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Youth experiencing homelessness on their own (unaccompanied homeless youth, or UHY) face significant barriers to accessing financial aid. The FAFSA Simplification Act provisions were intended to remove burdensome steps and streamline the process. This session will explore the latest data on FAFSA and homelessness, outline the updated processes for UHY determinations, and hear practical strategies for supporting students through financial aid access from an esteemed financial aid administrator panel.

Presenters: Caleb McKay, Jilian Sitjar, David George, FAAC
 

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11/12/202511:00am to 12:30pm


Financial aid administrators are entrusted with significant responsibility, and industry certification affirms the professional commitment not only to those responsibilities, but also their commitment to uphold the highest ethical standards. NASFAA’s FAAC® designation recognizes proficiency and encourages continuous growth and development in the financial aid profession.

Join us for the opportunity to help prepare for NASFAA's Certified Financial Aid Administrator® (CFAA) Program knowledge exam together, increasing your likelihood of success. At an in-person workshop hosted, participants will use a suite of workshop materials already prepared for you by a team of practicing financial aid administrators who hold the FAAC® designation. You will leave the workshop with greater confidence in their own readiness and knowledge of what to expect when they take the exam.

Workshop participants must have an approved certification application on file with NASFAA before they attend. Registered participants will receive a comprehensive set of preparation resources and complimentary access to the certification knowledge exam. 

Participants registered for the FAAC® workshop will receive a comprehensive set of preparation resources and complimentary access to the certification knowledge exam for their $195 registration fee, a $525 value. 

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11/14/20258:30am to 4:30pm


"Imposter syndrome" can sometimes seem like a buzz phrase, thrown around easily and dismissed entirely. But a significant number of people will experience it at some point in their careers, with women and underrepresented identities experiencing it at the highest rates. What exactly is imposter syndrome, how does it manifest, and how can you break the cycle? What role can we play as a leader (formal or otherwise) to combat imposter syndrome? Let's have a real conversation about imposter syndrome and how it plays a part in our careers as individuals and on a holistic level. 

Presenter: Debbie O’Dea


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11/18/20251:00pm to 2:00pm


Fraud in higher education is a complex and evolving issue that affects various aspects of institutions, from financial aid to institutional integrity. Join us for a panel discussion with insights from different stakeholders. 

Here are some of the compelling topics we will explore: 

  • Identifying key areas and trends

  • Preventing and detecting fraud: strategies and best practices

  • Federal response

  • The impact of fraud on financial aid staff and the institution

We have much to share, but so do you! Audience participation is welcome and encouraged!

Presenters: Aurie Clifford, Melanie Ruiz, Peter Goss, Susan Stephenson, FAAC®


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11/20/20252:00pm to 3:00pm


 

Today’s students expect more than answers—they expect empathy, accuracy, and connection. This webinar is designed for financial aid administrators who want to elevate their customer service approach through real-world scenarios, peer collaboration, and practical tools.

Presenters: Emily Flores, Crystal DeLong, Karissa Noragon, Eleonora Carroll


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12/9/202511:00am to 12:00pm


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12/14/2025
-12/16/2025
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