Job Board Title:
Serves as a primary point of contact for the college financial payments. Receives and disburses funds; records monetary transactions; verifies daily records of receipts, consolidates cash receipts and deposits, maintains control records of receipts and disbursements; transfers funds; and inputs data to computer. Provide high volume front counter customer service and provide information to students and customers, referring them to other departments as appropriate. Requires strong customer service skills, team work, attention to detail, strong math aptitude, and the ability to accurately multi-task in a fast-paced environment. This position reports to the Supervisor for Student Financials.
•Perform complex cashiering functions. Provide positive customer service interactions and communicates with customers and students. Assists students with questions concerning their financial commitment to the college.
•Provide assistance and information, in person and by telephone, to current and prospective students, and staff with regards to tuition, financial aid, customer accounts, and other college services.
•Independently process cash, check, bank card and third party payments as well as departmental deposits for various areas of the college using the computerized cashiering system.
•Independently process refund checks, bank card credits and credits to the financial aid programs and state agencies. Process fee code and payment transfers.
•Process payments in the appropriate manner when the cashiering system is off-line.
•Independently closes out the cashiering session, counts cash, and completes daily reconciliation report using available software, ensuring cash in drawer balances each day.
•Researches and corrects all errors as necessary, prepares deposit slip for cash deposit to the bank.
•Disburse Veteran's Administration and financial aid checks.
•Answer telephone and in-person inquiries regarding tuition payments, debts, etc.
•Resolves unusual situations, completing research, follow-up and referrals, as necessary.
•Record bank deposits in log-book and remit deposit bank bag to TCC security personnel.
•Review and approve bank deposits made by part-time cashiers, ensuring changes and/or corrections are made as necessary.
•May at times open the office combination safe and prepare the cashiering area for business. Secure checks and important documents in the safe at the end of the day.
•Resolves problems as unusual situations arise.
•Assists and instructs the other part-time cashiers as necessary.
•Disburse part-time, full-time and work-study paychecks to college employees.
•Perform additional duties as assigned.
•High school graduation or equivalent
•Two (2) years of full time equivalent experience working as a cashier in a high volume financial environment or closely related field.
•Experience with automated accounting systems or programs.
•Intermediate spreadsheet and word-processing experience.
•Associates degree from an accredited college or university.
•Experience with college cashiering software program (PeopleSoft).
Condition of Employment
•Successful completion of a criminal history background check prior to employment.
•Ability to walk, stand or sit for prolonged periods of time; near visual acuity for cashiering functions and recognizing numerical figures.
•Ability to bend, stoop, and squat to file or retrieve files/reports; ability to push, pull, drag, lift and carry reports and documents up to 25 pounds.
The Successful Candidate Must Demonstrate
•Ethics, integrity and sound professional judgment.
•Ability to work at tasks quickly requiring a high degree of accuracy and attention to detail
•Ability to establish and maintain positive working relationships with students, colleagues and staff representing diverse ethnic, cultural, socioeconomic and learning abilities.
•Articulate and communicate complex student financial issues.
•Commitment to functioning as an effective team member.
•An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace.
•Follow applicable fiscal guidelines, regulations, principles, and standards when processing transactions.
•Excellent customer service skills, including establishing, building and maintaining internal/external customer satisfaction.
•Ability to relate well to diverse populations, students, faculty, staff, customers and the general public in a courteous, respectful & professional manner.
• Excellent human relations skills including conflict resolution and the ability to make sound decisions.
•Excellent written, visual and interpersonal communication skills.
Application Materials & Procedures
Complete application packages must include the following:
1.Tacoma Community College online application.
2.Cover letter and resume. In your cover letter, describe how your background and experience align with the responsibilities and qualifications for this position.
Terms of Employment
This is a full-time classified position scheduled to work Monday through Friday, 8:00 am to 5:00 pm during the academic year. Flexibility in scheduling is required to meet department needs and includes occasional evening hours. The salary range is $2,536 to $3,272 per month. Tacoma Community College offers a generous benefits package to include: life, health, dental and long-term disability insurance, state retirement, vacation leave, sick leave and holiday pay. A collective bargaining agreement exists and membership in the Washington Federation of State Employees or payment of a service fee is available upon employment. The layoff unit for this position is "All Other WFSE Classified".
Tacoma Community College values diversity and is an Equal Opportunity Employer and Educator. Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the American with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Stephen Smith Title II and Title IX, 253-566-5055; Dolores Haugen, Section 504 Officer, 253-566-6090. Tacoma Community College is a smoke-free/drug free environment. This recruitment announcement may not reflect the entire job description and can be changed and or modified without notice.
Tacoma Community College
6501 S 19th St Bldg. 14, Tacoma WA 98466
Tacoma Community College
6501 S 19th Street Bldg 14
Tacoma WA 98466