Front Desk Associate Needed

Job Postings Title:
Front Desk Associate Needed

Post Date
9/3/2020

Expiration Date
12/2/2020

Details:
Job Description

Profile:
Telecommute: No
Bonus Eligible: No
Direct Reports: No
Reports To: Front Office Manager
Equipment: Uniform

Primary Purpose:
The primary purpose of the Front Desk Associate is to ensure that guests have an excellent hotel experience through greeting them, processing check-ins and check-outs, issuing room keys, answering questions, and addressing guest requests.

Work Performed:
The Front Desk Associate will be tasked with the following duties, responsibilities, and assignments:
Check-in and check-out guests;
Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner;
Answer inquires pertaining to hotel services, registration, shopping, dining and travel directions;
Handle cash and credit card transactions and process guest accounts;
As needed, fulfill all job responsibilities expected of Shuttle Driver and Concierge Attendant;
Ensure proper disinfecting/sanitization/cleaning of shuttles, front drive, and lobby;
Print and distribute Daily Event Sheet, door signs, and reader board signs;
Fax and make copies for guests, along with other services of the Business Center;
Arrange for sending and receiving of packages; 
Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications; and 
Any and all other work as required to complete the primary purpose of the position.



Qualifications:
Customer service experience

Preferred Prior Experience: Hospitality industry experience preferred
Required Prior Experience:
Required Education: High School Diploma or equivalent
Preferred Licenses/ Certification: Valid state driver’s license and adhere to all company guidelines regarding moving violations.
Required Technology: Use computers and computer systems (including hardware and software) to enter data, or process information
Physical: Able to lift a minimum of 50lbs occasionally; Able to stand and/or walk for duration of schedule shift

Required Education: High School Diploma or equivalent
Able to read, write and communicate effectively in English .
Must be flexible to working days, early mornings, evenings, weekends and holidays .

Comments:
In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k; tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends. Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow. Come grow with us!

EOE, including disability/vets

Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos

Employer:
Oklahoma City Courtyard - Atrium Hospitality
Contact:
Bryan Davis, General Manager

Address:
2 West Reno Avenue (next to Chesapeake Arena)


Work Phone:
405.605.7641

Email:
Bryan.Davis@atriumhospitality.com

Website:
https://tinyurl.com/y65nz9h2