1:00 PM - 2:00 PM PST
In the ever-changing world of financial aid, structure is key—and an operational calendar can be your office’s most powerful tool. This session explores how a well-designed calendar not only drives day-to-day operations, but also supports long-term planning, policy and procedure (P&P) documentation, compliance, and staff development.
Join a panel of experienced aid administrators as we share real-world examples of how operational calendars have brought clarity, consistency, and accountability to our teams. We’ll discuss strategies for building a calendar that reflects your institution’s unique workflow, integrates into your P&P framework, and supports cross-functional collaboration. You'll also hear how leadership can leverage calendars to set expectations, monitor progress, and build a culture of shared ownership.
Presenters: Nora Carroll, Molly Walsh, Jeneé Snyder