Northeast Ohio Regional Library System

Influencing for Results: Five Key Steps to Being Heard and Impacting the Conversation in a Meaningful Way
Date/Time
9/15/2015
10:30 AM - 11:30 AM Eastern
Event Description
Cost:                                     $50
Cost w/ Bronze Discount         $37.50
Cost w/ Silver Discount           $25
Cost w/ Gold Discount            FREE
(It’s never too late to save your library money. NEO Discounts are pro-rated! Call us today to sign up!)

No matter what your personal style of communication, you influence people on a daily basis…at home, at work, with friends, managing a team, or even starting a new venture. This interactive presentation will help you build and maintain long-term relationships to achieve optimal business results through five steps:
 
Location
Online
Via Adobe Connect
Contact Person
Melissa Lattanzi
(phone: 330-655-0531)
Details
a. Setting a verbal agenda effectively
b. Asking the right questions to determine value
c. Presenting with value
d. Gaining agreement on key issues
e. Positioning the relationship for future partnerships

Being consistent in your plans and communications builds credibility.  Becoming a person of influence has long-reaching benefits of trust, respect, inclusion, and being the person others want input from.  

Competency: Library Management
Sub-Category: Organizational Leadership

Presenter:  Cindy Moran
Specializing in Human Capital Strategy, Cindy Moran brings 20+ years of experience in Learning and Development to her work with clients spanning a wide variety of industries nation-wide.  Her expertise includes talent acquisition and development, leadership and succession planning.

 
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Influencing for Results


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