We’ll spend time understanding what happens when we receive feedback, framing conversations in the best way possible. The ability to move through conflict, including competitive listening and deescalating situations to move forward into environments that are innovative and creative. Participants will gain self-awareness about their own relationship with feedback, and how to support others for success with feedback. Emphasis on interpretation of the message and the decision structure for action.
• Create a practical, personal plan for feedback shifting from tension to open reception
• Discuss navigation of feedback conversations including setting boundaries, gaining clarity and creative problem solving
• Articulate an understanding of relationship and identity triggers that create feedback tension
• Demonstrate the ability to participate in feedback conversations in all directions
$45 - per hotel property or supplier business
Make it a team event for one low price! You need only register one person from your hotel property or supplier business and your entire team can take part in this great session.
The morning of the session, the person who officially registered will receive an email from Theresa@okrestaurants.com which will contain your Zoom participation link, Meeting ID and password. Because Zoom limits the number of participants on a call, we encourage you to bring your team together to watch the session using one link, so as many members as possible may participate. more info...
THIS IS AN IN-PERSON EVENT
We look forward to welcoming back STR who will provide a 2020 review and 2021 Forecasting Luncheon, which will provide interesting data considering the effect COVID-19 has had on the lodging industry. Our guest and presenter is Vail Ross, CMHS, Senior Vice President of Global Business Development & Marketing.
Please join other lodging professionals for this event which has been modified from the past to include plenty of social distancing and health and safety protocols to keep attendees safe while we gather to learn about very important data for projecting 2021 business while we also enjoy networking with others from the industry. Only the STR Forecasting Luncheon followed by the OHLA Board of Directors Meeting will be held. No committee meetings will be held.hese discussions will be followed by the STR 2020 Forecasting Luncheon, in partnership with STR and presented by Vail Ross, CMHS, Senior Vice President of Global Business Development & Marketing, and conclude with the OH&LA Board of Directors meeting.
OH&LA Continuing Education OH&LA strives to provide ongoing education and training for you and your employees by offering continuing education courses throughout the year. more info...
OKWIL Event: The Pause Before the Pivot Don't we love to talk about growth and goals in the early part of the year? Were tired of winter and old habits, were ready for spring and something new! Its the time for resolutions, strategic plans, goals and yet our own fears can keep us from stepping forward with confidence. more info...