Event Registration - Western Association of Student Financial Aid Administrators
Unpleasant Conversations; Learn Strategies on How to Handle them Better
11/16/2021
10:00 AM - 11:30 AM

Whether you’re working with a student, customer, or colleague, there are times when conversations may not be pleasant. Handling them involves more than simply being nice and maintaining a good attitude—it requires the use of strategies and best practices. This presentation shares proven, data-based techniques to help you manage difficult discussions.

All WASFAA Sessions are offered in Pacific Standard Time, please adjust your schedule accordingly.

Session Presenters:

Tasha McDaniel, Attigo by Ascendium
Michiale Schneider, Attigo by Ascendium

WASFAA Session Facilitator:

AnnaKate Williams, University of Alaska, Fairbanks


Location: Virtual Session: Zoom details will be shared upon registration confirmation.


Unpleasant Conversations; Learn Strategies on How to Handle them Better