Michigan Water Environment Association

Customer Service Representative

Job Openings In Michigan Title:
Customer Service Representative

Post Date
4/23/2021

Expiration Date
7/22/2021

Details:
Reviews and issues connection permits (B-Permits) for residential and commercial developments. Provides information and assistance to customers related to the water and sewer construction application process.



Qualifications:
* High school diploma or equivalent. Associate's degree preferred.
* Two to four years of clerical experience in a governmental environment.
* Current State of Michigan Soil Erosion Sediment Control (SESC) and Storm Water Operator Certificates. If you are not familiar with these certificates, please visit https://www.michigan.gov/documents/deq/wrd-cswo-sesc-training-manual_556364_7.pdf
* Interpersonal skills necessary to provide courteous and accurate information to all levels of staff, customers, governmental agencies, and others. The incumbent is also required to handle problem situations in a tactful, courteous and respectful manner.
* Analytical ability to conduct research and provide information to interested parties.
* Computer skills necessary to maintain various departmental records, documents and reports. The incumbent is also required to utilize word processing and spreadsheet software applications.
* Must have a valid Michigan driver's license and qualify to drive a Division vehicle in compliance with the Division Driver Policy



Comments:
To view a complete job description and to download an application, visit our website at www.gcdcwws.com

Employer:
Genesee County Water & Waste Services
Contact:
HR

Address:
4610 Beecher Road, Flint, MI 48532

Work Phone:
(810) 732-7870

Fax:
(810) 732-1934

Email:
hr@gcdcwws.com

Website:
www.gcdcwws.com