This session addresses feedback and the sense of apprehension and tension that surrounds the conversation from all sides. We’ll talk about types of feedback, including those beyond evaluation, the importance of balancing styles, and understanding the powerful influence of feedback.
We’ll spend time understanding what happens when we receive feedback, framing conversations in the best way possible. The ability to move through conflict, including competitive listening and deescalating situations to move forward into environments that are innovative and creative. Participants will gain self-awareness about their own relationship with feedback, and how to support others for success with feedback. Emphasis on interpretation of the message and the decision structure for action.
• Create a practical, personal plan for feedback shifting from tension to open reception
• Discuss navigation of feedback conversations including setting boundaries, gaining clarity and creative problem solving
• Articulate an understanding of relationship and identity triggers that create feedback tension
• Demonstrate the ability to participate in feedback conversations in all directions
Virtual Zoom Call
Education Session: 3:00 pm - 4:00 pm
Q&A: 4:00 pm - 4:30 pm
$45 - per hotel property or supplier business
Make it a team event for one low price! You need only register one person from your hotel property or supplier business and your entire team can take part in this great session.
The morning of the session, the person who officially registered will receive an email from Theresa@okrestaurants.com which will contain your Zoom participation link, Meeting ID and password. Because Zoom limits the number of participants on a call, we encourage you to bring your team together to watch the session using one link, so as many members as possible may participate.
About the Speaker: Linda Clark, MHRM, SPHR, SHRM-SCP, CMC is a professionally recognized human resources strategist and provides advisory and consulting services to organizations in a range of industries including energy, education, healthcare, manufacturing, retail and more. She is committed to professional excellence and currently serves as the Chair of College Relations for the Oklahoma State Council for Human Resources, Vice President of Professional Development and Education for the Oklahoma City Human Resources Society, and as a member of the Oklahoma Metro Employers’ Council Executive Committee.
Linda was recently the featured speaker at our "Dare to Lead", and "Empathy and Courage for New Days" sessions, and both were met with great success! We hope you'll join us for what promises to be yet another rewarding session.