Northeast Ohio Regional Library System

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Get Them To Use Your Stuff: Tips and Tricks for Helping Customers Use Technology
4/28/2015

Geographic Member/Other Cost:    $50
Full/CE Member Cost:             $25


This interactive and informative program with Maurice Coleman will show you how to help your customers (and staff) use (and explain) your "hidden in plain sight digital services."

 


Location: Online
Via Adobe Connect

There are currently 13 spots remaining out of 25





Digital Literacy for Everyone
5/14/2015

Geographic Member/Other Cost:    $50
Full/CE Member Cost:             $25


Looking for ways to get you and your staff up to speed? If you can figure out Dewey, you can figure out Windows! Gain practical tips, tools, and techniques to help bridge the digital divide at your library and create a culture of learning around technology
Location: Online
Via Adobe Connect

There are currently 24 spots remaining out of 25





A Day for IT
1/14/2016

Cost:                                     $165
Cost w/ Bronze Discount         $127.50
Cost w/ Silver Discount           $ 90
Cost w/ Gold Discount            $ 15
Lunch included
(It’s never too late to save your library money. NEO Discounts are pro-rated! Call us today to sign up!)



Join your fellow IT colleagues for a day of networking.  The morning will focus on Office 365 and Windows 10 and the afternoon will focus on  managing your day-to-day operations.
 
Location: NEO Office
1580 Georgetown Rd.
Hudson, OH 44236


This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.



Library Website Design: Is Your Site an Obstacle Course?
9/12/2018

Library websites can be prone to a number of issues that frustrate their users. Many sites use outdated conventions, anecdotal "data" or fail to use standard practices, resulting in poor experiences for patrons, and a loss of credibility for the library as a community institution. In this webinar, learn about common problems found on today's library websites, backed by current research, from a web designer/developer who has been working with library websites for more than two decades. 
 
OUTCOMES: 
  • Discover issues that commonly cause usability problems for website users

  • Learn about outdated practices that should no longer be used on your library's website, and why

  • Get resources for educating yourself and others about current trends and usability data

Presenter:  Laura Solomon, MCIW, MLS is the Library Services Manager for the Ohio Public Library Information Network . She has been doing web development and design for more than twenty years, in both public libraries and as an independent consultant. She specializes in developing with Drupal. She is a 2010 Library Journal Mover & Shaker. She’s written three books about social media and content marketing, specifically for libraries, and speaks nationally on both these and technology-related topics.  As a former children’s librarian, she enjoys bringing the “fun of technology” to audiences and in giving libraries the tools they need to better serve the virtual customer.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.






Advanced Cybersecurity and IT Network
2/12/2019

The internet can be a scary place for you, but what about your users. From ransomware, malware to data breaches you might think twice about letting them connect online. Learn the tips and tricks to keep data safe and get a good night’s rest.

Learning Objectives: 
  • Butterflies, Rainbows and Unicorns – What is really going on with your technology
  • Crowdsourcing – Cybersecurity is not just for IT
  • Game Over –  Where do you go from here
After lunch we will have a roundtable discussion.  Please send topics to Melissa Lattanzi.
Location: Geauga West Branch
Geauga County Public Library
Chesterland, OH 44026

There are currently 18 spots remaining out of 30





IT Network
7/18/2019

Join Fred Pierre, assistant Head of Library Systems, Stow-Munroe Falls Public Library as he discusses strategic technology planning to improve library services.  Following this discussion will be lunch and a round table discussion of what is going on in your library and in IT.  Bring your challenges and successes to share.

Presenter:

Fred Pierre, assistant Head of Library Systems for Stow-Munroe Falls Public Library since May 2011. IHe worked for Google from 2005-2006 as a website analyst, and as a support technician for Adobe Systems from 1994 to 1996. I'm a volunteer and officer for three charitable non-profits, and enjoy managing service projects including community gardens and community cultural art events. 
 
Location: Ashtabula County District Library
4335 Park Ave.
Ashtabula, OH 44004

There are currently 21 spots remaining out of 30





IT Netowrk
10/30/2019

1st talk: Pineapple and Kali: A Match Made in Hacker Heaven:
In the first talk, we will discuss issues concerning Library IT security preparedness through penetration testing using applications in Kali Linux, imminent threats to the library community, through tools such as pineapple, keyloggers, etc. The presenter will then conduct a demonstration of the pineapple along with a few applications in Kali GNU/Linux, and discuss how to combat this threat. The discussion ends with cybersecurity collection development strategies to ensure the cultivation of library staff, administration, and the public's awareness.

2nd talk: Unreasonable Search and Seizure of Data: The Internet, EULA, mobile applications, and the erosion of privacy:
In the second talk, we will discuss the 4th amendment, the general erosion of privacy, the library's responsibility to the community's privacy, total ignorance of End-user license Agreements, and privacy in mobile applications. The presenter will show participants a few resources that the library can promote and changes that the library should consider to combat issues regarding privacy. The discussion ends with collection development strategies surrounding privacy and library programming to the staff and the public surrounding issues in privacy, and participant interest in the EULA Database Project.

3rd talk: The Power of Social Engineering: Hacking Librarians, Library Staff, Patrons, and Administration: 
In the third talk, we will discuss the power of hacking people. We will discuss social media, publicly available digital information, and behavioral science. The presenter will discuss some experiences with socially engineering library staff to gain passwords, logins, and use that information to break into library systems. The presenter will show and conduct demonstrations using social engineering tools such as Metasploit and Maltego. The discussion ends with collection development strategies and workshops that librarians and IT staff can conduct to keep awareness of the dangers of social engineering to the public.

Presenter:
Trevor Watkins is the Teaching and Outreach Librarian for George Mason University Libraries. He is also the founder of Grey Alien Technologies, a science and engineering facility dedicated to the theoretical, empirical, and applied research and development of software and systems with a particular focus on cybersecurity. He is also an adjunct professor in the department of computer science and information systems at Youngstown State University, where he teaches computer forensics, information assurance, and security design. Previously, he served five years as the STEM Librarian at Kent State University Libraries. He has over eight years of experience in Library IT, having previously served as a Systems Engineer and a Systems Librarian in public libraries in Ohio. He has also consulted with academic and public libraries on issues concerning privacy, information security, penetration testing, forensics, vulnerability assessment, data management, data science, data security, software development, and knowledge acquisition and dissemination.
Location: Hubbard Public Library
436 W Liberty St.
Hubbard, OH 44425

There are currently 29 spots remaining out of 35





Library Technology Planning for Today and Tomorrow: Part 1
5/12/2020

The prospect of technology planning can seem overwhelming and time-consuming, especially for those who work in an already short-staffed library. However, a robust technology plan can help you create an environment that truly meets the needs of the community your library serves.

During this two-part series, we will explore the steps to create a practical technology plan that can help move your library and community forward.  This two-part series guides attendees on creating a community-based technology plan from the first steps of planning to how to implement their technology plan successfully. 
In part one, we will focus on creating a technology plan that reflects your library and community’s needs. The second webinar will focus on writing an effective technology plan and how to create an implementation plan for technology that will work. 

Between classes and following the second workshop, the instructor will work with attendees on their plans.  

Learning Objectives: 

  • The webinar will create a framework for attendees to develop a plan for their library
  • Attendees will gain an understanding of their library and community’s technology needs
  • Attendees will understand the tools and decisions that need to be incorporated into a working technology plan

Presenter:

Diana Silveira is a librarian and president of Novare Library Services where she works with libraries to develop, implement and utilize technology effectively. Previously she worked at the Tampa Bay (FL) Library Consortium and the Charlotte Mecklenburg (NC) Library. She has an MLIS from UNC-Greensboro and a BS in psychology from Catawba College.  Her book Library Technology Planning for Today and Tomorrow is available through Amazon and the Rowan & Littlefield Website.





 
Location: Online via Adobe Connect

There are currently 11 spots remaining out of 50





Library Technology Planning for Today and Tomorrow: Part 1
5/12/2020

The prospect of technology planning can seem overwhelming and time-consuming, especially for those who work in an already short-staffed library. However, a robust technology plan can help you create an environment that truly meets the needs of the community your library serves.

During this two-part series, we will explore the steps to create a practical technology plan that can help move your library and community forward.  This two-part series guides attendees on creating a community-based technology plan from the first steps of planning to how to implement their technology plan successfully. 
In part one, we will focus on creating a technology plan that reflects your library and community’s needs. The second webinar will focus on writing an effective technology plan and how to create an implementation plan for technology that will work. 

Learning Objectives: 

  • The webinar will create a framework for attendees to develop a plan for their library

  • Attendees will gain an understanding of their library and community’s technology needs

  • Attendees will understand the tools and decisions that need to be incorporated into a working technology plan

Presenter:

Diana Silveira is a librarian and president of Novare Library Services where she works with libraries to develop, implement and utilize technology effectively. Previously she worked at the Tampa Bay (FL) Library Consortium and the Charlotte Mecklenburg (NC) Library. She has an MLIS from UNC-Greensboro and a BS in psychology from Catawba College.  Her book Library Technology Planning for Today and Tomorrow is available through Amazon and the Rowan & Littlefield Website.


When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

 
Location: Online via Adobe Connect






IT Network
5/15/2020

Unreasonable Search and Seizure of Data: The Internet, EULA, mobile applications, and the erosion of privacy:
In the second talk, we will discuss the 4th amendment, the general erosion of privacy, the library's responsibility to the community's privacy, total ignorance of End-user license Agreements, and privacy in mobile applications. The presenter will show participants a few resources that the library can promote and changes that the library should consider to combat issues regarding privacy. The discussion ends with collection development strategies surrounding privacy and library programming to the staff and the public surrounding issues in privacy, and participant interest in the EULA Database Project.

Presenter:  Trevor Watkins is the Teaching and Outreach Librarian for George Mason University Libraries. He is also the founder of Grey Alien Technologies, a science and engineering facility dedicated to the theoretical, empirical, and applied research and development of software and systems with a particular focus on cybersecurity. He is also an adjunct professor in the department of computer science and information systems at Youngstown State University, where he teaches computer forensics, information assurance, and security design. Previously, he served five years as the STEM Librarian at Kent State University Libraries. He has over eight years of experience in Library IT, having previously served as a Systems Engineer and a Systems Librarian in public libraries in Ohio. He has also consulted with academic and public libraries on issues concerning privacy, information security, penetration testing, forensics, vulnerability assessment, data management, data science, data security, software development, and knowledge acquisition and dissemination.

After the presentation you will have an opportunity to network with your peers and share your successes and challenges.
Location: Stow-Munroe Falls Public Library
3512 Darrow Rd
Stow, OH 44224

There are currently 18 spots remaining out of 18





Library Technology Planning for Today and Tomorrow: Part 2
6/9/2020

The prospect of technology planning can seem overwhelming and time-consuming, especially for those who work in an already short-staffed library. However, a robust technology plan can help you create an environment that truly meets the needs of the community your library serves.

During this two-part series, we will explore the steps to create a practical technology plan that can help move your library and community forward.  This two-part series guides attendees on creating a community-based technology plan from the first steps of planning to how to implement their technology plan successfully. 
In part one, we will focus on creating a technology plan that reflects your library and community’s needs. The second webinar will focus on writing an effective technology plan and how to create an implementation plan for technology that will work. 

Between classes and following the second workshop, the instructor will work with attendees on their plans.  

Learning Objectives: 

  • The webinar will create a framework for attendees to develop a plan for their library

  • Attendees will gain an understanding of their library and community’s technology needs

  • Attendees will understand the tools and decisions that need to be incorporated into a working technology plan

Presenter:

Diana Silveira is a librarian and president of Novare Library Services where she works with libraries to develop, implement and utilize technology effectively. Previously she worked at the Tampa Bay (FL) Library Consortium and the Charlotte Mecklenburg (NC) Library. She has an MLIS from UNC-Greensboro and a BS in psychology from Catawba College.  Her book Library Technology Planning for Today and Tomorrow is available through Amazon and the Rowan & Littlefield Website.





 
Location: Online via Adobe Connect






Magic, Mischief, or Malevolence? Online Privacy, Internet Security, and You
8/26/2020

In an age when we can easily access online information, share photos with family and friends, and live a large part of our lives via the Internet, we often don't give a second thought to "how" all that works. As Arthur C. Clarke said, "Any sufficiently advanced technology is indistinguishable from magic." But is there any dark magic at work to make our online lives possible? This presentation will explore how much control you give up - both willingly and unwittingly - over your data, your information, your research, and your privacy when you go online and how you can (possibly) mitigate those effects.

Learning Objectives:
  • Understand the difference between privacy and security
  • Learn a number of strategies for protecting one's information online
  • Gain confidence to explain these concerns to patrons
Presenter:

Don Boozer, Manager: Literature Department, Ohio Center for the Book, and Homebound Services at Cleveland Public Library.
Don is also an adjunct instructor at Kent State University School of Information teaching "Information Sources and Reference Services." Previously, Don was coordinator of Ohio's statewide online reference service, KnowItNow24x7; a subject librarian in Literature at Cleveland Public Library; and a reference librarian at Barberton Public Library
 
Location: Online via Zoom






Magic, Mischief, or Malevolence? Online Privacy, Internet Security, and You
8/26/2020

In an age when we can easily access online information, share photos with family and friends, and live a large part of our lives via the Internet, we often don't give a second thought to "how" all that works. As Arthur C. Clarke said, "Any sufficiently advanced technology is indistinguishable from magic." But is there any dark magic at work to make our online lives possible? This presentation will explore how much control you give up - both willingly and unwittingly - over your data, your information, your research, and your privacy when you go online and how you can (possibly) mitigate those effects.

Learning Objectives:
  • Understand the difference between privacy and security

  • Learn a number of strategies for protecting one's information online

  • Gain confidence to explain these concerns to patrons

Presenter:

Don Boozer, Manager: Literature Department, Ohio Center for the Book, and Homebound Services at Cleveland Public Library.
Don is also an adjunct instructor at Kent State University School of Information teaching "Information Sources and Reference Services." Previously, Don was coordinator of Ohio's statewide online reference service, KnowItNow24x7; a subject librarian in Literature at Cleveland Public Library; and a reference librarian at Barberton Public Library
 
Location: Online via Zoom






IT Networking Meeting
11/19/2020

We know these uncertain times are a challenge for everyone.  Here is an opportunity to talk with your peers and learn how they are managing this crisis.  This meeting will be held through Zoom which is user friendly to all devices.  You will receive a link in your email when you register and 2 hours before the meeting.  We hope you will join us. 
Location: Online via Zoom






IT Network Meeting
1/27/2021

We know these uncertain times are a challenge for everyone.  Here is an opportunity to talk with your peers and learn how they are managing this crisis.  This meeting will be held through Zoom which is user friendly for all devices.  You will receive a link in your email when you register and 2 hours before the meeting.  We hope you will join us. Please send agenda items/questions to Melissa Lattanzi.
Location: Online via Zoom






IT Network Meeting
3/10/2022

Join your fellow IT peers to share your successes and challenges.  This meeting will be held through Discord which is user friendly for all devices.  You will receive a link in your email when you register and 2 hours before the meeting.  We hope you will join us. Please send agenda items/questions to Ragan Snead.
Location: Online via Zoom






Introduction to Web Accessibility
8/3/2022

In this 90-minute webinar you'll gain an understanding of which guidelines are used to measure website accessibility in the United States and how to begin to evaluate your own library's site for potential issues. We'll also discuss some common pitfalls and things to avoid.
 

Topics for this webinar include:

  • What accessibility means in a web context, and how it differs from web usability
  • Legal issues surrounding web accessibility and how these can affect libraries
  • National and international standards commonly used for accessibility evaluations, and which to use, when
  • An introduction to automated validators and what they can and cannot do
  • Actual code examples for both good and bad implementations of some common HTML elements
Learning Objectives:
  • Know what website accessibility is and why it matters, including from a legal standpoint
  • Learn of the two main standards used for website accessibility and when to apply them
  • Understand how automated validators work and what they can and cannot do
  • Learn several code examples, both good and bad, for increasing accessibility
Presenter:

Laura Solomon, MCIW, MLS, is the Library Services Manager for the Ohio Public Library Information Network and a W3C-certified front-end web developer.  She has been doing web development and design for more than twenty years in both public libraries and as an independent consultant. She specializes in developing with Drupal. She is a 2010 Library Journal Mover & Shaker. She’s written three books about social media and content marketing, specifically for libraries, and speaks nationally on both these and technology-related topics.  As a former children’s librarian, she enjoys bringing the “fun of technology” to audiences and in giving libraries the tools they need to better serve the virtual customer.


 
Location: Online via Zoom






Introduction to Web Accessibility
8/3/2022

Recorded 8/3/2022

In this 90-minute webinar you'll gain an understanding of which guidelines are used to measure website accessibility in the United States and how to begin to evaluate your own library's site for potential issues. We'll also discuss some common pitfalls and things to avoid.
 

Topics for this webinar include:

  • What accessibility means in a web context, and how it differs from web usability
  • Legal issues surrounding web accessibility and how these can affect libraries
  • National and international standards commonly used for accessibility evaluations, and which to use, when
  • An introduction to automated validators and what they can and cannot do
  • Actual code examples for both good and bad implementations of some common HTML elements
Learning Objectives:
  • Know what website accessibility is and why it matters, including from a legal standpoint
  • Learn of the two main standards used for website accessibility and when to apply them
  • Understand how automated validators work and what they can and cannot do
  • Learn several code examples, both good and bad, for increasing accessibility
Presenter:

Laura Solomon, MCIW, MLS, is the Library Services Manager for the Ohio Public Library Information Network and a W3C-certified front-end web developer.  She has been doing web development and design for more than twenty years in both public libraries and as an independent consultant. She specializes in developing with Drupal. She is a 2010 Library Journal Mover & Shaker. She’s written three books about social media and content marketing, specifically for libraries, and speaks nationally on both these and technology-related topics.  As a former children’s librarian, she enjoys bringing the “fun of technology” to audiences and in giving libraries the tools they need to better serve the virtual customer.


 
Location: Online via Zoom






IT Network Meeting
8/24/2022

Join your fellow IT peers to share your successes and challenges.  This meeting will be held through Discord which is user friendly for all devices.  You will receive a link in your email when you register and 2 hours before the meeting.  We hope you will join us. Please send agenda items/questions to Ragan Snead.
Location: Online via Zoom






2022 Technology Conference: The IT Factor
10/25/2022

We are excited to announce our first Technology Conference which will feature sessions on cybersecurity, working with your IT staff, technology innovations, and much more. This conference is for IT Managers, IT Staff, Trainers, and Administration.  

Keynote: Aviate, Navigate, Communicate: Crisis Management Factors for a Ransomware Ready Organization
Using lessons learned from a series of security incidents impacting libraries and research in higher-education, this presentation proposes to illustrate how library leaders can understand how to prepare for ransomware risk by developing their incident/crisis management frameworks, protective technologies, as well as resilience.

Presenter:  
Tom Siu, Chief Information Security Office, Michigan State University
As CISO, Tom leads the Security Engineering; Security Operations; Incident Response; and Governance, Risk and Compliance; and Resilience teams within the Information Security department and is responsible for the university-wide information security strategy. 
 
Tom joined MSU in the fall of 2020, after having served for 14 years as CISO for Case Western Reserve University in Cleveland, OH. At CWRU, Tom oversaw the development of the information security program, helped in the centralization of IT under the University Technology, [U] Tech, brand, and organized the multiple institutional partnerships for the CWRU secure research environment, and the 2020 Presidential Debate in Cleveland. 
 
Tom has presented multiple topics for EDUCAUSE and Research & Education Networks Information Sharing & Analysis Center (REN-ISAC) and is well known among peers at research universities though committee leadership in the Higher Education Information Security Committee (HEISC). He also helped establish the NEOCC, a cross-industry threat intelligence sharing and collaboration organization.  

Breakout Session 1

Working with your IT Department


Presenter:  Dan Shell, Director of Technology, Lorain Public Library System

Building Cybersecurity Resiliency into your Professional and Personal Life
Cybersecurity and Infrastructure Security Agency (CISA) resources will be shared and information presented on how libraries can build security resilience into their operations.

Presenter:  
Terin Williams serves as the Cyber Security Advisor for Department of Homeland Security (DHS) at the Cybersecurity and Infrastructure Security Agency (CISA). In this role, Terin is responsible for bringing together critical infrastructure owner/operators with federal, state, local, and other stakeholders to maximize collaboration and minimize cyber risk in the State of Ohio.

Tech Literacy for Patrons
Two libraries will give an overview of their technology programs for patrons.  The following topics will be discussed and there will be time for Q & A.
  • How do you market your programs? 
  • What challenges have you encountered? 
  • How has the program evolved through the years? 
  • What is your greatest success?
Presenters:
Molly McGirr Norri, Training Services Manager, Rocky River Public Library

Cailey Williams, Branch Manager, Mentor-on-the-Lake Branch of Mentor Public Library. Cailey has run technology programs with the library system for over ten years, from the basics to the up-and-coming trends. She is passionate about library programming, and enjoys developing new programs to allow patrons to access new or new-to-them topics and technology. 



Breakout Session 2

Rainbows, Butterflies, and Unicorns​: 
 Advanced Cybersecurity and You
The internet can be a scary place for you, but what about your users. From ransomware, malware to data breaches you might think twice about letting them connect online. Compliance and Cybersecurity insurance has raised the bar on what you must do to protect your users. Learn where to focus to be compliant, keep data safe,john dolinar and put your cybersecurity program in a happy place

Presenter:  John Dolinar, Executive Director Enterprise Application Services
John Dolinar is the Executive Director, Enterprise Application Services at Cuyahoga Community College. John has been with the college 36 years and served previously as the Director, Office of Safe and Secure Computing. His 30+ years of IT experience range from programming, network support and configuration, information security, application support and project management.
 
John holds a Master of Science in Information Security and Assurance from Western Governors University, a Bachelor of Science in IT security from Western Governors University and an Associates of Applied Business in Data processing from Cuyahoga Community College.
 
The First Statewide Library-Led Telehealth Initiative in the First State
We are living in both a healthcare and an internet access crisis. Since 2012, the State of Delaware has seen depression rates increase by 33% and drug overdose deaths increase by 122%. We also see reports from the Census that 16% of households statewide still do not have internet access. Instead of focusing on the aftermath of the crisis, public libraries need to treat the symptoms, specifically simple and equitable access to health and social services.

The Delaware Libraries are solving this by setting up telehealth booths statewide, leveraging our reputability as a safe space in the community and our high-speed Internet infrastructure. We have already deployed three booths in key rural libraries in the state. These soundproof booths are equipped with HEPA filtration, UV sanitization, and an iPad for all services. Despite its name, we envision patrons using the telehealth booths for other social services including legal matters, immigration help, and job interviews. Each booth is staffed with a “Navigator” who is there to help patrons schedule appointments and assist with technology. We are partnering with healthcare systems, like ChristianaCare, to extend the reach of their offerings into the community.  This program is the first statewide library-led telehealth initiative in the country, and it is fitting that Delaware, the “First State,” be at the forefront.

Expected outcomes of this program include patrons accessing healthcare and behavioral health support for the first time, decreased lead time to see providers, and overall increased traffic to public libraries across the state. While visiting their local library, patrons can discover the multitude of other programs and events that are happening right in their community. 

Presenter:  Nick Martin is a chemical engineer by training who has found his passion at the intersection of emerging technology and social impact. Prior to his current role, he spent several years in the nonprofit space, which included helping build a Delaware-based K-12 STEM outreach organization. His research background in renewable energy technology most recently led him to receive State Department funding to create a solar energy community center in a slum outside of Lagos, Nigeria. Nick currently serves as the Telehealth Coordinator and Emerging Technology Consultant for the Delaware Libraries.


Breakout Session 3

TechKnowledge: Demystifying Technology for Library Staff
 
Much like life, technology is constantly changing, and we (the library staff) need to change with it. While tech can be fun (video games), entertaining (social media and streaming services), and productive (MS Office), it can also feel scary (artifical intelligence) and intimidating (VR or 3D printing). We’ve all felt this way and in this interactive session, Heights Libraries’ Continuing Education Manager Heather Howiler will lead a discussion on ways to support and encourage staff tech learning. We will talk about Northstar Digital Literacy Assessment, Niche Acadmey, and other resources available to staff.

Presenter:  Heather Howiler (pronouns She, Her, Hers) has worked for Heights Libraries for 25 years, starting as an adult services librarian, then transitioning to staff training and development. Heather has an MLS from the University of Pittsburgh and a BA in History from The College of Wooster. She is currently working on an Advanced Design Thinking Certificatin from IDEO. Outside of work, she enjoys gardening and spending time with family.


Technology Management Solutions
Here is an opportunity to talk with your peers to help one another out and solve problems.  Dan Shell, Director of Technology from Lorain Public Library System, will facilitate this conversation and will also be able to answer questions regarding Microsoft Office 365.

Stan the Tech Van: When Your Makerspace Becomes Mobile
When your community wants the machines of a makerspace but can’t always get to the library, you find a way to come to them.  That was the idea that grew into Stan the Tech Van. This van and the machinery to go with it were received through a grant that was part of the American Rescue Plan Act and funded in part through the federal Institute of Museum and Library Services LSTA grant awarded by the State Library of Ohio. In the midst of COVID, Madison Public Library came together with its community partners and decided their local makers and crafters needed a way to be able to create regardless of whether they had transportation to the library. The State Library’s grant was the perfect way to fill this need. Hear from staff about the entire process of how Madison Public Library’s CreateSpace became mobile.

Presenters: 

Shawn Walsh is the Emerging Services and Technologies Librarian for Madison Public Library. Overseeing the technology, marketing, and digital presence of the library, he was also the project manager of the grant that resulted in Stan the Tech Van. In libraries for 25 years total and at Madison Public Library for 10, Shawn has been involved of many aspects of libraries, and loves to share his experiences and knowledge with others.
 


Closing SessionThe work of librarians in a world on fire

Librarians are used to operating within well-established boundaries of authority and trust. But the realities of the 21st century — including the climate emergency, conflict, and rapid technological and social change - reveal gaps and flaws in the practical boundaries of our work.

In this provocative and inspiring keynote, cultural strategist and digital pioneer Michael Peter Edson will draw from 30 years of work in the library and museum sector to argue that librarians and their supporters at all levels need to adjust and expand our concept of librarianship if we are to respond to today’s most important questions about culture, society, and change.

Learning Objectives:

  • New perspectives on the value and limits of traditional library practice

  • Practical examples of new and emerging library programming, strategy, and services

Usingdata

Michael Peter Edson is a digital strategist working at the intersection of tech, culture, and democracy around the world. He was Co-founder of the newly emerging Museum for the United Nations - UN Live and formerly was the Director of Web and New Media Strategy at the Smithsonian Institution.

Michael is a Salzburg Global Fellow, a Fellow at the Getty Leadership Institute, a Distinguished Presidential Fellow (emeritus) at CLIR, the Council on Library and Information Services (USA), and he served as a juror for the MacArthur Foundation's $100m 100&Change initiative and Cumulus Green, a global design competition to find new design solutions to the UN's Sustainable Development Goals. Michael is currently writing The Age of Scale, a book about the impact of scope, scale, and speed in the modern world. He was named a “Tech Titan” person to watch by Washingtonian Magazine.

Check back for program updates.
Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087


This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.



Your Library's Digital Branch Today and Into the Future
12/8/2022

More than ever, patrons are engaging with their library online. With that being said, in what ways is a library digital branch more than just a website? More importantly, how can we build our digital branches to best serve current and future users?
 
Learning outcomes: 
  • Participants will understand the evolution of library digital presences, from early websites to current offerings.
  • Participants will discover the key components of a library digital branch. 
  • Participants will learn how to improve the accessibility of a digital branch. 
  • Participants will understand future trends likely to impact their library's digital branch. 
 Presenter:

Nick Tanzi is a nationally recognized library technology consultant, and author of the books Making the Most of Digital Collections Through Training and Outreach (2016) and Best Technologies for Public Libraries: Policies, Programs, and Services (2020). From 2019-2021, Tanzi served as the column editor for Public Library Magazine’s “The Wired Library”. His work has also been featured in publications including VOYA Magazine, Computers in Libraries, Library Journal, and Marketing Library Services.
 
Location: Online via Zoom






Your Library's Digital Branch Today and Into the Future
12/8/2022

Recorded 12/8/2022

More than ever, patrons are engaging with their library online. With that being said, in what ways is a library digital branch more than just a website? More importantly, how can we build our digital branches to best serve current and future users?
 
Learning outcomes: 
  • Participants will understand the evolution of library digital presences, from early websites to current offerings.
  • Participants will discover the key components of a library digital branch. 
  • Participants will learn how to improve the accessibility of a digital branch. 
  • Participants will understand future trends likely to impact their library's digital branch. 
 Presenter:

Nick Tanzi is a nationally recognized library technology consultant, and author of the books Making the Most of Digital Collections Through Training and Outreach (2016) and Best Technologies for Public Libraries: Policies, Programs, and Services (2020). From 2019-2021, Tanzi served as the column editor for Public Library Magazine’s “The Wired Library”. His work has also been featured in publications including VOYA Magazine, Computers in Libraries, Library Journal, and Marketing Library Services.
 
Location: Online via Zoom






IT Networking Meeting - In-Person
4/27/2023

We will start the morning with Jessica Dooley, Technology Project Manager at OPLIN, presenting on Building an Effective Backup Strategy.  

Creating an effective backup strategy is critical to protecting your organization from errors, disasters, and attacks. But how can you verify you've covered all the bases? Ensuring your backup solution includes the prerequisites for successful recovery starts with strategy. Determine how to create a strategy that fits your organization's needs and enables you to build the most effective solution.

After lunch you will have an opportunity to network with your peers and discuss your challenges and successes.  Please send topics of discussion to Jeff Laser.

Presenter:

Jessica Dooley is Technology Project Manager at OPLIN, and started working in Ohio public libraries in 2003. She enjoys systems administration, solving problems with Linux tools, following information security research, gardening and pie.
 
Location: Cuyahoga Falls Library
2015 3rd St.
Cuyahoga Falls, OH 44221


This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.



IT Networking Meeting - Virtual Meeting
4/27/2023

We will start the morning with Jessica Dooley, Technology Project Manager at OPLIN, presenting on Building an Effective Backup Strategy.  

Creating an effective backup strategy is critical to protecting your organization from errors, disasters, and attacks. But how can you verify you've covered all the bases? Ensuring your backup solution includes the prerequisites for successful recovery starts with strategy. Determine how to create a strategy that fits your organization's needs and enables you to build the most effective solution.

After lunch you will have an opportunity to network with your peers and discuss your challenges and successes.  Please send topics of discussion to Jeff Laser.

Presenter:

Jessica Dooley is Technology Project Manager at OPLIN, and started working in Ohio public libraries in 2003. She enjoys systems administration, solving problems with Linux tools, following information security research, gardening and pie.
 
Location: Online via Zoom






Understanding the Power of ChatGPT: Potential Implications for Library Services Across the State
5/2/2023

Recorded 5/2/2023

ChatGPT
and other generative AI platforms have thrust us into a new world of technologies that are amazing, but also slightly alarming. Dr. Christopher Harris, School Library System Director for Genesee Valley (NY) BOCES and Senior Fellow with the American Library Association, will introduce and explain the technology that drives ChatGPT and explore potential uses in different types of libraries.

Due to a statewide collaboration among all four Ohio Regional Library Systems--SWON Libraries Consortium, Northeast Ohio Library System (NEO), Northwest Library System (NORWELD), and the Southeast Regional Library System (SERLS)--this webinar is being offered for FREE to all regional library members. 
 

Presenter:

Dr. Christopher Harris is the Director of the School Library System for the Genesee Valley BOCES, an educational services agency supporting the libraries of 22 small, rural districts in Western NY. He was a participant in the first American Library Association Emerging Leaders program in 2007 and was honored as a Library Journal Mover and Shaker in 2008. In 2022, Dr. Harris was named a Senior Fellow for the American Library Association for school libraries and youth policy issues. Dr. Harris received his Ed.D. from St. John Fisher College in 2018 for dissertation research on helping teachers become more confident teaching computer science.

Returning to his earlier work as a member of the ALA/Verizon gaming initiative panel of experts on games in libraries, Christopher started Play Play Learn in 2014. The site provides educational resources and consulting services to connect games and learning in libraries, schools, and homes for students of all ages. In 2015, the first titles in Christopher's Teaching Through Games series were released by Rosen Publishing as professional books with lesson plans for using tabletop games in classroom and library instruction. The Playful Classroom, a series of books with artwork tied to games from HABA were released from Rosen Classroom in 2018. The Unplugged Activities for Future Coders series with play-based approaches for computational thinking was published by Enslow in 2019.

An avid gamer and reader, Christopher lives with his wife, a K-12 school librarian, their daughter, and cats outside of Rochester, NY.


Location: Online via Zoom






Working with Data in Excel
7/25/2023

We all collect data, but what are we doing with it? What can we do with it? This workshop will walk through a real library dataset to look for insights and create a visual representation that tells a story. We will also walk through setting up an Excel workbook to efficiently capture data.

Learning Objectives:
  • Navigation of large datasets and mining for useful insights using basic tools such as filtering and formulas such as “average” and “percent change”.
  • Data visualization based on data mined from a large dataset
  • Creation of a data tracking workbook that utilizes cell referencing across worksheets
Presenter:

Kile Byington
Having taken her first library job in 2006 as a Children’s Library Assistant, Kile Byington has spent the last fifteen-plus years building a skill set via various roles in several library systems, from programming to collection development to finance. She is currently the Fiscal Officer for the Twinsburg Public Library and holds a Bachelor of Arts in Economics from the University of Akron with a minor in Spanish.
 
Location: Online via Zoom






Working with Data in Excel
7/25/2023

Recorded 7/25/23

We all collect data, but what are we doing with it? What can we do with it? This workshop will walk through a real library dataset to look for insights and create a visual representation that tells a story. We will also walk through setting up an Excel workbook to efficiently capture data.

Learning Objectives:
  • Navigation of large datasets and mining for useful insights using basic tools such as filtering and formulas such as “average” and “percent change”.
  • Data visualization based on data mined from a large dataset
  • Creation of a data tracking workbook that utilizes cell referencing across worksheets
Presenter:

Kile Byington
Having taken her first library job in 2006 as a Children’s Library Assistant, Kile Byington has spent the last fifteen-plus years building a skill set via various roles in several library systems, from programming to collection development to finance. She is currently the Fiscal Officer for the Twinsburg Public Library and holds a Bachelor of Arts in Economics from the University of Akron with a minor in Spanish.
 
Location: Online via Zoom






Unlocking Digital Inclusion: Exploring Accessibility and Inclusion on Library Websites
7/26/2023

Join us for an informative webinar as we dig into the world of online accessibility and inclusion. Learn about key concepts of digital accessibility and address important questions.
Don't miss this opportunity to gain valuable insight and practical strategies to create inclusive and accessible library websites. Let's bridge the gap and empower everyone to access the digital world seamlessly.

Learning Objectives:

  • What is Accessibility?
  • Why is Accessibility Important?
  • Who needs support online?
  • Accessibility + Usability = Inclusion
  • Website Accessibility Statements
  • Recite Me - Accessibility on Demand
Presenter:

Aaron Van Auken is a Business Development Executive at Recite Me. Coming originally from a background in sports television, Aaron entered the world of tech sales and established himself as a career sales professional. His track record of relational selling and development has come from a love for working with people and understanding their “why”. Outside of work he enjoys staying active, playing golf, home projects, and spending time with his kids.
 
Location: Online via Zoom






Unlocking Digital Inclusion: Exploring Accessibility and Inclusion on Library Websites
7/26/2023

Recorded 7/26/23

Join us for an informative webinar as we dig into the world of online accessibility and inclusion. Learn about key concepts of digital accessibility and address important questions.
Don't miss this opportunity to gain valuable insight and practical strategies to create inclusive and accessible library websites. Let's bridge the gap and empower everyone to access the digital world seamlessly.

Learning Objectives:

  • What is Accessibility?
  • Why is Accessibility Important?
  • Who needs support online?
  • Accessibility + Usability = Inclusion
  • Website Accessibility Statements
  • Recite Me - Accessibility on Demand
Presenter:

Aaron Van Auken is a Business Development Executive at Recite Me. Coming originally from a background in sports television, Aaron entered the world of tech sales and established himself as a career sales professional. His track record of relational selling and development has come from a love for working with people and understanding their “why”. Outside of work he enjoys staying active, playing golf, home projects, and spending time with his kids.
 
Location: Online via Zoom






MeckTech: Lessons Learned Through Digital Equity Initiatives
8/17/2023

Charlotte Mecklenburg Library in NC adopted two major digital equity initiatives in 2021: distributing refurbished laptops to 20,000 adults and building a free WiFi network for a neighborhood with low internet connectivity. We will share knowledge gained, along with outcomes of both projects, during this session. Both projects provided valuable lessons for public libraries interested in digital equity work, from strategic partnerships and staff capacity to legal requirements and considerations for user experience.

Learning Objectives:
  • Identify potential challenges and solutions for programs that address digital equity in their community.
  • Evaluate potential partnerships that can contribute to the success of digital equity projects.
  • Develop a strategic approach to a public library’s role in the digital equity landscape.
Presenter:

Emery Ortiz has worked in North Carolina public libraries since 2009, beginning in youth services and moving into library administration. After 8 years as a Library Director, she joined Charlotte Mecklenburg Library as its Chief Strategy and Innovation Officer in 2022. Emery loves public libraries for their ability to equitably spread knowledge and a sense of wonder throughout their communities.
 
Location: Online via Zoom






MeckTech: Lessons Learned Through Digital Equity Initiatives
8/17/2023

Recorded 8/17/23

Charlotte Mecklenburg Library in NC adopted two major digital equity initiatives in 2021: distributing refurbished laptops to 20,000 adults and building a free WiFi network for a neighborhood with low internet connectivity. We will share knowledge gained, along with outcomes of both projects, during this session. Both projects provided valuable lessons for public libraries interested in digital equity work, from strategic partnerships and staff capacity to legal requirements and considerations for user experience.

Learning Objectives:
  • Identify potential challenges and solutions for programs that address digital equity in their community.
  • Evaluate potential partnerships that can contribute to the success of digital equity projects.
  • Develop a strategic approach to a public library’s role in the digital equity landscape.
Presenter:

Emery Ortiz has worked in North Carolina public libraries since 2009, beginning in youth services and moving into library administration. After 8 years as a Library Director, she joined Charlotte Mecklenburg Library as its Chief Strategy and Innovation Officer in 2022. Emery loves public libraries for their ability to equitably spread knowledge and a sense of wonder throughout their communities.
 
Location: Online via Zoom






IT Networking Meeting
9/26/2023

Take this opportunity to network with your peers and discuss your challenges and successes.  Please send topics of discussion to Jeff Laser.

 
Location: Online via Zoom






If I Hear the Letters "AI" One More Time...
3/7/2024

Recorded 3/7/24

As gateways to knowledge, libraries have a pivotal role to play in facilitating the safe use of AI. So, gear up for a lively and interactive discussion. Join CML staff, Michaela Herrick and Justin Bumbico, as they delve into the rapidly evolving landscape of Large Language Models (LLMs) such as ChatGPT and Bing Chat for Enterprise within the context of public libraries. Amidst continuous media attention and daily technological changes, CML proactively formed a cross-departmental AI task force to monitor advancements and its impact on libraries. During this session, we’ll explore our findings, focusing on their relevance to library customers and staff. This session will discuss the benefits of AI technology for libraries and underscore the associated challenges and evolution of best practices.

This session will provide a pragmatic understanding of AI’s role, applications, and challenges, regardless of library size or budget. You will gain a better understanding of how every library can benefit from these advancements and how to safeguard against biases and inaccuracies, a vital consideration for all institutions.

Learning Objectives:
  • Learn public library applications of Generative AI.
  • Gain an understanding of cautions and concerns when deciding on how to use AI in your library.
  • Gather resources for education, implementation, and usage of Generative AI technology.
Presenters:

Justin Bumbico serves as the Director of Information Technology at the Columbus Metropolitan Library (CML). In his position, he leads all aspects of CML’s technology operations, including Data Analytics. With over 20 years of experience in the technology field, Justin is focused on delivering reliable, secure, and cost-effective technological solutions.



Michaela Herrick is a Data and Applications Analyst for the Columbus Metropolitan Library. Past work in social science research from interviewing to data mining informs the way she thinks about library usership and customer encounters. She has a passion for improving processes, understanding library customers, and providing the best library experience by leveraging new and existing data sources. Her passion for data science and libraries has fueled her goal of helping to bridge the gap between analytics and libraries.

 
Location: Online via Zoom






If I Hear the Letters "AI" One More Time…
3/7/2024

As gateways to knowledge, libraries have a pivotal role to play in facilitating the safe use of AI. So, gear up for a lively and interactive discussion. Join CML staff, Michaela Herrick and Justin Bumbico, as they delve into the rapidly evolving landscape of Large Language Models (LLMs) such as ChatGPT and Bing Chat for Enterprise within the context of public libraries. Amidst continuous media attention and daily technological changes, CML proactively formed a cross-departmental AI task force to monitor advancements and its impact on libraries. During this session, we’ll explore our findings, focusing on their relevance to library customers and staff. This session will discuss the benefits of AI technology for libraries and underscore the associated challenges and evolution of best practices.

This session will provide a pragmatic understanding of AI’s role, applications, and challenges, regardless of library size or budget. You will gain a better understanding of how every library can benefit from these advancements and how to safeguard against biases and inaccuracies, a vital consideration for all institutions.

Learning Objectives:
  • Learn public library applications of Generative AI.
  • Gain an understanding of cautions and concerns when deciding on how to use AI in your library.
  • Gather resources for education, implementation, and usage of Generative AI technology.
Presenters:

Justin Bumbico serves as the Director of Information Technology at the Columbus Metropolitan Library (CML). In his position, he leads all aspects of CML’s technology operations, including Data Analytics. With over 20 years of experience in the technology field, Justin is focused on delivering reliable, secure, and cost-effective technological solutions.



Michaela Herrick is a Data and Applications Analyst for the Columbus Metropolitan Library. Past work in social science research from interviewing to data mining informs the way she thinks about library usership and customer encounters. She has a passion for improving processes, understanding library customers, and providing the best library experience by leveraging new and existing data sources. Her passion for data science and libraries has fueled her goal of helping to bridge the gap between analytics and libraries.

 
Location: Online via Zoom






Excel Drop-in Q & A (Excel Nerds and Novices welcome)
9/11/2024

Join us for a session to have your Excel questions answered.  Here is an opportunity to share tips and ask questions about Excel.  Do you want to learn more about quickly navigating in Excel?  Excel formula basics?  Using automatic color coding to create a printable work schedule based on staff availability?  Summarize data you’ve exported from another system like your ILS?  Power Query basics?  You may email questions and files ahead of time to Melissa Lattanzi  or just join us on Zoom for the conversation.  Keep in mind when sharing your files to protect the innocent.

Facilitator:

Scott Trimmer currently serves as the Director of the Learning Commons at Cuyahoga Community College’s Eastern Campus, where he has been since 2014.  Scott enjoys helping people use technology to meaningfully improve their lives.  His staff jokes that there’s very little Scott doesn’t try to organize in a spreadsheet.  While serving for more than ten years as the go-to person to answer Excel questions at a 1000+ employee University, he picked up a number of Excel tips and tricks.  In recent years, Scott has developed or assisted in the creation of variety of Excel tools to facilitate administrative tasks and dashboards, simplifying workflows and making data available to less tech-savvy folks in the organization.
 
With a degree in Computer Science and an MBA in Organizational Leadership, Scott has effectively used Excel to enhance data accessibility in a manner that benefits his organizations. 


Location: Online via Zoom






Excel Drop-in Q & A (Excel Nerds and Novices welcome)
9/11/2024

Recorded 9/11/24

Join us for a session to have your Excel questions answered.  Here is an opportunity to share tips and ask questions about Excel.  Do you want to learn more about quickly navigating in Excel?  Excel formula basics?  Using automatic color coding to create a printable work schedule based on staff availability?  Summarize data you’ve exported from another system like your ILS?  Power Query basics?  You may email questions and files ahead of time to Melissa Lattanzi  or just join us on Zoom for the conversation.  Keep in mind when sharing your files to protect the innocent.

Facilitator:

Scott Trimmer currently serves as the Director of the Learning Commons at Cuyahoga Community College’s Eastern Campus, where he has been since 2014.  Scott enjoys helping people use technology to meaningfully improve their lives.  His staff jokes that there’s very little Scott doesn’t try to organize in a spreadsheet.  While serving for more than ten years as the go-to person to answer Excel questions at a 1000+ employee University, he picked up a number of Excel tips and tricks.  In recent years, Scott has developed or assisted in the creation of variety of Excel tools to facilitate administrative tasks and dashboards, simplifying workflows and making data available to less tech-savvy folks in the organization.
 
With a degree in Computer Science and an MBA in Organizational Leadership, Scott has effectively used Excel to enhance data accessibility in a manner that benefits his organizations. 


Location: Online via Zoom






2024 Technology Conference: AI and Cybersecurity for Forward-Thinking Libraries
11/7/2024

Explore the world of artificial intelligence and learn ways to protect your library from cyberattacks. This conference will bring together industry experts, technologists, and librarians to discuss innovative AI applications and cybersecurity strategies.  Our keynote will be Jia (Kevin) Liu from The Ohio State University, with breakout topics including takeaways from data breaches, CISA Best Practices, Using AI Robots with Neurodivergent Youth, Breaking Boundaries and Harnessing the Power of AI and ChatGPT to Transform Libraries, and More.

Keynote:  Recent Trends in Generative AI

Keynote Sponsor


Presenter:  
Jia (Kevin) Liu is an Associate Professor in the Dept. of Electrical and Computer Engineering at The Ohio State University (OSU) and an Amazon Visiting Academic (AVA) with Amazon.com. He currently serves as the Managing Director of the NSF AI Institute for Future Edge Networks and Distributed Intelligence (AI-EDGE) at OSU. He received his Ph.D. degree from the Dept. of Electrical and Computer Engineering at Virginia Tech in 2010. His research areas include theoretical machine learning, stochastic network optimization and control, and performance analysis for data analytics infrastructure and cyber-physical systems. Dr. Liu is a senior member of IEEE and a member of ACM. He has received numerous best paper awards at top venues in the areas of networking and communications. He has also received multiple honors of long/spotlight presentations at top machine learning conferences, including ICML, NeurIPS, and ICLR. He is an NSF CAREER Award recipient in 2020, a winner of the DARPA Young Faculty Award (YFA) in 2024, and a winner of the Google Faculty Research Award in 2020.

Breakout Session 1
Recovering From & Avoiding Ransomware
The Daviess County Public Library had three consecutive run-ins with ransomware in 2019. In this session, Wesley Johnson, from DCPL’s IT department, will discuss how it happened, how they recovered from it, and what they implemented to help them avoid it in the future.
 
Presenter:
Wesley Johnson, wjohnson@dcplibrary.org, is a Library Associate/IT Technician at the Daviess County Public Library. His time is split between computer repair and adult programming. He has presented at the Kentucky Public Library Association Conference, Kentucky Library Association Conference, and Computers in Libraries. 




Breaking Boundaries: Harnessing the Power of Artificial Intelligence and ChatGPT to Transform Library Services​
Join the Artificial Intelligence revolution in libraries by leveraging the potential of machine learning applications to enhance library services. Attendees will explore a holistic strategy to guide evaluating AI's role in the research process using information literacy frameworks. This comprehensive three-part presentation will equip attendees with a theoretical foundation for understanding the role AI can play in libraries, give practical demonstrations on integrating AI into library services, and provide valuable insights on building alliances within their institution to overcome the challenges of incorporating AI. A component of the session will be real-time crowdsourcing of AI tools, prompt engineering, AI literacy concepts, and potential AI initiative opportunities. Take advantage of this growing opportunity to explore the empowering potential of Generative AI and its impact on the future of library services. 

Learning Objectives:
  • Learn how to leverage Artificial Intelligence and ChatGPT in a library context.
  • Recognize the benefits and challenges of incorporating AI projects in libraries.
  • Discuss AI Literacy concepts including ethical concerns related to AI and ChatGPT in libraries, issues of bias and misinformation, and strategies to ensure appropriate AI implementation in library settings.
  • Develop practical steps for initiating collaborative AI projects in your library or institution.
  • Explore ways to assess the success and impact of collaborative AI initiatives.
Presenters:
Christopher M. Jimenez, Web Services Librarian, Florida International University
Chris  works as a librarian at Florida International University Libraries, where he is part of the Information and Research Services Department. His specialty is Web Services, and his research interests include topics like web design, information literacy, and using new technologies in libraries. Recently, Jimenez has done webinars and published scholarship looking at how artificial intelligence could be used in libraries, as well as how taking a user experience-focused approach can help libraries adapt to the changing nature of research.
 

Melissa Del Castillo (she/her) is the Virtual Learning & Outreach Librarian at Florida International University, the largest minority-serving institution in the State of Florida, and the largest Hispanic Serving Institution in the United States. She is a dedicated academic reference librarian passionate about public service and information literacy. Her primary work responsibilities include coordinating the virtual chat reference services, assessing service offerings, creating learning objects, administration of LibApps, and library instruction. Melissa’s commitment to lifelong learning, collaboration, and mentoring is reflected across all aspects of her librarianship, through her service work, scholarship, and day-to-day practice. She fosters collegiality, spreads awareness, shares new knowledge, and diligently advocates for her library users’ needs. Her research interests include visual literacy, threshold concepts, instruction, active learning pedagogy, embedded librarianship, diversity, accessibility, and the value of reference. Melissa is also interested in developing tools to promote AI literacy and the evaluation of generative AI. Ultimately, we will need to strike a balance between traditional human decision-making and AI algorithms.

Breakout Session 2
Cybersecurity Best Practices: Understanding the Fundamentals
The presentation will discuss the current threat landscape and trends we are seeing.  Some foundational steps to take to protect their networks and educate users.  I will also talk about a few services CISA offers that may be beneficial to help increase security and awareness.

Presenter: 
Jillian Burner has over 20 years’ experience in the public sector, 14 of those years being focused on cybersecurity.  Jillian has led cyber leaders and operators at different levels within the state, county, and local governments.  She has experience with all aspects of incident response, forensic investigations and has led teams of engineers that collaborate with internal and external partners to implement enterprise cybersecurity solutions and mitigate risk. Jillian is a Cybersecurity Advisor with the Cybersecurity Infrastructure Security Agency (CISA) and focuses on building resiliency within critical infrastructure sectors in Ohio.  Jillian is a United States Air Force veteran, holds a Digital Forensics and Cyber Investigations from University Maryland Global Campus and is an ISACA Certified Information Security Manager (CISM).



Talpa: How to Build an AI Product for Libraries and Not Lose Your Soul
Is AI a game changer or another inflated tech trend? Is it invaluable or useless? Should libraries embrace it—or reject it? Tim Spalding, the founder of LibraryThing and creator of Talpa Search, cuts through the hype and horror around artificial intelligence, to offer a balanced perspective: AI is neither panacea nor plague. It can be horribly misused, but it has good uses and much potential, especially when aligned with library values and know-how.

Tim will ground his reflections in his experience as the principle developer of Talpa Search, a new library search system based on both AI and library data, best known for something that isn't even really AI at all—answering the age-old question "Do you have that book… it's blue?"

Presenter:
Tim Spalding is the founder and president of LibraryThing. LibraryThing is known for the cataloging and social networking site LibraryThing.com, with millions of devoted members. LibraryThing also co-develops Syndetics Unbound, with ProQuest/Clarivate, enhancing thousands of OPACs around the world. Recently, Tim and his team of programmers and librarians created Talpa Search, the focus of his session. A one-time aspiring Classics scholar, Tim lives with his wife and son in Portland, Maine.

Breakout Session 3
Cybersecurity Lessons from the Threat Actors 
Ryan McCoy, Technology Director, will provide an in-depth analysis of the cybersecurity incident that affected Akron-Summit County Public Library in 2023. The presentation will cover the response actions, insight into the threat actors involved, and the valuable lessons learned. 
 
Ryan McCoy serves as Technology Director for the Akron-Summit County Public Library, bringing over 14 years of experience and 7 certifications from the Information Technology field. He has a Master's degree in Library and Information Science and is a Certified Information Systems Security Professional (CISSP). He actively contributes to the community as a member of the North High School Technology Advisory Board, volunteer computer teacher for Project Learn Summit, and a member of Akron Torchbearers. 



 
Using AI robots with Neurodivergent Youth for a library based Robot Mediated Behavior Intervention program
This presentation will provide an overview of Santa Ana Public Library's AstounD Robot-Mediated Behavior Intervention (RMBI) program. This program connects Neurodivergent youth with RMBI Robots and technology tools, using advanced artificial intelligence programming, which helps them develop social and life skills as well as facilitate learning. This presentation will provide a showcase of several different types of RMBI programmed robots and technology tools, as well as best practices that have been utilized as part of the AStounD program at the Santa Ana Public Library for the past two years of our program's pilot. Additionally the presentation will discuss program components that engage teen volunteers, parents, and community stakeholders. There will also be a focus provided on programmatic elements that support the lending out of robotic companions for home use. This program was featured in a CNN evening news segment and articles in both Mother Jones and American Libraries.

Presenters:

Cheryl A. Eberly is the Principal Librarian for the Young Adult and Volunteer Services at the Santa Ana Public Library.  She is the responsible for the creation and development of the 2014 National Arts and Humanities award winning TeenSpace Circle of Mentoring Project.  She has over 15 years of experience in engaging youth and emerging adults via a targeted mentorship approach to civic engagement and youth workforce development via the various mentorship based programs at the library like the Teen Community Historians, Youth Health Ambassadors, and Seeds to Trees Digital Media Technology Institute Program at Santa Ana Public Library. She was the Project Director for the Memories of Migration Project.  It is a three-year, library-based community memory program funded by the Federal Institute for Museum and Library Services (IMLS) to build community connections and cultural heritage collections through documenting the stories of migration in America.  Partners for the project are Historypin, New Mexico Department of Cultural Affairs, Queens Library, West Hartford Public Library and REFORMA.  She was also the project Director for the “Youth Know CS” project  which is an ALA “ Libraries Ready to Code” sponsored program. In 2020, she piloted a Robots in Residence and  an AStounD Robot-Mediated Behavior Intervention program for Neurodivergent Youth at the Santa Ana Public Library.

Yocelin Esqueda is the primary STEM educator at the Santa Ana Public Library. She engages youth in a variety of engineering and mathematical activities, introducing them to STEM concepts through programs like Robo Digi-Buddy and Robo Fun-Time. Currently pursuing a degree in Computer Engineering, Yocelin is passionate about utilizing robots to actively engage students on the spectrum in their learning journeys, tailoring interactions to accommodate and support their unique learning styles. The Robot Mediated Behavior Intervention program at the Santa Ana Public Library allows her to explore innovative educational techniques, enhancing the learning experiences of neurodivergent youth.
 
Lawrence Singer entered the library and information services field in a roundabout way, first being in the mental health field as a doctor of psychology. This past experience helped him greatly in the adventure that awaited when he took a job at the Santa Ana Public Library working in the Teenspace.  Lawrence began mentoring and conducting life skills and executive functioning presentations, as well as taking part in the various programs offered. With the launch of AStounD and Robots in Residence began, Lawrence was a natural choice to help helm the program, learning about Robot Mediated Behavior Intervention (RMBI) in order to utilize clinically sound and proven techniques to reach the youth on the spectrum. The program has been a success and is unlike any other program offered in the library profession.

Closing Session:
A structured round table discussion and an opportunity for more networking. 
 

Location: Hilton Garden Inn
8971 Wilcox Dr
Twinsburg, OH 44087


This class was a popular class and it is full. Please email Melissa Lattanzi, lattanzm@neo-rls.org to be put on a waiting list and an additional class may be added for the future.



Checking out Software Licenses: Expanding Equitable Access and Maximizing License-Use Efficiency
3/19/2025

Are you looking for a better way to provide your patrons with access to expensive software like Adobe Creative Cloud and Apple’s Final Cut Pro? Rather than only providing in-library access to software, the Miami University Libraries have developed a process for checking out short-term access to software licenses that users can request and use on their own devices. These short-term loans have led to student cost savings and high rates of license utilization and a strong return on investment. 
 
This innovative strategy takes advantage of the software industry’s move away from device based licensing to user-based licensing models (SaaS), allowing us to allocate access on an as-needed basis. 
 
This project makes high-end software more readily available to library users, mitigating some effects of the digital divide, particularly when paired with the library’s laptop lending program. By providing access to software on users’ own devices, it allows the Libraries to meet users where they are, making services more accessible to users. 
 
Aimed at e-resources librarians, library technologists and forward-thinking library leaders, this presentation will explore the benefits and challenges of the system, and provide guidance on the circumstances under which libraries can make use of a similar model. This model can work for universities, community college, school systems, businesses, or government agencies (public library implementation may be possible, but may require further development). We will provide an overview of the SaaS model, the technical processes we use, and the usage, growth, and cost savings we have seen in the first four years of this program.
 
Learning Objectives:
  • Explain how the program can increase equitable and cost-effective use of software licenses.
  • Identify the resources needed to implement a software checkout program at their library.
  • Describe the mechanisms of an open-source software project that they can use to circulate software licenses in their library.
 
 
Location: Online via Zoom






Checking out Software Licenses: Expanding Equitable Access and Maximizing License-Use Efficiency
3/19/2025

Recorded 3/19/25

Are you looking for a better way to provide your patrons with access to expensive software like Adobe Creative Cloud and Apple’s Final Cut Pro? Rather than only providing in-library access to software, the Miami University Libraries have developed a process for checking out short-term access to software licenses that users can request and use on their own devices. These short-term loans have led to student cost savings and high rates of license utilization and a strong return on investment. 
 
This innovative strategy takes advantage of the software industry’s move away from device based licensing to user-based licensing models (SaaS), allowing us to allocate access on an as-needed basis. 
 
This project makes high-end software more readily available to library users, mitigating some effects of the digital divide, particularly when paired with the library’s laptop lending program. By providing access to software on users’ own devices, it allows the Libraries to meet users where they are, making services more accessible to users. 
 
Aimed at e-resources librarians, library technologists and forward-thinking library leaders, this presentation will explore the benefits and challenges of the system, and provide guidance on the circumstances under which libraries can make use of a similar model. This model can work for universities, community college, school systems, businesses, or government agencies (public library implementation may be possible, but may require further development). We will provide an overview of the SaaS model, the technical processes we use, and the usage, growth, and cost savings we have seen in the first four years of this program.
 
Learning Objectives:
  • Explain how the program can increase equitable and cost-effective use of software licenses.
  • Identify the resources needed to implement a software checkout program at their library.
  • Describe the mechanisms of an open-source software project that they can use to circulate software licenses in their library.
 Presenters:

Ken Irwin is a Web Services Librarian at Miami University. He is interested in developing open-source solutions to solve challenging library issues and to make the most of our resources. His projects have included a personalized research dashboard, tools for managing and analyzing the use of library collections, and a game to improve students’ skills at understanding book and journal citations. 
 
Mike Bomholt is a System Administrator at Miami University. He specializes in Endpoint device and software management.
 
Location: Online via Zoom






IT Networking Meeting - Online Via Zoom
4/9/2025

Take this opportunity to share your successes and challenges via a roundtable discussion. You will receive a Zoom link in your confirmation email and a reminder 2 hours before the meeting. We hope you will join us. Please send topics you would like discussed to Melissa Lattanzi.
 
Location: Online via Zoom






Cybersecurity for IT and Managers
10/2/2025

Things to be Aware of Going Forward - Join us for a deeper dive for IT staff into what are the risks coming down the road for everyone (deep fakes, voice overs, AI attacks) and the compliance requirements that will be or are being imposed by the States, Governments and Nations that will impact everyone. For IT staff and managers. 

Presenter:

Ed Slusarski, President of Regarding Your Systems, LLC (Cyber Consulting Company) - He graduated college with a triple major in Accounting, Finance, and Management and a minor in Computer Science. He started his business career in public accounting, serving very diverse set of clienteles. In his career, he continued to focus on becoming an integrated consulting expert as he progressed through various industries - manufacturing, financial, retail, and mining - which were US and internationally based companies. He continued to refine his skills by:  1) obtaining his MBA/MSMIS degree from Case Western Reserve University’s Weatherhead School of Management; and 2) conducting research, analysis, and studies in the business, operational, and IT fields with the culmination of certifications in key IT security and governance, risk management, and business management fields. He continues to learn and adapt to the ever-changing business/IT environment by obtaining training and seeking certifications in his areas of study and interest (Dark Web, Artificial Intelligence, IoT devices, quantum computing).  While his consulting practice does address large companies (Eaton, Timken Steel, Hyster Yale), he strives to help the medium to small businesses the most.


Location: Online via Zoom






Cybersecurity for IT and Managers
10/2/2025

Recorded 10/2/25

Things to be Aware of Going Forward - Join us for a deeper dive for IT staff into what are the risks coming down the road for everyone (deep fakes, voice overs, AI attacks) and the compliance requirements that will be or are being imposed by the States, Governments and Nations that will impact everyone. For IT staff and managers. 

Presenter:

Ed Slusarski, President of Regarding Your Systems, LLC (Cyber Consulting Company) - He graduated college with a triple major in Accounting, Finance, and Management and a minor in Computer Science. He started his business career in public accounting, serving very diverse set of clienteles. In his career, he continued to focus on becoming an integrated consulting expert as he progressed through various industries - manufacturing, financial, retail, and mining - which were US and internationally based companies. He continued to refine his skills by:  1) obtaining his MBA/MSMIS degree from Case Western Reserve University’s Weatherhead School of Management; and 2) conducting research, analysis, and studies in the business, operational, and IT fields with the culmination of certifications in key IT security and governance, risk management, and business management fields. He continues to learn and adapt to the ever-changing business/IT environment by obtaining training and seeking certifications in his areas of study and interest (Dark Web, Artificial Intelligence, IoT devices, quantum computing).  While his consulting practice does address large companies (Eaton, Timken Steel, Hyster Yale), he strives to help the medium to small businesses the most.


Location: Online via Zoom






IT Active Learning Community Meeting
11/18/2025

We’re excited to unveil a fresh approach to professional connection and collaboration. Our traditional networking meetings are now Active Learning Communities—dynamic spaces designed for shared learning, real conversation, and practical support.

Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges. You'll also get a guided introduction to our new message boards, which will help keep the conversation going long after the meeting ends.

This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Hillary Brown.


Location: Online via Zoom






IT Active Learning Community Meeting
5/5/2026

Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges. 

This meeting will be held through Zoom which is user friendly to all devices. You will receive a link in your confirmation email a reminder 2 hours before the meeting. We hope you will join us. Please send agenda items/questions to Hillary Brown.


Location: Online via Zoom