Date/Time
12/4/2019
10:00 AM - 11:00 AM Eastern Event Registration
Competency
Customer Service
Event Description
This webinar will provide an introduction into the Spanish language as well as the people that speak it. You will be provided with short cuts and an understanding of the basics of the language. Know the essential phrases that can breach some of the communication gap when working with Spanish speaking patrons that do not speak English.
Presenter: Location
Online via Adobe Connect
UNITED STATES Contact Person
Melissa Lattanzi
(phone: 3306550531) Details
Who Should Attend: Anyone interested in serving Spanish speaking patrons
Competency: Customer Service GEO Cost: $40 Bronze Cost: $24 Silver Cost: FREE Gold Cost: FREE Can't attend on the date or time listed? Sign up anyway! All of our webinars include archive access for later viewing at your convenience. It’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join. Tell a Friend
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