WHAT IS EMOTIONAL INTELLIGENCE AND WHY IS IT IMPORTANT?

A fiercely competitive higher ed enrollment environment is compelling enrollment professionals to evolve their traditional advisory skill sets. Emotional intelligence is one example that has become increasingly critical to impactful student engagement. Fortunately, research shows that you can develop it throughout your lifetime.
This session explores its application to the team building process and the benefits for enrollment staff and leadership. You will leave with a solid understanding of the characteristics of emotionally intelligent leaders, along with practical techniques for building a team of emotionally intelligent counselors.

This session explores its application to the team building process and the benefits for enrollment staff and leadership. You will leave with a solid understanding of the characteristics of emotionally intelligent leaders, along with practical techniques for building a team of emotionally intelligent counselors.

Session Presenter: DeVon Hunt, Private Consultant in Higher Education