Treasury Management Services Specialist

Job Board Title:
Treasury Management Services Specialist

Post Date
11/28/2017

Expiration Date
2/26/2018

Details:
This position provides a full range of professional, technical and general support to customers and Bank personnel related to electronic banking products and services while providing an exceptional level of customer service and satisfaction in accordance with the Heritage Bank Mission, Vision and Values. Ensures compliance with operational and regulatory policies, and procedures are followed to mitigate risk. Position’s emphasis is Business Online Banking, Business Mobile Banking and Mobile RDC, Remote Deposit Capture (RDC), Online ACH origination and online wire transfers.

Qualifications:
High School Diploma or equivalent required. Coursework and/or certification in business or accounting, relevant education – preferred.
1- 3 years recent experience in bank operations and/or retail banking in a financial services industry – required.
Recent experience in Electronic Banking with working knowledge and understanding of Online Banking, Mobile Banking, RDC, EFT processing and regulatory compliance – preferred.
Equivalent combination of education and experience may be considered.
Provides an exceptional level of quality service for internal/external customers; responds to customers' needs, questions and concerns in an accurate, effective, and timely manner.
Ability to maintain and manage personal composure when confronted with a difficult situation and/or customer, with the ability to provide clients with information, data, advice and solutions, as well as gain their trust and respect.
Effective oral and written communication skills with the ability to communicate technical issues over the phone, in person and via email; and ability to read, write, speak, and understand English well.
Detail oriented with strong organizational, problem-solving, data review and time management skills; with the ability to manage multiple assignments, and reporting requests ensuring that priorities are set and commitments and deadlines are met, with minimal supervision.
Understands and applies principles, procedures, requirements, regulations, and policies related to assigned area, as well as the Bank’s policies, procedures, products, and services.
Unquestionable integrity in handling sensitive and confidential information required.
Working knowledge of office administration practices and procedures.
Proficient use and understanding of MS Office products (Word, Excel, Outlook), with the ability to learn and adapt to new technologies quickly.


Comments:
Please visit Heritage Banks Career site to register and apply online.
https://careers.heritagebanknw.com/working-here/workingatheritagebank/

Employer:
Heritage Bank

Email:
HBRecruiting@HeritageBankNW.com

Website:
https://careers.heritagebanknw.com/working-here/workingatheritagebank/