Western Association of Student Financial Aid Administrators - Event Information

Event Name:Unpleasant Conversations; Learn Strategies on How to Handle them Better

Whether you’re working with a student, customer, or colleague, there are times when conversations may not be pleasant. Handling them involves more than simply being nice and maintaining a good attitude—it requires the use of strategies and best practices. This presentation shares proven, data-based techniques to help you manage difficult discussions.


AnnaKate Williams, University of Alaska, Fairbanks
Tasha McDaniel, Attigo by Ascendium
Michiale Schneider, Attigo by Ascendium


Event Date:11/16/2021
Event Time:10:00 AM - 11:30 AM Pacific
Location:Virtual Session: Zoom details will be shared upon registration confirmation.
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