Northeast Ohio Regional Library System
Internal Vs. External Customer Service
Date/Time
5/19/2016
10:00 AM - 11:00 AM Eastern
10:00 AM - 11:00 AM Eastern
Event Description
Cost: $50
Cost w/ Bronze Discount $37.50
Cost w/ Silver Discount $25
Cost w/ Gold Discount FREE
(It’s never too late to save your library money. NEO Discounts are pro-rated! Call us today to sign up!)
Sure, I’m nice to our customers…but my co-workers are another matter! No, actually, they’re not and how you treat one another in the workplace effects everyone and everything, including your customers. At this event, learn how the same respect and tolerance libraries have been taught to show the public can and should be shared with employees, too. And, learn how your work life can be better for it!
Cost w/ Bronze Discount $37.50
Cost w/ Silver Discount $25
Cost w/ Gold Discount FREE
(It’s never too late to save your library money. NEO Discounts are pro-rated! Call us today to sign up!)
Sure, I’m nice to our customers…but my co-workers are another matter! No, actually, they’re not and how you treat one another in the workplace effects everyone and everything, including your customers. At this event, learn how the same respect and tolerance libraries have been taught to show the public can and should be shared with employees, too. And, learn how your work life can be better for it!
Location
Online
Via Adobe Connect
Via Adobe Connect
Details
Attend the entire Library Career Development Series
March 17, 2016 --Face to Face
Library Career Development Series: Focused on Libraries Then & Now and Self Awareness
March 31, 2016--Webinar
LCD Series: Intellectual Freedom . . . The Good, The Bad, and the Ugly
April 20, 2016 --Webinar
LCD Series: Working as a Team: Where do I Fit
May 19, 2016 --Webinar
Internal vs. External Customer Service
June 2, 2016 --Face to Face
Your Culture Your Career
Competency: Public Service
March 17, 2016 --Face to Face
Library Career Development Series: Focused on Libraries Then & Now and Self Awareness
March 31, 2016--Webinar
LCD Series: Intellectual Freedom . . . The Good, The Bad, and the Ugly
April 20, 2016 --Webinar
LCD Series: Working as a Team: Where do I Fit
May 19, 2016 --Webinar
Internal vs. External Customer Service
June 2, 2016 --Face to Face
Your Culture Your Career
Competency: Public Service
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Internal Vs. External Customer Service
E-Learning