Northeast Ohio Regional Library System - Event Information
Volunteers: How to Manage Them
When money is tight, libraries frequently look to volunteers to help get work done. Even if money isn’t tight, free labor is hard to ignore. However, is it really free? The benefits of having volunteers, however, can be far greater than the obvious labor they provide. Sometimes having a volunteer program in a library is about much more than getting tangible aid. Taking a look at the benefits and challenges of having volunteers can allow you to decide if it is something that you want to do at your library. Melanie Lytttle and Shawn Walsh, Madison Public Library, will explore the benefits and challenges of utilizing volunteers in the library.
Using volunteers in the library can indeed be challenging. Lindsey Smith, Outreach Services/Volunteer Coordinator for Worthington Libraries, is a full-time staff member who spends about ten hours a week administering the volunteer program at her mid-sized library. She has the benefit of over ten years of volunteer management experience and will discuss some of the common staff concerns about volunteer training, appropriate jobs, and behavior management.
Presenters: Melanie A. Lyttle is the Head of Public Services at the Madison Public Library in Madison, OH. She has contributed to IFLA Libraries For Children and Young Adults Division magazine, ALSCMatters, Children and Libraries, Public Libraries Online, and chapters in several different library related anthologies. She is the co-author of the book Library Service to Tweens published in 2017. She has served on various ALSC and YALSA committees including the 2019 Morris Award Committee.
Shawn D. Walsh is the Emerging Services and Technologies Librarian at the Madison Public Library in Madison, OH. He has been in the library field since 1997, and he is a contributor to Public Libraries Online, Children and Libraries, and chapters in several different library related anthologies. He is the co-author of the book Library Service to Tweens published in 2017. Shawn is also responsible for maintaining Madison Public Library's technology infrastructure and oversees computer and technology instruction to patrons and staff. Within the community, Shawn is best known for his school presentations and preaching the awesomeness of online library services.
Lindsey Smith is the Outreach Services/Volunteer Coordinator at Worthington Libraries, mid-size and a Library Journal five-star library in a suburb of Columbus, Ohio. Lindsey began her career organizing and training volunteers to meet with their legislators to advocate on behalf on a cancer issues before entering Kent State University’s MLIS program. Upon graduation, Lindsey worked at Columbus State Community College as a reference librarian and as a library associate at Worthington Libraries before she was hired into her current position in 2009.