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2025 Fall Training: Elevating Customer Service in Financial Aid
12/9/2025
11:00 AM - 12:00 PM PST

Event Description

Today’s students expect more than answers—they expect empathy, accuracy, and connection. This webinar is designed for financial aid administrators who want to elevate their customer service approach through real-world scenarios, peer collaboration, and practical tools.

Presenters: Crystal DeLong, Eleonora Carroll