 6
Wednesday, July 8, 2020 at 10:00 a.m. From Your Desktop
Time Management: Yours and Theirs
Almost everyone has more to do than they can get to in any one day. When you become a manager/supervisor you generally inherit even more things to do in even less time. Poor personal time management skills take a toll on us as individuals and on our co-workers. Understanding how to effectively manage time will allow you to survive with less stress, accomplish your goals more easily, make quality and timely decisions and provide a work culture in which your co-workers can prosper as well.
There are many different techniques for helping manage our time.
Learning Objectives:
- Valuing your own time
- Setting realistic priorities
- Delegating tasks effectively
- Recognizing and avoiding time wasters
- Taking Action
- Practical Tools
Andrew Sanderbeck has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the People Connect Institute Webinars.
Session 7
Thursday, August 6, 2020- Location Stow-Munroe Falls Public Library-9:30-3:30
Setting Performance Goals and Evaluations
In the morning session we will learn about setting performance goals, coaching and monitoring performance, and conducting periodic evaluations - all critical job skills for all supervisors. You will learn the basics of each and then apply your learning to real-life scenarios. Come prepared to learn how you can be successful in helping staff be effective in their individual work performance and motivate them to be their very best.
Performance Planning
The afternoon session will concentrate on effective performance planning as a key component in the performance management cycle. Learn how to have clear, empowering conversations with employees in order to create a performance plan that brings focus, clarity, and motivation. This session will also use scenario-based learning to help those in attendance apply learning to real-life examples.
Presenters:
Catherine Monnin, Library Consultant
Sharon Tufts, Library Consultant
Session 8
Wednesday, September 16, 2020 at 10:00 a.m. From Your Desktop
Critical Thinking
Great critical thinking skills are essential in handling the challenges and demands that supervisors continually face each day. It is also important to instill such soft skills in your employees so that they can handle the daily demands of their jobs. But what exactly are these crucial abilities? And better yet, why are they important and how can they help us in this ever-changing library environment?
Critical thinking is an overarching skill that helps you succeed in many facets of your professional and personal life. Characteristics like open-mindedness, good decision-making, the ability to be self-aware, and the capacity to adapt in the workplace are all tools that are driven by good critical thinking.
We will define what the concept of critical thinking is and explore several of the associated tools mentioned above. We will then investigate these soft skills and learn ways we can immediately improve them so that we can become a more conscious and efficient critical thinker.
Presenter:
Holly Klingler, Research and Innovation Coordinator, NEO-RLS
Session 9
Thursday, October 15, 2020 From Your Desktop 10:00 am
It's a Manager/Supervisor's Job to Motivate Staff!
Great things happen when people are motivated. However, we often think that everyone comes to the job already motivated or they should be as motivated as others around them. Either rarely happens and therefore, it is the Manager/Supervisor’s job to motivate staff. This session will look at ways of discovering what motivates your staff, discuss setting stretch goals to promote growth and autonomy, and examine common behavioral barriers to motivating staff.
Presenter:
Betsy Lantz, Executive Director, NEO-RLS
Session 10
Thursday, November 12, 2020- Location TBA 9:30 -3:30
Budgeting, Interviewing, and Caring for Yourself
The last session will focus on supervisory skills that are often overlooked until they are necessary.
Budgeting
Learn about where library funding comes from. Demystify the forms, procedures, and checks and balances involved in public finance.
Presenter: Amie Lynn,CPA, Fiscal Officer, Massillon Public Library
Interviewing Techniques for New Supervisors
Hiring great employees is critical to an organization's success and makes life easier for everyone. The key to hiring the right person starts with the application and interview process. You will learn how to create an interview plan, how to construct appropriate interview questions that provide the information you need, and how to avoid common interview mistakes. In addition, we will cover what is and isn't legal to ask a candidate and how to evaluate the information you have received in order to make the best decision.
Taking Care of Yourself
As supervisors and leaders we know we should care for ourselves but we often don't. We are focused on taking care of our organizations, our employees and meeting our goals. However, neglecting yourself can become a very real detriment to your team while healthy self-care can actually increase your effectiveness and that of your employees. Self-care is a hallmark of effective leaders. Learn how to recognize when you need to focus on yourself and what questions to ask to begin taking care of yourself.
Presenter:
Betsy Lantz, Executive Director, NEO-RLS
Lunch and light refreshments will be provided.
Location: Twinsburg Public Library
10050 Ravenna Rd.
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
The Basics of Project Management
3/10/2020
Project management is one of the most critical components of a successful business. It affects our goals, our performance and our ability to be and do who and what we say we are as an organization.
Whether your library has only one project in the works at a time, or is juggling several projects at once, knowing the basics of project management is important in completing your projects timely, on budget and as planned.
Whether you are new to Project Management or are looking for a refresher, this program is for you!
Learning Objectives:
Presenter:
Dean Russell is a Professional Strategic Coach. He helps organizations and businesses increase their effectiveness through leadership coaching, training, and public speaking engagements. He has a gift and passion for helping people and organizations quickly grasp their company’s vision, gain operational traction, and work as a healthy, functional, and cohesive team. He is a national speaker and recognized expert specializing in business management, leadership improvement, and better employee performance.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
3/10/2020
Project management is one of the most critical components of a successful business. It affects our goals, our performance and our ability to be and do who and what we say we are as an organization.Whether your library has only one project in the works at a time, or is juggling several projects at once, knowing the basics of project management is important in completing your projects timely, on budget and as planned.
Whether you are new to Project Management or are looking for a refresher, this program is for you!
Learning Objectives:
-
The Definition of Project Management
-
The Project Management Core Components
-
The Five Major Stakeholders
-
To Use a Gantt Chart
-
To use a Risk Matrix
-
The importance of Post Mortem and Lessons Learned
Presenter:
Dean Russell is a Professional Strategic Coach. He helps organizations and businesses increase their effectiveness through leadership coaching, training, and public speaking engagements. He has a gift and passion for helping people and organizations quickly grasp their company’s vision, gain operational traction, and work as a healthy, functional, and cohesive team. He is a national speaker and recognized expert specializing in business management, leadership improvement, and better employee performance.When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
The Road to Copyright Clarity, Part 2
3/17/2020
In this session, you'll practice exercising your "fair use muscles," applying the legal reasoning process to a variety of situations involving copyrighted materials in libraries and schools. Learn how to evaluate whether particular uses of copyrighted material can be used freely without payment or permission or whether permissions and licensing are needed.
Presenter:
Renee Hobbs is the author of Copyright Clarity: How Fair Use Supports Digital Learning and 9 other books about digital and media literacy education. Professor and Director of the Media Education Lab at the University of Rhode Island's Harrington School of Communication and Media, where she co-directs the Graduate Certificate in Digital Literacy. Hobbs is a educator, researcher and activist who advances the quality of media literacy education in the United States and around the world. She is the Founding Editor of the Journal of Media Literacy Education.
Who Should Attend: Anyone interested in copyright
Competency: Laws
GEO Cost: $40
Bronze Cost: $24
Silver Cost: FREE
Gold Cost: FREE
Can't attend on the date or time listed? Sign up anyway! All of our webinars include archive access for later viewing at your convenience.
It’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.
Location: Online via Zoom
There are currently 62 spots remaining out of 70
3/17/2020
In this session, you'll practice exercising your "fair use muscles," applying the legal reasoning process to a variety of situations involving copyrighted materials in libraries and schools. Learn how to evaluate whether particular uses of copyrighted material can be used freely without payment or permission or whether permissions and licensing are needed.
Presenter:
Renee Hobbs is the author of Copyright Clarity: How Fair Use Supports Digital Learning and 9 other books about digital and media literacy education. Professor and Director of the Media Education Lab at the University of Rhode Island's Harrington School of Communication and Media, where she co-directs the Graduate Certificate in Digital Literacy. Hobbs is a educator, researcher and activist who advances the quality of media literacy education in the United States and around the world. She is the Founding Editor of the Journal of Media Literacy Education. Who Should Attend: Anyone interested in copyright
Competency: Laws
GEO Cost: $40
Bronze Cost: $24
Silver Cost: FREE
Gold Cost: FREE
Can't attend on the date or time listed? Sign up anyway! All of our webinars include archive access for later viewing at your convenience.
It’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.
Location: Online via Zoom
There are currently 62 spots remaining out of 70
The Road to Copyright Clarity, Part 2
3/17/2020
In this session, you'll practice exercising your "fair use muscles," applying the legal reasoning process to a variety of situations involving copyrighted materials in libraries and schools. Learn how to evaluate whether particular uses of copyrighted material can be used freely without payment or permission or whether permissions and licensing are needed.
Presenter:
Renee Hobbs is the author of Copyright Clarity: How Fair Use Supports Digital Learning and 9 other books about digital and media literacy education. Professor and Director of the Media Education Lab at the University of Rhode Island's Harrington School of Communication and Media, where she co-directs the Graduate Certificate in Digital Literacy. Hobbs is a educator, researcher and activist who advances the quality of media literacy education in the United States and around the world. She is the Founding Editor of the Journal of Media Literacy Education.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
There are currently 685 spots remaining out of 700
3/17/2020
In this session, you'll practice exercising your "fair use muscles," applying the legal reasoning process to a variety of situations involving copyrighted materials in libraries and schools. Learn how to evaluate whether particular uses of copyrighted material can be used freely without payment or permission or whether permissions and licensing are needed.Presenter:
Renee Hobbs is the author of Copyright Clarity: How Fair Use Supports Digital Learning and 9 other books about digital and media literacy education. Professor and Director of the Media Education Lab at the University of Rhode Island's Harrington School of Communication and Media, where she co-directs the Graduate Certificate in Digital Literacy. Hobbs is a educator, researcher and activist who advances the quality of media literacy education in the United States and around the world. She is the Founding Editor of the Journal of Media Literacy Education. When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
There are currently 685 spots remaining out of 700
Leadership Academy
3/19/2020
NEO-RLS Introduces the 2020 Leadership Academy
What does it mean to be a leader and how do the skills needed differ from those needed to be a good manager? Many people struggle with how to leave behind former priorities and mindsets when they enter a leadership role. Learning how to balance implementation with vision, connect with others in order to achieve goals, become an effective decision-maker and develop others are all important skills that help build alignment with direct reports and across an organization. The Leadership Academy will focus on enhancing the skills you already have and building new ones in order to assist you in developing a vision of how you can confidently move into the future as a leader.
Thursday, March 19, 2020 - Barberton Public Library
9:30 am - 3:30 pm
Leading With Your Strengths
We intuitively understand that strengths are something we’re good at, something that takes less effort than things in which we don’t excel. Strengths, however, are more than what we do well. Strengths also energize us. Leading with Your Strengths focuses on identifying team members’ strengths and encourages them to use them in a way that benefits everyone.
Learning Objectives:
“Research from Harvard Business School demonstrated that EQ counts for twice as much as IQ and Technical Skills in determining who will be successful!”
This session will introduce participants to the concepts of Emotional Intelligence (self-awareness, self-management, social awareness and relationship management) and arm them with the understanding and tools to help them be more effective in the workplace. Participants will explore each of the 4 components with interactive exercises and discussion.
Learning Objectives:
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges.
For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
Session 4
Thursday, June 18, 2020 - Stow-Munroe Falls Public Library
9:30 am - 12:30 pm
Peer to Peer Coaching
In this session, participants will learn how to use a powerful tool to mutually problem-solve challenging issues. The method is built on respect for different points of view and getting to the core issue before implementing a solution. Participants will have opportunities to practice the method on actual problems and design how they will replicate this approach going forward.
Learning Objectives:
Ellen Shafer has had a diverse career involving many facets of talent and organizational development. Prior to starting Canterbury Coaching and Consulting, her professional portfolio included working for an employee assistance program, creating and managing customized training programs and conducting employee assessments for a northeast Ohio community college. Most recently, Ellen served as the manager of the Leadership Development Center at Lorain County Community College.
Session 5
Delegating Made Easy
Wednesday, July 15, 2020 at 10:00 am From Your Desktop
You know you should. You wish you could. But delegation has never been your strong suit. Take heart! This is definitely an area you can improve in – it just takes knowing yourself, knowing your employees, and knowing how to put that knowledge to work for you!
David Hyslop, Professor of Business Education, Bowling Green State University. David served as consultant to approximately 200 industrial, service, and nonprofit organizations during past 30 years. He has also conducted over 200 workshops covering the following topics:
Building leadership and supervisory effectiveness skills; Developing problem-solving and decision-making skills; Enhancing human relations skills; Improving employee motivation; Establishing effective performance appraisal techniques; Planning and implementing quality improvements; Creating strategies for effective communication; Developing techniques for creating productive teams; Developing leadership through coaching and mentoring; Designed and implemented 360 leadership assessments for 20 organizations.
Session 7
Thursday, September 10, 2020 -Twinsburg Public Library
9:30 am - 12:30 pm
Culture by Design
What is your organization’s culture? It’s hard to quantify, but it might be the single most important factor in determining your organization’s success. If you don’t get the right people, your business is going to suffer. The best definition of culture I’ve seen so far is the set of shared attitudes, values, goals and practices that characterize an institution or organization. It’s that feeling you get when you walk through the front door or interact with the staff.
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.
Session 8
Date October 14, 2020 at 10:00 am From Your Desktop
Strategic Leadership
Presenter: Paula Miller, Director, Baltimore County Public Library
Program description coming soon!
Session 9
Thursday, November 19,2020 - Twinsburg Public Library
9:30 am - 3:30 pm
All Leaders Don’t Have Titles (Morning Session)
Shanika Heyward, the Indianapolis Public Library’s Area Resource Manager for Indianapolis Public Library’s West Region branches: Decatur, Eagle, Haughville, Michigan Road, Pike, Wayne, and West Indianapolis. Shanika earned a Master’s Degree in Library Science in 2010 from Indiana University’s School of Library & Information Science, where she excelled as an Indiana Librarian Leading in Diversity Fellow. Shanika received the prestigious Library Journal’s 2016 “Movers & Shakers” recognition for her innovative community efforts dedicated to “giving others the chance to succeed.” Shanika has a proven record of establishing strategic partnerships and outcome-based programs for greater impact, shaping the future of libraries.
The Importance of Mentoring (Afternoon Session)
Location: Barberton Public Library
602 W Park Ave.
Barberton, OH 44203
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
3/19/2020
NEO-RLS Introduces the 2020 Leadership Academy
What does it mean to be a leader and how do the skills needed differ from those needed to be a good manager? Many people struggle with how to leave behind former priorities and mindsets when they enter a leadership role. Learning how to balance implementation with vision, connect with others in order to achieve goals, become an effective decision-maker and develop others are all important skills that help build alignment with direct reports and across an organization. The Leadership Academy will focus on enhancing the skills you already have and building new ones in order to assist you in developing a vision of how you can confidently move into the future as a leader.
- The Academy is a blended course which runs from March through November and consists of 5 face-to-face workshops and 4 webinars
- We recommend that you attend the Academy in its entirety in order to maximize your learning
- Archives of live webinars will be available at your convenience for those attending the Academy in its entirety and experiencing a scheduling conflict
- Live webinars will be available individually for registration for those NOT attending the Academy in its entirety
Thursday, March 19, 2020 - Barberton Public Library
9:30 am - 3:30 pm
Leading With Your Strengths
We intuitively understand that strengths are something we’re good at, something that takes less effort than things in which we don’t excel. Strengths, however, are more than what we do well. Strengths also energize us. Leading with Your Strengths focuses on identifying team members’ strengths and encourages them to use them in a way that benefits everyone.
Learning Objectives:
- Understanding Strengths and Weaknesses
- Assessing your Signature Strengths
- Applying This to Your Work
“Research from Harvard Business School demonstrated that EQ counts for twice as much as IQ and Technical Skills in determining who will be successful!”
This session will introduce participants to the concepts of Emotional Intelligence (self-awareness, self-management, social awareness and relationship management) and arm them with the understanding and tools to help them be more effective in the workplace. Participants will explore each of the 4 components with interactive exercises and discussion.
Learning Objectives:
- Identify the benefits of Emotional Intelligence (EQ)
- Learn the four core skills of EQ
- Manage and adapt emotional behaviors for greater effectiveness in the workplace
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges. For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
Ellen Shafer has had a diverse career involving many facets of talent and organizational development. Prior to starting Canterbury Coaching and Consulting, her professional portfolio included working for an employee assistance program, creating and managing customized training programs and conducting employee assessments for a northeast Ohio community college. Most recently, Ellen served as the manager of the Leadership Development Center at Lorain County Community College.
Ellen is a skilled facilitator with over 30 years of experience in talent and organizational development and in working with people as a trainer, mentor, seminar leader and coach. As a leadership and performance coach she specializes in the areas of performance challenges, transition, people skills, emotional intelligence and leadership.
Session 2
Wednesday, April 15, 2020 at 10:00 am From Your Desktop
From Peer to Leader
Congratulations you've been promoted in your library! What an exciting time - until you realize that you are now in charge of your peers. Navigating the potentially rocky terrain of becoming a supervisor to your former peers can be stressful for all involved, but there are ways to ease the transition. Learn how to build a foundation with your co-workers, tips to start in a positive way, and how to strive to be an effective leader for all of your staff. Bring your questions.
Presenter:
Cheryl Kuonen, Director, Mentor Public Library
Session 3
Wednesday, May 27, 2020 at 10:00 am From Your Desktop
Good Leaders, Bad Decisions
Good decisions do not happen by chance. They are the result of a step-by-step decision-making process that includes understanding the effect of emotional and situational influences. This interactive one-hour webinar will help participants assess their dominant decision-making style and identify factors that can hinder effective decision making.
Learning Objectives:
- · Assess decision-making style
- · Explore emotional triggers that affect decisions
- · Discuss situational decision-making
- · Learn an easy step-by-step process for making decisions
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.Session 4
Thursday, June 18, 2020 - Stow-Munroe Falls Public Library
9:30 am - 12:30 pm
Peer to Peer Coaching
In this session, participants will learn how to use a powerful tool to mutually problem-solve challenging issues. The method is built on respect for different points of view and getting to the core issue before implementing a solution. Participants will have opportunities to practice the method on actual problems and design how they will replicate this approach going forward.
Learning Objectives:
- Learn and be able to apply a peer coaching tool used for group problem solving
- Explore the impact of questioning techniques in the peer coaching tool and other coaching models
- Gain additional perspectives through practice
Ellen Shafer has had a diverse career involving many facets of talent and organizational development. Prior to starting Canterbury Coaching and Consulting, her professional portfolio included working for an employee assistance program, creating and managing customized training programs and conducting employee assessments for a northeast Ohio community college. Most recently, Ellen served as the manager of the Leadership Development Center at Lorain County Community College.
Session 5
Delegating Made Easy
Wednesday, July 15, 2020 at 10:00 am From Your Desktop
You know you should. You wish you could. But delegation has never been your strong suit. Take heart! This is definitely an area you can improve in – it just takes knowing yourself, knowing your employees, and knowing how to put that knowledge to work for you!
In this session, you’ll learn specific tips to help you delegate more effectively – not just more – and you’ll also discover why doing so is important to your success as a supervisor.
We’ll uncover some important questions to consider when you finally make that leap to delegating on a consistent basis. We’ll also look at not just whether or not a task should be delegated, but also to whom – and how to make sure the delegation process is successful.
Learning objectives:
- Common obstacles to delegating effectively
- The key ingredients to an effective delegation process
- Specific tips to ensure the delegation is successful
Linda Bruno has been developing and conducting training workshops for libraries and other organizations for more than fifteen years. She offers workshops on topics ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between! Linda received her MBA from the University of Florida and has years of experience in hands-on management positions. She develops her workshops based on solid research and – more importantly – real-life application.
Session 6
Wednesday, August 19, 2020 - Twinsburg Public Library
9:30 am - 3:30 pm
Achieving Leadership Effectiveness: The Power of Influence
Learning Objectives:
- Define the elements, background, and benefits of an influential leadership style
- Review key actions for building leadership effectiveness with influential style
- Develop plans and strategies for achieving maximum employee motivation
- Explain how to use the principles of influential leadership to build teamwork and collaboration
- Develop strategies for creating a culture of shared leadership
Presenter:
David Hyslop, Professor of Business Education, Bowling Green State University. David served as consultant to approximately 200 industrial, service, and nonprofit organizations during past 30 years. He has also conducted over 200 workshops covering the following topics:Building leadership and supervisory effectiveness skills; Developing problem-solving and decision-making skills; Enhancing human relations skills; Improving employee motivation; Establishing effective performance appraisal techniques; Planning and implementing quality improvements; Creating strategies for effective communication; Developing techniques for creating productive teams; Developing leadership through coaching and mentoring; Designed and implemented 360 leadership assessments for 20 organizations.
Session 7
Thursday, September 10, 2020 -Twinsburg Public Library
9:30 am - 12:30 pm
Culture by Design
What is your organization’s culture? It’s hard to quantify, but it might be the single most important factor in determining your organization’s success. If you don’t get the right people, your business is going to suffer. The best definition of culture I’ve seen so far is the set of shared attitudes, values, goals and practices that characterize an institution or organization. It’s that feeling you get when you walk through the front door or interact with the staff.
So how exactly do you build a sense of culture within your staff that remains strong even when hours become long and frustrations become high?
There is no easy answer. Creating a positive organizational culture requires hard work, introspection and follow-through. This is one area where managers and senior leaders cannot delegate. Culture always starts with the senior executive and key leaders. You have to look in the mirror and be honest with yourself.
Learning Objectives:
- Identify an eight step framework and prepare a plan to design your organization’s culture.
- Recognize the values and behaviors of the culture you are seeking to create.
- Discuss the rituals that will sustain the desired behaviors and how to make the culture visible throughout the work environment.
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.Session 8
Date October 14, 2020 at 10:00 am From Your Desktop
Strategic Leadership
Presenter: Paula Miller, Director, Baltimore County Public Library
Program description coming soon!
Session 9
Thursday, November 19,2020 - Twinsburg Public Library
9:30 am - 3:30 pm
All Leaders Don’t Have Titles (Morning Session)
The morning's workshop is designed to develop the participants' leadership skills as follows:
- Participants will obtain an in-depth understanding of leadership: listening, learning, and leading
- Participants will understand the importance of developing leadership competencies
- Participants will participate in group activities and discuss an article by Lolly Daskal, Why You Should Stop Being a Boss and Start Being a Leader
- Participants will learn effective leadership skills that they can implement immediately
To enhance learning and establish a baseline for individual development needs, participants will engage in group leadership activities based on their library’system's leadership competencies.
Presenter:Shanika Heyward, the Indianapolis Public Library’s Area Resource Manager for Indianapolis Public Library’s West Region branches: Decatur, Eagle, Haughville, Michigan Road, Pike, Wayne, and West Indianapolis. Shanika earned a Master’s Degree in Library Science in 2010 from Indiana University’s School of Library & Information Science, where she excelled as an Indiana Librarian Leading in Diversity Fellow. Shanika received the prestigious Library Journal’s 2016 “Movers & Shakers” recognition for her innovative community efforts dedicated to “giving others the chance to succeed.” Shanika has a proven record of establishing strategic partnerships and outcome-based programs for greater impact, shaping the future of libraries.The Importance of Mentoring (Afternoon Session)
Learning Objectives:
- Discover the difference between coaching, counseling, and mentoring
- Understand the heart and rhythm of coaching conversations and practice with scenario-based learning exercises
- Identify qualities for being an effective mentor and mentee
Catherine Monnin has extensive experience in mentoring others in individual and group settings. She has decades of experience as a branch manager as well as extensive experience as an administrator, including Branch Services Director, at Cuyahoga County Public Library. Her strengths include coaching leaders to strengthen emotional intelligence skills to improve performance, effectively influence others, and better contribute to organizational effectiveness. She was twice a mentor at Library Leadership Ohio and served as Board President of CAMLS. She is currently completing work for credentialing with the International Coach Federation.
Location: Barberton Public Library
602 W Park Ave.
Barberton, OH 44203
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
Free Tools for Working with Graphics and the Web
3/25/2020
Location: Online
Via Adobe Connect
3/25/2020
Do you spend a good part of your job working with graphics, social media or websites? The web is filled with tools vying for your attention, but some of the best lie waiting under the radar. Learn about these online gems, which you can use to improve your workflow or create new content, or share with your friends and colleagues. Discover a plethora of online tools that you probably haven’t heard of but will be glad that (now) you have.
Presenter: Laura Solomon, MCIW, MLS, is the Library Services Manager for the Ohio Public Library Information Network . She has been doing web development and design for more than twenty years, in both public libraries and as an independent consultant. She specializes in developing with Drupal. She is a 2010 Library Journal Mover & Shaker. She’s written three books about social media and content marketing, specifically for libraries, and speaks nationally on both these and technology-related topics. As a former children’s librarian, she enjoys bringing the “fun of technology” to audiences and in giving libraries the tools they need to better serve the virtual customer.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
To Tag, or Not to Tag? Implementing RFID at Your Library
3/31/2020
RFID promises to revolutionize circulation at your library, from checkout and returns to inventory and security. But once the equipment is installed, what does it really take to place an individually encoded RFID tag on every one of the thousands of items in your collection?
We’d like to walk you through the process.
Learning Objectives:
John Reese is vice president of on-site services at Backstage Library Works. He earned his MLS from Brigham Young University and has been immersed in libraries and library technology for more than 30 years. John has presided over on-site collections management projects for RFID tagging, inventory, weeding, and reclassification. His teams have counted, relabeled, cleaned, shifted, moved, and interfiled tens of millions of books.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Adobe Connect
3/31/2020
RFID promises to revolutionize circulation at your library, from checkout and returns to inventory and security. But once the equipment is installed, what does it really take to place an individually encoded RFID tag on every one of the thousands of items in your collection?We’d like to walk you through the process.
Learning Objectives:
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Consider RFID tag types, shapes, and sizes for optimized device reading, along with where to place them on books and media
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Understand the tagging process at the item level and at the project level
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Know why and how to disable older, non-ISO tags when implementing an updated RFID system
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Explore project management considerations to ensure that a collection is tagged completely, correctly, and quickly
John Reese is vice president of on-site services at Backstage Library Works. He earned his MLS from Brigham Young University and has been immersed in libraries and library technology for more than 30 years. John has presided over on-site collections management projects for RFID tagging, inventory, weeding, and reclassification. His teams have counted, relabeled, cleaned, shifted, moved, and interfiled tens of millions of books.When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Adobe Connect
Creating a Culture of Yes
4/1/2020
The immortal Kurt Vonnegut said, "The America I love still exists at the front desks of our public libraries." In this webinar, you can discover at least three ways to shift your library from good enough to unexpectedly amazing, and to take your community's image of the public library to new heights. Locate your library's first impressions, displays, customer service, policies and more on the "Yes-O-Meter" and understand how to move from "No" or "Yes, but..." to a powerful culture of "Yes, and!" The insights you gain for shifting your library culture will invigorate the relationships between your staff and with your community.
Learning Objectives:
Sharon Morris is Director of Library Development at the Colorado State Library and offers a myriad of professional development on leadership topics as well as positive organizational development, such as happiness & libraries, using “yes, and” for library services, and conflict resolution. She offers staff days and provides interactive workshops and presentations throughout the U.S. This session offers practical activities and learning that excite Sharon because she has seen first-hand how these techniques have improved people’s feeling of welcome and wonder in libraries.
Kieran Hixon is the Technology and Digital Initiatives Consultant for the Colorado State Library and Past-President of the Association for Rural and Small Libraries. He is passionate about rural libraries and communities and has found happiness living on 40 acres in the foothills of the Wet Mountains with lots of chickens, dogs, a horse, and a brave cat. He is known for his high energy and humor, and isn't sure if it is a good thing or a bad thing.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
4/1/2020
The immortal Kurt Vonnegut said, "The America I love still exists at the front desks of our public libraries." In this webinar, you can discover at least three ways to shift your library from good enough to unexpectedly amazing, and to take your community's image of the public library to new heights. Locate your library's first impressions, displays, customer service, policies and more on the "Yes-O-Meter" and understand how to move from "No" or "Yes, but..." to a powerful culture of "Yes, and!" The insights you gain for shifting your library culture will invigorate the relationships between your staff and with your community.Learning Objectives:
-
Discover at least three ways to go from good enough to unexpectedly amazing.
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Look at the value of “Yes, and…” as it applies to policies and services at your library.
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Share and learn techniques for shifting your library culture to invigorate the relationship between your staff and your community.
Sharon Morris is Director of Library Development at the Colorado State Library and offers a myriad of professional development on leadership topics as well as positive organizational development, such as happiness & libraries, using “yes, and” for library services, and conflict resolution. She offers staff days and provides interactive workshops and presentations throughout the U.S. This session offers practical activities and learning that excite Sharon because she has seen first-hand how these techniques have improved people’s feeling of welcome and wonder in libraries.Kieran Hixon is the Technology and Digital Initiatives Consultant for the Colorado State Library and Past-President of the Association for Rural and Small Libraries. He is passionate about rural libraries and communities and has found happiness living on 40 acres in the foothills of the Wet Mountains with lots of chickens, dogs, a horse, and a brave cat. He is known for his high energy and humor, and isn't sure if it is a good thing or a bad thing.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
Spanish in a Pinch for Library Staff
4/3/2020
Location: Online via Adobe Connect
4/3/2020
This webinar will give an introduction into the Spanish language as well as the people that speak it. You will be provided with short cuts and an understanding of the basics of the language. Know the essential phrases that can breach some of the communication gap when working with Spanish speaking patrons that do not speak English.
Learning Objectives:
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Introduction to the Spanish Language
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Learn short cuts
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Learn essential phrases
Presenter:
Jaime Declet was born and raised in Caguas Puerto Rico. Moving to Ohio to finish his college degree at OSU. He made a stop to visit relatives in Cleveland, and the rest as they say is history. Married to Jeannine, children Andrew & Victoria. He started working in libraries as a volunteer in the sixth grade through High School. Working for the Cleveland State University, Fine Arts Library for six years and has been working in public libraries for the past 19 years. Mr. Declet started his public library career with the Lorain Public Library. He currently works for the Cleveland Public Library managing the South Branch. Mr. Declet is a member of the Advisory Board of Virginia Hamilton Conference on Multicultural Children's Literature, member of the Board of Directors of the Tremont West Development Corporation. His job is to make sure that the community he serves knows that the Library is here to help. Therefore, he makes sure that the Library is front and center in all community events.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Adobe Connect
You Can Be the Expert-Tech Troubleshooting with Confidence 201
4/6/2020
Location: Online via Adobe Connect
4/6/2020
This advanced session will build out your tech troubleshooting tool box by exploring deeper or more subtle problems and discussing higher-level tech concepts that have an impact on users. At the end, you’ll learn how to continually increase your tech knowledge and develop a structure to hang new information on.
Learning Objectives:
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Learn more advanced techniques for tech troubleshooting, including looking “under the hood” and reverse engineering what happened.
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Understand that it’s not always the device in front of them that’s the issue, and how to explain higher-level tech concepts to less-savvy patrons.
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Gain confidence in their own ability to navigate technology troubleshooting.
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Are able to view tech troubleshooting interactions as another form of customer service, to support an open mindset towards finding solutions.
Jennifer Koerber has two decades of experience in libraries, in both public-facing and behind-the-scenes roles. After 17 years at the Boston Public Library, she established her own business providing technology training and consulting services to libraries, and recently completed a contract as Training Manager at Harvard University Library, overseeing staff training for a new ILS platform.
She has written extensively for Library Journal on public library services and technology, and in May 2018, her book Library Services to Immigrants and New Americans: Celebration and Integration was released by Libraries Unlimited. In what remains of her time, she is an avid mobile photographer, crafter, and traveler.
You can find Jennifer online at www.jenniferkoerber.com and www.worksfromthetreehouse.com.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.Location: Online via Adobe Connect
Maintaining a Peaceful Attitude: How to Bring Positivity to the Workplace
4/13/2020
Do you ever find it challenging to maintain a positive attitude at work? If so, this webinar is for you! This session will teach you how to deal with negativity and the value of self-care.
Presenters:
Amber Elfrink and Brooke Vanderlin, Talmadge Branch of Akron Summit County Public Library System
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
4/13/2020
Do you ever find it challenging to maintain a positive attitude at work? If so, this webinar is for you! This session will teach you how to deal with negativity and the value of self-care.Presenters:
Amber Elfrink and Brooke Vanderlin, Talmadge Branch of Akron Summit County Public Library System
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
[NEW] Technical Services Virtual Networking Meeting
4/14/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers and learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your email when you register and 2 hours before the meeting. We hope you will join us. .
Location: Online
Via Zoom
There are currently 42 spots remaining out of 95
4/14/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers and learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your email when you register and 2 hours before the meeting. We hope you will join us. .
Location: Online
Via Zoom
There are currently 42 spots remaining out of 95
Bullet Journal Basics
4/14/2020
Location: Online
Via Adobe Connect
There are currently 378 spots remaining out of 500
4/14/2020
Have you seen bullet journaling on social media? Are you wondering what it's all about? This webinar will teach you about bullet journaling, which is a flexible organization method that can be your planner, to-do list, notebook, calendar, and more - all in one place! A bullet journal allows you to create a customizable system that works for you to help you get organized, whether you prefer a beautifully decorated scrapbook or a lean list-making planner. You will also learn how to present a program on bullet journaling at your own library.
Learning Objectives:
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Attendees will learn what bullet journaling is and what components typically make up a bullet journal
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Attendees will learn how to create a bullet journal and ways to use a bullet journal as an organization system
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Attendees will learn how to facilitate a class on bullet journaling at their own library
Mary Jo Kachurik is an Adult Services Librarian at Warren-Trumbull County Public Library, where she is responsible for providing reference service, presenting programs, and assisting with collection development. Her professional interests include programming for younger adults and community engagement. Mary Jo began bullet journaling in 2015 and has taught several classes on bullet journaling since then.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.Location: Online
Via Adobe Connect
There are currently 378 spots remaining out of 500
Copyright Basics for Librarians
4/16/2020
Confused by copyright? You are not alone! U.S. copyright law permeates almost every facet of librarianship, and in this 90-minute session we'll explore the basics of U.S. copyright law that all librarians should be familiar with.
Presenter:
Carla Myers serves as Assistant Professor and Coordinator of Scholarly Communications for the Miami University Libraries. Her professional presentations and publications focus on fair use, copyright in the classroom, and library copyright issues.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Adobe Connect
There are currently 431 spots remaining out of 500
4/16/2020
Confused by copyright? You are not alone! U.S. copyright law permeates almost every facet of librarianship, and in this 90-minute session we'll explore the basics of U.S. copyright law that all librarians should be familiar with.
Learning Objectives:
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How copyright is secured;
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The types of works eligible for copyright protection;
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The rights granted to those who create copyrightable works; and
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The duration of copyright
Presenter:
Carla Myers serves as Assistant Professor and Coordinator of Scholarly Communications for the Miami University Libraries. Her professional presentations and publications focus on fair use, copyright in the classroom, and library copyright issues.When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Adobe Connect
There are currently 431 spots remaining out of 500
EBSCO Do-It-Yourself Interfaces (Hobbies and Crafts, Home Improvement, and Small Business)
4/21/2020
Joe Ceterski, MLS, Senior Customer Engagement Manager, EBSCO Information Services
Location: Online via Adobe Connect
4/21/2020
EBSCO Do-It-Yourself Interfaces provide full-text access for many DIY, hobbyist, home improvement and business magazines, along with reference books and video content. In this session, we will explore the Hobbies and Crafts Reference Center, Home Improvement Reference Center, and Small Business Reference Center. Whether you enjoy needlecraft or camping, whether you are fixing the plumbing or painting a bedroom, whether you are starting a small business or looking for marketing advice, these resources provide a wealth of helpful information.
Learning Objectives:
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Describe the content of the three reference centers
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Browse and search for relevant content
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Describe the best ways for extracting full text for offline use
Joe Ceterski, MLS, Senior Customer Engagement Manager, EBSCO Information Services
Joe Ceterski began his career at EBSCO in 2005, delivering online training for EBSCO Information Services. He is now a Senior Customer Engagement Manager, covering the Northeastern United States and Canada, providing online and onsite training for eBooks, EBSCOhost, EDS, and other EBSCO services. Joe is a librarian, and received his Master of Library Science from the University at Albany. He has more than 30 years of library experience, and has worked in academic libraries; as a special librarian in science and engineering libraries; and as a trainer for EBSCO and for Nylink, a New York State library consortium.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Adobe Connect
Managing Change and Worry in a Time of Uncertainty
4/21/2020
Finding and sustaining a sense of control during times of ambiguity is complicated and very human.
Learning Objectives
Erin Turner, LISW-S, is the Intensive Services Program Manager at Crossroads/Beacon Health in Lake County and Adjunct Faculty for Youngstown State School of Social Work Graduate Program. She has worked in community mental health settings for over 20 years as a volunteer, direct service provider, clinical supervisor and program manager. She has extensive experience working with children, adolescents, families and adults with a variety of mental health issues, including, trauma, mood disorders and crisis situations. Erin specializes in community based crisis intervention. Erin has provided multiple trainings within the context of Social Work including, Risk Assessment, Trauma, Compassion Fatigue and Motivational Interviewing.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Zoom
4/21/2020
Finding and sustaining a sense of control during times of ambiguity is complicated and very human. Learning Objectives
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You will gain self awareness surrounding their own personal signs and triggers to worry and grief
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You will learn ways to heal and cope with tools to support the process
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You will gain awareness of ways to practice emotional agility during times of stress.
Erin Turner, LISW-S, is the Intensive Services Program Manager at Crossroads/Beacon Health in Lake County and Adjunct Faculty for Youngstown State School of Social Work Graduate Program. She has worked in community mental health settings for over 20 years as a volunteer, direct service provider, clinical supervisor and program manager. She has extensive experience working with children, adolescents, families and adults with a variety of mental health issues, including, trauma, mood disorders and crisis situations. Erin specializes in community based crisis intervention. Erin has provided multiple trainings within the context of Social Work including, Risk Assessment, Trauma, Compassion Fatigue and Motivational Interviewing. When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Zoom
RA Rethink: Merchandising and Upselling Edition
4/22/2020
If someone told you there’s a practical and easy way to increase circulation, patron visits, program attendance and the job satisfaction of your staff, would you do it? Of course you would. Librarian Becky Spratford has developed a method you can use to accomplish all of this and it plays off of the skills, talents, and interests you already possess. She’ll explain how to deepen staff involvement in readers’ advisory in a way that gets everyone from staff to patrons excited. You are spending a lot of effort and money on cultivating good collections, but are you giving those collections a fair chance to shine? Are you linking your work with patrons as you find them items to your programming and other services? Do your patrons even know the full breadth of what you offer them? And how are you measuring results? With just a few simple tweaks to how you already market your collections, services, programs and even staff, Becky will help you leave a trail of happier and more engaged patrons in your wake.
Learning Objectives:
Becky Spratford is a Readers' Advisor in Illinois specializing in serving patrons ages 13 and up. She trains library staff all over the world on how to match books with readers through the local public library. She runs the critically acclaimed RA training blog RA for All. She is under contract to provide content for EBSCO’s NoveList database and writes reviews for Booklist and content for Library Journal. Becky is also known for her work with horror readers as the author of The Reader’s Advisory Guide to Horror, Second Edition [ALA Editions, 2012] and is currently hard at work on the 3rd Edition. She is a proud member of the Horror Writers Association and currently serves as the Association’s Secretary and organizer of their annual LIbrarians’ Day. You can follow Becky on Twitter @RAforAll.
Location: Online via Adobe Connect
4/22/2020
If someone told you there’s a practical and easy way to increase circulation, patron visits, program attendance and the job satisfaction of your staff, would you do it? Of course you would. Librarian Becky Spratford has developed a method you can use to accomplish all of this and it plays off of the skills, talents, and interests you already possess. She’ll explain how to deepen staff involvement in readers’ advisory in a way that gets everyone from staff to patrons excited. You are spending a lot of effort and money on cultivating good collections, but are you giving those collections a fair chance to shine? Are you linking your work with patrons as you find them items to your programming and other services? Do your patrons even know the full breadth of what you offer them? And how are you measuring results? With just a few simple tweaks to how you already market your collections, services, programs and even staff, Becky will help you leave a trail of happier and more engaged patrons in your wake.Learning Objectives:
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learn how to get all library staff involved with creating displays and promoting your collections
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understand value of creating a participatory patron experience
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be able to promote library services and programs from every service point
Becky Spratford is a Readers' Advisor in Illinois specializing in serving patrons ages 13 and up. She trains library staff all over the world on how to match books with readers through the local public library. She runs the critically acclaimed RA training blog RA for All. She is under contract to provide content for EBSCO’s NoveList database and writes reviews for Booklist and content for Library Journal. Becky is also known for her work with horror readers as the author of The Reader’s Advisory Guide to Horror, Second Edition [ALA Editions, 2012] and is currently hard at work on the 3rd Edition. She is a proud member of the Horror Writers Association and currently serves as the Association’s Secretary and organizer of their annual LIbrarians’ Day. You can follow Becky on Twitter @RAforAll. When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Adobe Connect
Customer Service Experience Bootcamp
4/23/2020
“Walt Disney is known as the ‘Father of the Customer Experience’ because he had the vision to create Disneyland as the ‘Happiest Place on Earth’.”
Customer Experience is defined by interactions between a customer and an organization throughout their business relationship. It encompasses much more than just a transaction of a service or product, an experience impacts how customers feel and their emotions thru-out their journey with the library.
This interactive and fun Customer Service Experience Boot Camp is a hands on day of information and experiences that will help you to engage and connect more effectively with your customers as they use and experience your library.
Dress comfortably! As the “Boot Camp” name implies, you will be working on projects and exercises throughout the day!
In our Boot Camp, attendees will learn how to:
Attendees will complete the Learning and Application Worksheet to help them apply what they’ve learned when they return to their library.
Presenter:
Andrew Sanderbeck has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the People Connect Institute Webinars.
Location: Stark County District Library
715 Market Ave. N
Canton, OH 44702
There are currently 23 spots remaining out of 45
4/23/2020
“Walt Disney is known as the ‘Father of the Customer Experience’ because he had the vision to create Disneyland as the ‘Happiest Place on Earth’.”Customer Experience is defined by interactions between a customer and an organization throughout their business relationship. It encompasses much more than just a transaction of a service or product, an experience impacts how customers feel and their emotions thru-out their journey with the library.
This interactive and fun Customer Service Experience Boot Camp is a hands on day of information and experiences that will help you to engage and connect more effectively with your customers as they use and experience your library.
Dress comfortably! As the “Boot Camp” name implies, you will be working on projects and exercises throughout the day!
In our Boot Camp, attendees will learn how to:
- Succeed at the Customer Service Experience by learning from the failures of others
- Use specific questions to identify the needs of their customers to deliver customized experiences for them
- See their job and their library through the lens of an experience
- Make an emotional connection with their customers
- Create customer relationships that make their work environment more fulfilling and less stressful
Attendees will complete the Learning and Application Worksheet to help them apply what they’ve learned when they return to their library.
Presenter:
Andrew Sanderbeck has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the People Connect Institute Webinars.Location: Stark County District Library
715 Market Ave. N
Canton, OH 44702
There are currently 23 spots remaining out of 45
Learning does not end in the classroom: Workbooks for self-directed learning about equity, diversity and inclusion
4/23/2020
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Adobe Connect
4/23/2020
While classroom training has an important place in library staff education, learning is extended and reinforced when staff have the opportunity to work through difficult topics outside of the classroom. In order to support staff learning about issues of equity, diversity and inclusion, Multnomah County Library has developed a “Racially Just” toolkit, containing activities staff can use to learn on their own, with colleagues or in their staff groups.
Learning Objectives:
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Recognize some of the indications that an organization is ready to support staff with self-paced learning about EDI
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Describe the process staff at Multnomah County Library undertook to develop self-paced learning about EDI, and how you might modify that process in your own organization
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Access resources to help with your own EDI training efforts
Presenter:
Amy Honisett has been working in libraries for ten years. Her work has focused on education and training, as well as supporting health and digital literacy awareness. She is currently the Learning and Development Specialist at Multnomah County Library, where she enjoys supporting her colleagues’ professional development. Amy has an MA in English Literature from Portland State University and an MSLIS from Drexel University.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Adobe Connect
[NEW] Academic Library Directors Virtual Networking Meeting
4/24/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
There are currently 442 spots remaining out of 450
4/24/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
There are currently 442 spots remaining out of 450
Directors Virtual Networking Meeting
5/20/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
5/20/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
[NEW] Academic Library Directors Virtual Networking Meeting
5/22/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
5/22/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
Good Leaders, Bad Decisions
5/27/2020
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
Location: Online
Via Adobe Connect
There are currently 10 spots remaining out of 60
5/27/2020
Good decisions do not happen by chance. They are the result of a step-by-step decision-making process that includes understanding the effect of emotional and situational influences. This interactive one-hour webinar will help participants assess their dominant decision-making style and identify factors that can hinder effective decision making.
Learning Objectives:
- · Assess decision-making style
- · Explore emotional triggers that affect decisions
- · Discuss situational decision-making
- · Learn an easy step-by-step process for making decisions
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.Location: Online
Via Adobe Connect
There are currently 10 spots remaining out of 60
Good Leaders, Bad Decisions
5/27/2020
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
Location: Online
Via Adobe Connect
There are currently 44 spots remaining out of 60
5/27/2020
Good decisions do not happen by chance. They are the result of a step-by-step decision-making process that includes understanding the effect of emotional and situational influences. This interactive one-hour webinar will help participants assess their dominant decision-making style and identify factors that can hinder effective decision making.
Learning Objectives:
- · Assess decision-making style
- · Explore emotional triggers that affect decisions
- · Discuss situational decision-making
- · Learn an easy step-by-step process for making decisions
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.Location: Online
Via Adobe Connect
There are currently 44 spots remaining out of 60
Customer Service on the Telephone and by Email
6/3/2020
Location: Online via Adobe Connect
6/3/2020
Communicating with a customer on the phone or via email can sometimes be a difficult task. Without seeing an individual’s body language, messages can lose clarity and meanings easily misinterpreted. And when clarity and understanding are lost, the communication can be frustrating for both the customer and the employee.
This interactive and informative webinar will explore best practices in creating positive experiences with customers on the phone and via email. Attendees will learn techniques for redirecting conversations that are off point, going nowhere fast and to help diffuse situations that are becoming, angry, hostile and threatening.
Learning Objectives:
-
The Do’s and Don’ts of effective email communication
-
The 3 phrases customers want to hear in a phone conversation to help them feel valued and appreciated
-
5 things to remember and practice when talking with a customer on the phone
Presenter:
Andrew Sanderbeck has been developing and conducting training programs for libraries and library organizations for more than twenty-five years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world.
He is the chairman of the board of the Haywood County Public Library and a monthly donor to EveryLibrary, advocating for libraries everywhere that support is needed.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Adobe Connect
Directors Virtual Networking Meeting
6/3/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
6/3/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
Library Technology Planning for Today and Tomorrow: Part 2
6/9/2020
Location: Online via Adobe Connect
6/9/2020
The prospect of technology planning can seem overwhelming and time-consuming, especially for those who work in an already short-staffed library. However, a robust technology plan can help you create an environment that truly meets the needs of the community your library serves.
During this two-part series, we will explore the steps to create a practical technology plan that can help move your library and community forward. This two-part series guides attendees on creating a community-based technology plan from the first steps of planning to how to implement their technology plan successfully.
In part one, we will focus on creating a technology plan that reflects your library and community’s needs. The second webinar will focus on writing an effective technology plan and how to create an implementation plan for technology that will work.
Between classes and following the second workshop, the instructor will work with attendees on their plans.
Learning Objectives:
-
The webinar will create a framework for attendees to develop a plan for their library
-
Attendees will gain an understanding of their library and community’s technology needs
-
Attendees will understand the tools and decisions that need to be incorporated into a working technology plan
Presenter:
Diana Silveira is a librarian and president of Novare Library Services where she works with libraries to develop, implement and utilize technology effectively. Previously she worked at the Tampa Bay (FL) Library Consortium and the Charlotte Mecklenburg (NC) Library. She has an MLIS from UNC-Greensboro and a BS in psychology from Catawba College. Her book Library Technology Planning for Today and Tomorrow is available through Amazon and the Rowan & Littlefield Website.
Location: Online via Adobe Connect
COVID-19: Documenting the Pandemic in Your Community
6/11/2020
Dawne Dewey has retired as Head of Special Collections and Archives for the Wright State University Libraries in Dayton, Ohio and has been with the university since 1989. She received her B.A. in History and Anthropology in 1980 and her M.A. in Public History in 1984, both from Wright State. Her duties include fundraising, grant writing, donor relations, community engagement and administration. She is also a graduate adjunct faculty member, teaching courses in public history, including Research in Local History.
Bill Stolz is the Archivist for Reference and Outreach and handles social media for Special Collections & Archives, Wright State University Libraries. Bill holds a B.A. in History from Ohio University, M.A. in Public History from Wright State University, M.A. in Library Science from the University of Missouri, and is a Certified Archivist.
Lisa Rickey is the Collections Manager at Special Collections & Archives, Wright State University Libraries, where she has worked since 2012. She has been an adjunct faculty member for the Wright State University Public History concentration since 2017. She has an M.A. in Public History from Wright State University, an MLIS from Wayne State University, and is a Certified Archivist.
Location: Online
Via Zoom
6/11/2020
The webinar will focus on how to engage the communities you serve to record and collect local history as it happens. Learn the mechanics behind a project that gets everyone involved in documenting community history.
Learning Objectives:
- Learn how to educate, engage, and empower your local community in recording history as it happens.
- Learn how to develop strategies and programming for collaboration with K-12 school classes and community groups.
- Learn how to collect, document, and make available historical materials on the pandemic.
Dawne Dewey has retired as Head of Special Collections and Archives for the Wright State University Libraries in Dayton, Ohio and has been with the university since 1989. She received her B.A. in History and Anthropology in 1980 and her M.A. in Public History in 1984, both from Wright State. Her duties include fundraising, grant writing, donor relations, community engagement and administration. She is also a graduate adjunct faculty member, teaching courses in public history, including Research in Local History.Bill Stolz is the Archivist for Reference and Outreach and handles social media for Special Collections & Archives, Wright State University Libraries. Bill holds a B.A. in History from Ohio University, M.A. in Public History from Wright State University, M.A. in Library Science from the University of Missouri, and is a Certified Archivist.Lisa Rickey is the Collections Manager at Special Collections & Archives, Wright State University Libraries, where she has worked since 2012. She has been an adjunct faculty member for the Wright State University Public History concentration since 2017. She has an M.A. in Public History from Wright State University, an MLIS from Wayne State University, and is a Certified Archivist.Location: Online
Via Zoom
COVID-19: Documenting the Pandemic in Your Community
6/11/2020
Dawne Dewey has retired as Head of Special Collections and Archives for the Wright State University Libraries in Dayton, Ohio and has been with the university since 1989. She received her B.A. in History and Anthropology in 1980 and her M.A. in Public History in 1984, both from Wright State. Her duties include fundraising, grant writing, donor relations, community engagement and administration. She is also a graduate adjunct faculty member, teaching courses in public history, including Research in Local History.
Bill Stolz is the Archivist for Reference and Outreach and handles social media for Special Collections & Archives, Wright State University Libraries. Bill holds a B.A. in History from Ohio University, M.A. in Public History from Wright State University, M.A. in Library Science from the University of Missouri, and is a Certified Archivist.
Lisa Rickey is the Collections Manager at Special Collections & Archives, Wright State University Libraries, where she has worked since 2012. She has been an adjunct faculty member for the Wright State University Public History concentration since 2017. She has an M.A. in Public History from Wright State University, an MLIS from Wayne State University, and is a Certified Archivist.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Zoom
6/11/2020
The webinar will focus on how to engage the communities you serve to record and collect local history as it happens. Learn the mechanics behind a project that gets everyone involved in documenting community history.
Learning Objectives:
-
Learn how to educate, engage, and empower your local community in recording history as it happens.
-
Learn how to develop strategies and programming for collaboration with K-12 school classes and community groups.
-
Learn how to collect, document, and make available historical materials on the pandemic.
Dawne Dewey has retired as Head of Special Collections and Archives for the Wright State University Libraries in Dayton, Ohio and has been with the university since 1989. She received her B.A. in History and Anthropology in 1980 and her M.A. in Public History in 1984, both from Wright State. Her duties include fundraising, grant writing, donor relations, community engagement and administration. She is also a graduate adjunct faculty member, teaching courses in public history, including Research in Local History.Bill Stolz is the Archivist for Reference and Outreach and handles social media for Special Collections & Archives, Wright State University Libraries. Bill holds a B.A. in History from Ohio University, M.A. in Public History from Wright State University, M.A. in Library Science from the University of Missouri, and is a Certified Archivist.Lisa Rickey is the Collections Manager at Special Collections & Archives, Wright State University Libraries, where she has worked since 2012. She has been an adjunct faculty member for the Wright State University Public History concentration since 2017. She has an M.A. in Public History from Wright State University, an MLIS from Wayne State University, and is a Certified Archivist.When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Zoom
Directors Virtual Networking Meeting
6/17/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
6/17/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
Academic Library Directors Virtual Networking Meeting
6/18/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
6/18/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
The Customer Service Experience
6/30/2020
Customer service experience is the ability to provide positive experiences for and with our customers. In libraries, customers experience our services and programs and much, much more. An experience can be individual, or for a group or family and can take place in the library, on the phone or in our social media accounts and in our virtual branch. (Our website)
This interactive and informative webinar will you give you tips and techniques to engage and connect more effectively with your customers as they use and experience the unlimited opportunities at your library.
Learning Objectives:
Location: Online via Zoom
There are currently 209 spots remaining out of 300
6/30/2020
Customer service experience is the ability to provide positive experiences for and with our customers. In libraries, customers experience our services and programs and much, much more. An experience can be individual, or for a group or family and can take place in the library, on the phone or in our social media accounts and in our virtual branch. (Our website)
This interactive and informative webinar will you give you tips and techniques to engage and connect more effectively with your customers as they use and experience the unlimited opportunities at your library.
Learning Objectives:
- Best Practices in the Customer Service Experience
- How to Communicate in Needs and Benefits Language
- Build Unique Customer Experiences With Each Customer
Andrew Sanderbeck has been developing and conducting training programs for libraries and library organizations for more than twenty-five years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the chairman of the board of the Haywood County Public Library and a monthly donor to EveryLibrary, advocating for libraries everywhere that support is needed.
Location: Online via Zoom
There are currently 209 spots remaining out of 300
The Customer Service Experience
6/30/2020
Customer service experience is the ability to provide positive experiences for and with our customers. In libraries, customers experience our services and programs and much, much more. An experience can be individual, or for a group or family and can take place in the library, on the phone or in our social media accounts and in our virtual branch. (Our website)
This interactive and informative webinar will you give you tips and techniques to engage and connect more effectively with your customers as they use and experience the unlimited opportunities at your library.
Learning Objectives:
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
6/30/2020
Customer service experience is the ability to provide positive experiences for and with our customers. In libraries, customers experience our services and programs and much, much more. An experience can be individual, or for a group or family and can take place in the library, on the phone or in our social media accounts and in our virtual branch. (Our website)This interactive and informative webinar will you give you tips and techniques to engage and connect more effectively with your customers as they use and experience the unlimited opportunities at your library.
Learning Objectives:
-
Best Practices in the Customer Service Experience
-
How to Communicate in Needs and Benefits Language
-
Build Unique Customer Experiences With Each Customer
Andrew Sanderbeck has been developing and conducting training programs for libraries and library organizations for more than twenty-five years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the chairman of the board of the Haywood County Public Library and a monthly donor to EveryLibrary, advocating for libraries everywhere that support is needed.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
Professional Internal Customer Service
7/7/2020
The elements of professionalism are important to internal customer service, which includes providing services to others within your organization, and treating them as you would treat external customers. Showing professionalism in the workplace has many benefits including improved worker relationships, trust, and even efficiency.
In this interactive and informative webinar, we will look at three key skill sets that build and maintain a culture of professional internal customer service and how you can apply this information in your organization.
Learning Objectives:
Presenter:
Andrew Sanderbeck has been developing and conducting training programs for libraries and library organizations for more than twenty-five years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world.
He is the chairman of the board of the Haywood County Public Library and a monthly donor to EveryLibrary, advocating for libraries everywhere that support is needed.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Adobe Connect
7/7/2020
The elements of professionalism are important to internal customer service, which includes providing services to others within your organization, and treating them as you would treat external customers. Showing professionalism in the workplace has many benefits including improved worker relationships, trust, and even efficiency.In this interactive and informative webinar, we will look at three key skill sets that build and maintain a culture of professional internal customer service and how you can apply this information in your organization.
Learning Objectives:
-
Job Skills (Technical, Communication and Leadership)
-
Good Judgement
-
Polite Behavior
Presenter:
Andrew Sanderbeck has been developing and conducting training programs for libraries and library organizations for more than twenty-five years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world.He is the chairman of the board of the Haywood County Public Library and a monthly donor to EveryLibrary, advocating for libraries everywhere that support is needed.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Adobe Connect
Navigating through Times of Transition
7/9/2020
Navigating through Times of Transition is about how to move forward during times of limbo and uncertainty and take up new behaviors or ways of thinking. This session will teach how to handle transitional periods of change with less disruption and sustained productivity. The program will focus on understanding and mastering the human side of change, which is more complex and harder to achieve.
Learning Objectives
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges.
For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
Location: Online
Via Zoom
There are currently 408 spots remaining out of 450
7/9/2020
Navigating through Times of Transition is about how to move forward during times of limbo and uncertainty and take up new behaviors or ways of thinking. This session will teach how to handle transitional periods of change with less disruption and sustained productivity. The program will focus on understanding and mastering the human side of change, which is more complex and harder to achieve.
Learning Objectives
- Survive and thrive during times of limbo and ambiguity
- Learn new ways of adapting to change so you can move your life forward
- Gain helpful tips to reduce the stress caused by change and transition
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges. For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
Location: Online
Via Zoom
There are currently 408 spots remaining out of 450
Navigating through Times of Transition
7/9/2020
Navigating through Times of Transition is about how to move forward during times of limbo and uncertainty and take up new behaviors or ways of thinking. This session will teach how to handle transitional periods of change with less disruption and sustained productivity. The program will focus on understanding and mastering the human side of change, which is more complex and harder to achieve.
Learning Objectives
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges.
For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
Location: Online
Via Zoom
There are currently 429 spots remaining out of 450
7/9/2020
Navigating through Times of Transition is about how to move forward during times of limbo and uncertainty and take up new behaviors or ways of thinking. This session will teach how to handle transitional periods of change with less disruption and sustained productivity. The program will focus on understanding and mastering the human side of change, which is more complex and harder to achieve.Learning Objectives
- Survive and thrive during times of limbo and ambiguity
- Learn new ways of adapting to change so you can move your life forward
- Gain helpful tips to reduce the stress caused by change and transition
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges. For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Zoom
There are currently 429 spots remaining out of 450
De-escalation and Productive Conversations: Working with Individuals Experiencing Mental Health Challenges in a Library Setting
7/14/2020
This session delves more deeply into strategies to work productively with individuals experiencing mental health challenges. What are good policies to have in place? How to de-escalate (talk down) someone in a crisis? What should we never do when encountering someone experiencing a delusion? How to ensure staff safety and compassion towards library users? These issues and others will be discussed.
Presenters:
Josh Berk is the Executive Director of the Bethlehem Area Public Library. A library professional for over 20 years, he authored "Mental Health Training in Public Libraries" (Public Libraries Magazine), developed the curriculum for the Infopeople course "Serving People with Mental Health Challenges at Your Library," and is a past director-at-large of the Pennsylvania Library Association. He holds an MLIS from the University of Pittsburgh and has published several books for children and young adults.
Kelly Berk (MPH, BSN, RN) is the Network Director of Maternal Child Health Initiatives at St. Luke’s University Health Network in Bethlehem, PA where she oversees the Nurse Family Partnership and VNAC (Visiting Nurse Advocate for the County) programs. She is also an adjunct faculty in Health Sciences at Cedar Crest College and is a passionate advocate for the health and well-being of women, infants, children and families.
Location: Online via Adobe Connect
7/14/2020
This session delves more deeply into strategies to work productively with individuals experiencing mental health challenges. What are good policies to have in place? How to de-escalate (talk down) someone in a crisis? What should we never do when encountering someone experiencing a delusion? How to ensure staff safety and compassion towards library users? These issues and others will be discussed.Presenters:
Josh Berk is the Executive Director of the Bethlehem Area Public Library. A library professional for over 20 years, he authored "Mental Health Training in Public Libraries" (Public Libraries Magazine), developed the curriculum for the Infopeople course "Serving People with Mental Health Challenges at Your Library," and is a past director-at-large of the Pennsylvania Library Association. He holds an MLIS from the University of Pittsburgh and has published several books for children and young adults. Kelly Berk (MPH, BSN, RN) is the Network Director of Maternal Child Health Initiatives at St. Luke’s University Health Network in Bethlehem, PA where she oversees the Nurse Family Partnership and VNAC (Visiting Nurse Advocate for the County) programs. She is also an adjunct faculty in Health Sciences at Cedar Crest College and is a passionate advocate for the health and well-being of women, infants, children and families. Location: Online via Adobe Connect
De-escalation and Productive Conversations: Working with Individuals Experiencing Mental Health Challenges in a Library Setting
7/14/2020
This session delves more deeply into strategies to work productively with individuals experiencing mental health challenges. What are good policies to have in place? How to de-escalate (talk down) someone in a crisis? What should we never do when encountering someone experiencing a delusion? How to ensure staff safety and compassion towards library users? These issues and others will be discussed.
Presenters:
Josh Berk is the Executive Director of the Bethlehem Area Public Library. A library professional for over 20 years, he authored "Mental Health Training in Public Libraries" (Public Libraries Magazine), developed the curriculum for the Infopeople course "Serving People with Mental Health Challenges at Your Library," and is a past director-at-large of the Pennsylvania Library Association. He holds an MLIS from the University of Pittsburgh and has published several books for children and young adults.
Kelly Berk (MPH, BSN, RN) is the Network Director of Maternal Child Health Initiatives at St. Luke’s University Health Network in Bethlehem, PA where she oversees the Nurse Family Partnership and VNAC (Visiting Nurse Advocate for the County) programs. She is also an adjunct faculty in Health Sciences at Cedar Crest College and is a passionate advocate for the health and well-being of women, infants, children and families.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Adobe Connect
7/14/2020
This session delves more deeply into strategies to work productively with individuals experiencing mental health challenges. What are good policies to have in place? How to de-escalate (talk down) someone in a crisis? What should we never do when encountering someone experiencing a delusion? How to ensure staff safety and compassion towards library users? These issues and others will be discussed.Presenters:
Josh Berk is the Executive Director of the Bethlehem Area Public Library. A library professional for over 20 years, he authored "Mental Health Training in Public Libraries" (Public Libraries Magazine), developed the curriculum for the Infopeople course "Serving People with Mental Health Challenges at Your Library," and is a past director-at-large of the Pennsylvania Library Association. He holds an MLIS from the University of Pittsburgh and has published several books for children and young adults. Kelly Berk (MPH, BSN, RN) is the Network Director of Maternal Child Health Initiatives at St. Luke’s University Health Network in Bethlehem, PA where she oversees the Nurse Family Partnership and VNAC (Visiting Nurse Advocate for the County) programs. She is also an adjunct faculty in Health Sciences at Cedar Crest College and is a passionate advocate for the health and well-being of women, infants, children and families. When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Adobe Connect
Delegating Made Easy
7/15/2020
You know you should. You wish you could. But delegation has never been your strong suit. Take heart! This is definitely an area you can improve in – it just takes knowing yourself, knowing your employees, and knowing how to put that knowledge to work for you!
Location: Online
Via Adobe Connect
7/15/2020
You know you should. You wish you could. But delegation has never been your strong suit. Take heart! This is definitely an area you can improve in – it just takes knowing yourself, knowing your employees, and knowing how to put that knowledge to work for you!
In this session, you’ll learn specific tips to help you delegate more effectively – not just more – and you’ll also discover why doing so is important to your success as a supervisor.
We’ll uncover some important questions to consider when you finally make that leap to delegating on a consistent basis. We’ll also look at not just whether or not a task should be delegated, but also to whom – and how to make sure the delegation process is successful.
Learning objectives:
- Common obstacles to delegating effectively
- The key ingredients to an effective delegation process
- Specific tips to ensure the delegation is successful
Linda Bruno has been developing and conducting training workshops for libraries and other organizations for more than fifteen years. She offers workshops on topics ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between! Linda received her MBA from the University of Florida and has years of experience in hands-on management positions. She develops her workshops based on solid research and – more importantly – real-life application.
Location: Online
Via Adobe Connect
Delegating Made Easy
7/15/2020
You know you should. You wish you could. But delegation has never been your strong suit. Take heart! This is definitely an area you can improve in – it just takes knowing yourself, knowing your employees, and knowing how to put that knowledge to work for you!
Location: Online
Via Adobe Connect
7/15/2020
You know you should. You wish you could. But delegation has never been your strong suit. Take heart! This is definitely an area you can improve in – it just takes knowing yourself, knowing your employees, and knowing how to put that knowledge to work for you!
In this session, you’ll learn specific tips to help you delegate more effectively – not just more – and you’ll also discover why doing so is important to your success as a supervisor.
We’ll uncover some important questions to consider when you finally make that leap to delegating on a consistent basis. We’ll also look at not just whether or not a task should be delegated, but also to whom – and how to make sure the delegation process is successful.
Learning objectives:
-
Common obstacles to delegating effectively
-
The key ingredients to an effective delegation process
-
Specific tips to ensure the delegation is successful
Linda Bruno has been developing and conducting training workshops for libraries and other organizations for more than fifteen years. She offers workshops on topics ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between! Linda received her MBA from the University of Florida and has years of experience in hands-on management positions. She develops her workshops based on solid research and – more importantly – real-life application.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Adobe Connect
Communication Strategies: Working With the Deaf Community
7/16/2020
It is increasingly important to make certain we are able to communicate effectively with everyone in our communities. The Deaf community faces new communication barriers as the presence of face masks at work and in public becomes the new norm. Join Bill Morgan, Artistic Manager, SignStage, for an overview of Deaf culture and the opportunity to learn common ASL (American Sign Language) signs used in a library setting.
Learning Objectives:
William (Bill) Morgan is the Artistic Manager at CHSC (The Cleveland Hearing and Speech Center) where he controls the day to day activities of SignStage, a Deaf awareness program within the Community Center for the Deaf and Hard of Hearing department. In Oct. 2013, Bill received an award from the Mayor of Cleveland for his “Creativity in Promoting Awareness of Deaf Culture”. Bill also has several years experience producing and implementing school residencies that integrate theatre arts programming with American Sign Language and the State of Ohio Standards for the Arts.
Location: Online via Zoom
7/16/2020
It is increasingly important to make certain we are able to communicate effectively with everyone in our communities. The Deaf community faces new communication barriers as the presence of face masks at work and in public becomes the new norm. Join Bill Morgan, Artistic Manager, SignStage, for an overview of Deaf culture and the opportunity to learn common ASL (American Sign Language) signs used in a library setting.Learning Objectives:
- Learn about Deaf Culture
- Learn common ASL signs for Libraries
William (Bill) Morgan is the Artistic Manager at CHSC (The Cleveland Hearing and Speech Center) where he controls the day to day activities of SignStage, a Deaf awareness program within the Community Center for the Deaf and Hard of Hearing department. In Oct. 2013, Bill received an award from the Mayor of Cleveland for his “Creativity in Promoting Awareness of Deaf Culture”. Bill also has several years experience producing and implementing school residencies that integrate theatre arts programming with American Sign Language and the State of Ohio Standards for the Arts.Location: Online via Zoom
Communication Strategies: Working With the Deaf Community
7/16/2020
It is increasingly important to make certain we are able to communicate effectively with everyone in our communities. The Deaf community faces new communication barriers as the presence of face masks at work and in public becomes the new norm. Join Bill Morgan, Artistic Manager, SignStage, for an overview of Deaf culture and the opportunity to learn common ASL (American Sign Language) signs used in a library setting.
Learning Objectives:
William (Bill) Morgan is the Artistic Manager at CHSC (The Cleveland Hearing and Speech Center) where he controls the day to day activities of SignStage, a Deaf awareness program within the Community Center for the Deaf and Hard of Hearing department. In Oct. 2013, Bill received an award from the Mayor of Cleveland for his “Creativity in Promoting Awareness of Deaf Culture”. Bill also has several years experience producing and implementing school residencies that integrate theatre arts programming with American Sign Language and the State of Ohio Standards for the Arts.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
7/16/2020
It is increasingly important to make certain we are able to communicate effectively with everyone in our communities. The Deaf community faces new communication barriers as the presence of face masks at work and in public becomes the new norm. Join Bill Morgan, Artistic Manager, SignStage, for an overview of Deaf culture and the opportunity to learn common ASL (American Sign Language) signs used in a library setting.Learning Objectives:
-
Learn about Deaf Culture
-
Learn common ASL signs for Libraries
William (Bill) Morgan is the Artistic Manager at CHSC (The Cleveland Hearing and Speech Center) where he controls the day to day activities of SignStage, a Deaf awareness program within the Community Center for the Deaf and Hard of Hearing department. In Oct. 2013, Bill received an award from the Mayor of Cleveland for his “Creativity in Promoting Awareness of Deaf Culture”. Bill also has several years experience producing and implementing school residencies that integrate theatre arts programming with American Sign Language and the State of Ohio Standards for the Arts.When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
Academic Library Directors Virtual Networking Meeting
7/23/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
7/23/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
Making the Shift: Increasing Staff Engagement & Reducing Drama
8/4/2020
Wouldn't it be great to be getting things done quicker and with less drama? Prior to the session, participants are encouraged to identify a situation which they would
like to improve in their facility as we will be completing a worksheet to apply the principles learned.
Learning Objectives:
Joe Pannitto is a Trainer, Speaker and Coach. He is a Certified Instructor in the 3 Vital Questions / TED* (The Empowerment Dynamic). He collaborates with non-profit organizations in the area of staff development, executive coaching and strategic planning. In addition, he works with individuals interested in personal development and addiction recovery. He is a member of the International Coach Federation, Cleveland Chapter and Toastmasters International.
Location: Online via Zoom
8/4/2020
Wouldn't it be great to be getting things done quicker and with less drama? Prior to the session, participants are encouraged to identify a situation which they would
like to improve in their facility as we will be completing a worksheet to apply the principles learned.
Learning Objectives:
- Increase leader effectiveness
- Improve staff engagement
- Advance operational effectiveness
Joe Pannitto is a Trainer, Speaker and Coach. He is a Certified Instructor in the 3 Vital Questions / TED* (The Empowerment Dynamic). He collaborates with non-profit organizations in the area of staff development, executive coaching and strategic planning. In addition, he works with individuals interested in personal development and addiction recovery. He is a member of the International Coach Federation, Cleveland Chapter and Toastmasters International.Location: Online via Zoom
Making the Shift: Increasing Staff Engagement & Reducing Drama
8/4/2020
Wouldn't it be great to be getting things done quicker and with less drama? Prior to the session, participants are encouraged to identify a situation which they would
like to improve in their facility as we will be completing a worksheet to apply the principles learned.
Learning Objectives:
Joe Pannitto is a Trainer, Speaker and Coach. He is a Certified Instructor in the 3 Vital Questions / TED* (The Empowerment Dynamic). He collaborates with non-profit organizations in the area of staff development, executive coaching and strategic planning. In addition, he works with individuals interested in personal development and addiction recovery. He is a member of the International Coach Federation, Cleveland Chapter and Toastmasters International.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
8/4/2020
Wouldn't it be great to be getting things done quicker and with less drama? Prior to the session, participants are encouraged to identify a situation which they wouldlike to improve in their facility as we will be completing a worksheet to apply the principles learned.
Learning Objectives:
-
Increase leader effectiveness
-
Improve staff engagement
-
Advance operational effectiveness
Joe Pannitto is a Trainer, Speaker and Coach. He is a Certified Instructor in the 3 Vital Questions / TED* (The Empowerment Dynamic). He collaborates with non-profit organizations in the area of staff development, executive coaching and strategic planning. In addition, he works with individuals interested in personal development and addiction recovery. He is a member of the International Coach Federation, Cleveland Chapter and Toastmasters International.When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
Course Correction: How to Guide Library Employees Back on Track
8/5/2020
Some managers think that the best way to correct poor library workplace behavior is to wait until someone does something wrong, and then tell the person in front of a crowd how they failed: in detail and going back several decades. A better approach is to create an assignment that deals with a single concrete behavior, which can be measured or observed. The assignment is discussed in private, has specific goals, and sets expectations for improved performance without the drama. It helps hold employees accountable while treating them with courtesy and respect.
Topics include the importance of ensuring employees have written guidelines, the value of weekly check-ins, and how to reinforce successful behavior change.
Learning Objectives:
Pat Wagner is a trainer and consultant with 40 years of experience working for libraries, universities, local government, non-profits, and small businesses. She supports the success of libraries with programs on personnel, supervision, management, leadership, marketing, strategic planning, project management, and communication. Pat has worked with libraries and library organizations throughout the United States, from the smallest rural storefronts to the largest academic and urban library institutions. Pat also is a frequent speaker at state and national conferences. She is known for her good-humored and practical presentations.
Location: Online via Zoom
8/5/2020
Some managers think that the best way to correct poor library workplace behavior is to wait until someone does something wrong, and then tell the person in front of a crowd how they failed: in detail and going back several decades. A better approach is to create an assignment that deals with a single concrete behavior, which can be measured or observed. The assignment is discussed in private, has specific goals, and sets expectations for improved performance without the drama. It helps hold employees accountable while treating them with courtesy and respect.
Topics include the importance of ensuring employees have written guidelines, the value of weekly check-ins, and how to reinforce successful behavior change.
Learning Objectives:
- Ensure employees have the information and tools to do their jobs well.
- Create precise outcomes for an assignment to correct behavior.
- Stop having “feel-good” conversations that do not set goals and consequences for behavior change.
Pat Wagner is a trainer and consultant with 40 years of experience working for libraries, universities, local government, non-profits, and small businesses. She supports the success of libraries with programs on personnel, supervision, management, leadership, marketing, strategic planning, project management, and communication. Pat has worked with libraries and library organizations throughout the United States, from the smallest rural storefronts to the largest academic and urban library institutions. Pat also is a frequent speaker at state and national conferences. She is known for her good-humored and practical presentations.Location: Online via Zoom
Course Correction: How to Guide Library Employees Back on Track
8/5/2020
Some managers think that the best way to correct poor library workplace behavior is to wait until someone does something wrong, and then tell the person in front of a crowd how they failed: in detail and going back several decades. A better approach is to create an assignment that deals with a single concrete behavior, which can be measured or observed. The assignment is discussed in private, has specific goals, and sets expectations for improved performance without the drama. It helps hold employees accountable while treating them with courtesy and respect.
Topics include the importance of ensuring employees have written guidelines, the value of weekly check-ins, and how to reinforce successful behavior change.
Learning Objectives:
Pat Wagner is a trainer and consultant with 40 years of experience working for libraries, universities, local government, non-profits, and small businesses. She supports the success of libraries with programs on personnel, supervision, management, leadership, marketing, strategic planning, project management, and communication. Pat has worked with libraries and library organizations throughout the United States, from the smallest rural storefronts to the largest academic and urban library institutions. Pat also is a frequent speaker at state and national conferences. She is known for her good-humored and practical presentations.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
8/5/2020
Some managers think that the best way to correct poor library workplace behavior is to wait until someone does something wrong, and then tell the person in front of a crowd how they failed: in detail and going back several decades. A better approach is to create an assignment that deals with a single concrete behavior, which can be measured or observed. The assignment is discussed in private, has specific goals, and sets expectations for improved performance without the drama. It helps hold employees accountable while treating them with courtesy and respect.Topics include the importance of ensuring employees have written guidelines, the value of weekly check-ins, and how to reinforce successful behavior change.
Learning Objectives:
-
Ensure employees have the information and tools to do their jobs well.
-
Create precise outcomes for an assignment to correct behavior.
-
Stop having “feel-good” conversations that do not set goals and consequences for behavior change.
Pat Wagner is a trainer and consultant with 40 years of experience working for libraries, universities, local government, non-profits, and small businesses. She supports the success of libraries with programs on personnel, supervision, management, leadership, marketing, strategic planning, project management, and communication. Pat has worked with libraries and library organizations throughout the United States, from the smallest rural storefronts to the largest academic and urban library institutions. Pat also is a frequent speaker at state and national conferences. She is known for her good-humored and practical presentations.When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
Directors Virtual Networking Meeting
8/5/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
8/5/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
Instructional Design: Ideas and Techniques That You Can Begin Using Today
8/6/2020
In this webinar, take a walk with Kimberly Salcewicz through parts of the instructional design process while she shares tips and knowledge on how to design effective instructional material that encourages learner retention and knowledge transfer. 'She will provide examples and explanations of instructional design principles and how to keep your intended audience at the center of your design decisions.She will also discuss how to use Microsoft Word to make sure your future instructional material is considered accessible.
Learning Objectives:
? Presenter:
Kimberly Salcewicz has a background in education and project management. Over the past 13 years, she has created and facilitated educational/instructional material for a variety of objectives and groups including, public school students, project teams, cross-functional client teams, and library patrons. She also has experience collaborating with companies and departments on how to improve or build their training/instructional materials. She is currently working at the Cuyahoga Falls Library in the circulation department while being enrolled as a full-time Kent State University graduate student. She will graduate in December with a Master’s in Educational Technology.
Location: Online via Zoom
There are currently 419 spots remaining out of 450
8/6/2020
In this webinar, take a walk with Kimberly Salcewicz through parts of the instructional design process while she shares tips and knowledge on how to design effective instructional material that encourages learner retention and knowledge transfer. 'She will provide examples and explanations of instructional design principles and how to keep your intended audience at the center of your design decisions.She will also discuss how to use Microsoft Word to make sure your future instructional material is considered accessible.
Learning Objectives:
- Learn how to approach your design with the reader/participant as the focus
- Learn about how to create accessible documents using Microsoft Word which will help ensure all patrons can benefit from your created instructional material
- Learn about some principles of instructional design and how to apply them to the needs of your patrons or library teams
? Presenter:
Kimberly Salcewicz has a background in education and project management. Over the past 13 years, she has created and facilitated educational/instructional material for a variety of objectives and groups including, public school students, project teams, cross-functional client teams, and library patrons. She also has experience collaborating with companies and departments on how to improve or build their training/instructional materials. She is currently working at the Cuyahoga Falls Library in the circulation department while being enrolled as a full-time Kent State University graduate student. She will graduate in December with a Master’s in Educational Technology.Location: Online via Zoom
There are currently 419 spots remaining out of 450
Instructional Design: Ideas and Techniques That You Can Begin Using Today
8/6/2020
In this webinar, take a walk with Kimberly Salcewicz through parts of the instructional design process while she shares tips and knowledge on how to design effective instructional material that encourages learner retention and knowledge transfer. 'She will provide examples and explanations of instructional design principles and how to keep your intended audience at the center of your design decisions.She will also discuss how to use Microsoft Word to make sure your future instructional material is considered accessible.
Learning Objectives:
Presenter:
Kimberly Salcewicz has a background in education and project management. Over the past 13 years, she has created and facilitated educational/instructional material for a variety of objectives and groups including, public school students, project teams, cross-functional client teams, and library patrons. She also has experience collaborating with companies and departments on how to improve or build their training/instructional materials. She is currently working at the Cuyahoga Falls Library in the circulation department while being enrolled as a full-time Kent State University graduate student. She will graduate in December with a Master’s in Educational Technology.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
8/6/2020
In this webinar, take a walk with Kimberly Salcewicz through parts of the instructional design process while she shares tips and knowledge on how to design effective instructional material that encourages learner retention and knowledge transfer. 'She will provide examples and explanations of instructional design principles and how to keep your intended audience at the center of your design decisions.She will also discuss how to use Microsoft Word to make sure your future instructional material is considered accessible. Learning Objectives:
-
Learn how to approach your design with the reader/participant as the focus
-
Learn about how to create accessible documents using Microsoft Word which will help ensure all patrons can benefit from your created instructional material
-
Learn about some principles of instructional design and how to apply them to the needs of your patrons or library teams
Presenter:
Kimberly Salcewicz has a background in education and project management. Over the past 13 years, she has created and facilitated educational/instructional material for a variety of objectives and groups including, public school students, project teams, cross-functional client teams, and library patrons. She also has experience collaborating with companies and departments on how to improve or build their training/instructional materials. She is currently working at the Cuyahoga Falls Library in the circulation department while being enrolled as a full-time Kent State University graduate student. She will graduate in December with a Master’s in Educational Technology.When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
Academic Library Directors Virtual Networking Meeting
8/13/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
8/13/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
Brand Touchpoints: All the Staff & All the Stuff
8/18/2020
You probably have a pretty good understanding of what a "brand" is. But what about a "brand touchpoint"? Do you know what that is? And do you realize that you are a brand touchpoint?
A brand is much more than a logo; it's how people feel about your library. And a touchpoint is any point of contact or interaction, which of course affects how people feel about an organization. So every person, and every space, and every item that's related to your library is a brand touchpoint. Every interaction that people have, face-to-face or online, affects their opinions of you.
It's vital for all library employees to realize this and to understand how to be the best brand ambassadors they can be.
Learning Objectives:
Presenter:
Kathy Dempsey wrote the popular how-to tome, The Accidental Library Marketer, and founded her own marketing consultancy, Libraries Are Essential. Her work is dedicated to helping librarians and information professionals promote their value and expertise in order to gain respect and funding.
Kathy has been the Editor of Marketing Library Services newsletter for 25 years, and was formerly Editor-in-Chief of Computers in Libraries magazine. She also blogs at The 'M' Word. She's a member of the New Jersey Library Association, and Founder of the Library Marketing and Communications Conference, which she chaired in 2015, 2016, and 2017.
This writer, editor, and marketing maven has been giving presentations across the U.S. and Canada for 20+ years, always sprinkling them with humor to make marketing concepts more interesting and accessible. She continues to fight the stereotypes that librarians are boring and that "marketing" is a dirty word.
Location: Online via Zoom
8/18/2020
You probably have a pretty good understanding of what a "brand" is. But what about a "brand touchpoint"? Do you know what that is? And do you realize that you are a brand touchpoint?
A brand is much more than a logo; it's how people feel about your library. And a touchpoint is any point of contact or interaction, which of course affects how people feel about an organization. So every person, and every space, and every item that's related to your library is a brand touchpoint. Every interaction that people have, face-to-face or online, affects their opinions of you.
It's vital for all library employees to realize this and to understand how to be the best brand ambassadors they can be.
Learning Objectives:
- Define the business terms and relate them to libraries
- Explain how every employee and every interaction matter
- Discuss user experience (UX) and public perception
- Share real examples of how laypeople see and discuss libraries
- Offer guidelines on how to be a positive touchpoint
Presenter:
Kathy Dempsey wrote the popular how-to tome, The Accidental Library Marketer, and founded her own marketing consultancy, Libraries Are Essential. Her work is dedicated to helping librarians and information professionals promote their value and expertise in order to gain respect and funding.Kathy has been the Editor of Marketing Library Services newsletter for 25 years, and was formerly Editor-in-Chief of Computers in Libraries magazine. She also blogs at The 'M' Word. She's a member of the New Jersey Library Association, and Founder of the Library Marketing and Communications Conference, which she chaired in 2015, 2016, and 2017.
This writer, editor, and marketing maven has been giving presentations across the U.S. and Canada for 20+ years, always sprinkling them with humor to make marketing concepts more interesting and accessible. She continues to fight the stereotypes that librarians are boring and that "marketing" is a dirty word.
Location: Online via Zoom
Brand Touchpoints: All the Staff & All the Stuff
8/18/2020
You probably have a pretty good understanding of what a "brand" is. But what about a "brand touchpoint"? Do you know what that is? And do you realize that you are a brand touchpoint?
A brand is much more than a logo; it's how people feel about your library. And a touchpoint is any point of contact or interaction, which of course affects how people feel about an organization. So every person, and every space, and every item that's related to your library is a brand touchpoint. Every interaction that people have, face-to-face or online, affects their opinions of you.
It's vital for all library employees to realize this and to understand how to be the best brand ambassadors they can be.
Learning Objectives:
Presenter:
Kathy Dempsey wrote the popular how-to tome, The Accidental Library Marketer, and founded her own marketing consultancy, Libraries Are Essential. Her work is dedicated to helping librarians and information professionals promote their value and expertise in order to gain respect and funding.
Kathy has been the Editor of Marketing Library Services newsletter for 25 years, and was formerly Editor-in-Chief of Computers in Libraries magazine. She also blogs at The 'M' Word. She's a member of the New Jersey Library Association, and Founder of the Library Marketing and Communications Conference, which she chaired in 2015, 2016, and 2017.
This writer, editor, and marketing maven has been giving presentations across the U.S. and Canada for 20+ years, always sprinkling them with humor to make marketing concepts more interesting and accessible. She continues to fight the stereotypes that librarians are boring and that "marketing" is a dirty word.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
8/18/2020
You probably have a pretty good understanding of what a "brand" is. But what about a "brand touchpoint"? Do you know what that is? And do you realize that you are a brand touchpoint?A brand is much more than a logo; it's how people feel about your library. And a touchpoint is any point of contact or interaction, which of course affects how people feel about an organization. So every person, and every space, and every item that's related to your library is a brand touchpoint. Every interaction that people have, face-to-face or online, affects their opinions of you.
It's vital for all library employees to realize this and to understand how to be the best brand ambassadors they can be.
Learning Objectives:
-
Define the business terms and relate them to libraries
-
Explain how every employee and every interaction matter
-
Discuss user experience (UX) and public perception
-
Share real examples of how laypeople see and discuss libraries
-
Offer guidelines on how to be a positive touchpoint
Presenter:
Kathy Dempsey wrote the popular how-to tome, The Accidental Library Marketer, and founded her own marketing consultancy, Libraries Are Essential. Her work is dedicated to helping librarians and information professionals promote their value and expertise in order to gain respect and funding.Kathy has been the Editor of Marketing Library Services newsletter for 25 years, and was formerly Editor-in-Chief of Computers in Libraries magazine. She also blogs at The 'M' Word. She's a member of the New Jersey Library Association, and Founder of the Library Marketing and Communications Conference, which she chaired in 2015, 2016, and 2017.
This writer, editor, and marketing maven has been giving presentations across the U.S. and Canada for 20+ years, always sprinkling them with humor to make marketing concepts more interesting and accessible. She continues to fight the stereotypes that librarians are boring and that "marketing" is a dirty word.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
Ditch the Drama: Strategies for Peak Performance: More Peace, Less Drama
8/20/2020
We are living and working in dramatic and demanding times. A lot of focus and energy are dissipated on drama instead of productive, proactive work. This workshop focuses on changing your mindset and behavior in ways that help you find happiness and success regardless of your circumstances. In addition, you will learn how to deal with negativity, complaints, and gossip as well as learning tools to coach others.
Learning Objectives:
Presenter:
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges.
For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
Location: Online
Via Zoom
There are currently 313 spots remaining out of 450
8/20/2020
We are living and working in dramatic and demanding times. A lot of focus and energy are dissipated on drama instead of productive, proactive work. This workshop focuses on changing your mindset and behavior in ways that help you find happiness and success regardless of your circumstances. In addition, you will learn how to deal with negativity, complaints, and gossip as well as learning tools to coach others.Learning Objectives:
- Take personal responsibility for your happiness and success
- Diffuse drama
- Learn positive ways to deal with negativity at work
Presenter:
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges. For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
Location: Online
Via Zoom
There are currently 313 spots remaining out of 450
Ditch the Drama: Strategies for Peak Performance: More Peace, Less Drama
8/20/2020
We are living and working in dramatic and demanding times. A lot of focus and energy are dissipated on drama instead of productive, proactive work. This workshop focuses on changing your mindset and behavior in ways that help you find happiness and success regardless of your circumstances. In addition, you will learn how to deal with negativity, complaints, and gossip as well as learning tools to coach others.
Learning Objectives:
Presenter:
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges.
For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
Location: Online
Via Zoom
There are currently 358 spots remaining out of 450
8/20/2020
We are living and working in dramatic and demanding times. A lot of focus and energy are dissipated on drama instead of productive, proactive work. This workshop focuses on changing your mindset and behavior in ways that help you find happiness and success regardless of your circumstances. In addition, you will learn how to deal with negativity, complaints, and gossip as well as learning tools to coach others.Learning Objectives:
- Take personal responsibility for your happiness and success
- Diffuse drama
- Learn positive ways to deal with negativity at work
Presenter:
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges. For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online
Via Zoom
There are currently 358 spots remaining out of 450
Magic, Mischief, or Malevolence? Online Privacy, Internet Security, and You
8/26/2020
In an age when we can easily access online information, share photos with family and friends, and live a large part of our lives via the Internet, we often don't give a second thought to "how" all that works. As Arthur C. Clarke said, "Any sufficiently advanced technology is indistinguishable from magic." But is there any dark magic at work to make our online lives possible? This presentation will explore how much control you give up - both willingly and unwittingly - over your data, your information, your research, and your privacy when you go online and how you can (possibly) mitigate those effects.
Learning Objectives:
Don Boozer, Manager: Literature Department, Ohio Center for the Book, and Homebound Services at Cleveland Public Library.
Don is also an adjunct instructor at Kent State University School of Information teaching "Information Sources and Reference Services." Previously, Don was coordinator of Ohio's statewide online reference service, KnowItNow24x7; a subject librarian in Literature at Cleveland Public Library; and a reference librarian at Barberton Public Library
Location: Online via Zoom
8/26/2020
In an age when we can easily access online information, share photos with family and friends, and live a large part of our lives via the Internet, we often don't give a second thought to "how" all that works. As Arthur C. Clarke said, "Any sufficiently advanced technology is indistinguishable from magic." But is there any dark magic at work to make our online lives possible? This presentation will explore how much control you give up - both willingly and unwittingly - over your data, your information, your research, and your privacy when you go online and how you can (possibly) mitigate those effects.
Learning Objectives:
- Understand the difference between privacy and security
- Learn a number of strategies for protecting one's information online
- Gain confidence to explain these concerns to patrons
Don Boozer, Manager: Literature Department, Ohio Center for the Book, and Homebound Services at Cleveland Public Library.Don is also an adjunct instructor at Kent State University School of Information teaching "Information Sources and Reference Services." Previously, Don was coordinator of Ohio's statewide online reference service, KnowItNow24x7; a subject librarian in Literature at Cleveland Public Library; and a reference librarian at Barberton Public Library
Location: Online via Zoom
Magic, Mischief, or Malevolence? Online Privacy, Internet Security, and You
8/26/2020
In an age when we can easily access online information, share photos with family and friends, and live a large part of our lives via the Internet, we often don't give a second thought to "how" all that works. As Arthur C. Clarke said, "Any sufficiently advanced technology is indistinguishable from magic." But is there any dark magic at work to make our online lives possible? This presentation will explore how much control you give up - both willingly and unwittingly - over your data, your information, your research, and your privacy when you go online and how you can (possibly) mitigate those effects.
Learning Objectives:
Don Boozer, Manager: Literature Department, Ohio Center for the Book, and Homebound Services at Cleveland Public Library.
Don is also an adjunct instructor at Kent State University School of Information teaching "Information Sources and Reference Services." Previously, Don was coordinator of Ohio's statewide online reference service, KnowItNow24x7; a subject librarian in Literature at Cleveland Public Library; and a reference librarian at Barberton Public Library
Location: Online via Zoom
8/26/2020
In an age when we can easily access online information, share photos with family and friends, and live a large part of our lives via the Internet, we often don't give a second thought to "how" all that works. As Arthur C. Clarke said, "Any sufficiently advanced technology is indistinguishable from magic." But is there any dark magic at work to make our online lives possible? This presentation will explore how much control you give up - both willingly and unwittingly - over your data, your information, your research, and your privacy when you go online and how you can (possibly) mitigate those effects.Learning Objectives:
-
Understand the difference between privacy and security
-
Learn a number of strategies for protecting one's information online
-
Gain confidence to explain these concerns to patrons
Don Boozer, Manager: Literature Department, Ohio Center for the Book, and Homebound Services at Cleveland Public Library.Don is also an adjunct instructor at Kent State University School of Information teaching "Information Sources and Reference Services." Previously, Don was coordinator of Ohio's statewide online reference service, KnowItNow24x7; a subject librarian in Literature at Cleveland Public Library; and a reference librarian at Barberton Public Library
Location: Online via Zoom
2020 Virtual Emerging Technology Symposium:
Keynote: Don't Panic! WE are going to MAKE it
9/3/2020
Keynote: Don't Panic! WE are going to MAKE it
Janet Hollingsworth, Adam Watts and Zack Weaver, 2019 Library Journal Movers & Shakers, from BLDG 61, Boulder Public Library, will kick off the symposium talking about their space and how they designed their environment, their programming, their partnerships and their staff training. They will also talk about the inclusive opportunities they have created for a variety of communities that libraries haven’t always engaged.
BLDG 61 is the Boulder Public Library’s all-ages free community workshop that provides maker education and technology to the public in a creative and inclusive environment. Since it’s opening in February of 2016, BLDG 61 and a team of 5 “Creative Technologists” have engaged with over 250,000 people through their home space in Colorado, outreach to the surrounding region, national and international speaking engagements and hands on workshops. They are champions of equitable access for learning everything from spinning and weaving fibers, to fine woodwork, to state-of-the-art electronics and digital fabrication. And they’ve done all of this at no cost to their patrons. How?! Find out in this opening conversation with Adam Watts, Janet Hollingsworth and Zack Weaver, three of the people behind one of Boulder Public Library’s biggest success stories. The three will discuss their experiences, failures and successes on topics such as, what it was like to create, open and program BLDG 61, how programs can implement a community's diverse perspectives and foster accessibility, how to form mutually beneficial partnerships, how to foster a perspective of purposeful making, how to promote technological literacy and what does it take to be a Creative Technologist. They will also address the library makerspace’s role as a critical resource for economic recovery and social equalizer in particularly challenging times. The presentation will include an open Q&A and the trio will close the day’s events with a virtual Happy Hour to connect more deeply with the audience.
Presenters:
Janet Hollingsworth is a structural engineer, woodworker, and maker educator. She and Adam Watts co-founded BLDG 61, the all-ages makerspace at the Boulder Public Library in 2016 and added Zack Weaver to the team shortly thereafter. As a creative technologist, she curated and facilitated a variety of maker programs at BLDG 61, serving over 25,000 patrons annually. She also developed special apprenticeship programs for underrepresented youth, the blind/VI community, and individuals experiencing homelessness. She helped establish the Colorado Sewing Rebellion, supporting community activism through fiber arts; co-developed Space Camp, a program for educators and students to build, launch, track and retrieve high-altitude balloon packages to the edge-of-space to collect environmental data; and initiated paid internships for teens through the Build a Better Book project, creating multi-modal picture books for blind children using maker technologies.
She recently transitioned to director of innovation and making at the Washington Leadership Academy, a public charter school in Washington DC with a focus on computer science, maker education, and social justice.
Adam Watts is a Creative Technologist and one of the grant writers responsible for the establishment of BLDG 61. He is also a professional illustrator, heavy metal bassist, and award winning tabletop game designer. He has worked in libraries for the past sixteen years, beginning in shelving and then holding various roles in circulation, reference, childrens, web development, and IT management. Last year, his team was honored amongst Library Journal's 2019 Movers and Shakers. He is an unrepentant geek and creature of the night.
Twitter & Instagram: atomicwatts
Zack Weaver is a Maker Educator and Creative Technologist at BLDG 61 and an instructor at Colorado University’s ATLAS Institute. His path to libraries was inspired by increasingly accessible tools, materials and processes for making and a passion for showing learners of all types and all ages their inherent creative potential. This path included teaching hands-on project-based design classes publicly and privately at the STAMPS School of Art and Design at the University of Michigan and CODE Lab at Carnegie Mellon School of Architecture. When joining the BLDG 61 team and Boulder Public Library in 2017, he knew he had finally found an equitable place to share the radical power of making with individuals and communities.
Location: Online via Zoom
There are currently 64 spots remaining out of 100
Keynote: Don't Panic! WE are going to MAKE it
9/3/2020
Keynote: Don't Panic! WE are going to MAKE itJanet Hollingsworth, Adam Watts and Zack Weaver, 2019 Library Journal Movers & Shakers, from BLDG 61, Boulder Public Library, will kick off the symposium talking about their space and how they designed their environment, their programming, their partnerships and their staff training. They will also talk about the inclusive opportunities they have created for a variety of communities that libraries haven’t always engaged.
BLDG 61 is the Boulder Public Library’s all-ages free community workshop that provides maker education and technology to the public in a creative and inclusive environment. Since it’s opening in February of 2016, BLDG 61 and a team of 5 “Creative Technologists” have engaged with over 250,000 people through their home space in Colorado, outreach to the surrounding region, national and international speaking engagements and hands on workshops. They are champions of equitable access for learning everything from spinning and weaving fibers, to fine woodwork, to state-of-the-art electronics and digital fabrication. And they’ve done all of this at no cost to their patrons. How?! Find out in this opening conversation with Adam Watts, Janet Hollingsworth and Zack Weaver, three of the people behind one of Boulder Public Library’s biggest success stories. The three will discuss their experiences, failures and successes on topics such as, what it was like to create, open and program BLDG 61, how programs can implement a community's diverse perspectives and foster accessibility, how to form mutually beneficial partnerships, how to foster a perspective of purposeful making, how to promote technological literacy and what does it take to be a Creative Technologist. They will also address the library makerspace’s role as a critical resource for economic recovery and social equalizer in particularly challenging times. The presentation will include an open Q&A and the trio will close the day’s events with a virtual Happy Hour to connect more deeply with the audience.
Presenters:
Janet Hollingsworth is a structural engineer, woodworker, and maker educator. She and Adam Watts co-founded BLDG 61, the all-ages makerspace at the Boulder Public Library in 2016 and added Zack Weaver to the team shortly thereafter. As a creative technologist, she curated and facilitated a variety of maker programs at BLDG 61, serving over 25,000 patrons annually. She also developed special apprenticeship programs for underrepresented youth, the blind/VI community, and individuals experiencing homelessness. She helped establish the Colorado Sewing Rebellion, supporting community activism through fiber arts; co-developed Space Camp, a program for educators and students to build, launch, track and retrieve high-altitude balloon packages to the edge-of-space to collect environmental data; and initiated paid internships for teens through the Build a Better Book project, creating multi-modal picture books for blind children using maker technologies.She recently transitioned to director of innovation and making at the Washington Leadership Academy, a public charter school in Washington DC with a focus on computer science, maker education, and social justice.
Adam Watts is a Creative Technologist and one of the grant writers responsible for the establishment of BLDG 61. He is also a professional illustrator, heavy metal bassist, and award winning tabletop game designer. He has worked in libraries for the past sixteen years, beginning in shelving and then holding various roles in circulation, reference, childrens, web development, and IT management. Last year, his team was honored amongst Library Journal's 2019 Movers and Shakers. He is an unrepentant geek and creature of the night. Twitter & Instagram: atomicwatts
Zack Weaver is a Maker Educator and Creative Technologist at BLDG 61 and an instructor at Colorado University’s ATLAS Institute. His path to libraries was inspired by increasingly accessible tools, materials and processes for making and a passion for showing learners of all types and all ages their inherent creative potential. This path included teaching hands-on project-based design classes publicly and privately at the STAMPS School of Art and Design at the University of Michigan and CODE Lab at Carnegie Mellon School of Architecture. When joining the BLDG 61 team and Boulder Public Library in 2017, he knew he had finally found an equitable place to share the radical power of making with individuals and communities. Location: Online via Zoom
There are currently 64 spots remaining out of 100
2020 Virtual Emerging Technology Symposium: Keynote: Don't Panic! WE are going to MAKE it
9/3/2020
Keynote: Don't Panic! WE are going to MAKE it
Janet Hollingsworth, Adam Watts and Zack Weaver, 2019 Library Journal Movers & Shakers, from BLDG 61, Boulder Public Library, will kick off the symposium talking about their space and how they designed their environment, their programming, their partnerships and their staff training. They will also talk about the inclusive opportunities they have created for a variety of communities that libraries haven’t always engaged.
BLDG 61 is the Boulder Public Library’s all-ages free community workshop that provides maker education and technology to the public in a creative and inclusive environment. Since it’s opening in February of 2016, BLDG 61 and a team of 5 “Creative Technologists” have engaged with over 250,000 people through their home space in Colorado, outreach to the surrounding region, national and international speaking engagements and hands on workshops. They are champions of equitable access for learning everything from spinning and weaving fibers, to fine woodwork, to state-of-the-art electronics and digital fabrication. And they’ve done all of this at no cost to their patrons. How?! Find out in this opening conversation with Adam Watts, Janet Hollingsworth and Zack Weaver, three of the people behind one of Boulder Public Library’s biggest success stories. The three will discuss their experiences, failures and successes on topics such as, what it was like to create, open and program BLDG 61, how programs can implement a community's diverse perspectives and foster accessibility, how to form mutually beneficial partnerships, how to foster a perspective of purposeful making, how to promote technological literacy and what does it take to be a Creative Technologist. They will also address the library makerspace’s role as a critical resource for economic recovery and social equalizer in particularly challenging times. The presentation will include an open Q&A and the trio will close the day’s events with a virtual Happy Hour to connect more deeply with the audience.
Presenters:
Janet Hollingsworth is a structural engineer, woodworker, and maker educator. She and Adam Watts co-founded BLDG 61, the all-ages makerspace at the Boulder Public Library in 2016 and added Zack Weaver to the team shortly thereafter. As a creative technologist, she curated and facilitated a variety of maker programs at BLDG 61, serving over 25,000 patrons annually. She also developed special apprenticeship programs for underrepresented youth, the blind/VI community, and individuals experiencing homelessness. She helped establish the Colorado Sewing Rebellion, supporting community activism through fiber arts; co-developed Space Camp, a program for educators and students to build, launch, track and retrieve high-altitude balloon packages to the edge-of-space to collect environmental data; and initiated paid internships for teens through the Build a Better Book project, creating multi-modal picture books for blind children using maker technologies.
She recently transitioned to director of innovation and making at the Washington Leadership Academy, a public charter school in Washington DC with a focus on computer science, maker education, and social justice.
Adam Watts is a Creative Technologist and one of the grant writers responsible for the establishment of BLDG 61. He is also a professional illustrator, heavy metal bassist, and award winning tabletop game designer. He has worked in libraries for the past sixteen years, beginning in shelving and then holding various roles in circulation, reference, childrens, web development, and IT management. Last year, his team was honored amongst Library Journal's 2019 Movers and Shakers. He is an unrepentant geek and creature of the night.
Twitter & Instagram: atomicwatts
Zack Weaver is a Maker Educator and Creative Technologist at BLDG 61 and an instructor at Colorado University’s ATLAS Institute. His path to libraries was inspired by increasingly accessible tools, materials and processes for making and a passion for showing learners of all types and all ages their inherent creative potential. This path included teaching hands-on project-based design classes publicly and privately at the STAMPS School of Art and Design at the University of Michigan and CODE Lab at Carnegie Mellon School of Architecture. When joining the BLDG 61 team and Boulder Public Library in 2017, he knew he had finally found an equitable place to share the radical power of making with individuals and communities.
Location: Online via Zoom
There are currently 81 spots remaining out of 100
9/3/2020
Keynote: Don't Panic! WE are going to MAKE itJanet Hollingsworth, Adam Watts and Zack Weaver, 2019 Library Journal Movers & Shakers, from BLDG 61, Boulder Public Library, will kick off the symposium talking about their space and how they designed their environment, their programming, their partnerships and their staff training. They will also talk about the inclusive opportunities they have created for a variety of communities that libraries haven’t always engaged.
BLDG 61 is the Boulder Public Library’s all-ages free community workshop that provides maker education and technology to the public in a creative and inclusive environment. Since it’s opening in February of 2016, BLDG 61 and a team of 5 “Creative Technologists” have engaged with over 250,000 people through their home space in Colorado, outreach to the surrounding region, national and international speaking engagements and hands on workshops. They are champions of equitable access for learning everything from spinning and weaving fibers, to fine woodwork, to state-of-the-art electronics and digital fabrication. And they’ve done all of this at no cost to their patrons. How?! Find out in this opening conversation with Adam Watts, Janet Hollingsworth and Zack Weaver, three of the people behind one of Boulder Public Library’s biggest success stories. The three will discuss their experiences, failures and successes on topics such as, what it was like to create, open and program BLDG 61, how programs can implement a community's diverse perspectives and foster accessibility, how to form mutually beneficial partnerships, how to foster a perspective of purposeful making, how to promote technological literacy and what does it take to be a Creative Technologist. They will also address the library makerspace’s role as a critical resource for economic recovery and social equalizer in particularly challenging times. The presentation will include an open Q&A and the trio will close the day’s events with a virtual Happy Hour to connect more deeply with the audience.
Presenters:
Janet Hollingsworth is a structural engineer, woodworker, and maker educator. She and Adam Watts co-founded BLDG 61, the all-ages makerspace at the Boulder Public Library in 2016 and added Zack Weaver to the team shortly thereafter. As a creative technologist, she curated and facilitated a variety of maker programs at BLDG 61, serving over 25,000 patrons annually. She also developed special apprenticeship programs for underrepresented youth, the blind/VI community, and individuals experiencing homelessness. She helped establish the Colorado Sewing Rebellion, supporting community activism through fiber arts; co-developed Space Camp, a program for educators and students to build, launch, track and retrieve high-altitude balloon packages to the edge-of-space to collect environmental data; and initiated paid internships for teens through the Build a Better Book project, creating multi-modal picture books for blind children using maker technologies.She recently transitioned to director of innovation and making at the Washington Leadership Academy, a public charter school in Washington DC with a focus on computer science, maker education, and social justice.
Adam Watts is a Creative Technologist and one of the grant writers responsible for the establishment of BLDG 61. He is also a professional illustrator, heavy metal bassist, and award winning tabletop game designer. He has worked in libraries for the past sixteen years, beginning in shelving and then holding various roles in circulation, reference, childrens, web development, and IT management. Last year, his team was honored amongst Library Journal's 2019 Movers and Shakers. He is an unrepentant geek and creature of the night. Twitter & Instagram: atomicwatts
Zack Weaver is a Maker Educator and Creative Technologist at BLDG 61 and an instructor at Colorado University’s ATLAS Institute. His path to libraries was inspired by increasingly accessible tools, materials and processes for making and a passion for showing learners of all types and all ages their inherent creative potential. This path included teaching hands-on project-based design classes publicly and privately at the STAMPS School of Art and Design at the University of Michigan and CODE Lab at Carnegie Mellon School of Architecture. When joining the BLDG 61 team and Boulder Public Library in 2017, he knew he had finally found an equitable place to share the radical power of making with individuals and communities. Location: Online via Zoom
There are currently 81 spots remaining out of 100
Virtual 2020 Emerging Technology Symposium: We Built It-Why Didn't They Come?
9/3/2020
This year’s Symposium will look at some of the barriers that prevent widespread and sustained use of the makerspace and offer some solutions. Janet Hollingsworth, Adam Watts and Zack Weaver, 2019 Library Journal Movers & Shakers, from BLDG 61, Boulder Public Library, will kick off the symposium talking about their space and how they designed their environment, their programming, their partnerships and their staff training. They will also talk about the inclusive opportunities they have created for a variety of communities that libraries haven’t always engaged.
BLDG 61 is the Boulder Public Library’s all-ages free community workshop that provides maker education and technology to the public in a creative and inclusive environment. Since it’s opening in February of 2016, BLDG 61 and a team of 5 “Creative Technologists” have engaged with over 250,000 people through their home space in Colorado, outreach to the surrounding region, national and international speaking engagements and hands on workshops. They are champions of equitable access for learning everything from spinning and weaving fibers, to fine woodwork, to state-of-the-art electronics and digital fabrication. And they’ve done all of this at no cost to their patrons. How?! Find out in this opening conversation with Adam Watts, Janet Hollingsworth and Zack Weaver, three of the people behind one of Boulder Public Library’s biggest success stories. The three will discuss their experiences, failures and successes on topics such as, what it was like to create, open and program BLDG 61, how programs can implement a community's diverse perspectives and foster accessibility, how to form mutually beneficial partnerships, how to foster a perspective of purposeful making, how to promote technological literacy and what does it take to be a Creative Technologist.
Presenters:
Janet Hollingsworth is a structural engineer, woodworker, and maker educator. She and Adam Watts co-founded BLDG 61, the all-ages makerspace at the Boulder Public Library in 2016 and added Zack Weaver to the team shortly thereafter. As a creative technologist, she curated and facilitated a variety of maker programs at BLDG 61, serving over 25,000 patrons annually. She also developed special apprenticeship programs for underrepresented youth, the blind/VI community, and individuals experiencing homelessness. She helped establish the Colorado Sewing Rebellion, supporting community activism through fiber arts; co-developed Space Camp, a program for educators and students to build, launch, track and retrieve high-altitude balloon packages to the edge-of-space to collect environmental data; and initiated paid internships for teens through the Build a Better Book project, creating multi-modal picture books for blind children using maker technologies.
She recently transitioned to director of innovation and making at the Washington Leadership Academy, a public charter school in Washington DC with a focus on computer science, maker education, and social justice.
Adam Watts is a Creative Technologist and one of the grant writers responsible for the establishment of BLDG 61. He is also a professional illustrator, heavy metal bassist, and award winning tabletop game designer. He has worked in libraries for the past sixteen years, beginning in shelving and then holding various roles in circulation, reference, childrens, web development, and IT management. Last year, his team was honored amongst Library Journal's 2019 Movers and Shakers. He is an unrepentant geek and creature of the night.
Twitter & Instagram: atomicwatts
Zack Weaver is a Maker Educator and Creative Technologist at BLDG 61 and an instructor at Colorado University’s ATLAS Institute. His path to libraries was inspired by increasingly accessible tools, materials and processes for making and a passion for showing learners of all types and all ages their inherent creative potential. This path included teaching hands-on project-based design classes publicly and privately at the STAMPS School of Art and Design at the University of Michigan and CODE Lab at Carnegie Mellon School of Architecture. When joining the BLDG 61 team and Boulder Public Library in 2017, he knew he had finally found an equitable place to share the radical power of making with individuals and communities.
The Virtual 2020 Emerging Tech Symposium will include the following featured events throughout the month of September with dates and times to be announced soon.
Your Makerspace Why
Let’s examine how to design makerspace programming to engage your patrons. We’ll focus on purposeful making, community voice, and inclusive practices. The presenter will also discuss her MakerCare initiative, a maker program empowering patrons to make a difference through creating service based projects. Takeaways include how to build community partnerships and numerous project ideas from simple low cost items to 3-D technology.
Presenter: Gina Seymour, author and national speaker, is the library media specialist at Islip High School on Long Island (NY). Gina was named to Library Journal’s Movers & Shakers (2017) list as a “Change Agent,” named a 2019 AASL Social Media Superstar Finalist in the category of Social Justice Defender and was awarded the Suffolk School Library Media Association’s School Librarian of the Year in 2014. She is author of Makers with a Cause: Creative Service Projects for Library Youth (2018), a chapter on inclusive makerspaces in School Library Makerspaces in Action and is currently working on a book on how to cultivate social action in the library. Gina shares her work, musings and reflections on her blog GinaSeymour.com and on Twitter @ginaseymour.
Intentionally Making Space: Programming Towards Inclusion
In 2015, the NC State University Libraries cut a ribbon and threw open its doors to a new cool-looking, tool-filled Makerspace. It didn’t take long, however, for staff to notice that the space wasn’t being used by a diverse cross section of students. Framed by some techniques and concepts from feminist pedagogy and social emotional learning, Marian Fragola will discuss how the Libraries created the Making Space series to confront bias and systemic barriers to inclusion in its Makerspace and gaming offerings. Attendees of this session should come prepared to engage with each other and discuss (and even challenge!) the ideas and concepts presented.
Presenter: Marian Fragola is the Director of Program Planning and Outreach at the NC State University Libraries, where she develops and manages a diverse suite of multidisciplinary programs and activities that benefit the campus and broader community. In 2018 she received a Movers and Shakers award from Library Journal. Fragola is immediate past board chair of the North Carolina Humanities Council and lives in Durham, NC.
Developing a Maker Mindset: No Makerspace Required
Is your makerspace garnering the interest you first thought it would? Are you struggling to create programming that stems beyond crafting? Let me guide you through techniques to empower your patrons by encouraging them to develop a Maker Mindset: a combination of processes that include the Maker Empowerment Theory and the Stanford Design process to retrain our thought processes to recognize that learning begins at failure (not ends there), that we live in a designed world, and that we are able to change it through making. We’ll discuss sample programming, techniques, and challenges. No funding in the budget for 3D printers? Not necessary! Come see how to help your patron hold what’s in their mind in the palm of their hand sans printer. A takeaway for every level of interest!
Presenter: Amy Zell, Digital Instructor, Goodwill Industries, Youngstown and former Teen and Patron Technologies Assistant at Hubbard Public Library.
Amy is a self proclaimed Maker after learning that she, too, has the wherewithal and resources to change the world through making, Amy Zell is using her Final Project through Kent State University M.L.I.S. to take this opportunity to inspire and instill the same passion in librarians that the Pittsburgh Fab Institute instilled in her.
From Consumer to Creator: STEM and Makerspace Initiatives for Growth
So you have a makerspace - now what? Attendees will hear about some of the changes and challenges the Fayetteville Free Library Fab Lab (the first public library makerspace in the country) has experienced throughout the years. Additionally, we will discuss the ways the Fab Lab has worked to keep up with the evolving maker movement, while also staying relevant and reflective of its community’s needs and skill sets. We will also explore various opportunities for strengthening and growing your community member use and participation in your makerspace. Attendees will have the opportunity to brainstorm some locally relevant ideas and possible partnerships to help strengthen and grow your maker programs and makerspaces.
Presenter: Michael Cimino is the Director of STEAM and Making at the Fayetteville Free Library (FFL). He received his MSED in Literacy from SUNY Cortland in 2011 and worked as a secondary educator before joining the Fayetteville Free Library in the summer of 2013. Michael's primary responsibilities at the FFL are facilitating STEAM and Making program creation and execution. Michael also works to build relationships with members of the community who are interested in enhancing the use and accessibility of our makerspaces.
Location: Online via Zoom
9/3/2020
This year’s Symposium will look at some of the barriers that prevent widespread and sustained use of the makerspace and offer some solutions. Janet Hollingsworth, Adam Watts and Zack Weaver, 2019 Library Journal Movers & Shakers, from BLDG 61, Boulder Public Library, will kick off the symposium talking about their space and how they designed their environment, their programming, their partnerships and their staff training. They will also talk about the inclusive opportunities they have created for a variety of communities that libraries haven’t always engaged. BLDG 61 is the Boulder Public Library’s all-ages free community workshop that provides maker education and technology to the public in a creative and inclusive environment. Since it’s opening in February of 2016, BLDG 61 and a team of 5 “Creative Technologists” have engaged with over 250,000 people through their home space in Colorado, outreach to the surrounding region, national and international speaking engagements and hands on workshops. They are champions of equitable access for learning everything from spinning and weaving fibers, to fine woodwork, to state-of-the-art electronics and digital fabrication. And they’ve done all of this at no cost to their patrons. How?! Find out in this opening conversation with Adam Watts, Janet Hollingsworth and Zack Weaver, three of the people behind one of Boulder Public Library’s biggest success stories. The three will discuss their experiences, failures and successes on topics such as, what it was like to create, open and program BLDG 61, how programs can implement a community's diverse perspectives and foster accessibility, how to form mutually beneficial partnerships, how to foster a perspective of purposeful making, how to promote technological literacy and what does it take to be a Creative Technologist.
Presenters:
Janet Hollingsworth is a structural engineer, woodworker, and maker educator. She and Adam Watts co-founded BLDG 61, the all-ages makerspace at the Boulder Public Library in 2016 and added Zack Weaver to the team shortly thereafter. As a creative technologist, she curated and facilitated a variety of maker programs at BLDG 61, serving over 25,000 patrons annually. She also developed special apprenticeship programs for underrepresented youth, the blind/VI community, and individuals experiencing homelessness. She helped establish the Colorado Sewing Rebellion, supporting community activism through fiber arts; co-developed Space Camp, a program for educators and students to build, launch, track and retrieve high-altitude balloon packages to the edge-of-space to collect environmental data; and initiated paid internships for teens through the Build a Better Book project, creating multi-modal picture books for blind children using maker technologies.She recently transitioned to director of innovation and making at the Washington Leadership Academy, a public charter school in Washington DC with a focus on computer science, maker education, and social justice.
Adam Watts is a Creative Technologist and one of the grant writers responsible for the establishment of BLDG 61. He is also a professional illustrator, heavy metal bassist, and award winning tabletop game designer. He has worked in libraries for the past sixteen years, beginning in shelving and then holding various roles in circulation, reference, childrens, web development, and IT management. Last year, his team was honored amongst Library Journal's 2019 Movers and Shakers. He is an unrepentant geek and creature of the night. Twitter & Instagram: atomicwatts
Zack Weaver is a Maker Educator and Creative Technologist at BLDG 61 and an instructor at Colorado University’s ATLAS Institute. His path to libraries was inspired by increasingly accessible tools, materials and processes for making and a passion for showing learners of all types and all ages their inherent creative potential. This path included teaching hands-on project-based design classes publicly and privately at the STAMPS School of Art and Design at the University of Michigan and CODE Lab at Carnegie Mellon School of Architecture. When joining the BLDG 61 team and Boulder Public Library in 2017, he knew he had finally found an equitable place to share the radical power of making with individuals and communities. The Virtual 2020 Emerging Tech Symposium will include the following featured events throughout the month of September with dates and times to be announced soon.
Your Makerspace Why
Let’s examine how to design makerspace programming to engage your patrons. We’ll focus on purposeful making, community voice, and inclusive practices. The presenter will also discuss her MakerCare initiative, a maker program empowering patrons to make a difference through creating service based projects. Takeaways include how to build community partnerships and numerous project ideas from simple low cost items to 3-D technology.
Presenter: Gina Seymour, author and national speaker, is the library media specialist at Islip High School on Long Island (NY). Gina was named to Library Journal’s Movers & Shakers (2017) list as a “Change Agent,” named a 2019 AASL Social Media Superstar Finalist in the category of Social Justice Defender and was awarded the Suffolk School Library Media Association’s School Librarian of the Year in 2014. She is author of Makers with a Cause: Creative Service Projects for Library Youth (2018), a chapter on inclusive makerspaces in School Library Makerspaces in Action and is currently working on a book on how to cultivate social action in the library. Gina shares her work, musings and reflections on her blog GinaSeymour.com and on Twitter @ginaseymour.Intentionally Making Space: Programming Towards Inclusion
In 2015, the NC State University Libraries cut a ribbon and threw open its doors to a new cool-looking, tool-filled Makerspace. It didn’t take long, however, for staff to notice that the space wasn’t being used by a diverse cross section of students. Framed by some techniques and concepts from feminist pedagogy and social emotional learning, Marian Fragola will discuss how the Libraries created the Making Space series to confront bias and systemic barriers to inclusion in its Makerspace and gaming offerings. Attendees of this session should come prepared to engage with each other and discuss (and even challenge!) the ideas and concepts presented.
Presenter: Marian Fragola is the Director of Program Planning and Outreach at the NC State University Libraries, where she develops and manages a diverse suite of multidisciplinary programs and activities that benefit the campus and broader community. In 2018 she received a Movers and Shakers award from Library Journal. Fragola is immediate past board chair of the North Carolina Humanities Council and lives in Durham, NC.Developing a Maker Mindset: No Makerspace Required
Is your makerspace garnering the interest you first thought it would? Are you struggling to create programming that stems beyond crafting? Let me guide you through techniques to empower your patrons by encouraging them to develop a Maker Mindset: a combination of processes that include the Maker Empowerment Theory and the Stanford Design process to retrain our thought processes to recognize that learning begins at failure (not ends there), that we live in a designed world, and that we are able to change it through making. We’ll discuss sample programming, techniques, and challenges. No funding in the budget for 3D printers? Not necessary! Come see how to help your patron hold what’s in their mind in the palm of their hand sans printer. A takeaway for every level of interest!
Presenter: Amy Zell, Digital Instructor, Goodwill Industries, Youngstown and former Teen and Patron Technologies Assistant at Hubbard Public Library.Amy is a self proclaimed Maker after learning that she, too, has the wherewithal and resources to change the world through making, Amy Zell is using her Final Project through Kent State University M.L.I.S. to take this opportunity to inspire and instill the same passion in librarians that the Pittsburgh Fab Institute instilled in her.
From Consumer to Creator: STEM and Makerspace Initiatives for Growth
So you have a makerspace - now what? Attendees will hear about some of the changes and challenges the Fayetteville Free Library Fab Lab (the first public library makerspace in the country) has experienced throughout the years. Additionally, we will discuss the ways the Fab Lab has worked to keep up with the evolving maker movement, while also staying relevant and reflective of its community’s needs and skill sets. We will also explore various opportunities for strengthening and growing your community member use and participation in your makerspace. Attendees will have the opportunity to brainstorm some locally relevant ideas and possible partnerships to help strengthen and grow your maker programs and makerspaces.
Presenter: Michael Cimino is the Director of STEAM and Making at the Fayetteville Free Library (FFL). He received his MSED in Literacy from SUNY Cortland in 2011 and worked as a secondary educator before joining the Fayetteville Free Library in the summer of 2013. Michael's primary responsibilities at the FFL are facilitating STEAM and Making program creation and execution. Michael also works to build relationships with members of the community who are interested in enhancing the use and accessibility of our makerspaces.Location: Online via Zoom
The Quiet Approach for Serving Customers
9/9/2020
Customer service is not an easy job for anyone. It’s hard work to just stay on top of the ever-changing products and services the library has to offer, and it takes real skill to talk with people, determine their needs and fulfill their requests.
It can be especially challenging for those who are more introverted or shy to work with customers while handling difficult questions, listening to complaints and sometimes dealing with people that can be angry or confused.
Learning Objectives:
Location: Online via Zoom
There are currently 225 spots remaining out of 300
9/9/2020
Customer service is not an easy job for anyone. It’s hard work to just stay on top of the ever-changing products and services the library has to offer, and it takes real skill to talk with people, determine their needs and fulfill their requests.
It can be especially challenging for those who are more introverted or shy to work with customers while handling difficult questions, listening to complaints and sometimes dealing with people that can be angry or confused.
Learning Objectives:
- Learn tools that you need to be more successful and in-control in your customer interactions
- We will focus on the strengths of the “Quiet Approach” including active listening and thinking before speaking
- Sharpen the skills needed to handle all customer situations with less anxiety and stress
Andrew Sanderbeck has been developing and conducting training programs for libraries and library organizations for more than twenty-five years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the chairman of the board of the Haywood County Public Library and a monthly donor to EveryLibrary, advocating for libraries everywhere that support is needed.
Location: Online via Zoom
There are currently 225 spots remaining out of 300
Directors Virtual Networking Meeting
9/9/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
9/9/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
The Quiet Approach for Serving Customers
9/9/2020
Customer service is not an easy job for anyone. It’s hard work to just stay on top of the ever-changing products and services the library has to offer, and it takes real skill to talk with people, determine their needs and fulfill their requests.
It can be especially challenging for those who are more introverted or shy to work with customers while handling difficult questions, listening to complaints and sometimes dealing with people that can be angry or confused.
Learning Objectives:
Location: Online via Zoom
9/9/2020
Customer service is not an easy job for anyone. It’s hard work to just stay on top of the ever-changing products and services the library has to offer, and it takes real skill to talk with people, determine their needs and fulfill their requests.It can be especially challenging for those who are more introverted or shy to work with customers while handling difficult questions, listening to complaints and sometimes dealing with people that can be angry or confused.
Learning Objectives:
-
Learn tools that you need to be more successful and in-control in your customer interactions
-
We will focus on the strengths of the “Quiet Approach” including active listening and thinking before speaking
-
Sharpen the skills needed to handle all customer situations with less anxiety and stress
Andrew Sanderbeck has been developing and conducting training programs for libraries and library organizations for more than twenty-five years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the chairman of the board of the Haywood County Public Library and a monthly donor to EveryLibrary, advocating for libraries everywhere that support is needed.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
Soft Skills for Strong Management: Cultivating Good Critical Thinking
9/16/2020
Soft Skills for Strong Management: Cultivating Good Critical Thinking
Holly Klingler, Research and Innovation Coordinator, NEO-RLS
Location: Online
Via Zoom
9/16/2020
Soft Skills for Strong Management: Cultivating Good Critical Thinking
With the challenges and demands supervisors continually face each day, it is essential to possess great critical thinking skills. It is also important to instill such soft skills in your employees so that they can handle the daily demands of their jobs. But what exactly are these crucial abilities? And better yet, why are they important and how can they help us in this ever-changing library environment?
Critical thinking is an overarching skill that helps you succeed in many facets of your professional and personal life. Characteristics like open-mindedness, good decision-making, the ability to be self-aware, and the capacity to adapt in the workplace are all tools that are driven by good critical thinking.
Learning objectives:
- Define the concept of critical thinking
- Explore several of the associated tools mentioned above
- Investigate soft skills and learn ways to immediately improve to become a more conscious and efficient critical thinker
Holly Klingler, Research and Innovation Coordinator, NEO-RLS
Location: Online
Via Zoom
Intentionally Making Space: Programming Towards Inclusion
9/17/2020
In 2015, the North Carolina State University Libraries cut a ribbon and threw open its doors to a new cool-looking, tool-filled Makerspace. It didn’t take long, however, for staff to notice that the space wasn’t being used by a diverse cross section of students. Framed by some techniques and concepts from feminist pedagogy and social emotional learning, Marian Fragola will discuss how the Libraries created the Making Space series to confront bias and systemic barriers to inclusion in its Makerspace and gaming offerings. Attendees of this session should come prepared to engage with each other and discuss (and even challenge!) the ideas and concepts presented.
Presenter: Marian Fragola is the Director of Program Planning and Outreach at the NC State University Libraries, where she develops and manages a diverse suite of multidisciplinary programs and activities that benefit the campus and broader community. Fragola is on the board of Student Action with Farmworkers and has served as the board chair for the North Carolina Humanities Council. She lives in Durham, NC.
There are currently 58 spots remaining out of 100
9/17/2020
In 2015, the North Carolina State University Libraries cut a ribbon and threw open its doors to a new cool-looking, tool-filled Makerspace. It didn’t take long, however, for staff to notice that the space wasn’t being used by a diverse cross section of students. Framed by some techniques and concepts from feminist pedagogy and social emotional learning, Marian Fragola will discuss how the Libraries created the Making Space series to confront bias and systemic barriers to inclusion in its Makerspace and gaming offerings. Attendees of this session should come prepared to engage with each other and discuss (and even challenge!) the ideas and concepts presented.Presenter: Marian Fragola is the Director of Program Planning and Outreach at the NC State University Libraries, where she develops and manages a diverse suite of multidisciplinary programs and activities that benefit the campus and broader community. Fragola is on the board of Student Action with Farmworkers and has served as the board chair for the North Carolina Humanities Council. She lives in Durham, NC.There are currently 58 spots remaining out of 100
Poster Session: Making Gone Virtual
9/18/2020
This poster session will show you how to execute the Maker Mindset Method in creating programs via Zoom for makers of all ages and how to keep everyone engaged. Kits or no kits, desktop access or phone, we will address it all. From successful Family Makerspace Storytimes to 3D design/print glider races gone wild, complete access to what worked and what didn't.
Presenter: Amy Zell, Digital Instructor, Goodwill Industries, Youngstown and former Teen and Patron Technologies Assistant at Hubbard Public Library.
Amy is a self proclaimed Maker after learning that she, too, has the wherewithal and resources to change the world through making. Amy Zell is using her Final Project through Kent State University 's M.L.I.S. program to take this opportunity to inspire and instill the same passion in librarians that the Pittsburgh Fab Institute instilled in her.
Location: Online via Zoom
There are currently 65 spots remaining out of 100
9/18/2020
This poster session will show you how to execute the Maker Mindset Method in creating programs via Zoom for makers of all ages and how to keep everyone engaged. Kits or no kits, desktop access or phone, we will address it all. From successful Family Makerspace Storytimes to 3D design/print glider races gone wild, complete access to what worked and what didn't. Presenter: Amy Zell, Digital Instructor, Goodwill Industries, Youngstown and former Teen and Patron Technologies Assistant at Hubbard Public Library.Amy is a self proclaimed Maker after learning that she, too, has the wherewithal and resources to change the world through making. Amy Zell is using her Final Project through Kent State University 's M.L.I.S. program to take this opportunity to inspire and instill the same passion in librarians that the Pittsburgh Fab Institute instilled in her.
Location: Online via Zoom
There are currently 65 spots remaining out of 100
Poster Session: Making Gone Virtual
9/18/2020
This poster session will show you how to execute the Maker Mindset Method in creating programs via Zoom for makers of all ages and how to keep everyone engaged. Kits or no kits, desktop access or phone, we will address it all. From successful Family Makerspace Storytimes to 3D design/print glider races gone wild, complete access to what worked and what didn't.
Presenter: Amy Zell, Digital Instructor, Goodwill Industries, Youngstown and former Teen and Patron Technologies Assistant at Hubbard Public Library.
Amy is a self proclaimed Maker after learning that she, too, has the wherewithal and resources to change the world through making. Amy Zell is using her Final Project through Kent State University 's M.L.I.S. program to take this opportunity to inspire and instill the same passion in librarians that the Pittsburgh Fab Institute instilled in her.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
There are currently 94 spots remaining out of 100
9/18/2020
This poster session will show you how to execute the Maker Mindset Method in creating programs via Zoom for makers of all ages and how to keep everyone engaged. Kits or no kits, desktop access or phone, we will address it all. From successful Family Makerspace Storytimes to 3D design/print glider races gone wild, complete access to what worked and what didn't. Presenter: Amy Zell, Digital Instructor, Goodwill Industries, Youngstown and former Teen and Patron Technologies Assistant at Hubbard Public Library.Amy is a self proclaimed Maker after learning that she, too, has the wherewithal and resources to change the world through making. Amy Zell is using her Final Project through Kent State University 's M.L.I.S. program to take this opportunity to inspire and instill the same passion in librarians that the Pittsburgh Fab Institute instilled in her.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
There are currently 94 spots remaining out of 100
From Consumer to Creator: STEM and Makerspace Initiatives for Growth
9/22/2020
So you have a makerspace - now what? Attendees will hear about some of the changes and challenges the Fayetteville Free Library Fab Lab has experienced throughout the years. Additionally, we will discuss the ways the Fab Lab has worked to keep up with the evolving maker movement in our post COVID -19 environment, while also staying relevant and reflective of its community’s needs and skill sets. We will explore various opportunities for strengthening and growing your community member use and participation in your makerspace. Attendees will also have the opportunity to brainstorm some locally relevant ideas and possible partnerships to help strengthen and grow your maker programs and makerspaces.
Presenter: Michael Cimino is the Director of STEAM and Making at the Fayetteville Free Library (FFL). He received his MSED in Literacy from SUNY Cortland in 2011 and worked as a secondary educator before joining the Fayetteville Free Library in the summer of 2013. Michael's primary responsibilities at the FFL are facilitating STEAM and Making program creation and execution. Michael also works to build relationships with members of the community who are interested in enhancing the use and accessibility of our makerspaces.
Location: Online via Zoom
9/22/2020
So you have a makerspace - now what? Attendees will hear about some of the changes and challenges the Fayetteville Free Library Fab Lab has experienced throughout the years. Additionally, we will discuss the ways the Fab Lab has worked to keep up with the evolving maker movement in our post COVID -19 environment, while also staying relevant and reflective of its community’s needs and skill sets. We will explore various opportunities for strengthening and growing your community member use and participation in your makerspace. Attendees will also have the opportunity to brainstorm some locally relevant ideas and possible partnerships to help strengthen and grow your maker programs and makerspaces. Presenter: Michael Cimino is the Director of STEAM and Making at the Fayetteville Free Library (FFL). He received his MSED in Literacy from SUNY Cortland in 2011 and worked as a secondary educator before joining the Fayetteville Free Library in the summer of 2013. Michael's primary responsibilities at the FFL are facilitating STEAM and Making program creation and execution. Michael also works to build relationships with members of the community who are interested in enhancing the use and accessibility of our makerspaces.Location: Online via Zoom
From Consumer to Creator: STEM and Makerspace Initiatives for Growth
9/22/2020
So you have a makerspace - now what? Attendees will hear about some of the changes and challenges the Fayetteville Free Library Fab Lab has experienced throughout the years. Additionally, we will discuss the ways the Fab Lab has worked to keep up with the evolving maker movement in our post COVID -19 environment, while also staying relevant and reflective of its community’s needs and skill sets. We will explore various opportunities for strengthening and growing your community member use and participation in your makerspace. Attendees will also have the opportunity to brainstorm some locally relevant ideas and possible partnerships to help strengthen and grow your maker programs and makerspaces.
Presenter: Michael Cimino is the Director of STEAM and Making at the Fayetteville Free Library (FFL). He received his MSED in Literacy from SUNY Cortland in 2011 and worked as a secondary educator before joining the Fayetteville Free Library in the summer of 2013. Michael's primary responsibilities at the FFL are facilitating STEAM and Making program creation and execution. Michael also works to build relationships with members of the community who are interested in enhancing the use and accessibility of our makerspaces.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
9/22/2020
So you have a makerspace - now what? Attendees will hear about some of the changes and challenges the Fayetteville Free Library Fab Lab has experienced throughout the years. Additionally, we will discuss the ways the Fab Lab has worked to keep up with the evolving maker movement in our post COVID -19 environment, while also staying relevant and reflective of its community’s needs and skill sets. We will explore various opportunities for strengthening and growing your community member use and participation in your makerspace. Attendees will also have the opportunity to brainstorm some locally relevant ideas and possible partnerships to help strengthen and grow your maker programs and makerspaces. Presenter: Michael Cimino is the Director of STEAM and Making at the Fayetteville Free Library (FFL). He received his MSED in Literacy from SUNY Cortland in 2011 and worked as a secondary educator before joining the Fayetteville Free Library in the summer of 2013. Michael's primary responsibilities at the FFL are facilitating STEAM and Making program creation and execution. Michael also works to build relationships with members of the community who are interested in enhancing the use and accessibility of our makerspaces.When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
Resilience in Challenging Times
9/23/2020
Do you know someone who keeps on keeping on, no matter what life throws at them? How do they continue to thrive, flourish and grow even stronger as they overcome the obstacles they face? The answer is resilience which is described as “the process of facing adversity and bouncing back from difficult experiences. “ This session will focus on key skills to not only survive and bounce back after a setback, but to come back stronger and wiser.
Learning Objectives:
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges.
For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana
Location: Online via Zoom
9/23/2020
Do you know someone who keeps on keeping on, no matter what life throws at them? How do they continue to thrive, flourish and grow even stronger as they overcome the obstacles they face? The answer is resilience which is described as “the process of facing adversity and bouncing back from difficult experiences. “ This session will focus on key skills to not only survive and bounce back after a setback, but to come back stronger and wiser.
Learning Objectives:
- Take control of your choices and your life
- Increase your sense of positivity and positive emotions
- Develop the ability to respond to adversity with optimism and hope
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges. For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana
Location: Online via Zoom
Resilience in Challenging Times
9/23/2020
Do you know someone who keeps on keeping on, no matter what life throws at them? How do they continue to thrive, flourish and grow even stronger as they overcome the obstacles they face? The answer is resilience which is described as “the process of facing adversity and bouncing back from difficult experiences. “ This session will focus on key skills to not only survive and bounce back after a setback, but to come back stronger and wiser.
Learning Objectives:
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges.
For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana
Location: Online via Zoom
9/23/2020
Do you know someone who keeps on keeping on, no matter what life throws at them? How do they continue to thrive, flourish and grow even stronger as they overcome the obstacles they face? The answer is resilience which is described as “the process of facing adversity and bouncing back from difficult experiences. “ This session will focus on key skills to not only survive and bounce back after a setback, but to come back stronger and wiser.Learning Objectives:
- Take control of your choices and your life
- Increase your sense of positivity and positive emotions
- Develop the ability to respond to adversity with optimism and hope
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges. For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
Developing a Maker Mindset: No Makerspace Required
9/24/2020
Location: Online via Zoom
There are currently 63 spots remaining out of 100
9/24/2020
Is your makerspace garnering the interest you first thought it would? Are you struggling to create programming that stems beyond crafting? Let me guide you through techniques to empower your patrons by encouraging them to develop a Maker Mindset: a combination of processes that include the Maker Empowerment Theory and the Stanford Design process to retrain our thought processes to recognize that learning begins at failure (not ends there), that we live in a designed world, and that we are able to change it through making. We’ll discuss sample programming, techniques, and challenges. No funding in the budget for 3D printers? Not necessary! Come see how to help your patron hold what’s in their mind in the palm of their hand sans printer. A takeaway for every level of interest!
Presenter: Amy Zell, Digital Instructor, Goodwill Industries, Youngstown and former Teen and Patron Technologies Assistant at Hubbard Public Library.
Amy is a self proclaimed Maker after learning that she, too, has the wherewithal and resources to change the world through making. Amy Zell is using her Final Project through Kent State University's M.L.I.S. program to take this opportunity to inspire and instill the same passion in librarians that the Pittsburgh Fab Institute instilled in her.
Location: Online via Zoom
There are currently 63 spots remaining out of 100
Developing a Maker Mindset: No Makerspace Required
9/24/2020
Location: Online via Zoom
There are currently 52 spots remaining out of 100
9/24/2020
Content Warning: This webinar contains opening remarks about suicide and depression.
Is your makerspace garnering the interest you first thought it would? Are you struggling to create programming that stems beyond crafting? Let me guide you through techniques to empower your patrons by encouraging them to develop a Maker Mindset: a combination of processes that include the Maker Empowerment Theory and the Stanford Design process to retrain our thought processes to recognize that learning begins at failure (not ends there), that we live in a designed world, and that we are able to change it through making. We’ll discuss sample programming, techniques, and challenges. No funding in the budget for 3D printers? Not necessary! Come see how to help your patron hold what’s in their mind in the palm of their hand sans printer. A takeaway for every level of interest!
Presenter: Amy Zell, Digital Instructor, Goodwill Industries, Youngstown and former Teen and Patron Technologies Assistant at Hubbard Public Library.
Amy is a self proclaimed Maker after learning that she, too, has the wherewithal and resources to change the world through making. Amy Zell is using her Final Project through Kent State University's M.L.I.S. program to take this opportunity to inspire and instill the same passion in librarians that the Pittsburgh Fab Institute instilled in her.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
There are currently 52 spots remaining out of 100
Keeping Your MakerSpace Momentum
9/25/2020
Location: Online via Zoom
9/25/2020
What do you do with your MakerSpace when people can't go to it? Learn creative ideas for virtual programming, keeping the excitement going around your space, and the tools and resources to make it all happen.
Presenters:
Missy Littell, Customer Service Manager, Cuyahoga Falls Library
Carolanne Tkach, Technology Trainer, Cuyahoga Falls Library
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
Keeping Your MakerSpace Momentum
9/25/2020
Location: Online via Zoom
9/25/2020
What do you do with your MakerSpace when people can't go to it? Learn creative ideas for virtual programming, keeping the excitement going around your space, and the tools and resources to make it all happen.
Presenters:
Missy Littell, Customer Service Manager, Cuyahoga Falls Library
Carolanne Tkach, Technology Trainer, Cuyahoga Falls Library
Location: Online via Zoom
Your Makerspace Why
9/29/2020
Let’s examine how to design makerspace programming to engage your patrons. We’ll focus on purposeful making, community voice, and inclusive practices. The presenter will also discuss her MakerCare initiative, a maker program empowering patrons to make a difference through creating service based projects. Takeaways include how to build community partnerships and numerous project ideas from simple low cost items to 3-D technology.
Presenter: Gina Seymour, author and national speaker, is the library media specialist at Islip High School on Long Island (NY). Gina was named to Library Journal’s Movers & Shakers (2017) list as a “Change Agent,” named a 2019 AASL Social Media Superstar Finalist in the category of Social Justice Defender and was awarded the Suffolk School Library Media Association’s School Librarian of the Year in 2014. She is author of Makers with a Cause: Creative Service Projects for Library Youth (2018), a chapter on inclusive makerspaces in School Library Makerspaces in Action and is currently working on a book on how to cultivate social action in the library. Gina shares her work, musings and reflections on her blog GinaSeymour.com and on Twitter @ginaseymour.
Location: Online via Zoom
There are currently 71 spots remaining out of 100
9/29/2020
Let’s examine how to design makerspace programming to engage your patrons. We’ll focus on purposeful making, community voice, and inclusive practices. The presenter will also discuss her MakerCare initiative, a maker program empowering patrons to make a difference through creating service based projects. Takeaways include how to build community partnerships and numerous project ideas from simple low cost items to 3-D technology. Presenter: Gina Seymour, author and national speaker, is the library media specialist at Islip High School on Long Island (NY). Gina was named to Library Journal’s Movers & Shakers (2017) list as a “Change Agent,” named a 2019 AASL Social Media Superstar Finalist in the category of Social Justice Defender and was awarded the Suffolk School Library Media Association’s School Librarian of the Year in 2014. She is author of Makers with a Cause: Creative Service Projects for Library Youth (2018), a chapter on inclusive makerspaces in School Library Makerspaces in Action and is currently working on a book on how to cultivate social action in the library. Gina shares her work, musings and reflections on her blog GinaSeymour.com and on Twitter @ginaseymour.Location: Online via Zoom
There are currently 71 spots remaining out of 100
Your Makerspace Why
9/29/2020
Let’s examine how to design makerspace programming to engage your patrons. We’ll focus on purposeful making, community voice, and inclusive practices. The presenter will also discuss her MakerCare initiative, a maker program empowering patrons to make a difference through creating service based projects. Takeaways include how to build community partnerships and numerous project ideas from simple low cost items to 3-D technology.
Presenter: Gina Seymour, author and national speaker, is the library media specialist at Islip High School on Long Island (NY). Gina was named to Library Journal’s Movers & Shakers (2017) list as a “Change Agent,” named a 2019 AASL Social Media Superstar Finalist in the category of Social Justice Defender and was awarded the Suffolk School Library Media Association’s School Librarian of the Year in 2014. She is author of Makers with a Cause: Creative Service Projects for Library Youth (2018), a chapter on inclusive makerspaces in School Library Makerspaces in Action and is currently working on a book on how to cultivate social action in the library. Gina shares her work, musings and reflections on her blog GinaSeymour.com and on Twitter @ginaseymour.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
There are currently 88 spots remaining out of 100
9/29/2020
Let’s examine how to design makerspace programming to engage your patrons. We’ll focus on purposeful making, community voice, and inclusive practices. The presenter will also discuss her MakerCare initiative, a maker program empowering patrons to make a difference through creating service based projects. Takeaways include how to build community partnerships and numerous project ideas from simple low cost items to 3-D technology. Presenter: Gina Seymour, author and national speaker, is the library media specialist at Islip High School on Long Island (NY). Gina was named to Library Journal’s Movers & Shakers (2017) list as a “Change Agent,” named a 2019 AASL Social Media Superstar Finalist in the category of Social Justice Defender and was awarded the Suffolk School Library Media Association’s School Librarian of the Year in 2014. She is author of Makers with a Cause: Creative Service Projects for Library Youth (2018), a chapter on inclusive makerspaces in School Library Makerspaces in Action and is currently working on a book on how to cultivate social action in the library. Gina shares her work, musings and reflections on her blog GinaSeymour.com and on Twitter @ginaseymour.When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
There are currently 88 spots remaining out of 100
Poster Session: Ana-Tour-Me: 3D Modeling's Use in Individualising Anatomy Education in the 21st Century
9/30/2020
In this session, Dr. Regula will do a walk through of a virtual anatomy program for instructional purposes that fit all learning levels, and follow up with a tutorial of an anatomical database to construct individualized study tools including 3D images and models.
Presenter:
Dr. Regula is an instructor of Human Anatomy at the University of Dayton. He has taught upper level anatomy using novel technology and pedagogy for six years and recently published an anatomy lab manual specifically designed to be intersectional and inclusive to all students. He prides himself on bringing critical thinking, accuracy, and intersectionality into a discipline that has often been treated as rote memorization in the past. When not challenging students in the classroom, Dr. Regula enjoys 3D print designing, games, and being outdoors with his husband and son.
Location: Online via Zoom
9/30/2020
In this session, Dr. Regula will do a walk through of a virtual anatomy program for instructional purposes that fit all learning levels, and follow up with a tutorial of an anatomical database to construct individualized study tools including 3D images and models.
Presenter:
Dr. Regula is an instructor of Human Anatomy at the University of Dayton. He has taught upper level anatomy using novel technology and pedagogy for six years and recently published an anatomy lab manual specifically designed to be intersectional and inclusive to all students. He prides himself on bringing critical thinking, accuracy, and intersectionality into a discipline that has often been treated as rote memorization in the past. When not challenging students in the classroom, Dr. Regula enjoys 3D print designing, games, and being outdoors with his husband and son. Location: Online via Zoom
Poster Session: Ana-Tour-Me: 3D Modeling's Use in Individualising Anatomy Education in the 21st Century
9/30/2020
In this session, Dr. Regula will do a walk through of a virtual anatomy program for instructional purposes that fit all learning levels, and follow up with a tutorial of an anatomical database to construct individualized study tools including 3D images and models.
Presenter:
Dr. Regula is an instructor of Human Anatomy at the University of Dayton. He has taught upper level anatomy using novel technology and pedagogy for six years and recently published an anatomy lab manual specifically designed to be intersectional and inclusive to all students. He prides himself on bringing critical thinking, accuracy, and intersectionality into a discipline that has often been treated as rote memorization in the past. When not challenging students in the classroom, Dr. Regula enjoys 3D print designing, games, and being outdoors with his husband and son.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
9/30/2020
In this session, Dr. Regula will do a walk through of a virtual anatomy program for instructional purposes that fit all learning levels, and follow up with a tutorial of an anatomical database to construct individualized study tools including 3D images and models. Presenter:
Dr. Regula is an instructor of Human Anatomy at the University of Dayton. He has taught upper level anatomy using novel technology and pedagogy for six years and recently published an anatomy lab manual specifically designed to be intersectional and inclusive to all students. He prides himself on bringing critical thinking, accuracy, and intersectionality into a discipline that has often been treated as rote memorization in the past. When not challenging students in the classroom, Dr. Regula enjoys 3D print designing, games, and being outdoors with his husband and son. When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
Whose Lives Matter?
10/1/2020
Join us for an interactive dialogue on race relations in the United States. This 2-hour conversation will explore the benefits of diversity in the workplace and provide for confidential small group discussion of the Black Lives Matter/All Lives Matter debate.
Learning Objectives:
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
Brittney C. Howard is a Commissioner with the Federal Mediation and Conciliation Service (FMCS). She joined the agency in March of 2018 and currently serves in the Cleveland, Ohio field office. In this role, Ms. Howard aids in the resolution of labor and management disputes by providing collective bargaining mediation and grievance mediation services. Ms. Howard also provides training tailored to parties’ needs and covering a variety of labor and management topics, including labor/management committees, contract administration, grievance processing, steward/supervisor relationship building, interest-based problem solving, and consensus decision making. Ms. Howard is a licensed attorney in the State of Ohio. She earned her Bachelor’s degree in Business Administration from Ohio University and obtained her Juris Doctorate from Cleveland-Marshall College of Law (Cleveland State University).
Location: Online
Via Zoom
There are currently 6 spots remaining out of 40
10/1/2020
Join us for an interactive dialogue on race relations in the United States. This 2-hour conversation will explore the benefits of diversity in the workplace and provide for confidential small group discussion of the Black Lives Matter/All Lives Matter debate.
Learning Objectives:
- Explore the meaning and benefits of diversity in the workplace.
- Discuss the intent of both Black Lives Matter/All Lives Matter proponents.
- Brainstorm ways to bridge the divide between the two groups.
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.Brittney C. Howard is a Commissioner with the Federal Mediation and Conciliation Service (FMCS). She joined the agency in March of 2018 and currently serves in the Cleveland, Ohio field office. In this role, Ms. Howard aids in the resolution of labor and management disputes by providing collective bargaining mediation and grievance mediation services. Ms. Howard also provides training tailored to parties’ needs and covering a variety of labor and management topics, including labor/management committees, contract administration, grievance processing, steward/supervisor relationship building, interest-based problem solving, and consensus decision making. Ms. Howard is a licensed attorney in the State of Ohio. She earned her Bachelor’s degree in Business Administration from Ohio University and obtained her Juris Doctorate from Cleveland-Marshall College of Law (Cleveland State University).Location: Online
Via Zoom
There are currently 6 spots remaining out of 40
Project Management 101
10/8/2020
Location: Online via Zoom
10/8/2020
Have you ever been given a project and been told “Go!”. Or had an idea for a project and wasn’t sure how to go about proposing and planning it? This course will cover tips, tools, and techniques to help library staff, that are new to project management, lead successful projects in their organization.
Learning Objectives:
Understand basic project management tools, techniques, and methodologies that enable you to:
- Identify the phases of a project life cycle
- Create a scope document/project proposal
- Learn tools for the project execution phase including scheduling and reports
- Discuss communication strategies that can be used throughout all phases of a project
- Discuss time management strategies for juggling your full-time job while leading a project
- Describe elements of closing a project
Presenters:
Jacey Kepich, MM, MLIS, is a member of the research services team for Kelvin Smith Library at Case Western Reserve University, where she provides collection and instruction support for the departments of music, theater, and dance. She oversees day-to-day operations of Kulas Music Library, where she planned and led a facility renovation during her first two years at CWRU. Along the way, she managed a variety of projects including a significant media reclassification that maximized visibility while minimizing footprint. She is a 2019-20 participant of the Women Staff Leadership Development Institute sponsored by her employer, a forum that enables her communication with a variety of campus stakeholders to understand intersections of the user experience and organizational priorities.
Wendy Tressler Jasper, M.Ed, MLIS, is a part time Library Consultant and works full time as the Manager of Capital Planning & Construction, Columbus Metropolitan Library. Over the past 18 years, Wendy Tressler Jasper has worked in a variety of management roles at the Columbus Metropolitan Library (CML) beginning her career in the HR department as the Organizational Development Manager. After 7 years working on a variety of HR projects (such as, training on Customer Service, Diversity, Management, and Reference Skills, revision of Policies & Procedures, Job Descriptions, creation of a Wellness Program, Unobtrusive Survey, and Staff Development Day), she transitioned to the Project Management & Quality Department to serve as manager. Ms. Jasper and her team worked on a variety of projects including process improvements in support and public services, the creation of the Outdoor Reading Room at Columbus Commons Park (which gained national press), and the creation and implementation of project management methodology across the system. Her knowledge of project management lead Wendy to be assigned as a member of the 2020 Vision Plan (CML’s aspirational building program) core team in 2012. In 2013, she joined the 2020 Vision Plan department full time and to date has lead the completion of ten building projects including the renovation of Main Library. In addition to her work at CML, she is involved in external leadership roles with OLC and ALA-LLAMA, including serving as Chair of the Executive Committee of LLAMA’s Building and Equipment Committee and is a member of LLAMA’s Project Management Committee.
Location: Online via Zoom
Project Management 101
10/8/2020
Location: Online via Zoom
10/8/2020
Have you ever been given a project and been told “Go!”. Or had an idea for a project and wasn’t sure how to go about proposing and planning it? This course will cover tips, tools, and techniques to help library staff, that are new to project management, lead successful projects in their organization.
Learning Objectives:
Understand basic project management tools, techniques, and methodologies that enable you to:
- Identify the phases of a project life cycle
- Create a scope document/project proposal
- Learn tools for the project execution phase including scheduling and reports
- Discuss communication strategies that can be used throughout all phases of a project
- Discuss time management strategies for juggling your full-time job while leading a project
- Describe elements of closing a project
Presenters:
Jacey Kepich, MM, MLIS, is a member of the research services team for Kelvin Smith Library at Case Western Reserve University, where she provides collection and instruction support for the departments of music, theater, and dance. She oversees day-to-day operations of Kulas Music Library, where she planned and led a facility renovation during her first two years at CWRU. Along the way, she managed a variety of projects including a significant media reclassification that maximized visibility while minimizing footprint. She is a 2019-20 participant of the Women Staff Leadership Development Institute sponsored by her employer, a forum that enables her communication with a variety of campus stakeholders to understand intersections of the user experience and organizational priorities.
Wendy Tressler Jasper, M.Ed, MLIS, is a part time Library Consultant and works full time as the Manager of Capital Planning & Construction, Columbus Metropolitan Library. Over the past 18 years, Wendy Tressler Jasper has worked in a variety of management roles at the Columbus Metropolitan Library (CML) beginning her career in the HR department as the Organizational Development Manager. After 7 years working on a variety of HR projects (such as, training on Customer Service, Diversity, Management, and Reference Skills, revision of Policies & Procedures, Job Descriptions, creation of a Wellness Program, Unobtrusive Survey, and Staff Development Day), she transitioned to the Project Management & Quality Department to serve as manager. Ms. Jasper and her team worked on a variety of projects including process improvements in support and public services, the creation of the Outdoor Reading Room at Columbus Commons Park (which gained national press), and the creation and implementation of project management methodology across the system. Her knowledge of project management lead Wendy to be assigned as a member of the 2020 Vision Plan (CML’s aspirational building program) core team in 2012. In 2013, she joined the 2020 Vision Plan department full time and to date has lead the completion of ten building projects including the renovation of Main Library. In addition to her work at CML, she is involved in external leadership roles with OLC and ALA-LLAMA, including serving as Chair of the Executive Committee of LLAMA’s Building and Equipment Committee and is a member of LLAMA’s Project Management Committee.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
Strategic Leadership
10/14/2020
This Webinar will provide a brief overview of strategic leadership, provide you with tools to infuse strategic thinking into your library operations, and will discuss strategic leadership in a post-COVID library world.
Learning objectives:
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.
Location: Online via Zoom
10/14/2020
This Webinar will provide a brief overview of strategic leadership, provide you with tools to infuse strategic thinking into your library operations, and will discuss strategic leadership in a post-COVID library world.
Learning objectives:
- Participants will learn the difference between strategy and leadership skills vs operations and management skills, and will understand the importance of weaving these critical skills together.
- Participants will learn several integral tools for infusing their management style with strategic thinking.
- Participants will discuss trends emanating from the pandemic and discuss potential impacts on future library operations
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.Location: Online via Zoom
Strategic Leadership
10/14/2020
This Webinar will provide a brief overview of strategic leadership, provide you with tools to infuse strategic thinking into your library operations, and will discuss strategic leadership in a post-COVID library world.
Learning objectives:
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.
Location: Online via Zoom
10/14/2020
This Webinar will provide a brief overview of strategic leadership, provide you with tools to infuse strategic thinking into your library operations, and will discuss strategic leadership in a post-COVID library world.Learning objectives:
- Participants will learn the difference between strategy and leadership skills vs operations and management skills, and will understand the importance of weaving these critical skills together.
- Participants will learn several integral tools for infusing their management style with strategic thinking.
- Participants will discuss trends emanating from the pandemic and discuss potential impacts on future library operations
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.Location: Online via Zoom
It's a Manager/Supervisor's Job to Motivate Staff
10/15/2020
Great things happen when people are motivated. However, we often think that everyone comes to the job already motivated or they should be as motivated as others around them. Either rarely happens and therefore, it is the Manager/Supervisor’s job to motivate staff. This session will look at ways of discovering what motivates your staff, discuss setting stretch goals to promote growth and autonomy, and examine common behavioral barriers to motivating staff.
Presenter:
Betsy Lantz, Executive Director, NEO-RLS
Location: Online
Via Zoom
10/15/2020
Great things happen when people are motivated. However, we often think that everyone comes to the job already motivated or they should be as motivated as others around them. Either rarely happens and therefore, it is the Manager/Supervisor’s job to motivate staff. This session will look at ways of discovering what motivates your staff, discuss setting stretch goals to promote growth and autonomy, and examine common behavioral barriers to motivating staff.
Presenter:
Betsy Lantz, Executive Director, NEO-RLS
Location: Online
Via Zoom
How to teach students and patrons to fact-check like a pro
10/21/2020
Peter Adams is the News Literacy Project’s senior vice president of education and has been with the organization since 2009. He began his career in education as a classroom teacher in the New York City schools. He has also worked as a trainer with the New York City Teaching Fellows Program, a youth media after-school instructor in the Chicago public schools and an adjunct instructor at Roosevelt University and Chicago City Colleges.
Location: Online via Zoom
10/21/2020
Dive deep into the tools and skills needed to verify the authenticity of information, and learn to create engaging fact-checking investigations that inspire students and patrons to investigate viral content. Access to News Literacy Project resources and classroom-ready examples are included.
Learning Objectives:
- Building effective information habits and search strategies
- Developing keen observation skills to detect false context
- Using reverse image searches to determine authenticity
- Using archives to explore deleted or changed content
- Using Google Street View to confirm and explore locations.
Peter Adams is the News Literacy Project’s senior vice president of education and has been with the organization since 2009. He began his career in education as a classroom teacher in the New York City schools. He has also worked as a trainer with the New York City Teaching Fellows Program, a youth media after-school instructor in the Chicago public schools and an adjunct instructor at Roosevelt University and Chicago City Colleges.Location: Online via Zoom
How to teach students and patrons to fact-check like a pro
10/21/2020
Peter Adams is the News Literacy Project’s senior vice president of education and has been with the organization since 2009. He began his career in education as a classroom teacher in the New York City schools. He has also worked as a trainer with the New York City Teaching Fellows Program, a youth media after-school instructor in the Chicago public schools and an adjunct instructor at Roosevelt University and Chicago City Colleges.
Location: Online via Zoom
10/21/2020
Dive deep into the tools and skills needed to verify the authenticity of information, and learn to create engaging fact-checking investigations that inspire students and patrons to investigate viral content. Access to News Literacy Project resources and classroom-ready examples are included.
Learning Objectives:
- Building effective information habits and search strategies
- Developing keen observation skills to detect false context
- Using reverse image searches to determine authenticity
- Using archives to explore deleted or changed content
- Using Google Street View to confirm and explore locations.
Peter Adams is the News Literacy Project’s senior vice president of education and has been with the organization since 2009. He began his career in education as a classroom teacher in the New York City schools. He has also worked as a trainer with the New York City Teaching Fellows Program, a youth media after-school instructor in the Chicago public schools and an adjunct instructor at Roosevelt University and Chicago City Colleges.When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
Academic Library Directors Virtual Networking Meeting
10/22/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
10/22/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
Respecting Authority: An Intro to Subject Analysis for Copy Catalogers
10/22/2020
Location: Online via Zoom
10/22/2020
Subject cataloging gets a bad rap as fussy and hard to learn. While mastery takes time, there are smaller steps copy catalogers can take to expand their knowledge and improve the use of subject terms in their catalogs. This brief workshop will introduce you to some of the most common subject systems, rules, and principles with a focus on Library of Congress Subject Headings.
Learning objectives:
- Attendees will gain an introductory understanding of subject heading systems and basic rules for their application
- Attendees will acquire tools and workflows to assess the quality of subject headings in copy cataloging records
- We will discuss the role of cataloger's judgment and bias in subject cataloging
Presenter:
Misty Alvaro is the Catalog Librarian for the Columbus Metropolitan Library. She received her MLIS after achieving a degree in Japanese and Italian at the Ohio State University. Misty has worked in public and technical services at a variety of library types including academic, public, and special libraries; she loves to talk about how all of them are awesome.
Location: Online via Zoom
Respecting Authority: An Intro to Subject Analysis for Copy Catalogers
10/22/2020
Location: Online via Zoom
10/22/2020
Subject cataloging gets a bad rap as fussy and hard to learn. While mastery takes time, there are smaller steps copy catalogers can take to expand their knowledge and improve the use of subject terms in their catalogs. This brief workshop will introduce you to some of the most common subject systems, rules, and principles with a focus on Library of Congress Subject Headings.
Learning objectives:
- Attendees will gain an introductory understanding of subject heading systems and basic rules for their application
- Attendees will acquire tools and workflows to assess the quality of subject headings in copy cataloging records
- We will discuss the role of cataloger's judgment and bias in subject cataloging
Presenter:
Misty Alvaro is the Catalog Librarian for the Columbus Metropolitan Library. She received her MLIS after achieving a degree in Japanese and Italian at the Ohio State University. Misty has worked in public and technical services at a variety of library types including academic, public, and special libraries; she loves to talk about how all of them are awesome.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
Location: Online via Zoom
Marketing Automation in Public Libraries
11/10/2020
Join us to discover how marketing automation can streamline your customer engagement, help strengthen the library brand and build awareness of all the wonderful things your library offers the community. Hear how libraries around the world are hooking Patron Point's marketing automation platform up to their ILS to leverage the wealth of data and transform library processes.
Learning Objectives:
Brendan joined the Patron Point team in January 2020 after 10 highly enjoyable years working for collectionHQ, which is owned by Baker & Taylor. His current role with Patron Point is to work with public libraries across the U.S. to introduce and demonstrate the benefits of marketing automation. Outside of work, Brendan’s two children (Aiden 10, Eva 7) keep him very busy and on his toes – great training for his marathon running!
Location: Online via Zoom
11/10/2020
Join us to discover how marketing automation can streamline your customer engagement, help strengthen the library brand and build awareness of all the wonderful things your library offers the community. Hear how libraries around the world are hooking Patron Point's marketing automation platform up to their ILS to leverage the wealth of data and transform library processes.
Learning Objectives:
- How to harness data from a myriad of different library systems/platforms to fully understand each of your Patrons
- Learn how marketing automation can help you strengthen your brand, engage your Patrons and drive usage of your services
- How to delight your Patrons with personalized, relevant, fully automated communications
Brendan joined the Patron Point team in January 2020 after 10 highly enjoyable years working for collectionHQ, which is owned by Baker & Taylor. His current role with Patron Point is to work with public libraries across the U.S. to introduce and demonstrate the benefits of marketing automation. Outside of work, Brendan’s two children (Aiden 10, Eva 7) keep him very busy and on his toes – great training for his marathon running!
Location: Online via Zoom
Marketing Automation in Public Libraries
11/10/2020
Join us to discover how marketing automation can streamline your customer engagement, help strengthen the library brand and build awareness of all the wonderful things your library offers the community. Hear how libraries around the world are hooking Patron Point's marketing automation platform up to their ILS to leverage the wealth of data and transform library processes.
Learning Objectives:
Brendan joined the Patron Point team in January 2020 after 10 highly enjoyable years working for collectionHQ, which is owned by Baker & Taylor. His current role with Patron Point is to work with public libraries across the U.S. to introduce and demonstrate the benefits of marketing automation. Outside of work, Brendan’s two children (Aiden 10, Eva 7) keep him very busy and on his toes – great training for his marathon running!
Location: Online via Zoom
11/10/2020
Join us to discover how marketing automation can streamline your customer engagement, help strengthen the library brand and build awareness of all the wonderful things your library offers the community. Hear how libraries around the world are hooking Patron Point's marketing automation platform up to their ILS to leverage the wealth of data and transform library processes.Learning Objectives:
- How to harness data from a myriad of different library systems/platforms to fully understand each of your Patrons
- Learn how marketing automation can help you strengthen your brand, engage your Patrons and drive usage of your services
- How to delight your Patrons with personalized, relevant, fully automated communications
Brendan joined the Patron Point team in January 2020 after 10 highly enjoyable years working for collectionHQ, which is owned by Baker & Taylor. His current role with Patron Point is to work with public libraries across the U.S. to introduce and demonstrate the benefits of marketing automation. Outside of work, Brendan’s two children (Aiden 10, Eva 7) keep him very busy and on his toes – great training for his marathon running!
Location: Online via Zoom
Organizing Chaos: Training for a Library Service Platform Migration
11/12/2020
When a library system moves to a new service platform, it can feel chaotic and disruptive. The whole staff needs to be trained at the same time, while the implementation team is still actively working on configuration and data migration. How do you give everyone what they need to start work on Day 1 when even staff who know the most are still learning and the system isn’t entirely ready? Just as importantly, how do you address the change management needed to prepare staff for a new technological system that may also change physical workflows and even job responsibilities?
Using examples from her experience coordinating training for Alma (Ex Libris), Koerber will examine a variety of approaches and tools that can spread the training net wide.
Learning Objectives:
During and after this webinar, participants will:
Presenter:
Jennifer Koerber is a consultant who advises and guides libraries on staff training programs, especially around technology change and skill-building. She has more than 20 years of experience in public-facing and behind-the-scenes roles, including children’s librarian, reference generalist, branch manager, and web services librarian. After 17 years at the Boston Public Library, she established her own business providing technology training and consulting services to libraries. In 2017, Jennifer became staff Training Manager for the Harvard Library ILS migration and pivoted her career to follow this new path.
In addition to her library work, Jennifer has written extensively for Library Journal, and is the co-author (with Michael P. Sauers) of Emerging Technologies: a Primer for Librarians (Rowman & Littlefield, 2015). In May 2018, her book Library Services to Immigrants and New Americans: Celebration and Integration was published by Libraries Unlimited/ABC-CLIO.
Location: Online via Zoom
11/12/2020
When a library system moves to a new service platform, it can feel chaotic and disruptive. The whole staff needs to be trained at the same time, while the implementation team is still actively working on configuration and data migration. How do you give everyone what they need to start work on Day 1 when even staff who know the most are still learning and the system isn’t entirely ready? Just as importantly, how do you address the change management needed to prepare staff for a new technological system that may also change physical workflows and even job responsibilities?
Using examples from her experience coordinating training for Alma (Ex Libris), Koerber will examine a variety of approaches and tools that can spread the training net wide.
Learning Objectives:
During and after this webinar, participants will:
- Learn a model for staff training for migrating to a new library service platform (LSP), using Ex Libris’s Alma as an example
- Be able to incorporate change management discussions into their training programs for migrations
- Have a list of resources for providing LSP training online and in person
Presenter:
Jennifer Koerber is a consultant who advises and guides libraries on staff training programs, especially around technology change and skill-building. She has more than 20 years of experience in public-facing and behind-the-scenes roles, including children’s librarian, reference generalist, branch manager, and web services librarian. After 17 years at the Boston Public Library, she established her own business providing technology training and consulting services to libraries. In 2017, Jennifer became staff Training Manager for the Harvard Library ILS migration and pivoted her career to follow this new path. In addition to her library work, Jennifer has written extensively for Library Journal, and is the co-author (with Michael P. Sauers) of Emerging Technologies: a Primer for Librarians (Rowman & Littlefield, 2015). In May 2018, her book Library Services to Immigrants and New Americans: Celebration and Integration was published by Libraries Unlimited/ABC-CLIO.
Location: Online via Zoom
Organizing Chaos: Training for a Library Service Platform Migration
11/12/2020
When a library system moves to a new service platform, it can feel chaotic and disruptive. The whole staff needs to be trained at the same time, while the implementation team is still actively working on configuration and data migration. How do you give everyone what they need to start work on Day 1 when even staff who know the most are still learning and the system isn’t entirely ready? Just as importantly, how do you address the change management needed to prepare staff for a new technological system that may also change physical workflows and even job responsibilities?
Using examples from her experience coordinating training for Alma (Ex Libris), Koerber will examine a variety of approaches and tools that can spread the training net wide.
Learning Objectives:
During and after this webinar, participants will:
Presenter:
Jennifer Koerber is a consultant who advises and guides libraries on staff training programs, especially around technology change and skill-building. She has more than 20 years of experience in public-facing and behind-the-scenes roles, including children’s librarian, reference generalist, branch manager, and web services librarian. After 17 years at the Boston Public Library, she established her own business providing technology training and consulting services to libraries. In 2017, Jennifer became staff Training Manager for the Harvard Library ILS migration and pivoted her career to follow this new path.
In addition to her library work, Jennifer has written extensively for Library Journal, and is the co-author (with Michael P. Sauers) of Emerging Technologies: a Primer for Librarians (Rowman & Littlefield, 2015). In May 2018, her book Library Services to Immigrants and New Americans: Celebration and Integration was published by Libraries Unlimited/ABC-CLIO.
Location: Online via Zoom
11/12/2020
When a library system moves to a new service platform, it can feel chaotic and disruptive. The whole staff needs to be trained at the same time, while the implementation team is still actively working on configuration and data migration. How do you give everyone what they need to start work on Day 1 when even staff who know the most are still learning and the system isn’t entirely ready? Just as importantly, how do you address the change management needed to prepare staff for a new technological system that may also change physical workflows and even job responsibilities?Using examples from her experience coordinating training for Alma (Ex Libris), Koerber will examine a variety of approaches and tools that can spread the training net wide.
Learning Objectives:
During and after this webinar, participants will:
- Learn a model for staff training for migrating to a new library service platform (LSP), using Ex Libris’s Alma as an example
- Be able to incorporate change management discussions into their training programs for migrations
- Have a list of resources for providing LSP training online and in person
Presenter:
Jennifer Koerber is a consultant who advises and guides libraries on staff training programs, especially around technology change and skill-building. She has more than 20 years of experience in public-facing and behind-the-scenes roles, including children’s librarian, reference generalist, branch manager, and web services librarian. After 17 years at the Boston Public Library, she established her own business providing technology training and consulting services to libraries. In 2017, Jennifer became staff Training Manager for the Harvard Library ILS migration and pivoted her career to follow this new path. In addition to her library work, Jennifer has written extensively for Library Journal, and is the co-author (with Michael P. Sauers) of Emerging Technologies: a Primer for Librarians (Rowman & Littlefield, 2015). In May 2018, her book Library Services to Immigrants and New Americans: Celebration and Integration was published by Libraries Unlimited/ABC-CLIO.
Location: Online via Zoom
Academic Library Directors Virtual Networking Meeting
11/13/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
11/13/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
NEO-RLS Annual Membership and Appreciation Meeting
11/17/2020
Mark your calendars to attend the NEO-RLS 2020 Annual Membership and Appreciation Meeting on Tuesday, November 17, 2020. Although we can’t bring you breakfast virtually, we promise the meeting will be informative and will provide you with time to network with colleagues around a variety of table topics. We will use Zoom for the meeting and then will use a new software platform, the Remo Conference software, for the networking aspect of the meeting. Remo will allow us to try out some fun, new features not available on Zoom.
Location: Online via Remo
There are currently 85 spots remaining out of 200
11/17/2020
Mark your calendars to attend the NEO-RLS 2020 Annual Membership and Appreciation Meeting on Tuesday, November 17, 2020. Although we can’t bring you breakfast virtually, we promise the meeting will be informative and will provide you with time to network with colleagues around a variety of table topics. We will use Zoom for the meeting and then will use a new software platform, the Remo Conference software, for the networking aspect of the meeting. Remo will allow us to try out some fun, new features not available on Zoom.
- Learn how NEO-RLS is progressing financially, what our plans are for the future, more about the services we currently provide and tell us what you think
- Celebrate all those that have contributed time and expertise to NEO-RLS over the past year
- Congratulate the 2020 Rising Star, Shooting Star and Advocacy Award recipients and honorees
- Meet Wendy Knapp the new State Librarian of Ohio
- Hear from the leadership of many of Ohio’s library organizations around the theme, “Look to the Future: Next Steps after the Pandemic to include INFOhio, OLC , OhioNET, OhioLINK, OPLIN and information from the SLO on LSTA grants
- The meeting will conclude with a networking opportunity focused on selected table topics
Location: Online via Remo
There are currently 85 spots remaining out of 200
NEO-RLS Annual Membership and Appreciation Meeting
11/17/2020
Mark your calendars to attend the NEO-RLS 2020 Annual Membership and Appreciation Meeting on Tuesday, November 17, 2020. Although we can’t bring you breakfast virtually, we promise the meeting will be informative and will provide you with time to network with colleagues around a variety of table topics. We will use Zoom for the meeting and then will use a new software platform, the Remo Conference software, for the networking aspect of the meeting. Remo will allow us to try out some fun, new features not available on Zoom.
Location: Online via Remo
There are currently 200 spots remaining out of 200
11/17/2020
Mark your calendars to attend the NEO-RLS 2020 Annual Membership and Appreciation Meeting on Tuesday, November 17, 2020. Although we can’t bring you breakfast virtually, we promise the meeting will be informative and will provide you with time to network with colleagues around a variety of table topics. We will use Zoom for the meeting and then will use a new software platform, the Remo Conference software, for the networking aspect of the meeting. Remo will allow us to try out some fun, new features not available on Zoom.
- Learn how NEO-RLS is progressing financially, what our plans are for the future, more about the services we currently provide and tell us what you think
- Celebrate all those that have contributed time and expertise to NEO-RLS over the past year
- Congratulate the 2020 Rising Star, Shooting Star and Advocacy Award recipients and honorees
- Meet Wendy Knapp the new State Librarian of Ohio
- Hear from the leadership of many of Ohio’s library organizations around the theme, “Look to the Future: Next Steps after the Pandemic to include INFOhio, OLC , OhioNET, OhioLINK, OPLIN and information from the SLO on LSTA grants
- The meeting will conclude with a networking opportunity focused on selected table topics
Location: Online via Remo
There are currently 200 spots remaining out of 200
Coping in a New World: How to continue to thrive and cope while providing public service
11/19/2020
Participants will engage in learning around ways to take care of ourselves and provide quality public service during COVID.
Objectives:
Erin Turner, LISW-S, is the Intensive Services Program Manager at Crossroads/Beacon Health in Lake County and Adjunct Faculty for Youngstown State School of Social Work Graduate Program. She has worked in community mental health settings for over 20 years as a volunteer, direct service provider, clinical supervisor and program manager. She has extensive experience working with children, adolescents, families and adults with a variety of mental health issues, including trauma, mood disorders and crisis situations. Erin specializes in community based crisis intervention. Erin has provided multiple trainings within the context of Social Work including, Risk Assessment, Trauma, Compassion Fatigue and Motivational Interviewing.
Location: Online via Zoom
There are currently 88 spots remaining out of 200
11/19/2020
Participants will engage in learning around ways to take care of ourselves and provide quality public service during COVID.
Objectives:
- Consider change and how it impacts us
- Learn ways to keep ourselves safe and well emotionally during times of change
- Learn new techniques to support decreasing levels of worry and anxiety
Erin Turner, LISW-S, is the Intensive Services Program Manager at Crossroads/Beacon Health in Lake County and Adjunct Faculty for Youngstown State School of Social Work Graduate Program. She has worked in community mental health settings for over 20 years as a volunteer, direct service provider, clinical supervisor and program manager. She has extensive experience working with children, adolescents, families and adults with a variety of mental health issues, including trauma, mood disorders and crisis situations. Erin specializes in community based crisis intervention. Erin has provided multiple trainings within the context of Social Work including, Risk Assessment, Trauma, Compassion Fatigue and Motivational Interviewing. Location: Online via Zoom
There are currently 88 spots remaining out of 200
Coping in a New World: How to continue to thrive and cope while providing public service
11/19/2020
Participants will engage in learning around ways to take care of ourselves and provide quality public service during COVID.
Objectives:
Erin Turner, LISW-S, is the Intensive Services Program Manager at Crossroads/Beacon Health in Lake County and Adjunct Faculty for Youngstown State School of Social Work Graduate Program. She has worked in community mental health settings for over 20 years as a volunteer, direct service provider, clinical supervisor and program manager. She has extensive experience working with children, adolescents, families and adults with a variety of mental health issues, including trauma, mood disorders and crisis situations. Erin specializes in community based crisis intervention. Erin has provided multiple trainings within the context of Social Work including, Risk Assessment, Trauma, Compassion Fatigue and Motivational Interviewing.
Location: Online via Zoom
There are currently 163 spots remaining out of 200
11/19/2020
Participants will engage in learning around ways to take care of ourselves and provide quality public service during COVID.Objectives:
- Consider change and how it impacts us
- Learn ways to keep ourselves safe and well emotionally during times of change
- Learn new techniques to support decreasing levels of worry and anxiety
Erin Turner, LISW-S, is the Intensive Services Program Manager at Crossroads/Beacon Health in Lake County and Adjunct Faculty for Youngstown State School of Social Work Graduate Program. She has worked in community mental health settings for over 20 years as a volunteer, direct service provider, clinical supervisor and program manager. She has extensive experience working with children, adolescents, families and adults with a variety of mental health issues, including trauma, mood disorders and crisis situations. Erin specializes in community based crisis intervention. Erin has provided multiple trainings within the context of Social Work including, Risk Assessment, Trauma, Compassion Fatigue and Motivational Interviewing. Location: Online via Zoom
There are currently 163 spots remaining out of 200
2020 Hottest Tech Toys for the Holidays
11/20/2020
It’s that time of year again! It's the time that everyone begins their search to find the best toys for their loved one, friends, or even themselves. Learn about the new emerging tech products that your patrons may likely want, have questions about, or even bring into your library for assistance. Indeed, there may even be some fun, new emerging tech tools that you might consider for your library!
Presenter:
Holly Klingler, Research and Innovation Coordinator, NEO-RLS.
Location: Online via Zoom
11/20/2020
It’s that time of year again! It's the time that everyone begins their search to find the best toys for their loved one, friends, or even themselves. Learn about the new emerging tech products that your patrons may likely want, have questions about, or even bring into your library for assistance. Indeed, there may even be some fun, new emerging tech tools that you might consider for your library!
Presenter:
Holly Klingler, Research and Innovation Coordinator, NEO-RLS.
Location: Online via Zoom
2020 Hottest Tech Toys for the Holidays
11/20/2020
It’s that time of year again! It's the time that everyone begins their search to find the best toys for their loved one, friends, or even themselves. Learn about the new emerging tech products that your patrons may likely want, have questions about, or even bring into your library for assistance. Indeed, there may even be some fun, new emerging tech tools that you might consider for your library!
Presenter:
Holly Klingler, Research and Innovation Coordinator, NEO-RLS.
Location: Online via Zoom
11/20/2020
It’s that time of year again! It's the time that everyone begins their search to find the best toys for their loved one, friends, or even themselves. Learn about the new emerging tech products that your patrons may likely want, have questions about, or even bring into your library for assistance. Indeed, there may even be some fun, new emerging tech tools that you might consider for your library!Presenter:
Holly Klingler, Research and Innovation Coordinator, NEO-RLS.
Location: Online via Zoom
Technical Services Virtual Networking Meeting
12/1/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online
Via Zoom
12/1/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online
Via Zoom
Directors Virtual Networking Meeting
12/2/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
12/2/2020
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
How To Be An Effective Anti-Racist
12/8/2020
When engaging in conversations around race and racism in our society, a common point that is made is “I don’t see color” or “I treat everyone the same.” However, we know that “not seeing color” means ignoring an important part of a person’s identity. This session will introduce the topic of anti-racism and discuss some strategies to effectively engage in anti-racism.
Topics will include:
Location: Online via Zoom
12/8/2020
When engaging in conversations around race and racism in our society, a common point that is made is “I don’t see color” or “I treat everyone the same.” However, we know that “not seeing color” means ignoring an important part of a person’s identity. This session will introduce the topic of anti-racism and discuss some strategies to effectively engage in anti-racism.
Topics will include:
- Racial Identity Development
- History and Impact of Segregation
- Hierarchy, Power, and Passivism
- Anti-Racist Resources
- Anti-Racism In Action
Caitlin Hawkins, Diversity Center of Northeast Ohio
As a community social worker, Caitlin is passionate about creative, authentic engagement in workplaces and communities. Her educational and professional experiences in community development and higher education lead her to the understanding that relationships matter, and that relationships with people who are different from ourselves provide opportunities for immense growth and collaboration, as long as we know how to harness those connections. At The Diversity Center of Northeast Ohio, she works alongside businesses and organizations through every step of the consulting process and engages staff in customized workshops around the topics of Diversity, Equity, and Inclusion. Caitlin works with the express intention of facilitating the growth of inclusive and equitable workplaces.
Location: Online via Zoom
What the Heck Happened? 2020 Employment Law Update: Part I
1/5/2021
Join Scott Warrick as he reviews the most recent and most important employment law changes and updates. Scott will not only inform you of these important changes, but he will use his over three decades of Employment Law/Human Resource Management experience to tell you how to use this information IMMEDIATELY!
Presenter:
Scott Warrick combines the areas of law and human resources to assist organizations in “Solving Employee Problems BEFORE They Happen.” Scott uses his unique background of LAW and HUMAN RESOURCES to help organizations get where they want to go, which includes coaching and training managers and employees in his own unique, practical and entertaining style.
Location: Online via Adobe Connect
There are currently 69 spots remaining out of 100
1/5/2021
Join Scott Warrick as he reviews the most recent and most important employment law changes and updates. Scott will not only inform you of these important changes, but he will use his over three decades of Employment Law/Human Resource Management experience to tell you how to use this information IMMEDIATELY!
- Topics TBA
Presenter:
Scott Warrick combines the areas of law and human resources to assist organizations in “Solving Employee Problems BEFORE They Happen.” Scott uses his unique background of LAW and HUMAN RESOURCES to help organizations get where they want to go, which includes coaching and training managers and employees in his own unique, practical and entertaining style.Location: Online via Adobe Connect
There are currently 69 spots remaining out of 100
What the Heck Happened? 2020 Employment Law Update: Part I
1/5/2021
Join Scott Warrick as he reviews the most recent and most important employment law changes and updates. Scott will not only inform you of these important changes, but he will use his over three decades of Employment Law/Human Resource Management experience to tell you how to use this information IMMEDIATELY!
Presenter:
Scott Warrick combines the areas of law and human resources to assist organizations in “Solving Employee Problems BEFORE They Happen.” Scott uses his unique background of LAW and HUMAN RESOURCES to help organizations get where they want to go, which includes coaching and training managers and employees in his own unique, practical and entertaining style.
Location: Online via Adobe Connect
There are currently 99 spots remaining out of 100
1/5/2021
Join Scott Warrick as he reviews the most recent and most important employment law changes and updates. Scott will not only inform you of these important changes, but he will use his over three decades of Employment Law/Human Resource Management experience to tell you how to use this information IMMEDIATELY!
- Topics TBA
Presenter:
Scott Warrick combines the areas of law and human resources to assist organizations in “Solving Employee Problems BEFORE They Happen.” Scott uses his unique background of LAW and HUMAN RESOURCES to help organizations get where they want to go, which includes coaching and training managers and employees in his own unique, practical and entertaining style.Location: Online via Adobe Connect
There are currently 99 spots remaining out of 100
Instructional Design: Ideas and Techniques you can begin using today - Part 2
1/7/2021
In part 2, we will continue the walk with Kimberly Salcewicz through parts of the instructional design process. She will focus on Task Analysis which is when an instructional designer takes a detailed look at the instructional project’s topic/procedure, before beginning to design. In addition to Task Analysis, she will share instructional design tips and strategies by walking through examples and addressing two instructional challenges.
Learning Objectives:
Presenter:
Kimberly Salcewicz has a background in education and project management. Over the past 13 years, she has created and facilitated instructional material for a variety of objectives and groups including, public school students, project teams, cross-functional client teams, and library patrons. She also has experience collaborating with companies and departments on how to improve or build their training and/or instructional materials. She is currently a full-time student at Kent State University earning a Master’s in Educational Technology. She will graduate in December.
Location: Online via Zoom
1/7/2021
In part 2, we will continue the walk with Kimberly Salcewicz through parts of the instructional design process. She will focus on Task Analysis which is when an instructional designer takes a detailed look at the instructional project’s topic/procedure, before beginning to design. In addition to Task Analysis, she will share instructional design tips and strategies by walking through examples and addressing two instructional challenges.
Learning Objectives:
- Learn about task analysis and how it can help build effective instructional material
- Explore two instructional challenges and some of their instructional solutions
- Learn about the functions of graphics and how to use them to enhance your instructional material
Presenter:
Kimberly Salcewicz has a background in education and project management. Over the past 13 years, she has created and facilitated instructional material for a variety of objectives and groups including, public school students, project teams, cross-functional client teams, and library patrons. She also has experience collaborating with companies and departments on how to improve or build their training and/or instructional materials. She is currently a full-time student at Kent State University earning a Master’s in Educational Technology. She will graduate in December.Location: Online via Zoom
Instructional Design: Ideas and Techniques you can begin using today - Part 2
1/7/2021
In part 2, we will continue the walk with Kimberly Salcewicz through parts of the instructional design process. She will focus on Task Analysis which is when an instructional designer takes a detailed look at the instructional project’s topic/procedure, before beginning to design. In addition to Task Analysis, she will share instructional design tips and strategies by walking through examples and addressing two instructional challenges.
Learning Objectives:
Presenter:
Kimberly Salcewicz has a background in education and project management. Over the past 13 years, she has created and facilitated instructional material for a variety of objectives and groups including, public school students, project teams, cross-functional client teams, and library patrons. She also has experience collaborating with companies and departments on how to improve or build their training and/or instructional materials. She is currently a full-time student at Kent State University earning a Master’s in Educational Technology. She will graduate in December.
Location: Online via Zoom
1/7/2021
In part 2, we will continue the walk with Kimberly Salcewicz through parts of the instructional design process. She will focus on Task Analysis which is when an instructional designer takes a detailed look at the instructional project’s topic/procedure, before beginning to design. In addition to Task Analysis, she will share instructional design tips and strategies by walking through examples and addressing two instructional challenges.Learning Objectives:
- Learn about task analysis and how it can help build effective instructional material
- Explore two instructional challenges and some of their instructional solutions
- Learn about the functions of graphics and how to use them to enhance your instructional material
Presenter:
Kimberly Salcewicz has a background in education and project management. Over the past 13 years, she has created and facilitated instructional material for a variety of objectives and groups including, public school students, project teams, cross-functional client teams, and library patrons. She also has experience collaborating with companies and departments on how to improve or build their training and/or instructional materials. She is currently a full-time student at Kent State University earning a Master’s in Educational Technology. She will graduate in December.Location: Online via Zoom
Parliamentary Procedure and Zoom, Oh My!
1/7/2021
This 90-minute experiential student session will cover three essential topics regarding conducting a meeting using Robert’s Rules of Order and implementing parliamentary precedence. The topics include using Zoom as an electronic meeting platform, defining the concept and construct of deliberative, and the fundamentals of an effective meeting - namely agendas and handling a motion. Participants will participate in learning by active discussion, participation in a skit designed to facilitate learning, and reflection on learning.
Learning Objectives:
Edward Magiste, Ph.D. is an adjunct faculty member in the Cleveland State University School of Social Work and teaches research and clinical course work to both graduates and undergraduates. His research focus is on professional development and experiential education. Dr. Magiste has taught English as a Second Language to international students as well. He also worked as interim director of the Tutoring and Academic Success Center at Cleveland State.
Dr. Magiste is a long-standing member of the National Association of Parliamentarians and the Ohio Association of Parliamentarians. He currently serves as the Vice President of the state association. He is also President of his local unit, Lori-El. He has presented numerous topics on parliamentary precedence including running meetings, nominations, parliamentary debate, teaching parliamentary precedence and board development locally as well as at the state and national levels.
Location: Online via Zoom
1/7/2021
This 90-minute experiential student session will cover three essential topics regarding conducting a meeting using Robert’s Rules of Order and implementing parliamentary precedence. The topics include using Zoom as an electronic meeting platform, defining the concept and construct of deliberative, and the fundamentals of an effective meeting - namely agendas and handling a motion. Participants will participate in learning by active discussion, participation in a skit designed to facilitate learning, and reflection on learning.
Learning Objectives:
- Using Zoom as an electronic meeting platform
- Roberts Rules of Order
- Conducting effective meetings
Edward Magiste, Ph.D. is an adjunct faculty member in the Cleveland State University School of Social Work and teaches research and clinical course work to both graduates and undergraduates. His research focus is on professional development and experiential education. Dr. Magiste has taught English as a Second Language to international students as well. He also worked as interim director of the Tutoring and Academic Success Center at Cleveland State. Dr. Magiste is a long-standing member of the National Association of Parliamentarians and the Ohio Association of Parliamentarians. He currently serves as the Vice President of the state association. He is also President of his local unit, Lori-El. He has presented numerous topics on parliamentary precedence including running meetings, nominations, parliamentary debate, teaching parliamentary precedence and board development locally as well as at the state and national levels.
Location: Online via Zoom
Parliamentary Procedure and Zoom, Oh My!
1/7/2021
This 90-minute experiential student session will cover three essential topics regarding conducting a meeting using Robert’s Rules of Order and implementing parliamentary precedence. The topics include using Zoom as an electronic meeting platform, defining the concept and construct of deliberative, and the fundamentals of an effective meeting - namely agendas and handling a motion. Participants will participate in learning by active discussion, participation in a skit designed to facilitate learning, and reflection on learning.
Learning Objectives:
Edward Magiste, Ph.D. is an adjunct faculty member in the Cleveland State University School of Social Work and teaches research and clinical course work to both graduates and undergraduates. His research focus is on professional development and experiential education. Dr. Magiste has taught English as a Second Language to international students as well. He also worked as interim director of the Tutoring and Academic Success Center at Cleveland State.
Dr. Magiste is a long-standing member of the National Association of Parliamentarians and the Ohio Association of Parliamentarians. He currently serves as the Vice President of the state association. He is also President of his local unit, Lori-El. He has presented numerous topics on parliamentary precedence including running meetings, nominations, parliamentary debate, teaching parliamentary precedence and board development locally as well as at the state and national levels.
Location: Online via Zoom
1/7/2021
This 90-minute experiential student session will cover three essential topics regarding conducting a meeting using Robert’s Rules of Order and implementing parliamentary precedence. The topics include using Zoom as an electronic meeting platform, defining the concept and construct of deliberative, and the fundamentals of an effective meeting - namely agendas and handling a motion. Participants will participate in learning by active discussion, participation in a skit designed to facilitate learning, and reflection on learning.Learning Objectives:
- Using Zoom as an electronic meeting platform
- Roberts Rules of Order
- Conducting effective meetings
Edward Magiste, Ph.D. is an adjunct faculty member in the Cleveland State University School of Social Work and teaches research and clinical course work to both graduates and undergraduates. His research focus is on professional development and experiential education. Dr. Magiste has taught English as a Second Language to international students as well. He also worked as interim director of the Tutoring and Academic Success Center at Cleveland State. Dr. Magiste is a long-standing member of the National Association of Parliamentarians and the Ohio Association of Parliamentarians. He currently serves as the Vice President of the state association. He is also President of his local unit, Lori-El. He has presented numerous topics on parliamentary precedence including running meetings, nominations, parliamentary debate, teaching parliamentary precedence and board development locally as well as at the state and national levels.
Location: Online via Zoom
Statewide Directors Networking Meeting
1/13/2021
Would you like to hear what your fellow directors around the state are doing in the midst of the current surges in COVID cases? Would you like to be able to discuss your challenges and share your solutions? The four state regional library systems (NEO-RLS, NORWELD, SERLS and SWON) in conjunction with the State Library of Ohio invite you to a statewide directors’ Network Meeting on Wednesday, January 13, 2021 at 2:00 p.m. Wendy Knapp, State Librarian, will share information from the State Library and Evan Struble, Associate State Librarian for Library Development, will moderate the discussion. This event is open to all and is free. Please register so that we can ensure an optimal experience.
Location: Online via Zoom
1/13/2021
Would you like to hear what your fellow directors around the state are doing in the midst of the current surges in COVID cases? Would you like to be able to discuss your challenges and share your solutions? The four state regional library systems (NEO-RLS, NORWELD, SERLS and SWON) in conjunction with the State Library of Ohio invite you to a statewide directors’ Network Meeting on Wednesday, January 13, 2021 at 2:00 p.m. Wendy Knapp, State Librarian, will share information from the State Library and Evan Struble, Associate State Librarian for Library Development, will moderate the discussion. This event is open to all and is free. Please register so that we can ensure an optimal experience.
Location: Online via Zoom
Getting the Word In: Advocating for Technical Services in a Public Service Profession
1/20/2021
Technical Services (TS) can seem mysterious and esoteric from the outside, and this becomes a real liability when we need the outsiders to understand why our work is vital – especially in these times when funding is tighter and everything is “on the table.” In this webinar we’ll look at ways you as a TS librarian can help your colleagues, administrators, board, and patrons understand the importance of your work.
In this webinar, we’ll look at how TS supports the public services. We’ll trouble shoot some common scenarios to help participants advocate for TS by explaining how their work supports the mission of the library. Then, we’ll craft some “elevator speeches” – short explanations that will communicate the value of our work.
Learning Objectives:
Participants will be able to:
Presenter:
Mike Monaco has been a cataloger for nineteen years with experience working in public and academic libraries in both public and technical services. He has served in professional organizations from the local to national level, including NOTSL, OLC, OVGTSL, and ALCTS, and presented at numerous state, regional, and national conferences. He is now Coordinator, Cataloging Services at the University of Akron.
Location: Online
Via Zoom
There are currently 41 spots remaining out of 100
1/20/2021
Technical Services (TS) can seem mysterious and esoteric from the outside, and this becomes a real liability when we need the outsiders to understand why our work is vital – especially in these times when funding is tighter and everything is “on the table.” In this webinar we’ll look at ways you as a TS librarian can help your colleagues, administrators, board, and patrons understand the importance of your work.
In this webinar, we’ll look at how TS supports the public services. We’ll trouble shoot some common scenarios to help participants advocate for TS by explaining how their work supports the mission of the library. Then, we’ll craft some “elevator speeches” – short explanations that will communicate the value of our work.
Learning Objectives:
Participants will be able to:
- Explain their work to non-TS and non-librarians
- Explain the connection between TS (acquisitions, cataloging, processing, and collection management) and public services
- Craft an “elevator speech” to communicate how their work supports their library’s mission
Presenter:
Mike Monaco has been a cataloger for nineteen years with experience working in public and academic libraries in both public and technical services. He has served in professional organizations from the local to national level, including NOTSL, OLC, OVGTSL, and ALCTS, and presented at numerous state, regional, and national conferences. He is now Coordinator, Cataloging Services at the University of Akron.Location: Online
Via Zoom
There are currently 41 spots remaining out of 100
Getting the Word In: Advocating for Technical Services in a Public Service Profession
1/20/2021
Technical Services (TS) can seem mysterious and esoteric from the outside, and this becomes a real liability when we need the outsiders to understand why our work is vital – especially in these times when funding is tighter and everything is “on the table.” In this webinar we’ll look at ways you as a TS librarian can help your colleagues, administrators, board, and patrons understand the importance of your work.
In this webinar, we’ll look at how TS supports the public services. We’ll trouble shoot some common scenarios to help participants advocate for TS by explaining how their work supports the mission of the library. Then, we’ll craft some “elevator speeches” – short explanations that will communicate the value of our work.
Learning Objectives:
Participants will be able to:
Presenter:
Mike Monaco has been a cataloger for nineteen years with experience working in public and academic libraries in both public and technical services. He has served in professional organizations from the local to national level, including NOTSL, OLC, OVGTSL, and ALCTS, and presented at numerous state, regional, and national conferences. He is now Coordinator, Cataloging Services at the University of Akron.
Location: Online
Via Zoom
There are currently 86 spots remaining out of 100
1/20/2021
Technical Services (TS) can seem mysterious and esoteric from the outside, and this becomes a real liability when we need the outsiders to understand why our work is vital – especially in these times when funding is tighter and everything is “on the table.” In this webinar we’ll look at ways you as a TS librarian can help your colleagues, administrators, board, and patrons understand the importance of your work.In this webinar, we’ll look at how TS supports the public services. We’ll trouble shoot some common scenarios to help participants advocate for TS by explaining how their work supports the mission of the library. Then, we’ll craft some “elevator speeches” – short explanations that will communicate the value of our work.
Learning Objectives:
Participants will be able to:
- Explain their work to non-TS and non-librarians
- Explain the connection between TS (acquisitions, cataloging, processing, and collection management) and public services
- Craft an “elevator speech” to communicate how their work supports their library’s mission
Presenter:
Mike Monaco has been a cataloger for nineteen years with experience working in public and academic libraries in both public and technical services. He has served in professional organizations from the local to national level, including NOTSL, OLC, OVGTSL, and ALCTS, and presented at numerous state, regional, and national conferences. He is now Coordinator, Cataloging Services at the University of Akron.Location: Online
Via Zoom
There are currently 86 spots remaining out of 100
Let's Get Digital: E-Health Devices and How They Can Help Track and Motivate
1/21/2021
E-Health devices and services have become more important than ever in tracking and taking charge of our health and wellness in 2020 and 2021. Even before the pandemic, e-Health devices were one of the most popular technology trends that library communities requested to learn about. Now, COVID-19 has particularly impacted our community’s and our own health recently in a variety of ways, and learning about these devices and how they can help us find ways to track valuable health information, stay safe and further our fitness levels when we can’t get out is vital. Advances in technology have allowed these devices to become extremely robust to where they can monitor our health better and more effectively than we could have dreamed just a few short years ago, and it couldn’t have come at a better time.
Learn about some of the newest emerging tech devices and services available to you, your staff and your patrons right now and how they can be used to understand their wellness, take charge of their health, and motivate to get e-healthy!
Learning Objectives:
Holly Klingler, Research and Innovation Coordinator, NEO-RLS
Location: Online via Zoom
There are currently 182 spots remaining out of 200
1/21/2021
E-Health devices and services have become more important than ever in tracking and taking charge of our health and wellness in 2020 and 2021. Even before the pandemic, e-Health devices were one of the most popular technology trends that library communities requested to learn about. Now, COVID-19 has particularly impacted our community’s and our own health recently in a variety of ways, and learning about these devices and how they can help us find ways to track valuable health information, stay safe and further our fitness levels when we can’t get out is vital. Advances in technology have allowed these devices to become extremely robust to where they can monitor our health better and more effectively than we could have dreamed just a few short years ago, and it couldn’t have come at a better time.
Learn about some of the newest emerging tech devices and services available to you, your staff and your patrons right now and how they can be used to understand their wellness, take charge of their health, and motivate to get e-healthy!
Learning Objectives:
- Use part or all of the material in this presentation to put on your own patron programming (PowerPoint will be provided)
- Discover the type of health information these devices can now track and how they can be vital to understanding and improving aspects of your health and wellness
- Learn ways these devices and services can work together to analyze your overall health and create goals and challenges to motivate you and take charge of your health
Holly Klingler, Research and Innovation Coordinator, NEO-RLSLocation: Online via Zoom
There are currently 182 spots remaining out of 200
Let's Get Digital: E-Health Devices and How They Can Help Track and Motivate
1/21/2021
E-Health devices and services have become more important than ever in tracking and taking charge of our health and wellness in 2020 and 2021. Even before the pandemic, e-Health devices were one of the most popular technology trends that library communities requested to learn about. Now, COVID-19 has particularly impacted our community’s and our own health recently in a variety of ways, and learning about these devices and how they can help us find ways to track valuable health information, stay safe and further our fitness levels when we can’t get out is vital. Advances in technology have allowed these devices to become extremely robust to where they can monitor our health better and more effectively than we could have dreamed just a few short years ago, and it couldn’t have come at a better time.
Learn about some of the newest emerging tech devices and services available to you, your staff and your patrons right now and how they can be used to understand their wellness, take charge of their health, and motivate to get e-healthy!
Learning Objectives:
Holly Klingler, Research and Innovation Coordinator, NEO-RLS
Location: Online via Zoom
There are currently 191 spots remaining out of 200
1/21/2021
E-Health devices and services have become more important than ever in tracking and taking charge of our health and wellness in 2020 and 2021. Even before the pandemic, e-Health devices were one of the most popular technology trends that library communities requested to learn about. Now, COVID-19 has particularly impacted our community’s and our own health recently in a variety of ways, and learning about these devices and how they can help us find ways to track valuable health information, stay safe and further our fitness levels when we can’t get out is vital. Advances in technology have allowed these devices to become extremely robust to where they can monitor our health better and more effectively than we could have dreamed just a few short years ago, and it couldn’t have come at a better time.Learn about some of the newest emerging tech devices and services available to you, your staff and your patrons right now and how they can be used to understand their wellness, take charge of their health, and motivate to get e-healthy!
Learning Objectives:
- Use part or all of the material in this presentation to put on your own patron programming (PowerPoint will be provided)
- Discover the type of health information these devices can now track and how they can be vital to understanding and improving aspects of your health and wellness
- Learn ways these devices and services can work together to analyze your overall health and create goals and challenges to motivate you and take charge of your health
Holly Klingler, Research and Innovation Coordinator, NEO-RLSLocation: Online via Zoom
There are currently 191 spots remaining out of 200
1/25/2021 - 1/29/2021
Approximately 40 million Americans deal with anxiety disorders. Anxiety is a common mental health concern that we are seeing more often. Our brain function remains the same but our lifestyles keep taking on more and more stress, just like what is happening during the current COVID-19 crisis. Yoga helps to reduce anxiety by stimulating the parasympathetic nervous system or the “rest and digest” system.
Learning Objectives
- How Yoga/Meditation help to reduce anxiety
- Breath Control for anxiety
- The Basics of Mindfulness
Vanessa Blair Farris, currently residing in Fort Wayne, Indiana, is no stranger to Northeast Ohio. Born and raised near Youngstown, Vanessa has a passion for both her Indiana and Ohio communities. She uses yoga to soothe the mind and the body. Vanessa has a passion for helping people with anxiety, depression, and PTSD. She has spent countless hours educating herself on trauma-sensitive yoga methods, attending online summits for trauma sensitivity, as well as learning the fundamentals of yoga and meditation to help those that are struggling.
1/25/2021 - 1/29/2021
During the pandemic lock-down (followed by the NE Ohio winter) many people noticed a shift in their personal and professional habits: some for the better, some for the worse. Harnessing the better habits and nixing the unwelcome habits requires an understanding of the science of habits, awareness of the foundational habits, and the tools to evaluate your habits. Join Dr. Tamsin Astor, Chief Habit Scientist, International Speaker & Author for a deep dive into habits, so you can create and maintain the right habits for your life!
Learning Objectives:
- Understand the science of habit formation
- Learn about the 5 foundational habits for success
- Learn how to evaluate your habits
Tamsin Astor, PhD is the founder and Chief Habit Scientist of Yoga Brained Coaching. She is known for giving her clients the tools to shift their mindset, organize their vision, and improve their habits to create an efficient, productive business. We make 35,000 decisions every day, which leads to decision fatigue. Dr. Astor helps her clients reduce the amount of overwhelming decision-making they do by harnessing their goal-achieving machine – AKA – their brains. This also increases their time and energy for fun!Tamsin Astor holds a PhD in neuroscience and psychology and a post-doctorate in education. She also has certifications in yoga (RYT500, Yoga Ed.), mindset & Ayurveda (Living Ayurveda, Yoga Health Coach). She is an executive coach and author of the book Force of Habit: Unleash Your Power by Developing Great Habits.
1/25/2021 - 1/29/2021
This online workshop is for people who prefer to look on the upside instead of the downside and who recognize that we can all use some support in doing so from time to time. Join Cheryl as she talks about our natural instincts to be problem solvers and how we can re-frame stressful situations. By stressing the value of play and fun (which we’ll be having in this session), you’ll get some new solutions for dealing with negativity and learn how to move forward to a positive new future.Presenter:
Cheryl Gould is a learning facilitator and training consultant who believes in the transformative role libraries can play in their communities. Cheryl’s professional role is to help libraries with the culture shift required to move from an institution that provides access to resources to one that promotes conversation, learning and engagement at all levels. Cheryl’s ability to connect people and ideas, to facilitate conversation and to enhance learning has been demonstrated through 17 years of working with libraries in thousands of hours of consulting,mentoring and training. Her passion for learning, crossed with current developments in neuroscience and her involvement with Applied Improvisation to create library cultures of “Yes, And…” define her work.1/25/2021 - 1/29/2021
It’s not enough to criticize and complain if you want to make your workplace better, particularly when you don’t have power or authority. Also, being right about the technical details of the problem and possible solutions is usually not enough either. You can improve your situation by building better workplace relationships, learning to navigate the political maze of your workplace, and ensuring your own behavior is beyond reproach.Learning Objectives:
- Build status through accomplishment and good workplace relationships
- Identify first steps for making successful change
- Create a support team of mentors and like-minded change agents
Presenter:
Pat Wagner is a trainer and consultant with 40 years of experience working for libraries, universities, local government, non-profits, and small businesses. She supports the success of libraries with programs on personnel, supervision, management, leadership, marketing, strategic planning, project management, and communication. Pat has worked with libraries and library organizations throughout the United States, from the smallest rural storefronts to the largest academic and urban library institutions. Pat also is a frequent speaker at state and national conferences. She is known for her good-humored and practical presentations.
1/25/2021 - 1/29/2021
When bad things happen, most people need time to mourn and make sense of the experience. Budget cuts, furloughs and layoffs, the loss of familiar routines and connections with people, working remotely, the worries that accompany the pandemic, and the impact on-coworkers and library customers. Workplace grief can be debilitating. Discover new and practical ways to cope and learn how to focus on tomorrow.Learning Objectives:
- Feel more confident and competent about meeting daily challenges
- Lower the impact of past and current losses
- Apply advice from experts on grief and loss to workplace issues
Presenter:
Pat Wagner is a trainer and consultant with 40 years of experience working for libraries, universities, local government, non-profits, and small businesses. She supports the success of libraries with programs on personnel, supervision, management, leadership, marketing, strategic planning, project management, and communication. Pat has worked with libraries and library organizations throughout the United States, from the smallest rural storefronts to the largest academic and urban library institutions. Pat also is a frequent speaker at state and national conferences. She is known for her good-humored and practical presentations.1/25/2021 - 1/29/2021
Considering it takes just 2.45 seconds to load a typical web page and just a few more than that to send a text, it’s not surprising that anything in the range of 10 seconds has us huffing and puffing about why it’s taking so long. Google has even found that a web page on a mobile device takes a “jarring” 7 seconds to load – gasp!Add to that the many other things that might be testing your patience (running late, boredom, doing too many things, health issues, relationship irritants, and any number of life’s other stressors – such as a pandemic!), and it shouldn’t really surprise you that it’s a rare person who moves through each day in a warm, fuzzy blanket of patience.
Constant impatience, though, can cause other issues for you. Allowing your impatience to reign supreme, you can damage relationships, make poor decisions, say things you regret, DO things you regret, contribute to your own health problems, and the list goes on. I think you’ll agree that those are all pretty good reasons to develop our patience!
Learning Objectives:
- You will learn to develop an awareness of your own impatience
- You will learn tips on how to increase your level of patience – and your happiness
Presenter:
Linda Bruno has been developing and conducting training workshops for libraries and other organizations for more than fifteen years. She offers workshops on topics ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between! Linda received her MBA from the University of Florida and has years of experience in hands-on management positions. She develops her workshops based on solid research and – more importantly – real-life application.1/25/2021 - 1/29/2021
This highly interactive webinar will give participants the tools for having difficult conversations that achieve results. Participants will learn, and practice, a step by step process for managing difficult conversations about a variety of workplace issues.
Learning Objectives:
- Discuss the sources and costs of workplace conflict
- Understand the neuroscience behind difficult conversations
- Learn steps for successful difficult conversations
- Practice difficult conversation scenarios
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.Management Networking Meeting
1/27/2021
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly for all devices. You will receive a link in your confirmation email and a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online
Via Zoom
1/27/2021
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly for all devices. You will receive a link in your confirmation email and a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online
Via Zoom
Facilities and Admin Networking Meeting
1/28/2021
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers and learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly for all devices. You will receive a link in your email when you register and 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online
Via Adobe Connect
1/28/2021
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers and learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly for all devices. You will receive a link in your email when you register and 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online
Via Adobe Connect
Technical Services Virtual Networking Meeting
1/28/2021
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly for all devices. You will receive a link in your confirmation email and a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online
Via Zoom
1/28/2021
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly for all devices. You will receive a link in your confirmation email and a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online
Via Zoom
Preparing for the Next Wave of Pandemic - Fatigued Customers
2/3/2021
New research suggests that pandemic fatigue - the mental exhaustion caused by being in a state of heightened awareness and alertness due to COVID-19 coupled with uncertainty about how the pandemic will develop - is real, and it is already causing an increase in difficult customer behaviors such as resistance to wearing masks and ignoring social distancing guidelines.
Is your organization ready and are your employees prepared to safely handle the next wave of customer behaviors?
This interactive and informative program will help organizations and their employees create and maintain safe workplace practices, and prepare them to better handle customer conflicts including people who are non-compliant with your rules and policies.
Learning Objectives:
• Their role in customer conflicts: Are their actions and decisions making things better or worse?
• How to be more environmentally aware of customer situations before they turn difficult or potentially dangerous
• The OODA Loop decision making cycle: Learn to quickly react to difficult customer situations to maintain control and order
• Specific phrases to use with customers to set expectations and boundaries with them and to guide their behaviors
• 7 Things to never say to a customer...ever again
Presenter:
Andrew Sanderbeck has been developing and conducting training programs for organizations for more than 15 years. He has presented web-based, online, and face-to-face sessions on customer service, managing customer behaviors and communication skills in the U.S. and numerous other countries around the world.
With more than 20 years of customer service in corporate, retail and hospitality customer service, Andrew’s programs are filled with proven techniques that attendees can immediately apply.
Location: Online via Zoom
2/3/2021
New research suggests that pandemic fatigue - the mental exhaustion caused by being in a state of heightened awareness and alertness due to COVID-19 coupled with uncertainty about how the pandemic will develop - is real, and it is already causing an increase in difficult customer behaviors such as resistance to wearing masks and ignoring social distancing guidelines.Is your organization ready and are your employees prepared to safely handle the next wave of customer behaviors?
This interactive and informative program will help organizations and their employees create and maintain safe workplace practices, and prepare them to better handle customer conflicts including people who are non-compliant with your rules and policies.
Learning Objectives:
• Their role in customer conflicts: Are their actions and decisions making things better or worse?
• How to be more environmentally aware of customer situations before they turn difficult or potentially dangerous
• The OODA Loop decision making cycle: Learn to quickly react to difficult customer situations to maintain control and order
• Specific phrases to use with customers to set expectations and boundaries with them and to guide their behaviors
• 7 Things to never say to a customer...ever again
Presenter:
Andrew Sanderbeck has been developing and conducting training programs for organizations for more than 15 years. He has presented web-based, online, and face-to-face sessions on customer service, managing customer behaviors and communication skills in the U.S. and numerous other countries around the world.With more than 20 years of customer service in corporate, retail and hospitality customer service, Andrew’s programs are filled with proven techniques that attendees can immediately apply.
Location: Online via Zoom
Preparing for the Next Wave of Pandemic - Fatigued Customers
2/3/2021
New research suggests that pandemic fatigue - the mental exhaustion caused by being in a state of heightened awareness and alertness due to COVID-19 coupled with uncertainty about how the pandemic will develop - is real, and it is already causing an increase in difficult customer behaviors such as resistance to wearing masks and ignoring social distancing guidelines.
Is your organization ready and are your employees prepared to safely handle the next wave of customer behaviors?
This interactive and informative program will help organizations and their employees create and maintain safe workplace practices, and prepare them to better handle customer conflicts including people who are non-compliant with your rules and policies.
Learning Objectives:
• Their role in customer conflicts: Are their actions and decisions making things better or worse?
• How to be more environmentally aware of customer situations before they turn difficult or potentially dangerous
• The OODA Loop decision making cycle: Learn to quickly react to difficult customer situations to maintain control and order
• Specific phrases to use with customers to set expectations and boundaries with them and to guide their behaviors
• 7 Things to never say to a customer...ever again
Presenter:
Andrew Sanderbeck has been developing and conducting training programs for organizations for more than 15 years. He has presented web-based, online, and face-to-face sessions on customer service, managing customer behaviors and communication skills in the U.S. and numerous other countries around the world.
With more than 20 years of customer service in corporate, retail and hospitality customer service, Andrew’s programs are filled with proven techniques that attendees can immediately apply.
Location: Online via Zoom
2/3/2021
New research suggests that pandemic fatigue - the mental exhaustion caused by being in a state of heightened awareness and alertness due to COVID-19 coupled with uncertainty about how the pandemic will develop - is real, and it is already causing an increase in difficult customer behaviors such as resistance to wearing masks and ignoring social distancing guidelines.
Is your organization ready and are your employees prepared to safely handle the next wave of customer behaviors?
This interactive and informative program will help organizations and their employees create and maintain safe workplace practices, and prepare them to better handle customer conflicts including people who are non-compliant with your rules and policies.
Learning Objectives:
• Their role in customer conflicts: Are their actions and decisions making things better or worse?
• How to be more environmentally aware of customer situations before they turn difficult or potentially dangerous
• The OODA Loop decision making cycle: Learn to quickly react to difficult customer situations to maintain control and order
• Specific phrases to use with customers to set expectations and boundaries with them and to guide their behaviors
• 7 Things to never say to a customer...ever again
Presenter:
Andrew Sanderbeck has been developing and conducting training programs for organizations for more than 15 years. He has presented web-based, online, and face-to-face sessions on customer service, managing customer behaviors and communication skills in the U.S. and numerous other countries around the world.With more than 20 years of customer service in corporate, retail and hospitality customer service, Andrew’s programs are filled with proven techniques that attendees can immediately apply.
Location: Online via Zoom
Human Resource and Fiscal Officer Virtual Networking Meeting
2/5/2021
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers and learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your email when you register and 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Yvette Wasko.
Location: Online
Via Zoom
2/5/2021
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers and learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your email when you register and 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Yvette Wasko.
Location: Online
Via Zoom
How to Help Employees Manage Stress During COVID-19
2/9/2021
To say that Covid-19 has rocked the U.S. economy is an understatement. Every day, we read headlines about how quickly the coronavirus is spreading, the rising death toll, and how more and more employees are losing their jobs. For businesses still operating and those who just opened, there’s plenty of workplace stress due to COVID-19, from adapting to new working arrangements, having the kids home, employees getting sick, and much more. It can be difficult for employees to manage their stress and anxiety amid COVID-19. Managers and HR professionals can play an important role in helping employees cope with the added stress and uncertainties of the pandemic.
In this presentation, we’ll help you to understand the stress that employees may be experiencing and provide stress and anxiety management strategies and tools that can help all of us to get through this challenging time.
Learning Objectives
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built a robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.
Location: Online via Zoom
There are currently 123 spots remaining out of 200
2/9/2021
To say that Covid-19 has rocked the U.S. economy is an understatement. Every day, we read headlines about how quickly the coronavirus is spreading, the rising death toll, and how more and more employees are losing their jobs. For businesses still operating and those who just opened, there’s plenty of workplace stress due to COVID-19, from adapting to new working arrangements, having the kids home, employees getting sick, and much more. It can be difficult for employees to manage their stress and anxiety amid COVID-19. Managers and HR professionals can play an important role in helping employees cope with the added stress and uncertainties of the pandemic.
In this presentation, we’ll help you to understand the stress that employees may be experiencing and provide stress and anxiety management strategies and tools that can help all of us to get through this challenging time.
Learning Objectives
- Recognize the difference between good vs. bad stress
- Learn remote and onsite common stressors and recommend coping strategies
- Identify signs to recognize an employee who is struggling with stress and anxiety
- Understand a formula on how to approach a struggling employee
- Recognize three tips on how you can use your emotional intelligence to help
- Describe specific ways and ideas on how Managers and HR Professionals can help the employees
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built a robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.Location: Online via Zoom
There are currently 123 spots remaining out of 200
How to Help Employees Manage Stress During COVID-19
2/9/2021
To say that Covid-19 has rocked the U.S. economy is an understatement. Every day, we read headlines about how quickly the coronavirus is spreading, the rising death toll, and how more and more employees are losing their jobs. For businesses still operating and those who just opened, there’s plenty of workplace stress due to COVID-19, from adapting to new working arrangements, having the kids home, employees getting sick, and much more. It can be difficult for employees to manage their stress and anxiety amid COVID-19. Managers and HR professionals can play an important role in helping employees cope with the added stress and uncertainties of the pandemic.
In this presentation, we’ll help you to understand the stress that employees may be experiencing and provide stress and anxiety management strategies and tools that can help all of us to get through this challenging time.
Learning Objectives
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built a robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.
Location: Online via Zoom
There are currently 191 spots remaining out of 200
2/9/2021
To say that Covid-19 has rocked the U.S. economy is an understatement. Every day, we read headlines about how quickly the coronavirus is spreading, the rising death toll, and how more and more employees are losing their jobs. For businesses still operating and those who just opened, there’s plenty of workplace stress due to COVID-19, from adapting to new working arrangements, having the kids home, employees getting sick, and much more. It can be difficult for employees to manage their stress and anxiety amid COVID-19. Managers and HR professionals can play an important role in helping employees cope with the added stress and uncertainties of the pandemic.In this presentation, we’ll help you to understand the stress that employees may be experiencing and provide stress and anxiety management strategies and tools that can help all of us to get through this challenging time.
Learning Objectives
- Recognize the difference between good vs. bad stress
- Learn remote and onsite common stressors and recommend coping strategies
- Identify signs to recognize an employee who is struggling with stress and anxiety
- Understand a formula on how to approach a struggling employee
- Recognize three tips on how you can use your emotional intelligence to help
- Describe specific ways and ideas on how Managers and HR Professionals can help the employees
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built a robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.Location: Online via Zoom
There are currently 191 spots remaining out of 200
What the Heck Happened? 2020 Employment Law Update: Part II
2/10/2021
Join Scott Warrick as he reviews the most recent and most important employment law changes and updates. Scott will not only inform you of these important changes, but he will use his over three decades of Employment Law/Human Resource Management experience to tell you how to use this information IMMEDIATELY!
Presenter:
Scott Warrick combines the areas of law and human resources to assist organizations in “Solving Employee Problems BEFORE They Happen.” Scott uses his unique background of LAW and HUMAN RESOURCES to help organizations get where they want to go, which includes coaching and training managers and employees in his own unique, practical and entertaining style.
Location: Online via Adobe Connect
There are currently 168 spots remaining out of 200
2/10/2021
Join Scott Warrick as he reviews the most recent and most important employment law changes and updates. Scott will not only inform you of these important changes, but he will use his over three decades of Employment Law/Human Resource Management experience to tell you how to use this information IMMEDIATELY!
- Topics TBA
Presenter:
Scott Warrick combines the areas of law and human resources to assist organizations in “Solving Employee Problems BEFORE They Happen.” Scott uses his unique background of LAW and HUMAN RESOURCES to help organizations get where they want to go, which includes coaching and training managers and employees in his own unique, practical and entertaining style.Location: Online via Adobe Connect
There are currently 168 spots remaining out of 200
What the Heck Happened? 2020 Employment Law Update: Part II
2/10/2021
Join Scott Warrick as he reviews the most recent and most important employment law changes and updates. Scott will not only inform you of these important changes, but he will use his over three decades of Employment Law/Human Resource Management experience to tell you how to use this information IMMEDIATELY!
Presenter:
Scott Warrick combines the areas of law and human resources to assist organizations in “Solving Employee Problems BEFORE They Happen.” Scott uses his unique background of LAW and HUMAN RESOURCES to help organizations get where they want to go, which includes coaching and training managers and employees in his own unique, practical and entertaining style.
Location: Online via Adobe Connect
There are currently 198 spots remaining out of 200
2/10/2021
Join Scott Warrick as he reviews the most recent and most important employment law changes and updates. Scott will not only inform you of these important changes, but he will use his over three decades of Employment Law/Human Resource Management experience to tell you how to use this information IMMEDIATELY!
- Topics TBA
Presenter:
Scott Warrick combines the areas of law and human resources to assist organizations in “Solving Employee Problems BEFORE They Happen.” Scott uses his unique background of LAW and HUMAN RESOURCES to help organizations get where they want to go, which includes coaching and training managers and employees in his own unique, practical and entertaining style.Location: Online via Adobe Connect
There are currently 198 spots remaining out of 200
Academic Library Directors Virtual Networking Meeting
2/11/2021
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
2/11/2021
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
How To Be An Effective Anti-Racist
2/17/2021
We were recently made aware that we are not allowed to record How to be an Effective Anti-Racist. This is the policy of the Diversity Center of Northeast Ohio and also helps to ensure the confidentiality and privacy of those engaged in the discussion. Please do not register if you are unable to attend at the time of the Zoom session.
When engaging in conversations around race and racism in our society, a common point that is made is “I don’t see color” or “I treat everyone the same.” However, we know that “not seeing color” means ignoring an important part of a person’s identity. This session will introduce the topic of anti-racism and discuss some strategies to effectively engage in anti-racism.
Topics will include:
Presenter: The Diversity Center of Northeast Ohio
Location: Online via Zoom
2/17/2021
We were recently made aware that we are not allowed to record How to be an Effective Anti-Racist. This is the policy of the Diversity Center of Northeast Ohio and also helps to ensure the confidentiality and privacy of those engaged in the discussion. Please do not register if you are unable to attend at the time of the Zoom session.
When engaging in conversations around race and racism in our society, a common point that is made is “I don’t see color” or “I treat everyone the same.” However, we know that “not seeing color” means ignoring an important part of a person’s identity. This session will introduce the topic of anti-racism and discuss some strategies to effectively engage in anti-racism.
Topics will include:
- Racial Identity Development
- History and Impact of Segregation
- Hierarchy, Power, and Passivism
- Anti-Racist Resources
- Anti-Racism In Action
Presenter: The Diversity Center of Northeast Ohio
Location: Online via Zoom
Sort It Out! : Using In-House Classification Systems to Maximize Comics and Graphic Novels
2/23/2021
Do you struggle to keep your comics collection organized? Comics, graphic novels, and manga that are organized by traditional library classification systems, like Dewey, can become unwieldly and difficult for patrons to find specific items or even browse. Learn how creating an in-house classification system can provide a perfect solution to raise your comics circulations, as well as some cataloging and merchandising tips.
Learning Objectives:
Jack Phoenix is a librarian in the Greater Cleveland area. He is the author of the SLJ starred review book, Maximizing the Impact of Comics in Your Library: Graphic Novels, Manga, and More, and a member of the Graphic Novels and Comics Round Table of the American Library Association.
Location: Online
Via Zoom
There are currently 59 spots remaining out of 100
2/23/2021
Do you struggle to keep your comics collection organized? Comics, graphic novels, and manga that are organized by traditional library classification systems, like Dewey, can become unwieldly and difficult for patrons to find specific items or even browse. Learn how creating an in-house classification system can provide a perfect solution to raise your comics circulations, as well as some cataloging and merchandising tips.
Learning Objectives:
- A brief overview of comics, graphic novels, and what makes them so unique and challenging to organize
- Learn examples of in-house classification systems for comics from other libraries across the country and how to adapt those ideas for your library
- Learn about best practices for cataloging and access to comics
Jack Phoenix is a librarian in the Greater Cleveland area. He is the author of the SLJ starred review book, Maximizing the Impact of Comics in Your Library: Graphic Novels, Manga, and More, and a member of the Graphic Novels and Comics Round Table of the American Library Association.Location: Online
Via Zoom
There are currently 59 spots remaining out of 100
Sort It Out! : Using In-House Classification Systems to Maximize Comics and Graphic Novels
2/23/2021
Do you struggle to keep your comics collection organized? Comics, graphic novels, and manga that are organized by traditional library classification systems, like Dewey, can become unwieldly and difficult for patrons to find specific items or even browse. Learn how creating an in-house classification system can provide a perfect solution to raise your comics circulations, as well as some cataloging and merchandising tips.
Learning Objectives:
Jack Phoenix is a librarian in the Greater Cleveland area. He is the author of the SLJ starred review book, Maximizing the Impact of Comics in Your Library: Graphic Novels, Manga, and More, and a member of the Graphic Novels and Comics Round Table of the American Library Association.
Location: Online
Via Zoom
There are currently 80 spots remaining out of 100
2/23/2021
Do you struggle to keep your comics collection organized? Comics, graphic novels, and manga that are organized by traditional library classification systems, like Dewey, can become unwieldly and difficult for patrons to find specific items or even browse. Learn how creating an in-house classification system can provide a perfect solution to raise your comics circulations, as well as some cataloging and merchandising tips.Learning Objectives:
- A brief overview of comics, graphic novels, and what makes them so unique and challenging to organize
- Learn examples of in-house classification systems for comics from other libraries across the country and how to adapt those ideas for your library
- Learn about best practices for cataloging and access to comics
Jack Phoenix is a librarian in the Greater Cleveland area. He is the author of the SLJ starred review book, Maximizing the Impact of Comics in Your Library: Graphic Novels, Manga, and More, and a member of the Graphic Novels and Comics Round Table of the American Library Association.Location: Online
Via Zoom
There are currently 80 spots remaining out of 100
Arresting the Time Robbers in Your Life
2/24/2021
It’s official – there is simply too much to do to ever get it all done! Funding cuts, fewer staff, higher expectations for programming and services…it all adds up to “not enough time in the day.”
Our first priority is to take care of our patrons, of course. But that’s just the beginning of what’s on our to-do list every day.
And as much as we’d like it to be, surrender is NOT an option. Instead, it’s time we “arrest the time robbers” that steal that precious commodity when we aren’t paying attention!
Whether it’s those inconvenient interruptions, marathon meetings, or your own propensity to procrastinate, we’ll discover specific ways to deal with each of these time robbers – but first you have to recognize them.
Don’t miss this opportunity to step back and see where your time really goes – and discover how you can gain control of your time to serve your patrons even better than before!
Learning Objectives:
Location: Online via Zoom
There are currently 149 spots remaining out of 200
2/24/2021
It’s official – there is simply too much to do to ever get it all done! Funding cuts, fewer staff, higher expectations for programming and services…it all adds up to “not enough time in the day.”
Our first priority is to take care of our patrons, of course. But that’s just the beginning of what’s on our to-do list every day.
And as much as we’d like it to be, surrender is NOT an option. Instead, it’s time we “arrest the time robbers” that steal that precious commodity when we aren’t paying attention!
Whether it’s those inconvenient interruptions, marathon meetings, or your own propensity to procrastinate, we’ll discover specific ways to deal with each of these time robbers – but first you have to recognize them.
Don’t miss this opportunity to step back and see where your time really goes – and discover how you can gain control of your time to serve your patrons even better than before!
Learning Objectives:
- Recognize time robbers
- Discover specific ways to deal with each time robber
- Discover how you can gain control of your time and serve patrons even better
Linda Bruno has been developing and conducting training workshops for libraries and other organizations for more than fifteen years. She offers workshops on topics ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between! Linda received her MBA from the University of Florida and has years of experience in hands-on management positions. She develops her workshops based on solid research and – more importantly – real-life application.
Location: Online via Zoom
There are currently 149 spots remaining out of 200
Arresting the Time Robbers in Your Life
2/24/2021
It’s official – there is simply too much to do to ever get it all done! Funding cuts, fewer staff, higher expectations for programming and services…it all adds up to “not enough time in the day.”
Our first priority is to take care of our patrons, of course. But that’s just the beginning of what’s on our to-do list every day.
And as much as we’d like it to be, surrender is NOT an option. Instead, it’s time we “arrest the time robbers” that steal that precious commodity when we aren’t paying attention!
Whether it’s those inconvenient interruptions, marathon meetings, or your own propensity to procrastinate, we’ll discover specific ways to deal with each of these time robbers – but first you have to recognize them.
Don’t miss this opportunity to step back and see where your time really goes – and discover how you can gain control of your time to serve your patrons even better than before!
Learning Objectives:
Location: Online via Zoom
There are currently 156 spots remaining out of 200
2/24/2021
It’s official – there is simply too much to do to ever get it all done! Funding cuts, fewer staff, higher expectations for programming and services…it all adds up to “not enough time in the day.”Our first priority is to take care of our patrons, of course. But that’s just the beginning of what’s on our to-do list every day.
And as much as we’d like it to be, surrender is NOT an option. Instead, it’s time we “arrest the time robbers” that steal that precious commodity when we aren’t paying attention!
Whether it’s those inconvenient interruptions, marathon meetings, or your own propensity to procrastinate, we’ll discover specific ways to deal with each of these time robbers – but first you have to recognize them.
Don’t miss this opportunity to step back and see where your time really goes – and discover how you can gain control of your time to serve your patrons even better than before!
Learning Objectives:
- Recognize time robbers
- Discover specific ways to deal with each time robber
- Discover how you can gain control of your time and serve patrons even better
Linda Bruno has been developing and conducting training workshops for libraries and other organizations for more than fifteen years. She offers workshops on topics ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between! Linda received her MBA from the University of Florida and has years of experience in hands-on management positions. She develops her workshops based on solid research and – more importantly – real-life application.
Location: Online via Zoom
There are currently 156 spots remaining out of 200
Tools for Tense Situations with Angry Customers
2/24/2021
In this 90-minute session, Steve will discuss what tools and skills we need to use as libraries continue to re-open their doors to provide skillful and dedicated service to patrons. He’ll provide tools to recognize and resolve conflicts with patrons, including the need for patience, empathy, and understanding other points of view without judgment. His learning points include these important topics:
Location: Online via Zoom
2/24/2021
In this 90-minute session, Steve will discuss what tools and skills we need to use as libraries continue to re-open their doors to provide skillful and dedicated service to patrons. He’ll provide tools to recognize and resolve conflicts with patrons, including the need for patience, empathy, and understanding other points of view without judgment. His learning points include these important topics:
- What are the service challenges we face as we return from a Work From Home status to back to working in and around our library buildings?
- What safety and security protocols do we need to follow, coming and going and while working in publicly-accessed buildings?
- How can library leaders, managers, and supervisors monitor the work culture for conflict, communication, and morale issues?
- How do we respectfully request that patrons and other library visitors (vendors, delivery, maintenance, janitorial providers) follow posted Covid-19 safety protocols?
- How do we agree to disagree and have patience and empathy for our patrons or co-workers who have strong feelings about national issues that differ from ours?
- How about a little personal and professional stress management?
- What does the future hold for library employees and what new ways can we provide service to patrons?
Dr. Steve Albrecht manages a training, coaching, and management consulting firm, using a dedicated and experienced team of subcontractor specialists. As a trainer, speaker, author, and consultant, Steve is internationally recognized for his expertise in high-risk HR issues.
He provides HR consulting, site security assessments, coaching, and training workshops in supervisory improvement, workplace violence prevention, harassment prevention, drug and alcohol awareness, team building and team conflict resolution, negotiation, and stress management.
Location: Online via Zoom
Tools for Tense Situations with Angry Customers
2/24/2021
In this 90-minute session, Steve will discuss what tools and skills we need to use as libraries continue to re-open their doors to provide skillful and dedicated service to patrons. He’ll provide tools to recognize and resolve conflicts with patrons, including the need for patience, empathy, and understanding other points of view without judgment. His learning points include these important topics:
Location: Online via Zoom
2/24/2021
In this 90-minute session, Steve will discuss what tools and skills we need to use as libraries continue to re-open their doors to provide skillful and dedicated service to patrons. He’ll provide tools to recognize and resolve conflicts with patrons, including the need for patience, empathy, and understanding other points of view without judgment. His learning points include these important topics:
- What are the service challenges we face as we return from a Work From Home status to back to working in and around our library buildings?
- What safety and security protocols do we need to follow, coming and going and while working in publicly-accessed buildings?
- How can library leaders, managers, and supervisors monitor the work culture for conflict, communication, and morale issues?
- How do we respectfully request that patrons and other library visitors (vendors, delivery, maintenance, janitorial providers) follow posted Covid-19 safety protocols?
- How do we agree to disagree and have patience and empathy for our patrons or co-workers who have strong feelings about national issues that differ from ours?
- How about a little personal and professional stress management?
- What does the future hold for library employees and what new ways can we provide service to patrons?
Dr. Steve Albrecht manages a training, coaching, and management consulting firm, using a dedicated and experienced team of subcontractor specialists. As a trainer, speaker, author, and consultant, Steve is internationally recognized for his expertise in high-risk HR issues.
He provides HR consulting, site security assessments, coaching, and training workshops in supervisory improvement, workplace violence prevention, harassment prevention, drug and alcohol awareness, team building and team conflict resolution, negotiation, and stress management.
Location: Online via Zoom
Addressing the Challenges of Retaining Institutional Knowledge
2/25/2021
Institutional knowledge and library leadership skills are quickly exiting libraries through retirement, job mobility, and routine turnover. How can we best deal with this knowledge loss? Through succession planning, building bench strength, and focusing on the strengths and knowledge of exiting employees, organizations can create a dynamic process for providing employees with the resources and support they need to grow into new roles.
Learning Objectives:
In this workshop, participants will:
Kimberly Bishop, MA, MLS, currently serves as the Staff Development Manager for Dayton Metro Library (Ohio). She has held a variety of public service and management positions in libraries and non-profit organizations across the United States. Kim is devoted to creating passionate and purposeful teams by empowering library workers with the knowledge, skills, and abilities they need to succeed. You can find her online @Love4Libraries on both Twitter and Instagram where she shares food for thought as well as occasional foodie musings.
Location: Online via Zoom
There are currently 162 spots remaining out of 200
2/25/2021
Institutional knowledge and library leadership skills are quickly exiting libraries through retirement, job mobility, and routine turnover. How can we best deal with this knowledge loss? Through succession planning, building bench strength, and focusing on the strengths and knowledge of exiting employees, organizations can create a dynamic process for providing employees with the resources and support they need to grow into new roles.
Learning Objectives:
In this workshop, participants will:
- Understand and appreciate the need for succession planning at all levels
- Learn what it means to build your “bench strength” and how to get started
- Discover ways to encourage tenured staff to share their institutional knowledge and help with the development of emerging leaders within the organization
Kimberly Bishop, MA, MLS, currently serves as the Staff Development Manager for Dayton Metro Library (Ohio). She has held a variety of public service and management positions in libraries and non-profit organizations across the United States. Kim is devoted to creating passionate and purposeful teams by empowering library workers with the knowledge, skills, and abilities they need to succeed. You can find her online @Love4Libraries on both Twitter and Instagram where she shares food for thought as well as occasional foodie musings.Location: Online via Zoom
There are currently 162 spots remaining out of 200
Addressing the Challenges of Retaining Institutional Knowledge
2/25/2021
Institutional knowledge and library leadership skills are quickly exiting libraries through retirement, job mobility, and routine turnover. How can we best deal with this knowledge loss? Through succession planning, building bench strength, and focusing on the strengths and knowledge of exiting employees, organizations can create a dynamic process for providing employees with the resources and support they need to grow into new roles.
Learning Objectives:
In this workshop, participants will:
Kimberly Bishop, MA, MLS, currently serves as the Staff Development Manager for Dayton Metro Library (Ohio). She has held a variety of public service and management positions in libraries and non-profit organizations across the United States. Kim is devoted to creating passionate and purposeful teams by empowering library workers with the knowledge, skills, and abilities they need to succeed. You can find her online @Love4Libraries on both Twitter and Instagram where she shares food for thought as well as occasional foodie musings.
Location: Online via Zoom
There are currently 189 spots remaining out of 200
2/25/2021
Institutional knowledge and library leadership skills are quickly exiting libraries through retirement, job mobility, and routine turnover. How can we best deal with this knowledge loss? Through succession planning, building bench strength, and focusing on the strengths and knowledge of exiting employees, organizations can create a dynamic process for providing employees with the resources and support they need to grow into new roles. Learning Objectives:
In this workshop, participants will:
- Understand and appreciate the need for succession planning at all levels
- Learn what it means to build your “bench strength” and how to get started
- Discover ways to encourage tenured staff to share their institutional knowledge and help with the development of emerging leaders within the organization
Kimberly Bishop, MA, MLS, currently serves as the Staff Development Manager for Dayton Metro Library (Ohio). She has held a variety of public service and management positions in libraries and non-profit organizations across the United States. Kim is devoted to creating passionate and purposeful teams by empowering library workers with the knowledge, skills, and abilities they need to succeed. You can find her online @Love4Libraries on both Twitter and Instagram where she shares food for thought as well as occasional foodie musings.Location: Online via Zoom
There are currently 189 spots remaining out of 200
Public Relations and Marketing Networking Meeting
2/25/2021
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers and learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices.
You will receive a link in your email when you register and 2 hours before the meeting. We hope you will join us to share your successes and find answers to your challenges. Email topics a head of time to Melissa Lattanzi.
Location: Online via Zoom
2/25/2021
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers and learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices.
You will receive a link in your email when you register and 2 hours before the meeting. We hope you will join us to share your successes and find answers to your challenges. Email topics a head of time to Melissa Lattanzi.
Location: Online via Zoom
Professional Writing Online Workshop Series
3/2/2021 - 5/18/2021
Have you been asked to write basic correspondence, a short article for a newsletter or the newspaper, a grant application or any variety of other things, only to feel that your writing wasn't quite what was needed? Excellent writing skills are imperative for effective communication internally and externally and many of us could use some personalized feedback in order to improve the quality of our writing. If you would like to increase your ability to write better, please join us for this 8 week, online writing workshop focused specifically on actual writing tasks that you may have encountered in your current library job and will continue to encounter throughout your career. In addition to interactive lectures and assignments with personalized and direct feedback, supplemental resources for further information on each topic will be offered.
This online workshop will meet every Tuesday from March 2 - March 23 for 1 hour and every other Tuesday beginning April 13 - May 11 for one hour, with peer to peer interaction or student-instructor interaction in the off weeks. The online workshop will be limited to 15 participants in order to ensure an optimal learning environment.
Learning Objectives:
Alexis Vaughan, has an MA in English from Cleveland State University and has been an Adjunct Instructor at Bryant & Stratton College for the past eleven years where she teaches English, Communications, Information Technology and Internship courses. In addition, Ms. Vaughan has been an Instructor with the Berlitz Corporation for the past two years, tutoring individual students from overseas looking to improve their spoken and written business English. Ms. Vaughan was named the Adjunct Faculty Member of the Year for 2015 and is a highly accomplished professional with classroom based and virtual instruction. She is an expert problem solver able to devise creative solutions to help learners reach their goals and has consistently received the highest possible evaluation rating during classroom observation.
Location: Online via Zoom
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
3/2/2021 - 5/18/2021
Have you been asked to write basic correspondence, a short article for a newsletter or the newspaper, a grant application or any variety of other things, only to feel that your writing wasn't quite what was needed? Excellent writing skills are imperative for effective communication internally and externally and many of us could use some personalized feedback in order to improve the quality of our writing. If you would like to increase your ability to write better, please join us for this 8 week, online writing workshop focused specifically on actual writing tasks that you may have encountered in your current library job and will continue to encounter throughout your career. In addition to interactive lectures and assignments with personalized and direct feedback, supplemental resources for further information on each topic will be offered.
This online workshop will meet every Tuesday from March 2 - March 23 for 1 hour and every other Tuesday beginning April 13 - May 11 for one hour, with peer to peer interaction or student-instructor interaction in the off weeks. The online workshop will be limited to 15 participants in order to ensure an optimal learning environment.
Learning Objectives:
- Practice grammar skills and increase ability to self-edit
- Improve writing clarity through word choice and placement
- Understand and execute best practices for writing emails in a professional environment
- Produce formal written documents, such as letters, newsletters, instructions, and directions
- Practice techniques to deepen audience engagement through advertising and document design
Alexis Vaughan, has an MA in English from Cleveland State University and has been an Adjunct Instructor at Bryant & Stratton College for the past eleven years where she teaches English, Communications, Information Technology and Internship courses. In addition, Ms. Vaughan has been an Instructor with the Berlitz Corporation for the past two years, tutoring individual students from overseas looking to improve their spoken and written business English. Ms. Vaughan was named the Adjunct Faculty Member of the Year for 2015 and is a highly accomplished professional with classroom based and virtual instruction. She is an expert problem solver able to devise creative solutions to help learners reach their goals and has consistently received the highest possible evaluation rating during classroom observation.Location: Online via Zoom
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
Bystander Intervention in the Library
3/3/2021
We have all likely been a bystander, seeing a situation where someone is acting inappropriately with another person, and we didn't know what to do or how to help make a difference. In this session you will be transported to the "bystander zone" and learn how to safely intervene as a bystander to help defuse a situation and still provide a level of service beyond any other.
Learning Objectives:
Donna Seaton has over 30 years working at EVPL public library system, first as a customer services representative, then as a supervisor for 20 years and for the last 8 years the system wide training specialist. Donna develops and conducts training for both new and existing employees and conducts On-Boarding for all EVPL staff. Donna has conducted the Bystander Intervention presentation for many library conferences and library systems. Donna loves the library, reading, traveling and spending time with her husband, family and friends.
Location: Online via Zoom
3/3/2021
We have all likely been a bystander, seeing a situation where someone is acting inappropriately with another person, and we didn't know what to do or how to help make a difference. In this session you will be transported to the "bystander zone" and learn how to safely intervene as a bystander to help defuse a situation and still provide a level of service beyond any other.Learning Objectives:
- List the 5 decision-making steps and the 5 Ds of intervention
- Apply the ways to take action in order to intervene in a situation
- Implement the practice of intervention to impact the social environment around you
Donna Seaton has over 30 years working at EVPL public library system, first as a customer services representative, then as a supervisor for 20 years and for the last 8 years the system wide training specialist. Donna develops and conducts training for both new and existing employees and conducts On-Boarding for all EVPL staff. Donna has conducted the Bystander Intervention presentation for many library conferences and library systems. Donna loves the library, reading, traveling and spending time with her husband, family and friends.Location: Online via Zoom
Bystander Intervention in the Library
3/3/2021
We have all likely been a bystander, seeing a situation where someone is acting inappropriately with another person, and we didn't know what to do or how to help make a difference. In this session you will be transported to the "bystander zone" and learn how to safely intervene as a bystander to help defuse a situation and still provide a level of service beyond any other.
Learning Objectives:
Donna Seaton has over 30 years working at EVPL public library system, first as a customer services representative, then as a supervisor for 20 years and for the last 8 years the system wide training specialist. Donna develops and conducts training for both new and existing employees and conducts On-Boarding for all EVPL staff. Donna has conducted the Bystander Intervention presentation for many library conferences and library systems. Donna loves the library, reading, traveling and spending time with her husband, family and friends.
Location: Online via Zoom
3/3/2021
We have all likely been a bystander, seeing a situation where someone is acting inappropriately with another person, and we didn't know what to do or how to help make a difference. In this session you will be transported to the "bystander zone" and learn how to safely intervene as a bystander to help defuse a situation and still provide a level of service beyond any other.
Learning Objectives:
- List the 5 decision-making steps and the 5 Ds of intervention
- Apply the ways to take action in order to intervene in a situation
- Implement the practice of intervention to impact the social environment around you
Donna Seaton has over 30 years working at EVPL public library system, first as a customer services representative, then as a supervisor for 20 years and for the last 8 years the system wide training specialist. Donna develops and conducts training for both new and existing employees and conducts On-Boarding for all EVPL staff. Donna has conducted the Bystander Intervention presentation for many library conferences and library systems. Donna loves the library, reading, traveling and spending time with her husband, family and friends.Location: Online via Zoom
Directors Virtual Networking Meeting
3/3/2021
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
3/3/2021
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
Academic Library Directors Virtual Networking Meeting
3/4/2021
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
3/4/2021
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
Single Story Bias
3/9/2021
We are aware of the ways in which we can most effectively serve diverse clients, but we aren’t always aware of the ways in which our unconscious biases can interfere. This program explores the “Single Story” bias and how it can negatively impact our interactions with others, especially when the bias is operating outside of our awareness. Single stories are single accounts or stereotypes that we hold about others, based on the social group we assume that they belong to. This workshop will explore this concept through interactive activities and discussions.
This is an introductory webinar.
Presenter:
Jeff Modzelewski, Senior Engagement Manager, SHIFT Consulting, The Diversity Center of Northeast Ohio
As a member of The Diversity Center, Jeff leverages his unique experience to bridge the gap between the non-profit and corporate world. With both community organizing and sales experience, Jeff is able to effectively listen to the concerns of potential clients and help them execute the best Diversity and Inclusion solutions for their organization. Jeff is passionate about making workplaces and communities more inclusive and equitable spaces, and is thrilled to have the opportunity to live out his values as a part of SHIFT Consulting.
Location: Online via Zoom
There are currently 51 spots remaining out of 100
3/9/2021
We are aware of the ways in which we can most effectively serve diverse clients, but we aren’t always aware of the ways in which our unconscious biases can interfere. This program explores the “Single Story” bias and how it can negatively impact our interactions with others, especially when the bias is operating outside of our awareness. Single stories are single accounts or stereotypes that we hold about others, based on the social group we assume that they belong to. This workshop will explore this concept through interactive activities and discussions.
This is an introductory webinar.
Presenter:
Jeff Modzelewski, Senior Engagement Manager, SHIFT Consulting, The Diversity Center of Northeast OhioAs a member of The Diversity Center, Jeff leverages his unique experience to bridge the gap between the non-profit and corporate world. With both community organizing and sales experience, Jeff is able to effectively listen to the concerns of potential clients and help them execute the best Diversity and Inclusion solutions for their organization. Jeff is passionate about making workplaces and communities more inclusive and equitable spaces, and is thrilled to have the opportunity to live out his values as a part of SHIFT Consulting.
Location: Online via Zoom
There are currently 51 spots remaining out of 100
Welcoming Transgender Customers
3/10/2021
As rights for transgender people continue to be challenged and threatened, Denver Public Library strives to be a welcoming place. Join us to learn how to provide excellent internal and external customer service to individuals at your library. This session will help participants reframe ideas around gender, give them best practices for serving trans customers and colleagues, and end with developing strategies to make their libraries gender inclusive.
Learning Objectives:
Location: Online via Zoom
3/10/2021
As rights for transgender people continue to be challenged and threatened, Denver Public Library strives to be a welcoming place. Join us to learn how to provide excellent internal and external customer service to individuals at your library. This session will help participants reframe ideas around gender, give them best practices for serving trans customers and colleagues, and end with developing strategies to make their libraries gender inclusive.
Learning Objectives:
- Give empathetic and equitable service to all customers
- Have knowledge of social and legal issues impacting transgender customers
- Challenge assumptions and discuss ways to encourage inclusivity in language and action
Bec Czarnecki is the assistant to the City Librarian at Denver Public Library. When they’re not herding cats or arranging calendars, they work on special projects on a variety of topics. They are passionate about the library's role in engaging the community and committed to helping it be a welcoming and inclusive space for all.
Adrian Johnson works as a Library Program Associate at the Denver Public Library where he provides access to tech services in the Denver community, shows folks new creative opportunities in the Central library’s makerspace, and helps digitize materials in the Western History and Genealogy department.
Location: Online via Zoom
Welcoming Transgender Customers
3/10/2021
As rights for transgender people continue to be challenged and threatened, Denver Public Library strives to be a welcoming place. Join us to learn how to provide excellent internal and external customer service to individuals at your library. This session will help participants reframe ideas around gender, give them best practices for serving trans customers and colleagues, and end with developing strategies to make their libraries gender inclusive.
Learning Objectives:
Location: Online via Zoom
3/10/2021
As rights for transgender people continue to be challenged and threatened, Denver Public Library strives to be a welcoming place. Join us to learn how to provide excellent internal and external customer service to individuals at your library. This session will help participants reframe ideas around gender, give them best practices for serving trans customers and colleagues, and end with developing strategies to make their libraries gender inclusive.
Learning Objectives:
- Give empathetic and equitable service to all customers
- Have knowledge of social and legal issues impacting transgender customers
- Challenge assumptions and discuss ways to encourage inclusivity in language and action
Bec Czarnecki is the assistant to the City Librarian at Denver Public Library. When they’re not herding cats or arranging calendars, they work on special projects on a variety of topics. They are passionate about the library's role in engaging the community and committed to helping it be a welcoming and inclusive space for all.
Adrian Johnson works as a Library Program Associate at the Denver Public Library where he provides access to tech services in the Denver community, shows folks new creative opportunities in the Central library’s makerspace, and helps digitize materials in the Western History and Genealogy department.
Location: Online via Zoom
Virtual Outreach: Social Services and Public Health at the Boston Public Library during the COVID-19 Pandemic
3/17/2021
Public libraries often are safe spaces for patrons seeking shelter, warmth, information, quiet, and a sense of community. But what happens when a public health pandemic impedes our abilities as librarians to provide outreach and supportive resources to patrons living on the fringes of our neighborhoods, cities and towns when our doors closed and traditional librarianship went virtual? Ally Dowds will discuss outreach efforts developed during the beginning months of the COVID-19 shutdown and how the Boston Public Library continued to reach patrons where they are while preserving existing partnerships with local organizations and forging new ones to maintain access and dissemination of supportive public health services to its community members.
Learning Objectives:
Ally Dowds is the Health & Human Services Librarian for the Boston Public Library. In this role, Ally fosters strategic partnerships with local public health organizations, emergency shelters, and human service agencies to provide supportive services to patrons experiencing homelessness, substance use and mental health. She also performs weekly outreach to local shelters to eliminate barriers to library access, programming and resources. Prior to this position, Ally worked in the BPL’s Teen Central and served as a consultant for ALA's Great Stories Club, where she facilitated a library-led book discussion group at a local middle school focused on the emotional, behavioral, and learning needs of its students. Discussions were designed around the theme of Empathy: The Cost of Switching Sides, allowing students to read, reflect, and share ideas on topics that resonate with them.
Ally holds a Bachelor of Arts in Journalism from Loyola University of Chicago, a MLIS from Simmons College, and a Consumer Health Information Specialization through the Medical Library Association. Outside of work, she is happiest spending simple moments with her husband, 19-month old, and 8-year old rescue pup.
Location: Online
Via Zoom
3/17/2021
Public libraries often are safe spaces for patrons seeking shelter, warmth, information, quiet, and a sense of community. But what happens when a public health pandemic impedes our abilities as librarians to provide outreach and supportive resources to patrons living on the fringes of our neighborhoods, cities and towns when our doors closed and traditional librarianship went virtual? Ally Dowds will discuss outreach efforts developed during the beginning months of the COVID-19 shutdown and how the Boston Public Library continued to reach patrons where they are while preserving existing partnerships with local organizations and forging new ones to maintain access and dissemination of supportive public health services to its community members.
Learning Objectives:
- Learn how Boston Public Library continued to reach patrons where they are while preserving existing partnerships with local organizations
- Learn how Boston Public Library created new partnerships to maintain access and dissemination of supportive public health services to its community members
- Find out how you can adapt this model for your library
Ally Dowds is the Health & Human Services Librarian for the Boston Public Library. In this role, Ally fosters strategic partnerships with local public health organizations, emergency shelters, and human service agencies to provide supportive services to patrons experiencing homelessness, substance use and mental health. She also performs weekly outreach to local shelters to eliminate barriers to library access, programming and resources. Prior to this position, Ally worked in the BPL’s Teen Central and served as a consultant for ALA's Great Stories Club, where she facilitated a library-led book discussion group at a local middle school focused on the emotional, behavioral, and learning needs of its students. Discussions were designed around the theme of Empathy: The Cost of Switching Sides, allowing students to read, reflect, and share ideas on topics that resonate with them. Ally holds a Bachelor of Arts in Journalism from Loyola University of Chicago, a MLIS from Simmons College, and a Consumer Health Information Specialization through the Medical Library Association. Outside of work, she is happiest spending simple moments with her husband, 19-month old, and 8-year old rescue pup.
Location: Online
Via Zoom
Virtual Outreach: Social Services and Public Health at the Boston Public Library during the COVID-19 Pandemic
3/17/2021
Public libraries often are safe spaces for patrons seeking shelter, warmth, information, quiet, and a sense of community. But what happens when a public health pandemic impedes our abilities as librarians to provide outreach and supportive resources to patrons living on the fringes of our neighborhoods, cities and towns when our doors closed and traditional librarianship went virtual? Ally Dowds will discuss outreach efforts developed during the beginning months of the COVID-19 shutdown and how the Boston Public Library continued to reach patrons where they are while preserving existing partnerships with local organizations and forging new ones to maintain access and dissemination of supportive public health services to its community members.
Learning Objectives:
Ally Dowds is the Health & Human Services Librarian for the Boston Public Library. In this role, Ally fosters strategic partnerships with local public health organizations, emergency shelters, and human service agencies to provide supportive services to patrons experiencing homelessness, substance use and mental health. She also performs weekly outreach to local shelters to eliminate barriers to library access, programming and resources. Prior to this position, Ally worked in the BPL’s Teen Central and served as a consultant for ALA's Great Stories Club, where she facilitated a library-led book discussion group at a local middle school focused on the emotional, behavioral, and learning needs of its students. Discussions were designed around the theme of Empathy: The Cost of Switching Sides, allowing students to read, reflect, and share ideas on topics that resonate with them.
Ally holds a Bachelor of Arts in Journalism from Loyola University of Chicago, a MLIS from Simmons College, and a Consumer Health Information Specialization through the Medical Library Association. Outside of work, she is happiest spending simple moments with her husband, 19-month old, and 8-year old rescue pup.
Location: Online
Via Zoom
3/17/2021
Public libraries often are safe spaces for patrons seeking shelter, warmth, information, quiet, and a sense of community. But what happens when a public health pandemic impedes our abilities as librarians to provide outreach and supportive resources to patrons living on the fringes of our neighborhoods, cities and towns when our doors closed and traditional librarianship went virtual? Ally Dowds will discuss outreach efforts developed during the beginning months of the COVID-19 shutdown and how the Boston Public Library continued to reach patrons where they are while preserving existing partnerships with local organizations and forging new ones to maintain access and dissemination of supportive public health services to its community members. Learning Objectives:
- Learn how Boston Public Library continued to reach patrons where they are while preserving existing partnerships with local organizations
- Learn how Boston Public Library created new partnerships to maintain access and dissemination of supportive public health services to its community members
- Find out how you can adapt this model for your library
Ally Dowds is the Health & Human Services Librarian for the Boston Public Library. In this role, Ally fosters strategic partnerships with local public health organizations, emergency shelters, and human service agencies to provide supportive services to patrons experiencing homelessness, substance use and mental health. She also performs weekly outreach to local shelters to eliminate barriers to library access, programming and resources. Prior to this position, Ally worked in the BPL’s Teen Central and served as a consultant for ALA's Great Stories Club, where she facilitated a library-led book discussion group at a local middle school focused on the emotional, behavioral, and learning needs of its students. Discussions were designed around the theme of Empathy: The Cost of Switching Sides, allowing students to read, reflect, and share ideas on topics that resonate with them. Ally holds a Bachelor of Arts in Journalism from Loyola University of Chicago, a MLIS from Simmons College, and a Consumer Health Information Specialization through the Medical Library Association. Outside of work, she is happiest spending simple moments with her husband, 19-month old, and 8-year old rescue pup.
Location: Online
Via Zoom
Introducing LinkedIn Learning for Ohio Libraries
3/18/2021
"Starting May 3, Ohio libraries will migrate from Lynda.com to LinkedIn Learning. OPLIN director Don Yarman and LinkedIn's Julie Palmer will demo the new interface and answer questions about the switchover. Cuyahoga County Public Library has had preview access to the new interface, and Kaitlin Booth will discuss their early impressions."
Location: Online via Zoom
3/18/2021
"Starting May 3, Ohio libraries will migrate from Lynda.com to LinkedIn Learning. OPLIN director Don Yarman and LinkedIn's Julie Palmer will demo the new interface and answer questions about the switchover. Cuyahoga County Public Library has had preview access to the new interface, and Kaitlin Booth will discuss their early impressions."
Location: Online via Zoom
Introducing LinkedIn Learning for Ohio Libraries
3/18/2021
"Starting May 3, Ohio libraries will migrate from Lynda.com to LinkedIn Learning. OPLIN director Don Yarman and LinkedIn's Julie Palmer will demo the new interface and answer questions about the switchover. Cuyahoga County Public Library has had preview access to the new interface, and Kaitlin Booth will discuss their early impressions."
Location: Online via Zoom
3/18/2021
"Starting May 3, Ohio libraries will migrate from Lynda.com to LinkedIn Learning. OPLIN director Don Yarman and LinkedIn's Julie Palmer will demo the new interface and answer questions about the switchover. Cuyahoga County Public Library has had preview access to the new interface, and Kaitlin Booth will discuss their early impressions."Location: Online via Zoom
Introduction to Coded Language
3/24/2021
Language and communication can be explicit and implicit; it is a component of culture that is coded with meanings, attitudes, beliefs and power dynamics. These codes are pervasive and have impacts on relational and structural outcomes. Over time, our language and its meanings become layered and can therefore function in different spaces in different ways and for different purposes. In other words, meanings of words and their implications change over time.
In this hour-long introduction to the concept of coded language, participants examine the definition, history, and implications of coded language (also called dog-whistles). Participants will increase their awareness around the coded language that many of us use in our daily lives, and gain practical skills around how to critically assess one’s own language, and respond when others use coded language.
Presenter:
Mannie Brown, Diversity, Equity and INclusion Consultant, SHIFT Consuting Team, The Diversity Center of Northeast Ohio
In this role, they focus on the development, design, implementation, and delivery of Diversity Center programs for professionals throughout Northeast Ohio. They assist organizations in fostering inclusion in the workplace, so that all employees are connected, respected and valued for their individual and collective differences.
With an emphasis on empathy and mindfulness, Mannie is passionate about LGBTQ+ rights and experiences. They focus on debunking myths around privilege and oppression in connection to all forms of socialized and internalized identity.
Location: Online via Zoom
There are currently 26 spots remaining out of 100
3/24/2021
Language and communication can be explicit and implicit; it is a component of culture that is coded with meanings, attitudes, beliefs and power dynamics. These codes are pervasive and have impacts on relational and structural outcomes. Over time, our language and its meanings become layered and can therefore function in different spaces in different ways and for different purposes. In other words, meanings of words and their implications change over time.
In this hour-long introduction to the concept of coded language, participants examine the definition, history, and implications of coded language (also called dog-whistles). Participants will increase their awareness around the coded language that many of us use in our daily lives, and gain practical skills around how to critically assess one’s own language, and respond when others use coded language.
Presenter:
Mannie Brown, Diversity, Equity and INclusion Consultant, SHIFT Consuting Team, The Diversity Center of Northeast OhioIn this role, they focus on the development, design, implementation, and delivery of Diversity Center programs for professionals throughout Northeast Ohio. They assist organizations in fostering inclusion in the workplace, so that all employees are connected, respected and valued for their individual and collective differences.
With an emphasis on empathy and mindfulness, Mannie is passionate about LGBTQ+ rights and experiences. They focus on debunking myths around privilege and oppression in connection to all forms of socialized and internalized identity.
Location: Online via Zoom
There are currently 26 spots remaining out of 100
The Role of Administration in Succession Planning
3/25/2021
This engaging session is designed for Human Resources Executives as well as other senior leaders. All participants will be provided tips and trained on tools that can be taken back to their library that will immediately address succession challenges they are currently facing.
Learning Objectives:
Elizabeth Cipolla, SHPR, SHRM-SCP
Elizabeth is an Executive consultant, HR & Business Consultant for Decision Associates. She has 20+ years experience in human resources. She holds a Ph.D in Organizational Learning and Leadership from Gannon University.
Aaron Phillips is the Owner, HR & Business Consultant of Decision Associates. He also has 20+ years in human resources. He holds an MBA from Gannon University.
Location: Online via Zoom
3/25/2021
This engaging session is designed for Human Resources Executives as well as other senior leaders. All participants will be provided tips and trained on tools that can be taken back to their library that will immediately address succession challenges they are currently facing.
Learning Objectives:
- Administration's Contribution to Succession
- 70/20/10 Model of Talent Development
- Succession Planning Continuum – what can we do today?
Elizabeth Cipolla, SHPR, SHRM-SCPElizabeth is an Executive consultant, HR & Business Consultant for Decision Associates. She has 20+ years experience in human resources. She holds a Ph.D in Organizational Learning and Leadership from Gannon University.
Aaron Phillips is the Owner, HR & Business Consultant of Decision Associates. He also has 20+ years in human resources. He holds an MBA from Gannon University.Location: Online via Zoom
The Role of Administration in Succession Planning
3/25/2021
This engaging session is designed for Human Resources Executives as well as other senior leaders. All participants will be provided tips and trained on tools that can be taken back to their library that will immediately address succession challenges they are currently facing.
Learning Objectives:
Elizabeth Cipolla, SHPR, SHRM-SCP
Elizabeth is an Executive consultant, HR & Business Consultant for Decision Associates. She has 20+ years experience in human resources. She holds a Ph.D in Organizational Learning and Leadership from Gannon University.
Aaron Phillips is the Owner, HR & Business Consultant of Decision Associates. He also has 20+ years in human resources. He holds an MBA from Gannon University.
Location: Online via Zoom
3/25/2021
This engaging session is designed for Human Resources Executives as well as other senior leaders. All participants will be provided tips and trained on tools that can be taken back to their library that will immediately address succession challenges they are currently facing.Learning Objectives:
- Administration's Contribution to Succession
- 70/20/10 Model of Talent Development
- Succession Planning Continuum – what can we do today?
Elizabeth Cipolla, SHPR, SHRM-SCPElizabeth is an Executive consultant, HR & Business Consultant for Decision Associates. She has 20+ years experience in human resources. She holds a Ph.D in Organizational Learning and Leadership from Gannon University.
Aaron Phillips is the Owner, HR & Business Consultant of Decision Associates. He also has 20+ years in human resources. He holds an MBA from Gannon University.Location: Online via Zoom
Gaming & Esports in Libraries
4/14/2021
Welcome to "Gaming & Esports in Libraries," a webinar where you'll learn what esports are, ways that games-related programming can strengthen your library, and how to establish them. Even with the challenges we currently face, there are still many ways to provide these events to patrons!
Tristan Wheeler initiated and runs the fast-growing and popular series of gaming events at the Cleveland Public Library, now called CPL Play. Patrons of all ages, genders, and backgrounds experience a wide variety of ways to play, from video games to board games, all while creating and developing new relationships. Gaming and esports events provide an environment of both cooperative and competitive gaming, exposing patrons to the many different facets of gaming and videogame culture.
Attendees are given the opportunity to learn about the business of video games, including professional gaming, the latest trends in technology, entrepreneurial opportunities, and the many jobs that exist within this field. With access to the hardware, software, community, educational opportunities, and many resources available at the library, patrons are given the tools and materials they need to pursue different pathways to success.
In 2020, the CPL Play events moved even more into the online space with the new series, CPL Play Online—so patrons can enjoy elements of the Library’s gaming and esports at home! This live-streamed event series features new and different ways for patrons to learn and interact with online tournaments, group gaming sessions, guest speakers, workshops and presentations, unboxing videos and more.
Join us for this introduction to esports in libraries and learn why a program like this is important to our library… and could be for yours!
Learning Objectives:
Presenter:
Tristan Wheeler is an Audiovisual & Event Planning Specialist at the Cleveland Public Library. Since 2003, Tristan has worked with other library staff to bring a wide variety of video games-related programming and events to Clevelanders at Main Library and branch locations. For the past five years, Tristan has led the team which plans and delivers esports and gaming at Cleveland Public Library, bringing national and international recognition for the program and for Cleveland Public Library.
Location: Online via Zoom
4/14/2021
Welcome to "Gaming & Esports in Libraries," a webinar where you'll learn what esports are, ways that games-related programming can strengthen your library, and how to establish them. Even with the challenges we currently face, there are still many ways to provide these events to patrons!
Tristan Wheeler initiated and runs the fast-growing and popular series of gaming events at the Cleveland Public Library, now called CPL Play. Patrons of all ages, genders, and backgrounds experience a wide variety of ways to play, from video games to board games, all while creating and developing new relationships. Gaming and esports events provide an environment of both cooperative and competitive gaming, exposing patrons to the many different facets of gaming and videogame culture.
Attendees are given the opportunity to learn about the business of video games, including professional gaming, the latest trends in technology, entrepreneurial opportunities, and the many jobs that exist within this field. With access to the hardware, software, community, educational opportunities, and many resources available at the library, patrons are given the tools and materials they need to pursue different pathways to success.
In 2020, the CPL Play events moved even more into the online space with the new series, CPL Play Online—so patrons can enjoy elements of the Library’s gaming and esports at home! This live-streamed event series features new and different ways for patrons to learn and interact with online tournaments, group gaming sessions, guest speakers, workshops and presentations, unboxing videos and more.
Join us for this introduction to esports in libraries and learn why a program like this is important to our library… and could be for yours!
Learning Objectives:
- Learn what esports are
- Learn ways that games-related programming can strengthen your library
- Learn how to establish them
Presenter:
Tristan Wheeler is an Audiovisual & Event Planning Specialist at the Cleveland Public Library. Since 2003, Tristan has worked with other library staff to bring a wide variety of video games-related programming and events to Clevelanders at Main Library and branch locations. For the past five years, Tristan has led the team which plans and delivers esports and gaming at Cleveland Public Library, bringing national and international recognition for the program and for Cleveland Public Library. Location: Online via Zoom
Gaming & Esports in Libraries
4/14/2021
Welcome to "Gaming & Esports in Libraries," a webinar where you'll learn what esports are, ways that games-related programming can strengthen your library, and how to establish them. Even with the challenges we currently face, there are still many ways to provide these events to patrons!
Tristan Wheeler initiated and runs the fast-growing and popular series of gaming events at the Cleveland Public Library, now called CPL Play. Patrons of all ages, genders, and backgrounds experience a wide variety of ways to play, from video games to board games, all while creating and developing new relationships. Gaming and esports events provide an environment of both cooperative and competitive gaming, exposing patrons to the many different facets of gaming and videogame culture.
Attendees are given the opportunity to learn about the business of video games, including professional gaming, the latest trends in technology, entrepreneurial opportunities, and the many jobs that exist within this field. With access to the hardware, software, community, educational opportunities, and many resources available at the library, patrons are given the tools and materials they need to pursue different pathways to success.
In 2020, the CPL Play events moved even more into the online space with the new series, CPL Play Online—so patrons can enjoy elements of the Library’s gaming and esports at home! This live-streamed event series features new and different ways for patrons to learn and interact with online tournaments, group gaming sessions, guest speakers, workshops and presentations, unboxing videos and more.
Join us for this introduction to esports in libraries and learn why a program like this is important to our library… and could be for yours!
Learning Objectives:
Presenter:
Tristan Wheeler is an Audiovisual & Event Planning Specialist at the Cleveland Public Library. Since 2003, Tristan has worked with other library staff to bring a wide variety of video games-related programming and events to Clevelanders at Main Library and branch locations. For the past five years, Tristan has led the team which plans and delivers esports and gaming at Cleveland Public Library, bringing national and international recognition for the program and for Cleveland Public Library.
Location: Online via Zoom
4/14/2021
Welcome to "Gaming & Esports in Libraries," a webinar where you'll learn what esports are, ways that games-related programming can strengthen your library, and how to establish them. Even with the challenges we currently face, there are still many ways to provide these events to patrons! Tristan Wheeler initiated and runs the fast-growing and popular series of gaming events at the Cleveland Public Library, now called CPL Play. Patrons of all ages, genders, and backgrounds experience a wide variety of ways to play, from video games to board games, all while creating and developing new relationships. Gaming and esports events provide an environment of both cooperative and competitive gaming, exposing patrons to the many different facets of gaming and videogame culture.
Attendees are given the opportunity to learn about the business of video games, including professional gaming, the latest trends in technology, entrepreneurial opportunities, and the many jobs that exist within this field. With access to the hardware, software, community, educational opportunities, and many resources available at the library, patrons are given the tools and materials they need to pursue different pathways to success.
In 2020, the CPL Play events moved even more into the online space with the new series, CPL Play Online—so patrons can enjoy elements of the Library’s gaming and esports at home! This live-streamed event series features new and different ways for patrons to learn and interact with online tournaments, group gaming sessions, guest speakers, workshops and presentations, unboxing videos and more.
Join us for this introduction to esports in libraries and learn why a program like this is important to our library… and could be for yours!
Learning Objectives:
- Learn what esports are
- Learn ways that games-related programming can strengthen your library
- Learn how to establish them
Presenter:
Tristan Wheeler is an Audiovisual & Event Planning Specialist at the Cleveland Public Library. Since 2003, Tristan has worked with other library staff to bring a wide variety of video games-related programming and events to Clevelanders at Main Library and branch locations. For the past five years, Tristan has led the team which plans and delivers esports and gaming at Cleveland Public Library, bringing national and international recognition for the program and for Cleveland Public Library. Location: Online via Zoom
Statewide Directors' Networking Meeting
4/14/2021
Would you like to hear what your fellow directors around the state are doing as we move into spring and summer in the midst of the continuing pandemic? Would you like to be able to discuss your challenges and share your solutions? The four state regional library systems (NEO-RLS, NORWELD, SERLS and SWON) in conjunction with the State Library of Ohio invite you to the second statewide directors’ Network Meeting on Wednesday, April 14, 2021 at 2:00 p.m. Wendy Knapp, State Librarian, will share information from the State Library and Evan Struble, Associate State Librarian for Library Development, will moderate the discussion. This event is open to all and is free. Please register so that we can ensure an optimal experience.
Location: Online via Zoom
4/14/2021
Would you like to hear what your fellow directors around the state are doing as we move into spring and summer in the midst of the continuing pandemic? Would you like to be able to discuss your challenges and share your solutions? The four state regional library systems (NEO-RLS, NORWELD, SERLS and SWON) in conjunction with the State Library of Ohio invite you to the second statewide directors’ Network Meeting on Wednesday, April 14, 2021 at 2:00 p.m. Wendy Knapp, State Librarian, will share information from the State Library and Evan Struble, Associate State Librarian for Library Development, will moderate the discussion. This event is open to all and is free. Please register so that we can ensure an optimal experience.
Location: Online via Zoom
An Empathic Approach to Customer Service Training
4/15/2021
This presentation addresses customer service training by growing and nurturing empathy and empowering staff to navigate the gray areas in our policies. Using storytelling and group interaction, we will look at special and challenging situations such as code of conduct violations and difficult patrons. Discover how understanding our own implicit biases and not assuming the worst of our patrons can help you offer consistent customer service to everyone we serve.
Learning Objectives:
Molly Meyers LaBadie has been in Libraries since 2001. She was lucky to have four of those as a Library Trainer allowing her to train staff in customer service. Currently, as a Deputy Director, she finds that empathy for both staff and patrons is a powerful tool in offering exceptional customer service.
Location: Online
Via Zoom
4/15/2021
This presentation addresses customer service training by growing and nurturing empathy and empowering staff to navigate the gray areas in our policies. Using storytelling and group interaction, we will look at special and challenging situations such as code of conduct violations and difficult patrons. Discover how understanding our own implicit biases and not assuming the worst of our patrons can help you offer consistent customer service to everyone we serve.Learning Objectives:
- Understand how your emotional responses influence patron interactions and several tools you can use to create more positive results
- Identify at least one of your own implicit biases and understand how it can affect the customer service you offer
- Tell at least one personal story about customer service that can be used to improve customer service in your own library
Molly Meyers LaBadie has been in Libraries since 2001. She was lucky to have four of those as a Library Trainer allowing her to train staff in customer service. Currently, as a Deputy Director, she finds that empathy for both staff and patrons is a powerful tool in offering exceptional customer service.Location: Online
Via Zoom
An Empathic Approach to Customer Service Training
4/15/2021
This presentation addresses customer service training by growing and nurturing empathy and empowering staff to navigate the gray areas in our policies. Using storytelling and group interaction, we will look at special and challenging situations such as code of conduct violations and difficult patrons. Discover how understanding our own implicit biases and not assuming the worst of our patrons can help you offer consistent customer service to everyone we serve.
Learning Objectives:
Molly Meyers LaBadie has been in Libraries since 2001. She was lucky to have four of those as a Library Trainer allowing her to train staff in customer service. Currently, as a Deputy Director, she finds that empathy for both staff and patrons is a powerful tool in offering exceptional customer service.
Location: Online
Via Zoom
4/15/2021
This presentation addresses customer service training by growing and nurturing empathy and empowering staff to navigate the gray areas in our policies. Using storytelling and group interaction, we will look at special and challenging situations such as code of conduct violations and difficult patrons. Discover how understanding our own implicit biases and not assuming the worst of our patrons can help you offer consistent customer service to everyone we serve.
Learning Objectives:
- Understand how your emotional responses influence patron interactions and several tools you can use to create more positive results
- Identify at least one of your own implicit biases and understand how it can affect the customer service you offer
- Tell at least one personal story about customer service that can be used to improve customer service in your own library
Molly Meyers LaBadie has been in Libraries since 2001. She was lucky to have four of those as a Library Trainer allowing her to train staff in customer service. Currently, as a Deputy Director, she finds that empathy for both staff and patrons is a powerful tool in offering exceptional customer service.Location: Online
Via Zoom
Empathetic Marketing: Connecting with Users through Marketing
4/21/2021
Empathetic marketing is the latest marketing trend—showing users how you can meet their core emotional needs. When libraries use empathetic marketing to show users how library services and staff can meet their emotional needs, it helps users feel more connected, shows them that people know and care about what they are experiencing, and lets them know that we can help them in a variety of ways. Once users realize that the library staff know and care about their needs, they often feel more comfortable seeking assistance from us when they need it—whether related to the library and research or not.
Learning Objectives:
Carrie Girton is the Public Services Librarian at Rentschler Library at Miami University Hamilton in Hamilton, Ohio. She earned her MLIS from the University of Kentucky. Carrie recently served as the Interest Group Coordinator for the Academic Library Association of Ohio (ALAO) and as Co-Chair for the Association of College & Research Library’s (ACRL) Distance Learning Section (DLS) Bibliography Committee. She volunteers for a local community center’s afterschool program, coaching K-5 students on reading and literacy skills.
Location: Online
Via Zoom
4/21/2021
Empathetic marketing is the latest marketing trend—showing users how you can meet their core emotional needs. When libraries use empathetic marketing to show users how library services and staff can meet their emotional needs, it helps users feel more connected, shows them that people know and care about what they are experiencing, and lets them know that we can help them in a variety of ways. Once users realize that the library staff know and care about their needs, they often feel more comfortable seeking assistance from us when they need it—whether related to the library and research or not.
Learning Objectives:
- Define empathetic marketing
- Show examples of empathetic marketing
- Demonstrate ways that libraries can incorporate empathetic marketing in their outreach endeavors
Carrie Girton is the Public Services Librarian at Rentschler Library at Miami University Hamilton in Hamilton, Ohio. She earned her MLIS from the University of Kentucky. Carrie recently served as the Interest Group Coordinator for the Academic Library Association of Ohio (ALAO) and as Co-Chair for the Association of College & Research Library’s (ACRL) Distance Learning Section (DLS) Bibliography Committee. She volunteers for a local community center’s afterschool program, coaching K-5 students on reading and literacy skills.Location: Online
Via Zoom
Empathetic Marketing: Connecting with Users through Marketing
4/21/2021
Empathetic marketing is the latest marketing trend—showing users how you can meet their core emotional needs. When libraries use empathetic marketing to show users how library services and staff can meet their emotional needs, it helps users feel more connected, shows them that people know and care about what they are experiencing, and lets them know that we can help them in a variety of ways. Once users realize that the library staff know and care about their needs, they often feel more comfortable seeking assistance from us when they need it—whether related to the library and research or not.
Learning Objectives:
Carrie Girton is the Public Services Librarian at Rentschler Library at Miami University Hamilton in Hamilton, Ohio. She earned her MLIS from the University of Kentucky. Carrie recently served as the Interest Group Coordinator for the Academic Library Association of Ohio (ALAO) and as Co-Chair for the Association of College & Research Library’s (ACRL) Distance Learning Section (DLS) Bibliography Committee. She volunteers for a local community center’s afterschool program, coaching K-5 students on reading and literacy skills.
Location: Online
Via Zoom
4/21/2021
Empathetic marketing is the latest marketing trend—showing users how you can meet their core emotional needs. When libraries use empathetic marketing to show users how library services and staff can meet their emotional needs, it helps users feel more connected, shows them that people know and care about what they are experiencing, and lets them know that we can help them in a variety of ways. Once users realize that the library staff know and care about their needs, they often feel more comfortable seeking assistance from us when they need it—whether related to the library and research or not.Learning Objectives:
- Define empathetic marketing
- Show examples of empathetic marketing
- Demonstrate ways that libraries can incorporate empathetic marketing in their outreach endeavors
Carrie Girton is the Public Services Librarian at Rentschler Library at Miami University Hamilton in Hamilton, Ohio. She earned her MLIS from the University of Kentucky. Carrie recently served as the Interest Group Coordinator for the Academic Library Association of Ohio (ALAO) and as Co-Chair for the Association of College & Research Library’s (ACRL) Distance Learning Section (DLS) Bibliography Committee. She volunteers for a local community center’s afterschool program, coaching K-5 students on reading and literacy skills.Location: Online
Via Zoom
What Can I Do? How Libraries Can Support and Heal Communities in Conflict
4/22/2021
From racial unrest to the COVID-19 pandemic, libraries all over the country are grappling with many societal challenges. With our cities and states in need, how does a library respond and help cultivate healing, social awareness and empathy in our communities?
Communications professional and librarian, Tamara King will share how Richland Library in Columbia, S.C. found its voice and used innovative ways to reach their customers in 2020. From holding virtual discussions about race to using telephone town halls to remove access barriers, King will provide valuable tools libraries can use to support communities in conflict.
Presenter:
Tamara King is the Community Relations Director for Richland Library. In her role, she is tasked with developing, directing and implementing communications strategies to key stakeholders and audiences of Richland Library. Tamara also supervises the Office of Development, which supports the Richland Library Friends and Foundation along with the library volunteer program. She has nearly two decades of experience in broadcast television, public relations, marketing, strategic communications, media and crisis communication training and program management.
Tamara also chairs the library’s award-winning Social Awareness Taskforce. Through Tamara’s leadership the taskforce has held discussions surrounding empathy, race, women’s rights and social justice for more than 1,300 participants. Tamara is a nationally and locally recognized award-winning public relations professional and was recently recognized as a 2019 Library Journal Mover and Shaker for her role in Richland Library’s race, equity and social awareness work. Tamara has a degree in Journalism and Mass Communication, and a Master’s degree in Library and Information Science from the University of South Carolina.
Location: Online via Zoom
4/22/2021
From racial unrest to the COVID-19 pandemic, libraries all over the country are grappling with many societal challenges. With our cities and states in need, how does a library respond and help cultivate healing, social awareness and empathy in our communities?
Communications professional and librarian, Tamara King will share how Richland Library in Columbia, S.C. found its voice and used innovative ways to reach their customers in 2020. From holding virtual discussions about race to using telephone town halls to remove access barriers, King will provide valuable tools libraries can use to support communities in conflict.
Presenter:
Tamara King is the Community Relations Director for Richland Library. In her role, she is tasked with developing, directing and implementing communications strategies to key stakeholders and audiences of Richland Library. Tamara also supervises the Office of Development, which supports the Richland Library Friends and Foundation along with the library volunteer program. She has nearly two decades of experience in broadcast television, public relations, marketing, strategic communications, media and crisis communication training and program management.Tamara also chairs the library’s award-winning Social Awareness Taskforce. Through Tamara’s leadership the taskforce has held discussions surrounding empathy, race, women’s rights and social justice for more than 1,300 participants. Tamara is a nationally and locally recognized award-winning public relations professional and was recently recognized as a 2019 Library Journal Mover and Shaker for her role in Richland Library’s race, equity and social awareness work. Tamara has a degree in Journalism and Mass Communication, and a Master’s degree in Library and Information Science from the University of South Carolina.
Location: Online via Zoom
What Can I Do? How Libraries Can Support and Heal Communities in Conflict
4/22/2021
From racial unrest to the COVID-19 pandemic, libraries all over the country are grappling with many societal challenges. With our cities and states in need, how does a library respond and help cultivate healing, social awareness and empathy in our communities?
Communications professional and librarian, Tamara King will share how Richland Library in Columbia, S.C. found its voice and used innovative ways to reach their customers in 2020. From holding virtual discussions about race to using telephone town halls to remove access barriers, King will provide valuable tools libraries can use to support communities in conflict.
Presenter:
Tamara King is the Community Relations Director for Richland Library. In her role, she is tasked with developing, directing and implementing communications strategies to key stakeholders and audiences of Richland Library. Tamara also supervises the Office of Development, which supports the Richland Library Friends and Foundation along with the library volunteer program. She has nearly two decades of experience in broadcast television, public relations, marketing, strategic communications, media and crisis communication training and program management.
Tamara also chairs the library’s award-winning Social Awareness Taskforce. Through Tamara’s leadership the taskforce has held discussions surrounding empathy, race, women’s rights and social justice for more than 1,300 participants. Tamara is a nationally and locally recognized award-winning public relations professional and was recently recognized as a 2019 Library Journal Mover and Shaker for her role in Richland Library’s race, equity and social awareness work. Tamara has a degree in Journalism and Mass Communication, and a Master’s degree in Library and Information Science from the University of South Carolina.
Location: Online via Zoom
4/22/2021
From racial unrest to the COVID-19 pandemic, libraries all over the country are grappling with many societal challenges. With our cities and states in need, how does a library respond and help cultivate healing, social awareness and empathy in our communities?Communications professional and librarian, Tamara King will share how Richland Library in Columbia, S.C. found its voice and used innovative ways to reach their customers in 2020. From holding virtual discussions about race to using telephone town halls to remove access barriers, King will provide valuable tools libraries can use to support communities in conflict.
Presenter:
Tamara King is the Community Relations Director for Richland Library. In her role, she is tasked with developing, directing and implementing communications strategies to key stakeholders and audiences of Richland Library. Tamara also supervises the Office of Development, which supports the Richland Library Friends and Foundation along with the library volunteer program. She has nearly two decades of experience in broadcast television, public relations, marketing, strategic communications, media and crisis communication training and program management.Tamara also chairs the library’s award-winning Social Awareness Taskforce. Through Tamara’s leadership the taskforce has held discussions surrounding empathy, race, women’s rights and social justice for more than 1,300 participants. Tamara is a nationally and locally recognized award-winning public relations professional and was recently recognized as a 2019 Library Journal Mover and Shaker for her role in Richland Library’s race, equity and social awareness work. Tamara has a degree in Journalism and Mass Communication, and a Master’s degree in Library and Information Science from the University of South Carolina.
Location: Online via Zoom
Building Empathetic Collections: Fostering Empathy and Kindness in your Community
4/28/2021
Literature creates a gateway to help library patrons understand concepts of empathy, compassion and kindness. Creating a curated collection of library resources inspires and fosters understanding of others and different perspectives and is the foundation of building a climate of empathy in the library. Empathy is transformative and can bring about positive change in the community.
Presenter:
Meghan Harper, Ph.D, Professor, Kent State University in Kent, Ohio.
Dr. Harper is Interim Director of the School of Information as of July 1. Harper previously served as the Master of Library and Information Science (MLIS) program coordinator as well as the school library media concentration coordinator. Dr. Harper is co-director of the Virginia Hamilton Multicultural Literature Conference, the longest running national conference of its kind. www.kent.edu/virginiahamiltonconference
Location: Online via Zoom
4/28/2021
Literature creates a gateway to help library patrons understand concepts of empathy, compassion and kindness. Creating a curated collection of library resources inspires and fosters understanding of others and different perspectives and is the foundation of building a climate of empathy in the library. Empathy is transformative and can bring about positive change in the community.
Presenter:
Meghan Harper, Ph.D, Professor, Kent State University in Kent, Ohio.Dr. Harper is Interim Director of the School of Information as of July 1. Harper previously served as the Master of Library and Information Science (MLIS) program coordinator as well as the school library media concentration coordinator. Dr. Harper is co-director of the Virginia Hamilton Multicultural Literature Conference, the longest running national conference of its kind. www.kent.edu/virginiahamiltonconference
Location: Online via Zoom
Building Empathetic Collections: Fostering Empathy and Kindness in your Community
4/28/2021
Literature creates a gateway to help library patrons understand concepts of empathy, compassion and kindness. Creating a curated collection of library resources inspires and fosters understanding of others and different perspectives and is the foundation of building a climate of empathy in the library. Empathy is transformative and can bring about positive change in the community.
Presenter:
Meghan Harper, Ph.D, Professor, Kent State University in Kent, Ohio.
Dr. Harper is Interim Director of the School of Information as of July 1. Harper previously served as the Master of Library and Information Science (MLIS) program coordinator as well as the school library media concentration coordinator. Dr. Harper is co-director of the Virginia Hamilton Multicultural Literature Conference, the longest running national conference of its kind. www.kent.edu/virginiahamiltonconference
Location: Online via Zoom
4/28/2021
Literature creates a gateway to help library patrons understand concepts of empathy, compassion and kindness. Creating a curated collection of library resources inspires and fosters understanding of others and different perspectives and is the foundation of building a climate of empathy in the library. Empathy is transformative and can bring about positive change in the community.Presenter:
Meghan Harper, Ph.D, Professor, Kent State University in Kent, Ohio.Dr. Harper is Interim Director of the School of Information as of July 1. Harper previously served as the Master of Library and Information Science (MLIS) program coordinator as well as the school library media concentration coordinator. Dr. Harper is co-director of the Virginia Hamilton Multicultural Literature Conference, the longest running national conference of its kind. www.kent.edu/virginiahamiltonconference
Location: Online via Zoom
Dealing with Hostile and Potentially Dangerous Library Users' Behaviors
4/29/2021
Good manners and a friendly demeanor can handle most library customer issues. But what if being courteous is not enough? Do you, your staff, and your co-workers know what to do if someone is emotionally bullying or physically threatening to staff or library visitors? Belligerent? Acting out because of drugs, alcohol, or other cognitive issues? Refusing to leave? Caught stealing or damaging property?
The awareness, attitude, and actions of library employees are the first defenses against customers who are AOA (Angry on Arrival).
Make safe practices a priority for front line staff. Planning, consistent enforcement of policies, training, support from supervisors and managers, and applied technology can work together to protect library employees, customers, vendors, and visitors as well as your workplace’s property.
Learning Objectives
Pat Wagner is a trainer and consultant with 40 years of experience working for libraries, universities, local government, non-profits, and small businesses. She supports the success of libraries with programs on personnel, supervision, management, leadership, marketing, strategic planning, project management, and communication. Pat has worked with libraries and library organizations throughout the United States, from the smallest rural storefronts to the largest academic and urban library institutions. Pat also is a frequent speaker at state and national conferences. She is known for her good-humored and practical presentations.
Location: Online
Via Zoom
4/29/2021
Good manners and a friendly demeanor can handle most library customer issues. But what if being courteous is not enough? Do you, your staff, and your co-workers know what to do if someone is emotionally bullying or physically threatening to staff or library visitors? Belligerent? Acting out because of drugs, alcohol, or other cognitive issues? Refusing to leave? Caught stealing or damaging property?The awareness, attitude, and actions of library employees are the first defenses against customers who are AOA (Angry on Arrival).
Make safe practices a priority for front line staff. Planning, consistent enforcement of policies, training, support from supervisors and managers, and applied technology can work together to protect library employees, customers, vendors, and visitors as well as your workplace’s property.
Learning Objectives
- Ensure everyone on the staff knows what to do in emergencies
- Lower the drama of difficult encounters with library customers
- Develop consistent responses to challenging customer behavior
Pat Wagner is a trainer and consultant with 40 years of experience working for libraries, universities, local government, non-profits, and small businesses. She supports the success of libraries with programs on personnel, supervision, management, leadership, marketing, strategic planning, project management, and communication. Pat has worked with libraries and library organizations throughout the United States, from the smallest rural storefronts to the largest academic and urban library institutions. Pat also is a frequent speaker at state and national conferences. She is known for her good-humored and practical presentations.Location: Online
Via Zoom
Dealing with Hostile and Potentially Dangerous Library Users' Behaviors
4/29/2021
Good manners and a friendly demeanor can handle most library customer issues. But what if being courteous is not enough? Do you, your staff, and your co-workers know what to do if someone is emotionally bullying or physically threatening to staff or library visitors? Belligerent? Acting out because of drugs, alcohol, or other cognitive issues? Refusing to leave? Caught stealing or damaging property?
The awareness, attitude, and actions of library employees are the first defenses against customers who are AOA (Angry on Arrival).
Make safe practices a priority for front line staff. Planning, consistent enforcement of policies, training, support from supervisors and managers, and applied technology can work together to protect library employees, customers, vendors, and visitors as well as your workplace’s property.
Learning Objectives
Pat Wagner is a trainer and consultant with 40 years of experience working for libraries, universities, local government, non-profits, and small businesses. She supports the success of libraries with programs on personnel, supervision, management, leadership, marketing, strategic planning, project management, and communication. Pat has worked with libraries and library organizations throughout the United States, from the smallest rural storefronts to the largest academic and urban library institutions. Pat also is a frequent speaker at state and national conferences. She is known for her good-humored and practical presentations.
Location: Online
Via Zoom
4/29/2021
Good manners and a friendly demeanor can handle most library customer issues. But what if being courteous is not enough? Do you, your staff, and your co-workers know what to do if someone is emotionally bullying or physically threatening to staff or library visitors? Belligerent? Acting out because of drugs, alcohol, or other cognitive issues? Refusing to leave? Caught stealing or damaging property?
The awareness, attitude, and actions of library employees are the first defenses against customers who are AOA (Angry on Arrival).
Make safe practices a priority for front line staff. Planning, consistent enforcement of policies, training, support from supervisors and managers, and applied technology can work together to protect library employees, customers, vendors, and visitors as well as your workplace’s property.
Learning Objectives
- Ensure everyone on the staff knows what to do in emergencies
- Lower the drama of difficult encounters with library customers
- Develop consistent responses to challenging customer behavior
Pat Wagner is a trainer and consultant with 40 years of experience working for libraries, universities, local government, non-profits, and small businesses. She supports the success of libraries with programs on personnel, supervision, management, leadership, marketing, strategic planning, project management, and communication. Pat has worked with libraries and library organizations throughout the United States, from the smallest rural storefronts to the largest academic and urban library institutions. Pat also is a frequent speaker at state and national conferences. She is known for her good-humored and practical presentations.Location: Online
Via Zoom
Escape Rooms at Your Library
5/4/2021
Escape rooms are relentlessly fun and deceptively educational - a perfect library program for all ages! This webinar will cover everything you need to know in order to host an escape room at your library.
Learning Objectives:
Chris Labib is an Adult Services Librarian at Kent Free Library. She loves to learn and have fun, and her programs for the adults in her community reflect those passions.
Location: Online via Zoom
5/4/2021
Escape rooms are relentlessly fun and deceptively educational - a perfect library program for all ages! This webinar will cover everything you need to know in order to host an escape room at your library.
Learning Objectives:
- Understand what an escape room is and how to adapt the concept to your library's programming
- Learn the logistics, from materials to puzzle types, behind planning an escape room program
- Experience a virtual (and quick) escape room scenario
Chris Labib is an Adult Services Librarian at Kent Free Library. She loves to learn and have fun, and her programs for the adults in her community reflect those passions.Location: Online via Zoom
Escape Rooms at Your Library
5/4/2021
Escape rooms are relentlessly fun and deceptively educational - a perfect library program for all ages! This webinar will cover everything you need to know in order to host an escape room at your library.
Learning Objectives:
Chris Labib is an Adult Services Librarian at Kent Free Library. She loves to learn and have fun, and her programs for the adults in her community reflect those passions.
Location: Online via Zoom
5/4/2021
Escape rooms are relentlessly fun and deceptively educational - a perfect library program for all ages! This webinar will cover everything you need to know in order to host an escape room at your library.Learning Objectives:
- Understand what an escape room is and how to adapt the concept to your library's programming
- Learn the logistics, from materials to puzzle types, behind planning an escape room program
- Experience a virtual (and quick) escape room scenario
Chris Labib is an Adult Services Librarian at Kent Free Library. She loves to learn and have fun, and her programs for the adults in her community reflect those passions.Location: Online via Zoom
Book Discussion Networking Meeting
5/5/2021
Here is your opportunity to talk book discussion. Here from your peers on what works what doesn't. Bring your challenges and share books for book discussion.
Location: Online
Via Zoom
5/5/2021
Here is your opportunity to talk book discussion. Here from your peers on what works what doesn't. Bring your challenges and share books for book discussion.
Location: Online
Via Zoom
Crash Course in Using TikTok
5/5/2021
TikTok provides libraries with a unique approach to bringing new video content to their social media and encouraging interaction. With the use of TikTok, libraries can make short form videos that can take a variety of approaches from informative to funny all while using the intuitive app to distribute the message to both old and new users. Additionally, with it's ease of shareability to other social media platforms, it can be easily shared with other library social media platforms making for great cross-platform promotion.
Learning Objectives:
David Roberts is a Reference & Social Media Librarian at Salem Public Library. He earned his MLIS at Kent State University and before that worked several years as a journalist. A love of content creation and a passion for libraries combined to create a great opportunity to use social media to give libraries a colorful and entertaining personality.
Location: Online via Zoom
5/5/2021
TikTok provides libraries with a unique approach to bringing new video content to their social media and encouraging interaction. With the use of TikTok, libraries can make short form videos that can take a variety of approaches from informative to funny all while using the intuitive app to distribute the message to both old and new users. Additionally, with it's ease of shareability to other social media platforms, it can be easily shared with other library social media platforms making for great cross-platform promotion.
Learning Objectives:
- Understand the basics of TikTok and how to put together a video
- Learn the ideas behind content creation for the app and what sort of brand you want to create for the library
- Tips and Tricks for using TikTok's extras
David Roberts is a Reference & Social Media Librarian at Salem Public Library. He earned his MLIS at Kent State University and before that worked several years as a journalist. A love of content creation and a passion for libraries combined to create a great opportunity to use social media to give libraries a colorful and entertaining personality.Location: Online via Zoom
Crash Course in Using TikTok
5/5/2021
TikTok provides libraries with a unique approach to bringing new video content to their social media and encouraging interaction. With the use of TikTok, libraries can make short form videos that can take a variety of approaches from informative to funny all while using the intuitive app to distribute the message to both old and new users. Additionally, with it's ease of shareability to other social media platforms, it can be easily shared with other library social media platforms making for great cross-platform promotion.
Learning Objectives:
David Roberts is a Reference & Social Media Librarian at Salem Public Library. He earned his MLIS at Kent State University and before that worked several years as a journalist. A love of content creation and a passion for libraries combined to create a great opportunity to use social media to give libraries a colorful and entertaining personality.
Location: Online via Zoom
5/5/2021
TikTok provides libraries with a unique approach to bringing new video content to their social media and encouraging interaction. With the use of TikTok, libraries can make short form videos that can take a variety of approaches from informative to funny all while using the intuitive app to distribute the message to both old and new users. Additionally, with it's ease of shareability to other social media platforms, it can be easily shared with other library social media platforms making for great cross-platform promotion.Learning Objectives:
- Understand the basics of TikTok and how to put together a video
- Learn the ideas behind content creation for the app and what sort of brand you want to create for the library
- Tips and Tricks for using TikTok's extras
David Roberts is a Reference & Social Media Librarian at Salem Public Library. He earned his MLIS at Kent State University and before that worked several years as a journalist. A love of content creation and a passion for libraries combined to create a great opportunity to use social media to give libraries a colorful and entertaining personality.Location: Online via Zoom
Three Things to Consider When Presenting Online
5/12/2021
Location: Online via Zoom
5/12/2021
Discover three steps to help you excel in delivering great online presentations. Online presentations follow many of the same ideas as presenting in person; however, the difference in presentation vehicle and environment can prove to make presentations challenging in new ways. Whether you are just beginning to present online or if you have been presenting for a while, this program will be filled with many tips to make your presentations excel.
Learning Objectives:
⦁ Prepare: Learn how you should prepare for your presentation including setting up your environment, creating your presentation, scheduling, and dressing for the event
⦁ Presentation: Discover tips for the online presentation to add professionalism, enthusiasm, and engagement
⦁ After the Presentation: Explore ways to guide question-and-answer sessions and follow up with attendees
Presenter:
Angela Paterek is the Training Manager at the Rocky River Public Library. She has been creating online content for library patrons for more than 5 years. Along with her over 19 years of being a library trainer and 11 years of training in the corporate environment, Angela has also taught in public schools and business colleges. She has a degree in Business Education from the University of Akron.
Location: Online via Zoom
Three Things to Consider When Presenting Online
5/12/2021
Location: Online via Zoom
5/12/2021
Discover three steps to help you excel in delivering great online presentations. Online presentations follow many of the same ideas as presenting in person; however, the difference in presentation vehicle and environment can prove to make presentations challenging in new ways. Whether you are just beginning to present online or if you have been presenting for a while, this program will be filled with many tips to make your presentations excel.
Learning Objectives:
⦁ Prepare: Learn how you should prepare for your presentation including setting up your environment, creating your presentation, scheduling, and dressing for the event
⦁ Presentation: Discover tips for the online presentation to add professionalism, enthusiasm, and engagement
⦁ After the Presentation: Explore ways to guide question-and-answer sessions and follow up with attendees
Presenter:
Angela Paterek is the Training Manager at the Rocky River Public Library. She has been creating online content for library patrons for more than 5 years. Along with her over 19 years of being a library trainer and 11 years of training in the corporate environment, Angela has also taught in public schools and business colleges. She has a degree in Business Education from the University of Akron.
Location: Online via Zoom
Academic Library Directors Virtual Networking Meeting
5/13/2021
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
5/13/2021
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
Diversity Works: Understanding Discrimination and Harassment in the Workplace
5/13/2021
This highly interactive session will explore the meaning of diversity and the benefits of an inclusive workplace. The session will cover discrimination and harassment laws and participants will discuss various workplace scenarios to explore discrimination vs. inappropriate behavior. Training will include tips for creating an inclusive workplace and having difficult conversations about diversity and discrimination.
Learning Objectives:
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
Vanessa Bullock was appointed Commissioner with the Federal Mediation and Conciliation Service in May 1997. She is employed as a mediator in the Philadelphia office located in the Northeast region. As a Commissioner, Ms. Bullock has mediated both Labor and Employment disputes in the private and public sectors. In addition to her primary duties of dispute mediation, she is responsible for curriculum development and training in a variety of Alternative Dispute Resolution (ADR) programs for the FMCS Institute; Federal Executive Board; and the Cornell University ILR Scrimmage program.
Location: Online via Zoom
There are currently 8 spots remaining out of 50
5/13/2021
This highly interactive session will explore the meaning of diversity and the benefits of an inclusive workplace. The session will cover discrimination and harassment laws and participants will discuss various workplace scenarios to explore discrimination vs. inappropriate behavior. Training will include tips for creating an inclusive workplace and having difficult conversations about diversity and discrimination.
Learning Objectives:
- Discussion of discrimination and harassment laws
- Tips for creating inclusive workplace
- Ways to have difficult conversations about diversity and discrimination
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.Vanessa Bullock was appointed Commissioner with the Federal Mediation and Conciliation Service in May 1997. She is employed as a mediator in the Philadelphia office located in the Northeast region. As a Commissioner, Ms. Bullock has mediated both Labor and Employment disputes in the private and public sectors. In addition to her primary duties of dispute mediation, she is responsible for curriculum development and training in a variety of Alternative Dispute Resolution (ADR) programs for the FMCS Institute; Federal Executive Board; and the Cornell University ILR Scrimmage program.Location: Online via Zoom
There are currently 8 spots remaining out of 50
Diversity Works: Understanding Discrimination and Harassment in the Workplace
5/13/2021
This highly interactive session will explore the meaning of diversity and the benefits of an inclusive workplace. The session will cover discrimination and harassment laws and participants will discuss various workplace scenarios to explore discrimination vs. inappropriate behavior. Training will include tips for creating an inclusive workplace and having difficult conversations about diversity and discrimination.
Learning Objectives:
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
Vanessa Bullock was appointed Commissioner with the Federal Mediation and Conciliation Service in May 1997. She is employed as a mediator in the Philadelphia office located in the Northeast region. As a Commissioner, Ms. Bullock has mediated both Labor and Employment disputes in the private and public sectors. In addition to her primary duties of dispute mediation, she is responsible for curriculum development and training in a variety of Alternative Dispute Resolution (ADR) programs for the FMCS Institute; Federal Executive Board; and the Cornell University ILR Scrimmage program.
Location: Online via Zoom
There are currently 25 spots remaining out of 50
5/13/2021
This highly interactive session will explore the meaning of diversity and the benefits of an inclusive workplace. The session will cover discrimination and harassment laws and participants will discuss various workplace scenarios to explore discrimination vs. inappropriate behavior. Training will include tips for creating an inclusive workplace and having difficult conversations about diversity and discrimination.Learning Objectives:
- Discussion of discrimination and harassment laws
- Tips for creating inclusive workplace
- Ways to have difficult conversations about diversity and discrimination
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.Vanessa Bullock was appointed Commissioner with the Federal Mediation and Conciliation Service in May 1997. She is employed as a mediator in the Philadelphia office located in the Northeast region. As a Commissioner, Ms. Bullock has mediated both Labor and Employment disputes in the private and public sectors. In addition to her primary duties of dispute mediation, she is responsible for curriculum development and training in a variety of Alternative Dispute Resolution (ADR) programs for the FMCS Institute; Federal Executive Board; and the Cornell University ILR Scrimmage program.Location: Online via Zoom
There are currently 25 spots remaining out of 50
Assertiveness for the Unassertive
5/19/2021
Assertiveness – grrrrr! Oh wait, that’s being aggressive! In this webinar, we’ll discuss the differences between being assertive and aggressive, as well as the dangers of being passive. Moving through today’s world, no matter what our position is in the workplace, learning to be assertive can be a valuable skill. But there can definitely be a fine line between that and aggressiveness. And it won’t serve us well to cross that line, just like it typically doesn’t serve us well to be passive.
In the midst of our daily activities, it’s easy to just let things go, which is sometimes the best choice. But being passive can create big problems – as can being aggressive. We can contribute to tension in our workplace, low morale, a poor public image, and lots of other problem areas we would all rather prevent.
Assertiveness can help us be more confident in our interactions on a daily basis. AND it can relieve some of the stress in our lives. Why not develop this important skill?
Learning Objectives:
Location: Online via Zoom
5/19/2021
Assertiveness – grrrrr! Oh wait, that’s being aggressive! In this webinar, we’ll discuss the differences between being assertive and aggressive, as well as the dangers of being passive. Moving through today’s world, no matter what our position is in the workplace, learning to be assertive can be a valuable skill. But there can definitely be a fine line between that and aggressiveness. And it won’t serve us well to cross that line, just like it typically doesn’t serve us well to be passive.In the midst of our daily activities, it’s easy to just let things go, which is sometimes the best choice. But being passive can create big problems – as can being aggressive. We can contribute to tension in our workplace, low morale, a poor public image, and lots of other problem areas we would all rather prevent.
Assertiveness can help us be more confident in our interactions on a daily basis. AND it can relieve some of the stress in our lives. Why not develop this important skill?
Learning Objectives:
- Understand the difference between assertive and aggressive
- Understand the dangers of being passive
- Learn to be more confident in your daily interactions
Linda Bruno has been developing and conducting training workshops for libraries and other organizations for more than fifteen years. She offers workshops on topics ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between! Linda received her MBA from the University of Florida and has years of experience in hands-on management positions. She develops her workshops based on solid research and – more importantly – real-life application.
Location: Online via Zoom
Assertiveness for the Unassertive
5/19/2021
Assertiveness – grrrrr! Oh wait, that’s being aggressive! In this webinar, we’ll discuss the differences between being assertive and aggressive, as well as the dangers of being passive. Moving through today’s world, no matter what our position is in the workplace, learning to be assertive can be a valuable skill. But there can definitely be a fine line between that and aggressiveness. And it won’t serve us well to cross that line, just like it typically doesn’t serve us well to be passive.
In the midst of our daily activities, it’s easy to just let things go, which is sometimes the best choice. But being passive can create big problems – as can being aggressive. We can contribute to tension in our workplace, low morale, a poor public image, and lots of other problem areas we would all rather prevent.
Assertiveness can help us be more confident in our interactions on a daily basis. AND it can relieve some of the stress in our lives. Why not develop this important skill?
Learning Objectives:
Location: Online via Zoom
5/19/2021
Assertiveness – grrrrr! Oh wait, that’s being aggressive! In this webinar, we’ll discuss the differences between being assertive and aggressive, as well as the dangers of being passive. Moving through today’s world, no matter what our position is in the workplace, learning to be assertive can be a valuable skill. But there can definitely be a fine line between that and aggressiveness. And it won’t serve us well to cross that line, just like it typically doesn’t serve us well to be passive.
In the midst of our daily activities, it’s easy to just let things go, which is sometimes the best choice. But being passive can create big problems – as can being aggressive. We can contribute to tension in our workplace, low morale, a poor public image, and lots of other problem areas we would all rather prevent.
Assertiveness can help us be more confident in our interactions on a daily basis. AND it can relieve some of the stress in our lives. Why not develop this important skill?
Learning Objectives:
- Understand the difference between assertive and aggressive
- Understand the dangers of being passive
- Learn to be more confident in your daily interactions
Linda Bruno has been developing and conducting training workshops for libraries and other organizations for more than fifteen years. She offers workshops on topics ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between! Linda received her MBA from the University of Florida and has years of experience in hands-on management positions. She develops her workshops based on solid research and – more importantly – real-life application.
Location: Online via Zoom
Directors Networking Meeting
5/25/2021
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers and learn how they are managing the upcoming changes and the lifting of health orders in Ohio. We are hearing a lot of buzz around to wear or not to wear masks. Find out how other libraries are handling this.
Location: Online via Zoom
5/25/2021
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers and learn how they are managing the upcoming changes and the lifting of health orders in Ohio. We are hearing a lot of buzz around to wear or not to wear masks. Find out how other libraries are handling this.
Location: Online via Zoom
Zoom Out: Other Innovative Online Platforms and Tools to Connect with your Audience
5/26/2021
Many of us have become very familiar with Zoom over the last year. While it is an excellent platform that has met the needs for many libraries during this pandemic and beyond, there may be some other platforms and tools available that can help you to better connect with your audience.
Learning Objectives:
Holly Klingler, Continuing Education Coordinator, NEO-RLS
Location: Online via Zoom
5/26/2021
Many of us have become very familiar with Zoom over the last year. While it is an excellent platform that has met the needs for many libraries during this pandemic and beyond, there may be some other platforms and tools available that can help you to better connect with your audience.
Learning Objectives:
- Learn about alternative online services and their features that might better meet your needs
- Discover innovative new platforms that can boost virtual interaction and learning
- Explore tools that can be used to enhance or augment your current virtual presence
Holly Klingler, Continuing Education Coordinator, NEO-RLSLocation: Online via Zoom
Zoom Out: Other Innovative Online Platforms and Tools to Connect with your Audience
5/26/2021
Many of us have become very familiar with Zoom over the last year. While it is an excellent platform that has met the needs for many libraries during this pandemic and beyond, there may be some other platforms and tools available that can help you to better connect with your audience.
Learning Objectives:
Holly Klingler, Continuing Education Coordinator, NEO-RLS
Location: Online via Zoom
5/26/2021
Many of us have become very familiar with Zoom over the last year. While it is an excellent platform that has met the needs for many libraries during this pandemic and beyond, there may be some other platforms and tools available that can help you to better connect with your audience.Learning Objectives:
- Learn about alternative online services and their features that might better meet your needs
- Discover innovative new platforms that can boost virtual interaction and learning
- Explore tools that can be used to enhance or augment your current virtual presence
Holly Klingler, Continuing Education Coordinator, NEO-RLSLocation: Online via Zoom
Voices of the Community: Asking and Listening at the Library
6/2/2021
In polarizing times, building community and trust through communication is vitally important. This session will discuss how public libraries can help break down barriers and further understanding among people through programming and powerful partnerships. Ramsey County Library’s Ask series, presented in partnership with local grass roots organization Do Good Roseville, was a bi-monthly facilitated discussion designed to give a voice to the underrepresented in the community. Our new endeavor, Sidewalk Talks, focuses on providing a one-to-one empathetic listening experience in public spaces. We’ll discuss the unexpected challenges and the continuing rewards of building programming in response to racism and inequity, as well as the importance of keeping the voices of the community front and center.
Presenter: Carol Jackson, MLIS, has held various management positions at Ramsey County Library (MN). She is currently Branch Manager of the Shoreview branch and Adult Programming Coordinator for the library system. An enthusiastic community partner and advocate, she was named a Library Journal Movers & Shakers in 2019, primarily due to the Ask series and other community well-being programming.
Location: Online via Zoom
6/2/2021
In polarizing times, building community and trust through communication is vitally important. This session will discuss how public libraries can help break down barriers and further understanding among people through programming and powerful partnerships. Ramsey County Library’s Ask series, presented in partnership with local grass roots organization Do Good Roseville, was a bi-monthly facilitated discussion designed to give a voice to the underrepresented in the community. Our new endeavor, Sidewalk Talks, focuses on providing a one-to-one empathetic listening experience in public spaces. We’ll discuss the unexpected challenges and the continuing rewards of building programming in response to racism and inequity, as well as the importance of keeping the voices of the community front and center.
Presenter: Carol Jackson, MLIS, has held various management positions at Ramsey County Library (MN). She is currently Branch Manager of the Shoreview branch and Adult Programming Coordinator for the library system. An enthusiastic community partner and advocate, she was named a Library Journal Movers & Shakers in 2019, primarily due to the Ask series and other community well-being programming.Location: Online via Zoom
Voices of the Community: Asking and Listening at the Library
6/2/2021
In polarizing times, building community and trust through communication is vitally important. This session will discuss how public libraries can help break down barriers and further understanding among people through programming and powerful partnerships. Ramsey County Library’s Ask series, presented in partnership with local grass roots organization Do Good Roseville, was a bi-monthly facilitated discussion designed to give a voice to the underrepresented in the community. Our new endeavor, Sidewalk Talks, focuses on providing a one-to-one empathetic listening experience in public spaces. We’ll discuss the unexpected challenges and the continuing rewards of building programming in response to racism and inequity, as well as the importance of keeping the voices of the community front and center.
Presenter: Carol Jackson, MLIS, has held various management positions at Ramsey County Library (MN). She is currently Branch Manager of the Shoreview branch and Adult Programming Coordinator for the library system. An enthusiastic community partner and advocate, she was named a Library Journal Movers & Shakers in 2019, primarily due to the Ask series and other community well-being programming.
Location: Online via Zoom
6/2/2021
In polarizing times, building community and trust through communication is vitally important. This session will discuss how public libraries can help break down barriers and further understanding among people through programming and powerful partnerships. Ramsey County Library’s Ask series, presented in partnership with local grass roots organization Do Good Roseville, was a bi-monthly facilitated discussion designed to give a voice to the underrepresented in the community. Our new endeavor, Sidewalk Talks, focuses on providing a one-to-one empathetic listening experience in public spaces. We’ll discuss the unexpected challenges and the continuing rewards of building programming in response to racism and inequity, as well as the importance of keeping the voices of the community front and center.Presenter: Carol Jackson, MLIS, has held various management positions at Ramsey County Library (MN). She is currently Branch Manager of the Shoreview branch and Adult Programming Coordinator for the library system. An enthusiastic community partner and advocate, she was named a Library Journal Movers & Shakers in 2019, primarily due to the Ask series and other community well-being programming.Location: Online via Zoom
Are You Listening? Improving This Power Skill
6/9/2021
Have you ever been guilty of “not listening” (who, me??), even when you are right there in front of the speaker, looking them in the eye? Communication experts say that 42% to 57% of our time communicating is spent listening – or maybe we should say “hearing,” since we all can be adept at hearing without listening!
Even in this day of emailing, instant messaging, texting, and online chats, we still need to “listen” to be able to communicate effectively.
Do you know the biggest puzzle about listening? No? Come to this webinar and find out!!
Learning Objectives:
Location: Online via Zoom
6/9/2021
Have you ever been guilty of “not listening” (who, me??), even when you are right there in front of the speaker, looking them in the eye? Communication experts say that 42% to 57% of our time communicating is spent listening – or maybe we should say “hearing,” since we all can be adept at hearing without listening! Even in this day of emailing, instant messaging, texting, and online chats, we still need to “listen” to be able to communicate effectively.
Do you know the biggest puzzle about listening? No? Come to this webinar and find out!!
Learning Objectives:
- Discuss your preferred listening style – and the listening styles of others. Do you know somebody who shows signs of impatience when you are sharing important details? Perhaps they have a different preferred listening style than you do
- Discover why preferred listening styles might change
- Become more aware of your own style so that you can adapt that style to whoever is speaking
- Look closely at how you can become a more effective listener – and improve your life!
- Come up with at least 20 tips you can use to help you use this power skill to ensure that you are really listening to those around you
Linda Bruno has been developing and conducting training workshops for libraries and other organizations for more than fifteen years. She offers workshops on topics ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between! Linda received her MBA from the University of Florida and has years of experience in hands-on management positions. She develops her workshops based on solid research and – more importantly – real-life application.
Location: Online via Zoom
Are You Listening? Improving This Power Skill
6/9/2021
Have you ever been guilty of “not listening” (who, me??), even when you are right there in front of the speaker, looking them in the eye? Communication experts say that 42% to 57% of our time communicating is spent listening – or maybe we should say “hearing,” since we all can be adept at hearing without listening!
Even in this day of emailing, instant messaging, texting, and online chats, we still need to “listen” to be able to communicate effectively.
Do you know the biggest puzzle about listening? No? Come to this webinar and find out!!
Learning Objectives:
Location: Online via Zoom
6/9/2021
Have you ever been guilty of “not listening” (who, me??), even when you are right there in front of the speaker, looking them in the eye? Communication experts say that 42% to 57% of our time communicating is spent listening – or maybe we should say “hearing,” since we all can be adept at hearing without listening!
Even in this day of emailing, instant messaging, texting, and online chats, we still need to “listen” to be able to communicate effectively.
Do you know the biggest puzzle about listening? No? Come to this webinar and find out!!
Learning Objectives:
- Discuss your preferred listening style – and the listening styles of others. Do you know somebody who shows signs of impatience when you are sharing important details? Perhaps they have a different preferred listening style than you do
- Discover why preferred listening styles might change
- Become more aware of your own style so that you can adapt that style to whoever is speaking
- Look closely at how you can become a more effective listener – and improve your life!
- Come up with at least 20 tips you can use to help you use this power skill to ensure that you are really listening to those around you
Linda Bruno has been developing and conducting training workshops for libraries and other organizations for more than fifteen years. She offers workshops on topics ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between! Linda received her MBA from the University of Florida and has years of experience in hands-on management positions. She develops her workshops based on solid research and – more importantly – real-life application.
Location: Online via Zoom
Plan a Campaign to Draw People Back Into Your Libraries
6/10/2021
Even if your library never completely closed to the public, you’ll still want to alert everyone when your building is fully open again. To draw people back to your spaces and services, your outreach will need to be creative and attention-getting, as well as thoughtful and reassuring. It will also need to be well-planned.
To help you reach everyone in your community effectively—even people without internet access—this training session will offer guidance, ideas, and a marketing plan template that’s ready to fill in and roll out.
Learning Objectives:
While marketing communications maven Kathy Dempsey will lead this webinar and cover all the topics above, she’ll also allow ample time for attendees to share ideas and strategies with their colleagues. This way, everyone will leave with a well-rounded batch of recommendations and ideas.
Presenter:
Kathy Dempsey wrote the popular how-to tome, The Accidental Library Marketer, and founded her own marketing consultancy, Libraries Are Essential. Her work is dedicated to helping librarians and information professionals promote their value and expertise in order to gain respect and funding.
Kathy has been the Editor of Marketing Library Services newsletter for 25 years, and was formerly Editor-in-Chief of Computers in Libraries magazine. She also blogs at The 'M' Word. She's a member of the New Jersey Library Association, and Founder of the Library Marketing and Communications Conference, which she chaired in 2015, 2016, and 2017.
This writer, editor, and marketing maven has been giving presentations across the U.S. and Canada for 20+ years, always sprinkling them with humor to make marketing concepts more interesting and accessible. She continues to fight the stereotypes that librarians are boring and that "marketing" is a dirty word.
The last 30 minutes of this webinar will be a roundtable discussion for the Public Relations and Marketing Network.
Location: Online via Zoom
6/10/2021
Even if your library never completely closed to the public, you’ll still want to alert everyone when your building is fully open again. To draw people back to your spaces and services, your outreach will need to be creative and attention-getting, as well as thoughtful and reassuring. It will also need to be well-planned.
To help you reach everyone in your community effectively—even people without internet access—this training session will offer guidance, ideas, and a marketing plan template that’s ready to fill in and roll out.
Learning Objectives:
- How to word messaging to address patrons’ potential trepidation about re-entering busy buildings
- How and where to place your messages to reach everyone
- Which offerings to prioritize in your messages
- How to construct a simple marketing plan just for this reopening campaign
While marketing communications maven Kathy Dempsey will lead this webinar and cover all the topics above, she’ll also allow ample time for attendees to share ideas and strategies with their colleagues. This way, everyone will leave with a well-rounded batch of recommendations and ideas.
Presenter:
Kathy Dempsey wrote the popular how-to tome, The Accidental Library Marketer, and founded her own marketing consultancy, Libraries Are Essential. Her work is dedicated to helping librarians and information professionals promote their value and expertise in order to gain respect and funding.Kathy has been the Editor of Marketing Library Services newsletter for 25 years, and was formerly Editor-in-Chief of Computers in Libraries magazine. She also blogs at The 'M' Word. She's a member of the New Jersey Library Association, and Founder of the Library Marketing and Communications Conference, which she chaired in 2015, 2016, and 2017.
This writer, editor, and marketing maven has been giving presentations across the U.S. and Canada for 20+ years, always sprinkling them with humor to make marketing concepts more interesting and accessible. She continues to fight the stereotypes that librarians are boring and that "marketing" is a dirty word.
The last 30 minutes of this webinar will be a roundtable discussion for the Public Relations and Marketing Network.
Location: Online via Zoom
Plan a Campaign to Draw People Back Into Your Libraries
6/10/2021
Even if your library never completely closed to the public, you’ll still want to alert everyone when your building is fully open again. To draw people back to your spaces and services, your outreach will need to be creative and attention-getting, as well as thoughtful and reassuring. It will also need to be well-planned.
To help you reach everyone in your community effectively—even people without internet access—this training session will offer guidance, ideas, and a marketing plan template that’s ready to fill in and roll out.
Learning Objectives:
While marketing communications maven Kathy Dempsey will lead this webinar and cover all the topics above, she’ll also allow ample time for attendees to share ideas and strategies with their colleagues. This way, everyone will leave with a well-rounded batch of recommendations and ideas.
Presenter:
Kathy Dempsey wrote the popular how-to tome, The Accidental Library Marketer, and founded her own marketing consultancy, Libraries Are Essential. Her work is dedicated to helping librarians and information professionals promote their value and expertise in order to gain respect and funding.
Kathy has been the Editor of Marketing Library Services newsletter for 25 years, and was formerly Editor-in-Chief of Computers in Libraries magazine. She also blogs at The 'M' Word. She's a member of the New Jersey Library Association, and Founder of the Library Marketing and Communications Conference, which she chaired in 2015, 2016, and 2017.
This writer, editor, and marketing maven has been giving presentations across the U.S. and Canada for 20+ years, always sprinkling them with humor to make marketing concepts more interesting and accessible. She continues to fight the stereotypes that librarians are boring and that "marketing" is a dirty word.
The last 30 minutes of this webinar will be a roundtable discussion for the Public Relations and Marketing Network.
Location: Online via Zoom
6/10/2021
Even if your library never completely closed to the public, you’ll still want to alert everyone when your building is fully open again. To draw people back to your spaces and services, your outreach will need to be creative and attention-getting, as well as thoughtful and reassuring. It will also need to be well-planned.To help you reach everyone in your community effectively—even people without internet access—this training session will offer guidance, ideas, and a marketing plan template that’s ready to fill in and roll out.
Learning Objectives:
- How to word messaging to address patrons’ potential trepidation about re-entering busy buildings
- How and where to place your messages to reach everyone
- Which offerings to prioritize in your messages
- How to construct a simple marketing plan just for this reopening campaign
While marketing communications maven Kathy Dempsey will lead this webinar and cover all the topics above, she’ll also allow ample time for attendees to share ideas and strategies with their colleagues. This way, everyone will leave with a well-rounded batch of recommendations and ideas.
Presenter:
Kathy Dempsey wrote the popular how-to tome, The Accidental Library Marketer, and founded her own marketing consultancy, Libraries Are Essential. Her work is dedicated to helping librarians and information professionals promote their value and expertise in order to gain respect and funding.Kathy has been the Editor of Marketing Library Services newsletter for 25 years, and was formerly Editor-in-Chief of Computers in Libraries magazine. She also blogs at The 'M' Word. She's a member of the New Jersey Library Association, and Founder of the Library Marketing and Communications Conference, which she chaired in 2015, 2016, and 2017.
This writer, editor, and marketing maven has been giving presentations across the U.S. and Canada for 20+ years, always sprinkling them with humor to make marketing concepts more interesting and accessible. She continues to fight the stereotypes that librarians are boring and that "marketing" is a dirty word.
The last 30 minutes of this webinar will be a roundtable discussion for the Public Relations and Marketing Network.
Location: Online via Zoom
Public Relations and Marketing Networking Meeting
6/10/2021
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers and learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices.
You will receive a link in your email when you register and 2 hours before the meeting. We hope you will join us to share your successes and find answers to your challenges. Email topics a head of time to Melissa Lattanzi.
Location: Online via Zoom
6/10/2021
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers and learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices.
You will receive a link in your email when you register and 2 hours before the meeting. We hope you will join us to share your successes and find answers to your challenges. Email topics a head of time to Melissa Lattanzi.
Location: Online via Zoom
How To Launch a Podcast At Your Library
6/16/2021
Podcasting is an excellent way for libraries to connect to their communities, especially as it becomes increasingly important to reach patrons beyond the library's physical space. Jeff Laser, Adult Services Librarian at Bexley Public Library and host of The BPL Podcast, will cover the ins and outs of starting a podcast at your library. Learn what equipment and software you'll need, how to find guests, and how to market your podcast on a reasonable budget.
Learning Objectives:
Jeff Laser is an Adult Services Librarian at Bexley Public Library, where he has worked since 2012. He graduated with an MLIS from Kent State University in 2015 and a BM in Music Composition from Capital University in 2012.
Location: Online via Zoom
6/16/2021
Podcasting is an excellent way for libraries to connect to their communities, especially as it becomes increasingly important to reach patrons beyond the library's physical space. Jeff Laser, Adult Services Librarian at Bexley Public Library and host of The BPL Podcast, will cover the ins and outs of starting a podcast at your library. Learn what equipment and software you'll need, how to find guests, and how to market your podcast on a reasonable budget.
Learning Objectives:
- Learn how to start a podcast
- Learn what equipment is needed
- Learn how to find guests
- Learn how to cost effectively market your podcast
Jeff Laser is an Adult Services Librarian at Bexley Public Library, where he has worked since 2012. He graduated with an MLIS from Kent State University in 2015 and a BM in Music Composition from Capital University in 2012.Location: Online via Zoom
How To Launch a Podcast At Your Library
6/16/2021
Podcasting is an excellent way for libraries to connect to their communities, especially as it becomes increasingly important to reach patrons beyond the library's physical space. Jeff Laser, Adult Services Librarian at Bexley Public Library and host of The BPL Podcast, will cover the ins and outs of starting a podcast at your library. Learn what equipment and software you'll need, how to find guests, and how to market your podcast on a reasonable budget.
Learning Objectives:
Jeff Laser is an Adult Services Librarian at Bexley Public Library, where he has worked since 2012. He graduated with an MLIS from Kent State University in 2015 and a BM in Music Composition from Capital University in 2012.
Location: Online via Zoom
6/16/2021
Podcasting is an excellent way for libraries to connect to their communities, especially as it becomes increasingly important to reach patrons beyond the library's physical space. Jeff Laser, Adult Services Librarian at Bexley Public Library and host of The BPL Podcast, will cover the ins and outs of starting a podcast at your library. Learn what equipment and software you'll need, how to find guests, and how to market your podcast on a reasonable budget. Learning Objectives:
- Learn how to start a podcast
- Learn what equipment is needed
- Learn how to find guests
- Learn how to cost effectively market your podcast
Jeff Laser is an Adult Services Librarian at Bexley Public Library, where he has worked since 2012. He graduated with an MLIS from Kent State University in 2015 and a BM in Music Composition from Capital University in 2012.Location: Online via Zoom
Working with Zoom
6/17/2021
Over the past year we have all become familiar with Zoom. However, do you know all the ins and outs, and the capabilities of this platform?
Learning Objectives:
Holly Klingler, Continuing Education Coordinator, NEO-RLS
Melissa Lattanzi, Continuing Education Coordinator, NEO-RLS
Location: Online via Zoom
6/17/2021
Over the past year we have all become familiar with Zoom. However, do you know all the ins and outs, and the capabilities of this platform?
Learning Objectives:
- Learn how to set up a meeting including advanced settings
- Learn what needs to happen before a meeting
- Learn how to run a successful Zoom meeting to include polls, breakout rooms, and more
- Learn about utilizing the social media options within Zoom
Holly Klingler, Continuing Education Coordinator, NEO-RLSMelissa Lattanzi, Continuing Education Coordinator, NEO-RLSLocation: Online via Zoom
Working with Zoom
6/17/2021
Over the past year we have all become familiar with Zoom. However, do you know all the ins and outs, and the capabilities of this platform?
Learning Objectives:
Holly Klingler, Continuing Education Coordinator, NEO-RLS
Melissa Lattanzi, Continuing Education Coordinator, NEO-RLS
Location: Online via Zoom
6/17/2021
Over the past year we have all become familiar with Zoom. However, do you know all the ins and outs, and the capabilities of this platform?Learning Objectives:
- Learn how to set up a meeting including advanced settings
- Learn what needs to happen before a meeting
- Learn how to run a successful Zoom meeting to include polls, breakout rooms, and more
- Learn about utilizing the social media options within Zoom
Holly Klingler, Continuing Education Coordinator, NEO-RLSMelissa Lattanzi, Continuing Education Coordinator, NEO-RLSLocation: Online via Zoom
Diversity Works: Building an Inclusive Workplace
6/22/2021
This highly interactive session will take an in depth look at the diversity in the workplace. The group will explore topics including the meaning of diversity and the benefits of a diverse workplace, inclusion, unconscious bias, and cultural competency and civility. Participants will discuss various workplace scenarios to explore these concepts. Training will include tips for creating an inclusive workplace and having difficult conversations about diversity and inclusion.
Learning Objectives:
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
Vanessa Bullock was appointed Commissioner with the Federal Mediation and Conciliation Service in May 1997. She is employed as a mediator in the Philadelphia office located in the Northeast region. As a Commissioner, Ms. Bullock has mediated both Labor and Employment disputes in the private and public sectors. In addition to her primary duties of dispute mediation, she is responsible for curriculum development and training in a variety of Alternative Dispute Resolution (ADR) programs for the FMCS Institute; Federal Executive Board; and the Cornell University ILR Scrimmage program.
Location: Online via Zoom
There are currently 16 spots remaining out of 70
6/22/2021
This highly interactive session will take an in depth look at the diversity in the workplace. The group will explore topics including the meaning of diversity and the benefits of a diverse workplace, inclusion, unconscious bias, and cultural competency and civility. Participants will discuss various workplace scenarios to explore these concepts. Training will include tips for creating an inclusive workplace and having difficult conversations about diversity and inclusion.
Learning Objectives:
- Benefits of diverse workplace, inclusion, unconscious bias, and cultural competency and civility
- Ways to have difficult conversations about diversity and discrimination
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.Vanessa Bullock was appointed Commissioner with the Federal Mediation and Conciliation Service in May 1997. She is employed as a mediator in the Philadelphia office located in the Northeast region. As a Commissioner, Ms. Bullock has mediated both Labor and Employment disputes in the private and public sectors. In addition to her primary duties of dispute mediation, she is responsible for curriculum development and training in a variety of Alternative Dispute Resolution (ADR) programs for the FMCS Institute; Federal Executive Board; and the Cornell University ILR Scrimmage program.Location: Online via Zoom
There are currently 16 spots remaining out of 70
Diversity Works: Building an Inclusive Workplace
6/22/2021
This highly interactive session will take an in depth look at the diversity in the workplace. The group will explore topics including the meaning of diversity and the benefits of a diverse workplace, inclusion, unconscious bias, and cultural competency and civility. Participants will discuss various workplace scenarios to explore these concepts. Training will include tips for creating an inclusive workplace and having difficult conversations about diversity and inclusion.
Learning Objectives:
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
Vanessa Bullock was appointed Commissioner with the Federal Mediation and Conciliation Service in May 1997. She is employed as a mediator in the Philadelphia office located in the Northeast region. As a Commissioner, Ms. Bullock has mediated both Labor and Employment disputes in the private and public sectors. In addition to her primary duties of dispute mediation, she is responsible for curriculum development and training in a variety of Alternative Dispute Resolution (ADR) programs for the FMCS Institute; Federal Executive Board; and the Cornell University ILR Scrimmage program.
Location: Online via Zoom
There are currently 46 spots remaining out of 70
6/22/2021
This highly interactive session will take an in depth look at the diversity in the workplace. The group will explore topics including the meaning of diversity and the benefits of a diverse workplace, inclusion, unconscious bias, and cultural competency and civility. Participants will discuss various workplace scenarios to explore these concepts. Training will include tips for creating an inclusive workplace and having difficult conversations about diversity and inclusion.Learning Objectives:
- Benefits of diverse workplace, inclusion, unconscious bias, and cultural competency and civility
- Ways to have difficult conversations about diversity and discrimination
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.Vanessa Bullock was appointed Commissioner with the Federal Mediation and Conciliation Service in May 1997. She is employed as a mediator in the Philadelphia office located in the Northeast region. As a Commissioner, Ms. Bullock has mediated both Labor and Employment disputes in the private and public sectors. In addition to her primary duties of dispute mediation, she is responsible for curriculum development and training in a variety of Alternative Dispute Resolution (ADR) programs for the FMCS Institute; Federal Executive Board; and the Cornell University ILR Scrimmage program.Location: Online via Zoom
There are currently 46 spots remaining out of 70
Collaborative Partnerships Sponsored by Multi-Type Libraries Network
6/23/2021
The newly established Multi-type Libraries Committee of the NEO-RLS Board welcomes you to join them for a Network meeting focused on issues of interest and concern to archives, academic, school, and special libraries. Join your colleagues to talk about staff and professional development opportunities needed to address the challenges in your environment. This on-going group will be an opportunity opportunity to talk with your peers, learn from each other, engage speakers and collaborate. The inaugural meeting will be held via Zoom which is user-friendly for all devices. Register today! You will receive a link in your confirmation email and a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
6/23/2021
The newly established Multi-type Libraries Committee of the NEO-RLS Board welcomes you to join them for a Network meeting focused on issues of interest and concern to archives, academic, school, and special libraries. Join your colleagues to talk about staff and professional development opportunities needed to address the challenges in your environment. This on-going group will be an opportunity opportunity to talk with your peers, learn from each other, engage speakers and collaborate. The inaugural meeting will be held via Zoom which is user-friendly for all devices. Register today! You will receive a link in your confirmation email and a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
Outreach and Reference in the Land of Wikimedia
6/23/2021
Wikipedia continues to be one of the world’s most popular websites, sharing information on seemingly endless topics. We know that it’s much easier to reach patrons where they and that this virtual outreach has recently become even more important, but knowing how to integrate our work into Wikimedia projects can feel like a whole new endeavor.
Learning Objectives:
Jen Johnson is the State Library of Ohio’s digitization consultant and project coordinator for Ohio Digital Network, Ohio’s DPLA hub.
She’s worked in academic, special, and public libraries, and when she's not working, she's most likely renovating her house or dreaming of traveling.
Location: Online
Via Zoom
6/23/2021
Wikipedia continues to be one of the world’s most popular websites, sharing information on seemingly endless topics. We know that it’s much easier to reach patrons where they and that this virtual outreach has recently become even more important, but knowing how to integrate our work into Wikimedia projects can feel like a whole new endeavor.
Learning Objectives:
- Explore how to use what we already know about our collections and our communities to map new paths in outreach, with just a small investment of time and effort
- Learn how to create editor accounts and utilize community support tools, edit Wikipedia articles with text, citations, and images
- Learn how to add to the data that can appear in popular search engine results, and how this can easily be done from anywhere by library staff, student interns, and even volunteers.
Jen Johnson is the State Library of Ohio’s digitization consultant and project coordinator for Ohio Digital Network, Ohio’s DPLA hub.She’s worked in academic, special, and public libraries, and when she's not working, she's most likely renovating her house or dreaming of traveling.
Location: Online
Via Zoom
Disability 101
7/13/2021
This session will be a broad introduction to what disability is, what the Americans with Disabilities Act says, and how we in libraries can assist patrons with disabilities who use our services and spaces. We will cover a variety of topics including some disability statistics, examples of good and poor accessibility as well as where to get more information.
Learning Objectives:
JJ Pionke is the Applied Health Sciences Librarian at the University of Illinois at Urbana-Champaign. He is an award-winning librarian whose research revolves around disability and accessibility for library patrons and employees. His most recent work focuses on the educational and behavioral needs of library science graduate students and current library employees in regards to disability and accessibility in libraries.
Location: Online via Zoom
7/13/2021
This session will be a broad introduction to what disability is, what the Americans with Disabilities Act says, and how we in libraries can assist patrons with disabilities who use our services and spaces. We will cover a variety of topics including some disability statistics, examples of good and poor accessibility as well as where to get more information.Learning Objectives:
- What is a disability?
- Americans with Disabilities Act
- How libraries assist patrons with disabilities
JJ Pionke is the Applied Health Sciences Librarian at the University of Illinois at Urbana-Champaign. He is an award-winning librarian whose research revolves around disability and accessibility for library patrons and employees. His most recent work focuses on the educational and behavioral needs of library science graduate students and current library employees in regards to disability and accessibility in libraries.Location: Online via Zoom
Disability 101
7/13/2021
This session will be a broad introduction to what disability is, what the Americans with Disabilities Act says, and how we in libraries can assist patrons with disabilities who use our services and spaces. We will cover a variety of topics including some disability statistics, examples of good and poor accessibility, as well as where to get more information.
Learning Objectives:
JJ Pionke is the Applied Health Sciences Librarian at the University of Illinois at Urbana-Champaign. He is an award-winning librarian whose research revolves around disability and accessibility for library patrons and employees. His most recent work focuses on the educational and behavioral needs of library science graduate students and current library employees in regards to disability and accessibility in libraries.
Location: Online via Zoom
7/13/2021
This session will be a broad introduction to what disability is, what the Americans with Disabilities Act says, and how we in libraries can assist patrons with disabilities who use our services and spaces. We will cover a variety of topics including some disability statistics, examples of good and poor accessibility, as well as where to get more information.
Learning Objectives:
- What is a disability?
- Americans with Disabilities Act
- How libraries assist patrons with disabilities
JJ Pionke is the Applied Health Sciences Librarian at the University of Illinois at Urbana-Champaign. He is an award-winning librarian whose research revolves around disability and accessibility for library patrons and employees. His most recent work focuses on the educational and behavioral needs of library science graduate students and current library employees in regards to disability and accessibility in libraries.Location: Online via Zoom
Empathy in Enforcement: 10 Rules for Handling Difficult Situations
7/14/2021
Security Specialist and Library Trainer, Eddie Kristan, will present 10 concrete and actionable solutions to difficult patron interactions with the goal of providing empathetic service, keeping staff safe, and upholding the principles of librarianship.
Learning Outcomes:
Eddie Kristan ran the Safety & Security Team at Warren-Newport Library in Gurnee, IL for 6 years before finishing graduate school and becoming a reference librarian and staff trainer in 2020. During his time as Head of Security, Eddie re-wrote procedure and advised on policy to turn a distrusted and counter-productive security team into a force of support and empathy for staff and the community. With the close help of Ryan Dowd (author of "A Librarian's Guide to Homelessness") and Warren Graham (author of "The Blackbelt Librarian"), Eddie was able to balance a need for confident enforcement of policy with a desperate need for trauma informed services and empathy in all things. He was named a Library Journal Mover & Shaker in the Community Builder group in 2020 and Herbert Goldhor Award Winner for Public Librarianship by the University of Illinois School of Information Sciences in 2021.
Location: Online via Zoom
7/14/2021
Security Specialist and Library Trainer, Eddie Kristan, will present 10 concrete and actionable solutions to difficult patron interactions with the goal of providing empathetic service, keeping staff safe, and upholding the principles of librarianship.Learning Outcomes:
- Attendees will learn actionable recommendations for approaching, deescalating, and navigating difficult patron interactions
- Attendees will explore the difference between noncompliant and unsafe behavior for confident and informed responses
- Attendees will learn how to respond to aggressive or noncompliant behavior with calm confidence and accommodation without compromise
Eddie Kristan ran the Safety & Security Team at Warren-Newport Library in Gurnee, IL for 6 years before finishing graduate school and becoming a reference librarian and staff trainer in 2020. During his time as Head of Security, Eddie re-wrote procedure and advised on policy to turn a distrusted and counter-productive security team into a force of support and empathy for staff and the community. With the close help of Ryan Dowd (author of "A Librarian's Guide to Homelessness") and Warren Graham (author of "The Blackbelt Librarian"), Eddie was able to balance a need for confident enforcement of policy with a desperate need for trauma informed services and empathy in all things. He was named a Library Journal Mover & Shaker in the Community Builder group in 2020 and Herbert Goldhor Award Winner for Public Librarianship by the University of Illinois School of Information Sciences in 2021. Location: Online via Zoom
Empathy in Enforcement: 10 Rules for Handling Difficult Situations
7/14/2021
Content Warning: This webinar contains opening remarks about child abuse.
Security Specialist and Library Trainer, Eddie Kristan, will present 10 concrete and actionable solutions to difficult patron interactions with the goal of providing empathetic service, keeping staff safe, and upholding the principles of librarianship.
Learning Outcomes:
Eddie Kristan ran the Safety & Security Team at Warren-Newport Library in Gurnee, IL for 6 years before finishing graduate school and becoming a reference librarian and staff trainer in 2020. During his time as Head of Security, Eddie re-wrote procedure and advised on policy to turn a distrusted and counter-productive security team into a force of support and empathy for staff and the community. With the close help of Ryan Dowd (author of "A Librarian's Guide to Homelessness") and Warren Graham (author of "The Blackbelt Librarian"), Eddie was able to balance a need for confident enforcement of policy with a desperate need for trauma informed services and empathy in all things. He was named a Library Journal Mover & Shaker in the Community Builder group in 2020 and Herbert Goldhor Award Winner for Public Librarianship by the University of Illinois School of Information Sciences in 2021.
Location: Online via Zoom
7/14/2021
Content Warning: This webinar contains opening remarks about child abuse.
Security Specialist and Library Trainer, Eddie Kristan, will present 10 concrete and actionable solutions to difficult patron interactions with the goal of providing empathetic service, keeping staff safe, and upholding the principles of librarianship.
Learning Outcomes:
- Attendees will learn actionable recommendations for approaching, deescalating, and navigating difficult patron interactions
- Attendees will explore the difference between noncompliant and unsafe behavior for confident and informed responses
- Attendees will learn how to respond to aggressive or noncompliant behavior with calm confidence and accommodation without compromise
Eddie Kristan ran the Safety & Security Team at Warren-Newport Library in Gurnee, IL for 6 years before finishing graduate school and becoming a reference librarian and staff trainer in 2020. During his time as Head of Security, Eddie re-wrote procedure and advised on policy to turn a distrusted and counter-productive security team into a force of support and empathy for staff and the community. With the close help of Ryan Dowd (author of "A Librarian's Guide to Homelessness") and Warren Graham (author of "The Blackbelt Librarian"), Eddie was able to balance a need for confident enforcement of policy with a desperate need for trauma informed services and empathy in all things. He was named a Library Journal Mover & Shaker in the Community Builder group in 2020 and Herbert Goldhor Award Winner for Public Librarianship by the University of Illinois School of Information Sciences in 2021. Location: Online via Zoom
Understanding Bias: A nuanced approach to a vital news literacy topic
7/21/2021
Bias is one of the most controversial and important subjects in news literacy. People frequently perceive and allege bias in news coverage, but what does this really mean? What makes a piece of news biased, and who decides? What role do our own biases play in our perceptions of bias? In this session, we’ll help you teach this vital, complex topic in ways that empower students and customers to meaningfully evaluate the fairness and impartiality of news coverage.
Learning Objectives:
Peter Adams is the News Literacy Project’s senior vice president of education and has been with the organization since 2009. He began his career in education as a classroom teacher in the New York City schools. He has also worked as a trainer with the New York City Teaching Fellows Program, a youth media after-school instructor in the Chicago public schools and an adjunct instructor at Roosevelt University and Chicago City Colleges.
Location: Online via Zoom
7/21/2021
Bias is one of the most controversial and important subjects in news literacy. People frequently perceive and allege bias in news coverage, but what does this really mean? What makes a piece of news biased, and who decides? What role do our own biases play in our perceptions of bias? In this session, we’ll help you teach this vital, complex topic in ways that empower students and customers to meaningfully evaluate the fairness and impartiality of news coverage.
Learning Objectives:
- Review common misperceptions about news media bias and develop a nuanced understanding of the topic
- Reflect on the role our own biases play in perceptions of news coverage
- Understand five types of news media bias and five possible forms it can take in news coverage
Peter Adams is the News Literacy Project’s senior vice president of education and has been with the organization since 2009. He began his career in education as a classroom teacher in the New York City schools. He has also worked as a trainer with the New York City Teaching Fellows Program, a youth media after-school instructor in the Chicago public schools and an adjunct instructor at Roosevelt University and Chicago City Colleges.Location: Online via Zoom
Understanding Bias: A nuanced approach to a vital news literacy topic
7/21/2021
Bias is one of the most controversial and important subjects in news literacy. People frequently perceive and allege bias in news coverage, but what does this really mean? What makes a piece of news biased, and who decides? What role do our own biases play in our perceptions of bias? In this session, we’ll help you teach this vital, complex topic in ways that empower students and customers to meaningfully evaluate the fairness and impartiality of news coverage.
Learning Objectives:
Peter Adams is the News Literacy Project’s senior vice president of education and has been with the organization since 2009. He began his career in education as a classroom teacher in the New York City schools. He has also worked as a trainer with the New York City Teaching Fellows Program, a youth media after-school instructor in the Chicago public schools and an adjunct instructor at Roosevelt University and Chicago City Colleges.
Location: Online via Zoom
7/21/2021
Bias is one of the most controversial and important subjects in news literacy. People frequently perceive and allege bias in news coverage, but what does this really mean? What makes a piece of news biased, and who decides? What role do our own biases play in our perceptions of bias? In this session, we’ll help you teach this vital, complex topic in ways that empower students and customers to meaningfully evaluate the fairness and impartiality of news coverage.Learning Objectives:
- Review common misperceptions about news media bias and develop a nuanced understanding of the topic
- Reflect on the role our own biases play in perceptions of news coverage
- Understand five types of news media bias and five possible forms it can take in news coverage
Peter Adams is the News Literacy Project’s senior vice president of education and has been with the organization since 2009. He began his career in education as a classroom teacher in the New York City schools. He has also worked as a trainer with the New York City Teaching Fellows Program, a youth media after-school instructor in the Chicago public schools and an adjunct instructor at Roosevelt University and Chicago City Colleges.Location: Online via Zoom
Social Media in the Library: Think Before You Post?
7/28/2021
Join Scott Warrick, one of Ohio’s most popular speakers, as he reviews with you what the EEOC and the courts say about FREEDOM OF SPEECH and SOCIAL MEDIA … both on and off the job. Scott will not only inform you of what the law requires, but he will use his 40 years of Human Resource and Employment Law experience to tell you how to use this information IMMEDIATELY!
Presenter:
Scott Warrick, JD, MLHR, CEQC, SHRM-SCP (www.scottwarrick.com) is both a practicing Employment Law Attorney and Human Resource Professional with almost 40 years of hands-on experience. Scott uses his unique background to help organizations get where they want to go, which includes coaching and training managers and employees in his own unique, practical, entertaining and humorous style.
Location: Online via Zoom
7/28/2021
- What rights do employers and employees have when it comes to social media both on and off the job?
- When are employee’s Facebook postings PROTECTED and when are THEY NOT?
- When do employees represent the library?
- Do library employees have a Right of Free Speech?
- What does it really mean to have a Right of Free Speech?
- What did the EEOC say about SOCIAL MEDIA and your harassment training?
- Can employees use social media to complain about the library?
- How has the U.S. Supreme court defined “offensive”?
Join Scott Warrick, one of Ohio’s most popular speakers, as he reviews with you what the EEOC and the courts say about FREEDOM OF SPEECH and SOCIAL MEDIA … both on and off the job. Scott will not only inform you of what the law requires, but he will use his 40 years of Human Resource and Employment Law experience to tell you how to use this information IMMEDIATELY!
Presenter:
Scott Warrick, JD, MLHR, CEQC, SHRM-SCP (www.scottwarrick.com) is both a practicing Employment Law Attorney and Human Resource Professional with almost 40 years of hands-on experience. Scott uses his unique background to help organizations get where they want to go, which includes coaching and training managers and employees in his own unique, practical, entertaining and humorous style. Location: Online via Zoom
Social Media in the Library: Think Before You Post?
7/28/2021
Join Scott Warrick, one of Ohio’s most popular speakers, as he reviews with you what the EEOC and the courts say about FREEDOM OF SPEECH and SOCIAL MEDIA … both on and off the job. Scott will not only inform you of what the law requires, but he will use his 40 years of Human Resource and Employment Law experience to tell you how to use this information IMMEDIATELY!
Presenter:
Scott Warrick, JD, MLHR, CEQC, SHRM-SCP (www.scottwarrick.com) is both a practicing Employment Law Attorney and Human Resource Professional with almost 40 years of hands-on experience. Scott uses his unique background to help organizations get where they want to go, which includes coaching and training managers and employees in his own unique, practical, entertaining and humorous style.
Location: Online via Zoom
7/28/2021
- What rights do employers and employees have when it comes to social media both on and off the job?
- When are employee’s Facebook postings PROTECTED and when are THEY NOT?
- When do employees represent the library?
- Do library employees have a Right of Free Speech?
- What does it really mean to have a Right of Free Speech?
- What did the EEOC say about SOCIAL MEDIA and your harassment training?
- Can employees use social media to complain about the library?
- How has the U.S. Supreme court defined “offensive”?
Join Scott Warrick, one of Ohio’s most popular speakers, as he reviews with you what the EEOC and the courts say about FREEDOM OF SPEECH and SOCIAL MEDIA … both on and off the job. Scott will not only inform you of what the law requires, but he will use his 40 years of Human Resource and Employment Law experience to tell you how to use this information IMMEDIATELY!
Presenter:
Scott Warrick, JD, MLHR, CEQC, SHRM-SCP (www.scottwarrick.com) is both a practicing Employment Law Attorney and Human Resource Professional with almost 40 years of hands-on experience. Scott uses his unique background to help organizations get where they want to go, which includes coaching and training managers and employees in his own unique, practical, entertaining and humorous style. Location: Online via Zoom
Anti-Racist Policies and Procedures – How to Build and Maintain an Anti-Racist Organizational Culture
7/29/2021
Education and training around anti-racism helps individuals to see inequity and injustice as they persist in our history, interactions, and workplaces. Once we recognize these realities on a structural level, what can we do organizationally to actively engage in anti-racism? Analyzing the internal policies and procedures of your organization is a significant action step towards creating a more just and equitable workplace.
Participants will engage in conversations around the historical legacies of racist workplace policies and their impact on the organizational environment. They will then explore anti-racist policy and procedure analysis through lecture, activities, and discussions. Upon completing this workshop participants will have an increased understanding of how racist policies operate on an institutional level and will have learned skills to analyze their own organization through an anti-racist lens. Participants will also receive best practices and strategies to assist with their engagement of anti-racist policy and procedure analysis.
Learning Objectives:
Vania Sherepita is a JEDI (Justice, Equity, Diversity, Inclusion) Specialist at the Diversity Center of Northeast Ohio. As a believer in social justice and equity for all, she has committed herself to maintaining a lens of empathy while seeking out the common ground where diverse communities can meet and mutually understand each other through passionate storytelling and compassionate listening. While working with organizations such as Human Rights Campaign, American Civil Liberties Union, and Equality Ohio, she has utilized emotional intelligence, social perceptiveness, and a stance of sincere vulnerability to negotiate, work with, and act as liaison between people of diverse backgrounds and differing opinions. As a JEDI Specialist at the Diversity Center of Northeast Ohio, she combines her passionate commitment to this work with her professional background in Consulting and Learning & Development (and just a pinch of on-stage experience) to facilitate workshops on creating and maintaining diverse, inclusive, and equitable workplace climates.
Mannie Brown, Diversity, Equity and INclusion Consultant, SHIFT Consuting Team, The Diversity Center of Northeast Ohio
In this role, they focus on the development, design, implementation, and delivery of Diversity Center programs for professionals throughout Northeast Ohio. They assist organizations in fostering inclusion in the workplace, so that all employees are connected, respected and valued for their individual and collective differences.
With an emphasis on empathy and mindfulness, Mannie is passionate about LGBTQ+ rights and experiences. They focus on debunking myths around privilege and oppression in connection to all forms of socialized and internalized identity.
Location: Online via Zoom
7/29/2021
Education and training around anti-racism helps individuals to see inequity and injustice as they persist in our history, interactions, and workplaces. Once we recognize these realities on a structural level, what can we do organizationally to actively engage in anti-racism? Analyzing the internal policies and procedures of your organization is a significant action step towards creating a more just and equitable workplace.
Participants will engage in conversations around the historical legacies of racist workplace policies and their impact on the organizational environment. They will then explore anti-racist policy and procedure analysis through lecture, activities, and discussions. Upon completing this workshop participants will have an increased understanding of how racist policies operate on an institutional level and will have learned skills to analyze their own organization through an anti-racist lens. Participants will also receive best practices and strategies to assist with their engagement of anti-racist policy and procedure analysis.
Learning Objectives:
- Explore components of an Anti-Racist workplace/organization
- Examine resources for conducting an Anti-Racist organizational audit
- Engage with some key strategies and best practices for defining an Anti-Racist culture
Vania Sherepita is a JEDI (Justice, Equity, Diversity, Inclusion) Specialist at the Diversity Center of Northeast Ohio. As a believer in social justice and equity for all, she has committed herself to maintaining a lens of empathy while seeking out the common ground where diverse communities can meet and mutually understand each other through passionate storytelling and compassionate listening. While working with organizations such as Human Rights Campaign, American Civil Liberties Union, and Equality Ohio, she has utilized emotional intelligence, social perceptiveness, and a stance of sincere vulnerability to negotiate, work with, and act as liaison between people of diverse backgrounds and differing opinions. As a JEDI Specialist at the Diversity Center of Northeast Ohio, she combines her passionate commitment to this work with her professional background in Consulting and Learning & Development (and just a pinch of on-stage experience) to facilitate workshops on creating and maintaining diverse, inclusive, and equitable workplace climates.Mannie Brown, Diversity, Equity and INclusion Consultant, SHIFT Consuting Team, The Diversity Center of Northeast OhioIn this role, they focus on the development, design, implementation, and delivery of Diversity Center programs for professionals throughout Northeast Ohio. They assist organizations in fostering inclusion in the workplace, so that all employees are connected, respected and valued for their individual and collective differences.
With an emphasis on empathy and mindfulness, Mannie is passionate about LGBTQ+ rights and experiences. They focus on debunking myths around privilege and oppression in connection to all forms of socialized and internalized identity.
Location: Online via Zoom
Directors Virtual Networking Meeting
8/4/2021
Here is an opportunity to share your challenges and successes with other directors. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
8/4/2021
Here is an opportunity to share your challenges and successes with other directors. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
Academic Library Directors Virtual Networking Meeting
8/5/2021
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
8/5/2021
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
Creating Standards for Successful Customer Service (For Frontline Staff)
8/10/2021
One of the most difficult issues for frontline library staff to navigate is the balance between personalized service, which can devolve into special favors for well-liked customers, and even-handed consistency, which can become volumes of rigid rules. The key is to establish guidelines for how you treat all library users, regardless of who they are. The welcome for everyone, services that anyone can use, and common courtesy are standards that you can apply to every library visitor, including strangers, difficult customers, and people who are different from you.
Topics include examples of written standards, the importance of strategic planning and job descriptions that support customer services, and why consistency and civility can solve many customer behavioral issues.
Learning Objectives:
Pat Wagner is a trainer and consultant with 40 years of experience working for libraries, universities, local government, non-profits, and small businesses. She supports the success of libraries with programs on personnel, supervision, management, leadership, marketing, strategic planning, project management, and communication. Pat has worked with libraries and library organizations throughout the United States, from the smallest rural storefronts to the largest academic and urban library institutions. Pat also is a frequent speaker at state and national conferences. She is known for her good-humored and practical presentations.
Location: Online via Zoom
8/10/2021
One of the most difficult issues for frontline library staff to navigate is the balance between personalized service, which can devolve into special favors for well-liked customers, and even-handed consistency, which can become volumes of rigid rules. The key is to establish guidelines for how you treat all library users, regardless of who they are. The welcome for everyone, services that anyone can use, and common courtesy are standards that you can apply to every library visitor, including strangers, difficult customers, and people who are different from you.Topics include examples of written standards, the importance of strategic planning and job descriptions that support customer services, and why consistency and civility can solve many customer behavioral issues.
Learning Objectives:
- Improve customer service with consistency, fair treatment, and access for all
- Determine if staff are making exceptions for friends, family, and otherwise favored customers
- Create a draft of a written set of standards for your library, to test and review
Pat Wagner is a trainer and consultant with 40 years of experience working for libraries, universities, local government, non-profits, and small businesses. She supports the success of libraries with programs on personnel, supervision, management, leadership, marketing, strategic planning, project management, and communication. Pat has worked with libraries and library organizations throughout the United States, from the smallest rural storefronts to the largest academic and urban library institutions. Pat also is a frequent speaker at state and national conferences. She is known for her good-humored and practical presentations.Location: Online via Zoom
Creating Standards for Successful Customer Service (For Frontline Staff)
8/10/2021
One of the most difficult issues for frontline library staff to navigate is the balance between personalized service, which can devolve into special favors for well-liked customers, and even-handed consistency, which can become volumes of rigid rules. The key is to establish guidelines for how you treat all library users, regardless of who they are. The welcome for everyone, services that anyone can use, and common courtesy are standards that you can apply to every library visitor, including strangers, difficult customers, and people who are different from you.
Topics include examples of written standards, the importance of strategic planning and job descriptions that support customer services, and why consistency and civility can solve many customer behavioral issues.
Learning Objectives:
Pat Wagner is a trainer and consultant with 40 years of experience working for libraries, universities, local government, non-profits, and small businesses. She supports the success of libraries with programs on personnel, supervision, management, leadership, marketing, strategic planning, project management, and communication. Pat has worked with libraries and library organizations throughout the United States, from the smallest rural storefronts to the largest academic and urban library institutions. Pat also is a frequent speaker at state and national conferences. She is known for her good-humored and practical presentations.
Location: Online via Zoom
8/10/2021
One of the most difficult issues for frontline library staff to navigate is the balance between personalized service, which can devolve into special favors for well-liked customers, and even-handed consistency, which can become volumes of rigid rules. The key is to establish guidelines for how you treat all library users, regardless of who they are. The welcome for everyone, services that anyone can use, and common courtesy are standards that you can apply to every library visitor, including strangers, difficult customers, and people who are different from you.Topics include examples of written standards, the importance of strategic planning and job descriptions that support customer services, and why consistency and civility can solve many customer behavioral issues.
Learning Objectives:
- Improve customer service with consistency, fair treatment, and access for all
- Determine if staff are making exceptions for friends, family, and otherwise favored customers
- Create a draft of a written set of standards for your library, to test and review
Pat Wagner is a trainer and consultant with 40 years of experience working for libraries, universities, local government, non-profits, and small businesses. She supports the success of libraries with programs on personnel, supervision, management, leadership, marketing, strategic planning, project management, and communication. Pat has worked with libraries and library organizations throughout the United States, from the smallest rural storefronts to the largest academic and urban library institutions. Pat also is a frequent speaker at state and national conferences. She is known for her good-humored and practical presentations.Location: Online via Zoom
Disability 201: Disability in the Workplace: Let's talk about accommodations and boundaries
8/18/2021
This session will briefly talk about the Americans with Disabilities Act and what the law says about accommodations. Then we will segue into a discussion of what the accommodation process can look like and what to prepare for. Finally, we will discuss boundary setting and tips and tricks to navigating library workplaces with disabilities, especially chronic ones. This session will involve lecture, with a QA to follow, however questions are encouraged throughout the session.
Learning Objectives:
JJ Pionke is the Applied Health Sciences Librarian at the University of Illinois at Urbana-Champaign. He is an award-winning librarian whose research revolves around disability and accessibility for library patrons and employees. His most recent work focuses on the educational and behavioral needs of library science graduate students and current library employees in regards to disability and accessibility in libraries.
Location: Online via Zoom
8/18/2021
This session will briefly talk about the Americans with Disabilities Act and what the law says about accommodations. Then we will segue into a discussion of what the accommodation process can look like and what to prepare for. Finally, we will discuss boundary setting and tips and tricks to navigating library workplaces with disabilities, especially chronic ones. This session will involve lecture, with a QA to follow, however questions are encouraged throughout the session.
Learning Objectives:
- Overview of Americans with Disabilities Act
- Accommodations
- Navigating library workplace with disabilities
JJ Pionke is the Applied Health Sciences Librarian at the University of Illinois at Urbana-Champaign. He is an award-winning librarian whose research revolves around disability and accessibility for library patrons and employees. His most recent work focuses on the educational and behavioral needs of library science graduate students and current library employees in regards to disability and accessibility in libraries.Location: Online via Zoom
Disability 201: Disability in the Workplace: Let's talk about accommodations and boundaries
8/18/2021
This session will briefly talk about the Americans with Disabilities Act and what the law says about accommodations. Then we will segue into a discussion of what the accommodation process can look like and what to prepare for. Finally, we will discuss boundary setting and tips and tricks to navigating library workplaces with disabilities, especially chronic ones. This session will involve lecture, with a QA to follow, however questions are encouraged throughout the session.
Learning Objectives:
JJ Pionke is the Applied Health Sciences Librarian at the University of Illinois at Urbana-Champaign. He is an award-winning librarian whose research revolves around disability and accessibility for library patrons and employees. His most recent work focuses on the educational and behavioral needs of library science graduate students and current library employees in regards to disability and accessibility in libraries.
Location: Online via Zoom
8/18/2021
This session will briefly talk about the Americans with Disabilities Act and what the law says about accommodations. Then we will segue into a discussion of what the accommodation process can look like and what to prepare for. Finally, we will discuss boundary setting and tips and tricks to navigating library workplaces with disabilities, especially chronic ones. This session will involve lecture, with a QA to follow, however questions are encouraged throughout the session.Learning Objectives:
- Overview of Americans with Disabilities Act
- Accommodations
- Navigating library workplace with disabilities
JJ Pionke is the Applied Health Sciences Librarian at the University of Illinois at Urbana-Champaign. He is an award-winning librarian whose research revolves around disability and accessibility for library patrons and employees. His most recent work focuses on the educational and behavioral needs of library science graduate students and current library employees in regards to disability and accessibility in libraries.Location: Online via Zoom
What do we do with this? Managing artifacts in your Collection
8/19/2021
Often libraries become the stewards of historic and cultural artifacts from their communities. These non-circulating collections can present unique challenges to public, special and academic libraries alike. In this webinar you will discover strategies for managing your institution's special collection and issues to consider as you balance access and preservation. You will be presented with resources for improving archival storage as well as options for giving your collection a virtual presence. At the end participants will have a chance to share experiences and best practices.
Learning Objectives:
Location: Online via Zoom
8/19/2021
Often libraries become the stewards of historic and cultural artifacts from their communities. These non-circulating collections can present unique challenges to public, special and academic libraries alike. In this webinar you will discover strategies for managing your institution's special collection and issues to consider as you balance access and preservation. You will be presented with resources for improving archival storage as well as options for giving your collection a virtual presence. At the end participants will have a chance to share experiences and best practices.
Learning Objectives:
- What to consider when selecting a classification system
- Available archival and preservation resources
- Ways to expand access and outreach
Greg Hatch has served as Rocky River Public Library's Cowan Pottery Museum Curator since 2018. During his first two years he has launched a new all- ages art activity program, brought in ceramic artists for live demonstrations, and began digitizing the museum's records and archives. He began his curating career at Kent State University where he earned his BA in Art History and his Masters in Library Science. He then went on to earn his MFA in Sculpture from Ohio University where he gained experience as a museum educator.
Location: Online via Zoom
What do we do with this? Managing artifacts in your Collection
8/19/2021
Often libraries become the stewards of historic and cultural artifacts from their communities. These non-circulating collections can present unique challenges to public, special and academic libraries alike. In this webinar you will discover strategies for managing your institution's special collection and issues to consider as you balance access and preservation. You will be presented with resources for improving archival storage as well as options for giving your collection a virtual presence. At the end participants will have a chance to share experiences and best practices.
Learning Objectives:
Location: Online via Zoom
8/19/2021
Often libraries become the stewards of historic and cultural artifacts from their communities. These non-circulating collections can present unique challenges to public, special and academic libraries alike. In this webinar you will discover strategies for managing your institution's special collection and issues to consider as you balance access and preservation. You will be presented with resources for improving archival storage as well as options for giving your collection a virtual presence. At the end participants will have a chance to share experiences and best practices.Learning Objectives:
- What to consider when selecting a classification system
- Available archival and preservation resources
- Ways to expand access and outreach
Greg Hatch has served as Rocky River Public Library's Cowan Pottery Museum Curator since 2018. During his first two years he has launched a new all- ages art activity program, brought in ceramic artists for live demonstrations, and began digitizing the museum's records and archives. He began his curating career at Kent State University where he earned his BA in Art History and his Masters in Library Science. He then went on to earn his MFA in Sculpture from Ohio University where he gained experience as a museum educator.
Location: Online via Zoom
Rebuilding Our Why - For Library Staff
8/26/2021
Have you given much thought to why patrons come to your library? “They have to,” you say? Not so fast. In today’s world, they have a wealth of options to choose from when they need to access resource material, conduct research on a computer, or any other type of service or programming your library currently provides.
And, although there are many loyal, dedicated fans of your library, they won’t stay fans for long if your service levels have deteriorated.
In this nearly post-COVID environment, it’s natural to still be cautious. But when caution leads us to giving less than our best selves, we are letting down our libraries, our co-workers, our supervisors, AND our fans!
Learning Objectives:
Location: Online via Zoom
8/26/2021
Have you given much thought to why patrons come to your library? “They have to,” you say? Not so fast. In today’s world, they have a wealth of options to choose from when they need to access resource material, conduct research on a computer, or any other type of service or programming your library currently provides.And, although there are many loyal, dedicated fans of your library, they won’t stay fans for long if your service levels have deteriorated.
In this nearly post-COVID environment, it’s natural to still be cautious. But when caution leads us to giving less than our best selves, we are letting down our libraries, our co-workers, our supervisors, AND our fans!
Learning Objectives:
- Discuss why it’s so important to have excellent service as our goal
- Dig deep to see what might be stopping us from giving our best effort to serve our patrons
- Look at ways to encourage teamwork among our coworkers
- Determine what it takes to provide excellent service in our organization’s environment – and what part we should play in doing so
Linda Bruno has been developing and conducting training workshops for libraries and other organizations for more than fifteen years. She offers workshops on topics ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between! Linda received her MBA from the University of Florida and has years of experience in hands-on management positions. She develops her workshops based on solid research and – more importantly – real-life application.
Location: Online via Zoom
Rebuilding Our Why - For Library Staff
8/26/2021
Have you given much thought to why patrons come to your library? “They have to,” you say? Not so fast. In today’s world, they have a wealth of options to choose from when they need to access resource material, conduct research on a computer, or any other type of service or programming your library currently provides.
And, although there are many loyal, dedicated fans of your library, they won’t stay fans for long if your service levels have deteriorated.
In this nearly post-COVID environment, it’s natural to still be cautious. But when caution leads us to giving less than our best selves, we are letting down our libraries, our co-workers, our supervisors, AND our fans!
Learning Objectives:
Location: Online via Zoom
8/26/2021
Have you given much thought to why patrons come to your library? “They have to,” you say? Not so fast. In today’s world, they have a wealth of options to choose from when they need to access resource material, conduct research on a computer, or any other type of service or programming your library currently provides.
And, although there are many loyal, dedicated fans of your library, they won’t stay fans for long if your service levels have deteriorated.
In this nearly post-COVID environment, it’s natural to still be cautious. But when caution leads us to giving less than our best selves, we are letting down our libraries, our co-workers, our supervisors, AND our fans!
Learning Objectives:
- Discuss why it’s so important to have excellent service as our goal
- Dig deep to see what might be stopping us from giving our best effort to serve our patrons
- Look at ways to encourage teamwork among our coworkers
- Determine what it takes to provide excellent service in our organization’s environment – and what part we should play in doing so
Linda Bruno has been developing and conducting training workshops for libraries and other organizations for more than fifteen years. She offers workshops on topics ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between! Linda received her MBA from the University of Florida and has years of experience in hands-on management positions. She develops her workshops based on solid research and – more importantly – real-life application.
Location: Online via Zoom
8th Annual Emerging Technology Symposium: Explore, Adapt and Transform
9/8/2021 - 9/30/2021
This year marks our 8th Emerging Technology Symposium - the 2nd time it has been held virtually, and the 1st time it has been sponsored as a statewide event by NEO-RLS, NORWELD, SERLS, SWON and the State Library of Ohio. It will run throughout the entire month of September.
The theme of this year’s Symposium focuses on the incredible ability of the nation's libraries to explore, adapt and transform through the use of emerging technology. Libraries are always seeking new and responsive ways in which to meet the needs of their communities. In recent years libraries have engaged emerging technologies in a variety of creative ways to build tech literacy, bridge the tech and digital divide, and make innovation accessible to all. In the past year, libraries have responded and adapted swiftly during the pandemic, utilizing technology to evolve their services in a safe and inventive manner. As we enter a new landscape, the 2021 Symposium will celebrate libraries and their emerging tech ideas as they continue to transform their services in exceptional ways.
The Symposium will feature national speakers who have demonstrated an incredible ability to take emerging technology into new territories in libraries. Their projects highlight the value of thinking and generating big ideas but, even more importantly, they demonstrate that it takes a village and focus to execute and develop. They will explain their strategies, experiences, challenges, failures and successes, all of which are paths to innovation. We will also hear from multiple poster sessions throughout the month, showcasing projects that have employed emerging technology to enhance services or take library services to the next level. Join us to celebrate and learn how libraries have, and can, explore, adapt and transform.
Innovation in Libraries
Dr. Roslyn Dean, Broward County (FL) Library
Wednesday, September 8th, 10:00 am-11:00 am
What is next for library innovation? As libraries continue their primary mission, to offer access to information, they garner ideas to implement emerging technologies that broaden the reach and access. Broward County Library recently implemented two innovative initiatives designed to expand access to the library in unique ways and reach customers beyond the walls of the library.
Broward County Library’s Project Welcome initiative innovatively invites and guides newcomers/immigrants – English Language Learners as they adjust to living in Broward. The multi-faceted initiative consists of several ways to offer programs and services in multiple languages so that limited or non-English speakers have access to information without the limitation of language. One way the initiative did this was through the implementation of Amazon Echo Dot voice assistance devices, using language translation skills to bridge the language barrier.
Virtual AARLCC, another Broward County Library innovation, is the 3D modeling program that expanded access to the African American Research Library and Culture Center’s special collections. The project team 3D scanned African artifacts in the special collections and made them available on a website designed especially for featuring the objects. Although accessible to the public by appointment, these objects were hidden treasures that some may have never been aware of until the inception of Virtual AARLCC. Now, the 3D images of these artifacts are accessible to anyone interested via a free website.
Participates in this presentation will leave understanding how voice assistance can work as a language-translation tool in their library and will be able to determine if 3D modeling is a viable option. Participants will also leave with the speaker’s ideas on what is next in innovation for libraries.
Learning Objectives:
The goal of this presentation is to help participants understand how voice assistance tools enhance library services. The speaker will also help participants identify ways to use digitization to expand access to library collections and explore new ways to innovate library services.
Presenter:
Dr. Roslyn Dean is the Community Engagement Manager for Broward County Library in Fort Lauderdale, FL area. She supervises adult, youth, and learning program services for the library system as well as digital initiatives, outreach, volunteer services, and advantage marketing. In her over three years with Broward County Library, she has spearheaded initiatives such as the library’s LSTA grant awarded projects on 3D scanning archived objects in the Special Collections, the Echo Dot language translation program, and bridging the digital divide through the library’s new “My Digital Summer Learning Program,” for students in grades K – 3. Roslyn was one of Library Journal’s 2020 Movers and Shakers for Innovation, and she implemented and oversees the library’s virtual program model as a result of the COVID-19 pandemic. Dr. Dean’s primary focus is on bringing innovative programs and services with a technology spin to Broward County Library users.
Insights into Innovation (and why this "innovator" really just wants a warm brownie and a nap)
Rebecca Millerjohn, Madison Public Library, Wisconsin
Wednesday, September 15th, 10:00 am-11:00 am
In 2020, Rebecca Millerjohn was named a Library Journal Mover & Shaker for the innovations she championed with Madison Public Library's learning and assessment practices. She has had many wonderful people in the last year jovially ask her, "How does it feel?!" If she were being honest, she would answer uncomfortable. She always assumed that innovating was a born trait, that some people just naturally generate brilliant new ideas and *poof* make them come true. Yet, she has been at the head of several successful innovations with the Bubbler at Madison Public Library over the last 6 years, and every time there is no *poof*. They generally start with trepidation, a lot of sighing, and even when there is giddiness about the possibilities and potential, there is also anxiety and the sobering truth that stepping out into the unknown is most likely going to take a lot of work. Yet when the outcomes are worthwhile - the chance to co-build opportunities with your community to enhance learning - we need to be able to say yes. We need to be able to acknowledge that discomfort while continuing to persist in exploring, adapting and transforming. This is a talk for all of the reluctant innovators out there. And when it’s over, we can all go eat a warm brownie and take a nap, because we deserve it.
Presenter:
Rebecca Millerjohn is the youth services librarian with the Bubbler at Madison Public Library. Before entering the library world, she was a middle and high school classroom teacher in Houston, Texas and Chicago, Illinois. A 2020 Library Journal Mover & Shaker, her library work focuses on hands-on exploratory learning, educator support, and strategic partnerships with MPL's Bubbler program. As the Bubbler’s project manager for their Summer of Making Internship and Making Spaces initiatives, she loves sock monsters, power tools, paper circuits, and when kids get little scrunched faces that shows they are THINKING. Her current projects include community engagement with Madison educational partners, the creation of Madison Public Library’s Impact blog, and research into making & learning assessments and practices. When she grows up, she would like to go back to school to become a landscape architect or a furniture restorer.
Prototype Your Professional Life
Julia Maddox, University of Rochester Libraries
Friday, September 17th, 10:00 am-11:00 am
In this interactive session, we will learn how to use Stanford’s Design Thinking process to prototype out-of-the-box solutions for addressing challenges in our library and profession. Julia Maddox will help us begin by identifying problems we’re experiencing in our work. We’ll then imagine unexpected ideas for addressing those problems. Finally, we’ll design a prototype for testing out one of the ideas... within a week! In a year like no other, we’ve all had to learn to experiment with new ways of working. This session will help us continue that spirit of experimentation, agility, and risk-taking long after the pandemic.
Presenter:
Julia Maddox is an educator and consultant who helps teams build their capacity for creative problem solving. She is the founder of the Barbara J. Burger iZone at the University of Rochester Libraries, helping students make creative connections that spark action. In iZone’s vibrant innovation space (and now online!), our team helps students learn to explore ideas with creativity, empathy and resilience.
Why Not Us? The Case for AI in Libraries
Michael Hibben, Roanoke County Public Library
Thursday, September 30th from 10:00 am-11:00 am
Over the past decade, artificial intelligence has gone from science fiction to science fact. From smart sensors in our homes, to virtual assistants in our phones, and our recommendations on Amazon, Netflix, Google, and social media feeds, AI’s rapid expansion into our daily lives is taking place with little oversight or regulation. What role should libraries play in helping our communities understand all the possibilities and possible pitfalls of artificial intelligence? In this session, Michael Hibben will make the case that libraries must take the lead with AI literacy. He’ll talk about the Roanoke County Public Library’s award-wining work with AI and high tech and show you the many options you have to start AI programming at your library.
Learning Objectives:
By attending this session, you’ll learn why libraries must lead with AI literacy, how to make the case for AI programing to your Director, staff, and community, and how to get started with AI programming.
Presenter:
Michael Hibben is Administrative Librarian with the Roanoke County Public Library in the Blue Ridge Mountains of Virginia where he oversees the system’s headquarters library. Named one of Library Journal’s 2020 Movers & Shakers, Michael leads technology initiatives for his system including the recruitment of SoftBank Robotics’ Pepper the humanoid robot and Misty the robot from Misty Robots – both first in the nation for public libraries. Before moving to Virginia, he lived in Los Angeles where he worked for the Los Angeles Public Library.
Location: Online
Via Zoom
9/8/2021 - 9/30/2021
This year marks our 8th Emerging Technology Symposium - the 2nd time it has been held virtually, and the 1st time it has been sponsored as a statewide event by NEO-RLS, NORWELD, SERLS, SWON and the State Library of Ohio. It will run throughout the entire month of September.The theme of this year’s Symposium focuses on the incredible ability of the nation's libraries to explore, adapt and transform through the use of emerging technology. Libraries are always seeking new and responsive ways in which to meet the needs of their communities. In recent years libraries have engaged emerging technologies in a variety of creative ways to build tech literacy, bridge the tech and digital divide, and make innovation accessible to all. In the past year, libraries have responded and adapted swiftly during the pandemic, utilizing technology to evolve their services in a safe and inventive manner. As we enter a new landscape, the 2021 Symposium will celebrate libraries and their emerging tech ideas as they continue to transform their services in exceptional ways.
The Symposium will feature national speakers who have demonstrated an incredible ability to take emerging technology into new territories in libraries. Their projects highlight the value of thinking and generating big ideas but, even more importantly, they demonstrate that it takes a village and focus to execute and develop. They will explain their strategies, experiences, challenges, failures and successes, all of which are paths to innovation. We will also hear from multiple poster sessions throughout the month, showcasing projects that have employed emerging technology to enhance services or take library services to the next level. Join us to celebrate and learn how libraries have, and can, explore, adapt and transform.
Innovation in Libraries
Dr. Roslyn Dean, Broward County (FL) Library
Wednesday, September 8th, 10:00 am-11:00 am
What is next for library innovation? As libraries continue their primary mission, to offer access to information, they garner ideas to implement emerging technologies that broaden the reach and access. Broward County Library recently implemented two innovative initiatives designed to expand access to the library in unique ways and reach customers beyond the walls of the library.
Broward County Library’s Project Welcome initiative innovatively invites and guides newcomers/immigrants – English Language Learners as they adjust to living in Broward. The multi-faceted initiative consists of several ways to offer programs and services in multiple languages so that limited or non-English speakers have access to information without the limitation of language. One way the initiative did this was through the implementation of Amazon Echo Dot voice assistance devices, using language translation skills to bridge the language barrier.
Virtual AARLCC, another Broward County Library innovation, is the 3D modeling program that expanded access to the African American Research Library and Culture Center’s special collections. The project team 3D scanned African artifacts in the special collections and made them available on a website designed especially for featuring the objects. Although accessible to the public by appointment, these objects were hidden treasures that some may have never been aware of until the inception of Virtual AARLCC. Now, the 3D images of these artifacts are accessible to anyone interested via a free website.
Participates in this presentation will leave understanding how voice assistance can work as a language-translation tool in their library and will be able to determine if 3D modeling is a viable option. Participants will also leave with the speaker’s ideas on what is next in innovation for libraries.
Learning Objectives:
The goal of this presentation is to help participants understand how voice assistance tools enhance library services. The speaker will also help participants identify ways to use digitization to expand access to library collections and explore new ways to innovate library services.
Presenter:
Dr. Roslyn Dean is the Community Engagement Manager for Broward County Library in Fort Lauderdale, FL area. She supervises adult, youth, and learning program services for the library system as well as digital initiatives, outreach, volunteer services, and advantage marketing. In her over three years with Broward County Library, she has spearheaded initiatives such as the library’s LSTA grant awarded projects on 3D scanning archived objects in the Special Collections, the Echo Dot language translation program, and bridging the digital divide through the library’s new “My Digital Summer Learning Program,” for students in grades K – 3. Roslyn was one of Library Journal’s 2020 Movers and Shakers for Innovation, and she implemented and oversees the library’s virtual program model as a result of the COVID-19 pandemic. Dr. Dean’s primary focus is on bringing innovative programs and services with a technology spin to Broward County Library users.Insights into Innovation (and why this "innovator" really just wants a warm brownie and a nap)
Rebecca Millerjohn, Madison Public Library, Wisconsin
Wednesday, September 15th, 10:00 am-11:00 am
In 2020, Rebecca Millerjohn was named a Library Journal Mover & Shaker for the innovations she championed with Madison Public Library's learning and assessment practices. She has had many wonderful people in the last year jovially ask her, "How does it feel?!" If she were being honest, she would answer uncomfortable. She always assumed that innovating was a born trait, that some people just naturally generate brilliant new ideas and *poof* make them come true. Yet, she has been at the head of several successful innovations with the Bubbler at Madison Public Library over the last 6 years, and every time there is no *poof*. They generally start with trepidation, a lot of sighing, and even when there is giddiness about the possibilities and potential, there is also anxiety and the sobering truth that stepping out into the unknown is most likely going to take a lot of work. Yet when the outcomes are worthwhile - the chance to co-build opportunities with your community to enhance learning - we need to be able to say yes. We need to be able to acknowledge that discomfort while continuing to persist in exploring, adapting and transforming. This is a talk for all of the reluctant innovators out there. And when it’s over, we can all go eat a warm brownie and take a nap, because we deserve it.
Presenter:
Rebecca Millerjohn is the youth services librarian with the Bubbler at Madison Public Library. Before entering the library world, she was a middle and high school classroom teacher in Houston, Texas and Chicago, Illinois. A 2020 Library Journal Mover & Shaker, her library work focuses on hands-on exploratory learning, educator support, and strategic partnerships with MPL's Bubbler program. As the Bubbler’s project manager for their Summer of Making Internship and Making Spaces initiatives, she loves sock monsters, power tools, paper circuits, and when kids get little scrunched faces that shows they are THINKING. Her current projects include community engagement with Madison educational partners, the creation of Madison Public Library’s Impact blog, and research into making & learning assessments and practices. When she grows up, she would like to go back to school to become a landscape architect or a furniture restorer. Prototype Your Professional Life
Julia Maddox, University of Rochester Libraries
Friday, September 17th, 10:00 am-11:00 am
In this interactive session, we will learn how to use Stanford’s Design Thinking process to prototype out-of-the-box solutions for addressing challenges in our library and profession. Julia Maddox will help us begin by identifying problems we’re experiencing in our work. We’ll then imagine unexpected ideas for addressing those problems. Finally, we’ll design a prototype for testing out one of the ideas... within a week! In a year like no other, we’ve all had to learn to experiment with new ways of working. This session will help us continue that spirit of experimentation, agility, and risk-taking long after the pandemic.
Presenter:
Julia Maddox is an educator and consultant who helps teams build their capacity for creative problem solving. She is the founder of the Barbara J. Burger iZone at the University of Rochester Libraries, helping students make creative connections that spark action. In iZone’s vibrant innovation space (and now online!), our team helps students learn to explore ideas with creativity, empathy and resilience.Why Not Us? The Case for AI in Libraries
Michael Hibben, Roanoke County Public Library
Thursday, September 30th from 10:00 am-11:00 am
Over the past decade, artificial intelligence has gone from science fiction to science fact. From smart sensors in our homes, to virtual assistants in our phones, and our recommendations on Amazon, Netflix, Google, and social media feeds, AI’s rapid expansion into our daily lives is taking place with little oversight or regulation. What role should libraries play in helping our communities understand all the possibilities and possible pitfalls of artificial intelligence? In this session, Michael Hibben will make the case that libraries must take the lead with AI literacy. He’ll talk about the Roanoke County Public Library’s award-wining work with AI and high tech and show you the many options you have to start AI programming at your library.
Learning Objectives:
By attending this session, you’ll learn why libraries must lead with AI literacy, how to make the case for AI programing to your Director, staff, and community, and how to get started with AI programming.
Presenter:
Michael Hibben is Administrative Librarian with the Roanoke County Public Library in the Blue Ridge Mountains of Virginia where he oversees the system’s headquarters library. Named one of Library Journal’s 2020 Movers & Shakers, Michael leads technology initiatives for his system including the recruitment of SoftBank Robotics’ Pepper the humanoid robot and Misty the robot from Misty Robots – both first in the nation for public libraries. Before moving to Virginia, he lived in Los Angeles where he worked for the Los Angeles Public Library.Location: Online
Via Zoom
8th Annual Emerging Technology Symposium: Explore, Adapt and Transform-Keynote -Innovations in Libraries
9/8/2021 - 9/30/2021
Innovation in Libraries
Dr. Roslyn Dean, Broward County (FL) Library
Wednesday, September 8th, 10:00 am-11:00 am
What is next for library innovation? As libraries continue their primary mission, to offer access to information, they garner ideas to implement emerging technologies that broaden the reach and access. Broward County Library recently implemented two innovative initiatives designed to expand access to the library in unique ways and reach customers beyond the walls of the library.
Broward County Library’s Project Welcome initiative innovatively invites and guides newcomers/immigrants – English Language Learners as they adjust to living in Broward. The multi-faceted initiative consists of several ways to offer programs and services in multiple languages so that limited or non-English speakers have access to information without the limitation of language. One way the initiative did this was through the implementation of Amazon Echo Dot voice assistance devices, using language translation skills to bridge the language barrier.
Virtual AARLCC, another Broward County Library innovation, is the 3D modeling program that expanded access to the African American Research Library and Culture Center’s special collections. The project team 3D scanned African artifacts in the special collections and made them available on a website designed especially for featuring the objects. Although accessible to the public by appointment, these objects were hidden treasures that some may have never been aware of until the inception of Virtual AARLCC. Now, the 3D images of these artifacts are accessible to anyone interested via a free website.
Participates in this presentation will leave understanding how voice assistance can work as a language-translation tool in their library and will be able to determine if 3D modeling is a viable option. Participants will also leave with the speaker’s ideas on what is next in innovation for libraries.
Learning Objectives:
The goal of this presentation is to help participants understand how voice assistance tools enhance library services. The speaker will also help participants identify ways to use digitization to expand access to library collections and explore new ways to innovate library services.
Presenter:
Dr. Roslyn Dean is the Community Engagement Manager for Broward County Library in Fort Lauderdale, FL area. She supervises adult, youth, and learning program services for the library system as well as digital initiatives, outreach, volunteer services, and advantage marketing. In her over three years with Broward County Library, she has spearheaded initiatives such as the library’s LSTA grant awarded projects on 3D scanning archived objects in the Special Collections, the Echo Dot language translation program, and bridging the digital divide through the library’s new “My Digital Summer Learning Program,” for students in grades K – 3. Roslyn was one of Library Journal’s 2020 Movers and Shakers for Innovation, and she implemented and oversees the library’s virtual program model as a result of the COVID-19 pandemic. Dr. Dean’s primary focus is on bringing innovative programs and services with a technology spin to Broward County Library users.
Location: Online
Via Zoom
9/8/2021 - 9/30/2021
Innovation in Libraries
Dr. Roslyn Dean, Broward County (FL) Library
Wednesday, September 8th, 10:00 am-11:00 am
What is next for library innovation? As libraries continue their primary mission, to offer access to information, they garner ideas to implement emerging technologies that broaden the reach and access. Broward County Library recently implemented two innovative initiatives designed to expand access to the library in unique ways and reach customers beyond the walls of the library.
Broward County Library’s Project Welcome initiative innovatively invites and guides newcomers/immigrants – English Language Learners as they adjust to living in Broward. The multi-faceted initiative consists of several ways to offer programs and services in multiple languages so that limited or non-English speakers have access to information without the limitation of language. One way the initiative did this was through the implementation of Amazon Echo Dot voice assistance devices, using language translation skills to bridge the language barrier.
Virtual AARLCC, another Broward County Library innovation, is the 3D modeling program that expanded access to the African American Research Library and Culture Center’s special collections. The project team 3D scanned African artifacts in the special collections and made them available on a website designed especially for featuring the objects. Although accessible to the public by appointment, these objects were hidden treasures that some may have never been aware of until the inception of Virtual AARLCC. Now, the 3D images of these artifacts are accessible to anyone interested via a free website.
Participates in this presentation will leave understanding how voice assistance can work as a language-translation tool in their library and will be able to determine if 3D modeling is a viable option. Participants will also leave with the speaker’s ideas on what is next in innovation for libraries.
Learning Objectives:
The goal of this presentation is to help participants understand how voice assistance tools enhance library services. The speaker will also help participants identify ways to use digitization to expand access to library collections and explore new ways to innovate library services.
Presenter:
Dr. Roslyn Dean is the Community Engagement Manager for Broward County Library in Fort Lauderdale, FL area. She supervises adult, youth, and learning program services for the library system as well as digital initiatives, outreach, volunteer services, and advantage marketing. In her over three years with Broward County Library, she has spearheaded initiatives such as the library’s LSTA grant awarded projects on 3D scanning archived objects in the Special Collections, the Echo Dot language translation program, and bridging the digital divide through the library’s new “My Digital Summer Learning Program,” for students in grades K – 3. Roslyn was one of Library Journal’s 2020 Movers and Shakers for Innovation, and she implemented and oversees the library’s virtual program model as a result of the COVID-19 pandemic. Dr. Dean’s primary focus is on bringing innovative programs and services with a technology spin to Broward County Library users.Location: Online
Via Zoom
8th Annual Emerging Technology Symposium: Explore, Adapt and Transform-Poster Sessions
9/8/2021 - 9/30/2021
In 2020, the Broward County African-American Research Library and Cultural Center (AARLCC) received an ALA Carnegie-Whitney grant to create an electronic resource that highlights their unique Ashley Bryan Art collection and Coretta Scott King book collection. The intent was to use the bulk of the money to pay a web designer to create the resource and staff would research and provide content. After receiving the grant, we learned that Sirsi Dynix, a newly purchased ILS for our library system, has a platform called Sirsi Rooms that we could use to create our resource which would link directly to the library's catalog. The AARLCC Youth Services Team - Lisa Jackson, Steven Marshall and Lauren Odom - will discuss the process it took to completely switch gears, find new ways to expend the funds, learn how to use the new ILS and create a resource that is both functional and beautifully rendered.
Presenters:
Lisa Jackson has been a Librarian with the Broward County Library System in Fort Lauderdale, Florida for over 20 years and is currently the Supervisor of Youth Services at the African American Research Library and Cultural Center branch. Here she has the distinct pleasure of coordinating materials and services - with her team of committed librarians - geared toward youth from birth to 18 and their parents. She earned her Master of Library and Information Science from Wayne State University in Detroit, Michigan. is an avid reader of non-fiction and works with the local Humane Society's Trap-And-Release program.
Virtual story times with a tech twist. When we switched to all virtual programing, we took the groundwork of, our digital story time called Tap n’Read and turned it into a virtual programming that still allowed for traditional story time activities like songs, rhymes or crafts, as well as digital resource recommendations. The success of this program then led to the creation of our Teen Collaboratory that combined Makerspace thinking with tech gadgets and stories for Middle Schoolers through High School teens.
Presenter:
Tawnee Isner graduated with her MLIS in 2020 from Kent State University. She has worked at the Kinsman Free Public Library for three years as an aide and then was promoted to Technology Trainer. When she is not at work, she can be found reading horror, crafting, and baking.
"Alexa, place that book on hold" talks about how we use our smart devices like your Alexa or Google Home AI to allow people to access their library account, check our catalog, and put books on hold.
Presenter:
Molly Howard is the Technology Coordinator at the Granville Public Library in Granville, Ohio, where she teaches a wide range of technology classes for all ages. She was born and raised in Central Ohio, leaving for a short stint to Florida to earn her Associate of Science specializing in Video Production. When not at work, she lives with her husband, their teenage son, and three cats. She ups her nerd cred by playing Dungeons and Dragons and throwing rocks and trees competitively in a kilt at Highland Games around the midwest.
Location: Online
Via Zoom
9/8/2021 - 9/30/2021
The Metamorphosis of a Special Collection: The Ashley Bryan Art Series at the African-American Research Library and Cultural Center
Lisa Jackson, Broward County Library System, Florida
Steven Marshall, African-American Research Library and Cultural Center, Florida
Lauren Odom, African-American Research Library and Cultural Center, Florida
Tuesday, Septemeber 21, 2021 from 2:00 pm - 2:30 pm
In 2020, the Broward County African-American Research Library and Cultural Center (AARLCC) received an ALA Carnegie-Whitney grant to create an electronic resource that highlights their unique Ashley Bryan Art collection and Coretta Scott King book collection. The intent was to use the bulk of the money to pay a web designer to create the resource and staff would research and provide content. After receiving the grant, we learned that Sirsi Dynix, a newly purchased ILS for our library system, has a platform called Sirsi Rooms that we could use to create our resource which would link directly to the library's catalog. The AARLCC Youth Services Team - Lisa Jackson, Steven Marshall and Lauren Odom - will discuss the process it took to completely switch gears, find new ways to expend the funds, learn how to use the new ILS and create a resource that is both functional and beautifully rendered.Presenters:
Lisa Jackson has been a Librarian with the Broward County Library System in Fort Lauderdale, Florida for over 20 years and is currently the Supervisor of Youth Services at the African American Research Library and Cultural Center branch. Here she has the distinct pleasure of coordinating materials and services - with her team of committed librarians - geared toward youth from birth to 18 and their parents. She earned her Master of Library and Information Science from Wayne State University in Detroit, Michigan. is an avid reader of non-fiction and works with the local Humane Society's Trap-And-Release program.
Steven Marshall is a Librarian Senior at the African-American Research Library and Cultural Center (AARLCC) in Fort Lauderdale, FL. Originally from the Chicago suburbs, Steven earned his Master’s of Library and Information Science degree from Florida State University and has worked at public and university libraries in Illinois and Florida. He has worked at AARLCC as a Youth Services Librarian since 2016.
Lauren Nicole Odom is a librarian at the African American Research Library and Cultural Center located in Fort Lauderdale, FL. There she works in the youth services department and coordinates programs primarily for teens and tweens. Ms. Odom attended Nova Southeastern University for her undergraduate studies and went on to graduate from North Carolina Central University with a Master of Library Science. She enjoys the arts, including making masterpieces of her own creation and writing poetry as well as reading.
Virtual Story times with a Tech twist: How we use Livestreams, and Google Meet to share literacy apps and technology tools with families and teens
Tawnee Isner, Kinsman Free Library
Friday, September 24, 2021 from 10:00 am - 10:45 am
Virtual story times with a tech twist. When we switched to all virtual programing, we took the groundwork of, our digital story time called Tap n’Read and turned it into a virtual programming that still allowed for traditional story time activities like songs, rhymes or crafts, as well as digital resource recommendations. The success of this program then led to the creation of our Teen Collaboratory that combined Makerspace thinking with tech gadgets and stories for Middle Schoolers through High School teens. Presenter:
Tawnee Isner graduated with her MLIS in 2020 from Kent State University. She has worked at the Kinsman Free Public Library for three years as an aide and then was promoted to Technology Trainer. When she is not at work, she can be found reading horror, crafting, and baking.
Alexa, place that book on hold
Molly Howard, Granville Public Library
Tuesday, September 28, 2021 from 2:00 pm -- 2:45 pm
"Alexa, place that book on hold" talks about how we use our smart devices like your Alexa or Google Home AI to allow people to access their library account, check our catalog, and put books on hold. Presenter:
Molly Howard is the Technology Coordinator at the Granville Public Library in Granville, Ohio, where she teaches a wide range of technology classes for all ages. She was born and raised in Central Ohio, leaving for a short stint to Florida to earn her Associate of Science specializing in Video Production. When not at work, she lives with her husband, their teenage son, and three cats. She ups her nerd cred by playing Dungeons and Dragons and throwing rocks and trees competitively in a kilt at Highland Games around the midwest.
Location: Online
Via Zoom
From Entertainment to Education
9/8/2021 - 9/30/2021
From Entertainment To Education: VR for Skills Development
NEO-RLS has expressed the importance of using technology to create a sense of community-and make technology accessible to everyone. Open-access and unrestricted exploration via VR is the first step.
What comes next?
What if libraries could use the existing Virtual Reality equipment and not just to inform but to inspire? How can VR be used to invite creativity, open doors to new exploration, teach, train, support and inspire library patrons of all ages? How can Media Centers adapt existing technology and networks to open doors to new opportunities and greater quality of life?
With TRANSFR’s hands-on simulation-based training, libraries can expose people to new careers they may love but have never even imagined. Currently, learners can study and watch but there is no realistic way to offer hands-on workplace training to ensure learners experience the tools and skills needed in the workplace.
Libraries will be able to provide a way to close the skills gap, explore emerging industry technologies, and create a pathway to the many well-paying, in-demand jobs in America.
In this interactive workshop, CEO and founder Bharani Rajakumar and CSM Sam Chada, MLIS will provide a glimpse inside a TRANSFR training Simulation, share real-life examples of the transformative power of simulation-based training and then move on to a roundtable discussion of how to best engage library patrons of all ages to explore new skills via the TRANSFR catalog, existing relationships and community connections.
Bharani Rajakumar, founder and CEO of TRANSFR, is on a mission to create alternative pathways to career success through intuitive learning methods so more people can succeed and be upwardly mobile. A determined “Disruptor”, Bharani passionately leads the TRANSFR team in strategic partnerships to achieve his mission “Our goal is to come up with a more effective and enjoyable way to get people jobs that pay well. What we’re disrupting is the idea that there’s only one way to get there. If we can work with schools to help people find their best career path so they are better trained and have a higher earnings potential while helping employers get the high caliber teammates they need then everyone wins”
This is Rajakumar’s second technology company with its sights set on transforming the way people learn and achieve. He was the co-founder of math tutoring software company LearnBop, which was acquired in 2014 by online learning company K12 Inc.
Sam Chada MLIS MBA is a TRANSFR career success manager with over ten years of experience successfully integrating emerging technologies into public libraries. An experienced collectionHQ/digital products customer success manager with Baker & Taylor, Sam has also served as an emerging technologies librarian at Sandusky Library (OH) and assistant director of Wayne County Public Library (OH).
In 2012, Library Journal recognized Sam as a Mover & Shaker – Tech Leader for her dedication to the professional and worked accomplished at Sandusky Library. Here, she rolled out the nation’s first Roku & WiFi lending program, as well as installed a state-of-the-art digital media lab and early literacy center.
Location: Online
Via Zoom
9/8/2021 - 9/30/2021
From Entertainment To Education: VR for Skills Development
Bharani Rajakumar, founder and CEO of TRANSFR www.transfrvr.com and
Sam Chada, MLIS, Career Success Manager, TRANSFR, former NEO-RLS Library Member and M&S - Tech Innovator award winner
Friday, September 10th from 10:00-10:45am
NEO-RLS has expressed the importance of using technology to create a sense of community-and make technology accessible to everyone. Open-access and unrestricted exploration via VR is the first step.
What comes next?
What if libraries could use the existing Virtual Reality equipment and not just to inform but to inspire? How can VR be used to invite creativity, open doors to new exploration, teach, train, support and inspire library patrons of all ages? How can Media Centers adapt existing technology and networks to open doors to new opportunities and greater quality of life?
With TRANSFR’s hands-on simulation-based training, libraries can expose people to new careers they may love but have never even imagined. Currently, learners can study and watch but there is no realistic way to offer hands-on workplace training to ensure learners experience the tools and skills needed in the workplace.
Libraries will be able to provide a way to close the skills gap, explore emerging industry technologies, and create a pathway to the many well-paying, in-demand jobs in America.
In this interactive workshop, CEO and founder Bharani Rajakumar and CSM Sam Chada, MLIS will provide a glimpse inside a TRANSFR training Simulation, share real-life examples of the transformative power of simulation-based training and then move on to a roundtable discussion of how to best engage library patrons of all ages to explore new skills via the TRANSFR catalog, existing relationships and community connections.
Learning Objectives:
Together, the participants will explore:
-
What transforms VR from entertainment to education?
-
How can libraries leverage TRANSFR to bridge the digital divide?
-
What should programming look like to get the best out of the TRANSFR partnership?
Presenters:
Bharani Rajakumar, founder and CEO of TRANSFR, is on a mission to create alternative pathways to career success through intuitive learning methods so more people can succeed and be upwardly mobile. A determined “Disruptor”, Bharani passionately leads the TRANSFR team in strategic partnerships to achieve his mission “Our goal is to come up with a more effective and enjoyable way to get people jobs that pay well. What we’re disrupting is the idea that there’s only one way to get there. If we can work with schools to help people find their best career path so they are better trained and have a higher earnings potential while helping employers get the high caliber teammates they need then everyone wins”This is Rajakumar’s second technology company with its sights set on transforming the way people learn and achieve. He was the co-founder of math tutoring software company LearnBop, which was acquired in 2014 by online learning company K12 Inc.
Sam Chada MLIS MBA is a TRANSFR career success manager with over ten years of experience successfully integrating emerging technologies into public libraries. An experienced collectionHQ/digital products customer success manager with Baker & Taylor, Sam has also served as an emerging technologies librarian at Sandusky Library (OH) and assistant director of Wayne County Public Library (OH).In 2012, Library Journal recognized Sam as a Mover & Shaker – Tech Leader for her dedication to the professional and worked accomplished at Sandusky Library. Here, she rolled out the nation’s first Roku & WiFi lending program, as well as installed a state-of-the-art digital media lab and early literacy center.
Location: Online
Via Zoom
Insights into Innovation (and why this "innovator" really just wants a warm brownie and a nap)
9/8/2021 - 9/30/2021
Insights into Innovation (and why this "innovator" really just wants a warm brownie and a nap)
Rebecca Millerjohn, Madison Public Library, Wisconsin
Wednesday, September 15th, 10:00 am-11:00 am
In 2020, Rebecca Millerjohn was named a Library Journal Mover & Shaker for the innovations she championed with Madison Public Library's learning and assessment practices. She has had many wonderful people in the last year jovially ask her, "How does it feel?!" If she were being honest, she would answer uncomfortable. She always assumed that innovating was a born trait, that some people just naturally generate brilliant new ideas and *poof* make them come true. Yet, she has been at the head of several successful innovations with the Bubbler at Madison Public Library over the last 6 years, and every time there is no *poof*. They generally start with trepidation, a lot of sighing, and even when there is giddiness about the possibilities and potential, there is also anxiety and the sobering truth that stepping out into the unknown is most likely going to take a lot of work. Yet when the outcomes are worthwhile - the chance to co-build opportunities with your community to enhance learning - we need to be able to say yes. We need to be able to acknowledge that discomfort while continuing to persist in exploring, adapting and transforming. This is a talk for all of the reluctant innovators out there. And when it’s over, we can all go eat a warm brownie and take a nap, because we deserve it.
Presenter:
Rebecca Millerjohn is the youth services librarian with the Bubbler at Madison Public Library. Before entering the library world, she was a middle and high school classroom teacher in Houston, Texas and Chicago, Illinois. A 2020 Library Journal Mover & Shaker, her library work focuses on hands-on exploratory learning, educator support, and strategic partnerships with MPL's Bubbler program. As the Bubbler’s project manager for their Summer of Making Internship and Making Spaces initiatives, she loves sock monsters, power tools, paper circuits, and when kids get little scrunched faces that shows they are THINKING. Her current projects include community engagement with Madison educational partners, the creation of Madison Public Library’s Impact blog, and research into making & learning assessments and practices. When she grows up, she would like to go back to school to become a landscape architect or a furniture restorer.
Location: Online
Via Zoom
9/8/2021 - 9/30/2021
Insights into Innovation (and why this "innovator" really just wants a warm brownie and a nap)
Rebecca Millerjohn, Madison Public Library, Wisconsin
Wednesday, September 15th, 10:00 am-11:00 am
In 2020, Rebecca Millerjohn was named a Library Journal Mover & Shaker for the innovations she championed with Madison Public Library's learning and assessment practices. She has had many wonderful people in the last year jovially ask her, "How does it feel?!" If she were being honest, she would answer uncomfortable. She always assumed that innovating was a born trait, that some people just naturally generate brilliant new ideas and *poof* make them come true. Yet, she has been at the head of several successful innovations with the Bubbler at Madison Public Library over the last 6 years, and every time there is no *poof*. They generally start with trepidation, a lot of sighing, and even when there is giddiness about the possibilities and potential, there is also anxiety and the sobering truth that stepping out into the unknown is most likely going to take a lot of work. Yet when the outcomes are worthwhile - the chance to co-build opportunities with your community to enhance learning - we need to be able to say yes. We need to be able to acknowledge that discomfort while continuing to persist in exploring, adapting and transforming. This is a talk for all of the reluctant innovators out there. And when it’s over, we can all go eat a warm brownie and take a nap, because we deserve it.
Presenter:
Rebecca Millerjohn is the youth services librarian with the Bubbler at Madison Public Library. Before entering the library world, she was a middle and high school classroom teacher in Houston, Texas and Chicago, Illinois. A 2020 Library Journal Mover & Shaker, her library work focuses on hands-on exploratory learning, educator support, and strategic partnerships with MPL's Bubbler program. As the Bubbler’s project manager for their Summer of Making Internship and Making Spaces initiatives, she loves sock monsters, power tools, paper circuits, and when kids get little scrunched faces that shows they are THINKING. Her current projects include community engagement with Madison educational partners, the creation of Madison Public Library’s Impact blog, and research into making & learning assessments and practices. When she grows up, she would like to go back to school to become a landscape architect or a furniture restorer. Location: Online
Via Zoom
Practicing Empathy with Virtual Reality
9/8/2021 - 9/30/2021
Practicing Empathy with Virtual Reality
Studies show that experiencing someone else’s life deepens understanding, understanding cultivates empathy, and empathy motivates action— thereby fostering a more welcoming, vibrant community. However, there are many reasons you might not be able to physically meet and learn directly from others: time, money, location, and more.
In this postmortem we break down Richland Library’s My Life Experience Empathy Lab to answer the questions: Why use virtual reality to build empathy? What programming challenges were faced? What kinds of equipment and training are necessary? And what changes have there been in the technology?
Presenter:
Cecil Decker is a teaching artist providing free access to professional media tools in Columbia, SC. They teach regular classes and workshops through Richland Library and the University of South Carolina. Most recently, they have worked in collaboration with the MIT Media Lab’s Public Library Innovation Exchange to help youth and adults explore creative coding through Scratch and micro:bits.
Location: Online
Via Zoom
9/8/2021 - 9/30/2021
Practicing Empathy with Virtual Reality
Cecil Decker, Richland Library, South Carolina
Thursday, September 23rd from 2:00 pm - 3:00pm
Studies show that experiencing someone else’s life deepens understanding, understanding cultivates empathy, and empathy motivates action— thereby fostering a more welcoming, vibrant community. However, there are many reasons you might not be able to physically meet and learn directly from others: time, money, location, and more.In this postmortem we break down Richland Library’s My Life Experience Empathy Lab to answer the questions: Why use virtual reality to build empathy? What programming challenges were faced? What kinds of equipment and training are necessary? And what changes have there been in the technology?
Presenter:
Cecil Decker is a teaching artist providing free access to professional media tools in Columbia, SC. They teach regular classes and workshops through Richland Library and the University of South Carolina. Most recently, they have worked in collaboration with the MIT Media Lab’s Public Library Innovation Exchange to help youth and adults explore creative coding through Scratch and micro:bits.Location: Online
Via Zoom
Prototype Your Professional Life
9/8/2021 - 9/30/2021
Prototype Your Professional Life
Julia Maddox, University of Rochester Libraries
Friday, September 17th, 10:00 am-11:00 am
In this interactive session, we will learn how to use Stanford’s Design Thinking process to prototype out-of-the-box solutions for addressing challenges in our library and profession. Julia Maddox will help us begin by identifying problems we’re experiencing in our work. We’ll then imagine unexpected ideas for addressing those problems. Finally, we’ll design a prototype for testing out one of the ideas... within a week! In a year like no other, we’ve all had to learn to experiment with new ways of working. This session will help us continue that spirit of experimentation, agility, and risk-taking long after the pandemic.
Presenter:
Julia Maddox is an educator and consultant who helps teams build their capacity for creative problem solving. She is the founder of the Barbara J. Burger iZone at the University of Rochester Libraries, helping students make creative connections that spark action. In iZone’s vibrant innovation space (and now online!), our team helps students learn to explore ideas with creativity, empathy and resilience.
Location: Online
Via Zoom
9/8/2021 - 9/30/2021
Prototype Your Professional Life
Julia Maddox, University of Rochester Libraries
Friday, September 17th, 10:00 am-11:00 am
In this interactive session, we will learn how to use Stanford’s Design Thinking process to prototype out-of-the-box solutions for addressing challenges in our library and profession. Julia Maddox will help us begin by identifying problems we’re experiencing in our work. We’ll then imagine unexpected ideas for addressing those problems. Finally, we’ll design a prototype for testing out one of the ideas... within a week! In a year like no other, we’ve all had to learn to experiment with new ways of working. This session will help us continue that spirit of experimentation, agility, and risk-taking long after the pandemic.
Presenter:
Julia Maddox is an educator and consultant who helps teams build their capacity for creative problem solving. She is the founder of the Barbara J. Burger iZone at the University of Rochester Libraries, helping students make creative connections that spark action. In iZone’s vibrant innovation space (and now online!), our team helps students learn to explore ideas with creativity, empathy and resilience.Location: Online
Via Zoom
Why Not Us? The Case for AI in Libraries
9/8/2021 - 9/30/2021
Why Not Us? The Case for AI in Libraries
Michael Hibben, Roanoke County Public Library
Thursday, September 30th from 10:00 am-11:00 am
Over the past decade, artificial intelligence has gone from science fiction to science fact. From smart sensors in our homes, to virtual assistants in our phones, and our recommendations on Amazon, Netflix, Google, and social media feeds, AI’s rapid expansion into our daily lives is taking place with little oversight or regulation. What role should libraries play in helping our communities understand all the possibilities and possible pitfalls of artificial intelligence? In this session, Michael Hibben will make the case that libraries must take the lead with AI literacy. He’ll talk about the Roanoke County Public Library’s award-wining work with AI and high tech and show you the many options you have to start AI programming at your library.
Learning Objectives:
By attending this session, you’ll learn why libraries must lead with AI literacy, how to make the case for AI programing to your Director, staff, and community, and how to get started with AI programming.
Presenter:
Michael Hibben is Administrative Librarian with the Roanoke County Public Library in the Blue Ridge Mountains of Virginia where he oversees the system’s headquarters library. Named one of Library Journal’s 2020 Movers & Shakers, Michael leads technology initiatives for his system including the recruitment of SoftBank Robotics’ Pepper the humanoid robot and Misty the robot from Misty Robots – both first in the nation for public libraries. Before moving to Virginia, he lived in Los Angeles where he worked for the Los Angeles Public Library.
Location: Online
Via Zoom
9/8/2021 - 9/30/2021
Why Not Us? The Case for AI in Libraries
Michael Hibben, Roanoke County Public Library
Thursday, September 30th from 10:00 am-11:00 am
Over the past decade, artificial intelligence has gone from science fiction to science fact. From smart sensors in our homes, to virtual assistants in our phones, and our recommendations on Amazon, Netflix, Google, and social media feeds, AI’s rapid expansion into our daily lives is taking place with little oversight or regulation. What role should libraries play in helping our communities understand all the possibilities and possible pitfalls of artificial intelligence? In this session, Michael Hibben will make the case that libraries must take the lead with AI literacy. He’ll talk about the Roanoke County Public Library’s award-wining work with AI and high tech and show you the many options you have to start AI programming at your library.
Learning Objectives:
By attending this session, you’ll learn why libraries must lead with AI literacy, how to make the case for AI programing to your Director, staff, and community, and how to get started with AI programming.
Presenter:
Michael Hibben is Administrative Librarian with the Roanoke County Public Library in the Blue Ridge Mountains of Virginia where he oversees the system’s headquarters library. Named one of Library Journal’s 2020 Movers & Shakers, Michael leads technology initiatives for his system including the recruitment of SoftBank Robotics’ Pepper the humanoid robot and Misty the robot from Misty Robots – both first in the nation for public libraries. Before moving to Virginia, he lived in Los Angeles where he worked for the Los Angeles Public Library.Location: Online
Via Zoom
Good Hiring Practices: Learn how to ask great questions & read basic body language signals
9/16/2021
Successful companies are made up of great employees, so why not hire great employees? Hiring and training employees is an expensive venture. Be sure to hire the right person for the right position. Hiring the right person is about more than skills and abilities; it is about finding the right combination of skills, attitude, and fit for your organization's culture.
Participants will learn the how to select the most qualified job candidate by applying the ever-popular behavioral approach to interviewing. This method, developed by industrial psychologist Dr. Paul Green, directs you to probe the job applicant for specific examples of their past. The reason is simple: The best predictor of a job applicant's future work behavior is their past work behavior.
In addition to interviewing techniques, interviewers think candidates who slouch are bored or arrogant and decide to turn them down. But, how much should we trust our impressions of candidates’ body language during interviews? We’re all naturally able to pick up on nonverbal cues. Though often useful, non-verbal cues can be misleading. Understanding body language isn’t an exact science. In this program, we will learn some of the basic clues to positive interest and attitude.
Good hiring practices will save your company time and money as you will be recruiting and hiring the right candidates. Your hiring managers will benefit from this program as it prepares them to seek out that great candidate and make sure they are a fit for your company.
Learning Objectives:
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built a robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.
Location: Online via Zoom
9/16/2021
Successful companies are made up of great employees, so why not hire great employees? Hiring and training employees is an expensive venture. Be sure to hire the right person for the right position. Hiring the right person is about more than skills and abilities; it is about finding the right combination of skills, attitude, and fit for your organization's culture.
Participants will learn the how to select the most qualified job candidate by applying the ever-popular behavioral approach to interviewing. This method, developed by industrial psychologist Dr. Paul Green, directs you to probe the job applicant for specific examples of their past. The reason is simple: The best predictor of a job applicant's future work behavior is their past work behavior.
In addition to interviewing techniques, interviewers think candidates who slouch are bored or arrogant and decide to turn them down. But, how much should we trust our impressions of candidates’ body language during interviews? We’re all naturally able to pick up on nonverbal cues. Though often useful, non-verbal cues can be misleading. Understanding body language isn’t an exact science. In this program, we will learn some of the basic clues to positive interest and attitude.
Good hiring practices will save your company time and money as you will be recruiting and hiring the right candidates. Your hiring managers will benefit from this program as it prepares them to seek out that great candidate and make sure they are a fit for your company.
Learning Objectives:
- Practice steps and techniques to use in a behavioral based interview
- Utilize questions to uncover past behaviors to predict future performance
- Recognize basic understanding of how to read positive and negative body language candidates will demonstrate in an interview
- Learn body language signals that communicate their communication style which will assist you in assessing their potential success in a position
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built a robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.Location: Online via Zoom
Good Hiring Practices: Learn how to ask great questions & read basic body language signals
9/16/2021
Successful companies are made up of great employees, so why not hire great employees? Hiring and training employees is an expensive venture. Be sure to hire the right person for the right position. Hiring the right person is about more than skills and abilities; it is about finding the right combination of skills, attitude, and fit for your organization's culture.
Participants will learn the how to select the most qualified job candidate by applying the ever-popular behavioral approach to interviewing. This method, developed by industrial psychologist Dr. Paul Green, directs you to probe the job applicant for specific examples of their past. The reason is simple: The best predictor of a job applicant's future work behavior is their past work behavior.
In addition to interviewing techniques, interviewers think candidates who slouch are bored or arrogant and decide to turn them down. But, how much should we trust our impressions of candidates’ body language during interviews? We’re all naturally able to pick up on nonverbal cues. Though often useful, non-verbal cues can be misleading. Understanding body language isn’t an exact science. In this program, we will learn some of the basic clues to positive interest and attitude.
Good hiring practices will save your company time and money as you will be recruiting and hiring the right candidates. Your hiring managers will benefit from this program as it prepares them to seek out that great candidate and make sure they are a fit for your company.
Learning Objectives:
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built a robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.
Location: Online via Zoom
9/16/2021
Successful companies are made up of great employees, so why not hire great employees? Hiring and training employees is an expensive venture. Be sure to hire the right person for the right position. Hiring the right person is about more than skills and abilities; it is about finding the right combination of skills, attitude, and fit for your organization's culture.Participants will learn the how to select the most qualified job candidate by applying the ever-popular behavioral approach to interviewing. This method, developed by industrial psychologist Dr. Paul Green, directs you to probe the job applicant for specific examples of their past. The reason is simple: The best predictor of a job applicant's future work behavior is their past work behavior.
In addition to interviewing techniques, interviewers think candidates who slouch are bored or arrogant and decide to turn them down. But, how much should we trust our impressions of candidates’ body language during interviews? We’re all naturally able to pick up on nonverbal cues. Though often useful, non-verbal cues can be misleading. Understanding body language isn’t an exact science. In this program, we will learn some of the basic clues to positive interest and attitude.
Good hiring practices will save your company time and money as you will be recruiting and hiring the right candidates. Your hiring managers will benefit from this program as it prepares them to seek out that great candidate and make sure they are a fit for your company.
Learning Objectives:
- Practice steps and techniques to use in a behavioral based interview
- Utilize questions to uncover past behaviors to predict future performance
- Recognize basic understanding of how to read positive and negative body language candidates will demonstrate in an interview
- Learn body language signals that communicate their communication style which will assist you in assessing their potential success in a position
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built a robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.Location: Online via Zoom
Disability 301: Recruiting a Person with a Disability: Do’s and Don’t’s
10/19/2021
In this session, the presenter will talk about accessibility for people with disabilities during the accommodation process as well as increasing recruitment of people with disabilities. The presenter, a person with disabilities himself, will use personal experience to discuss these issues and will encourage questions throughout his session to elicit a robust discussion rather than a lecture.
Learning Objectives:
JJ Pionke is the Applied Health Sciences Librarian at the University of Illinois at Urbana-Champaign. He is an award-winning librarian whose research revolves around disability and accessibility for library patrons and employees. His most recent work focuses on the educational and behavioral needs of library science graduate students and current library employees in regards to disability and accessibility in libraries.
Location: Online via Zoom
10/19/2021
In this session, the presenter will talk about accessibility for people with disabilities during the accommodation process as well as increasing recruitment of people with disabilities. The presenter, a person with disabilities himself, will use personal experience to discuss these issues and will encourage questions throughout his session to elicit a robust discussion rather than a lecture.
Learning Objectives:
- Accessibility for people with disabilities
- Accommodations process
- Recruiting people with disabilities
JJ Pionke is the Applied Health Sciences Librarian at the University of Illinois at Urbana-Champaign. He is an award-winning librarian whose research revolves around disability and accessibility for library patrons and employees. His most recent work focuses on the educational and behavioral needs of library science graduate students and current library employees in regards to disability and accessibility in libraries.Location: Online via Zoom
Disability 301: Recruiting a Person with a Disability: Do’s and Don’t’s
10/19/2021
In this session, the presenter will talk about accessibility for people with disabilities during the accommodation process as well as increasing recruitment of people with disabilities. The presenter, a person with disabilities himself, will use personal experience to discuss these issues and will encourage questions throughout his session to elicit a robust discussion rather than a lecture.
Learning Objectives:
JJ Pionke is the Applied Health Sciences Librarian at the University of Illinois at Urbana-Champaign. He is an award-winning librarian whose research revolves around disability and accessibility for library patrons and employees. His most recent work focuses on the educational and behavioral needs of library science graduate students and current library employees in regards to disability and accessibility in libraries.
Location: Online via Zoom
10/19/2021
In this session, the presenter will talk about accessibility for people with disabilities during the accommodation process as well as increasing recruitment of people with disabilities. The presenter, a person with disabilities himself, will use personal experience to discuss these issues and will encourage questions throughout his session to elicit a robust discussion rather than a lecture.Learning Objectives:
- Accessibility for people with disabilities
- Accommodations process
- Recruiting people with disabilities
JJ Pionke is the Applied Health Sciences Librarian at the University of Illinois at Urbana-Champaign. He is an award-winning librarian whose research revolves around disability and accessibility for library patrons and employees. His most recent work focuses on the educational and behavioral needs of library science graduate students and current library employees in regards to disability and accessibility in libraries.Location: Online via Zoom
Bargaining Basics and Best Practices
10/20/2021
This interactive webinar will give participants an overview of traditional collective bargaining negotiations, typical contract provisions, “dos and don’ts” at the bargaining table and hot topics in collective bargaining. This webinar will help people new to negotiations learn about collective bargaining as well as giving seasoned bargaining team members the opportunity to brush up on their skills.
Presenter:
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
Location: Online via Zoom
10/20/2021
This interactive webinar will give participants an overview of traditional collective bargaining negotiations, typical contract provisions, “dos and don’ts” at the bargaining table and hot topics in collective bargaining. This webinar will help people new to negotiations learn about collective bargaining as well as giving seasoned bargaining team members the opportunity to brush up on their skills.
Presenter:
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.Location: Online via Zoom
Bargaining Basics and Best Practices
10/20/2021
This interactive webinar will give participants an overview of traditional collective bargaining negotiations, typical contract provisions, “dos and don’ts” at the bargaining table and hot topics in collective bargaining. This webinar will help people new to negotiations learn about collective bargaining as well as giving seasoned bargaining team members the opportunity to brush up on their skills.
Presenter:
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
Location: Online via Zoom
10/20/2021
This interactive webinar will give participants an overview of traditional collective bargaining negotiations, typical contract provisions, “dos and don’ts” at the bargaining table and hot topics in collective bargaining. This webinar will help people new to negotiations learn about collective bargaining as well as giving seasoned bargaining team members the opportunity to brush up on their skills.Presenter:
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.Location: Online via Zoom
Policing In Libraries and the Fog of Implicit Bias
10/21/2021
Presenters Jarrett Dapier and Dr. Emily Knox will present information regarding how/why to reduce police presence in libraries, how to change white supremacist library policies, and how "the fog of implicit bias" influences who is considered a threat and who is not in our spaces.
Learning Objectives:
At the end of the session, attendees will be able to:
Jarrett Dapier has worked as a young adult librarian for over 10 years at Evanston Public Library and, most recently, at Skokie Public Library, both just outside Chicago, IL. He has written about policing and libraries for American Libraries and Library Journal and in 2019 was named a Library Journal Mover & Shaker for his years of work producing teen theater in libraries. Also a children’s book author, his debut picture book, JAZZ FOR LUNCH!, was released by Simon & Schuster on September 7, 2021 and was followed by another, MR. WATSON'S CHICKENS, which was released by Chronicle Books on October 5, 2021. Both are available for purchase wherever you buy books.
Emily Knox is Interim Associate Dean for Academic Affairs and an associate professor in the School of Information Sciences at the University of Illinois at Urbana Champaign. Her book, Book Banning in 21st Century America (Rowman & Littlefield) is the first monograph in the Beta Phi Mu Scholars’ Series. Emily's articles have been published in the Library Quarterly, Library and Information Science Research, and the Journal of Intellectual Freedom and Privacy. She is president of the Board of Trustees of the Freedom to Read Foundation (FTRF) and serves on the boards of Beta Phi Mu and the National Coalition Against Censorship.
Location: Online via Zoom
10/21/2021
Presenters Jarrett Dapier and Dr. Emily Knox will present information regarding how/why to reduce police presence in libraries, how to change white supremacist library policies, and how "the fog of implicit bias" influences who is considered a threat and who is not in our spaces.
Learning Objectives:
At the end of the session, attendees will be able to:
- Identify how police presence in the library can threaten patron safety, harm patrons, and cause lasting, unintended and traumatizing consequences for patrons
- See how anticipatory action, preventive practices and expanded resources are needed to avoid future situations that commonly lead to police calls
- To understand how the "fog of implicit bias" clouds judgment with regards to determining who is and who is not a threat worthy of police presence in your library and how to work to unlearn that bias
Jarrett Dapier has worked as a young adult librarian for over 10 years at Evanston Public Library and, most recently, at Skokie Public Library, both just outside Chicago, IL. He has written about policing and libraries for American Libraries and Library Journal and in 2019 was named a Library Journal Mover & Shaker for his years of work producing teen theater in libraries. Also a children’s book author, his debut picture book, JAZZ FOR LUNCH!, was released by Simon & Schuster on September 7, 2021 and was followed by another, MR. WATSON'S CHICKENS, which was released by Chronicle Books on October 5, 2021. Both are available for purchase wherever you buy books.Emily Knox is Interim Associate Dean for Academic Affairs and an associate professor in the School of Information Sciences at the University of Illinois at Urbana Champaign. Her book, Book Banning in 21st Century America (Rowman & Littlefield) is the first monograph in the Beta Phi Mu Scholars’ Series. Emily's articles have been published in the Library Quarterly, Library and Information Science Research, and the Journal of Intellectual Freedom and Privacy. She is president of the Board of Trustees of the Freedom to Read Foundation (FTRF) and serves on the boards of Beta Phi Mu and the National Coalition Against Censorship.Location: Online via Zoom
Policing In Libraries and the Fog of Implicit Bias
10/21/2021
Presenters Jarrett Dapier and Dr. Emily Knox will present information regarding how/why to reduce police presence in libraries, how to change white supremacist library policies, and how "the fog of implicit bias" influences who is considered a threat and who is not in our spaces.
Learning Objectives:
At the end of the session, attendees will be able to:
Jarrett Dapier has worked as a young adult librarian for over 10 years at Evanston Public Library and, most recently, at Skokie Public Library, both just outside Chicago, IL. He has written about policing and libraries for American Libraries and Library Journal and in 2019 was named a Library Journal Mover & Shaker for his years of work producing teen theater in libraries. Also a children’s book author, his debut picture book, JAZZ FOR LUNCH!, was released by Simon & Schuster on September 7, 2021 and was followed by another, MR. WATSON'S CHICKENS, which was released by Chronicle Books on October 5, 2021. Both are available for purchase wherever you buy books.
Emily Knox is Interim Associate Dean for Academic Affairs and an associate professor in the School of Information Sciences at the University of Illinois at Urbana Champaign. Her book, Book Banning in 21st Century America (Rowman & Littlefield) is the first monograph in the Beta Phi Mu Scholars’ Series. Emily's articles have been published in the Library Quarterly, Library and Information Science Research, and the Journal of Intellectual Freedom and Privacy. She is president of the Board of Trustees of the Freedom to Read Foundation (FTRF) and serves on the boards of Beta Phi Mu and the National Coalition Against Censorship.
Location: Online via Zoom
10/21/2021
Presenters Jarrett Dapier and Dr. Emily Knox will present information regarding how/why to reduce police presence in libraries, how to change white supremacist library policies, and how "the fog of implicit bias" influences who is considered a threat and who is not in our spaces.Learning Objectives:
At the end of the session, attendees will be able to:
- Identify how police presence in the library can threaten patron safety, harm patrons, and cause lasting, unintended and traumatizing consequences for patrons
- See how anticipatory action, preventive practices and expanded resources are needed to avoid future situations that commonly lead to police calls
- To understand how the "fog of implicit bias" clouds judgment with regards to determining who is and who is not a threat worthy of police presence in your library and how to work to unlearn that bias
Jarrett Dapier has worked as a young adult librarian for over 10 years at Evanston Public Library and, most recently, at Skokie Public Library, both just outside Chicago, IL. He has written about policing and libraries for American Libraries and Library Journal and in 2019 was named a Library Journal Mover & Shaker for his years of work producing teen theater in libraries. Also a children’s book author, his debut picture book, JAZZ FOR LUNCH!, was released by Simon & Schuster on September 7, 2021 and was followed by another, MR. WATSON'S CHICKENS, which was released by Chronicle Books on October 5, 2021. Both are available for purchase wherever you buy books.Emily Knox is Interim Associate Dean for Academic Affairs and an associate professor in the School of Information Sciences at the University of Illinois at Urbana Champaign. Her book, Book Banning in 21st Century America (Rowman & Littlefield) is the first monograph in the Beta Phi Mu Scholars’ Series. Emily's articles have been published in the Library Quarterly, Library and Information Science Research, and the Journal of Intellectual Freedom and Privacy. She is president of the Board of Trustees of the Freedom to Read Foundation (FTRF) and serves on the boards of Beta Phi Mu and the National Coalition Against Censorship.Location: Online via Zoom
Fundraising 101: Attracting, Engaging and Retaining Donors
10/26/2021
Fundraising is as much an art as it is a science. In this introductory session, participants will learn what it takes to attract, engage and retain donors for fundraising success. We will review general fundraising concepts and discuss donor behavior and general donor approaches.
Learning Objectives: - Participants will:
Amy Wong, president, Dot Org Solutions, believes the world is a better place because of the special work nonprofits do for our communities, making them better places to live, work and raise families. As president of Dot Org Solutions, she is a champion for small businesses for the role they play in creating jobs, delivering important products and services, and keeping the economy strong. Her goal for nonprofits and small businesses is to get the recognition they deserve for the role they play in the success of our communities. She supports this goal through volunteer activities, mentoring other business owners and the relationships the Dot Org team develops with its clients and partners.
Location: Online via Zoom
10/26/2021
Fundraising is as much an art as it is a science. In this introductory session, participants will learn what it takes to attract, engage and retain donors for fundraising success. We will review general fundraising concepts and discuss donor behavior and general donor approaches.
Learning Objectives: - Participants will:
- Gain relevant knowledge of fundraising terms and concepts
- Understand the lifecycle of a donor
- Understand the importance of planning according to lifecycle stages
Amy Wong, president, Dot Org Solutions, believes the world is a better place because of the special work nonprofits do for our communities, making them better places to live, work and raise families. As president of Dot Org Solutions, she is a champion for small businesses for the role they play in creating jobs, delivering important products and services, and keeping the economy strong. Her goal for nonprofits and small businesses is to get the recognition they deserve for the role they play in the success of our communities. She supports this goal through volunteer activities, mentoring other business owners and the relationships the Dot Org team develops with its clients and partners.Location: Online via Zoom
Fundraising 101: Attracting, Engaging and Retaining Donors
10/26/2021
Fundraising is as much an art as it is a science. In this introductory session, participants will learn what it takes to attract, engage and retain donors for fundraising success. We will review general fundraising concepts and discuss donor behavior and general donor approaches.
Learning Objectives: - Participants will:
Amy Wong, president, Dot Org Solutions, believes the world is a better place because of the special work nonprofits do for our communities, making them better places to live, work and raise families. As president of Dot Org Solutions, she is a champion for small businesses for the role they play in creating jobs, delivering important products and services, and keeping the economy strong. Her goal for nonprofits and small businesses is to get the recognition they deserve for the role they play in the success of our communities. She supports this goal through volunteer activities, mentoring other business owners and the relationships the Dot Org team develops with its clients and partners.
Location: Online via Zoom
10/26/2021
Fundraising is as much an art as it is a science. In this introductory session, participants will learn what it takes to attract, engage and retain donors for fundraising success. We will review general fundraising concepts and discuss donor behavior and general donor approaches.Learning Objectives: - Participants will:
- Gain relevant knowledge of fundraising terms and concepts
- Understand the lifecycle of a donor
- Understand the importance of planning according to lifecycle stages
Amy Wong, president, Dot Org Solutions, believes the world is a better place because of the special work nonprofits do for our communities, making them better places to live, work and raise families. As president of Dot Org Solutions, she is a champion for small businesses for the role they play in creating jobs, delivering important products and services, and keeping the economy strong. Her goal for nonprofits and small businesses is to get the recognition they deserve for the role they play in the success of our communities. She supports this goal through volunteer activities, mentoring other business owners and the relationships the Dot Org team develops with its clients and partners.Location: Online via Zoom
ALICE Training: Active Shooter Response
10/27/2021
ALICE (Alert, Lockdown, Inform, Counter, Evacuate) Training instructor-led classes provide preparation and a plan for individuals and organizations on how to more proactively handle the threat of an aggressive intruder or active shooter event. Whether it is an attack by an individual person or by an international group of professionals intent on conveying a political message through violence, ALICE Training option-based tactics have become the accepted response, versus the traditional “lockdown only” approach.
ALICE is the leading training solution that increases an organization’s and individual’s odds of survival during a violent intruder event. ALICE, which stands for Alert, Lockdown, Inform, Counter, and Evacuate, is a post-Columbine, Virginia Tech, Sandy Hook strategy that goes beyond the conventional lockdown.
Presenters:
Bob Thompson and Chris Moffitt are both career Law Enforcement officers and dedicated trainers.
Chris started in police work as an Auxiliary Police Officer in 1990 with the Hubbard Ohio Police Department and has moved through the ranks and is currently a Patrol Sergeant. Besides his supervisor duties, Chris is also the departments OPOTA certified Firearms Instructor (Semi-Auto, Revolver, Shotgun, Carbine Rifle) a certified Field Training Officer (FTO) , NRA “Refuse to be a Victim” Instructor, and a Glock Armorer.
Bob’s career began in 1994 and then in 1996 he swore in with the Hubbard Ohio Police Department. In 2011 he was promoted to Patrol Sergeant. Prior to his promotion Bob was assigned to a FBI Drug Task Force where he was afforded the opportunity to train at Camp Perry, and the FBI Academy in Quantico, Virginia. Currently Bob is a contracted instructor at Youngstown State University and Kent State University (Trumbull) Police academies as well as the department Defensive Tactics Instructor and Field Training Officer (FTO). A dedicated trainer, Bob put himself through Firearms Instructor school and is an OPOTA certified instructor (Semi-Auto & Revolver). Both Chris and Bob are Taser, Asp, Pepper spray and A.L.I.C.E. instructors..
Location: Online via Zoom
10/27/2021
ALICE (Alert, Lockdown, Inform, Counter, Evacuate) Training instructor-led classes provide preparation and a plan for individuals and organizations on how to more proactively handle the threat of an aggressive intruder or active shooter event. Whether it is an attack by an individual person or by an international group of professionals intent on conveying a political message through violence, ALICE Training option-based tactics have become the accepted response, versus the traditional “lockdown only” approach.
ALICE is the leading training solution that increases an organization’s and individual’s odds of survival during a violent intruder event. ALICE, which stands for Alert, Lockdown, Inform, Counter, and Evacuate, is a post-Columbine, Virginia Tech, Sandy Hook strategy that goes beyond the conventional lockdown.
Presenters:
Bob Thompson and Chris Moffitt are both career Law Enforcement officers and dedicated trainers.
Chris started in police work as an Auxiliary Police Officer in 1990 with the Hubbard Ohio Police Department and has moved through the ranks and is currently a Patrol Sergeant. Besides his supervisor duties, Chris is also the departments OPOTA certified Firearms Instructor (Semi-Auto, Revolver, Shotgun, Carbine Rifle) a certified Field Training Officer (FTO) , NRA “Refuse to be a Victim” Instructor, and a Glock Armorer.Bob’s career began in 1994 and then in 1996 he swore in with the Hubbard Ohio Police Department. In 2011 he was promoted to Patrol Sergeant. Prior to his promotion Bob was assigned to a FBI Drug Task Force where he was afforded the opportunity to train at Camp Perry, and the FBI Academy in Quantico, Virginia. Currently Bob is a contracted instructor at Youngstown State University and Kent State University (Trumbull) Police academies as well as the department Defensive Tactics Instructor and Field Training Officer (FTO). A dedicated trainer, Bob put himself through Firearms Instructor school and is an OPOTA certified instructor (Semi-Auto & Revolver). Both Chris and Bob are Taser, Asp, Pepper spray and A.L.I.C.E. instructors..Location: Online via Zoom
Directors Virtual Networking Meeting
10/27/2021
Here is an opportunity to share your challenges and successes with other directors. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
10/27/2021
Here is an opportunity to share your challenges and successes with other directors. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
Put on the Polish: Use Editing Software to Level-Up Your Videos
10/28/2021
Location: Online via Zoom
10/28/2021
Videos can be a great way to offer programming and instruction that patrons can access at their convenience. Learn how to add titles, move and split clips, add text, transitions, sound effects, music and more to make your videos more interesting, professional, and effective. Get basic instruction in editing using iMovie on a desktop computer or an iPad. Hear about other editing software options.
Learning Objectives:
- Add items into your video
- Learn how to edit using IMovie
- Learn about other editing software
Nicki Petrone has over thirty years of experience with children and literacy. She specializes in programming for children under age two at the Shaker Heights Public Library. Creating videos has enabled her to tap into her diverse skill set by incorporating early literacy, music, creativity, design, and humor.
Location: Online via Zoom
Put on the Polish: Use Editing Software to Level-Up Your Videos
10/28/2021
Location: Online via Zoom
10/28/2021
Videos can be a great way to offer programming and instruction that patrons can access at their convenience. Learn how to add titles, move and split clips, add text, transitions, sound effects, music and more to make your videos more interesting, professional, and effective. Get basic instruction in editing using iMovie on a desktop computer or an iPad. Hear about other editing software options.
Learning Objectives:
- Add items into your video
- Learn how to edit using IMovie
- Learn about other editing software
Nicki Petrone has over thirty years of experience with children and literacy. She specializes in programming for children under age two at the Shaker Heights Public Library. Creating videos has enabled her to tap into her diverse skill set by incorporating early literacy, music, creativity, design, and humor.
Location: Online via Zoom
Professional Office Etiquette Basics
11/3/2021
Welcome to the updated 2021 Professional Etiquette Basics. Based on our latest needs analysis we have updated this popular class. Perhaps you heard that professional behavior and performance does not matter anymore. The reality is that if you want to be successful, the way you look, talk, write, act and work will determine whether you are seen as a professional or not. Being professional is more than just about taking responsibility for yourself and your work, it's about seeing beyond your immediate needs and thinking about the long-term perceptions of you, your workplace, and the people you serve.
Learning Objectives:
Dean Russell is a Professional Strategic Coach. He helps organizations and businesses increase their effectiveness through leadership coaching, training, and public speaking engagements. He has a gift and passion for helping people and organizations quickly grasp their company’s vision, gain operational traction, and work as a healthy, functional, and cohesive team. He is a national speaker and recognized expert specializing in business management, leadership improvement, and better employee performance.
Location: Online via Zoom
11/3/2021
Welcome to the updated 2021 Professional Etiquette Basics. Based on our latest needs analysis we have updated this popular class. Perhaps you heard that professional behavior and performance does not matter anymore. The reality is that if you want to be successful, the way you look, talk, write, act and work will determine whether you are seen as a professional or not. Being professional is more than just about taking responsibility for yourself and your work, it's about seeing beyond your immediate needs and thinking about the long-term perceptions of you, your workplace, and the people you serve.Learning Objectives:
- What being “a professional” really means
- Learn how being professional increases your value in the workplace
- Understand the importance of “Greetings” and best practices for face, phone, ands virtual
- Develop Telephone Etiquette (Tone, Vacation/Out of office message, “Is there anything else we can do for you?” probe?
- Apply Printer protocols of beset dos and don’ts when working with printers.
- Utilize Proper Gossip-Handling Techniques
- Enhance Email dos and don’ts.
- Define and use two Assertive Behavior techniques. (Open and honest, and asking for help)
- Understand the consequence of Oversharing information consequences.
- How to avoid confusion. Selecting Boundaries: Accountability Chart and Authority Levels (Why two professional baseball players never run into each other during the game)
Dean Russell is a Professional Strategic Coach. He helps organizations and businesses increase their effectiveness through leadership coaching, training, and public speaking engagements. He has a gift and passion for helping people and organizations quickly grasp their company’s vision, gain operational traction, and work as a healthy, functional, and cohesive team. He is a national speaker and recognized expert specializing in business management, leadership improvement, and better employee performance.Location: Online via Zoom
Professional Office Etiquette Basics
11/3/2021
Welcome to the updated 2021 Professional Etiquette Basics. Based on our latest needs analysis we have updated this popular class. Perhaps you heard that professional behavior and performance does not matter anymore. The reality is that if you want to be successful, the way you look, talk, write, act and work will determine whether you are seen as a professional or not. Being professional is more than just about taking responsibility for yourself and your work, it's about seeing beyond your immediate needs and thinking about the long-term perceptions of you, your workplace, and the people you serve.
Learning Objectives:
Dean Russell is a Professional Strategic Coach. He helps organizations and businesses increase their effectiveness through leadership coaching, training, and public speaking engagements. He has a gift and passion for helping people and organizations quickly grasp their company’s vision, gain operational traction, and work as a healthy, functional, and cohesive team. He is a national speaker and recognized expert specializing in business management, leadership improvement, and better employee performance.
Location: Online via Zoom
11/3/2021
Welcome to the updated 2021 Professional Etiquette Basics. Based on our latest needs analysis we have updated this popular class. Perhaps you heard that professional behavior and performance does not matter anymore. The reality is that if you want to be successful, the way you look, talk, write, act and work will determine whether you are seen as a professional or not. Being professional is more than just about taking responsibility for yourself and your work, it's about seeing beyond your immediate needs and thinking about the long-term perceptions of you, your workplace, and the people you serve.
Learning Objectives:
- What being “a professional” really means
- Learn how being professional increases your value in the workplace
- Understand the importance of “Greetings” and best practices for face, phone, ands virtual
- Develop Telephone Etiquette (Tone, Vacation/Out of office message, “Is there anything else we can do for you?” probe?
- Apply Printer protocols of beset dos and don’ts when working with printers.
- Utilize Proper Gossip-Handling Techniques
- Enhance Email dos and don’ts.
- Define and use two Assertive Behavior techniques. (Open and honest, and asking for help)
- Understand the consequence of Oversharing information consequences.
- How to avoid confusion. Selecting Boundaries: Accountability Chart and Authority Levels (Why two professional baseball players never run into each other during the game)
Dean Russell is a Professional Strategic Coach. He helps organizations and businesses increase their effectiveness through leadership coaching, training, and public speaking engagements. He has a gift and passion for helping people and organizations quickly grasp their company’s vision, gain operational traction, and work as a healthy, functional, and cohesive team. He is a national speaker and recognized expert specializing in business management, leadership improvement, and better employee performance.Location: Online via Zoom
Diversity and Inclusion as an Essential Ingredient of Collection Building
11/4/2021
Many colleges and universities are (re)affirming their commitment to equity, diversity, and inclusion. To highlight and demonstrate that commitment, all units from across the institution are being asked how they are advancing this work. The development of collections, both print and electronic, is essential in academic libraries. They are also an obvious way for libraries to support these initiatives. Courtney L. Young, University Librarian at Colgate University and a Past President of the American Library Association, will discuss the importance of developing a diverse academic library collection.
Learning Objectives:
Courtney L. Young is University Librarian at Colgate University. She graduated with a BA from The College of Wooster and earned a MS in Library Science from Simmons College (now University). Before coming to Colgate, she held library positions at Penn State University, Michigan State University, and The Ohio State University. Courtney has served in a variety of leadership roles in the American Library Association (ALA), including being elected the 2014-2015 ALA President. She is a recipient of the Simmons Alumni Achievement Award for Outstanding Achievement and Excellence in Library and Information Professional Endeavors. Courtney frequently presents and publishes on issues related to advocacy, academic librarianship, diversity, leadership, and professional development.
Location: Online via Zoom
11/4/2021
Many colleges and universities are (re)affirming their commitment to equity, diversity, and inclusion. To highlight and demonstrate that commitment, all units from across the institution are being asked how they are advancing this work. The development of collections, both print and electronic, is essential in academic libraries. They are also an obvious way for libraries to support these initiatives. Courtney L. Young, University Librarian at Colgate University and a Past President of the American Library Association, will discuss the importance of developing a diverse academic library collection.
Learning Objectives:
- The role of an intentionally diverse collection on a college/university campus
- The importance of diversity collection development statements
- Strategies for building a diverse collection
- The importance of assessing collections for diversity and inclusion
Courtney L. Young is University Librarian at Colgate University. She graduated with a BA from The College of Wooster and earned a MS in Library Science from Simmons College (now University). Before coming to Colgate, she held library positions at Penn State University, Michigan State University, and The Ohio State University. Courtney has served in a variety of leadership roles in the American Library Association (ALA), including being elected the 2014-2015 ALA President. She is a recipient of the Simmons Alumni Achievement Award for Outstanding Achievement and Excellence in Library and Information Professional Endeavors. Courtney frequently presents and publishes on issues related to advocacy, academic librarianship, diversity, leadership, and professional development. Location: Online via Zoom
Diversity and Inclusion as an Essential Ingredient of Collection Building
11/4/2021
Many colleges and universities are (re)affirming their commitment to equity, diversity, and inclusion. To highlight and demonstrate that commitment, all units from across the institution are being asked how they are advancing this work. The development of collections, both print and electronic, is essential in academic libraries. They are also an obvious way for libraries to support these initiatives. Courtney L. Young, University Librarian at Colgate University and a Past President of the American Library Association, will discuss the importance of developing a diverse academic library collection.
Learning Objectives:
Courtney L. Young is University Librarian at Colgate University. She graduated with a BA from The College of Wooster and earned a MS in Library Science from Simmons College (now University). Before coming to Colgate, she held library positions at Penn State University, Michigan State University, and The Ohio State University. Courtney has served in a variety of leadership roles in the American Library Association (ALA), including being elected the 2014-2015 ALA President. She is a recipient of the Simmons Alumni Achievement Award for Outstanding Achievement and Excellence in Library and Information Professional Endeavors. Courtney frequently presents and publishes on issues related to advocacy, academic librarianship, diversity, leadership, and professional development.
Location: Online via Zoom
11/4/2021
Many colleges and universities are (re)affirming their commitment to equity, diversity, and inclusion. To highlight and demonstrate that commitment, all units from across the institution are being asked how they are advancing this work. The development of collections, both print and electronic, is essential in academic libraries. They are also an obvious way for libraries to support these initiatives. Courtney L. Young, University Librarian at Colgate University and a Past President of the American Library Association, will discuss the importance of developing a diverse academic library collection.Learning Objectives:
- The role of an intentionally diverse collection on a college/university campus
- The importance of diversity collection development statements
- Strategies for building a diverse collection
- The importance of assessing collections for diversity and inclusion
Courtney L. Young is University Librarian at Colgate University. She graduated with a BA from The College of Wooster and earned a MS in Library Science from Simmons College (now University). Before coming to Colgate, she held library positions at Penn State University, Michigan State University, and The Ohio State University. Courtney has served in a variety of leadership roles in the American Library Association (ALA), including being elected the 2014-2015 ALA President. She is a recipient of the Simmons Alumni Achievement Award for Outstanding Achievement and Excellence in Library and Information Professional Endeavors. Courtney frequently presents and publishes on issues related to advocacy, academic librarianship, diversity, leadership, and professional development. Location: Online via Zoom
Technical Services/Collection Development Networking Meeting
11/4/2021
Here is an opportunity to share your challenges and successes with other directors. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jane Kirkland.
Location: Online via Zoom
11/4/2021
Here is an opportunity to share your challenges and successes with other directors. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jane Kirkland.
Location: Online via Zoom
Digital Marketing Tips, Tricks & Trends
11/10/2021
In this 2-hour session, we will explore how to leverage Canva to create content for social media, email marketing, and more. This course will cover the basics of graphic design and general rules to keep in mind when designing your next Instagram post or email header. Then, we will walk through the process of using Canva and some helpful features that can help your work look more professional! In the second half of the series, we will discuss social media trends and brainstorm ideas to take your digital marketing efforts to the next level. Time will be provided for discussion and questions.
Learning Objectives
Presenter :
Alexandria Yurosko is the Marketing Content Manager for the Nature Center at Shaker Lakes. With a decade of experience in marketing, Alexandria has developed a passion for helping nonprofit organizations reach their target audiences through relevant and strategic marketing.
Location: Online via Zoom
11/10/2021
In this 2-hour session, we will explore how to leverage Canva to create content for social media, email marketing, and more. This course will cover the basics of graphic design and general rules to keep in mind when designing your next Instagram post or email header. Then, we will walk through the process of using Canva and some helpful features that can help your work look more professional! In the second half of the series, we will discuss social media trends and brainstorm ideas to take your digital marketing efforts to the next level. Time will be provided for discussion and questions.
Learning Objectives
- Learn the basics of graphic design and why it matters for your library.
- How to apply for a Canva nonprofit account and navigate tools for content creation.
- Understand trends and upcoming changes on various social media platforms.
Presenter :
Alexandria Yurosko is the Marketing Content Manager for the Nature Center at Shaker Lakes. With a decade of experience in marketing, Alexandria has developed a passion for helping nonprofit organizations reach their target audiences through relevant and strategic marketing.Location: Online via Zoom
Digital Marketing Tips, Tricks & Trends
11/10/2021
In this 2-hour session, we will explore how to leverage Canva to create content for social media, email marketing, and more. This course will cover the basics of graphic design and general rules to keep in mind when designing your next Instagram post or email header. Then, we will walk through the process of using Canva and some helpful features that can help your work look more professional! In the second half of the series, we will discuss social media trends and brainstorm ideas to take your digital marketing efforts to the next level. Time will be provided for discussion and questions.
Learning Objectives
Presenter :
Alexandria Yurosko is the Marketing Content Manager for the Nature Center at Shaker Lakes. With a decade of experience in marketing, Alexandria has developed a passion for helping nonprofit organizations reach their target audiences through relevant and strategic marketing.
Location: Online via Zoom
11/10/2021
In this 2-hour session, we will explore how to leverage Canva to create content for social media, email marketing, and more. This course will cover the basics of graphic design and general rules to keep in mind when designing your next Instagram post or email header. Then, we will walk through the process of using Canva and some helpful features that can help your work look more professional! In the second half of the series, we will discuss social media trends and brainstorm ideas to take your digital marketing efforts to the next level. Time will be provided for discussion and questions. Learning Objectives
- Learn the basics of graphic design and why it matters for your library.
- How to apply for a Canva nonprofit account and navigate tools for content creation.
- Understand trends and upcoming changes on various social media platforms.
Presenter :
Alexandria Yurosko is the Marketing Content Manager for the Nature Center at Shaker Lakes. With a decade of experience in marketing, Alexandria has developed a passion for helping nonprofit organizations reach their target audiences through relevant and strategic marketing.Location: Online via Zoom
Altered Patron Expectations After a Year of Upheaval
11/16/2021
Mark your calendars to attend the NEO-RLS 2021 Annual Membership and Appreciation Meeting on Tuesday, November 16, 2021.
To say the past year was one of disruption would be an understatement! The COVID-19 pandemic has caused pervasive alterations in people’s daily lives, impacting everything from schooling to how we buy groceries. In the face of this upheaval, libraries face altered patron expectations. With this in mind, what are the implications for libraries as we seek to thrive in a changing environment?
Learning Objectives:
Nick Tanzi is a nationally recognized library technology consultant, and author of the books Making the Most of Digital Collections Through Training and Outreach (2016) and Best Technologies for Public Libraries: Policies, Programs, and Services (2020). From 2019-2021, Tanzi served as the column editor for Public Library Magazine’s “The Wired Library”. His work has also been featured in publications including VOYA Magazine, Computers in Libraries, Library Journal, and Marketing Library Services.
Location: Online via Zoom
11/16/2021
Mark your calendars to attend the NEO-RLS 2021 Annual Membership and Appreciation Meeting on Tuesday, November 16, 2021.- Learn how NEO-RLS is progressing financially, what our plans are for the future, more about the services we currently provide and tell us what you think
- Celebrate all those that have contributed time and expertise to NEO-RLS over the past year
- Congratulate the 2020 Rising Star and Shooting Star recipients and honorees
- Hear from Wendy Knapp, State Librarian of Ohio
To say the past year was one of disruption would be an understatement! The COVID-19 pandemic has caused pervasive alterations in people’s daily lives, impacting everything from schooling to how we buy groceries. In the face of this upheaval, libraries face altered patron expectations. With this in mind, what are the implications for libraries as we seek to thrive in a changing environment?
Learning Objectives:
- Attendees will understand recent changes to patron behavior and service expectations.
- Attendees will identify new program and service opportunities in our present environment.
- Attendees will discover what service trends to expect in the coming years.
Nick Tanzi is a nationally recognized library technology consultant, and author of the books Making the Most of Digital Collections Through Training and Outreach (2016) and Best Technologies for Public Libraries: Policies, Programs, and Services (2020). From 2019-2021, Tanzi served as the column editor for Public Library Magazine’s “The Wired Library”. His work has also been featured in publications including VOYA Magazine, Computers in Libraries, Library Journal, and Marketing Library Services.Location: Online via Zoom
NEO-RLS Annual Membership and Appreciation Meeting
11/16/2021
Mark your calendars to attend the NEO-RLS 2021 Annual Membership and Appreciation Meeting on Tuesday, November 16, 2021.
To say the past year was one of disruption would be an understatement! The COVID-19 pandemic has caused pervasive alterations in people’s daily lives, impacting everything from schooling to how we buy groceries. In the face of this upheaval, libraries face altered patron expectations. With this in mind, what are the implications for libraries as we seek to thrive in a changing environment?
Learning Objectives:
Nick Tanzi is a nationally recognized library technology consultant, and author of the books Making the Most of Digital Collections Through Training and Outreach (2016) and Best Technologies for Public Libraries: Policies, Programs, and Services (2020). From 2019-2021, Tanzi served as the column editor for Public Library Magazine’s “The Wired Library”. His work has also been featured in publications including VOYA Magazine, Computers in Libraries, Library Journal, and Marketing Library Services.
Location: Online via Zoom
11/16/2021
Mark your calendars to attend the NEO-RLS 2021 Annual Membership and Appreciation Meeting on Tuesday, November 16, 2021.
- Learn how NEO-RLS is progressing financially, what our plans are for the future, more about the services we currently provide and tell us what you think
- Celebrate all those that have contributed time and expertise to NEO-RLS over the past year
- Congratulate the 2020 Rising Star and Shooting Star recipients and honorees
- Hear from Wendy Knapp, State Librarian of Ohio
To say the past year was one of disruption would be an understatement! The COVID-19 pandemic has caused pervasive alterations in people’s daily lives, impacting everything from schooling to how we buy groceries. In the face of this upheaval, libraries face altered patron expectations. With this in mind, what are the implications for libraries as we seek to thrive in a changing environment?
Learning Objectives:
- Attendees will understand recent changes to patron behavior and service expectations.
- Attendees will identify new program and service opportunities in our present environment.
- Attendees will discover what service trends to expect in the coming years.
Nick Tanzi is a nationally recognized library technology consultant, and author of the books Making the Most of Digital Collections Through Training and Outreach (2016) and Best Technologies for Public Libraries: Policies, Programs, and Services (2020). From 2019-2021, Tanzi served as the column editor for Public Library Magazine’s “The Wired Library”. His work has also been featured in publications including VOYA Magazine, Computers in Libraries, Library Journal, and Marketing Library Services.Location: Online via Zoom
Academic Library Directors Virtual Networking Meeting
11/18/2021
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
11/18/2021
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
Caring for Yourself First - A Conversation about Self Care
11/18/2021
Providing care and customer service in a public setting is purposeful and wonderful work. However, without our ability to take care of ourselves outside of the work, we can become unwell and at risk of burnout. Our communities need you now more than ever! Let's come together to discuss how and why this work can be depleting and ways to seek and sustain balance so that we can keep doing it!
Presenter:
Erin Turner, LISW-S, is the Intensive Services Program Manager at Crossroads/Beacon Health in Lake County and Adjunct Faculty for Youngstown State School of Social Work Graduate Program. She has worked in community mental health settings for over 20 years as a volunteer, direct service provider, clinical supervisor and program manager. She has extensive experience working with children, adolescents, families and adults with a variety of mental health issues, including trauma, mood disorders and crisis situations. Erin specializes in community based crisis intervention. Erin has provided multiple trainings within the context of Social Work including, Risk Assessment, Trauma, Compassion Fatigue and Motivational Interviewing.
Location: Online via Zoom
11/18/2021
Providing care and customer service in a public setting is purposeful and wonderful work. However, without our ability to take care of ourselves outside of the work, we can become unwell and at risk of burnout. Our communities need you now more than ever! Let's come together to discuss how and why this work can be depleting and ways to seek and sustain balance so that we can keep doing it!
Presenter:
Erin Turner, LISW-S, is the Intensive Services Program Manager at Crossroads/Beacon Health in Lake County and Adjunct Faculty for Youngstown State School of Social Work Graduate Program. She has worked in community mental health settings for over 20 years as a volunteer, direct service provider, clinical supervisor and program manager. She has extensive experience working with children, adolescents, families and adults with a variety of mental health issues, including trauma, mood disorders and crisis situations. Erin specializes in community based crisis intervention. Erin has provided multiple trainings within the context of Social Work including, Risk Assessment, Trauma, Compassion Fatigue and Motivational Interviewing. Location: Online via Zoom
Caring for Yourself First - A Conversation about Self Care
11/18/2021
Providing care and customer service in a public setting is purposeful and wonderful work. However, without our ability to take care of ourselves outside of the work, we can become unwell and at risk of burnout. Our communities need you now more than ever! Let's come together to discuss how and why this work can be depleting and ways to seek and sustain balance so that we can keep doing it!
Presenter:
Erin Turner, LISW-S, is the Intensive Services Program Manager at Crossroads/Beacon Health in Lake County and Adjunct Faculty for Youngstown State School of Social Work Graduate Program. She has worked in community mental health settings for over 20 years as a volunteer, direct service provider, clinical supervisor and program manager. She has extensive experience working with children, adolescents, families and adults with a variety of mental health issues, including trauma, mood disorders and crisis situations. Erin specializes in community based crisis intervention. Erin has provided multiple trainings within the context of Social Work including, Risk Assessment, Trauma, Compassion Fatigue and Motivational Interviewing.
Location: Online via Zoom
11/18/2021
Providing care and customer service in a public setting is purposeful and wonderful work. However, without our ability to take care of ourselves outside of the work, we can become unwell and at risk of burnout. Our communities need you now more than ever! Let's come together to discuss how and why this work can be depleting and ways to seek and sustain balance so that we can keep doing it! Presenter:
Erin Turner, LISW-S, is the Intensive Services Program Manager at Crossroads/Beacon Health in Lake County and Adjunct Faculty for Youngstown State School of Social Work Graduate Program. She has worked in community mental health settings for over 20 years as a volunteer, direct service provider, clinical supervisor and program manager. She has extensive experience working with children, adolescents, families and adults with a variety of mental health issues, including trauma, mood disorders and crisis situations. Erin specializes in community based crisis intervention. Erin has provided multiple trainings within the context of Social Work including, Risk Assessment, Trauma, Compassion Fatigue and Motivational Interviewing. Location: Online via Zoom
2021 Hottest Tech Toys for the Holidays
11/19/2021
It’s that time of year again! It's the time that everyone begins their search to find the best toys for their loved one, friends, or even themselves. Learn about the new emerging tech products that your patrons may likely want, have questions about, or even bring into your library for assistance. Indeed, there may even be some fun, new emerging tech tools that you might consider for your library!
Presenter:
Holly Klingler, Research and Innovation Coordinator, NEO-RLS.
Location: Online via Zoom
11/19/2021
It’s that time of year again! It's the time that everyone begins their search to find the best toys for their loved one, friends, or even themselves. Learn about the new emerging tech products that your patrons may likely want, have questions about, or even bring into your library for assistance. Indeed, there may even be some fun, new emerging tech tools that you might consider for your library!
Presenter:
Holly Klingler, Research and Innovation Coordinator, NEO-RLS.
Location: Online via Zoom
Fundraising 201: Setting Your Fundraising Systems Up for Success
11/30/2021
Fundraising involves more than just asking for gifts and hosting special events. There is also a significant amount of work to be done to manage the fundraising operation itself. A strong infrastructure helps your organization remain compliant, consistent and accurate. Plus, it helps you secure more gifts. This session will focus on the importance of strong systems, plans, policies and procedures for your development office.
Learning Objectives – Participants will:
Sara Lundenberger, director, nonprofit consulting, Dot Org Solutions
Although Sara never meant to be a fundraiser, her first post-college job was as a development assistant and she never looked back. She loves working with our nonprofit clients because they know what they want to achieve, but they may not always know how to get there. She integrates fundraising best practices with an organization’s capacity to create processes and plans that are usable. Sara truly believes nonprofits make the world a better place. From her previous positions to the fantastic clients she works with now, she learns a little more about the world we live in every day. We are all touched by a nonprofit organization every day, whether we know it or not.
Location: Online via Zoom
11/30/2021
Fundraising involves more than just asking for gifts and hosting special events. There is also a significant amount of work to be done to manage the fundraising operation itself. A strong infrastructure helps your organization remain compliant, consistent and accurate. Plus, it helps you secure more gifts. This session will focus on the importance of strong systems, plans, policies and procedures for your development office.
Learning Objectives – Participants will:
- Learn why tracking, capturing and understanding your donor data is critical to your fundraising success
- Understand the importance of having solid policies and procedures in the development and business offices
- Understand why yearly planning is essential to attracting, engaging and retaining donors
Sara Lundenberger, director, nonprofit consulting, Dot Org SolutionsAlthough Sara never meant to be a fundraiser, her first post-college job was as a development assistant and she never looked back. She loves working with our nonprofit clients because they know what they want to achieve, but they may not always know how to get there. She integrates fundraising best practices with an organization’s capacity to create processes and plans that are usable. Sara truly believes nonprofits make the world a better place. From her previous positions to the fantastic clients she works with now, she learns a little more about the world we live in every day. We are all touched by a nonprofit organization every day, whether we know it or not.
Location: Online via Zoom
Fundraising 201: Setting Your Fundraising Systems Up for Success
11/30/2021
Fundraising involves more than just asking for gifts and hosting special events. There is also a significant amount of work to be done to manage the fundraising operation itself. A strong infrastructure helps your organization remain compliant, consistent and accurate. Plus, it helps you secure more gifts. This session will focus on the importance of strong systems, plans, policies and procedures for your development office.
Learning Objectives – Participants will:
Sara Lundenberger, director, nonprofit consulting, Dot Org Solutions
Although Sara never meant to be a fundraiser, her first post-college job was as a development assistant and she never looked back. She loves working with our nonprofit clients because they know what they want to achieve, but they may not always know how to get there. She integrates fundraising best practices with an organization’s capacity to create processes and plans that are usable. Sara truly believes nonprofits make the world a better place. From her previous positions to the fantastic clients she works with now, she learns a little more about the world we live in every day. We are all touched by a nonprofit organization every day, whether we know it or not.
Location: Online via Zoom
11/30/2021
Fundraising involves more than just asking for gifts and hosting special events. There is also a significant amount of work to be done to manage the fundraising operation itself. A strong infrastructure helps your organization remain compliant, consistent and accurate. Plus, it helps you secure more gifts. This session will focus on the importance of strong systems, plans, policies and procedures for your development office. Learning Objectives – Participants will:
- Learn why tracking, capturing and understanding your donor data is critical to your fundraising success
- Understand the importance of having solid policies and procedures in the development and business offices
- Understand why yearly planning is essential to attracting, engaging and retaining donors
Sara Lundenberger, director, nonprofit consulting, Dot Org SolutionsAlthough Sara never meant to be a fundraiser, her first post-college job was as a development assistant and she never looked back. She loves working with our nonprofit clients because they know what they want to achieve, but they may not always know how to get there. She integrates fundraising best practices with an organization’s capacity to create processes and plans that are usable. Sara truly believes nonprofits make the world a better place. From her previous positions to the fantastic clients she works with now, she learns a little more about the world we live in every day. We are all touched by a nonprofit organization every day, whether we know it or not.
Location: Online via Zoom
Generational Learning Styles 101
12/1/2021
Millennials, Gen X, Baby Boomers: these terms can bring to mind both good and bad characteristics and personal attributes that may automatically influence the way we interact with clients and coworkers. This session will discuss some of the common age-based stereotypes and the way they can influence learning situations and workplace interactions. Different ways to (and not to) think about common situations will be presented so as to break down and prevent prejudices that might exist in your institution.
Learning Objectives:
Jessica Curtis has worked in Ohio libraries for 20 years and is currently an adult services librarian for the Westerville Public Library. She specializes in creating user-friendly adult classes for emerging technology and library services. She is also an instructor for Kent State University's iSchool and the author of the ABC-CLIO publication, Teaching Adult Learners: A Guide for Public Librarians (2019).
Location: Online via Zoom
12/1/2021
Millennials, Gen X, Baby Boomers: these terms can bring to mind both good and bad characteristics and personal attributes that may automatically influence the way we interact with clients and coworkers. This session will discuss some of the common age-based stereotypes and the way they can influence learning situations and workplace interactions. Different ways to (and not to) think about common situations will be presented so as to break down and prevent prejudices that might exist in your institution.Learning Objectives:
- Learn the traditional differences in learning styles according to generational groups
- Learn how to accommodate generational learning styles one-on-one and for a group
- Learn how to accommodate the generational learning styles of library staff for training purposes
- Learn how to accommodate learning styles in a virtual environment.
Jessica Curtis has worked in Ohio libraries for 20 years and is currently an adult services librarian for the Westerville Public Library. She specializes in creating user-friendly adult classes for emerging technology and library services. She is also an instructor for Kent State University's iSchool and the author of the ABC-CLIO publication, Teaching Adult Learners: A Guide for Public Librarians (2019). Location: Online via Zoom
Generational Learning Styles 101
12/1/2021
Millennials, Gen X, Baby Boomers: these terms can bring to mind both good and bad characteristics and personal attributes that may automatically influence the way we interact with clients and coworkers. This session will discuss some of the common age-based stereotypes and the way they can influence learning situations and workplace interactions. Different ways to (and not to) think about common situations will be presented so as to break down and prevent prejudices that might exist in your institution.
Learning Objectives:Jessica Curtis has worked in Ohio libraries for 20 years and is currently an adult services librarian for the Westerville Public Library. She specializes in creating user-friendly adult classes for emerging technology and library services. She is also an instructor for Kent State University's iSchool and the author of the ABC-CLIO publication, Teaching Adult Learners: A Guide for Public Librarians (2019).
Location: Online via Zoom
12/1/2021
Millennials, Gen X, Baby Boomers: these terms can bring to mind both good and bad characteristics and personal attributes that may automatically influence the way we interact with clients and coworkers. This session will discuss some of the common age-based stereotypes and the way they can influence learning situations and workplace interactions. Different ways to (and not to) think about common situations will be presented so as to break down and prevent prejudices that might exist in your institution.Learning Objectives:
- Learn the traditional differences in learning styles according to generational groups
- Learn how to accommodate generational learning styles one-on-one and for a group
- Learn how to accommodate the generational learning styles of library staff for training purposes
- Learn how to accommodate learning styles in a virtual environment.
Jessica Curtis has worked in Ohio libraries for 20 years and is currently an adult services librarian for the Westerville Public Library. She specializes in creating user-friendly adult classes for emerging technology and library services. She is also an instructor for Kent State University's iSchool and the author of the ABC-CLIO publication, Teaching Adult Learners: A Guide for Public Librarians (2019). Location: Online via Zoom
Creating Calm During Times of Stress
12/7/2021
Managing and responding to the heightened emotions of others can be very challenging in the public service world. Our ability to do this well relies on our understanding of how stress impacts humans and more important, how we are able to regulate during times of increased stress in order to best manage the emotions of others.
Learning Objectives:
Erin Turner, LISW-S, is the Intensive Services Program Manager at Crossroads/Beacon Health in Lake County and Adjunct Faculty for Youngstown State School of Social Work Graduate Program. She has worked in community mental health settings for over 20 years as a volunteer, direct service provider, clinical supervisor and program manager. She has extensive experience working with children, adolescents, families and adults with a variety of mental health issues, including trauma, mood disorders and crisis situations. Erin specializes in community based crisis intervention. Erin has provided multiple trainings within the context of Social Work including, Risk Assessment, Trauma, Compassion Fatigue and Motivational Interviewing.
Location: Online via Zoom
12/7/2021
Managing and responding to the heightened emotions of others can be very challenging in the public service world. Our ability to do this well relies on our understanding of how stress impacts humans and more important, how we are able to regulate during times of increased stress in order to best manage the emotions of others. Learning Objectives:
- A greater understanding of how Trauma and Stress impact our brains
- Knowledge on the Stress Cycle and why individuals escalate during times of stress
- De-escalation techniques to support times of high stress in the library
- Learn how we can better regulate our own emotions
Erin Turner, LISW-S, is the Intensive Services Program Manager at Crossroads/Beacon Health in Lake County and Adjunct Faculty for Youngstown State School of Social Work Graduate Program. She has worked in community mental health settings for over 20 years as a volunteer, direct service provider, clinical supervisor and program manager. She has extensive experience working with children, adolescents, families and adults with a variety of mental health issues, including trauma, mood disorders and crisis situations. Erin specializes in community based crisis intervention. Erin has provided multiple trainings within the context of Social Work including, Risk Assessment, Trauma, Compassion Fatigue and Motivational Interviewing. Location: Online via Zoom
Creating Calm During Times of Stress
12/7/2021
Managing and responding to the heightened emotions of others can be very challenging in the public service world. Our ability to do this well relies on our understanding of how stress impacts humans and more important, how we are able to regulate during times of increased stress in order to best manage the emotions of others.
Learning Objectives:
Erin Turner, LISW-S, is the Intensive Services Program Manager at Crossroads/Beacon Health in Lake County and Adjunct Faculty for Youngstown State School of Social Work Graduate Program. She has worked in community mental health settings for over 20 years as a volunteer, direct service provider, clinical supervisor and program manager. She has extensive experience working with children, adolescents, families and adults with a variety of mental health issues, including trauma, mood disorders and crisis situations. Erin specializes in community based crisis intervention. Erin has provided multiple trainings within the context of Social Work including, Risk Assessment, Trauma, Compassion Fatigue and Motivational Interviewing.
Location: Online via Zoom
12/7/2021
Managing and responding to the heightened emotions of others can be very challenging in the public service world. Our ability to do this well relies on our understanding of how stress impacts humans and more important, how we are able to regulate during times of increased stress in order to best manage the emotions of others. Learning Objectives:
- A greater understanding of how Trauma and Stress impact our brains
- Knowledge on the Stress Cycle and why individuals escalate during times of stress
- De-escalation techniques to support times of high stress in the library
- Learn how we can better regulate our own emotions
Erin Turner, LISW-S, is the Intensive Services Program Manager at Crossroads/Beacon Health in Lake County and Adjunct Faculty for Youngstown State School of Social Work Graduate Program. She has worked in community mental health settings for over 20 years as a volunteer, direct service provider, clinical supervisor and program manager. She has extensive experience working with children, adolescents, families and adults with a variety of mental health issues, including trauma, mood disorders and crisis situations. Erin specializes in community based crisis intervention. Erin has provided multiple trainings within the context of Social Work including, Risk Assessment, Trauma, Compassion Fatigue and Motivational Interviewing. Location: Online via Zoom
MARCs of Quality: vetting bibliographic records
12/8/2021
What is a MARC record, and more importantly, what is a good MARC record? Whether you’re vetting vendor-supplied records, copy cataloging, or creating original records, you will get something out of this webinar. We’ll take a quick tour of the MARC bibliographic format, explaining some of the fields that are important for a functional catalog. Then we’ll tackle some of the most frequent asked questions about cataloging: How many subject headings should a record have? Do we need contents and summary notes? What about series?
Learning Objectives:
Participants will
Mike Monaco is Coordinator, Cataloging Services at The University of Akron University Libraries. He has worked as a cataloger in public and academic libraries for twenty years. He has served as chair of the ALCTS Catalog Form and Function Interest Group, Coordinator of the Ohio Library Council Technical Services Division, and Chair of the Northern Ohio Technical Services Librarians Board, and presented at the ALA Annual Conference in 2019 and the Library Collective’s 2020 conference.
Location: Online via Zoom
12/8/2021
What is a MARC record, and more importantly, what is a good MARC record? Whether you’re vetting vendor-supplied records, copy cataloging, or creating original records, you will get something out of this webinar. We’ll take a quick tour of the MARC bibliographic format, explaining some of the fields that are important for a functional catalog. Then we’ll tackle some of the most frequent asked questions about cataloging: How many subject headings should a record have? Do we need contents and summary notes? What about series?
Learning Objectives:
Participants will
- Be able to tell if a MARC record is complete enough to be ingested by their catalog and provide meaningful access
- Be able to identify the most common subject heading systems and whether a record has sufficient headings
- Understand how series statements are used, and where to find series information
Mike Monaco is Coordinator, Cataloging Services at The University of Akron University Libraries. He has worked as a cataloger in public and academic libraries for twenty years. He has served as chair of the ALCTS Catalog Form and Function Interest Group, Coordinator of the Ohio Library Council Technical Services Division, and Chair of the Northern Ohio Technical Services Librarians Board, and presented at the ALA Annual Conference in 2019 and the Library Collective’s 2020 conference.Location: Online via Zoom
Directors Virtual Networking Meeting-Focused on the Salary Survey
12/8/2021
Here is an opportunity to talk with other directors about your experience with the NEO-RLS Statewide Salary Survey. Penny Neubauer, Director of Ashtabula County District Library, will share how she has effectively used the survey data. She will discuss the following:
Location: Online
Via Zoom
12/8/2021
Here is an opportunity to talk with other directors about your experience with the NEO-RLS Statewide Salary Survey. Penny Neubauer, Director of Ashtabula County District Library, will share how she has effectively used the survey data. She will discuss the following:
- How the library is making changes based on the survey data
- How changes and the data were presented to the board
Location: Online
Via Zoom
MARCs of Quality: vetting bibliographic records
12/8/2021
What is a MARC record, and more importantly, what is a good MARC record? Whether you’re vetting vendor-supplied records, copy cataloging, or creating original records, you will get something out of this webinar. We’ll take a quick tour of the MARC bibliographic format, explaining some of the fields that are important for a functional catalog. Then we’ll tackle some of the most frequent asked questions about cataloging: How many subject headings should a record have? Do we need contents and summary notes? What about series?
Learning Objectives:
Participants will
Mike Monaco is Coordinator, Cataloging Services at The University of Akron University Libraries. He has worked as a cataloger in public and academic libraries for twenty years. He has served as chair of the ALCTS Catalog Form and Function Interest Group, Coordinator of the Ohio Library Council Technical Services Division, and Chair of the Northern Ohio Technical Services Librarians Board, and presented at the ALA Annual Conference in 2019 and the Library Collective’s 2020 conference.
Location: Online via Zoom
12/8/2021
What is a MARC record, and more importantly, what is a good MARC record? Whether you’re vetting vendor-supplied records, copy cataloging, or creating original records, you will get something out of this webinar. We’ll take a quick tour of the MARC bibliographic format, explaining some of the fields that are important for a functional catalog. Then we’ll tackle some of the most frequent asked questions about cataloging: How many subject headings should a record have? Do we need contents and summary notes? What about series?Learning Objectives:
Participants will
- Be able to tell if a MARC record is complete enough to be ingested by their catalog and provide meaningful access
- Be able to identify the most common subject heading systems and whether a record has sufficient headings
- Understand how series statements are used, and where to find series information
Mike Monaco is Coordinator, Cataloging Services at The University of Akron University Libraries. He has worked as a cataloger in public and academic libraries for twenty years. He has served as chair of the ALCTS Catalog Form and Function Interest Group, Coordinator of the Ohio Library Council Technical Services Division, and Chair of the Northern Ohio Technical Services Librarians Board, and presented at the ALA Annual Conference in 2019 and the Library Collective’s 2020 conference.Location: Online via Zoom
Diverse, Equitable, Inclusive, and Accessible: Putting DEIA into Practice in Your Library
12/9/2021
Learn about the foundational principles of diversity, equity, inclusion, and accessibility and how they affect libraries. How is cultural competence and cultural humility applied in your library practice? How can your library work towards becoming more equitable and inclusive of both internal and external customers? What are the roles of managers and staff in working towards positive change across the organization? The presenter will share tips, resources, and sample programs that can be applied in a variety of library settings.
Learning Objectives:
Caroline Smith is the Inclusive Services Consultant at the South Carolina State Library. She focuses on issues of equity, diversity, inclusion, and accessibility within libraries and provides support to library staff across the state of South Carolina. Her goal is to advocate for libraries that are truly inclusive of the diverse communities they serve. Caroline received her Master's in Library and Information Science from the University of South Carolina in 2011 and was recognized by Library Journal as a 2020 Mover & Shaker. Prior to her current position, she worked for the Charleston County Public Library in a variety of roles for nine years.
Location: Online via Zoom
12/9/2021
Learn about the foundational principles of diversity, equity, inclusion, and accessibility and how they affect libraries. How is cultural competence and cultural humility applied in your library practice? How can your library work towards becoming more equitable and inclusive of both internal and external customers? What are the roles of managers and staff in working towards positive change across the organization? The presenter will share tips, resources, and sample programs that can be applied in a variety of library settings.
Learning Objectives:
- Learn about cultural competence and cultural humility
- Hear about ways to make your library more equitable and inclusive
- Learn how managers and staff can work towards positive change
Caroline Smith is the Inclusive Services Consultant at the South Carolina State Library. She focuses on issues of equity, diversity, inclusion, and accessibility within libraries and provides support to library staff across the state of South Carolina. Her goal is to advocate for libraries that are truly inclusive of the diverse communities they serve. Caroline received her Master's in Library and Information Science from the University of South Carolina in 2011 and was recognized by Library Journal as a 2020 Mover & Shaker. Prior to her current position, she worked for the Charleston County Public Library in a variety of roles for nine years.Location: Online via Zoom
Diverse, Equitable, Inclusive, and Accessible: Putting DEIA into Practice in Your Library
12/9/2021
Learn about the foundational principles of diversity, equity, inclusion, and accessibility and how they affect libraries. How is cultural competence and cultural humility applied in your library practice? How can your library work towards becoming more equitable and inclusive of both internal and external customers? What are the roles of managers and staff in working towards positive change across the organization? The presenter will share tips, resources, and sample programs that can be applied in a variety of library settings.
Learning Objectives:
Caroline Smith is the Inclusive Services Consultant at the South Carolina State Library. She focuses on issues of equity, diversity, inclusion, and accessibility within libraries and provides support to library staff across the state of South Carolina. Her goal is to advocate for libraries that are truly inclusive of the diverse communities they serve. Caroline received her Master's in Library and Information Science from the University of South Carolina in 2011 and was recognized by Library Journal as a 2020 Mover & Shaker. Prior to her current position, she worked for the Charleston County Public Library in a variety of roles for nine years.
Location: Online via Zoom
12/9/2021
Learn about the foundational principles of diversity, equity, inclusion, and accessibility and how they affect libraries. How is cultural competence and cultural humility applied in your library practice? How can your library work towards becoming more equitable and inclusive of both internal and external customers? What are the roles of managers and staff in working towards positive change across the organization? The presenter will share tips, resources, and sample programs that can be applied in a variety of library settings.Learning Objectives:
- Learn about cultural competence and cultural humility
- Hear about ways to make your library more equitable and inclusive
- Learn how managers and staff can work towards positive change
Caroline Smith is the Inclusive Services Consultant at the South Carolina State Library. She focuses on issues of equity, diversity, inclusion, and accessibility within libraries and provides support to library staff across the state of South Carolina. Her goal is to advocate for libraries that are truly inclusive of the diverse communities they serve. Caroline received her Master's in Library and Information Science from the University of South Carolina in 2011 and was recognized by Library Journal as a 2020 Mover & Shaker. Prior to her current position, she worked for the Charleston County Public Library in a variety of roles for nine years.Location: Online via Zoom
Public Relations and Marketing Networking Meeting
12/9/2021
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
You will receive a link in your email when you register and then again, two hours before the meeting. We hope you will join us to share your successes and find answers to your challenges. Email topics ahead of time to Melissa Lattanzi.
Location: Online via Zoom
12/9/2021
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
You will receive a link in your email when you register and then again, two hours before the meeting. We hope you will join us to share your successes and find answers to your challenges. Email topics ahead of time to Melissa Lattanzi.
Location: Online via Zoom
Creating Your Own JEDI Council
1/11/2022
JEDI (Justice, Equity, Diversity, and Inclusion) Councils are an emerging best practice in workplaces. They are comprised of a group of employees with a shared goal: to drive the development and implementation of JEDI into all aspects of work. These are not event-planning committees; they support a core organizational function of ensuring policies, procedures, and practices of the library are equitable and inclusive to create a workplace where everyone feels connected, respected, and valued.
Learning Objectives:
Vania Sherepita is a JEDI (Justice, Equity, Diversity, Inclusion) Specialist at the Diversity Center of Northeast Ohio. As a believer in social justice and equity for all, she has committed herself to maintaining a lens of empathy while seeking out the common ground where diverse communities can meet and mutually understand each other through passionate storytelling and compassionate listening. While working with organizations such as Human Rights Campaign, American Civil Liberties Union, and Equality Ohio, she has utilized emotional intelligence, social perceptiveness, and a stance of sincere vulnerability to negotiate, work with, and act as liaison between people of diverse backgrounds and differing opinions. As a JEDI Specialist at the Diversity Center of Northeast Ohio, she combines her passionate commitment to this work with her professional background in Consulting and Learning & Development (and just a pinch of on-stage experience) to facilitate workshops on creating and maintaining diverse, inclusive, and equitable workplace climates.
Location: Online via Zoom
1/11/2022
JEDI (Justice, Equity, Diversity, and Inclusion) Councils are an emerging best practice in workplaces. They are comprised of a group of employees with a shared goal: to drive the development and implementation of JEDI into all aspects of work. These are not event-planning committees; they support a core organizational function of ensuring policies, procedures, and practices of the library are equitable and inclusive to create a workplace where everyone feels connected, respected, and valued.
Learning Objectives:
- You will review fundamentals of JEDI and identity
- You will earn about how to develop your own JEDI Councils
- You will learn what a JEDI Council is, what it does, and how it functions, as well as considering their organizational “why”
- You will increase your knowledge about how to structure and begin a JEDI Council
- You will increase your skills to manage group dynamics and change resistance
Caitlin Hawkins, Diversity Center of Northeast Ohio
As a community social worker, Caitlin is passionate about creative, authentic engagement in workplaces and communities. Her educational and professional experiences in community development and higher education lead her to the understanding that relationships matter, and that relationships with people who are different from ourselves provide opportunities for immense growth and collaboration, as long as we know how to harness those connections. At The Diversity Center of Northeast Ohio, she works alongside businesses and organizations through every step of the consulting process and engages staff in customized workshops around the topics of Diversity, Equity, and Inclusion. Caitlin works with the express intention of facilitating the growth of inclusive and equitable workplaces.
Vania Sherepita is a JEDI (Justice, Equity, Diversity, Inclusion) Specialist at the Diversity Center of Northeast Ohio. As a believer in social justice and equity for all, she has committed herself to maintaining a lens of empathy while seeking out the common ground where diverse communities can meet and mutually understand each other through passionate storytelling and compassionate listening. While working with organizations such as Human Rights Campaign, American Civil Liberties Union, and Equality Ohio, she has utilized emotional intelligence, social perceptiveness, and a stance of sincere vulnerability to negotiate, work with, and act as liaison between people of diverse backgrounds and differing opinions. As a JEDI Specialist at the Diversity Center of Northeast Ohio, she combines her passionate commitment to this work with her professional background in Consulting and Learning & Development (and just a pinch of on-stage experience) to facilitate workshops on creating and maintaining diverse, inclusive, and equitable workplace climates.Location: Online via Zoom
Construction and Facilities Networking Meeting: Focus on Creating a Master Facilities Replacement Plan
1/13/2022
Join Peter Miller of Millerdodson Capital Reserve Consultants as he shares his expertise in creating a master facilities replacement plan. A roundtable discussion will follow the webinar.
Location: Online via Zoom
1/13/2022
Join Peter Miller of Millerdodson Capital Reserve Consultants as he shares his expertise in creating a master facilities replacement plan. A roundtable discussion will follow the webinar.Location: Online via Zoom
Fundraising 301: Making the Ask: How to approach, communicate with and ask donors for gifts
1/19/2022
There is no single way to approach a donor and ask for a gift. But there are strategies to help organizations communicate with and make solicitations at all stages of the donor lifecycle. In this session, participants will learn strategies to approach donors at all levels, run an annual campaign and understand the nuances of major gift fundraising.
Learning Objectives – Participants will:
Amy Wong, president, Dot Org Solutions, believes the world is a better place because of the special work nonprofits do for our communities, making them better places to live, work and raise families. As president of Dot Org Solutions, she is a champion for small businesses for the role they play in creating jobs, delivering important products and services, and keeping the economy strong. Her goal for nonprofits and small businesses is to get the recognition they deserve for the role they play in the success of our communities. She supports this goal through volunteer activities, mentoring other business owners and the relationships the Dot Org team develops with its clients and partners.
Location: Online via Zoom
1/19/2022
There is no single way to approach a donor and ask for a gift. But there are strategies to help organizations communicate with and make solicitations at all stages of the donor lifecycle. In this session, participants will learn strategies to approach donors at all levels, run an annual campaign and understand the nuances of major gift fundraising.
Learning Objectives – Participants will:
- Learn the importance of having different strategies to approach donors at different giving levels
- Gain knowledge to run and effective annual giving campaign
- Understand what is needed to have an effective major gift program
Amy Wong, president, Dot Org Solutions, believes the world is a better place because of the special work nonprofits do for our communities, making them better places to live, work and raise families. As president of Dot Org Solutions, she is a champion for small businesses for the role they play in creating jobs, delivering important products and services, and keeping the economy strong. Her goal for nonprofits and small businesses is to get the recognition they deserve for the role they play in the success of our communities. She supports this goal through volunteer activities, mentoring other business owners and the relationships the Dot Org team develops with its clients and partners.Location: Online via Zoom
Fundraising 301: Making the Ask: How to approach, communicate with and ask donors for gifts
1/19/2022
There is no single way to approach a donor and ask for a gift. But there are strategies to help organizations communicate with and make solicitations at all stages of the donor lifecycle. In this session, participants will learn strategies to approach donors at all levels, run an annual campaign and understand the nuances of major gift fundraising.
Learning Objectives – Participants will:
Amy Wong, president, Dot Org Solutions, believes the world is a better place because of the special work nonprofits do for our communities, making them better places to live, work and raise families. As president of Dot Org Solutions, she is a champion for small businesses for the role they play in creating jobs, delivering important products and services, and keeping the economy strong. Her goal for nonprofits and small businesses is to get the recognition they deserve for the role they play in the success of our communities. She supports this goal through volunteer activities, mentoring other business owners and the relationships the Dot Org team develops with its clients and partners.
Location: Online via Zoom
1/19/2022
There is no single way to approach a donor and ask for a gift. But there are strategies to help organizations communicate with and make solicitations at all stages of the donor lifecycle. In this session, participants will learn strategies to approach donors at all levels, run an annual campaign and understand the nuances of major gift fundraising.Learning Objectives – Participants will:
- Learn the importance of having different strategies to approach donors at different giving levels
- Gain knowledge to run and effective annual giving campaign
- Understand what is needed to have an effective major gift program
Amy Wong, president, Dot Org Solutions, believes the world is a better place because of the special work nonprofits do for our communities, making them better places to live, work and raise families. As president of Dot Org Solutions, she is a champion for small businesses for the role they play in creating jobs, delivering important products and services, and keeping the economy strong. Her goal for nonprofits and small businesses is to get the recognition they deserve for the role they play in the success of our communities. She supports this goal through volunteer activities, mentoring other business owners and the relationships the Dot Org team develops with its clients and partners.Location: Online via Zoom
What the Heck Happened? 2021 Employment Law Update: Part I
1/20/2022
Join Scott Warrick as he reviews the most recent and most important employment law changes and updates. Scott will not only inform you of these important changes, but he will use his over three decades of Employment Law/Human Resource Management experience to tell you how to use this information IMMEDIATELY!
Presenter:
Scott Warrick combines the areas of law and human resources to assist organizations in “Solving Employee Problems BEFORE They Happen.” Scott uses his unique background of LAW and HUMAN RESOURCES to help organizations get where they want to go, which includes coaching and training managers and employees in his own unique, practical and entertaining style.
Location: Online via Zoom
1/20/2022
Join Scott Warrick as he reviews the most recent and most important employment law changes and updates. Scott will not only inform you of these important changes, but he will use his over three decades of Employment Law/Human Resource Management experience to tell you how to use this information IMMEDIATELY!
- Topics TBA
Presenter:
Scott Warrick combines the areas of law and human resources to assist organizations in “Solving Employee Problems BEFORE They Happen.” Scott uses his unique background of LAW and HUMAN RESOURCES to help organizations get where they want to go, which includes coaching and training managers and employees in his own unique, practical and entertaining style.Location: Online via Zoom
What the Heck Happened? 2021 Employment Law Update: Part I
1/20/2022
Join Scott Warrick as he reviews the most recent and most important employment law changes and updates. Scott will not only inform you of these important changes, but he will use his over three decades of Employment Law/Human Resource Management experience to tell you how to use this information IMMEDIATELY!
Presenter:
Scott Warrick combines the areas of law and human resources to assist organizations in “Solving Employee Problems BEFORE They Happen.” Scott uses his unique background of LAW and HUMAN RESOURCES to help organizations get where they want to go, which includes coaching and training managers and employees in his own unique, practical and entertaining style.
Location: Online via Zoom
1/20/2022
Join Scott Warrick as he reviews the most recent and most important employment law changes and updates. Scott will not only inform you of these important changes, but he will use his over three decades of Employment Law/Human Resource Management experience to tell you how to use this information IMMEDIATELY!
- How has Ohio drastically changed its law surrounding its civil rights law?
- How has personal liability changed under Ohio law?
- How have the statutes of limitations changed under Ohio law?
- How should you handle masks and vaccination records in your organization?
- How should employers handle the DISABILITY/MEDICAL and RELIGIOUS EXEMPTION options for employees who do not want the vaccination?
- What did the Sixth Circuit say about requiring employees to use someone’s preferred pronouns, such as he/him, she/her or they/them?
- What did the Sixth Circuit say about conducting internal investigations … and what does it mean for you?
- What did the Sixth Circuit say about OFFENSIVE SPEECH and FREE SPEECH?
- Why did the Sixth Circuit find that “AMBIGUOUS” responses to employees regarding the FLMA can end in liability?
Presenter:
Scott Warrick combines the areas of law and human resources to assist organizations in “Solving Employee Problems BEFORE They Happen.” Scott uses his unique background of LAW and HUMAN RESOURCES to help organizations get where they want to go, which includes coaching and training managers and employees in his own unique, practical and entertaining style.Location: Online via Zoom
Staff Development Week: Staff Care as Community Care
1/24/2022 - 1/27/2022
Monday, January 24, 2022
10:30 am - 12:00 pm
Taking Care of Self, Staff, and Community
Self-care is important. Everywhere you look there are articles promoting the value of self-care: eat healthy, get plenty of sleep, exercise regularly. It can be exhausting just reading about all the things we should be doing to feel better! How can we help self-care feel less like a burden and more like genuine kindness and nurturing? What if we could tap into our larger community to bolster our own well-being while increasing social cohesion for all? There is a continuum – from self-care to staff (workplace) care to community care – that gets stronger as it fans out from solo activity to broader inclusive action and impact.
Learning Objectives:
References: https://www.webjunction.org/news/webjunction/taking-care-of-self-staff-and-community.html
Presenters:
Brenda Hough is a librarian, writer, and learning professional with 25 years of professional experience working in and supporting libraries by providing training and consulting services. She is the author of Crash Course in Time Management for Library Staff and the co-editor of WebJunction’s Competency Index for the Library Field. She is an adjunct instructor for Emporia State University (KS). She has worked on projects for the Bill and Melinda Gates Foundation, WebJunction, the Public Library Association, Infopeople, California Libraries Learn (CALL), the State Library of Arizona, the State Library of Oregon, the Northeast Kansas Library System, and more. She is the owner of EluciDare Learning.
Since joining OCLC’s WebJunction team in 2005, Betha Gutsche has contributed to library staff training through compiling the Competency Index for the Library Field, developing curricula, delivering training, and exploring new strategies. In addition to leading many grant-funded projects, Betha created curriculum and training for Small Libraries Create Smart Spaces, Supercharged Storytimes, Wikipedia + Libraries, and Creating Pathways to Civil Legal Justice. Betha received her MLIS from the University of Washington Information School and interned with the Gates Foundation U.S. Libraries Program 2002-2004.
Tuesday, January 25. 2022
10:00 am - 11:00 am
Words Matter: Mindful communication that creates caring connections
Employing mindful communication strategies creates opportunities to demonstrate caring and enhance connections within the library community. Utilizing mindful communication can also avoid retraumatization for those individuals who have experienced trauma.
Learning objectives:
Meghan Harper, Ph.D. Director and Professor, School of Information at Kent State University in Kent, Ohio.
Wednesday, January 26, 2022
10:00 am - 11:00 am
Library Safety as Burnout Prevention: Reframing Safety and Security for Staff Sustainability
Learning Objectives:
Eddie Kristan ran the Safety & Security Team at Warren-Newport Library in Gurnee, IL for nearly 7 years before finishing his MLIS to become a reference librarian and staff training coordinator in 2020. During his time as Head of Security, Eddie re-wrote procedure and advised on policy to turn a distrusted and counter-productive security team into a force of support and empathy for staff and the community. With the help of Ryan Dowd (author of "A Librarian's Guide to Homelessness") and Warren Graham (author of "The Black Belt Librarian") Eddie was able to balance a need for confident enforcement of policy with a desperate need for trauma informed services and empathy in all things. He was named a Library Journal Mover & Shaker in the Community Builder group in 2020 and Herbert Goldhor Award Winner for Public Librarianship by the University of Illinois School of Information Sciences in 2021. As Staff Training Coordinator, Eddie has developed monthly content for his library on a wide range of subjects including Person Pronouns, Trauma Informed Services, Material Challenges, and Bystander Intervention.
Thursday, January 27, 2022
10:00 am - 11:00 am
Self-Care: How to Increase Productivity while Avoiding Burnout
Increasing demands from our public for various library services can and will create an environment for burnout as a result of heavy workloads. While some stressors are unavoidable, prolonged exposure to it can cause detachment, pessimism, and a loss of enjoyment in the public library profession. During this session we will explore approaches on how to identify and overcome stressors while retaining optimal levels of efficiency during our workday.
Learning Objectives:
Presenter:
Nicole Bryan, MLS Neighborhood Library Supervisor, Brooklyn Public Library
Nicole has spent some of her career within the social services arena, developing programs and meeting constituents' needs. Currently, she assess the delivery of library services, by employing trauma-informed methods, to transitional populations in public library branches and homeless shelters in Brooklyn, N.Y. She received her MLS degree from Long Island University.
2:00 pm - 3:00 pm
Be the Change: Improving staff morale from within
Presenter Haley Holmes from the San Antonio Public Library will talk about her experiences leading staff from all levels of the organization to create an environment where everyone has the opportunity to be heard. Operation Transformation was a three year project that resulted in more staff engagement, recognition, and innovation. Haley will explain how the project started and outline several of the initiatives that were created as a result to address the need to improve morale in a workplace with over 500 employees in 30 locations.
Learning Objectives
Haley K. Holmes, Ph.D., is the Central Library Public Services Administrator for the San Antonio Public Library overseeing Reference Services, Childrens, Texana/Genealogy, the Latino Collection and Resource Center, and Circulation. Haley has been with the San Antonio Public Library for 17 years, serving as a branch manager for 7 years and Coordinator of Services to Adults for 3 years. Before moving to San Antonio, she worked in academic libraries and at the Library of Congress. She is the coauthor of Library Programming Made Easy, part of the “A Practical Guide for Librarians” series and a 2020 Library Journal Mover and Shaker.
Location: Online via Zoom
There are currently 63 spots remaining out of 100
1/24/2022 - 1/27/2022
Monday, January 24, 2022
10:30 am - 12:00 pm
Taking Care of Self, Staff, and Community
Self-care is important. Everywhere you look there are articles promoting the value of self-care: eat healthy, get plenty of sleep, exercise regularly. It can be exhausting just reading about all the things we should be doing to feel better! How can we help self-care feel less like a burden and more like genuine kindness and nurturing? What if we could tap into our larger community to bolster our own well-being while increasing social cohesion for all? There is a continuum – from self-care to staff (workplace) care to community care – that gets stronger as it fans out from solo activity to broader inclusive action and impact.
Learning Objectives:
- Reflect upon what genuine and meaningful self-care looks like
- Describe the connection between self-care, workplace well-being, and community care
- Take actionable ideas for community care back to your library
References: https://www.webjunction.org/news/webjunction/taking-care-of-self-staff-and-community.html
Presenters:
Brenda Hough is a librarian, writer, and learning professional with 25 years of professional experience working in and supporting libraries by providing training and consulting services. She is the author of Crash Course in Time Management for Library Staff and the co-editor of WebJunction’s Competency Index for the Library Field. She is an adjunct instructor for Emporia State University (KS). She has worked on projects for the Bill and Melinda Gates Foundation, WebJunction, the Public Library Association, Infopeople, California Libraries Learn (CALL), the State Library of Arizona, the State Library of Oregon, the Northeast Kansas Library System, and more. She is the owner of EluciDare Learning.Since joining OCLC’s WebJunction team in 2005, Betha Gutsche has contributed to library staff training through compiling the Competency Index for the Library Field, developing curricula, delivering training, and exploring new strategies. In addition to leading many grant-funded projects, Betha created curriculum and training for Small Libraries Create Smart Spaces, Supercharged Storytimes, Wikipedia + Libraries, and Creating Pathways to Civil Legal Justice. Betha received her MLIS from the University of Washington Information School and interned with the Gates Foundation U.S. Libraries Program 2002-2004.Tuesday, January 25. 2022
10:00 am - 11:00 am
Words Matter: Mindful communication that creates caring connections
Employing mindful communication strategies creates opportunities to demonstrate caring and enhance connections within the library community. Utilizing mindful communication can also avoid retraumatization for those individuals who have experienced trauma.
Learning objectives:
- Participants will learn about the characteristics and effects of trauma on the individual.
- Participants will learn about mindful use of language that will avoid retraumatization for individuals.
- Participants will become aware of professional resources that provide guidance on non- discriminatory language
Meghan Harper, Ph.D. Director and Professor, School of Information at Kent State University in Kent, Ohio.Wednesday, January 26, 2022
10:00 am - 11:00 am
Library Safety as Burnout Prevention: Reframing Safety and Security for Staff Sustainability
Learning Objectives:
- Tools to handle acute problems that influence burnout including principles of service, de-escalation phrases, and established boundaries
- Proactive preparations to avoid or mitigate incidents that cause burnout including interdepartmental communications and establishing community partnerships
- Unmasking how vocational awe makes us handle safety and security issues poorly and inequitably
Eddie Kristan ran the Safety & Security Team at Warren-Newport Library in Gurnee, IL for nearly 7 years before finishing his MLIS to become a reference librarian and staff training coordinator in 2020. During his time as Head of Security, Eddie re-wrote procedure and advised on policy to turn a distrusted and counter-productive security team into a force of support and empathy for staff and the community. With the help of Ryan Dowd (author of "A Librarian's Guide to Homelessness") and Warren Graham (author of "The Black Belt Librarian") Eddie was able to balance a need for confident enforcement of policy with a desperate need for trauma informed services and empathy in all things. He was named a Library Journal Mover & Shaker in the Community Builder group in 2020 and Herbert Goldhor Award Winner for Public Librarianship by the University of Illinois School of Information Sciences in 2021. As Staff Training Coordinator, Eddie has developed monthly content for his library on a wide range of subjects including Person Pronouns, Trauma Informed Services, Material Challenges, and Bystander Intervention.Thursday, January 27, 2022
10:00 am - 11:00 am
Self-Care: How to Increase Productivity while Avoiding Burnout
Increasing demands from our public for various library services can and will create an environment for burnout as a result of heavy workloads. While some stressors are unavoidable, prolonged exposure to it can cause detachment, pessimism, and a loss of enjoyment in the public library profession. During this session we will explore approaches on how to identify and overcome stressors while retaining optimal levels of efficiency during our workday.
Learning Objectives:
- Identify signals of Physical, Behavioral and Emotional barriers that leads to burnout
- Understand methods to mitigate stressors caused by public service demands
- Learn how to adopt self-care techniques at work.
Presenter:
Nicole Bryan, MLS Neighborhood Library Supervisor, Brooklyn Public LibraryNicole has spent some of her career within the social services arena, developing programs and meeting constituents' needs. Currently, she assess the delivery of library services, by employing trauma-informed methods, to transitional populations in public library branches and homeless shelters in Brooklyn, N.Y. She received her MLS degree from Long Island University.
2:00 pm - 3:00 pm
Be the Change: Improving staff morale from within
Presenter Haley Holmes from the San Antonio Public Library will talk about her experiences leading staff from all levels of the organization to create an environment where everyone has the opportunity to be heard. Operation Transformation was a three year project that resulted in more staff engagement, recognition, and innovation. Haley will explain how the project started and outline several of the initiatives that were created as a result to address the need to improve morale in a workplace with over 500 employees in 30 locations.
Learning Objectives
- Participants will come away with a better understanding of organizational health.
- Participants will be given specific tools and examples they can use in their organizations to gather staff feedback concerning morale in their work locations.
- Participants will learn how to turn staff feedback into meaningful change.
Haley K. Holmes, Ph.D., is the Central Library Public Services Administrator for the San Antonio Public Library overseeing Reference Services, Childrens, Texana/Genealogy, the Latino Collection and Resource Center, and Circulation. Haley has been with the San Antonio Public Library for 17 years, serving as a branch manager for 7 years and Coordinator of Services to Adults for 3 years. Before moving to San Antonio, she worked in academic libraries and at the Library of Congress. She is the coauthor of Library Programming Made Easy, part of the “A Practical Guide for Librarians” series and a 2020 Library Journal Mover and Shaker.
Location: Online via Zoom
There are currently 63 spots remaining out of 100
Cyber Security for ALL Staff
2/2/2022
This informational online workshop will focus on security threats stemming from user activities. Topics of concern will be emails, password protection, and Internet safety. For example, identifying suspicious or fraudulent emails, knowing how to respond to information requests within emails, and eliminating spam messages.
Password protection topics include the creation and storage of passwords as well as utilization of advanced security features such as biometrics, pin numbers, and two-step-authentication. The need and usage of password managers will also be discussed. Finally, a review of Internet safety will be discussed as it pertains to keeping sensitive information safe from hackers. Other topics may be introduced as time permits.
Learning Objectives:
John Paul, Business owner and operator of Winsoft Computer Education.
John is a business owner and private consultant. His company: Winsoft Computer Education, has provided corporate training and consulting to business organizations for over twenty years. During this time, he has been a frequent trainer to libraries throughout Ohio. John specializes in Microsoft applications but has trained on many platforms. His courses include Office applications, Adobe, Project Management, database management, report writing, and more. In addition to training, John provides consulting services, focusing particularly on database creation for managing projects, departments, or company-wide functions.
Location: Online via Zoom
2/2/2022
This informational online workshop will focus on security threats stemming from user activities. Topics of concern will be emails, password protection, and Internet safety. For example, identifying suspicious or fraudulent emails, knowing how to respond to information requests within emails, and eliminating spam messages.
Password protection topics include the creation and storage of passwords as well as utilization of advanced security features such as biometrics, pin numbers, and two-step-authentication. The need and usage of password managers will also be discussed. Finally, a review of Internet safety will be discussed as it pertains to keeping sensitive information safe from hackers. Other topics may be introduced as time permits.
Learning Objectives:
- Learn more about security threats and your role in protecting the library
- Importance of Passwords
- Internet Safety
John Paul, Business owner and operator of Winsoft Computer Education.
John is a business owner and private consultant. His company: Winsoft Computer Education, has provided corporate training and consulting to business organizations for over twenty years. During this time, he has been a frequent trainer to libraries throughout Ohio. John specializes in Microsoft applications but has trained on many platforms. His courses include Office applications, Adobe, Project Management, database management, report writing, and more. In addition to training, John provides consulting services, focusing particularly on database creation for managing projects, departments, or company-wide functions. Location: Online via Zoom
What the Heck Happened? 2021 Employment Law Update: Part II
2/3/2022
Join Scott Warrick as he reviews the most recent and most important employment law changes and updates. Scott will not only inform you of these important changes, but he will use his over three decades of Employment Law/Human Resource Management experience to tell you how to use this information IMMEDIATELY!
Presenter:
Scott Warrick combines the areas of law and human resources to assist organizations in “Solving Employee Problems BEFORE They Happen.” Scott uses his unique background of LAW and HUMAN RESOURCES to help organizations get where they want to go, which includes coaching and training managers and employees in his own unique, practical and entertaining style.
Location: Online via Adobe Connect
2/3/2022
Join Scott Warrick as he reviews the most recent and most important employment law changes and updates. Scott will not only inform you of these important changes, but he will use his over three decades of Employment Law/Human Resource Management experience to tell you how to use this information IMMEDIATELY!
Presenter:
Scott Warrick combines the areas of law and human resources to assist organizations in “Solving Employee Problems BEFORE They Happen.” Scott uses his unique background of LAW and HUMAN RESOURCES to help organizations get where they want to go, which includes coaching and training managers and employees in his own unique, practical and entertaining style.Location: Online via Adobe Connect
What the Heck Happened? 2021 Employment Law Update: Part II
2/3/2022
Join Scott Warrick as he reviews the most recent and most important employment law changes and updates. Scott will not only inform you of these important changes, but he will use his over three decades of Employment Law/Human Resource Management experience to tell you how to use this information IMMEDIATELY!
Presenter:
Scott Warrick combines the areas of law and human resources to assist organizations in “Solving Employee Problems BEFORE They Happen.” Scott uses his unique background of LAW and HUMAN RESOURCES to help organizations get where they want to go, which includes coaching and training managers and employees in his own unique, practical and entertaining style.
Location: Online via Adobe Connect
2/3/2022
Join Scott Warrick as he reviews the most recent and most important employment law changes and updates. Scott will not only inform you of these important changes, but he will use his over three decades of Employment Law/Human Resource Management experience to tell you how to use this information IMMEDIATELY! Presenter:
Scott Warrick combines the areas of law and human resources to assist organizations in “Solving Employee Problems BEFORE They Happen.” Scott uses his unique background of LAW and HUMAN RESOURCES to help organizations get where they want to go, which includes coaching and training managers and employees in his own unique, practical and entertaining style.Location: Online via Adobe Connect
Transforming your Library and Community Through Relationship-Focused Service
2/10/2022
Authentically connecting with people through kindness and compassion is more important than ever. Libraries are perfectly positioned to enhance social connections and positively impact lives through thoughtful and dependable patron service.
Learning Objectives:
Location: Online via Zoom
2/10/2022
Authentically connecting with people through kindness and compassion is more important than ever. Libraries are perfectly positioned to enhance social connections and positively impact lives through thoughtful and dependable patron service.
Learning Objectives:
- Why relationship-focused service is important not only to your library but to your whole community
- What relationship-focused service looks like in a library setting
- How to begin building a relationship-focused service model that is right for your library
Lindsey Dorfman is a dynamic leader dedicated to strengthening libraries through curiosity, compassion, and connection. While serving the Kent District Library (MI) as their Director of Branch Services and Operations, she received a Library Journal Mover and Shaker Award for her work spearheading the KDL Way, a customer service model based on kindness, empathy, and love. Ms. Dorfman currently serves as Director of the Glenview Public Library, located just north of the city of Chicago.
Location: Online via Zoom
Transforming your Library and Community Through Relationship-Focused Service
2/10/2022
Authentically connecting with people through kindness and compassion is more important than ever. Libraries are perfectly positioned to enhance social connections and positively impact lives through thoughtful and dependable patron service.
Learning Objectives:
Location: Online via Zoom
2/10/2022
Authentically connecting with people through kindness and compassion is more important than ever. Libraries are perfectly positioned to enhance social connections and positively impact lives through thoughtful and dependable patron service. Learning Objectives:
- Why relationship-focused service is important not only to your library but to your whole community
- What relationship-focused service looks like in a library setting
- How to begin building a relationship-focused service model that is right for your library
Lindsey Dorfman is a dynamic leader dedicated to strengthening libraries through curiosity, compassion, and connection. While serving the Kent District Library (MI) as their Director of Branch Services and Operations, she received a Library Journal Mover and Shaker Award for her work spearheading the KDL Way, a customer service model based on kindness, empathy, and love. Ms. Dorfman currently serves as Director of the Glenview Public Library, located just north of the city of Chicago.
Location: Online via Zoom
Fundraising 401: Planned Giving Basics: What Is Planned Giving and Why it Should Be a Part of Every Fundraising Program
2/16/2022
Small organizations often avoid promoting planned giving opportunities to donors. Many don’t know where to start and others are nervous because planned giving seems too complex to manage. This session will focus on the basics of planned giving and how even the smallest of organizations can promote planned giving as part of their fundraising programs.
Learning Objectives – Participants will:
Amy Wong, president, Dot Org Solutions, believes the world is a better place because of the special work nonprofits do for our communities, making them better places to live, work and raise families.As president of Dot Org Solutions, she is a champion for small businesses for the role they play in creating jobs, delivering important products and services, and keeping the economy strong. Her goal for nonprofits and small businesses is to get the recognition they deserve for the role they play in the success of our communities. She supports this goal through volunteer activities, mentoring other business owners and the relationships the Dot Org team develops with its clients and partners.
Location: Online via Zoom
2/16/2022
Small organizations often avoid promoting planned giving opportunities to donors. Many don’t know where to start and others are nervous because planned giving seems too complex to manage. This session will focus on the basics of planned giving and how even the smallest of organizations can promote planned giving as part of their fundraising programs.
Learning Objectives – Participants will:
- Understand basic planned giving terms and uses
- Be able to identify planned giving donors within their organizations
- Learn how to include planned giving as a part of your fundraising program
Amy Wong, president, Dot Org Solutions, believes the world is a better place because of the special work nonprofits do for our communities, making them better places to live, work and raise families.As president of Dot Org Solutions, she is a champion for small businesses for the role they play in creating jobs, delivering important products and services, and keeping the economy strong. Her goal for nonprofits and small businesses is to get the recognition they deserve for the role they play in the success of our communities. She supports this goal through volunteer activities, mentoring other business owners and the relationships the Dot Org team develops with its clients and partners.Location: Online via Zoom
Fundraising 401: Planned Giving Basics: What Is Planned Giving and Why it Should Be a Part of Every Fundraising Program
2/16/2022
Small organizations often avoid promoting planned giving opportunities to donors. Many don’t know where to start and others are nervous because planned giving seems too complex to manage. This session will focus on the basics of planned giving and how even the smallest of organizations can promote planned giving as part of their fundraising programs.
Learning Objectives – Participants will:
Amy Wong, president, Dot Org Solutions, believes the world is a better place because of the special work nonprofits do for our communities, making them better places to live, work and raise families.As president of Dot Org Solutions, she is a champion for small businesses for the role they play in creating jobs, delivering important products and services, and keeping the economy strong. Her goal for nonprofits and small businesses is to get the recognition they deserve for the role they play in the success of our communities. She supports this goal through volunteer activities, mentoring other business owners and the relationships the Dot Org team develops with its clients and partners.
Location: Online via Zoom
2/16/2022
Small organizations often avoid promoting planned giving opportunities to donors. Many don’t know where to start and others are nervous because planned giving seems too complex to manage. This session will focus on the basics of planned giving and how even the smallest of organizations can promote planned giving as part of their fundraising programs.Learning Objectives – Participants will:
- Understand basic planned giving terms and uses
- Be able to identify planned giving donors within their organizations
- Learn how to include planned giving as a part of your fundraising program
Amy Wong, president, Dot Org Solutions, believes the world is a better place because of the special work nonprofits do for our communities, making them better places to live, work and raise families.As president of Dot Org Solutions, she is a champion for small businesses for the role they play in creating jobs, delivering important products and services, and keeping the economy strong. Her goal for nonprofits and small businesses is to get the recognition they deserve for the role they play in the success of our communities. She supports this goal through volunteer activities, mentoring other business owners and the relationships the Dot Org team develops with its clients and partners.Location: Online via Zoom
Re-Training the Library: How Cross-Training Saved Our Library
2/17/2022
Libraries have faced insurmountable changes in the past year. How can libraries carefully adapt to this new normal and keep their team spirit? Our panelists will discuss how they were successful in getting their teams on board with cross-training.
Learning Objectives:
Location: Online via Zoom
2/17/2022
Libraries have faced insurmountable changes in the past year. How can libraries carefully adapt to this new normal and keep their team spirit? Our panelists will discuss how they were successful in getting their teams on board with cross-training.
Learning Objectives:
- Encourage teamwork and communication
- Change your team's expectations
- Cross-train your different levels of staff
Brittany Burchett has been working in various libraries for the past ten years in Cincinnati, Midpointe, and Greene County Public Library. Brittany has been with GCPL for five years and is the Head Librarian at the Beavercreek Community Library.
Sue Jeffery has nearly fifteen years of academic, school and public library experience in Massachusetts, Hawaii, and in Ohio with Greene County Public Library. Sue has served the last seven years as Head Librarian in two GCPL locations and currently manages the Winters Bellbrook Community Library.
Melissa Fasanella has more than 24 years of working academic/public library experience. Melissa’s has worked in libraries at The Ohio State University, various public library locations in Cincinnati, and Greene County Public Library. Melissa has served as the Head Librarian at the Xenia Community Library for the past five years.
Keesha Chambers Summers is in her thirteenth year as the Head of Youth Services at the Xenia Community Library. Keesha previously worked in a variety of public and academic library positions in Georgia that included bibliographic instruction, interlibrary loan, and management.
Location: Online via Zoom
Re-Training the Library: How Cross-Training Saved Our Library
2/17/2022
Libraries have faced insurmountable changes in the past year. How can libraries carefully adapt to this new normal and keep their team spirit? Our panelists will discuss how they were successful in getting their teams on board with cross-training.
Learning Objectives:
Location: Online via Zoom
2/17/2022
Libraries have faced insurmountable changes in the past year. How can libraries carefully adapt to this new normal and keep their team spirit? Our panelists will discuss how they were successful in getting their teams on board with cross-training. Learning Objectives:
- Encourage teamwork and communication
- Change your team's expectations
- Cross-train your different levels of staff
Brittany Burchett has been working in various libraries for the past ten years in Cincinnati, Midpointe, and Greene County Public Library. Brittany has been with GCPL for five years and is the Head Librarian at the Beavercreek Community Library.
Sue Jeffery has nearly fifteen years of academic, school and public library experience in Massachusetts, Hawaii, and in Ohio with Greene County Public Library. Sue has served the last seven years as Head Librarian in two GCPL locations and currently manages the Winters Bellbrook Community Library.
Melissa Fasanella has more than 24 years of working academic/public library experience. Melissa’s has worked in libraries at The Ohio State University, various public library locations in Cincinnati, and Greene County Public Library. Melissa has served as the Head Librarian at the Xenia Community Library for the past five years.
Keesha Chambers Summers is in her thirteenth year as the Head of Youth Services at the Xenia Community Library. Keesha previously worked in a variety of public and academic library positions in Georgia that included bibliographic instruction, interlibrary loan, and management.
Location: Online via Zoom
New Supervisors' Academy
2/23/2022
The 2022 NEO-RLS New Supervisors' Academy has been updated and is back by popular demand!
Becoming a supervisor adds new and different challenges to your work day regardless of the type of library you work in or the size of library you work in. The Academy's courses will provide you with the skills and confidence you need to handle the many and varied challenges of being a supervisor. Programs will focus on three key areas: leadership, communication and staff development. The Academy is appropriate for new supervisors in multi-type libraries and for those who want a refresher.
"It was great to network with others that are in the same situation as myself. It was great to gain more knowledge on several topics about being a supervisor. I liked being able to bounce ideas off of each other too."
Session 1
Wednesday, February 23, 2022 - Virtual
10:00 a.m. - 12:00 p.m.
It all Starts with Attitude and Knowing Yourself
Being a good supervisor starts with having a great attitude and our series will begin with the opportunity to listen and interact with leaders as they share their experiences regarding the impact of attitude. Be sure to bring your most pressing questions.
The panel will consist of:
Laura Ponikvar, Library Director, Jessica R. Gund Memorial Library, Cleveland Institute of Art
Brock Hutchinson, Director, Louiseville Public Library
Kathleen Webb, Director, Marvin Memorial Library
Pam Hickson-Stevenson, Executive Director, Akron-Summit County Public Library
1:00 pm - 4:00 pm
The afternoon will focus on a Myers Briggs assessment. The Myers-Briggs Type Indicator (MBTI) assessment provides a useful method for understanding people by looking at eight personality preferences that everyone uses at different times. One of the most critical aspects of the MBTI is that it identifies preferences, not abilities or skills. It is designed to bring type awareness to those who might find growth and learning within its ideas. You will have fun exploring and validating your type preferences. The MBTI is the most popular assessment in the world and has been applied as a tool for many years by a variety of users around the globe. This assessment will not only help you to know yourself but give you insights into how your employees work.
Presenter:
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges.
For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
Session 2
Thursday, March 17, 2022 at 10:00 - 11:00 a.m. From Your Desktop
Change Course without Rocking the Boat
As new supervisors you may find unresolved challenges with your staff that need to be addressed sooner rather than later. How do you go about addressing something that might have been brewing for a long time without Rocking the Boat? Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.
Presenter:
Cheryl Kuonen, Director, Mentor Public Library
Session 3
Wednesday, April 13, 2022 at 9:00 a.m to 12:00 p.m. From Your Desktop
Resolving Conflict through Trust and Team Building
Whether you are a new a supervisor or a seasoned manager, this interactive webinar will help you enhance your skills in managing your team. The webinar will focus on building a cohesive team and creating and maintaining trust. It will also provide a step-by-step guide for having difficult conversations and give participants the opportunity to practice conversations about common work situations.
Learning Objectives:
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
Session 4
Thursday, May 5, 2022 - Twinsburg Public Library
9:30 am - 4:00 pm
Supervising with Confidence: A Skills Assessment
Supervisors must balance a variety of competing priorities while working with a variety of people. Fortunately, the necessary skills of an effective supervisor can be learned. In the morning we will focus on the five key supervisory skills, complete a self-evaluation relating to the five skills and develop a plan of action that relates to the skills you'd like to most improve in the following 90 days. You will have a chance to put the supervisory skills into practice during game simulation. This interactive workshop will focus on the five key supervisory skills that form the New Supervisor's Tool Kit.
Learning Objectives:
Betsy Lantz, Executive Director, NEO-RLS
Session 5
Wednesday, June 1, 2022 at 10:00 - 11:00 am from Your Desktop
HR Stuff that Every Supervisor Should Know: Part I
Learning Objectives:
Wednesday, June 22, 2022 at 10:00 - 11:00 am from Your Desktop
HR Stuff that Every Supervisor Should Know: Part II
Pam Linger is an experienced Human Resources professional and owner of PML Consulting, LLC. She has experience working both inside organizations as an HR professional, and outside organizations, as an HR consultant. She often serves as an outsourced HR Manager for small to medium-sized organizations. Her specialization is in executive and career coaching and handling difficult employee relations situations. Pam believes that the most important characteristic of an excellent HR professional is the ability to balance the needs of the employees, effectively and compassionately, with those of the organization.
Session 7
Wednesday, July 13, 2022
10:00 am - 11:00 am
Time Management Yours and Theirs
Time management is one of the most important skills that any manager/supervisor should have. Understanding, implementing and following effective time management practices will help you accomplish more.
Learning objectives:
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 11 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organizations and co-chairs PLA’s Membership Advisory Group. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.
Session 8
Tuesday, August 16, 2022
10:00 am - 12:30 pm
Boosting Your Leadership Self Confidence
This webinar offers positive actions leaders must take to help break free from stress, perfectionism and self-doubt so they can find the confidence to work and lead effectively.
Learning Objectives:
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges.
Session 9
Thursday, September 15, 2022 Cuyahoga Falls Library
9:30 am - 3:30 pm
Setting Performance Goals and Evaluations
In the morning session we will learn about setting performance goals, coaching and monitoring performance, and conducting periodic evaluations - all critical job skills for all supervisors. You will learn the basics of each and then apply your learning to real-life scenarios. Come prepared to learn how you can be successful in helping staff be effective in their individual work performance and motivate them to be their very best.
Performance Planning
The afternoon session will concentrate on effective performance planning as a key component in the performance management cycle. Learn how to have clear, empowering conversations with employees in order to create a performance plan that brings focus, clarity, and motivation. This session will also use scenario-based learning to help those in attendance apply learning to real-life examples.
Presenters:
Sharon Tufts, Library Consultant
Session 10
Wednesday, October 12, 2022
10:00 am - 11:00 am
Getting the Most out of Your Budget
Session 11
Thursday, November 10, 2022 - Stow-Munroe Falls Public Library
9:30 am - 3:30 pm
Interviewing, and Caring for Yourself
The last session of the Academy will focus on supervisory skills that are often overlooked until they are necessary.
Interviewing Techniques for New Supervisors
Hiring great employees is critical to an organization's success and makes life easier for everyone. The key to hiring the right person starts with the application and interview process. You will learn how to create an interview plan, how to construct appropriate interview questions that provide the information you need, and how to avoid common interview mistakes. In addition, we will cover what is and isn't legal to ask a candidate and how to evaluate the information you have received in order to make the best decision.
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built a robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.
Taking Care of Yourself
As supervisors and leaders we know we should care for ourselves but we often don't. We are focused on taking care of our organizations, our employees and meeting our goals. However, neglecting yourself can become a very real detriment to your team while healthy self-care can actually increase your effectiveness and that of your employees. Self-care is a hallmark of effective leaders. Learn how to recognize when you need to focus on yourself and what questions to ask to begin taking care of yourself.
Lunch and light refreshments will be provided.
Presenter:
Ragan Snead, Continuing Education Coordinator, NEO-RLS
Location: Online and at various libraries
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
2/23/2022
The 2022 NEO-RLS New Supervisors' Academy has been updated and is back by popular demand!
Becoming a supervisor adds new and different challenges to your work day regardless of the type of library you work in or the size of library you work in. The Academy's courses will provide you with the skills and confidence you need to handle the many and varied challenges of being a supervisor. Programs will focus on three key areas: leadership, communication and staff development. The Academy is appropriate for new supervisors in multi-type libraries and for those who want a refresher.
- The Academy is a blended course which runs from February through November and consists of 3 in-person workshops (will be determined on a case by case basis, per COVID), 3 online workshops and 5 webinars.
- We recommend that you attend the Academy in its entirety in order to maximize your learning.
- Archives of live webinars will be available at your convenience for those attending the Academy in its entirety and experiencing a scheduling conflict.
- Live webinars will be available individually for registration for those NOT attending the Academy in its entirety.
"It was great to network with others that are in the same situation as myself. It was great to gain more knowledge on several topics about being a supervisor. I liked being able to bounce ideas off of each other too."
Session 1
Wednesday, February 23, 2022 - Virtual
10:00 a.m. - 12:00 p.m.
It all Starts with Attitude and Knowing Yourself
Being a good supervisor starts with having a great attitude and our series will begin with the opportunity to listen and interact with leaders as they share their experiences regarding the impact of attitude. Be sure to bring your most pressing questions.
The panel will consist of:
Laura Ponikvar, Library Director, Jessica R. Gund Memorial Library, Cleveland Institute of Art
Brock Hutchinson, Director, Louiseville Public Library
Kathleen Webb, Director, Marvin Memorial Library
Pam Hickson-Stevenson, Executive Director, Akron-Summit County Public Library
1:00 pm - 4:00 pm
The afternoon will focus on a Myers Briggs assessment. The Myers-Briggs Type Indicator (MBTI) assessment provides a useful method for understanding people by looking at eight personality preferences that everyone uses at different times. One of the most critical aspects of the MBTI is that it identifies preferences, not abilities or skills. It is designed to bring type awareness to those who might find growth and learning within its ideas. You will have fun exploring and validating your type preferences. The MBTI is the most popular assessment in the world and has been applied as a tool for many years by a variety of users around the globe. This assessment will not only help you to know yourself but give you insights into how your employees work.
Presenter:
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges. For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
Session 2
Thursday, March 17, 2022 at 10:00 - 11:00 a.m. From Your Desktop
Change Course without Rocking the Boat
As new supervisors you may find unresolved challenges with your staff that need to be addressed sooner rather than later. How do you go about addressing something that might have been brewing for a long time without Rocking the Boat? Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.
Presenter:
Cheryl Kuonen, Director, Mentor Public LibrarySession 3
Wednesday, April 13, 2022 at 9:00 a.m to 12:00 p.m. From Your Desktop
Resolving Conflict through Trust and Team Building
Whether you are a new a supervisor or a seasoned manager, this interactive webinar will help you enhance your skills in managing your team. The webinar will focus on building a cohesive team and creating and maintaining trust. It will also provide a step-by-step guide for having difficult conversations and give participants the opportunity to practice conversations about common work situations.
Learning Objectives:
- Learn how to create and build a cohesive team
- Learn the dos and don’ts of creating and maintaining trust
- Learn a step-by-step process for having difficult conversations
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.Session 4
Thursday, May 5, 2022 - Twinsburg Public Library
9:30 am - 4:00 pm
Supervising with Confidence: A Skills Assessment
Supervisors must balance a variety of competing priorities while working with a variety of people. Fortunately, the necessary skills of an effective supervisor can be learned. In the morning we will focus on the five key supervisory skills, complete a self-evaluation relating to the five skills and develop a plan of action that relates to the skills you'd like to most improve in the following 90 days. You will have a chance to put the supervisory skills into practice during game simulation. This interactive workshop will focus on the five key supervisory skills that form the New Supervisor's Tool Kit.
Learning Objectives:
- Understand the role of the supervisor
- Identify five key supervisory skills
- Learn key steps in effective planning
- Learn how to delegate
- Learn ways to handle competing and/or shifting priorities
- Learn about effective goal setting
- Learn how to get results with your team
Betsy Lantz, Executive Director, NEO-RLSSession 5
Wednesday, June 1, 2022 at 10:00 - 11:00 am from Your Desktop
HR Stuff that Every Supervisor Should Know: Part I
Learning Objectives:
- The big compliance issues (FLSA, EEOC, ADA and FMLA)
- What a supervisor can ask/say to employees
- Harassment and discrimination
Wednesday, June 22, 2022 at 10:00 - 11:00 am from Your Desktop
HR Stuff that Every Supervisor Should Know: Part II
- Hiring – the process from beginning to end
- Job descriptions
- Performance Management
Pam Linger is an experienced Human Resources professional and owner of PML Consulting, LLC. She has experience working both inside organizations as an HR professional, and outside organizations, as an HR consultant. She often serves as an outsourced HR Manager for small to medium-sized organizations. Her specialization is in executive and career coaching and handling difficult employee relations situations. Pam believes that the most important characteristic of an excellent HR professional is the ability to balance the needs of the employees, effectively and compassionately, with those of the organization. Session 7
Wednesday, July 13, 2022
10:00 am - 11:00 am
Time Management Yours and Theirs
Time management is one of the most important skills that any manager/supervisor should have. Understanding, implementing and following effective time management practices will help you accomplish more.
Learning objectives:
- Valuing your own time
- Setting realistic priorities
- Delegating tasks effectively
- Recognizing and avoiding time wasters
- Taking Action
- Practical Tools
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 11 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organizations and co-chairs PLA’s Membership Advisory Group. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.Session 8
Tuesday, August 16, 2022
10:00 am - 12:30 pm
Boosting Your Leadership Self Confidence
This webinar offers positive actions leaders must take to help break free from stress, perfectionism and self-doubt so they can find the confidence to work and lead effectively.
Learning Objectives:
- Achieve confidence and break free from self-doubt
- Find your voice to speak and act with assertiveness
- Build resilience and bounce back from setbacks
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges. Session 9
Thursday, September 15, 2022 Cuyahoga Falls Library
9:30 am - 3:30 pm
Setting Performance Goals and Evaluations
In the morning session we will learn about setting performance goals, coaching and monitoring performance, and conducting periodic evaluations - all critical job skills for all supervisors. You will learn the basics of each and then apply your learning to real-life scenarios. Come prepared to learn how you can be successful in helping staff be effective in their individual work performance and motivate them to be their very best.
Performance Planning
The afternoon session will concentrate on effective performance planning as a key component in the performance management cycle. Learn how to have clear, empowering conversations with employees in order to create a performance plan that brings focus, clarity, and motivation. This session will also use scenario-based learning to help those in attendance apply learning to real-life examples.
Presenters:
Catherine Monnin has extensive experience in mentoring others in individual and group settings. She has decades of experience as a branch manager as well as extensive experience as an administrator, including Branch Services Director, at Cuyahoga County Public Library. Her strengths include coaching leaders to strengthen emotional intelligence skills to improve performance, effectively influence others, and better contribute to organizational effectiveness. She was twice a mentor at Library Leadership Ohio.
Sharon Tufts, Library Consultant
Session 10
Wednesday, October 12, 2022
10:00 am - 11:00 am
Getting the Most out of Your Budget
Session 11
Thursday, November 10, 2022 - Stow-Munroe Falls Public Library
9:30 am - 3:30 pm
Interviewing, and Caring for Yourself
The last session of the Academy will focus on supervisory skills that are often overlooked until they are necessary.
Interviewing Techniques for New Supervisors
Hiring great employees is critical to an organization's success and makes life easier for everyone. The key to hiring the right person starts with the application and interview process. You will learn how to create an interview plan, how to construct appropriate interview questions that provide the information you need, and how to avoid common interview mistakes. In addition, we will cover what is and isn't legal to ask a candidate and how to evaluate the information you have received in order to make the best decision.
Learning Objectives:
- Learn how to present the current open position
- Develop a workable hiring strategy
- Understand how to determine which candidates to interview
- Practice steps and techniques to use in a behavioral based interview
- Recognize how to use silence effectively when interviewing.
- Learn how to uncover past personal and work behaviors.
- Utilize examples of past behaviors to predict future performance.
- Understand the importance and how to welcome newly hired employees
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built a robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.Taking Care of Yourself
As supervisors and leaders we know we should care for ourselves but we often don't. We are focused on taking care of our organizations, our employees and meeting our goals. However, neglecting yourself can become a very real detriment to your team while healthy self-care can actually increase your effectiveness and that of your employees. Self-care is a hallmark of effective leaders. Learn how to recognize when you need to focus on yourself and what questions to ask to begin taking care of yourself.
Lunch and light refreshments will be provided.
Presenter:
Ragan Snead, Continuing Education Coordinator, NEO-RLSLocation: Online and at various libraries
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
Hybrid Programming: A Conversation about Equipment to Engagement
2/24/2022
No one has completely conquered hybrid programming. However, this webinar will provide some input from the libraries that have implemented it. CJ Lynce, Assistant Director of Westlake Porter Public Library will share information about the equipment that the library purchased and how it is being best utilized along with other equipment that is available on the market.
Avon Lake Public Library made plans for full-on hybrid programming this fall, but some procedures and expectations had to be adjusted. Gerry Vogel , Assistant Director, will offer some lessons learned during the process, and a frank discussion of human factors in successful hybrid programming: what went right, what went wrong, what worked at ALPL, and what may work better elsewhere.
Learning Objectives:
CJ Lynce, Assistant Director, Westlake Porter Public Library
Gerry Vogel has been assistant director of Avon Lake Public Library since May 2006
Location: Online via Zoom
2/24/2022
No one has completely conquered hybrid programming. However, this webinar will provide some input from the libraries that have implemented it. CJ Lynce, Assistant Director of Westlake Porter Public Library will share information about the equipment that the library purchased and how it is being best utilized along with other equipment that is available on the market.Avon Lake Public Library made plans for full-on hybrid programming this fall, but some procedures and expectations had to be adjusted. Gerry Vogel , Assistant Director, will offer some lessons learned during the process, and a frank discussion of human factors in successful hybrid programming: what went right, what went wrong, what worked at ALPL, and what may work better elsewhere.
Learning Objectives:
- Learn about different equipment needed for hybrid programming
- Learn about programs offered
- What lessons were learned along the way
CJ Lynce, Assistant Director, Westlake Porter Public LibraryGerry Vogel has been assistant director of Avon Lake Public Library since May 2006Location: Online via Zoom
Hybrid Programming: A Conversation about Equipment to Engagement
2/24/2022
No one has completely conquered hybrid programming. However, this webinar will provide some input from the libraries that have implemented it. CJ Lynce, Assistant Director of Westlake Porter Public Library will share information about the equipment that the library purchased and how it is being best utilized along with other equipment that is available on the market.
Avon Lake Public Library made plans for full-on hybrid programming this fall, but some procedures and expectations had to be adjusted. Gerry Vogel , Assistant Director, will offer some lessons learned during the process, and a frank discussion of human factors in successful hybrid programming: what went right, what went wrong, what worked at ALPL, and what may work better elsewhere.
Learning Objectives:
CJ Lynce, Assistant Director, Westlake Porter Public Library
Gerry Vogel has been assistant director of Avon Lake Public Library since May 2006
Location: Online via Zoom
2/24/2022
No one has completely conquered hybrid programming. However, this webinar will provide some input from the libraries that have implemented it. CJ Lynce, Assistant Director of Westlake Porter Public Library will share information about the equipment that the library purchased and how it is being best utilized along with other equipment that is available on the market.
Avon Lake Public Library made plans for full-on hybrid programming this fall, but some procedures and expectations had to be adjusted. Gerry Vogel , Assistant Director, will offer some lessons learned during the process, and a frank discussion of human factors in successful hybrid programming: what went right, what went wrong, what worked at ALPL, and what may work better elsewhere.
Learning Objectives:
- Learn about different equipment needed for hybrid programming
- Learn about programs offered
- What lessons were learned along the way
CJ Lynce, Assistant Director, Westlake Porter Public LibraryGerry Vogel has been assistant director of Avon Lake Public Library since May 2006Location: Online via Zoom
Popular Library Book Repair (or How to Keep Captain Underpants on the Shelf for One More Year)
3/1/2022
Want to get a little more life from your paperbacks? Need a few more circs on your best sellers before they fall apart? If so, then this program is for you! Loaded with useful information on how to get the most from your collection, this program covers a wide range of book repair techniques. While some techniques may be applicable, this program is not recommended for those interested in archival repair.
You will be sent a supply list that you will need for the workshop
Presenter:
Bobbie Patridge is the supervisor of the Conservation and Processing departments at the Toledo Lucas County Public Library. Bobbie has been mentoring new conservationists and has been teaching interested groups on materials repair for over thirty years.
Location: Online via Zoom
3/1/2022
Want to get a little more life from your paperbacks? Need a few more circs on your best sellers before they fall apart? If so, then this program is for you! Loaded with useful information on how to get the most from your collection, this program covers a wide range of book repair techniques. While some techniques may be applicable, this program is not recommended for those interested in archival repair.You will be sent a supply list that you will need for the workshop
Presenter:
Bobbie Patridge is the supervisor of the Conservation and Processing departments at the Toledo Lucas County Public Library. Bobbie has been mentoring new conservationists and has been teaching interested groups on materials repair for over thirty years.Location: Online via Zoom
Popular Library Book Repair (or How to Keep Captain Underpants on the Shelf for One More Year)
3/1/2022
Want to get a little more life from your paperbacks? Need a few more circs on your best sellers before they fall apart? If so, then this program is for you! Loaded with useful information on how to get the most from your collection, this program covers a wide range of book repair techniques. While some techniques may be applicable, this program is not recommended for those interested in archival repair.
You will be sent a supply list that you will need for the workshop
Presenter:
Bobbie Patridge is the supervisor of the Conservation and Processing departments at the Toledo Lucas County Public Library. Bobbie has been mentoring new conservationists and has been teaching interested groups on materials repair for over thirty years.
Location: Online via Zoom
3/1/2022
Want to get a little more life from your paperbacks? Need a few more circs on your best sellers before they fall apart? If so, then this program is for you! Loaded with useful information on how to get the most from your collection, this program covers a wide range of book repair techniques. While some techniques may be applicable, this program is not recommended for those interested in archival repair.
You will be sent a supply list that you will need for the workshop
Presenter:
Bobbie Patridge is the supervisor of the Conservation and Processing departments at the Toledo Lucas County Public Library. Bobbie has been mentoring new conservationists and has been teaching interested groups on materials repair for over thirty years.Location: Online via Zoom
Directors Virtual Networking Meeting
3/2/2022
Here is an opportunity to share your challenges and successes with other directors. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
3/2/2022
Here is an opportunity to share your challenges and successes with other directors. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
Microsoft Account (with OneDrive and Office 365)
3/2/2022
Microsoft has designed online accounts to utilize a wide array of services. The apps and services are made available using personal, business, or school accounts. This course will focus on standard features available to all accounts including OneDrive and Office 365. You will learn to navigate through your account, access apps, and manage files.
Learning Objectives:
Presenter:
John Paul, Business owner and operator of Winsoft Computer Education.
John is a business owner and private consultant. His company, Winsoft Computer Education, has provided corporate training and consulting to business organizations for over twenty years. During this time, he has been a frequent trainer to libraries throughout Ohio. John specializes in Microsoft applications but has trained on many platforms. His courses include Office applications, Adobe, Project Management, database management, report writing, and more. In addition to training, John provides consulting services, focusing particularly on database creation for managing projects, departments, or company-wide functions.
Location: Online via Zoom
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
3/2/2022
Microsoft has designed online accounts to utilize a wide array of services. The apps and services are made available using personal, business, or school accounts. This course will focus on standard features available to all accounts including OneDrive and Office 365. You will learn to navigate through your account, access apps, and manage files.
Learning Objectives:
- Creating and removing online folders
- Synchronizing OneDrive to Windows Explorer and managing file versions
- An explanation will be given describing what Office 365 “actually” is and how it differs from Office
- Other topics may include collaboration, file sharing, ransomware recovery, and recovering damaged and deleted files
Presenter:
John Paul, Business owner and operator of Winsoft Computer Education.
John is a business owner and private consultant. His company, Winsoft Computer Education, has provided corporate training and consulting to business organizations for over twenty years. During this time, he has been a frequent trainer to libraries throughout Ohio. John specializes in Microsoft applications but has trained on many platforms. His courses include Office applications, Adobe, Project Management, database management, report writing, and more. In addition to training, John provides consulting services, focusing particularly on database creation for managing projects, departments, or company-wide functions. Location: Online via Zoom
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
Recruitment Strategies for Hiring Non-Librarian Professional Positions
3/3/2022
Knowing which recruitment strategies to use for hiring non-librarian professional positions has always been a challenge in our libraries, and has been especially difficult during the Pandemic. In this course, you will learn creative websites to use for recruitment and creative ways to use existing websites. You will also learn how to utilize partners and vendors to assist you in sorting through the deluge of resumes that you will receive.
Learning Objectives
Location: Online via Zoom
3/3/2022
Knowing which recruitment strategies to use for hiring non-librarian professional positions has always been a challenge in our libraries, and has been especially difficult during the Pandemic. In this course, you will learn creative websites to use for recruitment and creative ways to use existing websites. You will also learn how to utilize partners and vendors to assist you in sorting through the deluge of resumes that you will receive.
Learning Objectives
- Review of current recruitment sites and their features
- Temp to hire – the pros and cons
- Partnering with vendors for specialized positions
- See it from candidate's perspective
Pam Linger is an experienced Human Resources professional and owner of PML Consulting, LLC. She has experience working both inside organizations as an HR professional, and outside organizations, as an HR consultant. She often serves as an outsourced HR Manager for small to medium-sized organizations. Her specialization is in executive and career coaching and handling difficult employee relations situations. Pam believes that the most important characteristic of an excellent HR professional is the ability to balance the needs of the employees, effectively and compassionately, with those of the organization.
Location: Online via Zoom
Recruitment Strategies for Hiring Non-Librarian Professional Positions
3/3/2022
Knowing which recruitment strategies to use for hiring non-librarian professional positions has always been a challenge in our libraries, and has been especially difficult during the Pandemic. In this course, you will learn creative websites to use for recruitment and creative ways to use existing websites. You will also learn how to utilize partners and vendors to assist you in sorting through the deluge of resumes that you will receive.
Learning Objectives
Location: Online via Zoom
3/3/2022
Knowing which recruitment strategies to use for hiring non-librarian professional positions has always been a challenge in our libraries, and has been especially difficult during the Pandemic. In this course, you will learn creative websites to use for recruitment and creative ways to use existing websites. You will also learn how to utilize partners and vendors to assist you in sorting through the deluge of resumes that you will receive.Learning Objectives
- Review of current recruitment sites and their features
- Temp to hire – the pros and cons
- Partnering with vendors for specialized positions
- See it from candidate's perspective
Pam Linger is an experienced Human Resources professional and owner of PML Consulting, LLC. She has experience working both inside organizations as an HR professional, and outside organizations, as an HR consultant. She often serves as an outsourced HR Manager for small to medium-sized organizations. Her specialization is in executive and career coaching and handling difficult employee relations situations. Pam believes that the most important characteristic of an excellent HR professional is the ability to balance the needs of the employees, effectively and compassionately, with those of the organization.
Location: Online via Zoom
Human Resource and Fiscal Officer Virtual Networking Meeting
3/4/2022
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your email when you register and 1 hour before the meeting. We hope you will join us. Please send agenda items/questions to Yvette Wasko.
Location: Online
Via Zoom
3/4/2022
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your email when you register and 1 hour before the meeting. We hope you will join us. Please send agenda items/questions to Yvette Wasko.
Location: Online
Via Zoom
Checking In: Mindful Approaches to Connect and Support Staff and Colleagues During Uncertain Times
3/8/2022
Location: Online via Zoom
3/8/2022
This training will provide practical tools to help staff and supervisors empower employees/colleagues. It will also provide ways to stay productive and inspired in the face of new challenges.
Learning Objectives:
- Participants will learn how to recognize their own emotional status and needs
- Participants will learn practical ways to connect and support staff and colleagues during uncertain times
- Participants will learn how to foster positive coping mechanisms for themselves and to share with others when facing new challenges
Presenter:
Nicole Bryan, MLS Neighborhood Library Supervisor, Brooklyn Public Library
Nicole has spent some of her career within the social services arena, developing programs and meeting constituents' needs. Currently, she assess the delivery of library services, by employing trauma-informed methods, to transitional populations in public library branches and homeless shelters in Brooklyn, N.Y. She received her MLS degree from Long Island University.
Location: Online via Zoom
Checking In: Mindful Approaches to Connect and Support Staff and Colleagues During Uncertain Times
3/8/2022
Location: Online via Zoom
3/8/2022
This training will provide practical tools to help staff and supervisors empower employees/colleagues. It will also provide ways to stay productive and inspired in the face of new challenges.
Learning Objectives:
- Participants will learn how to recognize their own emotional status and needs
- Participants will learn practical ways to connect and support staff and colleagues during uncertain times
- Participants will learn how to foster positive coping mechanisms for themselves and to share with others when facing new challenges
Presenter:
Nicole Bryan, MLS Neighborhood Library Supervisor, Brooklyn Public Library
Nicole has spent some of her career within the social services arena, developing programs and meeting constituents' needs. Currently, she assess the delivery of library services, by employing trauma-informed methods, to transitional populations in public library branches and homeless shelters in Brooklyn, N.Y. She received her MLS degree from Long Island University.
Location: Online via Zoom
Mental Health First Aid: A Virtual Training and Certification Course
3/10/2022
Mental Health First Aid is a training course designed to give members of the public key skills to help someone who is developing a mental health problem or experiencing a mental health crisis. Just as CPR training helps a layperson without medical training assist an individual following a heart attack, Mental Health First Aid training helps a layperson assist someone experiencing a mental health crisis. This course will run 9:00 am - 3:30 pm. There will be two hours worth of pre-work before the online workshop. This course is limited to 30. We will take a waitlist. Register for this class only if you are able to attend. This class will not be archived.
The evidence behind Mental Health First Aid demonstrates that it makes people feel more comfortable managing a crisis situation and builds mental health literacy — helping the public identify, understand and respond to signs of mental illness. Specifically, studies found that those who trained in Mental Health First Aid have greater confidence in providing help to others, greater likelihood of advising people to seek professional help, improved concordance with health professionals about treatments, and decreased stigmatizing attitudes.
Learning Objectives:
Jeremy Streem is an award winning MHFA instructor within the Ohio Army National Guard and the Northeast Ohio VA Medical Center. Jeremy also provides MHFA training to communities at large with the Ohio Suicide Prevention Foundation. Jeremy has been a member of the Ohio Army National Guard for over 22 years, including 1 deployment, achieving the rank of Sergeant First Class and specializing in supporting other Soldiers in need. Jeremy is also a Master Resilience Trainer, certified through the University of Pennsylvania, and has taught Resilience and Effective Communication strategies to over 2,500 Soldiers as well as the general public. SFC Streem's military experience and education allows him to teach MHFA within the VA, Ohio National Guard, and local communities, providing a Veteran's perspective to the unique challenges of supporting and caring for our military population. Jeremy was recognized by the National Council for Behavioral Health as one of the Top Veterans Mental Health First Aid Instructors for both 2018 and 2019, as well as the Top Mental Health First Aid instructor in the State of Ohio in 2019.
Location: Online via Zoom
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
3/10/2022
Mental Health First Aid is a training course designed to give members of the public key skills to help someone who is developing a mental health problem or experiencing a mental health crisis. Just as CPR training helps a layperson without medical training assist an individual following a heart attack, Mental Health First Aid training helps a layperson assist someone experiencing a mental health crisis. This course will run 9:00 am - 3:30 pm. There will be two hours worth of pre-work before the online workshop. This course is limited to 30. We will take a waitlist. Register for this class only if you are able to attend. This class will not be archived.The evidence behind Mental Health First Aid demonstrates that it makes people feel more comfortable managing a crisis situation and builds mental health literacy — helping the public identify, understand and respond to signs of mental illness. Specifically, studies found that those who trained in Mental Health First Aid have greater confidence in providing help to others, greater likelihood of advising people to seek professional help, improved concordance with health professionals about treatments, and decreased stigmatizing attitudes.
Learning Objectives:
- Recognize the potential risk factors and warning signs for a range of mental health problems, including: depression, anxiety/trauma, psychosis and psychotic disorders, substance use disorders, and self-injury
- Use a 5-step action plan to help an individual in crisis connect with appropriate professional help
- Interpret the prevalence of various mental health disorders in the U.S. and the need for reduced negative attitudes in their communities
- Apply knowledge of the appropriate professional, peer, social, and self-help resources available to help someone
Presenter:
Jeremy Streem is an award winning MHFA instructor within the Ohio Army National Guard and the Northeast Ohio VA Medical Center. Jeremy also provides MHFA training to communities at large with the Ohio Suicide Prevention Foundation. Jeremy has been a member of the Ohio Army National Guard for over 22 years, including 1 deployment, achieving the rank of Sergeant First Class and specializing in supporting other Soldiers in need. Jeremy is also a Master Resilience Trainer, certified through the University of Pennsylvania, and has taught Resilience and Effective Communication strategies to over 2,500 Soldiers as well as the general public. SFC Streem's military experience and education allows him to teach MHFA within the VA, Ohio National Guard, and local communities, providing a Veteran's perspective to the unique challenges of supporting and caring for our military population. Jeremy was recognized by the National Council for Behavioral Health as one of the Top Veterans Mental Health First Aid Instructors for both 2018 and 2019, as well as the Top Mental Health First Aid instructor in the State of Ohio in 2019. Location: Online via Zoom
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
Fundraising 501: Developing effective marketing strategies and compelling messages to attract, engage and retain donors
3/16/2022
Your donors and prospective donors are bombarded with information – just like the rest of us. In fact, the average person encounters an estimated 6,000-10,000 marketing messages/ads per day both online and in person. Participants in this session will learn ways their organization can reach donors through the everyday noise and distractions.
Learning Objectives – Participants will:
Amy Wong, president, Dot Org Solutions, believes the world is a better place because of the special work nonprofits do for our communities, making them better places to live, work and raise families. As president of Dot Org Solutions, she is a champion for small businesses for the role they play in creating jobs, delivering important products and services, and keeping the economy strong. Her goal for nonprofits and small businesses is to get the recognition they deserve for the role they play in the success of our communities. She supports this goal through volunteer activities, mentoring other business owners and the relationships the Dot Org team develops with its clients and partners.
Location: Online via Zoom
3/16/2022
Your donors and prospective donors are bombarded with information – just like the rest of us. In fact, the average person encounters an estimated 6,000-10,000 marketing messages/ads per day both online and in person. Participants in this session will learn ways their organization can reach donors through the everyday noise and distractions.
Learning Objectives – Participants will:
- Learn the importance of developing constituent personas
- Understand how developing donor-centered language is essential to attracting new and ongoing gifts
- Learn best practices in aligning messaging with where donors are in the giving process
Amy Wong, president, Dot Org Solutions, believes the world is a better place because of the special work nonprofits do for our communities, making them better places to live, work and raise families. As president of Dot Org Solutions, she is a champion for small businesses for the role they play in creating jobs, delivering important products and services, and keeping the economy strong. Her goal for nonprofits and small businesses is to get the recognition they deserve for the role they play in the success of our communities. She supports this goal through volunteer activities, mentoring other business owners and the relationships the Dot Org team develops with its clients and partners.Location: Online via Zoom
Fundraising 501: Developing effective marketing strategies and compelling messages to attract, engage and retain donors
3/16/2022
Your donors and prospective donors are bombarded with information – just like the rest of us. In fact, the average person encounters an estimated 6,000-10,000 marketing messages/ads per day both online and in person. Participants in this session will learn ways their organization can reach donors through the everyday noise and distractions.
Learning Objectives – Participants will:
Amy Wong, president, Dot Org Solutions, believes the world is a better place because of the special work nonprofits do for our communities, making them better places to live, work and raise families. As president of Dot Org Solutions, she is a champion for small businesses for the role they play in creating jobs, delivering important products and services, and keeping the economy strong. Her goal for nonprofits and small businesses is to get the recognition they deserve for the role they play in the success of our communities. She supports this goal through volunteer activities, mentoring other business owners and the relationships the Dot Org team develops with its clients and partners.
Location: Online via Zoom
3/16/2022
Your donors and prospective donors are bombarded with information – just like the rest of us. In fact, the average person encounters an estimated 6,000-10,000 marketing messages/ads per day both online and in person. Participants in this session will learn ways their organization can reach donors through the everyday noise and distractions. Learning Objectives – Participants will:
- Learn the importance of developing constituent personas
- Understand how developing donor-centered language is essential to attracting new and ongoing gifts
- Learn best practices in aligning messaging with where donors are in the giving process
Amy Wong, president, Dot Org Solutions, believes the world is a better place because of the special work nonprofits do for our communities, making them better places to live, work and raise families. As president of Dot Org Solutions, she is a champion for small businesses for the role they play in creating jobs, delivering important products and services, and keeping the economy strong. Her goal for nonprofits and small businesses is to get the recognition they deserve for the role they play in the success of our communities. She supports this goal through volunteer activities, mentoring other business owners and the relationships the Dot Org team develops with its clients and partners.Location: Online via Zoom
Change Course without Rocking the Boat
3/17/2022
As new supervisors you may find unresolved challenges with your staff that need to be addressed sooner rather than later. How do you go about addressing something that might have been brewing for a long time without Rocking the Boat? Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.
Presenter:
Cheryl Kuonen, Director, Mentor Public Library
Location: Online via Zoom
3/17/2022
As new supervisors you may find unresolved challenges with your staff that need to be addressed sooner rather than later. How do you go about addressing something that might have been brewing for a long time without Rocking the Boat? Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.
Presenter:
Cheryl Kuonen, Director, Mentor Public LibraryLocation: Online via Zoom
Change Course without Rocking the Boat
3/17/2022
As new supervisors you may find unresolved challenges with your staff that need to be addressed sooner rather than later. How do you go about addressing something that might have been brewing for a long time without Rocking the Boat? Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.
Presenter:
Cheryl Kuonen, Director, Mentor Public Library
Location: Online via Zoom
3/17/2022
As new supervisors you may find unresolved challenges with your staff that need to be addressed sooner rather than later. How do you go about addressing something that might have been brewing for a long time without Rocking the Boat? Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.Presenter:
Cheryl Kuonen, Director, Mentor Public LibraryLocation: Online via Zoom
Putting It Out There: Diversity and Dewey in Adult Nonfiction
3/23/2022
This is for new adult paraprofessionals/librarians or staff who may be new to collecting, providing reader's advisory or creating displays for the diverse non-fiction found throughout library collections.
Learning Objectives:
Ericableu Bartik has enjoyed a varied library career. She has worked as a both a reference and music librarian in academic and public libraries. In 2009, she joined Cuyahoga County Public Library’s collection development department where she selects adult nonfiction, music, and magazines and newspapers.
Location: Online via Zoom
3/23/2022
This is for new adult paraprofessionals/librarians or staff who may be new to collecting, providing reader's advisory or creating displays for the diverse non-fiction found throughout library collections.
Learning Objectives:
- Define and explore the various types of diversity
- Find diversity throughout the Dewey centuries of adult nonfiction collections
- Incorporate diversity into displays, discussions, and programming to promote empathy, equity, and inclusion
Ericableu Bartik has enjoyed a varied library career. She has worked as a both a reference and music librarian in academic and public libraries. In 2009, she joined Cuyahoga County Public Library’s collection development department where she selects adult nonfiction, music, and magazines and newspapers.Location: Online via Zoom
Putting It Out There: Diversity and Dewey in Adult Nonfiction
3/23/2022
This is for new adult paraprofessionals/librarians or staff who may be new to collecting, providing reader's advisory or creating displays for the diverse non-fiction found throughout library collections.
Learning Objectives:
Ericableu Bartik has enjoyed a varied library career. She has worked as a both a reference and music librarian in academic and public libraries. In 2009, she joined Cuyahoga County Public Library’s collection development department where she selects adult nonfiction, music, and magazines and newspapers.
Location: Online via Zoom
3/23/2022
This is for new adult paraprofessionals/librarians or staff who may be new to collecting, providing reader's advisory or creating displays for the diverse non-fiction found throughout library collections.Learning Objectives:
- Define and explore the various types of diversity
- Find diversity throughout the Dewey centuries of adult nonfiction collections
- Incorporate diversity into displays, discussions, and programming to promote empathy, equity, and inclusion
Ericableu Bartik has enjoyed a varied library career. She has worked as a both a reference and music librarian in academic and public libraries. In 2009, she joined Cuyahoga County Public Library’s collection development department where she selects adult nonfiction, music, and magazines and newspapers.Location: Online via Zoom
Academic Library Directors Virtual Networking Meeting
3/31/2022
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
3/31/2022
We know these uncertain times are a challenge for everyone. Here is an opportunity to talk with your peers to learn how they are managing this crisis. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
Technical Services/Collection Development Networking Meeting
3/31/2022
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jane Kirkland.
Location: Online via Zoom
3/31/2022
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jane Kirkland.
Location: Online via Zoom
Building Projects 101 : Overview Session
4/7/2022
Interested in learning more about library building projects? In this session, we will cover an overview of common terms, provide sample design and construction timelines, share examples for communicating with patrons, as well as, review land selection criteria, and considerations for when to renovate or build new. At the end of the session, we will provide an overview of the upcoming sessions. There will be ample time for questions. The session will be facilitated by Wendy Tressler, MLIS, Director of Capital Planning & Project Management, Columbus Metropolitan Library. Wendy has worked on library building projects of all shapes and sizes for over a decade. She also is active with ALA Core Building & Operations Section serving on the Building & Operations Leadership Committee.
Learning Objectives:
Wendy Tressler Jasper, M.Ed, MLIS, is a part time Library Consultant and works full time as the Manager of Capital Planning & Construction, Columbus Metropolitan Library. Over the past 18 years, Wendy Tressler Jasper has worked in a variety of management roles at the Columbus Metropolitan Library (CML) beginning her career in the HR department as the Organizational Development Manager. After 7 years working on a variety of HR projects (such as, training on Customer Service, Diversity, Management, and Reference Skills, revision of Policies & Procedures, Job Descriptions, creation of a Wellness Program, Unobtrusive Survey, and Staff Development Day), she transitioned to the Project Management & Quality Department to serve as manager. Ms. Jasper and her team worked on a variety of projects including process improvements in support and public services, the creation of the Outdoor Reading Room at Columbus Commons Park (which gained national press), and the creation and implementation of project management methodology across the system. Her knowledge of project management lead Wendy to be assigned as a member of the 2020 Vision Plan (CML’s aspirational building program) core team in 2012. In 2013, she joined the 2020 Vision Plan department full time and to date has lead the completion of ten building projects including the renovation of Main Library. In addition to her work at CML, she is involved in external leadership roles with OLC and ALA-LLAMA, including serving as Chair of the Executive Committee of LLAMA’s Building and Equipment Committee and is a member of LLAMA’s Project Management Committee.
Location: Online via Zoom
4/7/2022
Interested in learning more about library building projects? In this session, we will cover an overview of common terms, provide sample design and construction timelines, share examples for communicating with patrons, as well as, review land selection criteria, and considerations for when to renovate or build new. At the end of the session, we will provide an overview of the upcoming sessions. There will be ample time for questions. The session will be facilitated by Wendy Tressler, MLIS, Director of Capital Planning & Project Management, Columbus Metropolitan Library. Wendy has worked on library building projects of all shapes and sizes for over a decade. She also is active with ALA Core Building & Operations Section serving on the Building & Operations Leadership Committee.
Learning Objectives:
- Overview and terms
- Design Phases, sample timelines
- Communicating with patrons
- Land selection
- To build new or renovate?
Wendy Tressler Jasper, M.Ed, MLIS, is a part time Library Consultant and works full time as the Manager of Capital Planning & Construction, Columbus Metropolitan Library. Over the past 18 years, Wendy Tressler Jasper has worked in a variety of management roles at the Columbus Metropolitan Library (CML) beginning her career in the HR department as the Organizational Development Manager. After 7 years working on a variety of HR projects (such as, training on Customer Service, Diversity, Management, and Reference Skills, revision of Policies & Procedures, Job Descriptions, creation of a Wellness Program, Unobtrusive Survey, and Staff Development Day), she transitioned to the Project Management & Quality Department to serve as manager. Ms. Jasper and her team worked on a variety of projects including process improvements in support and public services, the creation of the Outdoor Reading Room at Columbus Commons Park (which gained national press), and the creation and implementation of project management methodology across the system. Her knowledge of project management lead Wendy to be assigned as a member of the 2020 Vision Plan (CML’s aspirational building program) core team in 2012. In 2013, she joined the 2020 Vision Plan department full time and to date has lead the completion of ten building projects including the renovation of Main Library. In addition to her work at CML, she is involved in external leadership roles with OLC and ALA-LLAMA, including serving as Chair of the Executive Committee of LLAMA’s Building and Equipment Committee and is a member of LLAMA’s Project Management Committee.Location: Online via Zoom
Building Projects 101 : Overview Session
4/7/2022
Interested in learning more about library building projects? In this session, we will cover an overview of common terms, provide sample design and construction timelines, share examples for communicating with patrons, as well as, review land selection criteria, and considerations for when to renovate or build new. At the end of the session, we will provide an overview of the upcoming sessions. There will be ample time for questions. The session will be facilitated by Wendy Tressler, MLIS, Director of Capital Planning & Project Management, Columbus Metropolitan Library. Wendy has worked on library building projects of all shapes and sizes for over a decade. She also is active with ALA Core Building & Operations Section serving on the Building & Operations Leadership Committee.
Learning Objectives:
Wendy Tressler Jasper, M.Ed, MLIS, is a part time Library Consultant and works full time as the Manager of Capital Planning & Construction, Columbus Metropolitan Library. Over the past 18 years, Wendy Tressler Jasper has worked in a variety of management roles at the Columbus Metropolitan Library (CML) beginning her career in the HR department as the Organizational Development Manager. After 7 years working on a variety of HR projects (such as, training on Customer Service, Diversity, Management, and Reference Skills, revision of Policies & Procedures, Job Descriptions, creation of a Wellness Program, Unobtrusive Survey, and Staff Development Day), she transitioned to the Project Management & Quality Department to serve as manager. Ms. Jasper and her team worked on a variety of projects including process improvements in support and public services, the creation of the Outdoor Reading Room at Columbus Commons Park (which gained national press), and the creation and implementation of project management methodology across the system. Her knowledge of project management lead Wendy to be assigned as a member of the 2020 Vision Plan (CML’s aspirational building program) core team in 2012. In 2013, she joined the 2020 Vision Plan department full time and to date has lead the completion of ten building projects including the renovation of Main Library. In addition to her work at CML, she is involved in external leadership roles with OLC and ALA-LLAMA, including serving as Chair of the Executive Committee of LLAMA’s Building and Equipment Committee and is a member of LLAMA’s Project Management Committee.
Location: Online via Zoom
4/7/2022
Interested in learning more about library building projects? In this session, we will cover an overview of common terms, provide sample design and construction timelines, share examples for communicating with patrons, as well as, review land selection criteria, and considerations for when to renovate or build new. At the end of the session, we will provide an overview of the upcoming sessions. There will be ample time for questions. The session will be facilitated by Wendy Tressler, MLIS, Director of Capital Planning & Project Management, Columbus Metropolitan Library. Wendy has worked on library building projects of all shapes and sizes for over a decade. She also is active with ALA Core Building & Operations Section serving on the Building & Operations Leadership Committee.Learning Objectives:
- Overview and terms
- Design Phases, sample timelines
- Communicating with patrons
- Land selection
- To build new or renovate?
Wendy Tressler Jasper, M.Ed, MLIS, is a part time Library Consultant and works full time as the Manager of Capital Planning & Construction, Columbus Metropolitan Library. Over the past 18 years, Wendy Tressler Jasper has worked in a variety of management roles at the Columbus Metropolitan Library (CML) beginning her career in the HR department as the Organizational Development Manager. After 7 years working on a variety of HR projects (such as, training on Customer Service, Diversity, Management, and Reference Skills, revision of Policies & Procedures, Job Descriptions, creation of a Wellness Program, Unobtrusive Survey, and Staff Development Day), she transitioned to the Project Management & Quality Department to serve as manager. Ms. Jasper and her team worked on a variety of projects including process improvements in support and public services, the creation of the Outdoor Reading Room at Columbus Commons Park (which gained national press), and the creation and implementation of project management methodology across the system. Her knowledge of project management lead Wendy to be assigned as a member of the 2020 Vision Plan (CML’s aspirational building program) core team in 2012. In 2013, she joined the 2020 Vision Plan department full time and to date has lead the completion of ten building projects including the renovation of Main Library. In addition to her work at CML, she is involved in external leadership roles with OLC and ALA-LLAMA, including serving as Chair of the Executive Committee of LLAMA’s Building and Equipment Committee and is a member of LLAMA’s Project Management Committee.Location: Online via Zoom
Safety and Security Networking Meeting
4/7/2022
Join us for our first Security and Safety Networking Meeting. Here is an opportunity to connect with security staff from other libraries around the region; to share ideas, experiences, etc.. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online via Zoom
4/7/2022
Join us for our first Security and Safety Networking Meeting. Here is an opportunity to connect with security staff from other libraries around the region; to share ideas, experiences, etc.. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online via Zoom
Resolving Conflict through Trust and Team Building
4/13/2022
Whether you are a new a supervisor or a seasoned manager, this interactive webinar will help you enhance your skills in managing your team. The webinar will focus on building a cohesive team and creating and maintaining trust. It will also provide a step-by-step guide for having difficult conversations and give participants the opportunity to practice conversations about common work situations.
Learning Objectives:
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
4/13/2022
Whether you are a new a supervisor or a seasoned manager, this interactive webinar will help you enhance your skills in managing your team. The webinar will focus on building a cohesive team and creating and maintaining trust. It will also provide a step-by-step guide for having difficult conversations and give participants the opportunity to practice conversations about common work situations.
Learning Objectives:
- Learn how to create and build a cohesive team
- Learn the dos and don’ts of creating and maintaining trust
- Learn a step-by-step process for having difficult conversations
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.Resolving Conflict through Trust and Team Building
4/13/2022
Whether you are a new a supervisor or a seasoned manager, this interactive webinar will help you enhance your skills in managing your team. The webinar will focus on building a cohesive team and creating and maintaining trust. It will also provide a step-by-step guide for having difficult conversations and give participants the opportunity to practice conversations about common work situations.
Learning Objectives:
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
4/13/2022
Whether you are a new a supervisor or a seasoned manager, this interactive webinar will help you enhance your skills in managing your team. The webinar will focus on building a cohesive team and creating and maintaining trust. It will also provide a step-by-step guide for having difficult conversations and give participants the opportunity to practice conversations about common work situations.Learning Objectives:
- Learn how to create and build a cohesive team
- Learn the dos and don’ts of creating and maintaining trust
- Learn a step-by-step process for having difficult conversations
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.4/26/2022
There are so many ways to get information these days. Tweets, texts, news feeds, search engines, and social media bring it to us with a touch at all hours. When any newsclip or meme you want can be retweeted, pushed, or streamed with little effort and (sometimes) even less thought, how can library users determine the credibility and authority of what they’ve discovered? With information in different formats on disparate platforms, how can librarians help their community members make sophisticated decisions instead of uninformed leaps? How has the value of information changed for library users, who’ve become skeptical of experts and challenged the value of public discourse?Learning Objectives:
- Examine elements of misinformation and disinformation while exploring methods to help library users make informed information choices
- Group discussions will highlight current user engagement with information quality and unique opportunities for library staff to participate in information literacy
- Through timely examples and patron-based scenario exercises, participants will analyze the value of information and learn how to identify potential avenues for user communication and education
Presenters:
Megan Mamolen is a Librarian and Assistant Professor at Lakeland Community College. During her time at Lakeland, Megan has provided information literacy education and reference services, and has served as e-resources manager. Megan is interested in creating unique library programming that highlights the Association of College and Research Libraries’ information literacy framework as well as mental health resources that are available in the library and throughout the college. Thomas Hyland is the Library Program Chair and a Professor at Lakeland Community College. Thomas focuses on information literacy instruction, specializing in active learning in the classroom and the assessment of student learning outcomes.Location: Online via Zoom
4/26/2022
There are so many ways to get information these days. Tweets, texts, news feeds, search engines, and social media bring it to us with a touch at all hours. When any newsclip or meme you want can be retweeted, pushed, or streamed with little effort and (sometimes) even less thought, how can library users determine the credibility and authority of what they’ve discovered? With information in different formats on disparate platforms, how can librarians help their community members make sophisticated decisions instead of uninformed leaps? How has the value of information changed for library users, who’ve become skeptical of experts and challenged the value of public discourse?
Learning Objectives:
- Examine elements of misinformation and disinformation while exploring methods to help library users make informed information choices
- Group discussions will highlight current user engagement with information quality and unique opportunities for library staff to participate in information literacy
- Through timely examples and patron-based scenario exercises, participants will analyze the value of information and learn how to identify potential avenues for user communication and education
Presenters:
Megan Mamolen is a Librarian and Assistant Professor at Lakeland Community College. During her time at Lakeland, Megan has provided information literacy education and reference services, and has served as e-resources manager. Megan is interested in creating unique library programming that highlights the Association of College and Research Libraries’ information literacy framework as well as mental health resources that are available in the library and throughout the college. Thomas Hyland is the Library Program Chair and a Professor at Lakeland Community College. Thomas focuses on information literacy instruction, specializing in active learning in the classroom and the assessment of student learning outcomes.Location: Online via Zoom
Embracing Equity in Cataloging: Critical cataloging steps you can take
4/28/2022
Critical cataloging as a subset of Critical Librarianship has been around for decades but has been getting more well-known and gaining support recently. In this presentation we will review what critical cataloging is, the changes that the Library of Congress has been making recently, and what libraries can do locally to support a more ethical catalog.
Learning objectives:
Chloe Bragg is the Cataloging Librarian at the Ingalls Library at the Cleveland Museum of Art. She received her MLIS after achieving a degree in Anthropology at Kent State University. Chloe has worked in technical services in academic and special libraries. She is passionate about DEI issues in librarianship, especially in critical librarianship and critical cataloging.
Location: Online via Zoom
4/28/2022
Critical cataloging as a subset of Critical Librarianship has been around for decades but has been getting more well-known and gaining support recently. In this presentation we will review what critical cataloging is, the changes that the Library of Congress has been making recently, and what libraries can do locally to support a more ethical catalog.
Learning objectives:
- Attendees will review principles of critical/ethical cataloging
- Attendees will learn about changes the Library of Congress is actively making and how to stay updated
- Attendees will identify ways to implement ethical cataloging choices locally
Chloe Bragg is the Cataloging Librarian at the Ingalls Library at the Cleveland Museum of Art. She received her MLIS after achieving a degree in Anthropology at Kent State University. Chloe has worked in technical services in academic and special libraries. She is passionate about DEI issues in librarianship, especially in critical librarianship and critical cataloging.
Location: Online via Zoom
Embracing Equity in Cataloging: Critical cataloging steps you can take
4/28/2022
Critical cataloging as a subset of Critical Librarianship has been around for decades but has been getting more well-known and gaining support recently. In this presentation we will review what critical cataloging is, the changes that the Library of Congress has been making recently, and what libraries can do locally to support a more ethical catalog.
Learning objectives:
Chloe Bragg is the Cataloging Librarian at the Ingalls Library at the Cleveland Museum of Art. She received her MLIS after achieving a degree in Anthropology at Kent State University. Chloe has worked in technical services in academic and special libraries. She is passionate about DEI issues in librarianship, especially in critical librarianship and critical cataloging.
Location: Online via Zoom
4/28/2022
Critical cataloging as a subset of Critical Librarianship has been around for decades but has been getting more well-known and gaining support recently. In this presentation we will review what critical cataloging is, the changes that the Library of Congress has been making recently, and what libraries can do locally to support a more ethical catalog.Learning objectives:
- Attendees will review principles of critical/ethical cataloging
- Attendees will learn about changes the Library of Congress is actively making and how to stay updated
- Attendees will identify ways to implement ethical cataloging choices locally
Chloe Bragg is the Cataloging Librarian at the Ingalls Library at the Cleveland Museum of Art. She received her MLIS after achieving a degree in Anthropology at Kent State University. Chloe has worked in technical services in academic and special libraries. She is passionate about DEI issues in librarianship, especially in critical librarianship and critical cataloging.
Location: Online via Zoom
Ohio Sunshine Laws
5/10/2022
A one-hour virtual presentation given by the Ohio Auditor of State’s Chief Legal Counsel, Mary DeGenaro, on the Ohio Public Records Act and Open Meeting Act, as well as the importance of proper record retention.
Learning Objectives;
Mary DeGenaro is the Chief Legal Counsel for Auditor of State Keith Faber, the third branch of government in which she has served Ohio. For 18 years she served in the judiciary as the 159th justice of the Ohio Supreme Court and as a judge on the Seventh District Court of Appeals, comprised of Belmont, Carroll, Columbiana, Harrison, Jefferson, Mahoning, Monroe and Noble Counties. Prior to that she was a member of Poland Village Council.
Admitted to the Ohio bar in 1986, Mary is also admitted to practice in the federal courts, including the U.S. Supreme Court and the Sixth Circuit Court of Appeals. She earned her Bachelor of Arts degree in 1983 from Youngstown State University and her law degree in 1986 from the Cleveland-Marshall College of Law at Cleveland State University, where she interned with U.S. District Judge George White.
Location: Online via Zoom
5/10/2022
A one-hour virtual presentation given by the Ohio Auditor of State’s Chief Legal Counsel, Mary DeGenaro, on the Ohio Public Records Act and Open Meeting Act, as well as the importance of proper record retention.
Learning Objectives;
- Provide understanding of Ohio’s Public Records Act
- Provide understanding of Ohio’s Open Meetings Act
- Provide understanding of Ohio’s Record Retention Laws
Mary DeGenaro is the Chief Legal Counsel for Auditor of State Keith Faber, the third branch of government in which she has served Ohio. For 18 years she served in the judiciary as the 159th justice of the Ohio Supreme Court and as a judge on the Seventh District Court of Appeals, comprised of Belmont, Carroll, Columbiana, Harrison, Jefferson, Mahoning, Monroe and Noble Counties. Prior to that she was a member of Poland Village Council. Admitted to the Ohio bar in 1986, Mary is also admitted to practice in the federal courts, including the U.S. Supreme Court and the Sixth Circuit Court of Appeals. She earned her Bachelor of Arts degree in 1983 from Youngstown State University and her law degree in 1986 from the Cleveland-Marshall College of Law at Cleveland State University, where she interned with U.S. District Judge George White.
Location: Online via Zoom
Ohio Sunshine Laws
5/10/2022
Recorded 5/10/2022
A one-hour virtual presentation given by the Ohio Auditor of State’s Chief Legal Counsel, Mary DeGenaro, on the Ohio Public Records Act and Open Meeting Act, as well as the importance of proper record retention.
Learning Objectives;
Mary DeGenaro is the Chief Legal Counsel for Auditor of State Keith Faber, the third branch of government in which she has served Ohio. For 18 years she served in the judiciary as the 159th justice of the Ohio Supreme Court and as a judge on the Seventh District Court of Appeals, comprised of Belmont, Carroll, Columbiana, Harrison, Jefferson, Mahoning, Monroe and Noble Counties. Prior to that she was a member of Poland Village Council.
Admitted to the Ohio bar in 1986, Mary is also admitted to practice in the federal courts, including the U.S. Supreme Court and the Sixth Circuit Court of Appeals. She earned her Bachelor of Arts degree in 1983 from Youngstown State University and her law degree in 1986 from the Cleveland-Marshall College of Law at Cleveland State University, where she interned with U.S. District Judge George White.
Location: Online via Zoom
5/10/2022
Recorded 5/10/2022A one-hour virtual presentation given by the Ohio Auditor of State’s Chief Legal Counsel, Mary DeGenaro, on the Ohio Public Records Act and Open Meeting Act, as well as the importance of proper record retention.
Learning Objectives;
- Provide understanding of Ohio’s Public Records Act
- Provide understanding of Ohio’s Open Meetings Act
- Provide understanding of Ohio’s Record Retention Laws
Mary DeGenaro is the Chief Legal Counsel for Auditor of State Keith Faber, the third branch of government in which she has served Ohio. For 18 years she served in the judiciary as the 159th justice of the Ohio Supreme Court and as a judge on the Seventh District Court of Appeals, comprised of Belmont, Carroll, Columbiana, Harrison, Jefferson, Mahoning, Monroe and Noble Counties. Prior to that she was a member of Poland Village Council. Admitted to the Ohio bar in 1986, Mary is also admitted to practice in the federal courts, including the U.S. Supreme Court and the Sixth Circuit Court of Appeals. She earned her Bachelor of Arts degree in 1983 from Youngstown State University and her law degree in 1986 from the Cleveland-Marshall College of Law at Cleveland State University, where she interned with U.S. District Judge George White.
Location: Online via Zoom
Public Relations and Marketing Networking Meeting
5/12/2022
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Email topics ahead of time to Ragan Snead.
Location: Online via Zoom
5/12/2022
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Email topics ahead of time to Ragan Snead.
Location: Online via Zoom
Windows 11 Upgrade
5/12/2022
Microsoft provides Windows with a fresh new look with updates and enhancements to its apps, settings, and basic features. Participants will be exposed to the new changes to the basic interface as well as functional enhancements to improve the overall efficiency of everyday tasks. Topics will include modifications to the Start menu, Taskbar, a new Widgets app, and an updated Action Center. Discussions on applications will include a redesigned Windows store, support of non-Microsoft applications, and updated stock apps. Other topics of interest will include support for Virtual Desktops, installation changes, and improved themes for accessibility. *Additional topics may be included depending on the time allowed.
Learning Objectives:
John Paul, Business owner and operator of Winsoft Computer Education.
John is a business owner and private consultant. His company, Winsoft Computer Education, has provided corporate training and consulting to business organizations for over twenty years. During this time, he has been a frequent trainer to libraries throughout Ohio. John specializes in Microsoft applications but has trained on many platforms. His courses include Office applications, Adobe, Project Management, database management, report writing, and more. In addition to training, John provides consulting services, focusing particularly on database creation for managing projects, departments, or company-wide functions.
Location: Online via Zoom
There are currently 16 spots remaining out of 50
5/12/2022
Microsoft provides Windows with a fresh new look with updates and enhancements to its apps, settings, and basic features. Participants will be exposed to the new changes to the basic interface as well as functional enhancements to improve the overall efficiency of everyday tasks. Topics will include modifications to the Start menu, Taskbar, a new Widgets app, and an updated Action Center. Discussions on applications will include a redesigned Windows store, support of non-Microsoft applications, and updated stock apps. Other topics of interest will include support for Virtual Desktops, installation changes, and improved themes for accessibility. *Additional topics may be included depending on the time allowed.
Learning Objectives:
- Learn about new changes to the basic interface
- Learn about functional enhancements to improve the overall efficiency of everyday tasks
- Learn about virtual Desktop
John Paul, Business owner and operator of Winsoft Computer Education.
John is a business owner and private consultant. His company, Winsoft Computer Education, has provided corporate training and consulting to business organizations for over twenty years. During this time, he has been a frequent trainer to libraries throughout Ohio. John specializes in Microsoft applications but has trained on many platforms. His courses include Office applications, Adobe, Project Management, database management, report writing, and more. In addition to training, John provides consulting services, focusing particularly on database creation for managing projects, departments, or company-wide functions. Location: Online via Zoom
There are currently 16 spots remaining out of 50
Handling Patron Content Concerns in Challenging Times
5/18/2022
Designed primarily for front-line library staff, Handling Patron Content Concerns in Challenging Times will provide tips and advice for dealing with informal challenges to library materials that are occurring across the United States. During this webinar, Dr. Dawkins will equip participants with a step-by-step process to de-escalate potentially hostile encounters. In addition, participants will review talking points to help patrons understand why library workers are advocates for patron access.
Learning Objectives:
Presenter:
Dr. April Dawkins is an assistant professor in the Library and Information Science department at UNC Greensboro. She teaches Materials for Adolescents, Legal & Ethical Issues in School Libraries, and Reading, Literacy, and the Library. Dr. Dawkins is a member of the School Library Research editorial board. She is also the editor of Intellectual Freedom Issues in School Libraries (Libraries Unlimited, 2017). Her research interests include intellectual freedom, self-censorship, and access and equity issues in school libraries and diversity in young adult literature.
Location: Online via Zoom
5/18/2022
Designed primarily for front-line library staff, Handling Patron Content Concerns in Challenging Times will provide tips and advice for dealing with informal challenges to library materials that are occurring across the United States. During this webinar, Dr. Dawkins will equip participants with a step-by-step process to de-escalate potentially hostile encounters. In addition, participants will review talking points to help patrons understand why library workers are advocates for patron access.
Learning Objectives:
- Understand and be able to articulate the legal and ethical foundation for the Freedom to Read
- Develop a step-by-step process for handling oral complaints/concerns with a variety of types of complainants
Presenter:
Dr. April Dawkins is an assistant professor in the Library and Information Science department at UNC Greensboro. She teaches Materials for Adolescents, Legal & Ethical Issues in School Libraries, and Reading, Literacy, and the Library. Dr. Dawkins is a member of the School Library Research editorial board. She is also the editor of Intellectual Freedom Issues in School Libraries (Libraries Unlimited, 2017). Her research interests include intellectual freedom, self-censorship, and access and equity issues in school libraries and diversity in young adult literature.Location: Online via Zoom
Handling Patron Content Concerns in Challenging Times
5/18/2022
Recorded 5/18/2022
Designed primarily for front-line library staff, Handling Patron Content Concerns in Challenging Times will provide tips and advice for dealing with informal challenges to library materials that are occurring across the United States. During this webinar, Dr. Dawkins will equip participants with a step-by-step process to de-escalate potentially hostile encounters. In addition, participants will review talking points to help patrons understand why library workers are advocates for patron access.
Learning Objectives:
Presenter:
Dr. April Dawkins is an assistant professor in the Library and Information Science department at UNC Greensboro. She teaches Materials for Adolescents, Legal & Ethical Issues in School Libraries, and Reading, Literacy, and the Library. Dr. Dawkins is a member of the School Library Research editorial board. She is also the editor of Intellectual Freedom Issues in School Libraries (Libraries Unlimited, 2017). Her research interests include intellectual freedom, self-censorship, and access and equity issues in school libraries and diversity in young adult literature.
Location: Online via Zoom
5/18/2022
Recorded 5/18/2022Designed primarily for front-line library staff, Handling Patron Content Concerns in Challenging Times will provide tips and advice for dealing with informal challenges to library materials that are occurring across the United States. During this webinar, Dr. Dawkins will equip participants with a step-by-step process to de-escalate potentially hostile encounters. In addition, participants will review talking points to help patrons understand why library workers are advocates for patron access.
Learning Objectives:
- Understand and be able to articulate the legal and ethical foundation for the Freedom to Read
- Develop a step-by-step process for handling oral complaints/concerns with a variety of types of complainants
Presenter:
Dr. April Dawkins is an assistant professor in the Library and Information Science department at UNC Greensboro. She teaches Materials for Adolescents, Legal & Ethical Issues in School Libraries, and Reading, Literacy, and the Library. Dr. Dawkins is a member of the School Library Research editorial board. She is also the editor of Intellectual Freedom Issues in School Libraries (Libraries Unlimited, 2017). Her research interests include intellectual freedom, self-censorship, and access and equity issues in school libraries and diversity in young adult literature.Location: Online via Zoom
Needs, Wants and Reality: Navigating Project Financing
5/19/2022
Financing projects big and small is interdisciplinary — legal and financial. This session will review voted and unvoted legal options for financing projects and the related cost of funds for each option. Fitting financing into an overall financial and facilities plan will also be discussed as well as managing expectations about what is possible given practical constraints.
Learning Objectives:
Presenters:
Rebecca Princehorn, Partner, Bricker & Eckler LLP
Rebecca Princehorn is a partner in Bricker & Eckler's Public Finance group. Her practice emphasizes school and local government law. She served as bond counsel for the first Ohio publicly offered Public Library Fund-backed library notes. She has also structured collaborations between local governments, particularly those involving libraries and school districts, and gifts to local governments. Becky is a frequent lecturer on public finance for several organizations, including the Ohio Library Council, Buckeye Association of School Administrators, Ohio School Boards Association, Ohio Association of School Business Officials, Ohio Township Association, Ohio Association of Public Treasurers, Ohio Prosecuting Attorneys Association and the Ohio Association of County Boards of Developmental Disabilities. She serves as Editor of Baldwin's Ohio Practice, Local Government Law-Township, published by Thomson/Reuters Publishing.
Patrick King, Senior Vice President of Public Finance, Stifel, Nicolaus & Company, Inc.
Lauren Hagan, Chief Financial Officer/Fiscal Officer, Columbus Metropolitan Library
Lauren joined CML in January 2018. As the library’s Chief Financial Officer, Lauren leads the Finance, Property Management, Procurement, Capital Planning & Project Management and Data Analytics & Insights departments. Prior to joining CML, Lauren served as Senior Associate Vice President of Finance and Controller at Loyola University Chicago and was responsible for the financial operations of several significant units within the finance division including general accounting, financial systems, payroll, the student business office and accounts payable. Lauren had the pleasure of working at Loyola University Chicago for nearly eight years where she held various roles in finance and administration. Lauren’s career began in public accounting gaining experience in both audit and tax at two large public accounting firms. Lauren is passionate about issues affecting women and families and is on the finance committee of South Side Early Learning (SSEL) an early childhood nonprofit. Lauren is a member of Columbus Business First’s 40 Under 40 class of 2020. Lauren earned Bachelor’s and Master’s degrees in accounting from Loyola University Chicago; she is also a CPA. Lauren and her husband Jim Venetucci live in Hilliard and have two young children, Joe (6) and Theo (3).
Location: Online via Zoom
5/19/2022
Financing projects big and small is interdisciplinary — legal and financial. This session will review voted and unvoted legal options for financing projects and the related cost of funds for each option. Fitting financing into an overall financial and facilities plan will also be discussed as well as managing expectations about what is possible given practical constraints.
Learning Objectives:
- Learn options for financing library building projects including utilizing PLF notes.
-
Identify legal elements of financing library projects.
-
Utilizing facilities plans in the budget process
Presenters:
Rebecca Princehorn, Partner, Bricker & Eckler LLPRebecca Princehorn is a partner in Bricker & Eckler's Public Finance group. Her practice emphasizes school and local government law. She served as bond counsel for the first Ohio publicly offered Public Library Fund-backed library notes. She has also structured collaborations between local governments, particularly those involving libraries and school districts, and gifts to local governments. Becky is a frequent lecturer on public finance for several organizations, including the Ohio Library Council, Buckeye Association of School Administrators, Ohio School Boards Association, Ohio Association of School Business Officials, Ohio Township Association, Ohio Association of Public Treasurers, Ohio Prosecuting Attorneys Association and the Ohio Association of County Boards of Developmental Disabilities. She serves as Editor of Baldwin's Ohio Practice, Local Government Law-Township, published by Thomson/Reuters Publishing.
Patrick King, Senior Vice President of Public Finance, Stifel, Nicolaus & Company, Inc.
Lauren Hagan, Chief Financial Officer/Fiscal Officer, Columbus Metropolitan LibraryLauren joined CML in January 2018. As the library’s Chief Financial Officer, Lauren leads the Finance, Property Management, Procurement, Capital Planning & Project Management and Data Analytics & Insights departments. Prior to joining CML, Lauren served as Senior Associate Vice President of Finance and Controller at Loyola University Chicago and was responsible for the financial operations of several significant units within the finance division including general accounting, financial systems, payroll, the student business office and accounts payable. Lauren had the pleasure of working at Loyola University Chicago for nearly eight years where she held various roles in finance and administration. Lauren’s career began in public accounting gaining experience in both audit and tax at two large public accounting firms. Lauren is passionate about issues affecting women and families and is on the finance committee of South Side Early Learning (SSEL) an early childhood nonprofit. Lauren is a member of Columbus Business First’s 40 Under 40 class of 2020. Lauren earned Bachelor’s and Master’s degrees in accounting from Loyola University Chicago; she is also a CPA. Lauren and her husband Jim Venetucci live in Hilliard and have two young children, Joe (6) and Theo (3).
Location: Online via Zoom
Needs, Wants and Reality: Navigating Project Financing
5/19/2022
Recorded 5/19/2022
Financing projects big and small is interdisciplinary — legal and financial. This session will review voted and unvoted legal options for financing projects and the related cost of funds for each option. Fitting financing into an overall financial and facilities plan will also be discussed as well as managing expectations about what is possible given practical constraints.
Learning Objectives:
Presenters:
Rebecca Princehorn, Partner, Bricker & Eckler LLP
Rebecca Princehorn is a partner in Bricker & Eckler's Public Finance group. Her practice emphasizes school and local government law. She served as bond counsel for the first Ohio publicly offered Public Library Fund-backed library notes. She has also structured collaborations between local governments, particularly those involving libraries and school districts, and gifts to local governments. Becky is a frequent lecturer on public finance for several organizations, including the Ohio Library Council, Buckeye Association of School Administrators, Ohio School Boards Association, Ohio Association of School Business Officials, Ohio Township Association, Ohio Association of Public Treasurers, Ohio Prosecuting Attorneys Association and the Ohio Association of County Boards of Developmental Disabilities. She serves as Editor of Baldwin's Ohio Practice, Local Government Law-Township, published by Thomson/Reuters Publishing.
Patrick King, Senior Vice President of Public Finance, Stifel, Nicolaus & Company, Inc.
Lauren Hagan, Chief Financial Officer/Fiscal Officer, Columbus Metropolitan Library
Lauren joined CML in January 2018. As the library’s Chief Financial Officer, Lauren leads the Finance, Property Management, Procurement, Capital Planning & Project Management and Data Analytics & Insights departments. Prior to joining CML, Lauren served as Senior Associate Vice President of Finance and Controller at Loyola University Chicago and was responsible for the financial operations of several significant units within the finance division including general accounting, financial systems, payroll, the student business office and accounts payable. Lauren had the pleasure of working at Loyola University Chicago for nearly eight years where she held various roles in finance and administration. Lauren’s career began in public accounting gaining experience in both audit and tax at two large public accounting firms. Lauren is passionate about issues affecting women and families and is on the finance committee of South Side Early Learning (SSEL) an early childhood nonprofit. Lauren is a member of Columbus Business First’s 40 Under 40 class of 2020. Lauren earned Bachelor’s and Master’s degrees in accounting from Loyola University Chicago; she is also a CPA. Lauren and her husband Jim Venetucci live in Hilliard and have two young children, Joe (6) and Theo (3).
Location: Online via Zoom
5/19/2022
Recorded 5/19/2022Financing projects big and small is interdisciplinary — legal and financial. This session will review voted and unvoted legal options for financing projects and the related cost of funds for each option. Fitting financing into an overall financial and facilities plan will also be discussed as well as managing expectations about what is possible given practical constraints.
Learning Objectives:
- Learn options for financing library building projects including utilizing PLF notes.
-
Identify legal elements of financing library projects.
-
Utilizing facilities plans in the budget process
Presenters:
Rebecca Princehorn, Partner, Bricker & Eckler LLPRebecca Princehorn is a partner in Bricker & Eckler's Public Finance group. Her practice emphasizes school and local government law. She served as bond counsel for the first Ohio publicly offered Public Library Fund-backed library notes. She has also structured collaborations between local governments, particularly those involving libraries and school districts, and gifts to local governments. Becky is a frequent lecturer on public finance for several organizations, including the Ohio Library Council, Buckeye Association of School Administrators, Ohio School Boards Association, Ohio Association of School Business Officials, Ohio Township Association, Ohio Association of Public Treasurers, Ohio Prosecuting Attorneys Association and the Ohio Association of County Boards of Developmental Disabilities. She serves as Editor of Baldwin's Ohio Practice, Local Government Law-Township, published by Thomson/Reuters Publishing.
Patrick King, Senior Vice President of Public Finance, Stifel, Nicolaus & Company, Inc.
Lauren Hagan, Chief Financial Officer/Fiscal Officer, Columbus Metropolitan LibraryLauren joined CML in January 2018. As the library’s Chief Financial Officer, Lauren leads the Finance, Property Management, Procurement, Capital Planning & Project Management and Data Analytics & Insights departments. Prior to joining CML, Lauren served as Senior Associate Vice President of Finance and Controller at Loyola University Chicago and was responsible for the financial operations of several significant units within the finance division including general accounting, financial systems, payroll, the student business office and accounts payable. Lauren had the pleasure of working at Loyola University Chicago for nearly eight years where she held various roles in finance and administration. Lauren’s career began in public accounting gaining experience in both audit and tax at two large public accounting firms. Lauren is passionate about issues affecting women and families and is on the finance committee of South Side Early Learning (SSEL) an early childhood nonprofit. Lauren is a member of Columbus Business First’s 40 Under 40 class of 2020. Lauren earned Bachelor’s and Master’s degrees in accounting from Loyola University Chicago; she is also a CPA. Lauren and her husband Jim Venetucci live in Hilliard and have two young children, Joe (6) and Theo (3).
Location: Online via Zoom
HR Stuff that Every Supervisor Should Know: Part I
6/1/2022
Join Pam Linger, retired human resources manager, to learn what you should know as a supervisor when it comes to human resources.
Learning Objectives:
Pam Linger is an experienced Human Resources professional and owner of PML Consulting, LLC. She has experience working both inside organizations as an HR professional, and outside organizations, as an HR consultant. She often serves as an outsourced HR Manager for small to medium-sized organizations. Her specialization is in executive and career coaching and handling difficult employee relations situations. Pam believes that the most important characteristic of an excellent HR professional is the ability to balance the needs of the employees, effectively and compassionately, with those of the organization.
Location: Online via Zoom
6/1/2022
Join Pam Linger, retired human resources manager, to learn what you should know as a supervisor when it comes to human resources.
Learning Objectives:
- The big compliance issues (FLSA, EEOC, ADA and FMLA)
- What a supervisor can ask/say to employees
- Harassment and discrimination
Pam Linger is an experienced Human Resources professional and owner of PML Consulting, LLC. She has experience working both inside organizations as an HR professional, and outside organizations, as an HR consultant. She often serves as an outsourced HR Manager for small to medium-sized organizations. Her specialization is in executive and career coaching and handling difficult employee relations situations. Pam believes that the most important characteristic of an excellent HR professional is the ability to balance the needs of the employees, effectively and compassionately, with those of the organization. Location: Online via Zoom
HR Stuff that Every Supervisor Should Know: Part I
6/1/2022
Recorded 6/1/2022
Join Pam Linger, retired human resources manager, to learn what you should know as a supervisor when it comes to human resources.
Learning Objectives:
Pam Linger is an experienced Human Resources professional and owner of PML Consulting, LLC. She has experience working both inside organizations as an HR professional, and outside organizations, as an HR consultant. She often serves as an outsourced HR Manager for small to medium-sized organizations. Her specialization is in executive and career coaching and handling difficult employee relations situations. Pam believes that the most important characteristic of an excellent HR professional is the ability to balance the needs of the employees, effectively and compassionately, with those of the organization.
Location: Online via Zoom
6/1/2022
Recorded 6/1/2022Join Pam Linger, retired human resources manager, to learn what you should know as a supervisor when it comes to human resources.
Learning Objectives:
- The big compliance issues (FLSA, EEOC, ADA and FMLA)
- What a supervisor can ask/say to employees
- Harassment and discrimination
Pam Linger is an experienced Human Resources professional and owner of PML Consulting, LLC. She has experience working both inside organizations as an HR professional, and outside organizations, as an HR consultant. She often serves as an outsourced HR Manager for small to medium-sized organizations. Her specialization is in executive and career coaching and handling difficult employee relations situations. Pam believes that the most important characteristic of an excellent HR professional is the ability to balance the needs of the employees, effectively and compassionately, with those of the organization. Location: Online via Zoom
6/2/2022
Microsoft Teams gained considerable traction during the pandemic and has been increasingly popular as a “full service” business communications platform. Teams offers video conferencing, file storage, and application integrations. It can be a very useful and effective tool for both remote and in-person collaboration when utilized effectively.
Learning objectives:
- Learn the layout and basic functions of Microsoft Teams
- Learn about SharePoint and OneDrive and understand how they interact with Teams
- Explore applications that may be useful to you and your library
Ragan Snead is a Continuing Education Coordinator at the Northeast Ohio Regional Library System and has over 10 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has also helped library staff and patrons navigate new and evolving technology. She received her MLIS from Kent State University and her MBA from Lake Erie College. Location: Online via Zoom
6/2/2022
Recorded 6/2/2022Microsoft Teams gained considerable traction during the pandemic and has been increasingly popular as a “full service” business communications platform. Teams offers video conferencing, file storage, and application integrations. It can be a very useful and effective tool for both remote and in-person collaboration when utilized effectively.
Learning objectives:
- Learn the layout and basic functions of Microsoft Teams
- Learn about SharePoint and OneDrive and understand how they interact with Teams
- Explore applications that may be useful to you and your library
Ragan Snead is a Continuing Education Coordinator at the Northeast Ohio Regional Library System and has over 10 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has also helped library staff and patrons navigate new and evolving technology. She received her MLIS from Kent State University and her MBA from Lake Erie College. Location: Online via Zoom
Public Bidding and Requirements for Design Professionals and Construction
6/7/2022
Learn more about the processes required by Ohio law specifically for public libraries and what you need to know to make sure your library is following the law when hiring a Design Professional, Contractor, Construction Manager at Risk, or Design-Builder – it’s not just bidding anymore!
Learning Objectives:
Presenters:
Laura Bowman, Partner Bricker & Eckler
Laura Bowman’s practice focuses on the preparation of construction project documents on behalf of private and public owners. Laura provides guidance on project delivery systems, including construction manager at risk and design-build, and creates procurement and bidding documents as well as construction project contracts. Her experience also includes advising public owners on compliance with Ohio statutory requirements relating to construction bidding and procurement. Project values vary from less than $100,000 to over $1 billion.
Laura represents a variety of public and private entities in Ohio. She has worked on agreements for private developers; renovation and new build projects for cities, villages, townships, libraries, counties and port authorities; jail construction and renovation projects; water/wastewater construction projects; and school renovations, including urgent necessity projects.
Wendy Tressler, M.Ed, MLIS, Director of Capital Planning & Project Management, Columbus Metropolitan Library
Throughout the past two decades, Wendy Tressler, M.Ed., MLIS has worked in a variety of leadership roles at Columbus Metropolitan Library (CML). Currently serving as the Director of Capital Planning & Project Management, she leads construction, facilities, technology, and lean/operational excellence projects for the library’s 24-building system. In her role, Tressler leads the library’s nearly $275M aspirational building program that includes the replacement or significant renovation of 18 buildings to date.
Ms. Tressler is one of only a few women in Ohio leading construction management, and is recognized as an expert in library facilities building planning and project management. Her expertise and consultation has been shared widely; presenting and serving on numerous local, state, regional and national panels for the library, architecture and construction industries. Tressler’s leadership experience includes the Ohio Library Council and American Library Association (ALA). She has also guest lectured at Kent State University- Columbus Campus Master of Library Information Sciences (MLIS) program and Syracuse University Online MLIS program on project management in libraries. Tressler has been a member of ALA’s Core Library Interiors & Furnishings and Equipment committee since 2014 and was appointed Chair of the Building and Operations Section Leadership Team.
Location: Online via Zoom
6/7/2022
Learn more about the processes required by Ohio law specifically for public libraries and what you need to know to make sure your library is following the law when hiring a Design Professional, Contractor, Construction Manager at Risk, or Design-Builder – it’s not just bidding anymore!
Learning Objectives:
-
Understand what the law states regarding selecting an architect and/or engineer.
-
Learn the difference between different construction methodologies.
-
Hear tips for interviewing architects.
Presenters:
Laura Bowman, Partner Bricker & EcklerLaura Bowman’s practice focuses on the preparation of construction project documents on behalf of private and public owners. Laura provides guidance on project delivery systems, including construction manager at risk and design-build, and creates procurement and bidding documents as well as construction project contracts. Her experience also includes advising public owners on compliance with Ohio statutory requirements relating to construction bidding and procurement. Project values vary from less than $100,000 to over $1 billion.
Laura represents a variety of public and private entities in Ohio. She has worked on agreements for private developers; renovation and new build projects for cities, villages, townships, libraries, counties and port authorities; jail construction and renovation projects; water/wastewater construction projects; and school renovations, including urgent necessity projects.
Wendy Tressler, M.Ed, MLIS, Director of Capital Planning & Project Management, Columbus Metropolitan LibraryThroughout the past two decades, Wendy Tressler, M.Ed., MLIS has worked in a variety of leadership roles at Columbus Metropolitan Library (CML). Currently serving as the Director of Capital Planning & Project Management, she leads construction, facilities, technology, and lean/operational excellence projects for the library’s 24-building system. In her role, Tressler leads the library’s nearly $275M aspirational building program that includes the replacement or significant renovation of 18 buildings to date.
Ms. Tressler is one of only a few women in Ohio leading construction management, and is recognized as an expert in library facilities building planning and project management. Her expertise and consultation has been shared widely; presenting and serving on numerous local, state, regional and national panels for the library, architecture and construction industries. Tressler’s leadership experience includes the Ohio Library Council and American Library Association (ALA). She has also guest lectured at Kent State University- Columbus Campus Master of Library Information Sciences (MLIS) program and Syracuse University Online MLIS program on project management in libraries. Tressler has been a member of ALA’s Core Library Interiors & Furnishings and Equipment committee since 2014 and was appointed Chair of the Building and Operations Section Leadership Team.
Location: Online via Zoom
Public Bidding and Requirements for Design Professionals and Construction
6/7/2022
Recorded 6/7/2022
Learn more about the processes required by Ohio law specifically for public libraries and what you need to know to make sure your library is following the law when hiring a Design Professional, Contractor, Construction Manager at Risk, or Design-Builder – it’s not just bidding anymore!
Learning Objectives:
Presenters:
Laura Bowman, Partner Bricker & Eckler
Laura Bowman’s practice focuses on the preparation of construction project documents on behalf of private and public owners. Laura provides guidance on project delivery systems, including construction manager at risk and design-build, and creates procurement and bidding documents as well as construction project contracts. Her experience also includes advising public owners on compliance with Ohio statutory requirements relating to construction bidding and procurement. Project values vary from less than $100,000 to over $1 billion.
Laura represents a variety of public and private entities in Ohio. She has worked on agreements for private developers; renovation and new build projects for cities, villages, townships, libraries, counties and port authorities; jail construction and renovation projects; water/wastewater construction projects; and school renovations, including urgent necessity projects.
Wendy Tressler, M.Ed, MLIS, Director of Capital Planning & Project Management, Columbus Metropolitan Library
Throughout the past two decades, Wendy Tressler, M.Ed., MLIS has worked in a variety of leadership roles at Columbus Metropolitan Library (CML). Currently serving as the Director of Capital Planning & Project Management, she leads construction, facilities, technology, and lean/operational excellence projects for the library’s 24-building system. In her role, Tressler leads the library’s nearly $275M aspirational building program that includes the replacement or significant renovation of 18 buildings to date.
Ms. Tressler is one of only a few women in Ohio leading construction management, and is recognized as an expert in library facilities building planning and project management. Her expertise and consultation has been shared widely; presenting and serving on numerous local, state, regional and national panels for the library, architecture and construction industries. Tressler’s leadership experience includes the Ohio Library Council and American Library Association (ALA). She has also guest lectured at Kent State University- Columbus Campus Master of Library Information Sciences (MLIS) program and Syracuse University Online MLIS program on project management in libraries. Tressler has been a member of ALA’s Core Library Interiors & Furnishings and Equipment committee since 2014 and was appointed Chair of the Building and Operations Section Leadership Team.
Location: Online via Zoom
6/7/2022
Recorded 6/7/2022Learn more about the processes required by Ohio law specifically for public libraries and what you need to know to make sure your library is following the law when hiring a Design Professional, Contractor, Construction Manager at Risk, or Design-Builder – it’s not just bidding anymore!
Learning Objectives:
-
Understand what the law states regarding selecting an architect and/or engineer.
-
Learn the difference between different construction methodologies.
-
Hear tips for interviewing architects.
Presenters:
Laura Bowman, Partner Bricker & EcklerLaura Bowman’s practice focuses on the preparation of construction project documents on behalf of private and public owners. Laura provides guidance on project delivery systems, including construction manager at risk and design-build, and creates procurement and bidding documents as well as construction project contracts. Her experience also includes advising public owners on compliance with Ohio statutory requirements relating to construction bidding and procurement. Project values vary from less than $100,000 to over $1 billion.
Laura represents a variety of public and private entities in Ohio. She has worked on agreements for private developers; renovation and new build projects for cities, villages, townships, libraries, counties and port authorities; jail construction and renovation projects; water/wastewater construction projects; and school renovations, including urgent necessity projects.
Wendy Tressler, M.Ed, MLIS, Director of Capital Planning & Project Management, Columbus Metropolitan LibraryThroughout the past two decades, Wendy Tressler, M.Ed., MLIS has worked in a variety of leadership roles at Columbus Metropolitan Library (CML). Currently serving as the Director of Capital Planning & Project Management, she leads construction, facilities, technology, and lean/operational excellence projects for the library’s 24-building system. In her role, Tressler leads the library’s nearly $275M aspirational building program that includes the replacement or significant renovation of 18 buildings to date.
Ms. Tressler is one of only a few women in Ohio leading construction management, and is recognized as an expert in library facilities building planning and project management. Her expertise and consultation has been shared widely; presenting and serving on numerous local, state, regional and national panels for the library, architecture and construction industries. Tressler’s leadership experience includes the Ohio Library Council and American Library Association (ALA). She has also guest lectured at Kent State University- Columbus Campus Master of Library Information Sciences (MLIS) program and Syracuse University Online MLIS program on project management in libraries. Tressler has been a member of ALA’s Core Library Interiors & Furnishings and Equipment committee since 2014 and was appointed Chair of the Building and Operations Section Leadership Team.
Location: Online via Zoom
Serving your Immigrant Population
6/8/2022
Serving an immigrant community changes lives, but it might seem too difficult to know where to start. ESL classes although important, are not the only way you can help. Learn the many ways libraries can support immigrants by understanding their needs, starting programs that might make them regular patrons, and by helping them to become active members in their communities.
Learning Objectives:
Maria-Fernanda Pardo is the Literacy Department Head and Bilingual Librarian (Spanish-English) at the Glen Cove Public Library, New York, serving a large immigrant population. She believes that providing education to immigrants and impoverished communities is the key to radical change.
Location: Online via Zoom
6/8/2022
Serving an immigrant community changes lives, but it might seem too difficult to know where to start. ESL classes although important, are not the only way you can help. Learn the many ways libraries can support immigrants by understanding their needs, starting programs that might make them regular patrons, and by helping them to become active members in their communities.
Learning Objectives:
- Encourage Libraries to start serving the immigrant community.
- Show how libraries can overcome limitations such us budget, space, community, literacy level, and more.
- Highlight the importance and most effective ways to connect with the immigrant community you are serving.
Maria-Fernanda Pardo is the Literacy Department Head and Bilingual Librarian (Spanish-English) at the Glen Cove Public Library, New York, serving a large immigrant population. She believes that providing education to immigrants and impoverished communities is the key to radical change.Maria Fernanda graduated from Queens Library as a Public Librarian and is a certified archivist. Over the past ten years, she has created a volunteer-based literacy program, and developed programs that have strengthened the immigrant community. Maria-Fernanda was named as a 2020 Mover & Shaker by Library Journal, and her work during the pandemic has been featured in local newspapers.
Location: Online via Zoom
6/14/2022
Countless people have Gmail accounts but many of the other applications in the Google suite go unused. Although applications like Google Drive and Google Docs have a reputation for being less intuitive than other popular platforms, they can still be useful and it’s all free!
Learning Objectives:
- Learn what applications are offered free with your Gmail account
- Explore the functionality of Google Drive, Docs, Sheets, and Slides.
Ragan Snead is a Continuing Education Coordinator at the Northeast Ohio Regional Library System and has over 10 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has also helped library staff and patrons navigate new and evolving technology. She received her MLIS from Kent State University and her MBA from Lake Erie College. Location: Online via Zoom
6/14/2022
Recorded 6/14/2022Countless people have Gmail accounts but many of the other applications in the Google suite go unused. Although applications like Google Drive and Google Docs have a reputation for being less intuitive than other popular platforms, they can still be useful and it’s all free!
Learning Objectives:
- Learn what applications are offered free with your Gmail account
- Explore the functionality of Google Drive, Docs, Sheets, and Slides.
Ragan Snead is a Continuing Education Coordinator at the Northeast Ohio Regional Library System and has over 10 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has also helped library staff and patrons navigate new and evolving technology. She received her MLIS from Kent State University and her MBA from Lake Erie College. Location: Online via Zoom
Circulation Networking Meeting
6/16/2022
Join us for our first Circulation Staff Networking Meeting. Here is an opportunity to connect with circulation staff from other libraries around the region; to share ideas, experiences, etc.. We hope you will join us. Please send agenda items/questions to Ragan Snead.
Location: Online via Zoom
6/16/2022
Join us for our first Circulation Staff Networking Meeting. Here is an opportunity to connect with circulation staff from other libraries around the region; to share ideas, experiences, etc.. We hope you will join us. Please send agenda items/questions to Ragan Snead.
Location: Online via Zoom
HR Stuff that Every Supervisor Should Know: Part II
6/22/2022
Join Pam Linger, retired human resources manager, to learn what you should know as a supervisor when it comes to human resources.
Learning Objectives:
Pam Linger is an experienced Human Resources professional and owner of PML Consulting, LLC. She has experience working both inside organizations as an HR professional, and outside organizations, as an HR consultant. She often serves as an outsourced HR Manager for small to medium-sized organizations. Her specialization is in executive and career coaching and handling difficult employee relations situations. Pam believes that the most important characteristic of an excellent HR professional is the ability to balance the needs of the employees, effectively and compassionately, with those of the organization.
Location: Online via Zoom
6/22/2022
Join Pam Linger, retired human resources manager, to learn what you should know as a supervisor when it comes to human resources.
Learning Objectives:
- Hiring – the process from beginning to end
- Job descriptions
- Performance Management
Pam Linger is an experienced Human Resources professional and owner of PML Consulting, LLC. She has experience working both inside organizations as an HR professional, and outside organizations, as an HR consultant. She often serves as an outsourced HR Manager for small to medium-sized organizations. Her specialization is in executive and career coaching and handling difficult employee relations situations. Pam believes that the most important characteristic of an excellent HR professional is the ability to balance the needs of the employees, effectively and compassionately, with those of the organization. Location: Online via Zoom
HR Stuff that Every Supervisor Should Know: Part II
6/22/2022
Recorded 6/22/2022
Join Pam Linger, retired human resources manager, to learn what you should know as a supervisor when it comes to human resources.
Learning Objectives:
Pam Linger is an experienced Human Resources professional and owner of PML Consulting, LLC. She has experience working both inside organizations as an HR professional, and outside organizations, as an HR consultant. She often serves as an outsourced HR Manager for small to medium-sized organizations. Her specialization is in executive and career coaching and handling difficult employee relations situations. Pam believes that the most important characteristic of an excellent HR professional is the ability to balance the needs of the employees, effectively and compassionately, with those of the organization.
Location: Online via Zoom
6/22/2022
Recorded 6/22/2022Join Pam Linger, retired human resources manager, to learn what you should know as a supervisor when it comes to human resources.
Learning Objectives:
- Hiring – the process from beginning to end
- Job descriptions
- Performance Management
Pam Linger is an experienced Human Resources professional and owner of PML Consulting, LLC. She has experience working both inside organizations as an HR professional, and outside organizations, as an HR consultant. She often serves as an outsourced HR Manager for small to medium-sized organizations. Her specialization is in executive and career coaching and handling difficult employee relations situations. Pam believes that the most important characteristic of an excellent HR professional is the ability to balance the needs of the employees, effectively and compassionately, with those of the organization. Location: Online via Zoom
Effective Workplace Communication Skills for New(er) Supervisors
7/12/2022
Recorded 7/12/2022
Effective communicators are not born, they are continually developing. You can improve your communication skills and forge great relationships with employees by getting more intentional about how you communicate.
In many ways, your success as a supervisor will depend on how effective you are in communicating your messages to others in your library.
This program will focus on the dos and don’ts of effectively communicating with others (including your boss)!
Specifically, we will discuss:
Presenter:
Andrew Sanderbeck is a respected expert presenter and consultant for libraries and library organizations on communication skills, customer service and self-care. He has presented at many national, state and regional conferences, as well as international conferences in the United Arab Emirates and more than a dozen European Countries. He is the past board president of the Haywood County Public Libraries in Western North Carolina and now resides in Bradenton, Florida.
Location: Online via Zoom
7/12/2022
Recorded 7/12/2022Effective communicators are not born, they are continually developing. You can improve your communication skills and forge great relationships with employees by getting more intentional about how you communicate.
In many ways, your success as a supervisor will depend on how effective you are in communicating your messages to others in your library.
This program will focus on the dos and don’ts of effectively communicating with others (including your boss)!
Specifically, we will discuss:
- How to effectively use the Communication Cycle to determine the best way to create and send your messages (verbal and written)
- How to give more effective and more easily understood instructions
- The one question to NEVER ask your employees
- Tips on writing emails that get results
Presenter:
Andrew Sanderbeck is a respected expert presenter and consultant for libraries and library organizations on communication skills, customer service and self-care. He has presented at many national, state and regional conferences, as well as international conferences in the United Arab Emirates and more than a dozen European Countries. He is the past board president of the Haywood County Public Libraries in Western North Carolina and now resides in Bradenton, Florida.Location: Online via Zoom
Time Management Yours and Theirs
7/13/2022
Wednesday, July 13, 2022
10:00 am - 11:00 am
Time Management Yours and Theirs
Time management is one of the most important skills that any manager/supervisor should have. Understanding, implementing and following effective time management practices will help you accomplish more.
Learning objectives:
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 11 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organizations and co-chairs PLA’s Membership Advisory Group. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.
Location: Online via Zoom
7/13/2022
Wednesday, July 13, 2022
10:00 am - 11:00 am
Time Management Yours and Theirs
Time management is one of the most important skills that any manager/supervisor should have. Understanding, implementing and following effective time management practices will help you accomplish more.
Learning objectives:
- Valuing your own time
- Setting realistic priorities
- Delegating tasks effectively
- Recognizing and avoiding time wasters
- Taking Action
- Practical Tools
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 11 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organizations and co-chairs PLA’s Membership Advisory Group. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.Location: Online via Zoom
Time Management Yours and Theirs
7/13/2022
Recorded 7/13/2022
Time Management Yours and Theirs
Time management is one of the most important skills that any manager/supervisor should have. Understanding, implementing and following effective time management practices will help you accomplish more.
Learning objectives:
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 11 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organizations and co-chairs PLA’s Membership Advisory Group. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.
Location: Online via Zoom
7/13/2022
Recorded 7/13/2022Time Management Yours and Theirs
Time management is one of the most important skills that any manager/supervisor should have. Understanding, implementing and following effective time management practices will help you accomplish more.
Learning objectives:
- Valuing your own time
- Setting realistic priorities
- Delegating tasks effectively
- Recognizing and avoiding time wasters
- Taking Action
- Practical Tools
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 11 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organizations and co-chairs PLA’s Membership Advisory Group. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.Location: Online via Zoom
Library Renovations: Considerations and Case Studies
7/14/2022
Peter Bolek, President and Director of design for HBM Architects, is the heart of the firm’s collaborative working model, taking an active role in both strategic and detailed design solutions in the studio. His passion lies in the belief that in addition to solving complex and pragmatic needs of a client’s program, design has the transformative power to enhance our everyday life experiences. Peter provides design leadership and insight into all the firm’s projects, as well as acting as the project designer on the firm’s most significant projects.
Peter has more than 20 years of experience with public sector clients and has participated in and orchestrated all facets of feasibility studies, programming, planning, design and construction of library projects across the country.
Location: Online via Zoom
7/14/2022
You’ve decided to renovate your library either in its entirety or just a section. This session will cover case studies of recent library renovations in the state of Ohio. The presenters will share what decisions they had to make during the design and construction process, as well as lessons learned. There will be ample time for questions.
Learning Objectives:-
Learn what design considerations to contemplate when renovating a library.
-
Hear lessons learned from recent renovation projects in Ohio libraries.
- Understand considerations for historical renovations.
Peter Bolek, President and Director of design for HBM Architects, is the heart of the firm’s collaborative working model, taking an active role in both strategic and detailed design solutions in the studio. His passion lies in the belief that in addition to solving complex and pragmatic needs of a client’s program, design has the transformative power to enhance our everyday life experiences. Peter provides design leadership and insight into all the firm’s projects, as well as acting as the project designer on the firm’s most significant projects. Peter has more than 20 years of experience with public sector clients and has participated in and orchestrated all facets of feasibility studies, programming, planning, design and construction of library projects across the country.
Wendy Tressler, M.Ed, MLIS, Director of Capital Planning & Project Management, Columbus Metropolitan Library
Throughout the past two decades, Wendy Tressler, M.Ed., MLIS has worked in a variety of leadership roles at Columbus Metropolitan Library (CML). Currently serving as the Director of Capital Planning & Project Management, she leads construction, facilities, technology, and lean/operational excellence projects for the library’s 24-building system. In her role, Tressler leads the library’s nearly $275M aspirational building program that includes the replacement or significant renovation of 18 buildings to date.
Ms. Tressler is one of only a few women in Ohio leading construction management, and is recognized as an expert in library facilities building planning and project management. Her expertise and consultation has been shared widely; presenting and serving on numerous local, state, regional and national panels for the library, architecture and construction industries. Tressler’s leadership experience includes the Ohio Library Council and American Library Association (ALA). She has also guest lectured at Kent State University- Columbus Campus Master of Library Information Sciences (MLIS) program and Syracuse University Online MLIS program on project management in libraries. Tressler has been a member of ALA’s Core Library Interiors & Furnishings and Equipment committee since 2014 and was appointed Chair of the Building and Operations Section Leadership Team.
Location: Online via Zoom
Library Renovations: Considerations and Case Studies
7/14/2022
Peter Bolek, President and Director of design for HBM Architects, is the heart of the firm’s collaborative working model, taking an active role in both strategic and detailed design solutions in the studio. His passion lies in the belief that in addition to solving complex and pragmatic needs of a client’s program, design has the transformative power to enhance our everyday life experiences. Peter provides design leadership and insight into all the firm’s projects, as well as acting as the project designer on the firm’s most significant projects.
Peter has more than 20 years of experience with public sector clients and has participated in and orchestrated all facets of feasibility studies, programming, planning, design and construction of library projects across the country.
Location: Online via Zoom
7/14/2022
Recorded 7/14/2022
You’ve decided to renovate your library either in its entirety or just a section. This session will cover case studies of recent library renovations in the state of Ohio. The presenters will share what decisions they had to make during the design and construction process, as well as lessons learned. There will be ample time for questions.
-
Learn what design considerations to contemplate when renovating a library.
-
Hear lessons learned from recent renovation projects in Ohio libraries.
- Understand considerations for historical renovations.
Peter Bolek, President and Director of design for HBM Architects, is the heart of the firm’s collaborative working model, taking an active role in both strategic and detailed design solutions in the studio. His passion lies in the belief that in addition to solving complex and pragmatic needs of a client’s program, design has the transformative power to enhance our everyday life experiences. Peter provides design leadership and insight into all the firm’s projects, as well as acting as the project designer on the firm’s most significant projects. Peter has more than 20 years of experience with public sector clients and has participated in and orchestrated all facets of feasibility studies, programming, planning, design and construction of library projects across the country.
Wendy Tressler, M.Ed, MLIS, Director of Capital Planning & Project Management, Columbus Metropolitan Library
Throughout the past two decades, Wendy Tressler, M.Ed., MLIS has worked in a variety of leadership roles at Columbus Metropolitan Library (CML). Currently serving as the Director of Capital Planning & Project Management, she leads construction, facilities, technology, and lean/operational excellence projects for the library’s 24-building system. In her role, Tressler leads the library’s nearly $275M aspirational building program that includes the replacement or significant renovation of 18 buildings to date.
Ms. Tressler is one of only a few women in Ohio leading construction management, and is recognized as an expert in library facilities building planning and project management. Her expertise and consultation has been shared widely; presenting and serving on numerous local, state, regional and national panels for the library, architecture and construction industries. Tressler’s leadership experience includes the Ohio Library Council and American Library Association (ALA). She has also guest lectured at Kent State University- Columbus Campus Master of Library Information Sciences (MLIS) program and Syracuse University Online MLIS program on project management in libraries. Tressler has been a member of ALA’s Core Library Interiors & Furnishings and Equipment committee since 2014 and was appointed Chair of the Building and Operations Section Leadership Team.
Location: Online via Zoom
Cataloging Unusual Items
7/21/2022
Has anyone ever asked you to catalog a bicycle? Libraries have been adding more and more non-book materials to our catalogs: models, tools, toys… even ukuleles. This session will discuss content versus carrier for non-books, then walk through the most important descriptive data for any format. Build the confidence to catalog all your weirdest stuff!
Learning Objectives:
Misty Alvaro is the Materials Manager for Columbus Metropolitan Library, in charge of all cataloging and processing operations. They have worked in public, academic, and special libraries; in all functional areas from circulation and public services librarianship to special collections cataloging and management.
Location: Online via Zoom
7/21/2022
Has anyone ever asked you to catalog a bicycle? Libraries have been adding more and more non-book materials to our catalogs: models, tools, toys… even ukuleles. This session will discuss content versus carrier for non-books, then walk through the most important descriptive data for any format. Build the confidence to catalog all your weirdest stuff!
Learning Objectives:
- Identify content versus carrier fields in RDA MARC21 bib records
- Include crucial descriptions to maximize searchability
- Use a “weird stuff” template as a starting point in future cataloging
Misty Alvaro is the Materials Manager for Columbus Metropolitan Library, in charge of all cataloging and processing operations. They have worked in public, academic, and special libraries; in all functional areas from circulation and public services librarianship to special collections cataloging and management.Location: Online via Zoom
Cataloging Unusual Items
7/21/2022
Recorded 7/21/2022
Has anyone ever asked you to catalog a bicycle? Libraries have been adding more and more non-book materials to our catalogs: models, tools, toys… even ukuleles. This session will discuss content versus carrier for non-books, then walk through the most important descriptive data for any format. Build the confidence to catalog all your weirdest stuff!
Learning Objectives:
Misty Alvaro is the Materials Manager for Columbus Metropolitan Library, in charge of all cataloging and processing operations. They have worked in public, academic, and special libraries; in all functional areas from circulation and public services librarianship to special collections cataloging and management.
Location: Online via Zoom
7/21/2022
Recorded 7/21/2022Has anyone ever asked you to catalog a bicycle? Libraries have been adding more and more non-book materials to our catalogs: models, tools, toys… even ukuleles. This session will discuss content versus carrier for non-books, then walk through the most important descriptive data for any format. Build the confidence to catalog all your weirdest stuff!
Learning Objectives:
- Identify content versus carrier fields in RDA MARC21 bib records
- Include crucial descriptions to maximize searchability
- Use a “weird stuff” template as a starting point in future cataloging
Misty Alvaro is the Materials Manager for Columbus Metropolitan Library, in charge of all cataloging and processing operations. They have worked in public, academic, and special libraries; in all functional areas from circulation and public services librarianship to special collections cataloging and management.Location: Online via Zoom
Furniture Evaluation and Selection in Public Libraries
7/26/2022
Columbus Metropolitan Library staff will share their expertise in the evaluation and selection of furnishings for public library settings. Case study examples will be shown including what products and materials have worked well and what have not. Magee and Jones both hold degrees in Interior Design and have experience working in the industry.
Learning Objectives:
Steve Magee, Senior Project Manager
Deanna Jones, Senior Project Manager, Columbus Metropolitan Library
Location: Online via Zoom
7/26/2022
Columbus Metropolitan Library staff will share their expertise in the evaluation and selection of furnishings for public library settings. Case study examples will be shown including what products and materials have worked well and what have not. Magee and Jones both hold degrees in Interior Design and have experience working in the industry.
Learning Objectives:
-
Learn tips and tricks for selecting furniture.
-
Identify considerations in selecting fabric/material options.
-
See what’s new in furniture options.
Steve Magee, Senior Project Manager
Deanna Jones, Senior Project Manager, Columbus Metropolitan Library
Location: Online via Zoom
Furniture Evaluation and Selection in Public Libraries
7/26/2022
Recorded 7/26/2022
Columbus Metropolitan Library staff will share their expertise in the evaluation and selection of furnishings for public library settings. Case study examples will be shown including what products and materials have worked well and what have not. Magee and Jones both hold degrees in Interior Design and have experience working in the industry.
Learning Objectives:
Steve Magee, Senior Project Manager
Deanna Jones, Senior Project Manager, Columbus Metropolitan Library
Location: Online via Zoom
7/26/2022
Recorded 7/26/2022Columbus Metropolitan Library staff will share their expertise in the evaluation and selection of furnishings for public library settings. Case study examples will be shown including what products and materials have worked well and what have not. Magee and Jones both hold degrees in Interior Design and have experience working in the industry.
Learning Objectives:
-
Learn tips and tricks for selecting furniture.
-
Identify considerations in selecting fabric/material options.
-
See what’s new in furniture options.
Steve Magee, Senior Project Manager
Deanna Jones, Senior Project Manager, Columbus Metropolitan Library
Location: Online via Zoom
2022 Directors' Retreat: Creating an Organizational Leadership Strategic Plan
7/28/2022 - 7/29/2022
We are excited to announce the 2022 Directors' Retreat which will be held at Punderson Manor Lodge & Conference Center. We will kick off the retreat with a breakfast at 9:00 a.m. the first day, the perfect time to catch up with your peers. The program will begin at 10 a.m. and this year we are focusing on Creating an Organizational Leadership Strategic Plan. We will conclude the first day at 4:30 p.m. Dinner will be at 6:00 p.m. with the tradition of rich conversations to follow. The second day will start with breakfast at 8:00 a.m. and conclude at noon with a quick lunch.
Creating an Organizational Leadership Strategic Plan
According to MIT’s Sloan Management Review, today’s employees are 10 times more likely to leave “toxic” cultures and bad leadership than low wages. When employees describe “toxic work cultures” they are looking at the failure to support diversity, equity, and inclusion; workers feeling disrespected and overworked; along with unchecked and unethical behavior.
As we know, leaders are hired to inspire and motivate employees to emotionally invest and support the goals of the organization. As they bring their best versions of themselves to work, they’re more likely to remain engaged, committed, focused, and fulfilled when helping their company reach its top priorities.
Executing leadership vision may be among the toughest core competencies for leaders to develop. To successfully execute your leadership vision, you must be able to define the vision, strategy, and tactical plan for your organization, and then effectively communicate it to your team in a way that engages and focuses them around a common goal.
During this two-day workshop, we will be creating an organizational leadership strategic plan. This is different than your normal strategic plan, and the execution of the plan will guide you in terms of DEI initiatives, future recruitment strategies and a strong framework to engage your current leadership team.
Learning Objectives:
Elaina Norlin is currently the Professional Development/DEI Coordinator for the Association of Southeastern Research Libraries. She is an accomplished teacher, technology and leadership development trainer and writer with extensive leadership experience and a flair for public relations, sales and communications. To date, she has delivered over 70 workshops, training sessions, presentations and institutes both nationally and internationally on marketing, web usability design, employee engagement, strategic planning, leadership coaching and conflict management. Self-motivated and results oriented, she is well known for her ability to juggle many projects at once. She is author of 3 books, Usability Testing for Library Websites, E-Learning and Business Plans: National and International Case Studies and The Six Steps to Library Employee Engagement (2021).
Location: Punderson Manor Lodge & Conference Center
11755 Kinsman Road
Newbury, OH 44065
There are currently 8 spots remaining out of 35
7/28/2022 - 7/29/2022
We are excited to announce the 2022 Directors' Retreat which will be held at Punderson Manor Lodge & Conference Center. We will kick off the retreat with a breakfast at 9:00 a.m. the first day, the perfect time to catch up with your peers. The program will begin at 10 a.m. and this year we are focusing on Creating an Organizational Leadership Strategic Plan. We will conclude the first day at 4:30 p.m. Dinner will be at 6:00 p.m. with the tradition of rich conversations to follow. The second day will start with breakfast at 8:00 a.m. and conclude at noon with a quick lunch.
Creating an Organizational Leadership Strategic Plan
According to MIT’s Sloan Management Review, today’s employees are 10 times more likely to leave “toxic” cultures and bad leadership than low wages. When employees describe “toxic work cultures” they are looking at the failure to support diversity, equity, and inclusion; workers feeling disrespected and overworked; along with unchecked and unethical behavior.
As we know, leaders are hired to inspire and motivate employees to emotionally invest and support the goals of the organization. As they bring their best versions of themselves to work, they’re more likely to remain engaged, committed, focused, and fulfilled when helping their company reach its top priorities.
Executing leadership vision may be among the toughest core competencies for leaders to develop. To successfully execute your leadership vision, you must be able to define the vision, strategy, and tactical plan for your organization, and then effectively communicate it to your team in a way that engages and focuses them around a common goal.
During this two-day workshop, we will be creating an organizational leadership strategic plan. This is different than your normal strategic plan, and the execution of the plan will guide you in terms of DEI initiatives, future recruitment strategies and a strong framework to engage your current leadership team.
Learning Objectives:
- Creating or strengthening your current leadership vision statement
- Understanding the framework and importance of a leadership vision board with specific examples to take back to your organization
- Identifying the organizational climate strengths and weaknesses and how to take concrete action steps towards a healthier workplace environment
- Develop leadership goals that will serve as the foundation for your current and future recruitment and sustainability plan
- Learn how to leverage your new framework to enhance your DEI strategies and initiatives
Elaina Norlin is currently the Professional Development/DEI Coordinator for the Association of Southeastern Research Libraries. She is an accomplished teacher, technology and leadership development trainer and writer with extensive leadership experience and a flair for public relations, sales and communications. To date, she has delivered over 70 workshops, training sessions, presentations and institutes both nationally and internationally on marketing, web usability design, employee engagement, strategic planning, leadership coaching and conflict management. Self-motivated and results oriented, she is well known for her ability to juggle many projects at once. She is author of 3 books, Usability Testing for Library Websites, E-Learning and Business Plans: National and International Case Studies and The Six Steps to Library Employee Engagement (2021).Location: Punderson Manor Lodge & Conference Center
11755 Kinsman Road
Newbury, OH 44065
There are currently 8 spots remaining out of 35
Introduction to Web Accessibility
8/3/2022
In this 90-minute webinar you'll gain an understanding of which guidelines are used to measure website accessibility in the United States and how to begin to evaluate your own library's site for potential issues. We'll also discuss some common pitfalls and things to avoid.
Laura Solomon, MCIW, MLS, is the Library Services Manager for the Ohio Public Library Information Network and a W3C-certified front-end web developer. She has been doing web development and design for more than twenty years in both public libraries and as an independent consultant. She specializes in developing with Drupal. She is a 2010 Library Journal Mover & Shaker. She’s written three books about social media and content marketing, specifically for libraries, and speaks nationally on both these and technology-related topics. As a former children’s librarian, she enjoys bringing the “fun of technology” to audiences and in giving libraries the tools they need to better serve the virtual customer.
Location: Online via Zoom
8/3/2022
In this 90-minute webinar you'll gain an understanding of which guidelines are used to measure website accessibility in the United States and how to begin to evaluate your own library's site for potential issues. We'll also discuss some common pitfalls and things to avoid.
Topics for this webinar include:
- What accessibility means in a web context, and how it differs from web usability
- Legal issues surrounding web accessibility and how these can affect libraries
- National and international standards commonly used for accessibility evaluations, and which to use, when
- An introduction to automated validators and what they can and cannot do
- Actual code examples for both good and bad implementations of some common HTML elements
- Know what website accessibility is and why it matters, including from a legal standpoint
- Learn of the two main standards used for website accessibility and when to apply them
- Understand how automated validators work and what they can and cannot do
- Learn several code examples, both good and bad, for increasing accessibility
Laura Solomon, MCIW, MLS, is the Library Services Manager for the Ohio Public Library Information Network and a W3C-certified front-end web developer. She has been doing web development and design for more than twenty years in both public libraries and as an independent consultant. She specializes in developing with Drupal. She is a 2010 Library Journal Mover & Shaker. She’s written three books about social media and content marketing, specifically for libraries, and speaks nationally on both these and technology-related topics. As a former children’s librarian, she enjoys bringing the “fun of technology” to audiences and in giving libraries the tools they need to better serve the virtual customer.Location: Online via Zoom
Introduction to Web Accessibility
8/3/2022
Recorded 8/3/2022
In this 90-minute webinar you'll gain an understanding of which guidelines are used to measure website accessibility in the United States and how to begin to evaluate your own library's site for potential issues. We'll also discuss some common pitfalls and things to avoid.
Laura Solomon, MCIW, MLS, is the Library Services Manager for the Ohio Public Library Information Network and a W3C-certified front-end web developer. She has been doing web development and design for more than twenty years in both public libraries and as an independent consultant. She specializes in developing with Drupal. She is a 2010 Library Journal Mover & Shaker. She’s written three books about social media and content marketing, specifically for libraries, and speaks nationally on both these and technology-related topics. As a former children’s librarian, she enjoys bringing the “fun of technology” to audiences and in giving libraries the tools they need to better serve the virtual customer.
Location: Online via Zoom
8/3/2022
Recorded 8/3/2022In this 90-minute webinar you'll gain an understanding of which guidelines are used to measure website accessibility in the United States and how to begin to evaluate your own library's site for potential issues. We'll also discuss some common pitfalls and things to avoid.
Topics for this webinar include:
- What accessibility means in a web context, and how it differs from web usability
- Legal issues surrounding web accessibility and how these can affect libraries
- National and international standards commonly used for accessibility evaluations, and which to use, when
- An introduction to automated validators and what they can and cannot do
- Actual code examples for both good and bad implementations of some common HTML elements
- Know what website accessibility is and why it matters, including from a legal standpoint
- Learn of the two main standards used for website accessibility and when to apply them
- Understand how automated validators work and what they can and cannot do
- Learn several code examples, both good and bad, for increasing accessibility
Laura Solomon, MCIW, MLS, is the Library Services Manager for the Ohio Public Library Information Network and a W3C-certified front-end web developer. She has been doing web development and design for more than twenty years in both public libraries and as an independent consultant. She specializes in developing with Drupal. She is a 2010 Library Journal Mover & Shaker. She’s written three books about social media and content marketing, specifically for libraries, and speaks nationally on both these and technology-related topics. As a former children’s librarian, she enjoys bringing the “fun of technology” to audiences and in giving libraries the tools they need to better serve the virtual customer.Location: Online via Zoom
Subject Librarians: A Model for Public Libraries
8/10/2022
Omaha Public Library implemented a subject librarian model as a way to reimagine adult services. From idea, beta team, to embedding subject librarians in OPL’s library system and the greater community, you will learn how it all started and how the subject librarian team operates today. Highlights will include examples of successful projects, programs, and ways to implement this model if it is the right fit for your library.
Learning Objectives:
Amy Mather is an Adult Services Manager at Omaha Public Library. Amy believes in connecting the community through information, storytelling and relationships. She established and manages a team of subject librarians who develop programming, outreach and engagement strategies, and curated collections around community-based interests. She is also responsible for the planning and production of several popular events at Omaha Public Library. Amy won the Library Journal’s Movers & Shakers award in 2010 for her outreach efforts to young professionals, hosted her own podcast for four years (before everybody had a podcast), and has also worked as an adjunct instructor teaching human relation skills at Omaha’s community college. Amy completed her bachelor’s degree in psychology from the University of New Mexico, and completed her master’s degree in library and information science from Louisiana State University. Though she grew up in West Virginia and has lived in New Mexico, Louisiana, and Washington D.C., she considers Omaha home. In her free time, Amy enjoys reading, yoga, making jewelry, and has recently started bird-watching with her new binoculars.
Location: Online via Zoom
8/10/2022
Omaha Public Library implemented a subject librarian model as a way to reimagine adult services. From idea, beta team, to embedding subject librarians in OPL’s library system and the greater community, you will learn how it all started and how the subject librarian team operates today. Highlights will include examples of successful projects, programs, and ways to implement this model if it is the right fit for your library.
Learning Objectives:
- Introduction to the subject librarian model
- Determine if the subject librarian model is a fit for your library
- Be provided with a framework to get started
Amy Mather is an Adult Services Manager at Omaha Public Library. Amy believes in connecting the community through information, storytelling and relationships. She established and manages a team of subject librarians who develop programming, outreach and engagement strategies, and curated collections around community-based interests. She is also responsible for the planning and production of several popular events at Omaha Public Library. Amy won the Library Journal’s Movers & Shakers award in 2010 for her outreach efforts to young professionals, hosted her own podcast for four years (before everybody had a podcast), and has also worked as an adjunct instructor teaching human relation skills at Omaha’s community college. Amy completed her bachelor’s degree in psychology from the University of New Mexico, and completed her master’s degree in library and information science from Louisiana State University. Though she grew up in West Virginia and has lived in New Mexico, Louisiana, and Washington D.C., she considers Omaha home. In her free time, Amy enjoys reading, yoga, making jewelry, and has recently started bird-watching with her new binoculars.
Location: Online via Zoom
Subject Librarians: A Model for Public Libraries
8/10/2022
Recorded 8/10/2022
Omaha Public Library implemented a subject librarian model as a way to reimagine adult services. From idea, beta team, to embedding subject librarians in OPL’s library system and the greater community, you will learn how it all started and how the subject librarian team operates today. Highlights will include examples of successful projects, programs, and ways to implement this model if it is the right fit for your library.
Learning Objectives:
Amy Mather is an Adult Services Manager at Omaha Public Library. Amy believes in connecting the community through information, storytelling and relationships. She established and manages a team of subject librarians who develop programming, outreach and engagement strategies, and curated collections around community-based interests. She is also responsible for the planning and production of several popular events at Omaha Public Library. Amy won the Library Journal’s Movers & Shakers award in 2010 for her outreach efforts to young professionals, hosted her own podcast for four years (before everybody had a podcast), and has also worked as an adjunct instructor teaching human relation skills at Omaha’s community college. Amy completed her bachelor’s degree in psychology from the University of New Mexico, and completed her master’s degree in library and information science from Louisiana State University. Though she grew up in West Virginia and has lived in New Mexico, Louisiana, and Washington D.C., she considers Omaha home. In her free time, Amy enjoys reading, yoga, making jewelry, and has recently started bird-watching with her new binoculars.
Location: Online via Zoom
8/10/2022
Recorded 8/10/2022Omaha Public Library implemented a subject librarian model as a way to reimagine adult services. From idea, beta team, to embedding subject librarians in OPL’s library system and the greater community, you will learn how it all started and how the subject librarian team operates today. Highlights will include examples of successful projects, programs, and ways to implement this model if it is the right fit for your library.
Learning Objectives:
- Introduction to the subject librarian model
- Determine if the subject librarian model is a fit for your library
- Be provided with a framework to get started
Amy Mather is an Adult Services Manager at Omaha Public Library. Amy believes in connecting the community through information, storytelling and relationships. She established and manages a team of subject librarians who develop programming, outreach and engagement strategies, and curated collections around community-based interests. She is also responsible for the planning and production of several popular events at Omaha Public Library. Amy won the Library Journal’s Movers & Shakers award in 2010 for her outreach efforts to young professionals, hosted her own podcast for four years (before everybody had a podcast), and has also worked as an adjunct instructor teaching human relation skills at Omaha’s community college. Amy completed her bachelor’s degree in psychology from the University of New Mexico, and completed her master’s degree in library and information science from Louisiana State University. Though she grew up in West Virginia and has lived in New Mexico, Louisiana, and Washington D.C., she considers Omaha home. In her free time, Amy enjoys reading, yoga, making jewelry, and has recently started bird-watching with her new binoculars.
Location: Online via Zoom
Discovering DEI
8/11/2022
Wondering where to start your diversity, equity, and inclusion (DEI) learning journey? This introductory session will allow participants to learn basic language, concepts, and explore why DEI work is important.
Learning Objectives:
Location: Online via Zoom
8/11/2022
Wondering where to start your diversity, equity, and inclusion (DEI) learning journey? This introductory session will allow participants to learn basic language, concepts, and explore why DEI work is important.
Learning Objectives:
- Understand basic terminology regarding diversity, equity, and inclusion
- Recognize the benefits of diverse, equitable, and inclusive environments
- Identify resources for support and continued learning
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of Diversity, Equity and Inclusion. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Marquis Davis earned his Bachelor of Science in Sports Administration in 2012 from Kent State University. He also earned a Master of Arts in Sport and Recreation Management in 2015 from Kent State University. Marquis is a strong advocate for student success, not only in their academic, but in their personal lives. Marquis joins DEI after spending the last five years in the Undergraduate Programs Office in the Ambassador Crawford College of Business and Entrepreneurship as their Academic Diversity Outreach Coordinator. Marquis was very instrumental with helping create diversity initiatives with the Ambassador Crawford College of Business and Entrepreneurship; Diversity in Business (an interest area) within the Business Learning Community (BLC), developing the Cultural Diversity course for first-year students in the BLC, and establishing The Network. Marquis has a passion for developing creative diversity programming for faculty, staff and students.
Location: Online via Zoom
Public Relations and Marketing Networking Meeting
8/11/2022
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Email topics ahead of time to Ragan Snead.
Location: Online via Zoom
8/11/2022
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Email topics ahead of time to Ragan Snead.
Location: Online via Zoom
Boosting Your Leadership Self Confidence
8/16/2022
This webinar offers positive actions leaders must take to help break free from stress, perfectionism and self-doubt so they can find the confidence to work and lead effectively.
Learning Objectives:
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges.
For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
Location: Online via Zoom
8/16/2022
This webinar offers positive actions leaders must take to help break free from stress, perfectionism and self-doubt so they can find the confidence to work and lead effectively.
Learning Objectives:
- Achieve confidence and break free from self-doubt
- Find your voice to speak and act with assertiveness
- Build resilience and bounce back from setbacks
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges. For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
Location: Online via Zoom
Boosting Your Leadership Self Confidence
8/16/2022
Recorded 8/16/2022
This webinar offers positive actions leaders must take to help break free from stress, perfectionism and self-doubt so they can find the confidence to work and lead effectively.
Learning Objectives:
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges.
For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
Location: Online via Zoom
8/16/2022
Recorded 8/16/2022This webinar offers positive actions leaders must take to help break free from stress, perfectionism and self-doubt so they can find the confidence to work and lead effectively.
Learning Objectives:
- Achieve confidence and break free from self-doubt
- Find your voice to speak and act with assertiveness
- Build resilience and bounce back from setbacks
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges. For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
Location: Online via Zoom
Patron Response Framework: Responding with Empathy, Kindness, and Love to difficult situations
8/17/2022
Five years ago, Kent District Library (MI) created a response framework for their employees to use to respond to difficult situations that occur in the library. Responding to concerns and complaints in a kind and empathetic way ensures people feel listened to and cared for. This prevents escalation and helps maintain a safe environment. Last year, Kent District Library revisited the Frameworks through the lens of Equity, Diversity and Inclusion. The new Frameworks focuses on learning and growing together, and de-escalating situations for the safety of all, while addressing unconscious bias.
In this session, we will introduce four frameworks which each have an acronym to help staff remember the steps.
Code Green, LEARN
Code Yellow, CARDS
Code Red, EBBS
Code Follow-Up, FLOWS
The Code Green Framework is for daily complaints and interactions, such as book challenges. Code Yellow is for slightly more escalated situations, and Code Red is for situations where the safety of patrons and staff may be at risk. Finally, Code follow-Up focuses on self-care and reflection after a difficult situation.
Learning Objectives:
Location: Online via Zoom
8/17/2022
Five years ago, Kent District Library (MI) created a response framework for their employees to use to respond to difficult situations that occur in the library. Responding to concerns and complaints in a kind and empathetic way ensures people feel listened to and cared for. This prevents escalation and helps maintain a safe environment. Last year, Kent District Library revisited the Frameworks through the lens of Equity, Diversity and Inclusion. The new Frameworks focuses on learning and growing together, and de-escalating situations for the safety of all, while addressing unconscious bias.
In this session, we will introduce four frameworks which each have an acronym to help staff remember the steps.
Code Green, LEARN
Code Yellow, CARDS
Code Red, EBBS
Code Follow-Up, FLOWS
The Code Green Framework is for daily complaints and interactions, such as book challenges. Code Yellow is for slightly more escalated situations, and Code Red is for situations where the safety of patrons and staff may be at risk. Finally, Code follow-Up focuses on self-care and reflection after a difficult situation.
Learning Objectives:
-
Upon Completion, participant will be able to plan for the development of a response framework for their communities.
-
Participants will be able to create an evaluation plan for existing patron behavior responses to ensure the diverse experiences and backgrounds of the community are respected and policies are equitable.
-
At the end of the session, participants will be able to employ responses for immediate use with their patrons.
Liz Knapp is a Regional Manager I at Kent District Library in Kent County, Michigan. Liz's region includes three libraries, two in rural areas, and two in suburban areas. Liz has worked in libraries for over 20 years in Michigan, Florida and Indiana. She has been part of the Response Framework project for 6 years and is the current leader. Liz has presented on a regional, state, and national level on kind, empathetic and compassionate communication in difficult situations.
Shelley Roossien has been the Accessibility & Inclusion Specialist for KDL for the past 17 years. She heads up the Talking Book & Braille Center program, as well as other library services and programs for people with disabilities. She is also the co-leader for the Equity, Diversity, and Inclusion workgroup.
Leigh Verburg is a Branch Librarian at Kent District Library and is engaged with the Equity, Diversity and Inclusion workgroup within the library system. She is passionate about social justice and acknowledging race, power and privilege to help deconstruct systemic racism.
Location: Online via Zoom
Patron Response Framework: Responding with Empathy, Kindness, and Love to difficult situations
8/17/2022
Recorded 8/17/2022
Five years ago, Kent District Library (MI) created a response framework for their employees to use to respond to difficult situations that occur in the library. Responding to concerns and complaints in a kind and empathetic way ensures people feel listened to and cared for. This prevents escalation and helps maintain a safe environment. Last year, Kent District Library revisited the Frameworks through the lens of Equity, Diversity and Inclusion. The new Frameworks focuses on learning and growing together, and de-escalating situations for the safety of all, while addressing unconscious bias.
In this session, we will introduce four frameworks which each have an acronym to help staff remember the steps.
Code Green, LEARN
Code Yellow, CARDS
Code Red, EBBS
Code Follow-Up, FLOWS
The Code Green Framework is for daily complaints and interactions, such as book challenges. Code Yellow is for slightly more escalated situations, and Code Red is for situations where the safety of patrons and staff may be at risk. Finally, Code follow-Up focuses on self-care and reflection after a difficult situation.
Learning Objectives:
Location: Online via Zoom
8/17/2022
Recorded 8/17/2022Five years ago, Kent District Library (MI) created a response framework for their employees to use to respond to difficult situations that occur in the library. Responding to concerns and complaints in a kind and empathetic way ensures people feel listened to and cared for. This prevents escalation and helps maintain a safe environment. Last year, Kent District Library revisited the Frameworks through the lens of Equity, Diversity and Inclusion. The new Frameworks focuses on learning and growing together, and de-escalating situations for the safety of all, while addressing unconscious bias.
In this session, we will introduce four frameworks which each have an acronym to help staff remember the steps.
Code Green, LEARN
Code Yellow, CARDS
Code Red, EBBS
Code Follow-Up, FLOWS
The Code Green Framework is for daily complaints and interactions, such as book challenges. Code Yellow is for slightly more escalated situations, and Code Red is for situations where the safety of patrons and staff may be at risk. Finally, Code follow-Up focuses on self-care and reflection after a difficult situation.
Learning Objectives:
-
Upon Completion, participant will be able to plan for the development of a response framework for their communities.
-
Participants will be able to create an evaluation plan for existing patron behavior responses to ensure the diverse experiences and backgrounds of the community are respected and policies are equitable.
-
At the end of the session, participants will be able to employ responses for immediate use with their patrons.
Liz Knapp is a Regional Manager I at Kent District Library in Kent County, Michigan. Liz's region includes three libraries, two in rural areas, and two in suburban areas. Liz has worked in libraries for over 20 years in Michigan, Florida and Indiana. She has been part of the Response Framework project for 6 years and is the current leader. Liz has presented on a regional, state, and national level on kind, empathetic and compassionate communication in difficult situations.
Shelley Roossien has been the Accessibility & Inclusion Specialist for KDL for the past 17 years. She heads up the Talking Book & Braille Center program, as well as other library services and programs for people with disabilities. She is also the co-leader for the Equity, Diversity, and Inclusion workgroup.
Leigh Verburg is a Branch Librarian at Kent District Library and is engaged with the Equity, Diversity and Inclusion workgroup within the library system. She is passionate about social justice and acknowledging race, power and privilege to help deconstruct systemic racism.
Location: Online via Zoom
Collaboration, Evaluation, and Iteration: The Agile Approach to Project Management in Libraries
8/18/2022
Ragan Snead is a Continuing Education Coordinator at the Northeast Ohio Regional Library System and has over 10 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has also helped library staff and patrons navigate new and evolving technology. She received her MLIS from Kent State University and her MBA from Lake Erie College.
Location: Online via Zoom
8/18/2022
We have all heard the saying, “If at first you don’t succeed, try, try again.” This is the essence of Agile Project Management. In contrast to more traditional project management methodologies, Agile puts the emphasis on consistent collaboration, evaluation, and iteration throughout the project lifecycle to increase the possibility of a successful deliverable. Much of the work done in libraries is in the form of projects (e.g., a new program, the redesign of a space, or a library-wide collection audit). In this webinar, we will discuss Agile Project Management and the benefits of utilizing and adapting this methodology when embarking on a new library project, big or small.
Learning Objectives:
- Understand the principles of Agile Project Management and how they compare to other methods of project management.
- Examine the benefits of utilizing Agile when managing library projects.
- Explore possible adaptations of the Agile method and discuss the process of implementation.
- Discuss specific examples of library projects and how Agile could be applied.
Ragan Snead is a Continuing Education Coordinator at the Northeast Ohio Regional Library System and has over 10 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has also helped library staff and patrons navigate new and evolving technology. She received her MLIS from Kent State University and her MBA from Lake Erie College. Location: Online via Zoom
Collaboration, Evaluation, and Iteration: The Agile Approach to Project Management in Libraries
8/18/2022
Ragan Snead is a Continuing Education Coordinator at the Northeast Ohio Regional Library System and has over 10 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has also helped library staff and patrons navigate new and evolving technology. She received her MLIS from Kent State University and her MBA from Lake Erie College.
Location: Online via Zoom
8/18/2022
Recorded 8/18/2022
We have all heard the saying, “If at first you don’t succeed, try, try again.” This is the essence of Agile Project Management. In contrast to more traditional project management methodologies, Agile puts the emphasis on consistent collaboration, evaluation, and iteration throughout the project lifecycle to increase the possibility of a successful deliverable. Much of the work done in libraries is in the form of projects (e.g., a new program, the redesign of a space, or a library-wide collection audit). In this webinar, we will discuss Agile Project Management and the benefits of utilizing and adapting this methodology when embarking on a new library project, big or small.
Learning Objectives:
- Understand the principles of Agile Project Management and how they compare to other methods of project management.
- Examine the benefits of utilizing Agile when managing library projects.
- Explore possible adaptations of the Agile method and discuss the process of implementation.
- Discuss specific examples of library projects and how Agile could be applied.
Ragan Snead is a Continuing Education Coordinator at the Northeast Ohio Regional Library System and has over 10 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has also helped library staff and patrons navigate new and evolving technology. She received her MLIS from Kent State University and her MBA from Lake Erie College. Location: Online via Zoom
Harassment Prevention
8/23/2022
This training will focus on understanding what constitutes sexual harassment of library employees, whether from co-workers or customers, and will discuss how to effectively prevent and handle incidences.
Learning Objectives:
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
Location: Online via Zoom
8/23/2022
This training will focus on understanding what constitutes sexual harassment of library employees, whether from co-workers or customers, and will discuss how to effectively prevent and handle incidences.
Learning Objectives:
- Discussion of harassing versus irritating behavior
- Tips for preventing harassment
- Effectively responding to incidents
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
Location: Online via Zoom
Harassment Prevention
8/23/2022
Recorded 8/23/2022
This training will focus on understanding what constitutes sexual harassment of library employees, whether from co-workers or customers, and will discuss how to effectively prevent and handle incidences.
Learning Objectives:
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
Location: Online via Zoom
8/23/2022
Recorded 8/23/2022This training will focus on understanding what constitutes sexual harassment of library employees, whether from co-workers or customers, and will discuss how to effectively prevent and handle incidences.
Learning Objectives:
- Discussion of harassing versus irritating behavior
- Tips for preventing harassment
- Effectively responding to incidents
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
Location: Online via Zoom
Practical Strategies for Time Management
8/31/2022
Being short on resources seems to be "the new normal" for libraries— and having too little money and too few staff members always leads to the same predicament: not enough time. While it is not possible to create more time, making use of time management tools can help you to make improvements in your productivity—while also decreasing stress and frustration and increasing satisfaction and well-being.
Learning Objectives:
Brenda Hough is a librarian, writer, and learning professional with 25 years of professional experience working in and supporting libraries by providing training and consulting services. She is the author of Crash Course in Time Management for Library Staff and the co-editor of WebJunction’s Competency Index for the Library Field. She is an adjunct instructor for Emporia State University (KS). She has worked on projects for the Bill and Melinda Gates Foundation, WebJunction, the Public Library Association, Infopeople, California Libraries Learn (CALL), the State Library of Arizona, the State Library of Oregon, the Northeast Kansas Library System, and more. She is the owner of EluciDare Learning.
Location: Online via Zoom
8/31/2022
Being short on resources seems to be "the new normal" for libraries— and having too little money and too few staff members always leads to the same predicament: not enough time. While it is not possible to create more time, making use of time management tools can help you to make improvements in your productivity—while also decreasing stress and frustration and increasing satisfaction and well-being.
Learning Objectives:
- Assess your personal opportunities and focus areas for time management changes
- Identify 5-7 specific time management tools and techniques that can be adapted to a variety of tasks and roles
- Make plans to immediately improve your time management (and how you feel at work)
Brenda Hough is a librarian, writer, and learning professional with 25 years of professional experience working in and supporting libraries by providing training and consulting services. She is the author of Crash Course in Time Management for Library Staff and the co-editor of WebJunction’s Competency Index for the Library Field. She is an adjunct instructor for Emporia State University (KS). She has worked on projects for the Bill and Melinda Gates Foundation, WebJunction, the Public Library Association, Infopeople, California Libraries Learn (CALL), the State Library of Arizona, the State Library of Oregon, the Northeast Kansas Library System, and more. She is the owner of EluciDare Learning.Location: Online via Zoom
Practical Strategies for Time Management
8/31/2022
Recorded 8/31/2022
Being short on resources seems to be "the new normal" for libraries— and having too little money and too few staff members always leads to the same predicament: not enough time. While it is not possible to create more time, making use of time management tools can help you to make improvements in your productivity—while also decreasing stress and frustration and increasing satisfaction and well-being.
Learning Objectives:
Brenda Hough is a librarian, writer, and learning professional with 25 years of professional experience working in and supporting libraries by providing training and consulting services. She is the author of Crash Course in Time Management for Library Staff and the co-editor of WebJunction’s Competency Index for the Library Field. She is an adjunct instructor for Emporia State University (KS). She has worked on projects for the Bill and Melinda Gates Foundation, WebJunction, the Public Library Association, Infopeople, California Libraries Learn (CALL), the State Library of Arizona, the State Library of Oregon, the Northeast Kansas Library System, and more. She is the owner of EluciDare Learning.
Location: Online via Zoom
8/31/2022
Recorded 8/31/2022Being short on resources seems to be "the new normal" for libraries— and having too little money and too few staff members always leads to the same predicament: not enough time. While it is not possible to create more time, making use of time management tools can help you to make improvements in your productivity—while also decreasing stress and frustration and increasing satisfaction and well-being.
Learning Objectives:
- Assess your personal opportunities and focus areas for time management changes
- Identify 5-7 specific time management tools and techniques that can be adapted to a variety of tasks and roles
- Make plans to immediately improve your time management (and how you feel at work)
Brenda Hough is a librarian, writer, and learning professional with 25 years of professional experience working in and supporting libraries by providing training and consulting services. She is the author of Crash Course in Time Management for Library Staff and the co-editor of WebJunction’s Competency Index for the Library Field. She is an adjunct instructor for Emporia State University (KS). She has worked on projects for the Bill and Melinda Gates Foundation, WebJunction, the Public Library Association, Infopeople, California Libraries Learn (CALL), the State Library of Arizona, the State Library of Oregon, the Northeast Kansas Library System, and more. She is the owner of EluciDare Learning.Location: Online via Zoom
Understanding Our Limits: How to Set Boundaries with Library Patrons
9/7/2022
Boundaries and limit settings for patrons at public libraries can prevent library workers from feeling drained at the end of a work day. When healthy boundaries are set, it helps us manage our own frustration or anger instead of feeling as if there is a loss of control. This session will teach participants not only how to identify when patrons blur the lines of professional and personal boundaries in the library, but how to work through the common boundaries issues that are faced when dealing with the public.
Learning Objectives:
Presenter:
Nicole Bryan, MLS Neighborhood Library Supervisor, Brooklyn Public Library
Nicole has spent some of her career within the social services arena, developing programs and meeting constituents' needs. Currently, she assesses the delivery of library services, by employing trauma-informed methods, to transitional populations in public library branches and homeless shelters in Brooklyn, N.Y. She received her MLS degree from Long Island University.
Location: Online via Zoom
9/7/2022
Boundaries and limit settings for patrons at public libraries can prevent library workers from feeling drained at the end of a work day. When healthy boundaries are set, it helps us manage our own frustration or anger instead of feeling as if there is a loss of control. This session will teach participants not only how to identify when patrons blur the lines of professional and personal boundaries in the library, but how to work through the common boundaries issues that are faced when dealing with the public.
Learning Objectives:
- Session will provide applicable concepts on how to identify and understand most common situations when patrons blur professional and personal boundaries.
- Session will provide practical tools to library staff on how to set limits and deal with patrons who cross the boundary lines when visiting libraries.
- Participants will learn de-escalation techniques when dealing with difficult patrons.
- Participants will learn the importance of self -care by learning new techniques on how to take care of themselves during and after these uncomfortable encounters.
Presenter:
Nicole Bryan, MLS Neighborhood Library Supervisor, Brooklyn Public LibraryNicole has spent some of her career within the social services arena, developing programs and meeting constituents' needs. Currently, she assesses the delivery of library services, by employing trauma-informed methods, to transitional populations in public library branches and homeless shelters in Brooklyn, N.Y. She received her MLS degree from Long Island University.
Location: Online via Zoom
Understanding Our Limits: How to Set Boundaries with Library Patrons
9/7/2022
Recorded 9/7/2022
Boundaries and limit settings for patrons at public libraries can prevent library workers from feeling drained at the end of a work day. When healthy boundaries are set, it helps us manage our own frustration or anger instead of feeling as if there is a loss of control. This session will teach participants not only how to identify when patrons blur the lines of professional and personal boundaries in the library, but how to work through the common boundaries issues that are faced when dealing with the public.
Learning Objectives:
Presenter:
Nicole Bryan, MLS Neighborhood Library Supervisor, Brooklyn Public Library
Nicole has spent some of her career within the social services arena, developing programs and meeting constituents' needs. Currently, she assesses the delivery of library services, by employing trauma-informed methods, to transitional populations in public library branches and homeless shelters in Brooklyn, N.Y. She received her MLS degree from Long Island University.
Location: Online via Zoom
9/7/2022
Recorded 9/7/2022Boundaries and limit settings for patrons at public libraries can prevent library workers from feeling drained at the end of a work day. When healthy boundaries are set, it helps us manage our own frustration or anger instead of feeling as if there is a loss of control. This session will teach participants not only how to identify when patrons blur the lines of professional and personal boundaries in the library, but how to work through the common boundaries issues that are faced when dealing with the public.
Learning Objectives:
- Session will provide applicable concepts on how to identify and understand most common situations when patrons blur professional and personal boundaries.
- Session will provide practical tools to library staff on how to set limits and deal with patrons who cross the boundary lines when visiting libraries.
- Participants will learn de-escalation techniques when dealing with difficult patrons.
- Participants will learn the importance of self -care by learning new techniques on how to take care of themselves during and after these uncomfortable encounters.
Presenter:
Nicole Bryan, MLS Neighborhood Library Supervisor, Brooklyn Public LibraryNicole has spent some of her career within the social services arena, developing programs and meeting constituents' needs. Currently, she assesses the delivery of library services, by employing trauma-informed methods, to transitional populations in public library branches and homeless shelters in Brooklyn, N.Y. She received her MLS degree from Long Island University.
Location: Online via Zoom
Safe Space - LGBTQ+ Cultural Competence Training
9/13/2022
Safe Space: LGBTQ+ Cultural Competence Training is the first training in the Kent State University Safe Space Training Series. This series is an on-going training effort through Kent State University and the LGBTQ+ Center to make our communities safer places for all people regardless of sexual orientation or gender identity. Training participants will learn about bias, stereotypes, current vocabulary, and best practices for handling gender and sexuality topics with sensitivity. After the training, individuals are offered a Safe Space Ally sign for their office, indicating their support of the Lesbian, Gay, Bisexual, Transgender and Queer plus (LGBTQ+) community.
Regardless of where you work or live, if you interact with people and the public, you will meet individuals who identify as part of the LGBTQ+ community. Having a basic understanding of correct terminology and an understanding of what it means to be an ally to the LGBTQ+ community are essential skills in supporting all people.
Learning Objectives:
Ken Ditlevson, serves as Kent State University’s first director for the LGBTQ+ Center, where he started in 2014. Ditlevson is a two-time graduate of Kent State University, having received his Bachelor of Arts degree in Psychology and Masters of Education degree in Community Counseling.
Prior to accepting this position, Ken worked for nearly 20 years in mental health and social services, and most recently was the Assistant Vice President for Child Guidance & Family Solutions in Akron, Ohio. Ken has been awarded numerous awards for his work in LGBTQ+ advocacy, as well as for creating innovative programming and initiatives.Ken and his husband of 22 years, reside in Highland Square/West Akron, along with their two dogs, Luna and Layla.
Location: Medina County District Library
210 S Broadway St.
Medina, OH 44256
There are currently 6 spots remaining out of 50
9/13/2022
Safe Space: LGBTQ+ Cultural Competence Training is the first training in the Kent State University Safe Space Training Series. This series is an on-going training effort through Kent State University and the LGBTQ+ Center to make our communities safer places for all people regardless of sexual orientation or gender identity. Training participants will learn about bias, stereotypes, current vocabulary, and best practices for handling gender and sexuality topics with sensitivity. After the training, individuals are offered a Safe Space Ally sign for their office, indicating their support of the Lesbian, Gay, Bisexual, Transgender and Queer plus (LGBTQ+) community.
Regardless of where you work or live, if you interact with people and the public, you will meet individuals who identify as part of the LGBTQ+ community. Having a basic understanding of correct terminology and an understanding of what it means to be an ally to the LGBTQ+ community are essential skills in supporting all people.
Learning Objectives:
- Participants will develop a deeper awareness of personal ideas, stereotypes, and assumptions related to gay, lesbian, bisexual, transgender, queer, and questioning (LGBTQ+) individuals.
- Participants will develop an increased comfort level in addressing concepts and language regarding LGBTQ+ individuals.
- Participants will develop an increased awareness of services that supports LGBTQ+ and allied individuals.
- Participants will have the option of developing a network of community support people for all people regardless of sexual orientations, gender identities, and gender expressions.
Ken Ditlevson, serves as Kent State University’s first director for the LGBTQ+ Center, where he started in 2014. Ditlevson is a two-time graduate of Kent State University, having received his Bachelor of Arts degree in Psychology and Masters of Education degree in Community Counseling. Prior to accepting this position, Ken worked for nearly 20 years in mental health and social services, and most recently was the Assistant Vice President for Child Guidance & Family Solutions in Akron, Ohio. Ken has been awarded numerous awards for his work in LGBTQ+ advocacy, as well as for creating innovative programming and initiatives.Ken and his husband of 22 years, reside in Highland Square/West Akron, along with their two dogs, Luna and Layla.
Location: Medina County District Library
210 S Broadway St.
Medina, OH 44256
There are currently 6 spots remaining out of 50
Iterative Problem Solving in Academic Libraries
9/14/2022
The webinar presenters will walk attendees through a process by which common problems faced by academic libraries can potentially be resolved. The webinar will focus on budget, space, and personnel challenges using real examples. These case studies will explore the outcomes, both positive and negative, and allow the attendees to explore potential iterative approaches of their own.
Learning Objectives:
Joelle Pitts is the Senior Associate Dean for Carnegie Mellon University Libraries. In that role she is responsible for library finances, access services, technical services including cataloging and acquisitions, operations, human resources, assessment, and reporting. Previously she served as the head of the Content Development and Academic Services departments of the Kansas State University Libraries. Joelle holds masters degrees in library science and business administration. She is a founder and board member of the award-winning New Literacies Alliance, an inter-institutional information literacy consortium dedicated to creating institutional, technological, and vendor-agnostic online lessons. Integrating her instructional design, collections, and management experience, Joelle’s research areas include: distance education and e-learning theory, design, and assessment; inter-institutional collaboration; collection assessment; as well as the intersections of scholarly communication and information literacy. She has published and presented on these topics at the local, national, and international level.
L. Angie Ohler is the Associate University Librarian for Collections and Content Strategy at the University of Minnesota Libraries with responsibilities for collections strategy and budget, statewide enterprise systems, acquisitions and e-resource management, cataloging and metadata, preservation, ILL and digital delivery, copyright and scholarly communications. Previously, she served as the Associate Dean for Content and Digital Initiatives at the University of Arkansas Libraries and before that was the Director of Collection Services at the University of Maryland Libraries. Angie has had a long career working with and across consortia, acting as the central point of negotiation for statewide library groups across Maryland and Arkansas, and was instrumental in helping national consortia NERL and GWLA to codify their preferred practices for vendor and publisher negotiations. She earned her MLIS at Catholic University and a Masters in Anthropology from American University in Washington DC. A regular contributor to the profession, Angie is currently the Chair of the American Library Association’s Core Division Metadata and Collections Section. Her scholarship includes peer-reviewed articles, book chapters, and national conference presentations focusing on scholarly communication, collection development, e-resource management, library IT and systems, organizational change and change management.
Location: Online via Zoom
9/14/2022
The webinar presenters will walk attendees through a process by which common problems faced by academic libraries can potentially be resolved. The webinar will focus on budget, space, and personnel challenges using real examples. These case studies will explore the outcomes, both positive and negative, and allow the attendees to explore potential iterative approaches of their own.
Learning Objectives:
- Come away with a basic understanding of iterative design.
- Be able to compare own academic environments with those of real-life case studies.
- Be able to apply iterative design processes to own library challenges.
Joelle Pitts is the Senior Associate Dean for Carnegie Mellon University Libraries. In that role she is responsible for library finances, access services, technical services including cataloging and acquisitions, operations, human resources, assessment, and reporting. Previously she served as the head of the Content Development and Academic Services departments of the Kansas State University Libraries. Joelle holds masters degrees in library science and business administration. She is a founder and board member of the award-winning New Literacies Alliance, an inter-institutional information literacy consortium dedicated to creating institutional, technological, and vendor-agnostic online lessons. Integrating her instructional design, collections, and management experience, Joelle’s research areas include: distance education and e-learning theory, design, and assessment; inter-institutional collaboration; collection assessment; as well as the intersections of scholarly communication and information literacy. She has published and presented on these topics at the local, national, and international level.
L. Angie Ohler is the Associate University Librarian for Collections and Content Strategy at the University of Minnesota Libraries with responsibilities for collections strategy and budget, statewide enterprise systems, acquisitions and e-resource management, cataloging and metadata, preservation, ILL and digital delivery, copyright and scholarly communications. Previously, she served as the Associate Dean for Content and Digital Initiatives at the University of Arkansas Libraries and before that was the Director of Collection Services at the University of Maryland Libraries. Angie has had a long career working with and across consortia, acting as the central point of negotiation for statewide library groups across Maryland and Arkansas, and was instrumental in helping national consortia NERL and GWLA to codify their preferred practices for vendor and publisher negotiations. She earned her MLIS at Catholic University and a Masters in Anthropology from American University in Washington DC. A regular contributor to the profession, Angie is currently the Chair of the American Library Association’s Core Division Metadata and Collections Section. Her scholarship includes peer-reviewed articles, book chapters, and national conference presentations focusing on scholarly communication, collection development, e-resource management, library IT and systems, organizational change and change management.
Location: Online via Zoom
Iterative Problem Solving in Academic Libraries
9/14/2022
Recorded 9/14/2022
The webinar presenters will walk attendees through a process by which common problems faced by academic libraries can potentially be resolved. The webinar will focus on budget, space, and personnel challenges using real examples. These case studies will explore the outcomes, both positive and negative, and allow the attendees to explore potential iterative approaches of their own.
Learning Objectives:
Joelle Pitts is the Senior Associate Dean for Carnegie Mellon University Libraries. In that role she is responsible for library finances, access services, technical services including cataloging and acquisitions, operations, human resources, assessment, and reporting. Previously she served as the head of the Content Development and Academic Services departments of the Kansas State University Libraries. Joelle holds masters degrees in library science and business administration. She is a founder and board member of the award-winning New Literacies Alliance, an inter-institutional information literacy consortium dedicated to creating institutional, technological, and vendor-agnostic online lessons. Integrating her instructional design, collections, and management experience, Joelle’s research areas include: distance education and e-learning theory, design, and assessment; inter-institutional collaboration; collection assessment; as well as the intersections of scholarly communication and information literacy. She has published and presented on these topics at the local, national, and international level.
L. Angie Ohler is the Associate University Librarian for Collections and Content Strategy at the University of Minnesota Libraries with responsibilities for collections strategy and budget, statewide enterprise systems, acquisitions and e-resource management, cataloging and metadata, preservation, ILL and digital delivery, copyright and scholarly communications. Previously, she served as the Associate Dean for Content and Digital Initiatives at the University of Arkansas Libraries and before that was the Director of Collection Services at the University of Maryland Libraries. Angie has had a long career working with and across consortia, acting as the central point of negotiation for statewide library groups across Maryland and Arkansas, and was instrumental in helping national consortia NERL and GWLA to codify their preferred practices for vendor and publisher negotiations. She earned her MLIS at Catholic University and a Masters in Anthropology from American University in Washington DC. A regular contributor to the profession, Angie is currently the Chair of the American Library Association’s Core Division Metadata and Collections Section. Her scholarship includes peer-reviewed articles, book chapters, and national conference presentations focusing on scholarly communication, collection development, e-resource management, library IT and systems, organizational change and change management.
Location: Online via Zoom
9/14/2022
Recorded 9/14/2022The webinar presenters will walk attendees through a process by which common problems faced by academic libraries can potentially be resolved. The webinar will focus on budget, space, and personnel challenges using real examples. These case studies will explore the outcomes, both positive and negative, and allow the attendees to explore potential iterative approaches of their own.
Learning Objectives:
- Come away with a basic understanding of iterative design.
- Be able to compare own academic environments with those of real-life case studies.
- Be able to apply iterative design processes to own library challenges.
Joelle Pitts is the Senior Associate Dean for Carnegie Mellon University Libraries. In that role she is responsible for library finances, access services, technical services including cataloging and acquisitions, operations, human resources, assessment, and reporting. Previously she served as the head of the Content Development and Academic Services departments of the Kansas State University Libraries. Joelle holds masters degrees in library science and business administration. She is a founder and board member of the award-winning New Literacies Alliance, an inter-institutional information literacy consortium dedicated to creating institutional, technological, and vendor-agnostic online lessons. Integrating her instructional design, collections, and management experience, Joelle’s research areas include: distance education and e-learning theory, design, and assessment; inter-institutional collaboration; collection assessment; as well as the intersections of scholarly communication and information literacy. She has published and presented on these topics at the local, national, and international level.
L. Angie Ohler is the Associate University Librarian for Collections and Content Strategy at the University of Minnesota Libraries with responsibilities for collections strategy and budget, statewide enterprise systems, acquisitions and e-resource management, cataloging and metadata, preservation, ILL and digital delivery, copyright and scholarly communications. Previously, she served as the Associate Dean for Content and Digital Initiatives at the University of Arkansas Libraries and before that was the Director of Collection Services at the University of Maryland Libraries. Angie has had a long career working with and across consortia, acting as the central point of negotiation for statewide library groups across Maryland and Arkansas, and was instrumental in helping national consortia NERL and GWLA to codify their preferred practices for vendor and publisher negotiations. She earned her MLIS at Catholic University and a Masters in Anthropology from American University in Washington DC. A regular contributor to the profession, Angie is currently the Chair of the American Library Association’s Core Division Metadata and Collections Section. Her scholarship includes peer-reviewed articles, book chapters, and national conference presentations focusing on scholarly communication, collection development, e-resource management, library IT and systems, organizational change and change management.
Location: Online via Zoom
Human Resource and Fiscal Officer Virtual Networking Meeting
9/16/2022
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your email when you register and 1 hour before the meeting. We hope you will join us. Please send agenda items/questions to Yvette Wasko.
Location: Online
Via Zoom
9/16/2022
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your email when you register and 1 hour before the meeting. We hope you will join us. Please send agenda items/questions to Yvette Wasko.
Location: Online
Via Zoom
Critical Library Instruction: Challenging the Ways Things Work
9/27/2022
What is critical library instruction? How do librarians use it to address injustices in libraries and information systems, and how do our current situations complicate and create new possibilities for its practice? By striving to recognize education's potential for social change and emboldening the learner's agency, critical library instruction has much to offer librarians interested in reevaluating their teaching practices. This session will illustrate some of the many ways that librarians incorporate this vital approach to teaching the complexities of information. Attendees will learn what critical approaches to instruction can look like, and consider issues involved in this demanding but important approach to teaching in libraries. This presentation will introduce the essentials of critical librarianship, consider how librarians have applied this theory and practice to instruction, and reflect on what critical library instruction means in our times of hybrid learning and intensified inequalities.
Learning Objectives:
Eamon Tewell (he/him/his) is Head of Research Support and Outreach for Columbia University’s Science, Engineering, & Social Science Libraries, where he supervises a team of subject librarians and identifies ways to support the research and learning needs of students and faculty through reference and instruction. Eamon has published and presented on the topics of critical information literacy, library instruction, critical reference practice, and questioning narratives of grit and resilience in libraries, and is a recipient of the Jesse H. Shera Award for Distinguished Research. He received his MS in Library & Information Science from Drexel University and his MA in Media Studies from Long Island University.
Location: Online via Zoom
9/27/2022
What is critical library instruction? How do librarians use it to address injustices in libraries and information systems, and how do our current situations complicate and create new possibilities for its practice? By striving to recognize education's potential for social change and emboldening the learner's agency, critical library instruction has much to offer librarians interested in reevaluating their teaching practices. This session will illustrate some of the many ways that librarians incorporate this vital approach to teaching the complexities of information. Attendees will learn what critical approaches to instruction can look like, and consider issues involved in this demanding but important approach to teaching in libraries. This presentation will introduce the essentials of critical librarianship, consider how librarians have applied this theory and practice to instruction, and reflect on what critical library instruction means in our times of hybrid learning and intensified inequalities.
Learning Objectives:
- Identify foundational principles of critical librarianship
- Describe ways that academic librarians can practice critical library instruction
- Articulate challenges and possibilities in making your own library instruction sessions more critical and meaningful to learners
Eamon Tewell (he/him/his) is Head of Research Support and Outreach for Columbia University’s Science, Engineering, & Social Science Libraries, where he supervises a team of subject librarians and identifies ways to support the research and learning needs of students and faculty through reference and instruction. Eamon has published and presented on the topics of critical information literacy, library instruction, critical reference practice, and questioning narratives of grit and resilience in libraries, and is a recipient of the Jesse H. Shera Award for Distinguished Research. He received his MS in Library & Information Science from Drexel University and his MA in Media Studies from Long Island University.Location: Online via Zoom
Critical Library Instruction: Challenging the Ways Things Work
9/27/2022
Recorded 9/27/2022
What is critical library instruction? How do librarians use it to address injustices in libraries and information systems, and how do our current situations complicate and create new possibilities for its practice? By striving to recognize education's potential for social change and emboldening the learner's agency, critical library instruction has much to offer librarians interested in reevaluating their teaching practices. This session will illustrate some of the many ways that librarians incorporate this vital approach to teaching the complexities of information. Attendees will learn what critical approaches to instruction can look like, and consider issues involved in this demanding but important approach to teaching in libraries. This presentation will introduce the essentials of critical librarianship, consider how librarians have applied this theory and practice to instruction, and reflect on what critical library instruction means in our times of hybrid learning and intensified inequalities.
Learning Objectives:
Eamon Tewell (he/him/his) is Head of Research Support and Outreach for Columbia University’s Science, Engineering, & Social Science Libraries, where he supervises a team of subject librarians and identifies ways to support the research and learning needs of students and faculty through reference and instruction. Eamon has published and presented on the topics of critical information literacy, library instruction, critical reference practice, and questioning narratives of grit and resilience in libraries, and is a recipient of the Jesse H. Shera Award for Distinguished Research. He received his MS in Library & Information Science from Drexel University and his MA in Media Studies from Long Island University.
Location: Online via Zoom
9/27/2022
Recorded 9/27/2022What is critical library instruction? How do librarians use it to address injustices in libraries and information systems, and how do our current situations complicate and create new possibilities for its practice? By striving to recognize education's potential for social change and emboldening the learner's agency, critical library instruction has much to offer librarians interested in reevaluating their teaching practices. This session will illustrate some of the many ways that librarians incorporate this vital approach to teaching the complexities of information. Attendees will learn what critical approaches to instruction can look like, and consider issues involved in this demanding but important approach to teaching in libraries. This presentation will introduce the essentials of critical librarianship, consider how librarians have applied this theory and practice to instruction, and reflect on what critical library instruction means in our times of hybrid learning and intensified inequalities.
Learning Objectives:
- Identify foundational principles of critical librarianship
- Describe ways that academic librarians can practice critical library instruction
- Articulate challenges and possibilities in making your own library instruction sessions more critical and meaningful to learners
Eamon Tewell (he/him/his) is Head of Research Support and Outreach for Columbia University’s Science, Engineering, & Social Science Libraries, where he supervises a team of subject librarians and identifies ways to support the research and learning needs of students and faculty through reference and instruction. Eamon has published and presented on the topics of critical information literacy, library instruction, critical reference practice, and questioning narratives of grit and resilience in libraries, and is a recipient of the Jesse H. Shera Award for Distinguished Research. He received his MS in Library & Information Science from Drexel University and his MA in Media Studies from Long Island University.Location: Online via Zoom
Carving a Path from the Public Library to the College Classroom
10/5/2022
Aryssa Damron is a children’s librarian with the District of Columbia Public Library system. She serves on the YALSA Alex Awards for 2023, the ALSC Membership Committee, and is involved with the Jane Austen Society of North America. She holds a BA in English from Yale University and a MSLS from the University of Kentucky. She is the author of "The Path to the Ivy League Leads Straight Through the Public Library," a chapter in the book Hope and a Future: Perspectives on the Impact that Librarians and Libraries Have on Our World.
Location: Online via Zoom
10/5/2022
In this class, library staff will learn how to play an active, positive role in helping teen and young adult patrons navigate the process of applying to college. From learning the basics about the college application process today to programs they can run themselves and with partners, library staff will leave class not only more informed about the on-going changes and evolutions of the college application process, but also excited about using library resources to create a more equitable experience for young adults.
Learning Objectives:
- Participants will build a baseline understanding of the contemporary college application process, including vocabulary and general components.
- Participants will learn about and explore various databases and library resources that will be relevant in serving college curious teens and young adults.
- Participants will formulate new and explore existing program ideas that can be implemented at libraries to help serve teens interested in learning more about applying to college and completing the process.
Aryssa Damron is a children’s librarian with the District of Columbia Public Library system. She serves on the YALSA Alex Awards for 2023, the ALSC Membership Committee, and is involved with the Jane Austen Society of North America. She holds a BA in English from Yale University and a MSLS from the University of Kentucky. She is the author of "The Path to the Ivy League Leads Straight Through the Public Library," a chapter in the book Hope and a Future: Perspectives on the Impact that Librarians and Libraries Have on Our World.Location: Online via Zoom
Carving a Path from the Public Library to the College Classroom
10/5/2022
Aryssa Damron is a children’s librarian with the District of Columbia Public Library system. She serves on the YALSA Alex Awards for 2023, the ALSC Membership Committee, and is involved with the Jane Austen Society of North America. She holds a BA in English from Yale University and a MSLS from the University of Kentucky. She is the author of "The Path to the Ivy League Leads Straight Through the Public Library," a chapter in the book Hope and a Future: Perspectives on the Impact that Librarians and Libraries Have on Our World.
Location: Online via Zoom
10/5/2022
Recorded 10/5/2022
In this class, library staff will learn how to play an active, positive role in helping teen and young adult patrons navigate the process of applying to college. From learning the basics about the college application process today to programs they can run themselves and with partners, library staff will leave class not only more informed about the on-going changes and evolutions of the college application process, but also excited about using library resources to create a more equitable experience for young adults.
Learning Objectives:
- Participants will build a baseline understanding of the contemporary college application process, including vocabulary and general components.
- Participants will learn about and explore various databases and library resources that will be relevant in serving college curious teens and young adults.
- Participants will formulate new and explore existing program ideas that can be implemented at libraries to help serve teens interested in learning more about applying to college and completing the process.
Aryssa Damron is a children’s librarian with the District of Columbia Public Library system. She serves on the YALSA Alex Awards for 2023, the ALSC Membership Committee, and is involved with the Jane Austen Society of North America. She holds a BA in English from Yale University and a MSLS from the University of Kentucky. She is the author of "The Path to the Ivy League Leads Straight Through the Public Library," a chapter in the book Hope and a Future: Perspectives on the Impact that Librarians and Libraries Have on Our World.Location: Online via Zoom
Academic Library Directors Virtual Networking Meeting
10/6/2022
Here is an opportunity to talk with your peers to share challenges and successes. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
10/6/2022
Here is an opportunity to talk with your peers to share challenges and successes. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Location: Online via Zoom
Mastering the Search for Open Educational Resources
10/11/2022
Open educational resources, which are free and openly licensed learning materials, are becoming increasingly in-demand among patrons, especially faculty at academic institutions. This session will provide guidance in how to find openly licensed and other free educational materials, as well as ideas for how to communicate with faculty, students, and other patrons about these materials. Whether you regularly look for OERs or are completely new to the open education movement, this session will provide helpful tips for you!
Learning Objectives:
Mandi Goodsett (she/her) is the Performing Arts & Humanities Librarian, as well as the Open Educational Resource & Copyright Advisor, at Cleveland State University. She serves as an OhioLINK Affordable Learning Ambassador and an instructor for the Open Textbook Network OER Librarianship Certification. Her research interests include open education, critical thinking in library instruction, mentoring new professionals, and sustainability in libraries. In her free time Mandi loves cooking, playing board games with friends, and enjoying the outdoors of Northeast Ohio.
Location: Online via Zoom
10/11/2022
Open educational resources, which are free and openly licensed learning materials, are becoming increasingly in-demand among patrons, especially faculty at academic institutions. This session will provide guidance in how to find openly licensed and other free educational materials, as well as ideas for how to communicate with faculty, students, and other patrons about these materials. Whether you regularly look for OERs or are completely new to the open education movement, this session will provide helpful tips for you!
Learning Objectives:
- Articulate the value of open education for learning, accessibility, and equity in education
- Find OERs and affordable learning content to meet specific disciplinary needs
- Communicate to faculty or other patrons effectively and efficiently about the affordable learning materials that were found
Mandi Goodsett (she/her) is the Performing Arts & Humanities Librarian, as well as the Open Educational Resource & Copyright Advisor, at Cleveland State University. She serves as an OhioLINK Affordable Learning Ambassador and an instructor for the Open Textbook Network OER Librarianship Certification. Her research interests include open education, critical thinking in library instruction, mentoring new professionals, and sustainability in libraries. In her free time Mandi loves cooking, playing board games with friends, and enjoying the outdoors of Northeast Ohio.
Location: Online via Zoom
Mastering the Search for Open Educational Resources
10/11/2022
Recorded 10/11/2022
Open educational resources, which are free and openly licensed learning materials, are becoming increasingly in-demand among patrons, especially faculty at academic institutions. This session will provide guidance in how to find openly licensed and other free educational materials, as well as ideas for how to communicate with faculty, students, and other patrons about these materials. Whether you regularly look for OERs or are completely new to the open education movement, this session will provide helpful tips for you!
Learning Objectives:
Mandi Goodsett (she/her) is the Performing Arts & Humanities Librarian, as well as the Open Educational Resource & Copyright Advisor, at Cleveland State University. She serves as an OhioLINK Affordable Learning Ambassador and an instructor for the Open Textbook Network OER Librarianship Certification. Her research interests include open education, critical thinking in library instruction, mentoring new professionals, and sustainability in libraries. In her free time Mandi loves cooking, playing board games with friends, and enjoying the outdoors of Northeast Ohio.
Location: Online via Zoom
10/11/2022
Recorded 10/11/2022Open educational resources, which are free and openly licensed learning materials, are becoming increasingly in-demand among patrons, especially faculty at academic institutions. This session will provide guidance in how to find openly licensed and other free educational materials, as well as ideas for how to communicate with faculty, students, and other patrons about these materials. Whether you regularly look for OERs or are completely new to the open education movement, this session will provide helpful tips for you!
Learning Objectives:
- Articulate the value of open education for learning, accessibility, and equity in education
- Find OERs and affordable learning content to meet specific disciplinary needs
- Communicate to faculty or other patrons effectively and efficiently about the affordable learning materials that were found
Mandi Goodsett (she/her) is the Performing Arts & Humanities Librarian, as well as the Open Educational Resource & Copyright Advisor, at Cleveland State University. She serves as an OhioLINK Affordable Learning Ambassador and an instructor for the Open Textbook Network OER Librarianship Certification. Her research interests include open education, critical thinking in library instruction, mentoring new professionals, and sustainability in libraries. In her free time Mandi loves cooking, playing board games with friends, and enjoying the outdoors of Northeast Ohio.
Location: Online via Zoom
Getting the Most Out of Your Budget
10/12/2022
Explore methods to manage a busy library or department on a lean budget. Learn about priority and project planning and preparing for surprises. This session will also explore how outside funding like grants can provide a valuable boost of financing.
Learning Objectives:
Julia Boxler is the Youth Programming Manager at Cuyahoga County Public Library. In her role, she has led programming from birth to age 18 and has been an integral lead in a number of youth initiatives at CCPL. Julia’s work includes the expansion and re-imagination of homework services, the creation of a new avenue of programming to assist youth who struggle to meet the third-grade reading guarantee, the coordination of Parent Engagement programming, including a kindergarten readiness initiative, and the ongoing creation of partnerships with local organizations to support youth with special needs and their families. Julia's ability to get the most our of her budget has provided the resources necessary to implement her various programs.
Rebecca Ranallo, Director of the Literacy & Learning
Rebecca leads the development, implementation, oversight, and evaluation of library programming and literacy services for people of all ages. Community needs are ever-changing, and Rebecca works to ensure that CCPL embraces the challenges in our community and recognizes the value of life-long learning. With more than fifteen years in public libraries, Rebecca has a strong history of implementing library initiatives that build confidence and access across the community and is expert at getting the most from her budget in order to do so.
Location: Online via Zoom
10/12/2022
Explore methods to manage a busy library or department on a lean budget. Learn about priority and project planning and preparing for surprises. This session will also explore how outside funding like grants can provide a valuable boost of financing.
Learning Objectives:
- Learn how to prioritize your budget.
- Identify grants funds that meet your objectives.
- Gain strategies for assessing the value and cost of outside funding.
Julia Boxler is the Youth Programming Manager at Cuyahoga County Public Library. In her role, she has led programming from birth to age 18 and has been an integral lead in a number of youth initiatives at CCPL. Julia’s work includes the expansion and re-imagination of homework services, the creation of a new avenue of programming to assist youth who struggle to meet the third-grade reading guarantee, the coordination of Parent Engagement programming, including a kindergarten readiness initiative, and the ongoing creation of partnerships with local organizations to support youth with special needs and their families. Julia's ability to get the most our of her budget has provided the resources necessary to implement her various programs.Rebecca Ranallo, Director of the Literacy & LearningRebecca leads the development, implementation, oversight, and evaluation of library programming and literacy services for people of all ages. Community needs are ever-changing, and Rebecca works to ensure that CCPL embraces the challenges in our community and recognizes the value of life-long learning. With more than fifteen years in public libraries, Rebecca has a strong history of implementing library initiatives that build confidence and access across the community and is expert at getting the most from her budget in order to do so.
Location: Online via Zoom
Getting the Most Out of Your Budget
10/12/2022
Recorded 10/12/2022
Explore methods to manage a busy library or department on a lean budget. Learn about priority and project planning and preparing for surprises. This session will also explore how outside funding like grants can provide a valuable boost of financing.
Learning Objectives:
Julia Boxler is the Youth Programming Manager at Cuyahoga County Public Library. In her role, she has led programming from birth to age 18 and has been an integral lead in a number of youth initiatives at CCPL. Julia’s work includes the expansion and re-imagination of homework services, the creation of a new avenue of programming to assist youth who struggle to meet the third-grade reading guarantee, the coordination of Parent Engagement programming, including a kindergarten readiness initiative, and the ongoing creation of partnerships with local organizations to support youth with special needs and their families. Julia's ability to get the most our of her budget has provided the resources necessary to implement her various programs.
Rebecca Ranallo, Director of the Literacy & Learning
Rebecca leads the development, implementation, oversight, and evaluation of library programming and literacy services for people of all ages. Community needs are ever-changing, and Rebecca works to ensure that CCPL embraces the challenges in our community and recognizes the value of life-long learning. With more than fifteen years in public libraries, Rebecca has a strong history of implementing library initiatives that build confidence and access across the community and is expert at getting the most from her budget in order to do so.
Location: Online via Zoom
10/12/2022
Recorded 10/12/2022Explore methods to manage a busy library or department on a lean budget. Learn about priority and project planning and preparing for surprises. This session will also explore how outside funding like grants can provide a valuable boost of financing.
Learning Objectives:
- Learn how to prioritize your budget.
- Identify grants funds that meet your objectives.
- Gain strategies for assessing the value and cost of outside funding.
Julia Boxler is the Youth Programming Manager at Cuyahoga County Public Library. In her role, she has led programming from birth to age 18 and has been an integral lead in a number of youth initiatives at CCPL. Julia’s work includes the expansion and re-imagination of homework services, the creation of a new avenue of programming to assist youth who struggle to meet the third-grade reading guarantee, the coordination of Parent Engagement programming, including a kindergarten readiness initiative, and the ongoing creation of partnerships with local organizations to support youth with special needs and their families. Julia's ability to get the most our of her budget has provided the resources necessary to implement her various programs.Rebecca Ranallo, Director of the Literacy & LearningRebecca leads the development, implementation, oversight, and evaluation of library programming and literacy services for people of all ages. Community needs are ever-changing, and Rebecca works to ensure that CCPL embraces the challenges in our community and recognizes the value of life-long learning. With more than fifteen years in public libraries, Rebecca has a strong history of implementing library initiatives that build confidence and access across the community and is expert at getting the most from her budget in order to do so.
Location: Online via Zoom
Identifying the Most Common E-resource Access Issues: Why they happen and how to fix them
10/13/2022
Troubleshooting is one of the most frustrating aspects of e-resource librarian work. This webinar hopes to bring some levity and originality to the topic. In the vein of David Letterman’s Top Ten List, join us as we count down libraries’ most commonly encountered e-resource access issues. We cover everything from user error to vendor mischief, broken links to incorrect metadata. Participants will be introduced to multiple examples in order to gain a better understanding of why these issues occur and how they are resolved.
Learning Objectives:
Holly Talbott has more than seven years of experience with electronic resources and is coauthor of The Electronic Resources Troubleshooting Guide (ALA, 2020) and The Electronic Resources Librarianship: A Practical Guide for Librarians (Rowman & Littlefield, 2018). She is currently the electronic resources librarian at Kent State University and was previously the electronic resources and licensing librarian at the University of Arizona Libraries.
Ashley Zmau has more than ten years of academic library experience and is coauthor of Electronic Resources Librarianship: A Practical Guide for Librarians (Rowman & Littlefield, 2018) and The Electronic Resources Troubleshooting Guide (ALA, 2020). She is currently the technical services librarian at Noorda College of Osteopathic Medicine and was previously the electronic resources librarian at the University of Texas at Arlington and the electronic resources management librarian at Southern Methodist University.
Location: Online via Zoom
10/13/2022
Troubleshooting is one of the most frustrating aspects of e-resource librarian work. This webinar hopes to bring some levity and originality to the topic. In the vein of David Letterman’s Top Ten List, join us as we count down libraries’ most commonly encountered e-resource access issues. We cover everything from user error to vendor mischief, broken links to incorrect metadata. Participants will be introduced to multiple examples in order to gain a better understanding of why these issues occur and how they are resolved.
Learning Objectives:
- Identify the most common e-resource access issues encountered by troubleshooters
- Understand why these e-resource access issues occur
- Evaluate options for resolution of access issues
Holly Talbott has more than seven years of experience with electronic resources and is coauthor of The Electronic Resources Troubleshooting Guide (ALA, 2020) and The Electronic Resources Librarianship: A Practical Guide for Librarians (Rowman & Littlefield, 2018). She is currently the electronic resources librarian at Kent State University and was previously the electronic resources and licensing librarian at the University of Arizona Libraries.
Ashley Zmau has more than ten years of academic library experience and is coauthor of Electronic Resources Librarianship: A Practical Guide for Librarians (Rowman & Littlefield, 2018) and The Electronic Resources Troubleshooting Guide (ALA, 2020). She is currently the technical services librarian at Noorda College of Osteopathic Medicine and was previously the electronic resources librarian at the University of Texas at Arlington and the electronic resources management librarian at Southern Methodist University.
Location: Online via Zoom
Identifying the Most Common E-resource Access Issues: Why they happen and how to fix them
10/13/2022
Recorded 10/13/2022
Troubleshooting is one of the most frustrating aspects of e-resource librarian work. This webinar hopes to bring some levity and originality to the topic. In the vein of David Letterman’s Top Ten List, join us as we count down libraries’ most commonly encountered e-resource access issues. We cover everything from user error to vendor mischief, broken links to incorrect metadata. Participants will be introduced to multiple examples in order to gain a better understanding of why these issues occur and how they are resolved.
Learning Objectives:
Holly Talbott has more than seven years of experience with electronic resources and is coauthor of The Electronic Resources Troubleshooting Guide (ALA, 2020) and The Electronic Resources Librarianship: A Practical Guide for Librarians (Rowman & Littlefield, 2018). She is currently the electronic resources librarian at Kent State University and was previously the electronic resources and licensing librarian at the University of Arizona Libraries.
Ashley Zmau has more than ten years of academic library experience and is coauthor of Electronic Resources Librarianship: A Practical Guide for Librarians (Rowman & Littlefield, 2018) and The Electronic Resources Troubleshooting Guide (ALA, 2020). She is currently the technical services librarian at Noorda College of Osteopathic Medicine and was previously the electronic resources librarian at the University of Texas at Arlington and the electronic resources management librarian at Southern Methodist University.
Location: Online via Zoom
10/13/2022
Recorded 10/13/2022Troubleshooting is one of the most frustrating aspects of e-resource librarian work. This webinar hopes to bring some levity and originality to the topic. In the vein of David Letterman’s Top Ten List, join us as we count down libraries’ most commonly encountered e-resource access issues. We cover everything from user error to vendor mischief, broken links to incorrect metadata. Participants will be introduced to multiple examples in order to gain a better understanding of why these issues occur and how they are resolved.
Learning Objectives:
- Identify the most common e-resource access issues encountered by troubleshooters
- Understand why these e-resource access issues occur
- Evaluate options for resolution of access issues
Holly Talbott has more than seven years of experience with electronic resources and is coauthor of The Electronic Resources Troubleshooting Guide (ALA, 2020) and The Electronic Resources Librarianship: A Practical Guide for Librarians (Rowman & Littlefield, 2018). She is currently the electronic resources librarian at Kent State University and was previously the electronic resources and licensing librarian at the University of Arizona Libraries.
Ashley Zmau has more than ten years of academic library experience and is coauthor of Electronic Resources Librarianship: A Practical Guide for Librarians (Rowman & Littlefield, 2018) and The Electronic Resources Troubleshooting Guide (ALA, 2020). She is currently the technical services librarian at Noorda College of Osteopathic Medicine and was previously the electronic resources librarian at the University of Texas at Arlington and the electronic resources management librarian at Southern Methodist University.
Location: Online via Zoom
Technical Services/Collection Development Networking Meeting
10/13/2022
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jane Kirkland.
Location: Online via Zoom
10/13/2022
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jane Kirkland.
Location: Online via Zoom
Kindness in the Workplace: Self-Care, Mindfulness, and Remaining Positive
10/19/2022
Do you ever find it challenging to maintain an optimistic attitude at work? If so, this webinar is for you! Discover how to create a positive workplace culture.
Objectives:
Amber Salmon
Amber has 18 years of library experience. She is currently an Adult Services Librarian in the Business, Government & Science Division at the Akron Summit County Public Library. Amber has a background in Art History.
Brooke VanDerlin
Brooke has 17 years of library experience with the Akron Summit County Public Library as a Public Service Assistant and a Children’s Librarian. In addition to Library Science, Brooke has a background in Clinical Counseling.
Location: Online
Via Zoom
10/19/2022
Do you ever find it challenging to maintain an optimistic attitude at work? If so, this webinar is for you! Discover how to create a positive workplace culture.
Objectives:
- Incorporate mindfulness into your every day activities
- Define and explore the practice of self-care
- Find ways to implement positivity in challenging situations
Amber SalmonAmber has 18 years of library experience. She is currently an Adult Services Librarian in the Business, Government & Science Division at the Akron Summit County Public Library. Amber has a background in Art History.
Brooke VanDerlinBrooke has 17 years of library experience with the Akron Summit County Public Library as a Public Service Assistant and a Children’s Librarian. In addition to Library Science, Brooke has a background in Clinical Counseling.
Location: Online
Via Zoom
Kindness in the Workplace: Self-Care, Mindfulness, and Remaining Positive
10/19/2022
Recorded 10/19/2022
Do you ever find it challenging to maintain an optimistic attitude at work? If so, this webinar is for you! Discover how to create a positive workplace culture.
Objectives:
Amber Salmon
Amber has 18 years of library experience. She is currently an Adult Services Librarian in the Business, Government & Science Division at the Akron Summit County Public Library. Amber has a background in Art History.
Brooke VanDerlin
Brooke has 17 years of library experience with the Akron Summit County Public Library as a Public Service Assistant and a Children’s Librarian. In addition to Library Science, Brooke has a background in Clinical Counseling.
Location: Online
Via Zoom
10/19/2022
Recorded 10/19/2022Do you ever find it challenging to maintain an optimistic attitude at work? If so, this webinar is for you! Discover how to create a positive workplace culture.
Objectives:
- Incorporate mindfulness into your every day activities
- Define and explore the practice of self-care
- Find ways to implement positivity in challenging situations
Amber SalmonAmber has 18 years of library experience. She is currently an Adult Services Librarian in the Business, Government & Science Division at the Akron Summit County Public Library. Amber has a background in Art History.
Brooke VanDerlinBrooke has 17 years of library experience with the Akron Summit County Public Library as a Public Service Assistant and a Children’s Librarian. In addition to Library Science, Brooke has a background in Clinical Counseling.
Location: Online
Via Zoom
Leadership Academy
10/20/2022
NEO-RLS Introduces the 2022-2023 Leadership Academy
What does it mean to be a leader and how do the skills needed differ from those needed to be a good manager? Many people struggle with how to leave behind former priorities and mindsets when they enter a leadership role. Learning how to balance implementation with vision, connect with others in order to achieve goals, become an effective decision-maker and develop others are all important skills that help build alignment with direct reports and across an organization. The Leadership Academy will focus on enhancing the skills you already have and building new ones in order to assist you in developing a vision of how you can confidently move into the future as a leader.
Thursday, October 20, 2022 - Twinsburg Public Library
9:30 am - 4:00 pm
Leading With Your Strengths (Morning Session)
We intuitively understand that strengths are something we’re good at, something that takes less effort than things in which we don’t excel. Strengths, however, are more than what we do well. Strengths also energize us. Leading with Your Strengths focuses on identifying team members’ strengths and encourages them to use them in a way that benefits everyone.
Learning Objectives:
“Research from Harvard Business School demonstrated that EQ counts for twice as much as IQ and Technical Skills in determining who will be successful!”
This session will introduce participants to the concepts of Emotional Intelligence (self-awareness, self-management, social awareness and relationship management) and arm them with the understanding and tools to help them be more effective in the workplace. Participants will explore each of the 4 components with interactive exercises and discussion.
Learning Objectives:
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges.
For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
Session 4
Delegating Made Easy
Wednesday, January 18, 2023 at 10:00 am From Your Desktop
You know you should. You wish you could. But delegation has never been your strong suit. Take heart! This is definitely an area you can improve in – it just takes knowing yourself, knowing your employees, and knowing how to put that knowledge to work for you!
Session 5
Date February 8, 2023 at 10:00 am From Your Desktop
Strategic Leadership
Learning objectives:
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.
Session 6
Thursday, March 30, 2023 - Location TBA
9:30 am - 4:00 pm
Peer to Peer Coaching (Morning Session)
In this session, participants will learn how to use a powerful tool to mutually problem-solve challenging issues. The method is built on respect for different points of view and getting to the core issue before implementing a solution. Participants will have opportunities to practice the method on actual problems and design how they will replicate this approach going forward.
Learning Objectives:
What is your organization’s culture? It’s hard to quantify, but it might be the single most important factor in determining your organization’s success. If you don’t get the right people, your business is going to suffer. The best definition of culture I’ve seen so far is the set of shared attitudes, values, goals and practices that characterize an institution or organization. It’s that feeling you get when you walk through the front door or interact with the staff.
Ellen Shafer has had a diverse career involving many facets of talent and organizational development. Prior to starting Canterbury Coaching and Consulting, her professional portfolio included working for an employee assistance program, creating and managing customized training programs and conducting employee assessments for a northeast Ohio community college. Most recently, Ellen served as the manager of the Leadership Development Center at Lorain County Community College.
David Hyslop, Professor of Business Education, Bowling Green State University. David served as consultant to approximately 200 industrial, service, and nonprofit organizations during past 30 years. He has also conducted over 200 workshops covering the following topics:
Building leadership and supervisory effectiveness skills; developing problem-solving and decision-making skills; enhancing human relations skills; improving employee motivation; establishing effective performance appraisal techniques; planning and implementing quality improvements; creating strategies for effective communication; developing techniques for creating productive teams; developing leadership through coaching and mentoring; designed and implemented 360 leadership assessments for 20 organizations.
Session 8
Thursday, May 18,2023 - Location TBA
9:30 am - 3:30 pm
All Leaders Don’t Have Titles (Morning Session)Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.
The Importance of Mentoring (Afternoon Session)
Location: Twinsburg Public Library
10050 Ravenna Rd.
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
10/20/2022
NEO-RLS Introduces the 2022-2023 Leadership AcademyWhat does it mean to be a leader and how do the skills needed differ from those needed to be a good manager? Many people struggle with how to leave behind former priorities and mindsets when they enter a leadership role. Learning how to balance implementation with vision, connect with others in order to achieve goals, become an effective decision-maker and develop others are all important skills that help build alignment with direct reports and across an organization. The Leadership Academy will focus on enhancing the skills you already have and building new ones in order to assist you in developing a vision of how you can confidently move into the future as a leader.
- The Academy is a blended course which runs from March through November and consists of 4 face-to-face workshops and 4 webinars
- We recommend that you attend the Academy in its entirety in order to maximize your learning
- Archives of live webinars will be available at your convenience for those attending the Academy in its entirety and experiencing a scheduling conflict
- Live webinars will be available individually for registration for those NOT attending the Academy in its entirety
Thursday, October 20, 2022 - Twinsburg Public Library
9:30 am - 4:00 pm
Leading With Your Strengths (Morning Session)
We intuitively understand that strengths are something we’re good at, something that takes less effort than things in which we don’t excel. Strengths, however, are more than what we do well. Strengths also energize us. Leading with Your Strengths focuses on identifying team members’ strengths and encourages them to use them in a way that benefits everyone.
Learning Objectives:
- Understanding Strengths and Weaknesses
- Assessing your Signature Strengths
- Applying This to Your Work
“Research from Harvard Business School demonstrated that EQ counts for twice as much as IQ and Technical Skills in determining who will be successful!”
This session will introduce participants to the concepts of Emotional Intelligence (self-awareness, self-management, social awareness and relationship management) and arm them with the understanding and tools to help them be more effective in the workplace. Participants will explore each of the 4 components with interactive exercises and discussion.
Learning Objectives:
- Identify the benefits of Emotional Intelligence (EQ)
- Learn the four core skills of EQ
- Manage and adapt emotional behaviors for greater effectiveness in the workplace
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges. For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
Ellen Shafer has had a diverse career involving many facets of talent and organizational development. Prior to starting Canterbury Coaching and Consulting, her professional portfolio included working for an employee assistance program, creating and managing customized training programs and conducting employee assessments for a northeast Ohio community college. Most recently, Ellen served as the manager of the Leadership Development Center at Lorain County Community College.
Ellen is a skilled facilitator with over 30 years of experience in talent and organizational development and in working with people as a trainer, mentor, seminar leader and coach. As a leadership and performance coach she specializes in the areas of performance challenges, transition, people skills, emotional intelligence and leadership.
Session 2
Thursday, November 17, 2022 at 10:00 am From Your Desktop
From Peer to Leader
Congratulations you've been promoted in your library! What an exciting time - until you realize that you are now in charge of your peers. Navigating the potentially rocky terrain of becoming a supervisor to your former peers can be stressful for all involved, but there are ways to ease the transition. Learn how to build a foundation with your co-workers, tips to start in a positive way, and how to strive to be an effective leader for all of your staff. Bring your questions.
Presenter:
Cheryl Kuonen, Director, Mentor Public Library
Session 3
Wednesday, December 7, 2022 at 10:00 am From Your Desktop
Good Leaders, Bad Decisions
Good decisions do not happen by chance. They are the result of a step-by-step decision-making process that includes understanding the effect of emotional and situational influences. This interactive one-hour webinar will help participants assess their dominant decision-making style and identify factors that can hinder effective decision making.
Learning Objectives:
- · Assess decision-making style
- · Explore emotional triggers that affect decisions
- · Discuss situational decision-making
- · Learn an easy step-by-step process for making decisions
Barbara Baker is a Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assists parties in collective bargaining negotiations and mediates labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.Session 4
Delegating Made Easy
Wednesday, January 18, 2023 at 10:00 am From Your Desktop
You know you should. You wish you could. But delegation has never been your strong suit. Take heart! This is definitely an area you can improve in – it just takes knowing yourself, knowing your employees, and knowing how to put that knowledge to work for you!
In this session, you’ll learn specific tips to help you delegate more effectively – not just more – and you’ll also discover why doing so is important to your success as a supervisor.
We’ll uncover some important questions to consider when you finally make that leap to delegating on a consistent basis. We’ll also look at not just whether or not a task should be delegated, but also to whom – and how to make sure the delegation process is successful.
Learning objectives:
- Common obstacles to delegating effectively
- The key ingredients to an effective delegation process
- Specific tips to ensure the delegation is successful
Linda Bruno has been developing and conducting training workshops for libraries and other organizations for more than fifteen years. She offers workshops on topics ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between! Linda received her MBA from the University of Florida and has years of experience in hands-on management positions. She develops her workshops based on solid research and – more importantly – real-life application.
Session 5
Date February 8, 2023 at 10:00 am From Your Desktop
Strategic Leadership
Learning objectives:
- Participants will learn the difference between strategy and leadership skills vs operations and management skills, and will understand the importance of weaving these critical skills together.
- Participants will learn several integral tools for infusing their management style with strategic thinking.
- Participants will discuss trends emanating from the pandemic and discuss potential impacts on future library operations
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.Session 6
Thursday, March 30, 2023 - Location TBA
9:30 am - 4:00 pm
Peer to Peer Coaching (Morning Session)
In this session, participants will learn how to use a powerful tool to mutually problem-solve challenging issues. The method is built on respect for different points of view and getting to the core issue before implementing a solution. Participants will have opportunities to practice the method on actual problems and design how they will replicate this approach going forward.
Learning Objectives:
- Learn and be able to apply a peer coaching tool used for group problem solving
- Explore the impact of questioning techniques in the peer coaching tool and other coaching models
- Gain additional perspectives through practice
What is your organization’s culture? It’s hard to quantify, but it might be the single most important factor in determining your organization’s success. If you don’t get the right people, your business is going to suffer. The best definition of culture I’ve seen so far is the set of shared attitudes, values, goals and practices that characterize an institution or organization. It’s that feeling you get when you walk through the front door or interact with the staff.
So how exactly do you build a sense of culture within your staff that remains strong even when hours become long and frustrations become high?
There is no easy answer. Creating a positive organizational culture requires hard work, introspection and follow-through. This is one area where managers and senior leaders cannot delegate. Culture always starts with the senior executive and key leaders. You have to look in the mirror and be honest with yourself.
Learning Objectives:
- Identify an eight step framework and prepare a plan to design your organization’s culture
- Recognize the values and behaviors of the culture you are seeking to create
- Discuss the rituals that will sustain the desired behaviors and how to make the culture visible throughout the work environment
Ellen Shafer has had a diverse career involving many facets of talent and organizational development. Prior to starting Canterbury Coaching and Consulting, her professional portfolio included working for an employee assistance program, creating and managing customized training programs and conducting employee assessments for a northeast Ohio community college. Most recently, Ellen served as the manager of the Leadership Development Center at Lorain County Community College.Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.
Session 7
Thursday, April 20, 2023 - Location TBA
9:30 am - 3:30 pm
Achieving Leadership Effectiveness: The Power of Influence
Learning Objectives:
- Define the elements, background, and benefits of an influential leadership style
- Review key actions for building leadership effectiveness with influential style
- Develop plans and strategies for achieving maximum employee motivation
- Explain how to use the principles of influential leadership to build teamwork and collaboration
- Develop strategies for creating a culture of shared leadership
Presenter:
David Hyslop, Professor of Business Education, Bowling Green State University. David served as consultant to approximately 200 industrial, service, and nonprofit organizations during past 30 years. He has also conducted over 200 workshops covering the following topics:Building leadership and supervisory effectiveness skills; developing problem-solving and decision-making skills; enhancing human relations skills; improving employee motivation; establishing effective performance appraisal techniques; planning and implementing quality improvements; creating strategies for effective communication; developing techniques for creating productive teams; developing leadership through coaching and mentoring; designed and implemented 360 leadership assessments for 20 organizations.
Session 8
Thursday, May 18,2023 - Location TBA
9:30 am - 3:30 pm
All Leaders Don’t Have Titles (Morning Session)
The morning's workshop is designed to develop the participants' leadership skills as follows:
- Participants will obtain an in-depth understanding of leadership: listening, learning, and leading
- Participants will understand the importance of developing leadership competencies
- Participants will participate in group activities and discuss an article by Lolly Daskal, Why You Should Stop Being a Boss and Start Being a Leader
- Participants will learn effective leadership skills that they can implement immediately
To enhance learning and establish a baseline for individual development needs, participants will engage in group leadership activities based on their library system's leadership competencies.
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.The Importance of Mentoring (Afternoon Session)
Learning Objectives:
- Discover the difference between coaching, counseling, and mentoring
- Understand the heart and rhythm of coaching conversations and practice with scenario-based learning exercises
- Identify qualities for being an effective mentor and mentee
Location: Twinsburg Public Library
10050 Ravenna Rd.
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
2022 Technology Conference: The IT Factor
10/25/2022
We are excited to announce our first Technology Conference which will feature sessions on cybersecurity, working with your IT staff, technology innovations, and much more. This conference is for IT Managers, IT Staff, Trainers, and Administration.
Keynote: Aviate, Navigate, Communicate: Crisis Management Factors for a Ransomware Ready Organization
Using lessons learned from a series of security incidents impacting libraries and research in higher-education, this presentation proposes to illustrate how library leaders can understand how to prepare for ransomware risk by developing their incident/crisis management frameworks, protective technologies, as well as resilience.
Presenter:
Tom Siu, Chief Information Security Office, Michigan State University
As CISO, Tom leads the Security Engineering; Security Operations; Incident Response; and Governance, Risk and Compliance; and Resilience teams within the Information Security department and is responsible for the university-wide information security strategy.
Breakout Session 1
Working with your IT Department
Presenter: Dan Shell, Director of Technology, Lorain Public Library System
Building Cybersecurity Resiliency into your Professional and Personal Life
Cybersecurity and Infrastructure Security Agency (CISA) resources will be shared and information presented on how libraries can build security resilience into their operations.
Presenter:
Terin Williams serves as the Cyber Security Advisor for Department of Homeland Security (DHS) at the Cybersecurity and Infrastructure Security Agency (CISA). In this role, Terin is responsible for bringing together critical infrastructure owner/operators with federal, state, local, and other stakeholders to maximize collaboration and minimize cyber risk in the State of Ohio.
Tech Literacy for Patrons
Two libraries will give an overview of their technology programs for patrons. The following topics will be discussed and there will be time for Q & A.
Molly McGirr Norri, Training Services Manager, Rocky River Public Library
Cailey Williams, Branch Manager, Mentor-on-the-Lake Branch of Mentor Public Library. Cailey has run technology programs with the library system for over ten years, from the basics to the up-and-coming trends. She is passionate about library programming, and enjoys developing new programs to allow patrons to access new or new-to-them topics and technology.
Breakout Session 2
Rainbows, Butterflies, and Unicorns: Advanced Cybersecurity and You
The internet can be a scary place for you, but what about your users. From ransomware, malware to data breaches you might think twice about letting them connect online. Compliance and Cybersecurity insurance has raised the bar on what you must do to protect your users. Learn where to focus to be compliant, keep data safe,john dolinar and put your cybersecurity program in a happy place
Presenter: John Dolinar, Executive Director Enterprise Application Services
John Dolinar is the Executive Director, Enterprise Application Services at Cuyahoga Community College. John has been with the college 36 years and served previously as the Director, Office of Safe and Secure Computing. His 30+ years of IT experience range from programming, network support and configuration, information security, application support and project management.
The Delaware Libraries are solving this by setting up telehealth booths statewide, leveraging our reputability as a safe space in the community and our high-speed Internet infrastructure. We have already deployed three booths in key rural libraries in the state. These soundproof booths are equipped with HEPA filtration, UV sanitization, and an iPad for all services. Despite its name, we envision patrons using the telehealth booths for other social services including legal matters, immigration help, and job interviews. Each booth is staffed with a “Navigator” who is there to help patrons schedule appointments and assist with technology. We are partnering with healthcare systems, like ChristianaCare, to extend the reach of their offerings into the community. This program is the first statewide library-led telehealth initiative in the country, and it is fitting that Delaware, the “First State,” be at the forefront.
Expected outcomes of this program include patrons accessing healthcare and behavioral health support for the first time, decreased lead time to see providers, and overall increased traffic to public libraries across the state. While visiting their local library, patrons can discover the multitude of other programs and events that are happening right in their community.
Presenter: Nick Martin is a chemical engineer by training who has found his passion at the intersection of emerging technology and social impact. Prior to his current role, he spent several years in the nonprofit space, which included helping build a Delaware-based K-12 STEM outreach organization. His research background in renewable energy technology most recently led him to receive State Department funding to create a solar energy community center in a slum outside of Lagos, Nigeria. Nick currently serves as the Telehealth Coordinator and Emerging Technology Consultant for the Delaware Libraries.
Breakout Session 3
TechKnowledge: Demystifying Technology for Library Staff
Much like life, technology is constantly changing, and we (the library staff) need to change with it. While tech can be fun (video games), entertaining (social media and streaming services), and productive (MS Office), it can also feel scary (artifical intelligence) and intimidating (VR or 3D printing). We’ve all felt this way and in this interactive session, Heights Libraries’ Continuing Education Manager Heather Howiler will lead a discussion on ways to support and encourage staff tech learning. We will talk about Northstar Digital Literacy Assessment, Niche Acadmey, and other resources available to staff.
Presenter: Heather Howiler (pronouns She, Her, Hers) has worked for Heights Libraries for 25 years, starting as an adult services librarian, then transitioning to staff training and development. Heather has an MLS from the University of Pittsburgh and a BA in History from The College of Wooster. She is currently working on an Advanced Design Thinking Certificatin from IDEO. Outside of work, she enjoys gardening and spending time with family.
Technology Management Solutions
Here is an opportunity to talk with your peers to help one another out and solve problems. Dan Shell, Director of Technology from Lorain Public Library System, will facilitate this conversation and will also be able to answer questions regarding Microsoft Office 365.
Stan the Tech Van: When Your Makerspace Becomes Mobile
When your community wants the machines of a makerspace but can’t always get to the library, you find a way to come to them. That was the idea that grew into Stan the Tech Van. This van and the machinery to go with it were received through a grant that was part of the American Rescue Plan Act and funded in part through the federal Institute of Museum and Library Services LSTA grant awarded by the State Library of Ohio. In the midst of COVID, Madison Public Library came together with its community partners and decided their local makers and crafters needed a way to be able to create regardless of whether they had transportation to the library. The State Library’s grant was the perfect way to fill this need. Hear from staff about the entire process of how Madison Public Library’s CreateSpace became mobile.
Presenters:
Closing Session: The work of librarians in a world on fire
Check back for program updates.
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
10/25/2022
We are excited to announce our first Technology Conference which will feature sessions on cybersecurity, working with your IT staff, technology innovations, and much more. This conference is for IT Managers, IT Staff, Trainers, and Administration.
Keynote: Aviate, Navigate, Communicate: Crisis Management Factors for a Ransomware Ready Organization
Using lessons learned from a series of security incidents impacting libraries and research in higher-education, this presentation proposes to illustrate how library leaders can understand how to prepare for ransomware risk by developing their incident/crisis management frameworks, protective technologies, as well as resilience.
Presenter:
Tom Siu, Chief Information Security Office, Michigan State UniversityAs CISO, Tom leads the Security Engineering; Security Operations; Incident Response; and Governance, Risk and Compliance; and Resilience teams within the Information Security department and is responsible for the university-wide information security strategy.
Tom joined MSU in the fall of 2020, after having served for 14 years as CISO for Case Western Reserve University in Cleveland, OH. At CWRU, Tom oversaw the development of the information security program, helped in the centralization of IT under the University Technology, [U] Tech, brand, and organized the multiple institutional partnerships for the CWRU secure research environment, and the 2020 Presidential Debate in Cleveland.
Tom has presented multiple topics for EDUCAUSE and Research & Education Networks Information Sharing & Analysis Center (REN-ISAC) and is well known among peers at research universities though committee leadership in the Higher Education Information Security Committee (HEISC). He also helped establish the NEOCC, a cross-industry threat intelligence sharing and collaboration organization.
Breakout Session 1
Working with your IT Department
Presenter: Dan Shell, Director of Technology, Lorain Public Library System
Building Cybersecurity Resiliency into your Professional and Personal Life
Cybersecurity and Infrastructure Security Agency (CISA) resources will be shared and information presented on how libraries can build security resilience into their operations.
Presenter:
Terin Williams serves as the Cyber Security Advisor for Department of Homeland Security (DHS) at the Cybersecurity and Infrastructure Security Agency (CISA). In this role, Terin is responsible for bringing together critical infrastructure owner/operators with federal, state, local, and other stakeholders to maximize collaboration and minimize cyber risk in the State of Ohio.Tech Literacy for Patrons
Two libraries will give an overview of their technology programs for patrons. The following topics will be discussed and there will be time for Q & A.
- How do you market your programs?
- What challenges have you encountered?
- How has the program evolved through the years?
- What is your greatest success?
Molly McGirr Norri, Training Services Manager, Rocky River Public Library
Cailey Williams, Branch Manager, Mentor-on-the-Lake Branch of Mentor Public Library. Cailey has run technology programs with the library system for over ten years, from the basics to the up-and-coming trends. She is passionate about library programming, and enjoys developing new programs to allow patrons to access new or new-to-them topics and technology. Breakout Session 2
Rainbows, Butterflies, and Unicorns: Advanced Cybersecurity and You
The internet can be a scary place for you, but what about your users. From ransomware, malware to data breaches you might think twice about letting them connect online. Compliance and Cybersecurity insurance has raised the bar on what you must do to protect your users. Learn where to focus to be compliant, keep data safe,john dolinar and put your cybersecurity program in a happy place
Presenter: John Dolinar, Executive Director Enterprise Application ServicesJohn Dolinar is the Executive Director, Enterprise Application Services at Cuyahoga Community College. John has been with the college 36 years and served previously as the Director, Office of Safe and Secure Computing. His 30+ years of IT experience range from programming, network support and configuration, information security, application support and project management.
John holds a Master of Science in Information Security and Assurance from Western Governors University, a Bachelor of Science in IT security from Western Governors University and an Associates of Applied Business in Data processing from Cuyahoga Community College.
The First Statewide Library-Led Telehealth Initiative in the First State
We are living in both a healthcare and an internet access crisis. Since 2012, the State of Delaware has seen depression rates increase by 33% and drug overdose deaths increase by 122%. We also see reports from the Census that 16% of households statewide still do not have internet access. Instead of focusing on the aftermath of the crisis, public libraries need to treat the symptoms, specifically simple and equitable access to health and social services.The Delaware Libraries are solving this by setting up telehealth booths statewide, leveraging our reputability as a safe space in the community and our high-speed Internet infrastructure. We have already deployed three booths in key rural libraries in the state. These soundproof booths are equipped with HEPA filtration, UV sanitization, and an iPad for all services. Despite its name, we envision patrons using the telehealth booths for other social services including legal matters, immigration help, and job interviews. Each booth is staffed with a “Navigator” who is there to help patrons schedule appointments and assist with technology. We are partnering with healthcare systems, like ChristianaCare, to extend the reach of their offerings into the community. This program is the first statewide library-led telehealth initiative in the country, and it is fitting that Delaware, the “First State,” be at the forefront.
Expected outcomes of this program include patrons accessing healthcare and behavioral health support for the first time, decreased lead time to see providers, and overall increased traffic to public libraries across the state. While visiting their local library, patrons can discover the multitude of other programs and events that are happening right in their community.
Presenter: Nick Martin is a chemical engineer by training who has found his passion at the intersection of emerging technology and social impact. Prior to his current role, he spent several years in the nonprofit space, which included helping build a Delaware-based K-12 STEM outreach organization. His research background in renewable energy technology most recently led him to receive State Department funding to create a solar energy community center in a slum outside of Lagos, Nigeria. Nick currently serves as the Telehealth Coordinator and Emerging Technology Consultant for the Delaware Libraries.Breakout Session 3
TechKnowledge: Demystifying Technology for Library Staff
Much like life, technology is constantly changing, and we (the library staff) need to change with it. While tech can be fun (video games), entertaining (social media and streaming services), and productive (MS Office), it can also feel scary (artifical intelligence) and intimidating (VR or 3D printing). We’ve all felt this way and in this interactive session, Heights Libraries’ Continuing Education Manager Heather Howiler will lead a discussion on ways to support and encourage staff tech learning. We will talk about Northstar Digital Literacy Assessment, Niche Acadmey, and other resources available to staff.
Presenter: Heather Howiler (pronouns She, Her, Hers) has worked for Heights Libraries for 25 years, starting as an adult services librarian, then transitioning to staff training and development. Heather has an MLS from the University of Pittsburgh and a BA in History from The College of Wooster. She is currently working on an Advanced Design Thinking Certificatin from IDEO. Outside of work, she enjoys gardening and spending time with family.Technology Management Solutions
Here is an opportunity to talk with your peers to help one another out and solve problems. Dan Shell, Director of Technology from Lorain Public Library System, will facilitate this conversation and will also be able to answer questions regarding Microsoft Office 365.
Stan the Tech Van: When Your Makerspace Becomes Mobile
When your community wants the machines of a makerspace but can’t always get to the library, you find a way to come to them. That was the idea that grew into Stan the Tech Van. This van and the machinery to go with it were received through a grant that was part of the American Rescue Plan Act and funded in part through the federal Institute of Museum and Library Services LSTA grant awarded by the State Library of Ohio. In the midst of COVID, Madison Public Library came together with its community partners and decided their local makers and crafters needed a way to be able to create regardless of whether they had transportation to the library. The State Library’s grant was the perfect way to fill this need. Hear from staff about the entire process of how Madison Public Library’s CreateSpace became mobile.
Presenters:
Shawn Walsh is the Emerging Services and Technologies Librarian for Madison Public Library. Overseeing the technology, marketing, and digital presence of the library, he was also the project manager of the grant that resulted in Stan the Tech Van. In libraries for 25 years total and at Madison Public Library for 10, Shawn has been involved of many aspects of libraries, and loves to share his experiences and knowledge with others.
Joe Phommavichit is the Graphic Designer for Madison Public Library. As part of his job, he does consultations with most folks looking to use machines in the CreateSpace or off-site, so their creations turn out as beautiful as they imagined. Joe has been a huge part of the implementation of the grant for Stan the Tech. He has been with the library first as a volunteer and then as an employee since 2016. He enjoys giving tours, either in the building or off-site, of the various machines the library has as part of its CreateSpace.
Charley Barnicoat is the Guiding Ohio Online Learning Coach at Madison Public Library. However, he is best known among the children and tweens of the community for his work with the schools and the Lego Robotics kits that are part of Stan the Tech Van’s collection of materials. Charley grew up at Madison Public Library as both a patron and a library page shelving books until he graduated from high school. He then become the library’s Guiding Ohio Online Learning Coach in the fall of 2020.Closing Session: The work of librarians in a world on fire
Librarians are used to operating within well-established boundaries of authority and trust. But the realities of the 21st century — including the climate emergency, conflict, and rapid technological and social change - reveal gaps and flaws in the practical boundaries of our work.
In this provocative and inspiring keynote, cultural strategist and digital pioneer Michael Peter Edson will draw from 30 years of work in the library and museum sector to argue that librarians and their supporters at all levels need to adjust and expand our concept of librarianship if we are to respond to today’s most important questions about culture, society, and change.
Learning Objectives:
-
New perspectives on the value and limits of traditional library practice
-
Tools for analyzing and discussing library strategies and services
-
Practical examples of new and emerging library programming, strategy, and services
Michael Peter Edson is a digital strategist working at the intersection of tech, culture, and democracy around the world. He was Co-founder of the newly emerging Museum for the United Nations - UN Live and formerly was the Director of Web and New Media Strategy at the Smithsonian Institution.
Michael is a Salzburg Global Fellow, a Fellow at the Getty Leadership Institute, a Distinguished Presidential Fellow (emeritus) at CLIR, the Council on Library and Information Services (USA), and he served as a juror for the MacArthur Foundation's $100m 100&Change initiative and Cumulus Green, a global design competition to find new design solutions to the UN's Sustainable Development Goals. Michael is currently writing The Age of Scale, a book about the impact of scope, scale, and speed in the modern world. He was named a “Tech Titan” person to watch by Washingtonian Magazine.Check back for program updates.
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
Safety and Security Networking Meeting
11/1/2022
Join us for our first Security and Safety Networking Meeting. Here is an opportunity to connect with security staff from other libraries around the region; to share ideas, experiences, etc.. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online via Zoom
11/1/2022
Join us for our first Security and Safety Networking Meeting. Here is an opportunity to connect with security staff from other libraries around the region; to share ideas, experiences, etc.. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online via Zoom
Directors Virtual Networking Meeting
11/2/2022
Here is an opportunity to share your challenges and successes with other directors. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
11/2/2022
Here is an opportunity to share your challenges and successes with other directors. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
Intersectionality 101
11/2/2022
Intersectionality is a concept that allows us to examine multiple areas of our lives and social identities. During this session, participants will examine what it actually is, discuss the history of the theory and begin to apply an intersectional lens.
Learning Objectives:
Location: Online via Zoom
11/2/2022
Intersectionality is a concept that allows us to examine multiple areas of our lives and social identities. During this session, participants will examine what it actually is, discuss the history of the theory and begin to apply an intersectional lens.
Learning Objectives:
- Identify intersectionality as a lens
- Identify how intersectionality can be utilized in their respective spaces
- Identify resources for support and continued learning
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of Diversity, Equity and Inclusion. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Marquis Davis earned his Bachelor of Science in Sports Administration in 2012 from Kent State University. He also earned a Master of Arts in Sport and Recreation Management in 2015 from Kent State University. Marquis is a strong advocate for student success, not only in their academic, but in their personal lives. Marquis joins DEI after spending the last five years in the Undergraduate Programs Office in the Ambassador Crawford College of Business and Entrepreneurship as their Academic Diversity Outreach Coordinator. Marquis was very instrumental with helping create diversity initiatives with the Ambassador Crawford College of Business and Entrepreneurship; Diversity in Business (an interest area) within the Business Learning Community (BLC), developing the Cultural Diversity course for first-year students in the BLC, and establishing The Network. Marquis has a passion for developing creative diversity programming for faculty, staff and students.
Location: Online via Zoom
Circulation Networking Meeting
11/3/2022
Join us for our first Circulation Staff Networking Meeting. Here is an opportunity to connect with circulation staff from other libraries around the region; to share ideas, experiences, etc.. We hope you will join us. Please send agenda items/questions to Jeff Laser.
Location: Online via Zoom
11/3/2022
Join us for our first Circulation Staff Networking Meeting. Here is an opportunity to connect with circulation staff from other libraries around the region; to share ideas, experiences, etc.. We hope you will join us. Please send agenda items/questions to Jeff Laser.
Location: Online via Zoom
Human Resource and Fiscal Officer Networking Meeting - In-person
11/4/2022
Here is an opportunity to share your challenges and successes with your peers. This will be an in-person meeting at the newly renovated Warren-Trumbull County Public Library We hope you will join us. Please send agenda items/questions to Yvette Wasko.
Location: Warren-Trumbull County Public Library
444 Mahoning Ave. NW
Warren, OH 44483
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
11/4/2022
Here is an opportunity to share your challenges and successes with your peers. This will be an in-person meeting at the newly renovated Warren-Trumbull County Public Library We hope you will join us. Please send agenda items/questions to Yvette Wasko.
Location: Warren-Trumbull County Public Library
444 Mahoning Ave. NW
Warren, OH 44483
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
Inoculating Patrons Against Misinformation: Media Literacy Strategies Based in Science
11/15/2022
Researchers in the fields of psychology and education have published dozens of studies exploring methods of combating misinformation, and some have had some success. One strategy with a lot of potential is the idea of "inoculating" people against misinformation by exposing them to misinformation strategies and raising their skepticism. This workshop will explore why the spread of misinformation is so difficult to prevent, how inoculation techniques work, and how to apply misinformation inoculation strategies to library instruction and programming.
Learning Objectives:
Mandi Goodsett (she/her) is the Performing Arts & Humanities Librarian, as well as the Open Educational Resource & Copyright Advisor, at Cleveland State University. Her research interests include open education, critical thinking in library instruction, mentoring new professionals, and sustainability in libraries. In her free time Mandi loves cooking, playing board games with friends, and enjoying the outdoors of Northeast Ohio.
Location: Online via Zoom
11/15/2022
Researchers in the fields of psychology and education have published dozens of studies exploring methods of combating misinformation, and some have had some success. One strategy with a lot of potential is the idea of "inoculating" people against misinformation by exposing them to misinformation strategies and raising their skepticism. This workshop will explore why the spread of misinformation is so difficult to prevent, how inoculation techniques work, and how to apply misinformation inoculation strategies to library instruction and programming.
Learning Objectives:
- Describe the current challenges of misinformation in today's information environment, including several common misinformation dissemination techniques
- Design and implement pre- and debunking strategies for misinformation in library instruction and/or outreach
- Develop activities and approaches that discourage cynicism among students/patrons regarding information sources such as news media
Mandi Goodsett (she/her) is the Performing Arts & Humanities Librarian, as well as the Open Educational Resource & Copyright Advisor, at Cleveland State University. Her research interests include open education, critical thinking in library instruction, mentoring new professionals, and sustainability in libraries. In her free time Mandi loves cooking, playing board games with friends, and enjoying the outdoors of Northeast Ohio.Location: Online via Zoom
Inoculating Patrons Against Misinformation: Media Literacy Strategies Based in Science
11/15/2022
Recorded 11/15/2022
Researchers in the fields of psychology and education have published dozens of studies exploring methods of combating misinformation, and some have had some success. One strategy with a lot of potential is the idea of "inoculating" people against misinformation by exposing them to misinformation strategies and raising their skepticism. This workshop will explore why the spread of misinformation is so difficult to prevent, how inoculation techniques work, and how to apply misinformation inoculation strategies to library instruction and programming.
Learning Objectives:
Mandi Goodsett (she/her) is the Performing Arts & Humanities Librarian, as well as the Open Educational Resource & Copyright Advisor, at Cleveland State University. Her research interests include open education, critical thinking in library instruction, mentoring new professionals, and sustainability in libraries. In her free time Mandi loves cooking, playing board games with friends, and enjoying the outdoors of Northeast Ohio.
Location: Online via Zoom
11/15/2022
Recorded 11/15/2022Researchers in the fields of psychology and education have published dozens of studies exploring methods of combating misinformation, and some have had some success. One strategy with a lot of potential is the idea of "inoculating" people against misinformation by exposing them to misinformation strategies and raising their skepticism. This workshop will explore why the spread of misinformation is so difficult to prevent, how inoculation techniques work, and how to apply misinformation inoculation strategies to library instruction and programming.
Learning Objectives:
- Describe the current challenges of misinformation in today's information environment, including several common misinformation dissemination techniques
- Design and implement pre- and debunking strategies for misinformation in library instruction and/or outreach
- Develop activities and approaches that discourage cynicism among students/patrons regarding information sources such as news media
Mandi Goodsett (she/her) is the Performing Arts & Humanities Librarian, as well as the Open Educational Resource & Copyright Advisor, at Cleveland State University. Her research interests include open education, critical thinking in library instruction, mentoring new professionals, and sustainability in libraries. In her free time Mandi loves cooking, playing board games with friends, and enjoying the outdoors of Northeast Ohio.Location: Online via Zoom
NEO-RLS Annual Membership Meeting & Appreciation Breakfast
11/16/2022
Mark your calendars to attend the NEO-RLS 2022 Annual Membership Meeting & Appreciation Breakfast in-person on Wednesday, November 16, 2022. The Membership Meeting & Appreciation Breakfast are open to library administrators, trustees and staff.
On top of everything else they need to do, libraries increasingly find themselves at the center of controversy. The American Library Association reports a substantial increase in the number of book bans and challenges in 2021 (double the number of reports from 2020). Oftentimes, the library’s efforts to create collection and service policies that fulfill its mission statement of inclusion are the focus of these challenges. These attacks cost money, lower morale and productivity amongst the staff of small and rural libraries. They also threaten the very existence of libraries as safe spaces. But libraries do have some power, and it comes in the form of promotion. In this session, you’ll learn marketing tactics you can use now to clarify your library’s policies, solidify your library’s positions, and clearly communicate your mission, vision, and values. And you’ll hear tactics to use to rally community and stakeholder support to your defense if your library should face such a challenge.
Angela Hursh, Senior Engagement Consultant, NoveList
In this role she helps libraries create effective and engaging marketing, within budget and with a personalized approach. Angela’s background includes more than six years as the Content Team Leader for the Public Library of Cincinnati and Hamilton County, and more than 20 years as an Emmy-award winning broadcast television news journalist. Angela is passionate about library marketing and has expertise in collection marketing, strategy, public relations, email, and social media.
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
11/16/2022
Mark your calendars to attend the NEO-RLS 2022 Annual Membership Meeting & Appreciation Breakfast in-person on Wednesday, November 16, 2022. The Membership Meeting & Appreciation Breakfast are open to library administrators, trustees and staff.
- Learn how NEO-RLS is progressing financially, what our plans are for the future, more about the services we currently provide and tell us what you think
- Celebrate all those that have contributed time and expertise to NEO-RLS over the past year
- Congratulate the 2021 Rising Star, Shooting Star, and Advocacy Award recipients and honorees
- Hear from Wendy Knapp, State Librarian of Ohio
On top of everything else they need to do, libraries increasingly find themselves at the center of controversy. The American Library Association reports a substantial increase in the number of book bans and challenges in 2021 (double the number of reports from 2020). Oftentimes, the library’s efforts to create collection and service policies that fulfill its mission statement of inclusion are the focus of these challenges. These attacks cost money, lower morale and productivity amongst the staff of small and rural libraries. They also threaten the very existence of libraries as safe spaces. But libraries do have some power, and it comes in the form of promotion. In this session, you’ll learn marketing tactics you can use now to clarify your library’s policies, solidify your library’s positions, and clearly communicate your mission, vision, and values. And you’ll hear tactics to use to rally community and stakeholder support to your defense if your library should face such a challenge.
Learning Objectives:
- Concrete tips for strengthening the public’s perception of the library now, including tips on how to promote their mission, vision, and values, the policies they create to protect intellectual freedom, and their place in the community as a safe and welcoming space.
- Marketing strategies for handling a censorship challenge, including strategies for responding to statements from critics via email, social media, and in the press.
- Promotional ideas designed to rally library supporters.
Angela Hursh, Senior Engagement Consultant, NoveListIn this role she helps libraries create effective and engaging marketing, within budget and with a personalized approach. Angela’s background includes more than six years as the Content Team Leader for the Public Library of Cincinnati and Hamilton County, and more than 20 years as an Emmy-award winning broadcast television news journalist. Angela is passionate about library marketing and has expertise in collection marketing, strategy, public relations, email, and social media.
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
From Peer to Leader
11/17/2022
This webinar is also part of the 2022-2023 Leadership Academy.
Congratulations you've been promoted in your library! What an exciting time - until you realize that you are now in charge of your peers. Navigating the potentially rocky terrain of becoming a supervisor to your former peers can be stressful for all involved, but there are ways to ease the transition. Learn how to build a foundation with your co-workers, tips to start in a positive way, and how to strive to be an effective leader for all of your staff. Bring your questions.
Location: Online via Zoom
11/17/2022
This webinar is also part of the 2022-2023 Leadership Academy.
Congratulations you've been promoted in your library! What an exciting time - until you realize that you are now in charge of your peers. Navigating the potentially rocky terrain of becoming a supervisor to your former peers can be stressful for all involved, but there are ways to ease the transition. Learn how to build a foundation with your co-workers, tips to start in a positive way, and how to strive to be an effective leader for all of your staff. Bring your questions.
Presenter:
Cheryl Kuonen, Director, Mentor Public Library
Location: Online via Zoom
From Peer to Leader
11/17/2022
Recorded 11/17/2022
This webinar is also part of the 2022-2023 Leadership Academy.
Congratulations you've been promoted in your library! What an exciting time - until you realize that you are now in charge of your peers. Navigating the potentially rocky terrain of becoming a supervisor to your former peers can be stressful for all involved, but there are ways to ease the transition. Learn how to build a foundation with your co-workers, tips to start in a positive way, and how to strive to be an effective leader for all of your staff. Bring your questions.
Location: Online via Zoom
11/17/2022
Recorded 11/17/2022This webinar is also part of the 2022-2023 Leadership Academy.
Congratulations you've been promoted in your library! What an exciting time - until you realize that you are now in charge of your peers. Navigating the potentially rocky terrain of becoming a supervisor to your former peers can be stressful for all involved, but there are ways to ease the transition. Learn how to build a foundation with your co-workers, tips to start in a positive way, and how to strive to be an effective leader for all of your staff. Bring your questions.
Presenter:
Cheryl Kuonen, Director, Mentor Public Library
Location: Online via Zoom
Academic Library's Directors In-person Networking Meeting
11/18/2022
It has been a while since we have met in-person. Take advantage of this opportunity to talk with your peers to share challenges and successes as well as wish Scott Savage a Happy Retirement.
Location: Ashland University Library
509 College Ave.
Ashland, OH 44805
11/18/2022
It has been a while since we have met in-person. Take advantage of this opportunity to talk with your peers to share challenges and successes as well as wish Scott Savage a Happy Retirement.
Location: Ashland University Library
509 College Ave.
Ashland, OH 44805
Evaluating Managers: The key to success!
11/30/2022
Consistent and effective evaluation of your managers is key to the success of your organization. Even the most motivated, highest performing employee will struggle and become disengaged if they are being managed poorly and bad managers open you up to a host of negative consequences: poor customer service, high turnover rates, lawsuits, and more. Evaluating managers can be a challenge; it is quite different than evaluating other types of employees. There are many attributes and skills that a manager must have and in order to accurately judge that manager's performance, the evaluation must take these things into consideration. And, making the evaluation meaningful and effective requires you to do more than simply fill out a form each year. If you have a manager evaluation process but want to improve it, or if you do not have such a process, this workshop will provide you with some great tools to use when improving (or creating) your own manager evaluation process.
Learning Objectives:
Mary Frankenfield is the Deputy Director of the Mansfield/Richland County Public Library. She has worked at MRCPL for the past 20 years and has been in management positions for the last 8 years. In her current role she has focused much of her time and attention on staff training and development, crafting policy and procedure, writing job descriptions, and refining the library's hiring and onboarding process. In her spare time she lavishes affection on her two kitties, Sasha and Bitty, and she enjoys directing and performing in local, community theater.
Location: Online via Zoom
11/30/2022
Consistent and effective evaluation of your managers is key to the success of your organization. Even the most motivated, highest performing employee will struggle and become disengaged if they are being managed poorly and bad managers open you up to a host of negative consequences: poor customer service, high turnover rates, lawsuits, and more. Evaluating managers can be a challenge; it is quite different than evaluating other types of employees. There are many attributes and skills that a manager must have and in order to accurately judge that manager's performance, the evaluation must take these things into consideration. And, making the evaluation meaningful and effective requires you to do more than simply fill out a form each year. If you have a manager evaluation process but want to improve it, or if you do not have such a process, this workshop will provide you with some great tools to use when improving (or creating) your own manager evaluation process.
Learning Objectives:
- Learn some of the commonly used evaluation tools and learn about the Mansfield/Richland County Public Library's tool and process.
- Learn the key areas to explore as you begin crafting your own manager evaluation tool and process.
- Understand the three components that must be included in the manager evaluation process.
Mary Frankenfield is the Deputy Director of the Mansfield/Richland County Public Library. She has worked at MRCPL for the past 20 years and has been in management positions for the last 8 years. In her current role she has focused much of her time and attention on staff training and development, crafting policy and procedure, writing job descriptions, and refining the library's hiring and onboarding process. In her spare time she lavishes affection on her two kitties, Sasha and Bitty, and she enjoys directing and performing in local, community theater. Location: Online via Zoom
Evaluating Managers: The key to success!
11/30/2022
Recorded 11/30/2022
Consistent and effective evaluation of your managers is key to the success of your organization. Even the most motivated, highest performing employee will struggle and become disengaged if they are being managed poorly and bad managers open you up to a host of negative consequences: poor customer service, high turnover rates, lawsuits, and more. Evaluating managers can be a challenge; it is quite different than evaluating other types of employees. There are many attributes and skills that a manager must have and in order to accurately judge that manager's performance, the evaluation must take these things into consideration. And, making the evaluation meaningful and effective requires you to do more than simply fill out a form each year. If you have a manager evaluation process but want to improve it, or if you do not have such a process, this workshop will provide you with some great tools to use when improving (or creating) your own manager evaluation process.
Learning Objectives:
Mary Frankenfield is the Deputy Director of the Mansfield/Richland County Public Library. She has worked at MRCPL for the past 20 years and has been in management positions for the last 8 years. In her current role she has focused much of her time and attention on staff training and development, crafting policy and procedure, writing job descriptions, and refining the library's hiring and onboarding process. In her spare time she lavishes affection on her two kitties, Sasha and Bitty, and she enjoys directing and performing in local, community theater.
Location: Online via Zoom
11/30/2022
Recorded 11/30/2022Consistent and effective evaluation of your managers is key to the success of your organization. Even the most motivated, highest performing employee will struggle and become disengaged if they are being managed poorly and bad managers open you up to a host of negative consequences: poor customer service, high turnover rates, lawsuits, and more. Evaluating managers can be a challenge; it is quite different than evaluating other types of employees. There are many attributes and skills that a manager must have and in order to accurately judge that manager's performance, the evaluation must take these things into consideration. And, making the evaluation meaningful and effective requires you to do more than simply fill out a form each year. If you have a manager evaluation process but want to improve it, or if you do not have such a process, this workshop will provide you with some great tools to use when improving (or creating) your own manager evaluation process.
Learning Objectives:
- Learn some of the commonly used evaluation tools and learn about the Mansfield/Richland County Public Library's tool and process.
- Learn the key areas to explore as you begin crafting your own manager evaluation tool and process.
- Understand the three components that must be included in the manager evaluation process.
Mary Frankenfield is the Deputy Director of the Mansfield/Richland County Public Library. She has worked at MRCPL for the past 20 years and has been in management positions for the last 8 years. In her current role she has focused much of her time and attention on staff training and development, crafting policy and procedure, writing job descriptions, and refining the library's hiring and onboarding process. In her spare time she lavishes affection on her two kitties, Sasha and Bitty, and she enjoys directing and performing in local, community theater. Location: Online via Zoom
Recognizing Bias
12/1/2022
Various people, institutions and organizations help shape the way we view the world, sometimes in inaccurate ways. Participants will learn to identify implicit and explicit biases and explore strategies for challenging them in ourselves and others.
Learning Objectives:
Location: Online via Zoom
12/1/2022
Various people, institutions and organizations help shape the way we view the world, sometimes in inaccurate ways. Participants will learn to identify implicit and explicit biases and explore strategies for challenging them in ourselves and others.
Learning Objectives:
- Understand various concepts around bias
- Develop strategies for counteracting biases you may have
- Identify resources for continued learning and support
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of Diversity, Equity and Inclusion. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Marquis Davis earned his Bachelor of Science in Sports Administration in 2012 from Kent State University. He also earned a Master of Arts in Sport and Recreation Management in 2015 from Kent State University. Marquis is a strong advocate for student success, not only in their academic, but in their personal lives. Marquis joins DEI after spending the last five years in the Undergraduate Programs Office in the Ambassador Crawford College of Business and Entrepreneurship as their Academic Diversity Outreach Coordinator. Marquis was very instrumental with helping create diversity initiatives with the Ambassador Crawford College of Business and Entrepreneurship; Diversity in Business (an interest area) within the Business Learning Community (BLC), developing the Cultural Diversity course for first-year students in the BLC, and establishing The Network. Marquis has a passion for developing creative diversity programming for faculty, staff and students.
Location: Online via Zoom
Good Leaders, Bad Decisions
12/7/2022
Taurean J. Johnson (who also goes by TJ) serves as a Commissioner with the Federal Mediation and Conciliation Service (FMCS). In his capacity as Commissioner, Mr. Johnson works with parties in the private, public and federal sectors, mediating collective bargaining agreements, grievances, and employment disputes. In addition to his mediation work, Mr. Johnson frequently delivers training programs to labor and management groups. Taurean attended the University of Cincinnati (UC) earning dual degrees in Political Science and African American Studies.
Location: Online
Via Adobe Connect
12/7/2022
Good decisions do not happen by chance. They are the result of a step-by-step decision-making process that includes understanding the effect of emotional and situational influences. This interactive one-hour webinar will help participants assess their dominant decision-making style and identify factors that can hinder effective decision making.
Learning Objectives:
- · Assess decision-making style
- · Explore emotional triggers that affect decisions
- · Discuss situational decision-making
- · Learn an easy step-by-step process for making decisions
Taurean J. Johnson (who also goes by TJ) serves as a Commissioner with the Federal Mediation and Conciliation Service (FMCS). In his capacity as Commissioner, Mr. Johnson works with parties in the private, public and federal sectors, mediating collective bargaining agreements, grievances, and employment disputes. In addition to his mediation work, Mr. Johnson frequently delivers training programs to labor and management groups. Taurean attended the University of Cincinnati (UC) earning dual degrees in Political Science and African American Studies.Location: Online
Via Adobe Connect
Good Leaders, Bad Decisions
12/7/2022
Taurean J. Johnson (who also goes by TJ) serves as a Commissioner with the Federal Mediation and Conciliation Service (FMCS). In his capacity as Commissioner, Mr. Johnson works with parties in the private, public and federal sectors, mediating collective bargaining agreements, grievances, and employment disputes. In addition to his mediation work, Mr. Johnson frequently delivers training programs to labor and management groups. Taurean attended the University of Cincinnati (UC) earning dual degrees in Political Science and African American Studies.
Location: Online
Via Adobe Connect
12/7/2022
Recorded 12/7/2023
Good decisions do not happen by chance. They are the result of a step-by-step decision-making process that includes understanding the effect of emotional and situational influences. This interactive one-hour webinar will help participants assess their dominant decision-making style and identify factors that can hinder effective decision making.
Learning Objectives:
- · Assess decision-making style
- · Explore emotional triggers that affect decisions
- · Discuss situational decision-making
- · Learn an easy step-by-step process for making decisions
Taurean J. Johnson (who also goes by TJ) serves as a Commissioner with the Federal Mediation and Conciliation Service (FMCS). In his capacity as Commissioner, Mr. Johnson works with parties in the private, public and federal sectors, mediating collective bargaining agreements, grievances, and employment disputes. In addition to his mediation work, Mr. Johnson frequently delivers training programs to labor and management groups. Taurean attended the University of Cincinnati (UC) earning dual degrees in Political Science and African American Studies.Location: Online
Via Adobe Connect
Your Library's Digital Branch Today and Into the Future
12/8/2022
More than ever, patrons are engaging with their library online. With that being said, in what ways is a library digital branch more than just a website? More importantly, how can we build our digital branches to best serve current and future users?
Learning outcomes:
Nick Tanzi is a nationally recognized library technology consultant, and author of the books Making the Most of Digital Collections Through Training and Outreach (2016) and Best Technologies for Public Libraries: Policies, Programs, and Services (2020). From 2019-2021, Tanzi served as the column editor for Public Library Magazine’s “The Wired Library”. His work has also been featured in publications including VOYA Magazine, Computers in Libraries, Library Journal, and Marketing Library Services.
Location: Online via Zoom
12/8/2022
More than ever, patrons are engaging with their library online. With that being said, in what ways is a library digital branch more than just a website? More importantly, how can we build our digital branches to best serve current and future users?
Learning outcomes:
- Participants will understand the evolution of library digital presences, from early websites to current offerings.
- Participants will discover the key components of a library digital branch.
- Participants will learn how to improve the accessibility of a digital branch.
- Participants will understand future trends likely to impact their library's digital branch.
Nick Tanzi is a nationally recognized library technology consultant, and author of the books Making the Most of Digital Collections Through Training and Outreach (2016) and Best Technologies for Public Libraries: Policies, Programs, and Services (2020). From 2019-2021, Tanzi served as the column editor for Public Library Magazine’s “The Wired Library”. His work has also been featured in publications including VOYA Magazine, Computers in Libraries, Library Journal, and Marketing Library Services.Location: Online via Zoom
Your Library's Digital Branch Today and Into the Future
12/8/2022
Recorded 12/8/2022
More than ever, patrons are engaging with their library online. With that being said, in what ways is a library digital branch more than just a website? More importantly, how can we build our digital branches to best serve current and future users?
Learning outcomes:
Nick Tanzi is a nationally recognized library technology consultant, and author of the books Making the Most of Digital Collections Through Training and Outreach (2016) and Best Technologies for Public Libraries: Policies, Programs, and Services (2020). From 2019-2021, Tanzi served as the column editor for Public Library Magazine’s “The Wired Library”. His work has also been featured in publications including VOYA Magazine, Computers in Libraries, Library Journal, and Marketing Library Services.
Location: Online via Zoom
12/8/2022
Recorded 12/8/2022More than ever, patrons are engaging with their library online. With that being said, in what ways is a library digital branch more than just a website? More importantly, how can we build our digital branches to best serve current and future users?
Learning outcomes:
- Participants will understand the evolution of library digital presences, from early websites to current offerings.
- Participants will discover the key components of a library digital branch.
- Participants will learn how to improve the accessibility of a digital branch.
- Participants will understand future trends likely to impact their library's digital branch.
Nick Tanzi is a nationally recognized library technology consultant, and author of the books Making the Most of Digital Collections Through Training and Outreach (2016) and Best Technologies for Public Libraries: Policies, Programs, and Services (2020). From 2019-2021, Tanzi served as the column editor for Public Library Magazine’s “The Wired Library”. His work has also been featured in publications including VOYA Magazine, Computers in Libraries, Library Journal, and Marketing Library Services.Location: Online via Zoom
Addressing Microaggressions
12/14/2022
Discover how everyday comments and actions can unintentionally hurt or harm someone. Participants will build skills and practice strategies to recognize and interrupt microaggressions.
Learning Objectives:
Location: Online via Zoom
12/14/2022
Discover how everyday comments and actions can unintentionally hurt or harm someone. Participants will build skills and practice strategies to recognize and interrupt microaggressions.
Learning Objectives:
- Recognize microaggressions and explain what they are
- Develop strategies for interrupting microaggressions in both others and ourselves
- Identify resources for support and continued learning
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of Diversity, Equity and Inclusion. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Marquis Davis earned his Bachelor of Science in Sports Administration in 2012 from Kent State University. He also earned a Master of Arts in Sport and Recreation Management in 2015 from Kent State University. Marquis is a strong advocate for student success, not only in their academic, but in their personal lives. Marquis joins DEI after spending the last five years in the Undergraduate Programs Office in the Ambassador Crawford College of Business and Entrepreneurship as their Academic Diversity Outreach Coordinator. Marquis was very instrumental with helping create diversity initiatives with the Ambassador Crawford College of Business and Entrepreneurship; Diversity in Business (an interest area) within the Business Learning Community (BLC), developing the Cultural Diversity course for first-year students in the BLC, and establishing The Network. Marquis has a passion for developing creative diversity programming for faculty, staff and students.
Location: Online via Zoom
New Developments and Trends in Employment Laws
1/10/2023
Jim P. Wilkins, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLC
Jim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Amanda S Smith, Associate , OSBA-Certified Specialist in Labor and Employment Law, DE&I Officer , National Diversity Council Certified Diversity Professional Kastner Westman & Wilkins, LLC
Amanda’s unusual path to becoming a labor and employment attorney began with earning bachelor’s and master’s degrees in neuroscience at Allegheny College and Kent State University, respectively. After determining that a career in science ultimately was not for her, she took a job as a legal assistant following her graduate studies, and immediately fell in love with law.
That first position at a plaintiff’s side labor and employment firm quickly evolved into enrolling in classes at the University of Akron School of Law, where she eventually earned her juris doctor degree, summa cum laude. Her experience to-date as a management-side labor and employment attorney has led to some lively discussions at the dinner table back home with her father (a police chief) and mother (a former union president).
Amanda has found the work to be both fascinating and fulfilling. She represents employers in many types of labor and employment matters, including charges before the Equal Employment Opportunity Commission, Ohio Civil Rights Commission and other state fair employment practice agencies. She also counsels employers on litigation, arbitration and other alternative dispute resolution matters, as well as wage/hour compliance, performance and leave management, discipline, and workplace policies.
Location: Online via Zoom
1/10/2023
Keeping abreast of changes in employment laws is an on-going challenge for employers generally and for HR Professionals in particular. In this webinar, we will examine recent developments in the law that significantly impact the ability of public libraries to manage the workforce in a challenging environment.
Learning Objectives: Attendees will come away with a stronger understanding of recent changes and developments in the law, including:
- The impact of the Ohio Employment Law Uniformity Act, including recent changes in how the Ohio Civil Rights Commission’s processes charges of discrimination
- Recent developments that impact employers’ ability to manage employees’ medical and mental health issues (i.e. FMLA/ADA developments)
- Senate Bill 47 changes in Ohio’s wage-hour law
Jim P. Wilkins, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLCJim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Amanda S Smith, Associate , OSBA-Certified Specialist in Labor and Employment Law, DE&I Officer , National Diversity Council Certified Diversity Professional Kastner Westman & Wilkins, LLCAmanda’s unusual path to becoming a labor and employment attorney began with earning bachelor’s and master’s degrees in neuroscience at Allegheny College and Kent State University, respectively. After determining that a career in science ultimately was not for her, she took a job as a legal assistant following her graduate studies, and immediately fell in love with law.
That first position at a plaintiff’s side labor and employment firm quickly evolved into enrolling in classes at the University of Akron School of Law, where she eventually earned her juris doctor degree, summa cum laude. Her experience to-date as a management-side labor and employment attorney has led to some lively discussions at the dinner table back home with her father (a police chief) and mother (a former union president).
Amanda has found the work to be both fascinating and fulfilling. She represents employers in many types of labor and employment matters, including charges before the Equal Employment Opportunity Commission, Ohio Civil Rights Commission and other state fair employment practice agencies. She also counsels employers on litigation, arbitration and other alternative dispute resolution matters, as well as wage/hour compliance, performance and leave management, discipline, and workplace policies.
Location: Online via Zoom
New Developments and Trends in Employment Laws
1/10/2023
Jim P. Wilkins, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLC
Jim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Amanda S Smith, Associate , OSBA-Certified Specialist in Labor and Employment Law, DE&I Officer , National Diversity Council Certified Diversity Professional Kastner Westman & Wilkins, LLC
Amanda’s unusual path to becoming a labor and employment attorney began with earning bachelor’s and master’s degrees in neuroscience at Allegheny College and Kent State University, respectively. After determining that a career in science ultimately was not for her, she took a job as a legal assistant following her graduate studies, and immediately fell in love with law.
That first position at a plaintiff’s side labor and employment firm quickly evolved into enrolling in classes at the University of Akron School of Law, where she eventually earned her juris doctor degree, summa cum laude. Her experience to-date as a management-side labor and employment attorney has led to some lively discussions at the dinner table back home with her father (a police chief) and mother (a former union president).
Amanda has found the work to be both fascinating and fulfilling. She represents employers in many types of labor and employment matters, including charges before the Equal Employment Opportunity Commission, Ohio Civil Rights Commission and other state fair employment practice agencies. She also counsels employers on litigation, arbitration and other alternative dispute resolution matters, as well as wage/hour compliance, performance and leave management, discipline, and workplace policies.
Location: Online via Zoom
1/10/2023
Recorded 1/10/2023
Keeping abreast of changes in employment laws is an on-going challenge for employers generally and for HR Professionals in particular. In this webinar, we will examine recent developments in the law that significantly impact the ability of public libraries to manage the workforce in a challenging environment.
Learning Objectives: Attendees will come away with a stronger understanding of recent changes and developments in the law, including:
- The impact of the Ohio Employment Law Uniformity Act, including recent changes in how the Ohio Civil Rights Commission’s processes charges of discrimination
- Recent developments that impact employers’ ability to manage employees’ medical and mental health issues (i.e. FMLA/ADA developments)
- Senate Bill 47 changes in Ohio’s wage-hour law
Jim P. Wilkins, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLCJim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Amanda S Smith, Associate , OSBA-Certified Specialist in Labor and Employment Law, DE&I Officer , National Diversity Council Certified Diversity Professional Kastner Westman & Wilkins, LLCAmanda’s unusual path to becoming a labor and employment attorney began with earning bachelor’s and master’s degrees in neuroscience at Allegheny College and Kent State University, respectively. After determining that a career in science ultimately was not for her, she took a job as a legal assistant following her graduate studies, and immediately fell in love with law.
That first position at a plaintiff’s side labor and employment firm quickly evolved into enrolling in classes at the University of Akron School of Law, where she eventually earned her juris doctor degree, summa cum laude. Her experience to-date as a management-side labor and employment attorney has led to some lively discussions at the dinner table back home with her father (a police chief) and mother (a former union president).
Amanda has found the work to be both fascinating and fulfilling. She represents employers in many types of labor and employment matters, including charges before the Equal Employment Opportunity Commission, Ohio Civil Rights Commission and other state fair employment practice agencies. She also counsels employers on litigation, arbitration and other alternative dispute resolution matters, as well as wage/hour compliance, performance and leave management, discipline, and workplace policies.
Location: Online via Zoom
Setting Up for Success! Tips to Help Your Library Clear the Top Five Marketing Hurdles
1/11/2023
Learning Objectives:
Location: Online via Zoom
1/11/2023
Library promotion is difficult, especially when many staff are trying to market their library in addition to all their other duties. Factor in the challenges of a lack of budget and a lack of time, and it can seem impossible to have library marketing success. But it can be done! In this keynote, attendees will learn how to target messages to specific audiences including community members who don’t have (or don’t want) internet access. Attendees will leave with a plan to work smarter by putting their time and available resources to the best use. This speech is packed with inspiration and practical tips to promote a library’s collection, services, and programs in a smart and successful way.
Learning Objectives:
-
How to set measurable goals and target specific audiences.
-
How to promote your library when you have no time or money.
-
How to reach non-digital community members.
Presenter:
Angela Hursh, Senior Engagement Consultant, NoveList
In this role she helps libraries create effective and engaging marketing, within budget and with a personalized approach. Angela’s background includes more than six years as the Content Team Leader for the Public Library of Cincinnati and Hamilton County, and more than 20 years as an Emmy-award winning broadcast television news journalist. Angela is passionate about library marketing and has expertise in collection marketing, strategy, public relations, email, and social media.
Angela Hursh, Senior Engagement Consultant, NoveListIn this role she helps libraries create effective and engaging marketing, within budget and with a personalized approach. Angela’s background includes more than six years as the Content Team Leader for the Public Library of Cincinnati and Hamilton County, and more than 20 years as an Emmy-award winning broadcast television news journalist. Angela is passionate about library marketing and has expertise in collection marketing, strategy, public relations, email, and social media.
Location: Online via Zoom
Setting Up for Success! Tips to Help Your Library Clear the Top Five Marketing Hurdles
1/11/2023
Recorded 1/11/2023
Library promotion is difficult, especially when many staff are trying to market their library in addition to all their other duties. Factor in the challenges of a lack of budget and a lack of time, and it can seem impossible to have library marketing success. But it can be done! In this keynote, attendees will learn how to target messages to specific audiences including community members who don’t have (or don’t want) internet access. Attendees will leave with a plan to work smarter by putting their time and available resources to the best use. This speech is packed with inspiration and practical tips to promote a library’s collection, services, and programs in a smart and successful way.
Learning Objectives:
Location: Online via Zoom
1/11/2023
Recorded 1/11/2023Library promotion is difficult, especially when many staff are trying to market their library in addition to all their other duties. Factor in the challenges of a lack of budget and a lack of time, and it can seem impossible to have library marketing success. But it can be done! In this keynote, attendees will learn how to target messages to specific audiences including community members who don’t have (or don’t want) internet access. Attendees will leave with a plan to work smarter by putting their time and available resources to the best use. This speech is packed with inspiration and practical tips to promote a library’s collection, services, and programs in a smart and successful way.
Learning Objectives:
-
How to set measurable goals and target specific audiences.
-
How to promote your library when you have no time or money.
-
How to reach non-digital community members.
Presenter:
Angela Hursh, Senior Engagement Consultant, NoveList
In this role she helps libraries create effective and engaging marketing, within budget and with a personalized approach. Angela’s background includes more than six years as the Content Team Leader for the Public Library of Cincinnati and Hamilton County, and more than 20 years as an Emmy-award winning broadcast television news journalist. Angela is passionate about library marketing and has expertise in collection marketing, strategy, public relations, email, and social media.
Angela Hursh, Senior Engagement Consultant, NoveListIn this role she helps libraries create effective and engaging marketing, within budget and with a personalized approach. Angela’s background includes more than six years as the Content Team Leader for the Public Library of Cincinnati and Hamilton County, and more than 20 years as an Emmy-award winning broadcast television news journalist. Angela is passionate about library marketing and has expertise in collection marketing, strategy, public relations, email, and social media.
Location: Online via Zoom
Delegating Made Easy
1/18/2023
This webinar is also part of the 2022-2023 Leadership Academy.
You know you should. You wish you could. But delegation has never been your strong suit. Take heart! This is definitely an area you can improve in – it just takes knowing yourself, knowing your employees, and knowing how to put that knowledge to work for you!
Location: Online via Zoom
1/18/2023
This webinar is also part of the 2022-2023 Leadership Academy.
You know you should. You wish you could. But delegation has never been your strong suit. Take heart! This is definitely an area you can improve in – it just takes knowing yourself, knowing your employees, and knowing how to put that knowledge to work for you!
In this session, you’ll learn specific tips to help you delegate more effectively – not just more – and you’ll also discover why doing so is important to your success as a supervisor.
We’ll uncover some important questions to consider when you finally make that leap to delegating on a consistent basis. We’ll also look at not just whether or not a task should be delegated, but also to whom – and how to make sure the delegation process is successful.
Learning objectives:
- Common obstacles to delegating effectively
- The key ingredients to an effective delegation process
- Specific tips to ensure the delegation is successful
Linda Bruno has been developing and conducting training workshops for libraries and other organizations for more than fifteen years. She offers workshops on topics ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between! Linda received her MBA from the University of Florida and has years of experience in hands-on management positions. She develops her workshops based on solid research and – more importantly – real-life application.
Location: Online via Zoom
Delegating Made Easy
1/18/2023
Recorded 1/18/2023
You know you should. You wish you could. But delegation has never been your strong suit. Take heart! This is definitely an area you can improve in – it just takes knowing yourself, knowing your employees, and knowing how to put that knowledge to work for you!
Location: Online via Zoom
1/18/2023
Recorded 1/18/2023You know you should. You wish you could. But delegation has never been your strong suit. Take heart! This is definitely an area you can improve in – it just takes knowing yourself, knowing your employees, and knowing how to put that knowledge to work for you!
In this session, you’ll learn specific tips to help you delegate more effectively – not just more – and you’ll also discover why doing so is important to your success as a supervisor.
We’ll uncover some important questions to consider when you finally make that leap to delegating on a consistent basis. We’ll also look at not just whether or not a task should be delegated, but also to whom – and how to make sure the delegation process is successful.
Learning objectives:
- Common obstacles to delegating effectively
- The key ingredients to an effective delegation process
- Specific tips to ensure the delegation is successful
Linda Bruno has been developing and conducting training workshops for libraries and other organizations for more than fifteen years. She offers workshops on topics ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between! Linda received her MBA from the University of Florida and has years of experience in hands-on management positions. She develops her workshops based on solid research and – more importantly – real-life application.
Location: Online via Zoom
Becoming Good Library Ambassadors
1/19/2023
Are you promoting your library the best you can, both inside and outside the library walls? Learn ways that you can better represent your library in your community.
Learning Objectives:
Former children's associate and retired branch manager with experience in rural, suburban, and urban public libraries; current part-time instructor in Cuyahoga Community College's Encore program for older adults
Location: Online via Zoom
1/19/2023
Are you promoting your library the best you can, both inside and outside the library walls? Learn ways that you can better represent your library in your community.
Learning Objectives:
- Empowering you and your whole staff to become good ambassadors
- Preparing for successful contacts within your community
- Enhancing your community's perception of your library
Former children's associate and retired branch manager with experience in rural, suburban, and urban public libraries; current part-time instructor in Cuyahoga Community College's Encore program for older adultsLocation: Online via Zoom
Becoming Good Library Ambassadors
1/19/2023
Recorded 1/19/2023
Are you promoting your library the best you can, both inside and outside the library walls? Learn ways that you can better represent your library in your community.
Learning Objectives:
Former children's associate and retired branch manager with experience in rural, suburban, and urban public libraries; current part-time instructor in Cuyahoga Community College's Encore program for older adults
Location: Online via Zoom
1/19/2023
Recorded 1/19/2023Are you promoting your library the best you can, both inside and outside the library walls? Learn ways that you can better represent your library in your community.
Learning Objectives:
- Empowering you and your whole staff to become good ambassadors
- Preparing for successful contacts within your community
- Enhancing your community's perception of your library
Former children's associate and retired branch manager with experience in rural, suburban, and urban public libraries; current part-time instructor in Cuyahoga Community College's Encore program for older adultsLocation: Online via Zoom
A Long-Term Approach to Hybrid Programming
1/25/2023
The pandemic forced libraries to have virtual programming to meet their patron's needs. Although it can be difficult to iron out all the problems, hybrid programming has continued to expand the library's reach, allowing patrons who cannot attend library events in person to reap the full benefits of the library's services, and creating an archive of programming for patrons to experience well after the program is finished.
In this webinar Zach and Josh plan to show the positives of hybrid programming as a more permanent fixture at Bexley Public Library and how other libraries can plan for the future of hybrid programming.
Learning Objectives:
Location: Online via Zoom
1/25/2023
The pandemic forced libraries to have virtual programming to meet their patron's needs. Although it can be difficult to iron out all the problems, hybrid programming has continued to expand the library's reach, allowing patrons who cannot attend library events in person to reap the full benefits of the library's services, and creating an archive of programming for patrons to experience well after the program is finished.
In this webinar Zach and Josh plan to show the positives of hybrid programming as a more permanent fixture at Bexley Public Library and how other libraries can plan for the future of hybrid programming.
Learning Objectives:
- What makes a good hybrid program
- Scalable hybrid set up for your needs
- Planning for the future of hybrid programming
Presenters:
Zach Parish has worked in public libraries for 10 years and currently serves as the Programming Librarian at the Bexley Public Library where he oversees the coordination of Adult Services programming.
Joshua Bryant has 11 years of library experience and is currently the Technology Librarian at Bexley Public Library.
Location: Online via Zoom
A Long-Term Approach to Hybrid Programming
1/25/2023
Recorded 1/25/2023
The pandemic forced libraries to have virtual programming to meet their patron's needs. Although it can be difficult to iron out all the problems, hybrid programming has continued to expand the library's reach, allowing patrons who cannot attend library events in person to reap the full benefits of the library's services, and creating an archive of programming for patrons to experience well after the program is finished.
In this webinar Zach and Josh plan to show the positives of hybrid programming as a more permanent fixture at Bexley Public Library and how other libraries can plan for the future of hybrid programming.
Learning Objectives:
Location: Online via Zoom
1/25/2023
Recorded 1/25/2023The pandemic forced libraries to have virtual programming to meet their patron's needs. Although it can be difficult to iron out all the problems, hybrid programming has continued to expand the library's reach, allowing patrons who cannot attend library events in person to reap the full benefits of the library's services, and creating an archive of programming for patrons to experience well after the program is finished.
In this webinar Zach and Josh plan to show the positives of hybrid programming as a more permanent fixture at Bexley Public Library and how other libraries can plan for the future of hybrid programming.
Learning Objectives:
- What makes a good hybrid program
- Scalable hybrid set up for your needs
- Planning for the future of hybrid programming
Presenters:
Zach Parish has worked in public libraries for 10 years and currently serves as the Programming Librarian at the Bexley Public Library where he oversees the coordination of Adult Services programming.
Joshua Bryant has 11 years of library experience and is currently the Technology Librarian at Bexley Public Library.
Location: Online via Zoom
Embedding Inclusive Excellence in an Academic Library: Strategic Planning and Infrastructure Considerations
1/26/2023
While many of our libraries have issued public statements declaring a commitment to greater diversity, equity, and inclusion (DEI), many of us have struggled with how to move beyond words to enacting sustained, anti-oppressive actions. We will look at one library that used a multi-pronged, stepped approach to embed inclusive excellence as a framework in every department. Inclusive excellence recognizes an institution’s ability to succeed is dependent upon how fully it values, engages, and includes the rich diversity of each of its members. First, the library formalized its diversity committee, developing a charge and requiring representation from each department. Second, the library reconfigured a senior administrator position to include oversight for library-wide DEI initiatives. Finally, the library completed an inclusive diversity strategic planning process that solicited input from stakeholders across campus, with a particular emphasis on library employee engagement, ensuring the plan would connect to other campus DEI initiatives while meeting the needs of all library users. The presenter will discuss how these components are key to ensuring DEI frameworks are deeply embedded in a library’s culture and daily operations. Participants will consider approaches to infrastructure, professional development, outreach, and strategic planning that they can use at their own libraries.
Learning Objectives:
Ione T. Damasco (they/them) is the Associate Dean for Inclusive Excellence, Engagement, and Operations for the University Libraries at the University of Dayton. In their role, they provide leadership, guidance, and support for anti-racist, diversity, equity, and inclusion initiatives as well as outreach and engagement efforts across the Libraries. They are committed to centering well-being and empathy as core leadership values, highlighting the experiences of marginalized groups in their scholarship, and using dialogue as a form of praxis to create greater understanding of different perspectives.
Location: Online via Zoom
1/26/2023
While many of our libraries have issued public statements declaring a commitment to greater diversity, equity, and inclusion (DEI), many of us have struggled with how to move beyond words to enacting sustained, anti-oppressive actions. We will look at one library that used a multi-pronged, stepped approach to embed inclusive excellence as a framework in every department. Inclusive excellence recognizes an institution’s ability to succeed is dependent upon how fully it values, engages, and includes the rich diversity of each of its members. First, the library formalized its diversity committee, developing a charge and requiring representation from each department. Second, the library reconfigured a senior administrator position to include oversight for library-wide DEI initiatives. Finally, the library completed an inclusive diversity strategic planning process that solicited input from stakeholders across campus, with a particular emphasis on library employee engagement, ensuring the plan would connect to other campus DEI initiatives while meeting the needs of all library users. The presenter will discuss how these components are key to ensuring DEI frameworks are deeply embedded in a library’s culture and daily operations. Participants will consider approaches to infrastructure, professional development, outreach, and strategic planning that they can use at their own libraries.Learning Objectives:
- Participants will learn about approaches to include in a diversity strategic planning process
- Participants will learn about models for infrastructure that create sustainable foundations for ongoing DEI work
- Participants will develop critical questions to ask at their home institutions to ensure long-term sustainability of diversity initiatives
Ione T. Damasco (they/them) is the Associate Dean for Inclusive Excellence, Engagement, and Operations for the University Libraries at the University of Dayton. In their role, they provide leadership, guidance, and support for anti-racist, diversity, equity, and inclusion initiatives as well as outreach and engagement efforts across the Libraries. They are committed to centering well-being and empathy as core leadership values, highlighting the experiences of marginalized groups in their scholarship, and using dialogue as a form of praxis to create greater understanding of different perspectives.
Location: Online via Zoom
Embedding Inclusive Excellence in an Academic Library: Strategic Planning and Infrastructure Considerations
1/26/2023
Recorded 1/26/2023
While many of our libraries have issued public statements declaring a commitment to greater diversity, equity, and inclusion (DEI), many of us have struggled with how to move beyond words to enacting sustained, anti-oppressive actions. We will look at one library that used a multi-pronged, stepped approach to embed inclusive excellence as a framework in every department. Inclusive excellence recognizes an institution’s ability to succeed is dependent upon how fully it values, engages, and includes the rich diversity of each of its members. First, the library formalized its diversity committee, developing a charge and requiring representation from each department. Second, the library reconfigured a senior administrator position to include oversight for library-wide DEI initiatives. Finally, the library completed an inclusive diversity strategic planning process that solicited input from stakeholders across campus, with a particular emphasis on library employee engagement, ensuring the plan would connect to other campus DEI initiatives while meeting the needs of all library users. The presenter will discuss how these components are key to ensuring DEI frameworks are deeply embedded in a library’s culture and daily operations. Participants will consider approaches to infrastructure, professional development, outreach, and strategic planning that they can use at their own libraries.
Learning Objectives:
Ione T. Damasco (they/them) is the Associate Dean for Inclusive Excellence, Engagement, and Operations for the University Libraries at the University of Dayton. In their role, they provide leadership, guidance, and support for anti-racist, diversity, equity, and inclusion initiatives as well as outreach and engagement efforts across the Libraries. They are committed to centering well-being and empathy as core leadership values, highlighting the experiences of marginalized groups in their scholarship, and using dialogue as a form of praxis to create greater understanding of different perspectives.
Location: Online via Zoom
1/26/2023
Recorded 1/26/2023While many of our libraries have issued public statements declaring a commitment to greater diversity, equity, and inclusion (DEI), many of us have struggled with how to move beyond words to enacting sustained, anti-oppressive actions. We will look at one library that used a multi-pronged, stepped approach to embed inclusive excellence as a framework in every department. Inclusive excellence recognizes an institution’s ability to succeed is dependent upon how fully it values, engages, and includes the rich diversity of each of its members. First, the library formalized its diversity committee, developing a charge and requiring representation from each department. Second, the library reconfigured a senior administrator position to include oversight for library-wide DEI initiatives. Finally, the library completed an inclusive diversity strategic planning process that solicited input from stakeholders across campus, with a particular emphasis on library employee engagement, ensuring the plan would connect to other campus DEI initiatives while meeting the needs of all library users. The presenter will discuss how these components are key to ensuring DEI frameworks are deeply embedded in a library’s culture and daily operations. Participants will consider approaches to infrastructure, professional development, outreach, and strategic planning that they can use at their own libraries.
Learning Objectives:
- Participants will learn about approaches to include in a diversity strategic planning process
- Participants will learn about models for infrastructure that create sustainable foundations for ongoing DEI work
- Participants will develop critical questions to ask at their home institutions to ensure long-term sustainability of diversity initiatives
Ione T. Damasco (they/them) is the Associate Dean for Inclusive Excellence, Engagement, and Operations for the University Libraries at the University of Dayton. In their role, they provide leadership, guidance, and support for anti-racist, diversity, equity, and inclusion initiatives as well as outreach and engagement efforts across the Libraries. They are committed to centering well-being and empathy as core leadership values, highlighting the experiences of marginalized groups in their scholarship, and using dialogue as a form of praxis to create greater understanding of different perspectives.
Location: Online via Zoom
Human Resource and Fiscal Officer Virtual Networking Meeting
2/3/2023
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your email when you register and 1 hour before the meeting. We hope you will join us. Please send agenda items/questions to Yvette Wasko.
Location: Online
Via Zoom
2/3/2023
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your email when you register and 1 hour before the meeting. We hope you will join us. Please send agenda items/questions to Yvette Wasko.
Location: Online
Via Zoom
HR Challenges and Opportunities in 2023
2/7/2023
It doesn’t necessary take a crystal ball to see what’s coming down the pike for employers, including public libraries. This webinar will examine impending changes in the law and in the world of work. It will give attendees the opportunity to discuss how to cope with the challenges of the post-COVID world.
Learning Objectives: Drawing upon the collective experience and wisdom of our presenters and attendees, this webinar will:
Jim P. Wilkins, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLC
Jim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Amanda S Smith, Associate , OSBA-Certified Specialist in Labor and Employment Law, DE&I Officer , National Diversity Council Certified Diversity Professional Kastner Westman & Wilkins, LLC
Amanda’s unusual path to becoming a labor and employment attorney began with earning bachelor’s and master’s degrees in neuroscience at Allegheny College and Kent State University, respectively. After determining that a career in science ultimately was not for her, she took a job as a legal assistant following her graduate studies, and immediately fell in love with law.
That first position at a plaintiff’s side labor and employment firm quickly evolved into enrolling in classes at the University of Akron School of Law, where she eventually earned her juris doctor degree, summa cum laude. Her experience to-date as a management-side labor and employment attorney has led to some lively discussions at the dinner table back home with her father (a police chief) and mother (a former union president).
Amanda has found the work to be both fascinating and fulfilling. She represents employers in many types of labor and employment matters, including charges before the Equal Employment Opportunity Commission, Ohio Civil Rights Commission and other state fair employment practice agencies. She also counsels employers on litigation, arbitration and other alternative dispute resolution matters, as well as wage/hour compliance, performance and leave management, discipline, and workplace policies.
Location: Online via Zoom
2/7/2023
It doesn’t necessary take a crystal ball to see what’s coming down the pike for employers, including public libraries. This webinar will examine impending changes in the law and in the world of work. It will give attendees the opportunity to discuss how to cope with the challenges of the post-COVID world.
Learning Objectives: Drawing upon the collective experience and wisdom of our presenters and attendees, this webinar will:
- Discuss recruitment and retention strategies to cope with the Great Resignation;
- Discuss best practices and challenges with remote and hybrid work arrangements; and
- Anticipate upcoming changes in the law as well as the impact of the recent jump in Ohio’s minimum wage.
Jim P. Wilkins, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLCJim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Amanda S Smith, Associate , OSBA-Certified Specialist in Labor and Employment Law, DE&I Officer , National Diversity Council Certified Diversity Professional Kastner Westman & Wilkins, LLCAmanda’s unusual path to becoming a labor and employment attorney began with earning bachelor’s and master’s degrees in neuroscience at Allegheny College and Kent State University, respectively. After determining that a career in science ultimately was not for her, she took a job as a legal assistant following her graduate studies, and immediately fell in love with law.
That first position at a plaintiff’s side labor and employment firm quickly evolved into enrolling in classes at the University of Akron School of Law, where she eventually earned her juris doctor degree, summa cum laude. Her experience to-date as a management-side labor and employment attorney has led to some lively discussions at the dinner table back home with her father (a police chief) and mother (a former union president).
Amanda has found the work to be both fascinating and fulfilling. She represents employers in many types of labor and employment matters, including charges before the Equal Employment Opportunity Commission, Ohio Civil Rights Commission and other state fair employment practice agencies. She also counsels employers on litigation, arbitration and other alternative dispute resolution matters, as well as wage/hour compliance, performance and leave management, discipline, and workplace policies.
Location: Online via Zoom
HR Challenges and Opportunities in 2023
2/7/2023
Recorded 2/7/2023
It doesn’t necessary take a crystal ball to see what’s coming down the pike for employers, including public libraries. This webinar will examine impending changes in the law and in the world of work. It will give attendees the opportunity to discuss how to cope with the challenges of the post-COVID world.
Learning Objectives: Drawing upon the collective experience and wisdom of our presenters and attendees, this webinar will:
Jim P. Wilkins, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLC
Jim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Amanda S Smith, Associate , OSBA-Certified Specialist in Labor and Employment Law, DE&I Officer , National Diversity Council Certified Diversity Professional Kastner Westman & Wilkins, LLC
Amanda’s unusual path to becoming a labor and employment attorney began with earning bachelor’s and master’s degrees in neuroscience at Allegheny College and Kent State University, respectively. After determining that a career in science ultimately was not for her, she took a job as a legal assistant following her graduate studies, and immediately fell in love with law.
That first position at a plaintiff’s side labor and employment firm quickly evolved into enrolling in classes at the University of Akron School of Law, where she eventually earned her juris doctor degree, summa cum laude. Her experience to-date as a management-side labor and employment attorney has led to some lively discussions at the dinner table back home with her father (a police chief) and mother (a former union president).
Amanda has found the work to be both fascinating and fulfilling. She represents employers in many types of labor and employment matters, including charges before the Equal Employment Opportunity Commission, Ohio Civil Rights Commission and other state fair employment practice agencies. She also counsels employers on litigation, arbitration and other alternative dispute resolution matters, as well as wage/hour compliance, performance and leave management, discipline, and workplace policies.
Location: Online via Zoom
2/7/2023
Recorded 2/7/2023It doesn’t necessary take a crystal ball to see what’s coming down the pike for employers, including public libraries. This webinar will examine impending changes in the law and in the world of work. It will give attendees the opportunity to discuss how to cope with the challenges of the post-COVID world.
Learning Objectives: Drawing upon the collective experience and wisdom of our presenters and attendees, this webinar will:
- Discuss recruitment and retention strategies to cope with the Great Resignation;
- Discuss best practices and challenges with remote and hybrid work arrangements; and
- Anticipate upcoming changes in the law as well as the impact of the recent jump in Ohio’s minimum wage.
Jim P. Wilkins, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLCJim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Amanda S Smith, Associate , OSBA-Certified Specialist in Labor and Employment Law, DE&I Officer , National Diversity Council Certified Diversity Professional Kastner Westman & Wilkins, LLCAmanda’s unusual path to becoming a labor and employment attorney began with earning bachelor’s and master’s degrees in neuroscience at Allegheny College and Kent State University, respectively. After determining that a career in science ultimately was not for her, she took a job as a legal assistant following her graduate studies, and immediately fell in love with law.
That first position at a plaintiff’s side labor and employment firm quickly evolved into enrolling in classes at the University of Akron School of Law, where she eventually earned her juris doctor degree, summa cum laude. Her experience to-date as a management-side labor and employment attorney has led to some lively discussions at the dinner table back home with her father (a police chief) and mother (a former union president).
Amanda has found the work to be both fascinating and fulfilling. She represents employers in many types of labor and employment matters, including charges before the Equal Employment Opportunity Commission, Ohio Civil Rights Commission and other state fair employment practice agencies. She also counsels employers on litigation, arbitration and other alternative dispute resolution matters, as well as wage/hour compliance, performance and leave management, discipline, and workplace policies.
Location: Online via Zoom
Strategic Leadership
2/8/2023
This webinar is also part of the 2022-2023 Leadership Academy.
This Webinar will provide a brief overview of strategic leadership, provide you with tools to infuse strategic thinking into your library operations, and will discuss strategic leadership in an ever changing world.
Learning objectives:
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.
Location: Online via Zoom
2/8/2023
This webinar is also part of the 2022-2023 Leadership Academy.
This Webinar will provide a brief overview of strategic leadership, provide you with tools to infuse strategic thinking into your library operations, and will discuss strategic leadership in an ever changing world.
Learning objectives:
- Participants will learn the difference between strategy and leadership skills vs operations and management skills, and will understand the importance of weaving these critical skills together.
- Participants will learn several integral tools for infusing their management style with strategic thinking.
- Participants will discuss trends and potential impacts on future library operations
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.Location: Online via Zoom
Strategic Leadership
2/8/2023
Recorded 2/8/2023
This webinar is also part of the 2022-2023 Leadership Academy.
This Webinar will provide a brief overview of strategic leadership, provide you with tools to infuse strategic thinking into your library operations, and will discuss strategic leadership in an ever changing world.
Learning objectives:
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.
Location: Online via Zoom
2/8/2023
Recorded 2/8/2023This webinar is also part of the 2022-2023 Leadership Academy.
This Webinar will provide a brief overview of strategic leadership, provide you with tools to infuse strategic thinking into your library operations, and will discuss strategic leadership in an ever changing world.
Learning objectives:
- Participants will learn the difference between strategy and leadership skills vs operations and management skills, and will understand the importance of weaving these critical skills together.
- Participants will learn several integral tools for infusing their management style with strategic thinking.
- Participants will discuss trends and potential impacts on future library operations
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.Location: Online via Zoom
Intersectionality 101
2/14/2023
Intersectionality is a concept that allows us to examine multiple areas of our lives and social identities. During this session, participants will examine what it actually is, discuss the history of the theory and begin to apply an intersectional lens.
Learning Objectives:
Location: Online via Zoom
2/14/2023
Intersectionality is a concept that allows us to examine multiple areas of our lives and social identities. During this session, participants will examine what it actually is, discuss the history of the theory and begin to apply an intersectional lens.Learning Objectives:
- Identify intersectionality as a lens
- Identify how intersectionality can be utilized in their respective spaces
- Identify resources for support and continued learning
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of Diversity, Equity and Inclusion. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Marquis Davis earned his Bachelor of Science in Sports Administration in 2012 from Kent State University. He also earned a Master of Arts in Sport and Recreation Management in 2015 from Kent State University. Marquis is a strong advocate for student success, not only in their academic, but in their personal lives. Marquis joins DEI after spending the last five years in the Undergraduate Programs Office in the Ambassador Crawford College of Business and Entrepreneurship as their Academic Diversity Outreach Coordinator. Marquis was very instrumental with helping create diversity initiatives with the Ambassador Crawford College of Business and Entrepreneurship; Diversity in Business (an interest area) within the Business Learning Community (BLC), developing the Cultural Diversity course for first-year students in the BLC, and establishing The Network. Marquis has a passion for developing creative diversity programming for faculty, staff and students.
Location: Online via Zoom
The Science of Library Marketing: Why Now is the Perfect Time to Experiment with Your Library Promotions (And How to Do It)
2/15/2023
It goes without saying that libraries navigated a lifetime worth of challenges in the pandemic. Those challenges taught us an important lesson: we can do important things! As we emerge from the pandemic, now is the best time to ask exciting questions about your library promotions. What worked? What didn’t? What might work now that didn’t work in the past? In this session, you’ll have a chance to think like a library marketing scientist. Learn how to form a hypothesis, set up your experiments, record and analyze your results, and tie all of this to your marketing goals. Leave with the knowledge and inspiration to find new ways to get people to use your library.
Learning Objectives:
Angela Hursh, Senior Engagement Consultant, NoveList
In this role she helps libraries create effective and engaging marketing, within budget and with a personalized approach. Angela’s background includes more than six years as the Content Team Leader for the Public Library of Cincinnati and Hamilton County, and more than 20 years as an Emmy-award winning broadcast television news journalist. Angela is passionate about library marketing and has expertise in collection marketing, strategy, public relations, email, and social media.
2/15/2023
It goes without saying that libraries navigated a lifetime worth of challenges in the pandemic. Those challenges taught us an important lesson: we can do important things! As we emerge from the pandemic, now is the best time to ask exciting questions about your library promotions. What worked? What didn’t? What might work now that didn’t work in the past? In this session, you’ll have a chance to think like a library marketing scientist. Learn how to form a hypothesis, set up your experiments, record and analyze your results, and tie all of this to your marketing goals. Leave with the knowledge and inspiration to find new ways to get people to use your library.
Learning Objectives:
- How to use your library's current promotional metrics to spot trends and create experiments that can further your library's overall strategic goals.
- A list of marketing factors to test.
- A list of metrics every library marketer needs to track and analyze.
- How to make marketing experimentation a consistent (and fun!) part of your job.
Angela Hursh, Senior Engagement Consultant, NoveListIn this role she helps libraries create effective and engaging marketing, within budget and with a personalized approach. Angela’s background includes more than six years as the Content Team Leader for the Public Library of Cincinnati and Hamilton County, and more than 20 years as an Emmy-award winning broadcast television news journalist. Angela is passionate about library marketing and has expertise in collection marketing, strategy, public relations, email, and social media.
The Science of Library Marketing: Why Now is the Perfect Time to Experiment with Your Library Promotions (And How to Do It)
2/15/2023
Recorded 2/15/2023
It goes without saying that libraries navigated a lifetime worth of challenges in the pandemic. Those challenges taught us an important lesson: we can do important things! As we emerge from the pandemic, now is the best time to ask exciting questions about your library promotions. What worked? What didn’t? What might work now that didn’t work in the past? In this session, you’ll have a chance to think like a library marketing scientist. Learn how to form a hypothesis, set up your experiments, record and analyze your results, and tie all of this to your marketing goals. Leave with the knowledge and inspiration to find new ways to get people to use your library.
Learning Objectives:
Angela Hursh, Senior Engagement Consultant, NoveList
In this role she helps libraries create effective and engaging marketing, within budget and with a personalized approach. Angela’s background includes more than six years as the Content Team Leader for the Public Library of Cincinnati and Hamilton County, and more than 20 years as an Emmy-award winning broadcast television news journalist. Angela is passionate about library marketing and has expertise in collection marketing, strategy, public relations, email, and social media.
2/15/2023
Recorded 2/15/2023It goes without saying that libraries navigated a lifetime worth of challenges in the pandemic. Those challenges taught us an important lesson: we can do important things! As we emerge from the pandemic, now is the best time to ask exciting questions about your library promotions. What worked? What didn’t? What might work now that didn’t work in the past? In this session, you’ll have a chance to think like a library marketing scientist. Learn how to form a hypothesis, set up your experiments, record and analyze your results, and tie all of this to your marketing goals. Leave with the knowledge and inspiration to find new ways to get people to use your library.
Learning Objectives:
- How to use your library's current promotional metrics to spot trends and create experiments that can further your library's overall strategic goals.
- A list of marketing factors to test.
- A list of metrics every library marketer needs to track and analyze.
- How to make marketing experimentation a consistent (and fun!) part of your job.
Angela Hursh, Senior Engagement Consultant, NoveListIn this role she helps libraries create effective and engaging marketing, within budget and with a personalized approach. Angela’s background includes more than six years as the Content Team Leader for the Public Library of Cincinnati and Hamilton County, and more than 20 years as an Emmy-award winning broadcast television news journalist. Angela is passionate about library marketing and has expertise in collection marketing, strategy, public relations, email, and social media.
New Supervisors' Academy
2/23/2023
The 2023 NEO-RLS New Supervisors' Academy is looking for new attendees.
Becoming a supervisor adds new and different challenges to your work day regardless of the type of library you work in or the size of library you work in. The Academy's courses will provide you with the skills and confidence you need to handle the many and varied challenges of being a supervisor. Programs will focus on three key areas: leadership, communication and staff development. The Academy is appropriate for new supervisors in multi-type libraries and for those who want a refresher.
"I enjoyed getting to know other supervisors and hear about their struggles and victories. Finding common ground was really nice since so many of us were in the same situation."
Session 1
Thursday, February 23, 2022 - Twinsburg Public Library
9:30 am - 4:00 pm
It all Starts with Attitude and Knowing Yourself
Being a good supervisor starts with having a great attitude and our series will begin with the opportunity to listen and interact with leaders as they share their experiences regarding the impact of attitude. Be sure to bring your most pressing questions.
The panel will consist of:
Kacie V. Armstrong, Director, Euclid Public Library
Chuck Vesei, Library Director, Baldwin Wallace University
Anastasia Diamond-Ortiz, Chief Executive Officer/Director, Lorain Public Library System
Carlos Latimer, Executive Director, East Cleveland Public Library
DeeAnna Culbertson, Director, Madison Public Library
The afternoon will focus on a Myers Briggs assessment. The Myers-Briggs Type Indicator (MBTI) assessment provides a useful method for understanding people by looking at eight personality preferences that everyone uses at different times. One of the most critical aspects of the MBTI is that it identifies preferences, not abilities or skills. It is designed to bring type awareness to those who might find growth and learning within its ideas. You will have fun exploring and validating your type preferences. The MBTI is the most popular assessment in the world and has been applied as a tool for many years by a variety of users around the globe. This assessment will not only help you to know yourself but give you insights into how your employees work.
Presenter:
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges.
For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
Session 2
Thursday, March 16, 2023 at 10:00 - 11:00 a.m. From Your Desktop
Change Course without Rocking the Boat
As new supervisors you may find unresolved challenges with your staff that need to be addressed sooner rather than later. How do you go about addressing something that might have been brewing for a long time without Rocking the Boat? Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.
Presenter:
Cheryl Kuonen, Director, Mentor Public Library
Session 3
Tuesday, April 18, 2023 at 9:30 am to 12:00 pm From Your Desktop
Resolving Conflict through Trust and Team Building
Whether you are a new a supervisor or a seasoned manager, this interactive webinar will help you enhance your skills in managing your team. The webinar will focus on building a cohesive team and creating and maintaining trust. It will also provide a step-by-step guide for having difficult conversations and give participants the opportunity to practice conversations about common work situations.
Learning Objectives:
Taurean J. Johnson (who also goes by TJ) serves as a Commissioner with the Federal Mediation and Conciliation Service (FMCS). In his capacity as Commissioner, Mr. Johnson works with parties in the private, public and federal sectors, mediating collective bargaining agreements, grievances, and employment disputes. In addition to his mediation work, Mr. Johnson frequently delivers training programs to labor and management groups. Taurean attended the University of Cincinnati (UC) earning dual degrees in Political Science and African American Studies.
Session 4
Thursday, May 4, 2023 - Cuyahoga Falls Library
9:30 am - 4:00 pm
Supervising with Confidence: A Skills Assessment
Supervisors must balance a variety of competing priorities while working with a variety of people. Fortunately, the necessary skills of an effective supervisor can be learned. In the morning we will focus on the five key supervisory skills, complete a self-evaluation relating to the five skills and develop a plan of action that relates to the skills you'd like to most improve in the following 90 days. You will have a chance to put the supervisory skills into practice during game simulation. This interactive workshop will focus on the five key supervisory skills that form the New Supervisor's Tool Kit.
Learning Objectives:
Ragan Snead, Executive Director, Northeast Ohio Regional Library System, has 12 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has experience in management, community outreach, and strategic planning. She received her MLIS from Kent State University and her MBA from Lake Erie College.
Session 5
Wednesday, May 31, 2023 at 10:00 - 11:30am from Your Desktop
HR Stuff Every New Supervisor Should Know: Having a Solid Legal Foundation
Learning Objectives:
Jim P. Wilkins, Shareholder, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLC
Jim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Wednesday, June 14, 2023 at 10:00 - 11:30am from Your Desktop
HR Stuff Every New Supervisor Should Know: Skills Needed to Effectively Manage People
Jim P. Wilkins, Shareholder, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLC
Session 7
Wednesday, July 12, 2023
10:00 am - 11:00 am
Time Management Yours and Theirs
Time management is one of the most important skills that any manager/supervisor should have. Understanding, implementing and following effective time management practices will help you accomplish more.
Learning objectives:
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 11 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organizations and co-chairs PLA’s Membership Advisory Group. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.
Session 8
Tuesday, August 22, 2023
10:00 am - 12:30 pm
Boosting Your Leadership Self Confidence
This webinar offers positive actions leaders must take to help break free from stress, perfectionism and self-doubt so they can find the confidence to work and lead effectively.
Learning Objectives:
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges.
Session 9
Thursday, September 14, 2023 -Stow-Munroe Falls Public Library
9:30 am - 3:30 pm
Presenter:
Date and Presenter TBD
10:00 am - 11:00 am
Making Budgeting Decisions
Session 11
Thursday, November 9, 2023 - Location TBA
9:30 am - 3:30 pm
Interviewing, and Caring for Yourself
The last session of the Academy will focus on supervisory skills that are often overlooked until they are necessary.
Interviewing Techniques for New Supervisors
Hiring great employees is critical to an organization's success and makes life easier for everyone. The key to hiring the right person starts with the application and interview process. You will learn how to create an interview plan, how to construct appropriate interview questions that provide the information you need, and how to avoid common interview mistakes. In addition, we will cover what is and isn't legal to ask a candidate and how to evaluate the information you have received in order to make the best decision.
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built a robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.
Taking Care of Yourself
As supervisors and leaders we know we should care for ourselves but we often don't. We are focused on taking care of our organizations, our employees and meeting our goals. However, neglecting yourself can become a very real detriment to your team while healthy self-care can actually increase your effectiveness and that of your employees. Self-care is a hallmark of effective leaders. Learn how to recognize when you need to focus on yourself and what questions to ask to begin taking care of yourself.
Lunch and light refreshments will be provided.
Presenter:
Ragan Snead, Executive Director, Northeast Ohio Regional Library System
Location: Online and at various libraries
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
2/23/2023
The 2023 NEO-RLS New Supervisors' Academy is looking for new attendees.
Becoming a supervisor adds new and different challenges to your work day regardless of the type of library you work in or the size of library you work in. The Academy's courses will provide you with the skills and confidence you need to handle the many and varied challenges of being a supervisor. Programs will focus on three key areas: leadership, communication and staff development. The Academy is appropriate for new supervisors in multi-type libraries and for those who want a refresher.
- The Academy is a blended course which runs from February through November and consists of 4 in-person workshops, 2 online workshops and 5 webinars.
- We recommend that you attend the Academy in its entirety in order to maximize your learning.
- Archives of live webinars will be available at your convenience for those attending the Academy in its entirety and experiencing a scheduling conflict.
- Live webinars will be available individually for registration for those NOT attending the Academy in its entirety.
"I enjoyed getting to know other supervisors and hear about their struggles and victories. Finding common ground was really nice since so many of us were in the same situation."
Session 1
Thursday, February 23, 2022 - Twinsburg Public Library
9:30 am - 4:00 pm
It all Starts with Attitude and Knowing Yourself
Being a good supervisor starts with having a great attitude and our series will begin with the opportunity to listen and interact with leaders as they share their experiences regarding the impact of attitude. Be sure to bring your most pressing questions.
The panel will consist of:
Kacie V. Armstrong, Director, Euclid Public Library
Chuck Vesei, Library Director, Baldwin Wallace University
Anastasia Diamond-Ortiz, Chief Executive Officer/Director, Lorain Public Library System
Carlos Latimer, Executive Director, East Cleveland Public Library
DeeAnna Culbertson, Director, Madison Public Library
The afternoon will focus on a Myers Briggs assessment. The Myers-Briggs Type Indicator (MBTI) assessment provides a useful method for understanding people by looking at eight personality preferences that everyone uses at different times. One of the most critical aspects of the MBTI is that it identifies preferences, not abilities or skills. It is designed to bring type awareness to those who might find growth and learning within its ideas. You will have fun exploring and validating your type preferences. The MBTI is the most popular assessment in the world and has been applied as a tool for many years by a variety of users around the globe. This assessment will not only help you to know yourself but give you insights into how your employees work.
Presenter:
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges. For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
Session 2
Thursday, March 16, 2023 at 10:00 - 11:00 a.m. From Your Desktop
Change Course without Rocking the Boat
As new supervisors you may find unresolved challenges with your staff that need to be addressed sooner rather than later. How do you go about addressing something that might have been brewing for a long time without Rocking the Boat? Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.
Presenter:
Cheryl Kuonen, Director, Mentor Public LibrarySession 3
Tuesday, April 18, 2023 at 9:30 am to 12:00 pm From Your Desktop
Resolving Conflict through Trust and Team Building
Whether you are a new a supervisor or a seasoned manager, this interactive webinar will help you enhance your skills in managing your team. The webinar will focus on building a cohesive team and creating and maintaining trust. It will also provide a step-by-step guide for having difficult conversations and give participants the opportunity to practice conversations about common work situations.
Learning Objectives:
- Learn how to create and build a cohesive team
- Learn the dos and don’ts of creating and maintaining trust
- Learn a step-by-step process for having difficult conversations
Taurean J. Johnson (who also goes by TJ) serves as a Commissioner with the Federal Mediation and Conciliation Service (FMCS). In his capacity as Commissioner, Mr. Johnson works with parties in the private, public and federal sectors, mediating collective bargaining agreements, grievances, and employment disputes. In addition to his mediation work, Mr. Johnson frequently delivers training programs to labor and management groups. Taurean attended the University of Cincinnati (UC) earning dual degrees in Political Science and African American Studies.Session 4
Thursday, May 4, 2023 - Cuyahoga Falls Library
9:30 am - 4:00 pm
Supervising with Confidence: A Skills Assessment
Supervisors must balance a variety of competing priorities while working with a variety of people. Fortunately, the necessary skills of an effective supervisor can be learned. In the morning we will focus on the five key supervisory skills, complete a self-evaluation relating to the five skills and develop a plan of action that relates to the skills you'd like to most improve in the following 90 days. You will have a chance to put the supervisory skills into practice during game simulation. This interactive workshop will focus on the five key supervisory skills that form the New Supervisor's Tool Kit.
Learning Objectives:
- Understand the role of the supervisor
- Identify five key supervisory skills
- Learn key steps in effective planning
- Learn how to delegate
- Learn ways to handle competing and/or shifting priorities
- Learn about effective goal setting
- Learn how to get results with your team
Ragan Snead, Executive Director, Northeast Ohio Regional Library System, has 12 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has experience in management, community outreach, and strategic planning. She received her MLIS from Kent State University and her MBA from Lake Erie College. Session 5
Wednesday, May 31, 2023 at 10:00 - 11:30am from Your Desktop
HR Stuff Every New Supervisor Should Know: Having a Solid Legal Foundation
Learning Objectives:
- Understanding the relevant legal landscape as related to leading and supervising employees;
- Recognizing inappropriate workplace behavior (e.g., misconduct, job performance deficiencies, harassment, tardiness and attendance);
- Knowing how to respond lawfully and effectively to inappropriate behaviors in the workplace
Jim P. Wilkins, Shareholder, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLCJim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Wednesday, June 14, 2023 at 10:00 - 11:30am from Your Desktop
HR Stuff Every New Supervisor Should Know: Skills Needed to Effectively Manage People
- Development of effective leadership and employee relations skills, particularly for new supervisors and those who have been promoted from within;
- Considering effective performance management and corrective action techniques.
- Developing effective documentation
Jim P. Wilkins, Shareholder, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLC
Session 7
Wednesday, July 12, 2023
10:00 am - 11:00 am
Time Management Yours and Theirs
Time management is one of the most important skills that any manager/supervisor should have. Understanding, implementing and following effective time management practices will help you accomplish more.
Learning objectives:
- Valuing your own time
- Setting realistic priorities
- Delegating tasks effectively
- Recognizing and avoiding time wasters
- Taking Action
- Practical Tools
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 11 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organizations and co-chairs PLA’s Membership Advisory Group. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.Session 8
Tuesday, August 22, 2023
10:00 am - 12:30 pm
Boosting Your Leadership Self Confidence
This webinar offers positive actions leaders must take to help break free from stress, perfectionism and self-doubt so they can find the confidence to work and lead effectively.
Learning Objectives:
- Achieve confidence and break free from self-doubt
- Find your voice to speak and act with assertiveness
- Build resilience and bounce back from setbacks
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges. Session 9
Thursday, September 14, 2023 -Stow-Munroe Falls Public Library
9:30 am - 3:30 pm
Setting Performance Goals and Evaluations
In the morning session we will learn about setting performance goals, monitoring performance, and conducting periodic evaluations - all critical job skills for all supervisors. We will utilize real-life scenarios through group activities to reinforce these skills.
Performance Planning
The afternoon session will focus on professional language to use in writing the evaluation that will provide clear, empowering conversations with employees. Scenario-based group learning will also be used in this session. Handouts will give those in attendance useful takeaways to assist in all aspects of the performance process.
Presenter:
Colleen Kelly, MATLT, MAED
Colleen spent 28 ½ years working for the Willoughby-Eastlake Public Library in a variety of roles. She started her library career as a part-time circulation clerk, worked as the Head of Circulation at the Eastlake Library, served as the Technology Coordinator for 15 years and ended her career as the first Human Resources Coordinator. Colleen also served as a member of many committees and chaired the Staff Recognition, Staff Development Day and Staff Training committees. Along the way, she helped form the union and served as the Union President for 6 years – negotiating two contracts.
Serving in her many roles at the library gave Colleen a varied experience with the performance evaluation process. She supervised several clerks and computer technicians over the years and used many different types of evaluations. She also served on 2 committees that created the different evaluation forms and processes.
Colleen retired on July 1st of 2021. She spends most days enjoying the company of her 12 grandchildren. She has a passion for training and is working on developing training programs on several topics.
Date and Presenter TBD
10:00 am - 11:00 am
Making Budgeting Decisions
Session 11
Thursday, November 9, 2023 - Location TBA
9:30 am - 3:30 pm
Interviewing, and Caring for Yourself
The last session of the Academy will focus on supervisory skills that are often overlooked until they are necessary.
Interviewing Techniques for New Supervisors
Hiring great employees is critical to an organization's success and makes life easier for everyone. The key to hiring the right person starts with the application and interview process. You will learn how to create an interview plan, how to construct appropriate interview questions that provide the information you need, and how to avoid common interview mistakes. In addition, we will cover what is and isn't legal to ask a candidate and how to evaluate the information you have received in order to make the best decision.
Learning Objectives:
- Learn how to present the current open position
- Develop a workable hiring strategy
- Understand how to determine which candidates to interview
- Practice steps and techniques to use in a behavioral based interview
- Recognize how to use silence effectively when interviewing.
- Learn how to uncover past personal and work behaviors.
- Utilize examples of past behaviors to predict future performance.
- Understand the importance and how to welcome newly hired employees
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built a robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.Taking Care of Yourself
As supervisors and leaders we know we should care for ourselves but we often don't. We are focused on taking care of our organizations, our employees and meeting our goals. However, neglecting yourself can become a very real detriment to your team while healthy self-care can actually increase your effectiveness and that of your employees. Self-care is a hallmark of effective leaders. Learn how to recognize when you need to focus on yourself and what questions to ask to begin taking care of yourself.
Lunch and light refreshments will be provided.
Presenter:
Ragan Snead, Executive Director, Northeast Ohio Regional Library SystemLocation: Online and at various libraries
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
Public Relations and Marketing Networking Meeting
3/1/2023
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Email topics ahead of time to Jeff Laser.
Location: Online via Zoom
3/1/2023
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Email topics ahead of time to Jeff Laser.
Location: Online via Zoom
Responding to Uncomfortable Situations in the Library Setting
3/1/2023
Many times we are caught off-guard by inappropriate comments and aren’t prepared to respond in the moment. In this session, we provide simple responses for common scenarios, that prepare you to curtail the behavior and make it clear that what is happening is not ok. Learning Objectives:
Emily Correa is the Deputy Director for the Campbell County Public Library System. She was a member of the 45th Class of Leadership Lynchburg in 2021, and was named one of Lynchburg Business Magazine's Top 20 Under 40 in 2022. Emily currently serves on the editorial board of Virginia Libraries journal. Previously she was involved in leadership with the Virginia Library Association, the Mid-Atlantic Library Alliance, The Power of WE Lynchburg, and the County of Campbell.
Dana Bomba is a Branch Manager with the Chesterfield County Public Library, near Richmond, Virginia and the 2022 Virginia Library Association’s Librarian of the Year. Her primary focuses are strategic initiatives, community outreach opportunities, and staff development. As an experienced manager, Dana is committed to team building and coaching her employees to excellence. As a frontline manager, she is driven to create connections with her community and takes pride in providing personalized service to every customer. Previously she served on the Executive Board of the Central Virginia Young Professionals and the Conference Committee for the Virginia Library Association.
Location: Online via Zoom
3/1/2023
Many times we are caught off-guard by inappropriate comments and aren’t prepared to respond in the moment. In this session, we provide simple responses for common scenarios, that prepare you to curtail the behavior and make it clear that what is happening is not ok. Learning Objectives:
- Participants will learn how to identify different types of harassment.
- Participants will become empowered to speak up when faced with an uncomfortable situation.
- Participants will leave with several statements they can use in future conversations.
Emily Correa is the Deputy Director for the Campbell County Public Library System. She was a member of the 45th Class of Leadership Lynchburg in 2021, and was named one of Lynchburg Business Magazine's Top 20 Under 40 in 2022. Emily currently serves on the editorial board of Virginia Libraries journal. Previously she was involved in leadership with the Virginia Library Association, the Mid-Atlantic Library Alliance, The Power of WE Lynchburg, and the County of Campbell.Dana Bomba is a Branch Manager with the Chesterfield County Public Library, near Richmond, Virginia and the 2022 Virginia Library Association’s Librarian of the Year. Her primary focuses are strategic initiatives, community outreach opportunities, and staff development. As an experienced manager, Dana is committed to team building and coaching her employees to excellence. As a frontline manager, she is driven to create connections with her community and takes pride in providing personalized service to every customer. Previously she served on the Executive Board of the Central Virginia Young Professionals and the Conference Committee for the Virginia Library Association.Location: Online via Zoom
Responding to Uncomfortable Situations in the Library Setting
3/1/2023
Recorded 3/1/2023
Many times we are caught off-guard by inappropriate comments and aren’t prepared to respond in the moment. In this session, we provide simple responses for common scenarios, that prepare you to curtail the behavior and make it clear that what is happening is not ok. Learning Objectives:
Emily Correa is the Deputy Director for the Campbell County Public Library System. She was a member of the 45th Class of Leadership Lynchburg in 2021, and was named one of Lynchburg Business Magazine's Top 20 Under 40 in 2022. Emily currently serves on the editorial board of Virginia Libraries journal. Previously she was involved in leadership with the Virginia Library Association, the Mid-Atlantic Library Alliance, The Power of WE Lynchburg, and the County of Campbell.
Dana Bomba is a Branch Manager with the Chesterfield County Public Library, near Richmond, Virginia and the 2022 Virginia Library Association’s Librarian of the Year. Her primary focuses are strategic initiatives, community outreach opportunities, and staff development. As an experienced manager, Dana is committed to team building and coaching her employees to excellence. As a frontline manager, she is driven to create connections with her community and takes pride in providing personalized service to every customer. Previously she served on the Executive Board of the Central Virginia Young Professionals and the Conference Committee for the Virginia Library Association.
Location: Online via Zoom
3/1/2023
Recorded 3/1/2023Many times we are caught off-guard by inappropriate comments and aren’t prepared to respond in the moment. In this session, we provide simple responses for common scenarios, that prepare you to curtail the behavior and make it clear that what is happening is not ok. Learning Objectives:
- Participants will learn how to identify different types of harassment.
- Participants will become empowered to speak up when faced with an uncomfortable situation.
- Participants will leave with several statements they can use in future conversations.
Emily Correa is the Deputy Director for the Campbell County Public Library System. She was a member of the 45th Class of Leadership Lynchburg in 2021, and was named one of Lynchburg Business Magazine's Top 20 Under 40 in 2022. Emily currently serves on the editorial board of Virginia Libraries journal. Previously she was involved in leadership with the Virginia Library Association, the Mid-Atlantic Library Alliance, The Power of WE Lynchburg, and the County of Campbell.Dana Bomba is a Branch Manager with the Chesterfield County Public Library, near Richmond, Virginia and the 2022 Virginia Library Association’s Librarian of the Year. Her primary focuses are strategic initiatives, community outreach opportunities, and staff development. As an experienced manager, Dana is committed to team building and coaching her employees to excellence. As a frontline manager, she is driven to create connections with her community and takes pride in providing personalized service to every customer. Previously she served on the Executive Board of the Central Virginia Young Professionals and the Conference Committee for the Virginia Library Association.Location: Online via Zoom
Nervous, scared and unsure: How access to librarians in high school can impact first-year students’ research readiness and library anxiety
3/2/2023
How does access to a school librarian help students prepare for their first year of college? Do students feel more prepared for college-level research? Does it have any effect on feelings of library anxiety? Did remote learning have an impact? In fall 2021, we conducted a survey of first-year students from Ohio at Miami University and The Ohio State University at Newark to help answer these questions. We analyzed student responses based on the different types of high schools and districts they attended throughout Ohio. In this session, we will discuss the results of our findings that when students receive librarian help in high school, they feel measurably more confident about doing college-level research. But what happens when students don't receive this help? We will discuss these findings as well. In addition, we will share our students' understanding of how college librarians can help them in their own words and discuss how we have changed our own approaches to our work with first-year students in instruction, reference, and web services.
Learning Objectives:
Presenters:
Abigail Morgan is a Social Sciences Librarian at Miami University, with liaison responsibilities to the business school as well as the departments of Anthropology and Teaching, Curriculum, & Educational Inquiry. She works with first-year students as an instructor in a first-year research experience credit-bearing class and in the business school’s first-year integrated core curriculum. She worked previously as a middle school teacher and school librarian.
Jerry Yarnetsky is a web services librarian at Miami University where he focuses on user experience and accessibility. He also teaches a course on interaction design and development at Miami. He previously worked extensively with incoming students at Montgomery County Community College in metro Philadelphia.
Janell Verdream is an Instruction Librarian at The Ohio State University- Newark and Central Ohio Technical College. She works primarily with first- and second-year students in a credit-bearing research class, as well as in one-shot library sessions.
Location: Online via Zoom
3/2/2023
How does access to a school librarian help students prepare for their first year of college? Do students feel more prepared for college-level research? Does it have any effect on feelings of library anxiety? Did remote learning have an impact? In fall 2021, we conducted a survey of first-year students from Ohio at Miami University and The Ohio State University at Newark to help answer these questions. We analyzed student responses based on the different types of high schools and districts they attended throughout Ohio. In this session, we will discuss the results of our findings that when students receive librarian help in high school, they feel measurably more confident about doing college-level research. But what happens when students don't receive this help? We will discuss these findings as well. In addition, we will share our students' understanding of how college librarians can help them in their own words and discuss how we have changed our own approaches to our work with first-year students in instruction, reference, and web services.
Learning Objectives:
- Describe the differences in exposure to library instruction reported by students in Ohio high schools.
- Understand first-year students’ self-described knowledge of college librarians
- Implement at least one new strategy to overcome first-year students’ library anxiety
Presenters:
Abigail Morgan is a Social Sciences Librarian at Miami University, with liaison responsibilities to the business school as well as the departments of Anthropology and Teaching, Curriculum, & Educational Inquiry. She works with first-year students as an instructor in a first-year research experience credit-bearing class and in the business school’s first-year integrated core curriculum. She worked previously as a middle school teacher and school librarian.Jerry Yarnetsky is a web services librarian at Miami University where he focuses on user experience and accessibility. He also teaches a course on interaction design and development at Miami. He previously worked extensively with incoming students at Montgomery County Community College in metro Philadelphia.Janell Verdream is an Instruction Librarian at The Ohio State University- Newark and Central Ohio Technical College. She works primarily with first- and second-year students in a credit-bearing research class, as well as in one-shot library sessions.Location: Online via Zoom
Nervous, scared and unsure: How access to librarians in high school can impact first-year students’ research readiness and library anxiety
3/2/2023
Recorded 3/2/2023
How does access to a school librarian help students prepare for their first year of college? Do students feel more prepared for college-level research? Does it have any effect on feelings of library anxiety? Did remote learning have an impact? In fall 2021, we conducted a survey of first-year students from Ohio at Miami University and The Ohio State University at Newark to help answer these questions. We analyzed student responses based on the different types of high schools and districts they attended throughout Ohio. In this session, we will discuss the results of our findings that when students receive librarian help in high school, they feel measurably more confident about doing college-level research. But what happens when students don't receive this help? We will discuss these findings as well. In addition, we will share our students' understanding of how college librarians can help them in their own words and discuss how we have changed our own approaches to our work with first-year students in instruction, reference, and web services.
Learning Objectives:
Presenters:
Abigail Morgan is a Social Sciences Librarian at Miami University, with liaison responsibilities to the business school as well as the departments of Anthropology and Teaching, Curriculum, & Educational Inquiry. She works with first-year students as an instructor in a first-year research experience credit-bearing class and in the business school’s first-year integrated core curriculum. She worked previously as a middle school teacher and school librarian.
Jerry Yarnetsky is a web services librarian at Miami University where he focuses on user experience and accessibility. He also teaches a course on interaction design and development at Miami. He previously worked extensively with incoming students at Montgomery County Community College in metro Philadelphia.
Janell Verdream is an Instruction Librarian at The Ohio State University- Newark and Central Ohio Technical College. She works primarily with first- and second-year students in a credit-bearing research class, as well as in one-shot library sessions.
Location: Online via Zoom
3/2/2023
Recorded 3/2/2023How does access to a school librarian help students prepare for their first year of college? Do students feel more prepared for college-level research? Does it have any effect on feelings of library anxiety? Did remote learning have an impact? In fall 2021, we conducted a survey of first-year students from Ohio at Miami University and The Ohio State University at Newark to help answer these questions. We analyzed student responses based on the different types of high schools and districts they attended throughout Ohio. In this session, we will discuss the results of our findings that when students receive librarian help in high school, they feel measurably more confident about doing college-level research. But what happens when students don't receive this help? We will discuss these findings as well. In addition, we will share our students' understanding of how college librarians can help them in their own words and discuss how we have changed our own approaches to our work with first-year students in instruction, reference, and web services.
Learning Objectives:
- Describe the differences in exposure to library instruction reported by students in Ohio high schools.
- Understand first-year students’ self-described knowledge of college librarians
- Implement at least one new strategy to overcome first-year students’ library anxiety
Presenters:
Abigail Morgan is a Social Sciences Librarian at Miami University, with liaison responsibilities to the business school as well as the departments of Anthropology and Teaching, Curriculum, & Educational Inquiry. She works with first-year students as an instructor in a first-year research experience credit-bearing class and in the business school’s first-year integrated core curriculum. She worked previously as a middle school teacher and school librarian.Jerry Yarnetsky is a web services librarian at Miami University where he focuses on user experience and accessibility. He also teaches a course on interaction design and development at Miami. He previously worked extensively with incoming students at Montgomery County Community College in metro Philadelphia.Janell Verdream is an Instruction Librarian at The Ohio State University- Newark and Central Ohio Technical College. She works primarily with first- and second-year students in a credit-bearing research class, as well as in one-shot library sessions.Location: Online via Zoom
Social Media Success is Possible! How to Transcend Tricky Algorithms and Handle Trolls
3/8/2023
Angela Hursh, Senior Engagement Consultant, NoveList
In this role she helps libraries create effective and engaging marketing, within budget and with a personalized approach. Angela’s background includes more than six years as the Content Team Leader for the Public Library of Cincinnati and Hamilton County, and more than 20 years as an Emmy-award winning broadcast television news journalist. Angela is passionate about library marketing and has expertise in collection marketing, strategy, public relations, email, and social media.
Location: Online via Zoom
3/8/2023
Social media algorithms make success seem impossible for small and rural libraries, especially when the rules keep changing! But you can rise above algorithm changes by centering your social media promotions on strategy and implementing best practices that will hold no matter what changes are made by the platforms. In this interactive session, you’ll learn how to match your promotional goals with the available audience on each of the social media platforms and how to determine which kind of content works best on the platforms. Plus, you’ll get the secrets for handling negative comments and learn how to turn your trolls into supporters.
Learning Objectives
- How to align what the library does on social media with their organization's overall goals, as well as how to focus the content they post to social media on the wants and needs of their available audience.
- How to use evergreen posting practices to keep audiences engaged, even when the algorithm changes.
- How to create a process to surprise and delight negative commenters on social media.
Angela Hursh, Senior Engagement Consultant, NoveListIn this role she helps libraries create effective and engaging marketing, within budget and with a personalized approach. Angela’s background includes more than six years as the Content Team Leader for the Public Library of Cincinnati and Hamilton County, and more than 20 years as an Emmy-award winning broadcast television news journalist. Angela is passionate about library marketing and has expertise in collection marketing, strategy, public relations, email, and social media.
Location: Online via Zoom
Social Media Success is Possible! How to Transcend Tricky Algorithms and Handle Trolls
3/8/2023
Angela Hursh, Senior Engagement Consultant, NoveList
In this role she helps libraries create effective and engaging marketing, within budget and with a personalized approach. Angela’s background includes more than six years as the Content Team Leader for the Public Library of Cincinnati and Hamilton County, and more than 20 years as an Emmy-award winning broadcast television news journalist. Angela is passionate about library marketing and has expertise in collection marketing, strategy, public relations, email, and social media.
Location: Online via Zoom
3/8/2023
Recorded 3/8/2023
Social media algorithms make success seem impossible for small and rural libraries, especially when the rules keep changing! But you can rise above algorithm changes by centering your social media promotions on strategy and implementing best practices that will hold no matter what changes are made by the platforms. In this interactive session, you’ll learn how to match your promotional goals with the available audience on each of the social media platforms and how to determine which kind of content works best on the platforms. Plus, you’ll get the secrets for handling negative comments and learn how to turn your trolls into supporters.
Learning Objectives
- How to align what the library does on social media with their organization's overall goals, as well as how to focus the content they post to social media on the wants and needs of their available audience.
- How to use evergreen posting practices to keep audiences engaged, even when the algorithm changes.
- How to create a process to surprise and delight negative commenters on social media.
Angela Hursh, Senior Engagement Consultant, NoveListIn this role she helps libraries create effective and engaging marketing, within budget and with a personalized approach. Angela’s background includes more than six years as the Content Team Leader for the Public Library of Cincinnati and Hamilton County, and more than 20 years as an Emmy-award winning broadcast television news journalist. Angela is passionate about library marketing and has expertise in collection marketing, strategy, public relations, email, and social media.
Location: Online via Zoom
Academic Library's Directors In-person Networking Meeting
3/10/2023
Take advantage of this opportunity to talk with your peers to share challenges and successes. Additional location information below:
East Student Services Building, 3rd floor
Library (ESS 3100)
Ask for the BI Room at the Library Circulation Desk
Location: Cuyahoga Community College Eastern Campus
4250 Richmond Rd.
Highland Hills, OH 44122
3/10/2023
Take advantage of this opportunity to talk with your peers to share challenges and successes. Additional location information below:
East Student Services Building, 3rd floor
Library (ESS 3100)
Ask for the BI Room at the Library Circulation Desk
Location: Cuyahoga Community College Eastern Campus
4250 Richmond Rd.
Highland Hills, OH 44122
Library Outreach: Creating and cultivating partnership for your library patrons
3/14/2023
Nicole Bryan, MLS Neighborhood Library Supervisor, Brooklyn Public Library
Nicole has spent some of her career within the social services arena, developing programs and meeting constituents' needs. Currently, she assesses the delivery of library services, by employing trauma-informed methods, to transitional populations in public library branches and homeless shelters in Brooklyn, N.Y. She received her MLS degree from Long Island University.
Location: Online via Zoom
3/14/2023
Determining relevant partnerships can be an overwhelming process. When an efficient and effective plan is in place, we have the greatest possible impact in our communities. During this session participants will receive the tools to enable library staff to make decisions on partnerships that best serve their communities, within the library's mission and strategic plan
- Participants will learn how to assess the needs of communities they serve to understand what partnership should be created.
- Participants will develop skills to source, identify and cultivate relationships with various partners.
- Understand how to create partnership agreements and understanding from internal and external partners to meet the need of your library patrons
Nicole Bryan, MLS Neighborhood Library Supervisor, Brooklyn Public LibraryNicole has spent some of her career within the social services arena, developing programs and meeting constituents' needs. Currently, she assesses the delivery of library services, by employing trauma-informed methods, to transitional populations in public library branches and homeless shelters in Brooklyn, N.Y. She received her MLS degree from Long Island University.
Location: Online via Zoom
Library Outreach: Creating and cultivating partnership for your library patrons
3/14/2023
Nicole Bryan, MLS Neighborhood Library Supervisor, Brooklyn Public Library
Nicole has spent some of her career within the social services arena, developing programs and meeting constituents' needs. Currently, she assesses the delivery of library services, by employing trauma-informed methods, to transitional populations in public library branches and homeless shelters in Brooklyn, N.Y. She received her MLS degree from Long Island University.
Location: Online via Zoom
3/14/2023
Recorded 3/14/2023
Determining relevant partnerships can be an overwhelming process. When an efficient and effective plan is in place, we have the greatest possible impact in our communities. During this session participants will receive the tools to enable library staff to make decisions on partnerships that best serve their communities, within the library's mission and strategic plan
- Participants will learn how to assess the needs of communities they serve to understand what partnership should be created.
- Participants will develop skills to source, identify and cultivate relationships with various partners.
- Understand how to create partnership agreements and understanding from internal and external partners to meet the need of your library patrons
Nicole Bryan, MLS Neighborhood Library Supervisor, Brooklyn Public LibraryNicole has spent some of her career within the social services arena, developing programs and meeting constituents' needs. Currently, she assesses the delivery of library services, by employing trauma-informed methods, to transitional populations in public library branches and homeless shelters in Brooklyn, N.Y. She received her MLS degree from Long Island University.
Location: Online via Zoom
Change Course without Rocking the Boat
3/16/2023
This is part of the 2023 New Supervisors' Academy
As new supervisors you may find unresolved challenges with your staff that need to be addressed sooner rather than later. How do you go about addressing something that might have been brewing for a long time without Rocking the Boat? Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.
Presenter:
Cheryl Kuonen, Director, Mentor Public Library
Location: Online via Zoom
3/16/2023
This is part of the 2023 New Supervisors' Academy
As new supervisors you may find unresolved challenges with your staff that need to be addressed sooner rather than later. How do you go about addressing something that might have been brewing for a long time without Rocking the Boat? Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.
Presenter:
Cheryl Kuonen, Director, Mentor Public LibraryLocation: Online via Zoom
Change Course without Rocking the Boat
3/16/2023
Recorded 3/16/2023
This is part of the 2023 New Supervisors' Academy
As new supervisors you may find unresolved challenges with your staff that need to be addressed sooner rather than later. How do you go about addressing something that might have been brewing for a long time without Rocking the Boat? Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.
Presenter:
Cheryl Kuonen, Director, Mentor Public Library
Location: Online via Zoom
3/16/2023
Recorded 3/16/2023This is part of the 2023 New Supervisors' Academy
As new supervisors you may find unresolved challenges with your staff that need to be addressed sooner rather than later. How do you go about addressing something that might have been brewing for a long time without Rocking the Boat? Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.
Presenter:
Cheryl Kuonen, Director, Mentor Public LibraryLocation: Online via Zoom
Technical Services/Collection Development Networking Meeting
3/16/2023
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online via Zoom
3/16/2023
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online via Zoom
Increasing Confidence as an In Charge Person
3/28/2023
Designed for non-managerial staff who occasionally serve as an In Charge person, this webinar will incorporate many real life scenarios for discussion with attendees. Cleveland Heights - University Heights Public Library Deputy Director Kim DeNero-Ackroyd will facilitate and share best strategies in handling situations with facilities, security, the media and customers.
Learning Objectives:
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 11 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organizations and ALA’s Council Orientation Committee. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.
Location: Online via Zoom
3/28/2023
Designed for non-managerial staff who occasionally serve as an In Charge person, this webinar will incorporate many real life scenarios for discussion with attendees. Cleveland Heights - University Heights Public Library Deputy Director Kim DeNero-Ackroyd will facilitate and share best strategies in handling situations with facilities, security, the media and customers.
Learning Objectives:
- Becoming more confident in taking on more responsibility.
- Recognizing the important of knowing, understanding and communicating policies and procedure.
- Improve customer satisfaction in resolving issues.
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 11 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organizations and ALA’s Council Orientation Committee. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.Location: Online via Zoom
Increasing Confidence as an In Charge Person
3/28/2023
Recorded 3/28/2023
Designed for non-managerial staff who occasionally serve as an In Charge person, this webinar will incorporate many real life scenarios for discussion with attendees. Cleveland Heights - University Heights Public Library Deputy Director Kim DeNero-Ackroyd will facilitate and share best strategies in handling situations with facilities, security, the media and customers.
Learning Objectives:
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 11 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organizations and ALA’s Council Orientation Committee. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.
Location: Online via Zoom
3/28/2023
Recorded 3/28/2023Designed for non-managerial staff who occasionally serve as an In Charge person, this webinar will incorporate many real life scenarios for discussion with attendees. Cleveland Heights - University Heights Public Library Deputy Director Kim DeNero-Ackroyd will facilitate and share best strategies in handling situations with facilities, security, the media and customers.
Learning Objectives:
- Becoming more confident in taking on more responsibility.
- Recognizing the important of knowing, understanding and communicating policies and procedure.
- Improve customer satisfaction in resolving issues.
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 11 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organizations and ALA’s Council Orientation Committee. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.Location: Online via Zoom
Leveraging the Power of TikTok
4/4/2023
Learn about many of the different ways libraries & librarians can leverage the power of TikTok. Using examples from her own TikTok, Kelsey will demonstrate how TikTok videos can be used by libraries for things like advocacy, collection development, outreach, readers advisory, tutorial-creation, and community building. We’ll also talk about the safety of using TikTok, it’s powerful impact on the publishing industry, and more. You’ll leave this session inspired to give TikTok a try!
Learning Objectives:
Kelsey Bogan is a high school Librarian, adjunct MSLIS Professor, and a professional Speaker/Presenter who enjoys helping librarians learn to leverage the power of social media for their library’s advocacy, collection development, outreach, and community-building efforts. Kelsey is an outspoken advocate for reform in the library profession, especially as relates to outdated collection organization and development traditions. She is particularly proud to have created the viral library organization concept “Dynamic Shelving,” and of her ongoing work to redevelop her library towards greater inclusivity, accessibility, and equity. Connect with Kelsey on Twitter & TikTok @KelseyBogan, or on her blog www.dontyoushushme.com!
Location: Online via Zoom
4/4/2023
Learn about many of the different ways libraries & librarians can leverage the power of TikTok. Using examples from her own TikTok, Kelsey will demonstrate how TikTok videos can be used by libraries for things like advocacy, collection development, outreach, readers advisory, tutorial-creation, and community building. We’ll also talk about the safety of using TikTok, it’s powerful impact on the publishing industry, and more. You’ll leave this session inspired to give TikTok a try!
Learning Objectives:
- Identify various goals that TikTok can help libraries and librarians achieve.
- Describe the ways TikTok is impacting the publishing industry and the reading trends and habits, particularly among young adults.
- List various strategies a librarian can use to leverage TikTok for collection development, particularly diverse collection development.
Kelsey Bogan is a high school Librarian, adjunct MSLIS Professor, and a professional Speaker/Presenter who enjoys helping librarians learn to leverage the power of social media for their library’s advocacy, collection development, outreach, and community-building efforts. Kelsey is an outspoken advocate for reform in the library profession, especially as relates to outdated collection organization and development traditions. She is particularly proud to have created the viral library organization concept “Dynamic Shelving,” and of her ongoing work to redevelop her library towards greater inclusivity, accessibility, and equity. Connect with Kelsey on Twitter & TikTok @KelseyBogan, or on her blog www.dontyoushushme.com!Location: Online via Zoom
Leveraging the Power of TikTok
4/4/2023
Recorded 4/4/2023
Learn about many of the different ways libraries & librarians can leverage the power of TikTok. Using examples from her own TikTok, Kelsey will demonstrate how TikTok videos can be used by libraries for things like advocacy, collection development, outreach, readers advisory, tutorial-creation, and community building. We’ll also talk about the safety of using TikTok, it’s powerful impact on the publishing industry, and more. You’ll leave this session inspired to give TikTok a try!
Learning Objectives:
Kelsey Bogan is a high school Librarian, adjunct MSLIS Professor, and a professional Speaker/Presenter who enjoys helping librarians learn to leverage the power of social media for their library’s advocacy, collection development, outreach, and community-building efforts. Kelsey is an outspoken advocate for reform in the library profession, especially as relates to outdated collection organization and development traditions. She is particularly proud to have created the viral library organization concept “Dynamic Shelving,” and of her ongoing work to redevelop her library towards greater inclusivity, accessibility, and equity. Connect with Kelsey on Twitter & TikTok @KelseyBogan, or on her blog www.dontyoushushme.com!
Location: Online via Zoom
4/4/2023
Recorded 4/4/2023Learn about many of the different ways libraries & librarians can leverage the power of TikTok. Using examples from her own TikTok, Kelsey will demonstrate how TikTok videos can be used by libraries for things like advocacy, collection development, outreach, readers advisory, tutorial-creation, and community building. We’ll also talk about the safety of using TikTok, it’s powerful impact on the publishing industry, and more. You’ll leave this session inspired to give TikTok a try!
Learning Objectives:
- Identify various goals that TikTok can help libraries and librarians achieve.
- Describe the ways TikTok is impacting the publishing industry and the reading trends and habits, particularly among young adults.
- List various strategies a librarian can use to leverage TikTok for collection development, particularly diverse collection development.
Kelsey Bogan is a high school Librarian, adjunct MSLIS Professor, and a professional Speaker/Presenter who enjoys helping librarians learn to leverage the power of social media for their library’s advocacy, collection development, outreach, and community-building efforts. Kelsey is an outspoken advocate for reform in the library profession, especially as relates to outdated collection organization and development traditions. She is particularly proud to have created the viral library organization concept “Dynamic Shelving,” and of her ongoing work to redevelop her library towards greater inclusivity, accessibility, and equity. Connect with Kelsey on Twitter & TikTok @KelseyBogan, or on her blog www.dontyoushushme.com!Location: Online via Zoom
Dynamic Dialogue: Push Back Against Book Challenges
4/5/2023
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
4/5/2023
The 2023 Dynamic Dialogue conference, entitled “Push Back against Book Challenges”, will focus on methods for counteracting the effort to ban books in libraries. The day-long format of the conference will include a Keynote speaker, six breakout sessions, and will conclude with a Closing speaker. Breakout sessions will be scheduled so that every attendee may attend two different sessions.
Keynote: Understanding the fight against book bans
The library industry is currently facing a political crisis in the form of book bans. But why are political organizations and leaders taking aim at libraries and books? In this session we'll shine a light on some of the data and information behind the book ban movement that you might not know. We'll discuss the motivating factors among the book banners and their long term objectives. We'll also explore some of the ways that libraries can fight back and what it will take to win against this current "culture war" against libraries, reading, and books.
Presenter: Patrick Sweeney is 2007 graduate of the San Jose School of Library and Information Sciences and former Administrative Librarian of the Sunnyvale (CA) Public Library. He was awarded Library Journal’s “Movers and Shakers” award in 2015 for his library advocacy work. He is co-author of “Winning Elections and Influencing Politicians for Library Funding” as well as “Before the Ballot; Building Support for Library Funding.” He was recently recognized with a “40 Under 40” award by the American Association of Political Consultants for his work fighting for libraries at EveryLibrary. He is a lecturer at the San Jose Information School where he teaches courses on politics and libraries. He is active across social media as PC Sweeney.
Breakout Session 1
Be Prepared! Using Policy to Navigate Materials Challenges
School and public libraries have experienced unprecedented numbers of book challenges since the fall of 2021. Make sure your organization is prepared! This presentation will focus on developing sound reconsideration policies and proactively responding to materials challenges.
Presenter: Belinda Boon is a Professor at Kent State University’s School of Information where she has taught since 2006. Her graduate and undergraduate courses include Collection Management, Information Services for Diverse Populations, Information Sources & Reference Services, and Information Fluency in the Workplace and Beyond.
What’s the Bottom Line?
When would-be censors approach you with a complaint, what is it they are really objecting to? And what’s your best defenses? We’ll spend some time looking at identities and objections to those identities in books, services, and offerings that spark complaints, and what your best offense and defense is.
Presenter: Christina Dorr’s love affair with books began early when her mother took her to the tiny, red-brick public library in their village. This involvement has led her to become an award-winning librarian, faculty member, author, presenter, and consultant. She has served on a number of state and national book award committees, including the Caldecott, Coretta Scott King, Geisel Award, and Stonewall committees. Profiles in Resilience: Books for Children and Teens that Center the Lived Experience of Generational Poverty is her third book, and second published by the American Library Association. You can visit her website at www.opendorrs2books.com.
A Directors Panel: Who Have Seen the Worst
First Panelist:
How libraries can respond to book challenges, and related topics.
Bryonna Barton is a seasoned librarian professional residing in Lansing, Michigan. Barton quickly became enamored with local service in 2012 after beginning her career in her hometown of Mulliken, Michigan, at the Mulliken District Library. Recognizing her passion, she attended Wayne State University, earning a Masters of Library and Information Science and a Public Services to Children and Young Adults certification in Dec. 2021.
Before graduating, Barton accepted a position as Library Director for the Hillsdale Community Library in Nov. 2021. Her activism for intellectual freedom began soon after select board members and the community began challenging books. Most recently, joining the Eaton Rapids Area District Library in June of 2022, Barton continues to advance her career and strengthen the conviction of activists nationwide.
Barton is an active member of the Michigan Library Association Intellectual Freedom Task Force and has become a thought leader on intellectual freedom. Her name can be found in articles written for the American Library Association and the Library Journal.
Second Panelist
Are you looking for some insight into what Intellectual Freedom Book Challenges may look like at a Public Library? I will discuss what I learned through this process, how it affected staff, the challenges within the community and so much more.
Heather Miller is the Director at the Ashland Public Library. Miller has ten years of experience in libraries, including 5 years as the Support Services Manager and 5 years as the Director. She holds a Masters in Integrative Pharmacology & Toxicology from Michigan State University. Miller grew up in Michigan, but has been in Ashland since 2009. Miller plays an active role in her community serving as the treasurer of the South Central Band Boosters. She loves being a parent to her three kids and her fur babies. She believes in transforming the library to meet the needs of both the community and her patrons.
Breakout Session 2
When Disaster Strikes: How to Handle Staff, Stakeholders, Patrons, the Media, and Yourself in a Crisis
At some point your library will face a crisis. Perhaps it will be a non-lethal but worrisome issue–black mold found in study rooms or a power outage that lasts several days. Perhaps it will be more severe, like a book challenge that threatens to destroy staff morale, ruin the reputation of your library, and put your funding at risk. Now is the time to prepare.
Learning Objectives:
• How to create a disaster communications plan
• Five specific tips for handling the media
• The do’s and don’ts of communicating with your patron base during the crisis
Presenter: Angela Hursh, Senior Engagement Consultant, NoveList
In this role she helps libraries create effective and engaging marketing, within budget and with a personalized approach. Angela’s background includes more than six years as the Content Team Leader for the Public Library of Cincinnati and Hamilton County, and more than 20 years as an Emmy-award winning broadcast television news journalist. Angela is passionate about library marketing and has expertise in collection marketing, strategy, public relations, email, and social media.
What’s the Bottom Line?: When It Gets to Be a Stickier Situation with Children’s and Teen’s Materials and Services
We’ll continue from the previous session and bring it in closer as to why and how would-be censors attack youth books and offerings. We’ll explore some cases, and actions, and results, and start homing in on defenses and solutions. We’ll also look at some books for children/teens that deal with the topic.
Presenter: Christina Dorr
From Banned Books Week to a Book Sanctuary
With the rise in bans and challenges that libraries are facing across the country, libraries have become a battleground. We all have policies in place regarding bans and challenges, we celebrate Banned Books Week, and we're soldiers for Intellectual Freedom. But what can we do to take these initiatives even farther? Learn how Dayton Metro Library took Banned Books Week even farther!
Learning Objectives:
Presenter: Steve Moser is the Teen Services Librarian at the Trotwood Branch of the Dayton Metro Library. He has worked with teens in a variety of positions in libraries since 2004. He has worked with the Ohio Library Council, serving on multiple committees, and chairing several. Steve is one of the founders of the Teen Think Tank, a grassroots effort to inspire, collaborate, and connect with others, reaching hundreds of librarians in Ohio, and numerous other states. He is currently a part of Ohio's Transforming Teen Services Team through YALSA.
Closing Speakers:
Handling Complaints or Protests About Content Safely
How do we safely and carefully handle one or more angry or outraged patrons who complain about items (books, films, magazines, CDs, etc.) in our library?
This session is for all library staff and library leaders to respond with tact and skill when it comes to complaints about what one or more patrons thinks is inappropriate content in the library. This session will also discuss how to handle the security issues and media management related to an organized protest about potentially controversial materials, both in or near your library.
Presenters:
Dr. Steve Albrecht has trained thousands of library employees in 28+ states, live and online, in service, safety, security, and supervision. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons. In 2015, the ALA published his book, Library Security: Better Communication, Safer Facilities. He is currently writing the sequel, The Safe Library: Keeping Users, Staff, and Collections Secure, for Rowman & Littlefield.
Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.
Barry Trott, Adult Services Consultant with the Library of Virginia
Keynote: Understanding the fight against book bans
The library industry is currently facing a political crisis in the form of book bans. But why are political organizations and leaders taking aim at libraries and books? In this session we'll shine a light on some of the data and information behind the book ban movement that you might not know. We'll discuss the motivating factors among the book banners and their long term objectives. We'll also explore some of the ways that libraries can fight back and what it will take to win against this current "culture war" against libraries, reading, and books.
Presenter: Patrick Sweeney is 2007 graduate of the San Jose School of Library and Information Sciences and former Administrative Librarian of the Sunnyvale (CA) Public Library. He was awarded Library Journal’s “Movers and Shakers” award in 2015 for his library advocacy work. He is co-author of “Winning Elections and Influencing Politicians for Library Funding” as well as “Before the Ballot; Building Support for Library Funding.” He was recently recognized with a “40 Under 40” award by the American Association of Political Consultants for his work fighting for libraries at EveryLibrary. He is a lecturer at the San Jose Information School where he teaches courses on politics and libraries. He is active across social media as PC Sweeney.Breakout Session 1
Be Prepared! Using Policy to Navigate Materials Challenges
School and public libraries have experienced unprecedented numbers of book challenges since the fall of 2021. Make sure your organization is prepared! This presentation will focus on developing sound reconsideration policies and proactively responding to materials challenges.
Presenter: Belinda Boon is a Professor at Kent State University’s School of Information where she has taught since 2006. Her graduate and undergraduate courses include Collection Management, Information Services for Diverse Populations, Information Sources & Reference Services, and Information Fluency in the Workplace and Beyond.What’s the Bottom Line?
When would-be censors approach you with a complaint, what is it they are really objecting to? And what’s your best defenses? We’ll spend some time looking at identities and objections to those identities in books, services, and offerings that spark complaints, and what your best offense and defense is.
Presenter: Christina Dorr’s love affair with books began early when her mother took her to the tiny, red-brick public library in their village. This involvement has led her to become an award-winning librarian, faculty member, author, presenter, and consultant. She has served on a number of state and national book award committees, including the Caldecott, Coretta Scott King, Geisel Award, and Stonewall committees. Profiles in Resilience: Books for Children and Teens that Center the Lived Experience of Generational Poverty is her third book, and second published by the American Library Association. You can visit her website at www.opendorrs2books.com.A Directors Panel: Who Have Seen the Worst
First Panelist:
How libraries can respond to book challenges, and related topics.
Bryonna Barton is a seasoned librarian professional residing in Lansing, Michigan. Barton quickly became enamored with local service in 2012 after beginning her career in her hometown of Mulliken, Michigan, at the Mulliken District Library. Recognizing her passion, she attended Wayne State University, earning a Masters of Library and Information Science and a Public Services to Children and Young Adults certification in Dec. 2021.Before graduating, Barton accepted a position as Library Director for the Hillsdale Community Library in Nov. 2021. Her activism for intellectual freedom began soon after select board members and the community began challenging books. Most recently, joining the Eaton Rapids Area District Library in June of 2022, Barton continues to advance her career and strengthen the conviction of activists nationwide.
Barton is an active member of the Michigan Library Association Intellectual Freedom Task Force and has become a thought leader on intellectual freedom. Her name can be found in articles written for the American Library Association and the Library Journal.
Second Panelist
Are you looking for some insight into what Intellectual Freedom Book Challenges may look like at a Public Library? I will discuss what I learned through this process, how it affected staff, the challenges within the community and so much more.
Heather Miller is the Director at the Ashland Public Library. Miller has ten years of experience in libraries, including 5 years as the Support Services Manager and 5 years as the Director. She holds a Masters in Integrative Pharmacology & Toxicology from Michigan State University. Miller grew up in Michigan, but has been in Ashland since 2009. Miller plays an active role in her community serving as the treasurer of the South Central Band Boosters. She loves being a parent to her three kids and her fur babies. She believes in transforming the library to meet the needs of both the community and her patrons.Breakout Session 2
When Disaster Strikes: How to Handle Staff, Stakeholders, Patrons, the Media, and Yourself in a Crisis
At some point your library will face a crisis. Perhaps it will be a non-lethal but worrisome issue–black mold found in study rooms or a power outage that lasts several days. Perhaps it will be more severe, like a book challenge that threatens to destroy staff morale, ruin the reputation of your library, and put your funding at risk. Now is the time to prepare.
Learning Objectives:
• How to create a disaster communications plan
• Five specific tips for handling the media
• The do’s and don’ts of communicating with your patron base during the crisis
Presenter: Angela Hursh, Senior Engagement Consultant, NoveListIn this role she helps libraries create effective and engaging marketing, within budget and with a personalized approach. Angela’s background includes more than six years as the Content Team Leader for the Public Library of Cincinnati and Hamilton County, and more than 20 years as an Emmy-award winning broadcast television news journalist. Angela is passionate about library marketing and has expertise in collection marketing, strategy, public relations, email, and social media.
What’s the Bottom Line?: When It Gets to Be a Stickier Situation with Children’s and Teen’s Materials and Services
We’ll continue from the previous session and bring it in closer as to why and how would-be censors attack youth books and offerings. We’ll explore some cases, and actions, and results, and start homing in on defenses and solutions. We’ll also look at some books for children/teens that deal with the topic.
Presenter: Christina Dorr
From Banned Books Week to a Book Sanctuary
With the rise in bans and challenges that libraries are facing across the country, libraries have become a battleground. We all have policies in place regarding bans and challenges, we celebrate Banned Books Week, and we're soldiers for Intellectual Freedom. But what can we do to take these initiatives even farther? Learn how Dayton Metro Library took Banned Books Week even farther!
Learning Objectives:
- Understand the importance of Intellectual Freedom and the issues we face in our Libraries.
- Gain new and innovative ways to celebrate Banned Books Week.
- Learn about book sanctuaries and how to become a book sanctuary.
Presenter: Steve Moser is the Teen Services Librarian at the Trotwood Branch of the Dayton Metro Library. He has worked with teens in a variety of positions in libraries since 2004. He has worked with the Ohio Library Council, serving on multiple committees, and chairing several. Steve is one of the founders of the Teen Think Tank, a grassroots effort to inspire, collaborate, and connect with others, reaching hundreds of librarians in Ohio, and numerous other states. He is currently a part of Ohio's Transforming Teen Services Team through YALSA.Closing Speakers:
Handling Complaints or Protests About Content Safely
How do we safely and carefully handle one or more angry or outraged patrons who complain about items (books, films, magazines, CDs, etc.) in our library?
This session is for all library staff and library leaders to respond with tact and skill when it comes to complaints about what one or more patrons thinks is inappropriate content in the library. This session will also discuss how to handle the security issues and media management related to an organized protest about potentially controversial materials, both in or near your library.
Presenters:
Dr. Steve Albrecht has trained thousands of library employees in 28+ states, live and online, in service, safety, security, and supervision. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons. In 2015, the ALA published his book, Library Security: Better Communication, Safer Facilities. He is currently writing the sequel, The Safe Library: Keeping Users, Staff, and Collections Secure, for Rowman & Littlefield.Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.
Barry Trott, Adult Services Consultant with the Library of VirginiaLocation: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
Resolving Conflict through Trust and Team Building
4/18/2023
Recorded 4/18/2023
Whether you are a new a supervisor or a seasoned manager, this interactive webinar will help you enhance your skills in managing your team. The webinar will focus on building a cohesive team and creating and maintaining trust. It will also provide a step-by-step guide for having difficult conversations and give participants the opportunity to practice conversations about common work situations.
Learning Objectives:
Presenter:
Taurean J. Johnson (who also goes by TJ) serves as a Commissioner with the Federal Mediation and Conciliation Service (FMCS). In his capacity as Commissioner, Mr. Johnson works with parties in the private, public and federal sectors, mediating collective bargaining agreements, grievances, and employment disputes. In addition to his mediation work, Mr. Johnson frequently delivers training programs to labor and management groups. Taurean attended the University of Cincinnati (UC) earning dual degrees in Political Science and African American Studies.
Location: Online via Zoom
4/18/2023
Recorded 4/18/2023Whether you are a new a supervisor or a seasoned manager, this interactive webinar will help you enhance your skills in managing your team. The webinar will focus on building a cohesive team and creating and maintaining trust. It will also provide a step-by-step guide for having difficult conversations and give participants the opportunity to practice conversations about common work situations.
Learning Objectives:
- Learn how to create and build a cohesive team
- Learn the dos and don’ts of creating and maintaining trust
- Learn a step-by-step process for having difficult conversations
Presenter:
Taurean J. Johnson (who also goes by TJ) serves as a Commissioner with the Federal Mediation and Conciliation Service (FMCS). In his capacity as Commissioner, Mr. Johnson works with parties in the private, public and federal sectors, mediating collective bargaining agreements, grievances, and employment disputes. In addition to his mediation work, Mr. Johnson frequently delivers training programs to labor and management groups. Taurean attended the University of Cincinnati (UC) earning dual degrees in Political Science and African American Studies.Location: Online via Zoom
NEO-RLS Membership Discussion: How to Get Involved
4/18/2023
Have you ever wondered how program ideas are chosen? Are you looking for leadership opportunities that won't put more on your plate at work, but still offer a challenge and a chance to liaise with library peers from the NEO-RLS membership? NEO-RLS depends on the participation of our membership for governance, input on continuing education and services, and continuous feedback through our Board of Trustees, Board Committees, and Advisory Groups. Did you know that anyone working in a member library of NEO-RLS is eligible to participate? These volunteer positions provide the opportunity to have a voice in your regional library system and boost your resume. Join us virtually to learn more about these groups and how you can get involved. We will also have an open discussion where participants can ask questions and provide
Location: Online via Zoom
4/18/2023
Have you ever wondered how program ideas are chosen? Are you looking for leadership opportunities that won't put more on your plate at work, but still offer a challenge and a chance to liaise with library peers from the NEO-RLS membership? NEO-RLS depends on the participation of our membership for governance, input on continuing education and services, and continuous feedback through our Board of Trustees, Board Committees, and Advisory Groups. Did you know that anyone working in a member library of NEO-RLS is eligible to participate? These volunteer positions provide the opportunity to have a voice in your regional library system and boost your resume. Join us virtually to learn more about these groups and how you can get involved. We will also have an open discussion where participants can ask questions and provide
Location: Online via Zoom
Resolving Conflict through Trust and Team Building
4/18/2023
Whether you are a new a supervisor or a seasoned manager, this interactive webinar will help you enhance your skills in managing your team. The webinar will focus on building a cohesive team and creating and maintaining trust. It will also provide a step-by-step guide for having difficult conversations and give participants the opportunity to practice conversations about common work situations.
Learning Objectives:
Presenter:
Taurean J. Johnson (who also goes by TJ) serves as a Commissioner with the Federal Mediation and Conciliation Service (FMCS). In his capacity as Commissioner, Mr. Johnson works with parties in the private, public and federal sectors, mediating collective bargaining agreements, grievances, and employment disputes. In addition to his mediation work, Mr. Johnson frequently delivers training programs to labor and management groups. Taurean attended the University of Cincinnati (UC) earning dual degrees in Political Science and African American Studies.
Location: Online via Zoom
4/18/2023
Whether you are a new a supervisor or a seasoned manager, this interactive webinar will help you enhance your skills in managing your team. The webinar will focus on building a cohesive team and creating and maintaining trust. It will also provide a step-by-step guide for having difficult conversations and give participants the opportunity to practice conversations about common work situations.
Learning Objectives:
- Learn how to create and build a cohesive team
- Learn the dos and don’ts of creating and maintaining trust
- Learn a step-by-step process for having difficult conversations
Presenter:
Taurean J. Johnson (who also goes by TJ) serves as a Commissioner with the Federal Mediation and Conciliation Service (FMCS). In his capacity as Commissioner, Mr. Johnson works with parties in the private, public and federal sectors, mediating collective bargaining agreements, grievances, and employment disputes. In addition to his mediation work, Mr. Johnson frequently delivers training programs to labor and management groups. Taurean attended the University of Cincinnati (UC) earning dual degrees in Political Science and African American Studies.Location: Online via Zoom
ALICE Training: Active Shooter Response
4/19/2023
ALICE (Alert, Lockdown, Inform, Counter, Evacuate) Training instructor-led classes provide preparation and a plan for individuals and organizations on how to more proactively handle the threat of an aggressive intruder or active shooter event. Whether it is an attack by an individual person or by an international group of professionals intent on conveying a political message through violence, ALICE Training option-based tactics have become the accepted response, versus the traditional “lockdown only” approach.
ALICE is the leading training solution that increases an organization’s and individual’s odds of survival during a violent intruder event. ALICE, which stands for Alert, Lockdown, Inform, Counter, and Evacuate, is a post-Columbine, Virginia Tech, Sandy Hook strategy that goes beyond the conventional lockdown.
Presenters:
Bob Thompson and Chris Moffitt are both career Law Enforcement officers and dedicated trainers.
Chris started in police work as an Auxiliary Police Officer in 1990 with the Hubbard Ohio Police Department and has moved through the ranks and is currently a Patrol Sergeant. Besides his supervisor duties, Chris is also the departments OPOTA certified Firearms Instructor (Semi-Auto, Revolver, Shotgun, Carbine Rifle) a certified Field Training Officer (FTO) , NRA “Refuse to be a Victim” Instructor, and a Glock Armorer.
Bob’s career began in 1994 and then in 1996 he swore in with the Hubbard Ohio Police Department. In 2011 he was promoted to Patrol Sergeant. Prior to his promotion Bob was assigned to a FBI Drug Task Force where he was afforded the opportunity to train at Camp Perry, and the FBI Academy in Quantico, Virginia. Currently Bob is a contracted instructor at Youngstown State University and Kent State University (Trumbull) Police academies as well as the department Defensive Tactics Instructor and Field Training Officer (FTO). A dedicated trainer, Bob put himself through Firearms Instructor school and is an OPOTA certified instructor (Semi-Auto & Revolver). Both Chris and Bob are Taser, Asp, Pepper spray and A.L.I.C.E. instructors..
Location: Akron-Summit County Public Library
Main Library Auditorium
Akron, Oh 44326
4/19/2023
ALICE (Alert, Lockdown, Inform, Counter, Evacuate) Training instructor-led classes provide preparation and a plan for individuals and organizations on how to more proactively handle the threat of an aggressive intruder or active shooter event. Whether it is an attack by an individual person or by an international group of professionals intent on conveying a political message through violence, ALICE Training option-based tactics have become the accepted response, versus the traditional “lockdown only” approach.
ALICE is the leading training solution that increases an organization’s and individual’s odds of survival during a violent intruder event. ALICE, which stands for Alert, Lockdown, Inform, Counter, and Evacuate, is a post-Columbine, Virginia Tech, Sandy Hook strategy that goes beyond the conventional lockdown.
Presenters:
Bob Thompson and Chris Moffitt are both career Law Enforcement officers and dedicated trainers.
Chris started in police work as an Auxiliary Police Officer in 1990 with the Hubbard Ohio Police Department and has moved through the ranks and is currently a Patrol Sergeant. Besides his supervisor duties, Chris is also the departments OPOTA certified Firearms Instructor (Semi-Auto, Revolver, Shotgun, Carbine Rifle) a certified Field Training Officer (FTO) , NRA “Refuse to be a Victim” Instructor, and a Glock Armorer.Bob’s career began in 1994 and then in 1996 he swore in with the Hubbard Ohio Police Department. In 2011 he was promoted to Patrol Sergeant. Prior to his promotion Bob was assigned to a FBI Drug Task Force where he was afforded the opportunity to train at Camp Perry, and the FBI Academy in Quantico, Virginia. Currently Bob is a contracted instructor at Youngstown State University and Kent State University (Trumbull) Police academies as well as the department Defensive Tactics Instructor and Field Training Officer (FTO). A dedicated trainer, Bob put himself through Firearms Instructor school and is an OPOTA certified instructor (Semi-Auto & Revolver). Both Chris and Bob are Taser, Asp, Pepper spray and A.L.I.C.E. instructors..Location: Akron-Summit County Public Library
Main Library Auditorium
Akron, Oh 44326
IT Networking Meeting - In-Person
4/27/2023
We will start the morning with Jessica Dooley, Technology Project Manager at OPLIN, presenting on Building an Effective Backup Strategy.
Creating an effective backup strategy is critical to protecting your organization from errors, disasters, and attacks. But how can you verify you've covered all the bases? Ensuring your backup solution includes the prerequisites for successful recovery starts with strategy. Determine how to create a strategy that fits your organization's needs and enables you to build the most effective solution.
After lunch you will have an opportunity to network with your peers and discuss your challenges and successes. Please send topics of discussion to Jeff Laser.
Presenter:
Jessica Dooley is Technology Project Manager at OPLIN, and started working in Ohio public libraries in 2003. She enjoys systems administration, solving problems with Linux tools, following information security research, gardening and pie.
Location: Cuyahoga Falls Library
2015 3rd St.
Cuyahoga Falls, OH 44221
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
4/27/2023
We will start the morning with Jessica Dooley, Technology Project Manager at OPLIN, presenting on Building an Effective Backup Strategy.
Creating an effective backup strategy is critical to protecting your organization from errors, disasters, and attacks. But how can you verify you've covered all the bases? Ensuring your backup solution includes the prerequisites for successful recovery starts with strategy. Determine how to create a strategy that fits your organization's needs and enables you to build the most effective solution.
After lunch you will have an opportunity to network with your peers and discuss your challenges and successes. Please send topics of discussion to Jeff Laser.
Presenter:
Jessica Dooley is Technology Project Manager at OPLIN, and started working in Ohio public libraries in 2003. She enjoys systems administration, solving problems with Linux tools, following information security research, gardening and pie.Location: Cuyahoga Falls Library
2015 3rd St.
Cuyahoga Falls, OH 44221
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
IT Networking Meeting - Virtual Meeting
4/27/2023
We will start the morning with Jessica Dooley, Technology Project Manager at OPLIN, presenting on Building an Effective Backup Strategy.
Creating an effective backup strategy is critical to protecting your organization from errors, disasters, and attacks. But how can you verify you've covered all the bases? Ensuring your backup solution includes the prerequisites for successful recovery starts with strategy. Determine how to create a strategy that fits your organization's needs and enables you to build the most effective solution.
After lunch you will have an opportunity to network with your peers and discuss your challenges and successes. Please send topics of discussion to Jeff Laser.
Presenter:
Jessica Dooley is Technology Project Manager at OPLIN, and started working in Ohio public libraries in 2003. She enjoys systems administration, solving problems with Linux tools, following information security research, gardening and pie.
Location: Online via Zoom
4/27/2023
We will start the morning with Jessica Dooley, Technology Project Manager at OPLIN, presenting on Building an Effective Backup Strategy.
Creating an effective backup strategy is critical to protecting your organization from errors, disasters, and attacks. But how can you verify you've covered all the bases? Ensuring your backup solution includes the prerequisites for successful recovery starts with strategy. Determine how to create a strategy that fits your organization's needs and enables you to build the most effective solution.
After lunch you will have an opportunity to network with your peers and discuss your challenges and successes. Please send topics of discussion to Jeff Laser.
Presenter:
Jessica Dooley is Technology Project Manager at OPLIN, and started working in Ohio public libraries in 2003. She enjoys systems administration, solving problems with Linux tools, following information security research, gardening and pie.Location: Online via Zoom
Understanding the Power of ChatGPT: Potential Implications for Library Services Across the State
5/2/2023
Presenter:
Location: Online via Zoom
5/2/2023
Recorded 5/2/2023
ChatGPT and other generative AI platforms have thrust us into a new world of technologies that are amazing, but also slightly alarming. Dr. Christopher Harris, School Library System Director for Genesee Valley (NY) BOCES and Senior Fellow with the American Library Association, will introduce and explain the technology that drives ChatGPT and explore potential uses in different types of libraries.
Due to a statewide collaboration among all four Ohio Regional Library Systems--SWON Libraries Consortium, Northeast Ohio Library System (NEO), Northwest Library System (NORWELD), and the Southeast Regional Library System (SERLS)--this webinar is being offered for FREE to all regional library members.
Presenter:
Dr. Christopher Harris is the Director of the School Library System for the Genesee Valley BOCES, an educational services agency supporting the libraries of 22 small, rural districts in Western NY. He was a participant in the first American Library Association Emerging Leaders program in 2007 and was honored as a Library Journal Mover and Shaker in 2008. In 2022, Dr. Harris was named a Senior Fellow for the American Library Association for school libraries and youth policy issues. Dr. Harris received his Ed.D. from St. John Fisher College in 2018 for dissertation research on helping teachers become more confident teaching computer science.
Returning to his earlier work as a member of the ALA/Verizon gaming initiative panel of experts on games in libraries, Christopher started Play Play Learn in 2014. The site provides educational resources and consulting services to connect games and learning in libraries, schools, and homes for students of all ages. In 2015, the first titles in Christopher's Teaching Through Games series were released by Rosen Publishing as professional books with lesson plans for using tabletop games in classroom and library instruction. The Playful Classroom, a series of books with artwork tied to games from HABA were released from Rosen Classroom in 2018. The Unplugged Activities for Future Coders series with play-based approaches for computational thinking was published by Enslow in 2019.
An avid gamer and reader, Christopher lives with his wife, a K-12 school librarian, their daughter, and cats outside of Rochester, NY.
Location: Online via Zoom
Understanding Race and Racism
5/3/2023
Race and racism are significant parts of our society and shape the way it works. Participants will explore their own understandings, discuss how racism is upheld through policy and practice, and develop strategies to disrupt it
Presenters:
Location: Online via Zoom
5/3/2023
Race and racism are significant parts of our society and shape the way it works. Participants will explore their own understandings, discuss how racism is upheld through policy and practice, and develop strategies to disrupt itPresenters:
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of Diversity, Equity and Inclusion. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Marquis Davis earned his Bachelor of Science in Sports Administration in 2012 from Kent State University. He also earned a Master of Arts in Sport and Recreation Management in 2015 from Kent State University. Marquis is a strong advocate for student success, not only in their academic, but in their personal lives. Marquis joins DEI after spending the last five years in the Undergraduate Programs Office in the Ambassador Crawford College of Business and Entrepreneurship as their Academic Diversity Outreach Coordinator. Marquis was very instrumental with helping create diversity initiatives with the Ambassador Crawford College of Business and Entrepreneurship; Diversity in Business (an interest area) within the Business Learning Community (BLC), developing the Cultural Diversity course for first-year students in the BLC, and establishing The Network. Marquis has a passion for developing creative diversity programming for faculty, staff and students.
Location: Online via Zoom
Customer Service Academy
5/9/2023 - 5/9/2023
Customer service is one of the most frequently requested training topics as it impacts dramatically on a library's ability to serve its community. This is true in a public library, academic library, special or school library and across all levels of staff. In fact, no one in a library is exempt from providing excellent customer service. To that end, NEO-RLS has constructed an Academy which we hope will inspire you to enhance your customer service skills whether you are new to the library scene or an experienced professional. The 2023 Academy includes our popular, pre-COVID, Day for Public Service to be held in four locations as well as three additional webinars.
Below are a list of the sessions. To register click on the location where you would like to attend the in-person event. This will register you for that location and all of the webinars.
Webinar 1
Becoming Good Library Ambassadors
Thursday, January 19, 2023 at 10 am from your desktop
Are you promoting your library the best you can, both inside and outside the library walls? Learn ways that you can better represent your library in your community.
Learning Objectives:
Susan Ungham, former children's associate and retired branch manager with experience in rural, suburban, and urban public libraries; current part-time instructor in Cuyahoga Community College's Encore program for older adults.
Webinar 2
Responding to Uncomfortable Situations in the Library Setting
Wednesday, March 1, 2023 at 10 am from your desktop
Many times we are caught off-guard by inappropriate comments and aren’t prepared to respond in the moment. In this session, we provide simple responses for common scenarios, that prepare you to curtail the behavior and make it clear that what is happening is not ok. Learning Objectives:
Emily Correa is the Deputy Director for the Campbell County Public Library System. She was a member of the 45th Class of Leadership Lynchburg in 2021, and was named one of Lynchburg Business Magazine's Top 20 Under 40 in 2022. Emily currently serves on the editorial board of Virginia Libraries journal. Previously she was involved in leadership with the Virginia Library Association, the Mid-Atlantic Library Alliance, The Power of WE Lynchburg, and the County of Campbell.
Dana Bomba is a Branch Manager with the Chesterfield County Public Library, near Richmond, Virginia and the 2022 Virginia Library Association’s Librarian of the Year. Her primary focuses are strategic initiatives, community outreach opportunities, and staff development. As an experienced manager, Dana is committed to team building and coaching her employees to excellence. As a frontline manager, she is driven to create connections with her community and takes pride in providing personalized service to every customer. Previously she served on the Executive Board of the Central Virginia Young Professionals and the Conference Committee for the Virginia Library Association.
Webinar 3
Passive-Aggressive Behavior: Sources and Solutions for Library Workspaces
Tuesday, June 13, 2023 at 10 am from your desktop
Passive-aggressive behavior can be maddening. It catches us off guard, causes confusion, resentment, and low morale. What causes it and how can you help prevent it? This webinar will bring together research from multiple fields on how to handle passive-aggressive behavior, with particular tips for librarians. It will also explore the causes of passive-aggressive behavior, the benefits of anger, gender biases around anger, and more.
Learning Objectives:
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie has published 5 books, with two coming out in 2022 including a new book co-authored with two school librarians with ABC-CLIO: Advocating Digital Citizenship: Resources for Library and Classroom. In 2021 she received an Outstanding Reference Title award from the Reference & User Services Association of ALA. Carrie is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Her company’s curriculum and work can be found in multiple states and countries. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.
In-person Day for Public Service
Morning: How To Pivot, Thrive, and Bounce-Up™ During Change
Change barreled headfirst into every organization in 2020 and hasn't stopped yet. You've managed disruptions, understaffed days, and unsettling economic events that impact your patrons. No one can escape transitional times. Don't dread it. Instead, take every "change" that comes your way and "Flip-It" into positive communication and action.
This highly interactive program includes momentum-building activities with beach balls, bubbles, and an inflatable punching bag. It's one unique half-day session filled with engagement, fun, and inspirational stories. Mj shares her three core POWER strategies so that you can Bounce-Up higher and stronger. You'll get practical tactics and trademarked techniques to develop your Bounce-Up Mindset and thrive.
Learning Objectives:
Presenter:
Mj Callaway delivers outcome-focused programs that include humor, real-life stories, and strategic self-mastery tools you can implement immediately. As a two-time cancer warrior and domestic abuse survivor, Mj shares that every setback is an opportunity to create your Bounce-Up™.
She's the creator of The Bounce-Up™ Principle, a Certified Virtual Presenter, Certified Change Management Specialist, and a Leadership Liaison for the National Speakers Association. In addition, Mj has earned a Holistic Resilience Certificate from Point Park University and four Gold Awards from the Parenting Media Association.
She blends her management, sales, speaking, and journalism experiences to create interactive and impactful workshops. With more than 2,000 consumer magazine features under her pen name, she's interviewed everyone from youth entrepreneurs to CEOs, non-profit founders, and professional athletes.
Afternoon: Yes… And Customer Service
Based on the Improve Group Second City work, there has been a movement of answering our patrons with Yes… and in place of just saying no. We work in an industry where the book is checked out, the policies are written pretty clearly, and sometimes we cannot meet our patrons’ requests. Because of this, we can face upset or angry patrons. This is a training that can help us with what we can do instead of what we are not able to do. At the end of this, you will have a new mindset that you can use to create more positive patron interactions when we don’t have the answers they want.
Presenter:
Molly Meyers LaBadie has worked in libraries for over 20 years in multiple roles and systems. She has come to learn in this time to expect the unexpected. Molly has presented on multiple topics, and lately, she has been presenting on Empathy in Customer Service, Empathy in Leadership, Creativity in Libraries, and Bedbugs. With a background in training, she has worked to develop training for libraries that deal with the issues and realities that staff face in 2022. Molly is currently the Deputy Director at the Delaware County Public Library, where she has been for the last five years.
Please select the location where you would like to attend the in-person event from the list below. This will register you for that location and all of the webinars. Lunch is included for the in-person event.
Tuesday, May 9, 2023-Mentor Public Library-9:30 am - 4:00 pm
Wednesday, May 10, 2023-Medina County District Library-10:00 am - 4:30 pm
Wednesday, October 18, 2023-Avon Lake Public Library-9:30 am-4:00 pm
Thursday, October 19, 2023-Canfield Library-9:30 am - 4:00 pm
Location: Mentor Public Library
8215 Mentor Ave.
Mentor, OH 44060
There are currently 24 spots remaining out of 50
5/9/2023 - 5/9/2023
Customer service is one of the most frequently requested training topics as it impacts dramatically on a library's ability to serve its community. This is true in a public library, academic library, special or school library and across all levels of staff. In fact, no one in a library is exempt from providing excellent customer service. To that end, NEO-RLS has constructed an Academy which we hope will inspire you to enhance your customer service skills whether you are new to the library scene or an experienced professional. The 2023 Academy includes our popular, pre-COVID, Day for Public Service to be held in four locations as well as three additional webinars.
Below are a list of the sessions. To register click on the location where you would like to attend the in-person event. This will register you for that location and all of the webinars.
Webinar 1
Becoming Good Library Ambassadors
Thursday, January 19, 2023 at 10 am from your desktop
Are you promoting your library the best you can, both inside and outside the library walls? Learn ways that you can better represent your library in your community.
Learning Objectives:
- Empowering you and your whole staff to become good ambassadors
- Preparing for successful contacts within your community
- Enhancing your community's perception of your library
Susan Ungham, former children's associate and retired branch manager with experience in rural, suburban, and urban public libraries; current part-time instructor in Cuyahoga Community College's Encore program for older adults.Webinar 2
Responding to Uncomfortable Situations in the Library Setting
Wednesday, March 1, 2023 at 10 am from your desktop
Many times we are caught off-guard by inappropriate comments and aren’t prepared to respond in the moment. In this session, we provide simple responses for common scenarios, that prepare you to curtail the behavior and make it clear that what is happening is not ok. Learning Objectives:
- Participants will learn how to identify different types of harassment.
- Participants will become empowered to speak up when faced with an uncomfortable situation.
- Participants will leave with several statements they can use in future conversations.
Emily Correa is the Deputy Director for the Campbell County Public Library System. She was a member of the 45th Class of Leadership Lynchburg in 2021, and was named one of Lynchburg Business Magazine's Top 20 Under 40 in 2022. Emily currently serves on the editorial board of Virginia Libraries journal. Previously she was involved in leadership with the Virginia Library Association, the Mid-Atlantic Library Alliance, The Power of WE Lynchburg, and the County of Campbell.Dana Bomba is a Branch Manager with the Chesterfield County Public Library, near Richmond, Virginia and the 2022 Virginia Library Association’s Librarian of the Year. Her primary focuses are strategic initiatives, community outreach opportunities, and staff development. As an experienced manager, Dana is committed to team building and coaching her employees to excellence. As a frontline manager, she is driven to create connections with her community and takes pride in providing personalized service to every customer. Previously she served on the Executive Board of the Central Virginia Young Professionals and the Conference Committee for the Virginia Library Association.Webinar 3
Passive-Aggressive Behavior: Sources and Solutions for Library Workspaces
Tuesday, June 13, 2023 at 10 am from your desktop
Passive-aggressive behavior can be maddening. It catches us off guard, causes confusion, resentment, and low morale. What causes it and how can you help prevent it? This webinar will bring together research from multiple fields on how to handle passive-aggressive behavior, with particular tips for librarians. It will also explore the causes of passive-aggressive behavior, the benefits of anger, gender biases around anger, and more.
Learning Objectives:
- How passive-aggressive behavior can be an adaptive trait and encouraged through systems at work, home or in broader society
- Signs and examples of passive-aggressive behavior
- Tips and techniques on how to reframe the behavior and deal with it appropriately whether it is coming from colleagues, patrons, or superiors
- What boundaries are and how they affect our behavior
- Role play examples to more effectively communicate
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie has published 5 books, with two coming out in 2022 including a new book co-authored with two school librarians with ABC-CLIO: Advocating Digital Citizenship: Resources for Library and Classroom. In 2021 she received an Outstanding Reference Title award from the Reference & User Services Association of ALA. Carrie is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Her company’s curriculum and work can be found in multiple states and countries. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.In-person Day for Public Service
Morning: How To Pivot, Thrive, and Bounce-Up™ During Change
Change barreled headfirst into every organization in 2020 and hasn't stopped yet. You've managed disruptions, understaffed days, and unsettling economic events that impact your patrons. No one can escape transitional times. Don't dread it. Instead, take every "change" that comes your way and "Flip-It" into positive communication and action.
This highly interactive program includes momentum-building activities with beach balls, bubbles, and an inflatable punching bag. It's one unique half-day session filled with engagement, fun, and inspirational stories. Mj shares her three core POWER strategies so that you can Bounce-Up higher and stronger. You'll get practical tactics and trademarked techniques to develop your Bounce-Up Mindset and thrive.
Learning Objectives:
- Eliminate the "bounce-back mentality" that prevents you from taking empowered actions during change.
- Understand the immediate reactions to challenges and how to flip the script from Change Evaders to Change Makers during transitional times.
- Shift current challenges into proactive solutions based on an action plan created and customized by you for you.
Presenter:
Mj Callaway delivers outcome-focused programs that include humor, real-life stories, and strategic self-mastery tools you can implement immediately. As a two-time cancer warrior and domestic abuse survivor, Mj shares that every setback is an opportunity to create your Bounce-Up™.She's the creator of The Bounce-Up™ Principle, a Certified Virtual Presenter, Certified Change Management Specialist, and a Leadership Liaison for the National Speakers Association. In addition, Mj has earned a Holistic Resilience Certificate from Point Park University and four Gold Awards from the Parenting Media Association.
She blends her management, sales, speaking, and journalism experiences to create interactive and impactful workshops. With more than 2,000 consumer magazine features under her pen name, she's interviewed everyone from youth entrepreneurs to CEOs, non-profit founders, and professional athletes.
Afternoon: Yes… And Customer Service
Based on the Improve Group Second City work, there has been a movement of answering our patrons with Yes… and in place of just saying no. We work in an industry where the book is checked out, the policies are written pretty clearly, and sometimes we cannot meet our patrons’ requests. Because of this, we can face upset or angry patrons. This is a training that can help us with what we can do instead of what we are not able to do. At the end of this, you will have a new mindset that you can use to create more positive patron interactions when we don’t have the answers they want.
Presenter:
Molly Meyers LaBadie has worked in libraries for over 20 years in multiple roles and systems. She has come to learn in this time to expect the unexpected. Molly has presented on multiple topics, and lately, she has been presenting on Empathy in Customer Service, Empathy in Leadership, Creativity in Libraries, and Bedbugs. With a background in training, she has worked to develop training for libraries that deal with the issues and realities that staff face in 2022. Molly is currently the Deputy Director at the Delaware County Public Library, where she has been for the last five years.Please select the location where you would like to attend the in-person event from the list below. This will register you for that location and all of the webinars. Lunch is included for the in-person event.
Tuesday, May 9, 2023-Mentor Public Library-9:30 am - 4:00 pm
Wednesday, May 10, 2023-Medina County District Library-10:00 am - 4:30 pm
Wednesday, October 18, 2023-Avon Lake Public Library-9:30 am-4:00 pm
Thursday, October 19, 2023-Canfield Library-9:30 am - 4:00 pm
Location: Mentor Public Library
8215 Mentor Ave.
Mentor, OH 44060
There are currently 24 spots remaining out of 50
Day for Public Service-Mentor
5/9/2023 - 5/9/2023
Morning: How To Pivot, Thrive, and Bounce-Up™ During Change
Change barreled headfirst into every organization in 2020 and hasn't stopped yet. You've managed disruptions, understaffed days, and unsettling economic events that impact your patrons. No one can escape transitional times. Don't dread it. Instead, take every "change" that comes your way and "Flip-It" into positive communication and action.
This highly interactive program includes momentum-building activities with beach balls, bubbles, and an inflatable punching bag. It's one unique half-day session filled with engagement, fun, and inspirational stories. Mj shares her three core POWER strategies so that you can Bounce-Up higher and stronger. You'll get practical tactics and trademarked techniques to develop your Bounce-Up Mindset and thrive.
Learning Objectives:
Presenter:
Mj Callaway delivers outcome-focused programs that include humor, real-life stories, and strategic self-mastery tools you can implement immediately. As a two-time cancer warrior and domestic abuse survivor, Mj shares that every setback is an opportunity to create your Bounce-Up™.
She's the creator of The Bounce-Up™ Principle, a Certified Virtual Presenter, Certified Change Management Specialist, and a Leadership Liaison for the National Speakers Association. In addition, Mj has earned a Holistic Resilience Certificate from Point Park University and four Gold Awards from the Parenting Media Association.
She blends her management, sales, speaking, and journalism experiences to create interactive and impactful workshops. With more than 2,000 consumer magazine features under her pen name, she's interviewed everyone from youth entrepreneurs to CEOs, non-profit founders, and professional athletes.
Afternoon: Yes… And Customer Service
Based on the Improve Group Second City work, there has been a movement of answering our patrons with Yes… and in place of just saying no. We work in an industry where the book is checked out, the policies are written pretty clearly, and sometimes we cannot meet our patrons’ requests. Because of this, we can face upset or angry patrons. This is a training that can help us with what we can do instead of what we are not able to do. At the end of this, you will have a new mindset that you can use to create more positive patron interactions when we don’t have the answers they want.
Presenter:
Molly Meyers LaBadie has worked in libraries for over 20 years in multiple roles and systems. She has come to learn in this time to expect the unexpected. Molly has presented on multiple topics, and lately, she has been presenting on Empathy in Customer Service, Empathy in Leadership, Creativity in Libraries, and Bedbugs. With a background in training, she has worked to develop training for libraries that deal with the issues and realities that staff face in 2022. Molly is currently the Deputy Director at the Delaware County Public Library, where she has been for the last five years.
Location: Mentor Public Library
8215 Mentor Ave.
Mentor, OH 44060
There are currently 12 spots remaining out of 15
5/9/2023 - 5/9/2023
Morning: How To Pivot, Thrive, and Bounce-Up™ During Change
Change barreled headfirst into every organization in 2020 and hasn't stopped yet. You've managed disruptions, understaffed days, and unsettling economic events that impact your patrons. No one can escape transitional times. Don't dread it. Instead, take every "change" that comes your way and "Flip-It" into positive communication and action.
This highly interactive program includes momentum-building activities with beach balls, bubbles, and an inflatable punching bag. It's one unique half-day session filled with engagement, fun, and inspirational stories. Mj shares her three core POWER strategies so that you can Bounce-Up higher and stronger. You'll get practical tactics and trademarked techniques to develop your Bounce-Up Mindset and thrive.
Learning Objectives:
- Eliminate the "bounce-back mentality" that prevents you from taking empowered actions during change.
- Understand the immediate reactions to challenges and how to flip the script from Change Evaders to Change Makers during transitional times.
- Shift current challenges into proactive solutions based on an action plan created and customized by you for you.
Presenter:
Mj Callaway delivers outcome-focused programs that include humor, real-life stories, and strategic self-mastery tools you can implement immediately. As a two-time cancer warrior and domestic abuse survivor, Mj shares that every setback is an opportunity to create your Bounce-Up™.She's the creator of The Bounce-Up™ Principle, a Certified Virtual Presenter, Certified Change Management Specialist, and a Leadership Liaison for the National Speakers Association. In addition, Mj has earned a Holistic Resilience Certificate from Point Park University and four Gold Awards from the Parenting Media Association.
She blends her management, sales, speaking, and journalism experiences to create interactive and impactful workshops. With more than 2,000 consumer magazine features under her pen name, she's interviewed everyone from youth entrepreneurs to CEOs, non-profit founders, and professional athletes.
Afternoon: Yes… And Customer Service
Based on the Improve Group Second City work, there has been a movement of answering our patrons with Yes… and in place of just saying no. We work in an industry where the book is checked out, the policies are written pretty clearly, and sometimes we cannot meet our patrons’ requests. Because of this, we can face upset or angry patrons. This is a training that can help us with what we can do instead of what we are not able to do. At the end of this, you will have a new mindset that you can use to create more positive patron interactions when we don’t have the answers they want.
Presenter:
Molly Meyers LaBadie has worked in libraries for over 20 years in multiple roles and systems. She has come to learn in this time to expect the unexpected. Molly has presented on multiple topics, and lately, she has been presenting on Empathy in Customer Service, Empathy in Leadership, Creativity in Libraries, and Bedbugs. With a background in training, she has worked to develop training for libraries that deal with the issues and realities that staff face in 2022. Molly is currently the Deputy Director at the Delaware County Public Library, where she has been for the last five years.Location: Mentor Public Library
8215 Mentor Ave.
Mentor, OH 44060
There are currently 12 spots remaining out of 15
Day for Public Service-Medina
5/10/2023 - 5/10/2023
Customer service is one of the most frequently requested training topics as it impacts dramatically on a library's ability to serve its community. This is true in a public library, academic library, special or school library and across all levels of staff. In fact, no one in a library is exempt from providing excellent customer service. To that end, NEO-RLS has constructed an Academy which we hope will inspire you to enhance your customer service skills whether you are new to the library scene or an experienced professional. The 2023 Academy includes our popular, pre-COVID, Day for Public Service to be held in four locations as well as three additional webinars.
Below are a list of the sessions. To register click on the location where you would like to attend the in-person event. This will register you for that location and all of the webinars.
Webinar 1
Becoming Good Library Ambassadors
Thursday, January 19, 2023 at 10 am from your desktop
Are you promoting your library the best you can, both inside and outside the library walls? Learn ways that you can better represent your library in your community.
Learning Objectives:
Susan Ungham, former children's associate and retired branch manager with experience in rural, suburban, and urban public libraries; current part-time instructor in Cuyahoga Community College's Encore program for older adults.
Webinar 2
Responding to Uncomfortable Situations in the Library Setting
Wednesday, March 1, 2023 at 10 am from your desktop
Many times we are caught off-guard by inappropriate comments and aren’t prepared to respond in the moment. In this session, we provide simple responses for common scenarios, that prepare you to curtail the behavior and make it clear that what is happening is not ok. Learning Objectives:
Emily Correa is the Deputy Director for the Campbell County Public Library System. She was a member of the 45th Class of Leadership Lynchburg in 2021, and was named one of Lynchburg Business Magazine's Top 20 Under 40 in 2022. Emily currently serves on the editorial board of Virginia Libraries journal. Previously she was involved in leadership with the Virginia Library Association, the Mid-Atlantic Library Alliance, The Power of WE Lynchburg, and the County of Campbell.
Dana Bomba is a Branch Manager with the Chesterfield County Public Library, near Richmond, Virginia and the 2022 Virginia Library Association’s Librarian of the Year. Her primary focuses are strategic initiatives, community outreach opportunities, and staff development. As an experienced manager, Dana is committed to team building and coaching her employees to excellence. As a frontline manager, she is driven to create connections with her community and takes pride in providing personalized service to every customer. Previously she served on the Executive Board of the Central Virginia Young Professionals and the Conference Committee for the Virginia Library Association.
Webinar 3
Passive-Aggressive Behavior: Sources and Solutions for Library Workspaces
Tuesday, June 13, 2023 at 10 am from your desktop
Passive-aggressive behavior can be maddening. It catches us off guard, causes confusion, resentment, and low morale. What causes it and how can you help prevent it? This webinar will bring together research from multiple fields on how to handle passive-aggressive behavior, with particular tips for librarians. It will also explore the causes of passive-aggressive behavior, the benefits of anger, gender biases around anger, and more.
Learning Objectives:
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie has published 5 books, with two coming out in 2022 including a new book co-authored with two school librarians with ABC-CLIO: Advocating Digital Citizenship: Resources for Library and Classroom. In 2021 she received an Outstanding Reference Title award from the Reference & User Services Association of ALA. Carrie is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Her company’s curriculum and work can be found in multiple states and countries. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.
In-person Day for Public Service
Morning: How To Pivot, Thrive, and Bounce-Up™ During Change
Change barreled headfirst into every organization in 2020 and hasn't stopped yet. You've managed disruptions, understaffed days, and unsettling economic events that impact your patrons. No one can escape transitional times. Don't dread it. Instead, take every "change" that comes your way and "Flip-It" into positive communication and action.
This highly interactive program includes momentum-building activities with beach balls, bubbles, and an inflatable punching bag. It's one unique half-day session filled with engagement, fun, and inspirational stories. Mj shares her three core POWER strategies so that you can Bounce-Up higher and stronger. You'll get practical tactics and trademarked techniques to develop your Bounce-Up Mindset and thrive.
Learning Objectives:
Presenter:
Mj Callaway delivers outcome-focused programs that include humor, real-life stories, and strategic self-mastery tools you can implement immediately. As a two-time cancer warrior and domestic abuse survivor, Mj shares that every setback is an opportunity to create your Bounce-Up™.
She's the creator of The Bounce-Up™ Principle, a Certified Virtual Presenter, Certified Change Management Specialist, and a Leadership Liaison for the National Speakers Association. In addition, Mj has earned a Holistic Resilience Certificate from Point Park University and four Gold Awards from the Parenting Media Association.
She blends her management, sales, speaking, and journalism experiences to create interactive and impactful workshops. With more than 2,000 consumer magazine features under her pen name, she's interviewed everyone from youth entrepreneurs to CEOs, non-profit founders, and professional athletes.
Afternoon: Yes… And Customer Service
Based on the Improve Group Second City work, there has been a movement of answering our patrons with Yes… and in place of just saying no. We work in an industry where the book is checked out, the policies are written pretty clearly, and sometimes we cannot meet our patrons’ requests. Because of this, we can face upset or angry patrons. This is a training that can help us with what we can do instead of what we are not able to do. At the end of this, you will have a new mindset that you can use to create more positive patron interactions when we don’t have the answers they want.
Presenter:
Molly Meyers LaBadie has worked in libraries for over 20 years in multiple roles and systems. She has come to learn in this time to expect the unexpected. Molly has presented on multiple topics, and lately, she has been presenting on Empathy in Customer Service, Empathy in Leadership, Creativity in Libraries, and Bedbugs. With a background in training, she has worked to develop training for libraries that deal with the issues and realities that staff face in 2022. Molly is currently the Deputy Director at the Delaware County Public Library, where she has been for the last five years.
Please select the location where you would like to attend the in-person event from the list below. This will register you for that location and all of the webinars. Lunch is included for the in-person event.
Tuesday, May 9, 2023-Mentor Public Library-9:30 am - 4:00 pm
Wednesday, May 10, 2023-Medina County District Library-10:00 am - 4:30 pm
Wednesday, October 18, 2023-Avon Lake Public Library-9:30 am-4:00 pm
Thursday, October 19, 2023-Canfield Library-9:30 am - 4:00 pm
Location: Medina County District Library
210 S Broadway St.
Medina, OH 44256
There are currently 15 spots remaining out of 15
5/10/2023 - 5/10/2023
Customer service is one of the most frequently requested training topics as it impacts dramatically on a library's ability to serve its community. This is true in a public library, academic library, special or school library and across all levels of staff. In fact, no one in a library is exempt from providing excellent customer service. To that end, NEO-RLS has constructed an Academy which we hope will inspire you to enhance your customer service skills whether you are new to the library scene or an experienced professional. The 2023 Academy includes our popular, pre-COVID, Day for Public Service to be held in four locations as well as three additional webinars.
Below are a list of the sessions. To register click on the location where you would like to attend the in-person event. This will register you for that location and all of the webinars.
Webinar 1
Becoming Good Library Ambassadors
Thursday, January 19, 2023 at 10 am from your desktop
Are you promoting your library the best you can, both inside and outside the library walls? Learn ways that you can better represent your library in your community.
Learning Objectives:
- Empowering you and your whole staff to become good ambassadors
- Preparing for successful contacts within your community
- Enhancing your community's perception of your library
Susan Ungham, former children's associate and retired branch manager with experience in rural, suburban, and urban public libraries; current part-time instructor in Cuyahoga Community College's Encore program for older adults.Webinar 2
Responding to Uncomfortable Situations in the Library Setting
Wednesday, March 1, 2023 at 10 am from your desktop
Many times we are caught off-guard by inappropriate comments and aren’t prepared to respond in the moment. In this session, we provide simple responses for common scenarios, that prepare you to curtail the behavior and make it clear that what is happening is not ok. Learning Objectives:
- Participants will learn how to identify different types of harassment.
- Participants will become empowered to speak up when faced with an uncomfortable situation.
- Participants will leave with several statements they can use in future conversations.
Emily Correa is the Deputy Director for the Campbell County Public Library System. She was a member of the 45th Class of Leadership Lynchburg in 2021, and was named one of Lynchburg Business Magazine's Top 20 Under 40 in 2022. Emily currently serves on the editorial board of Virginia Libraries journal. Previously she was involved in leadership with the Virginia Library Association, the Mid-Atlantic Library Alliance, The Power of WE Lynchburg, and the County of Campbell.Dana Bomba is a Branch Manager with the Chesterfield County Public Library, near Richmond, Virginia and the 2022 Virginia Library Association’s Librarian of the Year. Her primary focuses are strategic initiatives, community outreach opportunities, and staff development. As an experienced manager, Dana is committed to team building and coaching her employees to excellence. As a frontline manager, she is driven to create connections with her community and takes pride in providing personalized service to every customer. Previously she served on the Executive Board of the Central Virginia Young Professionals and the Conference Committee for the Virginia Library Association.Webinar 3
Passive-Aggressive Behavior: Sources and Solutions for Library Workspaces
Tuesday, June 13, 2023 at 10 am from your desktop
Passive-aggressive behavior can be maddening. It catches us off guard, causes confusion, resentment, and low morale. What causes it and how can you help prevent it? This webinar will bring together research from multiple fields on how to handle passive-aggressive behavior, with particular tips for librarians. It will also explore the causes of passive-aggressive behavior, the benefits of anger, gender biases around anger, and more.
Learning Objectives:
- How passive-aggressive behavior can be an adaptive trait and encouraged through systems at work, home or in broader society
- Signs and examples of passive-aggressive behavior
- Tips and techniques on how to reframe the behavior and deal with it appropriately whether it is coming from colleagues, patrons, or superiors
- What boundaries are and how they affect our behavior
- Role play examples to more effectively communicate
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie has published 5 books, with two coming out in 2022 including a new book co-authored with two school librarians with ABC-CLIO: Advocating Digital Citizenship: Resources for Library and Classroom. In 2021 she received an Outstanding Reference Title award from the Reference & User Services Association of ALA. Carrie is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Her company’s curriculum and work can be found in multiple states and countries. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.In-person Day for Public Service
Morning: How To Pivot, Thrive, and Bounce-Up™ During Change
Change barreled headfirst into every organization in 2020 and hasn't stopped yet. You've managed disruptions, understaffed days, and unsettling economic events that impact your patrons. No one can escape transitional times. Don't dread it. Instead, take every "change" that comes your way and "Flip-It" into positive communication and action.
This highly interactive program includes momentum-building activities with beach balls, bubbles, and an inflatable punching bag. It's one unique half-day session filled with engagement, fun, and inspirational stories. Mj shares her three core POWER strategies so that you can Bounce-Up higher and stronger. You'll get practical tactics and trademarked techniques to develop your Bounce-Up Mindset and thrive.
Learning Objectives:
- Eliminate the "bounce-back mentality" that prevents you from taking empowered actions during change.
- Understand the immediate reactions to challenges and how to flip the script from Change Evaders to Change Makers during transitional times.
- Shift current challenges into proactive solutions based on an action plan created and customized by you for you.
Presenter:
Mj Callaway delivers outcome-focused programs that include humor, real-life stories, and strategic self-mastery tools you can implement immediately. As a two-time cancer warrior and domestic abuse survivor, Mj shares that every setback is an opportunity to create your Bounce-Up™.She's the creator of The Bounce-Up™ Principle, a Certified Virtual Presenter, Certified Change Management Specialist, and a Leadership Liaison for the National Speakers Association. In addition, Mj has earned a Holistic Resilience Certificate from Point Park University and four Gold Awards from the Parenting Media Association.
She blends her management, sales, speaking, and journalism experiences to create interactive and impactful workshops. With more than 2,000 consumer magazine features under her pen name, she's interviewed everyone from youth entrepreneurs to CEOs, non-profit founders, and professional athletes.
Afternoon: Yes… And Customer Service
Based on the Improve Group Second City work, there has been a movement of answering our patrons with Yes… and in place of just saying no. We work in an industry where the book is checked out, the policies are written pretty clearly, and sometimes we cannot meet our patrons’ requests. Because of this, we can face upset or angry patrons. This is a training that can help us with what we can do instead of what we are not able to do. At the end of this, you will have a new mindset that you can use to create more positive patron interactions when we don’t have the answers they want.
Presenter:
Molly Meyers LaBadie has worked in libraries for over 20 years in multiple roles and systems. She has come to learn in this time to expect the unexpected. Molly has presented on multiple topics, and lately, she has been presenting on Empathy in Customer Service, Empathy in Leadership, Creativity in Libraries, and Bedbugs. With a background in training, she has worked to develop training for libraries that deal with the issues and realities that staff face in 2022. Molly is currently the Deputy Director at the Delaware County Public Library, where she has been for the last five years.Please select the location where you would like to attend the in-person event from the list below. This will register you for that location and all of the webinars. Lunch is included for the in-person event.
Tuesday, May 9, 2023-Mentor Public Library-9:30 am - 4:00 pm
Wednesday, May 10, 2023-Medina County District Library-10:00 am - 4:30 pm
Wednesday, October 18, 2023-Avon Lake Public Library-9:30 am-4:00 pm
Thursday, October 19, 2023-Canfield Library-9:30 am - 4:00 pm
Location: Medina County District Library
210 S Broadway St.
Medina, OH 44256
There are currently 15 spots remaining out of 15
Human Resource and Fiscal Officer Networking Meeting-In-person
5/12/2023
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your email when you register and 1 hour before the meeting. We hope you will join us. Please send agenda items/questions to Yvette Wasko.
Location: Stow-Munroe Falls Public Library
3512 Darrow Rd.
Stow, OH 44224
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
5/12/2023
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your email when you register and 1 hour before the meeting. We hope you will join us. Please send agenda items/questions to Yvette Wasko.
Location: Stow-Munroe Falls Public Library
3512 Darrow Rd.
Stow, OH 44224
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
Human Resource and Fiscal Officer Virtual Networking Meeting
5/12/2023
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your email when you register and 1 hour before the meeting. We hope you will join us. Please send agenda items/questions to Yvette Wasko.
Location: Online
Via Zoom
5/12/2023
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your email when you register and 1 hour before the meeting. We hope you will join us. Please send agenda items/questions to Yvette Wasko.
Location: Online
Via Zoom
2023 Directors' Retreat: Start Planning for your Library’s Future Now
5/25/2023 - 5/26/2023
We are excited to announce the 2023 Directors' Retreat! We will be returning to the Punderson Manor Lodge & Conference Center this year. The retreat will kick off with breakfast on Thursday, May 25th at 9:00 a.m. - the perfect time to catch up with your peers. The workshop will begin at 10 a.m. and will focus on Succession Planning and Learning Organization Practices. We will conclude the first day at 4:30 p.m. Dinner will be at 6:00 p.m. with the tradition of rich conversations to follow. The second day will start with breakfast at 8:00 a.m. followed by a program on Mentoring. We will conclude at noon with a quick lunch.
Thursday, May 25, 2023
Up Next: Ensuring a Leadership Pipeline through Succession Planning and Learning Organization Practices
Does succession planning keep getting pushed to the bottom of your list? Having a succession plan in place is critical for stability, sustainability, and strategic plan impact. However, engaging in a succession planning process sounds...well, not fun. This session will break down succession planning into do-able chunks that will help you get ahead of potential staffing changes in leadership positions at your library. Beyond starting a succession plan for your library, we'll talk about learning organization practices to increase staff engagement and ensure talent pipeline development.
Learning Objectives:
After the session, participants will..
Amanda Standerfer’s passion is helping libraries and nonprofit organizations advance so they can create meaningful impact in their communities. Since 2002, Amanda's consulting practice Fast Forward Libraries has worked with libraries and nonprofits on strategic planning, fundraising, organizational development, and capacity building. Amanda has 15 years of experience at various positions in public libraries, most recently as the Director of Community Engagement for The Urbana (IL) Free Library. She also has 7 years of experience working in the philanthropy sector. She has a BA and MA in History from Eastern Illinois University and a MLIS from the University of Illinois at Urbana-Champaign.
Friday, May 26, 2023
Mentoring For Individual And Organizational Success
Learning Objectives:
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.
Location: Punderson Manor Lodge & Conference Center
11755 Kinsman Road
Newbury, OH 44065
There are currently 4 spots remaining out of 35
5/25/2023 - 5/26/2023
We are excited to announce the 2023 Directors' Retreat! We will be returning to the Punderson Manor Lodge & Conference Center this year. The retreat will kick off with breakfast on Thursday, May 25th at 9:00 a.m. - the perfect time to catch up with your peers. The workshop will begin at 10 a.m. and will focus on Succession Planning and Learning Organization Practices. We will conclude the first day at 4:30 p.m. Dinner will be at 6:00 p.m. with the tradition of rich conversations to follow. The second day will start with breakfast at 8:00 a.m. followed by a program on Mentoring. We will conclude at noon with a quick lunch.
Thursday, May 25, 2023
Up Next: Ensuring a Leadership Pipeline through Succession Planning and Learning Organization Practices
Does succession planning keep getting pushed to the bottom of your list? Having a succession plan in place is critical for stability, sustainability, and strategic plan impact. However, engaging in a succession planning process sounds...well, not fun. This session will break down succession planning into do-able chunks that will help you get ahead of potential staffing changes in leadership positions at your library. Beyond starting a succession plan for your library, we'll talk about learning organization practices to increase staff engagement and ensure talent pipeline development.
Learning Objectives:
After the session, participants will..
- Understand how to develop a succession plan for key library roles.
- Know how to implement and update the library's succession plan.
- Understand learning organization practices and how to use them.
Amanda Standerfer’s passion is helping libraries and nonprofit organizations advance so they can create meaningful impact in their communities. Since 2002, Amanda's consulting practice Fast Forward Libraries has worked with libraries and nonprofits on strategic planning, fundraising, organizational development, and capacity building. Amanda has 15 years of experience at various positions in public libraries, most recently as the Director of Community Engagement for The Urbana (IL) Free Library. She also has 7 years of experience working in the philanthropy sector. She has a BA and MA in History from Eastern Illinois University and a MLIS from the University of Illinois at Urbana-Champaign.Friday, May 26, 2023
Mentoring For Individual And Organizational Success
Learning Objectives:
- Discuss and understand 3 distinct types of mentoring
- Understand the critical role of self-care, psychological safety, and humility in mentoring
- Explore some examples of organizational mentoring and learn how they can build organizational culture and capacity
- Leave with a brief mentoring action plan
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.Location: Punderson Manor Lodge & Conference Center
11755 Kinsman Road
Newbury, OH 44065
There are currently 4 spots remaining out of 35
HR Stuff every New Supervisor Should Know: Having a Solid Legal Foundation
5/31/2023
Learning Objectives:
Jim P. Wilkins, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLC
Jim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Location: Online via Zoom
5/31/2023
Learning Objectives:
- Understanding the relevant legal landscape as related to leading and supervising employees;
- Recognizing inappropriate workplace behavior (e.g., misconduct, job performance deficiencies, harassment, tardiness and attendance);
- Knowing how to respond lawfully and effectively to inappropriate behaviors in the workplace
Jim P. Wilkins, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLCJim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Location: Online via Zoom
HR Stuff every New Supervisor Should Know: Having a Solid Legal Foundation
5/31/2023
Recorded 5/31/23
Learning Objectives:
Jim P. Wilkins, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLC
Jim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Location: Online via Zoom
5/31/2023
Recorded 5/31/23Learning Objectives:
- Understanding the relevant legal landscape as related to leading and supervising employees;
- Recognizing inappropriate workplace behavior (e.g., misconduct, job performance deficiencies, harassment, tardiness and attendance);
- Knowing how to respond lawfully and effectively to inappropriate behaviors in the workplace
Jim P. Wilkins, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLCJim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Location: Online via Zoom
Training Staff for In Charge duties
6/6/2023
Designed for administrators and managers, this webinar will share how the Cleveland Heights-University Heights Public Library developed an annual training for any staff member who is eligible to be an In Charge person. Deputy Director Kim DeNero-Ackroyd will explain how their annual three hour training is arranged and also under constant revision, in order to stay relevant with current library needs, and share examples of their agendas. She will also explain the contents of what goes into their In Charge notebooks and explain how this resource has been compiled.
Learning Objectives:
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 11 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organizations and ALA’s Council Orientation Committee. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.
Location: Online via Zoom
6/6/2023
Designed for administrators and managers, this webinar will share how the Cleveland Heights-University Heights Public Library developed an annual training for any staff member who is eligible to be an In Charge person. Deputy Director Kim DeNero-Ackroyd will explain how their annual three hour training is arranged and also under constant revision, in order to stay relevant with current library needs, and share examples of their agendas. She will also explain the contents of what goes into their In Charge notebooks and explain how this resource has been compiled.
Learning Objectives:
- Training staff to become more confident in taking on more responsibility.
- Discuss the important of sharing policies and procedures with staff, as well as developing them with staff input.
- Improve customer satisfaction in resolving issues.
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 11 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organizations and ALA’s Council Orientation Committee. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.Location: Online via Zoom
Training Staff for In Charge duties
6/6/2023
Recorded 6/6/23
Designed for administrators and managers, this webinar will share how the Cleveland Heights-University Heights Public Library developed an annual training for any staff member who is eligible to be an In Charge person. Deputy Director Kim DeNero-Ackroyd will explain how their annual three hour training is arranged and also under constant revision, in order to stay relevant with current library needs, and share examples of their agendas. She will also explain the contents of what goes into their In Charge notebooks and explain how this resource has been compiled.
Learning Objectives:
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 11 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organizations and ALA’s Council Orientation Committee. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.
Location: Online via Zoom
6/6/2023
Recorded 6/6/23Designed for administrators and managers, this webinar will share how the Cleveland Heights-University Heights Public Library developed an annual training for any staff member who is eligible to be an In Charge person. Deputy Director Kim DeNero-Ackroyd will explain how their annual three hour training is arranged and also under constant revision, in order to stay relevant with current library needs, and share examples of their agendas. She will also explain the contents of what goes into their In Charge notebooks and explain how this resource has been compiled.
Learning Objectives:
- Training staff to become more confident in taking on more responsibility.
- Discuss the important of sharing policies and procedures with staff, as well as developing them with staff input.
- Improve customer satisfaction in resolving issues.
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 11 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organizations and ALA’s Council Orientation Committee. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.Location: Online via Zoom
A Day for Diversity, Equity, and Inclusion
6/7/2023
Here is your opportunity to be introduced to diversity, equity, and inclusion training all in one day.
Recognizing Bias
Various people, institutions and organizations help shape the way we view the world, sometimes in inaccurate ways. Participants will learn to identify implicit and explicit biases and explore strategies for challenging them in ourselves and others.
Location: Twinsburg Public Library
10050 Ravenna Rd.
Twinsburg, OH 44087
6/7/2023
Here is your opportunity to be introduced to diversity, equity, and inclusion training all in one day.Recognizing Bias
Various people, institutions and organizations help shape the way we view the world, sometimes in inaccurate ways. Participants will learn to identify implicit and explicit biases and explore strategies for challenging them in ourselves and others.
Addressing Microaggressions
Discover how everyday comments and actions can unintentionally hurt or harm someone. Participants will build skills and practice strategies to recognize and interrupt microaggressions.
Discover how everyday comments and actions can unintentionally hurt or harm someone. Participants will build skills and practice strategies to recognize and interrupt microaggressions.
Intersectionality 101
Intersectionality is a concept that allows us to examine multiple areas of our lives and social identities. During this session, participants will examine what it actually is, discuss the history of the theory and begin to apply an intersectional lens.
Presenters:Intersectionality is a concept that allows us to examine multiple areas of our lives and social identities. During this session, participants will examine what it actually is, discuss the history of the theory and begin to apply an intersectional lens.
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of Diversity, Equity and Inclusion. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Marquis Davis earned his Bachelor of Science in Sports Administration in 2012 from Kent State University. He also earned a Master of Arts in Sport and Recreation Management in 2015 from Kent State University. Marquis is a strong advocate for student success, not only in their academic, but in their personal lives. Marquis joins DEI after spending the last five years in the Undergraduate Programs Office in the Ambassador Crawford College of Business and Entrepreneurship as their Academic Diversity Outreach Coordinator. Marquis was very instrumental with helping create diversity initiatives with the Ambassador Crawford College of Business and Entrepreneurship; Diversity in Business (an interest area) within the Business Learning Community (BLC), developing the Cultural Diversity course for first-year students in the BLC, and establishing The Network. Marquis has a passion for developing creative diversity programming for faculty, staff and students.
Location: Twinsburg Public Library
10050 Ravenna Rd.
Twinsburg, OH 44087
Passive-Aggressive Behavior: Sources and Solutions for Library Workspaces
6/13/2023
Passive-aggressive behavior can be maddening. It catches us off guard, causes confusion, resentment, and low morale. What causes it and how can you help prevent it? This webinar will bring together research from multiple fields on how to handle passive-aggressive behavior, with particular tips for librarians. It will also explore the causes of passive-aggressive behavior, the benefits of anger, gender biases around anger, and more.
Learning Objectives:
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie has published 5 books, with two coming out in 2022 including a new book co-authored with two school librarians with ABC-CLIO: Advocating Digital Citizenship: Resources for Library and Classroom. In 2021 she received an Outstanding Reference Title award from the Reference & User Services Association of ALA. Carrie is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Her company’s curriculum and work can be found in multiple states and countries. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.
Location: Online via Zoom
6/13/2023
Passive-aggressive behavior can be maddening. It catches us off guard, causes confusion, resentment, and low morale. What causes it and how can you help prevent it? This webinar will bring together research from multiple fields on how to handle passive-aggressive behavior, with particular tips for librarians. It will also explore the causes of passive-aggressive behavior, the benefits of anger, gender biases around anger, and more.
Learning Objectives:
- How passive-aggressive behavior can be an adaptive trait and encouraged through systems at work, home or in broader society
- Signs and examples of passive-aggressive behavior
- Tips and techniques on how to reframe the behavior and deal with it appropriately whether it is coming from colleagues, patrons, or superiors
- What boundaries are and how they affect our behavior
- Role play examples to more effectively communicate
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie has published 5 books, with two coming out in 2022 including a new book co-authored with two school librarians with ABC-CLIO: Advocating Digital Citizenship: Resources for Library and Classroom. In 2021 she received an Outstanding Reference Title award from the Reference & User Services Association of ALA. Carrie is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Her company’s curriculum and work can be found in multiple states and countries. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.Location: Online via Zoom
Passive-Aggressive Behavior: Sources and Solutions for Library Workspaces
6/13/2023
Recorded 6/13/23
Passive-aggressive behavior can be maddening. It catches us off guard, causes confusion, resentment, and low morale. What causes it and how can you help prevent it? This webinar will bring together research from multiple fields on how to handle passive-aggressive behavior, with particular tips for librarians. It will also explore the causes of passive-aggressive behavior, the benefits of anger, gender biases around anger, and more.
Learning Objectives:
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie has published 5 books, with two coming out in 2022 including a new book co-authored with two school librarians with ABC-CLIO: Advocating Digital Citizenship: Resources for Library and Classroom. In 2021 she received an Outstanding Reference Title award from the Reference & User Services Association of ALA. Carrie is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Her company’s curriculum and work can be found in multiple states and countries. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.
Location: Online via Zoom
6/13/2023
Recorded 6/13/23Passive-aggressive behavior can be maddening. It catches us off guard, causes confusion, resentment, and low morale. What causes it and how can you help prevent it? This webinar will bring together research from multiple fields on how to handle passive-aggressive behavior, with particular tips for librarians. It will also explore the causes of passive-aggressive behavior, the benefits of anger, gender biases around anger, and more.
Learning Objectives:
- How passive-aggressive behavior can be an adaptive trait and encouraged through systems at work, home or in broader society
- Signs and examples of passive-aggressive behavior
- Tips and techniques on how to reframe the behavior and deal with it appropriately whether it is coming from colleagues, patrons, or superiors
- What boundaries are and how they affect our behavior
- Role play examples to more effectively communicate
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie has published 5 books, with two coming out in 2022 including a new book co-authored with two school librarians with ABC-CLIO: Advocating Digital Citizenship: Resources for Library and Classroom. In 2021 she received an Outstanding Reference Title award from the Reference & User Services Association of ALA. Carrie is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Her company’s curriculum and work can be found in multiple states and countries. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.Location: Online via Zoom
Safety and Security Networking Meeting
6/13/2023
Join us for the Security and Safety Networking Meeting. Here is an opportunity to connect with security staff from other libraries around the region; to share ideas, experiences, etc.. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online via Zoom
6/13/2023
Join us for the Security and Safety Networking Meeting. Here is an opportunity to connect with security staff from other libraries around the region; to share ideas, experiences, etc.. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online via Zoom
HR Stuff every New Supervisor Should Know: Skills Needed to Effectively Manage People
6/14/2023
Learning Objectives:
Jim P. Wilkins, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLC
Jim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Location: Online via Zoom
6/14/2023
Learning Objectives:
- Development of effective leadership and employee relations skills, particularly for new supervisors and those who have been promoted from within;
- Considering effective performance management and corrective action techniques.
- Developing effective documentation
Jim P. Wilkins, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLCJim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Location: Online via Zoom
HR Stuff every New Supervisor Should Know: Skills Needed to Effectively Manage People
6/14/2023
Learning Objectives:
Jim P. Wilkins, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLC
Jim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Location: Online via Zoom
6/14/2023
Learning Objectives:
- Development of effective leadership and employee relations skills, particularly for new supervisors and those who have been promoted from within;
- Considering effective performance management and corrective action techniques.
- Developing effective documentation
Jim P. Wilkins, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLCJim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Location: Online via Zoom
Circulation Networking Meeting In-person
6/15/2023
Is your library interested in adding non-traditional circulating items to your collection, but not sure how to go about it? Stephanie Joliff, Culture & AV Division Manager at Akron-Summit County Public Library, will discuss ASCPL's successful Library of Things collection with a focus on the circulation department's duties. Participants will also be able to tour the collection, which includes memory kits, an art library, cake pans, and more.
In the afternoon, attendees will have an opportunity to share their successes and challenges via a roundtable discussion.
Location: Akron-Summit County Public Library
60 South High Street
Akron, Oh 44326
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
6/15/2023
Is your library interested in adding non-traditional circulating items to your collection, but not sure how to go about it? Stephanie Joliff, Culture & AV Division Manager at Akron-Summit County Public Library, will discuss ASCPL's successful Library of Things collection with a focus on the circulation department's duties. Participants will also be able to tour the collection, which includes memory kits, an art library, cake pans, and more.
In the afternoon, attendees will have an opportunity to share their successes and challenges via a roundtable discussion.
Location: Akron-Summit County Public Library
60 South High Street
Akron, Oh 44326
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
Circulation Networking Meeting Online via Zoom
6/15/2023
Is your library interested in adding non-traditional circulating items to your collection, but not sure how to go about it? Stephanie Joliff, Culture & AV Division Manager at Akron-Summit County Public Library, will discuss ASCPL's successful Library of Things collection with a focus on the circulation department's duties. Participants will also be able to tour the collection, which includes memory kits, an art library, cake pans, and more.
In the afternoon, attendees will have an opportunity to share their successes and challenges via a roundtable discussion.
Location: Online via Zoom
6/15/2023
Is your library interested in adding non-traditional circulating items to your collection, but not sure how to go about it? Stephanie Joliff, Culture & AV Division Manager at Akron-Summit County Public Library, will discuss ASCPL's successful Library of Things collection with a focus on the circulation department's duties. Participants will also be able to tour the collection, which includes memory kits, an art library, cake pans, and more.
In the afternoon, attendees will have an opportunity to share their successes and challenges via a roundtable discussion.
Location: Online via Zoom
Academic Library Directors In-Person Networking Meeting
6/16/2023
Take advantage of this opportunity to share challenges and successes with your peers. For those interested, the group will be having lunch at 12:30 PM at an area restaurant. Contact Carla Sarratt at sarratca@mountunion.edu for more information.
Location: Kolenbrander-Harter Information Center
1701 Miller Avenue
Alliance, Oh 44601
6/16/2023
Take advantage of this opportunity to share challenges and successes with your peers. For those interested, the group will be having lunch at 12:30 PM at an area restaurant. Contact Carla Sarratt at sarratca@mountunion.edu for more information.
Location: Kolenbrander-Harter Information Center
1701 Miller Avenue
Alliance, Oh 44601
Dealing with Complaints About Library Materials
7/11/2023
Complaints about library collections are increasing, and library staff need to be prepared to encounter users who are upset about library materials. A clear understanding of the foundations of intellectual freedom and how to engage with users who have complaints can keep these situations from becoming a major problem. This session will look at why diverse collections are important, preparing for materials challenges before they happen, addressing both informal and formal complaints, and working with the media, and share additional resources that are available for dealing with these difficult situations. Please bring your questions.
Learning Objectives:
Barry Trott is Adult Services Consultant at the Library of Virginia, where he helps public libraries across the Commonwealth plan and develop services for adult library users. He earned his MSLS from The Catholic University of America School of Library and Information Science in 1997 and then worked at the Williamsburg Regional Library for 24 years, starting off as a reference librarian and then as readers’ services librarian. In 2001, he became Adult Services Director, and in 2012 was appointed Digital Services Director, where he served until 2014 when he was appointed Director of Special Projects and Technical Services. Barry is past-president of the American Library Association’s Reference and User Services Association (RUSA). He edited the readers’ advisory column for Reference and User Services Quarterly (RUSQ) from 2004-2012 and served as editor-in-chief of RUSQ from 2012-2018. He was the series editor for Libraries Unlimited’s Read On series and author of Read On . . . Crime Fiction (2008), and has contributed articles or chapters to numerous publications, including The Encyclopedia of Library and Information Science, Reference Reborn (Libraries Unlimited, 2010), Journal of Library Administration, and Research-Based Readers’ Advisory (ALA Editions, 2008). Barry has presented programs at the American Library Association annual conference, the Public Library Association conference, and the Virginia Library Association conference and for library systems throughout the country.
Location: Online via Zoom
7/11/2023
Complaints about library collections are increasing, and library staff need to be prepared to encounter users who are upset about library materials. A clear understanding of the foundations of intellectual freedom and how to engage with users who have complaints can keep these situations from becoming a major problem. This session will look at why diverse collections are important, preparing for materials challenges before they happen, addressing both informal and formal complaints, and working with the media, and share additional resources that are available for dealing with these difficult situations. Please bring your questions.
Learning Objectives:
- Importance of diverse collections
- Being prepared for material challenges
- Addressing both formal and informal complaints
- Working with the media
Barry Trott is Adult Services Consultant at the Library of Virginia, where he helps public libraries across the Commonwealth plan and develop services for adult library users. He earned his MSLS from The Catholic University of America School of Library and Information Science in 1997 and then worked at the Williamsburg Regional Library for 24 years, starting off as a reference librarian and then as readers’ services librarian. In 2001, he became Adult Services Director, and in 2012 was appointed Digital Services Director, where he served until 2014 when he was appointed Director of Special Projects and Technical Services. Barry is past-president of the American Library Association’s Reference and User Services Association (RUSA). He edited the readers’ advisory column for Reference and User Services Quarterly (RUSQ) from 2004-2012 and served as editor-in-chief of RUSQ from 2012-2018. He was the series editor for Libraries Unlimited’s Read On series and author of Read On . . . Crime Fiction (2008), and has contributed articles or chapters to numerous publications, including The Encyclopedia of Library and Information Science, Reference Reborn (Libraries Unlimited, 2010), Journal of Library Administration, and Research-Based Readers’ Advisory (ALA Editions, 2008). Barry has presented programs at the American Library Association annual conference, the Public Library Association conference, and the Virginia Library Association conference and for library systems throughout the country.Location: Online via Zoom
Dealing with Complaints About Library Materials
7/11/2023
Recorded 7/11/23
Complaints about library collections are increasing, and library staff need to be prepared to encounter users who are upset about library materials. A clear understanding of the foundations of intellectual freedom and how to engage with users who have complaints can keep these situations from becoming a major problem. This session will look at why diverse collections are important, preparing for materials challenges before they happen, addressing both informal and formal complaints, and working with the media, and share additional resources that are available for dealing with these difficult situations. Please bring your questions.
Learning Objectives:
Barry Trott is Adult Services Consultant at the Library of Virginia, where he helps public libraries across the Commonwealth plan and develop services for adult library users. He earned his MSLS from The Catholic University of America School of Library and Information Science in 1997 and then worked at the Williamsburg Regional Library for 24 years, starting off as a reference librarian and then as readers’ services librarian. In 2001, he became Adult Services Director, and in 2012 was appointed Digital Services Director, where he served until 2014 when he was appointed Director of Special Projects and Technical Services. Barry is past-president of the American Library Association’s Reference and User Services Association (RUSA). He edited the readers’ advisory column for Reference and User Services Quarterly (RUSQ) from 2004-2012 and served as editor-in-chief of RUSQ from 2012-2018. He was the series editor for Libraries Unlimited’s Read On series and author of Read On . . . Crime Fiction (2008), and has contributed articles or chapters to numerous publications, including The Encyclopedia of Library and Information Science, Reference Reborn (Libraries Unlimited, 2010), Journal of Library Administration, and Research-Based Readers’ Advisory (ALA Editions, 2008). Barry has presented programs at the American Library Association annual conference, the Public Library Association conference, and the Virginia Library Association conference and for library systems throughout the country.
Location: Online via Zoom
7/11/2023
Recorded 7/11/23Complaints about library collections are increasing, and library staff need to be prepared to encounter users who are upset about library materials. A clear understanding of the foundations of intellectual freedom and how to engage with users who have complaints can keep these situations from becoming a major problem. This session will look at why diverse collections are important, preparing for materials challenges before they happen, addressing both informal and formal complaints, and working with the media, and share additional resources that are available for dealing with these difficult situations. Please bring your questions.
Learning Objectives:
- Importance of diverse collections
- Being prepared for material challenges
- Addressing both formal and informal complaints
- Working with the media
Barry Trott is Adult Services Consultant at the Library of Virginia, where he helps public libraries across the Commonwealth plan and develop services for adult library users. He earned his MSLS from The Catholic University of America School of Library and Information Science in 1997 and then worked at the Williamsburg Regional Library for 24 years, starting off as a reference librarian and then as readers’ services librarian. In 2001, he became Adult Services Director, and in 2012 was appointed Digital Services Director, where he served until 2014 when he was appointed Director of Special Projects and Technical Services. Barry is past-president of the American Library Association’s Reference and User Services Association (RUSA). He edited the readers’ advisory column for Reference and User Services Quarterly (RUSQ) from 2004-2012 and served as editor-in-chief of RUSQ from 2012-2018. He was the series editor for Libraries Unlimited’s Read On series and author of Read On . . . Crime Fiction (2008), and has contributed articles or chapters to numerous publications, including The Encyclopedia of Library and Information Science, Reference Reborn (Libraries Unlimited, 2010), Journal of Library Administration, and Research-Based Readers’ Advisory (ALA Editions, 2008). Barry has presented programs at the American Library Association annual conference, the Public Library Association conference, and the Virginia Library Association conference and for library systems throughout the country.Location: Online via Zoom
Time Management Yours and Theirs
7/12/2023
This webinar is also part of the 2022 New Supervisors' Academy.
Time management is one of the most important skills that any manager/supervisor should have. Understanding, implementing and following effective time management practices will help you accomplish more.
Learning objectives:
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 11 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organizations and co-chairs PLA’s Membership Advisory Group. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.
Location: Online via Zoom
7/12/2023
This webinar is also part of the 2022 New Supervisors' Academy.
Time management is one of the most important skills that any manager/supervisor should have. Understanding, implementing and following effective time management practices will help you accomplish more.
Learning objectives:
- Valuing your own time
- Setting realistic priorities
- Delegating tasks effectively
- Recognizing and avoiding time wasters
- Taking Action
- Practical Tools
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 11 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organizations and co-chairs PLA’s Membership Advisory Group. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.Location: Online via Zoom
Time Management Yours and Theirs
7/12/2023
Recorded 7/12/23
This webinar is also part of the 2022 New Supervisors' Academy.
Time management is one of the most important skills that any manager/supervisor should have. Understanding, implementing and following effective time management practices will help you accomplish more.
Learning objectives:
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 11 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organizations and co-chairs PLA’s Membership Advisory Group. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.
Location: Online via Zoom
7/12/2023
Recorded 7/12/23This webinar is also part of the 2022 New Supervisors' Academy.
Time management is one of the most important skills that any manager/supervisor should have. Understanding, implementing and following effective time management practices will help you accomplish more.
Learning objectives:
- Valuing your own time
- Setting realistic priorities
- Delegating tasks effectively
- Recognizing and avoiding time wasters
- Taking Action
- Practical Tools
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 11 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organizations and co-chairs PLA’s Membership Advisory Group. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.Location: Online via Zoom
Accessibility Initiatives at NC State Libraries
7/13/2023
Accessibility is having a moment. More than ever, libraries are embracing the reality that if you have users, you have users with disabilities. Making our services, resources, and spaces accessible is everyone’s responsibility, and we all have unique skills to contribute to solving our library’s accessibility challenges. We’ll share what we’ve been doing at NC State University Libraries, from ebooks assessments to sensory friendly maps to squashing 300,000+ web accessibility errors. We hope this presentation will meet you wherever you are on your accessibility journey and give you some ideas about things you and your colleagues might do to make your libraries more accessible for everyone in your community.
Learning Objectives
Robin Camille Davis is the Associate Head of User Experience at NC State University Libraries, where she coordinates content strategy, advocates for accessible practices, and conducts user research. She is the chair of the Libraries Accessibility Committee. In 2022, she was honored with a Movers & Shakers Award from Library Journal.
Beth Ashmore is the Associate Head of Acquisitions & Discovery (Serials) at NC State University Libraries. She has worked on accessibility in libraries through a collaboration with Lyrasis to present the findings of their 2019 Accessibility Survey white paper and by representing ASERL to the Library Accessibility Alliance where she has served on the e-resource testing and training committees. She is also the co-author of The Librarian’s Guide to Negotiation.
Location: Online via Zoom
7/13/2023
Accessibility is having a moment. More than ever, libraries are embracing the reality that if you have users, you have users with disabilities. Making our services, resources, and spaces accessible is everyone’s responsibility, and we all have unique skills to contribute to solving our library’s accessibility challenges. We’ll share what we’ve been doing at NC State University Libraries, from ebooks assessments to sensory friendly maps to squashing 300,000+ web accessibility errors. We hope this presentation will meet you wherever you are on your accessibility journey and give you some ideas about things you and your colleagues might do to make your libraries more accessible for everyone in your community.
Learning Objectives
- Understand why accessibility matters to libraries.
- Identify resources available to begin making your library more accessible.
- Connect efforts at NC State with efforts you could implement at your library
Robin Camille Davis is the Associate Head of User Experience at NC State University Libraries, where she coordinates content strategy, advocates for accessible practices, and conducts user research. She is the chair of the Libraries Accessibility Committee. In 2022, she was honored with a Movers & Shakers Award from Library Journal.Beth Ashmore is the Associate Head of Acquisitions & Discovery (Serials) at NC State University Libraries. She has worked on accessibility in libraries through a collaboration with Lyrasis to present the findings of their 2019 Accessibility Survey white paper and by representing ASERL to the Library Accessibility Alliance where she has served on the e-resource testing and training committees. She is also the co-author of The Librarian’s Guide to Negotiation.Location: Online via Zoom
Accessibility Initiatives at NC State Libraries
7/13/2023
Recorded 7/13/23
Accessibility is having a moment. More than ever, libraries are embracing the reality that if you have users, you have users with disabilities. Making our services, resources, and spaces accessible is everyone’s responsibility, and we all have unique skills to contribute to solving our library’s accessibility challenges. We’ll share what we’ve been doing at NC State University Libraries, from ebooks assessments to sensory friendly maps to squashing 300,000+ web accessibility errors. We hope this presentation will meet you wherever you are on your accessibility journey and give you some ideas about things you and your colleagues might do to make your libraries more accessible for everyone in your community.
Learning Objectives
Robin Camille Davis is the Associate Head of User Experience at NC State University Libraries, where she coordinates content strategy, advocates for accessible practices, and conducts user research. She is the chair of the Libraries Accessibility Committee. In 2022, she was honored with a Movers & Shakers Award from Library Journal.
Beth Ashmore is the Associate Head of Acquisitions & Discovery (Serials) at NC State University Libraries. She has worked on accessibility in libraries through a collaboration with Lyrasis to present the findings of their 2019 Accessibility Survey white paper and by representing ASERL to the Library Accessibility Alliance where she has served on the e-resource testing and training committees. She is also the co-author of The Librarian’s Guide to Negotiation.
Location: Online via Zoom
7/13/2023
Recorded 7/13/23Accessibility is having a moment. More than ever, libraries are embracing the reality that if you have users, you have users with disabilities. Making our services, resources, and spaces accessible is everyone’s responsibility, and we all have unique skills to contribute to solving our library’s accessibility challenges. We’ll share what we’ve been doing at NC State University Libraries, from ebooks assessments to sensory friendly maps to squashing 300,000+ web accessibility errors. We hope this presentation will meet you wherever you are on your accessibility journey and give you some ideas about things you and your colleagues might do to make your libraries more accessible for everyone in your community.
Learning Objectives
- Understand why accessibility matters to libraries.
- Identify resources available to begin making your library more accessible.
- Connect efforts at NC State with efforts you could implement at your library
Robin Camille Davis is the Associate Head of User Experience at NC State University Libraries, where she coordinates content strategy, advocates for accessible practices, and conducts user research. She is the chair of the Libraries Accessibility Committee. In 2022, she was honored with a Movers & Shakers Award from Library Journal.Beth Ashmore is the Associate Head of Acquisitions & Discovery (Serials) at NC State University Libraries. She has worked on accessibility in libraries through a collaboration with Lyrasis to present the findings of their 2019 Accessibility Survey white paper and by representing ASERL to the Library Accessibility Alliance where she has served on the e-resource testing and training committees. She is also the co-author of The Librarian’s Guide to Negotiation.Location: Online via Zoom
Intergenerational Collaboration: In Diversity, We Trust!
7/19/2023
The five generations currently represented in the workforce have their own world view and attitude toward work and life. Oftentimes, each generation's unique approach and/or generational stereotypes create friction among individuals and teams. This fun, interactive workshop will explore how unique views of each generation may impact an individual's approach to work, discuss the harmful effects of generational stereotypes, and identify leadership strategies to leverage the collective strength in generational diversity.
Learning Objectives:
Ellen Procida is the Operations Manager in the Superior Court of New Jersey, Cape May County. She has worked in various roles throughout her 26 years with the courts including ombudsman, training coordinator, team leader, and probation officer. Ellen has a Master Degree of Arts in Human Resources and Training Development from Seton Hall University and a Bachelor Degree of Arts in Criminal Justice from Stockton University. Ellen brings her passion for leadership and learning to every training session she facilitates.
Location: Online via Zoom
7/19/2023
The five generations currently represented in the workforce have their own world view and attitude toward work and life. Oftentimes, each generation's unique approach and/or generational stereotypes create friction among individuals and teams. This fun, interactive workshop will explore how unique views of each generation may impact an individual's approach to work, discuss the harmful effects of generational stereotypes, and identify leadership strategies to leverage the collective strength in generational diversity.
Learning Objectives:
- Explore how formative events in generational year spans may impact individual perspective
- Discuss the harmful effects of generational stereotypes in the workplace
- Identify strategies to leverage the collective strength of generational diversity
Ellen Procida is the Operations Manager in the Superior Court of New Jersey, Cape May County. She has worked in various roles throughout her 26 years with the courts including ombudsman, training coordinator, team leader, and probation officer. Ellen has a Master Degree of Arts in Human Resources and Training Development from Seton Hall University and a Bachelor Degree of Arts in Criminal Justice from Stockton University. Ellen brings her passion for leadership and learning to every training session she facilitates.Location: Online via Zoom
Intergenerational Collaboration: In Diversity, We Trust!
7/19/2023
Recorded 7/19/23
The five generations currently represented in the workforce have their own world view and attitude toward work and life. Oftentimes, each generation's unique approach and/or generational stereotypes create friction among individuals and teams. This fun, interactive workshop will explore how unique views of each generation may impact an individual's approach to work, discuss the harmful effects of generational stereotypes, and identify leadership strategies to leverage the collective strength in generational diversity.
Learning Objectives:
Ellen Procida is the Operations Manager in the Superior Court of New Jersey, Cape May County. She has worked in various roles throughout her 26 years with the courts including ombudsman, training coordinator, team leader, and probation officer. Ellen has a Master Degree of Arts in Human Resources and Training Development from Seton Hall University and a Bachelor Degree of Arts in Criminal Justice from Stockton University. Ellen brings her passion for leadership and learning to every training session she facilitates.
Location: Online via Zoom
7/19/2023
Recorded 7/19/23The five generations currently represented in the workforce have their own world view and attitude toward work and life. Oftentimes, each generation's unique approach and/or generational stereotypes create friction among individuals and teams. This fun, interactive workshop will explore how unique views of each generation may impact an individual's approach to work, discuss the harmful effects of generational stereotypes, and identify leadership strategies to leverage the collective strength in generational diversity.
Learning Objectives:
- Explore how formative events in generational year spans may impact individual perspective
- Discuss the harmful effects of generational stereotypes in the workplace
- Identify strategies to leverage the collective strength of generational diversity
Ellen Procida is the Operations Manager in the Superior Court of New Jersey, Cape May County. She has worked in various roles throughout her 26 years with the courts including ombudsman, training coordinator, team leader, and probation officer. Ellen has a Master Degree of Arts in Human Resources and Training Development from Seton Hall University and a Bachelor Degree of Arts in Criminal Justice from Stockton University. Ellen brings her passion for leadership and learning to every training session she facilitates.Location: Online via Zoom
Weeders Attract More Readers
7/20/2023
We all know weeding is necessary to maintain up-to-date and useful collections but it can be difficult sometimes to decide what should stay and what should go. The COVID-19 lockdown period also skewed our circulation statistics so it isn’t as easy to spot the “shelf-sitters.” This workshop goes over specific criteria for weeding Nonfiction, Fiction, Children’s, and Teen materials and provides practical tips for assessing “problem” areas like classics, award books, and graphic novels.
After attending this workshop participants should be able to:
Belinda Boon is a Professor at Kent State University’s School of Information where she has taught since 2006. Her graduate and undergraduate courses include Collection Management, Information Services for Diverse Populations, Information Sources & Reference Services, and Information Fluency in the Workplace and Beyond.
Location: Twinsburg Public Library
10050 Ravenna Rd.
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
7/20/2023
We all know weeding is necessary to maintain up-to-date and useful collections but it can be difficult sometimes to decide what should stay and what should go. The COVID-19 lockdown period also skewed our circulation statistics so it isn’t as easy to spot the “shelf-sitters.” This workshop goes over specific criteria for weeding Nonfiction, Fiction, Children’s, and Teen materials and provides practical tips for assessing “problem” areas like classics, award books, and graphic novels.
After attending this workshop participants should be able to:
- Recognize and overcome barriers to weeding
- Apply objective guidelines and criteria when weeding print and nonprint materials
- Use statistical evidence to support and justify weeding decisions
- Explain to coworkers and library administration why weeding is important in maintaining a healthy collection
Belinda Boon is a Professor at Kent State University’s School of Information where she has taught since 2006. Her graduate and undergraduate courses include Collection Management, Information Services for Diverse Populations, Information Sources & Reference Services, and Information Fluency in the Workplace and Beyond.Location: Twinsburg Public Library
10050 Ravenna Rd.
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
Working with Data in Excel
7/25/2023
We all collect data, but what are we doing with it? What can we do with it? This workshop will walk through a real library dataset to look for insights and create a visual representation that tells a story. We will also walk through setting up an Excel workbook to efficiently capture data.
Learning Objectives:
Kile Byington
Having taken her first library job in 2006 as a Children’s Library Assistant, Kile Byington has spent the last fifteen-plus years building a skill set via various roles in several library systems, from programming to collection development to finance. She is currently the Fiscal Officer for the Twinsburg Public Library and holds a Bachelor of Arts in Economics from the University of Akron with a minor in Spanish.
Location: Online via Zoom
7/25/2023
We all collect data, but what are we doing with it? What can we do with it? This workshop will walk through a real library dataset to look for insights and create a visual representation that tells a story. We will also walk through setting up an Excel workbook to efficiently capture data.
Learning Objectives:
- Navigation of large datasets and mining for useful insights using basic tools such as filtering and formulas such as “average” and “percent change”.
- Data visualization based on data mined from a large dataset
- Creation of a data tracking workbook that utilizes cell referencing across worksheets
Kile ByingtonHaving taken her first library job in 2006 as a Children’s Library Assistant, Kile Byington has spent the last fifteen-plus years building a skill set via various roles in several library systems, from programming to collection development to finance. She is currently the Fiscal Officer for the Twinsburg Public Library and holds a Bachelor of Arts in Economics from the University of Akron with a minor in Spanish.
Location: Online via Zoom
Working with Data in Excel
7/25/2023
Recorded 7/25/23
We all collect data, but what are we doing with it? What can we do with it? This workshop will walk through a real library dataset to look for insights and create a visual representation that tells a story. We will also walk through setting up an Excel workbook to efficiently capture data.
Learning Objectives:
Kile Byington
Having taken her first library job in 2006 as a Children’s Library Assistant, Kile Byington has spent the last fifteen-plus years building a skill set via various roles in several library systems, from programming to collection development to finance. She is currently the Fiscal Officer for the Twinsburg Public Library and holds a Bachelor of Arts in Economics from the University of Akron with a minor in Spanish.
Location: Online via Zoom
7/25/2023
Recorded 7/25/23We all collect data, but what are we doing with it? What can we do with it? This workshop will walk through a real library dataset to look for insights and create a visual representation that tells a story. We will also walk through setting up an Excel workbook to efficiently capture data.
Learning Objectives:
- Navigation of large datasets and mining for useful insights using basic tools such as filtering and formulas such as “average” and “percent change”.
- Data visualization based on data mined from a large dataset
- Creation of a data tracking workbook that utilizes cell referencing across worksheets
Kile ByingtonHaving taken her first library job in 2006 as a Children’s Library Assistant, Kile Byington has spent the last fifteen-plus years building a skill set via various roles in several library systems, from programming to collection development to finance. She is currently the Fiscal Officer for the Twinsburg Public Library and holds a Bachelor of Arts in Economics from the University of Akron with a minor in Spanish.
Location: Online via Zoom
Unlocking Digital Inclusion: Exploring Accessibility and Inclusion on Library Websites
7/26/2023
Aaron Van Auken is a Business Development Executive at Recite Me. Coming originally from a background in sports television, Aaron entered the world of tech sales and established himself as a career sales professional. His track record of relational selling and development has come from a love for working with people and understanding their “why”. Outside of work he enjoys staying active, playing golf, home projects, and spending time with his kids.
Location: Online via Zoom
7/26/2023
Join us for an informative webinar as we dig into the world of online accessibility and inclusion. Learn about key concepts of digital accessibility and address important questions.
Don't miss this opportunity to gain valuable insight and practical strategies to create inclusive and accessible library websites. Let's bridge the gap and empower everyone to access the digital world seamlessly.
Learning Objectives:
- What is Accessibility?
- Why is Accessibility Important?
- Who needs support online?
- Accessibility + Usability = Inclusion
- Website Accessibility Statements
- Recite Me - Accessibility on Demand
Aaron Van Auken is a Business Development Executive at Recite Me. Coming originally from a background in sports television, Aaron entered the world of tech sales and established himself as a career sales professional. His track record of relational selling and development has come from a love for working with people and understanding their “why”. Outside of work he enjoys staying active, playing golf, home projects, and spending time with his kids.Location: Online via Zoom
Unlocking Digital Inclusion: Exploring Accessibility and Inclusion on Library Websites
7/26/2023
Aaron Van Auken is a Business Development Executive at Recite Me. Coming originally from a background in sports television, Aaron entered the world of tech sales and established himself as a career sales professional. His track record of relational selling and development has come from a love for working with people and understanding their “why”. Outside of work he enjoys staying active, playing golf, home projects, and spending time with his kids.
Location: Online via Zoom
7/26/2023
Recorded 7/26/23
Join us for an informative webinar as we dig into the world of online accessibility and inclusion. Learn about key concepts of digital accessibility and address important questions.
Don't miss this opportunity to gain valuable insight and practical strategies to create inclusive and accessible library websites. Let's bridge the gap and empower everyone to access the digital world seamlessly.
Learning Objectives:
- What is Accessibility?
- Why is Accessibility Important?
- Who needs support online?
- Accessibility + Usability = Inclusion
- Website Accessibility Statements
- Recite Me - Accessibility on Demand
Aaron Van Auken is a Business Development Executive at Recite Me. Coming originally from a background in sports television, Aaron entered the world of tech sales and established himself as a career sales professional. His track record of relational selling and development has come from a love for working with people and understanding their “why”. Outside of work he enjoys staying active, playing golf, home projects, and spending time with his kids.Location: Online via Zoom
Curiosity - The Secret Sauce
8/8/2023
Location: Online via Zoom
8/8/2023
Every organization has problems to solve, obstacles to overcome, and a desire to do things better, but how do you harness that energy and bring about change and improvement? Design thinking might be a useful tool for tackling complex challenges. It is both a process and a mindset fueled by curiosity. Join us for an overview of the how, what and why of design thinking. Follow along one organization’s journey through the process and learn about the unexpected, insightful and fun path they took to develop impactful solutions. Participants will be guided through this process with structured support to spur their creativity and set a course for new discoveries.
Learning Objectives
- Actively experience both the design thinking process and design thinking mindsets.
- Apply the design thinking process to a current opportunity or challenge within their own unique library community.
- Receive actionable tools to begin to solve their identified challenge through a human-centered lens.
Rachel Siegel is a design + innovation specialist at Lakeland Community College, spearheading The Teachers Guild program for K-12 educators in Northeast Ohio since 2018. Rachel also co-leads Alumni Engagement efforts for The Lakeland Foundation. Trained in human-centered design, Rachel has worked with design + innovation firm IDEO on multiple consulting projects, including the global Parents as Allies initiative. She is currently leading design teams from twenty-eight school districts in Western Pennsylvania on a family-school engagement partnership program supported by The Grable Foundation, Kidsburgh, The Brookings Institution, HundrED, and Learning Heroes. Rachel holds a M.S.Ed in School Counseling from Duquesne University.
Jen Smyser is the program manager of the Nonprofit and Public Service Center at Lakeland Community. Jen draws on her experiences in higher education, nonprofit organizations and government agencies to inform her work serving the nonprofit community. She relishes volunteer opportunities, serving on the Lake Soil and Water Conservation District as a Board Supervisor and as the “cookie mom” for Girl Scout Troop 70444. Jen graduated from The Ohio State University with a B.A. in Sociology and a B.S. in Natural Resource Management.
Location: Online via Zoom
Curiosity - The Secret Sauce
8/8/2023
Location: Online via Zoom
8/8/2023
Recorded 8/8/23
Every organization has problems to solve, obstacles to overcome, and a desire to do things better, but how do you harness that energy and bring about change and improvement? Design thinking might be a useful tool for tackling complex challenges. It is both a process and a mindset fueled by curiosity. Join us for an overview of the how, what and why of design thinking. Follow along one organization’s journey through the process and learn about the unexpected, insightful and fun path they took to develop impactful solutions. Participants will be guided through this process with structured support to spur their creativity and set a course for new discoveries.
Learning Objectives
- Actively experience both the design thinking process and design thinking mindsets.
- Apply the design thinking process to a current opportunity or challenge within their own unique library community.
- Receive actionable tools to begin to solve their identified challenge through a human-centered lens.
Rachel Siegel is a design + innovation specialist at Lakeland Community College, spearheading The Teachers Guild program for K-12 educators in Northeast Ohio since 2018. Rachel also co-leads Alumni Engagement efforts for The Lakeland Foundation. Trained in human-centered design, Rachel has worked with design + innovation firm IDEO on multiple consulting projects, including the global Parents as Allies initiative. She is currently leading design teams from twenty-eight school districts in Western Pennsylvania on a family-school engagement partnership program supported by The Grable Foundation, Kidsburgh, The Brookings Institution, HundrED, and Learning Heroes. Rachel holds a M.S.Ed in School Counseling from Duquesne University.
Jen Smyser is the program manager of the Nonprofit and Public Service Center at Lakeland Community. Jen draws on her experiences in higher education, nonprofit organizations and government agencies to inform her work serving the nonprofit community. She relishes volunteer opportunities, serving on the Lake Soil and Water Conservation District as a Board Supervisor and as the “cookie mom” for Girl Scout Troop 70444. Jen graduated from The Ohio State University with a B.A. in Sociology and a B.S. in Natural Resource Management.
Location: Online via Zoom
Internal Customer Service: It's More than Just Being Nice!
8/9/2023
You may be surprised to find out that, aside from our regular customers, we also have internal customers...our coworkers! You may be even more surprised to hear that these internal customers are even more important than our regular customers. Being a great coworker (or, providing amazing internal customer service) may seem simple enough but the fact is that it can be a tricky and complex thing to learn. In this workshop you will learn why it is so important to develop the skills of a great coworker and about the four key categories of great internal customer service and you will learn many techniques that you can apply in your daily interactions with your coworkers.
Learning Outcomes:
Mary Frankenfield has worked in the Mansfield/Richland County Public Library system for more than 20 years. During her time at MRCPL, Mary has worked as a page, a clerk, a children's librarian, and a branch manager. She has been in her current position as Deputy Director for a little over five years. Among her many other duties, Mary has an active role in employee training and development and has presented workshops for NEO-RLS, OLC, and the MRCPL staff.
Location: Online via Zoom
8/9/2023
You may be surprised to find out that, aside from our regular customers, we also have internal customers...our coworkers! You may be even more surprised to hear that these internal customers are even more important than our regular customers. Being a great coworker (or, providing amazing internal customer service) may seem simple enough but the fact is that it can be a tricky and complex thing to learn. In this workshop you will learn why it is so important to develop the skills of a great coworker and about the four key categories of great internal customer service and you will learn many techniques that you can apply in your daily interactions with your coworkers.
Learning Outcomes:
- You will understand, and be able to explain to others, what internal customer service is and why it is so important.
- You will know the four main skills that are needed to provide great internal customer service and have the tools you need to develop these skills.
- You will learn about the Internal Customer Service Standards that were created by the Mansfield/Richland County Public Library staff, and be able to take these back to your library as an example for creating your own.
Mary Frankenfield has worked in the Mansfield/Richland County Public Library system for more than 20 years. During her time at MRCPL, Mary has worked as a page, a clerk, a children's librarian, and a branch manager. She has been in her current position as Deputy Director for a little over five years. Among her many other duties, Mary has an active role in employee training and development and has presented workshops for NEO-RLS, OLC, and the MRCPL staff.Location: Online via Zoom
Internal Customer Service: It's More than Just Being Nice!
8/9/2023
Recorded 8/9/23
You may be surprised to find out that, aside from our regular customers, we also have internal customers...our coworkers! You may be even more surprised to hear that these internal customers are even more important than our regular customers. Being a great coworker (or, providing amazing internal customer service) may seem simple enough but the fact is that it can be a tricky and complex thing to learn. In this workshop you will learn why it is so important to develop the skills of a great coworker and about the four key categories of great internal customer service and you will learn many techniques that you can apply in your daily interactions with your coworkers.
Learning Outcomes:
Mary Frankenfield has worked in the Mansfield/Richland County Public Library system for more than 20 years. During her time at MRCPL, Mary has worked as a page, a clerk, a children's librarian, and a branch manager. She has been in her current position as Deputy Director for a little over five years. Among her many other duties, Mary has an active role in employee training and development and has presented workshops for NEO-RLS, OLC, and the MRCPL staff.
Location: Online via Zoom
8/9/2023
Recorded 8/9/23You may be surprised to find out that, aside from our regular customers, we also have internal customers...our coworkers! You may be even more surprised to hear that these internal customers are even more important than our regular customers. Being a great coworker (or, providing amazing internal customer service) may seem simple enough but the fact is that it can be a tricky and complex thing to learn. In this workshop you will learn why it is so important to develop the skills of a great coworker and about the four key categories of great internal customer service and you will learn many techniques that you can apply in your daily interactions with your coworkers.
Learning Outcomes:
- You will understand, and be able to explain to others, what internal customer service is and why it is so important.
- You will know the four main skills that are needed to provide great internal customer service and have the tools you need to develop these skills.
- You will learn about the Internal Customer Service Standards that were created by the Mansfield/Richland County Public Library staff, and be able to take these back to your library as an example for creating your own.
Mary Frankenfield has worked in the Mansfield/Richland County Public Library system for more than 20 years. During her time at MRCPL, Mary has worked as a page, a clerk, a children's librarian, and a branch manager. She has been in her current position as Deputy Director for a little over five years. Among her many other duties, Mary has an active role in employee training and development and has presented workshops for NEO-RLS, OLC, and the MRCPL staff.Location: Online via Zoom
Marketing and Graphic Design for Libraries
8/15/2023
Presenters:
Sue Kirchgessner's 25-year career in visual communication has included graphic design, video, photography, and web design. She joined the Stow-Munroe Falls Public Library's Marketing Team in 2016.
Ann Malthaner graduated from Kent State with a degree in Advertising and has worked in the marketing field for 34 years. Prior to the library, she worked at Akron/Cleveland advertising agencies and the marketing department of Little Tikes. She joined the Stow-Munroe Falls Public Library in 2005.
Location: Stow-Munroe Falls Public Library
3512 Darrow Rd.
Stow, OH 44224
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
8/15/2023
Learn the basics of marketing and graphic design for your library. The marketing team from the Stow-Munroe Falls Public Library will discuss how they rebranded their library, create multi-media marketing materials, and handle social media, web design, and merchandising.
Also learn time and money-saving tips, as well as design elements to enhance your library's message including:
- Choosing and using type
- Developing a color theme
- Working with images
Presenters:
Sue Kirchgessner's 25-year career in visual communication has included graphic design, video, photography, and web design. She joined the Stow-Munroe Falls Public Library's Marketing Team in 2016.Ann Malthaner graduated from Kent State with a degree in Advertising and has worked in the marketing field for 34 years. Prior to the library, she worked at Akron/Cleveland advertising agencies and the marketing department of Little Tikes. She joined the Stow-Munroe Falls Public Library in 2005. Location: Stow-Munroe Falls Public Library
3512 Darrow Rd.
Stow, OH 44224
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
Public Relations and Marketing Networking Meeting
8/15/2023
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Email topics ahead of time to Jeff Laser.
Location: Online via Zoom
8/15/2023
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us.
Email topics ahead of time to Jeff Laser.
Location: Online via Zoom
Working Towards Equity
8/16/2023
Have you noticed the conversation shift towards equity and away from equality? This session will examine why. Participants will explore the concept of equity and begin to understand individual and institutional detours to achieving it.
***We will be utilizing breakout rooms. If you do not have a microphone or a camera you will still be able to participate via the chat.
Location: Online via Zoom
8/16/2023
Have you noticed the conversation shift towards equity and away from equality? This session will examine why. Participants will explore the concept of equity and begin to understand individual and institutional detours to achieving it.***We will be utilizing breakout rooms. If you do not have a microphone or a camera you will still be able to participate via the chat.
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of Diversity, Equity and Inclusion. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Location: Online via Zoom
Boosting Your Leadership Self Confidence
8/22/2023
This online workshop is also part of the 2022 New Supervisors' Academy.
This online workshop offers positive actions leaders must take to help break free from stress, perfectionism and self-doubt so they can find the confidence to work and lead effectively.
Learning Objectives:
Presenter:
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges.
For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
Location: Online via Zoom
8/22/2023
This online workshop is also part of the 2022 New Supervisors' Academy.
This online workshop offers positive actions leaders must take to help break free from stress, perfectionism and self-doubt so they can find the confidence to work and lead effectively.
Learning Objectives:
- Achieve confidence and break free from self-doubt
- Find your voice to speak and act with assertiveness
- Build resilience and bounce back from setback
Presenter:
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges. For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
Location: Online via Zoom
Mental Health First Aid
8/23/2023
Mental Health First Aid is a training course designed to give members of the public key skills to help someone who is developing a mental health problem or experiencing a mental health crisis. Just as CPR training helps a layperson without medical training assist an individual following a heart attack, Mental Health First Aid training helps a layperson assist someone experiencing a mental health crisis. This course will run 9:00 am - 3:30 pm. There will be two hours worth of pre-work before the live instructor-led online workshop. This course is limited to 30. Register for this class only if you are able to attend. This class will not be archived.
The evidence behind Mental Health First Aid demonstrates that it makes people feel more comfortable managing a crisis situation and builds mental health literacy — helping the public identify, understand and respond to signs of mental illness. Specifically, studies found that those who trained in Mental Health First Aid have greater confidence in providing help to others, greater likelihood of advising people to seek professional help, improved concordance with health professionals about treatments, and decreased stigmatizing attitudes.
Learning Objectives:
Location: Online via Zoom
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
8/23/2023
Mental Health First Aid is a training course designed to give members of the public key skills to help someone who is developing a mental health problem or experiencing a mental health crisis. Just as CPR training helps a layperson without medical training assist an individual following a heart attack, Mental Health First Aid training helps a layperson assist someone experiencing a mental health crisis. This course will run 9:00 am - 3:30 pm. There will be two hours worth of pre-work before the live instructor-led online workshop. This course is limited to 30. Register for this class only if you are able to attend. This class will not be archived.
The evidence behind Mental Health First Aid demonstrates that it makes people feel more comfortable managing a crisis situation and builds mental health literacy — helping the public identify, understand and respond to signs of mental illness. Specifically, studies found that those who trained in Mental Health First Aid have greater confidence in providing help to others, greater likelihood of advising people to seek professional help, improved concordance with health professionals about treatments, and decreased stigmatizing attitudes.
Learning Objectives:
- Recognize the potential risk factors and warning signs for a range of mental health problems, including: depression, anxiety/trauma, psychosis and psychotic disorders, substance use disorders, and self-injury
- Use a 5-step action plan to help an individual in crisis connect with appropriate professional help
- Interpret the prevalence of various mental health disorders in the U.S. and the need for reduced negative attitudes in their communities
- Apply knowledge of the appropriate professional, peer, social, and self-help resources available to help someone
Location: Online via Zoom
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
Day for Public Service-WTCPL
8/24/2023 - 8/24/2023
Customer service is one of the most frequently requested training topics as it impacts dramatically on a library's ability to serve its community. This is true in a public library, academic library, special or school library and across all levels of staff. In fact, no one in a library is exempt from providing excellent customer service. To that end, NEO-RLS has constructed an Academy which we hope will inspire you to enhance your customer service skills whether you are new to the library scene or an experienced professional. The 2023 Academy includes our popular, pre-COVID, Day for Public Service to be held in four locations as well as three additional webinars.
Below are a list of the sessions. To register click on the location where you would like to attend the in-person event. This will register you for that location and all of the webinars.
Webinar 1
Becoming Good Library Ambassadors
Thursday, January 19, 2023 at 10 am from your desktop
Are you promoting your library the best you can, both inside and outside the library walls? Learn ways that you can better represent your library in your community.
Learning Objectives:
Susan Ungham, former children's associate and retired branch manager with experience in rural, suburban, and urban public libraries; current part-time instructor in Cuyahoga Community College's Encore program for older adults.
Webinar 2
Responding to Uncomfortable Situations in the Library Setting
Wednesday, March 1, 2023 at 10 am from your desktop
Many times we are caught off-guard by inappropriate comments and aren’t prepared to respond in the moment. In this session, we provide simple responses for common scenarios, that prepare you to curtail the behavior and make it clear that what is happening is not ok. Learning Objectives:
Emily Correa is the Deputy Director for the Campbell County Public Library System. She was a member of the 45th Class of Leadership Lynchburg in 2021, and was named one of Lynchburg Business Magazine's Top 20 Under 40 in 2022. Emily currently serves on the editorial board of Virginia Libraries journal. Previously she was involved in leadership with the Virginia Library Association, the Mid-Atlantic Library Alliance, The Power of WE Lynchburg, and the County of Campbell.
Dana Bomba is a Branch Manager with the Chesterfield County Public Library, near Richmond, Virginia and the 2022 Virginia Library Association’s Librarian of the Year. Her primary focuses are strategic initiatives, community outreach opportunities, and staff development. As an experienced manager, Dana is committed to team building and coaching her employees to excellence. As a frontline manager, she is driven to create connections with her community and takes pride in providing personalized service to every customer. Previously she served on the Executive Board of the Central Virginia Young Professionals and the Conference Committee for the Virginia Library Association.
Webinar 3
Passive-Aggressive Behavior: Sources and Solutions for Library Workspaces
Tuesday, June 13, 2023 at 10 am from your desktop
Passive-aggressive behavior can be maddening. It catches us off guard, causes confusion, resentment, and low morale. What causes it and how can you help prevent it? This webinar will bring together research from multiple fields on how to handle passive-aggressive behavior, with particular tips for librarians. It will also explore the causes of passive-aggressive behavior, the benefits of anger, gender biases around anger, and more.
Learning Objectives:
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie has published 5 books, with two coming out in 2022 including a new book co-authored with two school librarians with ABC-CLIO: Advocating Digital Citizenship: Resources for Library and Classroom. In 2021 she received an Outstanding Reference Title award from the Reference & User Services Association of ALA. Carrie is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Her company’s curriculum and work can be found in multiple states and countries. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.
In-person Day for Public Service
Morning: How To Pivot, Thrive, and Bounce-Up™ During Change
Change barreled headfirst into every organization in 2020 and hasn't stopped yet. You've managed disruptions, understaffed days, and unsettling economic events that impact your patrons. No one can escape transitional times. Don't dread it. Instead, take every "change" that comes your way and "Flip-It" into positive communication and action.
This highly interactive program includes momentum-building activities with beach balls, bubbles, and an inflatable punching bag. It's one unique half-day session filled with engagement, fun, and inspirational stories. Mj shares her three core POWER strategies so that you can Bounce-Up higher and stronger. You'll get practical tactics and trademarked techniques to develop your Bounce-Up Mindset and thrive.
Learning Objectives:
Presenter:
Mj Callaway delivers outcome-focused programs that include humor, real-life stories, and strategic self-mastery tools you can implement immediately. As a two-time cancer warrior and domestic abuse survivor, Mj shares that every setback is an opportunity to create your Bounce-Up™.
She's the creator of The Bounce-Up™ Principle, a Certified Virtual Presenter, Certified Change Management Specialist, and a Leadership Liaison for the National Speakers Association. In addition, Mj has earned a Holistic Resilience Certificate from Point Park University and four Gold Awards from the Parenting Media Association.
She blends her management, sales, speaking, and journalism experiences to create interactive and impactful workshops. With more than 2,000 consumer magazine features under her pen name, she's interviewed everyone from youth entrepreneurs to CEOs, non-profit founders, and professional athletes.
Afternoon: Yes… And Customer Service
Based on the Improve Group Second City work, there has been a movement of answering our patrons with Yes… and in place of just saying no. We work in an industry where the book is checked out, the policies are written pretty clearly, and sometimes we cannot meet our patrons’ requests. Because of this, we can face upset or angry patrons. This is a training that can help us with what we can do instead of what we are not able to do. At the end of this, you will have a new mindset that you can use to create more positive patron interactions when we don’t have the answers they want.
Presenter:
Molly Meyers LaBadie has worked in libraries for over 20 years in multiple roles and systems. She has come to learn in this time to expect the unexpected. Molly has presented on multiple topics, and lately, she has been presenting on Empathy in Customer Service, Empathy in Leadership, Creativity in Libraries, and Bedbugs. With a background in training, she has worked to develop training for libraries that deal with the issues and realities that staff face in 2022. Molly is currently the Deputy Director at the Delaware County Public Library, where she has been for the last five years.
Please select the location where you would like to attend the in-person event from the list below. This will register you for that location and all of the webinars. Lunch is included for the in-person event.
Tuesday, May 9, 2023-Mentor Public Library-9:30 am - 4:00 pm
Wednesday, May 10, 2023-Medina County District Library-10:00 am - 4:30 pm
Wednesday, October 18, 2023-Avon Lake Public Library-9:30 am-4:00 pm
Thursday, October 19, 2023-Canfield Library-9:30 am - 4:00 pm
Location: Warren Trumbull County Public Library Library
444 Mahoning Ave.
Warren, OH 44483
There are currently 1 spots remaining out of 39
8/24/2023 - 8/24/2023
Customer service is one of the most frequently requested training topics as it impacts dramatically on a library's ability to serve its community. This is true in a public library, academic library, special or school library and across all levels of staff. In fact, no one in a library is exempt from providing excellent customer service. To that end, NEO-RLS has constructed an Academy which we hope will inspire you to enhance your customer service skills whether you are new to the library scene or an experienced professional. The 2023 Academy includes our popular, pre-COVID, Day for Public Service to be held in four locations as well as three additional webinars.
Below are a list of the sessions. To register click on the location where you would like to attend the in-person event. This will register you for that location and all of the webinars.
Webinar 1
Becoming Good Library Ambassadors
Thursday, January 19, 2023 at 10 am from your desktop
Are you promoting your library the best you can, both inside and outside the library walls? Learn ways that you can better represent your library in your community.
Learning Objectives:
- Empowering you and your whole staff to become good ambassadors
- Preparing for successful contacts within your community
- Enhancing your community's perception of your library
Susan Ungham, former children's associate and retired branch manager with experience in rural, suburban, and urban public libraries; current part-time instructor in Cuyahoga Community College's Encore program for older adults.Webinar 2
Responding to Uncomfortable Situations in the Library Setting
Wednesday, March 1, 2023 at 10 am from your desktop
Many times we are caught off-guard by inappropriate comments and aren’t prepared to respond in the moment. In this session, we provide simple responses for common scenarios, that prepare you to curtail the behavior and make it clear that what is happening is not ok. Learning Objectives:
- Participants will learn how to identify different types of harassment.
- Participants will become empowered to speak up when faced with an uncomfortable situation.
- Participants will leave with several statements they can use in future conversations.
Emily Correa is the Deputy Director for the Campbell County Public Library System. She was a member of the 45th Class of Leadership Lynchburg in 2021, and was named one of Lynchburg Business Magazine's Top 20 Under 40 in 2022. Emily currently serves on the editorial board of Virginia Libraries journal. Previously she was involved in leadership with the Virginia Library Association, the Mid-Atlantic Library Alliance, The Power of WE Lynchburg, and the County of Campbell.Dana Bomba is a Branch Manager with the Chesterfield County Public Library, near Richmond, Virginia and the 2022 Virginia Library Association’s Librarian of the Year. Her primary focuses are strategic initiatives, community outreach opportunities, and staff development. As an experienced manager, Dana is committed to team building and coaching her employees to excellence. As a frontline manager, she is driven to create connections with her community and takes pride in providing personalized service to every customer. Previously she served on the Executive Board of the Central Virginia Young Professionals and the Conference Committee for the Virginia Library Association.Webinar 3
Passive-Aggressive Behavior: Sources and Solutions for Library Workspaces
Tuesday, June 13, 2023 at 10 am from your desktop
Passive-aggressive behavior can be maddening. It catches us off guard, causes confusion, resentment, and low morale. What causes it and how can you help prevent it? This webinar will bring together research from multiple fields on how to handle passive-aggressive behavior, with particular tips for librarians. It will also explore the causes of passive-aggressive behavior, the benefits of anger, gender biases around anger, and more.
Learning Objectives:
- How passive-aggressive behavior can be an adaptive trait and encouraged through systems at work, home or in broader society
- Signs and examples of passive-aggressive behavior
- Tips and techniques on how to reframe the behavior and deal with it appropriately whether it is coming from colleagues, patrons, or superiors
- What boundaries are and how they affect our behavior
- Role play examples to more effectively communicate
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie has published 5 books, with two coming out in 2022 including a new book co-authored with two school librarians with ABC-CLIO: Advocating Digital Citizenship: Resources for Library and Classroom. In 2021 she received an Outstanding Reference Title award from the Reference & User Services Association of ALA. Carrie is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Her company’s curriculum and work can be found in multiple states and countries. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.In-person Day for Public Service
Morning: How To Pivot, Thrive, and Bounce-Up™ During Change
Change barreled headfirst into every organization in 2020 and hasn't stopped yet. You've managed disruptions, understaffed days, and unsettling economic events that impact your patrons. No one can escape transitional times. Don't dread it. Instead, take every "change" that comes your way and "Flip-It" into positive communication and action.
This highly interactive program includes momentum-building activities with beach balls, bubbles, and an inflatable punching bag. It's one unique half-day session filled with engagement, fun, and inspirational stories. Mj shares her three core POWER strategies so that you can Bounce-Up higher and stronger. You'll get practical tactics and trademarked techniques to develop your Bounce-Up Mindset and thrive.
Learning Objectives:
- Eliminate the "bounce-back mentality" that prevents you from taking empowered actions during change.
- Understand the immediate reactions to challenges and how to flip the script from Change Evaders to Change Makers during transitional times.
- Shift current challenges into proactive solutions based on an action plan created and customized by you for you.
Presenter:
Mj Callaway delivers outcome-focused programs that include humor, real-life stories, and strategic self-mastery tools you can implement immediately. As a two-time cancer warrior and domestic abuse survivor, Mj shares that every setback is an opportunity to create your Bounce-Up™.She's the creator of The Bounce-Up™ Principle, a Certified Virtual Presenter, Certified Change Management Specialist, and a Leadership Liaison for the National Speakers Association. In addition, Mj has earned a Holistic Resilience Certificate from Point Park University and four Gold Awards from the Parenting Media Association.
She blends her management, sales, speaking, and journalism experiences to create interactive and impactful workshops. With more than 2,000 consumer magazine features under her pen name, she's interviewed everyone from youth entrepreneurs to CEOs, non-profit founders, and professional athletes.
Afternoon: Yes… And Customer Service
Based on the Improve Group Second City work, there has been a movement of answering our patrons with Yes… and in place of just saying no. We work in an industry where the book is checked out, the policies are written pretty clearly, and sometimes we cannot meet our patrons’ requests. Because of this, we can face upset or angry patrons. This is a training that can help us with what we can do instead of what we are not able to do. At the end of this, you will have a new mindset that you can use to create more positive patron interactions when we don’t have the answers they want.
Presenter:
Molly Meyers LaBadie has worked in libraries for over 20 years in multiple roles and systems. She has come to learn in this time to expect the unexpected. Molly has presented on multiple topics, and lately, she has been presenting on Empathy in Customer Service, Empathy in Leadership, Creativity in Libraries, and Bedbugs. With a background in training, she has worked to develop training for libraries that deal with the issues and realities that staff face in 2022. Molly is currently the Deputy Director at the Delaware County Public Library, where she has been for the last five years.Please select the location where you would like to attend the in-person event from the list below. This will register you for that location and all of the webinars. Lunch is included for the in-person event.
Tuesday, May 9, 2023-Mentor Public Library-9:30 am - 4:00 pm
Wednesday, May 10, 2023-Medina County District Library-10:00 am - 4:30 pm
Wednesday, October 18, 2023-Avon Lake Public Library-9:30 am-4:00 pm
Thursday, October 19, 2023-Canfield Library-9:30 am - 4:00 pm
Location: Warren Trumbull County Public Library Library
444 Mahoning Ave.
Warren, OH 44483
There are currently 1 spots remaining out of 39
Safe Space - LGBTQ+ Cultural Competence Training
9/6/2023
Safe Space: LGBTQ+ Cultural Competence Training is the first training in the Kent State University Safe Space Training Series. This series is an on-going training effort through Kent State University and the LGBTQ+ Center to make our communities safer places for all people regardless of sexual orientation or gender identity. Training participants will learn about bias, stereotypes, current vocabulary, and best practices for handling gender and sexuality topics with sensitivity. After the training, individuals are offered a Safe Space Ally sign for their office, indicating their support of the Lesbian, Gay, Bisexual, Transgender and Queer plus (LGBTQ+) community.
Regardless of where you work or live, if you interact with people and the public, you will meet individuals who identify as part of the LGBTQ+ community. Having a basic understanding of correct terminology and an understanding of what it means to be an ally to the LGBTQ+ community are essential skills in supporting all people.
Learning Objectives:
Ken Ditlevson, serves as Kent State University’s first director for the LGBTQ+ Center, where he started in 2014. Ditlevson is a two-time graduate of Kent State University, having received his Bachelor of Arts degree in Psychology and Masters of Education degree in Community Counseling.
Prior to accepting this position, Ken worked for nearly 20 years in mental health and social services, and most recently was the Assistant Vice President for Child Guidance & Family Solutions in Akron, Ohio. Ken has been awarded numerous awards for his work in LGBTQ+ advocacy, as well as for creating innovative programming and initiatives.Ken and his husband of 22 years, reside in Highland Square/West Akron, along with their two dogs, Luna and Layla.
Location: Bainbridge Branch
17222 Snyder Rd.
Chagrin Falls, OH 44023
There are currently 9 spots remaining out of 50
9/6/2023
Safe Space: LGBTQ+ Cultural Competence Training is the first training in the Kent State University Safe Space Training Series. This series is an on-going training effort through Kent State University and the LGBTQ+ Center to make our communities safer places for all people regardless of sexual orientation or gender identity. Training participants will learn about bias, stereotypes, current vocabulary, and best practices for handling gender and sexuality topics with sensitivity. After the training, individuals are offered a Safe Space Ally sign for their office, indicating their support of the Lesbian, Gay, Bisexual, Transgender and Queer plus (LGBTQ+) community.Regardless of where you work or live, if you interact with people and the public, you will meet individuals who identify as part of the LGBTQ+ community. Having a basic understanding of correct terminology and an understanding of what it means to be an ally to the LGBTQ+ community are essential skills in supporting all people.
Learning Objectives:
- Participants will develop a deeper awareness of personal ideas, stereotypes, and assumptions related to gay, lesbian, bisexual, transgender, queer, and questioning (LGBTQ+) individuals.
- Participants will develop an increased comfort level in addressing concepts and language regarding LGBTQ+ individuals.
- Participants will develop an increased awareness of services that supports LGBTQ+ and allied individuals.
- Participants will have the option of developing a network of community support people for all people regardless of sexual orientations, gender identities, and gender expressions.
Ken Ditlevson, serves as Kent State University’s first director for the LGBTQ+ Center, where he started in 2014. Ditlevson is a two-time graduate of Kent State University, having received his Bachelor of Arts degree in Psychology and Masters of Education degree in Community Counseling. Prior to accepting this position, Ken worked for nearly 20 years in mental health and social services, and most recently was the Assistant Vice President for Child Guidance & Family Solutions in Akron, Ohio. Ken has been awarded numerous awards for his work in LGBTQ+ advocacy, as well as for creating innovative programming and initiatives.Ken and his husband of 22 years, reside in Highland Square/West Akron, along with their two dogs, Luna and Layla.
Location: Bainbridge Branch
17222 Snyder Rd.
Chagrin Falls, OH 44023
There are currently 9 spots remaining out of 50
Technical Services/Collection Development Networking Meeting
9/7/2023
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jeff Laser.
Location: Online via Zoom
9/7/2023
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jeff Laser.
Location: Online via Zoom
Library Bootcamp: Foundational Principles of Library Service
9/13/2023
While libraries can vary in size, scope, and communities served, all libraries adhere to a set of overarching principles that include a commitment to equitable access, intellectual freedom, patron privacy and confidentiality, and the free expression of ideas. This session will provide an overview of these guiding principles and include examples of how they present in today's libraries.
Learning Objectives:
Jeff Regensburger is currently a Library Consultant and LSTA Coordinator at the State Library of Ohio. In that capacity, he administers the State Libraries' LSTA Grants to States funds and assists libraries who have been awarded LSTA funding. Prior to that, Jeff served 25 years at Worthington Libraries that included time as an Adult Services Librarian, Supervisor, and 12 years as a Library Manager. Over the course of his career, Jeff has served on the State Library’s LSTA Advisory Council, OPLIN’s Content Advisory Committee, and OLC’s Intellectual Freedom Committee. Currently, Jeff serves on the Library Leadership Ohio Planning Committee and the ILEAD Ohio Planning Team.
Jeff earned a Master of Library Science from Kent State University School of Library and Information Science (now known as School of Information) and a Bachelor of Fine Arts from The Ohio State University.
Location: Online via Zoom
9/13/2023
While libraries can vary in size, scope, and communities served, all libraries adhere to a set of overarching principles that include a commitment to equitable access, intellectual freedom, patron privacy and confidentiality, and the free expression of ideas. This session will provide an overview of these guiding principles and include examples of how they present in today's libraries.
Learning Objectives:
- Participants will be able to summarize the foundational tenets of library service as they relate to access and intellectual freedom.
- Participants will be able to identify conditions and situations that might pose challenges to access and intellectual freedom in libraries.
- Participants will be able to appraise their own libraries and work environments and recognize processes that support equitable access and intellectual freedom as well as those processes or procedures that could be improved.
Jeff Regensburger is currently a Library Consultant and LSTA Coordinator at the State Library of Ohio. In that capacity, he administers the State Libraries' LSTA Grants to States funds and assists libraries who have been awarded LSTA funding. Prior to that, Jeff served 25 years at Worthington Libraries that included time as an Adult Services Librarian, Supervisor, and 12 years as a Library Manager. Over the course of his career, Jeff has served on the State Library’s LSTA Advisory Council, OPLIN’s Content Advisory Committee, and OLC’s Intellectual Freedom Committee. Currently, Jeff serves on the Library Leadership Ohio Planning Committee and the ILEAD Ohio Planning Team.Jeff earned a Master of Library Science from Kent State University School of Library and Information Science (now known as School of Information) and a Bachelor of Fine Arts from The Ohio State University.
Location: Online via Zoom
Library Bootcamp: Foundational Principles of Library Service
9/13/2023
Recorded 9/13/23
While libraries can vary in size, scope, and communities served, all libraries adhere to a set of overarching principles that include a commitment to equitable access, intellectual freedom, patron privacy and confidentiality, and the free expression of ideas. This session will provide an overview of these guiding principles and include examples of how they present in today's libraries.
Learning Objectives:
Jeff Regensburger is currently a Library Consultant and LSTA Coordinator at the State Library of Ohio. In that capacity, he administers the State Libraries' LSTA Grants to States funds and assists libraries who have been awarded LSTA funding. Prior to that, Jeff served 25 years at Worthington Libraries that included time as an Adult Services Librarian, Supervisor, and 12 years as a Library Manager. Over the course of his career, Jeff has served on the State Library’s LSTA Advisory Council, OPLIN’s Content Advisory Committee, and OLC’s Intellectual Freedom Committee. Currently, Jeff serves on the Library Leadership Ohio Planning Committee and the ILEAD Ohio Planning Team.
Jeff earned a Master of Library Science from Kent State University School of Library and Information Science (now known as School of Information) and a Bachelor of Fine Arts from The Ohio State University.
Location: Online via Zoom
9/13/2023
Recorded 9/13/23While libraries can vary in size, scope, and communities served, all libraries adhere to a set of overarching principles that include a commitment to equitable access, intellectual freedom, patron privacy and confidentiality, and the free expression of ideas. This session will provide an overview of these guiding principles and include examples of how they present in today's libraries.
Learning Objectives:
- Participants will be able to summarize the foundational tenets of library service as they relate to access and intellectual freedom.
- Participants will be able to identify conditions and situations that might pose challenges to access and intellectual freedom in libraries.
- Participants will be able to appraise their own libraries and work environments and recognize processes that support equitable access and intellectual freedom as well as those processes or procedures that could be improved.
Jeff Regensburger is currently a Library Consultant and LSTA Coordinator at the State Library of Ohio. In that capacity, he administers the State Libraries' LSTA Grants to States funds and assists libraries who have been awarded LSTA funding. Prior to that, Jeff served 25 years at Worthington Libraries that included time as an Adult Services Librarian, Supervisor, and 12 years as a Library Manager. Over the course of his career, Jeff has served on the State Library’s LSTA Advisory Council, OPLIN’s Content Advisory Committee, and OLC’s Intellectual Freedom Committee. Currently, Jeff serves on the Library Leadership Ohio Planning Committee and the ILEAD Ohio Planning Team.Jeff earned a Master of Library Science from Kent State University School of Library and Information Science (now known as School of Information) and a Bachelor of Fine Arts from The Ohio State University.
Location: Online via Zoom
Book Discussion Networking Meeting
9/20/2023
Here is your opportunity to talk book discussion. Here from your peers on what works what doesn't. Bring your challenges and share books for book discussion. Please send Jane Carle any items you would like to discuss.
Location: Online
Via Zoom
9/20/2023
Here is your opportunity to talk book discussion. Here from your peers on what works what doesn't. Bring your challenges and share books for book discussion. Please send Jane Carle any items you would like to discuss.
Location: Online
Via Zoom
Academic Library Directors In-Person Networking Meeting
9/22/2023
Take advantage of this opportunity to share challenges and successes with your peers.
Location: Ralph M. Besse Library at Ursuline College
2550 Lander Rd
Pepper Pike, Oh 44124
9/22/2023
Take advantage of this opportunity to share challenges and successes with your peers.
Location: Ralph M. Besse Library at Ursuline College
2550 Lander Rd
Pepper Pike, Oh 44124
IT Networking Meeting
9/26/2023
Take this opportunity to network with your peers and discuss your challenges and successes. Please send topics of discussion to Jeff Laser.
Location: Online via Zoom
9/26/2023
Take this opportunity to network with your peers and discuss your challenges and successes. Please send topics of discussion to Jeff Laser.
Location: Online via Zoom
Recognizing Bias
10/3/2023
Various people, institutions and organizations help shape the way we view the world, sometimes in inaccurate ways. Participants will learn to identify implicit and explicit biases and explore strategies for challenging them in ourselves and others.
Learning Objectives:
Location: Online via Zoom
10/3/2023
Various people, institutions and organizations help shape the way we view the world, sometimes in inaccurate ways. Participants will learn to identify implicit and explicit biases and explore strategies for challenging them in ourselves and others.Learning Objectives:
- Understand various concepts around bias
- Develop strategies for counteracting biases you may have
- Identify resources for continued learning and support
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of Diversity, Equity and Inclusion. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Location: Online via Zoom
Recognizing Bias
10/3/2023
Various people, institutions and organizations help shape the way we view the world, sometimes in inaccurate ways. Participants will learn to identify implicit and explicit biases and explore strategies for challenging them in ourselves and others.
Learning Objectives:
Location: Online via Zoom
10/3/2023
Various people, institutions and organizations help shape the way we view the world, sometimes in inaccurate ways. Participants will learn to identify implicit and explicit biases and explore strategies for challenging them in ourselves and others.Learning Objectives:
- Understand various concepts around bias
- Develop strategies for counteracting biases you may have
- Identify resources for continued learning and support
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of Diversity, Equity and Inclusion. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Location: Online via Zoom
Library Boot Camp: Refresh & Reboot: Leveling Up Your Reference Interview & Information Searching Skills
10/4/2023
While we may provide information to patrons on a daily basis, sometimes we need to step back and re-assess not only what we're doing but how we're doing it. This webinar will provide you with a chance to look at standards of practice, suggestions on steps to take in the reference interview, and ways to search for information on any topic. Designed for those staff members new to the reference desk to get them off on the right foot.
Learning Objectives:
Don Boozer is Manager of the Literature Department and Homebound Services at Cleveland Public Library as well as Coordinator of the Ohio Center for the Book. He is also an adjunct instructor at Kent State University's School of Information where he teaches the reference service and information sources class.
Location: Online via Zoom
10/4/2023
While we may provide information to patrons on a daily basis, sometimes we need to step back and re-assess not only what we're doing but how we're doing it. This webinar will provide you with a chance to look at standards of practice, suggestions on steps to take in the reference interview, and ways to search for information on any topic. Designed for those staff members new to the reference desk to get them off on the right foot.
Learning Objectives:
- Attendees will gain practical searching skills to apply within any information-searching environment.
- Attendees will be acquainted with standards of reference service against which to measure their performance.
- Attendees will learn the importance of - and how to conduct - a thorough reference interview.
Don Boozer is Manager of the Literature Department and Homebound Services at Cleveland Public Library as well as Coordinator of the Ohio Center for the Book. He is also an adjunct instructor at Kent State University's School of Information where he teaches the reference service and information sources class.Location: Online via Zoom
Library Boot Camp: Refresh & Reboot: Leveling Up Your Reference Interview & Information Searching Skills
10/4/2023
Recorded 10/4/23
While we may provide information to patrons on a daily basis, sometimes we need to step back and re-assess not only what we're doing but how we're doing it. This webinar will provide you with a chance to look at standards of practice, suggestions on steps to take in the reference interview, and ways to search for information on any topic. Designed for those staff members new to the reference desk to get them off on the right foot.
Learning Objectives:
Don Boozer is Manager of the Literature Department and Homebound Services at Cleveland Public Library as well as Coordinator of the Ohio Center for the Book. He is also an adjunct instructor at Kent State University's School of Information where he teaches the reference service and information sources class.
Location: Online via Zoom
10/4/2023
Recorded 10/4/23While we may provide information to patrons on a daily basis, sometimes we need to step back and re-assess not only what we're doing but how we're doing it. This webinar will provide you with a chance to look at standards of practice, suggestions on steps to take in the reference interview, and ways to search for information on any topic. Designed for those staff members new to the reference desk to get them off on the right foot.
Learning Objectives:
- Attendees will gain practical searching skills to apply within any information-searching environment.
- Attendees will be acquainted with standards of reference service against which to measure their performance.
- Attendees will learn the importance of - and how to conduct - a thorough reference interview.
Don Boozer is Manager of the Literature Department and Homebound Services at Cleveland Public Library as well as Coordinator of the Ohio Center for the Book. He is also an adjunct instructor at Kent State University's School of Information where he teaches the reference service and information sources class.Location: Online via Zoom
New Genealogy Networking Meeting
10/5/2023
We are excited to start this new genealogy networking group. Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jeff Laser.
Location: Online via Zoom
10/5/2023
We are excited to start this new genealogy networking group. Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jeff Laser.
Location: Online via Zoom
2023 Staff Development Day
10/9/2023
Location: Lakeland Community College
7700 Clocktower Drive
Kirtland, OH 44094-5198
Online Registration has closed for this event
10/9/2023
Keynote: You are the Guardians at the Gate
You may not know this, but you are the leaders in the fight against ignorance, censorship, and misinformation. When your customers think of the library, they think of you! You are the guardians at the gates, truly unsung heroes who deal with all types of chaos and disorder throughout the days and nights at your library. This keynote will celebrate your awesome work, get some tools to fight the good fight and learn some techniques to make deeper connections with your customers.
Presenter:
Maurice Coleman is a trainer, coach, and keynote speaker. Maurice helps organizations improve their human processes and use of technology, expand their internal/external communications, and broaden their focus and implementation of EDI activities.
Maurice is also the host and producer of the long-running (and oldest) training/education and empowerment podcast T is for Training and the Technical Trainer at a county library system located in the North-Eastern corner of Maryland.
He was named a Library Journal Mover and Shaker in 2010 and was a member of the first class of WebJunction’s National Library CE Training Institute in 2014.
Breakout Session 1
Ambassadorship = Customer Service + Marketing + Community Engagement
Are you promoting your library the best you can, both inside and outside the library walls? Learn ways that you can better represent your library in your community. Become a good ambassador!
Learning Objectives:
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Empowering you and your staff members to become good ambassadors.
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Preparing for successful contacts within your community.
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Enhancing your community's perception of your library.
Presenter: Susan Ungham, former children's associate and retired branch manager with experience in rural, suburban, and urban public libraries; current part-time instructor in Cuyahoga Community College's Encore program for older adults.
Together We Need to Understand Diversity in the Library Collection
Why is having a collection that is diverse such an important goal for libraries? In our time together we will explore what “diversity” means in regard to collections, what our history is with serving diverse communities, and why every staff member, no matter what their job, needs a good understanding of the importance of diverse collections.
Presenter: Wendy Bartlett serves as the Collection Development & Acquisitions Manager for Cuyahoga County Public Library, a position she has held since 2009. Before that, Wendy was the branch manager for the Beachwood Branch of CCPL, and before that, the Assistant Director of the Kent Free Library. Wendy was the Regional Manager of the Cleveland-Pittsburgh Borders stories before joining the library world. She also served as a Councilperson for the Village of Lodi, her hometown in her twenties, where she first learned about budgeting for government agencies.
Unleash the Power of Nonverbal Communication!
Explore the importance and impact of body language and how you can use it to elevate your customer service to new heights. Learn where body language comes from and how to decipher what the body is saying. Utilize nonverbal tells to establish rapport, convey confidence, and manage conflict. Explore ways body language has evolved since the pandemic and how you can leverage nonverbal cues to create positive and effective interactions in today’s environment. Finally, discover not only how to positively influence others, but truly change how you think and feel, all through body language. Don't miss this transformative session and enhance your customer service approach today!
Presenter: Holly Klingler
For over thirteen years, Holly Klingler has been training people in a variety of career fields on how to maximize their communication, creativity, and critical thinking skills. She has presented at the Akron Women’s Bar Association, the Ohio Certified Public Accountants Annual Conference, OhioMeansJobs and the Hudson Job Corp., and has trained library staff for over twelve years, eight of which were as the Continuing Education trainer at the Northeast Ohio Regional Library System. She teaches valuable techniques to help professionals showcase their strengths, sharpen their skills, and build their confidence. Holly has a Master of Arts degree in Philosophy, a Masters of Library and Information Science, and a certification in nonverbal analysis. She is also a certified Career Development facilitator and an MBTI Certified Practitioner and Facilitator. She is currently an Instructional Systems Designer for the Technical Excellence Office at the NASA Safety Center.
Re-energizing Your Space: How Cleaning and Mental Health are Connected
Feeling anxious, stressed or unable to focus? Take a look around you. Clutter, mess or an untidy work area can make some people feel overwhelmed. In fact, research shows that cleaning (or a lack of cleaning) can have an impact on your mental health. Clinical psychologist, Dawn Potter, PsyD, discusses tips for decluttering, and how a neat workspace can positively impact your wellbeing.
Presenter: Dawn Potter PsyD is a psychologist and clinical assistant professor with the Cleveland Clinic Lerner College of Medicine. She specializes in the treatment of anxiety and stress-related disorders. She is an experienced health psychologist trained in cognitive behavioral therapy. Dr. Potter completed her bachelor of arts and master of arts in psychology at Carleton University in Ottawa, Canada. She then completed her doctorate of psychology from Pacific University in Hillsboro, Oregon. She completed a pre-doctoral internship with IU Health Ball Memorial Family Medicine Residency Center in Muncie, Indiana and a postdoctoral fellowship with MetroHealth in Cleveland, Ohio.
Breakout Session 2: Networking sessions
Breakout Session 3
Bridging the Gap: Social Work in Libraries
Meeting people where they are is a significant yet unwritten social work rule. An increase in community needs coupled with the evolution of libraries and their varying clientele, there is no better place for Social Workers to be. This workshop is designed to provide insight into community-based needs, identify ways in which staff and patrons benefit from social service expertise, and dispel the myth that libraries have a future without the incorporation of Social Work Principles & Practices.
Presenter: Bryanta L. Spencer is a licensed independent Social Worker and founder of Fortitude Wellness and Consultations LLC where she provides psychotherapy and professional development training. She holds certifications as a Clinical Trauma Professional and Mental Health First Aider. To compliment her passion for helping others and rooting for the underdog, she completed her undergraduate studies at The Ohio State University earning dual degrees in Social Work and Communications with a minor in Criminology. She also holds a Master of Science in Social Administration from Case Western Reserve University. Currently, she is serving as the Social Work Manager of Cuyahoga County Public library. Social services being provided in libraries is a growing trend and she is the first Social Worker in Cuyahoga County to be employed by a library system.
Roundtable Conversation about Book Challenges
Come share your concerns about book challenges and leave not only with a feeling of solidarity, but with techniques to aid your work.
Facilitator: Wendy Bartlett, Collection Development and Acquisitions Manager
Art of Storytelling
Want to learn how to tell a captivating story? This session will show you how to unlock the power of storytelling and turn your experience into compelling narrative. We'll discuss the building blocks of narrative, how to shape your story, presentation tips, as well as how to overcome writer's block. You'll leave this workshop with a strong start to your own story, as well as ideas for how to incorporate storytelling into your programming.
Presenter: Dana Norris is the founder of the Story Club, a storytelling show which has held shows in Chicago, Boston, Cleveland, Pittsburgh, Minneapolis, Belgrade, Columbus, and Tulsa. She currently produces and hosts Story Club Cleveland and teaches at Literary Cleveland. She is the author of The Storytelling Code: 10 Simple Rules to Shape and Tell a Brilliant Story. She has also been published in McSweeney's Internet Tendency, The Rumpus, CLE Scene, Tampa Review, and her stories have been featured on NPR stations WBEZ and WKSU, among others.
Re-energize Your Spirit
As library staff, your jobs are more important than ever to support the emotional and intellectual needs of your patrons. Your time and talents make you very important people! To keep your work active and purposeful you must focus on ways to recall and maintain your purpose and energy so that you may continue to be healthy stewards of this work. Come be a part of a conversation that will aid in re-energizing your spirit and remind you of WHY you do this work!
Learning Objectives:
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Learn how our energy contributes to our emotional wellness and the energy of others.
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Identify ways to protect, heal and revitalize your Spirit for the work that you do.
Presenter: Erin Turner, LISW-S, is the Intensive Services Program Manager at Crossroads/Beacon Health in Lake County and Adjunct Faculty for Youngstown State School of Social Work Graduate Program. She has worked in community mental health settings for over 20 years as a volunteer, direct service provider, clinical supervisor and program manager. She has extensive experience working with children, adolescents, families and adults with a variety of mental health issues, including trauma, mood disorders and crisis situations. Erin specializes in community-based crisis intervention. Erin has provided multiple trainings within the context of Social Work including, Risk Assessment, Trauma, Compassion Fatigue and Motivational Interviewing.
In addition, there will be stations throughout the day for relaxing and re-charging your energy. These will consist of adult coloring, puzzles, health tech, meditation and more.
Location: Lakeland Community College
7700 Clocktower Drive
Kirtland, OH 44094-5198
Online Registration has closed for this event
New Diversity, Equity, Inclusion, & Accessibility Networking Meeting
10/10/2023
We are excited to start this new Diversity, Equity, Inclusion, & Accessibility networking group. Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jeff Laser.
Location: Online via Zoom
10/10/2023
We are excited to start this new Diversity, Equity, Inclusion, & Accessibility networking group. Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jeff Laser.
Location: Online via Zoom
Practical Budget Management: How to Avoid Disaster, Make Smart Moves, Report Responsibly, and Stress Less About your Budget!
10/11/2023
Whether you’re a newly minted library staffer responsible for the budget for Summer Reading, a Director concerned with making the most of your budget, or have budgeting responsibilities somewhere in-between, budgeting can be intimidating. Join Wendy Bartlett, Collection Development & Acquisitions Manager for Cuyahoga County Public Library, and learn basic budgeting do’s and don’ts, how to be ready for unexpected decreases in funding, how to cope if you mess up, and how to educate yourself about the bigger budgeting picture. You’ll leave with practical ideas (and tools!) that will make working with the budget a pleasure rather than a chore.
Learning Objectives:
Presenter:
Wendy Bartlett serves as the Collection Development & Acquisitions Manager for Cuyahoga County Public Library, a position she has held since 2009. Before that, Wendy was the branch manager for the Beachwood Branch of CCPL, and before that, the Assistant Director of the Kent Free Library. Wendy was the Regional Manager of the Cleveland-Pittsburgh Borders stories before joining the library world. She also served as a Councilperson for the Village of Lodi, her hometown in her twenties, where she first learned about budgeting for government agencies.
Location: Online
Via Zoom
10/11/2023
Whether you’re a newly minted library staffer responsible for the budget for Summer Reading, a Director concerned with making the most of your budget, or have budgeting responsibilities somewhere in-between, budgeting can be intimidating. Join Wendy Bartlett, Collection Development & Acquisitions Manager for Cuyahoga County Public Library, and learn basic budgeting do’s and don’ts, how to be ready for unexpected decreases in funding, how to cope if you mess up, and how to educate yourself about the bigger budgeting picture. You’ll leave with practical ideas (and tools!) that will make working with the budget a pleasure rather than a chore.
Learning Objectives:
- Basic budgeting do’s and don’ts
- Prepare for the unexpected
- How to handle a mistake
- Understanding the bigger budgeting picture
Presenter:
Wendy Bartlett serves as the Collection Development & Acquisitions Manager for Cuyahoga County Public Library, a position she has held since 2009. Before that, Wendy was the branch manager for the Beachwood Branch of CCPL, and before that, the Assistant Director of the Kent Free Library. Wendy was the Regional Manager of the Cleveland-Pittsburgh Borders stories before joining the library world. She also served as a Councilperson for the Village of Lodi, her hometown in her twenties, where she first learned about budgeting for government agencies.Location: Online
Via Zoom
Practical Budget Management: How to Avoid Disaster, Make Smart Moves, Report Responsibly, and Stress Less About your Budget!
10/11/2023
Recorded 10/11/23
Whether you’re a newly minted library staffer responsible for the budget for Summer Reading, a Director concerned with making the most of your budget, or have budgeting responsibilities somewhere in-between, budgeting can be intimidating. Join Wendy Bartlett, Collection Development & Acquisitions Manager for Cuyahoga County Public Library, and learn basic budgeting do’s and don’ts, how to be ready for unexpected decreases in funding, how to cope if you mess up, and how to educate yourself about the bigger budgeting picture. You’ll leave with practical ideas (and tools!) that will make working with the budget a pleasure rather than a chore.
Learning Objectives:
Presenter:
Wendy Bartlett serves as the Collection Development & Acquisitions Manager for Cuyahoga County Public Library, a position she has held since 2009. Before that, Wendy was the branch manager for the Beachwood Branch of CCPL, and before that, the Assistant Director of the Kent Free Library. Wendy was the Regional Manager of the Cleveland-Pittsburgh Borders stories before joining the library world. She also served as a Councilperson for the Village of Lodi, her hometown in her twenties, where she first learned about budgeting for government agencies.
Location: Online
Via Zoom
10/11/2023
Recorded 10/11/23Whether you’re a newly minted library staffer responsible for the budget for Summer Reading, a Director concerned with making the most of your budget, or have budgeting responsibilities somewhere in-between, budgeting can be intimidating. Join Wendy Bartlett, Collection Development & Acquisitions Manager for Cuyahoga County Public Library, and learn basic budgeting do’s and don’ts, how to be ready for unexpected decreases in funding, how to cope if you mess up, and how to educate yourself about the bigger budgeting picture. You’ll leave with practical ideas (and tools!) that will make working with the budget a pleasure rather than a chore.
Learning Objectives:
- Basic budgeting do’s and don’ts
- Prepare for the unexpected
- How to handle a mistake
- Understanding the bigger budgeting picture
Presenter:
Wendy Bartlett serves as the Collection Development & Acquisitions Manager for Cuyahoga County Public Library, a position she has held since 2009. Before that, Wendy was the branch manager for the Beachwood Branch of CCPL, and before that, the Assistant Director of the Kent Free Library. Wendy was the Regional Manager of the Cleveland-Pittsburgh Borders stories before joining the library world. She also served as a Councilperson for the Village of Lodi, her hometown in her twenties, where she first learned about budgeting for government agencies.Location: Online
Via Zoom
Staying Current & Assisting Library Patrons through Rapid Technological Changes
10/12/2023
For years, library staff have fulfilled the role of technology instructors within our communities. However, in this era of swift transformations, this responsibility comes with its fair share of challenges. Our speaker will explore strategies for building and maintaining the skills necessary to succeed, as well as how to apply them when providing tech-help to library patrons.
Learning Objectives:
Nick Tanzi is a nationally recognized library technology consultant, and author of the books Making the Most of Digital Collections Through Training and Outreach (2016) and Best Technologies for Public Libraries: Policies, Programs, and Services (2020). From 2019-2021, Tanzi served as the column editor for Public Library Magazine’s “The Wired Library”. His work has also been featured in publications including VOYA Magazine, Computers in Libraries, Library Journal, and Marketing Library Services.
Location: Online via Zoom
10/12/2023
For years, library staff have fulfilled the role of technology instructors within our communities. However, in this era of swift transformations, this responsibility comes with its fair share of challenges. Our speaker will explore strategies for building and maintaining the skills necessary to succeed, as well as how to apply them when providing tech-help to library patrons.
Learning Objectives:
- Attendees will identify core library staff tech skills and develop strategies to build and maintain them.
- Attendees will identify current tech help topics and commonly used patron devices.
- Attendees will explore best practices in patron tech instruction.
Nick Tanzi is a nationally recognized library technology consultant, and author of the books Making the Most of Digital Collections Through Training and Outreach (2016) and Best Technologies for Public Libraries: Policies, Programs, and Services (2020). From 2019-2021, Tanzi served as the column editor for Public Library Magazine’s “The Wired Library”. His work has also been featured in publications including VOYA Magazine, Computers in Libraries, Library Journal, and Marketing Library Services.Location: Online via Zoom
Staying Current & Assisting Library Patrons through Rapid Technological Changes
10/12/2023
Recorded 10/12/23
For years, library staff have fulfilled the role of technology instructors within our communities. However, in this era of swift transformations, this responsibility comes with its fair share of challenges. Our speaker will explore strategies for building and maintaining the skills necessary to succeed, as well as how to apply them when providing tech-help to library patrons.
Learning Objectives:
Nick Tanzi is a nationally recognized library technology consultant, and author of the books Making the Most of Digital Collections Through Training and Outreach (2016) and Best Technologies for Public Libraries: Policies, Programs, and Services (2020). From 2019-2021, Tanzi served as the column editor for Public Library Magazine’s “The Wired Library”. His work has also been featured in publications including VOYA Magazine, Computers in Libraries, Library Journal, and Marketing Library Services.
Location: Online via Zoom
10/12/2023
Recorded 10/12/23For years, library staff have fulfilled the role of technology instructors within our communities. However, in this era of swift transformations, this responsibility comes with its fair share of challenges. Our speaker will explore strategies for building and maintaining the skills necessary to succeed, as well as how to apply them when providing tech-help to library patrons.
Learning Objectives:
- Attendees will identify core library staff tech skills and develop strategies to build and maintain them.
- Attendees will identify current tech help topics and commonly used patron devices.
- Attendees will explore best practices in patron tech instruction.
Nick Tanzi is a nationally recognized library technology consultant, and author of the books Making the Most of Digital Collections Through Training and Outreach (2016) and Best Technologies for Public Libraries: Policies, Programs, and Services (2020). From 2019-2021, Tanzi served as the column editor for Public Library Magazine’s “The Wired Library”. His work has also been featured in publications including VOYA Magazine, Computers in Libraries, Library Journal, and Marketing Library Services.Location: Online via Zoom
Day for Public Service-Avon Lake Public Library
10/18/2023 - 10/18/2023
In-person Day for Public Service
Morning: How To Pivot, Thrive, and Bounce-Up™ During Change
Change barreled headfirst into every organization in 2020 and hasn't stopped yet. You've managed disruptions, understaffed days, and unsettling economic events that impact your patrons. No one can escape transitional times. Don't dread it. Instead, take every "change" that comes your way and "Flip-It" into positive communication and action.
This highly interactive program includes momentum-building activities with beach balls, bubbles, and an inflatable punching bag. It's one unique half-day session filled with engagement, fun, and inspirational stories. Mj shares her three core POWER strategies so that you can Bounce-Up higher and stronger. You'll get practical tactics and trademarked techniques to develop your Bounce-Up Mindset and thrive.
Learning Objectives:
Presenter:
Mj Callaway delivers outcome-focused programs that include humor, real-life stories, and strategic self-mastery tools you can implement immediately. As a two-time cancer warrior and domestic abuse survivor, Mj shares that every setback is an opportunity to create your Bounce-Up™.
She's the creator of The Bounce-Up™ Principle, a Certified Virtual Presenter, Certified Change Management Specialist, and a Leadership Liaison for the National Speakers Association. In addition, Mj has earned a Holistic Resilience Certificate from Point Park University and four Gold Awards from the Parenting Media Association.
She blends her management, sales, speaking, and journalism experiences to create interactive and impactful workshops. With more than 2,000 consumer magazine features under her pen name, she's interviewed everyone from youth entrepreneurs to CEOs, non-profit founders, and professional athletes.
Afternoon: Yes… And Customer Service
Based on the Improve Group Second City work, there has been a movement of answering our patrons with Yes… and in place of just saying no. We work in an industry where the book is checked out, the policies are written pretty clearly, and sometimes we cannot meet our patrons’ requests. Because of this, we can face upset or angry patrons. This is a training that can help us with what we can do instead of what we are not able to do. At the end of this, you will have a new mindset that you can use to create more positive patron interactions when we don’t have the answers they want.
Presenter:
Molly Meyers LaBadie has worked in libraries for over 20 years in multiple roles and systems. She has come to learn in this time to expect the unexpected. Molly has presented on multiple topics, and lately, she has been presenting on Empathy in Customer Service, Empathy in Leadership, Creativity in Libraries, and Bedbugs. With a background in training, she has worked to develop training for libraries that deal with the issues and realities that staff face in 2022. Molly is currently the Deputy Director at the Delaware County Public Library, where she has been for the last five years.
Location: Avon Lake Public Library
32649 Electric Blvd.
Avon Lake, OH 44012
Online Registration has closed for this event
10/18/2023 - 10/18/2023
In-person Day for Public Service
Morning: How To Pivot, Thrive, and Bounce-Up™ During Change
Change barreled headfirst into every organization in 2020 and hasn't stopped yet. You've managed disruptions, understaffed days, and unsettling economic events that impact your patrons. No one can escape transitional times. Don't dread it. Instead, take every "change" that comes your way and "Flip-It" into positive communication and action.
This highly interactive program includes momentum-building activities with beach balls, bubbles, and an inflatable punching bag. It's one unique half-day session filled with engagement, fun, and inspirational stories. Mj shares her three core POWER strategies so that you can Bounce-Up higher and stronger. You'll get practical tactics and trademarked techniques to develop your Bounce-Up Mindset and thrive.
Learning Objectives:
- Eliminate the "bounce-back mentality" that prevents you from taking empowered actions during change.
- Understand the immediate reactions to challenges and how to flip the script from Change Evaders to Change Makers during transitional times.
- Shift current challenges into proactive solutions based on an action plan created and customized by you for you.
Presenter:
Mj Callaway delivers outcome-focused programs that include humor, real-life stories, and strategic self-mastery tools you can implement immediately. As a two-time cancer warrior and domestic abuse survivor, Mj shares that every setback is an opportunity to create your Bounce-Up™.She's the creator of The Bounce-Up™ Principle, a Certified Virtual Presenter, Certified Change Management Specialist, and a Leadership Liaison for the National Speakers Association. In addition, Mj has earned a Holistic Resilience Certificate from Point Park University and four Gold Awards from the Parenting Media Association.
She blends her management, sales, speaking, and journalism experiences to create interactive and impactful workshops. With more than 2,000 consumer magazine features under her pen name, she's interviewed everyone from youth entrepreneurs to CEOs, non-profit founders, and professional athletes.
Afternoon: Yes… And Customer Service
Based on the Improve Group Second City work, there has been a movement of answering our patrons with Yes… and in place of just saying no. We work in an industry where the book is checked out, the policies are written pretty clearly, and sometimes we cannot meet our patrons’ requests. Because of this, we can face upset or angry patrons. This is a training that can help us with what we can do instead of what we are not able to do. At the end of this, you will have a new mindset that you can use to create more positive patron interactions when we don’t have the answers they want.
Presenter:
Molly Meyers LaBadie has worked in libraries for over 20 years in multiple roles and systems. She has come to learn in this time to expect the unexpected. Molly has presented on multiple topics, and lately, she has been presenting on Empathy in Customer Service, Empathy in Leadership, Creativity in Libraries, and Bedbugs. With a background in training, she has worked to develop training for libraries that deal with the issues and realities that staff face in 2022. Molly is currently the Deputy Director at the Delaware County Public Library, where she has been for the last five years.Location: Avon Lake Public Library
32649 Electric Blvd.
Avon Lake, OH 44012
Online Registration has closed for this event
Day for Public Service-Canfield
10/19/2023 - 10/19/2023
In-person Day for Public Service
Morning: How To Pivot, Thrive, and Bounce-Up™ During Change
Change barreled headfirst into every organization in 2020 and hasn't stopped yet. You've managed disruptions, understaffed days, and unsettling economic events that impact your patrons. No one can escape transitional times. Don't dread it. Instead, take every "change" that comes your way and "Flip-It" into positive communication and action.
This highly interactive program includes momentum-building activities with beach balls, bubbles, and an inflatable punching bag. It's one unique half-day session filled with engagement, fun, and inspirational stories. Mj shares her three core POWER strategies so that you can Bounce-Up higher and stronger. You'll get practical tactics and trademarked techniques to develop your Bounce-Up Mindset and thrive.
Learning Objectives:
Presenter:
Mj Callaway delivers outcome-focused programs that include humor, real-life stories, and strategic self-mastery tools you can implement immediately. As a two-time cancer warrior and domestic abuse survivor, Mj shares that every setback is an opportunity to create your Bounce-Up™.
She's the creator of The Bounce-Up™ Principle, a Certified Virtual Presenter, Certified Change Management Specialist, and a Leadership Liaison for the National Speakers Association. In addition, Mj has earned a Holistic Resilience Certificate from Point Park University and four Gold Awards from the Parenting Media Association.
She blends her management, sales, speaking, and journalism experiences to create interactive and impactful workshops. With more than 2,000 consumer magazine features under her pen name, she's interviewed everyone from youth entrepreneurs to CEOs, non-profit founders, and professional athletes.
Afternoon: Yes… And Customer Service
Based on the Improve Group Second City work, there has been a movement of answering our patrons with Yes… and in place of just saying no. We work in an industry where the book is checked out, the policies are written pretty clearly, and sometimes we cannot meet our patrons’ requests. Because of this, we can face upset or angry patrons. This is a training that can help us with what we can do instead of what we are not able to do. At the end of this, you will have a new mindset that you can use to create more positive patron interactions when we don’t have the answers they want.
Presenter:
Molly Meyers LaBadie has worked in libraries for over 20 years in multiple roles and systems. She has come to learn in this time to expect the unexpected. Molly has presented on multiple topics, and lately, she has been presenting on Empathy in Customer Service, Empathy in Leadership, Creativity in Libraries, and Bedbugs. With a background in training, she has worked to develop training for libraries that deal with the issues and realities that staff face in 2022. Molly is currently the Deputy Director at the Delaware County Public Library, where she has been for the last five years.
Please select the location where you would like to attend the in-person event from the list below. This will register you for that location and all of the webinars. Lunch is included for the in-person event.
Location: Canfield Library
43 W Main St
Canfield, OH 44406
There are currently 9 spots remaining out of 15
10/19/2023 - 10/19/2023
In-person Day for Public Service
Morning: How To Pivot, Thrive, and Bounce-Up™ During Change
Change barreled headfirst into every organization in 2020 and hasn't stopped yet. You've managed disruptions, understaffed days, and unsettling economic events that impact your patrons. No one can escape transitional times. Don't dread it. Instead, take every "change" that comes your way and "Flip-It" into positive communication and action.
This highly interactive program includes momentum-building activities with beach balls, bubbles, and an inflatable punching bag. It's one unique half-day session filled with engagement, fun, and inspirational stories. Mj shares her three core POWER strategies so that you can Bounce-Up higher and stronger. You'll get practical tactics and trademarked techniques to develop your Bounce-Up Mindset and thrive.
Learning Objectives:
- Eliminate the "bounce-back mentality" that prevents you from taking empowered actions during change.
- Understand the immediate reactions to challenges and how to flip the script from Change Evaders to Change Makers during transitional times.
- Shift current challenges into proactive solutions based on an action plan created and customized by you for you.
Presenter:
Mj Callaway delivers outcome-focused programs that include humor, real-life stories, and strategic self-mastery tools you can implement immediately. As a two-time cancer warrior and domestic abuse survivor, Mj shares that every setback is an opportunity to create your Bounce-Up™.She's the creator of The Bounce-Up™ Principle, a Certified Virtual Presenter, Certified Change Management Specialist, and a Leadership Liaison for the National Speakers Association. In addition, Mj has earned a Holistic Resilience Certificate from Point Park University and four Gold Awards from the Parenting Media Association.
She blends her management, sales, speaking, and journalism experiences to create interactive and impactful workshops. With more than 2,000 consumer magazine features under her pen name, she's interviewed everyone from youth entrepreneurs to CEOs, non-profit founders, and professional athletes.
Afternoon: Yes… And Customer Service
Based on the Improve Group Second City work, there has been a movement of answering our patrons with Yes… and in place of just saying no. We work in an industry where the book is checked out, the policies are written pretty clearly, and sometimes we cannot meet our patrons’ requests. Because of this, we can face upset or angry patrons. This is a training that can help us with what we can do instead of what we are not able to do. At the end of this, you will have a new mindset that you can use to create more positive patron interactions when we don’t have the answers they want.
Presenter:
Molly Meyers LaBadie has worked in libraries for over 20 years in multiple roles and systems. She has come to learn in this time to expect the unexpected. Molly has presented on multiple topics, and lately, she has been presenting on Empathy in Customer Service, Empathy in Leadership, Creativity in Libraries, and Bedbugs. With a background in training, she has worked to develop training for libraries that deal with the issues and realities that staff face in 2022. Molly is currently the Deputy Director at the Delaware County Public Library, where she has been for the last five years.Please select the location where you would like to attend the in-person event from the list below. This will register you for that location and all of the webinars. Lunch is included for the in-person event.
Location: Canfield Library
43 W Main St
Canfield, OH 44406
There are currently 9 spots remaining out of 15
Inclusive Decision-Making: Navigating DEI Challenges for Effective Systems Change and Personal Growth
10/24/2023
Empower your decision-making, overcome pitfalls, challenge resistance, and foster resilience on the path towards inclusive change and personal well-being.
Learning Objectives:
Chinenye Nkemere
Chinenye (ChiChi) (she/her) is a strategic thinker. She has over 10 years of experience in community engagement, asset building and advocacy. She holds a B.A. in Political Science, African Studies and African American Studies from The Ohio State University, with a focus on race and electoral politics. ChiChi is a Teach for America alumni and highly skilled curriculum specialist. She is active in various civic projects and strategic initiatives in Northeast Ohio. She remains dedicated to progressive and radically inclusive equity in all spaces and for all peoples.
Bethany Studenic
Bethany (she/her) is a Master's level Social Worker and Attorney. Bethany has over a decade of experience in community change initiatives and has served as a leader in prominent social and research-based advocacy movements. Additionally, Bethany has worked in direct practice with diverse groups, including survivors of domestic violence, community police reform movements, and families experiencing poverty.
Location: Online via Zoom
10/24/2023
Empower your decision-making, overcome pitfalls, challenge resistance, and foster resilience on the path towards inclusive change and personal well-being.
Learning Objectives:
- DEI Decision Making: basic components of making decisions through the lens of inclusivity.
- Common Missteps in DEI Systems Change: What are the major pitfalls to avoid when embarking on a systems change process.
- Identifying and Challenging Resistance: What does resistance sound like from others? How do I identify and challenge it in myself and my everyday life?
- Self-Identity and Resiliency: How do I care for myself in the process of DEI and advocacy?
Chinenye NkemereChinenye (ChiChi) (she/her) is a strategic thinker. She has over 10 years of experience in community engagement, asset building and advocacy. She holds a B.A. in Political Science, African Studies and African American Studies from The Ohio State University, with a focus on race and electoral politics. ChiChi is a Teach for America alumni and highly skilled curriculum specialist. She is active in various civic projects and strategic initiatives in Northeast Ohio. She remains dedicated to progressive and radically inclusive equity in all spaces and for all peoples.
Bethany StudenicBethany (she/her) is a Master's level Social Worker and Attorney. Bethany has over a decade of experience in community change initiatives and has served as a leader in prominent social and research-based advocacy movements. Additionally, Bethany has worked in direct practice with diverse groups, including survivors of domestic violence, community police reform movements, and families experiencing poverty.
Location: Online via Zoom
Inclusive Decision-Making: Navigating DEI Challenges for Effective Systems Change and Personal Growth
10/24/2023
Recorded 10/24/23
Empower your decision-making, overcome pitfalls, challenge resistance, and foster resilience on the path towards inclusive change and personal well-being.
Learning Objectives:
Chinenye Nkemere
Chinenye (ChiChi) (she/her) is a strategic thinker. She has over 10 years of experience in community engagement, asset building and advocacy. She holds a B.A. in Political Science, African Studies and African American Studies from The Ohio State University, with a focus on race and electoral politics. ChiChi is a Teach for America alumni and highly skilled curriculum specialist. She is active in various civic projects and strategic initiatives in Northeast Ohio. She remains dedicated to progressive and radically inclusive equity in all spaces and for all peoples.
Bethany Studenic
Bethany (she/her) is a Master's level Social Worker and Attorney. Bethany has over a decade of experience in community change initiatives and has served as a leader in prominent social and research-based advocacy movements. Additionally, Bethany has worked in direct practice with diverse groups, including survivors of domestic violence, community police reform movements, and families experiencing poverty.
Location: Online via Zoom
10/24/2023
Recorded 10/24/23Empower your decision-making, overcome pitfalls, challenge resistance, and foster resilience on the path towards inclusive change and personal well-being.
Learning Objectives:
- DEI Decision Making: basic components of making decisions through the lens of inclusivity.
- Common Missteps in DEI Systems Change: What are the major pitfalls to avoid when embarking on a systems change process.
- Identifying and Challenging Resistance: What does resistance sound like from others? How do I identify and challenge it in myself and my everyday life?
- Self-Identity and Resiliency: How do I care for myself in the process of DEI and advocacy?
Chinenye NkemereChinenye (ChiChi) (she/her) is a strategic thinker. She has over 10 years of experience in community engagement, asset building and advocacy. She holds a B.A. in Political Science, African Studies and African American Studies from The Ohio State University, with a focus on race and electoral politics. ChiChi is a Teach for America alumni and highly skilled curriculum specialist. She is active in various civic projects and strategic initiatives in Northeast Ohio. She remains dedicated to progressive and radically inclusive equity in all spaces and for all peoples.
Bethany StudenicBethany (she/her) is a Master's level Social Worker and Attorney. Bethany has over a decade of experience in community change initiatives and has served as a leader in prominent social and research-based advocacy movements. Additionally, Bethany has worked in direct practice with diverse groups, including survivors of domestic violence, community police reform movements, and families experiencing poverty.
Location: Online via Zoom
Back to the Book XXII: Bookaverse, Book Discussion, and Books Celebrating the LGBTQ+ Community & More
10/25/2023
It is hard to believe that this is the 22nd Back to the Book. This year we are focusing on the Bookaverse, Book Discussion, and Books Celebrating the LGBTQ+ Communitiy.
Featured Author:
BookTube, Bookstagram, and BookTok, Oh My: Understanding the Online "Bookaverse" As Tool for Professional Development
In this session, participants will learn how to engage with bookish social media spaces as a site of professional development. Whether you enter as a passive observer or an active creator, these online spaces can be a robust tool for collection development, programming ideas, lesson planning, and advocacy. Plus it's fun! Participants will leave this session with ideas for how to find content on social media to ignite ideas and address needs in the school library, as well as inspiration for how to join in by sharing content of their own!
This presentation will start by covering the different social media platforms and their respective bookish subspaces: Bookstagram, BookTube, and BookTok. Participants will learn about the value of building a curated feed in each of these spaces and building networks. We will look at hashtags, recommended accounts to follow, and best practices for finding useful content. Additionally, we will look at genres of participation both as a participant in these spaces and as a content creator.
Participants will be guided through setting a purpose for their participation in social media spaces in the Bookaverse, developing a framework and strategy for that participation, and developing goals for building their personal networks in one or more social media sites. They will also learn language for articulating the value of participation in the Bookaverse on yearly evaluations and professional development plans.
Learning Objectives:
Tara Gold is a high school librarian in Durham, NC. She has a PhD in Education from the University of North Carolina at Chapel Hill, where she researched adolescent literacy practices on BookTube, and a master's in Library and Information Studies from the University of North Carolina at Greensboro. Dr. Gold has dabbled in book blogs, book Tumblr (Booklr), Bookstagram, BookTube, and BookTok. She has also served K-12 schools as a classroom teacher, instructional coach, and student teacher supervisor.
You will have a choice from the following two breakout sessions after lunch.
Making it Happen: Discussions 101
Are you new to book discussion? Have you ever wanted to start a discussion group, but didn't know where to begin? From book choices to group dynamics, this session will share information to help ensure that your discussions are meaningful and fun for both the participants and the discussion leader.
Mary Frances Burns, Librarian Emeritus
Mary Frances came to Ohio in December 1994 to assume the Directorship of Morley Library, the public library in Painesville. Under her leadership, the library district passed a bond issue for $11.6 million to build a new library, which opened in late fall, 2004. Mary Frances retired in 2015. Much to her surprise, this position lead her to book discussions, a special interest that she still pursues. Mary Frances leads two book discussion groups, one of which is a cooperative venture with Lakeland Community College. She participates in one other for which she only needs to read the book!
Deep Dive!: Enhance and Diversify Your Book Discussion Programs
Two veteran book discussion leaders will share their ideas for spicing up your book discussions. You will come away with fresh picks, unique titles and ideas to bring more diversity to your discussions. We will consider the benefits and practicalities of offering “deep dive” readers’ series. Plus, we will review the pros and cons of in-person, virtual and combined formats, and how to include the author. Finally, we will share some tips and tricks that we’ve learned over the years, with opportunities for your participation.
David McNally is the Adult Services Librarian Supervisor at the Beachwood Branch of Cuyahoga County Public Library, where he has worked for the past 12 years. He leads two monthly book discussions, one in-person and one virtual. He spent the prior 17 years working in children’s services at three different CCPL branches, as well as the Lakewood Public Library. David graduated from Kent State with his MLIS in 2000. He also attended Baldwin-Wallace College where he obtained a BA in Business Administration.
Kate Merlene is the Adult Services Librarian Supervisor at Cuyahoga County Public Library’s Orange Branch, where she has been a longtime, passionate advocate for connecting people with their next great read. She leads three monthly book discussions and annual deep-dive reader’s series with her colleague Dave McNally. She has moderated fiction panels for Library Journal’s Virtual Day of Dialog, and is part of CCPL’s author event team. She writes Library Journal’s daily column Book Pulse, which provides current title, author, and media information for librarians who buy and recommend books.
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
Online Registration has closed for this event
10/25/2023
It is hard to believe that this is the 22nd Back to the Book. This year we are focusing on the Bookaverse, Book Discussion, and Books Celebrating the LGBTQ+ Communitiy.
Featured Author:
Kristen Lepionka (she/her) is a writer, artist, and problem-solver in Columbus, Ohio. She writes crime fiction featuring cool queer women, including the award-winning Roxane Weary private investigator series and the forthcoming One of Those Girls (Minotaur). She likes: telling stories, inclusivity, cats, tattoos, iced coffee, film noir, museums, DIY, looking at stars, sunflowers, and hot sauce. She lives with her partner and two cats.
BookTube, Bookstagram, and BookTok, Oh My: Understanding the Online "Bookaverse" As Tool for Professional Development
In this session, participants will learn how to engage with bookish social media spaces as a site of professional development. Whether you enter as a passive observer or an active creator, these online spaces can be a robust tool for collection development, programming ideas, lesson planning, and advocacy. Plus it's fun! Participants will leave this session with ideas for how to find content on social media to ignite ideas and address needs in the school library, as well as inspiration for how to join in by sharing content of their own!
This presentation will start by covering the different social media platforms and their respective bookish subspaces: Bookstagram, BookTube, and BookTok. Participants will learn about the value of building a curated feed in each of these spaces and building networks. We will look at hashtags, recommended accounts to follow, and best practices for finding useful content. Additionally, we will look at genres of participation both as a participant in these spaces and as a content creator.
Participants will be guided through setting a purpose for their participation in social media spaces in the Bookaverse, developing a framework and strategy for that participation, and developing goals for building their personal networks in one or more social media sites. They will also learn language for articulating the value of participation in the Bookaverse on yearly evaluations and professional development plans.
Learning Objectives:
- Upon completion, participants will be able to describe their personal learning needs that can be met through participation in the Bookaverse.
- Upon completion, participants will be able to identify which social media platforms would suit their learning needs and why.
- Upon completion, participants will be able to articulate the value of social media as a professional development tool.
Tara Gold is a high school librarian in Durham, NC. She has a PhD in Education from the University of North Carolina at Chapel Hill, where she researched adolescent literacy practices on BookTube, and a master's in Library and Information Studies from the University of North Carolina at Greensboro. Dr. Gold has dabbled in book blogs, book Tumblr (Booklr), Bookstagram, BookTube, and BookTok. She has also served K-12 schools as a classroom teacher, instructional coach, and student teacher supervisor.You will have a choice from the following two breakout sessions after lunch.
Making it Happen: Discussions 101
Are you new to book discussion? Have you ever wanted to start a discussion group, but didn't know where to begin? From book choices to group dynamics, this session will share information to help ensure that your discussions are meaningful and fun for both the participants and the discussion leader.
Mary Frances Burns, Librarian EmeritusMary Frances came to Ohio in December 1994 to assume the Directorship of Morley Library, the public library in Painesville. Under her leadership, the library district passed a bond issue for $11.6 million to build a new library, which opened in late fall, 2004. Mary Frances retired in 2015. Much to her surprise, this position lead her to book discussions, a special interest that she still pursues. Mary Frances leads two book discussion groups, one of which is a cooperative venture with Lakeland Community College. She participates in one other for which she only needs to read the book!
Deep Dive!: Enhance and Diversify Your Book Discussion Programs
Two veteran book discussion leaders will share their ideas for spicing up your book discussions. You will come away with fresh picks, unique titles and ideas to bring more diversity to your discussions. We will consider the benefits and practicalities of offering “deep dive” readers’ series. Plus, we will review the pros and cons of in-person, virtual and combined formats, and how to include the author. Finally, we will share some tips and tricks that we’ve learned over the years, with opportunities for your participation.
David McNally is the Adult Services Librarian Supervisor at the Beachwood Branch of Cuyahoga County Public Library, where he has worked for the past 12 years. He leads two monthly book discussions, one in-person and one virtual. He spent the prior 17 years working in children’s services at three different CCPL branches, as well as the Lakewood Public Library. David graduated from Kent State with his MLIS in 2000. He also attended Baldwin-Wallace College where he obtained a BA in Business Administration.Kate Merlene is the Adult Services Librarian Supervisor at Cuyahoga County Public Library’s Orange Branch, where she has been a longtime, passionate advocate for connecting people with their next great read. She leads three monthly book discussions and annual deep-dive reader’s series with her colleague Dave McNally. She has moderated fiction panels for Library Journal’s Virtual Day of Dialog, and is part of CCPL’s author event team. She writes Library Journal’s daily column Book Pulse, which provides current title, author, and media information for librarians who buy and recommend books.Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
Online Registration has closed for this event
Building a Resilient Workforce and Networking Event for Directors, Deputy Directors, & Admin Teams
10/26/2023
It seems today, with the help of technology, work is always looming like a shadowy specter even when we’ve left the office. There’s always more to do and it keeps coming in, whether it’s a 1 am email or a phone call while you’re on vacation. This is leading to employees and leaders feeling overwhelmed by the relentless demands of work that bleeds into every part of their lives.
More than one-third of executives in our global survey rated this issue among their top five priorities, but fewer than one in ten thought they were dealing with it effectively.
What can be done to manage the frenetic communications practices that overwhelm employees, simplify the work environment, create more flexible work standards, and teach workers how to prioritize?
In this program, we will explore how to manage the overwhelmed employee, and build our own resiliency while learning how to build a resilient organization.
By adding to your resilience ‘tool kit’ you will have a lot more to call upon when the going gets rough.
Presenter:
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built a robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.
Location: Twinsburg Public Library
10050 Ravenna Rd.
Twinsburg, OH 44087
Online Registration has closed for this event
10/26/2023
It seems today, with the help of technology, work is always looming like a shadowy specter even when we’ve left the office. There’s always more to do and it keeps coming in, whether it’s a 1 am email or a phone call while you’re on vacation. This is leading to employees and leaders feeling overwhelmed by the relentless demands of work that bleeds into every part of their lives.
More than one-third of executives in our global survey rated this issue among their top five priorities, but fewer than one in ten thought they were dealing with it effectively.
What can be done to manage the frenetic communications practices that overwhelm employees, simplify the work environment, create more flexible work standards, and teach workers how to prioritize?
In this program, we will explore how to manage the overwhelmed employee, and build our own resiliency while learning how to build a resilient organization.
By adding to your resilience ‘tool kit’ you will have a lot more to call upon when the going gets rough.
- Discover what factors are causing today’s employees to be so overwhelmed at work
- Understand ways that admin can help the overwhelmed employees and simplify the workplace to reinvent the employee experience.
- Hear about organizations that have successfully redefined the employee experience.
- Learn the five keys to success in today's “Simply Irresistible” workplace – one that not only attracts great people but also gives them an environment to truly thrive.
Presenter:
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built a robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.Location: Twinsburg Public Library
10050 Ravenna Rd.
Twinsburg, OH 44087
Online Registration has closed for this event
Directors /Deputy Director/Admin Team Virtual Networking Meeting
10/26/2023
Here is an opportunity to share your challenges and successes with other directors. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
10/26/2023
Here is an opportunity to share your challenges and successes with other directors. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
Leadership Academy
10/31/2023
NEO-RLS Introduces the 2023-2024 Leadership Academy
What does it mean to be a leader and how do the skills needed differ from those needed to be a good manager? Many people struggle with how to leave behind former priorities and mindsets when they enter a leadership role. Learning how to balance implementation with vision, connect with others in order to achieve goals, become an effective decision-maker and develop others are all important skills that help build alignment with direct reports and across an organization. The Leadership Academy will focus on enhancing the skills you already have and building new ones in order to assist you in developing a vision of how you can confidently move into the future as a leader.
Tuesday, October 31, 2023 - Cuyahoga Falls Library
9:30 am - 3:30 pm
Everything DiSC® on Catalyst™
Session 2:
Thursday, November 16, 2023 at Bainbridge Branch, Geauga County Public Library
9:30 am - 4:00 pm
Emotional Intelligence (Morning Session)
“Research from Harvard Business School demonstrated that EQ counts for twice as much as IQ and Technical Skills in determining who will be successful!”
This session will introduce participants to the concepts of Emotional Intelligence (self-awareness, self-management, social awareness and relationship management) and arm them with the understanding and tools to help them be more effective in the workplace. Participants will explore each of the 4 components with interactive exercises and discussion.
Learning Objectives:
Culture by Design (Afternoon Session)
What is your organization’s culture? It’s hard to quantify, but it might be the single most important factor in determining your organization’s success. If you don’t get the right people, your business is going to suffer. The best definition of culture I’ve seen so far is the set of shared attitudes, values, goals and practices that characterize an institution or organization. It’s that feeling you get when you walk through the front door or interact with the staff.
"Management in Harmony" is an enlightening and engaging webinar that delves into the art of cultivating a management team that operates in perfect harmony. In today's dynamic library landscape, the success of an organization often hinges on how effectively its management functions as a cohesive unit. This webinar aims to provide participants with invaluable insights and actionable strategies to foster a culture of collaboration, effective communication, and synergy within their management teams.
Attendees will learn the key principles and practices that enable managers from diverse backgrounds and departments to align their goals, work seamlessly together, and drive organizational success. Throughout "Management in Harmony," participants will discover 7 key strategies that focus on the importance of aligning departmental objectives, building strong inter-departmental relationships, and establishing clear communication channels. Whether you're an experienced manager looking to enhance your team's cohesion or a new or aspiring leader seeking to unlock the full potential of your management cadre, this webinar promises to equip you with the tools and knowledge needed to create a management team that harmoniously navigates challenges, maximizes opportunities, and ultimately propels your organization toward its strategic objectives.
Join presenter Kim Garrett, Deputy Director for the Warren-Trumbull County Public Library, for an illuminating session where you'll learn how to orchestrate your management team to perform in perfect harmony, driving excellence and innovation across your organization.
Learning Objectives:
Kim Garret, Deputy Director for the Warren-Trumbull County Public Library System
With a passion for knowledge and a dedication to serving the community, Kim Garrett, Deputy Director for the Warren-Trumbull County Public Library System, brings nearly 15 years of invaluable experience to the table. Having started her career as a youth services librarian, Kim has steadily climbed the ranks, exemplifying unwavering commitment to promoting literacy, fostering a love for learning, and expanding access to resources for all patrons. Her extensive expertise in library management, collection development, and innovative programming has been instrumental in transforming the libraries she has served into vibrant hubs for lifelong learning and cultural enrichment. As a leader in Ohio’s public libraries, Kim continues to champion the role of libraries as vital community assets, shaping the future of our industry and ensuring that libraries remains a beacon of knowledge and enlightenment for years to come.
Session 4
Wednesday, January 10, 2024 from 10:00 am - 11:30 am From Your Desktop
Strategic Leadership
Learning objectives:
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.
Session 5
Wednesday, February 14, 2024 from 10 am - 12:30 pm from YOUR Desktop
Leading Through Transitions
Change is never easy, but understanding the transition process that leads to adopting a change is a critical skill for library leaders. This session will help you understand the stages of a transition process, where people get stuck (and how to help them if they do!), and how to develop strong team dynamics that support the change. Drawing on the transition theory work of Bruce Feiler, William Bridges, and Susan Bridges, participants will deeply consider the elements of each stage of a transition and how to support themselves, their team, and their colleagues each step of the way, as well as how to head off tension and conflict along the way. While change may never be easy, understanding the transition process that leads to change helps library leaders become more intentional and effective.
Learning Objectives:
Amanda Standerfer’s passion is helping libraries and nonprofit organizations advance so they can create meaningful impact in their communities. Since 2002, Amanda's consulting practice Fast Forward Libraries has worked with libraries and nonprofits on strategic planning, fundraising, organizational development, and capacity building. Amanda has 15 years of experience at various positions in public libraries, most recently as the Director of Community Engagement for The Urbana (IL) Free Library. She also has 7 years of experience working in the philanthropy sector. She has a BA and MA in History from Eastern Illinois University and a MLIS from the University of Illinois at Urbana-Champaign.
Session 6
Thursday, March 21, 2024 - Location TBA
9:30 am - 4:00 pm
Creating accountability is the number one personal, managerial and leadership challenge facing individuals and organizations today. The essence of this workshop boils down to the simple lessons of taking personal accountability-how to rise above our circumstances and do what it takes to achieve the results we want.
Learning Objectives:
Presenters:
Taurean J. Johnson (who also goes by TJ) serves as a Commissioner with the Federal Mediation and Conciliation Service (FMCS). In his capacity as Commissioner, Mr. Johnson works with parties in the private, public and federal sectors, mediating collective bargaining agreements, grievances, and employment disputes. In addition to his mediation work, Mr. Johnson frequently delivers training programs to labor and management groups. Taurean attended the University of Cincinnati (UC) earning dual degrees in Political Science and African American Studies.
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.
Empathetic Leadership (Afternoon Session)
Leadership styles have shifted greatly over the last several decades, to allow for room to include Person-Centered Leadership models to support our workforce. Please join this conversation to learn the tools and characteristics of Empathetic Leadership to support your response to the needs of your employees.
Presenter:
Erin Turner, LISW-S, is the Intensive Services Program Manager at Crossroads/Beacon Health in Lake County and Adjunct Faculty for Youngstown State School of Social Work Graduate Program. She has worked in community mental health settings for over 20 years as a volunteer, direct service provider, clinical supervisor and program manager. She has extensive experience working with children, adolescents, families and adults with a variety of mental health issues, including trauma, mood disorders and crisis situations. Erin specializes in community-based crisis intervention. Erin has provided multiple trainings within the context of Social Work including, Risk Assessment, Trauma, Compassion Fatigue and Motivational Interviewing.
Location: Cuyahoga Falls Library
2015 3rd St.
Cuyahoga Falls, OH 44221
Online Registration has closed for this event
10/31/2023
NEO-RLS Introduces the 2023-2024 Leadership AcademyWhat does it mean to be a leader and how do the skills needed differ from those needed to be a good manager? Many people struggle with how to leave behind former priorities and mindsets when they enter a leadership role. Learning how to balance implementation with vision, connect with others in order to achieve goals, become an effective decision-maker and develop others are all important skills that help build alignment with direct reports and across an organization. The Leadership Academy will focus on enhancing the skills you already have and building new ones in order to assist you in developing a vision of how you can confidently move into the future as a leader.
- The Academy is a blended course which runs from March through November and consists of 4 face-to-face workshops, 2 webinars and 1 online workshop.
- We recommend that you attend the Academy in its entirety in order to maximize your learning
- Archives of live webinars will be available at your convenience for those attending the Academy in its entirety and experiencing a scheduling conflict
- Live webinars will be available individually for registration for those NOT attending the Academy in its entirety
Tuesday, October 31, 2023 - Cuyahoga Falls Library
9:30 am - 3:30 pm
Everything DiSC® on Catalyst™
Everything DiSC® on Catalyst™ is a personal development learning experience that equips people with the social and emotional know-how for more effective interactions at work—no matter who or where they are.
Learning Objectives:
- Better understand themselves
- Appreciate and value differences in perspective and approach
- Adapt to the unique needs of each person or situation they encounter
- Connect with colleagues through the Catalyst platform
- Gain access tips to help work better with different DiSC styles in a variety of situations
Ned Parks has had a rich and varied life that has taken him from police officer to helicopter pilot to successful entrepreneur with management and leadership positions in the journey.
He brings this experience to his consulting practice as a global provider of business consulting and staff development services that help organizations improve management and strategic competencies enhance customer service and improve employee engagement efforts.
Session 2:
Thursday, November 16, 2023 at Bainbridge Branch, Geauga County Public Library
9:30 am - 4:00 pm
Emotional Intelligence (Morning Session)
“Research from Harvard Business School demonstrated that EQ counts for twice as much as IQ and Technical Skills in determining who will be successful!”
This session will introduce participants to the concepts of Emotional Intelligence (self-awareness, self-management, social awareness and relationship management) and arm them with the understanding and tools to help them be more effective in the workplace. Participants will explore each of the 4 components with interactive exercises and discussion.
Learning Objectives:
- Identify the benefits of Emotional Intelligence (EQ)
- Learn the four core skills of EQ
- Manage and adapt emotional behaviors for greater effectiveness in the workplace
Culture by Design (Afternoon Session)
What is your organization’s culture? It’s hard to quantify, but it might be the single most important factor in determining your organization’s success. If you don’t get the right people, your business is going to suffer. The best definition of culture I’ve seen so far is the set of shared attitudes, values, goals and practices that characterize an institution or organization. It’s that feeling you get when you walk through the front door or interact with the staff.
So how exactly do you build a sense of culture within your staff that remains strong even when hours become long and frustrations become high?
There is no easy answer. Creating a positive organizational culture requires hard work, introspection and follow-through. This is one area where managers and senior leaders cannot delegate. Culture always starts with the senior executive and key leaders. You have to look in the mirror and be honest with yourself.
Learning Objectives:
- Identify an eight step framework and prepare a plan to design your organization’s culture
- Recognize the values and behaviors of the culture you are seeking to create
- Discuss the rituals that will sustain the desired behaviors and how to make the culture visible throughout the work environment
Presenters:
Ellen Shafer has had a diverse career involving many facets of talent and organizational development. Prior to starting Canterbury Coaching and Consulting, her professional portfolio included working for an employee assistance program, creating and managing customized training programs and conducting employee assessments for a northeast Ohio community college. Most recently, Ellen served as the manager of the Leadership Development Center at Lorain County Community College.Ellen is a skilled facilitator with over 30 years of experience in talent and organizational development and in working with people as a trainer, mentor, seminar leader and coach. As a leadership and performance coach she specializes in the areas of performance challenges, transition, people skills, emotional intelligence and leadership.
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.
Session 3
Wednesday, December 6, 2023 from 10:00 am to 11:00 am From Your Desktop
"Management in Harmony" is an enlightening and engaging webinar that delves into the art of cultivating a management team that operates in perfect harmony. In today's dynamic library landscape, the success of an organization often hinges on how effectively its management functions as a cohesive unit. This webinar aims to provide participants with invaluable insights and actionable strategies to foster a culture of collaboration, effective communication, and synergy within their management teams.
Attendees will learn the key principles and practices that enable managers from diverse backgrounds and departments to align their goals, work seamlessly together, and drive organizational success. Throughout "Management in Harmony," participants will discover 7 key strategies that focus on the importance of aligning departmental objectives, building strong inter-departmental relationships, and establishing clear communication channels. Whether you're an experienced manager looking to enhance your team's cohesion or a new or aspiring leader seeking to unlock the full potential of your management cadre, this webinar promises to equip you with the tools and knowledge needed to create a management team that harmoniously navigates challenges, maximizes opportunities, and ultimately propels your organization toward its strategic objectives.
Join presenter Kim Garrett, Deputy Director for the Warren-Trumbull County Public Library, for an illuminating session where you'll learn how to orchestrate your management team to perform in perfect harmony, driving excellence and innovation across your organization.
Learning Objectives:
- Learn to Align departmental objectives
- Build strong inter-departmental relationships
- Establish clear communication channels
Kim Garret, Deputy Director for the Warren-Trumbull County Public Library SystemWith a passion for knowledge and a dedication to serving the community, Kim Garrett, Deputy Director for the Warren-Trumbull County Public Library System, brings nearly 15 years of invaluable experience to the table. Having started her career as a youth services librarian, Kim has steadily climbed the ranks, exemplifying unwavering commitment to promoting literacy, fostering a love for learning, and expanding access to resources for all patrons. Her extensive expertise in library management, collection development, and innovative programming has been instrumental in transforming the libraries she has served into vibrant hubs for lifelong learning and cultural enrichment. As a leader in Ohio’s public libraries, Kim continues to champion the role of libraries as vital community assets, shaping the future of our industry and ensuring that libraries remains a beacon of knowledge and enlightenment for years to come.
Session 4
Wednesday, January 10, 2024 from 10:00 am - 11:30 am From Your Desktop
Strategic Leadership
Learning objectives:
- Participants will learn the difference between strategy and leadership skills vs operations and management skills, and will understand the importance of weaving these critical skills together.
- Participants will learn several integral tools for infusing their management style with strategic thinking.
- Participants will discuss trends emanating from the pandemic and discuss potential impacts on future library operations
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.Session 5
Wednesday, February 14, 2024 from 10 am - 12:30 pm from YOUR Desktop
Leading Through Transitions
Change is never easy, but understanding the transition process that leads to adopting a change is a critical skill for library leaders. This session will help you understand the stages of a transition process, where people get stuck (and how to help them if they do!), and how to develop strong team dynamics that support the change. Drawing on the transition theory work of Bruce Feiler, William Bridges, and Susan Bridges, participants will deeply consider the elements of each stage of a transition and how to support themselves, their team, and their colleagues each step of the way, as well as how to head off tension and conflict along the way. While change may never be easy, understanding the transition process that leads to change helps library leaders become more intentional and effective.
Learning Objectives:
- Gain skills to better communicate about change
- Navigate unintended consequences
- Ensure that the change sticks
Amanda Standerfer’s passion is helping libraries and nonprofit organizations advance so they can create meaningful impact in their communities. Since 2002, Amanda's consulting practice Fast Forward Libraries has worked with libraries and nonprofits on strategic planning, fundraising, organizational development, and capacity building. Amanda has 15 years of experience at various positions in public libraries, most recently as the Director of Community Engagement for The Urbana (IL) Free Library. She also has 7 years of experience working in the philanthropy sector. She has a BA and MA in History from Eastern Illinois University and a MLIS from the University of Illinois at Urbana-Champaign.Session 6
Thursday, March 21, 2024 - Location TBA
9:30 am - 4:00 pm
Good Leaders, Bad Decisions (Morning Session)
Good decisions do not happen by chance. They are the result of a step-by-step decision-making process that includes understanding the effect of emotional and situational influences. This interactive workshop will help participants assess their dominant decision-making style and identify factors that can hinder effective decision making.
Learning Objectives:
- · Assess decision-making style
- · Explore emotional triggers that affect decisions
- · Discuss situational decision-making
- · Learn an easy step-by-step process for making decisions
Creating accountability is the number one personal, managerial and leadership challenge facing individuals and organizations today. The essence of this workshop boils down to the simple lessons of taking personal accountability-how to rise above our circumstances and do what it takes to achieve the results we want.
Learning Objectives:
- Demonstrate the power of accountability in achieving successful results
- Take control of your choices and your life
- Gain skills in attitude renewal that allow you to bounce back and regain a positive outlook
Presenters:
Taurean J. Johnson (who also goes by TJ) serves as a Commissioner with the Federal Mediation and Conciliation Service (FMCS). In his capacity as Commissioner, Mr. Johnson works with parties in the private, public and federal sectors, mediating collective bargaining agreements, grievances, and employment disputes. In addition to his mediation work, Mr. Johnson frequently delivers training programs to labor and management groups. Taurean attended the University of Cincinnati (UC) earning dual degrees in Political Science and African American Studies.
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges.
For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
Session 7
Thursday, April 18, 2024 - Location TBA
9:30 am - 4:00 pm
Create a Growth Mindset: Guiding your Employees to Resiliency, Grit, Optimism & Forgiveness (Morning Session)
Our mindset is the way we think, filter our thoughts and make meaning of a situation. Is mindset fixed, or can we change it – and help others change theirs?
Stanford psychologist Carol Dweck developed the term “growth mindset” after researching motivation, personality and development. Dweck suggests that a growth mindset evolves from an attitude of hard work, learning, training and perseverance. In comparison, individuals with a fixed mindset believe that success comes from innate ability, focus on the rewards of immediate success and dread failure.
Because mindsets are shaped by our environments, organizations can do quite a bit to foster a growth mindset within. The growth mindset is all about learning, growing and continuing to work hard despite setbacks, while a person with a fixed mindset may be embarrassed by and not willing to admit their personal or professional failures.
Growing out of a fixed mindset does not happen overnight. It takes conscious effort to move to a different way of thinking. As Leaders, we can help ourselves, colleagues and ultimately the organization by promoting a growth mindset throughout.
Learning Objectives:
- Identify the difference of a fixed mindset vs. growth mindset, take a self-assessment to determine your mindset
- Realize the importance and define five characteristics of a growth mindset workplace and its’ impact on goal setting and feedback
- Learn the two biggest obstacles to organizational growth mindset and how to overcome them
- Recognize the three common misconceptions that contribute to a false growth mindset and spot your fixed-mindset triggers
- Understand what Neuroplasticity is and how it relates to re-wiring the brain to grow in areas such as resilient, grit, optimism and forgiveness
- Acquire strategies to foster a growth mindset and practice four habits to cultivate a growth mindset in yourself
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.Empathetic Leadership (Afternoon Session)
Leadership styles have shifted greatly over the last several decades, to allow for room to include Person-Centered Leadership models to support our workforce. Please join this conversation to learn the tools and characteristics of Empathetic Leadership to support your response to the needs of your employees.
Presenter:
Erin Turner, LISW-S, is the Intensive Services Program Manager at Crossroads/Beacon Health in Lake County and Adjunct Faculty for Youngstown State School of Social Work Graduate Program. She has worked in community mental health settings for over 20 years as a volunteer, direct service provider, clinical supervisor and program manager. She has extensive experience working with children, adolescents, families and adults with a variety of mental health issues, including trauma, mood disorders and crisis situations. Erin specializes in community-based crisis intervention. Erin has provided multiple trainings within the context of Social Work including, Risk Assessment, Trauma, Compassion Fatigue and Motivational Interviewing. Location: Cuyahoga Falls Library
2015 3rd St.
Cuyahoga Falls, OH 44221
Online Registration has closed for this event
Run-Hide-Fight: Active Shooter Attack Prevention and Preparedness
11/1/2023
Location: Cleveland Heights-University Heights Public Library
2345 Lee Road
Cleveland Heights, OH 44118
There are currently 7 spots remaining out of 40
11/1/2023
An active shooter is an individual actively engaged in killing or attempting to kill people in a populated area, and recent active shooter incidents have underscored the need for a coordinated response by law enforcement and others to save lives. The FBI is committed to working with its partners to protect schools, workplaces, houses of worship, transportation centers, other public gathering sites, and communities.
The FBI provides operational, behaviorally-based threat assessment and threat management services to help detect and prevent acts of targeted violence, helping academic, mental health, business, community, law enforcement, and government entities recognize and disrupt potential active shooters who may be on a trajectory toward violence. The Bureau also continues its research to identify indicators that could signal potential violent intent.
This training will demonstrate the three tactics you can use to keep yourself and others safe during an active shooter attack—run, hide, and fight. Learning these principles now will prepare and empower you to put them into practice—and survive—should the unthinkable occur.
Presenter:
John Breen has been a Special Agent with the Federal Bureau of Investigation (FBI) for the past 17 years and is currently assigned to the Cleveland Joint Terrorism Task Force (JTTF). SA Breen's assignments include International Terrorism and Transnational Organized Crime investigations. As a JTTF coordinator, he provides counterterrorism and active shooter response training to a variety of audiences including Fortune 500 companies, nonprofit organizations, the military, and members of federal, state, and local law enforcement. In addition to domestic audiences, he has also delivered global training programs to executives and leaders of foreign countries and their government agencies.
SA Breen is also an assault team leader on the Special Weapons and Tactics (SWAT) Team and is an instructor for the Firearms, Tactics, Active Shooter, and Defensive Tactics programs. Prior to becoming an FBI Agent, SA Breen served in the United States Army from 2000-2006.
Location: Cleveland Heights-University Heights Public Library
2345 Lee Road
Cleveland Heights, OH 44118
There are currently 7 spots remaining out of 40
Circulation Networking Meeting
11/2/2023
Take this opportunity to share your successes and challenges via a roundtable discussion. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us Please send topics you would like discussed to Jeff Laser.
Location: Online via Zoom
11/2/2023
Take this opportunity to share your successes and challenges via a roundtable discussion. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us Please send topics you would like discussed to Jeff Laser.
Location: Online via Zoom
Start a Comic or Graphic Novel Book Club at Your Library
11/7/2023
This webinar will focus on how to lead a comics and graphic novels book club at your library or in partnership with another organization.We will think about the history and formalistic qualities of comics and reflect on the how the medium invites new ways of participation in reading groups. Finally, we will consider how to curate and focus on book clubs related to diverse subjects such as LGBTQ identity.
Learning Objectives:
Valentino L. Zullo is the Anisfield-Wolf Postdoctoral Fellow in English and Public Humanities at Ursuline College. He is the former Scholar-in-Residence at the Ohio Center for the Book where he continues to co-lead the Get Graphic program and is the American editor of the Journal of Graphic Novels and Comics. He is also a licensed independent social worker training to be a psychoanalyst at the Cleveland Psychoanalytic Center.
Location: Online via Zoom
11/7/2023
This webinar will focus on how to lead a comics and graphic novels book club at your library or in partnership with another organization.We will think about the history and formalistic qualities of comics and reflect on the how the medium invites new ways of participation in reading groups. Finally, we will consider how to curate and focus on book clubs related to diverse subjects such as LGBTQ identity.
Learning Objectives:
- Participants will develop skills to lead a comics and graphic novel book discussion
- Participants will be able to incorporate creative activities into their book discussions
- Participants will learn about diverse subjects through comics and graphic novels
Valentino L. Zullo is the Anisfield-Wolf Postdoctoral Fellow in English and Public Humanities at Ursuline College. He is the former Scholar-in-Residence at the Ohio Center for the Book where he continues to co-lead the Get Graphic program and is the American editor of the Journal of Graphic Novels and Comics. He is also a licensed independent social worker training to be a psychoanalyst at the Cleveland Psychoanalytic Center. Location: Online via Zoom
Start a Comic or Graphic Novel Book Club at Your Library
11/7/2023
Recorded 11/7/23
This webinar will focus on how to lead a comics and graphic novels book club at your library or in partnership with another organization.We will think about the history and formalistic qualities of comics and reflect on the how the medium invites new ways of participation in reading groups. Finally, we will consider how to curate and focus on book clubs related to diverse subjects such as LGBTQ identity.
Learning Objectives:
Valentino L. Zullo is the Anisfield-Wolf Postdoctoral Fellow in English and Public Humanities at Ursuline College. He is the former Scholar-in-Residence at the Ohio Center for the Book where he continues to co-lead the Get Graphic program and is the American editor of the Journal of Graphic Novels and Comics. He is also a licensed independent social worker training to be a psychoanalyst at the Cleveland Psychoanalytic Center.
Location: Online via Zoom
11/7/2023
Recorded 11/7/23This webinar will focus on how to lead a comics and graphic novels book club at your library or in partnership with another organization.We will think about the history and formalistic qualities of comics and reflect on the how the medium invites new ways of participation in reading groups. Finally, we will consider how to curate and focus on book clubs related to diverse subjects such as LGBTQ identity.
Learning Objectives:
- Participants will develop skills to lead a comics and graphic novel book discussion
- Participants will be able to incorporate creative activities into their book discussions
- Participants will learn about diverse subjects through comics and graphic novels
Valentino L. Zullo is the Anisfield-Wolf Postdoctoral Fellow in English and Public Humanities at Ursuline College. He is the former Scholar-in-Residence at the Ohio Center for the Book where he continues to co-lead the Get Graphic program and is the American editor of the Journal of Graphic Novels and Comics. He is also a licensed independent social worker training to be a psychoanalyst at the Cleveland Psychoanalytic Center. Location: Online via Zoom
Outreach Networking Meeting
11/8/2023
Here is an opportunity to share your challenges and successes with other staff involved in library outreach. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online
Via Zoom
11/8/2023
Here is an opportunity to share your challenges and successes with other staff involved in library outreach. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online
Via Zoom
Academic Library Directors In-Person Networking Meeting
11/10/2023
Take advantage of this opportunity to share challenges and successes with your peers. Tour Ritter Library’s renovated Archives and learn about their wayfinding signage project. There will be an optional luncheon prior to the networking meeting at 12:45 PM contact Laurie Willis at lwillis@bw.edu if interested.
Location: Ritter Library, Baldwin Wallace University
57 E Bagley Rd.
Berea, OH 44017
11/10/2023
Take advantage of this opportunity to share challenges and successes with your peers. Tour Ritter Library’s renovated Archives and learn about their wayfinding signage project. There will be an optional luncheon prior to the networking meeting at 12:45 PM contact Laurie Willis at lwillis@bw.edu if interested.
Location: Ritter Library, Baldwin Wallace University
57 E Bagley Rd.
Berea, OH 44017
NEO-RLS 2023 Annual Membership Meeting & Appreciation Breakfast
11/15/2023
Mark your calendars to attend the NEO-RLS 2023 Annual Membership Meeting & Appreciation Breakfast in person on Wednesday, November 15, 2023. The Membership Meeting & Appreciation Breakfast is open to library administrators, trustees, and staff.
Through current demographic changes, American society will see traditionally marginalized groups demand change and influence within municipal systems and departments - advocacy efforts are the beginning. Departmental shifts in policy, legal requirements, economic purchase patterns, targeted marketing, and philanthropy must evolve to represent and include Black Women at the foundational level. The 21st-century political economy will be built through a coalition of diverse voices, ideas, and capital. Government officials who get ahead of the curve now will be better positioned to maximize these shifting demographics to create regions of equitable prosperity.
Learning Objectives:
Chinenye Nkemere
Chinenye (ChiChi) (she/her) is a strategic thinker. She has over 10 years of experience in community engagement, asset building and advocacy. She holds a B.A. in Political Science, African Studies and African American Studies from The Ohio State University, with a focus on race and electoral politics. ChiChi is a Teach for America alumni and highly skilled curriculum specialist. She is active in various civic projects and strategic initiatives in Northeast Ohio. She remains dedicated to progressive and radically inclusive equity in all spaces and for all peoples.
Bethany Studenic
Bethany (she/her) is a Master's level Social Worker and Attorney. Bethany has over a decade of experience in community change initiatives and has served as a leader in prominent social and research-based advocacy movements. Additionally, Bethany has worked in direct practice with diverse groups, including survivors of domestic violence, community police reform movements, and families experiencing poverty.
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
Online Registration has closed for this event
11/15/2023
Mark your calendars to attend the NEO-RLS 2023 Annual Membership Meeting & Appreciation Breakfast in person on Wednesday, November 15, 2023. The Membership Meeting & Appreciation Breakfast is open to library administrators, trustees, and staff.
- Learn how NEO-RLS is progressing financially, what our plans are for the future, more about the services we currently provide, and share any feedback you may have
- Celebrate all those who have contributed time and expertise to NEO-RLS over the past year
- Congratulate the 2022 Rising Star, Shooting Star, and Advocacy Award recipients and honorees
- Hear from Wendy Knapp, State Librarian of Ohio
Through current demographic changes, American society will see traditionally marginalized groups demand change and influence within municipal systems and departments - advocacy efforts are the beginning. Departmental shifts in policy, legal requirements, economic purchase patterns, targeted marketing, and philanthropy must evolve to represent and include Black Women at the foundational level. The 21st-century political economy will be built through a coalition of diverse voices, ideas, and capital. Government officials who get ahead of the curve now will be better positioned to maximize these shifting demographics to create regions of equitable prosperity.
Learning Objectives:
- Economic Case + Trends-Summary of important trends and statistics forecasting the future of Diversity, Equity, and Inclusion within systems.
- Intergenerational Learning-The importance of perspective throughout generations, and facilitating healthy intergenerational learning and support
- Facilitating Authentic Environments-How you can create and facilitate authenticity and expression at work. We will cover common exclusionary tactics, and how to create spaces that are not tolerant of oppression.
- Self-Care-We will discuss the importance of focusing on your own sphere of influence, how to recognize and combat burnout, and how to support one another through challenging circumstances.
Chinenye NkemereChinenye (ChiChi) (she/her) is a strategic thinker. She has over 10 years of experience in community engagement, asset building and advocacy. She holds a B.A. in Political Science, African Studies and African American Studies from The Ohio State University, with a focus on race and electoral politics. ChiChi is a Teach for America alumni and highly skilled curriculum specialist. She is active in various civic projects and strategic initiatives in Northeast Ohio. She remains dedicated to progressive and radically inclusive equity in all spaces and for all peoples.
Bethany StudenicBethany (she/her) is a Master's level Social Worker and Attorney. Bethany has over a decade of experience in community change initiatives and has served as a leader in prominent social and research-based advocacy movements. Additionally, Bethany has worked in direct practice with diverse groups, including survivors of domestic violence, community police reform movements, and families experiencing poverty.
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
Online Registration has closed for this event
Canva Tips and Tricks for Advanced Users
11/28/2023
Join us as we explore some of the lesser known features of Canva Pro, and learn new uses for commonly used features. From animation to picture retouching, Canva is a versatile tool with so many hidden uses!
Learning Objectives:
Amanda Hughes is a youth services library associate with the Bexley Public Library by day, and an amateur graphic designer... also by day! She helps design many of the materials used in the building, including BPL's custom summer reading art.
Location: Online via Zoom
11/28/2023
Join us as we explore some of the lesser known features of Canva Pro, and learn new uses for commonly used features. From animation to picture retouching, Canva is a versatile tool with so many hidden uses!
Learning Objectives:
- Utilize lesser-known features of common tools (such as the gradient sliders on the color selection tool)
- Discover new features (such as Animation)
- Improve the overall quality of Canva productions
Amanda Hughes is a youth services library associate with the Bexley Public Library by day, and an amateur graphic designer... also by day! She helps design many of the materials used in the building, including BPL's custom summer reading art.Location: Online via Zoom
Canva Tips and Tricks for Advanced Users
11/28/2023
Recorded 11/28/23
Join us as we explore some of the lesser known features of Canva Pro, and learn new uses for commonly used features. From animation to picture retouching, Canva is a versatile tool with so many hidden uses!
Learning Objectives:
Amanda Hughes is a youth services library associate with the Bexley Public Library by day, and an amateur graphic designer... also by day! She helps design many of the materials used in the building, including BPL's custom summer reading art.
Location: Online via Zoom
11/28/2023
Recorded 11/28/23Join us as we explore some of the lesser known features of Canva Pro, and learn new uses for commonly used features. From animation to picture retouching, Canva is a versatile tool with so many hidden uses!
Learning Objectives:
- Utilize lesser-known features of common tools (such as the gradient sliders on the color selection tool)
- Discover new features (such as Animation)
- Improve the overall quality of Canva productions
Amanda Hughes is a youth services library associate with the Bexley Public Library by day, and an amateur graphic designer... also by day! She helps design many of the materials used in the building, including BPL's custom summer reading art.Location: Online via Zoom
Library Bootcamp: Intro to Cataloging
11/30/2023
So what really IS cataloging, anyway? Why do we do it? What does a typical cataloger's day look like? Geared toward non-catalogers and brand-new catalogers, this session will share introductory vocabulary, concepts, and principles of cataloging, as well as advice for pursuing technical services work.
Learning Objectives:
Misty Alvaro has worked in academic, public, and special libraries, but public libraries are their forever home. They worked in every possible public services department and technical services before landing their perfect gig as a cataloging and processing manager at Columbus Metropolitan Libraries. They are a member of CML's DEI Committee and are passionate about equity, inclusion, and representation in library collections. Most importantly, Misty loves answering questions!
Location: Online via Zoom
11/30/2023
So what really IS cataloging, anyway? Why do we do it? What does a typical cataloger's day look like? Geared toward non-catalogers and brand-new catalogers, this session will share introductory vocabulary, concepts, and principles of cataloging, as well as advice for pursuing technical services work.
Learning Objectives:
- Understand why and how libraries catalog materials
- Gain new vocabulary to discuss library catalogs
- Learn to "read" catalog records at a basic level.
Misty Alvaro has worked in academic, public, and special libraries, but public libraries are their forever home. They worked in every possible public services department and technical services before landing their perfect gig as a cataloging and processing manager at Columbus Metropolitan Libraries. They are a member of CML's DEI Committee and are passionate about equity, inclusion, and representation in library collections. Most importantly, Misty loves answering questions!Location: Online via Zoom
Library Bootcamp: Intro to Cataloging
11/30/2023
Recorded 11/30/23
So what really IS cataloging, anyway? Why do we do it? What does a typical cataloger's day look like? Geared toward non-catalogers and brand-new catalogers, this session will share introductory vocabulary, concepts, and principles of cataloging, as well as advice for pursuing technical services work.
Learning Objectives:
Misty Alvaro has worked in academic, public, and special libraries, but public libraries are their forever home. They worked in every possible public services department and technical services before landing their perfect gig as a cataloging and processing manager at Columbus Metropolitan Libraries. They are a member of CML's DEI Committee and are passionate about equity, inclusion, and representation in library collections. Most importantly, Misty loves answering questions!
Location: Online via Zoom
11/30/2023
Recorded 11/30/23So what really IS cataloging, anyway? Why do we do it? What does a typical cataloger's day look like? Geared toward non-catalogers and brand-new catalogers, this session will share introductory vocabulary, concepts, and principles of cataloging, as well as advice for pursuing technical services work.
Learning Objectives:
- Understand why and how libraries catalog materials
- Gain new vocabulary to discuss library catalogs
- Learn to "read" catalog records at a basic level.
Misty Alvaro has worked in academic, public, and special libraries, but public libraries are their forever home. They worked in every possible public services department and technical services before landing their perfect gig as a cataloging and processing manager at Columbus Metropolitan Libraries. They are a member of CML's DEI Committee and are passionate about equity, inclusion, and representation in library collections. Most importantly, Misty loves answering questions!Location: Online via Zoom
Management in Harmony
12/6/2023
Recorded 12/6/23
"Management in Harmony" is an enlightening and engaging webinar that delves into the art of cultivating a management team that operates in perfect harmony. In today's dynamic library landscape, the success of an organization often hinges on how effectively its management functions as a cohesive unit. This webinar aims to provide participants with invaluable insights and actionable strategies to foster a culture of collaboration, effective communication, and synergy within their management teams.
Attendees will learn the key principles and practices that enable managers from diverse backgrounds and departments to align their goals, work seamlessly together, and drive organizational success. Throughout "Management in Harmony," participants will discover 7 key strategies that focus on the importance of aligning departmental objectives, building strong inter-departmental relationships, and establishing clear communication channels. Whether you're an experienced manager looking to enhance your team's cohesion or a new or aspiring leader seeking to unlock the full potential of your management cadre, this webinar promises to equip you with the tools and knowledge needed to create a management team that harmoniously navigates challenges, maximizes opportunities, and ultimately propels your organization toward its strategic objectives.
Join presenter Kim Garrett, Deputy Director for the Warren-Trumbull County Public Library, for an illuminating session where you'll learn how to orchestrate your management team to perform in perfect harmony, driving excellence and innovation across your organization.
Learning Objectives:
Kim Garret, Deputy Director for the Warren-Trumbull County Public Library System
With a passion for knowledge and a dedication to serving the community, Kim Garrett, Deputy Director for the Warren-Trumbull County Public Library System, brings nearly 15 years of invaluable experience to the table. Having started her career as a youth services librarian, Kim has steadily climbed the ranks, exemplifying unwavering commitment to promoting literacy, fostering a love for learning, and expanding access to resources for all patrons. Her extensive expertise in library management, collection development, and innovative programming has been instrumental in transforming the libraries she has served into vibrant hubs for lifelong learning and cultural enrichment. As a leader in Ohio’s public libraries, Kim continues to champion the role of libraries as vital community assets, shaping the future of our industry and ensuring that libraries remains a beacon of knowledge and enlightenment for years to come.
Location: Online
Via Zoom
12/6/2023
Recorded 12/6/23"Management in Harmony" is an enlightening and engaging webinar that delves into the art of cultivating a management team that operates in perfect harmony. In today's dynamic library landscape, the success of an organization often hinges on how effectively its management functions as a cohesive unit. This webinar aims to provide participants with invaluable insights and actionable strategies to foster a culture of collaboration, effective communication, and synergy within their management teams.
Attendees will learn the key principles and practices that enable managers from diverse backgrounds and departments to align their goals, work seamlessly together, and drive organizational success. Throughout "Management in Harmony," participants will discover 7 key strategies that focus on the importance of aligning departmental objectives, building strong inter-departmental relationships, and establishing clear communication channels. Whether you're an experienced manager looking to enhance your team's cohesion or a new or aspiring leader seeking to unlock the full potential of your management cadre, this webinar promises to equip you with the tools and knowledge needed to create a management team that harmoniously navigates challenges, maximizes opportunities, and ultimately propels your organization toward its strategic objectives.
Join presenter Kim Garrett, Deputy Director for the Warren-Trumbull County Public Library, for an illuminating session where you'll learn how to orchestrate your management team to perform in perfect harmony, driving excellence and innovation across your organization.
Learning Objectives:
- Learn to Align departmental objectives
- Build strong inter-departmental relationships
- Establish clear communication channels
Kim Garret, Deputy Director for the Warren-Trumbull County Public Library SystemWith a passion for knowledge and a dedication to serving the community, Kim Garrett, Deputy Director for the Warren-Trumbull County Public Library System, brings nearly 15 years of invaluable experience to the table. Having started her career as a youth services librarian, Kim has steadily climbed the ranks, exemplifying unwavering commitment to promoting literacy, fostering a love for learning, and expanding access to resources for all patrons. Her extensive expertise in library management, collection development, and innovative programming has been instrumental in transforming the libraries she has served into vibrant hubs for lifelong learning and cultural enrichment. As a leader in Ohio’s public libraries, Kim continues to champion the role of libraries as vital community assets, shaping the future of our industry and ensuring that libraries remains a beacon of knowledge and enlightenment for years to come.
Location: Online
Via Zoom
Management in Harmony
12/6/2023
"Management in Harmony" is an enlightening and engaging webinar that delves into the art of cultivating a management team that operates in perfect harmony. In today's dynamic library landscape, the success of an organization often hinges on how effectively its management functions as a cohesive unit. This webinar aims to provide participants with invaluable insights and actionable strategies to foster a culture of collaboration, effective communication, and synergy within their management teams.
Attendees will learn the key principles and practices that enable managers from diverse backgrounds and departments to align their goals, work seamlessly together, and drive organizational success. Throughout "Management in Harmony," participants will discover 7 key strategies that focus on the importance of aligning departmental objectives, building strong inter-departmental relationships, and establishing clear communication channels. Whether you're an experienced manager looking to enhance your team's cohesion or a new or aspiring leader seeking to unlock the full potential of your management cadre, this webinar promises to equip you with the tools and knowledge needed to create a management team that harmoniously navigates challenges, maximizes opportunities, and ultimately propels your organization toward its strategic objectives.
Join presenter Kim Garrett, Deputy Director for the Warren-Trumbull County Public Library, for an illuminating session where you'll learn how to orchestrate your management team to perform in perfect harmony, driving excellence and innovation across your organization.
Learning Objectives:
Kim Garret, Deputy Director for the Warren-Trumbull County Public Library System
With a passion for knowledge and a dedication to serving the community, Kim Garrett, Deputy Director for the Warren-Trumbull County Public Library System, brings nearly 15 years of invaluable experience to the table. Having started her career as a youth services librarian, Kim has steadily climbed the ranks, exemplifying unwavering commitment to promoting literacy, fostering a love for learning, and expanding access to resources for all patrons. Her extensive expertise in library management, collection development, and innovative programming has been instrumental in transforming the libraries she has served into vibrant hubs for lifelong learning and cultural enrichment. As a leader in Ohio’s public libraries, Kim continues to champion the role of libraries as vital community assets, shaping the future of our industry and ensuring that libraries remains a beacon of knowledge and enlightenment for years to come.
Location: Online
Via Zoom
12/6/2023
"Management in Harmony" is an enlightening and engaging webinar that delves into the art of cultivating a management team that operates in perfect harmony. In today's dynamic library landscape, the success of an organization often hinges on how effectively its management functions as a cohesive unit. This webinar aims to provide participants with invaluable insights and actionable strategies to foster a culture of collaboration, effective communication, and synergy within their management teams.
Attendees will learn the key principles and practices that enable managers from diverse backgrounds and departments to align their goals, work seamlessly together, and drive organizational success. Throughout "Management in Harmony," participants will discover 7 key strategies that focus on the importance of aligning departmental objectives, building strong inter-departmental relationships, and establishing clear communication channels. Whether you're an experienced manager looking to enhance your team's cohesion or a new or aspiring leader seeking to unlock the full potential of your management cadre, this webinar promises to equip you with the tools and knowledge needed to create a management team that harmoniously navigates challenges, maximizes opportunities, and ultimately propels your organization toward its strategic objectives.
Join presenter Kim Garrett, Deputy Director for the Warren-Trumbull County Public Library, for an illuminating session where you'll learn how to orchestrate your management team to perform in perfect harmony, driving excellence and innovation across your organization.
Learning Objectives:
- Learn to Align departmental objectives
- Build strong inter-departmental relationships
- Establish clear communication channels
Kim Garret, Deputy Director for the Warren-Trumbull County Public Library SystemWith a passion for knowledge and a dedication to serving the community, Kim Garrett, Deputy Director for the Warren-Trumbull County Public Library System, brings nearly 15 years of invaluable experience to the table. Having started her career as a youth services librarian, Kim has steadily climbed the ranks, exemplifying unwavering commitment to promoting literacy, fostering a love for learning, and expanding access to resources for all patrons. Her extensive expertise in library management, collection development, and innovative programming has been instrumental in transforming the libraries she has served into vibrant hubs for lifelong learning and cultural enrichment. As a leader in Ohio’s public libraries, Kim continues to champion the role of libraries as vital community assets, shaping the future of our industry and ensuring that libraries remains a beacon of knowledge and enlightenment for years to come.
Location: Online
Via Zoom
Dealing with Digital Distractions: Ideas and Recommendations for Libraries
12/7/2023
Library managers and staff have many demands and distractions. This presentation will help cut through the noise and suggest both technical and non-technical solutions for better balance at work. You’ll learn about different software and apps that can help. Attendees will also learn more about how to deal with email stress, creating boundaries and routines, and more.
Learning Objectives:
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie has published 5 books, with two coming out in 2022 including a new book co-authored with two school librarians with ABC-CLIO: Advocating Digital Citizenship: Resources for Library and Classroom. In 2021 she received an Outstanding Reference Title award from the Reference & User Services Association of ALA. Carrie is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Her company’s curriculum and work can be found in multiple states and countries. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.
Location: Online via Zoom
12/7/2023
Library managers and staff have many demands and distractions. This presentation will help cut through the noise and suggest both technical and non-technical solutions for better balance at work. You’ll learn about different software and apps that can help. Attendees will also learn more about how to deal with email stress, creating boundaries and routines, and more.
Learning Objectives:
- More about prioritizing tasks
- Tech-solutions for tech distractions
- Effective project and time management digital tools
- Communicating with colleagues and others to better create healthy boundaries
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie has published 5 books, with two coming out in 2022 including a new book co-authored with two school librarians with ABC-CLIO: Advocating Digital Citizenship: Resources for Library and Classroom. In 2021 she received an Outstanding Reference Title award from the Reference & User Services Association of ALA. Carrie is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Her company’s curriculum and work can be found in multiple states and countries. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.Location: Online via Zoom
Dealing with Digital Distractions: Ideas and Recommendations for Libraries
12/7/2023
Recorded 12/7/23
Library managers and staff have many demands and distractions. This presentation will help cut through the noise and suggest both technical and non-technical solutions for better balance at work. You’ll learn about different software and apps that can help. Attendees will also learn more about how to deal with email stress, creating boundaries and routines, and more.
Learning Objectives:
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie has published 5 books, with two coming out in 2022 including a new book co-authored with two school librarians with ABC-CLIO: Advocating Digital Citizenship: Resources for Library and Classroom. In 2021 she received an Outstanding Reference Title award from the Reference & User Services Association of ALA. Carrie is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Her company’s curriculum and work can be found in multiple states and countries. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.
Location: Online via Zoom
12/7/2023
Recorded 12/7/23Library managers and staff have many demands and distractions. This presentation will help cut through the noise and suggest both technical and non-technical solutions for better balance at work. You’ll learn about different software and apps that can help. Attendees will also learn more about how to deal with email stress, creating boundaries and routines, and more.
Learning Objectives:
- More about prioritizing tasks
- Tech-solutions for tech distractions
- Effective project and time management digital tools
- Communicating with colleagues and others to better create healthy boundaries
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie has published 5 books, with two coming out in 2022 including a new book co-authored with two school librarians with ABC-CLIO: Advocating Digital Citizenship: Resources for Library and Classroom. In 2021 she received an Outstanding Reference Title award from the Reference & User Services Association of ALA. Carrie is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Her company’s curriculum and work can be found in multiple states and countries. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.Location: Online via Zoom
Special Libraries: How Can They Help Your Patrons and Library
12/12/2023
Presenter:
Kathleen M. Dugan, Esq., MLS: Ms. Dugan currently serves two roles as the Librarian and Secretary of the Cleveland Law Library and the Librarian & Chief Administrator of the Cuyahoga County Law Library. Ms. Dugan came to the Law Library in 2003 after working as a Reference Librarian at the CWRU School of Law Library. In addition to her administrative duties, Ms. Dugan performs reference and research services for the Library’s patrons and conducts training for Library members and staff. She frequently lectures on legal research topics, and she has written the chapter on law libraries for the Ohio State Bar Association’s online book entitled OfficeKeeper. Ms. Dugan is a 1984 graduate of John Carroll University, where she obtained a B.A. in English, a minor in Political Science and a concentration in business. Thereafter in 1987, Ms. Dugan obtained her J.D. from Cleveland-Marshall College of Law, where she served as a Managing Editor of the Cleveland State Law Review. Upon graduation, Ms. Dugan practiced civil litigation for 13 years at a small boutique Cleveland law firm. While engaged in the practice of law, Ms. Dugan taught paralegal classes for both Notre Dame College of Ohio and the American Institute for Paralegal Studies. In 1999, Ms. Dugan finally pursued her true career love and went to Kent State University, where she obtained a graduate appointment and completed her Masters in Library in Science by the year 2000, graduating No. 1 in her class. Ms. Dugan is an active member of the Cleveland Metropolitan Bar Association and its Justice For All Committee
Location: Online via Zoom
12/12/2023
We have many special libraries in the Northeast Ohio region. Here we highlight three special libraries and what they can offer your patrons and library.
Holden Forests & Gardens (Holden Arboretum and Cleveland Botanical Garden)
Did you know that NE Ohio contains one of the best botanical and horticultural libraries in the country? The special libraries at Holden Forests & Gardens (Holden Arboretum and Cleveland Botanical Garden) not only contain books to help you learn about plants and trees but also a museum-class collection of botanical illustration, landscape architecture, and scientific manuscripts from Darwin to Redoute to van Leeuwenhoek. Learn about the resources, including outreach programs for public libraries, present in your own backyard!
Presenter:
Marisha Sullivan (she/they) is the Librarian at Holden Forests & Gardens, overseeing the Archives, Special Collections, and Circulating Collections at both Cleveland Botanical Garden and Holden Arboretum. Previously a public librarian, Marisha brings a passion for lifelong learning, accessibility, and equity to her work with plants, trees, and people. When not in the library or wandering the woods, Marisha enjoys fiber arts, video games, and exploring the Greater Cleveland area.
Ingalls Library, Cleveland Museum of Art
The Ingalls Library at the Cleveland Museum of Art is one of the largest art research libraries in the United States. We offer comprehensive access to art information covering all periods and geographic areas in many languages. The Museum Archives houses institutional records that document the history and role of the museum in the social and cultural history of the community and the world of art; and the personal papers of regional artists, arts businesses, and art collectors. We are open to the public, offering resources and assistance to meet any research need.
Did you know that NE Ohio contains one of the best botanical and horticultural libraries in the country? The special libraries at Holden Forests & Gardens (Holden Arboretum and Cleveland Botanical Garden) not only contain books to help you learn about plants and trees but also a museum-class collection of botanical illustration, landscape architecture, and scientific manuscripts from Darwin to Redoute to van Leeuwenhoek. Learn about the resources, including outreach programs for public libraries, present in your own backyard!
Presenter:
Marisha Sullivan (she/they) is the Librarian at Holden Forests & Gardens, overseeing the Archives, Special Collections, and Circulating Collections at both Cleveland Botanical Garden and Holden Arboretum. Previously a public librarian, Marisha brings a passion for lifelong learning, accessibility, and equity to her work with plants, trees, and people. When not in the library or wandering the woods, Marisha enjoys fiber arts, video games, and exploring the Greater Cleveland area. Ingalls Library, Cleveland Museum of Art
The Ingalls Library at the Cleveland Museum of Art is one of the largest art research libraries in the United States. We offer comprehensive access to art information covering all periods and geographic areas in many languages. The Museum Archives houses institutional records that document the history and role of the museum in the social and cultural history of the community and the world of art; and the personal papers of regional artists, arts businesses, and art collectors. We are open to the public, offering resources and assistance to meet any research need.
Presenter:
Leslie Cade is the director of the Ingalls Library & Museum Archives at the Cleveland Museum of Art, responsible for all library and archival functions. A graduate of John Carroll University and Case Western Reserve University, Leslie’s career includes leadership positions in a variety of special libraries. Her wealth of experience includes policy and long-range planning; successful grant writing; library and archival collection development and management; preservation of materials in all formats; and records management.
Cleveland Law Library
Fun fact: Every county in Ohio has a law library. Some are not staffed full-time and are only a bookshelf, while others can look like a typical branch of a public library. Stark County Law Library provides legal information services to judges, attorneys, county and township officials AND the public. With four full-time staff and access to many valuable legal resources, the Stark County Law Library is happy to assist with legal information needs.
Leslie Cade is the director of the Ingalls Library & Museum Archives at the Cleveland Museum of Art, responsible for all library and archival functions. A graduate of John Carroll University and Case Western Reserve University, Leslie’s career includes leadership positions in a variety of special libraries. Her wealth of experience includes policy and long-range planning; successful grant writing; library and archival collection development and management; preservation of materials in all formats; and records management. Cleveland Law Library
Fun fact: Every county in Ohio has a law library. Some are not staffed full-time and are only a bookshelf, while others can look like a typical branch of a public library. Stark County Law Library provides legal information services to judges, attorneys, county and township officials AND the public. With four full-time staff and access to many valuable legal resources, the Stark County Law Library is happy to assist with legal information needs.
Presenter:
Kathleen M. Dugan, Esq., MLS: Ms. Dugan currently serves two roles as the Librarian and Secretary of the Cleveland Law Library and the Librarian & Chief Administrator of the Cuyahoga County Law Library. Ms. Dugan came to the Law Library in 2003 after working as a Reference Librarian at the CWRU School of Law Library. In addition to her administrative duties, Ms. Dugan performs reference and research services for the Library’s patrons and conducts training for Library members and staff. She frequently lectures on legal research topics, and she has written the chapter on law libraries for the Ohio State Bar Association’s online book entitled OfficeKeeper. Ms. Dugan is a 1984 graduate of John Carroll University, where she obtained a B.A. in English, a minor in Political Science and a concentration in business. Thereafter in 1987, Ms. Dugan obtained her J.D. from Cleveland-Marshall College of Law, where she served as a Managing Editor of the Cleveland State Law Review. Upon graduation, Ms. Dugan practiced civil litigation for 13 years at a small boutique Cleveland law firm. While engaged in the practice of law, Ms. Dugan taught paralegal classes for both Notre Dame College of Ohio and the American Institute for Paralegal Studies. In 1999, Ms. Dugan finally pursued her true career love and went to Kent State University, where she obtained a graduate appointment and completed her Masters in Library in Science by the year 2000, graduating No. 1 in her class. Ms. Dugan is an active member of the Cleveland Metropolitan Bar Association and its Justice For All CommitteeLocation: Online via Zoom
Special Libraries: How Can They Help Your Patrons and Library
12/12/2023
Recorded 12/12/23
We have many special libraries in the Northeast Ohio region. Here we highlight three special libraries and what they can offer your patrons and library.
Presenter:
Kathleen M. Dugan, Esq., MLS: Ms. Dugan currently serves two roles as the Librarian and Secretary of the Cleveland Law Library and the Librarian & Chief Administrator of the Cuyahoga County Law Library. Ms. Dugan came to the Law Library in 2003 after working as a Reference Librarian at the CWRU School of Law Library. In addition to her administrative duties, Ms. Dugan performs reference and research services for the Library’s patrons and conducts training for Library members and staff. She frequently lectures on legal research topics, and she has written the chapter on law libraries for the Ohio State Bar Association’s online book entitled OfficeKeeper. Ms. Dugan is a 1984 graduate of John Carroll University, where she obtained a B.A. in English, a minor in Political Science and a concentration in business. Thereafter in 1987, Ms. Dugan obtained her J.D. from Cleveland-Marshall College of Law, where she served as a Managing Editor of the Cleveland State Law Review. Upon graduation, Ms. Dugan practiced civil litigation for 13 years at a small boutique Cleveland law firm. While engaged in the practice of law, Ms. Dugan taught paralegal classes for both Notre Dame College of Ohio and the American Institute for Paralegal Studies. In 1999, Ms. Dugan finally pursued her true career love and went to Kent State University, where she obtained a graduate appointment and completed her Masters in Library in Science by the year 2000, graduating No. 1 in her class. Ms. Dugan is an active member of the Cleveland Metropolitan Bar Association and its Justice For All Committee
Location: Online via Zoom
12/12/2023
Recorded 12/12/23We have many special libraries in the Northeast Ohio region. Here we highlight three special libraries and what they can offer your patrons and library.
Holden Forests & Gardens (Holden Arboretum and Cleveland Botanical Garden)
Did you know that NE Ohio contains one of the best botanical and horticultural libraries in the country? The special libraries at Holden Forests & Gardens (Holden Arboretum and Cleveland Botanical Garden) not only contain books to help you learn about plants and trees but also a museum-class collection of botanical illustration, landscape architecture, and scientific manuscripts from Darwin to Redoute to van Leeuwenhoek. Learn about the resources, including outreach programs for public libraries, present in your own backyard!
Presenter:
Marisha Sullivan (she/they) is the Librarian at Holden Forests & Gardens, overseeing the Archives, Special Collections, and Circulating Collections at both Cleveland Botanical Garden and Holden Arboretum. Previously a public librarian, Marisha brings a passion for lifelong learning, accessibility, and equity to her work with plants, trees, and people. When not in the library or wandering the woods, Marisha enjoys fiber arts, video games, and exploring the Greater Cleveland area.
Ingalls Library, Cleveland Museum of Art
The Ingalls Library at the Cleveland Museum of Art is one of the largest art research libraries in the United States. We offer comprehensive access to art information covering all periods and geographic areas in many languages. The Museum Archives houses institutional records that document the history and role of the museum in the social and cultural history of the community and the world of art; and the personal papers of regional artists, arts businesses, and art collectors. We are open to the public, offering resources and assistance to meet any research need.
Did you know that NE Ohio contains one of the best botanical and horticultural libraries in the country? The special libraries at Holden Forests & Gardens (Holden Arboretum and Cleveland Botanical Garden) not only contain books to help you learn about plants and trees but also a museum-class collection of botanical illustration, landscape architecture, and scientific manuscripts from Darwin to Redoute to van Leeuwenhoek. Learn about the resources, including outreach programs for public libraries, present in your own backyard!
Presenter:
Marisha Sullivan (she/they) is the Librarian at Holden Forests & Gardens, overseeing the Archives, Special Collections, and Circulating Collections at both Cleveland Botanical Garden and Holden Arboretum. Previously a public librarian, Marisha brings a passion for lifelong learning, accessibility, and equity to her work with plants, trees, and people. When not in the library or wandering the woods, Marisha enjoys fiber arts, video games, and exploring the Greater Cleveland area. Ingalls Library, Cleveland Museum of Art
The Ingalls Library at the Cleveland Museum of Art is one of the largest art research libraries in the United States. We offer comprehensive access to art information covering all periods and geographic areas in many languages. The Museum Archives houses institutional records that document the history and role of the museum in the social and cultural history of the community and the world of art; and the personal papers of regional artists, arts businesses, and art collectors. We are open to the public, offering resources and assistance to meet any research need.
Presenter:
Leslie Cade is the director of the Ingalls Library & Museum Archives at the Cleveland Museum of Art, responsible for all library and archival functions. A graduate of John Carroll University and Case Western Reserve University, Leslie’s career includes leadership positions in a variety of special libraries. Her wealth of experience includes policy and long-range planning; successful grant writing; library and archival collection development and management; preservation of materials in all formats; and records management.
Cleveland Law Library
Fun fact: Every county in Ohio has a law library. Some are not staffed full-time and are only a bookshelf, while others can look like a typical branch of a public library. Stark County Law Library provides legal information services to judges, attorneys, county and township officials AND the public. With four full-time staff and access to many valuable legal resources, the Stark County Law Library is happy to assist with legal information needs.
Leslie Cade is the director of the Ingalls Library & Museum Archives at the Cleveland Museum of Art, responsible for all library and archival functions. A graduate of John Carroll University and Case Western Reserve University, Leslie’s career includes leadership positions in a variety of special libraries. Her wealth of experience includes policy and long-range planning; successful grant writing; library and archival collection development and management; preservation of materials in all formats; and records management. Cleveland Law Library
Fun fact: Every county in Ohio has a law library. Some are not staffed full-time and are only a bookshelf, while others can look like a typical branch of a public library. Stark County Law Library provides legal information services to judges, attorneys, county and township officials AND the public. With four full-time staff and access to many valuable legal resources, the Stark County Law Library is happy to assist with legal information needs.
Presenter:
Kathleen M. Dugan, Esq., MLS: Ms. Dugan currently serves two roles as the Librarian and Secretary of the Cleveland Law Library and the Librarian & Chief Administrator of the Cuyahoga County Law Library. Ms. Dugan came to the Law Library in 2003 after working as a Reference Librarian at the CWRU School of Law Library. In addition to her administrative duties, Ms. Dugan performs reference and research services for the Library’s patrons and conducts training for Library members and staff. She frequently lectures on legal research topics, and she has written the chapter on law libraries for the Ohio State Bar Association’s online book entitled OfficeKeeper. Ms. Dugan is a 1984 graduate of John Carroll University, where she obtained a B.A. in English, a minor in Political Science and a concentration in business. Thereafter in 1987, Ms. Dugan obtained her J.D. from Cleveland-Marshall College of Law, where she served as a Managing Editor of the Cleveland State Law Review. Upon graduation, Ms. Dugan practiced civil litigation for 13 years at a small boutique Cleveland law firm. While engaged in the practice of law, Ms. Dugan taught paralegal classes for both Notre Dame College of Ohio and the American Institute for Paralegal Studies. In 1999, Ms. Dugan finally pursued her true career love and went to Kent State University, where she obtained a graduate appointment and completed her Masters in Library in Science by the year 2000, graduating No. 1 in her class. Ms. Dugan is an active member of the Cleveland Metropolitan Bar Association and its Justice For All CommitteeLocation: Online via Zoom
Human Resource and Fiscal Officer Networking Meeting -Issue 2
12/13/2023
This is a last minute meeting that will focus on Issue 2 and what it means for libraries.
Location: Online
Via Zoom
12/13/2023
This is a last minute meeting that will focus on Issue 2 and what it means for libraries.
Navigating Issue 2: What Public Libraries Need to Know About Ohio’s Marijuana Legalization
Join Kastner Westman & Wilkins attorneys Michael Karst and Mike Tontillo on this timely, FREE, one-hour networking workshop explaining how the passage of Issue 2 affects public libraries and what they can still do to regulate marijuana in the workplace. This is a great opportunity for interactive dialogue about how to manage the workplace as marijuana becomes more available to the public.
Location: Online
Via Zoom
Human Resource and Fiscal Officer Networking Meeting -Issue 2
12/13/2023
Recorded 12/13/23
This is a last minute meeting that will focus on Issue 2 and what it means for libraries.
Location: Online
Via Zoom
12/13/2023
Recorded 12/13/23This is a last minute meeting that will focus on Issue 2 and what it means for libraries.
Navigating Issue 2: What Public Libraries Need to Know About Ohio’s Marijuana Legalization
Join Kastner Westman & Wilkins attorneys Michael Karst and Mike Tontillo on this timely, FREE, one-hour networking workshop explaining how the passage of Issue 2 affects public libraries and what they can still do to regulate marijuana in the workplace. This is a great opportunity for interactive dialogue about how to manage the workplace as marijuana becomes more available to the public.
Location: Online
Via Zoom
Patron Bashing in Public Libraries: Its Effect on the Professional and the Profession
12/13/2023
We have all been known to tell stories about our experiences working in the public library. Many of those include stories about patrons, sometimes positive ones, but far too often it’s the negative ones that get us the attention we are looking for when telling a story. While many believe venting helps reduce stress after a difficult interaction with a patron, the research shows the opposite is true.
In this session we will explore types of patron bashing and how it is damaging to the person doing it, their organization, and the profession.
Learning Objectives:
Location: Online via Zoom
12/13/2023
We have all been known to tell stories about our experiences working in the public library. Many of those include stories about patrons, sometimes positive ones, but far too often it’s the negative ones that get us the attention we are looking for when telling a story. While many believe venting helps reduce stress after a difficult interaction with a patron, the research shows the opposite is true.
In this session we will explore types of patron bashing and how it is damaging to the person doing it, their organization, and the profession.
Learning Objectives:
- Several types of patron bashing and its effect on those around you.
- Strategies to avoid contributing to patron bashing and how to respond when you witness it.
- The qualities expected of service-oriented information professionals.
Presenter:
Dana Bomba is a Branch Manager with the Chesterfield County Public Library, near Richmond, Virginia, and the 2022 Virginia Library Association’s Librarian of the Year. Her primary focuses are strategic initiatives, community outreach opportunities, and staff development. As an experienced manager, Dana is committed to team building and coaching her employees to excellence. As a frontline manager, she is driven to create connections with her community and takes pride in providing personalized service to every customer. Previously she served on the Executive Board of the Central Virginia Young Professionals and the Conference Committee for the Virginia Library Association.
Location: Online via Zoom
Patron Bashing in Public Libraries: Its Effect on the Professional and the Profession
12/13/2023
Recorded 12/13/23
We have all been known to tell stories about our experiences working in the public library. Many of those include stories about patrons, sometimes positive ones, but far too often it’s the negative ones that get us the attention we are looking for when telling a story. While many believe venting helps reduce stress after a difficult interaction with a patron, the research shows the opposite is true.
In this session we will explore types of patron bashing and how it is damaging to the person doing it, their organization, and the profession.
Learning Objectives:
Location: Online via Zoom
12/13/2023
Recorded 12/13/23We have all been known to tell stories about our experiences working in the public library. Many of those include stories about patrons, sometimes positive ones, but far too often it’s the negative ones that get us the attention we are looking for when telling a story. While many believe venting helps reduce stress after a difficult interaction with a patron, the research shows the opposite is true.
In this session we will explore types of patron bashing and how it is damaging to the person doing it, their organization, and the profession.
Learning Objectives:
- Several types of patron bashing and its effect on those around you.
- Strategies to avoid contributing to patron bashing and how to respond when you witness it.
- The qualities expected of service-oriented information professionals.
Presenter:
Dana Bomba is a Branch Manager with the Chesterfield County Public Library, near Richmond, Virginia, and the 2022 Virginia Library Association’s Librarian of the Year. Her primary focuses are strategic initiatives, community outreach opportunities, and staff development. As an experienced manager, Dana is committed to team building and coaching her employees to excellence. As a frontline manager, she is driven to create connections with her community and takes pride in providing personalized service to every customer. Previously she served on the Executive Board of the Central Virginia Young Professionals and the Conference Committee for the Virginia Library Association.
Location: Online via Zoom
Library Boot Camp: Reaching the Community Through Programming and Outreach
12/14/2023
Programs and outreach can feel daunting for new and old library staff alike. Where do you start? How do you decide what to offer? This webinar will provide a basic overview on what programs and outreach services can look like, how to design and implement them, challenges your library might face, and how to evaluate their success.
Learning Objectives:
Ann MacNamara has been with Heights Libraries in Cleveland Heights, OH for nearly 10 years. As a Technology Trainer, she provides group and one-on-one technology instruction on everything from how to use the mouse to Excel formulas and 3D printing. Ann earned a Bachelor of Arts from Earlham College in German Language and Literature and International Studies and a Master of Library and Information Science from Kent State University.
Steve Sanders has been the Refugee Services Librarian at the Noble Neighborhood Branch of Heights Libraries for the past six years. He is responsible for leading the library’s programming and outreach efforts with the Bhutanese refugee community living near the Noble Library and coordinating with other refugee service organizations to provide programs and services to the community. He graduated with a Master of Library and Information Science and a Master of Education from Kent State University in 2015.
Location: Online via Zoom
12/14/2023
Programs and outreach can feel daunting for new and old library staff alike. Where do you start? How do you decide what to offer? This webinar will provide a basic overview on what programs and outreach services can look like, how to design and implement them, challenges your library might face, and how to evaluate their success.
Learning Objectives:
- Attendees will learn about the forms programs and outreach services can take.
- Attendees will learn about challenges and considerations when designing and implementing programs
- Attendees will learn how to evaluate their programs whether they go well or poorly, and how to use that data to prepare for the future.
Ann MacNamara has been with Heights Libraries in Cleveland Heights, OH for nearly 10 years. As a Technology Trainer, she provides group and one-on-one technology instruction on everything from how to use the mouse to Excel formulas and 3D printing. Ann earned a Bachelor of Arts from Earlham College in German Language and Literature and International Studies and a Master of Library and Information Science from Kent State University.Steve Sanders has been the Refugee Services Librarian at the Noble Neighborhood Branch of Heights Libraries for the past six years. He is responsible for leading the library’s programming and outreach efforts with the Bhutanese refugee community living near the Noble Library and coordinating with other refugee service organizations to provide programs and services to the community. He graduated with a Master of Library and Information Science and a Master of Education from Kent State University in 2015.Location: Online via Zoom
Library Boot Camp: Reaching the Community Through Programming and Outreach
12/14/2023
Recorded 12/13/23
Programs and outreach can feel daunting for new and old library staff alike. Where do you start? How do you decide what to offer? This webinar will provide a basic overview on what programs and outreach services can look like, how to design and implement them, challenges your library might face, and how to evaluate their success.
Learning Objectives:
Ann MacNamara has been with Heights Libraries in Cleveland Heights, OH for nearly 10 years. As a Technology Trainer, she provides group and one-on-one technology instruction on everything from how to use the mouse to Excel formulas and 3D printing. Ann earned a Bachelor of Arts from Earlham College in German Language and Literature and International Studies and a Master of Library and Information Science from Kent State University.
Steve Sanders has been the Refugee Services Librarian at the Noble Neighborhood Branch of Heights Libraries for the past six years. He is responsible for leading the library’s programming and outreach efforts with the Bhutanese refugee community living near the Noble Library and coordinating with other refugee service organizations to provide programs and services to the community. He graduated with a Master of Library and Information Science and a Master of Education from Kent State University in 2015.
Location: Online via Zoom
12/14/2023
Recorded 12/13/23Programs and outreach can feel daunting for new and old library staff alike. Where do you start? How do you decide what to offer? This webinar will provide a basic overview on what programs and outreach services can look like, how to design and implement them, challenges your library might face, and how to evaluate their success.
Learning Objectives:
- Attendees will learn about the forms programs and outreach services can take.
- Attendees will learn about challenges and considerations when designing and implementing programs
- Attendees will learn how to evaluate their programs whether they go well or poorly, and how to use that data to prepare for the future.
Ann MacNamara has been with Heights Libraries in Cleveland Heights, OH for nearly 10 years. As a Technology Trainer, she provides group and one-on-one technology instruction on everything from how to use the mouse to Excel formulas and 3D printing. Ann earned a Bachelor of Arts from Earlham College in German Language and Literature and International Studies and a Master of Library and Information Science from Kent State University.Steve Sanders has been the Refugee Services Librarian at the Noble Neighborhood Branch of Heights Libraries for the past six years. He is responsible for leading the library’s programming and outreach efforts with the Bhutanese refugee community living near the Noble Library and coordinating with other refugee service organizations to provide programs and services to the community. He graduated with a Master of Library and Information Science and a Master of Education from Kent State University in 2015.Location: Online via Zoom
HR and Legal Update: Recent Changes in the Law and Trends Impacting Public Libraries
1/9/2024
Jim P. Wilkins, Shareholder, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLC
Jim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Amanda S Smith, Shareholder, OSBA-Certified Specialist in Labor and Employment Law, DE&I Officer , National Diversity Council Certified Diversity Professional, Kastner Westman & Wilkins, LLC
Amanda’s unusual path to becoming a labor and employment attorney began with earning bachelor’s and master’s degrees in neuroscience at Allegheny College and Kent State University, respectively. After determining that a career in science ultimately was not for her, she took a job as a legal assistant following her graduate studies, and immediately fell in love with law.
That first position at a plaintiff’s side labor and employment firm quickly evolved into enrolling in classes at the University of Akron School of Law, where she eventually earned her juris doctor degree, summa cum laude. Her experience to-date as a management-side labor and employment attorney has led to some lively discussions at the dinner table back home with her father (a police chief) and mother (a former union president).
Amanda has found the work to be both fascinating and fulfilling. She represents employers in many types of labor and employment matters, including charges before the Equal Employment Opportunity Commission, Ohio Civil Rights Commission and other state fair employment practice agencies. She also counsels employers on litigation, arbitration and other alternative dispute resolution matters, as well as wage/hour compliance, performance and leave management, discipline, and workplace policies.
Location: Online via Zoom
1/9/2024
Keeping abreast of changes in employment laws is an on-going challenge for employers generally and for HR Professionals in particular. In this webinar, we will examine recent developments in the law that impact the ability of public libraries to manage the workforce in a challenging environment.
Learning Objectives: Attendees will come away with a stronger understanding of recent changes and developments in the law, including:
- Becoming aware of recent developments in EEO law, including accommodation issues relating to pregnancy, disability, and religion.
- Being prepared for impending changes impacting salaried exempt employees.
- Understanding the heightened importance of maintaining positive employee relations in light of recent trends in union organizing activity.
Jim P. Wilkins, Shareholder, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLCJim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Amanda S Smith, Shareholder, OSBA-Certified Specialist in Labor and Employment Law, DE&I Officer , National Diversity Council Certified Diversity Professional, Kastner Westman & Wilkins, LLCAmanda’s unusual path to becoming a labor and employment attorney began with earning bachelor’s and master’s degrees in neuroscience at Allegheny College and Kent State University, respectively. After determining that a career in science ultimately was not for her, she took a job as a legal assistant following her graduate studies, and immediately fell in love with law.
That first position at a plaintiff’s side labor and employment firm quickly evolved into enrolling in classes at the University of Akron School of Law, where she eventually earned her juris doctor degree, summa cum laude. Her experience to-date as a management-side labor and employment attorney has led to some lively discussions at the dinner table back home with her father (a police chief) and mother (a former union president).
Amanda has found the work to be both fascinating and fulfilling. She represents employers in many types of labor and employment matters, including charges before the Equal Employment Opportunity Commission, Ohio Civil Rights Commission and other state fair employment practice agencies. She also counsels employers on litigation, arbitration and other alternative dispute resolution matters, as well as wage/hour compliance, performance and leave management, discipline, and workplace policies.
Location: Online via Zoom
HR and Legal Update: Recent Changes in the Law and Trends Impacting Public Libraries
1/9/2024
Jim P. Wilkins, Shareholder, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLC
Jim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Amanda S Smith, Shareholder, OSBA-Certified Specialist in Labor and Employment Law, DE&I Officer , National Diversity Council Certified Diversity Professional, Kastner Westman & Wilkins, LLC
Amanda’s unusual path to becoming a labor and employment attorney began with earning bachelor’s and master’s degrees in neuroscience at Allegheny College and Kent State University, respectively. After determining that a career in science ultimately was not for her, she took a job as a legal assistant following her graduate studies, and immediately fell in love with law.
That first position at a plaintiff’s side labor and employment firm quickly evolved into enrolling in classes at the University of Akron School of Law, where she eventually earned her juris doctor degree, summa cum laude. Her experience to-date as a management-side labor and employment attorney has led to some lively discussions at the dinner table back home with her father (a police chief) and mother (a former union president).
Amanda has found the work to be both fascinating and fulfilling. She represents employers in many types of labor and employment matters, including charges before the Equal Employment Opportunity Commission, Ohio Civil Rights Commission and other state fair employment practice agencies. She also counsels employers on litigation, arbitration and other alternative dispute resolution matters, as well as wage/hour compliance, performance and leave management, discipline, and workplace policies.
Location: Online via Zoom
1/9/2024
Recorded 1/9/24
Keeping abreast of changes in employment laws is an on-going challenge for employers generally and for HR Professionals in particular. In this webinar, we will examine recent developments in the law that impact the ability of public libraries to manage the workforce in a challenging environment.
Learning Objectives: Attendees will come away with a stronger understanding of recent changes and developments in the law, including:
- Becoming aware of recent developments in EEO law, including accommodation issues relating to pregnancy, disability, and religion.
- Being prepared for impending changes impacting salaried exempt employees.
- Understanding the heightened importance of maintaining positive employee relations in light of recent trends in union organizing activity.
Jim P. Wilkins, Shareholder, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLCJim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Amanda S Smith, Shareholder, OSBA-Certified Specialist in Labor and Employment Law, DE&I Officer , National Diversity Council Certified Diversity Professional, Kastner Westman & Wilkins, LLCAmanda’s unusual path to becoming a labor and employment attorney began with earning bachelor’s and master’s degrees in neuroscience at Allegheny College and Kent State University, respectively. After determining that a career in science ultimately was not for her, she took a job as a legal assistant following her graduate studies, and immediately fell in love with law.
That first position at a plaintiff’s side labor and employment firm quickly evolved into enrolling in classes at the University of Akron School of Law, where she eventually earned her juris doctor degree, summa cum laude. Her experience to-date as a management-side labor and employment attorney has led to some lively discussions at the dinner table back home with her father (a police chief) and mother (a former union president).
Amanda has found the work to be both fascinating and fulfilling. She represents employers in many types of labor and employment matters, including charges before the Equal Employment Opportunity Commission, Ohio Civil Rights Commission and other state fair employment practice agencies. She also counsels employers on litigation, arbitration and other alternative dispute resolution matters, as well as wage/hour compliance, performance and leave management, discipline, and workplace policies.
Location: Online via Zoom
Strategic Leadership
1/10/2024
This webinar is also part of the 2023-2024 Leadership Academy.
This Webinar will provide a brief overview of strategic leadership, provide you with tools to infuse strategic thinking into your library operations, and will discuss strategic leadership in an ever changing world.
Learning objectives:
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.
Location: Online via Zoom
1/10/2024
This webinar is also part of the 2023-2024 Leadership Academy.
This Webinar will provide a brief overview of strategic leadership, provide you with tools to infuse strategic thinking into your library operations, and will discuss strategic leadership in an ever changing world.
Learning objectives:
- Participants will learn the difference between strategy and leadership skills vs operations and management skills, and will understand the importance of weaving these critical skills together.
- Participants will learn several integral tools for infusing their management style with strategic thinking.
- Participants will discuss trends and potential impacts on future library operations
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.Location: Online via Zoom
Strategic Leadership
1/10/2024
Recorded 1/10/24
This webinar is also part of the 2023-2024 Leadership Academy.
This Webinar will provide a brief overview of strategic leadership, provide you with tools to infuse strategic thinking into your library operations, and will discuss strategic leadership in an ever changing world.
Learning objectives:
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.
Location: Online via Zoom
1/10/2024
Recorded 1/10/24This webinar is also part of the 2023-2024 Leadership Academy.
This Webinar will provide a brief overview of strategic leadership, provide you with tools to infuse strategic thinking into your library operations, and will discuss strategic leadership in an ever changing world.
Learning objectives:
- Participants will learn the difference between strategy and leadership skills vs operations and management skills, and will understand the importance of weaving these critical skills together.
- Participants will learn several integral tools for infusing their management style with strategic thinking.
- Participants will discuss trends and potential impacts on future library operations
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.Location: Online via Zoom
Gamifying the Onboarding Process
1/18/2024
Onboarding can be scary for new employees, ineffective for trainers, and frustrating for all involved. By gamifying the process, you can improve information retention while increasing motivation. Learn how to create a new employee challenge that is interesting, consistent, and fun!
Learning Objectives:
● Learn best practices for creating an online Beanstack challenge for training.
● Take a tour through a live challenge.
● Hear first-hand accounts of the adapted training experience.
● Discuss opportunities for growth in the onboarding process.
Presenter:
Emily Correa is the Deputy Director for the Campbell County Public Library System in Virginia. She was a member of the 45th Class of Leadership Lynchburg in 2021, and was named one of Lynchburg Business Magazine's Top 20 Under 40 in 2022. Emily currently serves on the Virginia Library Association's LGBTQIA+ Forum. Previously she was involved in leadership with other VLA groups, the Mid-Atlantic Library Alliance, The Power of WE Lynchburg, and the County of Campbell.
Location: Online via Zoom
1/18/2024
Onboarding can be scary for new employees, ineffective for trainers, and frustrating for all involved. By gamifying the process, you can improve information retention while increasing motivation. Learn how to create a new employee challenge that is interesting, consistent, and fun!
Learning Objectives:
● Learn best practices for creating an online Beanstack challenge for training.
● Take a tour through a live challenge.
● Hear first-hand accounts of the adapted training experience.
● Discuss opportunities for growth in the onboarding process.
Presenter:
Emily Correa is the Deputy Director for the Campbell County Public Library System in Virginia. She was a member of the 45th Class of Leadership Lynchburg in 2021, and was named one of Lynchburg Business Magazine's Top 20 Under 40 in 2022. Emily currently serves on the Virginia Library Association's LGBTQIA+ Forum. Previously she was involved in leadership with other VLA groups, the Mid-Atlantic Library Alliance, The Power of WE Lynchburg, and the County of Campbell.Location: Online via Zoom
Gamifying the Onboarding Process
1/18/2024
Recorded 1/18/24
Onboarding can be scary for new employees, ineffective for trainers, and frustrating for all involved. By gamifying the process, you can improve information retention while increasing motivation. Learn how to create a new employee challenge that is interesting, consistent, and fun!
Learning Objectives:
● Learn best practices for creating an online Beanstack challenge for training.
● Take a tour through a live challenge.
● Hear first-hand accounts of the adapted training experience.
● Discuss opportunities for growth in the onboarding process.
Presenter:
Emily Correa is the Deputy Director for the Campbell County Public Library System in Virginia. She was a member of the 45th Class of Leadership Lynchburg in 2021, and was named one of Lynchburg Business Magazine's Top 20 Under 40 in 2022. Emily currently serves on the Virginia Library Association's LGBTQIA+ Forum. Previously she was involved in leadership with other VLA groups, the Mid-Atlantic Library Alliance, The Power of WE Lynchburg, and the County of Campbell.
Location: Online via Zoom
1/18/2024
Recorded 1/18/24Onboarding can be scary for new employees, ineffective for trainers, and frustrating for all involved. By gamifying the process, you can improve information retention while increasing motivation. Learn how to create a new employee challenge that is interesting, consistent, and fun!
Learning Objectives:
● Learn best practices for creating an online Beanstack challenge for training.
● Take a tour through a live challenge.
● Hear first-hand accounts of the adapted training experience.
● Discuss opportunities for growth in the onboarding process.
Presenter:
Emily Correa is the Deputy Director for the Campbell County Public Library System in Virginia. She was a member of the 45th Class of Leadership Lynchburg in 2021, and was named one of Lynchburg Business Magazine's Top 20 Under 40 in 2022. Emily currently serves on the Virginia Library Association's LGBTQIA+ Forum. Previously she was involved in leadership with other VLA groups, the Mid-Atlantic Library Alliance, The Power of WE Lynchburg, and the County of Campbell.Location: Online via Zoom
Weeders Attract More Readers
1/23/2024
We all know that weeding is a necessary part of maintaining a healthy and useful library collection. But when it comes right down to it, the process isn’t as easy as it sounds. Should a book be pulled just because it hasn’t circulated in a year? What if some of the information is still okay? And when will we find the time? Besides, if we pulled every book that should be weeded the shelves would be bare! (The 75-minute presentation time includes 15 minutes for Q&A.)
Learning Objectives:
Belinda Boon is a Professor at Kent State University’s School of Information where she has taught since 2006. Her graduate and undergraduate courses include Collection Management, Information Services for Diverse Populations, Information Sources & Reference Services, and Information Fluency in the Workplace and Beyond.
Location: Online via Zoom
1/23/2024
We all know that weeding is a necessary part of maintaining a healthy and useful library collection. But when it comes right down to it, the process isn’t as easy as it sounds. Should a book be pulled just because it hasn’t circulated in a year? What if some of the information is still okay? And when will we find the time? Besides, if we pulled every book that should be weeded the shelves would be bare! (The 75-minute presentation time includes 15 minutes for Q&A.)
Learning Objectives:
- Learn effective weeding strategies
- Learn tips for overcoming the biggest obstacles—time, money and bad PR
Belinda Boon is a Professor at Kent State University’s School of Information where she has taught since 2006. Her graduate and undergraduate courses include Collection Management, Information Services for Diverse Populations, Information Sources & Reference Services, and Information Fluency in the Workplace and Beyond.Location: Online via Zoom
Calm Challenging Patrons: How to Navigate Difficult Interactions
1/24/2024
No one wants to deal with difficult patrons, yet you will inevitably encounter one or two unreasonable people. In Calm Challenging Patrons, you'll convert negative interactions into positive outcomes by implementing the six-step model. This practical system is the same one that Mj developed to manage demanding corporate clients, giving her the nickname of The Clean-Up Crew because she could calm angry customers.
The A.L.E. technique unlocks the "why" behind the patrons' behaviors and emotions. You'll get suggestions to incorporate key verbal and non-verbal communication strategies to defuse conflicts, meet the patrons' needs, and improve relationships. With the Calm Challenging Patrons' step-by-step model, you'll navigate challenging interactions confidently and easily by applying the tools provided.
Learning Objectives:
Mj Callaway delivers outcome-focused programs that include humor, real-life stories, and strategic self-mastery tools you can implement immediately. As a two-time cancer warrior and domestic abuse survivor, Mj shares that every setback is an opportunity to create your Bounce-Up™.
She's the creator of The Bounce-Up™ Principle, a Certified Virtual Presenter, Certified Change Management Specialist, and a Leadership Liaison for the National Speakers Association. In addition, Mj has earned a Holistic Resilience Certificate from Point Park University and four Gold Awards from the Parenting Media Association.
She blends her management, sales, speaking, and journalism experiences to create interactive and impactful workshops. With more than 2,000 consumer magazine features under her pen name, she's interviewed everyone from youth entrepreneurs to CEOs, non-profit founders, and professional athletes.
Location: Online via Zoom
1/24/2024
No one wants to deal with difficult patrons, yet you will inevitably encounter one or two unreasonable people. In Calm Challenging Patrons, you'll convert negative interactions into positive outcomes by implementing the six-step model. This practical system is the same one that Mj developed to manage demanding corporate clients, giving her the nickname of The Clean-Up Crew because she could calm angry customers.
The A.L.E. technique unlocks the "why" behind the patrons' behaviors and emotions. You'll get suggestions to incorporate key verbal and non-verbal communication strategies to defuse conflicts, meet the patrons' needs, and improve relationships. With the Calm Challenging Patrons' step-by-step model, you'll navigate challenging interactions confidently and easily by applying the tools provided.
Learning Objectives:
- Understand the common cause of challenging patrons' behaviors and how to de-escalate them effectively.
- Use the A.L.E. technique to understand the other person's perspective.
- Develop effective communication strategies through the six-step model to resolve conflicts and build a stronger rapport with your patrons.
Mj Callaway delivers outcome-focused programs that include humor, real-life stories, and strategic self-mastery tools you can implement immediately. As a two-time cancer warrior and domestic abuse survivor, Mj shares that every setback is an opportunity to create your Bounce-Up™.She's the creator of The Bounce-Up™ Principle, a Certified Virtual Presenter, Certified Change Management Specialist, and a Leadership Liaison for the National Speakers Association. In addition, Mj has earned a Holistic Resilience Certificate from Point Park University and four Gold Awards from the Parenting Media Association.
She blends her management, sales, speaking, and journalism experiences to create interactive and impactful workshops. With more than 2,000 consumer magazine features under her pen name, she's interviewed everyone from youth entrepreneurs to CEOs, non-profit founders, and professional athletes.
Location: Online via Zoom
Calm Challenging Patrons: How to Navigate Difficult Interactions
1/24/2024
Recorded on 1/24/24
No one wants to deal with difficult patrons, yet you will inevitably encounter one or two unreasonable people. In Calm Challenging Patrons, you'll convert negative interactions into positive outcomes by implementing the six-step model. This practical system is the same one that Mj developed to manage demanding corporate clients, giving her the nickname of The Clean-Up Crew because she could calm angry customers.
The A.L.E. technique unlocks the "why" behind the patrons' behaviors and emotions. You'll get suggestions to incorporate key verbal and non-verbal communication strategies to defuse conflicts, meet the patrons' needs, and improve relationships. With the Calm Challenging Patrons' step-by-step model, you'll navigate challenging interactions confidently and easily by applying the tools provided.
Learning Objectives:
Mj Callaway delivers outcome-focused programs that include humor, real-life stories, and strategic self-mastery tools you can implement immediately. As a two-time cancer warrior and domestic abuse survivor, Mj shares that every setback is an opportunity to create your Bounce-Up™.
She's the creator of The Bounce-Up™ Principle, a Certified Virtual Presenter, Certified Change Management Specialist, and a Leadership Liaison for the National Speakers Association. In addition, Mj has earned a Holistic Resilience Certificate from Point Park University and four Gold Awards from the Parenting Media Association.
She blends her management, sales, speaking, and journalism experiences to create interactive and impactful workshops. With more than 2,000 consumer magazine features under her pen name, she's interviewed everyone from youth entrepreneurs to CEOs, non-profit founders, and professional athletes.
Location: Online via Zoom
1/24/2024
Recorded on 1/24/24No one wants to deal with difficult patrons, yet you will inevitably encounter one or two unreasonable people. In Calm Challenging Patrons, you'll convert negative interactions into positive outcomes by implementing the six-step model. This practical system is the same one that Mj developed to manage demanding corporate clients, giving her the nickname of The Clean-Up Crew because she could calm angry customers.
The A.L.E. technique unlocks the "why" behind the patrons' behaviors and emotions. You'll get suggestions to incorporate key verbal and non-verbal communication strategies to defuse conflicts, meet the patrons' needs, and improve relationships. With the Calm Challenging Patrons' step-by-step model, you'll navigate challenging interactions confidently and easily by applying the tools provided.
Learning Objectives:
- Understand the common cause of challenging patrons' behaviors and how to de-escalate them effectively.
- Use the A.L.E. technique to understand the other person's perspective.
- Develop effective communication strategies through the six-step model to resolve conflicts and build a stronger rapport with your patrons.
Mj Callaway delivers outcome-focused programs that include humor, real-life stories, and strategic self-mastery tools you can implement immediately. As a two-time cancer warrior and domestic abuse survivor, Mj shares that every setback is an opportunity to create your Bounce-Up™.She's the creator of The Bounce-Up™ Principle, a Certified Virtual Presenter, Certified Change Management Specialist, and a Leadership Liaison for the National Speakers Association. In addition, Mj has earned a Holistic Resilience Certificate from Point Park University and four Gold Awards from the Parenting Media Association.
She blends her management, sales, speaking, and journalism experiences to create interactive and impactful workshops. With more than 2,000 consumer magazine features under her pen name, she's interviewed everyone from youth entrepreneurs to CEOs, non-profit founders, and professional athletes.
Location: Online via Zoom
So, You Want to be a Manager?
1/25/2024
Have you ever wondered what it takes to be a manager? Have you wondered if you have what it takes to be a good leader? Are you interested in working now to develop the skills and abilities needed to be a good manager and leader? If so, this webinar will help you gain a clear understanding of what skills, abilities, and qualities a good manager needs. You will also have a chance to hear from a panel of supervisors from different types of libraries, at different management levels, and at different points in their management careers about their experiences and advice for people wanting to become a manager.
Learning Objectives:
Mary Frankenfield has worked in the Mansfield/Richland County Public Library system for more than 20 years. During her time at MRCPL, Mary has worked as a page, a clerk, a children's librarian, and a branch manager. She has been in her current position as Deputy Director for a little over five years. Among her many other duties, Mary has an active role in employee training and development and has presented workshops for NEO-RLS, OLC, and the MRCPL staff.
Panel:
Andrea Wittmer, Head Librarian at The Ohio State University Mansfield Campus
Bromfield Library And Information Commons
Andrea is the librarian and director of The Bromfield Library and Information Commons where she serves The Ohio State University at Mansfield and North Central State College communities. She has innumerable creative pursuits and can be found engaging in those when she’s not at work.
Kim Garrett, Deputy Director at Warren-Trumbull County Public Library
With a passion for knowledge and a dedication to serving the community, Kim brings nearly 15 years of invaluable experience to the table. Having started her career as a youth services librarian, Kim has steadily climbed the ranks, exemplifying unwavering commitment to promoting literacy, fostering a love for learning, and expanding access to resources for all patrons. Her extensive expertise in library management, collection development, and innovative programming has been instrumental in transforming the libraries she has served into vibrant hubs for lifelong learning and cultural enrichment.
Mariana Branch, Director at Kingsville Public Library
Mariana has a unique background, having earned her bachelor's degree in Archaeology from Kent State University to become an "Accidental Librarian" in 2009 serving as library director for 14 ½ years. She is a member of the Association of Rural and Small Libraries, serves on the American Library Association's (ALA) Peggy Barber Tribute Grant Selection Committee, and demonstrated her commitment to her local community by serving on the United Way of Ashtabula County Board from 2015 to 2018.
Kathy Zappitello, Executive Director at Conneaut Public Library
In addition to her role as Executive Director, Kathy is a past president of ARSL, the Association for Rural & Small Libraries. With over 20 years of experience, she has displayed courageous commitment to leadership paired with a genuine passion for empowering others, all within the framework of rural library service.
Kaya Burgin, Loveland Branch Manager for Cincinnati and Hamilton County Public Library
Kaya received her Bachelor of Arts in History and Bachelor of Science in Education from Miami University and her MLIS from the University of Pittsburgh. In 2015, she was named an American Library Association Emerging Leader. Kaya believes libraries are places where people can come together and share their experiences with each other.
Location: Online via Zoom
1/25/2024
Have you ever wondered what it takes to be a manager? Have you wondered if you have what it takes to be a good leader? Are you interested in working now to develop the skills and abilities needed to be a good manager and leader? If so, this webinar will help you gain a clear understanding of what skills, abilities, and qualities a good manager needs. You will also have a chance to hear from a panel of supervisors from different types of libraries, at different management levels, and at different points in their management careers about their experiences and advice for people wanting to become a manager.
Learning Objectives:
- You will learn what skills you will need to develop in order to be a good manager.
- You will learn the qualities and abilities needed in a manager.
- You will gain a sense of what it is like to be a manager or supervisor.
- You will get real-world advice and guidance from the panel of managers.
Mary Frankenfield has worked in the Mansfield/Richland County Public Library system for more than 20 years. During her time at MRCPL, Mary has worked as a page, a clerk, a children's librarian, and a branch manager. She has been in her current position as Deputy Director for a little over five years. Among her many other duties, Mary has an active role in employee training and development and has presented workshops for NEO-RLS, OLC, and the MRCPL staff.Panel:
Andrea Wittmer, Head Librarian at The Ohio State University Mansfield CampusBromfield Library And Information Commons
Andrea is the librarian and director of The Bromfield Library and Information Commons where she serves The Ohio State University at Mansfield and North Central State College communities. She has innumerable creative pursuits and can be found engaging in those when she’s not at work.
Kim Garrett, Deputy Director at Warren-Trumbull County Public LibraryWith a passion for knowledge and a dedication to serving the community, Kim brings nearly 15 years of invaluable experience to the table. Having started her career as a youth services librarian, Kim has steadily climbed the ranks, exemplifying unwavering commitment to promoting literacy, fostering a love for learning, and expanding access to resources for all patrons. Her extensive expertise in library management, collection development, and innovative programming has been instrumental in transforming the libraries she has served into vibrant hubs for lifelong learning and cultural enrichment.
Mariana Branch, Director at Kingsville Public Library Mariana has a unique background, having earned her bachelor's degree in Archaeology from Kent State University to become an "Accidental Librarian" in 2009 serving as library director for 14 ½ years. She is a member of the Association of Rural and Small Libraries, serves on the American Library Association's (ALA) Peggy Barber Tribute Grant Selection Committee, and demonstrated her commitment to her local community by serving on the United Way of Ashtabula County Board from 2015 to 2018.
Kathy Zappitello, Executive Director at Conneaut Public LibraryIn addition to her role as Executive Director, Kathy is a past president of ARSL, the Association for Rural & Small Libraries. With over 20 years of experience, she has displayed courageous commitment to leadership paired with a genuine passion for empowering others, all within the framework of rural library service.
Kaya Burgin, Loveland Branch Manager for Cincinnati and Hamilton County Public LibraryKaya received her Bachelor of Arts in History and Bachelor of Science in Education from Miami University and her MLIS from the University of Pittsburgh. In 2015, she was named an American Library Association Emerging Leader. Kaya believes libraries are places where people can come together and share their experiences with each other.
Location: Online via Zoom
So, You Want to be a Manager?
1/25/2024
Recorded 1/25/24
Have you ever wondered what it takes to be a manager? Have you wondered if you have what it takes to be a good leader? Are you interested in working now to develop the skills and abilities needed to be a good manager and leader? If so, this webinar will help you gain a clear understanding of what skills, abilities, and qualities a good manager needs. You will also have a chance to hear from a panel of supervisors from different types of libraries, at different management levels, and at different points in their management careers about their experiences and advice for people wanting to become a manager.
Learning Objectives:
Mary Frankenfield has worked in the Mansfield/Richland County Public Library system for more than 20 years. During her time at MRCPL, Mary has worked as a page, a clerk, a children's librarian, and a branch manager. She has been in her current position as Deputy Director for a little over five years. Among her many other duties, Mary has an active role in employee training and development and has presented workshops for NEO-RLS, OLC, and the MRCPL staff.
Panel:
Andrea Wittmer, Head Librarian at The Ohio State University Mansfield Campus
Bromfield Library And Information Commons
Andrea is the librarian and director of The Bromfield Library and Information Commons where she serves The Ohio State University at Mansfield and North Central State College communities. She has innumerable creative pursuits and can be found engaging in those when she’s not at work.
Kim Garrett, Deputy Director at Warren-Trumbull County Public Library
With a passion for knowledge and a dedication to serving the community, Kim brings nearly 15 years of invaluable experience to the table. Having started her career as a youth services librarian, Kim has steadily climbed the ranks, exemplifying unwavering commitment to promoting literacy, fostering a love for learning, and expanding access to resources for all patrons. Her extensive expertise in library management, collection development, and innovative programming has been instrumental in transforming the libraries she has served into vibrant hubs for lifelong learning and cultural enrichment.
Mariana Branch, Director at Kingsville Public Library
Mariana has a unique background, having earned her bachelor's degree in Archaeology from Kent State University to become an "Accidental Librarian" in 2009 serving as library director for 14 ½ years. She is a member of the Association of Rural and Small Libraries, serves on the American Library Association's (ALA) Peggy Barber Tribute Grant Selection Committee, and demonstrated her commitment to her local community by serving on the United Way of Ashtabula County Board from 2015 to 2018.
Kathy Zappitello, Executive Director at Conneaut Public Library
In addition to her role as Executive Director, Kathy is a past president of ARSL, the Association for Rural & Small Libraries. With over 20 years of experience, she has displayed courageous commitment to leadership paired with a genuine passion for empowering others, all within the framework of rural library service.
Kaya Burgin, Loveland Branch Manager for Cincinnati and Hamilton County Public Library
Kaya received her Bachelor of Arts in History and Bachelor of Science in Education from Miami University and her MLIS from the University of Pittsburgh. In 2015, she was named an American Library Association Emerging Leader. Kaya believes libraries are places where people can come together and share their experiences with each other.
Location: Online via Zoom
1/25/2024
Recorded 1/25/24Have you ever wondered what it takes to be a manager? Have you wondered if you have what it takes to be a good leader? Are you interested in working now to develop the skills and abilities needed to be a good manager and leader? If so, this webinar will help you gain a clear understanding of what skills, abilities, and qualities a good manager needs. You will also have a chance to hear from a panel of supervisors from different types of libraries, at different management levels, and at different points in their management careers about their experiences and advice for people wanting to become a manager.
Learning Objectives:
- You will learn what skills you will need to develop in order to be a good manager.
- You will learn the qualities and abilities needed in a manager.
- You will gain a sense of what it is like to be a manager or supervisor.
- You will get real-world advice and guidance from the panel of managers.
Mary Frankenfield has worked in the Mansfield/Richland County Public Library system for more than 20 years. During her time at MRCPL, Mary has worked as a page, a clerk, a children's librarian, and a branch manager. She has been in her current position as Deputy Director for a little over five years. Among her many other duties, Mary has an active role in employee training and development and has presented workshops for NEO-RLS, OLC, and the MRCPL staff.Panel:
Andrea Wittmer, Head Librarian at The Ohio State University Mansfield CampusBromfield Library And Information Commons
Andrea is the librarian and director of The Bromfield Library and Information Commons where she serves The Ohio State University at Mansfield and North Central State College communities. She has innumerable creative pursuits and can be found engaging in those when she’s not at work.
Kim Garrett, Deputy Director at Warren-Trumbull County Public LibraryWith a passion for knowledge and a dedication to serving the community, Kim brings nearly 15 years of invaluable experience to the table. Having started her career as a youth services librarian, Kim has steadily climbed the ranks, exemplifying unwavering commitment to promoting literacy, fostering a love for learning, and expanding access to resources for all patrons. Her extensive expertise in library management, collection development, and innovative programming has been instrumental in transforming the libraries she has served into vibrant hubs for lifelong learning and cultural enrichment.
Mariana Branch, Director at Kingsville Public Library Mariana has a unique background, having earned her bachelor's degree in Archaeology from Kent State University to become an "Accidental Librarian" in 2009 serving as library director for 14 ½ years. She is a member of the Association of Rural and Small Libraries, serves on the American Library Association's (ALA) Peggy Barber Tribute Grant Selection Committee, and demonstrated her commitment to her local community by serving on the United Way of Ashtabula County Board from 2015 to 2018.
Kathy Zappitello, Executive Director at Conneaut Public LibraryIn addition to her role as Executive Director, Kathy is a past president of ARSL, the Association for Rural & Small Libraries. With over 20 years of experience, she has displayed courageous commitment to leadership paired with a genuine passion for empowering others, all within the framework of rural library service.
Kaya Burgin, Loveland Branch Manager for Cincinnati and Hamilton County Public LibraryKaya received her Bachelor of Arts in History and Bachelor of Science in Education from Miami University and her MLIS from the University of Pittsburgh. In 2015, she was named an American Library Association Emerging Leader. Kaya believes libraries are places where people can come together and share their experiences with each other.
Location: Online via Zoom
Top 23 Titles of 2023
1/31/2024
No one expects public service staff to have read every popular title that has been published in a given year; however, it's not an unrealistic expectation to be familiar with them to better serve patrons. This webinar will go over the top 23 titles of 2023, literary trends and anticipated releases to note for 2024, and tried and true reader's advisory tips & tricks.
Learning Objectives:
Ris Labib, a librarian in the Business, Government, & Science Division at the Akron-Summit County Public Library, Main, believes in the power of a good book. She has been talking with others about books -- in a professional and personal capacity -- since middle school and was even technically on NPR! One of the (many) books she is currently reading is “Yellowface” by RF Kuang.
Amber Salmon has 19 years of experience in public libraries and is currently a librarian in the Business, Government, and Science Division at the Akron-Summit County Public Library whose areas of specialty are cookbooks, fashion & folklore, and general trivia. She is the co-leader of specialty book clubs like: Think & Drink Book Club, Romance Book Club, and Speculative Fiction Book Club. Her favorite read of 2023 was “Fourth Wing” (The Empyrean, 1) by Rebecca Yarros.
Location: Online via Zoom
1/31/2024
No one expects public service staff to have read every popular title that has been published in a given year; however, it's not an unrealistic expectation to be familiar with them to better serve patrons. This webinar will go over the top 23 titles of 2023, literary trends and anticipated releases to note for 2024, and tried and true reader's advisory tips & tricks.
Learning Objectives:
- Familiarize yourself with the buzziest books for children, teens, and adults in both fiction and non-fiction.
- Gain an understanding of the 2024 literary landscape.
- Improve your reader’s advisory and circulation upselling skills.
Ris Labib, a librarian in the Business, Government, & Science Division at the Akron-Summit County Public Library, Main, believes in the power of a good book. She has been talking with others about books -- in a professional and personal capacity -- since middle school and was even technically on NPR! One of the (many) books she is currently reading is “Yellowface” by RF Kuang.Amber Salmon has 19 years of experience in public libraries and is currently a librarian in the Business, Government, and Science Division at the Akron-Summit County Public Library whose areas of specialty are cookbooks, fashion & folklore, and general trivia. She is the co-leader of specialty book clubs like: Think & Drink Book Club, Romance Book Club, and Speculative Fiction Book Club. Her favorite read of 2023 was “Fourth Wing” (The Empyrean, 1) by Rebecca Yarros. Location: Online via Zoom
Top 23 Titles of 2023
1/31/2024
Recorded 1/31/24
No one expects public service staff to have read every popular title that has been published in a given year; however, it's not an unrealistic expectation to be familiar with them to better serve patrons. This webinar will go over the top 23 titles of 2023, literary trends and anticipated releases to note for 2024, and tried and true reader's advisory tips & tricks.
Learning Objectives:
Ris Labib, a librarian in the Business, Government, & Science Division at the Akron-Summit County Public Library, Main, believes in the power of a good book. She has been talking with others about books -- in a professional and personal capacity -- since middle school and was even technically on NPR! One of the (many) books she is currently reading is “Yellowface” by RF Kuang.
Amber Salmon has 19 years of experience in public libraries and is currently a librarian in the Business, Government, and Science Division at the Akron-Summit County Public Library whose areas of specialty are cookbooks, fashion & folklore, and general trivia. She is the co-leader of specialty book clubs like: Think & Drink Book Club, Romance Book Club, and Speculative Fiction Book Club. Her favorite read of 2023 was “Fourth Wing” (The Empyrean, 1) by Rebecca Yarros.
Location: Online via Zoom
1/31/2024
Recorded 1/31/24No one expects public service staff to have read every popular title that has been published in a given year; however, it's not an unrealistic expectation to be familiar with them to better serve patrons. This webinar will go over the top 23 titles of 2023, literary trends and anticipated releases to note for 2024, and tried and true reader's advisory tips & tricks.
Learning Objectives:
- Familiarize yourself with the buzziest books for children, teens, and adults in both fiction and non-fiction.
- Gain an understanding of the 2024 literary landscape.
- Improve your reader’s advisory and circulation upselling skills.
Ris Labib, a librarian in the Business, Government, & Science Division at the Akron-Summit County Public Library, Main, believes in the power of a good book. She has been talking with others about books -- in a professional and personal capacity -- since middle school and was even technically on NPR! One of the (many) books she is currently reading is “Yellowface” by RF Kuang.Amber Salmon has 19 years of experience in public libraries and is currently a librarian in the Business, Government, and Science Division at the Akron-Summit County Public Library whose areas of specialty are cookbooks, fashion & folklore, and general trivia. She is the co-leader of specialty book clubs like: Think & Drink Book Club, Romance Book Club, and Speculative Fiction Book Club. Her favorite read of 2023 was “Fourth Wing” (The Empyrean, 1) by Rebecca Yarros. Location: Online via Zoom
Trans History Linked! : An Introduction to the Digital Transgender Archive
1/31/2024
This presentation will introduce the Digital Transgender Archive, an online hub for digitized historical materials, born-digital materials, and information on archival holdings globally relating to trans and gender non-normative individuals and practices. The presenter will discuss what items can be found on the DTA and how we determine what to add to our collection, how those items are organized, and suggestions for how to navigate the site and the additional resources it provides. Additionally, drawing on both his own experience working at the DTA and as a researcher working with items on the DTA, he will discuss suggestions for interacting with the DTA as a researcher.
Learning Objectives:
Leslie Beegle (he/they) is a 2nd year PhD student in the English Department at Northeastern University, and a Research Assistant and Lab Coordinator for the Digital Transgender Archive (DTA), where he works closely with his advisor and creator of the archive, Dr. K.J. Rawson. His work at the DTA includes managing undergraduates as they add items to the DTA, and coordinating with archives and individuals who provide new items for the DTA. Their PhD research focuses on the relationships between trans, archival, and medical rhetorics.
Location: Online via Zoom
1/31/2024
This presentation will introduce the Digital Transgender Archive, an online hub for digitized historical materials, born-digital materials, and information on archival holdings globally relating to trans and gender non-normative individuals and practices. The presenter will discuss what items can be found on the DTA and how we determine what to add to our collection, how those items are organized, and suggestions for how to navigate the site and the additional resources it provides. Additionally, drawing on both his own experience working at the DTA and as a researcher working with items on the DTA, he will discuss suggestions for interacting with the DTA as a researcher.
Learning Objectives:
- Learn what kinds of items can be found on the DTA and how they are selected
- Learn about the additional resources the DTA provides
- Learn what the DTA offers from a researcher’s perspective
Leslie Beegle (he/they) is a 2nd year PhD student in the English Department at Northeastern University, and a Research Assistant and Lab Coordinator for the Digital Transgender Archive (DTA), where he works closely with his advisor and creator of the archive, Dr. K.J. Rawson. His work at the DTA includes managing undergraduates as they add items to the DTA, and coordinating with archives and individuals who provide new items for the DTA. Their PhD research focuses on the relationships between trans, archival, and medical rhetorics.Location: Online via Zoom
Trans History Linked! : An Introduction to the Digital Transgender Archive
1/31/2024
Recorded 1/31/24
This presentation will introduce the Digital Transgender Archive, an online hub for digitized historical materials, born-digital materials, and information on archival holdings globally relating to trans and gender non-normative individuals and practices. The presenter will discuss what items can be found on the DTA and how we determine what to add to our collection, how those items are organized, and suggestions for how to navigate the site and the additional resources it provides. Additionally, drawing on both his own experience working at the DTA and as a researcher working with items on the DTA, he will discuss suggestions for interacting with the DTA as a researcher.
Learning Objectives:
Leslie Beegle (he/they) is a 2nd year PhD student in the English Department at Northeastern University, and a Research Assistant and Lab Coordinator for the Digital Transgender Archive (DTA), where he works closely with his advisor and creator of the archive, Dr. K.J. Rawson. His work at the DTA includes managing undergraduates as they add items to the DTA, and coordinating with archives and individuals who provide new items for the DTA. Their PhD research focuses on the relationships between trans, archival, and medical rhetorics.
Location: Online via Zoom
1/31/2024
Recorded 1/31/24This presentation will introduce the Digital Transgender Archive, an online hub for digitized historical materials, born-digital materials, and information on archival holdings globally relating to trans and gender non-normative individuals and practices. The presenter will discuss what items can be found on the DTA and how we determine what to add to our collection, how those items are organized, and suggestions for how to navigate the site and the additional resources it provides. Additionally, drawing on both his own experience working at the DTA and as a researcher working with items on the DTA, he will discuss suggestions for interacting with the DTA as a researcher.
Learning Objectives:
- Learn what kinds of items can be found on the DTA and how they are selected
- Learn about the additional resources the DTA provides
- Learn what the DTA offers from a researcher’s perspective
Leslie Beegle (he/they) is a 2nd year PhD student in the English Department at Northeastern University, and a Research Assistant and Lab Coordinator for the Digital Transgender Archive (DTA), where he works closely with his advisor and creator of the archive, Dr. K.J. Rawson. His work at the DTA includes managing undergraduates as they add items to the DTA, and coordinating with archives and individuals who provide new items for the DTA. Their PhD research focuses on the relationships between trans, archival, and medical rhetorics.Location: Online via Zoom
Addressing Microaggressions
2/13/2024
Discover how everyday comments and actions can unintentionally hurt or harm someone. Participants will build skills and practice strategies to recognize and interrupt microaggressions.
Learning Objectives:
Location: Online via Zoom
2/13/2024
Discover how everyday comments and actions can unintentionally hurt or harm someone. Participants will build skills and practice strategies to recognize and interrupt microaggressions.Learning Objectives:
- Recognize microaggressions and explain what they are
- Develop strategies for interrupting microaggressions in both others and ourselves
- Identify resources for support and continued learning
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of People, Culture and Belonging. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Location: Online via Zoom
Leading Through Transitions
2/14/2024
Change is never easy, but understanding the transition process that leads to adopting a change is a critical skill for library leaders. This session will help you understand the stages of a transition process, where people get stuck (and how to help them if they do!), and how to develop strong team dynamics that support the change. Drawing on the transition theory work of Bruce Feiler, William Bridges, and Susan Bridges, participants will deeply consider the elements of each stage of a transition and how to support themselves, their team, and their colleagues each step of the way, as well as how to head off tension and conflict along the way. While change may never be easy, understanding the transition process that leads to change helps library leaders become more intentional and effective.
Learning Objectives:
Amanda Standerfer’s passion is helping libraries and nonprofit organizations advance so they can create meaningful impact in their communities. Since 2002, Amanda's consulting practice Fast Forward Libraries has worked with libraries and nonprofits on strategic planning, fundraising, organizational development, and capacity building. Amanda has 15 years of experience at various positions in public libraries, most recently as the Director of Community Engagement for The Urbana (IL) Free Library. She also has 7 years of experience working in the philanthropy sector. She has a BA and MA in History from Eastern Illinois University and a MLIS from the University of Illinois at Urbana-Champaign.
Location: Online
Via Zoom
2/14/2024
Change is never easy, but understanding the transition process that leads to adopting a change is a critical skill for library leaders. This session will help you understand the stages of a transition process, where people get stuck (and how to help them if they do!), and how to develop strong team dynamics that support the change. Drawing on the transition theory work of Bruce Feiler, William Bridges, and Susan Bridges, participants will deeply consider the elements of each stage of a transition and how to support themselves, their team, and their colleagues each step of the way, as well as how to head off tension and conflict along the way. While change may never be easy, understanding the transition process that leads to change helps library leaders become more intentional and effective.
Learning Objectives:
- Gain skills to better communicate about change
- Navigate unintended consequences
- Ensure that the change sticks
Amanda Standerfer’s passion is helping libraries and nonprofit organizations advance so they can create meaningful impact in their communities. Since 2002, Amanda's consulting practice Fast Forward Libraries has worked with libraries and nonprofits on strategic planning, fundraising, organizational development, and capacity building. Amanda has 15 years of experience at various positions in public libraries, most recently as the Director of Community Engagement for The Urbana (IL) Free Library. She also has 7 years of experience working in the philanthropy sector. She has a BA and MA in History from Eastern Illinois University and a MLIS from the University of Illinois at Urbana-Champaign.Location: Online
Via Zoom
Leading Through Transitions
2/14/2024
Recorded 2/14/24
Change is never easy, but understanding the transition process that leads to adopting a change is a critical skill for library leaders. This session will help you understand the stages of a transition process, where people get stuck (and how to help them if they do!), and how to develop strong team dynamics that support the change. Drawing on the transition theory work of Bruce Feiler, William Bridges, and Susan Bridges, participants will deeply consider the elements of each stage of a transition and how to support themselves, their team, and their colleagues each step of the way, as well as how to head off tension and conflict along the way. While change may never be easy, understanding the transition process that leads to change helps library leaders become more intentional and effective.
Learning Objectives:
Amanda Standerfer’s passion is helping libraries and nonprofit organizations advance so they can create meaningful impact in their communities. Since 2002, Amanda's consulting practice Fast Forward Libraries has worked with libraries and nonprofits on strategic planning, fundraising, organizational development, and capacity building. Amanda has 15 years of experience at various positions in public libraries, most recently as the Director of Community Engagement for The Urbana (IL) Free Library. She also has 7 years of experience working in the philanthropy sector. She has a BA and MA in History from Eastern Illinois University and a MLIS from the University of Illinois at Urbana-Champaign.
Location: Online
Via Zoom
2/14/2024
Recorded 2/14/24Change is never easy, but understanding the transition process that leads to adopting a change is a critical skill for library leaders. This session will help you understand the stages of a transition process, where people get stuck (and how to help them if they do!), and how to develop strong team dynamics that support the change. Drawing on the transition theory work of Bruce Feiler, William Bridges, and Susan Bridges, participants will deeply consider the elements of each stage of a transition and how to support themselves, their team, and their colleagues each step of the way, as well as how to head off tension and conflict along the way. While change may never be easy, understanding the transition process that leads to change helps library leaders become more intentional and effective.
Learning Objectives:
- Gain skills to better communicate about change
- Navigate unintended consequences
- Ensure that the change sticks
Amanda Standerfer’s passion is helping libraries and nonprofit organizations advance so they can create meaningful impact in their communities. Since 2002, Amanda's consulting practice Fast Forward Libraries has worked with libraries and nonprofits on strategic planning, fundraising, organizational development, and capacity building. Amanda has 15 years of experience at various positions in public libraries, most recently as the Director of Community Engagement for The Urbana (IL) Free Library. She also has 7 years of experience working in the philanthropy sector. She has a BA and MA in History from Eastern Illinois University and a MLIS from the University of Illinois at Urbana-Champaign.Location: Online
Via Zoom
Using EXCEL for Employee Accountability
2/15/2024
Simplistic ways to use EXCEL to create forms, collect data and use it for employee accountability will be addressed including rearranging tables to show various trends. This webinar will show you how to track dates and times of various tasks to aid in quantifying performance using tools created to assess employees’ work. Some possible concerns to track are attendance, pulling materials for online holds, putting books in order, errands, reference questions, or materials ordered. Additionally, manipulating the data to suit your needs will be shown.
Learning objectives:
Cynthia Coccaro is currently the Shelf Division Assistant Manager at Cleveland Public Library. Combined with her work as a branch manager, she’s worked at CPL for nearly 25 years. In her current role, she hires, trains and manages as many as 36 pages/shelvers, ranging in age from 14 to senior citizens. Mrs. Coccaro received her MLIS from Kent State University. Her career started in a hospital library and then she worked as an academic reference li
Location: Online via Zoom
2/15/2024
Simplistic ways to use EXCEL to create forms, collect data and use it for employee accountability will be addressed including rearranging tables to show various trends. This webinar will show you how to track dates and times of various tasks to aid in quantifying performance using tools created to assess employees’ work. Some possible concerns to track are attendance, pulling materials for online holds, putting books in order, errands, reference questions, or materials ordered. Additionally, manipulating the data to suit your needs will be shown.
Learning objectives:
- Create simple forms using EXCEL
- Collect, input and calculate data using EXCEL
- Use data to evaluate employees’ performance
Cynthia Coccaro is currently the Shelf Division Assistant Manager at Cleveland Public Library. Combined with her work as a branch manager, she’s worked at CPL for nearly 25 years. In her current role, she hires, trains and manages as many as 36 pages/shelvers, ranging in age from 14 to senior citizens. Mrs. Coccaro received her MLIS from Kent State University. Her career started in a hospital library and then she worked as an academic reference liLocation: Online via Zoom
Human Resource and Fiscal Officer -Online Via Zoom
2/16/2024
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your email when you register and 1 hour before the meeting. We hope you will join us. Please send agenda items/questions to Yvette Wasko.
Location: Online
Via Zoom
2/16/2024
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your email when you register and 1 hour before the meeting. We hope you will join us. Please send agenda items/questions to Yvette Wasko.
Location: Online
Via Zoom
Public Relations and Marketing Virtual Networking Meeting
2/20/2024
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder an hour before the meeting. We hope you will join us.
Email topics ahead of time to Jeff Laser.
Location: Online via Zoom
2/20/2024
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder an hour before the meeting. We hope you will join us.
Email topics ahead of time to Jeff Laser.
Location: Online via Zoom
New Supervisors' Academy
2/22/2024
Presenter:
Wendy Bartlett serves as the Collection Development & Acquisitions Manager for Cuyahoga County Public Library, a position she has held since 2009. Before that, Wendy was the branch manager for the Beachwood Branch of CCPL, and before that, the Assistant Director of the Kent Free Library. Wendy was the Regional Manager of the Cleveland-Pittsburgh Borders stories before joining the library world. She also served as a Councilperson for the Village of Lodi, her hometown in her twenties, where she first learned about budgeting for government agencies.
Session 7
Wednesday, August 14, 2024 -Location TBD
9:30 am - 3:30 pm
Presenter:
Colleen Kelly, MATLT, MAED
Colleen spent 28 ½ years working for the Willoughby-Eastlake Public Library in a variety of roles. She started her library career as a part-time circulation clerk, worked as the Head of Circulation at the Eastlake Library, served as the Technology Coordinator for 15 years and ended her career as the first Human Resources Coordinator. Colleen also served as a member of many committees and chaired the Staff Recognition, Staff Development Day and Staff Training committees. Along the way, she helped form the union and served as the Union President for 6 years – negotiating two contracts.
Serving in her many roles at the library gave Colleen a varied experience with the performance evaluation process. She supervised several clerks and computer technicians over the years and used many different types of evaluations. She also served on 2 committees that created the different evaluation forms and processes.
Colleen retired on July 1st of 2021. She spends most days enjoying the company of her 12 grandchildren. She has a passion for training and is working on developing training programs on several topics.
Location: Online and at various libraries
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
2/22/2024
The 2024 NEO-RLS New Supervisors' Academy is looking for new attendees.
Becoming a supervisor adds new and different challenges to your work day regardless of the type or size of library you work in. The Academy's courses will provide you with the skills and confidence you need to handle the many and varied challenges of being a supervisor. Programs will focus on three key areas: leadership, communication and staff development. The Academy is appropriate for new supervisors in multi-type libraries and for those who want a refresher.
Becoming a supervisor adds new and different challenges to your work day regardless of the type or size of library you work in. The Academy's courses will provide you with the skills and confidence you need to handle the many and varied challenges of being a supervisor. Programs will focus on three key areas: leadership, communication and staff development. The Academy is appropriate for new supervisors in multi-type libraries and for those who want a refresher.
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The Academy is a blended course that runs from February through October and consists of 6 in-person workshops and 3 webinars.
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We recommend that you attend the Academy in its entirety in order to maximize your learning.
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Archives of live webinars will be available at your convenience for those attending the Academy in its entirety and experiencing a scheduling conflict.
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Live webinars will be available individually for registration for those NOT attending the Academy in its entirety.
Past participants had this to say:
"This was a great program. I enjoyed meeting everyone who also attended. The conversations and exercises were extremely helpful. My boss has already said he has seen an improvement in my leadership skills thanks to this program."
"I ABSOLUTELY loved this series and think NEO-RLS did an amazing job of offering varied topics that pertain to new supervisors!"
Session 1
Thursday, February 22, 2024 - Twinsburg Public Library
9:30 am - 4:00 pm
It all Starts with Attitude and Knowing Yourself
Being a good supervisor starts with having a great attitude and our series will begin with the opportunity to listen and interact with leaders as they share their experiences regarding the impact of attitude. Be sure to bring your most pressing questions.
The panel will consist of:
Jonathan Harris, Director, Portage County District Library
Carla Sarratt, Director of Libraries, University of Mount Union
Aurora Martinez, Director, Morley Library
Trent Ross, Deputy Director, Rocky River Public Library
Mariana Branch, DIrector, Kingsville Public Library
The afternoon will focus on a Myers Briggs assessment. The Myers-Briggs Type Indicator (MBTI) assessment provides a useful method for understanding people by looking at eight personality preferences that everyone uses at different times. One of the most critical aspects of the MBTI is that it identifies preferences, not abilities or skills. It is designed to bring type awareness to those who might find growth and learning within its ideas. You will have fun exploring and validating your type preferences. The MBTI is the most popular assessment in the world and has been applied as a tool for many years by a variety of users around the globe. This assessment will not only help you to know yourself but give you insights into how your employees work.
Presenter:
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges.
For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
Session 2
Tuesday, March 19, 2024 - Cuyahoga Falls Library
9:30 am - 4:00 pm
Morning Session: Change Course without Rocking the Boat
As new supervisors you may find unresolved challenges with your staff that need to be addressed sooner rather than later. How do you go about addressing something that might have been brewing for a long time without Rocking the Boat? Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.
Presenter:
Cheryl Kuonen, Director, Mentor Public Library
Afternoon Session-Resolving Conflict through Trust and Team Building
Whether you are a new a supervisor or a seasoned manager, this interactive session will help you enhance your skills in managing your team. The discussion will focus on building a cohesive team and creating and maintaining trust. It will also provide a step-by-step guide for having difficult conversations and give participants the opportunity to practice conversations about common work situations.
Learning Objectives:
"This was a great program. I enjoyed meeting everyone who also attended. The conversations and exercises were extremely helpful. My boss has already said he has seen an improvement in my leadership skills thanks to this program."
"I ABSOLUTELY loved this series and think NEO-RLS did an amazing job of offering varied topics that pertain to new supervisors!"
Session 1
Thursday, February 22, 2024 - Twinsburg Public Library
9:30 am - 4:00 pm
It all Starts with Attitude and Knowing Yourself
Being a good supervisor starts with having a great attitude and our series will begin with the opportunity to listen and interact with leaders as they share their experiences regarding the impact of attitude. Be sure to bring your most pressing questions.
The panel will consist of:
Jonathan Harris, Director, Portage County District Library
Carla Sarratt, Director of Libraries, University of Mount Union
Aurora Martinez, Director, Morley Library
Trent Ross, Deputy Director, Rocky River Public Library
Mariana Branch, DIrector, Kingsville Public Library
The afternoon will focus on a Myers Briggs assessment. The Myers-Briggs Type Indicator (MBTI) assessment provides a useful method for understanding people by looking at eight personality preferences that everyone uses at different times. One of the most critical aspects of the MBTI is that it identifies preferences, not abilities or skills. It is designed to bring type awareness to those who might find growth and learning within its ideas. You will have fun exploring and validating your type preferences. The MBTI is the most popular assessment in the world and has been applied as a tool for many years by a variety of users around the globe. This assessment will not only help you to know yourself but give you insights into how your employees work.
Presenter:
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges. For over 25 years, Marti has worked with numerous libraries as a speaker, facilitator and strategic planning consultant. She has worked with many of the libraries within the NEO-RLS regional library system as well as facilitating staff days for various public libraries. She presented at the 2013 ALA convention in Chicago, IL and the 2014 PLA convention in Indianapolis, Indiana.
Marti holds a Bachelor’s Degree in Psychology from The University of Steubenville and a Master’s of Education Degree from Kent State University. She is an annual presenter for executive leadership programs such as the John Glenn College of Public Affairs at The Ohio State University in Columbus, Ohio and the Executive Education Program at the University of Notre Dame in South Bend, Indiana.
Session 2
Tuesday, March 19, 2024 - Cuyahoga Falls Library
9:30 am - 4:00 pm
Morning Session: Change Course without Rocking the Boat
As new supervisors you may find unresolved challenges with your staff that need to be addressed sooner rather than later. How do you go about addressing something that might have been brewing for a long time without Rocking the Boat? Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.
Presenter:
Cheryl Kuonen, Director, Mentor Public LibraryAfternoon Session-Resolving Conflict through Trust and Team Building
Whether you are a new a supervisor or a seasoned manager, this interactive session will help you enhance your skills in managing your team. The discussion will focus on building a cohesive team and creating and maintaining trust. It will also provide a step-by-step guide for having difficult conversations and give participants the opportunity to practice conversations about common work situations.
Learning Objectives:
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Learn how to create and build a cohesive team
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Learn the dos and don’ts of creating and maintaining trust
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Learn a step-by-step process for having difficult conversations
Presenter:
Taurean J. Johnson (who also goes by TJ) serves as a Commissioner with the Federal Mediation and Conciliation Service (FMCS). In his capacity as Commissioner, Mr. Johnson works with parties in the private, public and federal sectors, mediating collective bargaining agreements, grievances, and employment disputes. In addition to his mediation work, Mr. Johnson frequently delivers training programs to labor and management groups. Taurean attended the University of Cincinnati (UC) earning dual degrees in Political Science and African American Studies.
Session 3
Tuesday, Apri 16, 2024 - Bainbridge Branch, Geauga County Public Library
9:30 am - 4:00 pm
Leading with Assurance: Decision-Making and Effective Supervision
This workshop is designed for library supervisors seeking to enhance their leadership skills, focusing on confident decision-making and effective supervision strategies. Participants will engage in interactive discussions, real-life scenarios, and collaborative activities to strengthen their ability to navigate challenges, set strategic goals, and cultivate accountability within their teams.
Learning Objectives:
Taurean J. Johnson (who also goes by TJ) serves as a Commissioner with the Federal Mediation and Conciliation Service (FMCS). In his capacity as Commissioner, Mr. Johnson works with parties in the private, public and federal sectors, mediating collective bargaining agreements, grievances, and employment disputes. In addition to his mediation work, Mr. Johnson frequently delivers training programs to labor and management groups. Taurean attended the University of Cincinnati (UC) earning dual degrees in Political Science and African American Studies.Session 3
Tuesday, Apri 16, 2024 - Bainbridge Branch, Geauga County Public Library
9:30 am - 4:00 pm
Leading with Assurance: Decision-Making and Effective Supervision
This workshop is designed for library supervisors seeking to enhance their leadership skills, focusing on confident decision-making and effective supervision strategies. Participants will engage in interactive discussions, real-life scenarios, and collaborative activities to strengthen their ability to navigate challenges, set strategic goals, and cultivate accountability within their teams.
Learning Objectives:
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Gain the confidence needed to lead proactively and make informed decisions.
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Analyze potential scenarios, responses, and outcomes encountered in a supervisory role.
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Participate in group activities and engage with peers to collaboratively explore and share insights, offer mutual support, and exchange best practices.
Presenter:
Ragan Snead, Executive Director, Northeast Ohio Regional Library System, has 12 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has experience in management, community outreach, and strategic planning. She received her MLIS from Kent State University and her MBA from Lake Erie College.
Session 4
Thursday, May 2, 2024 at 10:00 am - 11:00 am From Your Desktop
Time Management Yours and Theirs
Time management is one of the most important skills that any manager/supervisor should have. Understanding, implementing and following effective time management practices will help you accomplish more.
Learning objectives:
Ragan Snead, Executive Director, Northeast Ohio Regional Library System, has 12 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has experience in management, community outreach, and strategic planning. She received her MLIS from Kent State University and her MBA from Lake Erie College. Session 4
Thursday, May 2, 2024 at 10:00 am - 11:00 am From Your Desktop
Time Management Yours and Theirs
Time management is one of the most important skills that any manager/supervisor should have. Understanding, implementing and following effective time management practices will help you accomplish more.
Learning objectives:
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Valuing your own time
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Setting realistic priorities
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Delegating tasks effectively
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Recognizing and avoiding time wasters
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Taking Action
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Practical Tools
Presenter:
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 11 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organizations and co-chairs PLA’s Membership Advisory Group. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.
Session 5
Tuesday, June 11, 2024 -- Twinsburg Public Library
9:30 am - 4:00 pm
Morning Session
HR Stuff Every New Supervisor Should Know: Having a Solid Legal Foundation
Learning Objectives:
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 11 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organizations and co-chairs PLA’s Membership Advisory Group. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.Session 5
Tuesday, June 11, 2024 -- Twinsburg Public Library
9:30 am - 4:00 pm
Morning Session
HR Stuff Every New Supervisor Should Know: Having a Solid Legal Foundation
Learning Objectives:
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Understanding the relevant legal landscape as related to leading and supervising employees;
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Recognizing inappropriate workplace behavior (e.g., misconduct, job performance deficiencies, harassment, tardiness and attendance);
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Knowing how to respond lawfully and effectively to inappropriate behaviors in the workplace
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Development of effective leadership and employee relations skills, particularly for new supervisors and those who have been promoted from within;
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Considering effective performance management and corrective action techniques.
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Developing effective documentation
Presenter:
Jim P. Wilkins, Shareholder, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLC
Jim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Afternoon Session:
Interviewing Techniques for New Supervisors
Hiring great employees is critical to an organization's success and makes life easier for everyone. The key to hiring the right person starts with the application and interview process. You will learn how to create an interview plan, how to construct appropriate interview questions that provide the information you need, and how to avoid common interview mistakes. In addition, we will cover what is and isn't legal to ask a candidate and how to evaluate the information you have received in order to make the best decision.
Jim P. Wilkins, Shareholder, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLCJim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Afternoon Session:
Interviewing Techniques for New Supervisors
Hiring great employees is critical to an organization's success and makes life easier for everyone. The key to hiring the right person starts with the application and interview process. You will learn how to create an interview plan, how to construct appropriate interview questions that provide the information you need, and how to avoid common interview mistakes. In addition, we will cover what is and isn't legal to ask a candidate and how to evaluate the information you have received in order to make the best decision.
Learning Objectives:
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Learn how to present the current open position
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Develop a workable hiring strategy
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Understand how to determine which candidates to interview
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Practice steps and techniques to use in a behavioral based interview
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Recognize how to use silence effectively when interviewing.
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Learn how to uncover past personal and work behaviors.
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Utilize examples of past behaviors to predict future performance.
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Understand the importance and how to welcome newly hired employees
Presenter:
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built a robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.
Session 6
Wednesday, July 17, 2024 at 10 am - 11 am From Your Desktop
Practical Budget Management: How to Avoid Disaster, Make Smart Moves, Report Responsibly, and Stress Less About your Budget!
Whether you’re a newly minted library staffer responsible for the budget for Summer Reading, a Director concerned with making the most of your budget, or have budgeting responsibilities somewhere in-between, budgeting can be intimidating. Join Wendy Bartlett, Collection Development & Acquisitions Manager for Cuyahoga County Public Library, and learn basic budgeting do’s and don’ts, how to be ready for unexpected decreases in funding, how to cope if you mess up, and how to educate yourself about the bigger budgeting picture. You’ll leave with practical ideas (and tools!) that will make working with the budget a pleasure rather than a chore.
Learning Objectives:
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built a robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.Session 6
Wednesday, July 17, 2024 at 10 am - 11 am From Your Desktop
Practical Budget Management: How to Avoid Disaster, Make Smart Moves, Report Responsibly, and Stress Less About your Budget!
Whether you’re a newly minted library staffer responsible for the budget for Summer Reading, a Director concerned with making the most of your budget, or have budgeting responsibilities somewhere in-between, budgeting can be intimidating. Join Wendy Bartlett, Collection Development & Acquisitions Manager for Cuyahoga County Public Library, and learn basic budgeting do’s and don’ts, how to be ready for unexpected decreases in funding, how to cope if you mess up, and how to educate yourself about the bigger budgeting picture. You’ll leave with practical ideas (and tools!) that will make working with the budget a pleasure rather than a chore.
Learning Objectives:
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Basic budgeting do’s and don’ts
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Prepare for the unexpected
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How to handle a mistake
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Understanding the bigger budgeting picture
Presenter:
Wendy Bartlett serves as the Collection Development & Acquisitions Manager for Cuyahoga County Public Library, a position she has held since 2009. Before that, Wendy was the branch manager for the Beachwood Branch of CCPL, and before that, the Assistant Director of the Kent Free Library. Wendy was the Regional Manager of the Cleveland-Pittsburgh Borders stories before joining the library world. She also served as a Councilperson for the Village of Lodi, her hometown in her twenties, where she first learned about budgeting for government agencies.Session 7
Wednesday, August 14, 2024 -Location TBD
9:30 am - 3:30 pm
Setting Performance Goals and Evaluations
In the morning session we will learn about setting performance goals, monitoring performance, and conducting periodic evaluations - all critical job skills for all supervisors. We will utilize real-life scenarios through group activities to reinforce these skills.
In the morning session we will learn about setting performance goals, monitoring performance, and conducting periodic evaluations - all critical job skills for all supervisors. We will utilize real-life scenarios through group activities to reinforce these skills.
Performance Planning
The afternoon session will focus on professional language to use in writing the evaluation that will provide clear, empowering conversations with employees. Scenario-based group learning will also be used in this session. Handouts will give those in attendance useful takeaways to assist in all aspects of the performance process.
The afternoon session will focus on professional language to use in writing the evaluation that will provide clear, empowering conversations with employees. Scenario-based group learning will also be used in this session. Handouts will give those in attendance useful takeaways to assist in all aspects of the performance process.
Presenter:
Colleen Kelly, MATLT, MAEDColleen spent 28 ½ years working for the Willoughby-Eastlake Public Library in a variety of roles. She started her library career as a part-time circulation clerk, worked as the Head of Circulation at the Eastlake Library, served as the Technology Coordinator for 15 years and ended her career as the first Human Resources Coordinator. Colleen also served as a member of many committees and chaired the Staff Recognition, Staff Development Day and Staff Training committees. Along the way, she helped form the union and served as the Union President for 6 years – negotiating two contracts.
Serving in her many roles at the library gave Colleen a varied experience with the performance evaluation process. She supervised several clerks and computer technicians over the years and used many different types of evaluations. She also served on 2 committees that created the different evaluation forms and processes.
Colleen retired on July 1st of 2021. She spends most days enjoying the company of her 12 grandchildren. She has a passion for training and is working on developing training programs on several topics.
Session 8
Wednesday, September 4, 2024 -at 10 am - 11 am From Your Desktop
Prioritizing Self-Care
In our roles as supervisors and leaders, the importance of self-care is often acknowledged but frequently overlooked. Our attention is dedicated to managing our organizations, supporting our employees, and achieving our objectives. Neglecting personal well-being can detrimentally impact our teams, whereas embracing a regimen of healthy self-care can significantly enhance both our effectiveness and that of our employees. Recognizing the importance of self-care is a key characteristic of effective leaders. This session will guide you in identifying when to shift your focus inward and provide essential insights into the questions to ask to begin prioritizing self-care.
Wednesday, September 4, 2024 -at 10 am - 11 am From Your Desktop
Prioritizing Self-Care
In our roles as supervisors and leaders, the importance of self-care is often acknowledged but frequently overlooked. Our attention is dedicated to managing our organizations, supporting our employees, and achieving our objectives. Neglecting personal well-being can detrimentally impact our teams, whereas embracing a regimen of healthy self-care can significantly enhance both our effectiveness and that of our employees. Recognizing the importance of self-care is a key characteristic of effective leaders. This session will guide you in identifying when to shift your focus inward and provide essential insights into the questions to ask to begin prioritizing self-care.
Presenter:
Ragan Snead, Executive Director, Northeast Ohio Regional Library System
Final Session - Thursday, October 3, 2024 at a Location TBD
9:30 am - 3:30 pm
Morning Session
Boosting Your Leadership Self Confidence
This workshop offers positive actions leaders must take to help break free from stress, perfectionism and self-doubt so they can find the confidence to work and lead effectively.
Learning Objectives:
Ragan Snead, Executive Director, Northeast Ohio Regional Library SystemFinal Session - Thursday, October 3, 2024 at a Location TBD
9:30 am - 3:30 pm
Morning Session
Boosting Your Leadership Self Confidence
This workshop offers positive actions leaders must take to help break free from stress, perfectionism and self-doubt so they can find the confidence to work and lead effectively.
Learning Objectives:
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Achieve confidence and break free from self-doubt
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Find your voice to speak and act with assertiveness
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Build resilience and bounce back from setbacks
Presenter:
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges.
Afternoon Session
We will conclude the academy with the return of first day panel of speakers with time to network and get those final questions answered.
Marti Peden is the owner and principal of Peden & Associates, a training and consulting company based in Akron, Ohio. For more than 30 years, she has been a trainer, facilitator, speaker and organizational development professional. She specializes in conflict resolution, managing change, strategic planning, team building and positive approaches to life’s challenges. Afternoon Session
We will conclude the academy with the return of first day panel of speakers with time to network and get those final questions answered.
Location: Online and at various libraries
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
Staff Wellness Virtual Roundtable
2/27/2024
Join your Ohio library colleagues for a roundtable discussion about staff wellness initiatives. Share your challenges and successes related to employee assistance programs, wellness committees, staff recognition programs, and more. Yvette Wasko, Human Resources Manager at Warren-Trumbull County Public Library, will discuss the benefits of tying a wellness program into your health insurance benefits as a win/win for employees and the library. Jacey Duffer, Human Resources Generalist at Toledo Lucas County Public Library, will discuss TLCPL's partnership with Be Well Solutions to provide a comprehensive wellness program for all employees and spouses.
Panelists:
Yvette Wasko is a highly experienced Human Resources Professional with an impressive career spanning nearly 30 years, primarily dedicated to serving the Warren-Trumbull County Public Library. She holds a Bachelor's degree in Business Administration, Human Resources Management from Youngstown State University (YSU), showcasing her commitment to excellence in her field.
Jacey Duffer is a seasoned Human Resources Generalist with a rich and diverse professional background spanning over 25 years. Her journey in the professional realm has been deeply rooted in the dynamic environment of the Toledo Lucas County Public Library. Throughout her tenure at TLCPL, she has navigated through different roles, acquiring a comprehensive understanding of the organization’s intricacies. Armed with a Bachelor’s Degree in Business Administration with a concentration in Human Resources Management, she has dedicated most of her career to serving the public in various capacities within the library system.
Phyllis Winfield (she/her) is a veteran human resources generalist with 32 years in the field, primarily serving Worthington Libraries. In the HR universe, you name it, Phyllis has done it! She has grown HR at the Library from a department of one to a staff of four. She earned a Bachelor of Science in Business Administration with a dual major in Human Resources Management and Procurement/Materials Management from Bowling Green State University.
Location: Online via Zoom
2/27/2024
Join your Ohio library colleagues for a roundtable discussion about staff wellness initiatives. Share your challenges and successes related to employee assistance programs, wellness committees, staff recognition programs, and more. Yvette Wasko, Human Resources Manager at Warren-Trumbull County Public Library, will discuss the benefits of tying a wellness program into your health insurance benefits as a win/win for employees and the library. Jacey Duffer, Human Resources Generalist at Toledo Lucas County Public Library, will discuss TLCPL's partnership with Be Well Solutions to provide a comprehensive wellness program for all employees and spouses.
Panelists:
Yvette Wasko is a highly experienced Human Resources Professional with an impressive career spanning nearly 30 years, primarily dedicated to serving the Warren-Trumbull County Public Library. She holds a Bachelor's degree in Business Administration, Human Resources Management from Youngstown State University (YSU), showcasing her commitment to excellence in her field.Jacey Duffer is a seasoned Human Resources Generalist with a rich and diverse professional background spanning over 25 years. Her journey in the professional realm has been deeply rooted in the dynamic environment of the Toledo Lucas County Public Library. Throughout her tenure at TLCPL, she has navigated through different roles, acquiring a comprehensive understanding of the organization’s intricacies. Armed with a Bachelor’s Degree in Business Administration with a concentration in Human Resources Management, she has dedicated most of her career to serving the public in various capacities within the library system. Phyllis Winfield (she/her) is a veteran human resources generalist with 32 years in the field, primarily serving Worthington Libraries. In the HR universe, you name it, Phyllis has done it! She has grown HR at the Library from a department of one to a staff of four. She earned a Bachelor of Science in Business Administration with a dual major in Human Resources Management and Procurement/Materials Management from Bowling Green State University.Location: Online via Zoom
Construction and Facilities Networking Meeting
2/29/2024
Catch up with your peers in this networking opportunity about construction and facilities. Send topics you would like to discuss to Melissa Lattanzi.
Location: Online via Zoom
2/29/2024
Catch up with your peers in this networking opportunity about construction and facilities. Send topics you would like to discuss to Melissa Lattanzi.
Location: Online via Zoom
Circulation Networking Meeting
3/5/2024
Take this opportunity to share your successes and challenges via a roundtable discussion. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us Please send topics you would like discussed to Jeff Laser.
Location: Online via Zoom
3/5/2024
Take this opportunity to share your successes and challenges via a roundtable discussion. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us Please send topics you would like discussed to Jeff Laser.
Location: Online via Zoom
If I Hear the Letters "AI" One More Time...
3/7/2024
Recorded 3/7/24
As gateways to knowledge, libraries have a pivotal role to play in facilitating the safe use of AI. So, gear up for a lively and interactive discussion. Join CML staff, Michaela Herrick and Justin Bumbico, as they delve into the rapidly evolving landscape of Large Language Models (LLMs) such as ChatGPT and Bing Chat for Enterprise within the context of public libraries. Amidst continuous media attention and daily technological changes, CML proactively formed a cross-departmental AI task force to monitor advancements and its impact on libraries. During this session, we’ll explore our findings, focusing on their relevance to library customers and staff. This session will discuss the benefits of AI technology for libraries and underscore the associated challenges and evolution of best practices.
This session will provide a pragmatic understanding of AI’s role, applications, and challenges, regardless of library size or budget. You will gain a better understanding of how every library can benefit from these advancements and how to safeguard against biases and inaccuracies, a vital consideration for all institutions.
Learning Objectives:
Justin Bumbico serves as the Director of Information Technology at the Columbus Metropolitan Library (CML). In his position, he leads all aspects of CML’s technology operations, including Data Analytics. With over 20 years of experience in the technology field, Justin is focused on delivering reliable, secure, and cost-effective technological solutions.
Michaela Herrick is a Data and Applications Analyst for the Columbus Metropolitan Library. Past work in social science research from interviewing to data mining informs the way she thinks about library usership and customer encounters. She has a passion for improving processes, understanding library customers, and providing the best library experience by leveraging new and existing data sources. Her passion for data science and libraries has fueled her goal of helping to bridge the gap between analytics and libraries.
Location: Online via Zoom
3/7/2024
Recorded 3/7/24As gateways to knowledge, libraries have a pivotal role to play in facilitating the safe use of AI. So, gear up for a lively and interactive discussion. Join CML staff, Michaela Herrick and Justin Bumbico, as they delve into the rapidly evolving landscape of Large Language Models (LLMs) such as ChatGPT and Bing Chat for Enterprise within the context of public libraries. Amidst continuous media attention and daily technological changes, CML proactively formed a cross-departmental AI task force to monitor advancements and its impact on libraries. During this session, we’ll explore our findings, focusing on their relevance to library customers and staff. This session will discuss the benefits of AI technology for libraries and underscore the associated challenges and evolution of best practices.
This session will provide a pragmatic understanding of AI’s role, applications, and challenges, regardless of library size or budget. You will gain a better understanding of how every library can benefit from these advancements and how to safeguard against biases and inaccuracies, a vital consideration for all institutions.
Learning Objectives:
- Learn public library applications of Generative AI.
- Gain an understanding of cautions and concerns when deciding on how to use AI in your library.
- Gather resources for education, implementation, and usage of Generative AI technology.
Justin Bumbico serves as the Director of Information Technology at the Columbus Metropolitan Library (CML). In his position, he leads all aspects of CML’s technology operations, including Data Analytics. With over 20 years of experience in the technology field, Justin is focused on delivering reliable, secure, and cost-effective technological solutions.Michaela Herrick is a Data and Applications Analyst for the Columbus Metropolitan Library. Past work in social science research from interviewing to data mining informs the way she thinks about library usership and customer encounters. She has a passion for improving processes, understanding library customers, and providing the best library experience by leveraging new and existing data sources. Her passion for data science and libraries has fueled her goal of helping to bridge the gap between analytics and libraries.Location: Online via Zoom
If I Hear the Letters "AI" One More Time…
3/7/2024
As gateways to knowledge, libraries have a pivotal role to play in facilitating the safe use of AI. So, gear up for a lively and interactive discussion. Join CML staff, Michaela Herrick and Justin Bumbico, as they delve into the rapidly evolving landscape of Large Language Models (LLMs) such as ChatGPT and Bing Chat for Enterprise within the context of public libraries. Amidst continuous media attention and daily technological changes, CML proactively formed a cross-departmental AI task force to monitor advancements and its impact on libraries. During this session, we’ll explore our findings, focusing on their relevance to library customers and staff. This session will discuss the benefits of AI technology for libraries and underscore the associated challenges and evolution of best practices.
This session will provide a pragmatic understanding of AI’s role, applications, and challenges, regardless of library size or budget. You will gain a better understanding of how every library can benefit from these advancements and how to safeguard against biases and inaccuracies, a vital consideration for all institutions.
Learning Objectives:
Justin Bumbico serves as the Director of Information Technology at the Columbus Metropolitan Library (CML). In his position, he leads all aspects of CML’s technology operations, including Data Analytics. With over 20 years of experience in the technology field, Justin is focused on delivering reliable, secure, and cost-effective technological solutions.
Michaela Herrick is a Data and Applications Analyst for the Columbus Metropolitan Library. Past work in social science research from interviewing to data mining informs the way she thinks about library usership and customer encounters. She has a passion for improving processes, understanding library customers, and providing the best library experience by leveraging new and existing data sources. Her passion for data science and libraries has fueled her goal of helping to bridge the gap between analytics and libraries.
Location: Online via Zoom
3/7/2024
As gateways to knowledge, libraries have a pivotal role to play in facilitating the safe use of AI. So, gear up for a lively and interactive discussion. Join CML staff, Michaela Herrick and Justin Bumbico, as they delve into the rapidly evolving landscape of Large Language Models (LLMs) such as ChatGPT and Bing Chat for Enterprise within the context of public libraries. Amidst continuous media attention and daily technological changes, CML proactively formed a cross-departmental AI task force to monitor advancements and its impact on libraries. During this session, we’ll explore our findings, focusing on their relevance to library customers and staff. This session will discuss the benefits of AI technology for libraries and underscore the associated challenges and evolution of best practices.
This session will provide a pragmatic understanding of AI’s role, applications, and challenges, regardless of library size or budget. You will gain a better understanding of how every library can benefit from these advancements and how to safeguard against biases and inaccuracies, a vital consideration for all institutions.
Learning Objectives:
- Learn public library applications of Generative AI.
- Gain an understanding of cautions and concerns when deciding on how to use AI in your library.
- Gather resources for education, implementation, and usage of Generative AI technology.
Justin Bumbico serves as the Director of Information Technology at the Columbus Metropolitan Library (CML). In his position, he leads all aspects of CML’s technology operations, including Data Analytics. With over 20 years of experience in the technology field, Justin is focused on delivering reliable, secure, and cost-effective technological solutions.Michaela Herrick is a Data and Applications Analyst for the Columbus Metropolitan Library. Past work in social science research from interviewing to data mining informs the way she thinks about library usership and customer encounters. She has a passion for improving processes, understanding library customers, and providing the best library experience by leveraging new and existing data sources. Her passion for data science and libraries has fueled her goal of helping to bridge the gap between analytics and libraries.Location: Online via Zoom
Academic Library Directors In-Person Networking Meeting
3/8/2024
Take advantage of this opportunity to share challenges and successes with your peers.
Location: Hiram College
11694 Hayden St.
Hiram, OH 44234
3/8/2024
Take advantage of this opportunity to share challenges and successes with your peers.
Location: Hiram College
11694 Hayden St.
Hiram, OH 44234
Directors/Deputy Directors Virtual Networking Meeting
3/13/2024
Here is an opportunity to share your challenges and successes with other directors and deputy directors. This meeting will be held via Zoom, which is user-friendly for all devices. You will receive a link in your confirmation email and a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
3/13/2024
Here is an opportunity to share your challenges and successes with other directors and deputy directors. This meeting will be held via Zoom, which is user-friendly for all devices. You will receive a link in your confirmation email and a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
Creating an Inclusive Workplace
3/14/2024
What does an inclusive workplace look like and how can we create one? Participants will explore these questions, learn some basics and strategize on how they can contribute to making a more inclusive work environment.
Presenter:
Location: Online via Zoom
3/14/2024
What does an inclusive workplace look like and how can we create one? Participants will explore these questions, learn some basics and strategize on how they can contribute to making a more inclusive work environment.Presenter:
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of People, Culture, and Belonging. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Location: Online via Zoom
Technical Services/Collection Development Networking Meeting
3/14/2024
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jeff Laser.
Location: Online via Zoom
3/14/2024
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jeff Laser.
Location: Online via Zoom
Supervisor Reasonable Suspicion Training
3/20/2024
This is a skill-building session designed to give supervisors and managers the knowledge necessary to recognize and deal with substance abuse at work. The training will cover workplace guidelines. The training will cover reasonable suspicion guidelines, identifying a problem, and initiating reasonable suspicion testing.
Learning Objectives:
Dyann McDowell is an HR Business Partner and Training Consultant working with small to medium employers. She is a trusted source and a highly respected leader in the HR industry with public and private clients. She brings 20+ years of hands-on, Drug-Free Workplace experience including development, employee and supervisor training, and program oversight and consultation. 15 years of HR consulting and Business Development who works with various Associations and is endorsed by the Ohio Bureau of Workers’ Compensation, Department of Transportation (DOT), and a recognized leader in the training industry. Specialties: HR Services, Training, and Development include Drug-Free Workplace, DEI, Diversity, Resiliency Leadership development training.
Location: Online
Via Zoom
3/20/2024
This is a skill-building session designed to give supervisors and managers the knowledge necessary to recognize and deal with substance abuse at work. The training will cover workplace guidelines. The training will cover reasonable suspicion guidelines, identifying a problem, and initiating reasonable suspicion testing.
Learning Objectives:
- Reasonable suspicion guidelines
- Identifying a problem
- Initiating reasonable suspicion testing
Dyann McDowell is an HR Business Partner and Training Consultant working with small to medium employers. She is a trusted source and a highly respected leader in the HR industry with public and private clients. She brings 20+ years of hands-on, Drug-Free Workplace experience including development, employee and supervisor training, and program oversight and consultation. 15 years of HR consulting and Business Development who works with various Associations and is endorsed by the Ohio Bureau of Workers’ Compensation, Department of Transportation (DOT), and a recognized leader in the training industry. Specialties: HR Services, Training, and Development include Drug-Free Workplace, DEI, Diversity, Resiliency Leadership development training.Location: Online
Via Zoom
Preventing Burnout and Fatigue
3/27/2024
Burnout is increasingly a conversation topic among library workers. Feeling burnout and/or experiencing fatigue can seriously impact the quality of life-work balance and work performance. While burnout is not considered a medical condition but “an occupational phenomenon,” it is felt by library workers as it brings acute stress that is challenging to manage.
In this masterclass, we will start with definitions of burnout and fatigue which are characterized by different symptoms. We will focus on specific aspects and their challenges. These can be unique to each participant, therefore each individual needs personalized specific strategies to prevent burnout and fatigue. Garcia-Febo will guide attendees on a self-reflection session to check in with themselves. After that, everyone will create a checklist to identify stressors igniting burnout and fatigue, and then will set up their unique strategies to prevent burnout and fatigue. Participants are encouraged to bring pen/paper/devices to take notes and to work on their assessments and toolbox. Garcia-Febo’s events on wellness including burnout and fatigue have been attended by over 8,000 library workers from around the world. Read more general news about her work on her website.
Learning Objectives:
Location: Online via Zoom
3/27/2024
Burnout is increasingly a conversation topic among library workers. Feeling burnout and/or experiencing fatigue can seriously impact the quality of life-work balance and work performance. While burnout is not considered a medical condition but “an occupational phenomenon,” it is felt by library workers as it brings acute stress that is challenging to manage.
In this masterclass, we will start with definitions of burnout and fatigue which are characterized by different symptoms. We will focus on specific aspects and their challenges. These can be unique to each participant, therefore each individual needs personalized specific strategies to prevent burnout and fatigue. Garcia-Febo will guide attendees on a self-reflection session to check in with themselves. After that, everyone will create a checklist to identify stressors igniting burnout and fatigue, and then will set up their unique strategies to prevent burnout and fatigue. Participants are encouraged to bring pen/paper/devices to take notes and to work on their assessments and toolbox. Garcia-Febo’s events on wellness including burnout and fatigue have been attended by over 8,000 library workers from around the world. Read more general news about her work on her website.
Learning Objectives:
- Personal burnout assessment
- Personal fatigue assessment
- Identify stressors, unique to each one, causing burnout and fatigue
- Learn basic strategies to prevent burnout and fatigue
- Learn basic self-care and mindfulness strategies they can adapt to their personal situation
- Create a basic "Toolbox to manage burnout and fatigue”
Loida Garcia-Febo is a Puerto Rican American librarian and International Library Consultant with 24 years of experience as an expert in library services to diverse populations and human rights. President of the American Library Association 2018-2019. Garcia-Febo is worldwide known for her passion about diversity, communities, sustainability, innovation and digital transformation, library workers, library advocacy, wellness for library workers, and new librarians about which she has taught in 45 countries. In her job, she helps libraries, companies and organizations strategize programs, services and strategies in areas related to these topics and many others. Recently Garcia-Febo started a partnership with the San Jose State University iSchool where she is its first Health and Wellness Ambassador. Garcia-Febo has a Bachelors in Business Education, Masters in Library and Information Sciences.
Garcia-Febo has a long history of service with library associations. Highlights include- At IFLA: Governing Board 2013-2017 2023-Present, Co-Founder of IFLA New Professionals, two-term Member/Expert resource person of the Free Access to Information and Freedom of Expression Committee of IFLA (FAIFE), two-term member of the Continuing Professional Development and Workplace Learning Section of IFLA (CPDWL). Currently: CPDWL Advisor, Chair of the Management of Library Associations Section. Currently at ALA: Chair, IRC United Nations Subcommittee, Chair Committee on the Status of Women in Librarianship. Recently at ALA: Chair, Public Awareness Committee; Chair, ALA United Nations 2030 Sustainable Development Goals Task Force developing a multi-year strategic plan for ALA. Garcia-Febo is serving her second term on the Freedom to Read Foundation. She is a Past President of REFORMA. Born, raised, and educated in Puerto Rico, Garcia-Febo has advocated for libraries at the United Nations, the European Union Parliament, U.S. Congress, NY State Senate, NY City Hall, and on sidewalks and streets in various states in the U.S.
Location: Online via Zoom
Preventing Burnout and Fatigue
3/27/2024
Recorded 3/27/24
Burnout is increasingly a conversation topic among library workers. Feeling burnout and/or experiencing fatigue can seriously impact the quality of life-work balance and work performance. While burnout is not considered a medical condition but “an occupational phenomenon,” it is felt by library workers as it brings acute stress that is challenging to manage.
In this masterclass, we will start with definitions of burnout and fatigue which are characterized by different symptoms. We will focus on specific aspects and their challenges. These can be unique to each participant, therefore each individual needs personalized specific strategies to prevent burnout and fatigue. Garcia-Febo will guide attendees on a self-reflection session to check in with themselves. After that, everyone will create a checklist to identify stressors igniting burnout and fatigue, and then will set up their unique strategies to prevent burnout and fatigue. Participants are encouraged to bring pen/paper/devices to take notes and to work on their assessments and toolbox. Garcia-Febo’s events on wellness including burnout and fatigue have been attended by over 8,000 library workers from around the world. Read more general news about her work on her website.
Learning Objectives:
Location: Online via Zoom
3/27/2024
Recorded 3/27/24Burnout is increasingly a conversation topic among library workers. Feeling burnout and/or experiencing fatigue can seriously impact the quality of life-work balance and work performance. While burnout is not considered a medical condition but “an occupational phenomenon,” it is felt by library workers as it brings acute stress that is challenging to manage.
In this masterclass, we will start with definitions of burnout and fatigue which are characterized by different symptoms. We will focus on specific aspects and their challenges. These can be unique to each participant, therefore each individual needs personalized specific strategies to prevent burnout and fatigue. Garcia-Febo will guide attendees on a self-reflection session to check in with themselves. After that, everyone will create a checklist to identify stressors igniting burnout and fatigue, and then will set up their unique strategies to prevent burnout and fatigue. Participants are encouraged to bring pen/paper/devices to take notes and to work on their assessments and toolbox. Garcia-Febo’s events on wellness including burnout and fatigue have been attended by over 8,000 library workers from around the world. Read more general news about her work on her website.
Learning Objectives:
- Personal burnout assessment
- Personal fatigue assessment
- Identify stressors, unique to each one, causing burnout and fatigue
- Learn basic strategies to prevent burnout and fatigue
- Learn basic self-care and mindfulness strategies they can adapt to their personal situation
- Create a basic "Toolbox to manage burnout and fatigue”
Loida Garcia-Febo is a Puerto Rican American librarian and International Library Consultant with 24 years of experience as an expert in library services to diverse populations and human rights. President of the American Library Association 2018-2019. Garcia-Febo is worldwide known for her passion about diversity, communities, sustainability, innovation and digital transformation, library workers, library advocacy, wellness for library workers, and new librarians about which she has taught in 45 countries. In her job, she helps libraries, companies and organizations strategize programs, services and strategies in areas related to these topics and many others. Recently Garcia-Febo started a partnership with the San Jose State University iSchool where she is its first Health and Wellness Ambassador. Garcia-Febo has a Bachelors in Business Education, Masters in Library and Information Sciences.
Garcia-Febo has a long history of service with library associations. Highlights include- At IFLA: Governing Board 2013-2017 2023-Present, Co-Founder of IFLA New Professionals, two-term Member/Expert resource person of the Free Access to Information and Freedom of Expression Committee of IFLA (FAIFE), two-term member of the Continuing Professional Development and Workplace Learning Section of IFLA (CPDWL). Currently: CPDWL Advisor, Chair of the Management of Library Associations Section. Currently at ALA: Chair, IRC United Nations Subcommittee, Chair Committee on the Status of Women in Librarianship. Recently at ALA: Chair, Public Awareness Committee; Chair, ALA United Nations 2030 Sustainable Development Goals Task Force developing a multi-year strategic plan for ALA. Garcia-Febo is serving her second term on the Freedom to Read Foundation. She is a Past President of REFORMA. Born, raised, and educated in Puerto Rico, Garcia-Febo has advocated for libraries at the United Nations, the European Union Parliament, U.S. Congress, NY State Senate, NY City Hall, and on sidewalks and streets in various states in the U.S.
Location: Online via Zoom
New Diversity, Equity, Inclusion, & Accessibility Networking Meeting
3/28/2024
We are excited to start this new Diversity, Equity, Inclusion, & Accessibility networking group. Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jeff Laser.
Location: Online via Zoom
3/28/2024
We are excited to start this new Diversity, Equity, Inclusion, & Accessibility networking group. Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jeff Laser.
Location: Online via Zoom
Question MARC: is that all there is?
4/17/2024
Non-MARC metadata gets a lot of air time, but what is it? While MARC is still the most popular cataloging standard code, many other options are on the scene. We'll discuss popular metadata schema and their common uses. Explore metadata codes and standards that are used in library, archive, and museum environments in this highly accessible, beginner-friendly session.
Learning Objectives:
Misty Alvaro has worked in academic, public, and special libraries, but public libraries are their forever home. They worked in every possible public services department and technical services before landing their perfect gig as a cataloging and processing manager at Columbus Metropolitan Library. Misty has taught cataloging courses since 2014 and loves to hula hoop.
Location: Online
Via Zoom
4/17/2024
Non-MARC metadata gets a lot of air time, but what is it? While MARC is still the most popular cataloging standard code, many other options are on the scene. We'll discuss popular metadata schema and their common uses. Explore metadata codes and standards that are used in library, archive, and museum environments in this highly accessible, beginner-friendly session.
Learning Objectives:
- Learn the distinction between MARC and other codes used in cataloging.
- Gain a broader understanding of the concept of metadata.
- Build awareness of common uses of different metadata types.
Misty Alvaro has worked in academic, public, and special libraries, but public libraries are their forever home. They worked in every possible public services department and technical services before landing their perfect gig as a cataloging and processing manager at Columbus Metropolitan Library. Misty has taught cataloging courses since 2014 and loves to hula hoop.Location: Online
Via Zoom
Question MARC: is that all there is?
4/17/2024
Recorded 4/17/24
Non-MARC metadata gets a lot of air time, but what is it? While MARC is still the most popular cataloging standard code, many other options are on the scene. We'll discuss popular metadata schema and their common uses. Explore metadata codes and standards that are used in library, archive, and museum environments in this highly accessible, beginner-friendly session.
Learning Objectives:
Misty Alvaro has worked in academic, public, and special libraries, but public libraries are their forever home. They worked in every possible public services department and technical services before landing their perfect gig as a cataloging and processing manager at Columbus Metropolitan Library. Misty has taught cataloging courses since 2014 and loves to hula hoop.
Location: Online
Via Zoom
4/17/2024
Recorded 4/17/24Non-MARC metadata gets a lot of air time, but what is it? While MARC is still the most popular cataloging standard code, many other options are on the scene. We'll discuss popular metadata schema and their common uses. Explore metadata codes and standards that are used in library, archive, and museum environments in this highly accessible, beginner-friendly session.
Learning Objectives:
- Learn the distinction between MARC and other codes used in cataloging.
- Gain a broader understanding of the concept of metadata.
- Build awareness of common uses of different metadata types.
Misty Alvaro has worked in academic, public, and special libraries, but public libraries are their forever home. They worked in every possible public services department and technical services before landing their perfect gig as a cataloging and processing manager at Columbus Metropolitan Library. Misty has taught cataloging courses since 2014 and loves to hula hoop.Location: Online
Via Zoom
Canva Basics
4/23/2024
Canva is a powerful tool for creating quick graphics, but it can be tricky to learn all the ins and outs of it! Join us as we delve into some of the popular features of Canva and how to use them.
Learning Objectives:
Amanda Hughes is a youth services library associate with the Bexley Public Library by day, and an amateur graphic designer... also by day! She helps design many of the materials used in the building, including BPL's custom su
Location: Online via Zoom
4/23/2024
Canva is a powerful tool for creating quick graphics, but it can be tricky to learn all the ins and outs of it! Join us as we delve into some of the popular features of Canva and how to use them.
Learning Objectives:
- Learn some of the commonly used tools in Canva and how they function
- Create a solid knowledge foundation in Canva terminology
- Improve the overall quality of your Canva productions
Amanda Hughes is a youth services library associate with the Bexley Public Library by day, and an amateur graphic designer... also by day! She helps design many of the materials used in the building, including BPL's custom suLocation: Online via Zoom
Canva Basics
4/23/2024
Recorded 4/23/24
Canva is a powerful tool for creating quick graphics, but it can be tricky to learn all the ins and outs of it! Join us as we delve into some of the popular features of Canva and how to use them.
Learning Objectives:
Amanda Hughes is a youth services library associate with the Bexley Public Library by day, and an amateur graphic designer... also by day! She helps design many of the materials used in the building, including BPL's custom su
Location: Online via Zoom
4/23/2024
Recorded 4/23/24Canva is a powerful tool for creating quick graphics, but it can be tricky to learn all the ins and outs of it! Join us as we delve into some of the popular features of Canva and how to use them.
Learning Objectives:
- Learn some of the commonly used tools in Canva and how they function
- Create a solid knowledge foundation in Canva terminology
- Improve the overall quality of your Canva productions
Amanda Hughes is a youth services library associate with the Bexley Public Library by day, and an amateur graphic designer... also by day! She helps design many of the materials used in the building, including BPL's custom suLocation: Online via Zoom
IT Networking Meeting - Online Via Zoom
4/25/2024
Take this opportunity to share your successes and challenges via a roundtable discussion. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us Please send topics you would like discussed to Jeff Laser.
Location: Online via Zoom
4/25/2024
Take this opportunity to share your successes and challenges via a roundtable discussion. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us Please send topics you would like discussed to Jeff Laser.
Location: Online via Zoom
Using Words to Invite: Crafting Great Program Descriptions
5/1/2024
What makes a strong program description? In this session, you will learn the importance of great program titles and descriptions, and how to write them for audiences of all ages and interests. Master the art of clear, concise, and compelling program descriptions that will engage your community. We will discuss techniques to highlight your library's programs, empowering you to attract and retain participants.
Learning Objectives:
Heather Feenaughty is the PR/Marketing Manager at Westlake Porter Public Library. Heather brings over 14 years' experience in marketing and public relations. She served as a Public Affairs Broadcast Journalist in the U.S. Army for five years and spent seven years at Case Western Reserve University’s Undergraduate Admissions marketing team. Heather has been in the library world for 2 years and plans to add many more. Heather has yet to receive the prestigious Cannes Lions Award for Creative Effectiveness but is a five-time local scarecrow contest winner (should be six), won a Rosette at the Cuyahoga County Fair in the crochet division, and spear-headed WPPL’s Westlake in Bloom third place win.
Location: Online via Zoom
5/1/2024
What makes a strong program description? In this session, you will learn the importance of great program titles and descriptions, and how to write them for audiences of all ages and interests. Master the art of clear, concise, and compelling program descriptions that will engage your community. We will discuss techniques to highlight your library's programs, empowering you to attract and retain participants.
Learning Objectives:
- How to title your programs
- Write clear, engaging program descriptions
- How to write for different audiences and mediums
Heather Feenaughty is the PR/Marketing Manager at Westlake Porter Public Library. Heather brings over 14 years' experience in marketing and public relations. She served as a Public Affairs Broadcast Journalist in the U.S. Army for five years and spent seven years at Case Western Reserve University’s Undergraduate Admissions marketing team. Heather has been in the library world for 2 years and plans to add many more. Heather has yet to receive the prestigious Cannes Lions Award for Creative Effectiveness but is a five-time local scarecrow contest winner (should be six), won a Rosette at the Cuyahoga County Fair in the crochet division, and spear-headed WPPL’s Westlake in Bloom third place win.Location: Online via Zoom
Using Words to Invite: Crafting Great Program Descriptions
5/1/2024
Recorded 5/1/24
What makes a strong program description? In this session, you will learn the importance of great program titles and descriptions, and how to write them for audiences of all ages and interests. Master the art of clear, concise, and compelling program descriptions that will engage your community. We will discuss techniques to highlight your library's programs, empowering you to attract and retain participants.
Learning Objectives:
Heather Feenaughty is the PR/Marketing Manager at Westlake Porter Public Library. Heather brings over 14 years' experience in marketing and public relations. She served as a Public Affairs Broadcast Journalist in the U.S. Army for five years and spent seven years at Case Western Reserve University’s Undergraduate Admissions marketing team. Heather has been in the library world for 2 years and plans to add many more. Heather has yet to receive the prestigious Cannes Lions Award for Creative Effectiveness but is a five-time local scarecrow contest winner (should be six), won a Rosette at the Cuyahoga County Fair in the crochet division, and spear-headed WPPL’s Westlake in Bloom third place win.
Location: Online via Zoom
5/1/2024
Recorded 5/1/24What makes a strong program description? In this session, you will learn the importance of great program titles and descriptions, and how to write them for audiences of all ages and interests. Master the art of clear, concise, and compelling program descriptions that will engage your community. We will discuss techniques to highlight your library's programs, empowering you to attract and retain participants.
Learning Objectives:
- How to title your programs
- Write clear, engaging program descriptions
- How to write for different audiences and mediums
Heather Feenaughty is the PR/Marketing Manager at Westlake Porter Public Library. Heather brings over 14 years' experience in marketing and public relations. She served as a Public Affairs Broadcast Journalist in the U.S. Army for five years and spent seven years at Case Western Reserve University’s Undergraduate Admissions marketing team. Heather has been in the library world for 2 years and plans to add many more. Heather has yet to receive the prestigious Cannes Lions Award for Creative Effectiveness but is a five-time local scarecrow contest winner (should be six), won a Rosette at the Cuyahoga County Fair in the crochet division, and spear-headed WPPL’s Westlake in Bloom third place win.Location: Online via Zoom
Outreach Networking Meeting
5/7/2024
Here is an opportunity to share your challenges and successes with other staff involved in library outreach. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online
Via Zoom
5/7/2024
Here is an opportunity to share your challenges and successes with other staff involved in library outreach. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online
Via Zoom
Dynamic Dialogue: Understanding Socio-economic Diversity and Uplifting Underserved Communities
5/9/2024
Jami Lee Harris is the Adult Education Services Corrections Specialist for Aspire Greater Cleveland, a department within the Cuyahoga County Public Library, where she coordinates all educational programing for five corrections and reentry facilities. Jami is responsible for teaching classes, scheduling instructors, and managing a variety of grants and reporting requirements.
IIA (International Institute of Akron) 101 and Inclusion in the Library
Join us for an informative presentation by the International Institute of Akron as they delve into their comprehensive array of services designed to support immigrants and refugees, from facilitating housing, education, and workforce training, to providing social services and legal assistance. Gain insights into different immigration statuses and understand the journey refugees and asylees undertake to reach Akron. Additionally, discover strategies for fostering inclusivity in libraries to create welcoming environments for refugees and immigrants.
Presenter:
Liv Randall is the Communications and Development Specialist at the International Institute of Akron. Her roles include external communications, such as updating IIA’s social media, blog, and newsletters, as well as applying for grant funding on behalf of IIA and community outreach. Prior to joining IIA, Liv worked at a refugee resettlement agency in Cleveland for multiple years, giving her experience with resettlement services in Northeast Ohio as a whole. Liv graduated from the Ohio State University in 2020 with a Bachelor of Arts in International Relations and Middle East Studies.
Community ESL Classes at Public Libraries: The Why and How
We know that libraries are safe spaces that welcome all people. Places that can be particularly helpful for refugees and new Americans to come for resources and support. Public libraries, in particular, are at a unique advantage in reaching underserved adult ESL learners. It's already happening. Libraries are hosting ESL conversation groups, citizenship classes, and language tutoring. But how do we best increase our effectiveness and reach? In this session, we will discuss how ESL language programming can enrich a library’s relationship with our immigrant neighbors and increase equitable access to resources through addressing the language barrier. Join us to learn about a new community ESL class curriculum developed by Ohio ESL professionals for public libraries which is editable to be city-specific and built on information that newcomers need. This student-centered curriculum can fit a variety of English proficiency levels and focuses on community building and life skills. In this session you will learn more about the different ways public libraries can adapt to fulfill the needs of English language learners in our growing communities.
Presenter:
Dr. Gabriela Pickett is the Newest American Specialist for the Dayton Metro Library. Gabriela is an immigrant and English leaner. She provides support to immigrants by promoting equity and access to resources including teaching English as a second language. She also empowers people by facilitating cultural celebrations that will allow them to experience their own culture. One of her responsibilities is to multiply the potential of the community through engagement. “My job is evidence that the libraries of today go beyond having just books. We pay attention to the ever-changing needs of our newest community, and we try to meet them.” Gabriela created a Dayton-centric-content based ELL curriculum to help people learn English and connect them to the resources they need. The program is in its second year and has demonstrated ongoing success.
Watch for more sessions to be added soon.
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
Online Registration has closed for this event
5/9/2024
2024 Dynamic Dialogue: Understanding Socio-economic Diversity and Uplifting Underserved Communities, is an event aimed at helping libraries better serve diverse socio-economic and marginalized groups. Attendees will explore practical strategies to promote inclusivity and social equity within their library services. The day-long format of the conference will include a poverty simulation in the morning, breakout sessions in the afternoon, and will conclude with a Q&A. Breakout sessions will be scheduled so that every attendee may attend two different sessions.
Join us for a thought-provoking morning session featuring a poverty simulation. Through this immersive experience, gain invaluable insights into the daily challenges faced by individuals living in poverty. It's an opportunity to cultivate empathy and gain understanding, both of which are crucial for effective community engagement. More information coming soon.
Afternoon Breakouts:
Serving the Incarcerated and Beyond a Panel Discussion
Unlocking Potential: The Transformative Impact of Adult Education in Correctional Settings
For individuals, the absence of a high school diploma restricts access to higher education, training, and employment opportunities. Yet, for formerly incarcerated individuals, these educational deficiencies are compounded by numerous barriers and the enduring stigma they confront upon reintegration into their communities and the workforce. Returning citizens with limited education often encounter financial constraints and lack social support systems upon release, increasing their susceptibility to recidivism rather than successful community reintegration. Education plays a pivotal role in empowering individuals, expanding opportunities, and restoring self-esteem and social competency. Through strategic partnerships with nonprofit and governmental entities, the Cuyahoga County Public Library has been uniquely positioned to offer such programs within correctional facilities and community settings. This presentation will showcase the transformative impact of adult education initiatives within correctional institutions across Cuyahoga County.
Join us for a thought-provoking morning session featuring a poverty simulation. Through this immersive experience, gain invaluable insights into the daily challenges faced by individuals living in poverty. It's an opportunity to cultivate empathy and gain understanding, both of which are crucial for effective community engagement. More information coming soon.
Afternoon Breakouts:
Serving the Incarcerated and Beyond a Panel Discussion
Unlocking Potential: The Transformative Impact of Adult Education in Correctional Settings
For individuals, the absence of a high school diploma restricts access to higher education, training, and employment opportunities. Yet, for formerly incarcerated individuals, these educational deficiencies are compounded by numerous barriers and the enduring stigma they confront upon reintegration into their communities and the workforce. Returning citizens with limited education often encounter financial constraints and lack social support systems upon release, increasing their susceptibility to recidivism rather than successful community reintegration. Education plays a pivotal role in empowering individuals, expanding opportunities, and restoring self-esteem and social competency. Through strategic partnerships with nonprofit and governmental entities, the Cuyahoga County Public Library has been uniquely positioned to offer such programs within correctional facilities and community settings. This presentation will showcase the transformative impact of adult education initiatives within correctional institutions across Cuyahoga County.
Presenter:
Jami Lee Harris is the Adult Education Services Corrections Specialist for Aspire Greater Cleveland, a department within the Cuyahoga County Public Library, where she coordinates all educational programing for five corrections and reentry facilities. Jami is responsible for teaching classes, scheduling instructors, and managing a variety of grants and reporting requirements.Before starting her position at Aspire, Jami spent four years building and expanding the Corrections Education program at Project Learn, Greater Cleveland's oldest community-based youth and adult basic education program. After a successful merger of Project Learn and the Cuyahoga County Public Library, Jami was able to continue her work in corrections education on a much larger scale.
When she’s not teaching, Jami enjoys reading fantasy novels, tabletop gaming, and attending weekend-long music and cultural festivals.
Serving the Incarcerated and Their Families
Serving every patron in a rural community, including the incarcerated and their families, can be both a challenge and a reward! Join the team from the Conneaut Public Library as they describe their organizational relationship and share tips on how to provide library resources to not only those living in correctional institutions, but also to the families affected.
Presenter:
Kathy Zappitello, Executive Director at Conneaut Public Library
In addition to her role as Executive Director, Kathy is a past president of ARSL, the Association for Rural & Small Libraries. With over 20 years of experience, she has displayed courageous commitment to leadership paired with a genuine passion for empowering others, all within the framework of rural library service.
Serving every patron in a rural community, including the incarcerated and their families, can be both a challenge and a reward! Join the team from the Conneaut Public Library as they describe their organizational relationship and share tips on how to provide library resources to not only those living in correctional institutions, but also to the families affected.
Presenter:
Kathy Zappitello, Executive Director at Conneaut Public LibraryIn addition to her role as Executive Director, Kathy is a past president of ARSL, the Association for Rural & Small Libraries. With over 20 years of experience, she has displayed courageous commitment to leadership paired with a genuine passion for empowering others, all within the framework of rural library service.
IIA (International Institute of Akron) 101 and Inclusion in the Library
Join us for an informative presentation by the International Institute of Akron as they delve into their comprehensive array of services designed to support immigrants and refugees, from facilitating housing, education, and workforce training, to providing social services and legal assistance. Gain insights into different immigration statuses and understand the journey refugees and asylees undertake to reach Akron. Additionally, discover strategies for fostering inclusivity in libraries to create welcoming environments for refugees and immigrants.
Presenter:
Liv Randall is the Communications and Development Specialist at the International Institute of Akron. Her roles include external communications, such as updating IIA’s social media, blog, and newsletters, as well as applying for grant funding on behalf of IIA and community outreach. Prior to joining IIA, Liv worked at a refugee resettlement agency in Cleveland for multiple years, giving her experience with resettlement services in Northeast Ohio as a whole. Liv graduated from the Ohio State University in 2020 with a Bachelor of Arts in International Relations and Middle East Studies.Community ESL Classes at Public Libraries: The Why and How
We know that libraries are safe spaces that welcome all people. Places that can be particularly helpful for refugees and new Americans to come for resources and support. Public libraries, in particular, are at a unique advantage in reaching underserved adult ESL learners. It's already happening. Libraries are hosting ESL conversation groups, citizenship classes, and language tutoring. But how do we best increase our effectiveness and reach? In this session, we will discuss how ESL language programming can enrich a library’s relationship with our immigrant neighbors and increase equitable access to resources through addressing the language barrier. Join us to learn about a new community ESL class curriculum developed by Ohio ESL professionals for public libraries which is editable to be city-specific and built on information that newcomers need. This student-centered curriculum can fit a variety of English proficiency levels and focuses on community building and life skills. In this session you will learn more about the different ways public libraries can adapt to fulfill the needs of English language learners in our growing communities.
Presenter:
Dr. Gabriela Pickett is the Newest American Specialist for the Dayton Metro Library. Gabriela is an immigrant and English leaner. She provides support to immigrants by promoting equity and access to resources including teaching English as a second language. She also empowers people by facilitating cultural celebrations that will allow them to experience their own culture. One of her responsibilities is to multiply the potential of the community through engagement. “My job is evidence that the libraries of today go beyond having just books. We pay attention to the ever-changing needs of our newest community, and we try to meet them.” Gabriela created a Dayton-centric-content based ELL curriculum to help people learn English and connect them to the resources they need. The program is in its second year and has demonstrated ongoing success.Watch for more sessions to be added soon.
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
Online Registration has closed for this event
Time Management Yours and Theirs
5/15/2024
This webinar is part of the 2024 New Supervisors Academy.
Time management is one of the most important skills that any manager/supervisor should have. Understanding, implementing, and following effective time management practices will help you accomplish more.
Learning objectives:
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 12 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organization and ALA’s Council Training and Engagement Committee. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.
Location: Online via Zoom
5/15/2024
This webinar is part of the 2024 New Supervisors Academy.
Time management is one of the most important skills that any manager/supervisor should have. Understanding, implementing, and following effective time management practices will help you accomplish more.
Learning objectives:
- Valuing your own time
- Setting realistic priorities
- Delegating tasks effectively
- Recognizing and avoiding time wasters
- Taking Action
- Practical Tools
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 12 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organization and ALA’s Council Training and Engagement Committee. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.Location: Online via Zoom
Time Management Yours and Theirs
5/15/2024
Recorded 5/15/24
This webinar is part of the 2024 New Supervisors Academy.
Time management is one of the most important skills that any manager/supervisor should have. Understanding, implementing, and following effective time management practices will help you accomplish more.
Learning objectives:
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 12 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organization and ALA’s Council Training and Engagement Committee. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.
Location: Online via Zoom
5/15/2024
Recorded 5/15/24This webinar is part of the 2024 New Supervisors Academy.
Time management is one of the most important skills that any manager/supervisor should have. Understanding, implementing, and following effective time management practices will help you accomplish more.
Learning objectives:
- Valuing your own time
- Setting realistic priorities
- Delegating tasks effectively
- Recognizing and avoiding time wasters
- Taking Action
- Practical Tools
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 12 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on ALA Council, ALA’s Committee on Organization and ALA’s Council Training and Engagement Committee. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.Location: Online via Zoom
Challenging Employee Conversations Without Fear
5/16/2024
You’re a manager or supervisor with an employee who is missing the mark. It’s your job to help them improve – but how do you approach that tough conversation? This webinar is designed to help you take the fear out of challenging interactions like performance improvement, discipline, and even termination. By preparing now, you can spend that challenging conversation focused on supporting your employee.
Learning Objectives:
Dr. Audrey Barbakoff is the CEO of Co/Lab Capacity, which helps libraries grow and develop through community-centered consulting. She brings more than a decade of experience in public library leadership and innovation rooted in community engagement. In addition to her MLIS she holds a doctorate in organizational change and leadership; her research focused on building capacity for equity, diversity, and inclusion in public libraries through community-led planning. Her contributions have been recognized by Library Journal Mover & Shakers, Urban Libraries Council Top Innovators, the Kitsap Peninsula Business Journal “20 Under 40” and the Freedom to Read Foundation.
Location: Online
Via Zoom
5/16/2024
You’re a manager or supervisor with an employee who is missing the mark. It’s your job to help them improve – but how do you approach that tough conversation? This webinar is designed to help you take the fear out of challenging interactions like performance improvement, discipline, and even termination. By preparing now, you can spend that challenging conversation focused on supporting your employee.
Learning Objectives:
- How to think about and prepare for challenging conversations in a way that feels constructive and authentic
- The manager's role in providing difficult feedback or news
- How to share negative feedback in a way that people can hear
Dr. Audrey Barbakoff is the CEO of Co/Lab Capacity, which helps libraries grow and develop through community-centered consulting. She brings more than a decade of experience in public library leadership and innovation rooted in community engagement. In addition to her MLIS she holds a doctorate in organizational change and leadership; her research focused on building capacity for equity, diversity, and inclusion in public libraries through community-led planning. Her contributions have been recognized by Library Journal Mover & Shakers, Urban Libraries Council Top Innovators, the Kitsap Peninsula Business Journal “20 Under 40” and the Freedom to Read Foundation.Location: Online
Via Zoom
Challenging Employee Conversations Without Fear
5/16/2024
Recorded 5/16/24
You’re a manager or supervisor with an employee who is missing the mark. It’s your job to help them improve – but how do you approach that tough conversation? This webinar is designed to help you take the fear out of challenging interactions like performance improvement, discipline, and even termination. By preparing now, you can spend that challenging conversation focused on supporting your employee.
Learning Objectives:
Dr. Audrey Barbakoff is the CEO of Co/Lab Capacity, which helps libraries grow and develop through community-centered consulting. She brings more than a decade of experience in public library leadership and innovation rooted in community engagement. In addition to her MLIS she holds a doctorate in organizational change and leadership; her research focused on building capacity for equity, diversity, and inclusion in public libraries through community-led planning. Her contributions have been recognized by Library Journal Mover & Shakers, Urban Libraries Council Top Innovators, the Kitsap Peninsula Business Journal “20 Under 40” and the Freedom to Read Foundation.
Location: Online
Via Zoom
5/16/2024
Recorded 5/16/24You’re a manager or supervisor with an employee who is missing the mark. It’s your job to help them improve – but how do you approach that tough conversation? This webinar is designed to help you take the fear out of challenging interactions like performance improvement, discipline, and even termination. By preparing now, you can spend that challenging conversation focused on supporting your employee.
Learning Objectives:
- How to think about and prepare for challenging conversations in a way that feels constructive and authentic
- The manager's role in providing difficult feedback or news
- How to share negative feedback in a way that people can hear
Dr. Audrey Barbakoff is the CEO of Co/Lab Capacity, which helps libraries grow and develop through community-centered consulting. She brings more than a decade of experience in public library leadership and innovation rooted in community engagement. In addition to her MLIS she holds a doctorate in organizational change and leadership; her research focused on building capacity for equity, diversity, and inclusion in public libraries through community-led planning. Her contributions have been recognized by Library Journal Mover & Shakers, Urban Libraries Council Top Innovators, the Kitsap Peninsula Business Journal “20 Under 40” and the Freedom to Read Foundation.Location: Online
Via Zoom
New Genealogy Networking Meeting
5/22/2024
We are excited to start this new genealogy networking group. Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jeff Laser.
Location: Online via Zoom
5/22/2024
We are excited to start this new genealogy networking group. Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jeff Laser.
Location: Online via Zoom
2024 Directors' Retreat: Fostering a Thriving Work Culture
5/23/2024 - 5/24/2024
We are excited to announce the 2024 Directors' Retreat: Fostering a Thriving Work Culture. We will be returning to the Punderson Manor Lodge & Conference Center this year. The retreat will kick off with a light breakfast on Thursday, May 23rd at 9:00 a.m. - the perfect time to catch up with your peers. The workshop will begin at 10 a.m. starting with Leading through Low-Morale Experiences: Recognizing Outcomes & Engaging Countermeasures. The afternoon will focus on How to Talk so your Board will Listen: Education, Communication, and Transformation. We will conclude the first day at 4:00 p.m. Dinner will be at 6:00 p.m. with the tradition of rich conversations to follow. The second day will start with breakfast at 8:00 a.m. followed by a program on Creating a Compassionate Workplace. We will conclude at noon with a quick lunch.
Thursday Morning, May 23rd:
Leading through Low-Morale Experiences: Recognizing Outcomes & Engaging Countermeasures
Low morale is detrimental to the health and well-being of employees, library organizations, and the communities they serve. Kaetrena Davis Kendrick has conducted extensive research on low-morale experiences in libraries, identifying various workplace behaviors, factors and events that can lead to employee disengagement, and revealing the systems and structures that enable organizational or interpersonal dysfunction or compromise how people lead. Join Kaetrena and Sunnie Scarpa, Library Director, to learn more about this important research and leave with actionable ideas that signal incremental systemic changes that will support a healthier work environment for all staff. The presenters will highlight established and emerging countermeasures for library workers, including promoting work-life balance, encouraging candid communication, and cultivating a supportive workplace culture that allows all employees to thrive. Brief pre-work is required for this event.
Presenters:
Kaetrena Davis Kendrick, MSLS earned her MSLS from the historic Clark Atlanta University School of Library and Information Studies. Her research interests include professionalism, ethics, racial and ethnic diversity in the LIS field, and the role of communities of practice in practical academic librarianship. She is co-editor of The Small and Rural Academic Library: Leveraging Resources and Overcoming Limitations (ACRL 2016) and author of two annotated bibliographies. In her daily and long-term work, Kendrick has transformed library programs, services, and culture via creativity, leadership, and advocacy. She is committed to centering well-being, creativity, and empathy in the workplace and promoting career clarity and rejuvenation to workers. In 2019, Kendrick was named the Association of College and Research Libraries Academic/Research Librarian of the Year. Learn more about her mission, coaching, and consultative services.
Sunnie Scarpa is the Director of the Wallingford Public Library, a vibrant library located in central Connecticut. She began her career as a Teen Librarian at the New Haven Free Public Library before serving as Head of Children's Services at the Wallingford Public Library for six years. She left in 2019 to accept her first Director role at the E.C. Scranton Memorial Library in Madison, CT, but was very pleased to return to lead her hometown library in 2023. Scarpa is passionate about the library field and loves to read/listen/talk and coach people on career advancement, management, and leadership topics.
Afternoon Session:
How to Talk so your Board will Listen: Education, communication, and transformation
Communication is the key to all relationships and your relationship with your Board of Managers is no exception. Join Sunnie Scarpa, Director of the Wallingford Public Library in CT, to discuss tips and tricks for defining and strengthening your connection with your Board through education and communication. This session will include time for facilitated discussion and structured group work with your fellow library leaders.
Presenter:
Sunnie Scarpa is the Director of the Wallingford Public Library
Friday, May 24th:
Creating a Compassionate Workplace
Compassion for yourself, staff, and patrons affects morale, productivity, finances, and satisfaction. Libraries are inherently caring communities and compassion can develop a space of psychological safety as well as mitigate compassion fatigue. Creating a compassionate workplace doesn’t have to be complicated or time consuming but may require a slight shift in focus.
In this interactive and reflective program, discover the science around compassion and simple techniques for cultivating compassion for yourself, others, and as a work culture.
Laura Greco is a certified wellness coach, author, and speaker/trainer with a 20+ year background in nursing who helps professionals eliminate burnout, manage stress, create life balance, and rekindle their sense of purpose and joy. She believes that self-care (body, mind, and spirit) is the basis for well-being and that we all have the capacity to make positive lifestyle changes. Her books include Wellness Made Simple, and Wellness Made Simple-for Residents. For more information please visit her website
www.YouBloomWellness.com .
Laura has a BSN (University of Michigan), Master in Adult Education (Penn State), trainings from HeartMath and the Mass General Benson Henry Mind Body Institute, and certifications in wellness coaching from both Wellcoaches and Center for Credentialing and Education.
Location: Punderson Manor Lodge & Conference Center
11755 Kinsman Road
Newbury, OH 44065
There are currently 16 spots remaining out of 36
5/23/2024 - 5/24/2024
We are excited to announce the 2024 Directors' Retreat: Fostering a Thriving Work Culture. We will be returning to the Punderson Manor Lodge & Conference Center this year. The retreat will kick off with a light breakfast on Thursday, May 23rd at 9:00 a.m. - the perfect time to catch up with your peers. The workshop will begin at 10 a.m. starting with Leading through Low-Morale Experiences: Recognizing Outcomes & Engaging Countermeasures. The afternoon will focus on How to Talk so your Board will Listen: Education, Communication, and Transformation. We will conclude the first day at 4:00 p.m. Dinner will be at 6:00 p.m. with the tradition of rich conversations to follow. The second day will start with breakfast at 8:00 a.m. followed by a program on Creating a Compassionate Workplace. We will conclude at noon with a quick lunch.
Thursday Morning, May 23rd:
Leading through Low-Morale Experiences: Recognizing Outcomes & Engaging Countermeasures
Low morale is detrimental to the health and well-being of employees, library organizations, and the communities they serve. Kaetrena Davis Kendrick has conducted extensive research on low-morale experiences in libraries, identifying various workplace behaviors, factors and events that can lead to employee disengagement, and revealing the systems and structures that enable organizational or interpersonal dysfunction or compromise how people lead. Join Kaetrena and Sunnie Scarpa, Library Director, to learn more about this important research and leave with actionable ideas that signal incremental systemic changes that will support a healthier work environment for all staff. The presenters will highlight established and emerging countermeasures for library workers, including promoting work-life balance, encouraging candid communication, and cultivating a supportive workplace culture that allows all employees to thrive. Brief pre-work is required for this event.
Presenters:
Kaetrena Davis Kendrick, MSLS earned her MSLS from the historic Clark Atlanta University School of Library and Information Studies. Her research interests include professionalism, ethics, racial and ethnic diversity in the LIS field, and the role of communities of practice in practical academic librarianship. She is co-editor of The Small and Rural Academic Library: Leveraging Resources and Overcoming Limitations (ACRL 2016) and author of two annotated bibliographies. In her daily and long-term work, Kendrick has transformed library programs, services, and culture via creativity, leadership, and advocacy. She is committed to centering well-being, creativity, and empathy in the workplace and promoting career clarity and rejuvenation to workers. In 2019, Kendrick was named the Association of College and Research Libraries Academic/Research Librarian of the Year. Learn more about her mission, coaching, and consultative services.Sunnie Scarpa is the Director of the Wallingford Public Library, a vibrant library located in central Connecticut. She began her career as a Teen Librarian at the New Haven Free Public Library before serving as Head of Children's Services at the Wallingford Public Library for six years. She left in 2019 to accept her first Director role at the E.C. Scranton Memorial Library in Madison, CT, but was very pleased to return to lead her hometown library in 2023. Scarpa is passionate about the library field and loves to read/listen/talk and coach people on career advancement, management, and leadership topics.Afternoon Session:
How to Talk so your Board will Listen: Education, communication, and transformation
Communication is the key to all relationships and your relationship with your Board of Managers is no exception. Join Sunnie Scarpa, Director of the Wallingford Public Library in CT, to discuss tips and tricks for defining and strengthening your connection with your Board through education and communication. This session will include time for facilitated discussion and structured group work with your fellow library leaders.
Presenter:
Sunnie Scarpa is the Director of the Wallingford Public Library
Friday, May 24th:
Creating a Compassionate Workplace
Compassion for yourself, staff, and patrons affects morale, productivity, finances, and satisfaction. Libraries are inherently caring communities and compassion can develop a space of psychological safety as well as mitigate compassion fatigue. Creating a compassionate workplace doesn’t have to be complicated or time consuming but may require a slight shift in focus.
In this interactive and reflective program, discover the science around compassion and simple techniques for cultivating compassion for yourself, others, and as a work culture.
- differentiate how compassion differs from pity, sympathy, and empathy
- connect how your self-care affects compassion
- design 2 strategies to boost compassion in your library
Laura Greco is a certified wellness coach, author, and speaker/trainer with a 20+ year background in nursing who helps professionals eliminate burnout, manage stress, create life balance, and rekindle their sense of purpose and joy. She believes that self-care (body, mind, and spirit) is the basis for well-being and that we all have the capacity to make positive lifestyle changes. Her books include Wellness Made Simple, and Wellness Made Simple-for Residents. For more information please visit her websitewww.YouBloomWellness.com .
Laura has a BSN (University of Michigan), Master in Adult Education (Penn State), trainings from HeartMath and the Mass General Benson Henry Mind Body Institute, and certifications in wellness coaching from both Wellcoaches and Center for Credentialing and Education.
Location: Punderson Manor Lodge & Conference Center
11755 Kinsman Road
Newbury, OH 44065
There are currently 16 spots remaining out of 36
Cross-Training in a Union Environment
5/29/2024
Are you exploring cross-training at your library, but unsure of how it fits in with your union? Cheryl Grizzell, Chief Operating Officer at Lorain Public Library System, and Jennifer Welsh, Senior Director of Public Services at Stark Library, will offer their experiences navigating this matter. They will discuss topics such as:
Presenters:
Cheryl Grizzell, Chief Operating Officer at Lorain Public Library System
Jennifer Welsh, Senior Director of Public Services at Stark Library
Location: Online via Zoom
5/29/2024
Are you exploring cross-training at your library, but unsure of how it fits in with your union? Cheryl Grizzell, Chief Operating Officer at Lorain Public Library System, and Jennifer Welsh, Senior Director of Public Services at Stark Library, will offer their experiences navigating this matter. They will discuss topics such as:
- The importance of the relationship between the union and management
- How library size & staffing may impact cross-training
- Staff members working "down" positionally versus working in multiple departments
- Considerations for libraries that already have unions, as well as those where unionizing may be on the horizon
Presenters:
Cheryl Grizzell, Chief Operating Officer at Lorain Public Library System
Jennifer Welsh, Senior Director of Public Services at Stark Library
Location: Online via Zoom
After Care: How Employees Can Care for Themselves and Their Co-Workers After Difficult Patron Interactions
6/5/2024
Difficult interactions often leave us rattled and we either want to bury the memory deep inside or chronically complain about them. Neither is helpful nor effective. We can care for ourselves and others individually and as a group. Discover some best practices (as well as some things to avoid doing) after difficult interactions.
Learning Objectives:Laura Greco is a certified wellness coach, author, and speaker/trainer with a 20+ year background in nursing who helps professionals eliminate burnout, manage stress, create life balance, and rekindle their sense of purpose and joy. She believes that self-care (body, mind, and spirit) is the basis for well-being and that we all have the capacity to make positive lifestyle changes. Her books include Wellness Made Simple, and Wellness Made Simple-for Residents. For more information please visit her website
www.YouBloomWellness.com .
Laura has a BSN (University of Michigan), Master in Adult Education (Penn State), trainings from HeartMath and the Mass General Benson Henry Mind Body Institute, and certifications in wellness coaching from both Wellcoaches and Center for Credentialing and Education.
Location: Online via Zoom
6/5/2024
Difficult interactions often leave us rattled and we either want to bury the memory deep inside or chronically complain about them. Neither is helpful nor effective. We can care for ourselves and others individually and as a group. Discover some best practices (as well as some things to avoid doing) after difficult interactions.
Learning Objectives:
- 3 aftercare techniques you can do for yourself
- 2 practices that can be done as a group
- 1 thing you can do for another team member
Laura Greco is a certified wellness coach, author, and speaker/trainer with a 20+ year background in nursing who helps professionals eliminate burnout, manage stress, create life balance, and rekindle their sense of purpose and joy. She believes that self-care (body, mind, and spirit) is the basis for well-being and that we all have the capacity to make positive lifestyle changes. Her books include Wellness Made Simple, and Wellness Made Simple-for Residents. For more information please visit her websitewww.YouBloomWellness.com .
Laura has a BSN (University of Michigan), Master in Adult Education (Penn State), trainings from HeartMath and the Mass General Benson Henry Mind Body Institute, and certifications in wellness coaching from both Wellcoaches and Center for Credentialing and Education.
Location: Online via Zoom
After Care: How Employees Can Care for Themselves and Their Co-Workers After Difficult Patron Interactions
6/5/2024
Recorded 6/5/24
Difficult interactions often leave us rattled and we either want to bury the memory deep inside or chronically complain about them. Neither is helpful nor effective. We can care for ourselves and others individually and as a group. Discover some best practices (as well as some things to avoid doing) after difficult interactions.
Learning Objectives:Laura Greco is a certified wellness coach, author, and speaker/trainer with a 20+ year background in nursing who helps professionals eliminate burnout, manage stress, create life balance, and rekindle their sense of purpose and joy. She believes that self-care (body, mind, and spirit) is the basis for well-being and that we all have the capacity to make positive lifestyle changes. Her books include Wellness Made Simple, and Wellness Made Simple-for Residents. For more information please visit her website
www.YouBloomWellness.com .
Laura has a BSN (University of Michigan), Master in Adult Education (Penn State), trainings from HeartMath and the Mass General Benson Henry Mind Body Institute, and certifications in wellness coaching from both Wellcoaches and Center for Credentialing and Education.
Location: Online via Zoom
6/5/2024
Recorded 6/5/24Difficult interactions often leave us rattled and we either want to bury the memory deep inside or chronically complain about them. Neither is helpful nor effective. We can care for ourselves and others individually and as a group. Discover some best practices (as well as some things to avoid doing) after difficult interactions.
Learning Objectives:
- 3 aftercare techniques you can do for yourself
- 2 practices that can be done as a group
- 1 thing you can do for another team member
Laura Greco is a certified wellness coach, author, and speaker/trainer with a 20+ year background in nursing who helps professionals eliminate burnout, manage stress, create life balance, and rekindle their sense of purpose and joy. She believes that self-care (body, mind, and spirit) is the basis for well-being and that we all have the capacity to make positive lifestyle changes. Her books include Wellness Made Simple, and Wellness Made Simple-for Residents. For more information please visit her websitewww.YouBloomWellness.com .
Laura has a BSN (University of Michigan), Master in Adult Education (Penn State), trainings from HeartMath and the Mass General Benson Henry Mind Body Institute, and certifications in wellness coaching from both Wellcoaches and Center for Credentialing and Education.
Location: Online via Zoom
Excel Drop-in Q & A (Excel Nerds and Novices welcome)
6/5/2024
Location: Online via Zoom
6/5/2024
Join us for a session to have your Excel questions answered. Here is an opportunity to share tips and ask questions about Excel. Do you want to learn more about quickly navigating in Excel? Excel formula basics? Using automatic color coding to create a printable work schedule based on staff availability? Summarize data you’ve exported from another system like your ILS? Power Query basics? You may email questions and files ahead to Melissa Lattanzi of time or just join us on Zoom for the conversation. Keep in mind when sharing your files to protect the innocent.
Facilitator:
Scott Trimmer currently serves as the Director of the Learning Commons at Cuyahoga Community College’s Eastern Campus, where he has been since 2014. Scott enjoys helping people use technology to meaningfully improve their lives. His staff jokes that there’s very little Scott doesn’t try to organize in a spreadsheet. While serving for more than ten years as the go-to person to answer Excel questions at a 1000+ employee University, he picked up a number of Excel tips and tricks. In recent years, Scott has developed or assisted in the creation of variety of Excel tools to facilitate administrative tasks and dashboards, simplifying workflows and making data available to less tech-savvy folks in the organization.
With a degree in Computer Science and an MBA in Organizational Leadership, Scott has effectively used Excel to enhance data accessibility in a manner that benefits his organizations.
Location: Online via Zoom
Excel Drop-in Q & A (Excel Nerds and Novices welcome)
6/5/2024
Location: Online via Zoom
6/5/2024
Recorded 6/6/24
Questions Answered:
- How to make my column headings “stick” as the spreadsheet gets longer
- How to use Power-Query effectively
- Working with Time
Join us for a session to have your Excel questions answered. Here is an opportunity to share tips and ask questions about Excel. Do you want to learn more about quickly navigating in Excel? Excel formula basics? Using automatic color coding to create a printable work schedule based on staff availability? Summarize data you’ve exported from another system like your ILS? Power Query basics? You may email questions and files ahead to Melissa Lattanzi of time or just join us on Zoom for the conversation. Keep in mind when sharing your files to protect the innocent.
Facilitator:
Scott Trimmer currently serves as the Director of the Learning Commons at Cuyahoga Community College’s Eastern Campus, where he has been since 2014. Scott enjoys helping people use technology to meaningfully improve their lives. His staff jokes that there’s very little Scott doesn’t try to organize in a spreadsheet. While serving for more than ten years as the go-to person to answer Excel questions at a 1000+ employee University, he picked up a number of Excel tips and tricks. In recent years, Scott has developed or assisted in the creation of variety of Excel tools to facilitate administrative tasks and dashboards, simplifying workflows and making data available to less tech-savvy folks in the organization.
With a degree in Computer Science and an MBA in Organizational Leadership, Scott has effectively used Excel to enhance data accessibility in a manner that benefits his organizations.
Location: Online via Zoom
Human Resource/Fiscal Officer Networking Meeting-In Person
6/7/2024
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your email when you register and 1 hour before the meeting. We hope you will join us. Please send agenda items/questions to Yvette Wasko.
Morning Session: Managing Behavioral Health Issues under the ADA and FMLA
Learning Objectives:
Jim P. Wilkins, Shareholder, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLC
Jim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Amanda S Smith, Shareholder, OSBA-Certified Specialist in Labor and Employment Law, DE&I Officer , National Diversity Council Certified Diversity Professional, Kastner Westman & Wilkins, LLC
Amanda’s unusual path to becoming a labor and employment attorney began with earning bachelor’s and master’s degrees in neuroscience at Allegheny College and Kent State University, respectively. After determining that a career in science ultimately was not for her, she took a job as a legal assistant following her graduate studies, and immediately fell in love with law.
That first position at a plaintiff’s side labor and employment firm quickly evolved into enrolling in classes at the University of Akron School of Law, where she eventually earned her juris doctor degree, summa cum laude. Her experience to-date as a management-side labor and employment attorney has led to some lively discussions at the dinner table back home with her father (a police chief) and mother (a former union president).
Amanda has found the work to be both fascinating and fulfilling. She represents employers in many types of labor and employment matters, including charges before the Equal Employment Opportunity Commission, Ohio Civil Rights Commission and other state fair employment practice agencies. She also counsels employers on litigation, arbitration and other alternative dispute resolution matters, as well as wage/hour compliance, performance and leave management, discipline, and workplace policies.
Location: Twinsburg Public Library
10050 Ravenna Rd.
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
6/7/2024
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your email when you register and 1 hour before the meeting. We hope you will join us. Please send agenda items/questions to Yvette Wasko.
Morning Session: Managing Behavioral Health Issues under the ADA and FMLA
Learning Objectives:
- How to identify behavioral health issues in your workforce.
- Assessing when a behavioral health issue is a serious health condition under the FMLA and/or a disability under the ADA.
- How to manage the unique challenges presented by mental health issues, including the accommodation process under the ADA.
Jim P. Wilkins, Shareholder, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLCJim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Amanda S Smith, Shareholder, OSBA-Certified Specialist in Labor and Employment Law, DE&I Officer , National Diversity Council Certified Diversity Professional, Kastner Westman & Wilkins, LLCAmanda’s unusual path to becoming a labor and employment attorney began with earning bachelor’s and master’s degrees in neuroscience at Allegheny College and Kent State University, respectively. After determining that a career in science ultimately was not for her, she took a job as a legal assistant following her graduate studies, and immediately fell in love with law.
That first position at a plaintiff’s side labor and employment firm quickly evolved into enrolling in classes at the University of Akron School of Law, where she eventually earned her juris doctor degree, summa cum laude. Her experience to-date as a management-side labor and employment attorney has led to some lively discussions at the dinner table back home with her father (a police chief) and mother (a former union president).
Amanda has found the work to be both fascinating and fulfilling. She represents employers in many types of labor and employment matters, including charges before the Equal Employment Opportunity Commission, Ohio Civil Rights Commission and other state fair employment practice agencies. She also counsels employers on litigation, arbitration and other alternative dispute resolution matters, as well as wage/hour compliance, performance and leave management, discipline, and workplace policies.
Location: Twinsburg Public Library
10050 Ravenna Rd.
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
Human Resource/Fiscal Officer Networking Meeting-Via Zoom
6/7/2024
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your email when you register and 1 hour before the meeting. We hope you will join us. Please send agenda items/questions to Yvette Wasko.
Morning Session: Managing Behavioral Health Issues under the ADA and FMLA
Learning Objectives:
Jim P. Wilkins, Shareholder, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLC
Jim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Amanda S Smith, Shareholder, OSBA-Certified Specialist in Labor and Employment Law, DE&I Officer , National Diversity Council Certified Diversity Professional, Kastner Westman & Wilkins, LLC
Amanda’s unusual path to becoming a labor and employment attorney began with earning bachelor’s and master’s degrees in neuroscience at Allegheny College and Kent State University, respectively. After determining that a career in science ultimately was not for her, she took a job as a legal assistant following her graduate studies, and immediately fell in love with law.
That first position at a plaintiff’s side labor and employment firm quickly evolved into enrolling in classes at the University of Akron School of Law, where she eventually earned her juris doctor degree, summa cum laude. Her experience to-date as a management-side labor and employment attorney has led to some lively discussions at the dinner table back home with her father (a police chief) and mother (a former union president).
Amanda has found the work to be both fascinating and fulfilling. She represents employers in many types of labor and employment matters, including charges before the Equal Employment Opportunity Commission, Ohio Civil Rights Commission and other state fair employment practice agencies. She also counsels employers on litigation, arbitration and other alternative dispute resolution matters, as well as wage/hour compliance, performance and leave management, discipline, and workplace policies.
Location: Online via Zoom
6/7/2024
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your email when you register and 1 hour before the meeting. We hope you will join us. Please send agenda items/questions to Yvette Wasko.
Morning Session: Managing Behavioral Health Issues under the ADA and FMLA
Learning Objectives:
- How to identify behavioral health issues in your workforce.
- Assessing when a behavioral health issue is a serious health condition under the FMLA and/or a disability under the ADA.
- How to manage the unique challenges presented by mental health issues, including the accommodation process under the ADA.
Jim P. Wilkins, Shareholder, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLCJim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Amanda S Smith, Shareholder, OSBA-Certified Specialist in Labor and Employment Law, DE&I Officer , National Diversity Council Certified Diversity Professional, Kastner Westman & Wilkins, LLCAmanda’s unusual path to becoming a labor and employment attorney began with earning bachelor’s and master’s degrees in neuroscience at Allegheny College and Kent State University, respectively. After determining that a career in science ultimately was not for her, she took a job as a legal assistant following her graduate studies, and immediately fell in love with law.
That first position at a plaintiff’s side labor and employment firm quickly evolved into enrolling in classes at the University of Akron School of Law, where she eventually earned her juris doctor degree, summa cum laude. Her experience to-date as a management-side labor and employment attorney has led to some lively discussions at the dinner table back home with her father (a police chief) and mother (a former union president).
Amanda has found the work to be both fascinating and fulfilling. She represents employers in many types of labor and employment matters, including charges before the Equal Employment Opportunity Commission, Ohio Civil Rights Commission and other state fair employment practice agencies. She also counsels employers on litigation, arbitration and other alternative dispute resolution matters, as well as wage/hour compliance, performance and leave management, discipline, and workplace policies.
Location: Online via Zoom
Academic Library Directors In-Person Networking Meeting
6/10/2024
Location: Malone University
2600 Cleveland Ave NW
Canton, OH 44709
6/10/2024
Take advantage of this opportunity to share challenges and successes with your peers.
Location: Malone University
2600 Cleveland Ave NW
Canton, OH 44709
Conducting a Diversity Audit of Your Collections and Ordering: Where to Start
6/12/2024
For libraries to effectively meet their mission of serving the educational, informational, and entertainment needs of their communities, their collections must be diverse and inclusive, offering windows into and mirrors of the vast array of perspectives and stories that make up our world. Library selectors and readers’ advisors must have a keen understanding of the basic frameworks for building and maintaining collections through an equitable lens, including the ability to apply that knowledge to a collection audit.
In this course, learn from Collection Managers Dontaná McPherson-Joseph and Betsy Bird as they explore key concepts essential to cultivating and promoting inclusive and equitable collections. You'll find out more about conducting a diversity audit of your collections, and learn how to include diverse books with wider perspectives that allow you to be more responsive to the community you serve and more reflective of the diversity of our world.
Learning Objectives:
Betsy Bird is the Collection Development Manager of Evanston Public Library and the former Youth Materials Specialist of Evanston Public Library. Betsy reviews for Kirkus and hosts the blog A Fuse #8 Production for School Library Journal.
Dontaná McPherson-Joseph (she/her) is a collection management librarian at Oak Park (IL) Public Library. She has presented for Library Journal on inclusive collection development and auditing, and is an advocate for reading widely and diversely.
Location: Online via Zoom
6/12/2024
For libraries to effectively meet their mission of serving the educational, informational, and entertainment needs of their communities, their collections must be diverse and inclusive, offering windows into and mirrors of the vast array of perspectives and stories that make up our world. Library selectors and readers’ advisors must have a keen understanding of the basic frameworks for building and maintaining collections through an equitable lens, including the ability to apply that knowledge to a collection audit.
In this course, learn from Collection Managers Dontaná McPherson-Joseph and Betsy Bird as they explore key concepts essential to cultivating and promoting inclusive and equitable collections. You'll find out more about conducting a diversity audit of your collections, and learn how to include diverse books with wider perspectives that allow you to be more responsive to the community you serve and more reflective of the diversity of our world.
Learning Objectives:
- To have a thorough understanding of the different types of equity audits and which methods suit your collection best.
- To understand how equity begins with purchasing and does not stop after the audit stops.
- To consider weeding, displays, and community outreach and how each one of those factors affects the representation found in your collection.
Betsy Bird is the Collection Development Manager of Evanston Public Library and the former Youth Materials Specialist of Evanston Public Library. Betsy reviews for Kirkus and hosts the blog A Fuse #8 Production for School Library Journal. Dontaná McPherson-Joseph (she/her) is a collection management librarian at Oak Park (IL) Public Library. She has presented for Library Journal on inclusive collection development and auditing, and is an advocate for reading widely and diversely.Location: Online via Zoom
Conducting a Diversity Audit of Your Collections and Ordering: Where to Start
6/12/2024
Recorded 6/12/24
For libraries to effectively meet their mission of serving the educational, informational, and entertainment needs of their communities, their collections must be diverse and inclusive, offering windows into and mirrors of the vast array of perspectives and stories that make up our world. Library selectors and readers’ advisors must have a keen understanding of the basic frameworks for building and maintaining collections through an equitable lens, including the ability to apply that knowledge to a collection audit.
In this course, learn from Collection Managers Dontaná McPherson-Joseph and Betsy Bird as they explore key concepts essential to cultivating and promoting inclusive and equitable collections. You'll find out more about conducting a diversity audit of your collections, and learn how to include diverse books with wider perspectives that allow you to be more responsive to the community you serve and more reflective of the diversity of our world.
Learning Objectives:
Betsy Bird is the Collection Development Manager of Evanston Public Library and the former Youth Materials Specialist of Evanston Public Library. Betsy reviews for Kirkus and hosts the blog A Fuse #8 Production for School Library Journal.
Dontaná McPherson-Joseph (she/her) is a collection management librarian at Oak Park (IL) Public Library. She has presented for Library Journal on inclusive collection development and auditing, and is an advocate for reading widely and diversely.
Location: Online via Zoom
6/12/2024
Recorded 6/12/24For libraries to effectively meet their mission of serving the educational, informational, and entertainment needs of their communities, their collections must be diverse and inclusive, offering windows into and mirrors of the vast array of perspectives and stories that make up our world. Library selectors and readers’ advisors must have a keen understanding of the basic frameworks for building and maintaining collections through an equitable lens, including the ability to apply that knowledge to a collection audit.
In this course, learn from Collection Managers Dontaná McPherson-Joseph and Betsy Bird as they explore key concepts essential to cultivating and promoting inclusive and equitable collections. You'll find out more about conducting a diversity audit of your collections, and learn how to include diverse books with wider perspectives that allow you to be more responsive to the community you serve and more reflective of the diversity of our world.
Learning Objectives:
- To have a thorough understanding of the different types of equity audits and which methods suit your collection best.
- To understand how equity begins with purchasing and does not stop after the audit stops.
- To consider weeding, displays, and community outreach and how each one of those factors affects the representation found in your collection.
Betsy Bird is the Collection Development Manager of Evanston Public Library and the former Youth Materials Specialist of Evanston Public Library. Betsy reviews for Kirkus and hosts the blog A Fuse #8 Production for School Library Journal. Dontaná McPherson-Joseph (she/her) is a collection management librarian at Oak Park (IL) Public Library. She has presented for Library Journal on inclusive collection development and auditing, and is an advocate for reading widely and diversely.Location: Online via Zoom
Mental Health First Aid
6/13/2024
Mental Health First Aid is a training course designed to give members of the public key skills to help someone who is developing a mental health problem or experiencing a mental health crisis. Just as CPR training helps a layperson without medical training assist an individual following a heart attack, Mental Health First Aid training helps a layperson assist someone experiencing a mental health crisis. This course will run 9:00 am - 3:30 pm. There will be two hours worth of pre-work before the live instructor-led online workshop. This course is limited to 30. Register for this class only if you are able to attend. This class will not be archived.
The evidence behind Mental Health First Aid demonstrates that it makes people feel more comfortable managing a crisis situation and builds mental health literacy — helping the public identify, understand and respond to signs of mental illness. Specifically, studies found that those who trained in Mental Health First Aid have greater confidence in providing help to others, greater likelihood of advising people to seek professional help, improved concordance with health professionals about treatments, and decreased stigmatizing attitudes.
Learning Objectives:
Jeremy Streem is an award winning MHFA instructor within the Ohio Army National Guard and the Northeast Ohio VA Medical Center. Jeremy also provides MHFA training to communities at large with the Ohio Suicide Prevention Foundation. Jeremy has been a member of the Ohio Army National Guard for over 22 years, including 1 deployment, achieving the rank of Sergeant First Class and specializing in supporting other Soldiers in need. Jeremy is also a Master Resilience Trainer, certified through the University of Pennsylvania, and has taught Resilience and Effective Communication strategies to over 2,500 Soldiers as well as the general public. SFC Streem's military experience and education allows him to teach MHFA within the VA, Ohio National Guard, and local communities, providing a Veteran's perspective to the unique challenges of supporting and caring for our military population. Jeremy was recognized by the National Council for Behavioral Health as one of the Top Veterans Mental Health First Aid Instructors for both 2018 and 2019, as well as the Top Mental Health First Aid instructor in the State of Ohio in 2019.
Location: Online via Zoom
There are currently 11 spots remaining out of 30
6/13/2024
Mental Health First Aid is a training course designed to give members of the public key skills to help someone who is developing a mental health problem or experiencing a mental health crisis. Just as CPR training helps a layperson without medical training assist an individual following a heart attack, Mental Health First Aid training helps a layperson assist someone experiencing a mental health crisis. This course will run 9:00 am - 3:30 pm. There will be two hours worth of pre-work before the live instructor-led online workshop. This course is limited to 30. Register for this class only if you are able to attend. This class will not be archived.
The evidence behind Mental Health First Aid demonstrates that it makes people feel more comfortable managing a crisis situation and builds mental health literacy — helping the public identify, understand and respond to signs of mental illness. Specifically, studies found that those who trained in Mental Health First Aid have greater confidence in providing help to others, greater likelihood of advising people to seek professional help, improved concordance with health professionals about treatments, and decreased stigmatizing attitudes.
Learning Objectives:
- Recognize the potential risk factors and warning signs for a range of mental health problems, including: depression, anxiety/trauma, psychosis and psychotic disorders, substance use disorders, and self-injury
- Use a 5-step action plan to help an individual in crisis connect with appropriate professional help
- Interpret the prevalence of various mental health disorders in the U.S. and the need for reduced negative attitudes in their communities
- Apply knowledge of the appropriate professional, peer, social, and self-help resources available to help someone
Jeremy Streem is an award winning MHFA instructor within the Ohio Army National Guard and the Northeast Ohio VA Medical Center. Jeremy also provides MHFA training to communities at large with the Ohio Suicide Prevention Foundation. Jeremy has been a member of the Ohio Army National Guard for over 22 years, including 1 deployment, achieving the rank of Sergeant First Class and specializing in supporting other Soldiers in need. Jeremy is also a Master Resilience Trainer, certified through the University of Pennsylvania, and has taught Resilience and Effective Communication strategies to over 2,500 Soldiers as well as the general public. SFC Streem's military experience and education allows him to teach MHFA within the VA, Ohio National Guard, and local communities, providing a Veteran's perspective to the unique challenges of supporting and caring for our military population. Jeremy was recognized by the National Council for Behavioral Health as one of the Top Veterans Mental Health First Aid Instructors for both 2018 and 2019, as well as the Top Mental Health First Aid instructor in the State of Ohio in 2019. Location: Online via Zoom
There are currently 11 spots remaining out of 30
Artificial Intelligence and the Library: A Beginner's Guide
6/20/2024
More and more we hear about artificial intelligence (AI), but what is it exactly? Even as AI continues to develop as a technology, its influence can already be felt in libraries. Our speaker will explore the many ways AI has begun to impact our organizations and our patrons, before preparing attendees for what advancements lie ahead in the near future.
Learning Objectives:
Nick Tanzi is a nationally recognized library technology consultant, and author of the books Making the Most of Digital Collections Through Training and Outreach (2016) and Best Technologies for Public Libraries: Policies, Programs, and Services (2020). From 2019-2021, Tanzi served as the column editor for Public Library Magazine’s “The Wired Library”. His work has also been featured in publications including VOYA Magazine, Computers in Libraries, Library Journal, and Marketing Library Services.
Location: Online via Zoom
6/20/2024
More and more we hear about artificial intelligence (AI), but what is it exactly? Even as AI continues to develop as a technology, its influence can already be felt in libraries. Our speaker will explore the many ways AI has begun to impact our organizations and our patrons, before preparing attendees for what advancements lie ahead in the near future.
Learning Objectives:
- Learn the basic concepts and terminology of artificial intelligence (AI).
- Understand the current impact AI is having on libraries.
- Plan for the program, policy, and service implications of AI.
Nick Tanzi is a nationally recognized library technology consultant, and author of the books Making the Most of Digital Collections Through Training and Outreach (2016) and Best Technologies for Public Libraries: Policies, Programs, and Services (2020). From 2019-2021, Tanzi served as the column editor for Public Library Magazine’s “The Wired Library”. His work has also been featured in publications including VOYA Magazine, Computers in Libraries, Library Journal, and Marketing Library Services.Location: Online via Zoom
Artificial Intelligence and the Library: A Beginner's Guide
6/20/2024
Recorded 6/20/24
More and more we hear about artificial intelligence (AI), but what is it exactly? Even as AI continues to develop as a technology, its influence can already be felt in libraries. Our speaker will explore the many ways AI has begun to impact our organizations and our patrons, before preparing attendees for what advancements lie ahead in the near future.
Learning Objectives:
Nick Tanzi is a nationally recognized library technology consultant, and author of the books Making the Most of Digital Collections Through Training and Outreach (2016) and Best Technologies for Public Libraries: Policies, Programs, and Services (2020). From 2019-2021, Tanzi served as the column editor for Public Library Magazine’s “The Wired Library”. His work has also been featured in publications including VOYA Magazine, Computers in Libraries, Library Journal, and Marketing Library Services.
Location: Online via Zoom
6/20/2024
Recorded 6/20/24More and more we hear about artificial intelligence (AI), but what is it exactly? Even as AI continues to develop as a technology, its influence can already be felt in libraries. Our speaker will explore the many ways AI has begun to impact our organizations and our patrons, before preparing attendees for what advancements lie ahead in the near future.
Learning Objectives:
- Learn the basic concepts and terminology of artificial intelligence (AI).
- Understand the current impact AI is having on libraries.
- Plan for the program, policy, and service implications of AI.
Nick Tanzi is a nationally recognized library technology consultant, and author of the books Making the Most of Digital Collections Through Training and Outreach (2016) and Best Technologies for Public Libraries: Policies, Programs, and Services (2020). From 2019-2021, Tanzi served as the column editor for Public Library Magazine’s “The Wired Library”. His work has also been featured in publications including VOYA Magazine, Computers in Libraries, Library Journal, and Marketing Library Services.Location: Online via Zoom
Empathic Design: Center Your Library with Empathy, Compassion, and Purpose
7/10/2024
Jennifer Blair is the Head of User Services and Assistant Professor at Azusa Pacific University. Her role is dedicated to the user experience, including marketing the library, and teaching. She has extensive experience teaching online courses in design and computer literacy. Jennifer holds a B.A. in Graphic Design, a M.A in Education with an emphasis in Educational Multimedia, and a M.S. in Library and Information Studies. Her experience in academic and public libraries as well as work experience in art and design allow her to employ visionary strategies to enrich progress and enhance advancement for students.
Location: Online via Zoom
7/10/2024
Empathic design, often referred to as empathetic design, takes a user-centered approach with empathy and compassion towards your user. Through observation and listening, empathic design calls libraries to analyze and apply what users need with empathy and purpose. Through visualization and creativity, you will develop knowledge and skills to identify critical needs of your library. Counter to individualistic ideals and gratifications, you will learn the importance of seeing the library through the eyes of others with compassion and grace, putting aside preconceived notions to establish a library that seeks solutions to the problems of the people they serve.
Learning Objectives:
- Learn empathy skills and translate it to empathic design.
- Find deeper meaning to people’s needs through observation and motivations.
- Discover and identify behavior to influence problems and solutions.
- Develop creativity and practical application in empathic design.
Jennifer Blair is the Head of User Services and Assistant Professor at Azusa Pacific University. Her role is dedicated to the user experience, including marketing the library, and teaching. She has extensive experience teaching online courses in design and computer literacy. Jennifer holds a B.A. in Graphic Design, a M.A in Education with an emphasis in Educational Multimedia, and a M.S. in Library and Information Studies. Her experience in academic and public libraries as well as work experience in art and design allow her to employ visionary strategies to enrich progress and enhance advancement for students.
Location: Online via Zoom
Empathic Design: Center Your Library with Empathy, Compassion, and Purpose
7/10/2024
Jennifer Blair is the Head of User Services and Assistant Professor at Azusa Pacific University. Her role is dedicated to the user experience, including marketing the library, and teaching. She has extensive experience teaching online courses in design and computer literacy. Jennifer holds a B.A. in Graphic Design, a M.A in Education with an emphasis in Educational Multimedia, and a M.S. in Library and Information Studies. Her experience in academic and public libraries as well as work experience in art and design allow her to employ visionary strategies to enrich progress and enhance advancement for students.
Location: Online via Zoom
7/10/2024
Recorded 7/10/24
Empathic design, often referred to as empathetic design, takes a user-centered approach with empathy and compassion towards your user. Through observation and listening, empathic design calls libraries to analyze and apply what users need with empathy and purpose. Through visualization and creativity, you will develop knowledge and skills to identify critical needs of your library. Counter to individualistic ideals and gratifications, you will learn the importance of seeing the library through the eyes of others with compassion and grace, putting aside preconceived notions to establish a library that seeks solutions to the problems of the people they serve.
Learning Objectives:
- Learn empathy skills and translate it to empathic design.
- Find deeper meaning to people’s needs through observation and motivations.
- Discover and identify behavior to influence problems and solutions.
- Develop creativity and practical application in empathic design.
Jennifer Blair is the Head of User Services and Assistant Professor at Azusa Pacific University. Her role is dedicated to the user experience, including marketing the library, and teaching. She has extensive experience teaching online courses in design and computer literacy. Jennifer holds a B.A. in Graphic Design, a M.A in Education with an emphasis in Educational Multimedia, and a M.S. in Library and Information Studies. Her experience in academic and public libraries as well as work experience in art and design allow her to employ visionary strategies to enrich progress and enhance advancement for students.
Location: Online via Zoom
Practical Budget Management: How to Avoid Disaster, Make Smart Moves, Report Responsibly, and Stress Less About your Budget!
7/17/2024
Whether you’re a newly minted library staffer responsible for the budget for Summer Reading, a Director concerned with making the most of your budget, or have budgeting responsibilities somewhere in between, budgeting can be intimidating. Join Wendy Bartlett, Collection Development & Acquisitions Manager for Cuyahoga County Public Library, and learn basic budgeting do’s and don’ts, how to be ready for unexpected decreases in funding, how to cope if you mess up, and how to educate yourself about the bigger budgeting picture. You’ll leave with practical ideas (and tools!) that will make working with the budget a pleasure rather than a chore.
Learning Objectives:
Presenter:
Wendy Bartlett serves as the Collection Development & Acquisitions Manager for Cuyahoga County Public Library, a position she has held since 2009. Before that, Wendy was the branch manager for the Beachwood Branch of CCPL, and before that, the Assistant Director of the Kent Free Library. Wendy was the Regional Manager of the Cleveland-Pittsburgh Borders stories before joining the library world. She also served as a Councilperson for the Village of Lodi, her hometown in her twenties, where she first learned about budgeting for government agencies.
Location: Online
Via Zoom
7/17/2024
Whether you’re a newly minted library staffer responsible for the budget for Summer Reading, a Director concerned with making the most of your budget, or have budgeting responsibilities somewhere in between, budgeting can be intimidating. Join Wendy Bartlett, Collection Development & Acquisitions Manager for Cuyahoga County Public Library, and learn basic budgeting do’s and don’ts, how to be ready for unexpected decreases in funding, how to cope if you mess up, and how to educate yourself about the bigger budgeting picture. You’ll leave with practical ideas (and tools!) that will make working with the budget a pleasure rather than a chore.
Learning Objectives:
- Basic budgeting do’s and don’ts
- Prepare for the unexpected
- How to handle a mistake
- Understanding the bigger budgeting picture
Presenter:
Wendy Bartlett serves as the Collection Development & Acquisitions Manager for Cuyahoga County Public Library, a position she has held since 2009. Before that, Wendy was the branch manager for the Beachwood Branch of CCPL, and before that, the Assistant Director of the Kent Free Library. Wendy was the Regional Manager of the Cleveland-Pittsburgh Borders stories before joining the library world. She also served as a Councilperson for the Village of Lodi, her hometown in her twenties, where she first learned about budgeting for government agencies.Location: Online
Via Zoom
Practical Budget Management: How to Avoid Disaster, Make Smart Moves, Report Responsibly, and Stress Less About your Budget!
7/17/2024
Recorded 7/17/24
Whether you’re a newly minted library staffer responsible for the budget for Summer Reading, a Director concerned with making the most of your budget, or have budgeting responsibilities somewhere in between, budgeting can be intimidating. Join Wendy Bartlett, Collection Development & Acquisitions Manager for Cuyahoga County Public Library, and learn basic budgeting do’s and don’ts, how to be ready for unexpected decreases in funding, how to cope if you mess up, and how to educate yourself about the bigger budgeting picture. You’ll leave with practical ideas (and tools!) that will make working with the budget a pleasure rather than a chore.
Learning Objectives:
Presenter:
Wendy Bartlett serves as the Collection Development & Acquisitions Manager for Cuyahoga County Public Library, a position she has held since 2009. Before that, Wendy was the branch manager for the Beachwood Branch of CCPL, and before that, the Assistant Director of the Kent Free Library. Wendy was the Regional Manager of the Cleveland-Pittsburgh Borders stores before joining the library world. She also served as a Councilperson for the Village of Lodi, her hometown in her twenties, where she first learned about budgeting for government agencies.
Location: Online
Via Zoom
7/17/2024
Recorded 7/17/24Whether you’re a newly minted library staffer responsible for the budget for Summer Reading, a Director concerned with making the most of your budget, or have budgeting responsibilities somewhere in between, budgeting can be intimidating. Join Wendy Bartlett, Collection Development & Acquisitions Manager for Cuyahoga County Public Library, and learn basic budgeting do’s and don’ts, how to be ready for unexpected decreases in funding, how to cope if you mess up, and how to educate yourself about the bigger budgeting picture. You’ll leave with practical ideas (and tools!) that will make working with the budget a pleasure rather than a chore.
Learning Objectives:
- Basic budgeting do’s and don’ts
- Prepare for the unexpected
- How to handle a mistake
- Understanding the bigger budgeting picture
Presenter:
Wendy Bartlett serves as the Collection Development & Acquisitions Manager for Cuyahoga County Public Library, a position she has held since 2009. Before that, Wendy was the branch manager for the Beachwood Branch of CCPL, and before that, the Assistant Director of the Kent Free Library. Wendy was the Regional Manager of the Cleveland-Pittsburgh Borders stores before joining the library world. She also served as a Councilperson for the Village of Lodi, her hometown in her twenties, where she first learned about budgeting for government agencies.Location: Online
Via Zoom
Employee Resource Groups and Why They Matter
7/18/2024
Employee Resource Groups (ERGs) offer staff a way to connect with other staff members across their organization that share similar identities, backgrounds, or life experiences. Not only can ERGs provide support and resources to their members, they can serve as a collective voice to communicate changes or areas that need additional support within the organization. This webinar will discuss building an ERG that aligns with the goals of the organization and supports staff both in the group and in the organization.
Presenter:
Kristy Lorenz is an Information Services Specialist for Columbus Metropolitan Library. She has been with the organization since 2016, working primarily in the public services department. She was on temporary assignment in Marketing & Communications for 2 years and during that time she was responsible for planning and coordinating large events and campaigns that take place at Main Library and across the 22 branch locations. In 2020, Columbus Metropolitan Library began creating the infrastructure for employee resource groups. Kristy is one of the founding members of the Working Caregivers Employee Resource Group.
Location: Online via Zoom
7/18/2024
Employee Resource Groups (ERGs) offer staff a way to connect with other staff members across their organization that share similar identities, backgrounds, or life experiences. Not only can ERGs provide support and resources to their members, they can serve as a collective voice to communicate changes or areas that need additional support within the organization. This webinar will discuss building an ERG that aligns with the goals of the organization and supports staff both in the group and in the organization.
Presenter:
Kristy Lorenz is an Information Services Specialist for Columbus Metropolitan Library. She has been with the organization since 2016, working primarily in the public services department. She was on temporary assignment in Marketing & Communications for 2 years and during that time she was responsible for planning and coordinating large events and campaigns that take place at Main Library and across the 22 branch locations. In 2020, Columbus Metropolitan Library began creating the infrastructure for employee resource groups. Kristy is one of the founding members of the Working Caregivers Employee Resource Group.
Location: Online via Zoom
Employee Resource Groups and Why They Matter
7/18/2024
Recorded 7/18/24
Employee Resource Groups (ERGs) offer staff a way to connect with other staff members across their organization that share similar identities, backgrounds, or life experiences. Not only can ERGs provide support and resources to their members, they can serve as a collective voice to communicate changes or areas that need additional support within the organization. This webinar will discuss building an ERG that aligns with the goals of the organization and supports staff both in the group and in the organization.
Presenter:
Kristy Lorenz is an Information Services Specialist for Columbus Metropolitan Library. She has been with the organization since 2016, working primarily in the public services department. She was on temporary assignment in Marketing & Communications for 2 years and during that time she was responsible for planning and coordinating large events and campaigns that take place at Main Library and across the 22 branch locations. In 2020, Columbus Metropolitan Library began creating the infrastructure for employee resource groups. Kristy is one of the founding members of the Working Caregivers Employee Resource Group.
Location: Online via Zoom
7/18/2024
Recorded 7/18/24Employee Resource Groups (ERGs) offer staff a way to connect with other staff members across their organization that share similar identities, backgrounds, or life experiences. Not only can ERGs provide support and resources to their members, they can serve as a collective voice to communicate changes or areas that need additional support within the organization. This webinar will discuss building an ERG that aligns with the goals of the organization and supports staff both in the group and in the organization.
Presenter:
Kristy Lorenz is an Information Services Specialist for Columbus Metropolitan Library. She has been with the organization since 2016, working primarily in the public services department. She was on temporary assignment in Marketing & Communications for 2 years and during that time she was responsible for planning and coordinating large events and campaigns that take place at Main Library and across the 22 branch locations. In 2020, Columbus Metropolitan Library began creating the infrastructure for employee resource groups. Kristy is one of the founding members of the Working Caregivers Employee Resource Group.
Location: Online via Zoom
Building Digital Communities: Tips and Tricks for Enhancing Your Social Media + Video Content
7/24/2024
All libraries are filled with stories, and we're not just talking books. In this presentation, we will look at organic ways to grow your digital communities on all the common social media platforms. We'll look at strategies that amplify your social media presence and show you free tools that you can use to create standout content. Whether social media is your main job, or something you're just trying out, this presentation gives you the tools to make your life easier.
Learning Objectives:
Connor Dunwoodie is an Emmy-winning storyteller, and the founder of Chronicle Creative, a video production and digital content studio based in Columbus, OH. Connor has spent the better part of a decade in the digital storytelling business.
Location: Online via Zoom
7/24/2024
All libraries are filled with stories, and we're not just talking books. In this presentation, we will look at organic ways to grow your digital communities on all the common social media platforms. We'll look at strategies that amplify your social media presence and show you free tools that you can use to create standout content. Whether social media is your main job, or something you're just trying out, this presentation gives you the tools to make your life easier.
Learning Objectives:
- Learn what social media channels are right for you + what types of content you should post
- Takeaway several strategies that can help you grow your channels organically
- Gain knowledge of free tools that exist that can streamline your content creation
Connor Dunwoodie is an Emmy-winning storyteller, and the founder of Chronicle Creative, a video production and digital content studio based in Columbus, OH. Connor has spent the better part of a decade in the digital storytelling business.Location: Online via Zoom
Building Digital Communities: Tips and Tricks for Enhancing Your Social Media + Video Content
7/24/2024
Recorded 7/24/24
All libraries are filled with stories, and we're not just talking books. In this presentation, we will look at organic ways to grow your digital communities on all the common social media platforms. We'll look at strategies that amplify your social media presence and show you free tools that you can use to create standout content. Whether social media is your main job, or something you're just trying out, this presentation gives you the tools to make your life easier.
Learning Objectives:
Connor Dunwoodie is an Emmy-winning storyteller, and the founder of Chronicle Creative, a video production and digital content studio based in Columbus, OH. Connor has spent the better part of a decade in the digital storytelling business.
Location: Online via Zoom
7/24/2024
Recorded 7/24/24All libraries are filled with stories, and we're not just talking books. In this presentation, we will look at organic ways to grow your digital communities on all the common social media platforms. We'll look at strategies that amplify your social media presence and show you free tools that you can use to create standout content. Whether social media is your main job, or something you're just trying out, this presentation gives you the tools to make your life easier.
Learning Objectives:
- Learn what social media channels are right for you + what types of content you should post
- Takeaway several strategies that can help you grow your channels organically
- Gain knowledge of free tools that exist that can streamline your content creation
Connor Dunwoodie is an Emmy-winning storyteller, and the founder of Chronicle Creative, a video production and digital content studio based in Columbus, OH. Connor has spent the better part of a decade in the digital storytelling business.Location: Online via Zoom
Putting Our Words into Action: A Toolkit for Customer Service
7/31/2024
Everyone says “we offer good customer service to our patrons,” but there is often a gap between saying and doing. The Sequoyah Regional Library System (SRLS) has developed a customer service plan based on action statements meant to empower staff in service consistency, putting our words into action. Join SRLS staff as they discuss the creation of the Patron Experience Toolkit, a resource designed to support staff in developing their skills to serve a diverse community.
Presenter:
Rebecca Camp has been working in Public Libraries for 12 years, and is currently serving as the Patron Experience Manager for the Sequoyah Regional Library System.
Location: Online via Zoom
7/31/2024
Everyone says “we offer good customer service to our patrons,” but there is often a gap between saying and doing. The Sequoyah Regional Library System (SRLS) has developed a customer service plan based on action statements meant to empower staff in service consistency, putting our words into action. Join SRLS staff as they discuss the creation of the Patron Experience Toolkit, a resource designed to support staff in developing their skills to serve a diverse community.
Presenter:
Rebecca Camp has been working in Public Libraries for 12 years, and is currently serving as the Patron Experience Manager for the Sequoyah Regional Library System.
Location: Online via Zoom
Putting Our Words into Action: A Toolkit for Customer Service
7/31/2024
Recorded 731/24
Everyone says “we offer good customer service to our patrons,” but there is often a gap between saying and doing. The Sequoyah Regional Library System (SRLS) has developed a customer service plan based on action statements meant to empower staff in service consistency, putting our words into action. Join SRLS staff as they discuss the creation of the Patron Experience Toolkit, a resource designed to support staff in developing their skills to serve a diverse community.
Presenter:
Rebecca Camp has been working in Public Libraries for 12 years, and is currently serving as the Patron Experience Manager for the Sequoyah Regional Library System.
Location: Online via Zoom
7/31/2024
Recorded 731/24Everyone says “we offer good customer service to our patrons,” but there is often a gap between saying and doing. The Sequoyah Regional Library System (SRLS) has developed a customer service plan based on action statements meant to empower staff in service consistency, putting our words into action. Join SRLS staff as they discuss the creation of the Patron Experience Toolkit, a resource designed to support staff in developing their skills to serve a diverse community.
Presenter:
Rebecca Camp has been working in Public Libraries for 12 years, and is currently serving as the Patron Experience Manager for the Sequoyah Regional Library System.
Location: Online via Zoom
Engaging with Teens Beyond Your Teen Library Staff
8/15/2024
Recorded 8/15/24
This interactive presentation will foster library staff confidence in engaging with community youth by addressing common challenges faced in the workplace. It will also cover best practices through the lens of mental health and social justice.
Learning objectives:
Maggie Gall-Maynard (she/her/hers) has a BA from Evergreen State College in Olympia, WA and a MLIS, with a focus in youth librarianship, from Kent State University in Kent, OH. Maggie has served youth patrons in public libraries in Columbus, OH, Syracuse, NY, West Carrollton, OH and is currently a School Library Media Specialist at Tippecanoe Middle School in Tipp City, OH. She is also certified with Youth Mental Health First Aid through the National Council for Mental Wellbeing. In her free time, she enjoys reading, crafting, and hiking with her husband, David, and daughter, Aspasia. Email: mgallmaynard@tippcity.k12.oh.us Instagram: MrsMaggieLovesBooks
Amanda Feuerstein (she/her/hers) has a B.A. and M.A. in Spanish from Bowling Green State University in Bowling Green, OH. Amanda taught Spanish at a college level for four years and then high school Spanish for seven years. Post-pandemic she made the switch to being an Information Services Assistant at Dayton Metro Library’s West Carrollton Branch in West Carrollton, OH. She is currently studying for her MLIS at IUPUI.
Location: Online
Via Zoom
8/15/2024
Recorded 8/15/24This interactive presentation will foster library staff confidence in engaging with community youth by addressing common challenges faced in the workplace. It will also cover best practices through the lens of mental health and social justice.
Learning objectives:
- At the end of this session, participants will be able to collaborate effectively as part of a professional team to more confidently engage with youth patrons.
- At the end of this session, participants will be able to better analyze their system’s code of conduct and how it addresses behavior with a social justice lens.
- At the end of this session, participants will be able to engage responsibly and sensitively when mental health issues arise.
Maggie Gall-Maynard (she/her/hers) has a BA from Evergreen State College in Olympia, WA and a MLIS, with a focus in youth librarianship, from Kent State University in Kent, OH. Maggie has served youth patrons in public libraries in Columbus, OH, Syracuse, NY, West Carrollton, OH and is currently a School Library Media Specialist at Tippecanoe Middle School in Tipp City, OH. She is also certified with Youth Mental Health First Aid through the National Council for Mental Wellbeing. In her free time, she enjoys reading, crafting, and hiking with her husband, David, and daughter, Aspasia. Email: mgallmaynard@tippcity.k12.oh.us Instagram: MrsMaggieLovesBooksAmanda Feuerstein (she/her/hers) has a B.A. and M.A. in Spanish from Bowling Green State University in Bowling Green, OH. Amanda taught Spanish at a college level for four years and then high school Spanish for seven years. Post-pandemic she made the switch to being an Information Services Assistant at Dayton Metro Library’s West Carrollton Branch in West Carrollton, OH. She is currently studying for her MLIS at IUPUI.Location: Online
Via Zoom
LGBTQ+ 101 with an Intergenerational Perspective
8/20/2024
The LGBTQ+ 101 training is designed to create a more inclusive and understanding workplace environment by providing participants with foundational knowledge and skills related to the LGBTQ+ community. This session will also incorporate intergenerational aspects of work, identity, and communication. This training aims to foster empathy, respect, and inclusivity towards individuals of diverse sexual orientations and gender identities.
Learning Objectives:
Amanda Cole joined Plexus LGBT + Allied Chamber of Commerce as the first Executive Director in March of 2019. Her work in the non-profit sector began while a student at Antioch College during her first co-op directing an AmeriCorps program serving at-risk youth living in vulnerable communities. Since then she has been a servant leader and community activist. Amanda attended Wright State University where she pursued studies in non-profit management. After graduating she began a successful career in fundraising and development and returned to her alma mater, Antioch College, to run the annual fund and alumni relations departments. Her move to NEO was spurred by a wonderful opportunity to join the Museum of Contemporary Art leading the development department. Additionally, her community involvement and training includes leadership and change facilitation through Points of Light Youth Leadership, People’s Institute for Undoing Racism, and Nonprofit Leadership Alliance.
An avid reader and consumer of podcasts, Amanda has been most inspired by Encyclopedia Brown to choose her own adventure.
Dr. Jennifer E. Bosco (she/her) brings 20+ years of expertise in areas of business development, workplace culture, and inclusive practices. Jennifer serves as the founding Inclusion Hub Director for Plexus LGBT & Allied Chamber of Commerce for Northeast Ohio. Jennifer is also the founder of Bosco Consulting, a firm that guides businesses and organizations to align their vision and goals with a highly diverse, productive, and inclusive workplace. Her community actions include serving on the Board of Directors for Talespinner Children’s Theatre and as a member of an advocacy advising group for the LGBT Community Center of Greater Cleveland. She earned her doctorate in international and multicultural education with a concentration in human rights from University of San Francisco where her research focused on antiracism activism and the intersectionality of race and gender.
Location: Online
Via Zoom
8/20/2024
The LGBTQ+ 101 training is designed to create a more inclusive and understanding workplace environment by providing participants with foundational knowledge and skills related to the LGBTQ+ community. This session will also incorporate intergenerational aspects of work, identity, and communication. This training aims to foster empathy, respect, and inclusivity towards individuals of diverse sexual orientations and gender identities.
Learning Objectives:
- Understanding LGBTQ+ Terminology: Participants will familiarize themselves with key terms and concepts related to sexual orientation and gender identity, including but not limited to LGBTQ+, transgender, non-binary, and cisgender.
- Creating Inclusive Spaces: Participants will learn practical ways to create inclusive and welcoming environments for LGBTQ+ colleagues, clients, and customers, including language usage, policies, and organizational culture.
- Enhancing Communication and Engagement Across Generations
Amanda Cole joined Plexus LGBT + Allied Chamber of Commerce as the first Executive Director in March of 2019. Her work in the non-profit sector began while a student at Antioch College during her first co-op directing an AmeriCorps program serving at-risk youth living in vulnerable communities. Since then she has been a servant leader and community activist. Amanda attended Wright State University where she pursued studies in non-profit management. After graduating she began a successful career in fundraising and development and returned to her alma mater, Antioch College, to run the annual fund and alumni relations departments. Her move to NEO was spurred by a wonderful opportunity to join the Museum of Contemporary Art leading the development department. Additionally, her community involvement and training includes leadership and change facilitation through Points of Light Youth Leadership, People’s Institute for Undoing Racism, and Nonprofit Leadership Alliance. An avid reader and consumer of podcasts, Amanda has been most inspired by Encyclopedia Brown to choose her own adventure.
Dr. Jennifer E. Bosco (she/her) brings 20+ years of expertise in areas of business development, workplace culture, and inclusive practices. Jennifer serves as the founding Inclusion Hub Director for Plexus LGBT & Allied Chamber of Commerce for Northeast Ohio. Jennifer is also the founder of Bosco Consulting, a firm that guides businesses and organizations to align their vision and goals with a highly diverse, productive, and inclusive workplace. Her community actions include serving on the Board of Directors for Talespinner Children’s Theatre and as a member of an advocacy advising group for the LGBT Community Center of Greater Cleveland. She earned her doctorate in international and multicultural education with a concentration in human rights from University of San Francisco where her research focused on antiracism activism and the intersectionality of race and gender.Location: Online
Via Zoom
LGBTQ+ 101 with an Intergenerational Perspective
8/20/2024
Recorded 8/20/24
The LGBTQ+ 101 training is designed to create a more inclusive and understanding workplace environment by providing participants with foundational knowledge and skills related to the LGBTQ+ community. This session will also incorporate intergenerational aspects of work, identity, and communication. This training aims to foster empathy, respect, and inclusivity towards individuals of diverse sexual orientations and gender identities.
Learning Objectives:
Dr. Jennifer E. Bosco (she/her) brings 20+ years of expertise in areas of business development, workplace culture, and inclusive practices. Jennifer serves as the founding Inclusion Hub Director for Plexus LGBT & Allied Chamber of Commerce for Northeast Ohio. Jennifer is also the founder of Bosco Consulting, a firm that guides businesses and organizations to align their vision and goals with a highly diverse, productive, and inclusive workplace. Her community actions include serving on the Board of Directors for Talespinner Children’s Theatre and as a member of an advocacy advising group for the LGBT Community Center of Greater Cleveland. She earned her doctorate in international and multicultural education with a concentration in human rights from University of San Francisco where her research focused on antiracism activism and the intersectionality of race and gender.
Location: Online
Via Zoom
8/20/2024
Recorded 8/20/24The LGBTQ+ 101 training is designed to create a more inclusive and understanding workplace environment by providing participants with foundational knowledge and skills related to the LGBTQ+ community. This session will also incorporate intergenerational aspects of work, identity, and communication. This training aims to foster empathy, respect, and inclusivity towards individuals of diverse sexual orientations and gender identities.
Learning Objectives:
- Understanding LGBTQ+ Terminology: Participants will familiarize themselves with key terms and concepts related to sexual orientation and gender identity, including but not limited to LGBTQ+, transgender, non-binary, and cisgender.
- Creating Inclusive Spaces: Participants will learn practical ways to create inclusive and welcoming environments for LGBTQ+ colleagues, clients, and customers, including language usage, policies, and organizational culture.
- Enhancing Communication and Engagement Across Generations
Dr. Jennifer E. Bosco (she/her) brings 20+ years of expertise in areas of business development, workplace culture, and inclusive practices. Jennifer serves as the founding Inclusion Hub Director for Plexus LGBT & Allied Chamber of Commerce for Northeast Ohio. Jennifer is also the founder of Bosco Consulting, a firm that guides businesses and organizations to align their vision and goals with a highly diverse, productive, and inclusive workplace. Her community actions include serving on the Board of Directors for Talespinner Children’s Theatre and as a member of an advocacy advising group for the LGBT Community Center of Greater Cleveland. She earned her doctorate in international and multicultural education with a concentration in human rights from University of San Francisco where her research focused on antiracism activism and the intersectionality of race and gender.Location: Online
Via Zoom
Public Relations and Marketing Virtual Networking Meeting
8/20/2024
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder an hour before the meeting. We hope you will join us.
Email topics ahead of time to Jeff Laser.
Location: Online via Zoom
8/20/2024
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder an hour before the meeting. We hope you will join us.
Email topics ahead of time to Jeff Laser.
Location: Online via Zoom
Become a Sustainability Leader: How to Increase the Environmental Capital of your Library.
8/28/2024
Sustainability is one of the nine core values in librarianship. This webinar, which will focus specifically on the environmental aspect of sustainability, is geared towards all library staff that are interested in bolstering their library and community against the effects of climate change. It will highlight examples of how librarians can increase their library’s environmental capital through practices, collections, spaces, programs, and strategic plans.
Learning objectives
Emily Lindberg is a Youth Services Associate at Westlake Porter Public Library and earned her MLIS from Valdosta State University with a specialization in youth services. In 2021 she was certified as a cycling instructor from the League of American Bicyclists, which she uses to educate people who bike and drive how to share the road safely and legally. Emily recently worked alongside city planners to develop an active transportation plan for Lakewood, Ohio. She continues to work as an advocate for pedestrians and bicyclists by implementing programs aimed at giving residents the information, skills, and practical experience they need to take advantage of existing and future active transportation infrastructure.
Location: Online via Zoom
8/28/2024
Sustainability is one of the nine core values in librarianship. This webinar, which will focus specifically on the environmental aspect of sustainability, is geared towards all library staff that are interested in bolstering their library and community against the effects of climate change. It will highlight examples of how librarians can increase their library’s environmental capital through practices, collections, spaces, programs, and strategic plans.
Learning objectives
- Participants will learn what environmental sustainability means in the context of librarianship.
- Participants will understand why environmental stewardship is necessary and important for libraries.
- Participants will gain strategies to increase the environmental capital at their library by applying the obtainable examples given in the webinar.
Emily Lindberg is a Youth Services Associate at Westlake Porter Public Library and earned her MLIS from Valdosta State University with a specialization in youth services. In 2021 she was certified as a cycling instructor from the League of American Bicyclists, which she uses to educate people who bike and drive how to share the road safely and legally. Emily recently worked alongside city planners to develop an active transportation plan for Lakewood, Ohio. She continues to work as an advocate for pedestrians and bicyclists by implementing programs aimed at giving residents the information, skills, and practical experience they need to take advantage of existing and future active transportation infrastructure.Location: Online via Zoom
Become a Sustainability Leader: How to Increase the Environmental Capital of your Library.
8/28/2024
Recorded 8/28/24
Sustainability is one of the nine core values in librarianship. This webinar, which will focus specifically on the environmental aspect of sustainability, is geared towards all library staff that are interested in bolstering their library and community against the effects of climate change. It will highlight examples of how librarians can increase their library’s environmental capital through practices, collections, spaces, programs, and strategic plans.
Learning objectives
Emily Lindberg is a Youth Services Associate at Westlake Porter Public Library and earned her MLIS from Valdosta State University with a specialization in youth services. In 2021 she was certified as a cycling instructor from the League of American Bicyclists, which she uses to educate people who bike and drive how to share the road safely and legally. Emily recently worked alongside city planners to develop an active transportation plan for Lakewood, Ohio. She continues to work as an advocate for pedestrians and bicyclists by implementing programs aimed at giving residents the information, skills, and practical experience they need to take advantage of existing and future active transportation infrastructure.
Location: Online via Zoom
8/28/2024
Recorded 8/28/24Sustainability is one of the nine core values in librarianship. This webinar, which will focus specifically on the environmental aspect of sustainability, is geared towards all library staff that are interested in bolstering their library and community against the effects of climate change. It will highlight examples of how librarians can increase their library’s environmental capital through practices, collections, spaces, programs, and strategic plans.
Learning objectives
- Participants will learn what environmental sustainability means in the context of librarianship.
- Participants will understand why environmental stewardship is necessary and important for libraries.
- Participants will gain strategies to increase the environmental capital at their library by applying the obtainable examples given in the webinar.
Emily Lindberg is a Youth Services Associate at Westlake Porter Public Library and earned her MLIS from Valdosta State University with a specialization in youth services. In 2021 she was certified as a cycling instructor from the League of American Bicyclists, which she uses to educate people who bike and drive how to share the road safely and legally. Emily recently worked alongside city planners to develop an active transportation plan for Lakewood, Ohio. She continues to work as an advocate for pedestrians and bicyclists by implementing programs aimed at giving residents the information, skills, and practical experience they need to take advantage of existing and future active transportation infrastructure.Location: Online via Zoom
Book Discussion Networking Meeting
9/4/2024
Here is your opportunity to talk book discussion. Here from your peers on what works what doesn't. Bring your challenges and share books for book discussion. Please send Carrie Kibby any items you would like to discuss.
Location: Online
Via Zoom
9/4/2024
Here is your opportunity to talk book discussion. Here from your peers on what works what doesn't. Bring your challenges and share books for book discussion. Please send Carrie Kibby any items you would like to discuss.
Location: Online
Via Zoom
Prioritizing Self-Care for Management
9/4/2024
In our roles as supervisors and leaders, the importance of self-care is often acknowledged but frequently overlooked. Our attention is dedicated to managing our organizations, supporting our employees, and achieving our objectives. Neglecting personal well-being can detrimentally impact our teams, whereas embracing a regimen of healthy self-care can significantly enhance our effectiveness and that of our employees. Recognizing the importance of self-care is a key characteristic of effective leaders. This session will guide you in identifying when to shift your focus inward and provide essential insights into the questions to ask to begin prioritizing self-care.
Presenter:
Ragan Snead, Executive Director, Northeast Ohio Regional Library System
Location: Online via Zoom
9/4/2024
In our roles as supervisors and leaders, the importance of self-care is often acknowledged but frequently overlooked. Our attention is dedicated to managing our organizations, supporting our employees, and achieving our objectives. Neglecting personal well-being can detrimentally impact our teams, whereas embracing a regimen of healthy self-care can significantly enhance our effectiveness and that of our employees. Recognizing the importance of self-care is a key characteristic of effective leaders. This session will guide you in identifying when to shift your focus inward and provide essential insights into the questions to ask to begin prioritizing self-care.
Presenter:
Ragan Snead, Executive Director, Northeast Ohio Regional Library SystemLocation: Online via Zoom
Prioritizing Self-Care for Management
9/4/2024
Recorded 9/4/24
In our roles as supervisors and leaders, the importance of self-care is often acknowledged but frequently overlooked. Our attention is dedicated to managing our organizations, supporting our employees, and achieving our objectives. Neglecting personal well-being can detrimentally impact our teams, whereas embracing a regimen of healthy self-care can significantly enhance our effectiveness and that of our employees. Recognizing the importance of self-care is a key characteristic of effective leaders. This session will guide you in identifying when to shift your focus inward and provide essential insights into the questions to ask to begin prioritizing self-care.
Presenter:
Ragan Snead, Executive Director, Northeast Ohio Regional Library System
Location: Online via Zoom
9/4/2024
Recorded 9/4/24In our roles as supervisors and leaders, the importance of self-care is often acknowledged but frequently overlooked. Our attention is dedicated to managing our organizations, supporting our employees, and achieving our objectives. Neglecting personal well-being can detrimentally impact our teams, whereas embracing a regimen of healthy self-care can significantly enhance our effectiveness and that of our employees. Recognizing the importance of self-care is a key characteristic of effective leaders. This session will guide you in identifying when to shift your focus inward and provide essential insights into the questions to ask to begin prioritizing self-care.
Presenter:
Ragan Snead, Executive Director, Northeast Ohio Regional Library SystemLocation: Online via Zoom
Circulation Networking Meeting
9/5/2024
Take this opportunity to share your successes and challenges via a roundtable discussion. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us Please send topics you would like discussed to Jeff Laser.
Location: Online via Zoom
9/5/2024
Take this opportunity to share your successes and challenges via a roundtable discussion. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us Please send topics you would like discussed to Jeff Laser.
Location: Online via Zoom
Serving the Neurodivergent in your Library
9/5/2024
Neurodiversity is a concept that encompasses autism, ADHD, dyslexia, Tourette’s, dementia, mental health conditions, dyspraxia and other intellectual disabilities. This umbrella term is more commonly used by organizations and individuals to help define who they are and what they care about. As the neurodiversity movement grows, you may find more individuals using those labels and concepts in your library. This webinar will help participants learn more about neurodiversity and how to serve their community.
Learning Objectives:
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie has published 5 books, with two coming out in 2022 including a new book co-authored with two school librarians with ABC-CLIO: Advocating Digital Citizenship: Resources for Library and Classroom. In 2021 she received an Outstanding Reference Title award from the Reference & User Services Association of ALA. Carrie is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Her company’s curriculum and work can be found in multiple states and countries. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.
Location: Online via Zoom
9/5/2024
Neurodiversity is a concept that encompasses autism, ADHD, dyslexia, Tourette’s, dementia, mental health conditions, dyspraxia and other intellectual disabilities. This umbrella term is more commonly used by organizations and individuals to help define who they are and what they care about. As the neurodiversity movement grows, you may find more individuals using those labels and concepts in your library. This webinar will help participants learn more about neurodiversity and how to serve their community.
Learning Objectives:
- What is neurodiversity?
- The neurodiversity movement
- Online connections with neurodiversity
- Misinformation and mental health online
- Communication
- People first versus identity first language
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie has published 5 books, with two coming out in 2022 including a new book co-authored with two school librarians with ABC-CLIO: Advocating Digital Citizenship: Resources for Library and Classroom. In 2021 she received an Outstanding Reference Title award from the Reference & User Services Association of ALA. Carrie is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Her company’s curriculum and work can be found in multiple states and countries. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.Location: Online via Zoom
Serving the Neurodivergent in your Library
9/5/2024
Recorded 9/5/24
Neurodiversity is a concept that encompasses autism, ADHD, dyslexia, Tourette’s, dementia, mental health conditions, dyspraxia and other intellectual disabilities. This umbrella term is more commonly used by organizations and individuals to help define who they are and what they care about. As the neurodiversity movement grows, you may find more individuals using those labels and concepts in your library. This webinar will help participants learn more about neurodiversity and how to serve their community.
Learning Objectives:
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie has published 5 books, with two coming out in 2022 including a new book co-authored with two school librarians with ABC-CLIO: Advocating Digital Citizenship: Resources for Library and Classroom. In 2021 she received an Outstanding Reference Title award from the Reference & User Services Association of ALA. Carrie is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Her company’s curriculum and work can be found in multiple states and countries. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.
Location: Online via Zoom
9/5/2024
Recorded 9/5/24Neurodiversity is a concept that encompasses autism, ADHD, dyslexia, Tourette’s, dementia, mental health conditions, dyspraxia and other intellectual disabilities. This umbrella term is more commonly used by organizations and individuals to help define who they are and what they care about. As the neurodiversity movement grows, you may find more individuals using those labels and concepts in your library. This webinar will help participants learn more about neurodiversity and how to serve their community.
Learning Objectives:
- What is neurodiversity?
- The neurodiversity movement
- Online connections with neurodiversity
- Misinformation and mental health online
- Communication
- People first versus identity first language
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie has published 5 books, with two coming out in 2022 including a new book co-authored with two school librarians with ABC-CLIO: Advocating Digital Citizenship: Resources for Library and Classroom. In 2021 she received an Outstanding Reference Title award from the Reference & User Services Association of ALA. Carrie is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Her company’s curriculum and work can be found in multiple states and countries. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.Location: Online via Zoom
Human Resource and Fiscal Officer Networking Meeting
9/6/2024
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your email when you register and 1 hour before the meeting. We hope you will join us. Please send agenda items/questions to Yvette Wasko.
Location: Online
Via Zoom
9/6/2024
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your email when you register and 1 hour before the meeting. We hope you will join us. Please send agenda items/questions to Yvette Wasko.
Location: Online
Via Zoom
EBSCO: Product & Information Updates for OHIO Public Libraries
9/10/2024
EBSCO online services supply a great wealth of information and services to aid in many day-to-day events for library patrons across Ohio.
EBSCO products are available in all public libraries in the entire state offering all citizens 24/7 access to numerous popular periodicals (Ex: Consumer Reports, People, Atlantic, Time, Sports Illustrated), homework assistance and very helpful information including Small Business Start-ups to Hobbies and Crafts Ideas and Projects.
David Lubin will present a thorough update on all these products, including recent product enhancements to provide a general overview to ensure that libraries use these valuable products to their full potential. These products have recent upgraded features such as providing audio, translator options, improved PDF viewer mechanisms and the ability to set up access on mobile devices.
Learning Objectives:
Presenter:
David Lubin is the Regional Sales Manager for EBSCO Publishing specializing in the K - 12 and Public Library Markets. David has consulted in the North American library market on Media and Electronic Resources for over 20 years. David has lived in Northeast Ohio for the past 5 years and served the state in this role during that period.
Location: Online via Zoom
9/10/2024
EBSCO online services supply a great wealth of information and services to aid in many day-to-day events for library patrons across Ohio.
EBSCO products are available in all public libraries in the entire state offering all citizens 24/7 access to numerous popular periodicals (Ex: Consumer Reports, People, Atlantic, Time, Sports Illustrated), homework assistance and very helpful information including Small Business Start-ups to Hobbies and Crafts Ideas and Projects.
David Lubin will present a thorough update on all these products, including recent product enhancements to provide a general overview to ensure that libraries use these valuable products to their full potential. These products have recent upgraded features such as providing audio, translator options, improved PDF viewer mechanisms and the ability to set up access on mobile devices.
Learning Objectives:
- The Scope and content of the resources available.
- The Various interfaces available to search these products.
- How to do detailed and specific searches either by topic or to look within particular publications.
Presenter:
David Lubin is the Regional Sales Manager for EBSCO Publishing specializing in the K - 12 and Public Library Markets. David has consulted in the North American library market on Media and Electronic Resources for over 20 years. David has lived in Northeast Ohio for the past 5 years and served the state in this role during that period.Location: Online via Zoom
EBSCO: Product & Information Updates for OHIO Public Libraries
9/10/2024
Recorded 9/10/24
EBSCO online services supply a great wealth of information and services to aid in many day-to-day events for library patrons across Ohio.
EBSCO products are available in all public libraries in the entire state offering all citizens 24/7 access to numerous popular periodicals (Ex: Consumer Reports, People, Atlantic, Time, Sports Illustrated), homework assistance and very helpful information including Small Business Start-ups to Hobbies and Crafts Ideas and Projects.
David Lubin will present a thorough update on all these products, including recent product enhancements to provide a general overview to ensure that libraries use these valuable products to their full potential. These products have recent upgraded features such as providing audio, translator options, improved PDF viewer mechanisms and the ability to set up access on mobile devices.
Learning Objectives:
Presenter:
David Lubin is the Regional Sales Manager for EBSCO Publishing specializing in the K - 12 and Public Library Markets. David has consulted in the North American library market on Media and Electronic Resources for over 20 years. David has lived in Northeast Ohio for the past 5 years and served the state in this role during that period.
Location: Online via Zoom
9/10/2024
Recorded 9/10/24EBSCO online services supply a great wealth of information and services to aid in many day-to-day events for library patrons across Ohio.
EBSCO products are available in all public libraries in the entire state offering all citizens 24/7 access to numerous popular periodicals (Ex: Consumer Reports, People, Atlantic, Time, Sports Illustrated), homework assistance and very helpful information including Small Business Start-ups to Hobbies and Crafts Ideas and Projects.
David Lubin will present a thorough update on all these products, including recent product enhancements to provide a general overview to ensure that libraries use these valuable products to their full potential. These products have recent upgraded features such as providing audio, translator options, improved PDF viewer mechanisms and the ability to set up access on mobile devices.
Learning Objectives:
- The Scope and content of the resources available.
- The Various interfaces available to search these products.
- How to do detailed and specific searches either by topic or to look within particular publications.
Presenter:
David Lubin is the Regional Sales Manager for EBSCO Publishing specializing in the K - 12 and Public Library Markets. David has consulted in the North American library market on Media and Electronic Resources for over 20 years. David has lived in Northeast Ohio for the past 5 years and served the state in this role during that period.Location: Online via Zoom
AI is Here, Now What Do I Do as a Library Worker? A Beginner’s Guide to Using AI in Everyday Workflows
9/11/2024
Step into the future of library work with our foundational workshop, "AI is Here, Now What Do I Do as a Library Worker?" Designed specifically for library professionals, this beginner’s guide will equip you with the knowledge and skills to seamlessly integrate AI into your everyday workflows. Join us for this engaging and informative workshop and take the first step towards becoming proficient in using AI to revolutionize your work in the library. No prior experience with AI is required—just a curiosity and readiness to embrace the future of library services!
Learning Objectives:
With more than two decades of award-winning experience in the library field, Arnessa Dowell has worn many hats, starting as a Page and eventually taking on the role of Library Director in four different institutions working at academic, public, and federal government libraries. She earned her Master of Library Science degree from North Carolina Central University with a focus in academic librarianship and special collections. Additionally, she earned her Masters of Business Administration from the University of North Alabama with a concentration of Executive Leadership. Ms. Dowell is a passionate advocate for blending strategic planning with AI to expeditiously achieve the desired outcomes.
Throughout her career, Ms. Dowell has focused on using libraries as dynamic platforms for fostering community engagement, promoting inclusivity, and raising the bar for customer service. Her signature approach involves crafting strategic frameworks that not only adapt to the changing landscape of library services but also position libraries as innovative hubs.
In the ever-evolving library landscape, Ms. Dowell wants to stay at the forefront of driving meaningful change. Her unwavering commitment revolves around solidifying libraries as integral community pillars, powered by the integration of AI technologies and thoughtful strategic planning.
Location: Online via Zoom
9/11/2024
Step into the future of library work with our foundational workshop, "AI is Here, Now What Do I Do as a Library Worker?" Designed specifically for library professionals, this beginner’s guide will equip you with the knowledge and skills to seamlessly integrate AI into your everyday workflows. Join us for this engaging and informative workshop and take the first step towards becoming proficient in using AI to revolutionize your work in the library. No prior experience with AI is required—just a curiosity and readiness to embrace the future of library services!
Learning Objectives:
- Understand Generative AI and Overall AI:
- Gain a clear understanding of what generative AI is and how it fits within the broader context of artificial intelligence.
- Explore Future Applications of AI in Libraries:
- Discover the potential ways AI can transform library services and operations.
- Integrate AI into Everyday Individual Workflows:
- Learn practical methods to incorporate AI tools into your daily tasks.
- See real-life examples of how AI can streamline routine processes, improve efficiency, and enhance the quality of service provided to library patrons
With more than two decades of award-winning experience in the library field, Arnessa Dowell has worn many hats, starting as a Page and eventually taking on the role of Library Director in four different institutions working at academic, public, and federal government libraries. She earned her Master of Library Science degree from North Carolina Central University with a focus in academic librarianship and special collections. Additionally, she earned her Masters of Business Administration from the University of North Alabama with a concentration of Executive Leadership. Ms. Dowell is a passionate advocate for blending strategic planning with AI to expeditiously achieve the desired outcomes. Throughout her career, Ms. Dowell has focused on using libraries as dynamic platforms for fostering community engagement, promoting inclusivity, and raising the bar for customer service. Her signature approach involves crafting strategic frameworks that not only adapt to the changing landscape of library services but also position libraries as innovative hubs.
In the ever-evolving library landscape, Ms. Dowell wants to stay at the forefront of driving meaningful change. Her unwavering commitment revolves around solidifying libraries as integral community pillars, powered by the integration of AI technologies and thoughtful strategic planning.
Location: Online via Zoom
AI is Here, Now What Do I Do as a Library Worker? A Beginner’s Guide to Using AI in Everyday Workflows
9/11/2024
Recorded 9/11/24
Step into the future of library work with our foundational workshop, "AI is Here, Now What Do I Do as a Library Worker?" Designed specifically for library professionals, this beginner’s guide will equip you with the knowledge and skills to seamlessly integrate AI into your everyday workflows. Join us for this engaging and informative workshop and take the first step towards becoming proficient in using AI to revolutionize your work in the library. No prior experience with AI is required—just a curiosity and readiness to embrace the future of library services!
Learning Objectives:
With more than two decades of award-winning experience in the library field, Arnessa Dowell has worn many hats, starting as a Page and eventually taking on the role of Library Director in four different institutions working at academic, public, and federal government libraries. She earned her Master of Library Science degree from North Carolina Central University with a focus in academic librarianship and special collections. Additionally, she earned her Masters of Business Administration from the University of North Alabama with a concentration of Executive Leadership. Ms. Dowell is a passionate advocate for blending strategic planning with AI to expeditiously achieve the desired outcomes.
Throughout her career, Ms. Dowell has focused on using libraries as dynamic platforms for fostering community engagement, promoting inclusivity, and raising the bar for customer service. Her signature approach involves crafting strategic frameworks that not only adapt to the changing landscape of library services but also position libraries as innovative hubs.
In the ever-evolving library landscape, Ms. Dowell wants to stay at the forefront of driving meaningful change. Her unwavering commitment revolves around solidifying libraries as integral community pillars, powered by the integration of AI technologies and thoughtful strategic planning.
Location: Online via Zoom
9/11/2024
Recorded 9/11/24Step into the future of library work with our foundational workshop, "AI is Here, Now What Do I Do as a Library Worker?" Designed specifically for library professionals, this beginner’s guide will equip you with the knowledge and skills to seamlessly integrate AI into your everyday workflows. Join us for this engaging and informative workshop and take the first step towards becoming proficient in using AI to revolutionize your work in the library. No prior experience with AI is required—just a curiosity and readiness to embrace the future of library services!
Learning Objectives:
- Understand Generative AI and Overall AI:
- Gain a clear understanding of what generative AI is and how it fits within the broader context of artificial intelligence.
- Explore Future Applications of AI in Libraries:
- Discover the potential ways AI can transform library services and operations.
- Integrate AI into Everyday Individual Workflows:
- Learn practical methods to incorporate AI tools into your daily tasks.
- See real-life examples of how AI can streamline routine processes, improve efficiency, and enhance the quality of service provided to library patrons
With more than two decades of award-winning experience in the library field, Arnessa Dowell has worn many hats, starting as a Page and eventually taking on the role of Library Director in four different institutions working at academic, public, and federal government libraries. She earned her Master of Library Science degree from North Carolina Central University with a focus in academic librarianship and special collections. Additionally, she earned her Masters of Business Administration from the University of North Alabama with a concentration of Executive Leadership. Ms. Dowell is a passionate advocate for blending strategic planning with AI to expeditiously achieve the desired outcomes. Throughout her career, Ms. Dowell has focused on using libraries as dynamic platforms for fostering community engagement, promoting inclusivity, and raising the bar for customer service. Her signature approach involves crafting strategic frameworks that not only adapt to the changing landscape of library services but also position libraries as innovative hubs.
In the ever-evolving library landscape, Ms. Dowell wants to stay at the forefront of driving meaningful change. Her unwavering commitment revolves around solidifying libraries as integral community pillars, powered by the integration of AI technologies and thoughtful strategic planning.
Location: Online via Zoom
Excel Drop-in Q & A (Excel Nerds and Novices welcome)
9/11/2024
Location: Online via Zoom
9/11/2024
Join us for a session to have your Excel questions answered. Here is an opportunity to share tips and ask questions about Excel. Do you want to learn more about quickly navigating in Excel? Excel formula basics? Using automatic color coding to create a printable work schedule based on staff availability? Summarize data you’ve exported from another system like your ILS? Power Query basics? You may email questions and files ahead of time to Melissa Lattanzi or just join us on Zoom for the conversation. Keep in mind when sharing your files to protect the innocent.
Facilitator:
Scott Trimmer currently serves as the Director of the Learning Commons at Cuyahoga Community College’s Eastern Campus, where he has been since 2014. Scott enjoys helping people use technology to meaningfully improve their lives. His staff jokes that there’s very little Scott doesn’t try to organize in a spreadsheet. While serving for more than ten years as the go-to person to answer Excel questions at a 1000+ employee University, he picked up a number of Excel tips and tricks. In recent years, Scott has developed or assisted in the creation of variety of Excel tools to facilitate administrative tasks and dashboards, simplifying workflows and making data available to less tech-savvy folks in the organization.
With a degree in Computer Science and an MBA in Organizational Leadership, Scott has effectively used Excel to enhance data accessibility in a manner that benefits his organizations.
Location: Online via Zoom
Excel Drop-in Q & A (Excel Nerds and Novices welcome)
9/11/2024
Location: Online via Zoom
9/11/2024
Recorded 9/11/24
Join us for a session to have your Excel questions answered. Here is an opportunity to share tips and ask questions about Excel. Do you want to learn more about quickly navigating in Excel? Excel formula basics? Using automatic color coding to create a printable work schedule based on staff availability? Summarize data you’ve exported from another system like your ILS? Power Query basics? You may email questions and files ahead of time to Melissa Lattanzi or just join us on Zoom for the conversation. Keep in mind when sharing your files to protect the innocent.
Facilitator:
Scott Trimmer currently serves as the Director of the Learning Commons at Cuyahoga Community College’s Eastern Campus, where he has been since 2014. Scott enjoys helping people use technology to meaningfully improve their lives. His staff jokes that there’s very little Scott doesn’t try to organize in a spreadsheet. While serving for more than ten years as the go-to person to answer Excel questions at a 1000+ employee University, he picked up a number of Excel tips and tricks. In recent years, Scott has developed or assisted in the creation of variety of Excel tools to facilitate administrative tasks and dashboards, simplifying workflows and making data available to less tech-savvy folks in the organization.
With a degree in Computer Science and an MBA in Organizational Leadership, Scott has effectively used Excel to enhance data accessibility in a manner that benefits his organizations.
Location: Online via Zoom
Thinking Outside the (Search) Box: Advanced Strategies and Techniques for Fulfilling Patrons' Information Needs
9/18/2024
You've successfully determined your patron's information need... now what? This webinar will provide strategies and techniques that library staff can put into practice to get the most out of the resources to which all libraries in Ohio have access, including databases, websites, online archives, and more. The presentation will also take a fresh look at some familiar information resources and will suggest ways to utilize them in innovative ways.
Learning Objectives:
Don Boozer is Manager of the Literature Department and Homebound Services at Cleveland Public Library as well as Coordinator of the Ohio Center for the Book, the Buckeye State's affiliate of the Center for the Book at the Library of Congress. He is also an adjunct instructor at Kent State University's School of Information where he teaches the reference service and
Location: Online via Zoom
9/18/2024
You've successfully determined your patron's information need... now what? This webinar will provide strategies and techniques that library staff can put into practice to get the most out of the resources to which all libraries in Ohio have access, including databases, websites, online archives, and more. The presentation will also take a fresh look at some familiar information resources and will suggest ways to utilize them in innovative ways.
Learning Objectives:
- Gain a working knowledge of a variety of information sources.
- Learn practical searching skills to apply within any information-searching environment.
- Identify novel uses for established information resources.
Don Boozer is Manager of the Literature Department and Homebound Services at Cleveland Public Library as well as Coordinator of the Ohio Center for the Book, the Buckeye State's affiliate of the Center for the Book at the Library of Congress. He is also an adjunct instructor at Kent State University's School of Information where he teaches the reference service andLocation: Online via Zoom
Thinking Outside the (Search) Box: Advanced Strategies and Techniques for Fulfilling Patrons' Information Needs
9/18/2024
Recorded 9/18/24
You've successfully determined your patron's information need... now what? This webinar will provide strategies and techniques that library staff can put into practice to get the most out of the resources to which all libraries in Ohio have access, including databases, websites, online archives, and more. The presentation will also take a fresh look at some familiar information resources and will suggest ways to utilize them in innovative ways.
Learning Objectives:
Don Boozer is Manager of the Literature Department and Homebound Services at Cleveland Public Library as well as Coordinator of the Ohio Center for the Book, the Buckeye State's affiliate of the Center for the Book at the Library of Congress. He is also an adjunct instructor at Kent State University's School of Information where he teaches the reference service and
Location: Online via Zoom
9/18/2024
Recorded 9/18/24You've successfully determined your patron's information need... now what? This webinar will provide strategies and techniques that library staff can put into practice to get the most out of the resources to which all libraries in Ohio have access, including databases, websites, online archives, and more. The presentation will also take a fresh look at some familiar information resources and will suggest ways to utilize them in innovative ways.
Learning Objectives:
- Gain a working knowledge of a variety of information sources.
- Learn practical searching skills to apply within any information-searching environment.
- Identify novel uses for established information resources.
Don Boozer is Manager of the Literature Department and Homebound Services at Cleveland Public Library as well as Coordinator of the Ohio Center for the Book, the Buckeye State's affiliate of the Center for the Book at the Library of Congress. He is also an adjunct instructor at Kent State University's School of Information where he teaches the reference service andLocation: Online via Zoom
Public Speaking: Effective Skills for Libraries
9/19/2024
Public Speaking can be an intimidating experience for most people. However, when we choose to see Public Speaking with an “overcomer mindset,” visualizing what we can do, we emerge as empowered and confident communicators. This workshop will focus on creating dynamic presentations from start to finish with an organized plan. Special topics such as dealing with nervousness, presenting with a confident vocal quality and learning how to capture the audience’s attention will be addressed.
Learning Objectives:
Marilee Fini, M.A. CCC/SLP is certified and licensed Speech Pathologist in Cleveland, OH running her own private practice, MLF Speech Therapy where she sees children and adults. She is also a professional speaker and been presenting for over 24 years. In addition, she is an adjunct professor at Lakeland Community College where she teaches Public Speaking. Currently, she speaks for corporations, in healthcare and for other organizations on effective communication, Public Speaking and motivational topics. As a kid who stuttered, she couldn’t imagine being a speaker or a Speech Pathologist! In her presentations, she shares a message of discovering an “overcomer mindset” and being able to do things you never thought were possible!
Location: Twinsburg Public Library
10050 Ravenna Rd.
Twinsburg, OH 44087
There are currently 16 spots remaining out of 36
9/19/2024
Public Speaking can be an intimidating experience for most people. However, when we choose to see Public Speaking with an “overcomer mindset,” visualizing what we can do, we emerge as empowered and confident communicators. This workshop will focus on creating dynamic presentations from start to finish with an organized plan. Special topics such as dealing with nervousness, presenting with a confident vocal quality and learning how to capture the audience’s attention will be addressed.
Learning Objectives:
- Adopt effective strategies for dealing with nervousness
- Engage the audience’s attention with your voice
- Choose words to capture the audience’s attention
- Create speaking notes to effectively communicate your message confidently
Marilee Fini, M.A. CCC/SLP is certified and licensed Speech Pathologist in Cleveland, OH running her own private practice, MLF Speech Therapy where she sees children and adults. She is also a professional speaker and been presenting for over 24 years. In addition, she is an adjunct professor at Lakeland Community College where she teaches Public Speaking. Currently, she speaks for corporations, in healthcare and for other organizations on effective communication, Public Speaking and motivational topics. As a kid who stuttered, she couldn’t imagine being a speaker or a Speech Pathologist! In her presentations, she shares a message of discovering an “overcomer mindset” and being able to do things you never thought were possible! Location: Twinsburg Public Library
10050 Ravenna Rd.
Twinsburg, OH 44087
There are currently 16 spots remaining out of 36
Back to the Book XXIII: Readers' Advisory, Historical Fiction, & Merchandising
9/26/2024
Back to the Book XXIII will begin the morning with how to read a book in 5 minutes and introduce guided reading focusing on the historical fiction genre. In the afternoon, you will have an opportunity to bring one of your favorite books to share at your table. This will be followed by a session on merchandising and we will end the day with author Amanda Flower. You won't want to miss Back to the Book XXIII.
Presenters:
Ris Labib, a librarian in the Business, Government, & Science division at the Akron-Summit County Public Library, believes in the power of a good book. She has been talking with others about books -- in a professional and personal capacity -- since middle school and was even on NPR! Her favorite genre is dark fantasy.
Amber Salmon has 20 years of experience in public libraries and is currently a librarian in the Business, Government, and Science Division at the Akron-Summit County Public Library. She is the co-leader of specialty book clubs like: Think & Drink Book Club, Romance Book Club, and Speculative Fiction Book Club. Her favorite genre is historical romance.
Featured Author: Amanda Flower
Amanda Flower is a USA Today bestselling and Agatha Award-winning author of over fifty mystery novels. Her novels have received starred
reviews from Library Journal, Publishers Weekly, and Romantic
Times, and she had been featured in USA Today, First for Women, and Woman’s World. Her first Emily Dickinson Mystery, Because I Could Not Stop for Death, was a Agatha Award winner and Mary Higgins Clark Nominee. She currently writes for Penguin-Random House (Berkley), Kensington, and Sourcebooks. A former librarian, Flower and her husband own a farm and recording studio, and they live in Northeast Ohio with their adorable cats.
More information coming soon.
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
9/26/2024
Back to the Book XXIII will begin the morning with how to read a book in 5 minutes and introduce guided reading focusing on the historical fiction genre. In the afternoon, you will have an opportunity to bring one of your favorite books to share at your table. This will be followed by a session on merchandising and we will end the day with author Amanda Flower. You won't want to miss Back to the Book XXIII.
RA Toolbox: “Read” a Book in Five Minutes
The book industry is lit! Since the invention of the printing press in 1440, there have been an estimated 159,564,880 books put out into the world (Google did a count in 2010 of 129,864,880 books and UNESCO estimates there are 2.2 million books published each year since). Patrons rightly look to library staff for help selecting their next books from the billions from which to choose. Sadly, “read all day” is not in our job description, so how are library staff supposed to keep up with an ever-changing literary landscape? This interactive session will provide practical knowledge and free resources that would enable staff to “read” a book in five minutes so they can better assist in reader’s advisory and stay abreast of the publishing industry.
The book industry is lit! Since the invention of the printing press in 1440, there have been an estimated 159,564,880 books put out into the world (Google did a count in 2010 of 129,864,880 books and UNESCO estimates there are 2.2 million books published each year since). Patrons rightly look to library staff for help selecting their next books from the billions from which to choose. Sadly, “read all day” is not in our job description, so how are library staff supposed to keep up with an ever-changing literary landscape? This interactive session will provide practical knowledge and free resources that would enable staff to “read” a book in five minutes so they can better assist in reader’s advisory and stay abreast of the publishing industry.
Guided Genre Reading Round Table (GGRRT): Introduction to Historical Fiction
Modeled off the Chicago-area Adult Reading Round Table, the Guided Genre Reading Round Table (GGRRT) will lead library staff through an in-depth genre study. Over the course of a year, we will explore historical fiction, with a specific focus on the biographical, fantasy, literary, mystery, and romance subgenres. This first session will provide a general overview and identify popular tropes and genre trends. A reading list will be supplied; while it is not required, it is recommended to read through some of the titles. The GGRRT is dedicated to the development of readers’ advisory skills and the promotion of reading for pleasure.
Presenters:
Ris Labib, a librarian in the Business, Government, & Science division at the Akron-Summit County Public Library, believes in the power of a good book. She has been talking with others about books -- in a professional and personal capacity -- since middle school and was even on NPR! Her favorite genre is dark fantasy. Amber Salmon has 20 years of experience in public libraries and is currently a librarian in the Business, Government, and Science Division at the Akron-Summit County Public Library. She is the co-leader of specialty book clubs like: Think & Drink Book Club, Romance Book Club, and Speculative Fiction Book Club. Her favorite genre is historical romance.Featured Author: Amanda Flower
Amanda Flower is a USA Today bestselling and Agatha Award-winning author of over fifty mystery novels. Her novels have received starredreviews from Library Journal, Publishers Weekly, and Romantic
Times, and she had been featured in USA Today, First for Women, and Woman’s World. Her first Emily Dickinson Mystery, Because I Could Not Stop for Death, was a Agatha Award winner and Mary Higgins Clark Nominee. She currently writes for Penguin-Random House (Berkley), Kensington, and Sourcebooks. A former librarian, Flower and her husband own a farm and recording studio, and they live in Northeast Ohio with their adorable cats.
More information coming soon.
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
Accessible Digital Libraries: Navigating Smartphone Assistive Technology with Low-Vision Patrons
10/2/2024
Have you ever wondered what assistive technology options exist to break down the barrier between library collections and our patrons with visual impairment or blindness? Join this webinar to get an introduction to built-in accessibility features on today's smartphones and see how they can be used to access library apps. We'll go over the basic gestures to get you started as well as tips for navigating. This will include a brief demonstration using the Libby app, but the skills can apply to any accessible digital collection.
***Attendees are encouraged to bring a mobile device (and headphones for it if you won't have a space to yourself) to participate in the practice portion of the presentation.
Learning Objectives:
Presenter:
Alyssa Hanson has been the Web Specialist at the Iowa City Public Library (ICPL) since 2016. Her work has included redesigning, building, and maintaining ICPL’s website as well as leading the front-end design work on ICPL's catalog, app, and other web projects. While not coding, she also works on the Info Desk helping people with technology and reference questions. She is continually looking for ways to improve the usability and accessibility of ICPL and its web presence as well as opportunities to help others learn more about accessibility.
Location: Online via Zoom
10/2/2024
Have you ever wondered what assistive technology options exist to break down the barrier between library collections and our patrons with visual impairment or blindness? Join this webinar to get an introduction to built-in accessibility features on today's smartphones and see how they can be used to access library apps. We'll go over the basic gestures to get you started as well as tips for navigating. This will include a brief demonstration using the Libby app, but the skills can apply to any accessible digital collection.
***Attendees are encouraged to bring a mobile device (and headphones for it if you won't have a space to yourself) to participate in the practice portion of the presentation.
Learning Objectives:
- Understand why working with a mobile device's native accessibility features is important to equitable library service.
- Identify and explain accessibility features native to Apple iOS and Android mobile devices.
- Borrow and listen to digital audiobooks using only their hands and ears (no vision required).
Presenter:
Alyssa Hanson has been the Web Specialist at the Iowa City Public Library (ICPL) since 2016. Her work has included redesigning, building, and maintaining ICPL’s website as well as leading the front-end design work on ICPL's catalog, app, and other web projects. While not coding, she also works on the Info Desk helping people with technology and reference questions. She is continually looking for ways to improve the usability and accessibility of ICPL and its web presence as well as opportunities to help others learn more about accessibility.Location: Online via Zoom
Accessible Digital Libraries: Navigating Smartphone Assistive Technology with Low-Vision Patrons
10/2/2024
Recorded 10/2/24
Have you ever wondered what assistive technology options exist to break down the barrier between library collections and our patrons with visual impairment or blindness? Join this webinar to get an introduction to built-in accessibility features on today's smartphones and see how they can be used to access library apps. We'll go over the basic gestures to get you started as well as tips for navigating. This will include a brief demonstration using the Libby app, but the skills can apply to any accessible digital collection.
***Attendees are encouraged to bring a mobile device (and headphones for it if you won't have a space to yourself) to participate in the practice portion of the presentation.
Learning Objectives:
Presenter:
Alyssa Hanson has been the Web Specialist at the Iowa City Public Library (ICPL) since 2016. Her work has included redesigning, building, and maintaining ICPL’s website as well as leading the front-end design work on ICPL's catalog, app, and other web projects. While not coding, she also works on the Info Desk helping people with technology and reference questions. She is continually looking for ways to improve the usability and accessibility of ICPL and its web presence as well as opportunities to help others learn more about accessibility.
Location: Online via Zoom
10/2/2024
Recorded 10/2/24Have you ever wondered what assistive technology options exist to break down the barrier between library collections and our patrons with visual impairment or blindness? Join this webinar to get an introduction to built-in accessibility features on today's smartphones and see how they can be used to access library apps. We'll go over the basic gestures to get you started as well as tips for navigating. This will include a brief demonstration using the Libby app, but the skills can apply to any accessible digital collection.
***Attendees are encouraged to bring a mobile device (and headphones for it if you won't have a space to yourself) to participate in the practice portion of the presentation.
Learning Objectives:
- Understand why working with a mobile device's native accessibility features is important to equitable library service.
- Identify and explain accessibility features native to Apple iOS and Android mobile devices.
- Borrow and listen to digital audiobooks using only their hands and ears (no vision required).
Presenter:
Alyssa Hanson has been the Web Specialist at the Iowa City Public Library (ICPL) since 2016. Her work has included redesigning, building, and maintaining ICPL’s website as well as leading the front-end design work on ICPL's catalog, app, and other web projects. While not coding, she also works on the Info Desk helping people with technology and reference questions. She is continually looking for ways to improve the usability and accessibility of ICPL and its web presence as well as opportunities to help others learn more about accessibility.Location: Online via Zoom
Directors/Deputy Directors Virtual Networking Meeting
10/2/2024
Here is an opportunity to share your challenges and successes with other directors and deputy directors. This meeting will be held via Zoom, which is user-friendly for all devices. You will receive a link in your confirmation email and a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
10/2/2024
Here is an opportunity to share your challenges and successes with other directors and deputy directors. This meeting will be held via Zoom, which is user-friendly for all devices. You will receive a link in your confirmation email and a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
A Day for Public Service: Psychological Safety and Building Connections in the Workplace
10/8/2024
Join us for our ever-popular Day for Public Service! This year we are focusing on psychological safety and building connections in the workplace.
Morning Session: Psychological Safety
Evidence shows that when teams have psychological safety, they're more willing to acknowledge their own mistakes and figure out how to prevent them from moving forward. They're also more comfortable raising problems and exploring innovative solutions." During this session, we will focus on the "why," "what," and "impact" and create a call to action.
Learning Objectives:
Krista L. Allison, J.D.
Krista L. Allison currently serves as a Program Support Strategist for Stark Education Partnership, Inc., and an Educational Consultant/Coach for the Stark County Educational Service Center and the Ohio Department of Education State Support Team Region 9 in the areas of cradle to career, Ohio’s Whole Child Framework, family and community engagement, and diversity, equity, inclusion, and belonging.
For over 20 years, Krista has served in leadership roles at the state, county, and school district levels. Mrs. Allison has advised public officials on education regulations, provided training and coaching to education leaders, and created and implemented strategic policies, programs, and systems to address the equitable academic and non-academic needs of all students in Ohio schools. Mrs. Allison holds a Bachelor of Arts from Baldwin-Wallace University and a Juris Doctorate from Case Western Reserve University. She is an Institute for Educational Leadership Policy Fellow, Ohio Early Childhood Leadership Fellow, and a member of Leadership Stark County’s 35th Class Signature Program.
LaFlovia “Flo” Ginanni, M.Ed., LPC
LaFlovia “Flo” Ginanni has been at United Way of Greater Stark County since 2013. She is currently the Vice President of Diversity, Culture, and Engagement. She launched United Way’s Project Blueprint in 2019, a board and committee preparedness program designed to recruit, train, and place ethnically diverse leaders into policy-making roles to enhance the effectiveness of nonprofit agencies. Flo also represents United Way on the Dismantling Racism Coalition of Stark County, which introduced the 15-Day Unity Challenge to the community in August of 2020. She is a Licensed Professional Counselor, as well as a certified Chemical Dependency Counselor Assistant, and works as a PRN Counselor at CommQuest’s Detox Unit. She holds dual bachelor’s degrees in Psychology and Sociology, in addition to master’s degrees in both Leadership Studies and Clinical Mental Health Counseling. She has worked in the social service, mental health, and criminal justice fields for over 30 years.
Marilee Fini, M.A. CCC/SLP is a certified and licensed Speech Pathologist in Cleveland, OH running her own private practice, MLF Speech Therapy where she sees children and adults. She is also a professional speaker and has been presenting for over 24 years. In addition, she is an adjunct professor at Lakeland Community College where she teaches Public Speaking. Currently, she speaks for corporations, in healthcare and for other organizations on effective communication, Public Speaking and motivational topics. As a kid who stuttered, she couldn’t imagine being a speaker or a Speech Pathologist! In her presentations, she shares a message of discovering an “overcomer mindset” and being able to do things you never thought were possible!
Location: Bainbridge Branch
17222 Snyder Rd.
Chagrin Falls, OH 44023
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
10/8/2024
Join us for our ever-popular Day for Public Service! This year we are focusing on psychological safety and building connections in the workplace.Morning Session: Psychological Safety
Evidence shows that when teams have psychological safety, they're more willing to acknowledge their own mistakes and figure out how to prevent them from moving forward. They're also more comfortable raising problems and exploring innovative solutions." During this session, we will focus on the "why," "what," and "impact" and create a call to action.
Learning Objectives:
- How the foundation of a learning culture is psychological safety
- Being able to take risks without fear of reprisal
Krista L. Allison, J.D. Krista L. Allison currently serves as a Program Support Strategist for Stark Education Partnership, Inc., and an Educational Consultant/Coach for the Stark County Educational Service Center and the Ohio Department of Education State Support Team Region 9 in the areas of cradle to career, Ohio’s Whole Child Framework, family and community engagement, and diversity, equity, inclusion, and belonging.
For over 20 years, Krista has served in leadership roles at the state, county, and school district levels. Mrs. Allison has advised public officials on education regulations, provided training and coaching to education leaders, and created and implemented strategic policies, programs, and systems to address the equitable academic and non-academic needs of all students in Ohio schools. Mrs. Allison holds a Bachelor of Arts from Baldwin-Wallace University and a Juris Doctorate from Case Western Reserve University. She is an Institute for Educational Leadership Policy Fellow, Ohio Early Childhood Leadership Fellow, and a member of Leadership Stark County’s 35th Class Signature Program.
LaFlovia “Flo” Ginanni, M.Ed., LPCLaFlovia “Flo” Ginanni has been at United Way of Greater Stark County since 2013. She is currently the Vice President of Diversity, Culture, and Engagement. She launched United Way’s Project Blueprint in 2019, a board and committee preparedness program designed to recruit, train, and place ethnically diverse leaders into policy-making roles to enhance the effectiveness of nonprofit agencies. Flo also represents United Way on the Dismantling Racism Coalition of Stark County, which introduced the 15-Day Unity Challenge to the community in August of 2020. She is a Licensed Professional Counselor, as well as a certified Chemical Dependency Counselor Assistant, and works as a PRN Counselor at CommQuest’s Detox Unit. She holds dual bachelor’s degrees in Psychology and Sociology, in addition to master’s degrees in both Leadership Studies and Clinical Mental Health Counseling. She has worked in the social service, mental health, and criminal justice fields for over 30 years.
Afternoon Session: Building Connections in the Library with Effective Communication
Communication is the key to success in the workplace. We have the desire to communicate better but the missing piece is the “know-how.” In this presentation you will get the “know-how” to….
Communication is the key to success in the workplace. We have the desire to communicate better but the missing piece is the “know-how.” In this presentation you will get the “know-how” to….
- Express your ideas in a clear and concise format
- Listen with intent rather than with an agenda
- Manage communication breakdowns
- Communicate effectively with difficult people
When we get the “know-how” we build a connection with others which leads us to become effective and confident communicators!
Learning Objectives:
- Acquire techniques through listening and verbal communication for building connections with co-workers and patrons in the Library
- Implement strategies for managing communication breakdowns
Marilee Fini, M.A. CCC/SLP is a certified and licensed Speech Pathologist in Cleveland, OH running her own private practice, MLF Speech Therapy where she sees children and adults. She is also a professional speaker and has been presenting for over 24 years. In addition, she is an adjunct professor at Lakeland Community College where she teaches Public Speaking. Currently, she speaks for corporations, in healthcare and for other organizations on effective communication, Public Speaking and motivational topics. As a kid who stuttered, she couldn’t imagine being a speaker or a Speech Pathologist! In her presentations, she shares a message of discovering an “overcomer mindset” and being able to do things you never thought were possible! Location: Bainbridge Branch
17222 Snyder Rd.
Chagrin Falls, OH 44023
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
2024-2025 Leadership Academy
10/10/2024
NEO-RLS Introduces the 2024-2025 Leadership Academy
What does it mean to be a leader and how do the skills needed differ from those needed to be a good manager? Many people struggle with how to leave behind former priorities and mindsets when they enter a leadership role. Learning how to balance implementation with vision, connect with others in order to achieve goals, become an effective decision-maker and develop others are all important skills that help build alignment with direct reports and across an organization. The Leadership Academy will focus on enhancing the skills you already have and building new ones in order to assist you in developing a vision of how you can confidently move into the future as a leader.
Learning Objectives:
Ned Parks has had a rich and varied life that has taken him from police officer to helicopter pilot to successful entrepreneur with management and leadership positions in the journey.
Session 2:
Thursday, November 21, 2024 at Warren-Trumbull County Public Library
9:30 am - 4:00 pm
Afternoon Session: Develop Your Teams by Building on Strengths
Teams are a critical unit at your library - it’s where people learn, share, and feel connected. How can we better develop our teams to ensure positive working relationships and job satisfaction? This session will go deep into team building (but not in a “let’s do a ropes course!” way!). We’ll share the theory behind how teams develop their dynamics and cultures and several proven approaches to using a strengths-based approach for intentionally cultivating a productive environment.
Learning Objectives:
Morning Session: Accountability at the Core: Manager’s Response to Pride and Entitlement in the Workplace
In the complex landscape of the post pandemic, fostering a culture of accountability is not just a goal; it's a necessity!
A midst the comprehensive interplay of organizational dynamics, few threads are as complex and pervasive as pride and entitlement. These two formidable barriers have the potential to obstruct the path to accountability, stifling progress, and hindering growth.
Now, more than ever, leaders must confront these challenges head-on, charting a course towards a future defined by humility, integrity, and unwavering accountability. In this session tailored for HR professionals, we will embark on a journey to unravel the intricacies of pride and entitlement, exploring how they intersect with accountability and, more importantly, how we can overcome them to cultivate a culture of responsibility and excellence within our organizations.
Learning Objectives:
Location: Cuyahoga Falls Library
2015 3rd St.
Cuyahoga Falls, OH 44221
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
10/10/2024
NEO-RLS Introduces the 2024-2025 Leadership AcademyWhat does it mean to be a leader and how do the skills needed differ from those needed to be a good manager? Many people struggle with how to leave behind former priorities and mindsets when they enter a leadership role. Learning how to balance implementation with vision, connect with others in order to achieve goals, become an effective decision-maker and develop others are all important skills that help build alignment with direct reports and across an organization. The Leadership Academy will focus on enhancing the skills you already have and building new ones in order to assist you in developing a vision of how you can confidently move into the future as a leader.
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The Academy is a blended course which runs from October through May and consists of 5 face-to-face workshops, 3 webinars.
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We recommend that you attend the Academy in its entirety in order to maximize your learning
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Archives of live webinars will be available at your convenience for those attending the Academy in its entirety and experiencing a scheduling conflict
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Live webinars will be available individually for registration for those NOT attending the Academy in its entirety
Session 1
Thursday, October 10, 2024 - Cuyahoga Falls Library
9:30 am - 3:30 pm
Everything DiSC® on Catalyst™
Thursday, October 10, 2024 - Cuyahoga Falls Library
9:30 am - 3:30 pm
Everything DiSC® on Catalyst™
Everything DiSC® on Catalyst™ is a personal development learning experience that equips people with the social and emotional know-how for more effective interactions at work—no matter who or where they are.
Learning Objectives:
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Better understand themselves
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Appreciate and value differences in perspective and approach
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Adapt to the unique needs of each person or situation they encounter
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Connect with colleagues through the Catalyst platform
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Gain access tips to help work better with different DiSC styles in a variety of situations
Presenter:
Ned Parks has had a rich and varied life that has taken him from police officer to helicopter pilot to successful entrepreneur with management and leadership positions in the journey.He brings this experience to his consulting practice as a global provider of business consulting and staff development services that help organizations improve management and strategic competencies enhance customer service and improve employee engagement efforts.
Session 2:
Thursday, November 21, 2024 at Warren-Trumbull County Public Library
9:30 am - 4:00 pm
Morning Session: Get Smart About Emotional Intelligence: Enhance Your Effectiveness
People with higher emotional intelligence tend to be better decision makers, more effective leaders, more resilient, better communicators, have more self-awareness and self-control, and more success in life overall. Emotional intelligence is being able to identify and manage your emotions and those of others. It is crucial for working collaboratively and effectively and having difficult conversations.
In this interactive workshop we will discuss emotional intelligence and ways to improve it. The exercises will walk you through activities that help you explore your emotions, improve communication skills, and build empathy.
Discover how to harness the power of emotions for more effective interactions!
Learning Objectives:
People with higher emotional intelligence tend to be better decision makers, more effective leaders, more resilient, better communicators, have more self-awareness and self-control, and more success in life overall. Emotional intelligence is being able to identify and manage your emotions and those of others. It is crucial for working collaboratively and effectively and having difficult conversations.
In this interactive workshop we will discuss emotional intelligence and ways to improve it. The exercises will walk you through activities that help you explore your emotions, improve communication skills, and build empathy.
Discover how to harness the power of emotions for more effective interactions!
Learning Objectives:
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Define emotional intelligence and describe the 5 elements of it
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Explain the benefits of emotional intelligence in the workplace
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Describe 4 ways you can improve EI
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Identify personal areas for improvement (and resources for working on them)
Presenter:
Laura Greco is a certified wellness coach, author, and speaker/trainer with a 20+ year background in nursing who helps professionals eliminate burnout, manage stress, create life balance, and rekindle their sense of purpose and joy. She believes that self-care (body, mind, and spirit) is the basis for well-being and that we all have the capacity to make positive lifestyle changes. Her books include Wellness Made Simple, and Wellness Made Simple-for Residents. For more information please visit her website
www.YouBloomWellness.com .
Laura has a BSN (University of Michigan), Master in Adult Education (Penn State), training from HeartMath and the Mass General Benson Henry Mind Body Institute, and certifications in wellness coaching from both Wellcoaches and Center for Credentialing and Education.
Afternoon Session: We Need to Talk: A Step by Step Guide to Difficult Conversations
Session 3
Thursday, December 5, 2024 from 10:00 am to 11:00 am From Your Desktop
Laura Greco is a certified wellness coach, author, and speaker/trainer with a 20+ year background in nursing who helps professionals eliminate burnout, manage stress, create life balance, and rekindle their sense of purpose and joy. She believes that self-care (body, mind, and spirit) is the basis for well-being and that we all have the capacity to make positive lifestyle changes. Her books include Wellness Made Simple, and Wellness Made Simple-for Residents. For more information please visit her websitewww.YouBloomWellness.com .
Laura has a BSN (University of Michigan), Master in Adult Education (Penn State), training from HeartMath and the Mass General Benson Henry Mind Body Institute, and certifications in wellness coaching from both Wellcoaches and Center for Credentialing and Education.
Afternoon Session: We Need to Talk: A Step by Step Guide to Difficult Conversations
Session 3
Thursday, December 5, 2024 from 10:00 am to 11:00 am From Your Desktop
Management in Harmony
"Management in Harmony" is an enlightening and engaging webinar that delves into the art of cultivating a management team that operates in perfect harmony. In today's dynamic library landscape, the success of an organization often hinges on how effectively its management functions as a cohesive unit. This webinar aims to provide participants with invaluable insights and actionable strategies to foster a culture of collaboration, effective communication, and synergy within their management teams.
Attendees will learn the key principles and practices that enable managers from diverse backgrounds and departments to align their goals, work seamlessly together, and drive organizational success. Throughout "Management in Harmony," participants will discover 7 key strategies that focus on the importance of aligning departmental objectives, building strong inter-departmental relationships, and establishing clear communication channels. Whether you're an experienced manager looking to enhance your team's cohesion or a new or aspiring leader seeking to unlock the full potential of your management cadre, this webinar promises to equip you with the tools and knowledge needed to create a management team that harmoniously navigates challenges, maximizes opportunities, and ultimately propels your organization toward its strategic objectives.
Join presenters from the Warren-Trumbull County Public Library System, Kim Garrett, Deputy Director, and Sarah Everly, Mobile Library Services Manager, for an illuminating session where you'll learn how to orchestrate your management team to perform in perfect harmony, driving excellence and innovation across your organization.
"Management in Harmony" is an enlightening and engaging webinar that delves into the art of cultivating a management team that operates in perfect harmony. In today's dynamic library landscape, the success of an organization often hinges on how effectively its management functions as a cohesive unit. This webinar aims to provide participants with invaluable insights and actionable strategies to foster a culture of collaboration, effective communication, and synergy within their management teams.
Attendees will learn the key principles and practices that enable managers from diverse backgrounds and departments to align their goals, work seamlessly together, and drive organizational success. Throughout "Management in Harmony," participants will discover 7 key strategies that focus on the importance of aligning departmental objectives, building strong inter-departmental relationships, and establishing clear communication channels. Whether you're an experienced manager looking to enhance your team's cohesion or a new or aspiring leader seeking to unlock the full potential of your management cadre, this webinar promises to equip you with the tools and knowledge needed to create a management team that harmoniously navigates challenges, maximizes opportunities, and ultimately propels your organization toward its strategic objectives.
Join presenters from the Warren-Trumbull County Public Library System, Kim Garrett, Deputy Director, and Sarah Everly, Mobile Library Services Manager, for an illuminating session where you'll learn how to orchestrate your management team to perform in perfect harmony, driving excellence and innovation across your organization.
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H: Honor Diversity
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A: Align Goals
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R: Regular Communication
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M: Mutual Trust & Mentorship
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O: Operational Efficiency
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N: Neutralize Conflict
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Y: Yield to Feedback
Presenter:
Kim Garret, Deputy Director for the Warren-Trumbull County Public Library System
With a passion for knowledge and a dedication to serving the community, Kim Garrett, Deputy Director for the Warren-Trumbull County Public Library System, brings nearly 15 years of invaluable experience to the table. Having started her career as a youth services librarian, Kim has steadily climbed the ranks, exemplifying unwavering commitment to promoting literacy, fostering a love for learning, and expanding access to resources for all patrons. Her extensive expertise in library management, collection development, and innovative programming has been instrumental in transforming the libraries she has served into vibrant hubs for lifelong learning and cultural enrichment. As a leader in Ohio’s public libraries, Kim continues to champion the role of libraries as vital community assets, shaping the future of our industry and ensuring that libraries remains a beacon of knowledge and enlightenment for years to come.
Sarah Everly, Mobile Library Services Manager, Warren-Trumbull County Public Library System
Sarah's main focus is serving individuals who face barriers accessing traditional brick and mortar locations. She does so by providing bookmobile service and Library-by-Mail service as the Mobile Library Services manager at the Warren-Trumbull County Public Library in northeast Ohio.
As a former Peace Corps Volunteer, providing access to information and working collaboratively with others give her immense gratification. Everly has established two successful bi-weekly book clubs for and with adults with developmental disabilities and she has initiated a wonderfully successful (and fun!) partnership with the local state park (Mosquito Lake) to provide nature-centered programming paired with live animal demonstrations and a story time at the bookmobile. Everly continually seeks ways to expand bookmobile service and effectively utilize our time on the road.
Session 4
Wednesday, January 22, 2025 from 10:00 am - 11:30 am From Your Desktop
Strategic Leadership
In today's dynamic library environment, mastering the art of strategic leadership is more crucial than ever. As libraries evolve to meet the challenges of a digital era, leaders must adeptly navigate the intersection of strategy, leadership, operations, and management. This webinar offers participants a comprehensive understanding of how strategic vision and effective leadership can shape the future of library services
Learning objectives:
Kim Garret, Deputy Director for the Warren-Trumbull County Public Library SystemWith a passion for knowledge and a dedication to serving the community, Kim Garrett, Deputy Director for the Warren-Trumbull County Public Library System, brings nearly 15 years of invaluable experience to the table. Having started her career as a youth services librarian, Kim has steadily climbed the ranks, exemplifying unwavering commitment to promoting literacy, fostering a love for learning, and expanding access to resources for all patrons. Her extensive expertise in library management, collection development, and innovative programming has been instrumental in transforming the libraries she has served into vibrant hubs for lifelong learning and cultural enrichment. As a leader in Ohio’s public libraries, Kim continues to champion the role of libraries as vital community assets, shaping the future of our industry and ensuring that libraries remains a beacon of knowledge and enlightenment for years to come.
Sarah Everly, Mobile Library Services Manager, Warren-Trumbull County Public Library SystemSarah's main focus is serving individuals who face barriers accessing traditional brick and mortar locations. She does so by providing bookmobile service and Library-by-Mail service as the Mobile Library Services manager at the Warren-Trumbull County Public Library in northeast Ohio.
As a former Peace Corps Volunteer, providing access to information and working collaboratively with others give her immense gratification. Everly has established two successful bi-weekly book clubs for and with adults with developmental disabilities and she has initiated a wonderfully successful (and fun!) partnership with the local state park (Mosquito Lake) to provide nature-centered programming paired with live animal demonstrations and a story time at the bookmobile. Everly continually seeks ways to expand bookmobile service and effectively utilize our time on the road.
Session 4
Wednesday, January 22, 2025 from 10:00 am - 11:30 am From Your Desktop
Strategic Leadership
In today's dynamic library environment, mastering the art of strategic leadership is more crucial than ever. As libraries evolve to meet the challenges of a digital era, leaders must adeptly navigate the intersection of strategy, leadership, operations, and management. This webinar offers participants a comprehensive understanding of how strategic vision and effective leadership can shape the future of library services
Learning objectives:
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Participants will learn the difference between strategy and leadership skills vs operations and management skills, and will understand the importance of weaving these critical skills together.
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Participants will learn several integral tools for infusing their management style with strategic thinking.
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Participants will discuss trends emanating from the pandemic and discuss potential impacts on future library operations
Presenter:
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.
Session 5
Wednesday, February 12, 2025 from 10 am - 11:15 am from YOUR Desktop
Leading from the Middle: Managing Up and Down Simultaneously
Do you have more than one boss at your library? Do you have lots of responsibility but little authority? Are you working between multiple departments? Are you looking to improve your communication skills with your managers and your direct reports? If you said yes to any of these questions then this webinar can help you communicate better and manage up, and down.
Learning Objectives:
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.Session 5
Wednesday, February 12, 2025 from 10 am - 11:15 am from YOUR Desktop
Leading from the Middle: Managing Up and Down Simultaneously
Do you have more than one boss at your library? Do you have lots of responsibility but little authority? Are you working between multiple departments? Are you looking to improve your communication skills with your managers and your direct reports? If you said yes to any of these questions then this webinar can help you communicate better and manage up, and down.
Learning Objectives:
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Communication techniques for communicating with upper management and employees
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Prioritizing tasks and setting goals
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Performance evaluation strategies: How to better give and receive feedback
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Time management concerns: How to organize and prioritize your time to meet multiple (and sometimes competing) goals
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Planning and organizing meetings from "the middle"
Presenter:
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie has published 5 books, with two coming out in 2022 including a new book co-authored with two school librarians with ABC-CLIO: Advocating Digital Citizenship: Resources for Library and Classroom. In 2021 she received an Outstanding Reference Title award from the Reference & User Services Association of ALA. Carrie is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Her company’s curriculum and work can be found in multiple states and countries. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.
Session 6 -
Thursday, March 27, 2025 - Location TBA
9:30 am - 4:00 pm
Morning Session: Leading Through Transitions
Change is never easy, but understanding the transition process that leads to adopting a change is a critical skill for library leaders. This session will help you understand the stages of a transition process, where people get stuck (and how to help them if they do!), and how to develop strong team dynamics that support the change. Drawing on the transition theory work of Bruce Feiler, William Bridges, and Susan Bridges, participants will deeply consider the elements of each stage of a transition and how to support themselves, their team, and their colleagues each step of the way, as well as how to head off tension and conflict along the way. While change may never be easy, understanding the transition process that leads to change helps library leaders become more intentional and effective.
Learning Objectives:
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie has published 5 books, with two coming out in 2022 including a new book co-authored with two school librarians with ABC-CLIO: Advocating Digital Citizenship: Resources for Library and Classroom. In 2021 she received an Outstanding Reference Title award from the Reference & User Services Association of ALA. Carrie is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Her company’s curriculum and work can be found in multiple states and countries. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.Session 6 -
Thursday, March 27, 2025 - Location TBA
9:30 am - 4:00 pm
Morning Session: Leading Through Transitions
Change is never easy, but understanding the transition process that leads to adopting a change is a critical skill for library leaders. This session will help you understand the stages of a transition process, where people get stuck (and how to help them if they do!), and how to develop strong team dynamics that support the change. Drawing on the transition theory work of Bruce Feiler, William Bridges, and Susan Bridges, participants will deeply consider the elements of each stage of a transition and how to support themselves, their team, and their colleagues each step of the way, as well as how to head off tension and conflict along the way. While change may never be easy, understanding the transition process that leads to change helps library leaders become more intentional and effective.
Learning Objectives:
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Gain skills to better communicate about change
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Navigate unintended consequences
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Ensure that the change sticks
Afternoon Session: Develop Your Teams by Building on Strengths
Teams are a critical unit at your library - it’s where people learn, share, and feel connected. How can we better develop our teams to ensure positive working relationships and job satisfaction? This session will go deep into team building (but not in a “let’s do a ropes course!” way!). We’ll share the theory behind how teams develop their dynamics and cultures and several proven approaches to using a strengths-based approach for intentionally cultivating a productive environment.
Learning Objectives:
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Understand the vital role teams play in organizational development and job satisfaction
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Understand the team development model and how to use it with teams
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How to increase job engagement through team connection
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Keys for developing team strengths
Presenter:
Amanda Standerfer’s passion is helping libraries and nonprofit organizations advance so they can create meaningful impact in their communities. Since 2002, Amanda's consulting practice Fast Forward Libraries has worked with libraries and nonprofits on strategic planning, fundraising, organizational development, and capacity building. Amanda has 15 years of experience at various positions in public libraries, most recently as the Director of Community Engagement for The Urbana (IL) Free Library. She also has 7 years of experience working in the philanthropy sector. She has a BA and MA in History from Eastern Illinois University and a MLIS from the University of Illinois at Urbana-Champaign.
Session 7
Tuesday, April 15, 2025 - Location TBA
9:30 am - 4:00 pm
Amanda Standerfer’s passion is helping libraries and nonprofit organizations advance so they can create meaningful impact in their communities. Since 2002, Amanda's consulting practice Fast Forward Libraries has worked with libraries and nonprofits on strategic planning, fundraising, organizational development, and capacity building. Amanda has 15 years of experience at various positions in public libraries, most recently as the Director of Community Engagement for The Urbana (IL) Free Library. She also has 7 years of experience working in the philanthropy sector. She has a BA and MA in History from Eastern Illinois University and a MLIS from the University of Illinois at Urbana-Champaign.Session 7
Tuesday, April 15, 2025 - Location TBA
9:30 am - 4:00 pm
Morning Session: Accountability at the Core: Manager’s Response to Pride and Entitlement in the Workplace
In the complex landscape of the post pandemic, fostering a culture of accountability is not just a goal; it's a necessity!
A midst the comprehensive interplay of organizational dynamics, few threads are as complex and pervasive as pride and entitlement. These two formidable barriers have the potential to obstruct the path to accountability, stifling progress, and hindering growth.
Now, more than ever, leaders must confront these challenges head-on, charting a course towards a future defined by humility, integrity, and unwavering accountability. In this session tailored for HR professionals, we will embark on a journey to unravel the intricacies of pride and entitlement, exploring how they intersect with accountability and, more importantly, how we can overcome them to cultivate a culture of responsibility and excellence within our organizations.
Learning Objectives:
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Understand the impact of pride and entitlement on organizational culture and accountability.
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Recognize signs and symptoms of entitlement and pride in themselves and their employees.
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Explore root causes that contribute to entitlement and pride, such as upbringing, societal influences, and organizational culture.
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Learn practical strategies for addressing entitlement and pride.
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Discover actionable steps and techniques for promoting a culture of humility, empathy, and accountability in the workplace.
Afternoon Session: Create a Growth Mindset: Guiding your Employees to Resiliency, Grit, Optimism & Forgiveness
Create a Growth Mindset: Guiding your Employees to Resiliency, Grit, Optimism & Forgiveness (Morning Session)
Our mindset is the way we think, filter our thoughts and make meaning of a situation. Is mindset fixed, or can we change it – and help others change theirs?
Stanford psychologist Carol Dweck developed the term “growth mindset” after researching motivation, personality and development. Dweck suggests that a growth mindset evolves from an attitude of hard work, learning, training and perseverance. In comparison, individuals with a fixed mindset believe that success comes from innate ability, focus on the rewards of immediate success and dread failure.
Because mindsets are shaped by our environments, organizations can do quite a bit to foster a growth mindset within. The growth mindset is all about learning, growing and continuing to work hard despite setbacks, while a person with a fixed mindset may be embarrassed by and not willing to admit their personal or professional failures.
Growing out of a fixed mindset does not happen overnight. It takes conscious effort to move to a different way of thinking. As Leaders, we can help ourselves, colleagues and ultimately the organization by promoting a growth mindset throughout.
Learning Objectives:
Our mindset is the way we think, filter our thoughts and make meaning of a situation. Is mindset fixed, or can we change it – and help others change theirs?
Stanford psychologist Carol Dweck developed the term “growth mindset” after researching motivation, personality and development. Dweck suggests that a growth mindset evolves from an attitude of hard work, learning, training and perseverance. In comparison, individuals with a fixed mindset believe that success comes from innate ability, focus on the rewards of immediate success and dread failure.
Because mindsets are shaped by our environments, organizations can do quite a bit to foster a growth mindset within. The growth mindset is all about learning, growing and continuing to work hard despite setbacks, while a person with a fixed mindset may be embarrassed by and not willing to admit their personal or professional failures.
Growing out of a fixed mindset does not happen overnight. It takes conscious effort to move to a different way of thinking. As Leaders, we can help ourselves, colleagues and ultimately the organization by promoting a growth mindset throughout.
Learning Objectives:
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Identify the difference of a fixed mindset vs. growth mindset, take a self-assessment to determine your mindset
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Realize the importance and define five characteristics of a growth mindset workplace and its’ impact on goal setting and feedback
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Learn the two biggest obstacles to organizational growth mindset and how to overcome them
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Recognize the three common misconceptions that contribute to a false growth mindset and spot your fixed-mindset triggers
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Understand what Neuroplasticity is and how it relates to re-wiring the brain to grow in areas such as resilient, grit, optimism and forgiveness
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Acquire strategies to foster a growth mindset and practice four habits to cultivate a growth mindset in yourself
Presenter:
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.
Session 8
Thursday, May 15, 2025 - Location TBA
9:30 am - 3:30 pm
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.Session 8
Thursday, May 15, 2025 - Location TBA
9:30 am - 3:30 pm
Morning Session: Empathetic Leadership
Leadership styles have shifted greatly over the last several decades, to allow for room to include Person-Centered Leadership models to support our workforce. Please join this conversation to learn the tools and characteristics of Empathetic Leadership to support your response to the needs of your employees.
Presenter:
Erin Turner, LISW-S, is the Intensive Services Program Manager at Crossroads/Beacon Health in Lake County and Adjunct Faculty for Youngstown State School of Social Work Graduate Program. She has worked in community mental health settings for over 20 years as a volunteer, direct service provider, clinical supervisor and program manager. She has extensive experience working with children, adolescents, families and adults with a variety of mental health issues, including trauma, mood disorders and crisis situations. Erin specializes in community-based crisis intervention. Erin has provided multiple trainings within the context of Social Work including, Risk Assessment, Trauma, Compassion Fatigue and Motivational Interviewing.
Afternoon Session: Guided Conversations
Here is your opportunity to ask questions of your peers and share your successes and challenges.
Leadership styles have shifted greatly over the last several decades, to allow for room to include Person-Centered Leadership models to support our workforce. Please join this conversation to learn the tools and characteristics of Empathetic Leadership to support your response to the needs of your employees.
Presenter:
Erin Turner, LISW-S, is the Intensive Services Program Manager at Crossroads/Beacon Health in Lake County and Adjunct Faculty for Youngstown State School of Social Work Graduate Program. She has worked in community mental health settings for over 20 years as a volunteer, direct service provider, clinical supervisor and program manager. She has extensive experience working with children, adolescents, families and adults with a variety of mental health issues, including trauma, mood disorders and crisis situations. Erin specializes in community-based crisis intervention. Erin has provided multiple trainings within the context of Social Work including, Risk Assessment, Trauma, Compassion Fatigue and Motivational Interviewing. Afternoon Session: Guided Conversations
Here is your opportunity to ask questions of your peers and share your successes and challenges.
Location: Cuyahoga Falls Library
2015 3rd St.
Cuyahoga Falls, OH 44221
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
Library Bootcamp: Readers' Advisory 101
10/16/2024
Readers' Advisory can feel scary because we want our patrons to leave the library with books that are perfect for their mood. Keeping up with the book world can be a daunting task, too. Learn some basic skills that will help you provide good RA service and be a more informed and passionate Readers' Advisor.
Learning Objectives:
Mary Olson is Readers' Advisory Librarian at Medina County District Library. Her duties include training, direct service to book clubs, promotional writing, collection development, and programming. She is the 2015 Allie Beth Martin award winner and the 2016 Pat Carterette Award winner.
Location: Online via Zoom
10/16/2024
Readers' Advisory can feel scary because we want our patrons to leave the library with books that are perfect for their mood. Keeping up with the book world can be a daunting task, too. Learn some basic skills that will help you provide good RA service and be a more informed and passionate Readers' Advisor.
Learning Objectives:
- Define Readers' Advisory service in a public library.
- Talk about appeal factors with patrons and listen actively to readers.
- Use common resources to make reading suggestions and expand their own knowledge of popular books.
Mary Olson is Readers' Advisory Librarian at Medina County District Library. Her duties include training, direct service to book clubs, promotional writing, collection development, and programming. She is the 2015 Allie Beth Martin award winner and the 2016 Pat Carterette Award winner.Location: Online via Zoom
Library Bootcamp: Readers' Advisory 101
10/16/2024
Recorded 10/16/24
Readers' Advisory can feel scary because we want our patrons to leave the library with books that are perfect for their mood. Keeping up with the book world can be a daunting task, too. Learn some basic skills that will help you provide good RA service and be a more informed and passionate Readers' Advisor.
Learning Objectives:
Mary Olson is Readers' Advisory Librarian at Medina County District Library. Her duties include training, direct service to book clubs, promotional writing, collection development, and programming. She is the 2015 Allie Beth Martin award winner and the 2016 Pat Carterette Award winner.
Location: Online via Zoom
10/16/2024
Recorded 10/16/24Readers' Advisory can feel scary because we want our patrons to leave the library with books that are perfect for their mood. Keeping up with the book world can be a daunting task, too. Learn some basic skills that will help you provide good RA service and be a more informed and passionate Readers' Advisor.
Learning Objectives:
- Define Readers' Advisory service in a public library.
- Talk about appeal factors with patrons and listen actively to readers.
- Use common resources to make reading suggestions and expand their own knowledge of popular books.
Mary Olson is Readers' Advisory Librarian at Medina County District Library. Her duties include training, direct service to book clubs, promotional writing, collection development, and programming. She is the 2015 Allie Beth Martin award winner and the 2016 Pat Carterette Award winner.Location: Online via Zoom
Intro to Digitization
10/17/2024
Digitization is a big project. Where do you start? What systems do you use and what resources are available for you? This webinar will introduce foundations of digitization for libraries that want to begin a digitization project.
Learning Objectives:
Penelope Shumaker is a Library Consultant at the State Library of Ohio. She specializes in Digitization and CE for library staff. She manages the Ohio Digital Network (ODN), which is the Digital Public Library of America (DPLA) Service hub for Ohio. She has Master of Library and Information Science (Kent State University) and a Bachelor of Arts in Philosophy (Cedarville University).
Location: Online via Zoom
10/17/2024
Digitization is a big project. Where do you start? What systems do you use and what resources are available for you? This webinar will introduce foundations of digitization for libraries that want to begin a digitization project.
Learning Objectives:
- Explore digitization plans, and how to select resources for digitization.
- Discover necessary tools such as content management systems and metadata.
- Learn about the Digihubs in Ohio and what resources they provide
Penelope Shumaker is a Library Consultant at the State Library of Ohio. She specializes in Digitization and CE for library staff. She manages the Ohio Digital Network (ODN), which is the Digital Public Library of America (DPLA) Service hub for Ohio. She has Master of Library and Information Science (Kent State University) and a Bachelor of Arts in Philosophy (Cedarville University).Location: Online via Zoom
Intro to Digitization
10/17/2024
Recorded 10/17/24
Digitization is a big project. Where do you start? What systems do you use and what resources are available for you? This webinar will introduce foundations of digitization for libraries that want to begin a digitization project.
Learning Objectives:
Penelope Shumaker is a Library Consultant at the State Library of Ohio. She specializes in Digitization and CE for library staff. She manages the Ohio Digital Network (ODN), which is the Digital Public Library of America (DPLA) Service hub for Ohio. She has Master of Library and Information Science (Kent State University) and a Bachelor of Arts in Philosophy (Cedarville University).
Location: Online via Zoom
10/17/2024
Recorded 10/17/24Digitization is a big project. Where do you start? What systems do you use and what resources are available for you? This webinar will introduce foundations of digitization for libraries that want to begin a digitization project.
Learning Objectives:
- Explore digitization plans, and how to select resources for digitization.
- Discover necessary tools such as content management systems and metadata.
- Learn about the Digihubs in Ohio and what resources they provide
Penelope Shumaker is a Library Consultant at the State Library of Ohio. She specializes in Digitization and CE for library staff. She manages the Ohio Digital Network (ODN), which is the Digital Public Library of America (DPLA) Service hub for Ohio. She has Master of Library and Information Science (Kent State University) and a Bachelor of Arts in Philosophy (Cedarville University).Location: Online via Zoom
Technical Services/Collection Development Networking Meeting
10/17/2024
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jeff Laser.
Location: Online via Zoom
10/17/2024
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jeff Laser.
Location: Online via Zoom
Academic Library Directors In-Person Networking Meeting
10/21/2024
Location: Jessica R. Gund Memorial Library
11610 Euclid Ave
Cleveland, OH 44106
10/21/2024
Take advantage of this opportunity to share challenges and successes with your peers. If you are interested in attending lunch prior to the meeting, please contact Laura Ponikvar at lponikvar@cia.edu.
Location: Jessica R. Gund Memorial Library
11610 Euclid Ave
Cleveland, OH 44106
Intersectionality 101
10/22/2024
Intersectionality is a concept that allows us to examine multiple areas of our lives and social identities. During this session, participants will examine what it actually is, discuss the history of the theory and begin to apply an intersectional lens.
Learning Objectives:
Location: Online via Zoom
10/22/2024
Intersectionality is a concept that allows us to examine multiple areas of our lives and social identities. During this session, participants will examine what it actually is, discuss the history of the theory and begin to apply an intersectional lens.Learning Objectives:
- Identify intersectionality as a lens
- Identify how intersectionality can be utilized in their respective spaces
- Identify resources for support and continued learning
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of People, Culture, and Belonging. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Location: Online via Zoom
Diversity, Equity, Inclusion, & Accessibility Networking Meeting
10/24/2024
We are excited to start this new Diversity, Equity, Inclusion, & Accessibility networking group. Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jeff Laser.
Location: Online via Zoom
10/24/2024
We are excited to start this new Diversity, Equity, Inclusion, & Accessibility networking group. Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jeff Laser.
Location: Online via Zoom
Be Prepared! Using Policy to Navigate Materials Challenges
10/29/2024
School and public libraries have experienced unprecedented numbers of book challenges since the fall of 2021. Make sure your organization is prepared! This presentation will focus on developing sound reconsideration policies to help you proactively respond to materials challenges.
Presenter:
Dr. Belinda Boon is a Professor at Kent State University’s School of Information where she has taught since 2006. Her graduate and undergraduate courses include Collection Management, Information Services for Diverse Populations, Information Sources & Reference Services, and Information Fluency in the Workplace and Beyond.
Location: Online via Zoom
10/29/2024
School and public libraries have experienced unprecedented numbers of book challenges since the fall of 2021. Make sure your organization is prepared! This presentation will focus on developing sound reconsideration policies to help you proactively respond to materials challenges.
Presenter:
Dr. Belinda Boon is a Professor at Kent State University’s School of Information where she has taught since 2006. Her graduate and undergraduate courses include Collection Management, Information Services for Diverse Populations, Information Sources & Reference Services, and Information Fluency in the Workplace and Beyond.Location: Online via Zoom
Be Prepared! Using Policy to Navigate Materials Challenges
10/29/2024
Recorded 10/29/24
School and public libraries have experienced unprecedented numbers of book challenges since the fall of 2021. Make sure your organization is prepared! This presentation will focus on developing sound reconsideration policies to help you proactively respond to materials challenges.
Presenter:
Dr. Belinda Boon is a Professor at Kent State University’s School of Information where she has taught since 2006. Her graduate and undergraduate courses include Collection Management, Information Services for Diverse Populations, Information Sources & Reference Services, and Information Fluency in the Workplace and Beyond.
Location: Online via Zoom
10/29/2024
Recorded 10/29/24School and public libraries have experienced unprecedented numbers of book challenges since the fall of 2021. Make sure your organization is prepared! This presentation will focus on developing sound reconsideration policies to help you proactively respond to materials challenges.
Presenter:
Dr. Belinda Boon is a Professor at Kent State University’s School of Information where she has taught since 2006. Her graduate and undergraduate courses include Collection Management, Information Services for Diverse Populations, Information Sources & Reference Services, and Information Fluency in the Workplace and Beyond.Location: Online via Zoom
A Day for Public Service: Psychological Safety and Building Connections in the Workplace
10/30/2024
Join us for our ever-popular Day for Public Service! This year we are focusing on psychological safety and building connections in the workplace.
Morning Session: Psychological Safety
Evidence shows that when teams have psychological safety, they're more willing to acknowledge their own mistakes and figure out how to prevent them from moving forward. They're also more comfortable raising problems and exploring innovative solutions." During this session, we will focus on the "why," "what," and "impact" and create a call to action.
Learning Objectives:
Krista L. Allison, J.D.
Krista L. Allison currently serves as a Program Support Strategist for Stark Education Partnership, Inc., and an Educational Consultant/Coach for the Stark County Educational Service Center and the Ohio Department of Education State Support Team Region 9 in the areas of cradle to career, Ohio’s Whole Child Framework, family and community engagement, and diversity, equity, inclusion, and belonging.
For over 20 years, Krista has served in leadership roles at the state, county, and school district levels. Mrs. Allison has advised public officials on education regulations, provided training and coaching to education leaders, and created and implemented strategic policies, programs, and systems to address the equitable academic and non-academic needs of all students in Ohio schools. Mrs. Allison holds a Bachelor of Arts from Baldwin-Wallace University and a Juris Doctorate from Case Western Reserve University. She is an Institute for Educational Leadership Policy Fellow, Ohio Early Childhood Leadership Fellow, and a member of Leadership Stark County’s 35th Class Signature Program.
LaFlovia “Flo” Ginanni, M.Ed., LPC
LaFlovia “Flo” Ginanni has been at United Way of Greater Stark County since 2013. She is currently the Vice President of Diversity, Culture, and Engagement. She launched United Way’s Project Blueprint in 2019, a board and committee preparedness program designed to recruit, train, and place ethnically diverse leaders into policy-making roles to enhance the effectiveness of nonprofit agencies. Flo also represents United Way on the Dismantling Racism Coalition of Stark County, which introduced the 15-Day Unity Challenge to the community in August of 2020. She is a Licensed Professional Counselor, as well as a certified Chemical Dependency Counselor Assistant, and works as a PRN Counselor at CommQuest’s Detox Unit. She holds dual bachelor’s degrees in Psychology and Sociology, in addition to master’s degrees in both Leadership Studies and Clinical Mental Health Counseling. She has worked in the social service, mental health, and criminal justice fields for over 30 years.
Marilee Fini, M.A. CCC/SLP is a certified and licensed Speech Pathologist in Cleveland, OH running her own private practice, MLF Speech Therapy where she sees children and adults. She is also a professional speaker and has been presenting for over 24 years. In addition, she is an adjunct professor at Lakeland Community College where she teaches Public Speaking. Currently, she speaks for corporations, in healthcare and for other organizations on effective communication, Public Speaking and motivational topics. As a kid who stuttered, she couldn’t imagine being a speaker or a Speech Pathologist! In her presentations, she shares a message of discovering an “overcomer mindset” and being able to do things you never thought were possible!
Location: Avon Lake Public Library
32649 Electric Blvd
Avon Lake, OH 44012
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
10/30/2024
Join us for our ever-popular Day for Public Service! This year we are focusing on psychological safety and building connections in the workplace.Morning Session: Psychological Safety
Evidence shows that when teams have psychological safety, they're more willing to acknowledge their own mistakes and figure out how to prevent them from moving forward. They're also more comfortable raising problems and exploring innovative solutions." During this session, we will focus on the "why," "what," and "impact" and create a call to action.
Learning Objectives:
- How the foundation of a learning culture is psychological safety
- Being able to take risks without fear of reprisal
Krista L. Allison, J.D. Krista L. Allison currently serves as a Program Support Strategist for Stark Education Partnership, Inc., and an Educational Consultant/Coach for the Stark County Educational Service Center and the Ohio Department of Education State Support Team Region 9 in the areas of cradle to career, Ohio’s Whole Child Framework, family and community engagement, and diversity, equity, inclusion, and belonging.
For over 20 years, Krista has served in leadership roles at the state, county, and school district levels. Mrs. Allison has advised public officials on education regulations, provided training and coaching to education leaders, and created and implemented strategic policies, programs, and systems to address the equitable academic and non-academic needs of all students in Ohio schools. Mrs. Allison holds a Bachelor of Arts from Baldwin-Wallace University and a Juris Doctorate from Case Western Reserve University. She is an Institute for Educational Leadership Policy Fellow, Ohio Early Childhood Leadership Fellow, and a member of Leadership Stark County’s 35th Class Signature Program.
LaFlovia “Flo” Ginanni, M.Ed., LPCLaFlovia “Flo” Ginanni has been at United Way of Greater Stark County since 2013. She is currently the Vice President of Diversity, Culture, and Engagement. She launched United Way’s Project Blueprint in 2019, a board and committee preparedness program designed to recruit, train, and place ethnically diverse leaders into policy-making roles to enhance the effectiveness of nonprofit agencies. Flo also represents United Way on the Dismantling Racism Coalition of Stark County, which introduced the 15-Day Unity Challenge to the community in August of 2020. She is a Licensed Professional Counselor, as well as a certified Chemical Dependency Counselor Assistant, and works as a PRN Counselor at CommQuest’s Detox Unit. She holds dual bachelor’s degrees in Psychology and Sociology, in addition to master’s degrees in both Leadership Studies and Clinical Mental Health Counseling. She has worked in the social service, mental health, and criminal justice fields for over 30 years.
Afternoon Session: Building Connections in the Library with Effective Communication
Communication is the key to success in the workplace. We have the desire to communicate better but the missing piece is the “know-how.” In this presentation you will get the “know-how” to….
Communication is the key to success in the workplace. We have the desire to communicate better but the missing piece is the “know-how.” In this presentation you will get the “know-how” to….
- Express your ideas in a clear and concise format
- Listen with intent rather than with an agenda
- Manage communication breakdowns
- Communicate effectively with difficult people
When we get the “know-how” we build a connection with others which leads us to become effective and confident communicators!
Learning Objectives:
- Acquire techniques through listening and verbal communication for building connections with co-workers and patrons in the Library
- Implement strategies for managing communication breakdowns
Marilee Fini, M.A. CCC/SLP is a certified and licensed Speech Pathologist in Cleveland, OH running her own private practice, MLF Speech Therapy where she sees children and adults. She is also a professional speaker and has been presenting for over 24 years. In addition, she is an adjunct professor at Lakeland Community College where she teaches Public Speaking. Currently, she speaks for corporations, in healthcare and for other organizations on effective communication, Public Speaking and motivational topics. As a kid who stuttered, she couldn’t imagine being a speaker or a Speech Pathologist! In her presentations, she shares a message of discovering an “overcomer mindset” and being able to do things you never thought were possible! Location: Avon Lake Public Library
32649 Electric Blvd
Avon Lake, OH 44012
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
How to Weather the Turbulence of a Video Auditor
11/6/2024
First amendment audits continue to occur in libraries and they can be unsettling and stressful for staff and patrons. What can you do to prepare for the next auditor’s visit and what strategies can be used when they have the camera in your face? Join us for a panel discussion that includes a public library assistant director and a representative from the ALA Office of Intellectual Freedom. The panelists will provide an overview of the legal environment, highlight case studies and share best practices for dealing with auditors.
Presenters:
Julianne Rist is a library leader with a commitment to transforming communities and a vision to keep libraries relevant in the 21st century. As Director of Public Serivces for Jefferson County Public Library she has piloted new services and overseen the redesign of several library buildings. She led the response for filming in JCPL libraries. She has an MLIS from University of South Florida and is the chair of the PLA Digital Literacy Committee.
Deborah Caldwell-Stone is Director of ALA’s Office for Intellectual Freedom and Executive Director of the Freedom to Read Foundation. For over twenty years she has worked closely with library professionals and library trustees on a wide range of intellectual freedom issues. She has served on the faculty of the ALA-sponsored Lawyers for Libraries and Law for Librarians workshops and is a contributor to the 10th edition of the Intellectual Freedom Manual. She has contributed articles on law, policy, and intellectual freedom to American Libraries and other publications.
Location: Online via Zoom
11/6/2024
First amendment audits continue to occur in libraries and they can be unsettling and stressful for staff and patrons. What can you do to prepare for the next auditor’s visit and what strategies can be used when they have the camera in your face? Join us for a panel discussion that includes a public library assistant director and a representative from the ALA Office of Intellectual Freedom. The panelists will provide an overview of the legal environment, highlight case studies and share best practices for dealing with auditors.
Presenters:
Julianne Rist is a library leader with a commitment to transforming communities and a vision to keep libraries relevant in the 21st century. As Director of Public Serivces for Jefferson County Public Library she has piloted new services and overseen the redesign of several library buildings. She led the response for filming in JCPL libraries. She has an MLIS from University of South Florida and is the chair of the PLA Digital Literacy Committee.Deborah Caldwell-Stone is Director of ALA’s Office for Intellectual Freedom and Executive Director of the Freedom to Read Foundation. For over twenty years she has worked closely with library professionals and library trustees on a wide range of intellectual freedom issues. She has served on the faculty of the ALA-sponsored Lawyers for Libraries and Law for Librarians workshops and is a contributor to the 10th edition of the Intellectual Freedom Manual. She has contributed articles on law, policy, and intellectual freedom to American Libraries and other publications.Location: Online via Zoom
How to Weather the Turbulence of a Video Auditor
11/6/2024
Recorded: 11/6/24
First amendment audits continue to occur in libraries and they can be unsettling and stressful for staff and patrons. What can you do to prepare for the next auditor’s visit and what strategies can be used when they have the camera in your face? Join us for a panel discussion that includes a public library assistant director and a representative from the ALA Office of Intellectual Freedom. The panelists will provide an overview of the legal environment, highlight case studies and share best practices for dealing with auditors.
Presenters:Julianne Rist is a library leader with a commitment to transforming communities and a vision to keep libraries relevant in the 21st century. As Director of Public Serivces for Jefferson County Public Library she has piloted new services and overseen the redesign of several library buildings. She led the response for filming in JCPL libraries. She has an MLIS from University of South Florida and is the chair of the PLA Digital Literacy Committee.
Deborah Caldwell-Stone is Director of ALA’s Office for Intellectual Freedom and Executive Director of the Freedom to Read Foundation. For over twenty years she has worked closely with library professionals and library trustees on a wide range of intellectual freedom issues. She has served on the faculty of the ALA-sponsored Lawyers for Libraries and Law for Librarians workshops and is a contributor to the 10th edition of the Intellectual Freedom Manual. She has contributed articles on law, policy, and intellectual freedom to American Libraries and other publications.
Location: Online via Zoom
11/6/2024
Recorded: 11/6/24First amendment audits continue to occur in libraries and they can be unsettling and stressful for staff and patrons. What can you do to prepare for the next auditor’s visit and what strategies can be used when they have the camera in your face? Join us for a panel discussion that includes a public library assistant director and a representative from the ALA Office of Intellectual Freedom. The panelists will provide an overview of the legal environment, highlight case studies and share best practices for dealing with auditors.
Presenters:
Julianne Rist is a library leader with a commitment to transforming communities and a vision to keep libraries relevant in the 21st century. As Director of Public Serivces for Jefferson County Public Library she has piloted new services and overseen the redesign of several library buildings. She led the response for filming in JCPL libraries. She has an MLIS from University of South Florida and is the chair of the PLA Digital Literacy Committee.Deborah Caldwell-Stone is Director of ALA’s Office for Intellectual Freedom and Executive Director of the Freedom to Read Foundation. For over twenty years she has worked closely with library professionals and library trustees on a wide range of intellectual freedom issues. She has served on the faculty of the ALA-sponsored Lawyers for Libraries and Law for Librarians workshops and is a contributor to the 10th edition of the Intellectual Freedom Manual. She has contributed articles on law, policy, and intellectual freedom to American Libraries and other publications.Location: Online via Zoom
2024 Technology Conference: AI and Cybersecurity for Forward-Thinking Libraries
11/7/2024
Breakout Session 3
Ryan McCoy serves as Technology Director for the Akron-Summit County Public Library, bringing over 14 years of experience and 7 certifications from the Information Technology field. He has a Master's degree in Library and Information Science and is a Certified Information Systems Security Professional (CISSP). He actively contributes to the community as a member of the North High School Technology Advisory Board, volunteer computer teacher for Project Learn Summit, and a member of Akron Torchbearers.
Lawrence Singer entered the library and information services field in a roundabout way, first being in the mental health field as a doctor of psychology. This past experience helped him greatly in the adventure that awaited when he took a job at the Santa Ana Public Library working in the Teenspace. Lawrence began mentoring and conducting life skills and executive functioning presentations, as well as taking part in the various programs offered. With the launch of AStounD and Robots in Residence began, Lawrence was a natural choice to help helm the program, learning about Robot Mediated Behavior Intervention (RMBI) in order to utilize clinically sound and proven techniques to reach the youth on the spectrum. The program has been a success and is unlike any other program offered in the library profession.
Closing Session:
A structured round table discussion and an opportunity for more networking.
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
11/7/2024
Explore the world of artificial intelligence and learn ways to protect your library from cyberattacks. This conference will bring together industry experts, technologists, and librarians to discuss innovative AI applications and cybersecurity strategies. Our keynote will be Jia (Kevin) Liu from The Ohio State University, with breakout topics including takeaways from data breaches, CISA Best Practices, Using AI Robots with Neurodivergent Youth, Breaking Boundaries and Harnessing the Power of AI and ChatGPT to Transform Libraries, and More.
Keynote: Recent Trends in Generative AI
Keynote Sponsor
Presenter:
Jia (Kevin) Liu is an Associate Professor in the Dept. of Electrical and Computer Engineering at The Ohio State University (OSU) and an Amazon Visiting Academic (AVA) with Amazon.com. He currently serves as the Managing Director of the NSF AI Institute for Future Edge Networks and Distributed Intelligence (AI-EDGE) at OSU. He received his Ph.D. degree from the Dept. of Electrical and Computer Engineering at Virginia Tech in 2010. His research areas include theoretical machine learning, stochastic network optimization and control, and performance analysis for data analytics infrastructure and cyber-physical systems. Dr. Liu is a senior member of IEEE and a member of ACM. He has received numerous best paper awards at top venues in the areas of networking and communications. He has also received multiple honors of long/spotlight presentations at top machine learning conferences, including ICML, NeurIPS, and ICLR. He is an NSF CAREER Award recipient in 2020, a winner of the DARPA Young Faculty Award (YFA) in 2024, and a winner of the Google Faculty Research Award in 2020.
Breakout Session 1
Recovering From & Avoiding Ransomware
The Daviess County Public Library had three consecutive run-ins with ransomware in 2019. In this session, Wesley Johnson, from DCPL’s IT department, will discuss how it happened, how they recovered from it, and what they implemented to help them avoid it in the future.
Presenter:
Wesley Johnson, wjohnson@dcplibrary.org, is a Library Associate/IT Technician at the Daviess County Public Library. His time is split between computer repair and adult programming. He has presented at the Kentucky Public Library Association Conference, Kentucky Library Association Conference, and Computers in Libraries.
Breaking Boundaries: Harnessing the Power of Artificial Intelligence and ChatGPT to Transform Library Services
Join the Artificial Intelligence revolution in libraries by leveraging the potential of machine learning applications to enhance library services. Attendees will explore a holistic strategy to guide evaluating AI's role in the research process using information literacy frameworks. This comprehensive three-part presentation will equip attendees with a theoretical foundation for understanding the role AI can play in libraries, give practical demonstrations on integrating AI into library services, and provide valuable insights on building alliances within their institution to overcome the challenges of incorporating AI. A component of the session will be real-time crowdsourcing of AI tools, prompt engineering, AI literacy concepts, and potential AI initiative opportunities. Take advantage of this growing opportunity to explore the empowering potential of Generative AI and its impact on the future of library services.
Learning Objectives:
Keynote: Recent Trends in Generative AI
Keynote Sponsor
Presenter:
Jia (Kevin) Liu is an Associate Professor in the Dept. of Electrical and Computer Engineering at The Ohio State University (OSU) and an Amazon Visiting Academic (AVA) with Amazon.com. He currently serves as the Managing Director of the NSF AI Institute for Future Edge Networks and Distributed Intelligence (AI-EDGE) at OSU. He received his Ph.D. degree from the Dept. of Electrical and Computer Engineering at Virginia Tech in 2010. His research areas include theoretical machine learning, stochastic network optimization and control, and performance analysis for data analytics infrastructure and cyber-physical systems. Dr. Liu is a senior member of IEEE and a member of ACM. He has received numerous best paper awards at top venues in the areas of networking and communications. He has also received multiple honors of long/spotlight presentations at top machine learning conferences, including ICML, NeurIPS, and ICLR. He is an NSF CAREER Award recipient in 2020, a winner of the DARPA Young Faculty Award (YFA) in 2024, and a winner of the Google Faculty Research Award in 2020.Breakout Session 1
Recovering From & Avoiding Ransomware
The Daviess County Public Library had three consecutive run-ins with ransomware in 2019. In this session, Wesley Johnson, from DCPL’s IT department, will discuss how it happened, how they recovered from it, and what they implemented to help them avoid it in the future.
Presenter:
Wesley Johnson, wjohnson@dcplibrary.org, is a Library Associate/IT Technician at the Daviess County Public Library. His time is split between computer repair and adult programming. He has presented at the Kentucky Public Library Association Conference, Kentucky Library Association Conference, and Computers in Libraries. Breaking Boundaries: Harnessing the Power of Artificial Intelligence and ChatGPT to Transform Library Services
Join the Artificial Intelligence revolution in libraries by leveraging the potential of machine learning applications to enhance library services. Attendees will explore a holistic strategy to guide evaluating AI's role in the research process using information literacy frameworks. This comprehensive three-part presentation will equip attendees with a theoretical foundation for understanding the role AI can play in libraries, give practical demonstrations on integrating AI into library services, and provide valuable insights on building alliances within their institution to overcome the challenges of incorporating AI. A component of the session will be real-time crowdsourcing of AI tools, prompt engineering, AI literacy concepts, and potential AI initiative opportunities. Take advantage of this growing opportunity to explore the empowering potential of Generative AI and its impact on the future of library services.
Learning Objectives:
- Learn how to leverage Artificial Intelligence and ChatGPT in a library context.
- Recognize the benefits and challenges of incorporating AI projects in libraries.
- Discuss AI Literacy concepts including ethical concerns related to AI and ChatGPT in libraries, issues of bias and misinformation, and strategies to ensure appropriate AI implementation in library settings.
- Develop practical steps for initiating collaborative AI projects in your library or institution.
- Explore ways to assess the success and impact of collaborative AI initiatives.
Presenters:
Christopher M. Jimenez, Web Services Librarian, Florida International University
Chris works as a librarian at Florida International University Libraries, where he is part of the Information and Research Services Department. His specialty is Web Services, and his research interests include topics like web design, information literacy, and using new technologies in libraries. Recently, Jimenez has done webinars and published scholarship looking at how artificial intelligence could be used in libraries, as well as how taking a user experience-focused approach can help libraries adapt to the changing nature of research.
Melissa Del Castillo (she/her) is the Virtual Learning & Outreach Librarian at Florida International University, the largest minority-serving institution in the State of Florida, and the largest Hispanic Serving Institution in the United States. She is a dedicated academic reference librarian passionate about public service and information literacy. Her primary work responsibilities include coordinating the virtual chat reference services, assessing service offerings, creating learning objects, administration of LibApps, and library instruction. Melissa’s commitment to lifelong learning, collaboration, and mentoring is reflected across all aspects of her librarianship, through her service work, scholarship, and day-to-day practice. She fosters collegiality, spreads awareness, shares new knowledge, and diligently advocates for her library users’ needs. Her research interests include visual literacy, threshold concepts, instruction, active learning pedagogy, embedded librarianship, diversity, accessibility, and the value of reference. Melissa is also interested in developing tools to promote AI literacy and the evaluation of generative AI. Ultimately, we will need to strike a balance between traditional human decision-making and AI algorithms.
Breakout Session 2
Christopher M. Jimenez, Web Services Librarian, Florida International UniversityChris works as a librarian at Florida International University Libraries, where he is part of the Information and Research Services Department. His specialty is Web Services, and his research interests include topics like web design, information literacy, and using new technologies in libraries. Recently, Jimenez has done webinars and published scholarship looking at how artificial intelligence could be used in libraries, as well as how taking a user experience-focused approach can help libraries adapt to the changing nature of research.
Melissa Del Castillo (she/her) is the Virtual Learning & Outreach Librarian at Florida International University, the largest minority-serving institution in the State of Florida, and the largest Hispanic Serving Institution in the United States. She is a dedicated academic reference librarian passionate about public service and information literacy. Her primary work responsibilities include coordinating the virtual chat reference services, assessing service offerings, creating learning objects, administration of LibApps, and library instruction. Melissa’s commitment to lifelong learning, collaboration, and mentoring is reflected across all aspects of her librarianship, through her service work, scholarship, and day-to-day practice. She fosters collegiality, spreads awareness, shares new knowledge, and diligently advocates for her library users’ needs. Her research interests include visual literacy, threshold concepts, instruction, active learning pedagogy, embedded librarianship, diversity, accessibility, and the value of reference. Melissa is also interested in developing tools to promote AI literacy and the evaluation of generative AI. Ultimately, we will need to strike a balance between traditional human decision-making and AI algorithms.Breakout Session 2
Cybersecurity Best Practices: Understanding the Fundamentals
The presentation will discuss the current threat landscape and trends we are seeing. Some foundational steps to take to protect their networks and educate users. I will also talk about a few services CISA offers that may be beneficial to help increase security and awareness.
Presenter:
Jillian Burner has over 20 years’ experience in the public sector, 14 of those years being focused on cybersecurity. Jillian has led cyber leaders and operators at different levels within the state, county, and local governments. She has experience with all aspects of incident response, forensic investigations and has led teams of engineers that collaborate with internal and external partners to implement enterprise cybersecurity solutions and mitigate risk. Jillian is a Cybersecurity Advisor with the Cybersecurity Infrastructure Security Agency (CISA) and focuses on building resiliency within critical infrastructure sectors in Ohio. Jillian is a United States Air Force veteran, holds a Digital Forensics and Cyber Investigations from University Maryland Global Campus and is an ISACA Certified Information Security Manager (CISM).
Talpa: How to Build an AI Product for Libraries and Not Lose Your Soul
Is AI a game changer or another inflated tech trend? Is it invaluable or useless? Should libraries embrace it—or reject it? Tim Spalding, the founder of LibraryThing and creator of Talpa Search, cuts through the hype and horror around artificial intelligence, to offer a balanced perspective: AI is neither panacea nor plague. It can be horribly misused, but it has good uses and much potential, especially when aligned with library values and know-how.
Tim will ground his reflections in his experience as the principle developer of Talpa Search, a new library search system based on both AI and library data, best known for something that isn't even really AI at all—answering the age-old question "Do you have that book… it's blue?"
Presenter:
Tim Spalding is the founder and president of LibraryThing. LibraryThing is known for the cataloging and social networking site LibraryThing.com, with millions of devoted members. LibraryThing also co-develops Syndetics Unbound, with ProQuest/Clarivate, enhancing thousands of OPACs around the world. Recently, Tim and his team of programmers and librarians created Talpa Search, the focus of his session. A one-time aspiring Classics scholar, Tim lives with his wife and son in Portland, Maine.
The presentation will discuss the current threat landscape and trends we are seeing. Some foundational steps to take to protect their networks and educate users. I will also talk about a few services CISA offers that may be beneficial to help increase security and awareness.
Presenter:
Jillian Burner has over 20 years’ experience in the public sector, 14 of those years being focused on cybersecurity. Jillian has led cyber leaders and operators at different levels within the state, county, and local governments. She has experience with all aspects of incident response, forensic investigations and has led teams of engineers that collaborate with internal and external partners to implement enterprise cybersecurity solutions and mitigate risk. Jillian is a Cybersecurity Advisor with the Cybersecurity Infrastructure Security Agency (CISA) and focuses on building resiliency within critical infrastructure sectors in Ohio. Jillian is a United States Air Force veteran, holds a Digital Forensics and Cyber Investigations from University Maryland Global Campus and is an ISACA Certified Information Security Manager (CISM).Talpa: How to Build an AI Product for Libraries and Not Lose Your Soul
Is AI a game changer or another inflated tech trend? Is it invaluable or useless? Should libraries embrace it—or reject it? Tim Spalding, the founder of LibraryThing and creator of Talpa Search, cuts through the hype and horror around artificial intelligence, to offer a balanced perspective: AI is neither panacea nor plague. It can be horribly misused, but it has good uses and much potential, especially when aligned with library values and know-how.
Tim will ground his reflections in his experience as the principle developer of Talpa Search, a new library search system based on both AI and library data, best known for something that isn't even really AI at all—answering the age-old question "Do you have that book… it's blue?"
Presenter:
Tim Spalding is the founder and president of LibraryThing. LibraryThing is known for the cataloging and social networking site LibraryThing.com, with millions of devoted members. LibraryThing also co-develops Syndetics Unbound, with ProQuest/Clarivate, enhancing thousands of OPACs around the world. Recently, Tim and his team of programmers and librarians created Talpa Search, the focus of his session. A one-time aspiring Classics scholar, Tim lives with his wife and son in Portland, Maine.Breakout Session 3
Cybersecurity Lessons from the Threat Actors
Ryan McCoy, Technology Director, will provide an in-depth analysis of the cybersecurity incident that affected Akron-Summit County Public Library in 2023. The presentation will cover the response actions, insight into the threat actors involved, and the valuable lessons learned. Ryan McCoy serves as Technology Director for the Akron-Summit County Public Library, bringing over 14 years of experience and 7 certifications from the Information Technology field. He has a Master's degree in Library and Information Science and is a Certified Information Systems Security Professional (CISSP). He actively contributes to the community as a member of the North High School Technology Advisory Board, volunteer computer teacher for Project Learn Summit, and a member of Akron Torchbearers. Using AI robots with Neurodivergent Youth for a library based Robot Mediated Behavior Intervention program
This presentation will provide an overview of Santa Ana Public Library's AstounD Robot-Mediated Behavior Intervention (RMBI) program. This program connects Neurodivergent youth with RMBI Robots and technology tools, using advanced artificial intelligence programming, which helps them develop social and life skills as well as facilitate learning. This presentation will provide a showcase of several different types of RMBI programmed robots and technology tools, as well as best practices that have been utilized as part of the AStounD program at the Santa Ana Public Library for the past two years of our program's pilot. Additionally the presentation will discuss program components that engage teen volunteers, parents, and community stakeholders. There will also be a focus provided on programmatic elements that support the lending out of robotic companions for home use. This program was featured in a CNN evening news segment and articles in both Mother Jones and American Libraries.
Presenters:
Cheryl A. Eberly is the Principal Librarian for the Young Adult and Volunteer Services at the Santa Ana Public Library. She is the responsible for the creation and development of the 2014 National Arts and Humanities award winning TeenSpace Circle of Mentoring Project. She has over 15 years of experience in engaging youth and emerging adults via a targeted mentorship approach to civic engagement and youth workforce development via the various mentorship based programs at the library like the Teen Community Historians, Youth Health Ambassadors, and Seeds to Trees Digital Media Technology Institute Program at Santa Ana Public Library. She was the Project Director for the Memories of Migration Project. It is a three-year, library-based community memory program funded by the Federal Institute for Museum and Library Services (IMLS) to build community connections and cultural heritage collections through documenting the stories of migration in America. Partners for the project are Historypin, New Mexico Department of Cultural Affairs, Queens Library, West Hartford Public Library and REFORMA. She was also the project Director for the “Youth Know CS” project which is an ALA “ Libraries Ready to Code” sponsored program. In 2020, she piloted a Robots in Residence and an AStounD Robot-Mediated Behavior Intervention program for Neurodivergent Youth at the Santa Ana Public Library.
Yocelin Esqueda is the primary STEM educator at the Santa Ana Public Library. She engages youth in a variety of engineering and mathematical activities, introducing them to STEM concepts through programs like Robo Digi-Buddy and Robo Fun-Time. Currently pursuing a degree in Computer Engineering, Yocelin is passionate about utilizing robots to actively engage students on the spectrum in their learning journeys, tailoring interactions to accommodate and support their unique learning styles. The Robot Mediated Behavior Intervention program at the Santa Ana Public Library allows her to explore innovative educational techniques, enhancing the learning experiences of neurodivergent youth.
This presentation will provide an overview of Santa Ana Public Library's AstounD Robot-Mediated Behavior Intervention (RMBI) program. This program connects Neurodivergent youth with RMBI Robots and technology tools, using advanced artificial intelligence programming, which helps them develop social and life skills as well as facilitate learning. This presentation will provide a showcase of several different types of RMBI programmed robots and technology tools, as well as best practices that have been utilized as part of the AStounD program at the Santa Ana Public Library for the past two years of our program's pilot. Additionally the presentation will discuss program components that engage teen volunteers, parents, and community stakeholders. There will also be a focus provided on programmatic elements that support the lending out of robotic companions for home use. This program was featured in a CNN evening news segment and articles in both Mother Jones and American Libraries.
Presenters:
Cheryl A. Eberly is the Principal Librarian for the Young Adult and Volunteer Services at the Santa Ana Public Library. She is the responsible for the creation and development of the 2014 National Arts and Humanities award winning TeenSpace Circle of Mentoring Project. She has over 15 years of experience in engaging youth and emerging adults via a targeted mentorship approach to civic engagement and youth workforce development via the various mentorship based programs at the library like the Teen Community Historians, Youth Health Ambassadors, and Seeds to Trees Digital Media Technology Institute Program at Santa Ana Public Library. She was the Project Director for the Memories of Migration Project. It is a three-year, library-based community memory program funded by the Federal Institute for Museum and Library Services (IMLS) to build community connections and cultural heritage collections through documenting the stories of migration in America. Partners for the project are Historypin, New Mexico Department of Cultural Affairs, Queens Library, West Hartford Public Library and REFORMA. She was also the project Director for the “Youth Know CS” project which is an ALA “ Libraries Ready to Code” sponsored program. In 2020, she piloted a Robots in Residence and an AStounD Robot-Mediated Behavior Intervention program for Neurodivergent Youth at the Santa Ana Public Library.Yocelin Esqueda is the primary STEM educator at the Santa Ana Public Library. She engages youth in a variety of engineering and mathematical activities, introducing them to STEM concepts through programs like Robo Digi-Buddy and Robo Fun-Time. Currently pursuing a degree in Computer Engineering, Yocelin is passionate about utilizing robots to actively engage students on the spectrum in their learning journeys, tailoring interactions to accommodate and support their unique learning styles. The Robot Mediated Behavior Intervention program at the Santa Ana Public Library allows her to explore innovative educational techniques, enhancing the learning experiences of neurodivergent youth.Lawrence Singer entered the library and information services field in a roundabout way, first being in the mental health field as a doctor of psychology. This past experience helped him greatly in the adventure that awaited when he took a job at the Santa Ana Public Library working in the Teenspace. Lawrence began mentoring and conducting life skills and executive functioning presentations, as well as taking part in the various programs offered. With the launch of AStounD and Robots in Residence began, Lawrence was a natural choice to help helm the program, learning about Robot Mediated Behavior Intervention (RMBI) in order to utilize clinically sound and proven techniques to reach the youth on the spectrum. The program has been a success and is unlike any other program offered in the library profession.Closing Session:
A structured round table discussion and an opportunity for more networking.
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
Inclusive Hiring for Staff
11/12/2024
Location: Online via Zoom
11/12/2024
How can we make a staff hiring process more inclusive? Participants will examine the application review and interview phases, become aware of some common barriers, and learn about what practices they can incorporate.
Learning Objectives:
- Construct an interview process
- Be aware of biases
- Learn to be inclusive
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of People, Culture, and Belonging. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Location: Online via Zoom
Construction and Facilities Networking Meeting
11/14/2024
Catch up with your peers in this networking opportunity about construction and facilities. Send topics you would like to discuss to Melissa Lattanzi.
Location: Online via Zoom
11/14/2024
Catch up with your peers in this networking opportunity about construction and facilities. Send topics you would like to discuss to Melissa Lattanzi.
Location: Online via Zoom
Readers Advisory for Teens
11/14/2024
Figuring out what teens want to read can be tricky. This webinar will offer communication tips and familiarize you with titles, authors and trends that will help ensure teens won’t leave the library empty-handed.
Learning Objectives:
Mel Vavra is the Teen Librarian at Brunswick branch of the Medina County District Library System. She has been making the public library memorable for teens since 2015.
Natalie Keller is a Reference Librarian at the Brunswick branch of the Medina County District Library System. From 2021-2024, she served as an Associate with MCDL, where she gained Reference experience with all ages, including children and teens. She earned her MLIS from Kent State in May 2024 and is excited to grow into her new specialization in Adult Services. Possessing an English Literature degree from Kenyon College, she loves to channel her passion for literature into her Reader’s Advisory interactions
Location: Online via Zoom
11/14/2024
Figuring out what teens want to read can be tricky. This webinar will offer communication tips and familiarize you with titles, authors and trends that will help ensure teens won’t leave the library empty-handed.
Learning Objectives:
- Learn questions you can ask teens to help them find their next good book
- Recognize some concerns that may arise during a Teen RA experience and appropriate responses
- Familiarize yourself with popular titles, authors and trends, as well as perennial favorites.
Mel Vavra is the Teen Librarian at Brunswick branch of the Medina County District Library System. She has been making the public library memorable for teens since 2015. Natalie Keller is a Reference Librarian at the Brunswick branch of the Medina County District Library System. From 2021-2024, she served as an Associate with MCDL, where she gained Reference experience with all ages, including children and teens. She earned her MLIS from Kent State in May 2024 and is excited to grow into her new specialization in Adult Services. Possessing an English Literature degree from Kenyon College, she loves to channel her passion for literature into her Reader’s Advisory interactionsLocation: Online via Zoom
Readers Advisory for Teens
11/14/2024
Recorded 11/14/24
Figuring out what teens want to read can be tricky. This webinar will offer communication tips and familiarize you with titles, authors and trends that will help ensure teens won’t leave the library empty-handed.
Learning Objectives:
Mel Vavra is the Teen Librarian at Brunswick branch of the Medina County District Library System. She has been making the public library memorable for teens since 2015.
Natalie Keller is a Reference Librarian at the Brunswick branch of the Medina County District Library System. From 2021-2024, she served as an Associate with MCDL, where she gained Reference experience with all ages, including children and teens. She earned her MLIS from Kent State in May 2024 and is excited to grow into her new specialization in Adult Services. Possessing an English Literature degree from Kenyon College, she loves to channel her passion for literature into her Reader’s Advisory interactions
Location: Online via Zoom
11/14/2024
Recorded 11/14/24Figuring out what teens want to read can be tricky. This webinar will offer communication tips and familiarize you with titles, authors and trends that will help ensure teens won’t leave the library empty-handed.
Learning Objectives:
- Learn questions you can ask teens to help them find their next good book
- Recognize some concerns that may arise during a Teen RA experience and appropriate responses
- Familiarize yourself with popular titles, authors and trends, as well as perennial favorites.
Mel Vavra is the Teen Librarian at Brunswick branch of the Medina County District Library System. She has been making the public library memorable for teens since 2015. Natalie Keller is a Reference Librarian at the Brunswick branch of the Medina County District Library System. From 2021-2024, she served as an Associate with MCDL, where she gained Reference experience with all ages, including children and teens. She earned her MLIS from Kent State in May 2024 and is excited to grow into her new specialization in Adult Services. Possessing an English Literature degree from Kenyon College, she loves to channel her passion for literature into her Reader’s Advisory interactionsLocation: Online via Zoom
Checking Out Despair: Librarians as Gatekeepers of Hope in a Digital Age
11/19/2024
Recorded 11/19/24
Checking Out Despair: Librarians as Gatekeepers of Hope in a Digital Age
In an era marked by rising deaths of despair, librarians are positioned at a unique intersection between information and community well-being. This presentation explores how librarians across all sectors must take control of the narratives around their services—no longer seen as passive custodians of books, but as proactive warriors in the fight against isolation, addiction, and economic hopelessness. By re framing their role and engaging with communities on a deeper, more empathetic level, librarians can offer vital resources that combat despair and foster resilience.
Learning Objectives:
R. David Lankes is the Virginia & Charles Bowden Professor of Librarianship at the University of Texas at Austin’s School of Information. He is the recipient of ALA’s Reference and User Services Association 2021 Isadore Gilbert Mudge Award for distinguished contribution to reference librarianship. His book, The Atlas of New Librarianship won the 2012 ABC-CLIO/Greenwood Award for the Best Book in Library Literature. Lankes is a passionate advocate for librarians and their essential role in today’s society. Recently he has also been a contributor to
Library 2035: Imagining the Next Generation of Libraries.
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
There are currently 66 spots remaining out of 97
11/19/2024
Recorded 11/19/24
Checking Out Despair: Librarians as Gatekeepers of Hope in a Digital Age
In an era marked by rising deaths of despair, librarians are positioned at a unique intersection between information and community well-being. This presentation explores how librarians across all sectors must take control of the narratives around their services—no longer seen as passive custodians of books, but as proactive warriors in the fight against isolation, addiction, and economic hopelessness. By re framing their role and engaging with communities on a deeper, more empathetic level, librarians can offer vital resources that combat despair and foster resilience.
Learning Objectives:
- Understand the role of narratives in library advocacy
- Be aware of the deaths of despair issue in the US
- Devise next steps based on examples
R. David Lankes is the Virginia & Charles Bowden Professor of Librarianship at the University of Texas at Austin’s School of Information. He is the recipient of ALA’s Reference and User Services Association 2021 Isadore Gilbert Mudge Award for distinguished contribution to reference librarianship. His book, The Atlas of New Librarianship won the 2012 ABC-CLIO/Greenwood Award for the Best Book in Library Literature. Lankes is a passionate advocate for librarians and their essential role in today’s society. Recently he has also been a contributor to Library 2035: Imagining the Next Generation of Libraries.
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
There are currently 66 spots remaining out of 97
NEO-RLS Open House
11/19/2024
Join Us for the Newly Rebranded NEO-RLS Open House
We invite library administrators, trustees, and staff to the NEO-RLS Open House on Tuesday, November 19, 2024. Attendees will gain insights into NEO-RLS's financial progress, explore our range of services, and receive a special State Library update from Evan Struble, Associate State Librarian. The event will celebrate the contributions of those who supported NEO-RLS over the past year and honor the recipients of the 2023 Rising Star, Shooting Star, and Super Star Awards. Attendees will also have the chance to engage with members of the Board of Trustees, Board Committees, Advisory Groups, and Network Groups to learn more about participating in these exciting opportunities. We look forward to celebrating with you and sharing what's next for NEO-RLS!
What to Expect at the Open House:
Featured Presentation - Checking Out Despair: Librarians as Gatekeepers of Hope in a Digital Age
In an era marked by rising deaths of despair, librarians are positioned at a unique intersection between information and community well-being. This presentation explores how librarians across all sectors must take control of the narratives around their services—no longer seen as passive custodians of books, but as proactive warriors in the fight against isolation, addiction, and economic hopelessness. By reframing their role and engaging with communities on a deeper, more empathetic level, librarians can offer vital resources that combat despair and foster resilience.
Learning Objectives:
R. David Lankes is the Virginia & Charles Bowden Professor of Librarianship at the University of Texas at Austin’s School of Information. He is the recipient of ALA’s Reference and User Services Association 2021 Isadore Gilbert Mudge Award for distinguished contribution to reference librarianship. His book, The Atlas of New Librarianship won the 2012 ABC-CLIO/Greenwood Award for the Best Book in Library Literature. Lankes is a passionate advocate for librarians and their essential role in today’s society. Recently he has also been a contributor to
Library 2035: Imagining the Next Generation of Libraries.
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
11/19/2024
Join Us for the Newly Rebranded NEO-RLS Open House
We invite library administrators, trustees, and staff to the NEO-RLS Open House on Tuesday, November 19, 2024. Attendees will gain insights into NEO-RLS's financial progress, explore our range of services, and receive a special State Library update from Evan Struble, Associate State Librarian. The event will celebrate the contributions of those who supported NEO-RLS over the past year and honor the recipients of the 2023 Rising Star, Shooting Star, and Super Star Awards. Attendees will also have the chance to engage with members of the Board of Trustees, Board Committees, Advisory Groups, and Network Groups to learn more about participating in these exciting opportunities. We look forward to celebrating with you and sharing what's next for NEO-RLS!
What to Expect at the Open House:
- Breakfast
- Time to mingle and network with other library staff
- Interactive stations to explore ways to get involved with the Board, Advisory Committees, Network Groups, and more
- A recap of NEO-RLS achievements from the past year
- An update from Associate State Librarian, Evan Struble
- Congratulate the Star Award winners
Featured Presentation - Checking Out Despair: Librarians as Gatekeepers of Hope in a Digital Age
In an era marked by rising deaths of despair, librarians are positioned at a unique intersection between information and community well-being. This presentation explores how librarians across all sectors must take control of the narratives around their services—no longer seen as passive custodians of books, but as proactive warriors in the fight against isolation, addiction, and economic hopelessness. By reframing their role and engaging with communities on a deeper, more empathetic level, librarians can offer vital resources that combat despair and foster resilience.
Learning Objectives:
- Understand the role of narratives in library advocacy
- Be aware of the deaths of despair issue in the US
- Devise next steps based on examples
R. David Lankes is the Virginia & Charles Bowden Professor of Librarianship at the University of Texas at Austin’s School of Information. He is the recipient of ALA’s Reference and User Services Association 2021 Isadore Gilbert Mudge Award for distinguished contribution to reference librarianship. His book, The Atlas of New Librarianship won the 2012 ABC-CLIO/Greenwood Award for the Best Book in Library Literature. Lankes is a passionate advocate for librarians and their essential role in today’s society. Recently he has also been a contributor to Library 2035: Imagining the Next Generation of Libraries.
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
A Day for Public Service: Psychological Safety and Building Connections in the Workplace
11/20/2024
Join us for our ever-popular Day for Public Service! This year we are focusing on psychological safety and building connections in the workplace.
Morning Session: Psychological Safety
Evidence shows that when teams have psychological safety, they're more willing to acknowledge their own mistakes and figure out how to prevent them from moving forward. They're also more comfortable raising problems and exploring innovative solutions." During this session, we will focus on the "why," "what," and "impact" and create a call to action.
Learning Objectives:
Krista L. Allison, J.D.
Krista L. Allison currently serves as a Program Support Strategist for Stark Education Partnership, Inc., and an Educational Consultant/Coach for the Stark County Educational Service Center and the Ohio Department of Education State Support Team Region 9 in the areas of cradle to career, Ohio’s Whole Child Framework, family and community engagement, and diversity, equity, inclusion, and belonging.
For over 20 years, Krista has served in leadership roles at the state, county, and school district levels. Mrs. Allison has advised public officials on education regulations, provided training and coaching to education leaders, and created and implemented strategic policies, programs, and systems to address the equitable academic and non-academic needs of all students in Ohio schools. Mrs. Allison holds a Bachelor of Arts from Baldwin-Wallace University and a Juris Doctorate from Case Western Reserve University. She is an Institute for Educational Leadership Policy Fellow, Ohio Early Childhood Leadership Fellow, and a member of Leadership Stark County’s 35th Class Signature Program.
LaFlovia “Flo” Ginanni, M.Ed., LPC
LaFlovia “Flo” Ginanni has been at United Way of Greater Stark County since 2013. She is currently the Vice President of Diversity, Culture, and Engagement. She launched United Way’s Project Blueprint in 2019, a board and committee preparedness program designed to recruit, train, and place ethnically diverse leaders into policy-making roles to enhance the effectiveness of nonprofit agencies. Flo also represents United Way on the Dismantling Racism Coalition of Stark County, which introduced the 15-Day Unity Challenge to the community in August of 2020. She is a Licensed Professional Counselor, as well as a certified Chemical Dependency Counselor Assistant, and works as a PRN Counselor at CommQuest’s Detox Unit. She holds dual bachelor’s degrees in Psychology and Sociology, in addition to master’s degrees in both Leadership Studies and Clinical Mental Health Counseling. She has worked in the social service, mental health, and criminal justice fields for over 30 years.
Marilee Fini, M.A. CCC/SLP is a certified and licensed Speech Pathologist in Cleveland, OH running her own private practice, MLF Speech Therapy where she sees children and adults. She is also a professional speaker and has been presenting for over 24 years. In addition, she is an adjunct professor at Lakeland Community College where she teaches Public Speaking. Currently, she speaks for corporations, in healthcare and for other organizations on effective communication, Public Speaking and motivational topics. As a kid who stuttered, she couldn’t imagine being a speaker or a Speech Pathologist! In her presentations, she shares a message of discovering an “overcomer mindset” and being able to do things you never thought were possible!
Location: Stark Library
Main Library
Canton, OH 44702
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
11/20/2024
Join us for our ever-popular Day for Public Service! This year we are focusing on psychological safety and building connections in the workplace.Morning Session: Psychological Safety
Evidence shows that when teams have psychological safety, they're more willing to acknowledge their own mistakes and figure out how to prevent them from moving forward. They're also more comfortable raising problems and exploring innovative solutions." During this session, we will focus on the "why," "what," and "impact" and create a call to action.
Learning Objectives:
- How the foundation of a learning culture is psychological safety
- Being able to take risks without fear of reprisal
Krista L. Allison, J.D. Krista L. Allison currently serves as a Program Support Strategist for Stark Education Partnership, Inc., and an Educational Consultant/Coach for the Stark County Educational Service Center and the Ohio Department of Education State Support Team Region 9 in the areas of cradle to career, Ohio’s Whole Child Framework, family and community engagement, and diversity, equity, inclusion, and belonging.
For over 20 years, Krista has served in leadership roles at the state, county, and school district levels. Mrs. Allison has advised public officials on education regulations, provided training and coaching to education leaders, and created and implemented strategic policies, programs, and systems to address the equitable academic and non-academic needs of all students in Ohio schools. Mrs. Allison holds a Bachelor of Arts from Baldwin-Wallace University and a Juris Doctorate from Case Western Reserve University. She is an Institute for Educational Leadership Policy Fellow, Ohio Early Childhood Leadership Fellow, and a member of Leadership Stark County’s 35th Class Signature Program.
LaFlovia “Flo” Ginanni, M.Ed., LPCLaFlovia “Flo” Ginanni has been at United Way of Greater Stark County since 2013. She is currently the Vice President of Diversity, Culture, and Engagement. She launched United Way’s Project Blueprint in 2019, a board and committee preparedness program designed to recruit, train, and place ethnically diverse leaders into policy-making roles to enhance the effectiveness of nonprofit agencies. Flo also represents United Way on the Dismantling Racism Coalition of Stark County, which introduced the 15-Day Unity Challenge to the community in August of 2020. She is a Licensed Professional Counselor, as well as a certified Chemical Dependency Counselor Assistant, and works as a PRN Counselor at CommQuest’s Detox Unit. She holds dual bachelor’s degrees in Psychology and Sociology, in addition to master’s degrees in both Leadership Studies and Clinical Mental Health Counseling. She has worked in the social service, mental health, and criminal justice fields for over 30 years.
Afternoon Session: Building Connections in the Library with Effective Communication
Communication is the key to success in the workplace. We have the desire to communicate better but the missing piece is the “know-how.” In this presentation you will get the “know-how” to….
Communication is the key to success in the workplace. We have the desire to communicate better but the missing piece is the “know-how.” In this presentation you will get the “know-how” to….
- Express your ideas in a clear and concise format
- Listen with intent rather than with an agenda
- Manage communication breakdowns
- Communicate effectively with difficult people
When we get the “know-how” we build a connection with others which leads us to become effective and confident communicators!
Learning Objectives:
- Acquire techniques through listening and verbal communication for building connections with co-workers and patrons in the Library
- Implement strategies for managing communication breakdowns
Marilee Fini, M.A. CCC/SLP is a certified and licensed Speech Pathologist in Cleveland, OH running her own private practice, MLF Speech Therapy where she sees children and adults. She is also a professional speaker and has been presenting for over 24 years. In addition, she is an adjunct professor at Lakeland Community College where she teaches Public Speaking. Currently, she speaks for corporations, in healthcare and for other organizations on effective communication, Public Speaking and motivational topics. As a kid who stuttered, she couldn’t imagine being a speaker or a Speech Pathologist! In her presentations, she shares a message of discovering an “overcomer mindset” and being able to do things you never thought were possible! Location: Stark Library
Main Library
Canton, OH 44702
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
Practical Approaches to Library Assessment: Focus on Library Instruction and Programming
12/3/2024
Assessment is a key component of determining the success of library programming and services. Knowing where to begin with assessment can be a difficult task, made even more challenging by the large variety of programming and services in need of assessment. This webinar will introduce basic assessment concepts and connect them to practical approaches to engaging in library assessment with a focus on library instruction and library programs. Key aspects of library assessment will be discussed, including the importance of determining who, what, when, where, why, and how.
Learning Objectives:
Dr. Kawanna Bright (she/her) is Assistant Professor of Library Science at East Carolina University. Dr. Bright earned her PhD in Research Methods and Statistics from the University of Denver in 2018. Prior to earning her doctorate, Dr. Bright worked as an academic librarian for 12 years, with a focus on reference, instructional services, and information literacy. Dr. Bright’s current research focuses on assessment in libraries, equity, diversity, and inclusion (EDI) in libraries, the application of research methodology to the study of LIS, and the importance of the liaison librarianship role in academic libraries. Dr. Bright provides consulting and training for libraries and other information organizations in support of EDI efforts, strategic planning, and project development.
Location: Online via Zoom
12/3/2024
Assessment is a key component of determining the success of library programming and services. Knowing where to begin with assessment can be a difficult task, made even more challenging by the large variety of programming and services in need of assessment. This webinar will introduce basic assessment concepts and connect them to practical approaches to engaging in library assessment with a focus on library instruction and library programs. Key aspects of library assessment will be discussed, including the importance of determining who, what, when, where, why, and how.
Learning Objectives:
- Gain an understanding of assessment basics, including the distinction between formative and summative assessment.
- Identify at least three potential approaches to assessment that can be applied to library instruction or programming.
- Understand the importance of addressing who, what, when, where, why, and how when planning library assessment.
Dr. Kawanna Bright (she/her) is Assistant Professor of Library Science at East Carolina University. Dr. Bright earned her PhD in Research Methods and Statistics from the University of Denver in 2018. Prior to earning her doctorate, Dr. Bright worked as an academic librarian for 12 years, with a focus on reference, instructional services, and information literacy. Dr. Bright’s current research focuses on assessment in libraries, equity, diversity, and inclusion (EDI) in libraries, the application of research methodology to the study of LIS, and the importance of the liaison librarianship role in academic libraries. Dr. Bright provides consulting and training for libraries and other information organizations in support of EDI efforts, strategic planning, and project development.Location: Online via Zoom
Practical Approaches to Library Assessment: Focus on Library Instruction and Programming
12/3/2024
Recorded 12/3/24
Assessment is a key component of determining the success of library programming and services. Knowing where to begin with assessment can be a difficult task, made even more challenging by the large variety of programming and services in need of assessment. This webinar will introduce basic assessment concepts and connect them to practical approaches to engaging in library assessment with a focus on library instruction and library programs. Key aspects of library assessment will be discussed, including the importance of determining who, what, when, where, why, and how.
Learning Objectives:
Dr. Kawanna Bright (she/her) is Assistant Professor of Library Science at East Carolina University. Dr. Bright earned her PhD in Research Methods and Statistics from the University of Denver in 2018. Prior to earning her doctorate, Dr. Bright worked as an academic librarian for 12 years, with a focus on reference, instructional services, and information literacy. Dr. Bright’s current research focuses on assessment in libraries, equity, diversity, and inclusion (EDI) in libraries, the application of research methodology to the study of LIS, and the importance of the liaison librarianship role in academic libraries. Dr. Bright provides consulting and training for libraries and other information organizations in support of EDI efforts, strategic planning, and project development.
Location: Online via Zoom
12/3/2024
Recorded 12/3/24Assessment is a key component of determining the success of library programming and services. Knowing where to begin with assessment can be a difficult task, made even more challenging by the large variety of programming and services in need of assessment. This webinar will introduce basic assessment concepts and connect them to practical approaches to engaging in library assessment with a focus on library instruction and library programs. Key aspects of library assessment will be discussed, including the importance of determining who, what, when, where, why, and how.
Learning Objectives:
- Gain an understanding of assessment basics, including the distinction between formative and summative assessment.
- Identify at least three potential approaches to assessment that can be applied to library instruction or programming.
- Understand the importance of addressing who, what, when, where, why, and how when planning library assessment.
Dr. Kawanna Bright (she/her) is Assistant Professor of Library Science at East Carolina University. Dr. Bright earned her PhD in Research Methods and Statistics from the University of Denver in 2018. Prior to earning her doctorate, Dr. Bright worked as an academic librarian for 12 years, with a focus on reference, instructional services, and information literacy. Dr. Bright’s current research focuses on assessment in libraries, equity, diversity, and inclusion (EDI) in libraries, the application of research methodology to the study of LIS, and the importance of the liaison librarianship role in academic libraries. Dr. Bright provides consulting and training for libraries and other information organizations in support of EDI efforts, strategic planning, and project development.Location: Online via Zoom
Genealogy Networking Meeting
12/4/2024
We are excited to start this new genealogy networking group. Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jeff Laser.
Location: Online via Zoom
12/4/2024
We are excited to start this new genealogy networking group. Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jeff Laser.
Location: Online via Zoom
Management in Harmony
12/5/2024
Recorded 12/45/24
"Management in Harmony" is an enlightening and engaging webinar that delves into the art of cultivating a management team that operates in perfect harmony. In today's dynamic library landscape, the success of an organization often hinges on how effectively its management functions as a cohesive unit. This webinar aims to provide participants with invaluable insights and actionable strategies to foster a culture of collaboration, effective communication, and synergy within their management teams.
Attendees will learn the key principles and practices that enable managers from diverse backgrounds and departments to align their goals, work seamlessly together, and drive organizational success. Throughout "Management in Harmony," participants will discover 7 key strategies that focus on the importance of aligning departmental objectives, building strong inter-departmental relationships, and establishing clear communication channels. Whether you're an experienced manager looking to enhance your team's cohesion or a new or aspiring leader seeking to unlock the full potential of your management cadre, this webinar promises to equip you with the tools and knowledge needed to create a management team that harmoniously navigates challenges, maximizes opportunities, and ultimately propels your organization toward its strategic objectives.
Join presenters from the Warren-Trumbull County Public Library System, Kim Garrett, Deputy Director, and Sarah Everly, Mobile Library Services Manager, for an illuminating session where you'll learn how to orchestrate your management team to perform in perfect harmony, driving excellence and innovation across your organization.
Kim Garret, Deputy Director for the Warren-Trumbull County Public Library System
With a passion for knowledge and a dedication to serving the community, Kim Garrett, Deputy Director for the Warren-Trumbull County Public Library System, brings nearly 15 years of invaluable experience to the table. Having started her career as a youth services librarian, Kim has steadily climbed the ranks, exemplifying unwavering commitment to promoting literacy, fostering a love for learning, and expanding access to resources for all patrons. Her extensive expertise in library management, collection development, and innovative programming has been instrumental in transforming the libraries she has served into vibrant hubs for lifelong learning and cultural enrichment. As a leader in Ohio’s public libraries, Kim continues to champion the role of libraries as vital community assets, shaping the future of our industry and ensuring that libraries remains a beacon of knowledge and enlightenment for years to come.
Sarah Everly, Mobile Library Services Manager, Warren-Trumbull County Public Library System
Sarah's main focus is serving individuals who face barriers accessing traditional brick and mortar locations. She does so by providing bookmobile service and Library-by-Mail service as the Mobile Library Services manager at the Warren-Trumbull County Public Library in northeast Ohio.
As a former Peace Corps Volunteer, providing access to information and working collaboratively with others give her immense gratification. Everly has established two successful bi-weekly book clubs for and with adults with developmental disabilities and she has initiated a wonderfully successful (and fun!) partnership with the local state park (Mosquito Lake) to provide nature-centered programming paired with live animal demonstrations and a story time at the bookmobile. Everly continually seeks ways to expand bookmobile service and effectively utilize our time on the road.
Location: Online via Zoom
12/5/2024
Recorded 12/45/24"Management in Harmony" is an enlightening and engaging webinar that delves into the art of cultivating a management team that operates in perfect harmony. In today's dynamic library landscape, the success of an organization often hinges on how effectively its management functions as a cohesive unit. This webinar aims to provide participants with invaluable insights and actionable strategies to foster a culture of collaboration, effective communication, and synergy within their management teams.
Attendees will learn the key principles and practices that enable managers from diverse backgrounds and departments to align their goals, work seamlessly together, and drive organizational success. Throughout "Management in Harmony," participants will discover 7 key strategies that focus on the importance of aligning departmental objectives, building strong inter-departmental relationships, and establishing clear communication channels. Whether you're an experienced manager looking to enhance your team's cohesion or a new or aspiring leader seeking to unlock the full potential of your management cadre, this webinar promises to equip you with the tools and knowledge needed to create a management team that harmoniously navigates challenges, maximizes opportunities, and ultimately propels your organization toward its strategic objectives.
Join presenters from the Warren-Trumbull County Public Library System, Kim Garrett, Deputy Director, and Sarah Everly, Mobile Library Services Manager, for an illuminating session where you'll learn how to orchestrate your management team to perform in perfect harmony, driving excellence and innovation across your organization.
- H: Honor Diversity
- A: Align Goals
- R: Regular Communication
- M: Mutual Trust & Mentorship
- O: Operational Efficiency
- N: Neutralize Conflict
- Y: Yield to Feedback
Kim Garret, Deputy Director for the Warren-Trumbull County Public Library SystemWith a passion for knowledge and a dedication to serving the community, Kim Garrett, Deputy Director for the Warren-Trumbull County Public Library System, brings nearly 15 years of invaluable experience to the table. Having started her career as a youth services librarian, Kim has steadily climbed the ranks, exemplifying unwavering commitment to promoting literacy, fostering a love for learning, and expanding access to resources for all patrons. Her extensive expertise in library management, collection development, and innovative programming has been instrumental in transforming the libraries she has served into vibrant hubs for lifelong learning and cultural enrichment. As a leader in Ohio’s public libraries, Kim continues to champion the role of libraries as vital community assets, shaping the future of our industry and ensuring that libraries remains a beacon of knowledge and enlightenment for years to come.
Sarah Everly, Mobile Library Services Manager, Warren-Trumbull County Public Library SystemSarah's main focus is serving individuals who face barriers accessing traditional brick and mortar locations. She does so by providing bookmobile service and Library-by-Mail service as the Mobile Library Services manager at the Warren-Trumbull County Public Library in northeast Ohio.
As a former Peace Corps Volunteer, providing access to information and working collaboratively with others give her immense gratification. Everly has established two successful bi-weekly book clubs for and with adults with developmental disabilities and she has initiated a wonderfully successful (and fun!) partnership with the local state park (Mosquito Lake) to provide nature-centered programming paired with live animal demonstrations and a story time at the bookmobile. Everly continually seeks ways to expand bookmobile service and effectively utilize our time on the road.
Location: Online via Zoom
Management in Harmony
12/5/2024
"Management in Harmony" is an enlightening and engaging webinar that delves into the art of cultivating a management team that operates in perfect harmony. In today's dynamic library landscape, the success of an organization often hinges on how effectively its management functions as a cohesive unit. This webinar aims to provide participants with invaluable insights and actionable strategies to foster a culture of collaboration, effective communication, and synergy within their management teams.
Attendees will learn the key principles and practices that enable managers from diverse backgrounds and departments to align their goals, work seamlessly together, and drive organizational success. Throughout "Management in Harmony," participants will discover 7 key strategies that focus on the importance of aligning departmental objectives, building strong inter-departmental relationships, and establishing clear communication channels. Whether you're an experienced manager looking to enhance your team's cohesion or a new or aspiring leader seeking to unlock the full potential of your management cadre, this webinar promises to equip you with the tools and knowledge needed to create a management team that harmoniously navigates challenges, maximizes opportunities, and ultimately propels your organization toward its strategic objectives.
Join presenters from the Warren-Trumbull County Public Library System, Kim Garrett, Deputy Director, and Sarah Everly, Mobile Library Services Manager, for an illuminating session where you'll learn how to orchestrate your management team to perform in perfect harmony, driving excellence and innovation across your organization.
Kim Garret, Deputy Director for the Warren-Trumbull County Public Library System
With a passion for knowledge and a dedication to serving the community, Kim Garrett, Deputy Director for the Warren-Trumbull County Public Library System, brings nearly 15 years of invaluable experience to the table. Having started her career as a youth services librarian, Kim has steadily climbed the ranks, exemplifying unwavering commitment to promoting literacy, fostering a love for learning, and expanding access to resources for all patrons. Her extensive expertise in library management, collection development, and innovative programming has been instrumental in transforming the libraries she has served into vibrant hubs for lifelong learning and cultural enrichment. As a leader in Ohio’s public libraries, Kim continues to champion the role of libraries as vital community assets, shaping the future of our industry and ensuring that libraries remains a beacon of knowledge and enlightenment for years to come.
Sarah Everly, Mobile Library Services Manager, Warren-Trumbull County Public Library System
Sarah's main focus is serving individuals who face barriers accessing traditional brick and mortar locations. She does so by providing bookmobile service and Library-by-Mail service as the Mobile Library Services manager at the Warren-Trumbull County Public Library in northeast Ohio.
As a former Peace Corps Volunteer, providing access to information and working collaboratively with others give her immense gratification. Everly has established two successful bi-weekly book clubs for and with adults with developmental disabilities and she has initiated a wonderfully successful (and fun!) partnership with the local state park (Mosquito Lake) to provide nature-centered programming paired with live animal demonstrations and a story time at the bookmobile. Everly continually seeks ways to expand bookmobile service and effectively utilize our time on the road.
Location: Online via Zoom
12/5/2024
"Management in Harmony" is an enlightening and engaging webinar that delves into the art of cultivating a management team that operates in perfect harmony. In today's dynamic library landscape, the success of an organization often hinges on how effectively its management functions as a cohesive unit. This webinar aims to provide participants with invaluable insights and actionable strategies to foster a culture of collaboration, effective communication, and synergy within their management teams.
Attendees will learn the key principles and practices that enable managers from diverse backgrounds and departments to align their goals, work seamlessly together, and drive organizational success. Throughout "Management in Harmony," participants will discover 7 key strategies that focus on the importance of aligning departmental objectives, building strong inter-departmental relationships, and establishing clear communication channels. Whether you're an experienced manager looking to enhance your team's cohesion or a new or aspiring leader seeking to unlock the full potential of your management cadre, this webinar promises to equip you with the tools and knowledge needed to create a management team that harmoniously navigates challenges, maximizes opportunities, and ultimately propels your organization toward its strategic objectives.
Join presenters from the Warren-Trumbull County Public Library System, Kim Garrett, Deputy Director, and Sarah Everly, Mobile Library Services Manager, for an illuminating session where you'll learn how to orchestrate your management team to perform in perfect harmony, driving excellence and innovation across your organization.
- H: Honor Diversity
- A: Align Goals
- R: Regular Communication
- M: Mutual Trust & Mentorship
- O: Operational Efficiency
- N: Neutralize Conflict
- Y: Yield to Feedback
Kim Garret, Deputy Director for the Warren-Trumbull County Public Library SystemWith a passion for knowledge and a dedication to serving the community, Kim Garrett, Deputy Director for the Warren-Trumbull County Public Library System, brings nearly 15 years of invaluable experience to the table. Having started her career as a youth services librarian, Kim has steadily climbed the ranks, exemplifying unwavering commitment to promoting literacy, fostering a love for learning, and expanding access to resources for all patrons. Her extensive expertise in library management, collection development, and innovative programming has been instrumental in transforming the libraries she has served into vibrant hubs for lifelong learning and cultural enrichment. As a leader in Ohio’s public libraries, Kim continues to champion the role of libraries as vital community assets, shaping the future of our industry and ensuring that libraries remains a beacon of knowledge and enlightenment for years to come.
Sarah Everly, Mobile Library Services Manager, Warren-Trumbull County Public Library SystemSarah's main focus is serving individuals who face barriers accessing traditional brick and mortar locations. She does so by providing bookmobile service and Library-by-Mail service as the Mobile Library Services manager at the Warren-Trumbull County Public Library in northeast Ohio.
As a former Peace Corps Volunteer, providing access to information and working collaboratively with others give her immense gratification. Everly has established two successful bi-weekly book clubs for and with adults with developmental disabilities and she has initiated a wonderfully successful (and fun!) partnership with the local state park (Mosquito Lake) to provide nature-centered programming paired with live animal demonstrations and a story time at the bookmobile. Everly continually seeks ways to expand bookmobile service and effectively utilize our time on the road.
Location: Online via Zoom
NEW - Training / Staff Development Networking Meeting
12/5/2024
Now is your opportunity to chat with other library staff that plan training for staff or patrons. Come and share speaker suggestions. Bring your challenges and we will solve them together.
Location: Online via Zoom
12/5/2024
Now is your opportunity to chat with other library staff that plan training for staff or patrons. Come and share speaker suggestions. Bring your challenges and we will solve them together.
Location: Online via Zoom
Unlocking the Power of AI in Libraries: An Intermediate Guide to Enhancing Services and Workflows
12/10/2024
Elevate your library work to new heights with our intermediate workshop regarding A.I. This session is designed for library professionals who have a basic understanding of AI and are ready to deepen their knowledge and application of AI tools and techniques in their workflows. Join us for this comprehensive workshop and take your AI knowledge to the next level. Equip yourself with the expertise to lead AI initiatives and make a significant impact on your library's future. Participants should have a foundational understanding of AI concepts and a willingness to engage in more technical discussions in order to apply the knowledge.
Learning Objectives:
With more than two decades of award-winning experience in the library field, Arnessa Dowell has worn many hats, starting as a Page and eventually taking on the role of Library Director in four different institutions working at academic, public, and federal government libraries. She earned her Master of Library Science degree from North Carolina Central University with a focus in academic librarianship and special collections. Additionally, she earned her Masters of Business Administration from the University of North Alabama with a concentration of Executive Leadership. Ms. Dowell is a passionate advocate for blending strategic planning with AI to expeditiously achieve the desired outcomes.
Throughout her career, Ms. Dowell has focused on using libraries as dynamic platforms for fostering community engagement, promoting inclusivity, and raising the bar for customer service. Her signature approach involves crafting strategic frameworks that not only adapt to the changing landscape of library services but also position libraries as innovative hubs.
In the ever-evolving library landscape, Ms. Dowell wants to stay at the forefront of driving meaningful change. Her unwavering commitment revolves around solidifying libraries as integral community pillars, powered by the integration of AI technologies and thoughtful strategic planning.
Location: Online via Zoom
12/10/2024
Elevate your library work to new heights with our intermediate workshop regarding A.I. This session is designed for library professionals who have a basic understanding of AI and are ready to deepen their knowledge and application of AI tools and techniques in their workflows. Join us for this comprehensive workshop and take your AI knowledge to the next level. Equip yourself with the expertise to lead AI initiatives and make a significant impact on your library's future. Participants should have a foundational understanding of AI concepts and a willingness to engage in more technical discussions in order to apply the knowledge.
Learning Objectives:
- Deep Dive into Generative AI and Applications:
- Enhance your understanding of generative AI and their applications that are most helpful to library work.
- Strategic Implementation of AI in Library Services:
- Learn how where to strategically implement AI solutions to address common library challenges and improve service delivery.
- Investigate case studies and best practices from libraries that have successfully integrated AI into their operations.
- Optimize Individual and Team Workflows with AI:
- Discover advanced techniques to optimize both individual and team workflows within the library using AI
With more than two decades of award-winning experience in the library field, Arnessa Dowell has worn many hats, starting as a Page and eventually taking on the role of Library Director in four different institutions working at academic, public, and federal government libraries. She earned her Master of Library Science degree from North Carolina Central University with a focus in academic librarianship and special collections. Additionally, she earned her Masters of Business Administration from the University of North Alabama with a concentration of Executive Leadership. Ms. Dowell is a passionate advocate for blending strategic planning with AI to expeditiously achieve the desired outcomes. Throughout her career, Ms. Dowell has focused on using libraries as dynamic platforms for fostering community engagement, promoting inclusivity, and raising the bar for customer service. Her signature approach involves crafting strategic frameworks that not only adapt to the changing landscape of library services but also position libraries as innovative hubs.
In the ever-evolving library landscape, Ms. Dowell wants to stay at the forefront of driving meaningful change. Her unwavering commitment revolves around solidifying libraries as integral community pillars, powered by the integration of AI technologies and thoughtful strategic planning.
Location: Online via Zoom
Unlocking the Power of AI in Libraries: An Intermediate Guide to Enhancing Services and Workflows
12/10/2024
Recorded: 12/10/24
Elevate your library work to new heights with our intermediate workshop regarding A.I. This session is designed for library professionals who have a basic understanding of AI and are ready to deepen their knowledge and application of AI tools and techniques in their workflows. Join us for this comprehensive workshop and take your AI knowledge to the next level. Equip yourself with the expertise to lead AI initiatives and make a significant impact on your library's future. Participants should have a foundational understanding of AI concepts and a willingness to engage in more technical discussions in order to apply the knowledge.
Learning Objectives:
With more than two decades of award-winning experience in the library field, Arnessa Dowell has worn many hats, starting as a Page and eventually taking on the role of Library Director in four different institutions working at academic, public, and federal government libraries. She earned her Master of Library Science degree from North Carolina Central University with a focus in academic librarianship and special collections. Additionally, she earned her Masters of Business Administration from the University of North Alabama with a concentration of Executive Leadership. Ms. Dowell is a passionate advocate for blending strategic planning with AI to expeditiously achieve the desired outcomes.
Throughout her career, Ms. Dowell has focused on using libraries as dynamic platforms for fostering community engagement, promoting inclusivity, and raising the bar for customer service. Her signature approach involves crafting strategic frameworks that not only adapt to the changing landscape of library services but also position libraries as innovative hubs.
In the ever-evolving library landscape, Ms. Dowell wants to stay at the forefront of driving meaningful change. Her unwavering commitment revolves around solidifying libraries as integral community pillars, powered by the integration of AI technologies and thoughtful strategic planning.
Location: Online via Zoom
12/10/2024
Recorded: 12/10/24Elevate your library work to new heights with our intermediate workshop regarding A.I. This session is designed for library professionals who have a basic understanding of AI and are ready to deepen their knowledge and application of AI tools and techniques in their workflows. Join us for this comprehensive workshop and take your AI knowledge to the next level. Equip yourself with the expertise to lead AI initiatives and make a significant impact on your library's future. Participants should have a foundational understanding of AI concepts and a willingness to engage in more technical discussions in order to apply the knowledge.
Learning Objectives:
- Deep Dive into Generative AI and Applications:
- Enhance your understanding of generative AI and their applications that are most helpful to library work.
- Strategic Implementation of AI in Library Services:
- Learn how where to strategically implement AI solutions to address common library challenges and improve service delivery.
- Investigate case studies and best practices from libraries that have successfully integrated AI into their operations.
- Optimize Individual and Team Workflows with AI:
- Discover advanced techniques to optimize both individual and team workflows within the library using AI
With more than two decades of award-winning experience in the library field, Arnessa Dowell has worn many hats, starting as a Page and eventually taking on the role of Library Director in four different institutions working at academic, public, and federal government libraries. She earned her Master of Library Science degree from North Carolina Central University with a focus in academic librarianship and special collections. Additionally, she earned her Masters of Business Administration from the University of North Alabama with a concentration of Executive Leadership. Ms. Dowell is a passionate advocate for blending strategic planning with AI to expeditiously achieve the desired outcomes. Throughout her career, Ms. Dowell has focused on using libraries as dynamic platforms for fostering community engagement, promoting inclusivity, and raising the bar for customer service. Her signature approach involves crafting strategic frameworks that not only adapt to the changing landscape of library services but also position libraries as innovative hubs.
In the ever-evolving library landscape, Ms. Dowell wants to stay at the forefront of driving meaningful change. Her unwavering commitment revolves around solidifying libraries as integral community pillars, powered by the integration of AI technologies and thoughtful strategic planning.
Location: Online via Zoom
Adobe Illustrator Basics
12/11/2024
Design a logo using the various shape, drawing and text tools available in Adobe Illustrator.
Learning Objectives:
Elizabeth Alessandro has been a technology trainer for Cuyahoga County Public Library for 3 years. She is a certified Microsoft Office Specialist Expert with certifications in all Microsoft Office Associate 365 programs, as well as Microsoft Word Expert and Microsoft Access 2019. She is also an Adobe Certified Professional in Adobe Photoshop. Before teaching technology, she was an educator of English to speakers of other languages for over 10 years. She has found that teaching technology is very similar to teaching a language and this has helped her develop my skills in this field.
Location: Online via Zoom
12/11/2024
Design a logo using the various shape, drawing and text tools available in Adobe Illustrator.
Learning Objectives:
- Learn the fundamentals of vector illustration
- Explore the Illustrator workspace
- Create and transform objects using Drawing Tools
Elizabeth Alessandro has been a technology trainer for Cuyahoga County Public Library for 3 years. She is a certified Microsoft Office Specialist Expert with certifications in all Microsoft Office Associate 365 programs, as well as Microsoft Word Expert and Microsoft Access 2019. She is also an Adobe Certified Professional in Adobe Photoshop. Before teaching technology, she was an educator of English to speakers of other languages for over 10 years. She has found that teaching technology is very similar to teaching a language and this has helped her develop my skills in this field.Location: Online via Zoom
Ableism and Access: How to Be an Accomplice to Change
12/12/2024
This interactive presentation is designed to be a starting point to understanding ableism and its impact on individuals and the workplace, with a focus on accessibility and inclusion. By highlighting the importance of universal design and its ability to increase access for all people, participants will learn about how to address ableism in their libraries and decrease its impact on both patrons and staff.
Learning Objectives:
Teanna Weeks (she/her) has worked in libraries for most of her adult life. At the Shaker Heights City School District, she is central processing for library materials for all school buildings. Teanna has a passion for advocacy in all areas and consistently works for inclusivity in all spaces. Be careful if you chat her up; she can talk for hours about nail polish, Agents of S.H.I.E.L.D., BTS, and Star Wars.
Marisha Sullivan (she/they) is the Librarian at Holden Forests & Gardens, overseeing the Archives, Special Collections, and Circulating Collections at both Cleveland Botanical Garden and Holden Arboretum. Previously a public librarian, Marisha brings a passion for lifelong learning, accessibility, and equity to her work with plants, trees, and people. When not in the library or wandering the woods, Marisha enjoys fiber arts, video games, and exploring the Greater Cleveland area.
Location: Online via Zoom
12/12/2024
This interactive presentation is designed to be a starting point to understanding ableism and its impact on individuals and the workplace, with a focus on accessibility and inclusion. By highlighting the importance of universal design and its ability to increase access for all people, participants will learn about how to address ableism in their libraries and decrease its impact on both patrons and staff.
Learning Objectives:
- Participants will be able to define ableism.
- Participants will learn about accessibility and accommodations.
- Participants will be able to recognize ableist language and microaggressions.
- Participants will become more comfortable addressing ableism in its many forms.
Teanna Weeks (she/her) has worked in libraries for most of her adult life. At the Shaker Heights City School District, she is central processing for library materials for all school buildings. Teanna has a passion for advocacy in all areas and consistently works for inclusivity in all spaces. Be careful if you chat her up; she can talk for hours about nail polish, Agents of S.H.I.E.L.D., BTS, and Star Wars.Marisha Sullivan (she/they) is the Librarian at Holden Forests & Gardens, overseeing the Archives, Special Collections, and Circulating Collections at both Cleveland Botanical Garden and Holden Arboretum. Previously a public librarian, Marisha brings a passion for lifelong learning, accessibility, and equity to her work with plants, trees, and people. When not in the library or wandering the woods, Marisha enjoys fiber arts, video games, and exploring the Greater Cleveland area.Location: Online via Zoom
Ableism and Access: How to Be an Accomplice to Change
12/12/2024
Recorded 12/12/24
This interactive presentation is designed to be a starting point to understanding ableism and its impact on individuals and the workplace, with a focus on accessibility and inclusion. By highlighting the importance of universal design and its ability to increase access for all people, participants will learn about how to address ableism in their libraries and decrease its impact on both patrons and staff.
Learning Objectives:
Teanna Weeks (she/her) has worked in libraries for most of her adult life. At the Shaker Heights City School District, she is central processing for library materials for all school buildings. Teanna has a passion for advocacy in all areas and consistently works for inclusivity in all spaces. Be careful if you chat her up; she can talk for hours about nail polish, Agents of S.H.I.E.L.D., BTS, and Star Wars.
Marisha Sullivan (she/they) is the Librarian at Holden Forests & Gardens, overseeing the Archives, Special Collections, and Circulating Collections at both Cleveland Botanical Garden and Holden Arboretum. Previously a public librarian, Marisha brings a passion for lifelong learning, accessibility, and equity to her work with plants, trees, and people. When not in the library or wandering the woods, Marisha enjoys fiber arts, video games, and exploring the Greater Cleveland area.
Location: Online via Zoom
12/12/2024
Recorded 12/12/24This interactive presentation is designed to be a starting point to understanding ableism and its impact on individuals and the workplace, with a focus on accessibility and inclusion. By highlighting the importance of universal design and its ability to increase access for all people, participants will learn about how to address ableism in their libraries and decrease its impact on both patrons and staff.
Learning Objectives:
- Participants will be able to define ableism.
- Participants will learn about accessibility and accommodations.
- Participants will be able to recognize ableist language and microaggressions.
- Participants will become more comfortable addressing ableism in its many forms.
Teanna Weeks (she/her) has worked in libraries for most of her adult life. At the Shaker Heights City School District, she is central processing for library materials for all school buildings. Teanna has a passion for advocacy in all areas and consistently works for inclusivity in all spaces. Be careful if you chat her up; she can talk for hours about nail polish, Agents of S.H.I.E.L.D., BTS, and Star Wars.Marisha Sullivan (she/they) is the Librarian at Holden Forests & Gardens, overseeing the Archives, Special Collections, and Circulating Collections at both Cleveland Botanical Garden and Holden Arboretum. Previously a public librarian, Marisha brings a passion for lifelong learning, accessibility, and equity to her work with plants, trees, and people. When not in the library or wandering the woods, Marisha enjoys fiber arts, video games, and exploring the Greater Cleveland area.Location: Online via Zoom
Book Discussion Networking Meeting
12/18/2024
Here is your opportunity to talk book discussion. Here from your peers on what works what doesn't. Bring your challenges and share books for book discussion. Please send Jane Carle any items you would like to discuss.
Location: Online
Via Zoom
12/18/2024
Here is your opportunity to talk book discussion. Here from your peers on what works what doesn't. Bring your challenges and share books for book discussion. Please send Jane Carle any items you would like to discuss.
Location: Online
Via Zoom
HR and Legal Update: Recent Changes in the Law and Trends Impacting Public Libraries
1/7/2025
Keeping abreast of changes in employment laws is an on-going challenge for employers generally and for HR Professionals in particular. In this webinar, we will examine recent developments in the law that impact the ability of public libraries to manage the workforce in a challenging environment.
Learning Objectives:
Jim P. Wilkins, Shareholder, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLC
Jim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Amanda S Smith, Shareholder, OSBA-Certified Specialist in Labor and Employment Law, DE&I Officer , National Diversity Council Certified Diversity Professional, Kastner Westman & Wilkins, LLC
Amanda’s unusual path to becoming a labor and employment attorney began with earning bachelor’s and master’s degrees in neuroscience at Allegheny College and Kent State University, respectively. After determining that a career in science ultimately was not for her, she took a job as a legal assistant following her graduate studies, and immediately fell in love with law.
That first position at a plaintiff’s side labor and employment firm quickly evolved into enrolling in classes at the University of Akron School of Law, where she eventually earned her juris doctor degree, summa cum laude. Her experience to-date as a management-side labor and employment attorney has led to some lively discussions at the dinner table back home with her father (a police chief) and mother (a former union president).
Amanda has found the work to be both fascinating and fulfilling. She represents employers in many types of labor and employment matters, including charges before the Equal Employment Opportunity Commission, Ohio Civil Rights Commission and other state fair employment practice agencies. She also counsels employers on litigation, arbitration and other alternative dispute resolution matters, as well as wage/hour compliance, performance and leave management, discipline, and workplace policies.
Location: Online via Zoom
1/7/2025
Keeping abreast of changes in employment laws is an on-going challenge for employers generally and for HR Professionals in particular. In this webinar, we will examine recent developments in the law that impact the ability of public libraries to manage the workforce in a challenging environment.
Learning Objectives:
- Where are we with regulatory changes impacting salaried exempt employees?
- Recognizing the recent trend toward unionization among Ohio public libraries and what it means.
- Becoming aware of recent developments in EEO law, especially accommodation issues relating to pregnancy, religion, and disability.
- Understanding the importance of the U.S. Supreme Court decision on affirmative action and its impact on libraries’ hiring and promotion decisions and their DE&I initiatives.
Jim P. Wilkins, Shareholder, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLCJim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Amanda S Smith, Shareholder, OSBA-Certified Specialist in Labor and Employment Law, DE&I Officer , National Diversity Council Certified Diversity Professional, Kastner Westman & Wilkins, LLCAmanda’s unusual path to becoming a labor and employment attorney began with earning bachelor’s and master’s degrees in neuroscience at Allegheny College and Kent State University, respectively. After determining that a career in science ultimately was not for her, she took a job as a legal assistant following her graduate studies, and immediately fell in love with law.
That first position at a plaintiff’s side labor and employment firm quickly evolved into enrolling in classes at the University of Akron School of Law, where she eventually earned her juris doctor degree, summa cum laude. Her experience to-date as a management-side labor and employment attorney has led to some lively discussions at the dinner table back home with her father (a police chief) and mother (a former union president).
Amanda has found the work to be both fascinating and fulfilling. She represents employers in many types of labor and employment matters, including charges before the Equal Employment Opportunity Commission, Ohio Civil Rights Commission and other state fair employment practice agencies. She also counsels employers on litigation, arbitration and other alternative dispute resolution matters, as well as wage/hour compliance, performance and leave management, discipline, and workplace policies.
Location: Online via Zoom
HR and Legal Update: Recent Changes in the Law and Trends Impacting Public Libraries
1/7/2025
Recorded 1/7/25
Keeping abreast of changes in employment laws is an on-going challenge for employers generally and for HR Professionals in particular. In this webinar, we will examine recent developments in the law that impact the ability of public libraries to manage the workforce in a challenging environment.
Learning Objectives:
Jim P. Wilkins, Shareholder, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLC
Jim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Amanda S Smith, Shareholder, OSBA-Certified Specialist in Labor and Employment Law, DE&I Officer , National Diversity Council Certified Diversity Professional, Kastner Westman & Wilkins, LLC
Amanda’s unusual path to becoming a labor and employment attorney began with earning bachelor’s and master’s degrees in neuroscience at Allegheny College and Kent State University, respectively. After determining that a career in science ultimately was not for her, she took a job as a legal assistant following her graduate studies, and immediately fell in love with law.
That first position at a plaintiff’s side labor and employment firm quickly evolved into enrolling in classes at the University of Akron School of Law, where she eventually earned her juris doctor degree, summa cum laude. Her experience to-date as a management-side labor and employment attorney has led to some lively discussions at the dinner table back home with her father (a police chief) and mother (a former union president).
Amanda has found the work to be both fascinating and fulfilling. She represents employers in many types of labor and employment matters, including charges before the Equal Employment Opportunity Commission, Ohio Civil Rights Commission and other state fair employment practice agencies. She also counsels employers on litigation, arbitration and other alternative dispute resolution matters, as well as wage/hour compliance, performance and leave management, discipline, and workplace policies.
Location: Online via Zoom
1/7/2025
Recorded 1/7/25Keeping abreast of changes in employment laws is an on-going challenge for employers generally and for HR Professionals in particular. In this webinar, we will examine recent developments in the law that impact the ability of public libraries to manage the workforce in a challenging environment.
Learning Objectives:
- Where are we with regulatory changes impacting salaried exempt employees?
- Recognizing the recent trend toward unionization among Ohio public libraries and what it means.
- Becoming aware of recent developments in EEO law, especially accommodation issues relating to pregnancy, religion, and disability.
- Understanding the importance of the U.S. Supreme Court decision on affirmative action and its impact on libraries’ hiring and promotion decisions and their DE&I initiatives.
Jim P. Wilkins, Shareholder, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLCJim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Amanda S Smith, Shareholder, OSBA-Certified Specialist in Labor and Employment Law, DE&I Officer , National Diversity Council Certified Diversity Professional, Kastner Westman & Wilkins, LLCAmanda’s unusual path to becoming a labor and employment attorney began with earning bachelor’s and master’s degrees in neuroscience at Allegheny College and Kent State University, respectively. After determining that a career in science ultimately was not for her, she took a job as a legal assistant following her graduate studies, and immediately fell in love with law.
That first position at a plaintiff’s side labor and employment firm quickly evolved into enrolling in classes at the University of Akron School of Law, where she eventually earned her juris doctor degree, summa cum laude. Her experience to-date as a management-side labor and employment attorney has led to some lively discussions at the dinner table back home with her father (a police chief) and mother (a former union president).
Amanda has found the work to be both fascinating and fulfilling. She represents employers in many types of labor and employment matters, including charges before the Equal Employment Opportunity Commission, Ohio Civil Rights Commission and other state fair employment practice agencies. She also counsels employers on litigation, arbitration and other alternative dispute resolution matters, as well as wage/hour compliance, performance and leave management, discipline, and workplace policies.
Location: Online via Zoom
What Does it Mean to be Anti-Racist?
1/14/2025
Location: Online via Zoom
1/14/2025
Anti-racism is a term that is frequently discussed in the public consciousness. This session provides a space to understand what anti-racism really means, safely reflect on where you are in your own journey, and explore how we can practice anti-racism in our communities.
Learning Objectives:
- What anti-racism really means
- Reflect on owr views
- Explore how we can practice anti-racism in our communities
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of People, Culture, and Belonging. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Shaunte Rouse was born and raised in Northeastern Ohio. She has a Bachelor of Arts in Psychology and Music from Bowling Green State University and a Master of Education degree in College Student Personnel from Ohio University. During her professional experience in Higher Education, Shaunte developed expertise in areas including strategic partnership cultivation, student advocacy, advising, mentoring, strategic planning, and data-driven decision-making.
Shaunte has spearheaded initiatives aimed at removing barriers and advocating for policy changes to better support students, faculty, and staff at various higher education institutions. One of her key accomplishments includes the creation and facilitation of college-based diversity and inclusion committees at different institutions, which played a vital role in fostering a culture of inclusion on campuses.
Shaunte Rouse is passionate about creating inclusive and equitable spaces within Higher Education. She is committed to continuing this important work to drive positive change in our institutions and communities.
Location: Online via Zoom
Excel Drop-in Q & A (Excel Nerds and Novices welcome)
1/22/2025
Location: Online via Zoom
1/22/2025
Join us for a session to have your Excel questions answered. Here is an opportunity to share tips and ask questions about Excel. Do you want to learn more about quickly navigating in Excel? Excel formula basics? Using automatic color coding to create a printable work schedule based on staff availability? Summarize data you’ve exported from another system like your ILS? Power Query basics? You may email questions and files ahead of time to Melissa Lattanzi or just join us on Zoom for the conversation. Keep in mind when sharing your files to protect the innocent.
Facilitator:
Scott Trimmer currently serves as the Director of the Learning Commons at Cuyahoga Community College’s Eastern Campus, where he has been since 2014. Scott enjoys helping people use technology to meaningfully improve their lives. His staff jokes that there’s very little Scott doesn’t try to organize in a spreadsheet. While serving for more than ten years as the go-to person to answer Excel questions at a 1000+ employee University, he picked up a number of Excel tips and tricks. In recent years, Scott has developed or assisted in the creation of variety of Excel tools to facilitate administrative tasks and dashboards, simplifying workflows and making data available to less tech-savvy folks in the organization.
With a degree in Computer Science and an MBA in Organizational Leadership, Scott has effectively used Excel to enhance data accessibility in a manner that benefits his organizations.
Location: Online via Zoom
Excel Drop-in Q & A (Excel Nerds and Novices welcome)
1/22/2025
Location: Online via Zoom
1/22/2025
Recorded 1/22/25
Join us for a session to have your Excel questions answered. Here is an opportunity to share tips and ask questions about Excel. Do you want to learn more about quickly navigating in Excel? Excel formula basics? Using automatic color coding to create a printable work schedule based on staff availability? Summarize data you’ve exported from another system like your ILS? Power Query basics? You may email questions and files ahead of time to Melissa Lattanzi or just join us on Zoom for the conversation. Keep in mind when sharing your files to protect the innocent.
Facilitator:
Scott Trimmer currently serves as the Director of the Learning Commons at Cuyahoga Community College’s Eastern Campus, where he has been since 2014. Scott enjoys helping people use technology to meaningfully improve their lives. His staff jokes that there’s very little Scott doesn’t try to organize in a spreadsheet. While serving for more than ten years as the go-to person to answer Excel questions at a 1000+ employee University, he picked up a number of Excel tips and tricks. In recent years, Scott has developed or assisted in the creation of variety of Excel tools to facilitate administrative tasks and dashboards, simplifying workflows and making data available to less tech-savvy folks in the organization.
With a degree in Computer Science and an MBA in Organizational Leadership, Scott has effectively used Excel to enhance data accessibility in a manner that benefits his organizations.
Location: Online via Zoom
Strategic Leadership
1/22/2025
This webinar is also part of the 2024-2025 Leadership Academy.
This Webinar will provide a brief overview of strategic leadership, provide you with tools to infuse strategic thinking into your library operations, and will discuss strategic leadership in an ever changing world.
Learning objectives:
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.
Location: Online via Zoom
1/22/2025
This webinar is also part of the 2024-2025 Leadership Academy.
This Webinar will provide a brief overview of strategic leadership, provide you with tools to infuse strategic thinking into your library operations, and will discuss strategic leadership in an ever changing world.
Learning objectives:
- Participants will learn the difference between strategy and leadership skills vs operations and management skills, and will understand the importance of weaving these critical skills together.
- Participants will learn several integral tools for infusing their management style with strategic thinking.
- Participants will discuss trends and potential impacts on future library operations
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.Location: Online via Zoom
Strategic Leadership
1/22/2025
Recorded 1/22/25
This webinar is also part of the 2024-2025 Leadership Academy.
This Webinar will provide a brief overview of strategic leadership, provide you with tools to infuse strategic thinking into your library operations, and will discuss strategic leadership in an ever changing world.
Learning objectives:
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.
Location: Online via Zoom
1/22/2025
Recorded 1/22/25This webinar is also part of the 2024-2025 Leadership Academy.
This Webinar will provide a brief overview of strategic leadership, provide you with tools to infuse strategic thinking into your library operations, and will discuss strategic leadership in an ever changing world.
Learning objectives:
- Participants will learn the difference between strategy and leadership skills vs operations and management skills, and will understand the importance of weaving these critical skills together.
- Participants will learn several integral tools for infusing their management style with strategic thinking.
- Participants will discuss trends and potential impacts on future library operations
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.Location: Online via Zoom
Going the Extra Mile: Making Your Library ADA-friendly Instead of ADA-compliant
1/23/2025
Recorded 1/23/25
Librarian Rachel Stevenson will discuss various techniques to make your physical library space more ADA-friendly instead of only ADA-compliant. She will also discuss ways to look at programs to make them more ADA-friendly as well. We will look at physical, mental health, and sensory ways to make your library a more welcoming space to all.
Objectives:
Location: Online via Zoom
1/23/2025
Recorded 1/23/25Librarian Rachel Stevenson will discuss various techniques to make your physical library space more ADA-friendly instead of only ADA-compliant. She will also discuss ways to look at programs to make them more ADA-friendly as well. We will look at physical, mental health, and sensory ways to make your library a more welcoming space to all.
Objectives:
-
Will learn where to find terminology to use when talking about people with disabilities and how language matters
-
Will learn quick ways to make their library more ADA Friendly without a major renovation
-
Will learn how to make programming more inclusive
Presenter:
Rachel Stevenson is a librarian from Northwest Pennsylvania. It was not until her father lost her leg to a parasite she realized how the world is not built for people in wheelchairs and became an advocate for those with disabilities. She lives with an invisible disability she grew up being told she should never talk about because people would judge her harshly over it. She is the first to admit that she is always learning.
Rachel Stevenson is a librarian from Northwest Pennsylvania. It was not until her father lost her leg to a parasite she realized how the world is not built for people in wheelchairs and became an advocate for those with disabilities. She lives with an invisible disability she grew up being told she should never talk about because people would judge her harshly over it. She is the first to admit that she is always learning. Location: Online via Zoom
Going the Extra Mile: Making Your Library ADA-friendly Instead of ADA-compliant
1/23/2025
Location: Online via Zoom
1/23/2025
Librarian Rachel Stevenson will discuss various techniques to make your physical library space more ADA-friendly instead of only ADA-compliant. She will also discuss ways to look at programs to make them more ADA-friendly as well. We will look at physical, mental health, and sensory ways to make your library a more welcoming space to all.
Objectives:
Objectives:
-
Will learn where to find terminology to use when talking about people with disabilities and how language matters
-
Will learn quick ways to make their library more ADA Friendly without a major renovation
-
Will learn how to make programming more inclusive
Presenter:
Rachel Stevenson is a librarian from Northwest Pennsylvania. It was not until her father lost her leg to a parasite she realized how the world is not built for people in wheelchairs and became an advocate for those with disabilities. She lives with an invisible disability she grew up being told she should never talk about because people would judge her harshly over it. She is the first to admit that she is always learning.
Rachel Stevenson is a librarian from Northwest Pennsylvania. It was not until her father lost her leg to a parasite she realized how the world is not built for people in wheelchairs and became an advocate for those with disabilities. She lives with an invisible disability she grew up being told she should never talk about because people would judge her harshly over it. She is the first to admit that she is always learning. Location: Online via Zoom
Ohio Regional Library Webinar - Navigating HR Changes in 2025
1/28/2025 - 1/28/2025
Recorded 1/28/25
1/28/2025 - 1/28/2025
Recorded 1/28/25
Enhance your knowledge and connect with fellow professionals at this dynamic learning and networking opportunity. This informative webinar will address the latest developments in workplace regulations, including:
- New U.S. Dept. of Labor Overtime Rule
- New Federal Law & Rules for Pregnant & Nursing Employees
- New U.S. Equal Employment Opportunity Commission (EEOC) Guidance on Workplace Harassment
- Federal and State Changes Related to Marijuana/Cannabis
What do these changes mean for you and your library?
Join Drew Esposito, HR Consultant at Clemans, Nelson & Associates, as he facilitates an engaging, HR-focused session that provides clarity on these critical updates.
The webinar will conclude with an interactive "Ask the Expert" session, offering a safe and supportive space to address your HR-related questions and concerns. Don’t miss this chance to stay informed and empowered in your role!
Andrew Esposito is the Director of Operations and Shareholder for Clemans Nelson. He joined Clemans Nelson in 2011. Mr. Esposito advises clients in human resource management, labor relations, contract negotiations, regulatory compliance, discipline, employee investigations, EEOC/OCRC investigations and policy development. He regularly conducts training throughout the State of Ohio and across the nation on a variety of human resource and labor relations issues such as social media and technology in the workplace, supervisory principles and practices, performance evaluations, FLSA, FMLA, and discriminatory harassment. Mr. Esposito received his J.D. from Cleveland-Marshall College of Law and his Bachelors of Specialized Studies from Ohio University in Political Science and Biology.
Top 24 Titles of 2024
1/28/2025
No one expects public service staff to have read every popular title that has been published in a given year; however, it's not an unrealistic expectation to be familiar with them to better serve patrons. This webinar will go over the top 24 titles of 2024, literary trends and anticipated releases to note for 2025, and tried and true reader's advisory tips & tricks.
Learning Objectives:
Ris Labib, is a librarian in the Business, Government, & Science Division at the Akron-Summit County Public Library, Main, believes in the power of a good book. She has been talking with others about books -- in a professional and personal capacity -- since middle school and was even on NPR! One of the (many) books she is currently reading is “Book of Love” by Kelly Link.
Amber has 20 years of experience in public libraries and is currently a librarian in the Business, Government, and Science Division at the Akron-Summit
County Public Library whose areas of specialty are cookbooks, fashion & folklore, and general trivia. She is the co-leader of specialty book clubs like: Romance Book Club and Speculative Fiction Book Club. Her favorite read of 2024 was “Funny Story” by Emily Henry.
Location: Online via Zoom
1/28/2025
No one expects public service staff to have read every popular title that has been published in a given year; however, it's not an unrealistic expectation to be familiar with them to better serve patrons. This webinar will go over the top 24 titles of 2024, literary trends and anticipated releases to note for 2025, and tried and true reader's advisory tips & tricks.
Learning Objectives:
- Familiarize yourself with the buzziest books for children, teens, and adults in both fiction and non-fiction.
- Gain an understanding of the 2024 and 2025 literary landscape.
- Improve your reader’s advisory and circulation upselling skills.
Ris Labib, is a librarian in the Business, Government, & Science Division at the Akron-Summit County Public Library, Main, believes in the power of a good book. She has been talking with others about books -- in a professional and personal capacity -- since middle school and was even on NPR! One of the (many) books she is currently reading is “Book of Love” by Kelly Link. Amber has 20 years of experience in public libraries and is currently a librarian in the Business, Government, and Science Division at the Akron-Summit
County Public Library whose areas of specialty are cookbooks, fashion & folklore, and general trivia. She is the co-leader of specialty book clubs like: Romance Book Club and Speculative Fiction Book Club. Her favorite read of 2024 was “Funny Story” by Emily Henry. Location: Online via Zoom
Top 24 Titles of 2024
1/28/2025
Recorded 1/28/25
No one expects public service staff to have read every popular title that has been published in a given year; however, it's not an unrealistic expectation to be familiar with them to better serve patrons. This webinar will go over the top 24 titles of 2024, literary trends and anticipated releases to note for 2025, and tried and true reader's advisory tips & tricks.
Learning Objectives:
Ris Labib, is a librarian in the Business, Government, & Science Division at the Akron-Summit County Public Library, Main, believes in the power of a good book. She has been talking with others about books -- in a professional and personal capacity -- since middle school and was even on NPR! One of the (many) books she is currently reading is “Book of Love” by Kelly Link.
Amber has 20 years of experience in public libraries and is currently a librarian in the Business, Government, and Science Division at the Akron-SummitCounty Public Library whose areas of specialty are cookbooks, fashion & folklore, and general trivia. She is the co-leader of specialty book clubs like: Romance Book Club and Speculative Fiction Book Club. Her favorite read of 2024 was “Funny Story” by Emily Henry.
Location: Online via Zoom
1/28/2025
Recorded 1/28/25No one expects public service staff to have read every popular title that has been published in a given year; however, it's not an unrealistic expectation to be familiar with them to better serve patrons. This webinar will go over the top 24 titles of 2024, literary trends and anticipated releases to note for 2025, and tried and true reader's advisory tips & tricks.
Learning Objectives:
- Familiarize yourself with the buzziest books for children, teens, and adults in both fiction and non-fiction.
- Gain an understanding of the 2024 and 2025 literary landscape.
- Improve your reader’s advisory and circulation upselling skills.
Ris Labib, is a librarian in the Business, Government, & Science Division at the Akron-Summit County Public Library, Main, believes in the power of a good book. She has been talking with others about books -- in a professional and personal capacity -- since middle school and was even on NPR! One of the (many) books she is currently reading is “Book of Love” by Kelly Link. Amber has 20 years of experience in public libraries and is currently a librarian in the Business, Government, and Science Division at the Akron-Summit
County Public Library whose areas of specialty are cookbooks, fashion & folklore, and general trivia. She is the co-leader of specialty book clubs like: Romance Book Club and Speculative Fiction Book Club. Her favorite read of 2024 was “Funny Story” by Emily Henry. Location: Online via Zoom
Foundations of Conflict Management
2/5/2025
Where do disagreements come from and how does it escalate? How can you stay prepared to address and de-escalate conflict? This opening session will dive into ways you can grow self-awareness and manage your own emotions as a first step to proactive conflict management and relationship building. You'll learn how communication and conflict styles, power dynamics, and cultural humility can impact difficult interactions. Leave this session with conflict resolution methods that will give you tips and tools to communicate with others directly, kindly, and confidently.
Learning Objectives:
Crystal Trice, CSM, CSM@Scale, Library Consultant, Scissors & Glue, LLC
Crystal Trice, founder of Scissors & Glue, LLC, has over 20 years of experience in education and local government, with a focus on improving collaboration and handling challenging situations with patrons and coworkers. She is passionate about creating environments where people work together more effectively.
With certifications as a Scrum Master and in Scrum at Scale for Government, Crystal holds a Master’s in Library & Information Science and a Bachelor’s in Elementary Education and Psychology. Her dedication to community enrichment fuels her work in supporting organizations to achieve their goals.
Crystal lives near Portland, Oregon, and enjoys organizing her thoughts (and tasks) with Sharpies, Flair pens, and sticky notes. She shares her home with her husband and a quirky mix of animals.
Location: Online via Zoom
2/5/2025
Where do disagreements come from and how does it escalate? How can you stay prepared to address and de-escalate conflict? This opening session will dive into ways you can grow self-awareness and manage your own emotions as a first step to proactive conflict management and relationship building. You'll learn how communication and conflict styles, power dynamics, and cultural humility can impact difficult interactions. Leave this session with conflict resolution methods that will give you tips and tools to communicate with others directly, kindly, and confidently.
Learning Objectives:
- Identify common sources of conflict and recognize how power dynamics and personal communication styles can influence disagreements.
- Learn techniques to manage your emotions and remain calm during conflict, improving your ability to respond thoughtfully rather than simply react.
- Discover practical conflict resolution methods and tools to communicate directly, kindly, and confidently, helping to de-escalate tension and build stronger relationships.
Crystal Trice, CSM, CSM@Scale, Library Consultant, Scissors & Glue, LLCCrystal Trice, founder of Scissors & Glue, LLC, has over 20 years of experience in education and local government, with a focus on improving collaboration and handling challenging situations with patrons and coworkers. She is passionate about creating environments where people work together more effectively.
With certifications as a Scrum Master and in Scrum at Scale for Government, Crystal holds a Master’s in Library & Information Science and a Bachelor’s in Elementary Education and Psychology. Her dedication to community enrichment fuels her work in supporting organizations to achieve their goals.
Crystal lives near Portland, Oregon, and enjoys organizing her thoughts (and tasks) with Sharpies, Flair pens, and sticky notes. She shares her home with her husband and a quirky mix of animals.
Location: Online via Zoom
Foundations of Conflict Management
2/5/2025
Recorded 2/5/25
Where do disagreements come from and how does it escalate? How can you stay prepared to address and de-escalate conflict? This opening session will dive into ways you can grow self-awareness and manage your own emotions as a first step to proactive conflict management and relationship building. You'll learn how communication and conflict styles, power dynamics, and cultural humility can impact difficult interactions. Leave this session with conflict resolution methods that will give you tips and tools to communicate with others directly, kindly, and confidently.
Learning Objectives:
Crystal Trice, CSM, CSM@Scale, Library Consultant, Scissors & Glue, LLC
Crystal Trice, founder of Scissors & Glue, LLC, has over 20 years of experience in education and local government, with a focus on improving collaboration and handling challenging situations with patrons and coworkers. She is passionate about creating environments where people work together more effectively.
With certifications as a Scrum Master and in Scrum at Scale for Government, Crystal holds a Master’s in Library & Information Science and a Bachelor’s in Elementary Education and Psychology. Her dedication to community enrichment fuels her work in supporting organizations to achieve their goals.
Crystal lives near Portland, Oregon, and enjoys organizing her thoughts (and tasks) with Sharpies, Flair pens, and sticky notes. She shares her home with her husband and a quirky mix of animals.
Location: Online via Zoom
2/5/2025
Recorded 2/5/25Where do disagreements come from and how does it escalate? How can you stay prepared to address and de-escalate conflict? This opening session will dive into ways you can grow self-awareness and manage your own emotions as a first step to proactive conflict management and relationship building. You'll learn how communication and conflict styles, power dynamics, and cultural humility can impact difficult interactions. Leave this session with conflict resolution methods that will give you tips and tools to communicate with others directly, kindly, and confidently.
Learning Objectives:
- Identify common sources of conflict and recognize how power dynamics and personal communication styles can influence disagreements.
- Learn techniques to manage your emotions and remain calm during conflict, improving your ability to respond thoughtfully rather than simply react.
- Discover practical conflict resolution methods and tools to communicate directly, kindly, and confidently, helping to de-escalate tension and build stronger relationships.
Crystal Trice, CSM, CSM@Scale, Library Consultant, Scissors & Glue, LLCCrystal Trice, founder of Scissors & Glue, LLC, has over 20 years of experience in education and local government, with a focus on improving collaboration and handling challenging situations with patrons and coworkers. She is passionate about creating environments where people work together more effectively.
With certifications as a Scrum Master and in Scrum at Scale for Government, Crystal holds a Master’s in Library & Information Science and a Bachelor’s in Elementary Education and Psychology. Her dedication to community enrichment fuels her work in supporting organizations to achieve their goals.
Crystal lives near Portland, Oregon, and enjoys organizing her thoughts (and tasks) with Sharpies, Flair pens, and sticky notes. She shares her home with her husband and a quirky mix of animals.
Location: Online via Zoom
Leading from the Middle: Managing Up and Down Simultaneously
2/12/2025
This is part of the 2024-2025 Leadership Academy.
Do you have more than one boss at your library? Do you have lots of responsibility but little authority? Are you working between multiple departments? Are you looking to improve your communication skills with your managers and your direct reports? If you said yes to any of these questions then this webinar can help you communicate better and manage up, and down.
Learning Objectives:
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie is the author of four books: Teen Fandom and Geek Programming (2018), Digital Citizenship: Teaching and Practice from the Field (2019), Serving Teens and Adults on the Autism Spectrum: A Guide for Libraries (2020), and Becoming a Digital Parent: A Practical Guide to Help Families Navigate Technology (2021). She is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.
Location: Online via Zoom
2/12/2025
This is part of the 2024-2025 Leadership Academy.
Do you have more than one boss at your library? Do you have lots of responsibility but little authority? Are you working between multiple departments? Are you looking to improve your communication skills with your managers and your direct reports? If you said yes to any of these questions then this webinar can help you communicate better and manage up, and down.
Learning Objectives:
- Communication techniques for communicating with upper management and employees
- Prioritizing tasks and setting goals
- Performance evaluation strategies: How to better give and receive feedback
- Time management concerns: How to organize and prioritize your time to meet multiple (and sometimes competing) goals
- Planning and organizing meetings from "the middle"
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie is the author of four books: Teen Fandom and Geek Programming (2018), Digital Citizenship: Teaching and Practice from the Field (2019), Serving Teens and Adults on the Autism Spectrum: A Guide for Libraries (2020), and Becoming a Digital Parent: A Practical Guide to Help Families Navigate Technology (2021). She is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others. Location: Online via Zoom
Leading from the Middle: Managing Up and Down Simultaneously
2/12/2025
Recorded 2/12/25
Do you have more than one boss at your library? Do you have lots of responsibility but little authority? Are you working between multiple departments? Are you looking to improve your communication skills with your managers and your direct reports? If you said yes to any of these questions then this webinar can help you communicate better and manage up, and down.
Learning Objectives:
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie is the author of four books: Teen Fandom and Geek Programming (2018), Digital Citizenship: Teaching and Practice from the Field (2019), Serving Teens and Adults on the Autism Spectrum: A Guide for Libraries (2020), and Becoming a Digital Parent: A Practical Guide to Help Families Navigate Technology (2021). She is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.
Location: Online via Zoom
2/12/2025
Recorded 2/12/25Do you have more than one boss at your library? Do you have lots of responsibility but little authority? Are you working between multiple departments? Are you looking to improve your communication skills with your managers and your direct reports? If you said yes to any of these questions then this webinar can help you communicate better and manage up, and down.
Learning Objectives:
- Communication techniques for communicating with upper management and employees
- Prioritizing tasks and setting goals
- Performance evaluation strategies: How to better give and receive feedback
- Time management concerns: How to organize and prioritize your time to meet multiple (and sometimes competing) goals
- Planning and organizing meetings from "the middle"
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie is the author of four books: Teen Fandom and Geek Programming (2018), Digital Citizenship: Teaching and Practice from the Field (2019), Serving Teens and Adults on the Autism Spectrum: A Guide for Libraries (2020), and Becoming a Digital Parent: A Practical Guide to Help Families Navigate Technology (2021). She is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others. Location: Online via Zoom
Human Resource and Fiscal Officer Networking Meeting
2/14/2025
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your email when you register and 1 hour before the meeting. We hope you will join us. Please send agenda items/questions to Yvette Wasko.
Location: Online
Via Zoom
2/14/2025
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your email when you register and 1 hour before the meeting. We hope you will join us. Please send agenda items/questions to Yvette Wasko.
Location: Online
Via Zoom
Canva Essentials: From Ideas to Designs
2/18/2025
In this Canva Essentials session, you will discover how to create stunning visuals with ease using Canva. This beginner-friendly program covers essential design principles, from navigating the interface to customizing templates for various projects. By the end, you'll have the skills to craft eye-catching graphics for social media, presentations, and more!
Learning Objectives:
Heather Feenaughty is the PR/Marketing Manager at Westlake Porter Public Library. Heather brings over 14 years' experience in marketing and public relations. She served as a Public Affairs Broadcast Journalist in the U.S. Army for five years and spent seven years at Case Western Reserve University’s Undergraduate Admissions marketing team. Heather has been in the library world for almost 3 years and plans to add many more. Heather has yet to receive the prestigious Cannes Lions Award for Creative Effectiveness but is a five-time local scarecrow contest winner (should be six), won a Rosette at the Cuyahoga County Fair in the crochet division, and spear-headed WPPL’s 2024 Westlake in Bloom first place win.
Location: Online via Zoom
2/18/2025
In this Canva Essentials session, you will discover how to create stunning visuals with ease using Canva. This beginner-friendly program covers essential design principles, from navigating the interface to customizing templates for various projects. By the end, you'll have the skills to craft eye-catching graphics for social media, presentations, and more!
Learning Objectives:
- Getting Started: Familiarize yourself with Canva’s interface and features.
- Creating Projects: Learn how to create stunning graphics for social media, presentations, flyers, and more.
- Tips and Tricks with Canva: See what you can do with Canva to take your designs to the next level.
Heather Feenaughty is the PR/Marketing Manager at Westlake Porter Public Library. Heather brings over 14 years' experience in marketing and public relations. She served as a Public Affairs Broadcast Journalist in the U.S. Army for five years and spent seven years at Case Western Reserve University’s Undergraduate Admissions marketing team. Heather has been in the library world for almost 3 years and plans to add many more. Heather has yet to receive the prestigious Cannes Lions Award for Creative Effectiveness but is a five-time local scarecrow contest winner (should be six), won a Rosette at the Cuyahoga County Fair in the crochet division, and spear-headed WPPL’s 2024 Westlake in Bloom first place win.Location: Online via Zoom
Canva Essentials: From Ideas to Designs
2/18/2025
Recorded: 2/18/25
In this Canva Essentials session, you will discover how to create stunning visuals with ease using Canva. This beginner-friendly program covers essential design principles, from navigating the interface to customizing templates for various projects. By the end, you'll have the skills to craft eye-catching graphics for social media, presentations, and more!
Learning Objectives:
Heather Feenaughty is the PR/Marketing Manager at Westlake Porter Public Library. Heather brings over 14 years' experience in marketing and public relations. She served as a Public Affairs Broadcast Journalist in the U.S. Army for five years and spent seven years at Case Western Reserve University’s Undergraduate Admissions marketing team. Heather has been in the library world for almost 3 years and plans to add many more. Heather has yet to receive the prestigious Cannes Lions Award for Creative Effectiveness but is a five-time local scarecrow contest winner (should be six), won a Rosette at the Cuyahoga County Fair in the crochet division, and spear-headed WPPL’s 2024 Westlake in Bloom first place win.
Location: Online via Zoom
2/18/2025
Recorded: 2/18/25In this Canva Essentials session, you will discover how to create stunning visuals with ease using Canva. This beginner-friendly program covers essential design principles, from navigating the interface to customizing templates for various projects. By the end, you'll have the skills to craft eye-catching graphics for social media, presentations, and more!
Learning Objectives:
- Getting Started: Familiarize yourself with Canva’s interface and features.
- Creating Projects: Learn how to create stunning graphics for social media, presentations, flyers, and more.
- Tips and Tricks with Canva: See what you can do with Canva to take your designs to the next level.
Heather Feenaughty is the PR/Marketing Manager at Westlake Porter Public Library. Heather brings over 14 years' experience in marketing and public relations. She served as a Public Affairs Broadcast Journalist in the U.S. Army for five years and spent seven years at Case Western Reserve University’s Undergraduate Admissions marketing team. Heather has been in the library world for almost 3 years and plans to add many more. Heather has yet to receive the prestigious Cannes Lions Award for Creative Effectiveness but is a five-time local scarecrow contest winner (should be six), won a Rosette at the Cuyahoga County Fair in the crochet division, and spear-headed WPPL’s 2024 Westlake in Bloom first place win.Location: Online via Zoom
Understanding Race and Racism
2/19/2025
Race and racism are significant parts of our society and shape the way it works. Participants will explore their own understandings, discuss how racism is upheld through policy and practice, and develop strategies to disrupt it.
Presenters:
Location: Online via Zoom
2/19/2025
Race and racism are significant parts of our society and shape the way it works. Participants will explore their own understandings, discuss how racism is upheld through policy and practice, and develop strategies to disrupt it.
Presenters:
Katie Mattise (they/them pronouns) joined Kent State in 2016, first serving as program coordinator and later as assistant director of the LGBTQ+ Center. Through this position, Katie worked across Kent State to educate, advocate and be a resource to the LGBTQ+ community. Prior to Kent State, they worked at various universities in residence life. Katie now serves as a director in the Division of People, Culture, and Belonging. Through this role, they work with others to create, provide and facilitate opportunities for people to engage in meaningful conversation around various social justice topics.
Katie earned a Bachelor of Arts from the University of Pittsburgh in English Literature and a Master of Science in Cultural Foundations of Education from Syracuse University. Katie’s passion lies in social justice, and they are excited to collaborate with Kent State stakeholders, on and off campus.
Shaunte Rouse was born and raised in Northeastern Ohio. She has a Bachelor of Arts in Psychology and Music from Bowling Green State University and a Master of Education degree in College Student Personnel from Ohio University. During her professional experience in Higher Education, Shaunte developed expertise in areas including strategic partnership cultivation, student advocacy, advising, mentoring, strategic planning, and data-driven decision-making.
Shaunte has spearheaded initiatives aimed at removing barriers and advocating for policy changes to better support students, faculty, and staff at various higher education institutions. One of her key accomplishments includes the creation and facilitation of college-based diversity and inclusion committees at different institutions, which played a vital role in fostering a culture of inclusion on campuses.
Shaunte Rouse is passionate about creating inclusive and equitable spaces within Higher Education. She is committed to continuing this important work to drive positive change in our institutions and communities.
Location: Online via Zoom
Building Joy-Centric Libraries: an Experiential Approach
2/20/2025
An interactive workshop for library staff seeking joyful practices to build connection and community engagement. Positive psychology is shown to improve staff and customer retention and improve morale. This workshop offers practical tools for work teams of all sizes and can be adapted for in-person or virtual environments.
Learning Objectives:
Rebecca Hass (she/her/hers) is the programming and outreach manager for Anne Arundel County Public Library (AACPL) and author of 101 Seeds for Library Joy. Prior to AACPL, she served in librarianship and management with the Enoch Pratt Free Library and Ramsey County Public Library. Rebecca received her MLIS from Dominican University in 2008 and her Life and Engagement Coaching Certificate from Anne Arundel Community College in 2022. Rebecca integrates positive psychology practices with DEIB approaches in libraries, community engagement, coaching, and consulting in her business, Joy Work, LLC: https://joyworkllc.com/.
Location: Online via Zoom
2/20/2025
An interactive workshop for library staff seeking joyful practices to build connection and community engagement. Positive psychology is shown to improve staff and customer retention and improve morale. This workshop offers practical tools for work teams of all sizes and can be adapted for in-person or virtual environments.
Learning Objectives:
- Participants will be able to identify one potential issue that can be heightened in times of challenge and transition.
- Participants will learn the positive psychology framework and tools to integrate into collaborations, meetings, and projects.
- Participants will engage in 3 joy-centric exercises and ways to integrate these into their work with communities.
Rebecca Hass (she/her/hers) is the programming and outreach manager for Anne Arundel County Public Library (AACPL) and author of 101 Seeds for Library Joy. Prior to AACPL, she served in librarianship and management with the Enoch Pratt Free Library and Ramsey County Public Library. Rebecca received her MLIS from Dominican University in 2008 and her Life and Engagement Coaching Certificate from Anne Arundel Community College in 2022. Rebecca integrates positive psychology practices with DEIB approaches in libraries, community engagement, coaching, and consulting in her business, Joy Work, LLC: https://joyworkllc.com/.Location: Online via Zoom
Building Joy-Centric Libraries: an Experiential Approach
2/20/2025
An interactive workshop for library staff seeking joyful practices to build connection and community engagement. Positive psychology is shown to improve staff and customer retention and improve morale. This workshop offers practical tools for work teams of all sizes and can be adapted for in-person or virtual environments.
Learning Objectives:
Rebecca Hass (she/her/hers) is the programming and outreach manager for Anne Arundel County Public Library (AACPL) and author of 101 Seeds for Library Joy. Prior to AACPL, she served in librarianship and management with the Enoch Pratt Free Library and Ramsey County Public Library. Rebecca received her MLIS from Dominican University in 2008 and her Life and Engagement Coaching Certificate from Anne Arundel Community College in 2022. Rebecca integrates positive psychology practices with DEIB approaches in libraries, community engagement, coaching, and consulting in her business, Joy Work, LLC: https://joyworkllc.com/.
Location: Online via Zoom
2/20/2025
An interactive workshop for library staff seeking joyful practices to build connection and community engagement. Positive psychology is shown to improve staff and customer retention and improve morale. This workshop offers practical tools for work teams of all sizes and can be adapted for in-person or virtual environments.Learning Objectives:
- Participants will be able to identify one potential issue that can be heightened in times of challenge and transition.
- Participants will learn the positive psychology framework and tools to integrate into collaborations, meetings, and projects.
- Participants will engage in 3 joy-centric exercises and ways to integrate these into their work with communities.
Rebecca Hass (she/her/hers) is the programming and outreach manager for Anne Arundel County Public Library (AACPL) and author of 101 Seeds for Library Joy. Prior to AACPL, she served in librarianship and management with the Enoch Pratt Free Library and Ramsey County Public Library. Rebecca received her MLIS from Dominican University in 2008 and her Life and Engagement Coaching Certificate from Anne Arundel Community College in 2022. Rebecca integrates positive psychology practices with DEIB approaches in libraries, community engagement, coaching, and consulting in her business, Joy Work, LLC: https://joyworkllc.com/.Location: Online via Zoom
Public Relations and Marketing Virtual Networking Meeting
2/25/2025
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder an hour before the meeting. We hope you will join us.
Location: Online via Zoom
2/25/2025
Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder an hour before the meeting. We hope you will join us.
Location: Online via Zoom
New Supervisors' Academy
2/26/2025
Ben Heckman, Director, Bexley Public Library
Ben Heckman has loved books, conversation, and people since he can remember. So, it is no surprise that after obtaining his undergraduate degree, his career first took him into teaching and then on to management at Starbucks Coffee Company. Eventually, his passion for learning and his curious nature led him into the library world. In 2014, he earned his Master’s in Library Science. He began his library career at Bexley Public Library at the circulation desk, moving on to managing public services, and then served as Assistant Library Director before becoming the Library’s tenth director in 2017. Having the opportunity to work every day with the incredible staff at Bexley Public Library is one of his greatest joys.
Session 4
Wednesday, May 7, 2025 at 10:00 am - 11:00 am From Your Desktop
Time Management Yours and Theirs
Time management is one of the most important skills that any manager/supervisor should have. Understanding, implementing and following effective time management practices will help you accomplish more.
Learning objectives:
Presenter:
Wendy Bartlett serves as the Collection Development & Acquisitions Manager for Cuyahoga County Public Library, a position she has held since 2009. Before that, Wendy was the branch manager for the Beachwood Branch of CCPL, and before that, the Assistant Director of the Kent Free Library. Wendy was the Regional Manager of the Cleveland-Pittsburgh Borders stories before joining the library world. She also served as a Councilperson for the Village of Lodi, her hometown in her twenties, where she first learned about budgeting for government agencies.
Session 7
Date and-Location TBA
9:30 am -4:00 pm
Presenter: TBD
Afternoon Session
We will conclude the academy with the return of first day panel of speakers with time to network and get those final questions answered.
Location: At Various Libraries and Online
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
2/26/2025
The 2025 NEO-RLS New Supervisors' Academy is looking for new attendees.
Becoming a supervisor adds new and different challenges to your work day regardless of the type or size of library you work in. The Academy's courses will provide you with the skills and confidence you need to handle the many and varied challenges of being a supervisor. Programs will focus on three key areas: leadership, communication and staff development. The Academy is appropriate for new supervisors in multi-type libraries and for those who want a refresher.
Becoming a supervisor adds new and different challenges to your work day regardless of the type or size of library you work in. The Academy's courses will provide you with the skills and confidence you need to handle the many and varied challenges of being a supervisor. Programs will focus on three key areas: leadership, communication and staff development. The Academy is appropriate for new supervisors in multi-type libraries and for those who want a refresher.
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The Academy is a blended course that runs from February through October and consists of 6 in-person workshops and 3 webinars.
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We recommend that you attend the Academy in its entirety in order to maximize your learning.
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Archives of live webinars will be available at your convenience for those attending the Academy in its entirety and experiencing a scheduling conflict.
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Live webinars will be available individually for registration for those NOT attending the Academy in its entirety.
Past participants had this to say:
"It was a great opportunity that allowed me to network and meet other library supervisors and increase my knowledge of how to be a leader in any role that I take on."
"In general, this was a great academy where I learned a lot and it pushed me to think about where I needed more help and helped me to develop some new ways of doing things that will hopefully benefit everyone."
Session 1
Wednesday, February 26, 2025 - Twinsburg Public Library
9:30 am - 4:00 pm
Morning Session-It all Starts with Attitude
Being a good supervisor starts with having a great attitude and our series will begin with the opportunity to listen and interact with leaders as they share their experiences regarding the impact of attitude. Be sure to bring your most pressing questions.
The panel will consist of:
Mary Frankenfield, Deputy Director, Mansfield-Richland County Public Library
Eric Taggart, Director, Rodman Public Library
Jennifer Buch, Director, Huron Public Library
Suzanna Schroeder-Green. Director, Library and Academic Suppport Services, Ursuline University
Steve Haynie, Branch Manager, South Euclid Branch of Cuyahoga County Public Library
Afternoon Session-Myers-Briggs Type Indicator: Get to Know Yourself
The afternoon will focus on a Myers Briggs assessment. The Myers-Briggs Type Indicator (MBTI) assessment provides a useful method for understanding people by looking at eight personality preferences that everyone uses at different times. One of the most critical aspects of the MBTI is that it identifies preferences, not abilities or skills. It is designed to bring type awareness to those who might find growth and learning within its ideas. You will have fun exploring and validating your type preferences. The MBTI is the most popular assessment in the world and has been applied as a tool for many years by a variety of users around the globe. This assessment will not only help you to know yourself but give you insights into how your employees work.
Presenter:
Holly Klingler, an MBTI Certified Practitioner and Facilitator, has over 16 years of experience empowering professionals across various fields to enhance their careers and personal growth. Specializing in MBTI-based approaches, she helps individuals maximize their communication, creativity, and critical thinking skills. With 12 years dedicated to training library staff and communities, Holly offers personalized insights that help professionals showcase their strengths and grow their confidence.
Session 2
Tuesday, March 25, 2025 - Bainbridge Branch, Geauga County Public Library
Tuesday, Apri 10, 2025 - Brooklyn Branch, Cuyahoga County Public Library
9:30 am - 4:00 pm
Morning Session: Change Course without Rocking the Boat
As new supervisors you may find unresolved challenges with your staff that need to be addressed sooner rather than later. How do you go about addressing something that might have been brewing for a long time without Rocking the Boat? Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.
Presenter:
Cheryl Kuonen, Director, Mentor Public Library
Afternoon Session-Servant Leadership: A Service First Approach to Supervising & Developing People
Whether you’re new to leadership or a seasoned pro, this session will take a deep dive into leading through the lens of service. Learn tips on finding and growing talent, creating a sense of ownership, and building an engaged, effective team full of people who love their jobs. Many of the customer service skills you already know will help you to be a manager you’d love to have. Learn how great service will help you manage conflict resolution, high emotions, and course corrections while still building a culture of empowerment and belonging.
Learning Objectives:
Presenter:
"It was a great opportunity that allowed me to network and meet other library supervisors and increase my knowledge of how to be a leader in any role that I take on."
"In general, this was a great academy where I learned a lot and it pushed me to think about where I needed more help and helped me to develop some new ways of doing things that will hopefully benefit everyone."
Session 1
Wednesday, February 26, 2025 - Twinsburg Public Library
9:30 am - 4:00 pm
Morning Session-It all Starts with Attitude
Being a good supervisor starts with having a great attitude and our series will begin with the opportunity to listen and interact with leaders as they share their experiences regarding the impact of attitude. Be sure to bring your most pressing questions.
The panel will consist of:
Mary Frankenfield, Deputy Director, Mansfield-Richland County Public Library
Eric Taggart, Director, Rodman Public Library
Jennifer Buch, Director, Huron Public Library
Suzanna Schroeder-Green. Director, Library and Academic Suppport Services, Ursuline University
Steve Haynie, Branch Manager, South Euclid Branch of Cuyahoga County Public Library
Afternoon Session-Myers-Briggs Type Indicator: Get to Know Yourself
The afternoon will focus on a Myers Briggs assessment. The Myers-Briggs Type Indicator (MBTI) assessment provides a useful method for understanding people by looking at eight personality preferences that everyone uses at different times. One of the most critical aspects of the MBTI is that it identifies preferences, not abilities or skills. It is designed to bring type awareness to those who might find growth and learning within its ideas. You will have fun exploring and validating your type preferences. The MBTI is the most popular assessment in the world and has been applied as a tool for many years by a variety of users around the globe. This assessment will not only help you to know yourself but give you insights into how your employees work.
Presenter:
Holly Klingler, an MBTI Certified Practitioner and Facilitator, has over 16 years of experience empowering professionals across various fields to enhance their careers and personal growth. Specializing in MBTI-based approaches, she helps individuals maximize their communication, creativity, and critical thinking skills. With 12 years dedicated to training library staff and communities, Holly offers personalized insights that help professionals showcase their strengths and grow their confidence.Session 2
Tuesday, March 25, 2025 - Bainbridge Branch, Geauga County Public Library
9:30 am - 4:00 pm
Leading with Assurance: Decision-Making and Effective Supervision
This workshop is designed for library supervisors seeking to enhance their leadership skills, focusing on confident decision-making and effective supervision strategies. Participants will engage in interactive discussions, real-life scenarios, and collaborative activities to strengthen their ability to navigate challenges, set strategic goals, and cultivate accountability within their teams.
Learning Objectives:
Leading with Assurance: Decision-Making and Effective Supervision
This workshop is designed for library supervisors seeking to enhance their leadership skills, focusing on confident decision-making and effective supervision strategies. Participants will engage in interactive discussions, real-life scenarios, and collaborative activities to strengthen their ability to navigate challenges, set strategic goals, and cultivate accountability within their teams.
Learning Objectives:
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Gain the confidence needed to lead proactively and make informed decisions.
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Analyze potential scenarios, responses, and outcomes encountered in a supervisory role.
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Participate in group activities and engage with peers to collaboratively explore and share insights, offer mutual support, and exchange best practices.
Presenter:
Ragan Snead, Executive Director, Northeast Ohio Regional Library System, has 12 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has experience in management, community outreach, and strategic planning. She received her MLIS from Kent State University and her MBA from Lake Erie College.
Ragan Snead, Executive Director, Northeast Ohio Regional Library System, has 12 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has experience in management, community outreach, and strategic planning. She received her MLIS from Kent State University and her MBA from Lake Erie College. Tuesday, Apri 10, 2025 - Brooklyn Branch, Cuyahoga County Public Library
9:30 am - 4:00 pm
Morning Session: Change Course without Rocking the Boat
As new supervisors you may find unresolved challenges with your staff that need to be addressed sooner rather than later. How do you go about addressing something that might have been brewing for a long time without Rocking the Boat? Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.
Presenter:
Cheryl Kuonen, Director, Mentor Public LibraryAfternoon Session-Servant Leadership: A Service First Approach to Supervising & Developing People
Whether you’re new to leadership or a seasoned pro, this session will take a deep dive into leading through the lens of service. Learn tips on finding and growing talent, creating a sense of ownership, and building an engaged, effective team full of people who love their jobs. Many of the customer service skills you already know will help you to be a manager you’d love to have. Learn how great service will help you manage conflict resolution, high emotions, and course corrections while still building a culture of empowerment and belonging.
Learning Objectives:
- Learn how to translate customer service skills to leadership success.
- Learn the nuts and bolts of navigating high emotions and difficult employees with a positive over punitive approach
- Develop strategies to identify, develop, and empower employees to contribute to an outstanding culture
Presenter:
Ben Heckman, Director, Bexley Public LibraryBen Heckman has loved books, conversation, and people since he can remember. So, it is no surprise that after obtaining his undergraduate degree, his career first took him into teaching and then on to management at Starbucks Coffee Company. Eventually, his passion for learning and his curious nature led him into the library world. In 2014, he earned his Master’s in Library Science. He began his library career at Bexley Public Library at the circulation desk, moving on to managing public services, and then served as Assistant Library Director before becoming the Library’s tenth director in 2017. Having the opportunity to work every day with the incredible staff at Bexley Public Library is one of his greatest joys.
Session 4
Wednesday, May 7, 2025 at 10:00 am - 11:00 am From Your Desktop
Time Management Yours and Theirs
Time management is one of the most important skills that any manager/supervisor should have. Understanding, implementing and following effective time management practices will help you accomplish more.
Learning objectives:
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Valuing your own time
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Setting realistic priorities
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Delegating tasks effectively
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Recognizing and avoiding time wasters
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Taking Action
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Practical Tools
Presenter:
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 13 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on as the chair of ALA’s Committee on Organization, is a member of PLA’s Continuing Education Advisory Group and is on the OLC Board of Directors. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.
Session 5
Tuesday, June 5, 2025 - LocationTBA
9:30 am - 4:00 pm
HR Stuff Every New Supervisor Should Know: Having a Solid Legal Foundation
Learning Objectives:
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 13 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on as the chair of ALA’s Committee on Organization, is a member of PLA’s Continuing Education Advisory Group and is on the OLC Board of Directors. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.Session 5
Tuesday, June 5, 2025 - LocationTBA
9:30 am - 4:00 pm
HR Stuff Every New Supervisor Should Know: Having a Solid Legal Foundation
Learning Objectives:
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Understanding the relevant legal landscape as related to leading and supervising employees;
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Recognizing inappropriate workplace behavior (e.g., misconduct, job performance deficiencies, harassment, tardiness and attendance);
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Knowing how to respond lawfully and effectively to inappropriate behaviors in the workplace
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Development of effective leadership and employee relations skills, particularly for new supervisors and those who have been promoted from within;
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Considering effective performance management and corrective action techniques.
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Developing effective documentation
Presenter:
Jim P. Wilkins, Shareholder, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLC
Jim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Session 6
Wednesday, July 16, 2025 at 10 am - 11 am From Your Desktop
Practical Budget Management: How to Avoid Disaster, Make Smart Moves, Report Responsibly, and Stress Less About your Budget!
Whether you’re a newly minted library staffer responsible for the budget for Summer Reading, a Director concerned with making the most of your budget, or have budgeting responsibilities somewhere in-between, budgeting can be intimidating. Join Wendy Bartlett, Collection Development & Acquisitions Manager for Cuyahoga County Public Library, and learn basic budgeting do’s and don’ts, how to be ready for unexpected decreases in funding, how to cope if you mess up, and how to educate yourself about the bigger budgeting picture. You’ll leave with practical ideas (and tools!) that will make working with the budget a pleasure rather than a chore.
Learning Objectives:
Jim P. Wilkins, Shareholder, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLCJim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Session 6
Wednesday, July 16, 2025 at 10 am - 11 am From Your Desktop
Practical Budget Management: How to Avoid Disaster, Make Smart Moves, Report Responsibly, and Stress Less About your Budget!
Whether you’re a newly minted library staffer responsible for the budget for Summer Reading, a Director concerned with making the most of your budget, or have budgeting responsibilities somewhere in-between, budgeting can be intimidating. Join Wendy Bartlett, Collection Development & Acquisitions Manager for Cuyahoga County Public Library, and learn basic budgeting do’s and don’ts, how to be ready for unexpected decreases in funding, how to cope if you mess up, and how to educate yourself about the bigger budgeting picture. You’ll leave with practical ideas (and tools!) that will make working with the budget a pleasure rather than a chore.
Learning Objectives:
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Basic budgeting do’s and don’ts
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Prepare for the unexpected
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How to handle a mistake
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Understanding the bigger budgeting picture
Presenter:
Wendy Bartlett serves as the Collection Development & Acquisitions Manager for Cuyahoga County Public Library, a position she has held since 2009. Before that, Wendy was the branch manager for the Beachwood Branch of CCPL, and before that, the Assistant Director of the Kent Free Library. Wendy was the Regional Manager of the Cleveland-Pittsburgh Borders stories before joining the library world. She also served as a Councilperson for the Village of Lodi, her hometown in her twenties, where she first learned about budgeting for government agencies.Session 7
Date and-Location TBA
9:30 am -4:00 pm
Morning Session-Setting Performance Goals and Evaluations
In the morning session we will learn about setting performance goals, monitoring performance, and conducting periodic evaluations - all critical job skills for all supervisors. We will utilize real-life scenarios through group activities to reinforce these skills.
In the morning session we will learn about setting performance goals, monitoring performance, and conducting periodic evaluations - all critical job skills for all supervisors. We will utilize real-life scenarios through group activities to reinforce these skills.
Afternoon Session-Performance Planning
The afternoon session will focus on professional language to use in writing the evaluation that will provide clear, empowering conversations with employees. Scenario-based group learning will also be used in this session. Handouts will give those in attendance useful takeaways to assist in all aspects of the performance process.
The afternoon session will focus on professional language to use in writing the evaluation that will provide clear, empowering conversations with employees. Scenario-based group learning will also be used in this session. Handouts will give those in attendance useful takeaways to assist in all aspects of the performance process.
Presenter: TBD
Final Session - Thursday, September 18, 2025 at a Location TBD
9:30 am -4:00 pm
Morning Session-Boosting Leadership Self-Confidence
As leaders, we often prioritize supporting others over our own well-being, but neglecting self-care can harm both us and our teams. Recognizing and prioritizing self-care is essential for effective leadership. At the same time, many leaders grapple with impostor syndrome and self-doubt, which can lead to stress, perfectionism, and hesitation. This workshop will guide you in recognizing and re framing these thoughts while equipping you with actionable strategies to build confidence and resilience.
Learning Objectives:
9:30 am -4:00 pm
Morning Session-Boosting Leadership Self-Confidence
As leaders, we often prioritize supporting others over our own well-being, but neglecting self-care can harm both us and our teams. Recognizing and prioritizing self-care is essential for effective leadership. At the same time, many leaders grapple with impostor syndrome and self-doubt, which can lead to stress, perfectionism, and hesitation. This workshop will guide you in recognizing and re framing these thoughts while equipping you with actionable strategies to build confidence and resilience.
Learning Objectives:
- Prioritize self-care to enhance your leadership capacity.
- Overcome impostor syndrome and re frame self-doubt.
- Speak and act with greater confidence and assertiveness.
- Build resilience and recover from setbacks effectively.
Presenter:
Ragan Snead, Executive Director, Northeast Ohio Regional Library System, has 12 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has experience in management, community outreach, and strategic planning. She received her MLIS from Kent State University and her MBA from Lake Erie College.
Ragan Snead, Executive Director, Northeast Ohio Regional Library System, has 12 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has experience in management, community outreach, and strategic planning. She received her MLIS from Kent State University and her MBA from Lake Erie College. Afternoon Session
We will conclude the academy with the return of first day panel of speakers with time to network and get those final questions answered.
Location: At Various Libraries and Online
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
Understanding the Basics of Microsoft Excel
2/27/2025
Melissa Lattanzi, Continuing Education Coordinator, Northeast Ohio Regional Library System
Location: Online via Zoom
2/27/2025
Have you thought about using Excel, yet just aren’t comfortable where to start? Then this beginner-friendly webinar is designed to help you unlock the potential of this powerful tool. Whether you're looking to organize data, create simple calculations, or build your first spreadsheet, this session is the perfect starting point.
Learning Objectives
- Explore Excel’s user interface and understand its core components, including worksheets, ribbons, and menus.
- Perform basic data entry, formatting, and simple calculations using formulas and functions.
- Learn some basics tricks to streamline your work.
Melissa Lattanzi, Continuing Education Coordinator, Northeast Ohio Regional Library System
Location: Online via Zoom
Understanding the Basics of Microsoft Excel
2/27/2025
Melissa Lattanzi, Continuing Education Coordinator, Northeast Ohio Regional Library System
Location: Online via Zoom
2/27/2025
Recorded 2/27/25
Have you thought about using Excel, yet just aren’t comfortable where to start? Then this beginner-friendly webinar is designed to help you unlock the potential of this powerful tool. Whether you're looking to organize data, create simple calculations, or build your first spreadsheet, this session is the perfect starting point.
Learning Objectives
- Explore Excel’s user interface and understand its core components, including worksheets, ribbons, and menus.
- Perform basic data entry, formatting, and simple calculations using formulas and functions.
- Learn some basics tricks to streamline your work.
Melissa Lattanzi, Continuing Education Coordinator, Northeast Ohio Regional Library System
Location: Online via Zoom
Directors/Deputy Directors Virtual Networking Meeting
3/5/2025
Here is an opportunity to share your challenges and successes with other directors and deputy directors. This meeting will be held via Zoom, which is user-friendly for all devices. You will receive a link in your confirmation email and a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
3/5/2025
Here is an opportunity to share your challenges and successes with other directors and deputy directors. This meeting will be held via Zoom, which is user-friendly for all devices. You will receive a link in your confirmation email and a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jonathan Harris.
Location: Online
Via Zoom
Preparing for and Managing Difficult Patron Interactions
3/5/2025
How do you maintain excellent customer service while dealing with a stressed out or disgruntled patron? And how do you manage these interactions while maintaining your personal boundaries? This session will focus on community and patron relationships and give you strategies to manage challenging interactions with the public. You will learn communication skills to help when initiating and responding in difficult conversations with the public, as well as simple, tangible tactics for de-escalating situations.
Presenter:
Kate Hall, Executive Director, Northbrook Public Library
Location: Online via Zoom
3/5/2025
How do you maintain excellent customer service while dealing with a stressed out or disgruntled patron? And how do you manage these interactions while maintaining your personal boundaries? This session will focus on community and patron relationships and give you strategies to manage challenging interactions with the public. You will learn communication skills to help when initiating and responding in difficult conversations with the public, as well as simple, tangible tactics for de-escalating situations.
Presenter:
Kate Hall, Executive Director, Northbrook Public LibraryLocation: Online via Zoom
Preparing for and Managing Difficult Patron Interactions
3/5/2025
Recorded 3/5/25
How do you maintain excellent customer service while dealing with a stressed out or disgruntled patron? And how do you manage these interactions while maintaining your personal boundaries? This session will focus on community and patron relationships and give you strategies to manage challenging interactions with the public. You will learn communication skills to help when initiating and responding in difficult conversations with the public, as well as simple, tangible tactics for de-escalating situations.
Presenter:
Kate Hall, Executive Director, Northbrook Public Library
Location: Online via Zoom
3/5/2025
Recorded 3/5/25How do you maintain excellent customer service while dealing with a stressed out or disgruntled patron? And how do you manage these interactions while maintaining your personal boundaries? This session will focus on community and patron relationships and give you strategies to manage challenging interactions with the public. You will learn communication skills to help when initiating and responding in difficult conversations with the public, as well as simple, tangible tactics for de-escalating situations.
Presenter:
Kate Hall, Executive Director, Northbrook Public LibraryLocation: Online via Zoom
Circulation Networking Meeting
3/6/2025
Take this opportunity to share your successes and challenges via a roundtable discussion. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us Please send topics you would like discussed to Melissa Lattanzi.
Location: Online via Zoom
3/6/2025
Take this opportunity to share your successes and challenges via a roundtable discussion. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us Please send topics you would like discussed to Melissa Lattanzi.
Location: Online via Zoom
Cultivating Your Resilience to Avoid Burnt Out: Managing Stress, Appreciation Inequalities, and Workload Demands
3/12/2025
Libraries are at the heart of their communities as educators and a primary resource in programming and services and a refuge to the people they serve. However, the attitudes that come with it puts pressure on a library to do everything and be everything, putting a strain on expectations of the humans that run it. Unspoken expectations reinforce the idea that libraries are expected to handle everything, therefore end up being glorified security guards, babysitters, social workers, and frontline staff. Burnout is inevitable if you don’t learn how to cope with undue stress. This webinar will enforce learning how to set boundaries so that you can focus on the qualities that made you come into the profession. Discover ways to avoid burn out, refocus your role, and give yourself permission to step back.
Learning Objectives:
Jennifer Blair is the Head of User Services and Assistant Professor at Azusa Pacific University. Her role is dedicated to the user experience, including marketing the library, and teaching. She has extensive experience teaching online courses in design and computer literacy. Jennifer holds a B.A. in Graphic Design, a M.A in Education with an emphasis in Educational Multimedia, and a M.S. in Library and Information Studies. Her experience in academic and public libraries as well as work experience in art and design allow her to employ visionary strategies to enrich progress and enhance advancement for students.
Location: Online via Zoom
3/12/2025
Libraries are at the heart of their communities as educators and a primary resource in programming and services and a refuge to the people they serve. However, the attitudes that come with it puts pressure on a library to do everything and be everything, putting a strain on expectations of the humans that run it. Unspoken expectations reinforce the idea that libraries are expected to handle everything, therefore end up being glorified security guards, babysitters, social workers, and frontline staff. Burnout is inevitable if you don’t learn how to cope with undue stress. This webinar will enforce learning how to set boundaries so that you can focus on the qualities that made you come into the profession. Discover ways to avoid burn out, refocus your role, and give yourself permission to step back.
Learning Objectives:
- How to set healthy boundaries with your community and coworkers
- To identify and communicate needed support from higher levels
- Develop approaches in reducing stress
- To shift your perspective, reducing guilt for allowing yourself to re-prioritize your well-being
Jennifer Blair is the Head of User Services and Assistant Professor at Azusa Pacific University. Her role is dedicated to the user experience, including marketing the library, and teaching. She has extensive experience teaching online courses in design and computer literacy. Jennifer holds a B.A. in Graphic Design, a M.A in Education with an emphasis in Educational Multimedia, and a M.S. in Library and Information Studies. Her experience in academic and public libraries as well as work experience in art and design allow her to employ visionary strategies to enrich progress and enhance advancement for students.
Location: Online via Zoom
Cultivating Your Resilience to Avoid Burnt Out: Managing Stress, Appreciation Inequalities, and Workload Demands
3/12/2025
Recorded 3/12/25
Libraries are at the heart of their communities as educators and a primary resource in programming and services and a refuge to the people they serve. However, the attitudes that come with it puts pressure on a library to do everything and be everything, putting a strain on expectations of the humans that run it. Unspoken expectations reinforce the idea that libraries are expected to handle everything, therefore end up being glorified security guards, babysitters, social workers, and frontline staff. Burnout is inevitable if you don’t learn how to cope with undue stress. This webinar will enforce learning how to set boundaries so that you can focus on the qualities that made you come into the profession. Discover ways to avoid burn out, refocus your role, and give yourself permission to step back.
Learning Objectives:
Jennifer Blair is the Head of User Services and Assistant Professor at Azusa Pacific University. Her role is dedicated to the user experience, including marketing the library, and teaching. She has extensive experience teaching online courses in design and computer literacy. Jennifer holds a B.A. in Graphic Design, a M.A in Education with an emphasis in Educational Multimedia, and a M.S. in Library and Information Studies. Her experience in academic and public libraries as well as work experience in art and design allow her to employ visionary strategies to enrich progress and enhance advancement for students.
Location: Online via Zoom
3/12/2025
Recorded 3/12/25Libraries are at the heart of their communities as educators and a primary resource in programming and services and a refuge to the people they serve. However, the attitudes that come with it puts pressure on a library to do everything and be everything, putting a strain on expectations of the humans that run it. Unspoken expectations reinforce the idea that libraries are expected to handle everything, therefore end up being glorified security guards, babysitters, social workers, and frontline staff. Burnout is inevitable if you don’t learn how to cope with undue stress. This webinar will enforce learning how to set boundaries so that you can focus on the qualities that made you come into the profession. Discover ways to avoid burn out, refocus your role, and give yourself permission to step back.
Learning Objectives:
- How to set healthy boundaries with your community and coworkers
- To identify and communicate needed support from higher levels
- Develop approaches in reducing stress
- To shift your perspective, reducing guilt for allowing yourself to re-prioritize your well-being
Jennifer Blair is the Head of User Services and Assistant Professor at Azusa Pacific University. Her role is dedicated to the user experience, including marketing the library, and teaching. She has extensive experience teaching online courses in design and computer literacy. Jennifer holds a B.A. in Graphic Design, a M.A in Education with an emphasis in Educational Multimedia, and a M.S. in Library and Information Studies. Her experience in academic and public libraries as well as work experience in art and design allow her to employ visionary strategies to enrich progress and enhance advancement for students.
Location: Online via Zoom
Two Perspectives on Legal Reference Services
3/13/2025
Part One: Access to Justice and the Reference Interview
Access to justice is, general speaking, the ability of people to seek and obtain fair, accessible, and equitable assistance in reaching an outcome to their situation under the law. Public libraries are on the frontline for access to information, and therefore are on the frontline for access to justice.
A reference interaction encompasses more than the reference interview, the back-and-forth to clarify and hone. There is an awareness and a skillset employed throughout that enhance the actual interview.
Managing a legal reference interaction successfully is often the result of time, exposure, experience, and self-education. The first three are not readily accomplished when working in a general setting. The fourth, self-education, is the motivation behind this webinar.
A problem or question does not always present itself as an obvious legal issue. Sometimes a patron is focused on the specifics of their particular situation and is missing the broader view. Sometimes, they are just not aware that their problem has a solution under the law.
Through self-education, staff can become familiar with the methods, restrictions, processes, and language of law-related topics, and serve their patrons more confidently and appropriately.
Part Two: Legal Reference in a Small, Rural Public Library in Louisiana
For the last fifteen years, Luis Interiano has been the Reference Librarian at the West Baton Rouge Library in Port Allen, Louisiana. He answers legal reference questions from the general public on a small range of topics that are typical of those encountered by public library patrons, mostly as requests for legal forms that he and his coworkers access through the WBR Library's subscription to the Gale Legal Forms database which has a specific set of forms used in Louisiana courts. These topics include requests for bills of sale for automobiles, boats, and motorcycles; living wills; affidavits for various legal proceedings; power of attorney; and residential lease agreements. Sometimes these requests from the public include complex topics like child custody, estate successions, and divorce, plus federal government matters like immigration, passports and visas from foreign countries. He plans to include anonymized situations that illustrate the legal reference experience.
Learning Objectives:
Catherine McGuire is the Deputy Director of the Maryland Thurgood Marshall State Law Library in Annapolis. Since joining the staff in 2003, she also has served as Head of Reference and Outreach and as Outreach Services Librarian. Prior to joining the State Law Library, Ms. McGuire worked as legislative librarian and as assistant librarian for a law firm library in Washington, D.C. She received her B.A. from Duke University and her M.S.L.S. from the Catholic University of America. Ms. McGuire currently serves on the Curriculum Advisory Committee of the University of Maryland School of Information. She recently served as Chair of the Legal Information Services to the Public - Special Interest Section (LISP-SIS) of the American Association of Law Libraries (AALL), as a member of the AALL Special Committee on Advancing Access to Justice, and as Vice-Chair of the Conference of Maryland Court Law Library Directors. She has served as Adjunct Faculty for the Legal Studies Program at the Anne Arundel Community College. Ms. McGuire was awarded the 2023 William L. Marbury Outstanding Advocate Award by the Maryland Legal Services Corporation.
Luis Interiano’s public library experience stretches over twenty-five years in various positions but always in public libraries. He received his Master's in Library and Information Science in 2009 from the Louisiana State University School of LIS, now the School of Information Studies under the College of Human Sciences and Education. In 2024, he received the award of Librarian of the Year for the state of Louisiana from the Louisiana Library Association, and for the last three years he has served as editor of LLA's professional journal, Louisiana Libraries (started 1937), published in digital format at llaonline.org . In 1986, he received his BA in English Literature from the University of New Orleans. He is a native Spanish speaker born in Honduras in 1968; emigrated to New Orleans at age six; became a proud US Citizen along with his family in 1985; and is now a home-owner in Port Allen (pop. 3,000), capital city of West Baton Rouge Parish with a current census population of approximately 27,000.
Location: Online via Zoom
3/13/2025
Part One: Access to Justice and the Reference Interview
Access to justice is, general speaking, the ability of people to seek and obtain fair, accessible, and equitable assistance in reaching an outcome to their situation under the law. Public libraries are on the frontline for access to information, and therefore are on the frontline for access to justice.
A reference interaction encompasses more than the reference interview, the back-and-forth to clarify and hone. There is an awareness and a skillset employed throughout that enhance the actual interview.
Managing a legal reference interaction successfully is often the result of time, exposure, experience, and self-education. The first three are not readily accomplished when working in a general setting. The fourth, self-education, is the motivation behind this webinar.
A problem or question does not always present itself as an obvious legal issue. Sometimes a patron is focused on the specifics of their particular situation and is missing the broader view. Sometimes, they are just not aware that their problem has a solution under the law.
Through self-education, staff can become familiar with the methods, restrictions, processes, and language of law-related topics, and serve their patrons more confidently and appropriately.
Part Two: Legal Reference in a Small, Rural Public Library in Louisiana
For the last fifteen years, Luis Interiano has been the Reference Librarian at the West Baton Rouge Library in Port Allen, Louisiana. He answers legal reference questions from the general public on a small range of topics that are typical of those encountered by public library patrons, mostly as requests for legal forms that he and his coworkers access through the WBR Library's subscription to the Gale Legal Forms database which has a specific set of forms used in Louisiana courts. These topics include requests for bills of sale for automobiles, boats, and motorcycles; living wills; affidavits for various legal proceedings; power of attorney; and residential lease agreements. Sometimes these requests from the public include complex topics like child custody, estate successions, and divorce, plus federal government matters like immigration, passports and visas from foreign countries. He plans to include anonymized situations that illustrate the legal reference experience.
Learning Objectives:
- Describe access to justice and why it matters for public libraries
- Demonstrate best practices for managing a reference question about law
- Assess referral choices and select appropriate options
- Provide patrons with immediate assistance in the form of blank PDF forms that they can type up on our computers or printed blanks that they can take home to fill out. A secondary tier of legal reference is connecting our patrons with legal aid societies operating in our area and with the contact information of pro-bono attorneys assigned by the city- and state- bar associations.
- Remind librarians that we walk a very fine line in offering legal information to our patrons but always stating our disclaimers that we are not providing legal advice and that patrons should check the information we provide with their own attorney.
- Estimate the impact that librarians have on the public or for special clients in providing legal, medical, scientific, or other technical (non-entertainment) information.
Catherine McGuire is the Deputy Director of the Maryland Thurgood Marshall State Law Library in Annapolis. Since joining the staff in 2003, she also has served as Head of Reference and Outreach and as Outreach Services Librarian. Prior to joining the State Law Library, Ms. McGuire worked as legislative librarian and as assistant librarian for a law firm library in Washington, D.C. She received her B.A. from Duke University and her M.S.L.S. from the Catholic University of America. Ms. McGuire currently serves on the Curriculum Advisory Committee of the University of Maryland School of Information. She recently served as Chair of the Legal Information Services to the Public - Special Interest Section (LISP-SIS) of the American Association of Law Libraries (AALL), as a member of the AALL Special Committee on Advancing Access to Justice, and as Vice-Chair of the Conference of Maryland Court Law Library Directors. She has served as Adjunct Faculty for the Legal Studies Program at the Anne Arundel Community College. Ms. McGuire was awarded the 2023 William L. Marbury Outstanding Advocate Award by the Maryland Legal Services Corporation.Luis Interiano’s public library experience stretches over twenty-five years in various positions but always in public libraries. He received his Master's in Library and Information Science in 2009 from the Louisiana State University School of LIS, now the School of Information Studies under the College of Human Sciences and Education. In 2024, he received the award of Librarian of the Year for the state of Louisiana from the Louisiana Library Association, and for the last three years he has served as editor of LLA's professional journal, Louisiana Libraries (started 1937), published in digital format at llaonline.org . In 1986, he received his BA in English Literature from the University of New Orleans. He is a native Spanish speaker born in Honduras in 1968; emigrated to New Orleans at age six; became a proud US Citizen along with his family in 1985; and is now a home-owner in Port Allen (pop. 3,000), capital city of West Baton Rouge Parish with a current census population of approximately 27,000.Location: Online via Zoom
Two Perspectives on Legal Reference Services
3/13/2025
Recorded 3/13/25
Part One: Access to Justice and the Reference Interview
Access to justice is, general speaking, the ability of people to seek and obtain fair, accessible, and equitable assistance in reaching an outcome to their situation under the law. Public libraries are on the frontline for access to information, and therefore are on the frontline for access to justice.
A reference interaction encompasses more than the reference interview, the back-and-forth to clarify and hone. There is an awareness and a skillset employed throughout that enhance the actual interview.
Managing a legal reference interaction successfully is often the result of time, exposure, experience, and self-education. The first three are not readily accomplished when working in a general setting. The fourth, self-education, is the motivation behind this webinar.
A problem or question does not always present itself as an obvious legal issue. Sometimes a patron is focused on the specifics of their particular situation and is missing the broader view. Sometimes, they are just not aware that their problem has a solution under the law.
Through self-education, staff can become familiar with the methods, restrictions, processes, and language of law-related topics, and serve their patrons more confidently and appropriately.
Part Two: Legal Reference in a Small, Rural Public Library in Louisiana
For the last fifteen years, Luis Interiano has been the Reference Librarian at the West Baton Rouge Library in Port Allen, Louisiana. He answers legal reference questions from the general public on a small range of topics that are typical of those encountered by public library patrons, mostly as requests for legal forms that he and his coworkers access through the WBR Library's subscription to the Gale Legal Forms database which has a specific set of forms used in Louisiana courts. These topics include requests for bills of sale for automobiles, boats, and motorcycles; living wills; affidavits for various legal proceedings; power of attorney; and residential lease agreements. Sometimes these requests from the public include complex topics like child custody, estate successions, and divorce, plus federal government matters like immigration, passports and visas from foreign countries. He plans to include anonymized situations that illustrate the legal reference experience.
Learning Objectives:
Catherine McGuire is the Deputy Director of the Maryland Thurgood Marshall State Law Library in Annapolis. Since joining the staff in 2003, she also has served as Head of Reference and Outreach and as Outreach Services Librarian. Prior to joining the State Law Library, Ms. McGuire worked as legislative librarian and as assistant librarian for a law firm library in Washington, D.C. She received her B.A. from Duke University and her M.S.L.S. from the Catholic University of America. Ms. McGuire currently serves on the Curriculum Advisory Committee of the University of Maryland School of Information. She recently served as Chair of the Legal Information Services to the Public - Special Interest Section (LISP-SIS) of the American Association of Law Libraries (AALL), as a member of the AALL Special Committee on Advancing Access to Justice, and as Vice-Chair of the Conference of Maryland Court Law Library Directors. She has served as Adjunct Faculty for the Legal Studies Program at the Anne Arundel Community College. Ms. McGuire was awarded the 2023 William L. Marbury Outstanding Advocate Award by the Maryland Legal Services Corporation.
Luis Interiano’s public library experience stretches over twenty-five years in various positions but always in public libraries. He received his Master's in Library and Information Science in 2009 from the Louisiana State University School of LIS, now the School of Information Studies under the College of Human Sciences and Education. In 2024, he received the award of Librarian of the Year for the state of Louisiana from the Louisiana Library Association, and for the last three years he has served as editor of LLA's professional journal, Louisiana Libraries (started 1937), published in digital format at llaonline.org . In 1986, he received his BA in English Literature from the University of New Orleans. He is a native Spanish speaker born in Honduras in 1968; emigrated to New Orleans at age six; became a proud US Citizen along with his family in 1985; and is now a home-owner in Port Allen (pop. 3,000), capital city of West Baton Rouge Parish with a current census population of approximately 27,000.
Location: Online via Zoom
3/13/2025
Recorded 3/13/25Part One: Access to Justice and the Reference Interview
Access to justice is, general speaking, the ability of people to seek and obtain fair, accessible, and equitable assistance in reaching an outcome to their situation under the law. Public libraries are on the frontline for access to information, and therefore are on the frontline for access to justice.
A reference interaction encompasses more than the reference interview, the back-and-forth to clarify and hone. There is an awareness and a skillset employed throughout that enhance the actual interview.
Managing a legal reference interaction successfully is often the result of time, exposure, experience, and self-education. The first three are not readily accomplished when working in a general setting. The fourth, self-education, is the motivation behind this webinar.
A problem or question does not always present itself as an obvious legal issue. Sometimes a patron is focused on the specifics of their particular situation and is missing the broader view. Sometimes, they are just not aware that their problem has a solution under the law.
Through self-education, staff can become familiar with the methods, restrictions, processes, and language of law-related topics, and serve their patrons more confidently and appropriately.
Part Two: Legal Reference in a Small, Rural Public Library in Louisiana
For the last fifteen years, Luis Interiano has been the Reference Librarian at the West Baton Rouge Library in Port Allen, Louisiana. He answers legal reference questions from the general public on a small range of topics that are typical of those encountered by public library patrons, mostly as requests for legal forms that he and his coworkers access through the WBR Library's subscription to the Gale Legal Forms database which has a specific set of forms used in Louisiana courts. These topics include requests for bills of sale for automobiles, boats, and motorcycles; living wills; affidavits for various legal proceedings; power of attorney; and residential lease agreements. Sometimes these requests from the public include complex topics like child custody, estate successions, and divorce, plus federal government matters like immigration, passports and visas from foreign countries. He plans to include anonymized situations that illustrate the legal reference experience.
Learning Objectives:
- Describe access to justice and why it matters for public libraries
- Demonstrate best practices for managing a reference question about law
- Assess referral choices and select appropriate options
- Provide patrons with immediate assistance in the form of blank PDF forms that they can type up on our computers or printed blanks that they can take home to fill out. A secondary tier of legal reference is connecting our patrons with legal aid societies operating in our area and with the contact information of pro-bono attorneys assigned by the city- and state- bar associations.
- Remind librarians that we walk a very fine line in offering legal information to our patrons but always stating our disclaimers that we are not providing legal advice and that patrons should check the information we provide with their own attorney.
- Estimate the impact that librarians have on the public or for special clients in providing legal, medical, scientific, or other technical (non-entertainment) information.
Catherine McGuire is the Deputy Director of the Maryland Thurgood Marshall State Law Library in Annapolis. Since joining the staff in 2003, she also has served as Head of Reference and Outreach and as Outreach Services Librarian. Prior to joining the State Law Library, Ms. McGuire worked as legislative librarian and as assistant librarian for a law firm library in Washington, D.C. She received her B.A. from Duke University and her M.S.L.S. from the Catholic University of America. Ms. McGuire currently serves on the Curriculum Advisory Committee of the University of Maryland School of Information. She recently served as Chair of the Legal Information Services to the Public - Special Interest Section (LISP-SIS) of the American Association of Law Libraries (AALL), as a member of the AALL Special Committee on Advancing Access to Justice, and as Vice-Chair of the Conference of Maryland Court Law Library Directors. She has served as Adjunct Faculty for the Legal Studies Program at the Anne Arundel Community College. Ms. McGuire was awarded the 2023 William L. Marbury Outstanding Advocate Award by the Maryland Legal Services Corporation.Luis Interiano’s public library experience stretches over twenty-five years in various positions but always in public libraries. He received his Master's in Library and Information Science in 2009 from the Louisiana State University School of LIS, now the School of Information Studies under the College of Human Sciences and Education. In 2024, he received the award of Librarian of the Year for the state of Louisiana from the Louisiana Library Association, and for the last three years he has served as editor of LLA's professional journal, Louisiana Libraries (started 1937), published in digital format at llaonline.org . In 1986, he received his BA in English Literature from the University of New Orleans. He is a native Spanish speaker born in Honduras in 1968; emigrated to New Orleans at age six; became a proud US Citizen along with his family in 1985; and is now a home-owner in Port Allen (pop. 3,000), capital city of West Baton Rouge Parish with a current census population of approximately 27,000.Location: Online via Zoom
Checking out Software Licenses: Expanding Equitable Access and Maximizing License-Use Efficiency
3/19/2025
Are you looking for a better way to provide your patrons with access to expensive software like Adobe Creative Cloud and Apple’s Final Cut Pro? Rather than only providing in-library access to software, the Miami University Libraries have developed a process for checking out short-term access to software licenses that users can request and use on their own devices. These short-term loans have led to student cost savings and high rates of license utilization and a strong return on investment.
This innovative strategy takes advantage of the software industry’s move away from device based licensing to user-based licensing models (SaaS), allowing us to allocate access on an as-needed basis.
This project makes high-end software more readily available to library users, mitigating some effects of the digital divide, particularly when paired with the library’s laptop lending program. By providing access to software on users’ own devices, it allows the Libraries to meet users where they are, making services more accessible to users.
Aimed at e-resources librarians, library technologists and forward-thinking library leaders, this presentation will explore the benefits and challenges of the system, and provide guidance on the circumstances under which libraries can make use of a similar model. This model can work for universities, community college, school systems, businesses, or government agencies (public library implementation may be possible, but may require further development). We will provide an overview of the SaaS model, the technical processes we use, and the usage, growth, and cost savings we have seen in the first four years of this program.
Learning Objectives:
Location: Online via Zoom
3/19/2025
Are you looking for a better way to provide your patrons with access to expensive software like Adobe Creative Cloud and Apple’s Final Cut Pro? Rather than only providing in-library access to software, the Miami University Libraries have developed a process for checking out short-term access to software licenses that users can request and use on their own devices. These short-term loans have led to student cost savings and high rates of license utilization and a strong return on investment.
This innovative strategy takes advantage of the software industry’s move away from device based licensing to user-based licensing models (SaaS), allowing us to allocate access on an as-needed basis.
This project makes high-end software more readily available to library users, mitigating some effects of the digital divide, particularly when paired with the library’s laptop lending program. By providing access to software on users’ own devices, it allows the Libraries to meet users where they are, making services more accessible to users.
Aimed at e-resources librarians, library technologists and forward-thinking library leaders, this presentation will explore the benefits and challenges of the system, and provide guidance on the circumstances under which libraries can make use of a similar model. This model can work for universities, community college, school systems, businesses, or government agencies (public library implementation may be possible, but may require further development). We will provide an overview of the SaaS model, the technical processes we use, and the usage, growth, and cost savings we have seen in the first four years of this program.
Learning Objectives:
- Explain how the program can increase equitable and cost-effective use of software licenses.
- Identify the resources needed to implement a software checkout program at their library.
- Describe the mechanisms of an open-source software project that they can use to circulate software licenses in their library.
Location: Online via Zoom
Checking out Software Licenses: Expanding Equitable Access and Maximizing License-Use Efficiency
3/19/2025
Recorded 3/19/25
Are you looking for a better way to provide your patrons with access to expensive software like Adobe Creative Cloud and Apple’s Final Cut Pro? Rather than only providing in-library access to software, the Miami University Libraries have developed a process for checking out short-term access to software licenses that users can request and use on their own devices. These short-term loans have led to student cost savings and high rates of license utilization and a strong return on investment.
This innovative strategy takes advantage of the software industry’s move away from device based licensing to user-based licensing models (SaaS), allowing us to allocate access on an as-needed basis.
This project makes high-end software more readily available to library users, mitigating some effects of the digital divide, particularly when paired with the library’s laptop lending program. By providing access to software on users’ own devices, it allows the Libraries to meet users where they are, making services more accessible to users.
Aimed at e-resources librarians, library technologists and forward-thinking library leaders, this presentation will explore the benefits and challenges of the system, and provide guidance on the circumstances under which libraries can make use of a similar model. This model can work for universities, community college, school systems, businesses, or government agencies (public library implementation may be possible, but may require further development). We will provide an overview of the SaaS model, the technical processes we use, and the usage, growth, and cost savings we have seen in the first four years of this program.
Learning Objectives:
Ken Irwin is a Web Services Librarian at Miami University. He is interested in developing open-source solutions to solve challenging library issues and to make the most of our resources. His projects have included a personalized research dashboard, tools for managing and analyzing the use of library collections, and a game to improve students’ skills at understanding book and journal citations.
Mike Bomholt is a System Administrator at Miami University. He specializes in Endpoint device and software management.
Location: Online via Zoom
3/19/2025
Recorded 3/19/25Are you looking for a better way to provide your patrons with access to expensive software like Adobe Creative Cloud and Apple’s Final Cut Pro? Rather than only providing in-library access to software, the Miami University Libraries have developed a process for checking out short-term access to software licenses that users can request and use on their own devices. These short-term loans have led to student cost savings and high rates of license utilization and a strong return on investment.
This innovative strategy takes advantage of the software industry’s move away from device based licensing to user-based licensing models (SaaS), allowing us to allocate access on an as-needed basis.
This project makes high-end software more readily available to library users, mitigating some effects of the digital divide, particularly when paired with the library’s laptop lending program. By providing access to software on users’ own devices, it allows the Libraries to meet users where they are, making services more accessible to users.
Aimed at e-resources librarians, library technologists and forward-thinking library leaders, this presentation will explore the benefits and challenges of the system, and provide guidance on the circumstances under which libraries can make use of a similar model. This model can work for universities, community college, school systems, businesses, or government agencies (public library implementation may be possible, but may require further development). We will provide an overview of the SaaS model, the technical processes we use, and the usage, growth, and cost savings we have seen in the first four years of this program.
Learning Objectives:
- Explain how the program can increase equitable and cost-effective use of software licenses.
- Identify the resources needed to implement a software checkout program at their library.
- Describe the mechanisms of an open-source software project that they can use to circulate software licenses in their library.
Ken Irwin is a Web Services Librarian at Miami University. He is interested in developing open-source solutions to solve challenging library issues and to make the most of our resources. His projects have included a personalized research dashboard, tools for managing and analyzing the use of library collections, and a game to improve students’ skills at understanding book and journal citations. Mike Bomholt is a System Administrator at Miami University. He specializes in Endpoint device and software management.Location: Online via Zoom
Diversity, Equity, Inclusion, & Accessibility Networking Meeting
3/20/2025
We are excited to start this new Diversity, Equity, Inclusion, & Accessibility networking group. Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online via Zoom
3/20/2025
We are excited to start this new Diversity, Equity, Inclusion, & Accessibility networking group. Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online via Zoom
Emergency Preparedness Stations: Staff Readiness in Emergency Response Situations
3/20/2025
This webinar will demonstrate how Tony Romandetti (from the Warren-Trumbull County Public Library) created an efficient, portable, quick grab, rolling Medi-System; that houses vital emergency preparedness items in three organized tubs. This system ends the confusion of deciding which emergency items are needed in any situation, since everything that is needed is stored together. This can allow staff more valuable time to react, help those in need, and possibly save lives in various quick response situations.
Whether it’s basic first aid, Bloodborne pathogens and other bodily fluid cleanups; or in the worst-case scenario (violent patrons or active shooters) having the right tools close-at-hand will simplify the way we respond in these stressful moments.
Learning Objectives:
Tony Romandetti has worked at the Warren-Trumbull County Public Library for nearly 9 years. During his time at the W-TCPL, he has taken on many roles. He is currently the Staff Training Specialist, providing orientations and creating training modules that assists in the onboarding process of newly hired staff, and keeping track of their training progress.
Tony is also involved in several committees inside the library and out. He is on the Library’s Emergency Preparedness Committee as the Chair of the Training, and Emergency Preparedness Station Sub-Committee. He also plays an integral part of the W-TCPL’s Staff Day Planning Committee, helping to coordinate and plan the events of the Library’s annual Staff Day. Lastly. Tony is part of NEO-RLS’s Continuing Education Advisory Group.
When Tony is not directly working with new hires, he focuses on researching, creating, and recommending pertinent continuing education courses, that best apply to the entire staff of the W-TCPL. He also uses his free time to do volunteer work with alongside his coworkers from the W-TCPL for local charities and community groups.
Location: Online via Zoom
3/20/2025
This webinar will demonstrate how Tony Romandetti (from the Warren-Trumbull County Public Library) created an efficient, portable, quick grab, rolling Medi-System; that houses vital emergency preparedness items in three organized tubs. This system ends the confusion of deciding which emergency items are needed in any situation, since everything that is needed is stored together. This can allow staff more valuable time to react, help those in need, and possibly save lives in various quick response situations.
Whether it’s basic first aid, Bloodborne pathogens and other bodily fluid cleanups; or in the worst-case scenario (violent patrons or active shooters) having the right tools close-at-hand will simplify the way we respond in these stressful moments.
Learning Objectives:
- Participants will learn about the materials needed to create a rolling, interlocking, three-tub unit for creating an Emergency Preparedness Station (EPS)
- Participants will learn how each tote is categorized:
- First Aid Tub
- Contaminants Tub
- Emergency Tub
- Including the various items that are kept within each tub.
- Participants will also learn about creating an inventory sheet that doubles as a supply reordering form. The form also acts as a quick reference guide to help staff locate emergency items held within each tub.
Tony Romandetti has worked at the Warren-Trumbull County Public Library for nearly 9 years. During his time at the W-TCPL, he has taken on many roles. He is currently the Staff Training Specialist, providing orientations and creating training modules that assists in the onboarding process of newly hired staff, and keeping track of their training progress.Tony is also involved in several committees inside the library and out. He is on the Library’s Emergency Preparedness Committee as the Chair of the Training, and Emergency Preparedness Station Sub-Committee. He also plays an integral part of the W-TCPL’s Staff Day Planning Committee, helping to coordinate and plan the events of the Library’s annual Staff Day. Lastly. Tony is part of NEO-RLS’s Continuing Education Advisory Group.
When Tony is not directly working with new hires, he focuses on researching, creating, and recommending pertinent continuing education courses, that best apply to the entire staff of the W-TCPL. He also uses his free time to do volunteer work with alongside his coworkers from the W-TCPL for local charities and community groups.
Location: Online via Zoom
Emergency Preparedness Stations: Staff Readiness in Emergency Response Situations
3/20/2025
Recorded 3/20/2025
This webinar will demonstrate how Tony Romandetti (from the Warren-Trumbull County Public Library) created an efficient, portable, quick grab, rolling Medi-System; that houses vital emergency preparedness items in three organized tubs. This system ends the confusion of deciding which emergency items are needed in any situation, since everything that is needed is stored together. This can allow staff more valuable time to react, help those in need, and possibly save lives in various quick response situations.
Whether it’s basic first aid, Bloodborne pathogens and other bodily fluid cleanups; or in the worst-case scenario (violent patrons or active shooters) having the right tools close-at-hand will simplify the way we respond in these stressful moments.
Learning Objectives:
Tony Romandetti has worked at the Warren-Trumbull County Public Library for nearly 9 years. During his time at the W-TCPL, he has taken on many roles. He is currently the Staff Training Specialist, providing orientations and creating training modules that assists in the onboarding process of newly hired staff, and keeping track of their training progress.
Tony is also involved in several committees inside the library and out. He is on the Library’s Emergency Preparedness Committee as the Chair of the Training, and Emergency Preparedness Station Sub-Committee. He also plays an integral part of the W-TCPL’s Staff Day Planning Committee, helping to coordinate and plan the events of the Library’s annual Staff Day. Lastly. Tony is part of NEO-RLS’s Continuing Education Advisory Group.
When Tony is not directly working with new hires, he focuses on researching, creating, and recommending pertinent continuing education courses, that best apply to the entire staff of the W-TCPL. He also uses his free time to do volunteer work with alongside his coworkers from the W-TCPL for local charities and community groups.
Location: Online via Zoom
3/20/2025
Recorded 3/20/2025This webinar will demonstrate how Tony Romandetti (from the Warren-Trumbull County Public Library) created an efficient, portable, quick grab, rolling Medi-System; that houses vital emergency preparedness items in three organized tubs. This system ends the confusion of deciding which emergency items are needed in any situation, since everything that is needed is stored together. This can allow staff more valuable time to react, help those in need, and possibly save lives in various quick response situations.
Whether it’s basic first aid, Bloodborne pathogens and other bodily fluid cleanups; or in the worst-case scenario (violent patrons or active shooters) having the right tools close-at-hand will simplify the way we respond in these stressful moments.
Learning Objectives:
- Participants will learn about the materials needed to create a rolling, interlocking, three-tub unit for creating an Emergency Preparedness Station (EPS)
- Participants will learn how each tote is categorized:
- First Aid Tub
- Contaminants Tub
- Emergency Tub
- Including the various items that are kept within each tub.
- Participants will also learn about creating an inventory sheet that doubles as a supply reordering form. The form also acts as a quick reference guide to help staff locate emergency items held within each tub.
Tony Romandetti has worked at the Warren-Trumbull County Public Library for nearly 9 years. During his time at the W-TCPL, he has taken on many roles. He is currently the Staff Training Specialist, providing orientations and creating training modules that assists in the onboarding process of newly hired staff, and keeping track of their training progress.Tony is also involved in several committees inside the library and out. He is on the Library’s Emergency Preparedness Committee as the Chair of the Training, and Emergency Preparedness Station Sub-Committee. He also plays an integral part of the W-TCPL’s Staff Day Planning Committee, helping to coordinate and plan the events of the Library’s annual Staff Day. Lastly. Tony is part of NEO-RLS’s Continuing Education Advisory Group.
When Tony is not directly working with new hires, he focuses on researching, creating, and recommending pertinent continuing education courses, that best apply to the entire staff of the W-TCPL. He also uses his free time to do volunteer work with alongside his coworkers from the W-TCPL for local charities and community groups.
Location: Online via Zoom
Non-Partisan Coalition Building and Advocacy for Libraries
4/1/2025
Location: Kent State University-School of Information
Reinberger Children's Library Center
Kent, OH 44242
4/1/2025
In this climate, what does the future of the field look like? How can we better build coalitions and advocate for libraries?
Please join us for a meeting-of-the-minds discussion in Kent State University’s Reinberger Children’s Library Center on April 1, from 10 -12 pm.Location: Kent State University-School of Information
Reinberger Children's Library Center
Kent, OH 44242
Customer Service Conference: Perspectives, Possibilities, and Practices
4/3/2025
We are excited to share this dynamic customer service conference designed specifically for frontline library staff. As the heart and face of every library, frontline employees play a vital role in creating welcoming, inclusive, and impactful experiences for patrons. This conference is your opportunity to network with your peers, explore new perspectives, discover new possibilities and come away with practical tools to better assist you, the library and your patrons.
Keynote: Don’t Eat the Red Frog! Handling Some of the Worst Customer Behaviors that Come Through Your Doors!
Some customers are like the Red Poison Dart Frog of Costa Rica. Their behaviors are toxic! How many times a day are you dealing with angry, difficult and even downright unreasonable customers? They truly can be poisonous, if you let them!
The good news is that you can choose to not let them ruin your day or poison your “service attitude” with their venom. And by using a few proven techniques and questions some of these Red Frog customers could actually leave feeling better!
The Don’t Eat the Red Frog session is interactive and fun-filled with information and experiences that you’ll be using to more effectively handle your angry and difficult customers.
Learning Objectives:
Presenter:
Andrew Sanderbeck has been developing and conducting training seminars for organizations for more than fifteen years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the author of two books and over 50 webinars.
Breakout Session 1
Empathize to Innovate
Learn about empathy-driven innovation where you'll discover creative ways to identify your customers' needs, brainstorm solutions, and quickly prototype ideas. Through interactive exercises and collaborative activities, you'll gain practical skills that you can immediately apply to enhance your services and offerings. By the end of the session, you'll have a toolkit of strategies to better empathize with your customers and uncover exciting opportunities for innovation at your library.
Learning Objectives:
Holly Klingler is an innovation trainer and facilitator with over 15 years of experience training staff on creative thinking and problem solving. With a design sprint certification and certified in project management from Google, she empowers teams to rapidly transform problems into prototypes. Holly's practical strategies blend design thinking and sprints, helping libraries innovate quickly and successfully. Holly is also a certified nonverbal analyst with over fifteen years of experience in body language training. Her expertise covers a range of applications, from customer service to conflict management, helping attendees communicate more effectively in both professional and personal settings.
Scripts for Mastering Difficult Conversations
Have you ever dealt with a patron who is disgruntled or doesn’t like change or is just plain mean? We all have. Seeing a need, Huron Public Library managers created scripts to help staff prepare to interact with difficult patrons. Learn why we decided to do this project. Learn what words to use when dealing with unhappy patrons. Participate in scenarios to help see how these scripts can help you. Walk away with scripts to take back to your library.
Presenters:
Vicki Hillman did not have your average start in libraries. She obtained her BS in Athletic Training from Wilmington College in 2001. From there, she went on to have a 15-year career as a Paramedic. After having her 2 kids, she decided to leave the world of EMS and started working in libraries. She was hired at Huron Public Library as the Children’s Assistant and after several years, moved up to Head of Customer and Tech Services. She has enjoyed 10 years at Huron Public Library.
Rebekah Hire-Santoro is the Head of Marketing and Emerging Technology at Huron Public Library in Huron, Ohio. She graduated from Elmhurst University with a Bachelor of Arts in Intercultural Studies. Before beginning her library career in Ohio, she worked at an arts non-profit in Colorado for five years where she honed her marketing and communications skills. She then began her true passion in working for libraries in 2023.
Breakout Session 2
The Quiet Approach to Serving Customers: Helping Introverts Excel in Customer Service
Customer service is not an easy job for anyone. It’s hard work to just stay on top of the ever-changing needs of our patrons and communities, and it takes real skill to talk with people, determine their needs and fulfill their requests.
It can be especially challenging for those who are more introverted to work with customers while handling difficult questions, listening to complaints and sometimes dealing with people that can be angry or confused.
This interactive and informative session will give attendees the tools that they need to be more successful and in-control of their customer interactions. We will focus on the strengths of the “Quiet Approach” including active listening and thinking before speaking, while sharpening the skills needed to handle all customer situations with less anxiety and stress.
Learning Objectives:
The Phenomenon of Library Anxiety
Trying new things can be hard for anyone, but for those who are anxious, it can seem almost impossible. Learn about the research done on library anxiety. Learn how to identify patrons who are anxious using the library. Ideas will be shared on how to help them become more comfortable with the library each time they visit.
Presenter:
Jennifer Buch has worked in libraries for 18 years but has been visiting them since she was born. Her love of books and reading started with being read to by her parents and grandparents and being able to read to the audience at her kindergarten graduation in her pink gingham dress. Rarely is she without a book to read. Libraries are about more than books, and helping patrons connect to what they need has become one of her greatest joys. Before becoming a librarian, she was a teacher of middle school age humans.
Breakout Session 3
A Firm Grasp: Utilizing Body Language to Increase Safety and Decrease Conflict
Discover the critical role of nonverbal communication in conflict management and personal safety. Participants will learn to recognize comfort and discomfort tells, establish baselines, and identify indicators of conflict and safety. Learn practical strategies for demonstrating approachability and authority, and enhance active awareness in maintaining safety in social situations.
Learning Objectives:
Packing our Briefcase with Superpowers for the Library!
We often forget to UNLOCK our Superpowers in our briefcase. When we utilize these Superpowers such as passion, flexibility, patience, self-care and optimism in our everyday work life, we gain a whole new perspective. Situations that once appeared IMPOSSIBLE now appear POSSIBLE. Practical and engaging activities will be done to practice using these Superpowers in everyday work scenarios. Participants will acquire concrete strategies for unlocking their Superpowers at work the next day!
Learning Objectives:
Marilee Fini, M.A. CCC/SLP is a certified and licensed Speech Pathologist in Cleveland, OH running her own private practice, MLF Speech Therapy where she sees children and adults. She is also a professional speaker and has been presenting for over 24 years. In addition, she is an adjunct professor at Lakeland Community College where she teaches Public Speaking. Currently, she speaks for corporations, in healthcare and for other organizations on effective communication, Public Speaking and motivational topics. As a kid who stuttered, she couldn’t imagine being a speaker or a Speech Pathologist! In her presentations, she shares a message of discovering an “overcomer mindset” and being able to do things you never thought were possible!
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
4/3/2025
We are excited to share this dynamic customer service conference designed specifically for frontline library staff. As the heart and face of every library, frontline employees play a vital role in creating welcoming, inclusive, and impactful experiences for patrons. This conference is your opportunity to network with your peers, explore new perspectives, discover new possibilities and come away with practical tools to better assist you, the library and your patrons.
Keynote: Don’t Eat the Red Frog! Handling Some of the Worst Customer Behaviors that Come Through Your Doors!
Some customers are like the Red Poison Dart Frog of Costa Rica. Their behaviors are toxic! How many times a day are you dealing with angry, difficult and even downright unreasonable customers? They truly can be poisonous, if you let them!
The good news is that you can choose to not let them ruin your day or poison your “service attitude” with their venom. And by using a few proven techniques and questions some of these Red Frog customers could actually leave feeling better!
The Don’t Eat the Red Frog session is interactive and fun-filled with information and experiences that you’ll be using to more effectively handle your angry and difficult customers.
Learning Objectives:
- 3 techniques for not “eating the poison of your red frog customers” and not taking things personally
- 3 Super Powers that you can use to stay balanced in difficult customer situations
- Overcoming your biggest red frog, that just might be you
Presenter: Andrew Sanderbeck has been developing and conducting training seminars for organizations for more than fifteen years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the author of two books and over 50 webinars.
Breakout Session 1
Empathize to Innovate
Learn about empathy-driven innovation where you'll discover creative ways to identify your customers' needs, brainstorm solutions, and quickly prototype ideas. Through interactive exercises and collaborative activities, you'll gain practical skills that you can immediately apply to enhance your services and offerings. By the end of the session, you'll have a toolkit of strategies to better empathize with your customers and uncover exciting opportunities for innovation at your library.
Learning Objectives:
- Discover how to apply design thinking and design sprints to innovate quickly and effectively.
- Learn practical strategies to identify customer needs and springboard creative ideas.
- Apply rapid innovation tactics using an empathy-to-prototype process.
Holly Klingler is an innovation trainer and facilitator with over 15 years of experience training staff on creative thinking and problem solving. With a design sprint certification and certified in project management from Google, she empowers teams to rapidly transform problems into prototypes. Holly's practical strategies blend design thinking and sprints, helping libraries innovate quickly and successfully. Holly is also a certified nonverbal analyst with over fifteen years of experience in body language training. Her expertise covers a range of applications, from customer service to conflict management, helping attendees communicate more effectively in both professional and personal settings.Scripts for Mastering Difficult Conversations
Have you ever dealt with a patron who is disgruntled or doesn’t like change or is just plain mean? We all have. Seeing a need, Huron Public Library managers created scripts to help staff prepare to interact with difficult patrons. Learn why we decided to do this project. Learn what words to use when dealing with unhappy patrons. Participate in scenarios to help see how these scripts can help you. Walk away with scripts to take back to your library.
Presenters:
Vicki Hillman did not have your average start in libraries. She obtained her BS in Athletic Training from Wilmington College in 2001. From there, she went on to have a 15-year career as a Paramedic. After having her 2 kids, she decided to leave the world of EMS and started working in libraries. She was hired at Huron Public Library as the Children’s Assistant and after several years, moved up to Head of Customer and Tech Services. She has enjoyed 10 years at Huron Public Library.Rebekah Hire-Santoro is the Head of Marketing and Emerging Technology at Huron Public Library in Huron, Ohio. She graduated from Elmhurst University with a Bachelor of Arts in Intercultural Studies. Before beginning her library career in Ohio, she worked at an arts non-profit in Colorado for five years where she honed her marketing and communications skills. She then began her true passion in working for libraries in 2023. Breakout Session 2
The Quiet Approach to Serving Customers: Helping Introverts Excel in Customer Service
Customer service is not an easy job for anyone. It’s hard work to just stay on top of the ever-changing needs of our patrons and communities, and it takes real skill to talk with people, determine their needs and fulfill their requests.
It can be especially challenging for those who are more introverted to work with customers while handling difficult questions, listening to complaints and sometimes dealing with people that can be angry or confused.
This interactive and informative session will give attendees the tools that they need to be more successful and in-control of their customer interactions. We will focus on the strengths of the “Quiet Approach” including active listening and thinking before speaking, while sharpening the skills needed to handle all customer situations with less anxiety and stress.
Learning Objectives:
- Explore methods of serving customers and building customer relationships with less stress and apprehension
- Discover different ways of interacting with the customer that doesn’t feel forced or mandated
- Have specific phrases to use with customers to set boundaries and stop unwanted behaviors
The Phenomenon of Library Anxiety
Trying new things can be hard for anyone, but for those who are anxious, it can seem almost impossible. Learn about the research done on library anxiety. Learn how to identify patrons who are anxious using the library. Ideas will be shared on how to help them become more comfortable with the library each time they visit.
Presenter:
Jennifer Buch has worked in libraries for 18 years but has been visiting them since she was born. Her love of books and reading started with being read to by her parents and grandparents and being able to read to the audience at her kindergarten graduation in her pink gingham dress. Rarely is she without a book to read. Libraries are about more than books, and helping patrons connect to what they need has become one of her greatest joys. Before becoming a librarian, she was a teacher of middle school age humans. Breakout Session 3
A Firm Grasp: Utilizing Body Language to Increase Safety and Decrease Conflict
Discover the critical role of nonverbal communication in conflict management and personal safety. Participants will learn to recognize comfort and discomfort tells, establish baselines, and identify indicators of conflict and safety. Learn practical strategies for demonstrating approachability and authority, and enhance active awareness in maintaining safety in social situations.
Learning Objectives:
- Recognize and interpret key nonverbal cues related to safety and conflict in social environments.
- Apply effective body language techniques to de-escalate potential conflicts.
- Utilize nonverbal communication strategies to enhance personal safety and positive interactions.
Packing our Briefcase with Superpowers for the Library!
We often forget to UNLOCK our Superpowers in our briefcase. When we utilize these Superpowers such as passion, flexibility, patience, self-care and optimism in our everyday work life, we gain a whole new perspective. Situations that once appeared IMPOSSIBLE now appear POSSIBLE. Practical and engaging activities will be done to practice using these Superpowers in everyday work scenarios. Participants will acquire concrete strategies for unlocking their Superpowers at work the next day!
Learning Objectives:
- List various Superpowers needed for dealing with today’s challenges in the library
- Acquire concrete strategies for implementing these Superpowers to increase employee satisfaction and productivity
- Apply these Superpowers to manage difficult situations in the library
Marilee Fini, M.A. CCC/SLP is a certified and licensed Speech Pathologist in Cleveland, OH running her own private practice, MLF Speech Therapy where she sees children and adults. She is also a professional speaker and has been presenting for over 24 years. In addition, she is an adjunct professor at Lakeland Community College where she teaches Public Speaking. Currently, she speaks for corporations, in healthcare and for other organizations on effective communication, Public Speaking and motivational topics. As a kid who stuttered, she couldn’t imagine being a speaker or a Speech Pathologist! In her presentations, she shares a message of discovering an “overcomer mindset” and being able to do things you never thought were possible! Closing Session: A Customer Service Simulation
Mos Muneris® is the world's first customer service business simulation, designed to teach leadership teams the essential habits of customer service.
The program focuses on four key areas:
- Library Policy: Ensuring policies facilitate first-class customer service.
- Employee Training: Providing teams with the necessary tools for success.
- Service Recovery: Equipping teams with strategies to prevent and address mistakes.
- Employee Empowerment: Empowering staff to deliver exceptional service.
Mos Muneris is a product of Aegis360, offering a comprehensive suite of services to improve customer service practices.
Presenter:
Ned Parks has had a rich and varied life that has taken him from police officer to helicopter pilot to successful entrepreneur with management and leadership positions in the journey.
He brings this experience to his consulting practice as a global provider of business consulting and staff development services that help organizations improve management and strategic competencies enhance customer service and improve employee engagement efforts.
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
Sharpening Your Excel Skills
4/8/2025
Take your Microsoft Excel skills to the next level with this intermediate-level webinar! Appropriate for users who already know the basics, this session will explore, data, graphs, and more formulas.
Learning Objectives
Melissa Lattanzi, Continuing Education Coordinator, Northeast Ohio Regional Library System
Location: Online via Zoom
4/8/2025
Take your Microsoft Excel skills to the next level with this intermediate-level webinar! Appropriate for users who already know the basics, this session will explore, data, graphs, and more formulas.
Learning Objectives
- Learn how to create lists, sort, and analyze data
- Create and customize charts and graphs to visually represent your data
- Learn more advanced formulas
Melissa Lattanzi, Continuing Education Coordinator, Northeast Ohio Regional Library SystemLocation: Online via Zoom
Sharpening Your Excel Skills
4/8/2025
Recorded: 4/8/25
Take your Microsoft Excel skills to the next level with this intermediate-level webinar! Appropriate for users who already know the basics, this session will explore, data, graphs, and more formulas.
Learning Objectives
Melissa Lattanzi, Continuing Education Coordinator, Northeast Ohio Regional Library System
Location: Online via Zoom
4/8/2025
Recorded: 4/8/25Take your Microsoft Excel skills to the next level with this intermediate-level webinar! Appropriate for users who already know the basics, this session will explore, data, graphs, and more formulas.
Learning Objectives
- Learn how to create lists, sort, and analyze data
- Create and customize charts and graphs to visually represent your data
- Learn more advanced formulas
Melissa Lattanzi, Continuing Education Coordinator, Northeast Ohio Regional Library SystemLocation: Online via Zoom
Training / Staff Development Networking Meeting
4/8/2025
Now is your opportunity to chat with other library staff that plan training for staff or patrons. Come and share speaker suggestions. Bring your challenges and we will solve them together.
Location: Online via Zoom
4/8/2025
Now is your opportunity to chat with other library staff that plan training for staff or patrons. Come and share speaker suggestions. Bring your challenges and we will solve them together.
Location: Online via Zoom
IT Networking Meeting - Online Via Zoom
4/9/2025
Take this opportunity to share your successes and challenges via a roundtable discussion. You will receive a Zoom link in your confirmation email and a reminder 2 hours before the meeting. We hope you will join us. Please send topics you would like discussed to Melissa Lattanzi.
Location: Online via Zoom
4/9/2025
Take this opportunity to share your successes and challenges via a roundtable discussion. You will receive a Zoom link in your confirmation email and a reminder 2 hours before the meeting. We hope you will join us. Please send topics you would like discussed to Melissa Lattanzi.
Location: Online via Zoom
AI Ethics: A Library Perspective
4/16/2025
As libraries chart a course in the age of AI, there are a host of ethical issues we'll need to navigate, both as individuals and as organizations. This talk will discuss a number of concerns, including algorithmic bias, user privacy, and copyright/intellectual property, as we work to answer the question: how can we adapt to a changing technology landscape while staying true to our professional ethics?
Learning Objectives:
Nick Tanzi is the Assistant Director of the South Huntington Public Library. He is an internationally recognized library technology consultant and the author of the books Making the Most of Digital Collections Through Training and Outreach (2016) and the coauthor of the Best Technologies for Public Libraries: Policies, Programs, and Services (2020). Nick is a past column editor for Public Library Magazine’s “The Wired Library," and his work on the intersection of libraries and technology has been featured in publications including Computers in Libraries, Library Journal, and Marketing Library Services.
Location: Online via Zoom
4/16/2025
As libraries chart a course in the age of AI, there are a host of ethical issues we'll need to navigate, both as individuals and as organizations. This talk will discuss a number of concerns, including algorithmic bias, user privacy, and copyright/intellectual property, as we work to answer the question: how can we adapt to a changing technology landscape while staying true to our professional ethics?
Learning Objectives:
- Identify library-specific AI ethical concerns.
- Explore case studies in AI ethics.
- Review library ethical frameworks.
Nick Tanzi is the Assistant Director of the South Huntington Public Library. He is an internationally recognized library technology consultant and the author of the books Making the Most of Digital Collections Through Training and Outreach (2016) and the coauthor of the Best Technologies for Public Libraries: Policies, Programs, and Services (2020). Nick is a past column editor for Public Library Magazine’s “The Wired Library," and his work on the intersection of libraries and technology has been featured in publications including Computers in Libraries, Library Journal, and Marketing Library Services.Location: Online via Zoom
AI Ethics: A Library Perspective
4/16/2025
Recorded 4/16/2025
As libraries chart a course in the age of AI, there are a host of ethical issues we'll need to navigate, both as individuals and as organizations. This talk will discuss a number of concerns, including algorithmic bias, user privacy, and copyright/intellectual property, as we work to answer the question: how can we adapt to a changing technology landscape while staying true to our professional ethics?
Learning Objectives:
Nick Tanzi is the Assistant Director of the South Huntington Public Library. He is an internationally recognized library technology consultant and the author of the books Making the Most of Digital Collections Through Training and Outreach (2016) and the coauthor of the Best Technologies for Public Libraries: Policies, Programs, and Services (2020). Nick is a past column editor for Public Library Magazine’s “The Wired Library," and his work on the intersection of libraries and technology has been featured in publications including Computers in Libraries, Library Journal, and Marketing Library Services.
Location: Online via Zoom
4/16/2025
Recorded 4/16/2025As libraries chart a course in the age of AI, there are a host of ethical issues we'll need to navigate, both as individuals and as organizations. This talk will discuss a number of concerns, including algorithmic bias, user privacy, and copyright/intellectual property, as we work to answer the question: how can we adapt to a changing technology landscape while staying true to our professional ethics?
Learning Objectives:
- Identify library-specific AI ethical concerns.
- Explore case studies in AI ethics.
- Review library ethical frameworks.
Nick Tanzi is the Assistant Director of the South Huntington Public Library. He is an internationally recognized library technology consultant and the author of the books Making the Most of Digital Collections Through Training and Outreach (2016) and the coauthor of the Best Technologies for Public Libraries: Policies, Programs, and Services (2020). Nick is a past column editor for Public Library Magazine’s “The Wired Library," and his work on the intersection of libraries and technology has been featured in publications including Computers in Libraries, Library Journal, and Marketing Library Services.Location: Online via Zoom
Book Discussion Networking Meeting
4/16/2025
Here is your opportunity to talk book discussion. Hear from your peers on what works what doesn't. Bring your challenges and share books for book discussion. Please send Carrie Kibby any items you would like to discuss.
Location: Online
Via Zoom
4/16/2025
Here is your opportunity to talk book discussion. Hear from your peers on what works what doesn't. Bring your challenges and share books for book discussion. Please send Carrie Kibby any items you would like to discuss.
Location: Online
Via Zoom
Quiet Leadership: Foster your identity as an introverted or quiet leader to inspire beyond words
4/17/2025
The ideals set upon leaders puts pressure on the typical introvert to be someone they are not, which can lead to anxiety and avoidance or pursuing higher positions. But being a quiet leader challenges extroverted norms and expectations. Quiet leadership combats the idea to be a successful leader you have to be loud and promotes a healthier and more successful working environment. Through modesty, humility and action, quiet leaders focus on individual aspirations and talents, inspiring others through guidance, encouragement, and authenticity.
Learning Objectives:
Jennifer Blair is the Head of User Services and Assistant Professor at Azusa Pacific University. Her role is dedicated to the user experience, including marketing the library, and teaching. She has extensive experience teaching online courses in design and computer literacy. Jennifer holds a B.A. in Graphic Design, a M.A in Education with an emphasis in Educational Multimedia, and a M.S. in Library and Information Studies. Her experience in academic and public libraries as well as work experience in art and design allow her to employ visionary strategies to enrich progress and enhance advancement for students.
Location: Online via Zoom
4/17/2025
The ideals set upon leaders puts pressure on the typical introvert to be someone they are not, which can lead to anxiety and avoidance or pursuing higher positions. But being a quiet leader challenges extroverted norms and expectations. Quiet leadership combats the idea to be a successful leader you have to be loud and promotes a healthier and more successful working environment. Through modesty, humility and action, quiet leaders focus on individual aspirations and talents, inspiring others through guidance, encouragement, and authenticity.
Learning Objectives:
- Identify stereotypes that plague leadership expectations
- Learn how to influence others without changing who you are
- Discover how being a quiet leader is compassionate and promotes understanding
- Develop skill in creating work environments that inspires collaboration
Jennifer Blair is the Head of User Services and Assistant Professor at Azusa Pacific University. Her role is dedicated to the user experience, including marketing the library, and teaching. She has extensive experience teaching online courses in design and computer literacy. Jennifer holds a B.A. in Graphic Design, a M.A in Education with an emphasis in Educational Multimedia, and a M.S. in Library and Information Studies. Her experience in academic and public libraries as well as work experience in art and design allow her to employ visionary strategies to enrich progress and enhance advancement for students.
Location: Online via Zoom
Quiet Leadership: Foster your identity as an introverted or quiet leader to inspire beyond words
4/17/2025
Recorded 4/17/25
The ideals set upon leaders puts pressure on the typical introvert to be someone they are not, which can lead to anxiety and avoidance or pursuing higher positions. But being a quiet leader challenges extroverted norms and expectations. Quiet leadership combats the idea to be a successful leader you have to be loud and promotes a healthier and more successful working environment. Through modesty, humility and action, quiet leaders focus on individual aspirations and talents, inspiring others through guidance, encouragement, and authenticity.
Learning Objectives:
Jennifer Blair is the Head of User Services and Assistant Professor at Azusa Pacific University. Her role is dedicated to the user experience, including marketing the library, and teaching. She has extensive experience teaching online courses in design and computer literacy. Jennifer holds a B.A. in Graphic Design, a M.A in Education with an emphasis in Educational Multimedia, and a M.S. in Library and Information Studies. Her experience in academic and public libraries as well as work experience in art and design allow her to employ visionary strategies to enrich progress and enhance advancement for students.
Location: Online via Zoom
4/17/2025
Recorded 4/17/25The ideals set upon leaders puts pressure on the typical introvert to be someone they are not, which can lead to anxiety and avoidance or pursuing higher positions. But being a quiet leader challenges extroverted norms and expectations. Quiet leadership combats the idea to be a successful leader you have to be loud and promotes a healthier and more successful working environment. Through modesty, humility and action, quiet leaders focus on individual aspirations and talents, inspiring others through guidance, encouragement, and authenticity.
Learning Objectives:
- Identify stereotypes that plague leadership expectations
- Learn how to influence others without changing who you are
- Discover how being a quiet leader is compassionate and promotes understanding
- Develop skill in creating work environments that inspires collaboration
Jennifer Blair is the Head of User Services and Assistant Professor at Azusa Pacific University. Her role is dedicated to the user experience, including marketing the library, and teaching. She has extensive experience teaching online courses in design and computer literacy. Jennifer holds a B.A. in Graphic Design, a M.A in Education with an emphasis in Educational Multimedia, and a M.S. in Library and Information Studies. Her experience in academic and public libraries as well as work experience in art and design allow her to employ visionary strategies to enrich progress and enhance advancement for students.
Location: Online via Zoom
Adult Services Virtual Networking Meeting
4/29/2025
Here is an opportunity to talk with your peers to share ideas, successes and challenges. This meeting will be held through Zoom which is user friendly for all devices. You will receive a link in your confirmation email and a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online via Zoom
4/29/2025
Here is an opportunity to talk with your peers to share ideas, successes and challenges. This meeting will be held through Zoom which is user friendly for all devices. You will receive a link in your confirmation email and a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online via Zoom
Managing Challenging Interactions with Colleagues and Staff
4/30/2025
How do you effectively work with resistant or challenging colleagues or staff members? What do you do if your direct supervisor or other leadership is creating challenges? How do you have difficult conversations at work? This week will focus on internal work relationships and teach you practical ways to have tough conversations, give and receive difficult feedback, and overcome or prevent grievances at work. We will also discuss ways to "manage up" and advocate for yourself or your team, including how to build or find support systems where you might not have them.
Learning Objectives:
Catherine Soehner, MLS, BSN, is the Associate Dean and Executive Director of the Eccles Health Sciences Library at the University of Utah. She has 36 years of experience in librarianship with 26 of those years spent in leadership positions. Her research reflects her interests in change management and leadership with publications and presentations on systems thinking, managing change, and assessment of library programs. She has given over 70 presentations and published two books, one on effective difficult conversations and the other on strategic planning. Previously, Catherine served in academic libraries at the University of Michigan and the University of California, Santa Cruz, as well as the National Library of Medicine.
Location: Online via Zoom
4/30/2025
How do you effectively work with resistant or challenging colleagues or staff members? What do you do if your direct supervisor or other leadership is creating challenges? How do you have difficult conversations at work? This week will focus on internal work relationships and teach you practical ways to have tough conversations, give and receive difficult feedback, and overcome or prevent grievances at work. We will also discuss ways to "manage up" and advocate for yourself or your team, including how to build or find support systems where you might not have them.
Learning Objectives:
- Overcome internal and external barriers to engaging in a difficult conversation
- Prepare for and plan a difficult conversation
- Execute and evaluate a difficult conversation
- Create a plan for follow up and accountability
Catherine Soehner, MLS, BSN, is the Associate Dean and Executive Director of the Eccles Health Sciences Library at the University of Utah. She has 36 years of experience in librarianship with 26 of those years spent in leadership positions. Her research reflects her interests in change management and leadership with publications and presentations on systems thinking, managing change, and assessment of library programs. She has given over 70 presentations and published two books, one on effective difficult conversations and the other on strategic planning. Previously, Catherine served in academic libraries at the University of Michigan and the University of California, Santa Cruz, as well as the National Library of Medicine.Location: Online via Zoom
Managing Challenging Interactions with Colleagues and Staff
4/30/2025
Recorded 4/30/25
How do you effectively work with resistant or challenging colleagues or staff members? What do you do if your direct supervisor or other leadership is creating challenges? How do you have difficult conversations at work? This week will focus on internal work relationships and teach you practical ways to have tough conversations, give and receive difficult feedback, and overcome or prevent grievances at work. We will also discuss ways to "manage up" and advocate for yourself or your team, including how to build or find support systems where you might not have them.
Learning Objectives:
Catherine Soehner, MLS, BSN, is the Associate Dean and Executive Director of the Eccles Health Sciences Library at the University of Utah. She has 36 years of experience in librarianship with 26 of those years spent in leadership positions. Her research reflects her interests in change management and leadership with publications and presentations on systems thinking, managing change, and assessment of library programs. She has given over 70 presentations and published two books, one on effective difficult conversations and the other on strategic planning. Previously, Catherine served in academic libraries at the University of Michigan and the University of California, Santa Cruz, as well as the National Library of Medicine.
Location: Online via Zoom
4/30/2025
Recorded 4/30/25How do you effectively work with resistant or challenging colleagues or staff members? What do you do if your direct supervisor or other leadership is creating challenges? How do you have difficult conversations at work? This week will focus on internal work relationships and teach you practical ways to have tough conversations, give and receive difficult feedback, and overcome or prevent grievances at work. We will also discuss ways to "manage up" and advocate for yourself or your team, including how to build or find support systems where you might not have them.
Learning Objectives:
- Overcome internal and external barriers to engaging in a difficult conversation
- Prepare for and plan a difficult conversation
- Execute and evaluate a difficult conversation
- Create a plan for follow up and accountability
Catherine Soehner, MLS, BSN, is the Associate Dean and Executive Director of the Eccles Health Sciences Library at the University of Utah. She has 36 years of experience in librarianship with 26 of those years spent in leadership positions. Her research reflects her interests in change management and leadership with publications and presentations on systems thinking, managing change, and assessment of library programs. She has given over 70 presentations and published two books, one on effective difficult conversations and the other on strategic planning. Previously, Catherine served in academic libraries at the University of Michigan and the University of California, Santa Cruz, as well as the National Library of Medicine.Location: Online via Zoom
Time Management Yours and Theirs
5/7/2025
This webinar is part of the 2025 New Supervisors Academy.
Time management is one of the most important skills that any manager/supervisor should have. Understanding, implementing, and following effective time management practices will help you accomplish more.
Learning objectives:
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 13 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on as the chair of ALA’s Committee on Organization, is a member of PLA’s Continuing Education Advisory Group and is on the OLC Board of Directors. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.
Location: Online via Zoom
5/7/2025
This webinar is part of the 2025 New Supervisors Academy.
Time management is one of the most important skills that any manager/supervisor should have. Understanding, implementing, and following effective time management practices will help you accomplish more.
Learning objectives:
- Valuing your own time
- Setting realistic priorities
- Delegating tasks effectively
- Recognizing and avoiding time wasters
- Taking Action
- Practical Tools
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 13 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on as the chair of ALA’s Committee on Organization, is a member of PLA’s Continuing Education Advisory Group and is on the OLC Board of Directors. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.Location: Online via Zoom
A Day for Collection Management and Technical Services
5/8/2025
Cataloging Unusual Items
Location: Twinsburg Public Library
10050 Ravenna Rd.
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
5/8/2025
We are excited to be offering the Day for Collection Management and Technical Services. We have a great line up below and we will end the day with a roundtable discussion.
Curating Community Collections: The Critical Role of Technical Services
Diversity in collections is a hot topic—how does it affect Technical Services?
In this interactive (bring your questions!) workshop, we will look at the role of selectors, acquisition team members, catalogers, and processors as we discuss the pivotal role that Tech Services plays in ensuring the diverse needs of our community members are met. Practical problem-solving for libraries large and small (including consortia issues!) will be the focus of this workshop. Participants will learn: the pros and cons of various types of diversity audits and what the results mean for technical services, what selection, acquisition, cataloging, and processing departments each need to know to avoid common pitfalls and work efficiently to help connect community members with diverse resources.
Presenters:
Wendy Bartlett began her library career in 2000 as the assistant director of the Kent Free Library in Kent, Ohio. In 2006, she joined Cuyahoga County Public Library as the manager for the Beachwood branch. In 2009, she became the Fiction Buyer for CCPL, and in 2012, she became the Collection Development & Acquisitions Manager, centralizing selection for the system, launching a floating collection, and developing merchandising solutions. Prior to becoming a librarian, Wendy was the Regional Manager for the Cleveland and Pittsburgh Borders Books & Music stores.
Wendy has several publications to her credit, including Floating Collections: A Collection Development Model for Long-Term Success (2014) and Curating Community Collections: A Holistic Approach to Diverse Collection Development with co-author Mary Schreiber.
Mary Schreiber is the branch manager of the Brooklyn Branch of Cuyahoga County Public Library, near Cleveland, OH. Prior to that, she worked in collection development for 13 years as a youth and world languages materials selector. An avid reader and book evaluator, she served on the 2016 Newbery Award and the 2021 Caldecott Award Committees. Her latest book with Bloomsbury Libraries Unlimited, Curating Community Collections: A Holistic Approach to Diverse Collection Development, published in 2024.
Curating Community Collections: The Critical Role of Technical Services
Diversity in collections is a hot topic—how does it affect Technical Services?
In this interactive (bring your questions!) workshop, we will look at the role of selectors, acquisition team members, catalogers, and processors as we discuss the pivotal role that Tech Services plays in ensuring the diverse needs of our community members are met. Practical problem-solving for libraries large and small (including consortia issues!) will be the focus of this workshop. Participants will learn: the pros and cons of various types of diversity audits and what the results mean for technical services, what selection, acquisition, cataloging, and processing departments each need to know to avoid common pitfalls and work efficiently to help connect community members with diverse resources.
Presenters:
Wendy Bartlett began her library career in 2000 as the assistant director of the Kent Free Library in Kent, Ohio. In 2006, she joined Cuyahoga County Public Library as the manager for the Beachwood branch. In 2009, she became the Fiction Buyer for CCPL, and in 2012, she became the Collection Development & Acquisitions Manager, centralizing selection for the system, launching a floating collection, and developing merchandising solutions. Prior to becoming a librarian, Wendy was the Regional Manager for the Cleveland and Pittsburgh Borders Books & Music stores.Wendy has several publications to her credit, including Floating Collections: A Collection Development Model for Long-Term Success (2014) and Curating Community Collections: A Holistic Approach to Diverse Collection Development with co-author Mary Schreiber.
Mary Schreiber is the branch manager of the Brooklyn Branch of Cuyahoga County Public Library, near Cleveland, OH. Prior to that, she worked in collection development for 13 years as a youth and world languages materials selector. An avid reader and book evaluator, she served on the 2016 Newbery Award and the 2021 Caldecott Award Committees. Her latest book with Bloomsbury Libraries Unlimited, Curating Community Collections: A Holistic Approach to Diverse Collection Development, published in 2024.Cataloging Unusual Items
Has anyone ever asked you to catalog a bicycle? Libraries have been adding more and more non-book materials to our catalogs: models, tools, toys… even ukuleles. This session will discuss content versus carrier for non-books, then walk through the most important descriptive data for any format. Build the confidence to catalog all your weirdest stuff!
Learning Objectives:
Learning Objectives:
-
Identify content versus carrier fields in RDA MARC21 bib records
-
Include crucial descriptions to maximize searchability
-
Use a “weird stuff” template as a starting point in future cataloging
Presenter:
Mist Alvaro has worked in academic, public, and special libraries, but public libraries are their forever home. They worked in every possible public services department and technical services before landing their perfect gig as a cataloging and processing manager at Columbus Metropolitan Libraries. They are a member of CML's DEI Committee and are passionate about equity, inclusion, and representation in library collections. Most importantly, Mist loves answering questions!
Take Advantage: Strategies for Successful Management of Your Library's Overdrive Collection
Learn tips and tricks for managing your library's Overdrive Advantage Collection. Set holds ratios to meet patron demand on time and stay in budget. Determine the purpose of your collection within the confines of a consortium and achieve your circulation goals.
Presenter:
Kristin Casale spent the bulk of her career in children's services, and is now the collection development manager at The Stow-Munroe Falls Public Library.She has presented programs for NEO-RLS through the years, and is excited to present about collection development for the first time.
Learn tips and tricks for managing your library's Overdrive Advantage Collection. Set holds ratios to meet patron demand on time and stay in budget. Determine the purpose of your collection within the confines of a consortium and achieve your circulation goals.
Presenter:
Kristin Casale spent the bulk of her career in children's services, and is now the collection development manager at The Stow-Munroe Falls Public Library.She has presented programs for NEO-RLS through the years, and is excited to present about collection development for the first time.Location: Twinsburg Public Library
10050 Ravenna Rd.
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
Google Forms: Gather all the Things for Action
5/13/2025
Are you already using Google for email, calendar and shared document functions? Use it to handle purchase requests, suggestions for management, track professional development, and log technology and customer service issues. Create forms on the fly to share and communicate, and improve processes and outcomes.
Learning Objectives:
Gerry Vogel is assistant director of Avon Lake Public Library and a NEO-RLS trustee. Likes football, forms and spreadsheets are his life.
Location: Online via Zoom
5/13/2025
Are you already using Google for email, calendar and shared document functions? Use it to handle purchase requests, suggestions for management, track professional development, and log technology and customer service issues. Create forms on the fly to share and communicate, and improve processes and outcomes.
Learning Objectives:
- Identify Google tools that can help with library workflow
- Hear about examples of how the tools have been used effectively
- Be able to apply the tools for your own needs
Gerry Vogel is assistant director of Avon Lake Public Library and a NEO-RLS trustee. Likes football, forms and spreadsheets are his life.Location: Online via Zoom
Google Forms: Gather all the Things for Action
5/13/2025
Recorded 5/13/25
Are you already using Google for email, calendar and shared document functions? Use it to handle purchase requests, suggestions for management, track professional development, and log technology and customer service issues. Create forms on the fly to share and communicate, and improve processes and outcomes.
Learning Objectives:
Gerry Vogel is assistant director of Avon Lake Public Library and a NEO-RLS trustee. Likes football, forms and spreadsheets are his life.
Location: Online via Zoom
5/13/2025
Recorded 5/13/25Are you already using Google for email, calendar and shared document functions? Use it to handle purchase requests, suggestions for management, track professional development, and log technology and customer service issues. Create forms on the fly to share and communicate, and improve processes and outcomes.
Learning Objectives:
- Identify Google tools that can help with library workflow
- Hear about examples of how the tools have been used effectively
- Be able to apply the tools for your own needs
Gerry Vogel is assistant director of Avon Lake Public Library and a NEO-RLS trustee. Likes football, forms and spreadsheets are his life.Location: Online via Zoom
2025 Directors’ Retreat: Working Through Uncertainty – Strategies for Adaptation and Support
5/22/2025 - 5/23/2025
We are excited to announce the 2025 Directors' Retreat: Working Through Uncertainty – Strategies for Adaptation and Support . We will be returning to the Punderson Manor Lodge & Conference Center this year. The retreat will kick off with a light breakfast on Thursday, May 22nd at 9:00 a.m. - the perfect time to catch up with your peers. The workshop will begin at 10 a.m. starting with Pursuing Inclusion in an Anti-DEI Political Climate. The afternoon will focus on working in these uncertain times and how to take care of yourself and support your staff. We will conclude the first day at 4:00 p.m. Dinner will be at 6:00 p.m. with the tradition of rich conversations to follow. The second day will start with breakfast at 8:00 a.m. followed by a Facilitated Discussion: Turning Insights into Action. We will conclude at noon with a quick lunch.
Thursday Morning, May 22nd:
Pursuing Inclusion in an Anti-DEI Political Climate
As political headwinds shift and Diversity, Equity, and Inclusion (DEI) efforts become subject to new restrictions, some organizations are left wondering what actions they are and are not allowed to take. In this session, we take a look at the current political landscape & legal realities facing DEI work. Participants will examine what effective DEI work is and is not and will how Diversity, Equity, and Inclusion efforts should raise the tide for all. The session will cover some common pushback & misconceptions about DEI efforts. Finally, participants will discuss how various elements of Diversity, Equity, and Inclusion realistically fit into their efforts to create healthy organizations.
Learning Objectives:
Mark Swaim-Fox, President and CEO, The Diversity Center of Northeast Ohio
Mark Swaim-Fox has spent the last 18 years as the Executive Director of the Cleveland chapter of Facing History & Ourselves, a national nonprofit organization that uses lessons of history to challenge teachers and their students to stand up to bigotry and hate. He was responsible for strategic planning, programming, external relationship building, fundraising, and team development.
Mark also serves as the Chairperson of the Ohio Holocaust and Genocide Memorial and Education Commission, which consists of 15 members who are appointed by the Governor.
Mark began his career as a history teacher and is deeply committed to education. Mark joined The Diversity Center of Northeast Ohio in September 2024 and is passionate about the Diversity Center's work, which is committed to creating communities where all people are connected, respected, and valued.
Afternoon Session: Workplace Wellness
In today’s ever-changing work environment, managing stress, uncertainty, and mental well-being is more important than ever. This presentation will explore strategies for maintaining your own mental health, supporting employees’ well-being, and fostering a resilient workplace culture. Attendees will gain practical tools to navigate heightened stressors, promote open conversations about mental health, and implement workplace wellness practices that benefit both individuals and organizations.
Learning Objectives:
Presenter: Katie Jenkins, Executive Director, NAMI Greater Cleveland
Katie Jenkins is a passionate mental health advocate, experienced public servant, lifelong student, and mother.
Her extensive professional background includes roles spanning every area of the mental health sector. Katie's guiding principle is rooted in empathy, compassion, and the belief that everyone deserves a high-level quality of life. She is dedicated to breaking down barriers and ensuring that no one faces their challenges alone.
Katie currently serves as a Vice-Chair of NAMI National's Executive Director Council's Executive Committee and is Chair of the NE Ohio Hub Steering Committee of the Mental Health and Addiction Advocacy Coalition. Katie is also a proud board member of R.A.K.E.
In May 2024, Katie graduated from Youngstown State University with a Master of Social Work and is a licensed social worker through the State of Ohio. She currently holds a Bachelor of Arts in Environmental Studies, Master of Public Administration, and a Chemical Dependency Counselor Assistant license.
Friday, May 23rd:
Sharing Your Library’s Story
We all know libraries do amazing work. Unfortunately, they are often called upon to do that work with less and less. As a library director one of your primary responsibilities is to share the value of your library with stakeholders and ensure that everyone in your community understands the benefits that libraries offer. In this session we’ll discuss how you can use data, data visualization, storytelling, and the simple act of listening to uncover key strategies for effectively communicating what your library does and why it matters.
Presenter: Jeff Regensburger is currently a Library Consultant and LSTA Coordinator at the State Library of Ohio. In that capacity, he administers the State Libraries' Grants to States LSTA funds and assists libraries who have been awarded LSTA funding. Prior to that, Jeff served 25 years at Worthington Libraries including time as an Adult Services Librarian, Supervisor, and 12 years as a Library Manager. Over the course of his career, Jeff has served on the State Library’s LSTA Advisory Council, OPLIN’s Content Advisory Committee, and OLC’s Management and Administration Division. Currently, Jeff serves on the Library Leadership Ohio Planning Committee and the ILEAD Ohio Planning Team.
Location: Punderson Manor Lodge & Conference Center
11755 Kinsman Road
Newbury, OH 44065
There are currently 15 spots remaining out of 35
5/22/2025 - 5/23/2025
We are excited to announce the 2025 Directors' Retreat: Working Through Uncertainty – Strategies for Adaptation and Support . We will be returning to the Punderson Manor Lodge & Conference Center this year. The retreat will kick off with a light breakfast on Thursday, May 22nd at 9:00 a.m. - the perfect time to catch up with your peers. The workshop will begin at 10 a.m. starting with Pursuing Inclusion in an Anti-DEI Political Climate. The afternoon will focus on working in these uncertain times and how to take care of yourself and support your staff. We will conclude the first day at 4:00 p.m. Dinner will be at 6:00 p.m. with the tradition of rich conversations to follow. The second day will start with breakfast at 8:00 a.m. followed by a Facilitated Discussion: Turning Insights into Action. We will conclude at noon with a quick lunch.
Thursday Morning, May 22nd:
Pursuing Inclusion in an Anti-DEI Political Climate
As political headwinds shift and Diversity, Equity, and Inclusion (DEI) efforts become subject to new restrictions, some organizations are left wondering what actions they are and are not allowed to take. In this session, we take a look at the current political landscape & legal realities facing DEI work. Participants will examine what effective DEI work is and is not and will how Diversity, Equity, and Inclusion efforts should raise the tide for all. The session will cover some common pushback & misconceptions about DEI efforts. Finally, participants will discuss how various elements of Diversity, Equity, and Inclusion realistically fit into their efforts to create healthy organizations.
Learning Objectives:
- Review the current political landscape & legal realities facing DEI work
- Examine what effective DEI work is and is not
- Discuss common pushback & misconceptions about DEI efforts
Mark Swaim-Fox, President and CEO, The Diversity Center of Northeast OhioMark Swaim-Fox has spent the last 18 years as the Executive Director of the Cleveland chapter of Facing History & Ourselves, a national nonprofit organization that uses lessons of history to challenge teachers and their students to stand up to bigotry and hate. He was responsible for strategic planning, programming, external relationship building, fundraising, and team development.
Mark also serves as the Chairperson of the Ohio Holocaust and Genocide Memorial and Education Commission, which consists of 15 members who are appointed by the Governor.
Mark began his career as a history teacher and is deeply committed to education. Mark joined The Diversity Center of Northeast Ohio in September 2024 and is passionate about the Diversity Center's work, which is committed to creating communities where all people are connected, respected, and valued.
Afternoon Session: Workplace Wellness
In today’s ever-changing work environment, managing stress, uncertainty, and mental well-being is more important than ever. This presentation will explore strategies for maintaining your own mental health, supporting employees’ well-being, and fostering a resilient workplace culture. Attendees will gain practical tools to navigate heightened stressors, promote open conversations about mental health, and implement workplace wellness practices that benefit both individuals and organizations.
Learning Objectives:
- Recognize and Manage Personal Stressors – Identify common workplace stressors and learn strategies to maintain personal mental well-being.
- Support Employee Mental Health – Develop skills to foster a supportive work environment, recognize signs of mental health challenges in employees, and provide appropriate resources and accommodations.
- Build Resilience and Workplace Wellness Strategies – Implement practical techniques to create a culture of wellness and improve team morale.
Presenter: Katie Jenkins, Executive Director, NAMI Greater ClevelandKatie Jenkins is a passionate mental health advocate, experienced public servant, lifelong student, and mother.
Her extensive professional background includes roles spanning every area of the mental health sector. Katie's guiding principle is rooted in empathy, compassion, and the belief that everyone deserves a high-level quality of life. She is dedicated to breaking down barriers and ensuring that no one faces their challenges alone.
Katie currently serves as a Vice-Chair of NAMI National's Executive Director Council's Executive Committee and is Chair of the NE Ohio Hub Steering Committee of the Mental Health and Addiction Advocacy Coalition. Katie is also a proud board member of R.A.K.E.
In May 2024, Katie graduated from Youngstown State University with a Master of Social Work and is a licensed social worker through the State of Ohio. She currently holds a Bachelor of Arts in Environmental Studies, Master of Public Administration, and a Chemical Dependency Counselor Assistant license.
Friday, May 23rd:
Sharing Your Library’s Story
We all know libraries do amazing work. Unfortunately, they are often called upon to do that work with less and less. As a library director one of your primary responsibilities is to share the value of your library with stakeholders and ensure that everyone in your community understands the benefits that libraries offer. In this session we’ll discuss how you can use data, data visualization, storytelling, and the simple act of listening to uncover key strategies for effectively communicating what your library does and why it matters.
Presenter: Jeff Regensburger is currently a Library Consultant and LSTA Coordinator at the State Library of Ohio. In that capacity, he administers the State Libraries' Grants to States LSTA funds and assists libraries who have been awarded LSTA funding. Prior to that, Jeff served 25 years at Worthington Libraries including time as an Adult Services Librarian, Supervisor, and 12 years as a Library Manager. Over the course of his career, Jeff has served on the State Library’s LSTA Advisory Council, OPLIN’s Content Advisory Committee, and OLC’s Management and Administration Division. Currently, Jeff serves on the Library Leadership Ohio Planning Committee and the ILEAD Ohio Planning Team.
Facilitated Discussion: Turning Insights into Action
Wrap up the 2025 Director's Retreat with an engaging discussion led by Ragan Snead, Executive Director of the Northeast Ohio Regional Library System. This session will provide an opportunity to reflect on key takeaways from the retreat and collaborate with peers to identify actionable steps you can implement at your library.
Location: Punderson Manor Lodge & Conference Center
11755 Kinsman Road
Newbury, OH 44065
There are currently 15 spots remaining out of 35
Construction and Facilities Networking Meeting
5/29/2025
Catch up with your peers in this networking opportunity about construction and facilities. Send topics you would like to discuss to Melissa Lattanzi.
Location: Online via Zoom
5/29/2025
Catch up with your peers in this networking opportunity about construction and facilities. Send topics you would like to discuss to Melissa Lattanzi.
Location: Online via Zoom
Genealogy Networking Meeting
6/3/2025
We are excited to start this new genealogy networking group. Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online via Zoom
6/3/2025
We are excited to start this new genealogy networking group. Here is an opportunity to share your challenges and successes with your peers. This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online via Zoom
Human Resource/Fiscal Officer Networking Meeting-In Person
6/11/2025
Here is an opportunity to share your challenges and successes with your peers. . Please send agenda items/questions to Yvette Wasko.
Morning speaker to be announced.
Location: Reed Memorial Library
167 E Main St
Ravenna, OH 44266
There are currently 29 spots remaining out of 40
6/11/2025
Here is an opportunity to share your challenges and successes with your peers. . Please send agenda items/questions to Yvette Wasko.
Morning speaker to be announced.
Location: Reed Memorial Library
167 E Main St
Ravenna, OH 44266
There are currently 29 spots remaining out of 40
Special Libraries Network Meeting
6/11/2025
Join us for networking meeting of special libraries. Come share your successes and challenges with your fellow special libraries colleagues. This will be virtual via Zoom you will receive the link to the meeting 2 hours prior to the meeting. Please send topics of interest to Melissa Lattanzi
Location: Online via Zoom
6/11/2025
Join us for networking meeting of special libraries. Come share your successes and challenges with your fellow special libraries colleagues. This will be virtual via Zoom you will receive the link to the meeting 2 hours prior to the meeting. Please send topics of interest to Melissa Lattanzi
Location: Online via Zoom
Designing for Diversity in Your Library’s Communications
6/12/2025
Location: Online via Zoom
6/12/2025
Being intentional and inclusive in the design of your library’s communications, in both physical and digital library spaces, can support and enrich your library’s accessibility, diversity, and equity. The graphics, language, or format selected for communications provide an opportunity to create more welcoming spaces which reflect and represent your community’s diversity, including—but not limited to—race, gender, or neurodiversity. Explore the importance of inclusion and representation in design and take a fresh look at how your library’s signage, marketing materials, and online communication can contribute to a sense of belonging for all.
Learning Objectives:
- Define the concept of neurodiversity and recommend strategies for improving web presence to support inclusivity,
- Explore the importance of representation in design and consider options for including diverse representation,
- Consider the impact language can have on both online and in-person communication and propose tools for improvement.
Presenter:
Mollie Peuler is the Elearning librarian at Appalachian State University. In this role, Mollie works to curate, design, and assess online learning objects and tools that support the flexible teaching and learning of information literacy concepts. Her research interests include instructional design, design justice, and inclusive design. Mollie received her MLIS from Florida State University and a Master of Education in Training and Development from North Carolina State University.
Location: Online via Zoom
Designing for Diversity in Your Library’s Communications
6/12/2025
Location: Online via Zoom
6/12/2025
Recorded 6/12/25
Being intentional and inclusive in the design of your library’s communications, in both physical and digital library spaces, can support and enrich your library’s accessibility, diversity, and equity. The graphics, language, or format selected for communications provide an opportunity to create more welcoming spaces which reflect and represent your community’s diversity, including—but not limited to—race, gender, or neurodiversity. Explore the importance of inclusion and representation in design and take a fresh look at how your library’s signage, marketing materials, and online communication can contribute to a sense of belonging for all.
Learning Objectives:
- Define the concept of neurodiversity and recommend strategies for improving web presence to support inclusivity,
- Explore the importance of representation in design and consider options for including diverse representation,
- Consider the impact language can have on both online and in-person communication and propose tools for improvement.
Presenter:
Mollie Peuler is the Elearning librarian at Appalachian State University. In this role, Mollie works to curate, design, and assess online learning objects and tools that support the flexible teaching and learning of information literacy concepts. Her research interests include instructional design, design justice, and inclusive design. Mollie received her MLIS from Florida State University and a Master of Education in Training and Development from North Carolina State University.
Location: Online via Zoom
Makerspace Networking Meeting
6/12/2025
Do you have a makerspace? Are you thinking about creating a makerspace? Here is an opportunity to talk with your peers to share ideas, successes and challenges. This meeting will be held through Zoom which is user friendly for all devices. You will receive a link in your confirmation email and a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online via Zoom
6/12/2025
Do you have a makerspace? Are you thinking about creating a makerspace? Here is an opportunity to talk with your peers to share ideas, successes and challenges. This meeting will be held through Zoom which is user friendly for all devices. You will receive a link in your confirmation email and a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online via Zoom
Quiet Leadership 2.0: Distinguish your leadership capabilities, build confidence, and pathways to find support as a quiet leader
6/18/2025
Quiet leadership challenges the extroverted norms and expectations. As an extension of the popular webinar Quiet Leadership, Quiet leadership 2.0 takes it a step further by discussing healthy and successful working environments for the quiet leader. Participants will be challenged to build their leadership skills and aspirations to further inhibit leadership confidence. This webinar will focus on implementing leadership models according to type and is ideal for the emerging or intermediate leader.
Learning Objectives:
Jennifer Blair is the Head of User Services and Assistant Professor at Azusa Pacific University. Her role is dedicated to the user experience, including marketing the library, and teaching. She has extensive experience teaching online courses in design and computer literacy. Jennifer holds a B.A. in Graphic Design, a M.A in Education with an emphasis in Educational Multimedia, and a M.S. in Library and Information Studies. Her experience in academic and public libraries as well as work experience in art and design allow her to employ visionary strategies to enrich progress and enhance advancement for students.
Location: Online via Zoom
6/18/2025
Quiet leadership challenges the extroverted norms and expectations. As an extension of the popular webinar Quiet Leadership, Quiet leadership 2.0 takes it a step further by discussing healthy and successful working environments for the quiet leader. Participants will be challenged to build their leadership skills and aspirations to further inhibit leadership confidence. This webinar will focus on implementing leadership models according to type and is ideal for the emerging or intermediate leader.
Learning Objectives:
- Apply introvert types such as social, thinking, anxious, and restrained
- Acquire pathways of support via mentorship and partnership
- Advance your skill in implementing leadership models
- Increase your quiet leadership strengths by identifying and applying growth areas
Jennifer Blair is the Head of User Services and Assistant Professor at Azusa Pacific University. Her role is dedicated to the user experience, including marketing the library, and teaching. She has extensive experience teaching online courses in design and computer literacy. Jennifer holds a B.A. in Graphic Design, a M.A in Education with an emphasis in Educational Multimedia, and a M.S. in Library and Information Studies. Her experience in academic and public libraries as well as work experience in art and design allow her to employ visionary strategies to enrich progress and enhance advancement for students.
Location: Online via Zoom
Quiet Leadership 2.0: Distinguish your leadership capabilities, build confidence, and pathways to find support as a quiet leader
6/18/2025
Recorded 6/18/25
Quiet leadership challenges the extroverted norms and expectations. As an extension of the popular webinar Quiet Leadership, Quiet leadership 2.0 takes it a step further by discussing healthy and successful working environments for the quiet leader. Participants will be challenged to build their leadership skills and aspirations to further inhibit leadership confidence. This webinar will focus on implementing leadership models according to type and is ideal for the emerging or intermediate leader.
Learning Objectives:
Jennifer Blair is the Head of User Services and Assistant Professor at Azusa Pacific University. Her role is dedicated to the user experience, including marketing the library, and teaching. She has extensive experience teaching online courses in design and computer literacy. Jennifer holds a B.A. in Graphic Design, a M.A in Education with an emphasis in Educational Multimedia, and a M.S. in Library and Information Studies. Her experience in academic and public libraries as well as work experience in art and design allow her to employ visionary strategies to enrich progress and enhance advancement for students.
Location: Online via Zoom
6/18/2025
Recorded 6/18/25Quiet leadership challenges the extroverted norms and expectations. As an extension of the popular webinar Quiet Leadership, Quiet leadership 2.0 takes it a step further by discussing healthy and successful working environments for the quiet leader. Participants will be challenged to build their leadership skills and aspirations to further inhibit leadership confidence. This webinar will focus on implementing leadership models according to type and is ideal for the emerging or intermediate leader.
Learning Objectives:
- Apply introvert types such as social, thinking, anxious, and restrained
- Acquire pathways of support via mentorship and partnership
- Advance your skill in implementing leadership models
- Increase your quiet leadership strengths by identifying and applying growth areas
Jennifer Blair is the Head of User Services and Assistant Professor at Azusa Pacific University. Her role is dedicated to the user experience, including marketing the library, and teaching. She has extensive experience teaching online courses in design and computer literacy. Jennifer holds a B.A. in Graphic Design, a M.A in Education with an emphasis in Educational Multimedia, and a M.S. in Library and Information Studies. Her experience in academic and public libraries as well as work experience in art and design allow her to employ visionary strategies to enrich progress and enhance advancement for students.
Location: Online via Zoom
Practical Budget Management: How to Avoid Disaster, Make Smart Moves, Report Responsibly, and Stress Less About your Budget!
7/16/2025
Whether you’re a newly minted library staffer responsible for the budget for Summer Reading, a Director concerned with making the most of your budget, or have budgeting responsibilities somewhere in between, budgeting can be intimidating. Join Wendy Bartlett, Collection Development & Acquisitions Manager for Cuyahoga County Public Library, and learn basic budgeting do’s and don’ts, how to be ready for unexpected decreases in funding, how to cope if you mess up, and how to educate yourself about the bigger budgeting picture. You’ll leave with practical ideas (and tools!) that will make working with the budget a pleasure rather than a chore.
Learning Objectives:
Presenter:
Wendy Bartlett serves as the Collection Development & Acquisitions Manager for Cuyahoga County Public Library, a position she has held since 2009. Before that, Wendy was the branch manager for the Beachwood Branch of CCPL, and before that, the Assistant Director of the Kent Free Library. Wendy was the Regional Manager of the Cleveland-Pittsburgh Borders stories before joining the library world. She also served as a Councilperson for the Village of Lodi, her hometown in her twenties, where she first learned about budgeting for government agencies.
Location: Online
Via Zoom
7/16/2025
Whether you’re a newly minted library staffer responsible for the budget for Summer Reading, a Director concerned with making the most of your budget, or have budgeting responsibilities somewhere in between, budgeting can be intimidating. Join Wendy Bartlett, Collection Development & Acquisitions Manager for Cuyahoga County Public Library, and learn basic budgeting do’s and don’ts, how to be ready for unexpected decreases in funding, how to cope if you mess up, and how to educate yourself about the bigger budgeting picture. You’ll leave with practical ideas (and tools!) that will make working with the budget a pleasure rather than a chore.
Learning Objectives:
- Basic budgeting do’s and don’ts
- Prepare for the unexpected
- How to handle a mistake
- Understanding the bigger budgeting picture
Presenter:
Wendy Bartlett serves as the Collection Development & Acquisitions Manager for Cuyahoga County Public Library, a position she has held since 2009. Before that, Wendy was the branch manager for the Beachwood Branch of CCPL, and before that, the Assistant Director of the Kent Free Library. Wendy was the Regional Manager of the Cleveland-Pittsburgh Borders stories before joining the library world. She also served as a Councilperson for the Village of Lodi, her hometown in her twenties, where she first learned about budgeting for government agencies.Location: Online
Via Zoom
Practical Budget Management: How to Avoid Disaster, Make Smart Moves, Report Responsibly, and Stress Less About your Budget!
7/16/2025
Recorded 7/16/25
Whether you’re a newly minted library staffer responsible for the budget for Summer Reading, a Director concerned with making the most of your budget, or have budgeting responsibilities somewhere in between, budgeting can be intimidating. Join Wendy Bartlett, Collection Development & Acquisitions Manager for Cuyahoga County Public Library, and learn basic budgeting do’s and don’ts, how to be ready for unexpected decreases in funding, how to cope if you mess up, and how to educate yourself about the bigger budgeting picture. You’ll leave with practical ideas (and tools!) that will make working with the budget a pleasure rather than a chore.
Learning Objectives:
Presenter:
Wendy Bartlett serves as the Collection Development & Acquisitions Manager for Cuyahoga County Public Library, a position she has held since 2009. Before that, Wendy was the branch manager for the Beachwood Branch of CCPL, and before that, the Assistant Director of the Kent Free Library. Wendy was the Regional Manager of the Cleveland-Pittsburgh Borders stories before joining the library world. She also served as a Councilperson for the Village of Lodi, her hometown in her twenties, where she first learned about budgeting for government agencies.
Location: Online
Via Zoom
7/16/2025
Recorded 7/16/25Whether you’re a newly minted library staffer responsible for the budget for Summer Reading, a Director concerned with making the most of your budget, or have budgeting responsibilities somewhere in between, budgeting can be intimidating. Join Wendy Bartlett, Collection Development & Acquisitions Manager for Cuyahoga County Public Library, and learn basic budgeting do’s and don’ts, how to be ready for unexpected decreases in funding, how to cope if you mess up, and how to educate yourself about the bigger budgeting picture. You’ll leave with practical ideas (and tools!) that will make working with the budget a pleasure rather than a chore.
Learning Objectives:
- Basic budgeting do’s and don’ts
- Prepare for the unexpected
- How to handle a mistake
- Understanding the bigger budgeting picture
Presenter:
Wendy Bartlett serves as the Collection Development & Acquisitions Manager for Cuyahoga County Public Library, a position she has held since 2009. Before that, Wendy was the branch manager for the Beachwood Branch of CCPL, and before that, the Assistant Director of the Kent Free Library. Wendy was the Regional Manager of the Cleveland-Pittsburgh Borders stories before joining the library world. She also served as a Councilperson for the Village of Lodi, her hometown in her twenties, where she first learned about budgeting for government agencies.Location: Online
Via Zoom
Confident and Clear: Building Effective Communication in the Library
7/22/2025
Effective communication is vital for collaboration, patron service, and a positive workplace environment. In this webinar you will learn communication skills to build confidence , respond intentionally in workplace interactions, and enhance your listening skills. We will explore common causes of communication apprehension, understand the importance of giving and receiving feedback, and learn strategies for becoming more attentive and empathetic listeners.
Learning Objectives:
Dr. Stevie M. Munz is an award-winning teacher and researcher with 13+ years of experience in the communication field. She has led hundreds of discussion forums, presentations, trainings, and workshops. As a published author, her work appears in numerous peer-reviewed publications and popular press outlets.
As a communication expert, she is passionate about developing your communication power skills. From public speaking to relationship communication, conflict, group communication, and so much more—Dr. Munz supports you in transforming your personal and professional communication life!
Location: Online via Zoom
7/22/2025
Effective communication is vital for collaboration, patron service, and a positive workplace environment. In this webinar you will learn communication skills to build confidence , respond intentionally in workplace interactions, and enhance your listening skills. We will explore common causes of communication apprehension, understand the importance of giving and receiving feedback, and learn strategies for becoming more attentive and empathetic listeners.
Learning Objectives:
- Understand communication apprehension and apply techniques to manage it in professional settings.
- Demonstrate intentional communication practices when giving and receiving feedback with peers and patrons.
- Apply active listening strategies to enhance team collaboration and patron engagement.
Dr. Stevie M. Munz is an award-winning teacher and researcher with 13+ years of experience in the communication field. She has led hundreds of discussion forums, presentations, trainings, and workshops. As a published author, her work appears in numerous peer-reviewed publications and popular press outlets.As a communication expert, she is passionate about developing your communication power skills. From public speaking to relationship communication, conflict, group communication, and so much more—Dr. Munz supports you in transforming your personal and professional communication life!
Location: Online via Zoom
Confident and Clear: Building Effective Communication in the Library
7/22/2025
Recorded 7/22/25
Effective communication is vital for collaboration, patron service, and a positive workplace environment. In this webinar you will learn communication skills to build confidence , respond intentionally in workplace interactions, and enhance your listening skills. We will explore common causes of communication apprehension, understand the importance of giving and receiving feedback, and learn strategies for becoming more attentive and empathetic listeners.
Learning Objectives:
Dr. Stevie M. Munz is an award-winning teacher and researcher with 13+ years of experience in the communication field. She has led hundreds of discussion forums, presentations, trainings, and workshops. As a published author, her work appears in numerous peer-reviewed publications and popular press outlets.
As a communication expert, she is passionate about developing your communication power skills. From public speaking to relationship communication, conflict, group communication, and so much more—Dr. Munz supports you in transforming your personal and professional communication life!
Location: Online via Zoom
7/22/2025
Recorded 7/22/25Effective communication is vital for collaboration, patron service, and a positive workplace environment. In this webinar you will learn communication skills to build confidence , respond intentionally in workplace interactions, and enhance your listening skills. We will explore common causes of communication apprehension, understand the importance of giving and receiving feedback, and learn strategies for becoming more attentive and empathetic listeners.
Learning Objectives:
- Understand communication apprehension and apply techniques to manage it in professional settings.
- Demonstrate intentional communication practices when giving and receiving feedback with peers and patrons.
- Apply active listening strategies to enhance team collaboration and patron engagement.
Dr. Stevie M. Munz is an award-winning teacher and researcher with 13+ years of experience in the communication field. She has led hundreds of discussion forums, presentations, trainings, and workshops. As a published author, her work appears in numerous peer-reviewed publications and popular press outlets.As a communication expert, she is passionate about developing your communication power skills. From public speaking to relationship communication, conflict, group communication, and so much more—Dr. Munz supports you in transforming your personal and professional communication life!
Location: Online via Zoom
Chair Yoga for Library Workers Series: Mindful Awareness
7/23/2025
Support your well-being with this chair yoga series designed specifically for library staff. Each session combines gentle physical postures, breathing techniques, and basic meditation practices to help ease tension, manage stress, and build flexibility. Whether you’re new to yoga or a seasoned practitioner, this series welcomes all levels and abilities—no special clothing or equipment required. Just bring yourself and a chair!
Learning Objectives:
Hillary Brown, Program and Services Associate, NEO-RLS, is also a certified yoga teacher and former children’s librarian with over a decade of experience in public libraries. She specializes in making yoga accessible to all and is passionate about supporting the well-being of library workers through mindful movement, meditation and breath work. Hillary believes that, like libraries, yoga should be welcoming to everyone.
Location: Online via Zoom
7/23/2025
Support your well-being with this chair yoga series designed specifically for library staff. Each session combines gentle physical postures, breathing techniques, and basic meditation practices to help ease tension, manage stress, and build flexibility. Whether you’re new to yoga or a seasoned practitioner, this series welcomes all levels and abilities—no special clothing or equipment required. Just bring yourself and a chair!
Learning Objectives:
- Learn basic techniques for mindful awareness, including guided breathwork and intentional noticing, to manage workplace stress more effectively.
- Develop body awareness by exploring gentle yoga postures tailored to reduce tension commonly associated with desk work and shelving.
- Enhance mental clarity and focus through mindfulness techniques that support sustained attention in a library setting.
- Foster emotional resilience by practicing mindfulness techniques that promote calmness and balance during high-demand times or difficult patron interactions.
Hillary Brown, Program and Services Associate, NEO-RLS, is also a certified yoga teacher and former children’s librarian with over a decade of experience in public libraries. She specializes in making yoga accessible to all and is passionate about supporting the well-being of library workers through mindful movement, meditation and breath work. Hillary believes that, like libraries, yoga should be welcoming to everyone.Location: Online via Zoom
Chair Yoga for Library Workers Series: Mindful Awareness
7/23/2025
Recorded: 7/23/25
Support your well-being with this chair yoga series designed specifically for library staff. Each session combines gentle physical postures, breathing techniques, and basic meditation practices to help ease tension, manage stress, and build flexibility. Whether you’re new to yoga or a seasoned practitioner, this series welcomes all levels and abilities—no special clothing or equipment required. Just bring yourself and a chair!
Learning Objectives:
Hillary Brown, Program and Services Associate, NEO-RLS, is also a certified yoga teacher and former children’s librarian with over a decade of experience in public libraries. She specializes in making yoga accessible to all and is passionate about supporting the well-being of library workers through mindful movement, meditation and breath work. Hillary believes that, like libraries, yoga should be welcoming to everyone.
Location: Online via Zoom
7/23/2025
Recorded: 7/23/25Support your well-being with this chair yoga series designed specifically for library staff. Each session combines gentle physical postures, breathing techniques, and basic meditation practices to help ease tension, manage stress, and build flexibility. Whether you’re new to yoga or a seasoned practitioner, this series welcomes all levels and abilities—no special clothing or equipment required. Just bring yourself and a chair!
Learning Objectives:
- Learn basic techniques for mindful awareness, including guided breathwork and intentional noticing, to manage workplace stress more effectively.
- Develop body awareness by exploring gentle yoga postures tailored to reduce tension commonly associated with desk work and shelving.
- Enhance mental clarity and focus through mindfulness techniques that support sustained attention in a library setting.
- Foster emotional resilience by practicing mindfulness techniques that promote calmness and balance during high-demand times or difficult patron interactions.
Hillary Brown, Program and Services Associate, NEO-RLS, is also a certified yoga teacher and former children’s librarian with over a decade of experience in public libraries. She specializes in making yoga accessible to all and is passionate about supporting the well-being of library workers through mindful movement, meditation and breath work. Hillary believes that, like libraries, yoga should be welcoming to everyone.Location: Online via Zoom
Stress Management for Real Life: Evidence-Based Ways to Heal, Recharge, and Find Balance
7/29/2025
It's a stressful time to be a library worker, with increasing demands, public pressure, and rapidly changing environments. This session offers an evidence-based approach to understanding stress, preventing its escalation, and fostering sustainable well-being. Participants will learn practical strategies to build resilience, develop healthier work habits, and achieve a better balance between their professional and personal lives.
Learning Objectives:
Bobbi L. Newman is a librarian, Certified Wellness Practitioner, workplace well-being consultant, and advocate for healthier, more inclusive, and productive workplaces. She is passionate about fostering environments where individuals and teams not only work but thrive. With nearly a decade of experience, two published books on workplace wellness, and a Certificate in the Science of Well-Being from Yale University, Bobbi’s approach is evidence-based and grounded in real-world experience. She writes for libraries at librarianbyday.net.
Location: Online via Zoom
7/29/2025
It's a stressful time to be a library worker, with increasing demands, public pressure, and rapidly changing environments. This session offers an evidence-based approach to understanding stress, preventing its escalation, and fostering sustainable well-being. Participants will learn practical strategies to build resilience, develop healthier work habits, and achieve a better balance between their professional and personal lives.
Learning Objectives:
- Identify the signs and symptoms of chronic stress and explain their impact on personal and organizational well-being.
- Apply evidence-based strategies to prevent the accumulation of chronic stress and support sustainable well-being.
- Develop a personalized plan to manage stress and maintain balance through proactive, daily practices.
Bobbi L. Newman is a librarian, Certified Wellness Practitioner, workplace well-being consultant, and advocate for healthier, more inclusive, and productive workplaces. She is passionate about fostering environments where individuals and teams not only work but thrive. With nearly a decade of experience, two published books on workplace wellness, and a Certificate in the Science of Well-Being from Yale University, Bobbi’s approach is evidence-based and grounded in real-world experience. She writes for libraries at librarianbyday.net. Location: Online via Zoom
Stress Management for Real Life: Evidence-Based Ways to Heal, Recharge, and Find Balance
7/29/2025
Recorded: 7/29/25
It's a stressful time to be a library worker, with increasing demands, public pressure, and rapidly changing environments. This session offers an evidence-based approach to understanding stress, preventing its escalation, and fostering sustainable well-being. Participants will learn practical strategies to build resilience, develop healthier work habits, and achieve a better balance between their professional and personal lives.
Learning Objectives:
Bobbi L. Newman is a librarian, Certified Wellness Practitioner, workplace well-being consultant, and advocate for healthier, more inclusive, and productive workplaces. She is passionate about fostering environments where individuals and teams not only work but thrive. With nearly a decade of experience, two published books on workplace wellness, and a Certificate in the Science of Well-Being from Yale University, Bobbi’s approach is evidence-based and grounded in real-world experience. She writes for libraries at librarianbyday.net.
Location: Online via Zoom
7/29/2025
Recorded: 7/29/25It's a stressful time to be a library worker, with increasing demands, public pressure, and rapidly changing environments. This session offers an evidence-based approach to understanding stress, preventing its escalation, and fostering sustainable well-being. Participants will learn practical strategies to build resilience, develop healthier work habits, and achieve a better balance between their professional and personal lives.
Learning Objectives:
- Identify the signs and symptoms of chronic stress and explain their impact on personal and organizational well-being.
- Apply evidence-based strategies to prevent the accumulation of chronic stress and support sustainable well-being.
- Develop a personalized plan to manage stress and maintain balance through proactive, daily practices.
Bobbi L. Newman is a librarian, Certified Wellness Practitioner, workplace well-being consultant, and advocate for healthier, more inclusive, and productive workplaces. She is passionate about fostering environments where individuals and teams not only work but thrive. With nearly a decade of experience, two published books on workplace wellness, and a Certificate in the Science of Well-Being from Yale University, Bobbi’s approach is evidence-based and grounded in real-world experience. She writes for libraries at librarianbyday.net. Location: Online via Zoom
Supporting Neurodivergent Colleagues and Staff
7/30/2025
How can you support neurodivergent colleagues and staff? How can you advocate for your own needs as a neurodivergent person? This presentation will discuss some of the experiences of neurodivergent library workers and barriers to inclusion that exist in many libraries. Leave with meaningful practices you can build into your management or work style to foster a culture of neuroinclusion at your workplace.
Learning Objectives:
Renee Grassi, Librarian and Accessibility Consultant Speaker
Librarian, author, trainer, administrator, teacher, and consultant Renee Grassi is an advocate for equity, diversity, inclusion, and accessibility in libraries, schools, and communities. As a neurodivergent librarian herself, Renee has worked in public libraries for nearly twenty years, developing award-winning library initiatives that welcome, support, and welcome disabled residents and their families and caregivers. Learn more at reneegrassi.com.
Location: Online via Zoom
7/30/2025
How can you support neurodivergent colleagues and staff? How can you advocate for your own needs as a neurodivergent person? This presentation will discuss some of the experiences of neurodivergent library workers and barriers to inclusion that exist in many libraries. Leave with meaningful practices you can build into your management or work style to foster a culture of neuroinclusion at your workplace.
Learning Objectives:
- Attendees will understand relevant language and information to discuss disabilities and neurodiversity.
- Attendees will learn at least five unique needs of neurodivergent colleagues and staff may have in your organization.
- Attendees will gather at least five strategies and practices for supporting neurodivergent individuals at your workplace.
Renee Grassi, Librarian and Accessibility Consultant SpeakerLibrarian, author, trainer, administrator, teacher, and consultant Renee Grassi is an advocate for equity, diversity, inclusion, and accessibility in libraries, schools, and communities. As a neurodivergent librarian herself, Renee has worked in public libraries for nearly twenty years, developing award-winning library initiatives that welcome, support, and welcome disabled residents and their families and caregivers. Learn more at reneegrassi.com.
Location: Online via Zoom
Supporting Neurodivergent Colleagues and Staff
7/30/2025
Recorded 7/30/25
How can you support neurodivergent colleagues and staff? How can you advocate for your own needs as a neurodivergent person? This presentation will discuss some of the experiences of neurodivergent library workers and barriers to inclusion that exist in many libraries. Leave with meaningful practices you can build into your management or work style to foster a culture of neuroinclusion at your workplace.
Learning Objectives:
Renee Grassi, Librarian and Accessibility Consultant Speaker
Librarian, author, trainer, administrator, teacher, and consultant Renee Grassi is an advocate for equity, diversity, inclusion, and accessibility in libraries, schools, and communities. As a neurodivergent librarian herself, Renee has worked in public libraries for nearly twenty years, developing award-winning library initiatives that welcome, support, and welcome disabled residents and their families and caregivers. Learn more at reneegrassi.com.
Location: Online via Zoom
7/30/2025
Recorded 7/30/25How can you support neurodivergent colleagues and staff? How can you advocate for your own needs as a neurodivergent person? This presentation will discuss some of the experiences of neurodivergent library workers and barriers to inclusion that exist in many libraries. Leave with meaningful practices you can build into your management or work style to foster a culture of neuroinclusion at your workplace.
Learning Objectives:
- Attendees will understand relevant language and information to discuss disabilities and neurodiversity.
- Attendees will learn at least five unique needs of neurodivergent colleagues and staff may have in your organization.
- Attendees will gather at least five strategies and practices for supporting neurodivergent individuals at your workplace.
Renee Grassi, Librarian and Accessibility Consultant SpeakerLibrarian, author, trainer, administrator, teacher, and consultant Renee Grassi is an advocate for equity, diversity, inclusion, and accessibility in libraries, schools, and communities. As a neurodivergent librarian herself, Renee has worked in public libraries for nearly twenty years, developing award-winning library initiatives that welcome, support, and welcome disabled residents and their families and caregivers. Learn more at reneegrassi.com.
Location: Online via Zoom
Guided Reading Round Table (GRRT): Historical Romance
8/5/2025
Location: Online via Zoom
8/5/2025
Modeled off the Chicago-area Adult Reading Round Table, the Guided Reading Round Table (GRRT) will lead library staff through an in-depth genre study. Over the course of a year, we will explore historical fiction, with a specific focus on the biographical, fantasy, literary, mystery, and romance subgenres. This antepenultimate session will explore historical romance through guided discussions to identify popular authors, titles, tropes, & trends. A reading list & questions will be supplied; while it is not required, it is recommended to read through some of the titles and questions. The GRRT is dedicated to the development of readers’ advisory skills and the promotion of reading for pleasure.
Location: Online via Zoom
Excel Drop-in Q & A (Excel Nerds and Novices welcome)
8/6/2025
Location: Online via Zoom
8/6/2025
Join us for a session to have your Excel questions answered. Here is an opportunity to share tips and ask questions about Excel. Do you want to learn more about quickly navigating in Excel? Excel formula basics? Using automatic color coding to create a printable work schedule based on staff availability? Summarize data you’ve exported from another system like your ILS? Power Query basics? You may email questions and files ahead of time to Melissa Lattanzi or just join us on Zoom for the conversation. Keep in mind when sharing your files to protect the innocent.
Facilitators:
Scott Trimmer currently serves as the Director of the Learning Commons at Cuyahoga Community College’s Eastern Campus, where he has been since 2014. Scott enjoys helping people use technology to meaningfully improve their lives. His staff jokes that there’s very little Scott doesn’t try to organize in a spreadsheet. While serving for more than ten years as the go-to person to answer Excel questions at a 1000+ employee University, he picked up a number of Excel tips and tricks. In recent years, Scott has developed or assisted in the creation of variety of Excel tools to facilitate administrative tasks and dashboards, simplifying workflows and making data available to less tech-savvy folks in the organization.
With a degree in Computer Science and an MBA in Organizational Leadership, Scott has effectively used Excel to enhance data accessibility in a manner that benefits his organizations.
Melissa Lattanzi, Continuing Education Coordinator, NEO-RLS
Location: Online via Zoom
Excel Drop-in Q & A (Excel Nerds and Novices welcome)
8/6/2025
Location: Online via Zoom
8/6/2025
Join us for a session to have your Excel questions answered. Here is an opportunity to share tips and ask questions about Excel. Do you want to learn more about quickly navigating in Excel? Excel formula basics? Using automatic color coding to create a printable work schedule based on staff availability? Summarize data you’ve exported from another system like your ILS? Power Query basics? You may email questions and files ahead of time to Melissa Lattanzi or just join us on Zoom for the conversation. Keep in mind when sharing your files to protect the innocent.
Facilitators:
Scott Trimmer currently serves as the Director of the Learning Commons at Cuyahoga Community College’s Eastern Campus, where he has been since 2014. Scott enjoys helping people use technology to meaningfully improve their lives. His staff jokes that there’s very little Scott doesn’t try to organize in a spreadsheet. While serving for more than ten years as the go-to person to answer Excel questions at a 1000+ employee University, he picked up a number of Excel tips and tricks. In recent years, Scott has developed or assisted in the creation of variety of Excel tools to facilitate administrative tasks and dashboards, simplifying workflows and making data available to less tech-savvy folks in the organization.
With a degree in Computer Science and an MBA in Organizational Leadership, Scott has effectively used Excel to enhance data accessibility in a manner that benefits his organizations.
Melissa Lattanzi, Continuing Education Coordinator, NEO-RLS
Location: Online via Zoom
Jamborees and Gentle Reminders: Bolstering Usability of LibGuides Through Employee Development Opportunities
8/7/2025
In this webinar, one academic librarian will relate her experience overhauling her institution’s LibGuides interface, developing resources to guide creation and formatting, and attempting creative approaches for encouraging ongoing maintenance, all with the goal of improving the usability of online research guides. Participants will learn of some practical strategies for reinvigorating LibGuides at their institution through the librarian’s experimentation with “LibGuide Editing Jamboree” events, “soft review cycles” with her colleagues, and the lessons learned along the way.
Learning Objectives:
Karli Cotton (she/her) is the Online Learning Librarian and an Assistant Professor at the University of Montana’s Maureen & Mike Mansfield Library. In this role, she works to expand her library’s offering of digital learning objects that assist with the delivery of information literacy instruction. Her recent interests have centered on AI literacy and creative techniques for online asynchronous library instruction. Karli received her Master of Library and Information Science from the University of Washington.
Location: Online via Zoom
8/7/2025
In this webinar, one academic librarian will relate her experience overhauling her institution’s LibGuides interface, developing resources to guide creation and formatting, and attempting creative approaches for encouraging ongoing maintenance, all with the goal of improving the usability of online research guides. Participants will learn of some practical strategies for reinvigorating LibGuides at their institution through the librarian’s experimentation with “LibGuide Editing Jamboree” events, “soft review cycles” with her colleagues, and the lessons learned along the way.
Learning Objectives:
- Explore best practices for user experience in the LibGuides interface.
- Understand the benefits of providing development opportunities for guide owners.
- Discuss creative ways of building community and establishing routine for guide owners to improve usability and maintenance of LibGuides.
Karli Cotton (she/her) is the Online Learning Librarian and an Assistant Professor at the University of Montana’s Maureen & Mike Mansfield Library. In this role, she works to expand her library’s offering of digital learning objects that assist with the delivery of information literacy instruction. Her recent interests have centered on AI literacy and creative techniques for online asynchronous library instruction. Karli received her Master of Library and Information Science from the University of Washington.
Location: Online via Zoom
Jamborees and Gentle Reminders: Bolstering Usability of LibGuides Through Employee Development Opportunities
8/7/2025
In this webinar, one academic librarian will relate her experience overhauling her institution’s LibGuides interface, developing resources to guide creation and formatting, and attempting creative approaches for encouraging ongoing maintenance, all with the goal of improving the usability of online research guides. Participants will learn of some practical strategies for reinvigorating LibGuides at their institution through the librarian’s experimentation with “LibGuide Editing Jamboree” events, “soft review cycles” with her colleagues, and the lessons learned along the way.
Learning Objectives:
Karli Cotton (she/her) is the Online Learning Librarian and an Assistant Professor at the University of Montana’s Maureen & Mike Mansfield Library. In this role, she works to expand her library’s offering of digital learning objects that assist with the delivery of information literacy instruction. Her recent interests have centered on AI literacy and creative techniques for online asynchronous library instruction. Karli received her Master of Library and Information Science from the University of Washington.
Location: Online via Zoom
8/7/2025
In this webinar, one academic librarian will relate her experience overhauling her institution’s LibGuides interface, developing resources to guide creation and formatting, and attempting creative approaches for encouraging ongoing maintenance, all with the goal of improving the usability of online research guides. Participants will learn of some practical strategies for reinvigorating LibGuides at their institution through the librarian’s experimentation with “LibGuide Editing Jamboree” events, “soft review cycles” with her colleagues, and the lessons learned along the way.
Learning Objectives:
- Explore best practices for user experience in the LibGuides interface.
- Understand the benefits of providing development opportunities for guide owners.
- Discuss creative ways of building community and establishing routine for guide owners to improve usability and maintenance of LibGuides.
Karli Cotton (she/her) is the Online Learning Librarian and an Assistant Professor at the University of Montana’s Maureen & Mike Mansfield Library. In this role, she works to expand her library’s offering of digital learning objects that assist with the delivery of information literacy instruction. Her recent interests have centered on AI literacy and creative techniques for online asynchronous library instruction. Karli received her Master of Library and Information Science from the University of Washington.
Location: Online via Zoom
From Conflict to Collaboration: A Practical Guide for Communicating Through Disagreement
8/12/2025
This webinar equips you with essential communication skills to navigate disagreements productively and collaboratively. Learn practical techniques for active listening, clear articulation, and identifying common ground. You'll leave with concrete strategies for effective communication, negotiation, and problem-solving when working with individuals holding diverse perspectives, ultimately fostering understanding and shared success.
Learning Objectives:
Mary Frankenfield has worked in the Mansfield/Richland County Public Library system for more than 20 years. During her time at MRCPL, Mary has worked as a page, a clerk, a children's librarian, and a branch manager. She has been in her current position as Deputy Director for a little over seven years. Among her many other duties, Mary has an active role in employee training and development and has presented workshops for NEO-RLS, OLC, and the MRCPL staff.
Location: Online via Zoom
8/12/2025
This webinar equips you with essential communication skills to navigate disagreements productively and collaboratively. Learn practical techniques for active listening, clear articulation, and identifying common ground. You'll leave with concrete strategies for effective communication, negotiation, and problem-solving when working with individuals holding diverse perspectives, ultimately fostering understanding and shared success.
Learning Objectives:
- Know how to identify common ground and utilize collaborative problem-solving strategies to work towards shared goals with individuals holding diverse perspectives.
- Discover practical negotiation and communication strategies to navigate conflict productively and foster understanding in situations involving differing viewpoints.
- Learn the communication skills that will allow you to effectively communicate your own perspective and understand differing viewpoints during disagreements.
Mary Frankenfield has worked in the Mansfield/Richland County Public Library system for more than 20 years. During her time at MRCPL, Mary has worked as a page, a clerk, a children's librarian, and a branch manager. She has been in her current position as Deputy Director for a little over seven years. Among her many other duties, Mary has an active role in employee training and development and has presented workshops for NEO-RLS, OLC, and the MRCPL staff.Location: Online via Zoom
From Conflict to Collaboration: A Practical Guide for Communicating Through Disagreement
8/12/2025
Recorded 8/12/25
This webinar equips you with essential communication skills to navigate disagreements productively and collaboratively. Learn practical techniques for active listening, clear articulation, and identifying common ground. You'll leave with concrete strategies for effective communication, negotiation, and problem-solving when working with individuals holding diverse perspectives, ultimately fostering understanding and shared success.
Learning Objectives:
Mary Frankenfield has worked in the Mansfield/Richland County Public Library system for more than 20 years. During her time at MRCPL, Mary has worked as a page, a clerk, a children's librarian, and a branch manager. She has been in her current position as Deputy Director for a little over seven years. Among her many other duties, Mary has an active role in employee training and development and has presented workshops for NEO-RLS, OLC, and the MRCPL staff.
Location: Online via Zoom
8/12/2025
Recorded 8/12/25This webinar equips you with essential communication skills to navigate disagreements productively and collaboratively. Learn practical techniques for active listening, clear articulation, and identifying common ground. You'll leave with concrete strategies for effective communication, negotiation, and problem-solving when working with individuals holding diverse perspectives, ultimately fostering understanding and shared success.
Learning Objectives:
- Know how to identify common ground and utilize collaborative problem-solving strategies to work towards shared goals with individuals holding diverse perspectives.
- Discover practical negotiation and communication strategies to navigate conflict productively and foster understanding in situations involving differing viewpoints.
- Learn the communication skills that will allow you to effectively communicate your own perspective and understand differing viewpoints during disagreements.
Mary Frankenfield has worked in the Mansfield/Richland County Public Library system for more than 20 years. During her time at MRCPL, Mary has worked as a page, a clerk, a children's librarian, and a branch manager. She has been in her current position as Deputy Director for a little over seven years. Among her many other duties, Mary has an active role in employee training and development and has presented workshops for NEO-RLS, OLC, and the MRCPL staff.Location: Online via Zoom
Time Management: Scheduling and Prioritization
8/20/2025
Do you ever feel like there aren’t enough hours in the day? This session helps participants take back control of their time by learning how to schedule effectively and prioritize what truly matters. With practical tools and strategies, attendees will learn to break overwhelming workloads into manageable tasks. By understanding the difference between urgent and important, and applying proven prioritization techniques like the Eisenhower Matrix or ABC method, participants will be better equipped to align their daily actions with long-term goals. Expect a high-impact hour full of actionable insights.
Learning Objectives:
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.
Location: Online via Zoom
8/20/2025
Do you ever feel like there aren’t enough hours in the day? This session helps participants take back control of their time by learning how to schedule effectively and prioritize what truly matters. With practical tools and strategies, attendees will learn to break overwhelming workloads into manageable tasks. By understanding the difference between urgent and important, and applying proven prioritization techniques like the Eisenhower Matrix or ABC method, participants will be better equipped to align their daily actions with long-term goals. Expect a high-impact hour full of actionable insights.
Learning Objectives:
- Learn to assess daily responsibilities based on urgency and importance
- Identify common scheduling mistakes and how to avoid them
- Practice prioritization techniques for smarter task management
- Build a framework for consistent daily planning
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.Location: Online via Zoom
Time Management: Scheduling and Prioritization
8/20/2025
Recorded 8/20/25
Do you ever feel like there aren’t enough hours in the day? This session helps participants take back control of their time by learning how to schedule effectively and prioritize what truly matters. With practical tools and strategies, attendees will learn to break overwhelming workloads into manageable tasks. By understanding the difference between urgent and important, and applying proven prioritization techniques like the Eisenhower Matrix or ABC method, participants will be better equipped to align their daily actions with long-term goals. Expect a high-impact hour full of actionable insights.
Learning Objectives:
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.
Location: Online via Zoom
8/20/2025
Recorded 8/20/25Do you ever feel like there aren’t enough hours in the day? This session helps participants take back control of their time by learning how to schedule effectively and prioritize what truly matters. With practical tools and strategies, attendees will learn to break overwhelming workloads into manageable tasks. By understanding the difference between urgent and important, and applying proven prioritization techniques like the Eisenhower Matrix or ABC method, participants will be better equipped to align their daily actions with long-term goals. Expect a high-impact hour full of actionable insights.
Learning Objectives:
- Learn to assess daily responsibilities based on urgency and importance
- Identify common scheduling mistakes and how to avoid them
- Practice prioritization techniques for smarter task management
- Build a framework for consistent daily planning
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.Location: Online via Zoom
Chair Yoga for Library Workers Series: Change the Narrative by Cultivating Opposite Thought
8/27/2025
Support your well-being with this chair yoga series designed specifically for library staff. Each session combines gentle physical postures, breathing techniques, and basic meditation practices to help ease physical tension, manage stress, and build flexibility. Whether you’re new to yoga or a seasoned practitioner, this series welcomes all levels and abilities—no special clothing or equipment required. Just bring yourself and a chair!
Learning Objectives:
Hillary Brown, Program and Services Associate, NEO-RLS, is also a certified yoga teacher and former children’s librarian with over a decade of experience in public libraries. She specializes in making yoga accessible to all and is passionate about supporting the well-being of library workers through mindful movement, meditation and breath work. Hillary believes that, like libraries, yoga should be welcoming to everyone.
Location: Online via Zoom
8/27/2025
Support your well-being with this chair yoga series designed specifically for library staff. Each session combines gentle physical postures, breathing techniques, and basic meditation practices to help ease physical tension, manage stress, and build flexibility. Whether you’re new to yoga or a seasoned practitioner, this series welcomes all levels and abilities—no special clothing or equipment required. Just bring yourself and a chair!
Learning Objectives:
- Explore the yogic principle of pratipaksha bhavana (cultivating opposite thought) to reframe internal narratives and foster a more compassionate inner dialogue.
- Apply mindfulness and reflection exercises to real workplace scenarios.
- Identify thought patterns that contribute to stress, self-doubt, or burnout, particularly in service-oriented work environments.
- Practice physical postures that embody balance and help cultivate a balanced mindset.
Hillary Brown, Program and Services Associate, NEO-RLS, is also a certified yoga teacher and former children’s librarian with over a decade of experience in public libraries. She specializes in making yoga accessible to all and is passionate about supporting the well-being of library workers through mindful movement, meditation and breath work. Hillary believes that, like libraries, yoga should be welcoming to everyone.Location: Online via Zoom
Chair Yoga for Library Workers Series: Change the Narrative by Cultivating Opposite Thought
8/27/2025
Recorded 8/27/25
Support your well-being with this chair yoga series designed specifically for library staff. Each session combines gentle physical postures, breathing techniques, and basic meditation practices to help ease physical tension, manage stress, and build flexibility. Whether you’re new to yoga or a seasoned practitioner, this series welcomes all levels and abilities—no special clothing or equipment required. Just bring yourself and a chair!
Learning Objectives:
Hillary Brown, Program and Services Associate, NEO-RLS, is also a certified yoga teacher and former children’s librarian with over a decade of experience in public libraries. She specializes in making yoga accessible to all and is passionate about supporting the well-being of library workers through mindful movement, meditation and breath work. Hillary believes that, like libraries, yoga should be welcoming to everyone.
Location: Online via Zoom
8/27/2025
Recorded 8/27/25Support your well-being with this chair yoga series designed specifically for library staff. Each session combines gentle physical postures, breathing techniques, and basic meditation practices to help ease physical tension, manage stress, and build flexibility. Whether you’re new to yoga or a seasoned practitioner, this series welcomes all levels and abilities—no special clothing or equipment required. Just bring yourself and a chair!
Learning Objectives:
- Explore the yogic principle of pratipaksha bhavana (cultivating opposite thought) to reframe internal narratives and foster a more compassionate inner dialogue.
- Apply mindfulness and reflection exercises to real workplace scenarios.
- Identify thought patterns that contribute to stress, self-doubt, or burnout, particularly in service-oriented work environments.
- Practice physical postures that embody balance and help cultivate a balanced mindset.
Hillary Brown, Program and Services Associate, NEO-RLS, is also a certified yoga teacher and former children’s librarian with over a decade of experience in public libraries. She specializes in making yoga accessible to all and is passionate about supporting the well-being of library workers through mindful movement, meditation and breath work. Hillary believes that, like libraries, yoga should be welcoming to everyone.Location: Online via Zoom
Cybersecurity for Library Staff
9/3/2025
Be Aware and Be Prepared - Learn the who, what, when, where, why, and how of the current cyber security risks, attacks, concerns and what you can do to protect not only yourself, your company but also your family, friends and other relations from becoming a statistic. For all library staff.
Presenter:
Location: Online via Zoom
9/3/2025
Be Aware and Be Prepared - Learn the who, what, when, where, why, and how of the current cyber security risks, attacks, concerns and what you can do to protect not only yourself, your company but also your family, friends and other relations from becoming a statistic. For all library staff.
Presenter:
Ed Slusarski, President of Regarding Your Systems, LLC (Cyber Consulting Company) - He graduated college with a triple major in Accounting, Finance, and Management and a minor in Computer Science. He started his business career in public accounting, serving very diverse set of clienteles. In his career, he continued to focus on becoming an integrated consulting expert as he progressed through various industries - manufacturing, financial, retail, and mining - which were US and internationally based companies. He continued to refine his skills by: 1) obtaining his MBA/MSMIS degree from Case Western Reserve University’s Weatherhead School of Management; and 2) conducting research, analysis, and studies in the business, operational, and IT fields with the culmination of certifications in key IT security and governance, risk management, and business management fields. He continues to learn and adapt to the ever-changing business/IT environment by obtaining training and seeking certifications in his areas of study and interest (Dark Web, Artificial Intelligence, IoT devices, quantum computing). While his consulting practice does address large companies (Eaton, Timken Steel, Hyster Yale), he strives to help the medium to small businesses the most.
Location: Online via Zoom
Cybersecurity for Library Staff
9/3/2025
Recorded 9/3/25
Be Aware and Be Prepared - Learn the who, what, when, where, why, and how of the current cyber security risks, attacks, concerns and what you can do to protect not only yourself, your company but also your family, friends and other relations from becoming a statistic. For all library staff.
Presenter:
Location: Online via Zoom
9/3/2025
Recorded 9/3/25 Be Aware and Be Prepared - Learn the who, what, when, where, why, and how of the current cyber security risks, attacks, concerns and what you can do to protect not only yourself, your company but also your family, friends and other relations from becoming a statistic. For all library staff.
Presenter:
Ed Slusarski, President of Regarding Your Systems, LLC (Cyber Consulting Company) - He graduated college with a triple major in Accounting, Finance, and Management and a minor in Computer Science. He started his business career in public accounting, serving very diverse set of clienteles. In his career, he continued to focus on becoming an integrated consulting expert as he progressed through various industries - manufacturing, financial, retail, and mining - which were US and internationally based companies. He continued to refine his skills by: 1) obtaining his MBA/MSMIS degree from Case Western Reserve University’s Weatherhead School of Management; and 2) conducting research, analysis, and studies in the business, operational, and IT fields with the culmination of certifications in key IT security and governance, risk management, and business management fields. He continues to learn and adapt to the ever-changing business/IT environment by obtaining training and seeking certifications in his areas of study and interest (Dark Web, Artificial Intelligence, IoT devices, quantum computing). While his consulting practice does address large companies (Eaton, Timken Steel, Hyster Yale), he strives to help the medium to small businesses the most.
Location: Online via Zoom
Genealogy Active Learning Community Meeting
9/4/2025
Location: Online via Zoom
9/4/2025
We’re excited to unveil a fresh approach to professional connection and collaboration. Our traditional networking meetings are now Active Learning Communities—dynamic spaces designed for shared learning, real conversation, and practical support.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges. You'll also get a guided introduction to our new message boards, which will help keep the conversation going long after the meeting ends.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Hillary Brown.
Location: Online via Zoom
Lead with Clarity: Intentional Communication for Library Supervisors
9/10/2025
Supervisors and leaders set the tone for communication in the workplace. This webinar focuses on strengthening leadership communication through intentional dialogue, supportive feedback, and responsive listening. You will learn how to reduce communication apprehension (for you and your staff), navigate challenging conversations with empathy and clarity, and foster a culture of open, respectful feedback.
Learning Objectives:
Dr. Stevie M. Munz is an award-winning teacher and researcher with 13+ years of experience in the communication field. She has led hundreds of discussion forums, presentations, trainings, and workshops. As a published author, her work appears in numerous peer-reviewed publications and popular press outlets.
As a communication expert, she is passionate about developing your communication power skills. From public speaking to relationship communication, conflict, group communication, and so much more—Dr. Munz supports you in transforming your personal and professional communication life!
Location: Online via Zoom
9/10/2025
Supervisors and leaders set the tone for communication in the workplace. This webinar focuses on strengthening leadership communication through intentional dialogue, supportive feedback, and responsive listening. You will learn how to reduce communication apprehension (for you and your staff), navigate challenging conversations with empathy and clarity, and foster a culture of open, respectful feedback.
Learning Objectives:
- Recognize and address communication apprehension to foster a more open communication environment.
- Use intentional communication techniques to give developmental and appreciative feedback effectively.
- Model and promote active listening to support staff engagement and conflict management.
Dr. Stevie M. Munz is an award-winning teacher and researcher with 13+ years of experience in the communication field. She has led hundreds of discussion forums, presentations, trainings, and workshops. As a published author, her work appears in numerous peer-reviewed publications and popular press outlets.As a communication expert, she is passionate about developing your communication power skills. From public speaking to relationship communication, conflict, group communication, and so much more—Dr. Munz supports you in transforming your personal and professional communication life!
Location: Online via Zoom
Lead with Clarity: Intentional Communication for Library Supervisors
9/10/2025
Recorded 9/10/25
Supervisors and leaders set the tone for communication in the workplace. This webinar focuses on strengthening leadership communication through intentional dialogue, supportive feedback, and responsive listening. You will learn how to reduce communication apprehension (for you and your staff), navigate challenging conversations with empathy and clarity, and foster a culture of open, respectful feedback.
Learning Objectives:
Dr. Stevie M. Munz is an award-winning teacher and researcher with 13+ years of experience in the communication field. She has led hundreds of discussion forums, presentations, trainings, and workshops. As a published author, her work appears in numerous peer-reviewed publications and popular press outlets.
As a communication expert, she is passionate about developing your communication power skills. From public speaking to relationship communication, conflict, group communication, and so much more—Dr. Munz supports you in transforming your personal and professional communication life!
Location: Online via Zoom
9/10/2025
Recorded 9/10/25Supervisors and leaders set the tone for communication in the workplace. This webinar focuses on strengthening leadership communication through intentional dialogue, supportive feedback, and responsive listening. You will learn how to reduce communication apprehension (for you and your staff), navigate challenging conversations with empathy and clarity, and foster a culture of open, respectful feedback.
Learning Objectives:
- Recognize and address communication apprehension to foster a more open communication environment.
- Use intentional communication techniques to give developmental and appreciative feedback effectively.
- Model and promote active listening to support staff engagement and conflict management.
Dr. Stevie M. Munz is an award-winning teacher and researcher with 13+ years of experience in the communication field. She has led hundreds of discussion forums, presentations, trainings, and workshops. As a published author, her work appears in numerous peer-reviewed publications and popular press outlets.As a communication expert, she is passionate about developing your communication power skills. From public speaking to relationship communication, conflict, group communication, and so much more—Dr. Munz supports you in transforming your personal and professional communication life!
Location: Online via Zoom
Makerspace Active Learning Community Meeting
9/11/2025
Location: Online via Zoom
9/11/2025
We’re excited to unveil a fresh approach to professional connection and collaboration. Our traditional networking meetings are now Active Learning Communities—dynamic spaces designed for shared learning, real conversation, and practical support.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges. You'll also get a guided introduction to our new message boards, which will help keep the conversation going long after the meeting ends.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online via Zoom
The Power of Civility: Elevating Standards and Transforming Service
9/11/2025
Tired of workplace friction impacting productivity and morale? The solution lies in embracing a revitalized understanding of civility. This isn't about superficial niceties; it's about deeply respecting the diverse perspectives, needs, and identities of your colleagues while honoring your own. As discourtesy increasingly disrupts our workplaces, leading to turnover and poor performance, embedding internal customer service standards that are rooted in civility can make a powerful difference. This workshop offers the next critical step towards strong internal customer service skills: learning what this new civility means, why it's indispensable for a positive and productive environment, and how you can actively cultivate these vital skills.
Learning Objectives:
Mary Frankenfield has worked in the Mansfield/Richland County Public Library system for more than 20 years. During her time at MRCPL, Mary has worked as a page, a clerk, a children's librarian, and a branch manager. She has been in her current position as Deputy Director for a little over seven years. Among her many other duties, Mary has an active role in employee training and development and has presented workshops for NEO-RLS, OLC, and the MRCPL staff.
Location: Online via Zoom
9/11/2025
Tired of workplace friction impacting productivity and morale? The solution lies in embracing a revitalized understanding of civility. This isn't about superficial niceties; it's about deeply respecting the diverse perspectives, needs, and identities of your colleagues while honoring your own. As discourtesy increasingly disrupts our workplaces, leading to turnover and poor performance, embedding internal customer service standards that are rooted in civility can make a powerful difference. This workshop offers the next critical step towards strong internal customer service skills: learning what this new civility means, why it's indispensable for a positive and productive environment, and how you can actively cultivate these vital skills.
Learning Objectives:
- Attendees will have a deeper knowledge of the modern definition, and role, of civility within the scope of internal customer service.
- Attendees will understand the skills necessary for a workplace that prioritizes civility.
- Attendees will be able to develop their own civility skills and know how to put them into practice in the workplace.
Mary Frankenfield has worked in the Mansfield/Richland County Public Library system for more than 20 years. During her time at MRCPL, Mary has worked as a page, a clerk, a children's librarian, and a branch manager. She has been in her current position as Deputy Director for a little over seven years. Among her many other duties, Mary has an active role in employee training and development and has presented workshops for NEO-RLS, OLC, and the MRCPL staff.Location: Online via Zoom
The Power of Civility: Elevating Standards and Transforming Service
9/11/2025
Recorded 9/11/25
Tired of workplace friction impacting productivity and morale? The solution lies in embracing a revitalized understanding of civility. This isn't about superficial niceties; it's about deeply respecting the diverse perspectives, needs, and identities of your colleagues while honoring your own. As discourtesy increasingly disrupts our workplaces, leading to turnover and poor performance, embedding internal customer service standards that are rooted in civility can make a powerful difference. This workshop offers the next critical step towards strong internal customer service skills: learning what this new civility means, why it's indispensable for a positive and productive environment, and how you can actively cultivate these vital skills.
Learning Objectives:
Mary Frankenfield has worked in the Mansfield/Richland County Public Library system for more than 20 years. During her time at MRCPL, Mary has worked as a page, a clerk, a children's librarian, and a branch manager. She has been in her current position as Deputy Director for a little over seven years. Among her many other duties, Mary has an active role in employee training and development and has presented workshops for NEO-RLS, OLC, and the MRCPL staff.
Location: Online via Zoom
9/11/2025
Recorded 9/11/25Tired of workplace friction impacting productivity and morale? The solution lies in embracing a revitalized understanding of civility. This isn't about superficial niceties; it's about deeply respecting the diverse perspectives, needs, and identities of your colleagues while honoring your own. As discourtesy increasingly disrupts our workplaces, leading to turnover and poor performance, embedding internal customer service standards that are rooted in civility can make a powerful difference. This workshop offers the next critical step towards strong internal customer service skills: learning what this new civility means, why it's indispensable for a positive and productive environment, and how you can actively cultivate these vital skills.
Learning Objectives:
- Attendees will have a deeper knowledge of the modern definition, and role, of civility within the scope of internal customer service.
- Attendees will understand the skills necessary for a workplace that prioritizes civility.
- Attendees will be able to develop their own civility skills and know how to put them into practice in the workplace.
Mary Frankenfield has worked in the Mansfield/Richland County Public Library system for more than 20 years. During her time at MRCPL, Mary has worked as a page, a clerk, a children's librarian, and a branch manager. She has been in her current position as Deputy Director for a little over seven years. Among her many other duties, Mary has an active role in employee training and development and has presented workshops for NEO-RLS, OLC, and the MRCPL staff.Location: Online via Zoom
Human Resource/Fiscal Officer Active Learning Community Meeting
9/12/2025
Location: Online via Zoom
9/12/2025
We’re excited to unveil a fresh approach to professional connection and collaboration. Our traditional networking meetings are now Active Learning Communities—dynamic spaces designed for shared learning, real conversation, and practical support.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges. You'll also get a guided introduction to our new message boards, which will help keep the conversation going long after the meeting ends.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Yvette Wasko.
Location: Online via Zoom
Canva II: Designing Impactful Flyers and Print Materials
9/17/2025
Print materials remain essential tools to inform, engage, and inspire their communities. This intermediate-level course focuses on creating effective, professional-quality print pieces such as flyers, posters, and other print materials using Canva.
We will explore layout strategies, content development, and visual branding techniques to produce materials that stand out. Whether promoting events, services, or seasonal campaigns, you'll gain the skills to create polished print materials that reflect your library’s mission and voice.
This course is beneficial for those with basic Canva knowledge.
Learning Objectives:
Heather Feenaughty is the PR/Marketing Manager at Westlake Porter Public Library. Heather brings over 14 years' experience in marketing and public relations. She served as a Public Affairs Broadcast Journalist in the U.S. Army for five years and spent seven years at Case Western Reserve University’s Undergraduate Admissions marketing team. Heather has been in the library world for almost 3 years and plans to add many more. Heather has yet to receive the prestigious Cannes Lions Award for Creative Effectiveness but is a five-time local scarecrow contest winner (should be six), won a Rosette at the Cuyahoga County Fair in the crochet division, and spear-headed WPPL’s 2024 Westlake in Bloom first place win.
Location: Online via Zoom
9/17/2025
Print materials remain essential tools to inform, engage, and inspire their communities. This intermediate-level course focuses on creating effective, professional-quality print pieces such as flyers, posters, and other print materials using Canva.
We will explore layout strategies, content development, and visual branding techniques to produce materials that stand out. Whether promoting events, services, or seasonal campaigns, you'll gain the skills to create polished print materials that reflect your library’s mission and voice.
This course is beneficial for those with basic Canva knowledge.
Learning Objectives:
- Design visually appealing and brand-consistent flyers using features like custom templates, brand kits, and Canva elements.
- Optimize print layouts for different formats such as letter-size flyers, half-sheets, posters, brochures) to meet varied library needs and display spaces.
- Incorporate design best practices including visual hierarchy, accessibility, and layout techniques to improve flyer readability and effectiveness across print and digital formats.
Heather Feenaughty is the PR/Marketing Manager at Westlake Porter Public Library. Heather brings over 14 years' experience in marketing and public relations. She served as a Public Affairs Broadcast Journalist in the U.S. Army for five years and spent seven years at Case Western Reserve University’s Undergraduate Admissions marketing team. Heather has been in the library world for almost 3 years and plans to add many more. Heather has yet to receive the prestigious Cannes Lions Award for Creative Effectiveness but is a five-time local scarecrow contest winner (should be six), won a Rosette at the Cuyahoga County Fair in the crochet division, and spear-headed WPPL’s 2024 Westlake in Bloom first place win.Location: Online via Zoom
Canva II: Designing Impactful Flyers and Print Materials
9/17/2025
Recorded: 9/17/25
Print materials remain essential tools to inform, engage, and inspire their communities. This intermediate-level course focuses on creating effective, professional-quality print pieces such as flyers, posters, and other print materials using Canva.
We will explore layout strategies, content development, and visual branding techniques to produce materials that stand out. Whether promoting events, services, or seasonal campaigns, you'll gain the skills to create polished print materials that reflect your library’s mission and voice.
This course is beneficial for those with basic Canva knowledge.
Learning Objectives:
Heather Feenaughty is the PR/Marketing Manager at Westlake Porter Public Library. Heather brings over 14 years' experience in marketing and public relations. She served as a Public Affairs Broadcast Journalist in the U.S. Army for five years and spent seven years at Case Western Reserve University’s Undergraduate Admissions marketing team. Heather has been in the library world for almost 3 years and plans to add many more. Heather has yet to receive the prestigious Cannes Lions Award for Creative Effectiveness but is a five-time local scarecrow contest winner (should be six), won a Rosette at the Cuyahoga County Fair in the crochet division, and spear-headed WPPL’s 2024 Westlake in Bloom first place win.
Location: Online via Zoom
9/17/2025
Recorded: 9/17/25Print materials remain essential tools to inform, engage, and inspire their communities. This intermediate-level course focuses on creating effective, professional-quality print pieces such as flyers, posters, and other print materials using Canva.
We will explore layout strategies, content development, and visual branding techniques to produce materials that stand out. Whether promoting events, services, or seasonal campaigns, you'll gain the skills to create polished print materials that reflect your library’s mission and voice.
This course is beneficial for those with basic Canva knowledge.
Learning Objectives:
- Design visually appealing and brand-consistent flyers using features like custom templates, brand kits, and Canva elements.
- Optimize print layouts for different formats such as letter-size flyers, half-sheets, posters, brochures) to meet varied library needs and display spaces.
- Incorporate design best practices including visual hierarchy, accessibility, and layout techniques to improve flyer readability and effectiveness across print and digital formats.
Heather Feenaughty is the PR/Marketing Manager at Westlake Porter Public Library. Heather brings over 14 years' experience in marketing and public relations. She served as a Public Affairs Broadcast Journalist in the U.S. Army for five years and spent seven years at Case Western Reserve University’s Undergraduate Admissions marketing team. Heather has been in the library world for almost 3 years and plans to add many more. Heather has yet to receive the prestigious Cannes Lions Award for Creative Effectiveness but is a five-time local scarecrow contest winner (should be six), won a Rosette at the Cuyahoga County Fair in the crochet division, and spear-headed WPPL’s 2024 Westlake in Bloom first place win.Location: Online via Zoom
Do More with Less: Modern Category2 E-Rate Strategies for Libraries
9/17/2025
In today’s climate of tightening budgets and growing community needs, libraries are expected to do more with less. Despite the overwhelming need for funding, millions of dollars in federal E-Rate funding, specifically Category 2 dollars, go unused each year. This webinar will explore how libraries can reframe technology as a strategic utility and leverage available funding to enhance community services, modernize collections, and strengthen digital infrastructure.
Join us as we review funding usage across Ohio libraries, share insights on eligible services, and offer practical guidance on how to apply E-Rate more effectively to support your library’s mission.
Learning Objectives
By the end of this session, attendees will be able to:
Suzy Nash is a SLED Account Executive at DataServ, living and working in Northeast Ohio. With over 25 years of experience in the public and education sectors, Suzy has dedicated her career to supporting organizations that serve communities.
Her professional journey spans workforce development with the City of Cleveland, higher education recruitment and counseling, and K–12 support through digital content and library resources. Today, she partners with school districts, public libraries and municipal entities to deliver the technology infrastructure and cybersecurity solutions they need to fulfill their missions.
In an environment of limited resources and rising demands on public institutions, Suzy helps her partners focus on what matters most—service delivery—by managing the complex technology that powers it.
Tom Munson has held various sales and sales leadership positions at technology companies serving public sector entities over his 41-year career. He believes that public institutions play a critical role in improving lives and that technology is key to delivering those services efficiently and effectively.
Tom resides in Dublin, Ohio with his wife. They have three grown children, all thriving in their careers. Outside of work, Tom enjoys sports, traveling, and spending time with family and friends. He is also a long-time youth sports coach and currently officiates varsity high school basketball in Ohio.
Location: Online via Zoom
9/17/2025
In today’s climate of tightening budgets and growing community needs, libraries are expected to do more with less. Despite the overwhelming need for funding, millions of dollars in federal E-Rate funding, specifically Category 2 dollars, go unused each year. This webinar will explore how libraries can reframe technology as a strategic utility and leverage available funding to enhance community services, modernize collections, and strengthen digital infrastructure.
Join us as we review funding usage across Ohio libraries, share insights on eligible services, and offer practical guidance on how to apply E-Rate more effectively to support your library’s mission.
Learning Objectives
By the end of this session, attendees will be able to:
- Recognize the untapped potential of E-Rate Category 2 funding by reviewing actual library usage data across Ohio.
- Understand which services and technologies are eligible under Category 2, with a special emphasis on Managed Internal Broadband Services (MIBS).
- Rethink budgeting and staffing priorities by treating technology as a utility, thus freeing up personnel to focus on strategic community impact, collection development, and service delivery.
Suzy Nash is a SLED Account Executive at DataServ, living and working in Northeast Ohio. With over 25 years of experience in the public and education sectors, Suzy has dedicated her career to supporting organizations that serve communities.Her professional journey spans workforce development with the City of Cleveland, higher education recruitment and counseling, and K–12 support through digital content and library resources. Today, she partners with school districts, public libraries and municipal entities to deliver the technology infrastructure and cybersecurity solutions they need to fulfill their missions.
In an environment of limited resources and rising demands on public institutions, Suzy helps her partners focus on what matters most—service delivery—by managing the complex technology that powers it.
Tom Munson has held various sales and sales leadership positions at technology companies serving public sector entities over his 41-year career. He believes that public institutions play a critical role in improving lives and that technology is key to delivering those services efficiently and effectively.Tom resides in Dublin, Ohio with his wife. They have three grown children, all thriving in their careers. Outside of work, Tom enjoys sports, traveling, and spending time with family and friends. He is also a long-time youth sports coach and currently officiates varsity high school basketball in Ohio.
Location: Online via Zoom
Do More with Less: Modern Category2 E-Rate Strategies for Libraries
9/17/2025
In today’s climate of tightening budgets and growing community needs, libraries are expected to do more with less. Despite the overwhelming need for funding, millions of dollars in federal E-Rate funding, specifically Category 2 dollars, go unused each year. This webinar will explore how libraries can reframe technology as a strategic utility and leverage available funding to enhance community services, modernize collections, and strengthen digital infrastructure.
Join us as we review funding usage across Ohio libraries, share insights on eligible services, and offer practical guidance on how to apply E-Rate more effectively to support your library’s mission.
Learning Objectives
By the end of this session, attendees will be able to:
Suzy Nash is a SLED Account Executive at DataServ, living and working in Northeast Ohio. With over 25 years of experience in the public and education sectors, Suzy has dedicated her career to supporting organizations that serve communities.
Her professional journey spans workforce development with the City of Cleveland, higher education recruitment and counseling, and K–12 support through digital content and library resources. Today, she partners with school districts, public libraries and municipal entities to deliver the technology infrastructure and cybersecurity solutions they need to fulfill their missions.
In an environment of limited resources and rising demands on public institutions, Suzy helps her partners focus on what matters most—service delivery—by managing the complex technology that powers it.
Tom Munson has held various sales and sales leadership positions at technology companies serving public sector entities over his 41-year career. He believes that public institutions play a critical role in improving lives and that technology is key to delivering those services efficiently and effectively.
Tom resides in Dublin, Ohio with his wife. They have three grown children, all thriving in their careers. Outside of work, Tom enjoys sports, traveling, and spending time with family and friends. He is also a long-time youth sports coach and currently officiates varsity high school basketball in Ohio.
Location: Online via Zoom
9/17/2025
In today’s climate of tightening budgets and growing community needs, libraries are expected to do more with less. Despite the overwhelming need for funding, millions of dollars in federal E-Rate funding, specifically Category 2 dollars, go unused each year. This webinar will explore how libraries can reframe technology as a strategic utility and leverage available funding to enhance community services, modernize collections, and strengthen digital infrastructure.
Join us as we review funding usage across Ohio libraries, share insights on eligible services, and offer practical guidance on how to apply E-Rate more effectively to support your library’s mission.
Learning Objectives
By the end of this session, attendees will be able to:
- Recognize the untapped potential of E-Rate Category 2 funding by reviewing actual library usage data across Ohio.
- Understand which services and technologies are eligible under Category 2, with a special emphasis on Managed Internal Broadband Services (MIBS).
- Rethink budgeting and staffing priorities by treating technology as a utility, thus freeing up personnel to focus on strategic community impact, collection development, and service delivery.
Suzy Nash is a SLED Account Executive at DataServ, living and working in Northeast Ohio. With over 25 years of experience in the public and education sectors, Suzy has dedicated her career to supporting organizations that serve communities.Her professional journey spans workforce development with the City of Cleveland, higher education recruitment and counseling, and K–12 support through digital content and library resources. Today, she partners with school districts, public libraries and municipal entities to deliver the technology infrastructure and cybersecurity solutions they need to fulfill their missions.
In an environment of limited resources and rising demands on public institutions, Suzy helps her partners focus on what matters most—service delivery—by managing the complex technology that powers it.
Tom Munson has held various sales and sales leadership positions at technology companies serving public sector entities over his 41-year career. He believes that public institutions play a critical role in improving lives and that technology is key to delivering those services efficiently and effectively.Tom resides in Dublin, Ohio with his wife. They have three grown children, all thriving in their careers. Outside of work, Tom enjoys sports, traveling, and spending time with family and friends. He is also a long-time youth sports coach and currently officiates varsity high school basketball in Ohio.
Location: Online via Zoom
Chair Yoga for Library Workers Series: Roles and Right Actions
9/24/2025
Support your well-being with this chair yoga series designed specifically for library staff. Each session combines gentle physical postures, breathing techniques, and basic meditation practices to help ease physical tension, manage stress, and build flexibility. Whether you’re new to yoga or a seasoned practitioner, this series welcomes all levels and abilities—no special clothing or equipment required. Just bring yourself and a chair!
Learning Objectives:
Hillary Brown, Program and Services Associate, NEO-RLS, is also a certified yoga teacher and former children’s librarian with over a decade of experience in public libraries. She specializes in making yoga accessible to all and is passionate about supporting the well-being of library workers through mindful movement, meditation and breath work. Hillary believes that, like libraries, yoga should be welcoming to everyone.
Location: Online via Zoom
9/24/2025
Support your well-being with this chair yoga series designed specifically for library staff. Each session combines gentle physical postures, breathing techniques, and basic meditation practices to help ease physical tension, manage stress, and build flexibility. Whether you’re new to yoga or a seasoned practitioner, this series welcomes all levels and abilities—no special clothing or equipment required. Just bring yourself and a chair!
Learning Objectives:
- Explore the yogic principle of dharma (right action) to reflect on healthy, sustainable ways to serve your community without experiencing burnout.
- Examine the concept of “vocational awe” in libraries and its impact on personal well-being.
- Use mindful movement and meditation to reconnect with intrinsic motivation, purpose, and inner alignment in one’s professional role.
- Develop tools for self-compassion and boundary-setting that support quality service while honoring personal needs and limitations.
Hillary Brown, Program and Services Associate, NEO-RLS, is also a certified yoga teacher and former children’s librarian with over a decade of experience in public libraries. She specializes in making yoga accessible to all and is passionate about supporting the well-being of library workers through mindful movement, meditation and breath work. Hillary believes that, like libraries, yoga should be welcoming to everyone.Location: Online via Zoom
Chair Yoga for Library Workers Series: Roles and Right Actions
9/24/2025
Recorded: 9/24/25
Support your well-being with this chair yoga series designed specifically for library staff. Each session combines gentle physical postures, breathing techniques, and basic meditation practices to help ease physical tension, manage stress, and build flexibility. Whether you’re new to yoga or a seasoned practitioner, this series welcomes all levels and abilities—no special clothing or equipment required. Just bring yourself and a chair!
Learning Objectives:
Hillary Brown, Program and Services Associate, NEO-RLS, is also a certified yoga teacher and former children’s librarian with over a decade of experience in public libraries. She specializes in making yoga accessible to all and is passionate about supporting the well-being of library workers through mindful movement, meditation and breath work. Hillary believes that, like libraries, yoga should be welcoming to everyone.
Location: Online via Zoom
9/24/2025
Recorded: 9/24/25Support your well-being with this chair yoga series designed specifically for library staff. Each session combines gentle physical postures, breathing techniques, and basic meditation practices to help ease physical tension, manage stress, and build flexibility. Whether you’re new to yoga or a seasoned practitioner, this series welcomes all levels and abilities—no special clothing or equipment required. Just bring yourself and a chair!
Learning Objectives:
- Explore the yogic principle of dharma (right action) to reflect on healthy, sustainable ways to serve your community without experiencing burnout.
- Examine the concept of “vocational awe” in libraries and its impact on personal well-being.
- Use mindful movement and meditation to reconnect with intrinsic motivation, purpose, and inner alignment in one’s professional role.
- Develop tools for self-compassion and boundary-setting that support quality service while honoring personal needs and limitations.
Hillary Brown, Program and Services Associate, NEO-RLS, is also a certified yoga teacher and former children’s librarian with over a decade of experience in public libraries. She specializes in making yoga accessible to all and is passionate about supporting the well-being of library workers through mindful movement, meditation and breath work. Hillary believes that, like libraries, yoga should be welcoming to everyone.Location: Online via Zoom
Public Relations and Marketing Active Learning Community Meeting
9/25/2025
Location: Online via Zoom
9/25/2025
We’re excited to unveil a fresh approach to professional connection and collaboration. Our traditional networking meetings are now Active Learning Communities—dynamic spaces designed for shared learning, real conversation, and practical support.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges. You'll also get a guided introduction to our new message boards, which will help keep the conversation going long after the meeting ends.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jill Grunenwald.
Location: Online via Zoom
Time Management: Overcoming Procrastination
9/30/2025
Why do we delay even the simplest tasks? This session explores the psychology behind procrastination and how to break the cycle. Through interactive discussion and self-reflection, participants will identify their personal procrastination triggers and the hidden costs of delay. Using practical techniques like time-blocking, the 5-minute rule, and accountability tools, this session equips attendees with the skills to turn intention into action. It's not just about getting things done—it's about building momentum and confidence in your workflow.
Learning Objectives:
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.
Location: Online via Zoom
9/30/2025
Why do we delay even the simplest tasks? This session explores the psychology behind procrastination and how to break the cycle. Through interactive discussion and self-reflection, participants will identify their personal procrastination triggers and the hidden costs of delay. Using practical techniques like time-blocking, the 5-minute rule, and accountability tools, this session equips attendees with the skills to turn intention into action. It's not just about getting things done—it's about building momentum and confidence in your workflow.
Learning Objectives:
- Understand the root causes of procrastination
- Identify your procrastination patterns and triggers
- Apply quick-start strategies to overcome task avoidance
- Create a personal action plan to maintain motivation
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.Location: Online via Zoom
Time Management: Overcoming Procrastination
9/30/2025
Why do we delay even the simplest tasks? This session explores the psychology behind procrastination and how to break the cycle. Through interactive discussion and self-reflection, participants will identify their personal procrastination triggers and the hidden costs of delay. Using practical techniques like time-blocking, the 5-minute rule, and accountability tools, this session equips attendees with the skills to turn intention into action. It's not just about getting things done—it's about building momentum and confidence in your workflow.
Learning Objectives:
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.
Location: Online via Zoom
9/30/2025
Why do we delay even the simplest tasks? This session explores the psychology behind procrastination and how to break the cycle. Through interactive discussion and self-reflection, participants will identify their personal procrastination triggers and the hidden costs of delay. Using practical techniques like time-blocking, the 5-minute rule, and accountability tools, this session equips attendees with the skills to turn intention into action. It's not just about getting things done—it's about building momentum and confidence in your workflow.Learning Objectives:
- Understand the root causes of procrastination
- Identify your procrastination patterns and triggers
- Apply quick-start strategies to overcome task avoidance
- Create a personal action plan to maintain motivation
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.Location: Online via Zoom
2025-2026 Leadership Academy
10/1/2025
NEO-RLS Introduces the 2025-2026 Leadership Academy
What does it mean to be a leader and how do the skills needed differ from those needed to be a good manager? Many people struggle with how to leave behind former priorities and mindsets when they enter a leadership role. Learning how to balance implementation with vision, connect with others in order to achieve goals, become an effective decision-maker and develop others are all important skills that help build alignment with direct reports and across an organization. The Leadership Academy will focus on enhancing the skills you already have and building new ones in order to assist you in developing a vision of how you can confidently move into the future as a leader.
Learning Objectives:
Ned Parks has had a rich and varied life that has taken him from police officer to helicopter pilot to successful entrepreneur with management and leadership positions in the journey.
Session 2:
Wednesday, November 5, 2025 at Bainbridge Branch of Geauga County Public Library
9:30 am - 3:30 pm
Presenter:
Mary Frankenfield has worked in the Mansfield/Richland County Public Library system for more than 20 years. During her time at MRCPL, Mary has worked as a page, a clerk, a children's librarian, and a branch manager. She has been in her current position as Deputy Director for a little over seven years. Among her many other duties, Mary has an active role in employee training and development and has presented workshops for NEO-RLS, OLC, and the
Session 4
Thursday, January 8, 2026 from 10:00 am - 11:30 am From Your Desktop
Strategic Leadership
In today's dynamic library environment, mastering the art of strategic leadership is more crucial than ever. As libraries evolve to meet the challenges of a digital era, leaders must adeptly navigate the intersection of strategy, leadership, operations, and management. This webinar offers participants a comprehensive understanding of how strategic vision and effective leadership can shape the future of library services
Learning objectives:
Afternoon Session: Develop Your Teams by Building on Strengths
Teams are a critical unit at your library - it’s where people learn, share, and feel connected. How can we better develop our teams to ensure positive working relationships and job satisfaction? This session will go deep into team building (but not in a “let’s do a ropes course!” way!). We’ll share the theory behind how teams develop their dynamics and cultures and several proven approaches to using a strengths-based approach for intentionally cultivating a productive environment.
Learning Objectives:
Morning Session: Accountability at the Core: Manager’s Response to Pride and Entitlement in the Workplace
In the complex landscape of the post pandemic, fostering a culture of accountability is not just a goal; it's a necessity!
A midst the comprehensive interplay of organizational dynamics, few threads are as complex and pervasive as pride and entitlement. These two formidable barriers have the potential to obstruct the path to accountability, stifling progress, and hindering growth.
Now, more than ever, leaders must confront these challenges head-on, charting a course towards a future defined by humility, integrity, and unwavering accountability. In this session tailored for HR professionals, we will embark on a journey to unravel the intricacies of pride and entitlement, exploring how they intersect with accountability and, more importantly, how we can overcome them to cultivate a culture of responsibility and excellence within our organizations.
Learning Objectives:
Location: Twinsburg Public Library
10050 Ravenna Rd.
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
10/1/2025
NEO-RLS Introduces the 2025-2026 Leadership AcademyWhat does it mean to be a leader and how do the skills needed differ from those needed to be a good manager? Many people struggle with how to leave behind former priorities and mindsets when they enter a leadership role. Learning how to balance implementation with vision, connect with others in order to achieve goals, become an effective decision-maker and develop others are all important skills that help build alignment with direct reports and across an organization. The Leadership Academy will focus on enhancing the skills you already have and building new ones in order to assist you in developing a vision of how you can confidently move into the future as a leader.
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The Academy is a blended course which runs from October through May and consists of 5 face-to-face workshops, plus 3 webinars.
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We recommend that you attend the Academy in its entirety in order to maximize your learning
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Archives of live webinars will be available at your convenience for those attending the Academy in its entirety and experiencing a scheduling conflict
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Live webinars will be available individually for registration for those NOT attending the Academy in its entirety
Session 1
Wednesday, October 1, 2025 - Twinsburg Public Library
9:30 am - 3:30 pm
Everything DiSC® on Catalyst™
Wednesday, October 1, 2025 - Twinsburg Public Library
9:30 am - 3:30 pm
Everything DiSC® on Catalyst™
Everything DiSC® on Catalyst™ is a personal development learning experience that equips people with the social and emotional know-how for more effective interactions at work—no matter who or where they are.
Learning Objectives:
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Better understand themselves
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Appreciate and value differences in perspective and approach
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Adapt to the unique needs of each person or situation they encounter
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Connect with colleagues through the Catalyst platform
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Gain access tips to help work better with different DiSC styles in a variety of situations
Presenter:
Ned Parks has had a rich and varied life that has taken him from police officer to helicopter pilot to successful entrepreneur with management and leadership positions in the journey.He brings this experience to his consulting practice as a global provider of business consulting and staff development services that help organizations improve management and strategic competencies enhance customer service and improve employee engagement efforts.
Session 2:
Wednesday, November 5, 2025 at Bainbridge Branch of Geauga County Public Library
9:30 am - 3:30 pm
Morning Session: Get Smart About Emotional Intelligence: Enhance Your Effectiveness
People with higher emotional intelligence tend to be better decision makers, more effective leaders, more resilient, better communicators, have more self-awareness and self-control, and more success in life overall. Emotional intelligence is being able to identify and manage your emotions and those of others. It is crucial for working collaboratively and effectively and having difficult conversations.
In this interactive workshop we will discuss emotional intelligence and ways to improve it. The exercises will walk you through activities that help you explore your emotions, improve communication skills, and build empathy.
Discover how to harness the power of emotions for more effective interactions!
Learning Objectives:
People with higher emotional intelligence tend to be better decision makers, more effective leaders, more resilient, better communicators, have more self-awareness and self-control, and more success in life overall. Emotional intelligence is being able to identify and manage your emotions and those of others. It is crucial for working collaboratively and effectively and having difficult conversations.
In this interactive workshop we will discuss emotional intelligence and ways to improve it. The exercises will walk you through activities that help you explore your emotions, improve communication skills, and build empathy.
Discover how to harness the power of emotions for more effective interactions!
Learning Objectives:
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Define emotional intelligence and describe the 5 elements of it
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Explain the benefits of emotional intelligence in the workplace
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Describe 4 ways you can improve EI
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Identify personal areas for improvement (and resources for working on them)
Presenter:
Laura Greco is a certified wellness coach, author, and speaker/trainer with a 20+ year background in nursing who helps professionals eliminate burnout, manage stress, create life balance, and rekindle their sense of purpose and joy. She believes that self-care (body, mind, and spirit) is the basis for well-being and that we all have the capacity to make positive lifestyle changes. Her books include Wellness Made Simple, and Wellness Made Simple-for Residents. For more information please visit her website
www.YouBloomWellness.com .
Laura has a BSN (University of Michigan), Master in Adult Education (Penn State), training from HeartMath and the Mass General Benson Henry Mind Body Institute, and certifications in wellness coaching from both Wellcoaches and Center for Credentialing and Education.
Afternoon Session: We Need to Talk: A Step by Step Guide to Difficult Conversations
This highly interactive session will give participants the tools for having difficult conversations that achieve results. Participants will learn, and practice, a step by step process for managing difficult conversations about a variety of workplace issues.
Learning Objectives:
Presenter:
Barbara Baker is a former Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assisted parties in collective bargaining negotiations and mediated labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
Session 3
Thursday, December 4, 2025 from 10:00 am to 11:30 am From Your Desktop
You’re Not Alone: The Power of Peer Support in Management
Becoming a manager is a significant step, bringing exciting new challenges and shifts in how you approach your work yet, it often comes with a surprising sense of isolation. The familiar camaraderie with coworkers fades, leaving you feeling alone when navigating tough decisions or problem-solving. This feeling is especially true for middle managers, who often find themselves caught balancing the needs of front-line staff with the directives of administration. In this interactive workshop, we'll dive into the key issues faced by managers, particularly those in middle management, and explore practical strategies for building stronger peer support. You'll leave the workshop with a clear understanding of the mutual respect, open communication, and shared sense of purpose needed for robust peer relationships. You'll also be equipped with actionable strategies to cultivate an environment where you and other managers can freely share experiences, learn from one another, and collaboratively find solutions that benefit everyone.
Laura Greco is a certified wellness coach, author, and speaker/trainer with a 20+ year background in nursing who helps professionals eliminate burnout, manage stress, create life balance, and rekindle their sense of purpose and joy. She believes that self-care (body, mind, and spirit) is the basis for well-being and that we all have the capacity to make positive lifestyle changes. Her books include Wellness Made Simple, and Wellness Made Simple-for Residents. For more information please visit her websitewww.YouBloomWellness.com .
Laura has a BSN (University of Michigan), Master in Adult Education (Penn State), training from HeartMath and the Mass General Benson Henry Mind Body Institute, and certifications in wellness coaching from both Wellcoaches and Center for Credentialing and Education.
Afternoon Session: We Need to Talk: A Step by Step Guide to Difficult Conversations
This highly interactive session will give participants the tools for having difficult conversations that achieve results. Participants will learn, and practice, a step by step process for managing difficult conversations about a variety of workplace issues.
Learning Objectives:
- Learn steps for successful difficult conversations
- Understand the essence of difficult conversations
- Practice difficult conversation scenarios
- Discuss the sources and costs of workplace conflict
Presenter:
Barbara Baker is a former Commissioner with the Federal Mediation and Conciliation Service (FMCS) in Independence, Ohio. As a Federal Mediator, she assisted parties in collective bargaining negotiations and mediated labor and employment disputes in the private, public and federal sectors. In addition, Ms. Baker trains labor advocates and management in collective bargaining including bargaining processes, contract administration, steward/supervisor training and developing effective labor management committees. She also provides training in communication skills such as conflict resolution, active listening and communication dynamics. Ms. Baker facilitates person to person dialogues as well as group discussions to promote strong workplace relationships.
Session 3
Thursday, December 4, 2025 from 10:00 am to 11:30 am From Your Desktop
You’re Not Alone: The Power of Peer Support in Management
Becoming a manager is a significant step, bringing exciting new challenges and shifts in how you approach your work yet, it often comes with a surprising sense of isolation. The familiar camaraderie with coworkers fades, leaving you feeling alone when navigating tough decisions or problem-solving. This feeling is especially true for middle managers, who often find themselves caught balancing the needs of front-line staff with the directives of administration. In this interactive workshop, we'll dive into the key issues faced by managers, particularly those in middle management, and explore practical strategies for building stronger peer support. You'll leave the workshop with a clear understanding of the mutual respect, open communication, and shared sense of purpose needed for robust peer relationships. You'll also be equipped with actionable strategies to cultivate an environment where you and other managers can freely share experiences, learn from one another, and collaboratively find solutions that benefit everyone.
Presenter:
Mary Frankenfield has worked in the Mansfield/Richland County Public Library system for more than 20 years. During her time at MRCPL, Mary has worked as a page, a clerk, a children's librarian, and a branch manager. She has been in her current position as Deputy Director for a little over seven years. Among her many other duties, Mary has an active role in employee training and development and has presented workshops for NEO-RLS, OLC, and theSession 4
Thursday, January 8, 2026 from 10:00 am - 11:30 am From Your Desktop
Strategic Leadership
In today's dynamic library environment, mastering the art of strategic leadership is more crucial than ever. As libraries evolve to meet the challenges of a digital era, leaders must adeptly navigate the intersection of strategy, leadership, operations, and management. This webinar offers participants a comprehensive understanding of how strategic vision and effective leadership can shape the future of library services
Learning objectives:
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Participants will learn the difference between strategy and leadership skills vs operations and management skills, and will understand the importance of weaving these critical skills together.
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Participants will learn several integral tools for infusing their management style with strategic thinking.
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Participants will discuss trends emanating from the pandemic and discuss potential impacts on future library operations
Presenter:
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.
Session 5
Wednesday, February 11, 2026 from 10 am - 11:15 am from YOUR Desktop
Leading from the Middle: Managing Up and Down Simultaneously
Do you have more than one boss at your library? Do you have lots of responsibility but little authority? Are you working between multiple departments? Are you looking to improve your communication skills with your managers and your direct reports? If you said yes to any of these questions then this webinar can help you communicate better and manage up, and down.
Learning Objectives:
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.Session 5
Wednesday, February 11, 2026 from 10 am - 11:15 am from YOUR Desktop
Leading from the Middle: Managing Up and Down Simultaneously
Do you have more than one boss at your library? Do you have lots of responsibility but little authority? Are you working between multiple departments? Are you looking to improve your communication skills with your managers and your direct reports? If you said yes to any of these questions then this webinar can help you communicate better and manage up, and down.
Learning Objectives:
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Communication techniques for communicating with upper management and employees
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Prioritizing tasks and setting goals
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Performance evaluation strategies: How to better give and receive feedback
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Time management concerns: How to organize and prioritize your time to meet multiple (and sometimes competing) goals
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Planning and organizing meetings from "the middle"
Presenter:
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie has published 5 books, with two coming out in 2022 including a new book co-authored with two school librarians with ABC-CLIO: Advocating Digital Citizenship: Resources for Library and Classroom. In 2021 she received an Outstanding Reference Title award from the Reference & User Services Association of ALA. Carrie is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Her company’s curriculum and work can be found in multiple states and countries. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.
Session 6 -
Wednesday, March 25, 2026 - Location TBA
9:30 am - 4:00 pm
Morning Session: Leading Through Transitions
Change is never easy, but understanding the transition process that leads to adopting a change is a critical skill for library leaders. This session will help you understand the stages of a transition process, where people get stuck (and how to help them if they do!), and how to develop strong team dynamics that support the change. Drawing on the transition theory work of Bruce Feiler, William Bridges, and Susan Bridges, participants will deeply consider the elements of each stage of a transition and how to support themselves, their team, and their colleagues each step of the way, as well as how to head off tension and conflict along the way. While change may never be easy, understanding the transition process that leads to change helps library leaders become more intentional and effective.
Learning Objectives:
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie has published 5 books, with two coming out in 2022 including a new book co-authored with two school librarians with ABC-CLIO: Advocating Digital Citizenship: Resources for Library and Classroom. In 2021 she received an Outstanding Reference Title award from the Reference & User Services Association of ALA. Carrie is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Her company’s curriculum and work can be found in multiple states and countries. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.Session 6 -
Wednesday, March 25, 2026 - Location TBA
9:30 am - 4:00 pm
Morning Session: Leading Through Transitions
Change is never easy, but understanding the transition process that leads to adopting a change is a critical skill for library leaders. This session will help you understand the stages of a transition process, where people get stuck (and how to help them if they do!), and how to develop strong team dynamics that support the change. Drawing on the transition theory work of Bruce Feiler, William Bridges, and Susan Bridges, participants will deeply consider the elements of each stage of a transition and how to support themselves, their team, and their colleagues each step of the way, as well as how to head off tension and conflict along the way. While change may never be easy, understanding the transition process that leads to change helps library leaders become more intentional and effective.
Learning Objectives:
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Gain skills to better communicate about change
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Navigate unintended consequences
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Ensure that the change sticks
Afternoon Session: Develop Your Teams by Building on Strengths
Teams are a critical unit at your library - it’s where people learn, share, and feel connected. How can we better develop our teams to ensure positive working relationships and job satisfaction? This session will go deep into team building (but not in a “let’s do a ropes course!” way!). We’ll share the theory behind how teams develop their dynamics and cultures and several proven approaches to using a strengths-based approach for intentionally cultivating a productive environment.
Learning Objectives:
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Understand the vital role teams play in organizational development and job satisfaction
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Understand the team development model and how to use it with teams
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How to increase job engagement through team connection
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Keys for developing team strengths
Presenter:
Amanda Standerfer’s passion is helping libraries and nonprofit organizations advance so they can create meaningful impact in their communities. Since 2002, Amanda's consulting practice Fast Forward Libraries has worked with libraries and nonprofits on strategic planning, fundraising, organizational development, and capacity building. Amanda has 15 years of experience at various positions in public libraries, most recently as the Director of Community Engagement for The Urbana (IL) Free Library. She also has 7 years of experience working in the philanthropy sector. She has a BA and MA in History from Eastern Illinois University and a MLIS from the University of Illinois at Urbana-Champaign.
Session 7
Thursday, April 16, 2026 - Location TBA
9:30 am - 4:00 pm
Amanda Standerfer’s passion is helping libraries and nonprofit organizations advance so they can create meaningful impact in their communities. Since 2002, Amanda's consulting practice Fast Forward Libraries has worked with libraries and nonprofits on strategic planning, fundraising, organizational development, and capacity building. Amanda has 15 years of experience at various positions in public libraries, most recently as the Director of Community Engagement for The Urbana (IL) Free Library. She also has 7 years of experience working in the philanthropy sector. She has a BA and MA in History from Eastern Illinois University and a MLIS from the University of Illinois at Urbana-Champaign.Session 7
Thursday, April 16, 2026 - Location TBA
9:30 am - 4:00 pm
Morning Session: Accountability at the Core: Manager’s Response to Pride and Entitlement in the Workplace
In the complex landscape of the post pandemic, fostering a culture of accountability is not just a goal; it's a necessity!
A midst the comprehensive interplay of organizational dynamics, few threads are as complex and pervasive as pride and entitlement. These two formidable barriers have the potential to obstruct the path to accountability, stifling progress, and hindering growth.
Now, more than ever, leaders must confront these challenges head-on, charting a course towards a future defined by humility, integrity, and unwavering accountability. In this session tailored for HR professionals, we will embark on a journey to unravel the intricacies of pride and entitlement, exploring how they intersect with accountability and, more importantly, how we can overcome them to cultivate a culture of responsibility and excellence within our organizations.
Learning Objectives:
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Understand the impact of pride and entitlement on organizational culture and accountability.
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Recognize signs and symptoms of entitlement and pride in themselves and their employees.
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Explore root causes that contribute to entitlement and pride, such as upbringing, societal influences, and organizational culture.
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Learn practical strategies for addressing entitlement and pride.
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Discover actionable steps and techniques for promoting a culture of humility, empathy, and accountability in the workplace.
Afternoon Session: Create a Growth Mindset: Guiding your Employees to Resiliency, Grit, Optimism & Forgiveness
Our mindset is the way we think, filter our thoughts and make meaning of a situation. Is mindset fixed, or can we change it – and help others change theirs?
Stanford psychologist Carol Dweck developed the term “growth mindset” after researching motivation, personality and development. Dweck suggests that a growth mindset evolves from an attitude of hard work, learning, training and perseverance. In comparison, individuals with a fixed mindset believe that success comes from innate ability, focus on the rewards of immediate success and dread failure.
Because mindsets are shaped by our environments, organizations can do quite a bit to foster a growth mindset within. The growth mindset is all about learning, growing and continuing to work hard despite setbacks, while a person with a fixed mindset may be embarrassed by and not willing to admit their personal or professional failures.
Growing out of a fixed mindset does not happen overnight. It takes conscious effort to move to a different way of thinking. As Leaders, we can help ourselves, colleagues and ultimately the organization by promoting a growth mindset throughout.
Learning Objectives:
Stanford psychologist Carol Dweck developed the term “growth mindset” after researching motivation, personality and development. Dweck suggests that a growth mindset evolves from an attitude of hard work, learning, training and perseverance. In comparison, individuals with a fixed mindset believe that success comes from innate ability, focus on the rewards of immediate success and dread failure.
Because mindsets are shaped by our environments, organizations can do quite a bit to foster a growth mindset within. The growth mindset is all about learning, growing and continuing to work hard despite setbacks, while a person with a fixed mindset may be embarrassed by and not willing to admit their personal or professional failures.
Growing out of a fixed mindset does not happen overnight. It takes conscious effort to move to a different way of thinking. As Leaders, we can help ourselves, colleagues and ultimately the organization by promoting a growth mindset throughout.
Learning Objectives:
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Identify the difference of a fixed mindset vs. growth mindset, take a self-assessment to determine your mindset
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Realize the importance and define five characteristics of a growth mindset workplace and its’ impact on goal setting and feedback
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Learn the two biggest obstacles to organizational growth mindset and how to overcome them
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Recognize the three common misconceptions that contribute to a false growth mindset and spot your fixed-mindset triggers
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Understand what Neuroplasticity is and how it relates to re-wiring the brain to grow in areas such as resilient, grit, optimism and forgiveness
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Acquire strategies to foster a growth mindset and practice four habits to cultivate a growth mindset in yourself
Presenter:
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.
Session 8
Wednesday, May 6, 2026 - Location TBA
9:30 am - 3:30 pm
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.Session 8
Wednesday, May 6, 2026 - Location TBA
9:30 am - 3:30 pm
Morning Session: Empathetic Leadership: Fostering Trust and Psychological Safety in the Workplace
Erin Turner, LISW-S, is the Intensive Services Program Manager at Crossroads/Beacon Health in Lake County and Adjunct Faculty for Youngstown State School of Social Work Graduate Program. She has worked in community mental health settings for over 20 years as a volunteer, direct service provider, clinical supervisor and program manager. She has extensive experience working with children, adolescents, families and adults with a variety of mental health issues, including trauma, mood disorders and crisis situations. Erin specializes in community-based crisis intervention. Erin has provided multiple trainings within the context of Social Work including Risk Assessment, Trauma, Compassion Fatigue, and Motivational Interviewing.
Afternoon Session: Guided Conversations
Here is your opportunity to ask questions of your peers and share your successes and challenges.
Leadership styles have evolved significantly over the past several decades, making space for more human-centered and emotionally intelligent approaches. Person-Centered Leadership models, such as Empathetic Leadership, not only strengthen connection and trust—but also play a critical role in creating psychologically safe work environments where team members feel valued, respected, and heard.
Please join this engaging conversation to explore the tools and characteristics of Psychological Safety and Empathetic Leadership that help leaders respond effectively to the needs of their employees while cultivating a culture of safety, openness, and inclusion.
Presenter: Erin Turner, LISW-S, is the Intensive Services Program Manager at Crossroads/Beacon Health in Lake County and Adjunct Faculty for Youngstown State School of Social Work Graduate Program. She has worked in community mental health settings for over 20 years as a volunteer, direct service provider, clinical supervisor and program manager. She has extensive experience working with children, adolescents, families and adults with a variety of mental health issues, including trauma, mood disorders and crisis situations. Erin specializes in community-based crisis intervention. Erin has provided multiple trainings within the context of Social Work including Risk Assessment, Trauma, Compassion Fatigue, and Motivational Interviewing. Afternoon Session: Guided Conversations
Here is your opportunity to ask questions of your peers and share your successes and challenges.
Location: Twinsburg Public Library
10050 Ravenna Rd.
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
Cybersecurity for IT and Managers
10/2/2025
Things to be Aware of Going Forward - Join us for a deeper dive for IT staff into what are the risks coming down the road for everyone (deep fakes, voice overs, AI attacks) and the compliance requirements that will be or are being imposed by the States, Governments and Nations that will impact everyone. For IT staff and managers.
Presenter:
Location: Online via Zoom
10/2/2025
Things to be Aware of Going Forward - Join us for a deeper dive for IT staff into what are the risks coming down the road for everyone (deep fakes, voice overs, AI attacks) and the compliance requirements that will be or are being imposed by the States, Governments and Nations that will impact everyone. For IT staff and managers.
Presenter:
Ed Slusarski, President of Regarding Your Systems, LLC (Cyber Consulting Company) - He graduated college with a triple major in Accounting, Finance, and Management and a minor in Computer Science. He started his business career in public accounting, serving very diverse set of clienteles. In his career, he continued to focus on becoming an integrated consulting expert as he progressed through various industries - manufacturing, financial, retail, and mining - which were US and internationally based companies. He continued to refine his skills by: 1) obtaining his MBA/MSMIS degree from Case Western Reserve University’s Weatherhead School of Management; and 2) conducting research, analysis, and studies in the business, operational, and IT fields with the culmination of certifications in key IT security and governance, risk management, and business management fields. He continues to learn and adapt to the ever-changing business/IT environment by obtaining training and seeking certifications in his areas of study and interest (Dark Web, Artificial Intelligence, IoT devices, quantum computing). While his consulting practice does address large companies (Eaton, Timken Steel, Hyster Yale), he strives to help the medium to small businesses the most.
Location: Online via Zoom
Cybersecurity for IT and Managers
10/2/2025
Recorded 10/2/25
Things to be Aware of Going Forward - Join us for a deeper dive for IT staff into what are the risks coming down the road for everyone (deep fakes, voice overs, AI attacks) and the compliance requirements that will be or are being imposed by the States, Governments and Nations that will impact everyone. For IT staff and managers.
Presenter:
Location: Online via Zoom
10/2/2025
Recorded 10/2/25Things to be Aware of Going Forward - Join us for a deeper dive for IT staff into what are the risks coming down the road for everyone (deep fakes, voice overs, AI attacks) and the compliance requirements that will be or are being imposed by the States, Governments and Nations that will impact everyone. For IT staff and managers.
Presenter:
Ed Slusarski, President of Regarding Your Systems, LLC (Cyber Consulting Company) - He graduated college with a triple major in Accounting, Finance, and Management and a minor in Computer Science. He started his business career in public accounting, serving very diverse set of clienteles. In his career, he continued to focus on becoming an integrated consulting expert as he progressed through various industries - manufacturing, financial, retail, and mining - which were US and internationally based companies. He continued to refine his skills by: 1) obtaining his MBA/MSMIS degree from Case Western Reserve University’s Weatherhead School of Management; and 2) conducting research, analysis, and studies in the business, operational, and IT fields with the culmination of certifications in key IT security and governance, risk management, and business management fields. He continues to learn and adapt to the ever-changing business/IT environment by obtaining training and seeking certifications in his areas of study and interest (Dark Web, Artificial Intelligence, IoT devices, quantum computing). While his consulting practice does address large companies (Eaton, Timken Steel, Hyster Yale), he strives to help the medium to small businesses the most.
Location: Online via Zoom
Training / Staff Development Active Learning Community Meeting
10/7/2025
Location: Online via Zoom
10/7/2025
We’re excited to unveil a fresh approach to professional connection and collaboration. Our traditional networking meetings are now Active Learning Communities—dynamic spaces designed for shared learning, real conversation, and practical support.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges. You'll also get a guided introduction to our new message boards, which will help keep the conversation going long after the meeting ends.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online via Zoom
Directors/Deputy Directors Active Learning Community Meeting
10/8/2025
Location: Online
Via Zoom
10/8/2025
We’re excited to unveil a fresh approach to professional connection and collaboration. Our traditional networking meetings are now Active Learning Communities—dynamic spaces designed for shared learning, real conversation, and practical support.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges. You'll also get a guided introduction to our new message boards, which will help keep the conversation going long after the meeting ends.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online
Via Zoom
Doing What Matters: Values in the Library
10/8/2025
Our values are the lens through which we interpret the world. They are the principles that guide our thoughts, actions, and behaviors. When we consciously and intentionally leverage our core values in our work, it gives us a sense of confidence, meaning, and purpose. It also helps us navigate conflict and consensus with grace and courage. In this workshop, individuals will reflect on the core values they bring to their work and how to use their values with more intention. Walk away ready to plan for how to use values with more intention in communication, work activities, and interactions with others.
Learning Objectives:
• Identify personal core values
• Plan for how to use core values in daily work for more meaning, satisfaction, and excellence
• Understanding and techniques for dealing with values conflicts
Presenter:
Sharon Morris has worked in library development for over 20 years and conducts workshops, courses, and leadership institutes throughout the country. Her interests are leadership, research, management, supervision, communications, wellness & libraries, play, values, improv comedy, and insight. Sharon takes an asset-based approach to learning and invites all to engage. She has earned an MLIS and PhD in Managerial Leadership in Libraries. Her workshops and webinars are designed based on adult learning theory and include experiential learning, content informed by research, "fun" aspects, and time for reflection and planning to apply concepts in the workplace.
Location: Online via Zoom
10/8/2025
Our values are the lens through which we interpret the world. They are the principles that guide our thoughts, actions, and behaviors. When we consciously and intentionally leverage our core values in our work, it gives us a sense of confidence, meaning, and purpose. It also helps us navigate conflict and consensus with grace and courage. In this workshop, individuals will reflect on the core values they bring to their work and how to use their values with more intention. Walk away ready to plan for how to use values with more intention in communication, work activities, and interactions with others.
Learning Objectives:
• Identify personal core values
• Plan for how to use core values in daily work for more meaning, satisfaction, and excellence
• Understanding and techniques for dealing with values conflicts
Presenter:
Sharon Morris has worked in library development for over 20 years and conducts workshops, courses, and leadership institutes throughout the country. Her interests are leadership, research, management, supervision, communications, wellness & libraries, play, values, improv comedy, and insight. Sharon takes an asset-based approach to learning and invites all to engage. She has earned an MLIS and PhD in Managerial Leadership in Libraries. Her workshops and webinars are designed based on adult learning theory and include experiential learning, content informed by research, "fun" aspects, and time for reflection and planning to apply concepts in the workplace.Location: Online via Zoom
Doing What Matters: Values in the Library
10/8/2025
Recorded 10/8/25
Our values are the lens through which we interpret the world. They are the principles that guide our thoughts, actions, and behaviors. When we consciously and intentionally leverage our core values in our work, it gives us a sense of confidence, meaning, and purpose. It also helps us navigate conflict and consensus with grace and courage. In this workshop, individuals will reflect on the core values they bring to their work and how to use their values with more intention. Walk away ready to plan for how to use values with more intention in communication, work activities, and interactions with others.
Learning Objectives:
• Identify personal core values
• Plan for how to use core values in daily work for more meaning, satisfaction, and excellence
• Understanding and techniques for dealing with values conflicts
Presenter:
Sharon Morris has worked in library development for over 20 years and conducts workshops, courses, and leadership institutes throughout the country. Her interests are leadership, research, management, supervision, communications, wellness & libraries, play, values, improv comedy, and insight. Sharon takes an asset-based approach to learning and invites all to engage. She has earned an MLIS and PhD in Managerial Leadership in Libraries. Her workshops and webinars are designed based on adult learning theory and include experiential learning, content informed by research, "fun" aspects, and time for reflection and planning to apply concepts in the workplace.
Location: Online via Zoom
10/8/2025
Recorded 10/8/25Our values are the lens through which we interpret the world. They are the principles that guide our thoughts, actions, and behaviors. When we consciously and intentionally leverage our core values in our work, it gives us a sense of confidence, meaning, and purpose. It also helps us navigate conflict and consensus with grace and courage. In this workshop, individuals will reflect on the core values they bring to their work and how to use their values with more intention. Walk away ready to plan for how to use values with more intention in communication, work activities, and interactions with others.
Learning Objectives:
• Identify personal core values
• Plan for how to use core values in daily work for more meaning, satisfaction, and excellence
• Understanding and techniques for dealing with values conflicts
Presenter:
Sharon Morris has worked in library development for over 20 years and conducts workshops, courses, and leadership institutes throughout the country. Her interests are leadership, research, management, supervision, communications, wellness & libraries, play, values, improv comedy, and insight. Sharon takes an asset-based approach to learning and invites all to engage. She has earned an MLIS and PhD in Managerial Leadership in Libraries. Her workshops and webinars are designed based on adult learning theory and include experiential learning, content informed by research, "fun" aspects, and time for reflection and planning to apply concepts in the workplace.Location: Online via Zoom
Back to the Book XXIV: Blurred Lines: A Genre-Blending Discussion
10/9/2025
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
10/9/2025
We’re thrilled to invite you to this year’s Back to the Book, where we’ll explore the exciting world of genre-blending in modern literature.
The day kicks off with Lainey Mays from HarperCollins, who will share insights into current trends in genre fusion and offer a sneak peek at what’s next in the publishing world. Next, we dive into the comeback of Cozy Everything,
After lunch, we will have a collaborative brainstorming session where we’ll exchange ideas on genre-blending and book discussions. Next, we will explore the ever-popular rise of romantasy—where romance meets fantasy in bold, unexpected ways.
We’ll close the day with an exciting virtual author talk featuring Kara Loo and Jennifer Young, co-authors of Alice Chen’s Reality Check, as they discuss their unique approach to storytelling and genre-crossing narratives. You won't want to miss this one!
More details coming soon!
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
Academic Library Directors Active Learning Community In-Person Meeting
10/10/2025
Location: Grasselli Library & Breen Learning Center
John Carroll University
University Heights, OH 44118
10/10/2025
We’re excited to unveil a fresh approach to professional connection and collaboration. Our traditional networking meetings are now Active Learning Communities—dynamic spaces designed for shared learning, real conversation, and practical support.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges. You'll also get a guided introduction to our new message boards, which will help keep the conversation going long after the meeting ends.
If you are interested in getting together for lunch it will be at 12:30 pm and a location will be sent out prior to the meeting.
Location: Grasselli Library & Breen Learning Center
John Carroll University
University Heights, OH 44118
Diversity, Equity, Inclusion, & Accessibility Active Learning Community Meeting
10/14/2025
Location: Online via Zoom
10/14/2025
We’re excited to unveil a fresh approach to professional connection and collaboration. Our traditional networking meetings are now Active Learning Communities—dynamic spaces designed for shared learning, real conversation, and practical support.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges. You'll also get a guided introduction to our new message boards, which will help keep the conversation going long after the meeting ends.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Hillary Brown.
Location: Online via Zoom
Circulation Active Learning Community Meeting
10/15/2025
Location: Online via Zoom
10/15/2025
We’re excited to unveil a fresh approach to professional connection and collaboration. Our traditional networking meetings are now Active Learning Communities—dynamic spaces designed for shared learning, real conversation, and practical support.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges. You'll also get a guided introduction to our new message boards, which will help keep the conversation going long after the meeting ends.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online via Zoom
Marketing and Outreach: Creating Engagement and Awareness
10/15/2025
Explore how library marketing and communications intersect with community engagement to build stronger connections with your audience. In this webinar, participants will identify goals for awareness, engagement, and usage while creating a comprehensive “map” of the library’s community touchpoints. Learn strategies to communicate consistently, craft compelling content, and strengthen partnerships for maximum impact. This session provides actionable steps to enhance engagement and ensure alignment with your library’s strategic priorities.
Learning Objectives:
Cordelia Anderson has a strong reputation as a thought leader and communications professional in the library industry. She is the author of Library Marketing and Communications: Strategies to Increase Relevance and Results from ALA Editions, and has received recognition such as Library Journal Marketer of the Year (2016) and John Cotton Dana awards (2016 and 2006). She has served as a jury member for the John Cotton Dana PR award; an advisory board member for UNC Charlotte’s Atkins Library; and a board member for the Library Marketing & Communications Conference. Cordelia worked in public libraries for 15 years, serving for a decade as Director of Marketing & Communications at Charlotte Mecklenburg Library.
Location: Online via Zoom
10/15/2025
Explore how library marketing and communications intersect with community engagement to build stronger connections with your audience. In this webinar, participants will identify goals for awareness, engagement, and usage while creating a comprehensive “map” of the library’s community touchpoints. Learn strategies to communicate consistently, craft compelling content, and strengthen partnerships for maximum impact. This session provides actionable steps to enhance engagement and ensure alignment with your library’s strategic priorities.
Learning Objectives:
- Identify and define outreach, marketing, and engagement goals aligned with their library’s mission.
- Map out key community touchpoints and explore techniques to build and sustain partnerships that increase visibility and usage.
- Leave with practical tools and next steps tailored to their own library context.
Cordelia Anderson has a strong reputation as a thought leader and communications professional in the library industry. She is the author of Library Marketing and Communications: Strategies to Increase Relevance and Results from ALA Editions, and has received recognition such as Library Journal Marketer of the Year (2016) and John Cotton Dana awards (2016 and 2006). She has served as a jury member for the John Cotton Dana PR award; an advisory board member for UNC Charlotte’s Atkins Library; and a board member for the Library Marketing & Communications Conference. Cordelia worked in public libraries for 15 years, serving for a decade as Director of Marketing & Communications at Charlotte Mecklenburg Library.Location: Online via Zoom
Marketing and Outreach: Creating Engagement and Awareness
10/15/2025
Recorded 10/15/25
Explore how library marketing and communications intersect with community engagement to build stronger connections with your audience. In this webinar, participants will identify goals for awareness, engagement, and usage while creating a comprehensive “map” of the library’s community touchpoints. Learn strategies to communicate consistently, craft compelling content, and strengthen partnerships for maximum impact. This session provides actionable steps to enhance engagement and ensure alignment with your library’s strategic priorities.
Learning Objectives:
Cordelia Anderson has a strong reputation as a thought leader and communications professional in the library industry. She is the author of Library Marketing and Communications: Strategies to Increase Relevance and Results from ALA Editions, and has received recognition such as Library Journal Marketer of the Year (2016) and John Cotton Dana awards (2016 and 2006). She has served as a jury member for the John Cotton Dana PR award; an advisory board member for UNC Charlotte’s Atkins Library; and a board member for the Library Marketing & Communications Conference. Cordelia worked in public libraries for 15 years, serving for a decade as Director of Marketing & Communications at Charlotte Mecklenburg Library.
Location: Online via Zoom
10/15/2025
Recorded 10/15/25Explore how library marketing and communications intersect with community engagement to build stronger connections with your audience. In this webinar, participants will identify goals for awareness, engagement, and usage while creating a comprehensive “map” of the library’s community touchpoints. Learn strategies to communicate consistently, craft compelling content, and strengthen partnerships for maximum impact. This session provides actionable steps to enhance engagement and ensure alignment with your library’s strategic priorities.
Learning Objectives:
- Identify and define outreach, marketing, and engagement goals aligned with their library’s mission.
- Map out key community touchpoints and explore techniques to build and sustain partnerships that increase visibility and usage.
- Leave with practical tools and next steps tailored to their own library context.
Cordelia Anderson has a strong reputation as a thought leader and communications professional in the library industry. She is the author of Library Marketing and Communications: Strategies to Increase Relevance and Results from ALA Editions, and has received recognition such as Library Journal Marketer of the Year (2016) and John Cotton Dana awards (2016 and 2006). She has served as a jury member for the John Cotton Dana PR award; an advisory board member for UNC Charlotte’s Atkins Library; and a board member for the Library Marketing & Communications Conference. Cordelia worked in public libraries for 15 years, serving for a decade as Director of Marketing & Communications at Charlotte Mecklenburg Library.Location: Online via Zoom
Holding My Own: Lessons Learned as a Neurodivergent Library Leader
10/21/2025
Neurodivergent librarians face unique challenges in the workplace, particularly as they climb the leadership ladder. In this honest and straightforward conversation rooted in her real-world experiences, Librarian and Accessibility Consultant Renee Grassi discusses lessons learned, navigating her nearly twenty years in libraries and thirteen years in management and administration. Whether you are a neurodivergent library leader yourself or supervise one as a Board Trustee, Director, or Manager, leave this presentation with new perspectives about the strengths and challenges of your neurodivergent peers and recommendations for advocacy and support.
Learning Objectives:
Renee Grassi, Librarian and Accessibility Consultant Speaker
Librarian, author, trainer, administrator, teacher, and consultant Renee Grassi is an advocate for equity, diversity, inclusion, and accessibility in libraries, schools, and communities. As a neurodivergent librarian herself, Renee has worked in public libraries for nearly twenty years, developing award-winning library initiatives that welcome, support, and welcome disabled re
Location: Online via Zoom
10/21/2025
Neurodivergent librarians face unique challenges in the workplace, particularly as they climb the leadership ladder. In this honest and straightforward conversation rooted in her real-world experiences, Librarian and Accessibility Consultant Renee Grassi discusses lessons learned, navigating her nearly twenty years in libraries and thirteen years in management and administration. Whether you are a neurodivergent library leader yourself or supervise one as a Board Trustee, Director, or Manager, leave this presentation with new perspectives about the strengths and challenges of your neurodivergent peers and recommendations for advocacy and support.
Learning Objectives:
- Attendees will increase awareness about relevant language and information to discuss disabilities and neurodiversity through the lens of the speaker’s personal lived experiences.
- Attendees will understand the benefits of a strengths-based person-centered approach to supporting, managing, and supervising neurodivergent library leaders.
- “Attendees who identify as neurodivergent will leave with at least 5 strategies to assist themselves with being a neurodivergent leader.
Renee Grassi, Librarian and Accessibility Consultant SpeakerLibrarian, author, trainer, administrator, teacher, and consultant Renee Grassi is an advocate for equity, diversity, inclusion, and accessibility in libraries, schools, and communities. As a neurodivergent librarian herself, Renee has worked in public libraries for nearly twenty years, developing award-winning library initiatives that welcome, support, and welcome disabled re
Location: Online via Zoom
Holding My Own: Lessons Learned as a Neurodivergent Library Leader
10/21/2025
Recorded 10/21/25
Neurodivergent librarians face unique challenges in the workplace, particularly as they climb the leadership ladder. In this honest and straightforward conversation rooted in her real-world experiences, Librarian and Accessibility Consultant Renee Grassi discusses lessons learned, navigating her nearly twenty years in libraries and thirteen years in management and administration. Whether you are a neurodivergent library leader yourself or supervise one as a Board Trustee, Director, or Manager, leave this presentation with new perspectives about the strengths and challenges of your neurodivergent peers and recommendations for advocacy and support.
Learning Objectives:
Renee Grassi, Librarian and Accessibility Consultant Speaker
Librarian, author, trainer, administrator, teacher, and consultant Renee Grassi is an advocate for equity, diversity, inclusion, and accessibility in libraries, schools, and communities. As a neurodivergent librarian herself, Renee has worked in public libraries for nearly twenty years, developing award-winning library initiatives that welcome, support, and welcome disabled re
Location: Online via Zoom
10/21/2025
Recorded 10/21/25Neurodivergent librarians face unique challenges in the workplace, particularly as they climb the leadership ladder. In this honest and straightforward conversation rooted in her real-world experiences, Librarian and Accessibility Consultant Renee Grassi discusses lessons learned, navigating her nearly twenty years in libraries and thirteen years in management and administration. Whether you are a neurodivergent library leader yourself or supervise one as a Board Trustee, Director, or Manager, leave this presentation with new perspectives about the strengths and challenges of your neurodivergent peers and recommendations for advocacy and support.
Learning Objectives:
- Attendees will increase awareness about relevant language and information to discuss disabilities and neurodiversity through the lens of the speaker’s personal lived experiences.
- Attendees will understand the benefits of a strengths-based person-centered approach to supporting, managing, and supervising neurodivergent library leaders.
- “Attendees who identify as neurodivergent will leave with at least 5 strategies to assist themselves with being a neurodivergent leader.
Renee Grassi, Librarian and Accessibility Consultant SpeakerLibrarian, author, trainer, administrator, teacher, and consultant Renee Grassi is an advocate for equity, diversity, inclusion, and accessibility in libraries, schools, and communities. As a neurodivergent librarian herself, Renee has worked in public libraries for nearly twenty years, developing award-winning library initiatives that welcome, support, and welcome disabled re
Location: Online via Zoom
Chair Yoga for Library Workers: Embodying Compassion
10/22/2025
Reconnect with yourself and others through this gentle chair yoga class centered on the theme of compassion. Using mindful movement, breath awareness, and guided reflection, we'll explore how compassion, for ourselves and those around us, can support emotional balance, reduce stress, and promote a greater sense of connection.
Learning Objectives:
Hillary Brown, Program and Services Associate, NEO-RLS, is also a certified yoga teacher and former children’s librarian with over a decade of experience in public libraries. She specializes in making yoga accessible to all and is passionate about supporting the well-being of library workers through mindful movement, meditation and breath work. Hillary believes that, like libraries, yoga should be welcoming to everyone.
Location: Online via Zoom
10/22/2025
Reconnect with yourself and others through this gentle chair yoga class centered on the theme of compassion. Using mindful movement, breath awareness, and guided reflection, we'll explore how compassion, for ourselves and those around us, can support emotional balance, reduce stress, and promote a greater sense of connection.
Learning Objectives:
- Practice gentle, accessible movements and breathwork techniques that support a calm and compassionate state of mind.
- Explore the concept of embodying compassion through awareness and self-reflection.
- Identify simple ways to integrate compassion-focused practices into daily life to support emotional well-being and stress reduction.
Hillary Brown, Program and Services Associate, NEO-RLS, is also a certified yoga teacher and former children’s librarian with over a decade of experience in public libraries. She specializes in making yoga accessible to all and is passionate about supporting the well-being of library workers through mindful movement, meditation and breath work. Hillary believes that, like libraries, yoga should be welcoming to everyone.Location: Online via Zoom
Chair Yoga for Library Workers: Embodying Compassion
10/22/2025
Recorded 10/22/25
Reconnect with yourself and others through this gentle chair yoga class centered on the theme of compassion. Using mindful movement, breath awareness, and guided reflection, we'll explore how compassion, for ourselves and those around us, can support emotional balance, reduce stress, and promote a greater sense of connection.
Learning Objectives:
Hillary Brown, Program and Services Associate, NEO-RLS, is also a certified yoga teacher and former children’s librarian with over a decade of experience in public libraries. She specializes in making yoga accessible to all and is passionate about supporting the well-being of library workers through mindful movement, meditation and breath work. Hillary believes that, like libraries, yoga should be welcoming to everyone.
Location: Online via Zoom
10/22/2025
Recorded 10/22/25Reconnect with yourself and others through this gentle chair yoga class centered on the theme of compassion. Using mindful movement, breath awareness, and guided reflection, we'll explore how compassion, for ourselves and those around us, can support emotional balance, reduce stress, and promote a greater sense of connection.
Learning Objectives:
- Practice gentle, accessible movements and breathwork techniques that support a calm and compassionate state of mind.
- Explore the concept of embodying compassion through awareness and self-reflection.
- Identify simple ways to integrate compassion-focused practices into daily life to support emotional well-being and stress reduction.
Hillary Brown, Program and Services Associate, NEO-RLS, is also a certified yoga teacher and former children’s librarian with over a decade of experience in public libraries. She specializes in making yoga accessible to all and is passionate about supporting the well-being of library workers through mindful movement, meditation and breath work. Hillary believes that, like libraries, yoga should be welcoming to everyone.Location: Online via Zoom
Safe Space - LGBTQ+ Cultural Competence Training
10/23/2025
LGBTQ+ Cultural Competence Training is designed to foster safer, more inclusive communities for people of all sexual orientations and gender identities. This training equips participants with the knowledge and tools to recognize and address bias, understand current terminology, and engage in respectful and informed conversations around gender and sexuality. Upon completion, participants are invited to display a Safe Space Ally sign in their workspace—demonstrating visible support for the LGBTQ+ community and a commitment to inclusion.
No matter where you work or live, if you interact with others, you’re likely to engage with individuals who identify as part of the LGBTQ+ community. Having a foundational understanding of inclusive language and what it means to be a supportive ally isn’t just helpful—it’s essential for fostering respect, equity, and belonging for everyone.
Learning Objectives:
Presenter:
Ken Ditlevson is a dedicated trainer and facilitator specializing in LGBTQ+ education and advocacy. He served as the inaugural Director of Kent State University’s LGBTQ+ Center, a position he held for nearly 11 years. In this role, Ken led numerous initiatives to support LGBTQ+ students, staff, and faculty, building a more inclusive campus environment.
Ken is a two-time graduate of Kent State University, holding a Bachelor of Arts in Psychology and a Master of Education in Community Counseling. Before joining Kent State, he spent nearly two decades working in mental health and social services, most recently serving as Assistant Vice President at Child Guidance & Family Solutions in Akron, Ohio.
A passionate advocate, Ken has received numerous awards for his leadership in LGBTQ+ advocacy and for developing innovative programs that foster inclusion and community support. He lives in the Highland Square/West Akron area with his husband of 25 years and their two dogs, Luna and Piper.
Location: Twinsburg Public Library
10050 Ravenna Rd.
Twinsburg, OH 44087
10/23/2025
LGBTQ+ Cultural Competence Training is designed to foster safer, more inclusive communities for people of all sexual orientations and gender identities. This training equips participants with the knowledge and tools to recognize and address bias, understand current terminology, and engage in respectful and informed conversations around gender and sexuality. Upon completion, participants are invited to display a Safe Space Ally sign in their workspace—demonstrating visible support for the LGBTQ+ community and a commitment to inclusion.No matter where you work or live, if you interact with others, you’re likely to engage with individuals who identify as part of the LGBTQ+ community. Having a foundational understanding of inclusive language and what it means to be a supportive ally isn’t just helpful—it’s essential for fostering respect, equity, and belonging for everyone.
Learning Objectives:
- Develop greater self-awareness of personal beliefs, stereotypes, and assumptions related to LGBTQ+ individuals.
- Increase comfort and confidence in discussing concepts and using inclusive language related to sexual orientation and gender identity.
- Gain knowledge of resources and services that support LGBTQ+ individuals and their allies.
- Explore opportunities to build a network of community support that embraces all people, regardless of sexual orientation, gender identity, or gender expression.
Presenter:
Ken Ditlevson is a dedicated trainer and facilitator specializing in LGBTQ+ education and advocacy. He served as the inaugural Director of Kent State University’s LGBTQ+ Center, a position he held for nearly 11 years. In this role, Ken led numerous initiatives to support LGBTQ+ students, staff, and faculty, building a more inclusive campus environment.Ken is a two-time graduate of Kent State University, holding a Bachelor of Arts in Psychology and a Master of Education in Community Counseling. Before joining Kent State, he spent nearly two decades working in mental health and social services, most recently serving as Assistant Vice President at Child Guidance & Family Solutions in Akron, Ohio.
A passionate advocate, Ken has received numerous awards for his leadership in LGBTQ+ advocacy and for developing innovative programs that foster inclusion and community support. He lives in the Highland Square/West Akron area with his husband of 25 years and their two dogs, Luna and Piper.
Location: Twinsburg Public Library
10050 Ravenna Rd.
Twinsburg, OH 44087
NEO-RLS Open House -Featuring Mychal Threets
10/28/2025
Join Us for NEO-RLS Open House
We invite library staff, administrators, and trustees to the NEO-RLS Open House on Tuesday, October 28, 2025. This special event is your opportunity to gain insight into NEO-RLS's financial progress and achievements over the last year, learn about our services and strategic priorities, and receive a special update from the State Library. We'll celebrate the contributions of our members and recognize the 2025 Rising Star, Shooting Star, and Super Star Award recipients. Attendees will also have the opportunity to connect with members of the Board of Trustees, Board Committees, Advisory Groups, and Active Learning Communities to explore ways to get involved. We look forward to celebrating with you and sharing what's next for NEO-RLS!
What to Expect at the Open House:
Featured Presentation in-person - A Journey of Library Joy
Mychal’s thank you and honoring of library staff as a library kid-turned-librarian dealing with life and humanity, while seeking the ever-present joy.
Presenter:
Mychal Threets is a librarian, literary ambassador, and the library’s number one fan (according to himself, admittedly). He grew up in Fairfield, CA, right between Sacramento and San Francisco. He was raised in his local library as a home-school kid.
He got his first library card at the age of five and was hooked on libraries from there. He got his first library job as a library shelver at the library he grew up in and worked his way up to become Supervising Librarian of that very same library.
He is very open about his mental health. He talks about it in hopes that it’ll help others in their mental health journey. He is adamant about encouraging people to believe him when he says he’s happy they are here.
He considers it an honor to the library people who raised him that he is a recipient of the 2024 “I Love My Librarian” award from the American Library Association, one of School Library Journal’s 2024 Movers and Shakers, one of TIME Magazine’s 2024 Next Generation Leaders, and a 2025 The Webby Awards winner for social impact.”
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
10/28/2025
Join Us for NEO-RLS Open House
We invite library staff, administrators, and trustees to the NEO-RLS Open House on Tuesday, October 28, 2025. This special event is your opportunity to gain insight into NEO-RLS's financial progress and achievements over the last year, learn about our services and strategic priorities, and receive a special update from the State Library. We'll celebrate the contributions of our members and recognize the 2025 Rising Star, Shooting Star, and Super Star Award recipients. Attendees will also have the opportunity to connect with members of the Board of Trustees, Board Committees, Advisory Groups, and Active Learning Communities to explore ways to get involved. We look forward to celebrating with you and sharing what's next for NEO-RLS!
What to Expect at the Open House:
- Breakfast
- Time to mingle and network with library staff from across the region
- Interactive stations to explore ways to get involved with the Board, Advisory Committees, Active Learning Communities, and more
- A recap of NEO-RLS achievements from the past year
- An update from the State Library of Ohio
- Congratulate the Star Award nominees and winners in-person
Featured Presentation in-person - A Journey of Library Joy
Mychal’s thank you and honoring of library staff as a library kid-turned-librarian dealing with life and humanity, while seeking the ever-present joy.
Presenter:
Mychal Threets is a librarian, literary ambassador, and the library’s number one fan (according to himself, admittedly). He grew up in Fairfield, CA, right between Sacramento and San Francisco. He was raised in his local library as a home-school kid.He got his first library card at the age of five and was hooked on libraries from there. He got his first library job as a library shelver at the library he grew up in and worked his way up to become Supervising Librarian of that very same library.
He is very open about his mental health. He talks about it in hopes that it’ll help others in their mental health journey. He is adamant about encouraging people to believe him when he says he’s happy they are here.
He considers it an honor to the library people who raised him that he is a recipient of the 2024 “I Love My Librarian” award from the American Library Association, one of School Library Journal’s 2024 Movers and Shakers, one of TIME Magazine’s 2024 Next Generation Leaders, and a 2025 The Webby Awards winner for social impact.”
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.
Book Discussion Active Learning Community Meeting
10/29/2025
Location: Online
Via Zoom
10/29/2025
We’re excited to unveil a fresh approach to professional connection and collaboration. Our traditional networking meetings are now Active Learning Communities—dynamic spaces designed for shared learning, real conversation, and practical support.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges. You'll also get a guided introduction to our new message boards, which will help keep the conversation going long after the meeting ends.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send Carrie Kibby any items you would like to discuss.
Location: Online
Via Zoom
Thriving at Work: Practical Strategies for Better Days in the Library
10/30/2025
Crystal Trice, CSM, CSM@Scale, Library Consultant, Scissors & Glue, LLC
Crystal Trice, founder of Scissors & Glue, LLC, has over 20 years of experience in education and local government, with a focus on improving collaboration and handling challenging situations with patrons and coworkers. She is passionate about creating environments where people work together more effectively.
With certifications as a Scrum Master and in Scrum at Scale for Government, Crystal holds a Master’s in Library & Information Science and a Bachelor’s in Elementary Education and Psychology. Her dedication to community enrichment fuels her work in supporting organizations to achieve their goals.
Crystal lives near Portland, Oregon, and enjoys organizing her thoughts (and tasks) with Sharpies, Flair pens, and sticky notes. She shares her home with her husband and a quirky mix of animals.
Location: Online via Zoom
10/30/2025
Do your work days feel like a blur? Between patron demands, programming pressures, and shifting priorities, it’s easy to fall into survival mode. This one-hour introductory webinar will offer practical strategies to help you reconnect with what you love about library work. We’ll explore how to manage time and tasks, navigate workplace conflict, and rediscover purpose in your daily routine—so you can thrive, not just get through the day.
Learning Objectives:
- How to identify and reframe the parts of your job you enjoy.
- Practical tips for managing time and tasks to reduce overwhelm.
- A glimpse into resolving common workplace conflicts.
- A foundation for thriving in your role and setting the stage for future growth
Crystal Trice, CSM, CSM@Scale, Library Consultant, Scissors & Glue, LLCCrystal Trice, founder of Scissors & Glue, LLC, has over 20 years of experience in education and local government, with a focus on improving collaboration and handling challenging situations with patrons and coworkers. She is passionate about creating environments where people work together more effectively.
With certifications as a Scrum Master and in Scrum at Scale for Government, Crystal holds a Master’s in Library & Information Science and a Bachelor’s in Elementary Education and Psychology. Her dedication to community enrichment fuels her work in supporting organizations to achieve their goals.
Crystal lives near Portland, Oregon, and enjoys organizing her thoughts (and tasks) with Sharpies, Flair pens, and sticky notes. She shares her home with her husband and a quirky mix of animals.
Location: Online via Zoom
Thriving at Work: Practical Strategies for Better Days in the Library
10/30/2025
Crystal Trice, CSM, CSM@Scale, Library Consultant, Scissors & Glue, LLC
Crystal Trice, founder of Scissors & Glue, LLC, has over 20 years of experience in education and local government, with a focus on improving collaboration and handling challenging situations with patrons and coworkers. She is passionate about creating environments where people work together more effectively.
With certifications as a Scrum Master and in Scrum at Scale for Government, Crystal holds a Master’s in Library & Information Science and a Bachelor’s in Elementary Education and Psychology. Her dedication to community enrichment fuels her work in supporting organizations to achieve their goals.
Crystal lives near Portland, Oregon, and enjoys organizing her thoughts (and tasks) with Sharpies, Flair pens, and sticky notes. She shares her home with her husband and a quirky mix of animals.
Location: Online via Zoom
10/30/2025
Recorded 10/30/25
Do your work days feel like a blur? Between patron demands, programming pressures, and shifting priorities, it’s easy to fall into survival mode. This one-hour introductory webinar will offer practical strategies to help you reconnect with what you love about library work. We’ll explore how to manage time and tasks, navigate workplace conflict, and rediscover purpose in your daily routine—so you can thrive, not just get through the day.
Learning Objectives:
- How to identify and reframe the parts of your job you enjoy.
- Practical tips for managing time and tasks to reduce overwhelm.
- A glimpse into resolving common workplace conflicts.
- A foundation for thriving in your role and setting the stage for future growth
Crystal Trice, CSM, CSM@Scale, Library Consultant, Scissors & Glue, LLCCrystal Trice, founder of Scissors & Glue, LLC, has over 20 years of experience in education and local government, with a focus on improving collaboration and handling challenging situations with patrons and coworkers. She is passionate about creating environments where people work together more effectively.
With certifications as a Scrum Master and in Scrum at Scale for Government, Crystal holds a Master’s in Library & Information Science and a Bachelor’s in Elementary Education and Psychology. Her dedication to community enrichment fuels her work in supporting organizations to achieve their goals.
Crystal lives near Portland, Oregon, and enjoys organizing her thoughts (and tasks) with Sharpies, Flair pens, and sticky notes. She shares her home with her husband and a quirky mix of animals.
Location: Online via Zoom
Time Management: Eliminating Time Wasters and Staying Organized
11/4/2025
Time leaks can sabotage even the most productive days. In this session, participants will uncover the sneaky time wasters—both digital and interpersonal—that interrupt their focus and flow. They’ll also learn how to manage interruptions with tact and clarity. Beyond identifying distractions, we’ll explore systems to organize tasks, emails, and workspace for smoother, more efficient days. This training is perfect for anyone ready to reclaim their time and build sustainable habits for staying organized and in control.
Learning Objectives:
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.
Location: Online via Zoom
11/4/2025
Time leaks can sabotage even the most productive days. In this session, participants will uncover the sneaky time wasters—both digital and interpersonal—that interrupt their focus and flow. They’ll also learn how to manage interruptions with tact and clarity. Beyond identifying distractions, we’ll explore systems to organize tasks, emails, and workspace for smoother, more efficient days. This training is perfect for anyone ready to reclaim their time and build sustainable habits for staying organized and in control.
Learning Objectives:
- Recognize the top time-wasting habits in your workday
- Learn strategies to manage and minimize interruptions
- Discover tools to improve organization and workflow
- Build a personalized strategy to reduce distractions and boost efficiency
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.Location: Online via Zoom
Time Management: Eliminating Time Wasters and Staying Organized
11/4/2025
Recorded 11/4/25
Time leaks can sabotage even the most productive days. In this session, participants will uncover the sneaky time wasters—both digital and interpersonal—that interrupt their focus and flow. They’ll also learn how to manage interruptions with tact and clarity. Beyond identifying distractions, we’ll explore systems to organize tasks, emails, and workspace for smoother, more efficient days. This training is perfect for anyone ready to reclaim their time and build sustainable habits for staying organized and in control.
Learning Objectives:
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.
Location: Online via Zoom
11/4/2025
Recorded 11/4/25Time leaks can sabotage even the most productive days. In this session, participants will uncover the sneaky time wasters—both digital and interpersonal—that interrupt their focus and flow. They’ll also learn how to manage interruptions with tact and clarity. Beyond identifying distractions, we’ll explore systems to organize tasks, emails, and workspace for smoother, more efficient days. This training is perfect for anyone ready to reclaim their time and build sustainable habits for staying organized and in control.
Learning Objectives:
- Recognize the top time-wasting habits in your workday
- Learn strategies to manage and minimize interruptions
- Discover tools to improve organization and workflow
- Build a personalized strategy to reduce distractions and boost efficiency
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.Location: Online via Zoom
Supporting Neurodivergent Library Users
11/12/2025
How can you create neuroinclusive library experiences for your users? This presentation will discuss ways to make programs, collections, and services more accessible for neurodivergent people. Leave with ideas for how to create a welcoming environment at your library and an understanding of how to support neurodivergent people across the age span.
Learning Objectives:
Renee Grassi, Librarian and Accessibility Consultant Speaker
Librarian, author, trainer, administrator, teacher, and consultant Renee Grassi is an advocate for equity, diversity, inclusion, and accessibility in libraries, schools, and communities. As a neurodivergent librarian herself, Renee has worked in public libraries for nearly twenty years, developing award-winning library initiatives that welcome, support, and welcome disabled residents and their families and caregivers. Learn more at reneegrassi.com.
Location: Online via Zoom
11/12/2025
How can you create neuroinclusive library experiences for your users? This presentation will discuss ways to make programs, collections, and services more accessible for neurodivergent people. Leave with ideas for how to create a welcoming environment at your library and an understanding of how to support neurodivergent people across the age span.
Learning Objectives:
- Attendees will understand relevant language and information to discuss disabilities and neurodiversity.
- Attendees will gather at least five strategies to make their approach to customer service more welcoming to neurodivergent users.
- Attendees will learn at least five ideas to make library programs, collections, and services more inclusive to neurodivergent users
Renee Grassi, Librarian and Accessibility Consultant SpeakerLibrarian, author, trainer, administrator, teacher, and consultant Renee Grassi is an advocate for equity, diversity, inclusion, and accessibility in libraries, schools, and communities. As a neurodivergent librarian herself, Renee has worked in public libraries for nearly twenty years, developing award-winning library initiatives that welcome, support, and welcome disabled residents and their families and caregivers. Learn more at reneegrassi.com.
Location: Online via Zoom
Supporting Neurodivergent Library Users
11/12/2025
Recorded 11/12/25
How can you create neuroinclusive library experiences for your users? This presentation will discuss ways to make programs, collections, and services more accessible for neurodivergent people. Leave with ideas for how to create a welcoming environment at your library and an understanding of how to support neurodivergent people across the age span.
Learning Objectives:
Renee Grassi, Librarian and Accessibility Consultant Speaker
Librarian, author, trainer, administrator, teacher, and consultant Renee Grassi is an advocate for equity, diversity, inclusion, and accessibility in libraries, schools, and communities. As a neurodivergent librarian herself, Renee has worked in public libraries for nearly twenty years, developing award-winning library initiatives that welcome, support, and welcome disabled residents and their families and caregivers. Learn more at reneegrassi.com.
Location: Online via Zoom
11/12/2025
Recorded 11/12/25How can you create neuroinclusive library experiences for your users? This presentation will discuss ways to make programs, collections, and services more accessible for neurodivergent people. Leave with ideas for how to create a welcoming environment at your library and an understanding of how to support neurodivergent people across the age span.
Learning Objectives:
- Attendees will understand relevant language and information to discuss disabilities and neurodiversity.
- Attendees will gather at least five strategies to make their approach to customer service more welcoming to neurodivergent users.
- Attendees will learn at least five ideas to make library programs, collections, and services more inclusive to neurodivergent users
Renee Grassi, Librarian and Accessibility Consultant SpeakerLibrarian, author, trainer, administrator, teacher, and consultant Renee Grassi is an advocate for equity, diversity, inclusion, and accessibility in libraries, schools, and communities. As a neurodivergent librarian herself, Renee has worked in public libraries for nearly twenty years, developing award-winning library initiatives that welcome, support, and welcome disabled residents and their families and caregivers. Learn more at reneegrassi.com.
Location: Online via Zoom
IT Active Learning Community Meeting
11/18/2025
Location: Online via Zoom
11/18/2025
We’re excited to unveil a fresh approach to professional connection and collaboration. Our traditional networking meetings are now Active Learning Communities—dynamic spaces designed for shared learning, real conversation, and practical support.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges. You'll also get a guided introduction to our new message boards, which will help keep the conversation going long after the meeting ends.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Hillary Brown.
Location: Online via Zoom
Chair Yoga for Library Workers: Practicing Gratitude
11/24/2025
As we prepare for the winter season, take time to slow down and reconnect with what grounds you. This gentle chair yoga class combines mindful movement, breathwork, and guided reflection to help you develop a gratitude practice that supports stress relief and overall wellness. Discover how focusing on gratitude can calm the mind, ease tension, and boost resilience during the colder months.
Learning Objectives:
Hillary Brown, Program and Services Associate, NEO-RLS, is also a certified yoga teacher and former children’s librarian with over a decade of experience in public libraries. She specializes in making yoga accessible to all and is passionate about supporting the well-being of library workers through mindful movement, meditation and breath work. Hillary believes that, like libraries, yoga should be welcoming to everyone.
Location: Online via Zoom
11/24/2025
As we prepare for the winter season, take time to slow down and reconnect with what grounds you. This gentle chair yoga class combines mindful movement, breathwork, and guided reflection to help you develop a gratitude practice that supports stress relief and overall wellness. Discover how focusing on gratitude can calm the mind, ease tension, and boost resilience during the colder months.
Learning Objectives:
- Learn gentle seated movements and breathwork techniques to support relaxation and reduce stress.
- Explore the benefits of gratitude as a wellness practice, particularly during the shorter days of winter season.
- Develop simple, sustainable ways to incorporate gratitude into your daily routine.
Hillary Brown, Program and Services Associate, NEO-RLS, is also a certified yoga teacher and former children’s librarian with over a decade of experience in public libraries. She specializes in making yoga accessible to all and is passionate about supporting the well-being of library workers through mindful movement, meditation and breath work. Hillary believes that, like libraries, yoga should be welcoming to everyone.Location: Online via Zoom
Chair Yoga for Library Workers: Practicing Gratitude
11/24/2025
Recorded 11/24/25
As we prepare for the winter season, take time to slow down and reconnect with what grounds you. This gentle chair yoga class combines mindful movement, breathwork, and guided reflection to help you develop a gratitude practice that supports stress relief and overall wellness. Discover how focusing on gratitude can calm the mind, ease tension, and boost resilience during the colder months.
Learning Objectives:
Hillary Brown, Program and Services Associate, NEO-RLS, is also a certified yoga teacher and former children’s librarian with over a decade of experience in public libraries. She specializes in making yoga accessible to all and is passionate about supporting the well-being of library workers through mindful movement, meditation and breath work. Hillary believes that, like libraries, yoga should be welcoming to everyone.
Location: Online via Zoom
11/24/2025
Recorded 11/24/25As we prepare for the winter season, take time to slow down and reconnect with what grounds you. This gentle chair yoga class combines mindful movement, breathwork, and guided reflection to help you develop a gratitude practice that supports stress relief and overall wellness. Discover how focusing on gratitude can calm the mind, ease tension, and boost resilience during the colder months.
Learning Objectives:
- Learn gentle seated movements and breathwork techniques to support relaxation and reduce stress.
- Explore the benefits of gratitude as a wellness practice, particularly during the shorter days of winter season.
- Develop simple, sustainable ways to incorporate gratitude into your daily routine.
Hillary Brown, Program and Services Associate, NEO-RLS, is also a certified yoga teacher and former children’s librarian with over a decade of experience in public libraries. She specializes in making yoga accessible to all and is passionate about supporting the well-being of library workers through mindful movement, meditation and breath work. Hillary believes that, like libraries, yoga should be welcoming to everyone.Location: Online via Zoom
Guided Reading Round Table (GRRT): Historical Literary Fiction
12/2/2025
Location: Online via Zoom
12/2/2025
Modeled off the Chicago-area Adult Reading Round Table, the Guided Reading Round Table (GRRT) will lead library staff through an in-depth genre study. Over the course of a year, we will explore historical fiction, with a specific focus on the biographical, fantasy, literary, mystery, and romance subgenres. This penultimate session will explore historical literary fiction through guided discussions to identify popular authors, titles, tropes, & trends. A reading list & questions will be supplied; while it is not required, it is recommended to read through some of the titles and questions. The GRRT is dedicated to the development of readers’ advisory skills and the promotion of reading for pleasure.
Location: Online via Zoom
Meeting Grief Together: Creating a Compassionate Response Plan
12/3/2025
This webinar is a practical and compassionate training designed to help organizations and individuals respond effectively when a tragic event, such as gun violence or loss of life, impacts their community. With a focus on supporting young patrons, families and staff, this session explores immediate and long-term strategies for communication, emotional support, and trauma-informed responses. Participants will learn how to prepare in advance, respond with empathy, and care for themselves and others in the wake of tragedy.
Learning Objectives:
Presenter:
Lizzy Sullivan, Educator and Youth Advocate
Lizzy Sullivan is an experienced educator and student advocate who has spent over a decade teaching in K-12 schools. Recognized as Teacher of the Year and Teacher of the District, Lizzy helps school districts and students thrive by supporting well-being through literacy-centered curriculum, nutrition programs and mental health support. She works to promote equity and lasting change in her classrooms and community.
Location: Online via Zoom
12/3/2025
This webinar is a practical and compassionate training designed to help organizations and individuals respond effectively when a tragic event, such as gun violence or loss of life, impacts their community. With a focus on supporting young patrons, families and staff, this session explores immediate and long-term strategies for communication, emotional support, and trauma-informed responses. Participants will learn how to prepare in advance, respond with empathy, and care for themselves and others in the wake of tragedy.
Learning Objectives:
- Identify key components of an organizational response plan for supporting youth, families, and community members during and after a tragic event.
- Describe strategies for individual self-awareness and self-care in the face of trauma and grief, especially for frontline staff.
- Explain the importance of advance planning and communication protocols to ensure a compassionate and coordinated response to community trauma.
Presenter:
Lizzy Sullivan, Educator and Youth Advocate
Lizzy Sullivan is an experienced educator and student advocate who has spent over a decade teaching in K-12 schools. Recognized as Teacher of the Year and Teacher of the District, Lizzy helps school districts and students thrive by supporting well-being through literacy-centered curriculum, nutrition programs and mental health support. She works to promote equity and lasting change in her classrooms and community.
Location: Online via Zoom
Meeting Grief Together: Creating a Compassionate Response Plan
12/3/2025
Recorded: 12/3/25
This webinar is a practical and compassionate training designed to help organizations and individuals respond effectively when a tragic event, such as gun violence or loss of life, impacts their community. With a focus on supporting young patrons, families and staff, this session explores immediate and long-term strategies for communication, emotional support, and trauma-informed responses. Participants will learn how to prepare in advance, respond with empathy, and care for themselves and others in the wake of tragedy.
Learning Objectives:
Presenter:
Lizzy Sullivan, Educator and Youth Advocate
Lizzy Sullivan is an experienced educator and student advocate who has spent over a decade teaching in K-12 schools. Recognized as Teacher of the Year and Teacher of the District, Lizzy helps school districts and students thrive by supporting well-being through literacy-centered curriculum, nutrition programs and mental health support. She works to promote equity and lasting change in her classrooms and community.
Location: Online via Zoom
12/3/2025
Recorded: 12/3/25This webinar is a practical and compassionate training designed to help organizations and individuals respond effectively when a tragic event, such as gun violence or loss of life, impacts their community. With a focus on supporting young patrons, families and staff, this session explores immediate and long-term strategies for communication, emotional support, and trauma-informed responses. Participants will learn how to prepare in advance, respond with empathy, and care for themselves and others in the wake of tragedy.
Learning Objectives:
- Identify key components of an organizational response plan for supporting youth, families, and community members during and after a tragic event.
- Describe strategies for individual self-awareness and self-care in the face of trauma and grief, especially for frontline staff.
- Explain the importance of advance planning and communication protocols to ensure a compassionate and coordinated response to community trauma.
Presenter:
Lizzy Sullivan, Educator and Youth Advocate
Lizzy Sullivan is an experienced educator and student advocate who has spent over a decade teaching in K-12 schools. Recognized as Teacher of the Year and Teacher of the District, Lizzy helps school districts and students thrive by supporting well-being through literacy-centered curriculum, nutrition programs and mental health support. She works to promote equity and lasting change in her classrooms and community.
Location: Online via Zoom
Technical Services and Collection Development Active Learning Community Meeting
12/4/2025
Location: Online
Via Zoom
12/4/2025
We’re excited to unveil a fresh approach to professional connection and collaboration. Our traditional networking meetings are now Active Learning Communities—dynamic spaces designed for shared learning, real conversation, and practical support.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges. You'll also get a guided introduction to our new message boards, which will help keep the conversation going long after the meeting ends.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Hilllary Brown.
Location: Online
Via Zoom
You're Not Alone: The Power of Peer Support in Management
12/4/2025
Becoming a manager is a significant step, bringing exciting new challenges and shifts in how you approach your work yet, it often comes with a surprising sense of isolation. The familiar camaraderie with coworkers fades, leaving you feeling alone when navigating tough decisions or problem-solving. This feeling is especially true for middle managers, who often find themselves caught balancing the needs of front-line staff with the directives of administration. In this interactive workshop, we'll dive into the key issues faced by managers, particularly those in middle management, and explore practical strategies for building stronger peer support. You'll leave the workshop with a clear understanding of the mutual respect, open communication, and shared sense of purpose needed for robust peer relationships. You'll also be equipped with actionable strategies to cultivate an environment where you and other managers can freely share experiences, learn from one another, and collaboratively find solutions that benefit everyone.
Learning Objectives:
Presenter:
Mary Frankenfield has worked in the Mansfield/Richland County Public Library system for more than 20 years. During her time at MRCPL, Mary has worked as a page, a clerk, a children's librarian, and a branch manager. She has been in her current position as Deputy Director for a little over seven years. Among her many other duties, Mary has an active role in employee training and development and has presented workshops for NEO-RLS, OLC, and the
Location: Online via Zoom
12/4/2025
Becoming a manager is a significant step, bringing exciting new challenges and shifts in how you approach your work yet, it often comes with a surprising sense of isolation. The familiar camaraderie with coworkers fades, leaving you feeling alone when navigating tough decisions or problem-solving. This feeling is especially true for middle managers, who often find themselves caught balancing the needs of front-line staff with the directives of administration. In this interactive workshop, we'll dive into the key issues faced by managers, particularly those in middle management, and explore practical strategies for building stronger peer support. You'll leave the workshop with a clear understanding of the mutual respect, open communication, and shared sense of purpose needed for robust peer relationships. You'll also be equipped with actionable strategies to cultivate an environment where you and other managers can freely share experiences, learn from one another, and collaboratively find solutions that benefit everyone.
Learning Objectives:
- Have a clear understanding of the mutual respect, open communication, and shared sense of purpose
- Cultivate an environment of sharing, learning, and collaborating
Presenter:
Mary Frankenfield has worked in the Mansfield/Richland County Public Library system for more than 20 years. During her time at MRCPL, Mary has worked as a page, a clerk, a children's librarian, and a branch manager. She has been in her current position as Deputy Director for a little over seven years. Among her many other duties, Mary has an active role in employee training and development and has presented workshops for NEO-RLS, OLC, and theLocation: Online via Zoom
You're Not Alone: The Power of Peer Support in Management
12/4/2025
Recorded 12/4/25
Becoming a manager is a significant step, bringing exciting new challenges and shifts in how you approach your work yet, it often comes with a surprising sense of isolation. The familiar camaraderie with coworkers fades, leaving you feeling alone when navigating tough decisions or problem-solving. This feeling is especially true for middle managers, who often find themselves caught balancing the needs of front-line staff with the directives of administration. In this interactive workshop, we'll dive into the key issues faced by managers, particularly those in middle management, and explore practical strategies for building stronger peer support. You'll leave the workshop with a clear understanding of the mutual respect, open communication, and shared sense of purpose needed for robust peer relationships. You'll also be equipped with actionable strategies to cultivate an environment where you and other managers can freely share experiences, learn from one another, and collaboratively find solutions that benefit everyone.
Learning Objectives:
Presenter:
Mary Frankenfield has worked in the Mansfield/Richland County Public Library system for more than 20 years. During her time at MRCPL, Mary has worked as a page, a clerk, a children's librarian, and a branch manager. She has been in her current position as Deputy Director for a little over seven years. Among her many other duties, Mary has an active role in employee training and development and has presented workshops for NEO-RLS, OLC, and the
Location: Online via Zoom
12/4/2025
Recorded 12/4/25Becoming a manager is a significant step, bringing exciting new challenges and shifts in how you approach your work yet, it often comes with a surprising sense of isolation. The familiar camaraderie with coworkers fades, leaving you feeling alone when navigating tough decisions or problem-solving. This feeling is especially true for middle managers, who often find themselves caught balancing the needs of front-line staff with the directives of administration. In this interactive workshop, we'll dive into the key issues faced by managers, particularly those in middle management, and explore practical strategies for building stronger peer support. You'll leave the workshop with a clear understanding of the mutual respect, open communication, and shared sense of purpose needed for robust peer relationships. You'll also be equipped with actionable strategies to cultivate an environment where you and other managers can freely share experiences, learn from one another, and collaboratively find solutions that benefit everyone.
Learning Objectives:
- Have a clear understanding of the mutual respect, open communication, and shared sense of purpose
- Cultivate an environment of sharing, learning, and collaborating
Presenter:
Mary Frankenfield has worked in the Mansfield/Richland County Public Library system for more than 20 years. During her time at MRCPL, Mary has worked as a page, a clerk, a children's librarian, and a branch manager. She has been in her current position as Deputy Director for a little over seven years. Among her many other duties, Mary has an active role in employee training and development and has presented workshops for NEO-RLS, OLC, and theLocation: Online via Zoom
Outreach Active Learning Community Meeting
12/9/2025
Location: Online
Via Zoom
12/9/2025
We’re excited to unveil a fresh approach to professional connection and collaboration. Our traditional networking meetings are now Active Learning Communities—dynamic spaces designed for shared learning, real conversation, and practical support.
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges. You'll also get a guided introduction to our new message boards, which will help keep the conversation going long after the meeting ends.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online
Via Zoom
The Power of Storytelling and Empathy-Centered Communication
12/10/2025
Storytelling and empathetic communication are powerful, often underestimated tools in marketing and outreach. Centering empathy for your patrons' needs and experiences in your communication strategies will enhance the efficacy of your reach and will help you better understand who you’re serving. Applying storytelling best practices alongside empathy-centered communication will ensure you’re drawing in your audience meaningfully and sustaining their engagement, and your patrons will better understand how your library can meet their needs. You’ll leave this session with clear communication strategies and tools that simultaneously support your community and your services.
Learning objectives:
Deborah Hakes leads marketing and communications for Georgia Public Library Service, which was named Library Journal's 2020 Marketer of the Year. She is a communications leader with expertise in storytelling and building brands for nonprofits, public health, and libraries. Hakes has served on the board for the Library Marketing and Communications Group since 2021, including currently as vice president.
She has a passion for amplifying the voices of those who do good and telling stories that drive people to take action and has spent her career at state, national, and globally-focused nonprofit organizations. She began her career at The Carter Center in former U.S. President Jimmy Carter’s communications office, telling stories and raising awareness of international programming. At Welcoming America, she built the communications department from the ground up for a growing, new nonprofit. Currently at Georgia Public Library Service, she works to broaden awareness of the value of public libraries to build engagement and support, and she provides counsel to libraries to build their own communications expertise.
Location: Online via Zoom
12/10/2025
Storytelling and empathetic communication are powerful, often underestimated tools in marketing and outreach. Centering empathy for your patrons' needs and experiences in your communication strategies will enhance the efficacy of your reach and will help you better understand who you’re serving. Applying storytelling best practices alongside empathy-centered communication will ensure you’re drawing in your audience meaningfully and sustaining their engagement, and your patrons will better understand how your library can meet their needs. You’ll leave this session with clear communication strategies and tools that simultaneously support your community and your services.
Learning objectives:
- Identify your unique audiences.
- Understand how to better communicate how your library can meet your audience’s needs.
- Gain confidence in interviewing and storytelling.
Deborah Hakes leads marketing and communications for Georgia Public Library Service, which was named Library Journal's 2020 Marketer of the Year. She is a communications leader with expertise in storytelling and building brands for nonprofits, public health, and libraries. Hakes has served on the board for the Library Marketing and Communications Group since 2021, including currently as vice president. She has a passion for amplifying the voices of those who do good and telling stories that drive people to take action and has spent her career at state, national, and globally-focused nonprofit organizations. She began her career at The Carter Center in former U.S. President Jimmy Carter’s communications office, telling stories and raising awareness of international programming. At Welcoming America, she built the communications department from the ground up for a growing, new nonprofit. Currently at Georgia Public Library Service, she works to broaden awareness of the value of public libraries to build engagement and support, and she provides counsel to libraries to build their own communications expertise.
Location: Online via Zoom
The Power of Storytelling and Empathy-Centered Communication
12/10/2025
Recorded 12/10/25
Storytelling and empathetic communication are powerful, often underestimated tools in marketing and outreach. Centering empathy for your patrons' needs and experiences in your communication strategies will enhance the efficacy of your reach and will help you better understand who you’re serving. Applying storytelling best practices alongside empathy-centered communication will ensure you’re drawing in your audience meaningfully and sustaining their engagement, and your patrons will better understand how your library can meet their needs. You’ll leave this session with clear communication strategies and tools that simultaneously support your community and your services.
Learning objectives:
Deborah Hakes leads marketing and communications for Georgia Public Library Service, which was named Library Journal's 2020 Marketer of the Year. She is a communications leader with expertise in storytelling and building brands for nonprofits, public health, and libraries. Hakes has served on the board for the Library Marketing and Communications Group since 2021, including currently as vice president.
She has a passion for amplifying the voices of those who do good and telling stories that drive people to take action and has spent her career at state, national, and globally-focused nonprofit organizations. She began her career at The Carter Center in former U.S. President Jimmy Carter’s communications office, telling stories and raising awareness of international programming. At Welcoming America, she built the communications department from the ground up for a growing, new nonprofit. Currently at Georgia Public Library Service, she works to broaden awareness of the value of public libraries to build engagement and support, and she provides counsel to libraries to build their own communications expertise.
Location: Online via Zoom
12/10/2025
Recorded 12/10/25Storytelling and empathetic communication are powerful, often underestimated tools in marketing and outreach. Centering empathy for your patrons' needs and experiences in your communication strategies will enhance the efficacy of your reach and will help you better understand who you’re serving. Applying storytelling best practices alongside empathy-centered communication will ensure you’re drawing in your audience meaningfully and sustaining their engagement, and your patrons will better understand how your library can meet their needs. You’ll leave this session with clear communication strategies and tools that simultaneously support your community and your services.
Learning objectives:
- Identify your unique audiences.
- Understand how to better communicate how your library can meet your audience’s needs.
- Gain confidence in interviewing and storytelling.
Deborah Hakes leads marketing and communications for Georgia Public Library Service, which was named Library Journal's 2020 Marketer of the Year. She is a communications leader with expertise in storytelling and building brands for nonprofits, public health, and libraries. Hakes has served on the board for the Library Marketing and Communications Group since 2021, including currently as vice president. She has a passion for amplifying the voices of those who do good and telling stories that drive people to take action and has spent her career at state, national, and globally-focused nonprofit organizations. She began her career at The Carter Center in former U.S. President Jimmy Carter’s communications office, telling stories and raising awareness of international programming. At Welcoming America, she built the communications department from the ground up for a growing, new nonprofit. Currently at Georgia Public Library Service, she works to broaden awareness of the value of public libraries to build engagement and support, and she provides counsel to libraries to build their own communications expertise.
Location: Online via Zoom
Life Art: A New Horizon, Library Edition
12/11/2025
This presentation will plumb the depths of human potential by asking folks, what if we consider our contemporary society through the lens of living life as art? And what if libraries are the perfect synergistically aligned conduits for this enriching energy? What if art has been with us since the dawn of civilization as a gift just waiting to be opened completely and utilized to its fullest extent? What if the concept and practice of living life as art offers us a mind and heart opening portal to better understand the nature of reality and the full capacities that human beings hold within themselves?
Learning Objectives:
Jon Keppel holds a Bachelor of Fine Art in Sound Art from The Ohio State University where he graduated Magna Cum Laude with Distinction and a Master of Library and Information Science from Kent State University with a focus on adult services in the context of public libraries through the lens of living life as art. He is currently a librarian which is how he expresses his life art professionally in addition to independently inspiring through his writings, talks, guided meditations, music, and art.
Location: Online via Zoom
12/11/2025
This presentation will plumb the depths of human potential by asking folks, what if we consider our contemporary society through the lens of living life as art? And what if libraries are the perfect synergistically aligned conduits for this enriching energy? What if art has been with us since the dawn of civilization as a gift just waiting to be opened completely and utilized to its fullest extent? What if the concept and practice of living life as art offers us a mind and heart opening portal to better understand the nature of reality and the full capacities that human beings hold within themselves?
Learning Objectives:
- Learn about the very beginning of art history to our current day and age showing how art has gone through a transformation from object to concept to now possibly people as art
- Explore how this eureka understanding unlocks an infinite well of powerful energy that can be harnessed to good ends to live one's life in the most inspired and fulfilling way
- Begin to see how this gift energy can potentially strengthen, support, catalyze, revitalize, renew and supercharge library workers and libraries all around the world
- Tap into the awesome power of the gift energy that the understanding and practice of life art truly offers and see how it aligns perfectly with the mission, vision and values of libraries
Jon Keppel holds a Bachelor of Fine Art in Sound Art from The Ohio State University where he graduated Magna Cum Laude with Distinction and a Master of Library and Information Science from Kent State University with a focus on adult services in the context of public libraries through the lens of living life as art. He is currently a librarian which is how he expresses his life art professionally in addition to independently inspiring through his writings, talks, guided meditations, music, and art.Location: Online via Zoom
Life Art: A New Horizon, Library Edition
12/11/2025
Recorded: 12/11/25
This presentation will plumb the depths of human potential by asking folks, what if we consider our contemporary society through the lens of living life as art? And what if libraries are the perfect synergistically aligned conduits for this enriching energy? What if art has been with us since the dawn of civilization as a gift just waiting to be opened completely and utilized to its fullest extent? What if the concept and practice of living life as art offers us a mind and heart opening portal to better understand the nature of reality and the full capacities that human beings hold within themselves?
Learning Objectives:
Jon Keppel holds a Bachelor of Fine Art in Sound Art from The Ohio State University where he graduated Magna Cum Laude with Distinction and a Master of Library and Information Science from Kent State University with a focus on adult services in the context of public libraries through the lens of living life as art. He is currently a librarian which is how he expresses his life art professionally in addition to independently inspiring through his writings, talks, guided meditations, music, and art.
Location: Online via Zoom
12/11/2025
Recorded: 12/11/25This presentation will plumb the depths of human potential by asking folks, what if we consider our contemporary society through the lens of living life as art? And what if libraries are the perfect synergistically aligned conduits for this enriching energy? What if art has been with us since the dawn of civilization as a gift just waiting to be opened completely and utilized to its fullest extent? What if the concept and practice of living life as art offers us a mind and heart opening portal to better understand the nature of reality and the full capacities that human beings hold within themselves?
Learning Objectives:
- Learn about the very beginning of art history to our current day and age showing how art has gone through a transformation from object to concept to now possibly people as art
- Explore how this eureka understanding unlocks an infinite well of powerful energy that can be harnessed to good ends to live one's life in the most inspired and fulfilling way
- Begin to see how this gift energy can potentially strengthen, support, catalyze, revitalize, renew and supercharge library workers and libraries all around the world
- Tap into the awesome power of the gift energy that the understanding and practice of life art truly offers and see how it aligns perfectly with the mission, vision and values of libraries
Jon Keppel holds a Bachelor of Fine Art in Sound Art from The Ohio State University where he graduated Magna Cum Laude with Distinction and a Master of Library and Information Science from Kent State University with a focus on adult services in the context of public libraries through the lens of living life as art. He is currently a librarian which is how he expresses his life art professionally in addition to independently inspiring through his writings, talks, guided meditations, music, and art.Location: Online via Zoom
Excel Drop-in Q & A (Excel Nerds and Novices welcome)
12/16/2025
Location: Online via Zoom
12/16/2025
Join us for a session to have your Excel questions answered. Here is an opportunity to share tips and ask questions about Excel. Do you want to learn more about quickly navigating in Excel? Excel formula basics? Using automatic color coding to create a printable work schedule based on staff availability? Summarize data you’ve exported from another system like your ILS? Power Query basics? You may email questions and files ahead of time to Melissa Lattanzi or just join us on Zoom for the conversation. Keep in mind when sharing your files to protect the innocent.
Facilitators:
Scott Trimmer currently serves as the Director of the Learning Commons at Cuyahoga Community College’s Eastern Campus, where he has been since 2014. Scott enjoys helping people use technology to meaningfully improve their lives. His staff jokes that there’s very little Scott doesn’t try to organize in a spreadsheet. While serving for more than ten years as the go-to person to answer Excel questions at a 1000+ employee University, he picked up a number of Excel tips and tricks. In recent years, Scott has developed or assisted in the creation of variety of Excel tools to facilitate administrative tasks and dashboards, simplifying workflows and making data available to less tech-savvy folks in the organization.
With a degree in Computer Science and an MBA in Organizational Leadership, Scott has effectively used Excel to enhance data accessibility in a manner that benefits his organizations.
Melissa Lattanzi, Continuing Education Coordinator, NEO-RLS
Location: Online via Zoom
Excel Drop-in Q & A (Excel Nerds and Novices welcome)
12/16/2025
Location: Online via Zoom
12/16/2025
Recorded 12/16/25
Join us for a session to have your Excel questions answered. Here is an opportunity to share tips and ask questions about Excel. Do you want to learn more about quickly navigating in Excel? Excel formula basics? Using automatic color coding to create a printable work schedule based on staff availability? Summarize data you’ve exported from another system like your ILS? Power Query basics? You may email questions and files ahead of time to Melissa Lattanzi or just join us on Zoom for the conversation. Keep in mind when sharing your files to protect the innocent.
Facilitators:
Scott Trimmer currently serves as the Director of the Learning Commons at Cuyahoga Community College’s Eastern Campus, where he has been since 2014. Scott enjoys helping people use technology to meaningfully improve their lives. His staff jokes that there’s very little Scott doesn’t try to organize in a spreadsheet. While serving for more than ten years as the go-to person to answer Excel questions at a 1000+ employee University, he picked up a number of Excel tips and tricks. In recent years, Scott has developed or assisted in the creation of variety of Excel tools to facilitate administrative tasks and dashboards, simplifying workflows and making data available to less tech-savvy folks in the organization.
With a degree in Computer Science and an MBA in Organizational Leadership, Scott has effectively used Excel to enhance data accessibility in a manner that benefits his organizations.
Melissa Lattanzi, Continuing Education Coordinator, NEO-RLS
Location: Online via Zoom
Chair Yoga for Library Workers: Reconnecting
12/17/2025
The cold winter months can be isolating. Pause and reconnect with your body, mind, and community in this gentle chair yoga class. Through slow, mindful movement and breathwork, you’ll cultivate a deeper sense of presence and connection with yourself, your community and the natural world around you.
Learning Objectives:
Hillary Brown, Program and Services Associate, NEO-RLS, is also a certified yoga teacher and former children’s librarian with over a decade of experience in public libraries. She specializes in making yoga accessible to all and is passionate about supporting the well-being of library workers through mindful movement, meditation and breath work. Hillary believes that, like libraries, yoga should be welcoming to everyone.
Location: Online via Zoom
12/17/2025
The cold winter months can be isolating. Pause and reconnect with your body, mind, and community in this gentle chair yoga class. Through slow, mindful movement and breathwork, you’ll cultivate a deeper sense of presence and connection with yourself, your community and the natural world around you.
Learning Objectives:
- Use gentle movements and breath techniques to enhance physical and mental relaxation.
- Cultivate a deeper connection to the self through focused awareness.
- Foster a sense of community and connection by embracing practices that support openness and presence.
Hillary Brown, Program and Services Associate, NEO-RLS, is also a certified yoga teacher and former children’s librarian with over a decade of experience in public libraries. She specializes in making yoga accessible to all and is passionate about supporting the well-being of library workers through mindful movement, meditation and breath work. Hillary believes that, like libraries, yoga should be welcoming to everyone.Location: Online via Zoom
Chair Yoga for Library Workers: Reconnecting
12/17/2025
Recorded 12/17/25
The cold winter months can be isolating. Pause and reconnect with your body, mind, and community in this gentle chair yoga class. Through slow, mindful movement and breathwork, you’ll cultivate a deeper sense of presence and connection with yourself, your community and the natural world around you.
Learning Objectives:
Hillary Brown, Program and Services Associate, NEO-RLS, is also a certified yoga teacher and former children’s librarian with over a decade of experience in public libraries. She specializes in making yoga accessible to all and is passionate about supporting the well-being of library workers through mindful movement, meditation and breath work. Hillary believes that, like libraries, yoga should be welcoming to everyone.
Location: Online via Zoom
12/17/2025
Recorded 12/17/25The cold winter months can be isolating. Pause and reconnect with your body, mind, and community in this gentle chair yoga class. Through slow, mindful movement and breathwork, you’ll cultivate a deeper sense of presence and connection with yourself, your community and the natural world around you.
Learning Objectives:
- Use gentle movements and breath techniques to enhance physical and mental relaxation.
- Cultivate a deeper connection to the self through focused awareness.
- Foster a sense of community and connection by embracing practices that support openness and presence.
Hillary Brown, Program and Services Associate, NEO-RLS, is also a certified yoga teacher and former children’s librarian with over a decade of experience in public libraries. She specializes in making yoga accessible to all and is passionate about supporting the well-being of library workers through mindful movement, meditation and breath work. Hillary believes that, like libraries, yoga should be welcoming to everyone.Location: Online via Zoom
HR and Legal Update: Recent Changes in the Law and Trends Impacting Public Libraries
1/7/2026
Keeping abreast of changes in employment laws is an on-going challenge for employers generally and for HR Professionals in particular. In this webinar, we will examine recent developments in the law that impact the ability of public libraries to manage the workforce in a challenging environment.
Presenter:
Amanda S Smith, Shareholder, OSBA-Certified Specialist in Labor and Employment Law, DE&I Officer , National Diversity Council Certified Diversity Professional, Kastner Westman & Wilkins, LLC
Amanda’s unusual path to becoming a labor and employment attorney began with earning bachelor’s and master’s degrees in neuroscience at Allegheny College and Kent State University, respectively. After determining that a career in science ultimately was not for her, she took a job as a legal assistant following her graduate studies, and immediately fell in love with law.
That first position at a plaintiff’s side labor and employment firm quickly evolved into enrolling in classes at the University of Akron School of Law, where she eventually earned her juris doctor degree, summa cum laude. Her experience to-date as a management-side labor and employment attorney has led to some lively discussions at the dinner table back home with her father (a police chief) and mother (a former union president).
Amanda has found the work to be both fascinating and fulfilling. She represents employers in many types of labor and employment matters, including charges before the Equal Employment Opportunity Commission, Ohio Civil Rights Commission and other state fair employment practice agencies. She also counsels employers on litigation, arbitration and other alternative dispute resolution matters, as well as wage/hour compliance, performance and leave management, discipline, and workplace policies.
Location: Online via Zoom
1/7/2026
Keeping abreast of changes in employment laws is an on-going challenge for employers generally and for HR Professionals in particular. In this webinar, we will examine recent developments in the law that impact the ability of public libraries to manage the workforce in a challenging environment.
Presenter:
Amanda S Smith, Shareholder, OSBA-Certified Specialist in Labor and Employment Law, DE&I Officer , National Diversity Council Certified Diversity Professional, Kastner Westman & Wilkins, LLCAmanda’s unusual path to becoming a labor and employment attorney began with earning bachelor’s and master’s degrees in neuroscience at Allegheny College and Kent State University, respectively. After determining that a career in science ultimately was not for her, she took a job as a legal assistant following her graduate studies, and immediately fell in love with law.
That first position at a plaintiff’s side labor and employment firm quickly evolved into enrolling in classes at the University of Akron School of Law, where she eventually earned her juris doctor degree, summa cum laude. Her experience to-date as a management-side labor and employment attorney has led to some lively discussions at the dinner table back home with her father (a police chief) and mother (a former union president).
Amanda has found the work to be both fascinating and fulfilling. She represents employers in many types of labor and employment matters, including charges before the Equal Employment Opportunity Commission, Ohio Civil Rights Commission and other state fair employment practice agencies. She also counsels employers on litigation, arbitration and other alternative dispute resolution matters, as well as wage/hour compliance, performance and leave management, discipline, and workplace policies.
Location: Online via Zoom
HR and Legal Update: Recent Changes in the Law and Trends Impacting Public Libraries
1/7/2026
Recorded 1/7/26
Keeping abreast of changes in employment laws is an on-going challenge for employers generally and for HR Professionals in particular. In this webinar, we will examine recent developments in the law that impact the ability of public libraries to manage the workforce in a challenging environment.
Presenter:
Amanda S Smith, Shareholder, OSBA-Certified Specialist in Labor and Employment Law, DE&I Officer , National Diversity Council Certified Diversity Professional, Kastner Westman & Wilkins, LLC
Amanda’s unusual path to becoming a labor and employment attorney began with earning bachelor’s and master’s degrees in neuroscience at Allegheny College and Kent State University, respectively. After determining that a career in science ultimately was not for her, she took a job as a legal assistant following her graduate studies, and immediately fell in love with law.
That first position at a plaintiff’s side labor and employment firm quickly evolved into enrolling in classes at the University of Akron School of Law, where she eventually earned her juris doctor degree, summa cum laude. Her experience to-date as a management-side labor and employment attorney has led to some lively discussions at the dinner table back home with her father (a police chief) and mother (a former union president).
Amanda has found the work to be both fascinating and fulfilling. She represents employers in many types of labor and employment matters, including charges before the Equal Employment Opportunity Commission, Ohio Civil Rights Commission and other state fair employment practice agencies. She also counsels employers on litigation, arbitration and other alternative dispute resolution matters, as well as wage/hour compliance, performance and leave management, discipline, and workplace policies.
Location: Online via Zoom
1/7/2026
Recorded 1/7/26Keeping abreast of changes in employment laws is an on-going challenge for employers generally and for HR Professionals in particular. In this webinar, we will examine recent developments in the law that impact the ability of public libraries to manage the workforce in a challenging environment.
Presenter:
Amanda S Smith, Shareholder, OSBA-Certified Specialist in Labor and Employment Law, DE&I Officer , National Diversity Council Certified Diversity Professional, Kastner Westman & Wilkins, LLCAmanda’s unusual path to becoming a labor and employment attorney began with earning bachelor’s and master’s degrees in neuroscience at Allegheny College and Kent State University, respectively. After determining that a career in science ultimately was not for her, she took a job as a legal assistant following her graduate studies, and immediately fell in love with law.
That first position at a plaintiff’s side labor and employment firm quickly evolved into enrolling in classes at the University of Akron School of Law, where she eventually earned her juris doctor degree, summa cum laude. Her experience to-date as a management-side labor and employment attorney has led to some lively discussions at the dinner table back home with her father (a police chief) and mother (a former union president).
Amanda has found the work to be both fascinating and fulfilling. She represents employers in many types of labor and employment matters, including charges before the Equal Employment Opportunity Commission, Ohio Civil Rights Commission and other state fair employment practice agencies. She also counsels employers on litigation, arbitration and other alternative dispute resolution matters, as well as wage/hour compliance, performance and leave management, discipline, and workplace policies.
Location: Online via Zoom
2026 Strategic Leadership
1/8/2026
Recorded 1/8/2026
This webinar is also part of the 2025-2026 Leadership Academy.
This Webinar will provide a brief overview of strategic leadership, provide you with tools to infuse strategic thinking into your library operations, and will discuss strategic leadership in an ever changing world.
Learning objectives:
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.
Location: Online via Zoom
1/8/2026
Recorded 1/8/2026This webinar is also part of the 2025-2026 Leadership Academy.
This Webinar will provide a brief overview of strategic leadership, provide you with tools to infuse strategic thinking into your library operations, and will discuss strategic leadership in an ever changing world.
Learning objectives:
- Participants will learn the difference between strategy and leadership skills vs operations and management skills, and will understand the importance of weaving these critical skills together.
- Participants will learn several integral tools for infusing their management style with strategic thinking.
- Participants will discuss trends and potential impacts on future library operations
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.Location: Online via Zoom
Strategic Leadership
1/8/2026
This webinar is also part of the 2025-2026 Leadership Academy.
This Webinar will provide a brief overview of strategic leadership, provide you with tools to infuse strategic thinking into your library operations, and will discuss strategic leadership in an ever changing world.
Learning objectives:
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.
Location: Online via Zoom
1/8/2026
This webinar is also part of the 2025-2026 Leadership Academy.
This Webinar will provide a brief overview of strategic leadership, provide you with tools to infuse strategic thinking into your library operations, and will discuss strategic leadership in an ever changing world.
Learning objectives:
- Participants will learn the difference between strategy and leadership skills vs operations and management skills, and will understand the importance of weaving these critical skills together.
- Participants will learn several integral tools for infusing their management style with strategic thinking.
- Participants will discuss trends and potential impacts on future library operations
Paula Miller has served as Director/Administrator in four states –Baltimore County Public Library and Eastern Shore Regional Library (both MD), Pikes Peak Library District (CO), Westlake Porter Public Library (OH), and Dover Public Library (DE). Most recently, she molded BCPL’s role as a community hub and instrument of democracy, and she oversaw the development and opening of award-winning and state-of-the-art Library 21c in Colorado Springs. Enamored by libraries since her first shelving job at age 16 at Kent Free Library, she believes our public libraries are critical community resources that bring people together and that serve as bridges to opportunities in individuals’ lives. She is focused on identifying new and emerging needs, roles, and connections that keep our libraries relevant and effective.Location: Online via Zoom
Cultivating Well-Being: Creating a Supportive and Thriving Library Workplace
1/13/2026
Library work can be meaningful and rewarding but comes with unique challenges that can impact well-being, including burnout, compassion fatigue, and emotional labor. This presentation will explore the systemic causes of workplace stress, the role of psychological safety, and practical strategies to foster a healthier and more supportive work environment.
Presenter:
Bobbi L. Newman is a librarian, Certified Wellness Practitioner, workplace well-being consultant, and advocate for healthier, more inclusive, and productive workplaces. She is passionate about fostering environments where individuals and teams not only work but thrive. With nearly a decade of experience, two published books on workplace wellness, and a Certificate in the Science of Well-Being from Yale University, Bobbi’s approach is evidence-based and grounded in real-world experience.
Location: Online via Zoom
1/13/2026
Library work can be meaningful and rewarding but comes with unique challenges that can impact well-being, including burnout, compassion fatigue, and emotional labor. This presentation will explore the systemic causes of workplace stress, the role of psychological safety, and practical strategies to foster a healthier and more supportive work environment.
Presenter:
Bobbi L. Newman is a librarian, Certified Wellness Practitioner, workplace well-being consultant, and advocate for healthier, more inclusive, and productive workplaces. She is passionate about fostering environments where individuals and teams not only work but thrive. With nearly a decade of experience, two published books on workplace wellness, and a Certificate in the Science of Well-Being from Yale University, Bobbi’s approach is evidence-based and grounded in real-world experience.Location: Online via Zoom
Cultivating Well-Being: Creating a Supportive and Thriving Library Workplace
1/13/2026
Recorded: 1/13/26
Library work can be meaningful and rewarding but comes with unique challenges that can impact well-being, including burnout, compassion fatigue, and emotional labor. This presentation will explore the systemic causes of workplace stress, the role of psychological safety, and practical strategies to foster a healthier and more supportive work environment.
Presenter:
Bobbi L. Newman is a librarian, Certified Wellness Practitioner, workplace well-being consultant, and advocate for healthier, more inclusive, and productive workplaces. She is passionate about fostering environments where individuals and teams not only work but thrive. With nearly a decade of experience, two published books on workplace wellness, and a Certificate in the Science of Well-Being from Yale University, Bobbi’s approach is evidence-based and grounded in real-world experience.
Location: Online via Zoom
1/13/2026
Recorded: 1/13/26Library work can be meaningful and rewarding but comes with unique challenges that can impact well-being, including burnout, compassion fatigue, and emotional labor. This presentation will explore the systemic causes of workplace stress, the role of psychological safety, and practical strategies to foster a healthier and more supportive work environment.
Presenter:
Bobbi L. Newman is a librarian, Certified Wellness Practitioner, workplace well-being consultant, and advocate for healthier, more inclusive, and productive workplaces. She is passionate about fostering environments where individuals and teams not only work but thrive. With nearly a decade of experience, two published books on workplace wellness, and a Certificate in the Science of Well-Being from Yale University, Bobbi’s approach is evidence-based and grounded in real-world experience.Location: Online via Zoom
Don't just shake it off: using debriefing tools to support front-line library staff
1/15/2026
Recorded: 1/15/26
As public libraries across North America experience increasing complex social issues, front line staff are confronted with challenging situations on a daily basis and it is no longer enough to expect them to simply “shake it off”. Systematic supports such as Employee Family Assistance Providers and employee wellness programs can help with ongoing concerns, but immediate support is crucial and can be harder to access or provide.
After identifying the need for timely and flexible intervention, Calgary Public Library explored the process of debriefing and through small pilots and peer training, established a process that can be used by all library workers to walk each other through the immediate impact of any incident.
We will share our insight into the benefits of debriefing, steps in developing debriefing plans that fit a variety of public service contexts, tips on training staff to use this process effectively, and observations of how debriefing supports overall organizational resiliency.
Becky Potter is a Library Experience Supervisor at Central Library at Calgary Public Library. Her role focuses on supporting staff with safety and security, community partnerships and library services for vulnerable Calgarians. Previous roles at Calgary Public Library include Adult Literacy and Learning Advocate focusing on community partnerships and community outreach and Program Coordinator delivering programs to community partners serving the vulnerable sector. Becky has worked on community Initiatives including, Financial Futures Collaborative (FFC), Calgary Poverty Reduction Initiative (CPRI) and the Safe Communities Opportunity Resource Center (SCORCe).
Location: Online via Zoom
1/15/2026
Recorded: 1/15/26As public libraries across North America experience increasing complex social issues, front line staff are confronted with challenging situations on a daily basis and it is no longer enough to expect them to simply “shake it off”. Systematic supports such as Employee Family Assistance Providers and employee wellness programs can help with ongoing concerns, but immediate support is crucial and can be harder to access or provide.
After identifying the need for timely and flexible intervention, Calgary Public Library explored the process of debriefing and through small pilots and peer training, established a process that can be used by all library workers to walk each other through the immediate impact of any incident.
We will share our insight into the benefits of debriefing, steps in developing debriefing plans that fit a variety of public service contexts, tips on training staff to use this process effectively, and observations of how debriefing supports overall organizational resiliency.
Learning Objectives:
-
Understand the de-briefing process, what it can (and can’t) accomplish, when it can be utilized, and how it can benefit front-line library staff, library leadership, and library patrons
-
Explore ways to leverage partnerships and community resources to create tools to support library staff
-
Provide a replicable framework for other library systems providing service to the public to implement debriefing processes for their staff in a way that works in their context.
Becky Potter is a Library Experience Supervisor at Central Library at Calgary Public Library. Her role focuses on supporting staff with safety and security, community partnerships and library services for vulnerable Calgarians. Previous roles at Calgary Public Library include Adult Literacy and Learning Advocate focusing on community partnerships and community outreach and Program Coordinator delivering programs to community partners serving the vulnerable sector. Becky has worked on community Initiatives including, Financial Futures Collaborative (FFC), Calgary Poverty Reduction Initiative (CPRI) and the Safe Communities Opportunity Resource Center (SCORCe). Location: Online via Zoom
Don’t just shake it off: using debriefing tools to support front-line library staff
1/15/2026
Becky Potter is a Library Experience Supervisor at Central Library at Calgary Public Library. Her role focuses on supporting staff with safety and security, community partnerships and library services for vulnerable Calgarians. Previous roles at Calgary Public Library include Adult Literacy and Learning Advocate focusing on community partnerships and community outreach and Program Coordinator delivering programs to community partners serving the vulnerable sector. Becky has worked on community Initiatives including, Financial Futures Collaborative (FFC), Calgary Poverty Reduction Initiative (CPRI) and the Safe Communities Opportunity Resource Center (SCORCe).
Location: Online via Zoom
1/15/2026
As public libraries across North America experience increasing complex social issues, front line staff are confronted with challenging situations on a daily basis and it is no longer enough to expect them to simply “shake it off”. Systematic supports such as Employee Family Assistance Providers and employee wellness programs can help with ongoing concerns, but immediate support is crucial and can be harder to access or provide.
After identifying the need for timely and flexible intervention, Calgary Public Library explored the process of debriefing and through small pilots and peer training, established a process that can be used by all library workers to walk each other through the immediate impact of any incident.
We will share our insight into the benefits of debriefing, steps in developing debriefing plans that fit a variety of public service contexts, tips on training staff to use this process effectively, and observations of how debriefing supports overall organizational resiliency.
After identifying the need for timely and flexible intervention, Calgary Public Library explored the process of debriefing and through small pilots and peer training, established a process that can be used by all library workers to walk each other through the immediate impact of any incident.
We will share our insight into the benefits of debriefing, steps in developing debriefing plans that fit a variety of public service contexts, tips on training staff to use this process effectively, and observations of how debriefing supports overall organizational resiliency.
Learning Objectives:
-
Understand the de-briefing process, what it can (and can’t) accomplish, when it can be utilized, and how it can benefit front-line library staff, library leadership, and library patrons
-
Explore ways to leverage partnerships and community resources to create tools to support library staff
-
Provide a replicable framework for other library systems providing service to the public to implement debriefing processes for their staff in a way that works in their context.
Becky Potter is a Library Experience Supervisor at Central Library at Calgary Public Library. Her role focuses on supporting staff with safety and security, community partnerships and library services for vulnerable Calgarians. Previous roles at Calgary Public Library include Adult Literacy and Learning Advocate focusing on community partnerships and community outreach and Program Coordinator delivering programs to community partners serving the vulnerable sector. Becky has worked on community Initiatives including, Financial Futures Collaborative (FFC), Calgary Poverty Reduction Initiative (CPRI) and the Safe Communities Opportunity Resource Center (SCORCe). Location: Online via Zoom
Makerspace Active Learning Community Meeting
1/21/2026
Location: Online via Zoom
1/21/2026
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online via Zoom
Top 25 Titles of 2025
1/22/2026
No one expects public service staff to have read every popular title that has been published in a given year; however, it's not an unrealistic expectation to be familiar with them to better serve patrons. This webinar will go over the top 25 titles of 2025, literary trends and anticipated releases to note for 2026, and reader's advisory tips & tricks.
Learning Objectives:
Location: Online via Zoom
1/22/2026
No one expects public service staff to have read every popular title that has been published in a given year; however, it's not an unrealistic expectation to be familiar with them to better serve patrons. This webinar will go over the top 25 titles of 2025, literary trends and anticipated releases to note for 2026, and reader's advisory tips & tricks.
Learning Objectives:
- Familiarize yourself with the buzziest books for children, teens, and adults in both fiction and non-fiction.
- Gain an understanding of the 2025 and 2026 literary landscape.
- Improve your reader’s advisory and circulation upselling skills.
Ris Labib, Collection Development Manager at Portage County District Library, believes in the power of a good book. She has been talking with others about books -- in a professional and personal capacity -- since middle school and was even on NPR! One of the (many) books she is currently reading "Alchemised" by Senlinyu.
Amber Salmon has 22 years of experience in public libraries and is currently an adult services librarian in the Business, Government, and Science Division at the Akron-Summit County Public Library. She co-leads specialty book clubs and her favorite read of 2025 was “The Favorites” by Layne Fargo.
Location: Online via Zoom
Top 25 Titles of 2025
1/22/2026
Recorded: 1/22/25
No one expects public service staff to have read every popular title that has been published in a given year; however, it's not an unrealistic expectation to be familiar with them to better serve patrons. This webinar will go over the top 25 titles of 2025, literary trends and anticipated releases to note for 2026, and reader's advisory tips & tricks.
Learning Objectives:
Location: Online via Zoom
1/22/2026
Recorded: 1/22/25No one expects public service staff to have read every popular title that has been published in a given year; however, it's not an unrealistic expectation to be familiar with them to better serve patrons. This webinar will go over the top 25 titles of 2025, literary trends and anticipated releases to note for 2026, and reader's advisory tips & tricks.
Learning Objectives:
- Familiarize yourself with the buzziest books for children, teens, and adults in both fiction and non-fiction.
- Gain an understanding of the 2025 and 2026 literary landscape.
- Improve your reader’s advisory and circulation upselling skills.
Ris Labib, Collection Development Manager at Portage County District Library, believes in the power of a good book. She has been talking with others about books -- in a professional and personal capacity -- since middle school and was even on NPR! One of the (many) books she is currently reading "Alchemised" by Senlinyu.
Amber Salmon has 22 years of experience in public libraries and is currently an adult services librarian in the Business, Government, and Science Division at the Akron-Summit County Public Library. She co-leads specialty book clubs and her favorite read of 2025 was “The Favorites” by Layne Fargo.
Location: Online via Zoom
(AI)ccessibility in Digital Collections
1/27/2026
Recorded 1/27/26
Accessibility workflows are a crucial step in the full lifecycle of digital collections work. Too often, however, these workflows are time consuming, tedious, and a significant burden on teams with limited resources. How can we lighten the workload of creating accessible collections, while ensuring the accuracy of the information provided? While it may not be the answer to every problem, artificial intelligence (combined with human quality control) can help teams improve the accessibility of their digital collections. This improved access to collections will enrich the teaching and learning of faculty, staff, and students across campus.
In this presentation, presenters will explore the intersection of AI, accessibility, and digitized special collections. By exploring image descriptions, transcriptions of hand-written materials, and Retrieval Augmented Generation (RAG) for information retrieval, the team will share the ways in which AI has helped (or harmed) digital collections workflows.
Learning Objectives:
Location: Online via Zoom
1/27/2026
Recorded 1/27/26Accessibility workflows are a crucial step in the full lifecycle of digital collections work. Too often, however, these workflows are time consuming, tedious, and a significant burden on teams with limited resources. How can we lighten the workload of creating accessible collections, while ensuring the accuracy of the information provided? While it may not be the answer to every problem, artificial intelligence (combined with human quality control) can help teams improve the accessibility of their digital collections. This improved access to collections will enrich the teaching and learning of faculty, staff, and students across campus.
In this presentation, presenters will explore the intersection of AI, accessibility, and digitized special collections. By exploring image descriptions, transcriptions of hand-written materials, and Retrieval Augmented Generation (RAG) for information retrieval, the team will share the ways in which AI has helped (or harmed) digital collections workflows.
Learning Objectives:
- Explain how AI tools can be integrated into accessibility workflows for digitized special collections, including its potential benefits and limitations when paired with human quality control.
- Evaluate the effectiveness of AI-assisted tools for image description and handwritten text transcription in improving access to digital collections.
- Identify practical strategies for using AI to reduce staff workload while maintaining accuracy and ethical standards in accessible digital collections work.
Sidney Gao, Interim Director of Digital Initiatives, Digital Collections Manager, University of Cincinnati Libraries
Sean Crowe, Digital Projects Librarian, University of Cincinnati Libraries
Location: Online via Zoom
(AI)ccessibility in Digital Collections
1/27/2026
Accessibility workflows are a crucial step in the full lifecycle of digital collections work. Too often, however, these workflows are time consuming, tedious, and a significant burden on teams with limited resources. How can we lighten the workload of creating accessible collections, while ensuring the accuracy of the information provided? While it may not be the answer to every problem, artificial intelligence (combined with human quality control) can help teams improve the accessibility of their digital collections. This improved access to collections will enrich the teaching and learning of faculty, staff, and students across campus.
In this presentation, presenters will explore the intersection of AI, accessibility, and digitized special collections. By exploring image descriptions, transcriptions of hand-written materials, and Retrieval Augmented Generation (RAG) for information retrieval, the team will share the ways in which AI has helped (or harmed) digital collections workflows.
Learning Objectives:
Location: Online via Zoom
1/27/2026
Accessibility workflows are a crucial step in the full lifecycle of digital collections work. Too often, however, these workflows are time consuming, tedious, and a significant burden on teams with limited resources. How can we lighten the workload of creating accessible collections, while ensuring the accuracy of the information provided? While it may not be the answer to every problem, artificial intelligence (combined with human quality control) can help teams improve the accessibility of their digital collections. This improved access to collections will enrich the teaching and learning of faculty, staff, and students across campus.
In this presentation, presenters will explore the intersection of AI, accessibility, and digitized special collections. By exploring image descriptions, transcriptions of hand-written materials, and Retrieval Augmented Generation (RAG) for information retrieval, the team will share the ways in which AI has helped (or harmed) digital collections workflows.
Learning Objectives:
- Explain how AI tools can be integrated into accessibility workflows for digitized special collections, including its potential benefits and limitations when paired with human quality control.
- Evaluate the effectiveness of AI-assisted tools for image description and handwritten text transcription in improving access to digital collections.
- Identify practical strategies for using AI to reduce staff workload while maintaining accuracy and ethical standards in accessible digital collections work.
Sidney Gao, Interim Director of Digital Initiatives, Digital Collections Manager, University of Cincinnati Libraries
Sean Crowe, Digital Projects Librarian, University of Cincinnati Libraries
Location: Online via Zoom
The AI Advantage: Next-Gen Project Management
1/29/2026
Unlock new levels of efficiency and impact for your projects. This hands-on session introduces "The AI Advantage," a modern approach to project management designed specifically for community leaders. We will demystify artificial intelligence and demonstrate how to leverage powerful, free tools like Google's Gemini and NotebookLM to streamline every phase of your project lifecycle.
Learning Objectives:
George Garrett is the principal at Mathews High School in Vienna, Ohio, where he has dedicated over two decades to serving the school community. His extensive experience at Mathews includes roles as a teacher, coach, and administrator. George began his career in education as a language arts teacher before transitioning to a technology educator, sharing his expertise with junior high and high school students, as well as adults through evening programs at the Trumbull Independent Public Libraries.
Location: Online via Zoom
1/29/2026
Unlock new levels of efficiency and impact for your projects. This hands-on session introduces "The AI Advantage," a modern approach to project management designed specifically for community leaders. We will demystify artificial intelligence and demonstrate how to leverage powerful, free tools like Google's Gemini and NotebookLM to streamline every phase of your project lifecycle.
Learning Objectives:
- Brainstorm & Plan with Gemini: Use Gemini as a creative partner to generate innovative project ideas, develop detailed action plans, create timelines, and delegate tasks.
- Draft Communications in Seconds: Instantly create compelling emails for coworkers, social media posts for promotion, and thank-you letters for partners and stakeholders.
- Centralize Your Project Knowledge with NotebookLM: Transform meeting minutes, past project reports, and documents into an intelligent, searchable database. Get instant answers to questions like, "What was our budget for last year's fundraiser?" or "Summarize the key takeaways from our planning meeting."
George Garrett is the principal at Mathews High School in Vienna, Ohio, where he has dedicated over two decades to serving the school community. His extensive experience at Mathews includes roles as a teacher, coach, and administrator. George began his career in education as a language arts teacher before transitioning to a technology educator, sharing his expertise with junior high and high school students, as well as adults through evening programs at the Trumbull Independent Public Libraries.Location: Online via Zoom
The AI Advantage: Next-Gen Project Management
1/29/2026
Recorded 1/29/26
Unlock new levels of efficiency and impact for your projects. This hands-on session introduces "The AI Advantage," a modern approach to project management designed specifically for community leaders. We will demystify artificial intelligence and demonstrate how to leverage powerful, free tools like Google's Gemini and NotebookLM to streamline every phase of your project lifecycle.
Learning Objectives:
George Garrett is the principal at Mathews High School in Vienna, Ohio, where he has dedicated over two decades to serving the school community. His extensive experience at Mathews includes roles as a teacher, coach, and administrator. George began his career in education as a language arts teacher before transitioning to a technology educator, sharing his expertise with junior high and high school students, as well as adults through evening programs at the Trumbull Independent Public Libraries.
Location: Online via Zoom
1/29/2026
Recorded 1/29/26Unlock new levels of efficiency and impact for your projects. This hands-on session introduces "The AI Advantage," a modern approach to project management designed specifically for community leaders. We will demystify artificial intelligence and demonstrate how to leverage powerful, free tools like Google's Gemini and NotebookLM to streamline every phase of your project lifecycle.
Learning Objectives:
- Brainstorm & Plan with Gemini: Use Gemini as a creative partner to generate innovative project ideas, develop detailed action plans, create timelines, and delegate tasks.
- Draft Communications in Seconds: Instantly create compelling emails for coworkers, social media posts for promotion, and thank-you letters for partners and stakeholders.
- Centralize Your Project Knowledge with NotebookLM: Transform meeting minutes, past project reports, and documents into an intelligent, searchable database. Get instant answers to questions like, "What was our budget for last year's fundraiser?" or "Summarize the key takeaways from our planning meeting."
George Garrett is the principal at Mathews High School in Vienna, Ohio, where he has dedicated over two decades to serving the school community. His extensive experience at Mathews includes roles as a teacher, coach, and administrator. George began his career in education as a language arts teacher before transitioning to a technology educator, sharing his expertise with junior high and high school students, as well as adults through evening programs at the Trumbull Independent Public Libraries.Location: Online via Zoom
Guided Reading Round Table (GRRT): Historical Fantasy
2/3/2026
Location: Online
Via Zoom
2/3/2026
Modeled off the Chicago-area Adult Reading Round Table, the Guided Reading Round Table (GRRT) will lead library staff through an in-depth genre study. Over the course of a year, we will explore historical fiction, with a specific focus on the biographical, fantasy, literary, mystery, and romance subgenres. This final session will explore historical fantasy through guided discussions to identify popular authors, titles, tropes, & trends. A reading list & questions will be supplied; while it is not required, it is recommended to read through some of the titles and questions. The GRRT is dedicated to the development of readers’ advisory skills and the promotion of reading for pleasure.
Location: Online
Via Zoom
Directors/Deputy Directors Active Learning Community Meeting
2/4/2026
Location: Online
Via Zoom
2/4/2026
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Ragan Snead.
Location: Online
Via Zoom
Don't Go There: How to Avoid and Disengage from Controversial Conversations with Patrons and Staff
2/4/2026
Recorded: 2/4/26
Thankfully, the library is still a safe place for interacting and connecting with others. But what happens when the conversations become uncomfortable and controversial? How do you remove yourself from the unwanted drama, or at least disengage, if you can’t remove yourself?
Learning Objectives:
This program will use “real library life” examples of controversial and unwanted conversations and how to handle them.
Presenter:
Andrew Sanderbeck is a respected presenter, coach, and consultant. He has worked with library organizations for more than 20 years.
He champions Meliorism (mēl′yə-rĭz″əm), the belief that we can contribute to positive change and improve the world through acts of love, creativity, compassion, and kindness. He now resides in Wadsworth, Ohio with his wife, Michelle, and enjoys visiting his grandchildren in Pennsylvania.
Location: Online via Zoom
2/4/2026
Recorded: 2/4/26Thankfully, the library is still a safe place for interacting and connecting with others. But what happens when the conversations become uncomfortable and controversial? How do you remove yourself from the unwanted drama, or at least disengage, if you can’t remove yourself?
Learning Objectives:
- Two easy to use phrases to set boundaries with and redirect unwanted patron conversations
- Two respectful phrases to use the get yourself out of an unwanted conversation
- Three agreements staff can make with each other to remove politics, religion and other hot topics from the workplace
- How to recover from being involved in the controversy
This program will use “real library life” examples of controversial and unwanted conversations and how to handle them.
Presenter:
Andrew Sanderbeck is a respected presenter, coach, and consultant. He has worked with library organizations for more than 20 years. He champions Meliorism (mēl′yə-rĭz″əm), the belief that we can contribute to positive change and improve the world through acts of love, creativity, compassion, and kindness. He now resides in Wadsworth, Ohio with his wife, Michelle, and enjoys visiting his grandchildren in Pennsylvania.
Location: Online via Zoom
Don’t Go There: How to Avoid and Disengage from Controversial Conversations with Patrons and Staff
2/4/2026
Thankfully, the library is still a safe place for interacting and connecting with others. But what happens when the conversations become uncomfortable and controversial? How do you remove yourself from the unwanted drama, or at least disengage, if you can’t remove yourself?
Learning Objectives:
This program will use “real library life” examples of controversial and unwanted conversations and how to handle them.
Presenter:
Andrew Sanderbeck is a respected presenter, coach, and consultant. He has worked with library organizations for more than 20 years.
He champions Meliorism (mēl′yə-rĭz″əm), the belief that we can contribute to positive change and improve the world through acts of love, creativity, compassion, and kindness. He now resides in Wadsworth, Ohio with his wife, Michelle, and enjoys visiting his grandchildren in Pennsylvania.
Location: Online via Zoom
2/4/2026
Thankfully, the library is still a safe place for interacting and connecting with others. But what happens when the conversations become uncomfortable and controversial? How do you remove yourself from the unwanted drama, or at least disengage, if you can’t remove yourself?
Learning Objectives:
- Two easy to use phrases to set boundaries with and redirect unwanted patron conversations
- Two respectful phrases to use the get yourself out of an unwanted conversation
- Three agreements staff can make with each other to remove politics, religion and other hot topics from the workplace
- How to recover from being involved in the controversy
This program will use “real library life” examples of controversial and unwanted conversations and how to handle them.
Presenter:
Andrew Sanderbeck is a respected presenter, coach, and consultant. He has worked with library organizations for more than 20 years. He champions Meliorism (mēl′yə-rĭz″əm), the belief that we can contribute to positive change and improve the world through acts of love, creativity, compassion, and kindness. He now resides in Wadsworth, Ohio with his wife, Michelle, and enjoys visiting his grandchildren in Pennsylvania.
Location: Online via Zoom
Genealogy Active Learning Community Meeting
2/10/2026
Location: Online via Zoom
2/10/2026
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Hillary Brown.
Location: Online via Zoom
Leading from the Middle: Managing Up and Down Simultaneously
2/11/2026
This is part of the 2025-2026 Leadership Academy.
Do you have more than one boss at your library? Do you have lots of responsibility but little authority? Are you working between multiple departments? Are you looking to improve your communication skills with your managers and your direct reports? If you said yes to any of these questions then this webinar can help you communicate better and manage up, and down.
Learning Objectives:
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie is the author of four books: Teen Fandom and Geek Programming (2018), Digital Citizenship: Teaching and Practice from the Field (2019), Serving Teens and Adults on the Autism Spectrum: A Guide for Libraries (2020), and Becoming a Digital Parent: A Practical Guide to Help Families Navigate Technology (2021). She is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.
Location: Online via Zoom
2/11/2026
This is part of the 2025-2026 Leadership Academy.
Do you have more than one boss at your library? Do you have lots of responsibility but little authority? Are you working between multiple departments? Are you looking to improve your communication skills with your managers and your direct reports? If you said yes to any of these questions then this webinar can help you communicate better and manage up, and down.
Learning Objectives:
- Communication techniques for communicating with upper management and employees
- Prioritizing tasks and setting goals
- Performance evaluation strategies: How to better give and receive feedback
- Time management concerns: How to organize and prioritize your time to meet multiple (and sometimes competing) goals
- Planning and organizing meetings from "the middle"
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie is the author of four books: Teen Fandom and Geek Programming (2018), Digital Citizenship: Teaching and Practice from the Field (2019), Serving Teens and Adults on the Autism Spectrum: A Guide for Libraries (2020), and Becoming a Digital Parent: A Practical Guide to Help Families Navigate Technology (2021). She is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others. Location: Online via Zoom
Human Resource/Fiscal Officer Active Learning Community Meeting
2/13/2026
Location: Online via Zoom
2/13/2026
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Yvette Wasko.
Location: Online via Zoom
Diversity, Equity, Inclusion, & Accessibility Active Learning Community Meeting
2/17/2026
Location: Online via Zoom
2/17/2026
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Hillary Brown.
Location: Online via Zoom
Public Relations and Marketing Active Learning Community Meeting
2/18/2026
Location: Online via Zoom
2/18/2026
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Jill Grunenwald.
Location: Online via Zoom
Make Presentations with Canva
2/19/2026
Learn how to create polished, professional presentations using Canva, no design experience required. In this step-by-step training, participants will explore Canva’s presentation tools, layouts, and design features while learning practical tips for visual storytelling, branding, and accessibility. Attendees will learn the skills to design presentations that look great and communicate ideas clearly.
Learning Objectives:
Heather Feenaughty is the PR/Marketing Manager at Westlake Porter Public Library. Heather brings over 14 years' experience in marketing and public relations. She served as a Public Affairs Broadcast Journalist in the U.S. Army for five years and spent seven years at Case Western Reserve University’s Undergraduate Admissions marketing team. Heather has been in the library world for almost 3 years and plans to add many more. Heather has yet to receive the prestigious Cannes Lions Award for Creative Effectiveness but is a five-time local scarecrow contest winner (should be six), won a Rosette at the Cuyahoga County Fair in the crochet division, and spear-headed WPPL’s 2024 Westlake in Bloom first place win.
Location: Online via Zoom
2/19/2026
Learn how to create polished, professional presentations using Canva, no design experience required. In this step-by-step training, participants will explore Canva’s presentation tools, layouts, and design features while learning practical tips for visual storytelling, branding, and accessibility. Attendees will learn the skills to design presentations that look great and communicate ideas clearly.
Learning Objectives:
- Create visually stunning and professional-looking presentations using Canva templates, layouts, and brand tools.
- Apply core design principles such as layout balance, typography, color, and visual hierarchy within your presentations.
- Learn to present and share Canva presentations efficiently across multiple formats and platforms.
Heather Feenaughty is the PR/Marketing Manager at Westlake Porter Public Library. Heather brings over 14 years' experience in marketing and public relations. She served as a Public Affairs Broadcast Journalist in the U.S. Army for five years and spent seven years at Case Western Reserve University’s Undergraduate Admissions marketing team. Heather has been in the library world for almost 3 years and plans to add many more. Heather has yet to receive the prestigious Cannes Lions Award for Creative Effectiveness but is a five-time local scarecrow contest winner (should be six), won a Rosette at the Cuyahoga County Fair in the crochet division, and spear-headed WPPL’s 2024 Westlake in Bloom first place win.Location: Online via Zoom
It’s About Time: Supporting Neurodivergent Employees with Time Management in the Workplace
2/24/2026
Renee Grassi, Librarian and Accessibility Consultant Speaker
Librarian, author, trainer, administrator, teacher, and consultant Renee Grassi is an advocate for equity, diversity, inclusion, and accessibility in libraries, schools, and communities. As a neurodivergent librarian herself, Renee has worked in public libraries for nearly twenty years, developing award-winning library initiatives that welcome, support, and welcome disabled residents and their families and caregivers. Learn more at reneegrassi.com.
Location: Online via Zoom
2/24/2026
The term “neurodiversity” refers to the infinite variation in brain functioning that leads to differences in thinking, attention, memory, and communication. Some neurodivergent individuals have differences in executive functioning skills like time management, and as a result, need different support and accommodations in the workplace. In this presentation, learn about time management from a neurodivergent lens. Whether you are neurodivergent or you are a supervisor to someone who is, this webinar will provide concrete strategies to support time management in the workplace.
Learning Objectives:- Learn why neurodivergent individuals, such as people with Autism and ADHD, have differences in time management skills
- Understand key concepts, such as tachyosychia, time blindness, and executive functioning
- Gain 6-8 concrete strategies to support and make accommodations for neurodivergent individuals with time management in the workplace
- Learn about 3-5 tools that neurodivergent individuals can use in the workplace to support effective time management
Renee Grassi, Librarian and Accessibility Consultant SpeakerLibrarian, author, trainer, administrator, teacher, and consultant Renee Grassi is an advocate for equity, diversity, inclusion, and accessibility in libraries, schools, and communities. As a neurodivergent librarian herself, Renee has worked in public libraries for nearly twenty years, developing award-winning library initiatives that welcome, support, and welcome disabled residents and their families and caregivers. Learn more at reneegrassi.com.
Location: Online via Zoom
Workplace Wellbeing Active Learning Community Meeting
2/24/2026
The Workplace Wellbeing Active Learning Community is open to anyone open to any staff interested in workplace wellbeing, wellness, and related topics. Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
Location: Online via Zoom
2/24/2026
The Workplace Wellbeing Active Learning Community is open to anyone open to any staff interested in workplace wellbeing, wellness, and related topics. Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Hillary Brown.
Location: Online via Zoom
New Supervisors' Academy
2/25/2026
Ben Heckman, Director, Bexley Public Library
Ben Heckman has loved books, conversation, and people since he can remember. So, it is no surprise that after obtaining his undergraduate degree, his career first took him into teaching and then on to management at Starbucks Coffee Company. Eventually, his passion for learning and his curious nature led him into the library world. In 2014, he earned his Master’s in Library Science. He began his library career at Bexley Public Library at the circulation desk, moving on to managing public services, and then served as Assistant Library Director before becoming the Library’s tenth director in 2017. Having the opportunity to work every day with the incredible staff at Bexley Public Library is one of his greatest joys.
Session 4
Wednesday, May 20, 2026 - Bainbridge Branch, Geauga County Public Library
9:30 am - 3:30 pm
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 13 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on as the chair of ALA’s Committee on Organization, is a member of PLA’s Continuing Education Advisory Group and is on the OLC Board of Directors. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.
Afternoon Session: Executive Presence: Influence Through Relationships & Networking
Executive presence is more than polish—it is the ability to connect, communicate, and influence in a way that earns trust and inspires confidence. In this one-hour program, participants will explore the most practical and impactful elements of executive presence: building meaningful relationships, strengthening networks, and influencing others through credibility, clarity, and connection. While the full model of the Five Categories and Sixteen Behaviors will be introduced as a brief framework, the primary focus will be on interpersonal influence—the behaviors that determine how others experience you and how effectively you move ideas forward.
Learning Objectives:
• Understand the Five Categories of Executive Presence as a high-level framework
• Strengthen key relationship-building behaviors that drive influence
• Expand their internal and external networks with purpose and confidence
• Communicate in ways that increase credibility, connection, and followership
• Demonstrate presence through listening, curiosity, and collaborative dialogue
• Apply practical influence skills—even without formal authority
Presenter:
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.
Session 6
Tuesday, August 11, 2026 - Stow-Munroe Falls Public Library
Final Session
Thursday, September 17, 2026 - Location TBD
9:30 am -3:30 pm
Morning Session-Boosting Leadership Self-Confidence
As leaders, we often prioritize supporting others over our own well-being, but neglecting self-care can harm both us and our teams. Recognizing and prioritizing self-care is essential for effective leadership. At the same time, many leaders grapple with impostor syndrome and self-doubt, which can lead to stress, perfectionism, and hesitation. This workshop will guide you in recognizing and re framing these thoughts while equipping you with actionable strategies to build confidence and resilience.
Learning Objectives:
Afternoon Session
We will conclude the academy with the return of first day panel of speakers with time to network and get those final questions answered.
Location: At Various Libraries and Online
2/25/2026
The 2026 NEO-RLS New Supervisors' Academy is looking for new attendees.
Becoming a supervisor adds new and different challenges to your workday, regardless of the type or size of library you work in. The Academy's courses will provide you with the skills and confidence you need to handle the many and varied challenges of being a supervisor. Programs will focus on three key areas: leadership, communication, and staff development. The Academy is appropriate for new supervisors in multi-type libraries and for those who want a refresher.
A review of the past two years of surveys has shown that attendees find the most value in attending in-person workshops. Therefore, we have transitioned this year’s academy to an all in-person format.
Becoming a supervisor adds new and different challenges to your workday, regardless of the type or size of library you work in. The Academy's courses will provide you with the skills and confidence you need to handle the many and varied challenges of being a supervisor. Programs will focus on three key areas: leadership, communication, and staff development. The Academy is appropriate for new supervisors in multi-type libraries and for those who want a refresher.
A review of the past two years of surveys has shown that attendees find the most value in attending in-person workshops. Therefore, we have transitioned this year’s academy to an all in-person format.
- The Academy runs from February through September and consists of 7 in-person workshops.
-
We recommend that you attend the Academy in its entirety in order to maximize your learning.
Past participants had this to say:
"It was fantastic. As a very new supervisor, being in a room with so many different people was so helpful and informative. Each session was very informative and helpful, and I am very glad I got to attend."
"I thought it was a great academy. Having been a supervisor, for many years in different fields, I was uncertain that I would learn new skills. I was pleasantly surprised that I did take away new, valuable tips, tricks and strategies."
Session 1
Wednesday, February 25, 2026 - Twinsburg Public Library
9:30 am - 3:30 pm
Morning Session-It all Starts with Attitude
Being a good supervisor starts with having a great attitude and our series will begin with the opportunity to listen and interact with leaders as they share their experiences regarding the impact of attitude. Be sure to bring your most pressing questions.
The panel will consist of:
Cheryl Grizzell, Director Ritter Public Library
Eric Linderman, Director, Willoughby Eastlake Public Library
Scott Trimmer, Director, Learning Commons, Cuyahoga Community College, Eastern Campus
Andrea Legg, Director, North Canton Public Library
Afternoon Session-Myers-Briggs Type Indicator: Get to Know Yourself
The afternoon will focus on a Myers Briggs assessment. The Myers-Briggs Type Indicator (MBTI) assessment provides a useful method for understanding people by looking at eight personality preferences that everyone uses at different times. One of the most critical aspects of the MBTI is that it identifies preferences, not abilities or skills. It is designed to bring type awareness to those who might find growth and learning within its ideas. You will have fun exploring and validating your type preferences. The MBTI is the most popular assessment in the world and has been applied as a tool for many years by a variety of users around the globe. This assessment will not only help you to know yourself but give you insights into how your employees work.
Presenter:
Holly Klingler, an MBTI Certified Practitioner and Facilitator, has over 16 years of experience empowering professionals across various fields to enhance their careers and personal growth. Specializing in MBTI-based approaches, she helps individuals maximize their communication, creativity, and critical thinking skills. With 12 years dedicated to training library staff and communities, Holly offers personalized insights that help professionals showcase their strengths and grow their confidence.
Session 2
Tuesday, March 24, 2026 - Cuyahoga Falls Library
Session 3
Tuesday, April 28, 2026 - Brooklyn Branch, Cuyahoga County Public Library
9:30 am - 3:30 pm
Morning Session: Change Course without Rocking the Boat
As new supervisors you may find unresolved challenges with your staff that need to be addressed sooner rather than later. How do you go about addressing something that might have been brewing for a long time without Rocking the Boat? Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.
Presenter:
Cheryl Kuonen, Director, Mentor Public Library
Afternoon Session-Servant Leadership: A Service First Approach to Supervising & Developing People
Whether you’re new to leadership or a seasoned pro, this session will take a deep dive into leading through the lens of service. Learn tips on finding and growing talent, creating a sense of ownership, and building an engaged, effective team full of people who love their jobs. Many of the customer service skills you already know will help you to be a manager you’d love to have. Learn how great service will help you manage conflict resolution, high emotions, and course corrections while still building a culture of empowerment and belonging.
Learning Objectives:
"It was fantastic. As a very new supervisor, being in a room with so many different people was so helpful and informative. Each session was very informative and helpful, and I am very glad I got to attend."
"I thought it was a great academy. Having been a supervisor, for many years in different fields, I was uncertain that I would learn new skills. I was pleasantly surprised that I did take away new, valuable tips, tricks and strategies."
Session 1
Wednesday, February 25, 2026 - Twinsburg Public Library
9:30 am - 3:30 pm
Morning Session-It all Starts with Attitude
Being a good supervisor starts with having a great attitude and our series will begin with the opportunity to listen and interact with leaders as they share their experiences regarding the impact of attitude. Be sure to bring your most pressing questions.
The panel will consist of:
Cheryl Grizzell, Director Ritter Public Library
Eric Linderman, Director, Willoughby Eastlake Public Library
Scott Trimmer, Director, Learning Commons, Cuyahoga Community College, Eastern Campus
Andrea Legg, Director, North Canton Public Library
Afternoon Session-Myers-Briggs Type Indicator: Get to Know Yourself
The afternoon will focus on a Myers Briggs assessment. The Myers-Briggs Type Indicator (MBTI) assessment provides a useful method for understanding people by looking at eight personality preferences that everyone uses at different times. One of the most critical aspects of the MBTI is that it identifies preferences, not abilities or skills. It is designed to bring type awareness to those who might find growth and learning within its ideas. You will have fun exploring and validating your type preferences. The MBTI is the most popular assessment in the world and has been applied as a tool for many years by a variety of users around the globe. This assessment will not only help you to know yourself but give you insights into how your employees work.
Presenter:
Holly Klingler, an MBTI Certified Practitioner and Facilitator, has over 16 years of experience empowering professionals across various fields to enhance their careers and personal growth. Specializing in MBTI-based approaches, she helps individuals maximize their communication, creativity, and critical thinking skills. With 12 years dedicated to training library staff and communities, Holly offers personalized insights that help professionals showcase their strengths and grow their confidence.Session 2
Tuesday, March 24, 2026 - Cuyahoga Falls Library
9:30 am - 3:30 pm
Leading with Assurance: Decision-Making and Effective Supervision
This workshop is designed for library supervisors seeking to enhance their leadership skills, focusing on confident decision-making and effective supervision strategies. Participants will engage in interactive discussions, real-life scenarios, and collaborative activities to strengthen their ability to navigate challenges, set strategic goals, and cultivate accountability within their teams.
Learning Objectives:
Leading with Assurance: Decision-Making and Effective Supervision
This workshop is designed for library supervisors seeking to enhance their leadership skills, focusing on confident decision-making and effective supervision strategies. Participants will engage in interactive discussions, real-life scenarios, and collaborative activities to strengthen their ability to navigate challenges, set strategic goals, and cultivate accountability within their teams.
Learning Objectives:
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Gain the confidence needed to lead proactively and make informed decisions.
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Analyze potential scenarios, responses, and outcomes encountered in a supervisory role.
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Participate in group activities and engage with peers to collaboratively explore and share insights, offer mutual support, and exchange best practices.
Presenter:
Ragan Snead, Executive Director, Northeast Ohio Regional Library System, has over 15 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has experience in management, community outreach, and strategic planning. She received her MLIS from Kent State University and her MBA from Lake Erie College.
Ragan Snead, Executive Director, Northeast Ohio Regional Library System, has over 15 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has experience in management, community outreach, and strategic planning. She received her MLIS from Kent State University and her MBA from Lake Erie College. Session 3
Tuesday, April 28, 2026 - Brooklyn Branch, Cuyahoga County Public Library
9:30 am - 3:30 pm
Morning Session: Change Course without Rocking the Boat
As new supervisors you may find unresolved challenges with your staff that need to be addressed sooner rather than later. How do you go about addressing something that might have been brewing for a long time without Rocking the Boat? Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.
Presenter:
Cheryl Kuonen, Director, Mentor Public LibraryAfternoon Session-Servant Leadership: A Service First Approach to Supervising & Developing People
Whether you’re new to leadership or a seasoned pro, this session will take a deep dive into leading through the lens of service. Learn tips on finding and growing talent, creating a sense of ownership, and building an engaged, effective team full of people who love their jobs. Many of the customer service skills you already know will help you to be a manager you’d love to have. Learn how great service will help you manage conflict resolution, high emotions, and course corrections while still building a culture of empowerment and belonging.
Learning Objectives:
- Learn how to translate customer service skills to leadership success.
- Learn the nuts and bolts of navigating high emotions and difficult employees with a positive over punitive approach
- Develop strategies to identify, develop, and empower employees to contribute to an outstanding culture
Ben Heckman, Director, Bexley Public LibraryBen Heckman has loved books, conversation, and people since he can remember. So, it is no surprise that after obtaining his undergraduate degree, his career first took him into teaching and then on to management at Starbucks Coffee Company. Eventually, his passion for learning and his curious nature led him into the library world. In 2014, he earned his Master’s in Library Science. He began his library career at Bexley Public Library at the circulation desk, moving on to managing public services, and then served as Assistant Library Director before becoming the Library’s tenth director in 2017. Having the opportunity to work every day with the incredible staff at Bexley Public Library is one of his greatest joys.
Session 4
Wednesday, May 20, 2026 - Bainbridge Branch, Geauga County Public Library
9:30 am - 3:30 pm
HR Stuff Every New Supervisor Should Know: Having a Solid Legal Foundation
Learning Objectives:
Learning Objectives:
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Understanding the relevant legal landscape as related to leading and supervising employees;
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Recognizing inappropriate workplace behavior (e.g., misconduct, job performance deficiencies, harassment, tardiness and attendance);
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Knowing how to respond lawfully and effectively to inappropriate behaviors in the workplace
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Development of effective leadership and employee relations skills, particularly for new supervisors and those who have been promoted from within;
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Considering effective performance management and corrective action techniques.
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Developing effective documentation
Presenters:
Jim P. Wilkins, Shareholder, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLC
Jim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Amanda S Smith, Shareholder, Kastner Westman & Wilkins, LLC
Amanda’s unusual path to becoming a labor and employment attorney began with earning bachelor’s and master’s degrees in neuroscience at Allegheny College and Kent State University, respectively. After determining that a career in science ultimately was not for her, she took a job as a legal assistant following her graduate studies, and immediately fell in love with law. That first position at a plaintiff’s side labor and employment firm quickly evolved into enrolling in classes at the University of Akron School of Law, where she eventually earned her juris doctor degree, summa cum laude.
Amanda is now an Ohio State Bar Association-certified specialist in labor and employment law. She represents both public and private employers in many types of labor and employment matters, including with labor negotiations and arbitration as well as charges before the Equal Employment Opportunity Commission, Ohio Civil Rights Commission and other state fair employment practice agencies. She also counsels employers on litigation and alternative dispute resolution matters, as well as wage/hour compliance, performance and leave management, discipline, and workplace policies. Amanda firmly believes in the importance of diversity, equity and inclusion (DE&I). In furtherance of her commitment to advancing DE&I initiatives both at K|W|W and beyond, Amanda completed the National DiversityFirst certification program to become a National Diversity Council Certified Diversity Professional and regularly counsels employers on DE&I-related matters.
Amanda is a native of Falconer, N.Y., near Chautauqua Lake. She and her spouse, Brian, are enjoying a joyfully chaotic time of life raising two young boys. Amanda is also involved in her community. She serves as a board member for the Cuyahoga Valley Scenic Railroad and the Fairlawn Area Chamber of Commerce and as Chairperson of the Labor and Employment Law Section of the Akron Bar Association.
Session 5
Wednesday, June 10, 2026 - Twinsburg Public Library
9:30 am - 3:30 pm
Evaluations and Executive Presence
Morning Session: Planning, Writing and Conducting Meaningful Evaluations
Learning Objectives:
Presenter:Jim P. Wilkins, Shareholder, OSBA Certified Specialist in Labor & Employment Law, Kastner Westman & Wilkins, LLCJim began his law career more than thirty years ago when labor law – dealing with unions -- was in full bloom, and employment law was still emerging. As a result, he has a depth and breadth of experience in labor law that many younger lawyers won’t have because of the decline in the unionized segment of the American workforce.
Throughout his career, he has devoted significant time to representing and counseling employers on union relations matters, including collective bargaining negotiations, arbitration proceedings, and maintaining non-union status. He has negotiated countless labor contracts in both the private and public sectors, both blue collar and white collar. He regularly represents employers before the National Labor Relations Board and Ohio’s State Employment Relations Board in representation and unfair labor practice proceedings.
At the same time, Jim is as much an employment lawyer as he is a labor lawyer. He has been around from the outset of such landmark legislation as the ADA and FMLA. Both have a tremendous impact on the day-to-day advice he provides to employers who look to him to keep them out of trouble. When discrimination claims arise, Jim represents employers in state and federal courts and before the EEOC and state fair employment practice agencies. Jim also assists employers who have federal contracts with their affirmative action obligations, including the preparation of affirmative action plans.
Amanda S Smith, Shareholder, Kastner Westman & Wilkins, LLCAmanda’s unusual path to becoming a labor and employment attorney began with earning bachelor’s and master’s degrees in neuroscience at Allegheny College and Kent State University, respectively. After determining that a career in science ultimately was not for her, she took a job as a legal assistant following her graduate studies, and immediately fell in love with law. That first position at a plaintiff’s side labor and employment firm quickly evolved into enrolling in classes at the University of Akron School of Law, where she eventually earned her juris doctor degree, summa cum laude.
Amanda is now an Ohio State Bar Association-certified specialist in labor and employment law. She represents both public and private employers in many types of labor and employment matters, including with labor negotiations and arbitration as well as charges before the Equal Employment Opportunity Commission, Ohio Civil Rights Commission and other state fair employment practice agencies. She also counsels employers on litigation and alternative dispute resolution matters, as well as wage/hour compliance, performance and leave management, discipline, and workplace policies. Amanda firmly believes in the importance of diversity, equity and inclusion (DE&I). In furtherance of her commitment to advancing DE&I initiatives both at K|W|W and beyond, Amanda completed the National DiversityFirst certification program to become a National Diversity Council Certified Diversity Professional and regularly counsels employers on DE&I-related matters.
Amanda is a native of Falconer, N.Y., near Chautauqua Lake. She and her spouse, Brian, are enjoying a joyfully chaotic time of life raising two young boys. Amanda is also involved in her community. She serves as a board member for the Cuyahoga Valley Scenic Railroad and the Fairlawn Area Chamber of Commerce and as Chairperson of the Labor and Employment Law Section of the Akron Bar Association.
Session 5
Wednesday, June 10, 2026 - Twinsburg Public Library
9:30 am - 3:30 pm
Evaluations and Executive Presence
Morning Session: Planning, Writing and Conducting Meaningful Evaluations
Learning Objectives:
- Why evaluations are still important, for both the employer and the employee
- The different types of evaluations
- How to set the proper tone for an evaluation meeting
- Dos and don’ts for the evaluation process
- The importance of follow-up after the evaluation is complete
Kim DeNero-Ackroyd has been the Deputy Director of the Cleveland Heights-University Heights Public Library for 13 years. In this role, she supervises eight public service managers directly, as well as leads all public service activities. She currently serves on as the chair of ALA’s Committee on Organization, is a member of PLA’s Continuing Education Advisory Group and is on the OLC Board of Directors. Prior to her current role, she has twice been a branch manager, in addition to other supervisory positions. In all of her positions, effective time management has been one of the critical components of success. She is passionate about helping to develop future and current library leaders.Afternoon Session: Executive Presence: Influence Through Relationships & Networking
Executive presence is more than polish—it is the ability to connect, communicate, and influence in a way that earns trust and inspires confidence. In this one-hour program, participants will explore the most practical and impactful elements of executive presence: building meaningful relationships, strengthening networks, and influencing others through credibility, clarity, and connection. While the full model of the Five Categories and Sixteen Behaviors will be introduced as a brief framework, the primary focus will be on interpersonal influence—the behaviors that determine how others experience you and how effectively you move ideas forward.
Learning Objectives:
• Understand the Five Categories of Executive Presence as a high-level framework
• Strengthen key relationship-building behaviors that drive influence
• Expand their internal and external networks with purpose and confidence
• Communicate in ways that increase credibility, connection, and followership
• Demonstrate presence through listening, curiosity, and collaborative dialogue
• Apply practical influence skills—even without formal authority
Presenter:
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.Session 6
Tuesday, August 11, 2026 - Stow-Munroe Falls Public Library
Performance Improvement Discussions
9:30 am - 3:30 pm
Whether you want a refresher of the basics or are looking for new and different ways to manage and lead others in your organization, this interactive one-day workshop helps supervisors to grow their management and leadership skills fast.
Get the “Knowledge Before the Need” by learning ways to help you better manage yourself and others. You will leave this workshop with techniques and phraseology that you’ll begin using the very next day at work! Whether you have been managing others for 10 years or 10 days, you’ll benefit from attending these sessions!
Learning Objectives:
Andrew Sanderbeck is a respected expert presenter and consultant for libraries and library organizations on critical people skills including managing others, communication more effectively and improving customer service and the customer experience. He has worked with public and academic libraries for more than 20 years. He champions Meliorism (mēl′yə-rĭz″əm), the belief that we can contribute to positive change and improve the world through acts of love, creativity, compassion, and kindness. He now resides in Wadsworth, Ohio with his wife, Michelle, and enjoys visiting his grandchildren in Pennsylvania.
9:30 am - 3:30 pm
Whether you want a refresher of the basics or are looking for new and different ways to manage and lead others in your organization, this interactive one-day workshop helps supervisors to grow their management and leadership skills fast.
Get the “Knowledge Before the Need” by learning ways to help you better manage yourself and others. You will leave this workshop with techniques and phraseology that you’ll begin using the very next day at work! Whether you have been managing others for 10 years or 10 days, you’ll benefit from attending these sessions!
Learning Objectives:
- Communicating more effectively with employees who see things differently than you do
- Working with employee attendance, behavior and performance issues
- Giving constructive feedback to employees positively and confidently
- Delegation and other tools to more effectively managing yourself and your time
Andrew Sanderbeck is a respected expert presenter and consultant for libraries and library organizations on critical people skills including managing others, communication more effectively and improving customer service and the customer experience. He has worked with public and academic libraries for more than 20 years. He champions Meliorism (mēl′yə-rĭz″əm), the belief that we can contribute to positive change and improve the world through acts of love, creativity, compassion, and kindness. He now resides in Wadsworth, Ohio with his wife, Michelle, and enjoys visiting his grandchildren in Pennsylvania.Final Session
Thursday, September 17, 2026 - Location TBD
9:30 am -3:30 pm
Morning Session-Boosting Leadership Self-Confidence
As leaders, we often prioritize supporting others over our own well-being, but neglecting self-care can harm both us and our teams. Recognizing and prioritizing self-care is essential for effective leadership. At the same time, many leaders grapple with impostor syndrome and self-doubt, which can lead to stress, perfectionism, and hesitation. This workshop will guide you in recognizing and re framing these thoughts while equipping you with actionable strategies to build confidence and resilience.
Learning Objectives:
- Prioritize self-care to enhance your leadership capacity.
- Overcome impostor syndrome and re frame self-doubt.
- Speak and act with greater confidence and assertiveness.
- Build resilience and recover from setbacks effectively.
Presenter:
Ragan Snead, Executive Director, Northeast Ohio Regional Library System, has 12 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has experience in management, community outreach, and strategic planning. She received her MLIS from Kent State University and her MBA from Lake Erie College.
Ragan Snead, Executive Director, Northeast Ohio Regional Library System, has 12 years of experience in public and academic libraries. She has a passion for staff development and helping library staff reach their full potential. In addition to her work in various areas of librarianship, Ragan has experience in management, community outreach, and strategic planning. She received her MLIS from Kent State University and her MBA from Lake Erie College. Afternoon Session
We will conclude the academy with the return of first day panel of speakers with time to network and get those final questions answered.
Location: At Various Libraries and Online
AI’s Environmental Impact
2/26/2026
Location: Online via Zoom
2/26/2026
As teachers and librarians, you’re on the front lines of introducing AI to students. But with headlines warning about AI’s massive energy demands, how do you balance the need for AI literacy with decisions about acting sustainably?
This webinar cuts through the confusion to help you make informed choices about sustainability in your classrooms, libraries, and communities.
We’ll examine independent estimates of AI’s energy and water use and put them in context in ways that are easy to understand.
We’ll include an introduction to how data centers work and what they are used for. We’ll clarify what we know and what’s still uncertain about AI’s carbon footprint (both in the present and in future projections).
We’ll compare individual AI use to other digital activities, and we’ll also look at global use of data centers with statistics from the International Energy Agency.
Did you know that AI technologies are also being used to mitigate climate change? We’ll look at some of the many innovations underway related to greener data centers, hardware, and chips. And we’ll look at how AI is being used in projects that map deforestation, improve recycling, clean up the ocean, innovate new materials for greener buildings, and more.
You’ll come away with some practical tips for answering questions from students, and some simple advocacy steps to use in your communities.
Learning agenda
- Review statistics about energy use of AI in a clearer context than the usual “factoids” you see in many headlines.
- Understand some basic facts about data centers and their use for AI and other technologies.
- Look at the history of news reporting about the energy use of other new technologies (like online book ordering in 1999 and streaming media in 2020).
- Compare the carbon footprint of individual uses of AI with uses of other technologies and then zoom out to global use and what it could mean for climate change.
- Examine the history of “Jevons paradox” and why it’s often quoted in relation to the growth of AI.
- See examples of how AI itself is currently being used to mitigate climate change.
- Get some practical tips for answering questions about AI and sustainability, and what we can advocate for collectively related to sustainable AI.
Nicole Hennig is an expert in instructional design, user experience, and emerging technologies. She is currently an e-learning developer and AI education specialist at the University of Arizona Libraries.
Previously, she worked for the MIT Libraries as head of the user experience department. In her 14 years of experience at MIT, she won awards for innovation and worked to keep academics up to date with the best new technologies.
She is the author of several books, including Keeping Up with Emerging Technologies, Apps for Librarians, and Privacy & Security Online.
Librarians who take her courses are applying what they’ve learned in their communities. See their testimonials.
To stay current with the latest developments in AI, sign up for her email newsletter, Generative AI News, and follow her on Bluesky or Mastodon, where she posts daily about libraries, artificial intelligence, and other technologies.
Location: Online via Zoom
Library Programming AI: Using AI to Help Create Impactful and Memorable Library Programs
3/3/2026
Crystal Trice, CSM, CSM@Scale, Library Consultant, Scissors & Glue, LLC
Crystal Trice, founder of Scissors & Glue, LLC, has over 20 years of experience in education and local government, with a focus on improving collaboration and handling challenging situations with patrons and coworkers. She is passionate about creating environments where people work together more effectively.
With certifications as a Scrum Master and in Scrum at Scale for Government, Crystal holds a Master’s in Library & Information Science and a Bachelor’s in Elementary Education and Psychology. Her dedication to community enrichment fuels her work in supporting organizations to achieve their goals.
Crystal lives near Portland, Oregon, and enjoys organizing her thoughts (and tasks) with Sharpies, Flair pens, and sticky notes. She shares her home with her husband and a quirky mix of animals.
Location: Online via Zoom
3/3/2026
Planning and executing engaging library programs takes creativity, strategy, and time. AI can significantly help to streamline and enhance the process, and can do so without losing the heart of your events.
This webinar will explore how AI tools can assist with every stage of library event planning, from gathering community input and brainstorming ideas to managing logistics, writing promotional materials, and crafting welcoming remarks. Discover practical ways to integrate AI into your workflow while maintaining the personal touch that makes library programming memorable. By the end of the session, you’ll have actionable strategies to save time, enhance accessibility, and ensure your programs remain community-focused and impactful.
Learning Objectives:
- AI as Your Programming Partner-Explore how AI can assist with idea generation, logistics, and outreach.
- Understanding Community Needs-Learn how AI-powered surveys and analysis can help align events with patron interests.
- Streamlining Event Logistics-Discover AI tools for scheduling, accessibility considerations, and planning details.
- Crafting Effective Promotion-Use AI to write compelling event descriptions and generate engaging visuals.
- Maintaining the Magic-Learn how to balance AI efficiency with the creativity and connection that make library programs special.
Crystal Trice, CSM, CSM@Scale, Library Consultant, Scissors & Glue, LLCCrystal Trice, founder of Scissors & Glue, LLC, has over 20 years of experience in education and local government, with a focus on improving collaboration and handling challenging situations with patrons and coworkers. She is passionate about creating environments where people work together more effectively.
With certifications as a Scrum Master and in Scrum at Scale for Government, Crystal holds a Master’s in Library & Information Science and a Bachelor’s in Elementary Education and Psychology. Her dedication to community enrichment fuels her work in supporting organizations to achieve their goals.
Crystal lives near Portland, Oregon, and enjoys organizing her thoughts (and tasks) with Sharpies, Flair pens, and sticky notes. She shares her home with her husband and a quirky mix of animals.
Location: Online via Zoom
Training / Staff Development Active Learning Community Meeting
3/3/2026
Location: Online via Zoom
3/3/2026
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online via Zoom
Creating More Joy & Resilience in the Library
3/4/2026
Considerable research shows that those with more joy, laughter, and well-being in their life are more resilient, productive, and effective at work, and they live more fulfilling lives. This session is designed to increase fun, creativity, and joy. It also distinguishes between long-term well-being and toxic positivity. Through stories, activities, and experimentation, participants will learn the research and strategies to increase happiness and well-being within themselves, within the library culture, and with others. You'll walk away with practical ideas to well-being in the workplace and in your own life.
Learning Objectives:
• an increased knowledge of the research on positive psychology
• experiences with techniques proven to increase joy
• a plan to use the techniques increase joy & well-being in themselves
• Ideas for spreading these techniques in the library and the community
Presenter:
Sharon Morris has worked in library development for over 20 years and conducts workshops, courses, and leadership institutes throughout the country. Her interests are leadership, research, management, supervision, communications, wellness & libraries, play, values, improv comedy, and insight. Sharon takes an asset-based approach to learning and invites all to engage. She has earned an MLIS and PhD in Managerial Leadership in Libraries. Her workshops and webinars are designed based on adult learning theory and include experiential learning, content informed by research, "fun" aspects, and time for reflection and planning to apply concepts in the workplace.
Location: Online via Zoom
3/4/2026
Considerable research shows that those with more joy, laughter, and well-being in their life are more resilient, productive, and effective at work, and they live more fulfilling lives. This session is designed to increase fun, creativity, and joy. It also distinguishes between long-term well-being and toxic positivity. Through stories, activities, and experimentation, participants will learn the research and strategies to increase happiness and well-being within themselves, within the library culture, and with others. You'll walk away with practical ideas to well-being in the workplace and in your own life.
Learning Objectives:
• an increased knowledge of the research on positive psychology
• experiences with techniques proven to increase joy
• a plan to use the techniques increase joy & well-being in themselves
• Ideas for spreading these techniques in the library and the community
Presenter:
Sharon Morris has worked in library development for over 20 years and conducts workshops, courses, and leadership institutes throughout the country. Her interests are leadership, research, management, supervision, communications, wellness & libraries, play, values, improv comedy, and insight. Sharon takes an asset-based approach to learning and invites all to engage. She has earned an MLIS and PhD in Managerial Leadership in Libraries. Her workshops and webinars are designed based on adult learning theory and include experiential learning, content informed by research, "fun" aspects, and time for reflection and planning to apply concepts in the workplace.Location: Online via Zoom
Middle Management Active Learning Community Meeting
3/5/2026
Location: Online
Via Zoom
3/5/2026
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Ragan Snead.
Location: Online
Via Zoom
AI & Information Literacy: Building Critical Evaluation Skills for Generative AI
3/10/2026
This webinar explores the crucial intersection of Artificial Intelligence (AI) and information literacy, addressing the transformative impact of AI on how information is accessed, evaluated, and utilized. Participants will gain a foundational understanding of how Generative AI (GenAI) tools function, including their capabilities and limitations in the context of information seeking and research. The session will delve into the integration of web search functionalities within AI tools and the implications of platforms like SearchGPT and advanced research tools on traditional information literacy practices.
A key focus will be on developing critical thinking skills to assess AI outputs effectively. Attendees will learn practical strategies, including the SIFT (Stop, Investigate the source, Find trusted coverage, Trace claims to the original context) method, to combat misinformation and evaluate the credibility of AI-generated content. The webinar will address the challenges posed by AI-driven misinformation and disinformation, equipping participants with the tools to navigate the evolving information landscape responsibly.
The session will also explore the broader implications of AI on information literacy, including ethical considerations, bias detection, and the responsible use of AI in research and education. Through interactive discussions and real-world examples, participants will learn how to adapt their information literacy instruction and practices to meet the demands of the AI era. Attendees will leave with actionable strategies for fostering critical engagement with AI tools and promoting informed decision-making in an increasingly complex information environment.
Learning Objectives:
Reed Hepler is a digital initiatives librarian, instructional designer, copyright agent, artificial intelligence practitioner and consultant, and PhD student at Idaho State University. He earned a Master's Degree in Instructional Design and Educational Technology from Idaho State University in 2025. In 2022, he obtained a Master’s Degree in Library and Information Science, with emphases in Archives Management and Digital Curation from Indiana University. He has worked at nonprofits, corporations, and educational institutions encouraging information literacy and effective education. Combining all of these degrees and experiences, Reed strives to promote ethical librarianship and educational initiatives.
Currently, Reed works as a Digital Initiatives Librarian at a college in Idaho and also has his own consulting firm, heplerconsulting.com. His views and projects can be seen on his LinkedIn page or his blog, CollaborAItion, on Substack. Contact him at reed.hepler@gmail.com for more information.
Location: Online via Zoom
3/10/2026
This webinar explores the crucial intersection of Artificial Intelligence (AI) and information literacy, addressing the transformative impact of AI on how information is accessed, evaluated, and utilized. Participants will gain a foundational understanding of how Generative AI (GenAI) tools function, including their capabilities and limitations in the context of information seeking and research. The session will delve into the integration of web search functionalities within AI tools and the implications of platforms like SearchGPT and advanced research tools on traditional information literacy practices.
A key focus will be on developing critical thinking skills to assess AI outputs effectively. Attendees will learn practical strategies, including the SIFT (Stop, Investigate the source, Find trusted coverage, Trace claims to the original context) method, to combat misinformation and evaluate the credibility of AI-generated content. The webinar will address the challenges posed by AI-driven misinformation and disinformation, equipping participants with the tools to navigate the evolving information landscape responsibly.
The session will also explore the broader implications of AI on information literacy, including ethical considerations, bias detection, and the responsible use of AI in research and education. Through interactive discussions and real-world examples, participants will learn how to adapt their information literacy instruction and practices to meet the demands of the AI era. Attendees will leave with actionable strategies for fostering critical engagement with AI tools and promoting informed decision-making in an increasingly complex information environment.
Learning Objectives:
- Understand how GenAI tools work and their impact on information literacy.
- Apply critical thinking skills to evaluate AI outputs and identify misinformation.
- Utilize the SIFT method for assessing the credibility of sources in the age of AI.
- Assess the implications of SearchGPT and deep research tools on information literacy practices.
- Adapt information literacy instruction to promote responsible AI usage.
Reed Hepler is a digital initiatives librarian, instructional designer, copyright agent, artificial intelligence practitioner and consultant, and PhD student at Idaho State University. He earned a Master's Degree in Instructional Design and Educational Technology from Idaho State University in 2025. In 2022, he obtained a Master’s Degree in Library and Information Science, with emphases in Archives Management and Digital Curation from Indiana University. He has worked at nonprofits, corporations, and educational institutions encouraging information literacy and effective education. Combining all of these degrees and experiences, Reed strives to promote ethical librarianship and educational initiatives.Currently, Reed works as a Digital Initiatives Librarian at a college in Idaho and also has his own consulting firm, heplerconsulting.com. His views and projects can be seen on his LinkedIn page or his blog, CollaborAItion, on Substack. Contact him at reed.hepler@gmail.com for more information.
Location: Online via Zoom
Book Discussion Active Learning Community Meeting
3/11/2026
Location: Online
Via Zoom
3/11/2026
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send Carrie Kibby any items you would like to discuss.
Location: Online
Via Zoom
Circulation Active Learning Community Meeting
3/12/2026
Location: Online via Zoom
3/12/2026
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online via Zoom
Intellectual Freedom in Crisis: Moral Panics, Censorship, and the Cost to Library Workers
3/19/2026
This webinar examines the current landscape of attacks on intellectual freedom and the impacts of coordinated censorship campaigns. We'll analyze the role of moral entrepreneurs, including organized advocacy groups and bad faith social media influencers.
We'll explore the historical context of how moral panics operate to limit access to reading materials and confine intellectual freedom. Understanding this history helps us respond more effectively in today’s environment.
The webinar covers legal threats facing libraries, including new state laws in Idaho, Missouri, Louisiana, and other states. Finally, we'll address the human cost of this crisis: the occupational trauma and burnout facing library workers, including anticipatory anxiety and the disproportionate impact on marginalized staff.
Learning Objectives:
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie is the author of four books: Teen Fandom and Geek Programming (2018), Digital Citizenship: Teaching and Practice from the Field (2019), Serving Teens and Adults on the Autism Spectrum: A Guide for Libraries (2020), and Becoming a Digital Parent: A Practical Guide to Help Families Navigate Technology (2021). She is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others.
Location: Online via Zoom
3/19/2026
This webinar examines the current landscape of attacks on intellectual freedom and the impacts of coordinated censorship campaigns. We'll analyze the role of moral entrepreneurs, including organized advocacy groups and bad faith social media influencers.
We'll explore the historical context of how moral panics operate to limit access to reading materials and confine intellectual freedom. Understanding this history helps us respond more effectively in today’s environment.
The webinar covers legal threats facing libraries, including new state laws in Idaho, Missouri, Louisiana, and other states. Finally, we'll address the human cost of this crisis: the occupational trauma and burnout facing library workers, including anticipatory anxiety and the disproportionate impact on marginalized staff.
Learning Objectives:
- Understand the current landscape of challenges to intellectual freedom.
- Analyze the mechanisms of coordinated censorship campaigns.
- Compare how moral panics have operated to censor materials across four historical periods.
- Recognize the symptoms of occupational burnout and trauma faced by library staff.
Carrie Rogers-Whitehead worked in libraries for nearly a decade and now consults and trains librarians. She regularly researches and writes for librarians, educators and parents. Carrie is the author of four books: Teen Fandom and Geek Programming (2018), Digital Citizenship: Teaching and Practice from the Field (2019), Serving Teens and Adults on the Autism Spectrum: A Guide for Libraries (2020), and Becoming a Digital Parent: A Practical Guide to Help Families Navigate Technology (2021). She is the founder of Digital Respons-Ability, a mission-based company that has educated tens of thousands of students, parents and educators in digital citizenship. Carrie is a sought after trainer, former TEDx speaker, adjunct instructor and loves to teach others. Location: Online via Zoom
Technical Services and Collection Development Active Learning Community Meeting
4/15/2026
Location: Online
Via Zoom
4/15/2026
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Hilllary Brown.
Location: Online
Via Zoom
Customer Service Conference: Communication and Credibility
4/23/2026
We are excited to welcome you to our second annual Customer Service Conference: Communication and Credibility. In an era where the library serves as a vital sanctuary for information and connection, our success thrives on the trust we build through every interaction.
Today, we invite you to explore the multifaceted nature of modern service. We will begin by mastering Professional Intelligence (PQ) to anchor our daily work in empathy and reliability. We’ll dive into strategies for bridging generational divides, ensuring inclusive access for all abilities, and maintaining safety and security within our shared spaces. We will also look at the science of the 'Mentor Mindset' to ensure our teens are welcomed. Finally, we will conclude with Resilience in Action, focusing on the boundaries and self-care habits that allow us to serve our communities without pouring from an empty cup. Together, we are here to sharpen the skills that turn everyday service into a mission of excellence and professional pride.
Presenter:
Ragan Snead serves as Executive Director of the Northeast Ohio Regional Library System, where she has led the organization since 2022. With 15 years of experience in public and academic libraries, she has worked in circulation, reference, youth services, and management. Ragan is passionate about
staff development and supporting library professionals as they grow their skills and confidence. She holds an MLIS from Kent State University and an MBA from Lake Erie College.
Safety and Security in Libraries
This breakout session will discuss safety and security issues that we are currently dealing with in today's libraries, whether it's unruly patrons, teenagers, threats that we are facing in our communities or mental health. The session will cover what resources we have available and how to make connections with our community partners who can assist us with some of our issues.
Presenter:
Bossie Loggins III is the Security Coordinator for the Cuyahoga County Public Library system and have been with the system for the past 14 years. Before taking that position, he was the Security Supervisor for the Cleveland Heights-University Heights Library system. In his 24 years of work in public libraries, he has been involved in almost any security and/or safety situation you can imagine. He has presented security topics for NEO-RLS, OLC conferences and several library systems throughout the state of Ohio on security issues, teen behavior and staying safe in libraries.
Breakout Session 2
Access Is Customer Service: Communicating Belonging in Public Libraries
At North Canton Public Library, customer service is rooted in intentional communication, before a patron ever approaches a desk. This session explores how NCPL has strengthened access and inclusion by making services clearer, more visible, and more responsive to diverse needs. Attendees will learn how sensory-inclusive practices, accessible design choices, assistive tools, and thoughtfully designed services help reduce barriers and create a sense of belonging for patrons with sensory, mobility, hearing, vision, and cognitive needs. Through practical examples and lessons learned, this presentation offers scalable strategies libraries can use to make access a visible, integrated part of everyday customer service.
Presenter:
Andrea Legg is the Director of the North Canton Public Library, where she has led with a focus on access, inclusion, and community-centered service since 2020 (yes, she started right at the beginning of the pandemic and lived to tell the tale). She has worked in public libraries since 2008 and currently serves on the Tuscarawas County Board of Developmental Disabilities and the Akron Children's Hospital NICU Parent Mentor Program. Andrea is very serious about libraries, not serious about herself, and lives under the benevolent but firm rule of two corgis who supervise all of her leadership and life decisions.
Respect + Resilience: Applying the Mentor Mindset to Improve Teen Engagement
Adapted from the latest work by Dr. David Yeager (10 to 25: The Science of Motivating Young People), this training equips public-facing library staff with practical tools and strategies to cultivate an environment of respect that improves communication and strengthens relationships with teens. Participants will learn strategies rooted in current psychology and neuroscience to create a more positive, engaging environment for teens that extends to all patrons.
Learning Objectives:
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
There are currently 90 spots remaining out of 100
4/23/2026
We are excited to welcome you to our second annual Customer Service Conference: Communication and Credibility. In an era where the library serves as a vital sanctuary for information and connection, our success thrives on the trust we build through every interaction.
Today, we invite you to explore the multifaceted nature of modern service. We will begin by mastering Professional Intelligence (PQ) to anchor our daily work in empathy and reliability. We’ll dive into strategies for bridging generational divides, ensuring inclusive access for all abilities, and maintaining safety and security within our shared spaces. We will also look at the science of the 'Mentor Mindset' to ensure our teens are welcomed. Finally, we will conclude with Resilience in Action, focusing on the boundaries and self-care habits that allow us to serve our communities without pouring from an empty cup. Together, we are here to sharpen the skills that turn everyday service into a mission of excellence and professional pride.
Morning Session: Professional Intelligence (PQ): What Everyone Should Know
Professionalism in today’s library goes beyond appearance or etiquette—it shows up in how staff listen, respond, and engage with patrons and one another every day. It shapes the culture of service, influences public trust, and reinforces the library’s role as a welcoming, respectful, and reliable community resource. This program introduces the core elements of professionalism and how they support a positive, service-oriented library environment across all roles and responsibilities.
Participants will explore practical ways to create positive interactions, navigate difficult situations, and communicate with clarity and respect—whether working with patrons, coworkers, or community partners. Emphasis is placed on active listening, empathy, and thoughtful communication as essential tools for maintaining professionalism, strengthening relationships, and fostering teamwork. Attendees will leave with a shared understanding of how everyday behaviors contribute to a professional culture that reflects both personal pride and the library’s mission of service.
Participant Performance Objectives:
- Explore the five keys to professionalism and how they apply to a library’s culture of service.
- Identify ways to create positive interactions and resolve difficult situations with patrons and coworkers.
- Recognize the importance of active listening and empathy in maintaining professionalism and strong relationships.
Presenter:
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.
Breakout Sessions after lunch
Breakout Session 1
Strengthening Staff Communication Across Generations and Departments
Today’s workplaces bring together multiple generations, diverse communication styles, and departmental perspectives. While this diversity can be a powerful asset, it can also lead to misunderstandings, silos, and missed opportunities for collaboration. This interactive session explores how generational preferences and organizational structures influence communication, and offers participants practical strategies for building clearer, more collaborative connections across teams.
Objectives:
Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, and a Partner in Your Partner in HR has specialized in Organizational Development, Human Resources and Training for over 25 years. For the past 13 years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve her clients. Amy also holds certifications with numerous nationally known training vendors. She is a regular speaker at national conferences such as The Corporate University Week at the Disney Institute. She is a seasoned speaker for the HR Star Conference Cleveland. As a result of her high ratings, she has also been a key speaker at the HR Star Atlanta and received the Gold Medal Award three years in a row for best session speaker. Amy was a recipient of the 2015 HR Awards presented by ERC & CSHRM.Breakout Sessions after lunch
Breakout Session 1
Strengthening Staff Communication Across Generations and Departments
Today’s workplaces bring together multiple generations, diverse communication styles, and departmental perspectives. While this diversity can be a powerful asset, it can also lead to misunderstandings, silos, and missed opportunities for collaboration. This interactive session explores how generational preferences and organizational structures influence communication, and offers participants practical strategies for building clearer, more collaborative connections across teams.
Objectives:
-
Understand key generational differences in communication styles and expectations.
-
Identify common communication barriers between departments.
-
Explore practical strategies for breaking down silos and strengthening cross-team collaboration.
-
Leave with at least one actionable communication strategy to use immediately.
Presenter:
Ragan Snead serves as Executive Director of the Northeast Ohio Regional Library System, where she has led the organization since 2022. With 15 years of experience in public and academic libraries, she has worked in circulation, reference, youth services, and management. Ragan is passionate aboutstaff development and supporting library professionals as they grow their skills and confidence. She holds an MLIS from Kent State University and an MBA from Lake Erie College.
Safety and Security in Libraries
This breakout session will discuss safety and security issues that we are currently dealing with in today's libraries, whether it's unruly patrons, teenagers, threats that we are facing in our communities or mental health. The session will cover what resources we have available and how to make connections with our community partners who can assist us with some of our issues.
Presenter:
Bossie Loggins III is the Security Coordinator for the Cuyahoga County Public Library system and have been with the system for the past 14 years. Before taking that position, he was the Security Supervisor for the Cleveland Heights-University Heights Library system. In his 24 years of work in public libraries, he has been involved in almost any security and/or safety situation you can imagine. He has presented security topics for NEO-RLS, OLC conferences and several library systems throughout the state of Ohio on security issues, teen behavior and staying safe in libraries.
Breakout Session 2
Access Is Customer Service: Communicating Belonging in Public Libraries
At North Canton Public Library, customer service is rooted in intentional communication, before a patron ever approaches a desk. This session explores how NCPL has strengthened access and inclusion by making services clearer, more visible, and more responsive to diverse needs. Attendees will learn how sensory-inclusive practices, accessible design choices, assistive tools, and thoughtfully designed services help reduce barriers and create a sense of belonging for patrons with sensory, mobility, hearing, vision, and cognitive needs. Through practical examples and lessons learned, this presentation offers scalable strategies libraries can use to make access a visible, integrated part of everyday customer service.
Presenter:
Andrea Legg is the Director of the North Canton Public Library, where she has led with a focus on access, inclusion, and community-centered service since 2020 (yes, she started right at the beginning of the pandemic and lived to tell the tale). She has worked in public libraries since 2008 and currently serves on the Tuscarawas County Board of Developmental Disabilities and the Akron Children's Hospital NICU Parent Mentor Program. Andrea is very serious about libraries, not serious about herself, and lives under the benevolent but firm rule of two corgis who supervise all of her leadership and life decisions. Respect + Resilience: Applying the Mentor Mindset to Improve Teen Engagement
Adapted from the latest work by Dr. David Yeager (10 to 25: The Science of Motivating Young People), this training equips public-facing library staff with practical tools and strategies to cultivate an environment of respect that improves communication and strengthens relationships with teens. Participants will learn strategies rooted in current psychology and neuroscience to create a more positive, engaging environment for teens that extends to all patrons.
Learning Objectives:
-
Attendees will understand how teen brain development affects teens' perception of the world around them and how they interact with it.
-
Attendees will understand how to set and enforce boundaries appropriately with teens to elicit desired behaviors and avoid undesirable ones.
-
Attendees will learn to employ respect, transparency, and appropriate expectations to foster positive interactions and relationships with teens in the library.
Presenters:
Carolyn Bagley is the intermediate/teen librarian at Firestone Park Library, part of the Akron–Summit County Public Library system. Drawing on 15 years of experience as an educator, she is a vocal advocate for middle and high school students, dedicated to helping adults shift their mindset about teenagers toward seeing them as capable, thoughtful, and worthy of trust. Carolyn is excited to support fellow public service workers with practical professional development rooted in teen-centered practice.
Kelly Chaplin has been working with youth for a decade and is currently the Assistant Youth Services Coordinator at Akron-Summit County Public Library. Kelly helps connect youth librarians with community representatives. She has experience with organizing large-scale programs such as the Library's mini-comicon Geekfest and system-wide services like the free book box subscription Lit Loot. Collaboration is key in all these efforts, and she deeply values what the Library staff can create when working together. She enjoys it when teens teach her new things and encourages youth to participate at their library and in the community.
Abigail Krukemeyer is an Intermediate and Teen Librarian with Akron-Summit County Public Library. She is passionate about adolescent development and is dedicated to providing services and opportunities that equip young people to succeed in today's multimodal world.
Emily Smith has worked for Akron Summit County Public Library for 8 years, currently serving as one of their Collection Development Librarians, and previously worked as an Intermediate/Teen Librarian. Emily holds a BA in Sociology from the University of Mount Union and an MLIS from Kent State University. Her educational and career background has afforded her the opportunity to work alongside youth and learn and understand their behavior, particularly inside a public library setting.
Safety and Security in Libraries - Repeated
Final Session: Resilience in Action
This session offers practical, easy‑to‑use strategies for building resilience, establishing healthy boundaries, and managing stress in a way that supports your well‑being both on and off the desk. Together, we’ll explore tools for staying grounded, communicating confidently, and creating habits that protect your energy.
Presenter:
Katie Jenkins, Executive Director, NAMI Greater Cleveland
Katie Jenkins is a passionate mental health advocate, experienced public servant, lifelong student, and mother. Her extensive professional background includes roles spanning every area of the mental health sector. Katie's guiding principle is rooted in empathy, compassion, and the belief that everyone deserves a high-level quality of life. She is dedicated to breaking down barriers and ensuring that no one faces their challenges alone.
Katie currently serves as a Vice-Chair of NAMI National's Executive Director Council's Executive Committee and is Chair of the NE Ohio Hub Steering Committee of the Mental Health and Addiction Advocacy Coalition. Katie is also a proud board member of R.A.K.E.
In May 2024, Katie graduated from Youngstown State University with a Master of Social Work and is a licensed social worker through the State of Ohio. She currently holds a Bachelor of Arts in Environmental Studies, Master of Public Administration, and a Chemical Dependency Counselor Assistant license.
Carolyn Bagley is the intermediate/teen librarian at Firestone Park Library, part of the Akron–Summit County Public Library system. Drawing on 15 years of experience as an educator, she is a vocal advocate for middle and high school students, dedicated to helping adults shift their mindset about teenagers toward seeing them as capable, thoughtful, and worthy of trust. Carolyn is excited to support fellow public service workers with practical professional development rooted in teen-centered practice.Kelly Chaplin has been working with youth for a decade and is currently the Assistant Youth Services Coordinator at Akron-Summit County Public Library. Kelly helps connect youth librarians with community representatives. She has experience with organizing large-scale programs such as the Library's mini-comicon Geekfest and system-wide services like the free book box subscription Lit Loot. Collaboration is key in all these efforts, and she deeply values what the Library staff can create when working together. She enjoys it when teens teach her new things and encourages youth to participate at their library and in the community.Abigail Krukemeyer is an Intermediate and Teen Librarian with Akron-Summit County Public Library. She is passionate about adolescent development and is dedicated to providing services and opportunities that equip young people to succeed in today's multimodal world. Emily Smith has worked for Akron Summit County Public Library for 8 years, currently serving as one of their Collection Development Librarians, and previously worked as an Intermediate/Teen Librarian. Emily holds a BA in Sociology from the University of Mount Union and an MLIS from Kent State University. Her educational and career background has afforded her the opportunity to work alongside youth and learn and understand their behavior, particularly inside a public library setting. Safety and Security in Libraries - Repeated
Final Session: Resilience in Action
This session offers practical, easy‑to‑use strategies for building resilience, establishing healthy boundaries, and managing stress in a way that supports your well‑being both on and off the desk. Together, we’ll explore tools for staying grounded, communicating confidently, and creating habits that protect your energy.
Presenter:
Katie Jenkins, Executive Director, NAMI Greater ClevelandKatie Jenkins is a passionate mental health advocate, experienced public servant, lifelong student, and mother. Her extensive professional background includes roles spanning every area of the mental health sector. Katie's guiding principle is rooted in empathy, compassion, and the belief that everyone deserves a high-level quality of life. She is dedicated to breaking down barriers and ensuring that no one faces their challenges alone.
Katie currently serves as a Vice-Chair of NAMI National's Executive Director Council's Executive Committee and is Chair of the NE Ohio Hub Steering Committee of the Mental Health and Addiction Advocacy Coalition. Katie is also a proud board member of R.A.K.E.
In May 2024, Katie graduated from Youngstown State University with a Master of Social Work and is a licensed social worker through the State of Ohio. She currently holds a Bachelor of Arts in Environmental Studies, Master of Public Administration, and a Chemical Dependency Counselor Assistant license.
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087
There are currently 90 spots remaining out of 100
Outreach Active Learning Community Meeting
4/30/2026
Location: Online
Via Zoom
4/30/2026
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online
Via Zoom
IT Active Learning Community Meeting
5/5/2026
Location: Online via Zoom
5/5/2026
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Hillary Brown.
Location: Online via Zoom
2026 Directors’ Retreat: Navigating the AI Horizon: A Leadership Roadmap for Library and Staff Readiness
5/7/2026 - 5/8/2026
How do you lead a library when the technological ground is shifting? The 2026 Directors' Retreat: Navigating the AI Horizon-A Leadership Roadmap for Library and Staff Readiness will prepare you for just that. Artificial intelligence is no longer a futuristic concept—it is a present reality already shaping library workflows, vendor tools, and patron expectations. For library leaders, the primary challenge isn’t just understanding the technology, but leading people through the uncertainty it creates.
We will be returning to the Punderson Manor Lodge & Conference Center this year. The retreat will kick off with a light breakfast on Thursday, May 7th at 9:00 a.m. - the perfect time to catch up with your peers. The workshop will begin at 10 a.m. starting with AI Readiness for Library Leaders: Leading Staff, Assessing Readiness, and Understanding Your AI Landscape. The afternoon will focus on Supporting Library Staff with AI Literacy and Understanding. We will conclude the first day at 4:00 p.m. Dinner will be at 6:00 p.m. with the tradition of rich conversations to follow. The second day will start with breakfast at 8:00 a.m. followed by Building an AI Governance Framework. We will conclude at noon with a quick lunch.
Thursday Morning, May 7th: AI Readiness for Library Leaders: Leading Staff, Assessing Readiness, and Understanding Your AI Landscape
Artificial intelligence is already influencing library work through vendor tools, staff experimentation, and patron expectations. For library leaders, the challenge is knowing how to lead people through the questions and uncertainty it brings. This three-hour workshop is designed for library directors, managers, and senior staff who want to build clarity and confidence before making decisions about AI. Participants will develop a practical, leader-focused understanding of AI, explore how staff typically respond to AI-driven change using the SCARF model, and begin examining their organization’s current AI landscape, stakeholders, and areas that may need greater attention. The session balances shared learning with guided reflection, using realistic scenarios and structured mapping activities that can be started during the workshop and continued afterward. Participants will also receive a leadership-oriented checklist outlining common next steps libraries consider as they move from AI readiness toward more intentional exploration or implementation.
Participants will leave with:
Crystal Trice, CSM, CSM@Scale, Library Consultant, Scissors & Glue, LLC
Crystal Trice, founder of Scissors & Glue, LLC, has over 20 years of experience in education and local government, with a focus on improving collaboration and handling challenging situations with patrons and coworkers. She is passionate about creating environments where people work together more effectively.
With certifications as a Scrum Master and in Scrum at Scale for Government, Crystal holds a Master’s in Library & Information Science and a Bachelor’s in Elementary Education and Psychology. Her dedication to community enrichment fuels her work in supporting organizations to achieve their goals.
Afternoon Session: Supporting Library Staff with AI Literacy and Understanding - More details coming soon.
Friday, May 8th: Building an AI Governance Framework
Location: Punderson Manor Lodge & Conference Center
11755 Kinsman Road
Newbury, OH 44065
There are currently 30 spots remaining out of 30
5/7/2026 - 5/8/2026
How do you lead a library when the technological ground is shifting? The 2026 Directors' Retreat: Navigating the AI Horizon-A Leadership Roadmap for Library and Staff Readiness will prepare you for just that. Artificial intelligence is no longer a futuristic concept—it is a present reality already shaping library workflows, vendor tools, and patron expectations. For library leaders, the primary challenge isn’t just understanding the technology, but leading people through the uncertainty it creates.
We will be returning to the Punderson Manor Lodge & Conference Center this year. The retreat will kick off with a light breakfast on Thursday, May 7th at 9:00 a.m. - the perfect time to catch up with your peers. The workshop will begin at 10 a.m. starting with AI Readiness for Library Leaders: Leading Staff, Assessing Readiness, and Understanding Your AI Landscape. The afternoon will focus on Supporting Library Staff with AI Literacy and Understanding. We will conclude the first day at 4:00 p.m. Dinner will be at 6:00 p.m. with the tradition of rich conversations to follow. The second day will start with breakfast at 8:00 a.m. followed by Building an AI Governance Framework. We will conclude at noon with a quick lunch.
Thursday Morning, May 7th: AI Readiness for Library Leaders: Leading Staff, Assessing Readiness, and Understanding Your AI Landscape
Artificial intelligence is already influencing library work through vendor tools, staff experimentation, and patron expectations. For library leaders, the challenge is knowing how to lead people through the questions and uncertainty it brings. This three-hour workshop is designed for library directors, managers, and senior staff who want to build clarity and confidence before making decisions about AI. Participants will develop a practical, leader-focused understanding of AI, explore how staff typically respond to AI-driven change using the SCARF model, and begin examining their organization’s current AI landscape, stakeholders, and areas that may need greater attention. The session balances shared learning with guided reflection, using realistic scenarios and structured mapping activities that can be started during the workshop and continued afterward. Participants will also receive a leadership-oriented checklist outlining common next steps libraries consider as they move from AI readiness toward more intentional exploration or implementation.
Participants will leave with:
- A clear, non-technical understanding of what AI is and is not, and why it matters for library leadership
- Insight into common staff reactions to AI through the SCARF framework (Status, Certainty, Autonomy, Relatedness, Fairness), with strategies for leading change in ways that reduce threat and build trust
- Practical language and approaches for talking with staff about AI expectations, boundaries, and evolving practices
- A draft Stakeholder Map identifying who is affected by AI-related conversations and decisions across departments, administration, governance, IT, vendors, and external partners
- A draft Current State Map capturing where AI is already showing up in workflows, decisions, or vendor tools, including what appears to be working well and where questions and risks are emerging
- A leadership-oriented Next Steps Checklist to help assess readiness and consider thoughtful options for future exploration or implementation
- Increased confidence in assessing organizational readiness and identifying appropriate next steps related to AI
Crystal Trice, CSM, CSM@Scale, Library Consultant, Scissors & Glue, LLCCrystal Trice, founder of Scissors & Glue, LLC, has over 20 years of experience in education and local government, with a focus on improving collaboration and handling challenging situations with patrons and coworkers. She is passionate about creating environments where people work together more effectively.
With certifications as a Scrum Master and in Scrum at Scale for Government, Crystal holds a Master’s in Library & Information Science and a Bachelor’s in Elementary Education and Psychology. Her dedication to community enrichment fuels her work in supporting organizations to achieve their goals.
Afternoon Session: Supporting Library Staff with AI Literacy and Understanding - More details coming soon.
Friday, May 8th: Building an AI Governance Framework
Successfully integrating AI into your organization requires a roadmap to take your AI strategy from theoretical to functional. In this interactive session, Glen Horton will guide participants through the critical components of developing an AI governance framework that ensures your AI initiatives are aligned with your organization's mission, needs, and ethics.
Presenter:
Glen Horton is the AI Architect at Sinclair College where he leads and implements the College's AI strategy and initiatives. He has over 30 years of experience developing and supporting technologies in higher education and libraries. Before joining Sinclair in 2025, he supported AI and software development initiatives at the University of Cincinnati Libraries. Glen is passionate about developing human-centered AI solutions that responsibly and safely benefit people and organizations.
Presenter:Glen Horton is the AI Architect at Sinclair College where he leads and implements the College's AI strategy and initiatives. He has over 30 years of experience developing and supporting technologies in higher education and libraries. Before joining Sinclair in 2025, he supported AI and software development initiatives at the University of Cincinnati Libraries. Glen is passionate about developing human-centered AI solutions that responsibly and safely benefit people and organizations.
Location: Punderson Manor Lodge & Conference Center
11755 Kinsman Road
Newbury, OH 44065
There are currently 30 spots remaining out of 30
Special Libraries Active Learning Community Meeting
6/3/2026
Location: Online via Zoom
6/3/2026
Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.
This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Hillary Brown.
Location: Online via Zoom