Northeast Ohio Regional Library System - Event Information
Effective Workplace Communication for New Supervisors
Experts suggest that we are communicating in one way or another more than 90% of the time we are awake! Communication can be positive or negative, verbal, non-verbal or in writing. Communicating effectively is a learned skill that requires practice, patience and a desire to be more effective every day.
More importantly, your success as a supervisor will greatly depend on how effective you are in communicating your message to others in your library. This webinar program for the New Supervisors Academy of NEO-RLS will focus on the dos and don’ts of effectively communicating with others (including your boss)!
Presenter: Andrew Sanderbeck has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the People Connect Institute Webinars.