10:00 AM - 11:30 AM
Whether you’re working with a student, customer, or colleague, there are times when conversations may not be pleasant. Handling them involves more than simply being nice and maintaining a good attitude—it requires the use of strategies and best practices. This presentation shares proven, data-based techniques to help you manage difficult discussions.All WASFAA Sessions are offered in Pacific Standard Time, please adjust your schedule accordingly.
Tasha McDaniel, Attigo by Ascendium
Michiale Schneider, Attigo by Ascendium
WASFAA Session Facilitator:
AnnaKate Williams, University of Alaska, Fairbanks
Location: Virtual Session: Zoom details will be shared upon registration confirmation.
Unpleasant Conversations; Learn Strategies on How to Handle them Better