Event Registration - Northeast Ohio Regional Library System

Category:

Ewwww! Is that a bed bug?
Category: Circulation
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Ewwww! Is that a bed bug? How can your staff tell? Do they know what to do if it is? All libraries are struggling with this icky phenomenon and there are answers out there! Come and hear how to assure both your community and your staff that your library has this buggy issue under control.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
 

Location: Online

There are currently 11 spots remaining out of 50
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Shut Up and Listen: How We Used Social Listening to Connect With Customers/Students and Build a Community
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


This presentation will share:
  • A variety of exchanges and informal data points that have been generated by using social listening
  • How other libraries can easily follow suit
  • Monitoring tools
  • Ways in which the Carpenter Library plans to move forward
Presenter:  Maria Atilano is the Marketing and Student Outreach Librarian at the University of North Florida’s (UNF) Thomas G. Carpenter Library in Jacksonville.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

There are currently 44 spots remaining out of 50
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Youth Readers Advisory Webinar: Make the Connection-Tips, tricks and basics of readers advisory in a busy digital world
Category: Readers' Advisory
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


 This webinar will teach you the basics of readers advisory and help you on the road to recommending their next great book.

Featured Presenters:
Carrie Burrier: Youth Services Coordinator, Akron-Summit County Public Library
Kathleen Marten: Youth Services Librarian, Akron-Summit County Public Library

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

There are currently 49 spots remaining out of 50
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12+ Ways to Help New Employees Feel Welcome and Included
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


In this fast-paced one-hour webinar program, Linda Bruno will give you more than a dozen tips on how to welcome new employees and help them feel included from day one. We will discuss:
  • Important preparations to make before the employee’s first day   
  • Key actions to ensure a foundation of success on that first day
  • Ways to help other employees model enthusiasm and commitment and energize the new employee

    Presenter:  Linda Bruno 
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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30 Things to Start Doing for Yourself
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members  FREE
Group rate 10 or more

Inspired by a post written by Marc Chernoff, join Andrew for this interactive, fun and motivational program as he discusses 30 Things to Start Doing For Yourself. You’ll be glad that you made this hour a priority for yourself.
Presenter:  Andrew Sanderbeck
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

 

Location: Online

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50+ and Lovin It Series: Adult Programming on a Shoestring
Category: Adult
Cost:  $20
Gold, Silver, & Bronze Members    FREE
Group rate 10 or more

Jennifer will share how her library went from offering no adult programs to adult programs up to five times a week, with little budget, no dedicated space, no volunteer coordinator, and no new staff.  The program will cover challenges encountered, including getting stakeholder buy-in, creating new program formats, & learning the art of promotion.
Presenter: Jennifer Baker, director of the St. Helena Public Library in California

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50+ and Lovin It Series: Attracting Baby Boomers to Volunteer Service
Category: Adult
Cost:  $20
Gold, Silver, & Bronze Members    FREE
Group rate 10 or more


 Join Carla Lehn from the California State Library to learn about the Baby Boomers and how their passions, talents, and interests differ from current "senior" volunteers, as well as how to create meaningful volunteer jobs that will attract a broad range of community volunteers, especially Baby Boomers, and how to successfully engage them.
Presenter: Carla Lehn, Library Development Services , California State Library

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50+ and Lovin It! Series: Transforming Life After 50: Public Libraries and Baby Boomers
Category: Adult
Cost:  $20
Gold, Silver, & Bronze Members    FREE
Group rate 10 or more
  • Participants will better understand how aging is changing and be able to identify at least two unique traits of this new extended midlife.
  • Participants will understand the potential importance of midlife adults to their library.
  • Participants will learn about a variety of approaches undertaken by public library staff to better serve and engage midlife adults ages 50+.
  • Participants will get access to examples of TLA50 innovation and a community of TLA50 practitioners

    Presenter: Stephen Ristau
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A Simple Leadership Recipe
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


When faced with a challenge that involves many different steps, the best thing is often to just pick one – and do it. Building leadership skills can seem like that. Whether you are new to your position or have been supervising for a while or, maybe, you want to move into leadership some day, this webinar will suggest the first – and most critical – actions that can assure your success.
Presenter:  Cathy Hakala-Ausperk
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

There are currently 91 spots remaining out of 100
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Actively Listening in a Loud, Distracting World
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Our world is full of distractions. We are missing essential parts of communication because we feel so overwhelmed by noise and information. How do we slow down and actually HEAR? All relationships are based on communication, but three-quarters of communication is listening. What are you not hearing?
Presenter:  Jennifer Grantham          
    

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Location: Online

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Adult Summer Reading 2015
Category: Adult
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


No need to travel.  Take an hour out of your day and hear great ideas for the 2015 Adult Summer Reading program, Escape the Ordinary.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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An Office in your Pocket
Category: Emerging Technologies
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more

 
Learn some of the great office and productivity tools available as well as some fun tricks that these devices can do.  From organizing and accessing valuable office material anywhere to creating a paper-free (but well-documented) work environment straight from your phone, you will discover that you can do almost anything from your device. It is even possible to have your work and project meetings anywhere directly on your phone or tablet without a loss of productivity.  With your mobile device, the office is now wherever YOU are!

Competency:  Emerging Technology
Presenter:  Holly Klingler, Tech Crusader

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

There are currently 46 spots remaining out of 50
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Art of Customer Service
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


What is customer service and why is it important?  This webinar will introduce and improve the soft skills needed to deliver truly excellent customer service.  Staff and managers alike are invited to discover how patience, body language, positive language and active training can make anyone a true "artist" of customer service.  This webinar is designed for anyone who interacts with the public.
Presenter:  Jessica Curtis, Westerville Public Library

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

There are currently 90 spots remaining out of 100
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Assumed Trust: What It Is, How to Keep and Build It and Why Your Organization Won't Survive Without It
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Assumed trust is the trust that is given to us by our internal and external customers that requires us to do what promise, meet the expectations we’ve created and much, much more. No group, team, department, organization, business or community can survive in the long-term without the trust of its people.
Presenter:  Andrew Sanderbeck

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Location: Online

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Audio Books and OverDrive: Keeping It Simple For Your Users
Category: Emerging Technologies
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


If your library provides Audio Books from OverDrive, all your patrons have to do is take them. Well, almost. In real life, it’s a bit complicated getting those books from the web site to an audio player. Especially an iPod.  This webinar will give you the tools and skills you and your patrons need to make the task easy, whether the audio player is an iPod, a WMA player, or a plain MP3 only device.
Presenter: Al Carson

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Augmented Reality: bringing the digital to life
Category: Emerging Technologies
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Augmented reality sounds strange and right out of science fiction, but it is actually very real, and also very much a part of your library today.  Learn about what augmented reality is and how it works. Discover how it is already in and a part of your library collection today, and how it will continue to show up more and more around us.
Presenter:  Holly Klingler

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Location: Online

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Battle of the Books
Category: Children's
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Knox County Battle of the Books Program Leaders will be discussing the origin of the program, what is involved “behind the scenes” in prep for the reading list, questions for teams to practice and the final competition questions and procedures. Also, from a PR and community relations viewpoint, why the Battle of the Books program has been such a great fit for the library system and improved relations with the county and local schools. along with how important support by the Friends of the Library (board and their volunteers), and area businesses and community organizations have been to the successful rebirth of this program.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.


 

Location: Online

There are currently 50 spots remaining out of 50
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Be on the Edge: Using the Edge Initiative to Evaluate Technology Services for your Community
Category: Information & Technology (IT)
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


 Edge Initiative provides established benchmarks in order to evaluate these technology services and then improve them in a way that helps library communities best.  We will discuss these evaluative tools, along with the successes that past libraries have had who have used them. Finally, we will provide ways that you can be a part of this interesting initiative.  
Presenter:  Holly Klingler
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Via Adobe Connect

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Best Children's Books of 2014
Category: Children's
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


This overview of must have board, picture, chapter, and nonfiction books covers under the radar choices for programs and class visits, coverage of un-reviewed items, and suggestions for almost every facet of your collection. Program ideas and pairings and an extensive bibliography are also included.
Presenters:  Jill Burket Ragase & Amy Schardein
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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Best Children’s Books of 2015
Category: Children's
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


This overview of must have board, picture, chapter, and nonfiction books covers under the radar choices for programs and class visits, coverage of un-reviewed items, and suggestions for almost every facet of your collection. Program ideas and pairings and an extensive bibliography are also included

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
 

Location: Online

There are currently 99 spots remaining out of 100
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Best Websites and Online Resources for Children: Home Help Made Easy
Category: Children's
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


This overview of what’s new, useful, and reliable in children’s online resources will refresh your inventory of go-to suggestions with targeted recommendations and practical application suggestions.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

There are currently 98 spots remaining out of 100
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Bringing the Consumer Electronics Show to Your Library
Category: Emerging Technologies
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Learn about the newest and greatest tech trends happening this year and beyond with tech info, pictures and stories brought straight to you from the biggest tech conference of the year, the Consumer Electronics Show.  NEO has a great opportunity to partake in this great event and we bring news, newest tech examples and trends right to you!

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

There are currently 99 spots remaining out of 100
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Build a Better World with Upcycled Materials
Category: Children's
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


This webinar will explore new learning possibilities using old items we have cluttering the back room.  Create interesting displays, develop programs or programming for any number of groups in your library including Makerspace activities. 

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
 

Location: Online

There are currently 47 spots remaining out of 50
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Building the Case and Space for Making: A Makerspace Primer
Category: Emerging Technologies
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


If you have been wondering what the fuss about makerspaces is all about or wonder how this could fit with public library service, bring your questions and get some answers. We will cover current makerspace trends, what models other libraries are using, and what type of programming is right for you. 
Presenter:  Ashley Kazyaka
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Location: Online

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Bullying: Understanding The High Physiological, Neurological & Strategic Costs
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more
  • How you can measure your organization’s ROI (“RETURN ON INVESTMENT”) based on its “MORALE” and “WORKPLACE BULLYING” from an ACCOUNTING “BOTTOM-LINE” perspective.
  • How the devastating affects of “bullying” will directly interfere with your organization’s ability to attain its STRATEGIC GOALS.
  • What the difference is between “BULLYING,” “HARASSMENT” and “BIGOTRY.
  • Why the chronic distress from BULLYING is your #1 HEALTH RISK FACTOR ... even more than SMOKING?
  • What you need to do to protect yourself PERSONALLY from the devastating affects of WORKPLACE BULLYING.
Presenter: Scott Warrick
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

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Cataloging for the Rest of Us
Category: Technical Services
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Have you ever wondered just what happens in the Technical Services Department of your library? Are you curious about how new materials are readied for the public? What about RDA? If you are eager to ease your confusion about Technical Services, join Teanna Weeks for an interactive webinar on all things Technical Services.
Presenter:  Teanna Weeks, Techncial Services, Collection Services Supervisor/ILL, Cleveland Heights-University Heights Public Library

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Via Adobe Connect

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Cataloging for the Rest of Us 2.0
Category: Technical Services
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Have you ever wondered just what happens in the Technical Services Department of your library? Are you curious about how new materials are readied for the public? What about RDA? If you are eager to ease your confusion about Technical Services, join Teanna Weeks for an interactive webinar on all things Technical Services.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

There are currently 42 spots remaining out of 50
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Children and Teen Tech on a Shoestring
Category: Children's
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


The presenters will share the latest in emerging technology that you can implement easily, quickly and effectively in your children’s and teen programming.  Most importantly, many of the new tech is low cost or even free, while remaining relevant and versatile.  Come learn about what the new tech is and how you can use it in your programs, displays and more!
Presenters:  Holly Klinger, Emerging Technologies Librarian & Rachelle Perry, Youth Services Coordinatior, NEO-RLS

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Location: Online

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Co-workers are customers too!
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Customer service skills and training don’t apply to the public only! As staff members work more closely together and formal and informal teams are born, it becomes clear that all that kindness and respect we’ve been taught to show to our customers works great with fellow employees as well! Learn to handle ALL your day-to-day interactions – with patrons and co-workers – the same way, so you can all enjoy the benefits of a respectful, enriching workplace.
Presenter:  Cathy Hakala-Ausperk, NEO-RLS
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Via Adobe Connect

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Connecting across Distance: Staff Community and Collaboration
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


At the end of this session, participants will be able to identify at least three ways to create a virtual staff space; describe the pros and cons of various staff communication tools; and identify at least three ideas for planning an interactive staff meeting.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

There are currently 50 spots remaining out of 50
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Connections Then and Now: From the Party-line to the Pebble Watch
Category: Emerging Technologies
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


We will look at this evolution, from the traditional methods to our current connections, and what the advantages and disadvantages of each might be.  We will focus on the main methods of connection today, that of social media sites like Facebook, Twitter, Vine and YouTube, and how we can use these tools to conveniently connect with patrons. 
Presenter:  Holly Klingler
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Via Adobe Connect

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Creative Internships at Your Library
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Are you scrambling to provide your patrons with on-going, engaging programming such as, art classes, computer classes, ESOL lessons, and homework help?
Hire an intern! And not just any intern…a non-library school student intern.
Presenter:  Stephanie Katz 
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Location: Online

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Cultivating a Culture of Innovation
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


In today’s libraries, just keeping up with change isn’t enough – we have to stay ahead of the curve now and keep our staff teams ready to embrace - not just tolerate tomorrow.  How can we do that? It’s all about the culture. In this webinar, you’ll learn:
  •     How to set your library up for success by hiring innovators
  •     How to support your existing staff by clarifying expectations and attitudes        towards change
  •     How to celebrate risk taking
  •     How to model creativity
Presenter:  Cathy Hakala-Ausperk, Director, NEO-RLS
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: via Abobe Connect

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Customer Service at the Library: Cultivating Loyal Library Customers
Category: Circulation
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


This webinar deals specifically with attitudes and actions for cultivating customer loyalty with both internal and external customers at the library, and offers a number of specific tools to help make the patron interaction a meaningful and memorable experience.
Presenter: Steve Wishnack
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Day for Page Supervisors: Hiring on the Fly
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


If your page departments seems to have a revolving door on it and you spend more time hiring pages than seeing items actually get shelved, this workshop is for you. Come hear some great ideas for streamlining this never ending, challenging and rewarding job of Page Supervisor.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

There are currently 100 spots remaining out of 100
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Day for Page Supervisors: Training Shelvers
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Ideas for Training your Pages.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

There are currently 100 spots remaining out of 100
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De-Mystifying Manga: An Introduction for Patrons of All Ages
Category: Teen
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


In this fun, pop culture laced, interactive webinar, youth librarians Pamela Jayne & Krista King-Oaks will delve into the misunderstood format of Manga to de-mystify the secrets behind the hottest growing collection of public libraries and bookstores across the country.
Presenters:  Krista King-Oaks & Pamela Jayne

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.  

Location: Online

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Dealing with Psychiatric Disabilities Under the ADA and FMLA
Category: Human Resources
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Scott will examine and explain for you how to deal with these very intricate issues so you can more effectively manage the ADA and FMLA in your workplace when it comes to psychiatric disabilities.
Presenter:  Scott Warrick
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.  

 

Location: Via Adobe Connect

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Delivering Effective & Strategic Performance Appraisals
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more
  • How can you use your performance appraisal and goal setting system to change and reinforce your organization’s corporate culture?
  • What are the most common errors made in performance appraisals, and how can they be overcome?
  • How can managers get employees to take more accountability in the performance appraisal process?
  • What makes appraisals legally defensible … and is your appraisal a ticking time bomb?
Presenter: Scott Warrick

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Developing and Implementing a Motivational Strategy to Empower Employees
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Many times when budgets get tight, patron use increases while resources become more limited. Keeping your staff happy and motivated can become increasingly more difficult. However, the successful manager knows how to keep his or her employees motivated to bring their best to the job every day. A thorough understanding of what drives human beings to do their best (hint—it’s seldom money!) is the key to maintaining a high level of service in the toughest of times.
Presenter:  Nan Carmack

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Location: Online

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Dewey or Don't We?
Category: Technical Services
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Dewey Lite can help make your non-fiction shelves more browser friendly an give your library an updated look.  Join us to learn what steps the Williams County Public Library took to change their entire non-fiction collection in 7 locations from standard Dewey call number order to a new Dewey Lite, bookstore inspired look.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

There are currently 48 spots remaining out of 50
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Digital Literacy for Everyone
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Looking for ways to get you and your staff up to speed? If you can figure out Dewey, you can figure out Windows! Gain practical tips, tools, and techniques to help bridge the digital divide at your library and create a culture of learning around technology

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Digital Literacy for Everyone
Category: Archives
Cost:  $20
Gold Members    FREE
Silver Members    $12
Bronze Members    $18
Group rate 10 or more

Presenter:  Kieran Hixon 
Looking for ways to get you and your staff up to speed? If you can figure out Dewey, you can figure out Windows! Gain practical tips, tools, and techniques to help bridge the digital divide at your library and create a culture of learning around technology

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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Don't Do This! Interview Mistakes to Avoid
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more
  • Learn how important it is to hire carefully.
  • Understand that any search should begin with a profile of a the new employee.
  • Consider buildinga  multi-faceted approach to interviewing, from initial communication to actual questioning to showcasing your library.
  • Question creatively, with all questions designed to tell something
Presenter:  Cathy Hakala Ausperk
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Via Adobe Connect

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E-Health: Digital Tools to Track and Take Action
Category: Emerging Technologies
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


There has been a lot of buzz regarding health and health tracking technology.  From fitness trackers to health and exercise apps to digital resources, it’s like having a doctor in your pocket or a click away.  Presenter:  Holly Klingler, NEO-RLS

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

 

Location: Online

There are currently 30 spots remaining out of 30
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Effective Workplace Communication for New Supervisors
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Experts suggest that we are communicating in one way or another more than 90% of the time we are awake! Communication can be positive or negative, verbal, non-verbal or in writing.  Communicating effectively is a learned skill that requires practice, patience and a desire to be more effective every day.
More importantly, your success as a supervisor will greatly depend on how effective you are in communicating your message to others in your library. This webinar program for the New Supervisors Academy of NEO-RLS will focus on the dos and don’ts of effectively communicating with others (including your boss)!

Presenter:  Andrew Sanderbeck

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Location: Online

There are currently 47 spots remaining out of 50
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Electronic Records Management
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Managing electronic records can be challenging—there may be multiple copies in various locations, a lack of appropriate storage, or records may be in difficult formats such as email.  Susan Hernandez, Digital Archivist and Systems Librarian at the Cleveland Museum of Art, will provide an overview of electronic records management, discuss strategies for organizing and managing electronic records, and offer ideas for collaborating with information technology professionals. 

Presenter:  Susan Hernandez
Susan Hernandez,  Digital Archivist and Systems Librarian at the Cleveland Museum of Art

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Location: Online

There are currently 49 spots remaining out of 50
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Employee Practices Liability Insurance & Managing Workplace Harassment
Category: Human Resources
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more
  • What is “EPLI” coverage?
  • Why have claims like “Workplace Harassment” caused “EPLI” coverage become so expensive?
  • What does the law require employers to do regarding WORKPLACE HARASSMENT?
  • What is every employer required to have in its “HARASSMENT POLICY” … and what happens if you do NOT MEET THESE REQUIREMENTS?
Presenter:  Scott Warrick
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: via Abobe Connect

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Essentials of Copyright and Fair Use
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


How does copyright apply to libraries and our patrons? Attend this crash course to learn the essentials of copyright law and how to keep your libraries safe from infringement and potential lawsuits. You will also learn how to take advantage of fair-use exceptions in the law by analyzing a range of copyright scenarios.
 

Location: Online

There are currently 82 spots remaining out of 100
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Everyday Negotiation
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Robin Wood
Negotiation is the reaching of agreement through discussion and compromise. Having the ability to successfully negotiate an agreement between two parties can help you in every aspect of your life. It can help you strengthen relationships both personally and professionally, control labor and operating costs, improve your performance and the performance of others, manage vendors and employees, and achieve your goals. In this 1.5 hour webinar, Robin will share with you some basic skills and practical tips that will help you to become a better negotiator at work and at home.

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Family Programming: Making Mixed Age Groups Work
Category: Children's
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Jill Burket Ragase
Family life plays an important role in the development of the literacy skills of its members. Multigenerational programs offers flexibility in staffing and program offerings as well as opportunities to promote family based literacy-building skills.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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Free and Legal Online Clip Art and Photos
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


With the recent removal of the Clip Art library from the Microsoft Office suite, users need to be able to locate and find appropriate images and videos for their projects. This interactive and informative webinar will explain Creative Commons licensing and help librarians find legally free work to use in their documents.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

There are currently 98 spots remaining out of 100
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From Pinterest to Twitter Technology in Adult Services
Category: Adult
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Linda Braun
Do you collaborate on building booklists with your customers using Pinterest? Have you ever had a book discussion group on Twitter? Or, maybe you are ready to start answering reference questions using Facebook. There are a lot of ways to integrate technology tools into the programs and services your library offers. In this workshop you'll learn about some of the most popular tools and how they can help you connect with the adults in your community every day.

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Gadgets and Gizmos (2017): Tech youth programming ideas for the budget conscious library
Category: Children's
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Looking for some great new ideas for upcoming Teen Tech Week in March? Want to engage children with the latest technology but don’t know where to begin? Interested in using technology in your programming but you’re on a tight budget?  Join us for this detailed webinar presentation showcasing some cool tech gadgets, websites and resources you can incorporate into your youth services programs! 

Presented by: 
Rachelle Perry, Youth Services Education and Events Coordinator, NEO-RLS
and Holly Klingler, Research and Innovation Coordinator, NEO-RLS

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

There are currently 47 spots remaining out of 50
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Gadgets and Gizmos 2016: Tech youth programming ideas for the budget conscious library
Category: Children's
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more

Looking for some great new ideas for upcoming Teen Tech Week? Want to engage children with the latest technology but don’t know where to begin? Interested in using technology in your programming but you’re on a tight budget?  Join us for this detailed webinar presentation showcasing some cool tech gadgets, websites and resources you can incorporate into your youth services programs!   Presenters:  Holly Klingler and Rachelle Perry, NEO-RLS

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

There are currently 48 spots remaining out of 50
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Genealogy & Family History Research Simplified: Helping Patrons Find Their Family Heritage & More
Category: Reference
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Karl Beckstrand 
Questions you might be asking that will be answered in this program include:
  • How can patrons find ancestor records and family histories?
  • How can patrons discover the stories behind the people?
  • How can patrons document and share their findings?
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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Get Them To Use Your Stuff: Tips and Tricks for Helping Customers Use Technology
Category: Adult
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Maurice Coleman
This interactive and informative program with Maurice Coleman will show you how to help your customers (and staff) use (and explain) your "hidden in plain sight digital services."

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Location: Online

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Get Writing! Overcome Procrastination, Remove Roadblocks and Create a Map for Success
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Jerilyn Veldof's
To the aspiring author a writing project can seem intimidating and stressful.  One of the biggest stumbling blocks for these authors is not having a detailed plan for tackling the project.  In this workshop you will learn an easy-to-use process of breaking down your writing project into manageable steps with deadlines and get a toolbox of techniques that will keep you on track.  

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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Getting Organized YOUR Way! Series: Part I of III
Understanding Your Organizing Personality

Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Linda Bruno
Here’s a secret you really need to know - there really are no “one-size-fits-all” rules for becoming organized – isn’t that a relief??
We’ll begin by finding out who you are “organizing-wise.” Your “organizing personality” determines to what degree you will be successful in using certain tips and techniques you may have heard about becoming organized.
It also helps you decide which tools – and rules – you should use to stay organized.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

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Getting Organized YOUR Way! Series: Part II of III
Desks, Calendars, and Files --Oh MY!

Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Linda Bruno
How can you make sure your calendar is working for you and not against you?
How can you make your filing system more efficient?
And why, oh why, can’t you keep your desk organized??

We will discuss techniques that will help you feel more in control, more organized, and more at peace with your surroundings – and isn’t that what we’re all looking for when we try to become more organized?

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
 

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Getting Organized YOUR Way! Series: Part III of III
What Color is Your Desk?

Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Cheryl Teresi
Do you know if it’s wood or metal? You will learn how you can easily clean off your desk and why you should. How to determine what stays and what goes An easy way to organize emails
Handling your paper documents only once How calendars can work – if you use them
How your staff can help you stay on track and organized

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Graphic Design 101 for Libraries
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Do your web and print materials lack that special “WOW factor?” Have you ever wondered “Are we a little graphically challenged in creating our promotional/marketing materials?” If so, this webinar program with Ashley Kazyaka is for you!

When you receive your confirmation of registration for this archive the link to the archive
will be included in the confirmation email.


 

Location: Online

There are currently 99 spots remaining out of 100
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Graphic Novels for All Patrons
Category: Readers' Advisory
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Discover the evolving American comics scene primarily outside of manga, as well as popular and under the radar titles that will have your patrons of all audiences wanting more. Presented by Nick Fagan, Head of Adult Services at the Middlefield Library and  graphic novel selector for Geauga County Public Library.
 
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

There are currently 49 spots remaining out of 50
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Growing With Tech
Category: Children's
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Holly Klingler, NEO's Emerging Technologies Librarian
In this program, you will learn about the benefits of using technology as a teaching tool for children and teens.  We will also examine and discuss methods on how to introduce and implement technology into a child’s development.  Finally, we will look at specific tech gadgets and software tools that will foster not just online abilities, but skills like creativity, critical thinking, collaboration and more, that can be harnessed for any real-world environment.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

 

Location: Online

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Hackathons: An Innovative Approach to Digital Instruction
Category: Teen
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Samantha Helmick 
Learn about the power of harnessing groupthink as libraries across the country challenge their patrons and students to come together to accomplish a project.

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Location: Online

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Handling Angry Customers with Tact and Skill
Category: Circulation
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Andrew Sanderbeck
The Handling Angry Customers with Tact and Skill webinar explores our dealings with other people by defining the source of their anger and difficult behavior, (hint: it's not usually the person, it's their behavior) and gives you a step by step approach to help you effectively diffuse and resolve these situations.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

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Herding Cats in a Thunderstorm: Three Team Assessment Tools that Help You Identify and Measure the Functionality and Behaviors of Your Team
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Andrew Sanderbeck
Specifically we will discuss these three assessment tools:
  • Team Effectiveness Assessment 
  • Enhancing Your Daily Interactions 
  • Thomas-Kilmann Conflict Mode Instrument
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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Hiring: A Tale of Fear and Loathing in the Workplace
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more

Presenter:  Katherine Burik
This fun and interactive webinar explores creative ways to organize the job search to:

1) Complete the search in a timely manner
2) Ask questions designed to uncover whether the candidate will fit the role
3) Find the right candidates as quickly as possible
 
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
 

Location: Online

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Home Automation Meets the Library
Category: Emerging Technologies
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


What does a "Smart" home or office mean?  Does it know when to turn on my lights and coffee?  Does it allow me to interact with it? Can I control it from anywhere?  And how can I make my home, office or library "Smart?" Smart devices can do all of these things!  And because of this convenience, home/office automaton is skyrocketing in popularity.

Presenter:  Holly Klingler, Emerging Technolgies Librarian

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Location: Online

There are currently 99 spots remaining out of 100
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Hottest Tech Toys for the Holidays
Category: Emerging Technologies
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more

It’s that time of year again!  It's the time that everyone begins their search to find the best toys for their loved one, friend, or even themselves.  Learn about the new emerging tech products that your patrons may likely want, have questions about, or even bring into your library for assistance.  Perhaps there may even be some fun, new emerging tech tools that you might consider for your library!

Presenter:  Holly Klingler, Research and Innovation Coordinator, NEO-RLS

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

There are currently 97 spots remaining out of 100
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How to Avoid Burnout: Taking Care of Yourself So that You Can Take Care of Others
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Jennifer Grantham 
This fun and interactive webinar explores How to Avoid Burnout and includes exercises and techniques that you can use any day of the week to protect yourself from jumping over the edge.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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How to Create New Revenue Streams for Your Library
Category: Management/Administration

Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more



Ed Rossman’s new book 40+ New Revenue Sources for Libraries and Nonprofits is more than a book, it’s a treasure map! In this fast-paced, webinar, the author will be getting right into the key considerations for methods to generate revenue. He’ll then reinforce these by introducing several fast-track methods discussed in his book and will share valuable tips on how to start implementing these techniques immediately to create new money by summer!

You’ll come out of this webinar with:

  •  5 fast-track revenue methods;
  •  Suggestions for proper in-house procedures;
  •  Features and benefits to promote the methods;
  •  Exercises to determine the proper value and price points for your area;
  •  Online resources to make creation of product easier; and
  •  Critical first steps to take internally and with your stakeholders.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

There are currently 50 spots remaining out of 50
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How to Draw Attention Your Library’s Social Media Posts
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Getting eyeballs on your social media content isn't easy or simple any more, and frustration is often inevitable. Learn what people look for in in the flood of online content, and what can actually drive them away. We'll talk about text, visuals, video and, yes, the dreaded but necessary consideration of putting money behind what you do!  In this no-holds-barred webinar, we'll focus on the things that can make or break your social media efforts.

Presenter:  Laura Solomon, Library Services Manager, Ohio Public Library Information Network

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Location: Online

There are currently 100 spots remaining out of 100
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How to Shine at Meetings & In Front Of Groups
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more

Presenter: Sherry Dardin
This information packed session will explain:
  • How to use 5 tips for communicating like a standout at meeting
  • How to find out what to do when you have a constant interrupter in the crowd
  • Techniques to calm nervous jitters before you speak so you can stand out and speak with confidence.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

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How to Talk to Teens About Books
Category: Teen
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


In this webinar participants will learn practical skills for effective reader's advisory to teens and their guardians. Participants will learn specific ways to:
  • Talk to teens about what they like 
  • Remain unbiased and non-judgmental about a teen's interests and needs
  • Recognize opportunities for informal instruction during a reference transaction
  • Address a teen directly, without the interference of a parent or guardian
  • Quickly get reading material into the hands of interested readers
  • Provide high-interest reading material to reluctant readers
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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HR Stuff that Every Supervisor Should Know
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more



In order to successfully lead others, supervisors need to feel empowered, knowledgeable, capable of exciting their team members and inspiring them to do their best work every day. Join Robin S. Wood, MBA, MLIS,
Assistant Director of Public Service - Main Library at Cleveland Public Library, as she walks you through the basics of Human Resource Management for library supervisors, managers and leaders. Robin will identify the most important core principals and concepts you will need to know to successfully lead your team and keep you out of trouble. 

Presenter:
Robin Wood, MBA, MLIS,
Assistant Director of Public Service - Main Library at Cleveland Public Library

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Location: Online

There are currently 46 spots remaining out of 50
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I'm a Manager - Now What?
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Jennifer Parsick
Many library professionals are placed into management roles with little or no guidance because there isn’t time for training or their position is newly created. Since Librarian skills are different from Managerial skills, these newly minted managers may struggle getting a handle on their new positions.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.


 

Location: Online

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If It's Broke, Fix It: Handling Leftover Challenges Effectively
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more

Presenter: Amy Switzer
All too often, outgoing supervisors leave unresolved challenges “for the next guy” to fix. Then, you arrive! As the new supervisor, you have two choices. You can look the other way, forge ahead with your plans and hope the old issues disappear (although, if they didn’t before, it’s not likely they will now) or you can fix them. The right answer is, of course, to correct the problems, so you have a clear shot at success in your position. In this webinar, we’ll consider 5 Simple Steps to Starting with a Clean Slate. Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

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If You Know More, You'll Find More: A Cataloger's Tips on Getting the Most from Your Catalog
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


 Let a cataloger with experience in public and academic libraries demystify stopwords, operators, browsing versus keyword searches, subject heading subdivisions and more. Learn how to make the most of the treasure hoard of data in your library’s catalog!

Presenter:  Mike Monaco is Coordinator, Cataloging Services at the University of Akron. He has sixteen years of experience as a librarian, having worked for Akron-Summit County Public Library, John Carrol University, and Cleveland Public Library.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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If You Want Something Done Right: Prioritize and Delegate Part 1
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Sherry Dardin
Participants will learn and begin to master:
  • The 4 D’s of prioritizing your days and life.
  • Identify your “procrasti-killers” and eliminate those time killers.
  • Help you choose what to delegate.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

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If You Want Something Done Right: Prioritize and Delegate Part 2
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Sherry Dardin
Participants will learn and begin to master:
  • Assure what your delegate gets done and done correctly
  • Show you how to run efficient and productive meetings
  • How to get meetings to start — and end — on time, while staying on course
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

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In the Cloud: Cloud Storage and How it can Help your Library
Category: Emerging Technologies
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Holly Klingler
Cloud storage is popping up everywhere.  From Dropbox to Google Drive, there are many methods to storing your documents and material online.  But what is cloud storage, and in what ways can it help you and your patrons in your library? 

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Via Adobe Connect

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Influencing for Results: Five Key Steps to Being Heard and Impacting the Conversation in a Meaningful Way
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


No matter what your personal style of communication, you influence people on a daily basis…at home, at work, with friends, managing a team, or even starting a new venture. This interactive presentation will help you build and maintain long-term relationships to achieve optimal business results through five steps:

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
 

Location: NEO-RLS

There are currently 97 spots remaining out of 100
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Intellectual Freedom . . . The Good, The Bad, and the Ugly
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Amy Switzer
  • Why is "equal access" a cornerstone of public library service?
  • How can you reconcile conflicts between library policies and procedures and personal beliefs?
  • What training should all library employees have in the area of intellectual freedom?
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

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Internal vs. External Customer Service
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Andrew Sanderbeck
  •  Participants will learn more about
  • Handling difficult external customer situations
  • Working with difficult staff members
  • Communicating to people in their "style" for better outcomes
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

 

Location: Via Adobe Connect

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Introduction to Content Marketing
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Content marketing may be a new term for librarians, but it is a growing and effective trend in the business world. In this workshop, Laura Solomon will introduce you to content marketing by teaching you how to create a content strategy and how to implement it. This workshop will explain this growing trend, as well as give you and your staff the tools they need to get started on creating your own content strategy."

Presenter:  Laura Solomon, Library Services Manager, Ohio Public Library Information Network and author of The Librarian's Nitty Gritty Guide to Content Marketing and Doing Social Media So It Matters: A Librarian's Guide.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
 

Location: Online

There are currently 50 spots remaining out of 50
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iPads for Reference, Programs, and More
Category: Emerging Technologies
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Linda Braun
Staff might roam the floor providing reference and readers' advisory services with an iPad in hand.Parents might learn how to support their children's literacy skills and homework needs using the tablet. Book discussion groups might take place inside the book with iPadds. All of these and more is possible when you integrate iPads into library services. Learn more in this webinar.

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It Came Upon a New Year Clear: Why Traditional Goal Setting Doesn’t Work and What You Should Do Differently
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Andrew Sanderbeck
For many of us, goal setting is a continuous process of success and failure, celebration and disappointment. Perhaps this is why less than 10% of people in the United States actually create, document and track their written goals.
 
The problem is not that we set goals; the problem is the process we have learned in the goal setting process.

Join PCI Webinars founder Andrew Sanderbeck in this fun and interactive program as he explores goal setting and goal achievement in a fresh, new and quite likely “thought-altering” way.
 
You may never know what results come of your action, but if you do nothing there will be no result.” — Gandhi

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Location: Online

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It's a Manager/Supervisor's Job to Motivate Staff
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Great things happen when people are motivated.  However,  we often think that everyone comes to the job already motivated or they should be as motivated as others around them. Either rarely happens and therefore, it is the Manager/Supervisor’s job to motivate staff.  This session will look at ways of discovering what motivates your staff, discuss setting stretch goals to promote growth and  autonomy, and examine common  behavioral barriers to motivating staff.
Presenter:  Betsy Lantz, Executive Director, NEO-RLS

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
 
 

Location: Online

There are currently 68 spots remaining out of 70
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It’s Not About Me! Handling Those Complaining Customers Without Taking It Personally
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more

Presenter:  Andrew Sanderbeck
  • 3 powerful techniques for not taking things personally
  • Six steps to dealing with customer complaints more collaboratively and in turn more effectively 
  •   Addressing your need to take things personally
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Last Minute Ideas for Teen Tech Week
Category: Teen
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenters:  Holly Klingler, Emerging Technologies Librarian and Rachelle Perry, Youth Services Coordinator
Looking for some last minute ideas for Teen Tech Week? Not sure how to incorporate this year’s theme “Libraries are for making?”  Join us as we discuss programs you can use at your library immediately and have an opportunity to share your ideas, too.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

 

Location: Online

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Legal Reference Guidelines & Basic Legal Research Resources
Category: Reference
This webinar will discuss guidelines for legal reference services, as well as review key secondary and primary resources for legislative, administrative, and case law in federal, Ohio, and county/municipal jurisdictions.  The session will also note free web-based resources and county law library resources.
 
Presenter:
Laura E. Ray has been at the Cleveland-Marshall College of Law since 1989, where she currently serves as the Outreach & Instructional Services Librarian.  She coordinates Law Library instructional programs, as well as provides classroom research instruction, reference service, and faculty instructional support. 

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

There are currently 50 spots remaining out of 50
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Let's Fund Together: Let Crowdfunding Work for Your Library
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Holly Klingler
Crowdfunding is a great way to get your community involved and invested.  It is a way for people to demonstrate their support for a cause or event by giving money and innvesting in a project.  It has grown immensely and thousands of projects have been possible because of crowdfunding.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Via Adobe Connect

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Library Ambassador: Leading a K-12 Faculty Outreach Initiative (Mostly) on Your Own
Category: Children's
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


K-12 teachers and public librarians serve the same students, and share a common desire to equip those students for success in reading, information literacy, and academic research. So why is it often incredibly difficult to partner with schools? How do you communicate the library’s relevance and value to teachers, and become each other’s allies?

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.


 

Location: Online

There are currently 99 spots remaining out of 100
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Library Apps for Mobile Devices
Category: Emerging Technologies
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


This webinar will discuss the two most popular library apps: Overdrive and Hoopla.  The webinar will cover the basics of setting up the apps on smartphones and tablets, information about the services, and basic troubleshooting tips.

Presenter:  Melanie Wilson, Virtual Services Manager, Willoughby-Eastlake Public Library

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

There are currently 49 spots remaining out of 50
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Maintaining a Peaceful Attitude: How to Bring Positivity to the Workplace
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Do you ever find it challenging to maintain a positive attitude at work? If so, this webinar is for you! This session will teach you how to deal with negativity and the value of self-care.

Presenters:
Amber Elfrink and Brooke Vanderlin, Talmadge Branch of Akron Summit County Public Library System

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

There are currently 42 spots remaining out of 50
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Managing Change
Category: Management/Administration

Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


This is part of the 2015 New Supervisors Academy Part II.  Click here for more information regarding the academy.

Organizational change occurs at a rapid pace and you and your team are often faced with altering methods and procedures that have become familiar and comfortable. In this webinar you will learn the dynamics of the change process, the difference between change and transition, and strategies to manage yourself and your team to be comfortable with the uncomfortable.

Presenter: Ned Parks


Location: Online

There are currently 98 spots remaining out of 100
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Managing Change
Category: Management/Administration

Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


 
This is part of the 2015 New Supervisors Academy Part II.  Click here for more information regarding the academy.

Organizational change occurs at a rapid pace and you and your team are often faced with altering methods and procedures that have become familiar and comfortable. In this webinar you will learn the dynamics of the change process, the difference between change and transition, and strategies to manage yourself and your team to be comfortable with the uncomfortable.

Presenter: Ned Parks

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.


Location: Online

There are currently 93 spots remaining out of 100
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Managing Generations in the 21st Century
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Sherry Dardin
By the end of this program, participants will be able to:
  • Describe the characteristics, attitudes, and values of each generation
  • Identify specific actions a manager can take to coach, motivate, and get results from each generation
  • Determine how your management approach may need to change when coaching, managing and retaining employees of different generations
  • Discover ways to Gen-Blend in order to solve generational problems in the workplace
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

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Mastering Uncomfortable Conversations with Employees, Co-Workers, and Bosses
Category: All CE
CCost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Pat Wagner
Learn ways to deal with recalcitrant employees, manipulative co-workers, and bullying bosses.
If you knew what to say and do, and how to say and do it, you would be more likely to take effective action. Learn how the experts deal with the every day chaos of a library and what works, most of the time, with most people, in most situations.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

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Mastering Uncomfortable Conversations with Library Visitors
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Pat Wagner
Your job is to enforce a rule, protect property, and create a safe place for people who come to work and play. If you knew what to say and do, and how to say and do it, you would be more likely to take effective action. Learn how the experts deal with the every day chaos of a library and what works, most of the time, with most people, in most situations.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

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Meetings That Matter
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


This webinar will focus on how to run an effective meeting by covering the following topics:
  1. How to prepare
  2. Who to invite
  3. Creating an Agenda
  4. The Meeting Setup
  5. Dealing with Problem Personalities in a Meeting
  6. The Value of Disagreement
  7. The Importance of Action Steps and Minutes
Presenter:  Betsy Lantz, Executive Director, NEO-RLS

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Location: Online

There are currently 49 spots remaining out of 50
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Mentoring Works
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Mentoring works, join us to hear about best practices from libraries around Ohio.   Learn how they implemented their mentoring programs and how easy it can be for you to do the same.  From formal to informal mentoring you will receive ideas that will help you determine the best fit for your library.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
 

Location: Online

There are currently 99 spots remaining out of 100
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Microsoft Excel Basic Formulas
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Melissa Lattanzi
Learn tips and tricks to make formulas easy.

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Location: Online

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Microsoft Office 2013--Excel Forms & Lists
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Melissa Lattanzi, NEO-RLS
Learn how to utilize Microsoft Excel to create lists and forms that you use daily. 

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.



 

Location: Online

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Mindful Leadership: How Mindfulness Can Make You a Better Manager
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Cari Dubiel  
How do we, as library leaders, set the tone for a dynamic, positive, and nurturing environment? Mindfulness, or developing a conscious awareness of the present moment, can help.

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Location: Online

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Models for Future Library Services
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Al Carson
In this fast paced one-hour webinar, Al Carlson explores multiple “future models” for libraries, including some already taking shape today, and challenges you to rethink what your library will be doing in five years.

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MOOC a mental difference-How Massive open online courses are opening minds but not wallets
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Holly Klingler
Not all MOOCs are created equally, so we will look generally at what a massive open online course is like, as discuss some of the more well-known MOOC institutions.  We will also look at the advantages and disadvantages of participating in these courses, what it can do for you or your patrons, and much more.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.  

 

Location: Via Adobe Connect

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More Tips and Tricks for Kindle Users
Category: Emerging Technologies
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Al Carson
The humble e-ink Kindle is far more powerful and versatile than most users realize. Although Amazon sells it as a single purpose tool (Buy our books and read them!) it can easily be made into a multipurpose tool for information and enjoyment that—unlike tablets and smart phones—is not dependent on a 3G or WiFi connection when you use it.

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Motivating Employees! What the World's Greatest Managers Do Differently
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Robert Mallon
In this inforamtion packed webinar, you'll discover exactly what to do with the employees that you manage, and more importantly what not to do! You will understand the six top elements of motivation and also discover what the top six performance de-motivators are and how to keep them away from your organization.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

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Movin' Up: Transitioning from Peer to Supervisor
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


You aced the interview and are being promoted!  Now that you are a supervisor there are many things to learn and challenges to navigate as you begin your new wrole.  One change is that many people don't anticipate is the change in your relationships with your coworkers.  This webinar will discuss the transition period and important steps you should take to start on the right rack as a manager.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

There are currently 96 spots remaining out of 100
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Must Read Fall Fiction for Young Adults
Category: Teen
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more

In this interactive and informative webinar with Eden Grey we’ll book talk a variety of YA fiction being released in the fall and winter of 2015.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

 

Location: Online

There are currently 100 spots remaining out of 100
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Now We're Talkin: Multilingualism at the Library
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


What lingual gems might your staff and community be hoarding?  Learn how the Westerville Public Library has engage their staff and community to reach non-native English speakers with name badges, grants, and community partners.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
 

Location: Online

There are currently 50 spots remaining out of 50
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Now We're Talkin: Multilingualism at the Library
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


What lingual gems might your staff and community be hoarding?  Learn how the Westerville Public Library has engage their staff and community to reach non-native English speakers with name badges, grants, and community partners.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
 

Location: Online

There are currently 100 spots remaining out of 100
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Off the Beaten Path: Take Your Storytimes in New Directions
Category: Children's
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Are you stuck in a storytime rut, turning to the same themes over and over again? What if you could see your favorites books a new way when you pair them with titles or activities you may not have previously considered? Reclaim your storytime mojo!

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
 

Location: Online

There are currently 98 spots remaining out of 100
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Ohio Adult Summer Reading Mini-Workshop
Category: Adult
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenters:Janet Ingraham Dwyer, State Library of Ohio
Linette Porter-Metler, Public Library of Mount Vernon and Knox County
Susan Cozens, Westlake Porter Public Library
Teresa Huntley, Dayton Metropolitan Library

Attend and learn about an “outside the box” approach to making a memorable and buzz-worthy SRP, plus insights on programming, collaboration, and more. Speakers will cover both using the CSLP theme and developing your own adult SRP theme.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
 

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Ohio Teen Summer Reading Mini-Workshop I
Category: Teen
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Deb Henricks, Evergreen Community Library and Nathan Swartzendruber, SWON Libraries

Planning and Promotion using “Beneath the Surface”; creating an online Teen Reading Challenge.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

 

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Ohio Teen Summer Reading Mini-Workshop II
Category: Teen
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Meghann MacMillan and Sarah Howison, Clermont County Public Library

Popular Programming; Reinvention of Teen Summer Reading.

Sponsored by Ohio’s Regional Library Systems and the State Library of Ohio.

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Ohio Web Library Resources: An Overview
Category: Reference
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Tony Bandy
With the Ohio Web Library, there are many resources for your patrons to use. Does your library know about all of them? In this overview class, we'll take a look at the popular and not so popular resources and help get both you and your staff quickly up to speed!

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OverDrive and E-Readers: Keeping It Simple For Your Users
Category: Reference
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Al Carlson
If your library provides eBooks from OverDrive, all your patrons have to do is take them. Well, almost. In this webinar we will give you the tools and skills you and your patrons need to make the task easy, whether the eReader is a Nook, a Kindle, a tablet, or a smart phone. As a bonus, Al will also provide you with resources that you can use when you are working with your patrons and coworkers.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

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Paint Night: How to do this at Your Library
Category: Archives
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Inspired by the popular local Paint Nite events, the Westerville Public Library decided to bring the programming to their patrons for free!  The program allowed attendees of any skill level to recreate beautiful paintings by following guided, step-by-step instructions from the artist.  Librarians will learn how to coordinate a free paint night event for their patrons and how to select an artist if there is not one on your staff.

Presented by:
Kaya Burgin, Adult Services Librarian
Becky O'Neil, Youth Services Librarian
 

Location: Online

There are currently 48 spots remaining out of 50
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Popular Materials Repair--From Your Desktop
Category: Technical Services
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Bobbie Patridge
  • Rebuild a text block
  • Create a new or reinforce a worn spine
  • Rebuild frayed edges or corners of hardbound books
  • Clean covers and page edges
  • Repair torn pages
  • Evaluate items for greater efficiency
  • A repair kit is not supplied for this archive.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

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Project Management: Plain and Simple
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Nan Carmack
Not reserved for only engineering, project management is simply the organization and execution of any task, big or small. This webinar will demystify project management and offer concrete tools for the successful completion of your next library endeavor, whether it is a new software adoption or a workflow improvement.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email. 
 

Location: Online

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Scheduling For Work-Life-School-Library Balance
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more



More information to come.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
 

Location: Online

There are currently 99 spots remaining out of 100
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Secret Recordings & Managing the Digital Workplace
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Scott Warrick
  • When are employees allowed to SECRETLY RECORD YOU … and YOU RECORD THEM?
  • What does the FEDERAL WIRETAP ACT say about videotaping and recording in the workplace?
  • What should your POLICY say about recording in the workplace?
  • How has SOCIAL MEDIA changed the way the workplace operates?
  • What SOCIAL MEDIA POLICY should you put into place?
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: via Abobe Connect

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Smoothing Out The Workplace Transitions
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Anne Abate 
There are all sorts of reasons a library position might become vacant, whether planned or unexpected. What have you done to ensure a smooth transition? Can someone step into your role and cover at least the basics until you come back? We’ll discuss many methods, approaches, and practical techniques everyone should put into place now to ensure seamless transitions to the benefit of your coworkers, staff and most importantly, your customers!

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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Social Media for your Library: Where to Spend TIME & EFFORT in Building a Social Community
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Jennifer Grantham
Join Jennifer for the interactive and informative program and learn how to build a Social Media community that your patrons will actually utilize and engage in, allowing you more effectively and completely serve your local community.  

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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Soft Skills for Strong Management: Cultivating Good Critical Thinking
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more

Soft Skills for Strong Management: Cultivating Good Critical Thinking
With the challenges and demands supervisors continually face each day, it is essential to possess great critical thinking skills. It is also important to instill such soft skills in your employees so that they can handle the daily demands of their jobs. But what exactly are these crucial abilities? And better yet, why are they important and how can they help us in this ever-changing library environment?

 Presenter:  Holly Klingler, Emerging Technologies Librarian, NEO-RLS

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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Something to Talk About: Creating Dialogue and Transforming Viewpoints Through Library and Community Collaboration
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Join Lacy Wolfe for ideas on how your library can create programs to encourage a community-wide conversation on underlying racial, political, etc. issues.
Participants will learn and begin to master:
  • How to effectively approach and communicate with community partners
  • How to develop programs that appeal to various audiences
  • How to start a conversation on a community-wide scale
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

 

Location: Online

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Statewide Delivery Made Easy
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Steve Medgyesi, Shipping Department Manager, Cleveland Heights-University Heights Public Library
This webinar will provide attendees with ideas and tips to make the best use of their specific material shipping/delivery situation. From large operations to the shelf under the circulation desk, any employee that works hands-on in this area can benefit from the information in this presentation.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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Storytime Boot Camp: Baby Story Times
Category: Children's
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Doing a baby story time is quite different from doing any other story times. Learn what other experienced youth services staff have done in their programs for this very unique age group!

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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Storytime Boot Camp: Implementing learning activities and experiences in your storytimes
Category: Children's
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Amy Schardein  
 In this webinar, Amy Schardein will give you practical ideas for creating simple learning activities and experiences to be shared by parents and children as a part of your early literacy programming.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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Storytime Boot Camp: Sensory Story Times
Category: Children's
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Sensory Story Time is an interactive and educational program that can be enjoyed by all children, but is especially designed for children with sensory integration challenges. Learn what this story time is all about and how you can implement it at your library.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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Storytime Boot Camp: Toddler and Preschool Story Times
Category: Children's
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Toddlers and Preschoolers may seem close in age, but they take in information and interact very differently. Learn what other experienced youth services staff have done to engage these age groups during story time.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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Tapping In to Your Employees’ Talents
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Linda Bruno 
In this fast-paced one-hour webinar program, Linda Bruno will give you tips on ways to tap in to that talent. We will discuss:
  • Key questions you can ask to determine employee talents and perspectives that may have gone unnoticed
  • Understanding the connection between an employee’s personality and parts of the job that may be a natural fit for their talents
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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Teaching Seniors Technology
Category: Emerging Technologies
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Delve into the world of older adults – the way they learn, how they think, and what their interests are to create more effective training programs for senior citizens.  Discover how to add a bit of “sparkle” through Accelerated Learning techniques to make classes more interesting and fun, which increases interest in programs.  Angela will share what has worked (and not worked) at Rocky River Public Library.  Bring your success stories to share.

Presenter:  Angela Paterek,  Training Coordinator, Rocky River Public Library

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

There are currently 45 spots remaining out of 50
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Tech Trends for 2015 and Beyond
Category: Emerging Technologies
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more
Presenter:  Holly Klingler, Emerging Technologies Librarian
Trends in the news and at the Consumer Electronics Show.  Find out what's buzzing in your patrons ears and how the library can capitalize on that.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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Teen Summer Reading 2015 Part 2
Category: Teen
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenters: Eden Grey, Amy Neral, Debbie Henricks
No need to travel.  Take an hour out of your day and hear great ideas for the 2015 Teen Summer Reading program, Unmask.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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Teen Summer Reading 2015 Part I
Category: Teen
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenters: Elyse Barrère, Pamela Jayne, Jake Moore, Nathan Swartzendruber
No need to travel.  Take an hour out of your day and hear great ideas for the 2015 Teen Summer Reading program, Unmask.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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That's Already Encumbered
Category: All CE
 Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


I am sure you have heard the phrase, “that's already encumbered.”  What exactly does this mean?  Come to this webinar to find out what this means, how libraries are funded and much more.

Upon completion of this webinar you will have a better understanding of:
  • How libraries are funded – PLF and other revenues that libraries typically receive
  • The types of Funds public libraries typically have (General, Building & Repair, etc.) and what types of expenses are appropriated/budgeted in each
  • What public funds are and the requirements for spending them
  • How purchasing works in libraries (requisitions, PO’s, etc.) and why we use these processes
  • How revenues and expenses roll into the financial reporting and what agencies the library is required to report
This webinar is for non-financial staff.
Presenter:  Kelly Kroll, Business Manager/Fiscal Officer Medina County District Library

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
 

Location: Online

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The 20 Second Talk
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Jamie LaRue
The 20 Second Talk." We go 20 years avoiding a 20 second conversation. Suppose you had a simple, honest, direct script that let you tell employees hard things about their performance problems without being anything but clear and respectful? In this webinar, you'll write the script that's guaranteed to get results.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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The 4-1-1 on 2-1-1
Category: All CE
 Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more
                  
 
Join this webinar to learn:
  • What 2-1-1 service can do for your library staff and its customers
  • How to find the local 2-1-1 service providers in Ohio and across the US
  • How and why Mansfield/Richland County Public Library partnered with their county JFS to offer this direct service.
Presenter:  Terry Carter, 211 Coordinator, Mansfield/Richland County Public Library

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Location: Online

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The 5 Tough Conversations New Managers Will Have
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Jennifer Parsick 
Library leaders must be excellent communicators, and new managers are no exception. While most conversations will not be challenging, every manager will experience tough conversations when trying to adjust others’ actions to meet a desired end goal.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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The Five Practices of Leadership
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Cindy Moran
Are leaders born or bred? Both! And everyone can be a leader.
We all start with innate talents and abilities. We also have the chance to hone and develop our skills over time. In the end, leadership is an ongoing practice, and our successes are determined by the people that we lead.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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The Impact of Words: Words to Use vs. Words to Lose
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Steve Wishnack
The words we use impact the quality of service delivered by library staff. Some words (words to use) satisfy customer needs and wants, connecting us to customers in meaningful ways. Others (words to lose) are negative, destructive, and disconnect us from customers. This webinar reveals the importance words have on our interactions with both internal and external library customers.

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The Law of Boundaries in the Workplace
Category: All CE
CCost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Jennifer Grantham 
Increasing all over personal wellness, workplace cohesion, and patron experience; the Law of Boundaries gives us permission to define a boulder that must be conquered together, and helps define what our own backpack of responsibility is.

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Location: Online

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The Librarian as Candidate: How to Activate Voters and Constituents for Support
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


John Chrastka, Executive Director of EveryLibrary, will share critical public-perception data and field-tested messages to activate those perceptions to help you shape more effective marketing for your library. You will learn short, actionable messaging and marketing techniques to begin to update citizens' perceptions and to change their attitudes in your favor.

Presenter: 
John Chrastka is Founder and Executive Director of EveryLibrary,

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.


 

Location: Online

There are currently 49 spots remaining out of 50
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The Library as Cause: Lessons from Winning Campaigns
Category: All CE

. In this session, learn how to create a 'fundable plan' using the tools of winning political campaigns to frame the community conversation. Join EveryLibrary's executive director John Chrastka for a practical session that will help you deploy effective communications - both positive and opposition messaging - and provide you with useful take-home exercises for staff and boards.

Presenter:
John Chrastka
is Founder and Executive Director of EveryLibrary, the fi rst nationwide political action committee (PAC) for libraries.  EveryLibrary provides pro-bono strategic and tactical support to library communities when they are on the ballot. Since 2012, they have helped libraries win over $100 million at the ballot box. 
 

Location: Online

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The Numbers Game: Quantifying the Unquantifiable
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Melissa Powell
We cite how many items have circulated, how many people have cards, and how many events we have but what do these numbers really mean?  Moving beyond the numbers we can assess the true value of the library to the community.

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Location: Online

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The Truly Mobile: the Emergence of Wearable Tech
Category: Emerging Technologies
Cost:  $20
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Group rate 10 or more



Presenter:  Holly Klingler, Emerging Technologies Librarian
Wearable technology is exploding in popularity! From Google Glasses to smartwatches and fitness trackers to remote rings, more people are choosing to carry and use technology in interesting and convenient ways.  But what can they do?  And what might this mean for your library?

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Location: Online

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Thirty-Two Words We Use Incorrectly in Our Business/Personal Writing
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more

Presenter:  Andrew Sanderbeck

Adapted from an article in Inc. magazine, this interactive and fun webinar program with Andrew Sanderbeck looks at thirty-two everyday words we use incorrectly and straightens out the confusion associated with using those words in our writing.

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Location: Online

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Time Management: Yours and Theirs
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Linda Bruno
As a new supervisor, the first thing you may have noticed is that it appears there is simply too much to do to ever get it all done! Never fear ~ there are tips and techniques that can help you manage the workload, manage your time, and help your employees manage their time, too.
In this workshop, we’ll also discover some of the obstacles that tend to keep us from managing our own time – and what we can do to overcome those obstacles.
We’ll end this fast-paced session with several practical tips that will help keep you on target in managing your time and theirs.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

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Time Management: Yours and Theirs
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Linda Bruno
As a new supervisor, the first thing you may have noticed is that it appears there is simply too much to do to ever get it all done! Never fear ~ there are tips and techniques that can help you manage the workload, manage your time, and help your employees manage their time, too.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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Too Much Information!!! Managing Digital Overload
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Crystal Schimpf 
Do you suffer from information overload? Emails, webinars, listservs, blogs, enews, Twitter, LinkedIn, and Facebook can cause us to short circuit. Learn about your choices for filtering and organizing digital information to increase efficiency and reduce stress (without getting overwhelmed by technical jargon).

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Location: Online

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Using Free Online Tools to Reach Your Customers
Category: Web Services
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more

Presenter:  Holly Klingler

We will examine why it is so important to utilize these online tools. We will also look at some simple and often free online tools that allow libraries to reach their customers in the best way. Finally, we will discuss the importance of enhancing a mobile presence for the furthest reach, and some easy but valuable methods for doing so.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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Using Technology in the Library to Serve Those With Special Needs
Category: Emerging Technologies
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Participants will learn about:
 
  • Current devices and apps that assist those with disabilities
  • Real-life examples of libraries and people adjusting rules, expectations and more to better serve this population
  • Creative ways to use technology in programming for this population
Resources to learn more

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
 

Location: Online

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Using YouTube to Enhance Your Marketing
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Chris N. West 
YouTube is a perfect place for your library to start enhancing your marketing! Can you imagine the benefits to your library of having your video on the first page of YouTube or even Google?
Imagine no more! All it takes is a few tactics that help you stand out. Many of the top YouTube channels are using the tips you will be learning here.

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Location: Online

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Weeding: The Action
Category: Reference
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more

Presenter:  Melissa Powell

After this webinar participants will:
•     be able to assess materials and services in terms of de-selection
•     understand how to take a more holistic approach to weeding in all  areas of the library be more aware of tools to assist in the de-selection process
•     have new ideas of how to dispose of weeded materials

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
 

Location: Akron-Summit County Public Library

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Weeding: The Plan
Category: Reference
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more

Presenter:  Melissa Powell

After this webinar participants will:

 •   understand how weeding fits into the larger scheme of collection management
•   understand more fully the need for de-selection of materials and the reasons for resistance to weeding
•   understand the need for transparency and working with public relations in relation to weeding
•   be able to get started on a strategic plan for weeding in their library

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.


 

Location: Online

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What is your BODY Saying: Interpreting Body Language of Patrons and Staff
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Holly Klingler
  • How to demonstrate confidence and approachability with staff and patrons.
  • How to present yourself.
  • Ways to exude confidence.
  • What NOT to do in certain situations.
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

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What the Heck Happened? 2016 Employment Law Update
Category: Human Resources
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Join Scott Warrick as he reviews the most recent and most important employment law changes and updates in his own unique, practical, entertaining and humorous style.  Scott will not only inform you of these important changes, but he will use his over three decades of Employment Law/Human Resource Management experience to tell you how to use this information IMMEDIATELY!

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
 

 

Location: Online

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Why Buy the Cow? Milk These Informational Resources for Free
Category: Reference
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Libraries allocate thousands of dollars to subscribe to databases so their patrons can access useful information.  We are always seeking out resources to supplement the ones provided from OPLIN, the State Library of Ohio, regional library systems, and other partnerships.  Yet much of the information is available online for free!  This program will highlight several such resources anyone with Internet access can use without cost that might supplement (or replace) existing commercial databases. 
Presenter:  Chris May, Deputy Director, Mansfield-Richland County Public Library

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Location: Online

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Windows 8: What's New?
Category: Information & Technology (IT)
Cost:  $20
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Group rate 10 or more



Presenter:  Jim Brainard
Learn how to navigate Windows 8.  Bring your questions and have them answered.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Via Adobe Connect

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Working as a Team: Where do I Fit
Category: All CE
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter: Ned Parks
  • Who are you on the team?
  • How do you work as a team player?
  • How do you encourage others to work together?
When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

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YA Must-Reads of 2014
Category: Teen
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Eden Grey 
In this webinar participants will learn about must-have titles in Young Adult fiction, non-fiction, and graphic novels released in 2014.

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

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YOU Can Write a Grant!
Category: Management/Administration
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Presenter:  Cathy Hakala Ausperk
Could you library use a little more money? Do you have a special project in mind that others might also want to support? Even if you’ve never written a grant proposal before, you can do it! Taken apart, grant proposals can be shared with staff members according to everyone’s talents and training. Then, put together, they can help your library to get some much needed additional funding! This webinar will show that anyone -including YOU -can write a grant!

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Via Adobe Connect

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Youth Readers Advisory Webinar: Fiction, Non-Fiction and Graphic Novels
Category: Readers' Advisory
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Would you like to learn more about pairing fiction with non-fiction titles? Do you want to be able to recommend graphic novels to your young patrons but not sure where to begin? Then join us for this webinar as we introduce pairing fiction with non-fiction titles, and graphic novels.

Presenter: Amanda Murphy, Youth Services Assistant Manager, Warren-Trumbull County Public Library

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Location: Online

There are currently 48 spots remaining out of 50
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Youth Readers Advisory Webinar: Make the Connection-Tips, tricks and basics of readers advisory in a busy digital world
Category: Children's
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


This webinar will teach you the basics of readers advisory and help you on the road to recommending their next great book.

Featured Presenters:
Carrie Burrier: Youth Services Coordinator, Akron-Summit County Public Library
Kathleen Marten: Youth Services Librarian, Akron-Summit County Public Library

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

There are currently 50 spots remaining out of 50
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Youth Readers Advisory Webinar: Make the Connection-Tips, tricks and basics of readers advisory in a busy digital world
Category: Readers' Advisory
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


 This webinar will teach you the basics of readers advisory and help you on the road to recommending their next great book.

Featured Presenters: 
Carrie Burrier: Youth Services Coordinator, Akron-Summit County Public Library
Kathleen Marten: Youth Services Librarian, Akron-Summit County Public Library

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

Location: Online

There are currently 49 spots remaining out of 50
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Youth Services Afterschool Boot Camp: Afterschool Behavior
Category: Children's
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Following the success of YS Story time boot camp, we bring you another great webinar series geared towards youth services. The focus of these webinars will be Youth Services: Afterschool. 

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
 

Location: Online

There are currently 99 spots remaining out of 100
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Youth Services Afterschool Boot Camp: Afterschool Activities
Category: Children's
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Following the success of YS Story time boot camp, we bring you another great webinar series geared towards youth services. The focus of these webinars will be Youth Services: Afterschool. 


In this final webinar in the YS Bootcamp Series, join Sherry Seiler, Teen Room & Program Coordinator at Bucyrus Public Library as she presents some wonderful afterschool activity ideas!

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.

 

Location: Online

There are currently 99 spots remaining out of 100
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Youth Services Afterschool Boot Camp: Homework Center
Category: Children's
Cost:  $20
Gold, Silver & Bronze Members    FREE
Group rate 10 or more


Following the success of YS Story time boot camp, we bring you another great webinar series geared towards youth services. The focus of these webinars will be Youth Services: Afterschool. 

When you receive your confirmation of registration for this archive the link to the archive will be included in the confirmation email.
 

Location: Online

There are currently 99 spots remaining out of 100
click here to register for this event...