Northeast Ohio Regional Library System

Communication Is a Two-way Street When It Comes to Change
Date/Time
9/6/2018
9:30 AM - 3:30 PM Eastern
Competency
Communication
Event Description
When you think about change, are you excited about embarking on a new adventure or are you dreading the unknown?  For most people, acceptance of change is often dependent upon what the proposed change is, whether or not they had input to the change and how easily they can visualize the change occurring,

This program approaches the subject of change from the perspective of both the change influencer and the persons being persuaded to change. 

Learning objectives:
  • Techniques for influencing the acceptance of change
  • Identifying “change agents” and their role in communicating the change
  • Strategies for overcoming resistance to change
  • How to accept an unwelcome change
  • How to question the change without seeming to be overly negative
  • How to respond if you want to suggest “changing the change”
Presenter: 

Deborah A. Easton, Communication Skills Consultant
Deborah Easton provides audiences with practical advice for utilizing effective communication skills. Her techniques for one-to-one interactions and group communications provide positive results. She has conducted training for organizations such as First Energy, Hyland Software and Summa Health System. Easton has been instrumental in numerous special projects, including developing performance evaluation systems and facilitating cultural change. She earned a master’s degree in speech communication and taught communication courses in Kent State University’s Department of Communication Studies and Graduate School of Management.
Location
Twinsburg Public Library
10050 Ravenna Rd.
Twinsburg, OH 44087

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Contact Person
Melissa Lattanzi
(phone: 330-655-0531)
Details
Who should attend:  Anyone interested in communication and change.

GEO Cost:      $160
Bronze Cost:  $120
Silver Cost:    $80
Gold Cost:     FREE


There is an additional $15 surcharge for facility use and amenities.
We encourage you to register a minimum of three (3) days in advance for this event in order to ensure that we can accommodate your full participation in terms of seating, hand-outs, food, etc.

This event funded in part through a federal Institute of Museum and Library Services LSTA grant awarded by the State Library of Ohio.

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