Greater Houston Chapter of Community Associations Institute - Event Information
Event Name:
Keys to Successfully Managing Relationships in Community Associations
Description:
Uncover what it takes to build and foster strong relationships with board members and homeowners, so you can create lifelong customers. In this session, association management executives will share proven tactics and strategies that have helped them establish lasting relationships with the associations they manage.
Outline:
Define relationship management and speak to why it's important
Uncover the 3 keys: Empathy, Communication and Demonstrating Value
Customers tell the do's and don'ts and share real life stories around building successful relationships
