Heritage Bank - New Accounts Representative

Job Board Title:
Heritage Bank - New Accounts Representative

Post Date
9/15/2017

Expiration Date
12/14/2017

Details:
We are seeking a positive, team oriented candidate to provide exceptional customer service as they represent our bank to customers while opening new accounts, processing transactions, responding to questions, referring and selling our competitive products and services and contributing to a dynamic team environment.

Full time, typical scheduled hours are Monday – Friday 8:30 a.m. to 5:15 p.m. Flexibility is required to work as needed to ensure adequate staffing for training or employee absences.

The successful candidate will be able to:
•Build and maintain strong business relationships with all customers and prospective customers through established customer service and sales standards.
•Open new accounts. Actively grow and cross-sell business transaction accounts.
•Partner with other lines of business to meet customer needs and to achieve established production goals.
•Develop and maintain an in-depth knowledge of current Bank products and services.
•Maintain confidentiality when handling customer requests and transactions.
•Ensure compliance with applicable regulatory requirements and internal policies and procedures.
•Provides timely and accurate resolution to account related issues and backs up operational duties and functions.
•Receive checks and cash for deposit, verify amounts and endorsements, enter all necessary information in data processing system, issue receipts, cash checks and pay out money upon verification standards and balance in an accurate and complete manner.
•Place holds on accounts as required and completes appropriate documentation for holds placed.


Qualifications:
Requirements:
•1 - 2 years recent new accounts and relationship selling experience, demonstrating working knowledge of new account documentation and compliance in a financial services industry - required.
•Exceptional customer service skills.
•Exceptional communication and interpersonal skills.
•Ability to read, write, speak and understand English well.
•Detail oriented with strong organizational and time management skills.

Comments:
Please see additional details, including Working Environment/Conditions and Physical Demands/Effort on full job posting online.

Heritage Bank is an Equal Opportunity Employer

Employer:
Heritage Bank
Contact:
Human Resources

Email:
HBRecruiting@heritagebanknw.com

Website:
https://workforcenow.adp.com/jobs/apply/posting.html?client=hfcbanks&jobId=207667&lang=en_US&source=