Western Association of Student Financial Aid Administrators - Event Information


Event Name:Unpleasant Conversations; Learn Strategies on How to Handle them Better
Description:

Whether you’re working with a student, customer, or colleague, there are times when conversations may not be pleasant. Handling them involves more than simply being nice and maintaining a good attitude—it requires the use of strategies and best practices. This presentation shares proven, data-based techniques to help you manage difficult discussions.

Presenters:

AnnaKate Williams, University of Alaska, Fairbanks
Tasha McDaniel, Attigo by Ascendium
Michiale Schneider, Attigo by Ascendium

 

Event Date:11/16/2021
Event Time:10:00 AM - 11:30 AM Pacific
Location:Virtual Session: Zoom details will be shared upon registration confirmation.
Event Registration:
Outlook/vCalendar/Google:Click on the icon next to the date(s) to add to your calendar:
11/16/2021
Email Reminder:click here to setup an email reminder for this event


return to Western Association of Student Financial Aid Administrators