Northeast Ohio Regional Library System
New Supervisors' Academy
Date/Time
3/9/2017
9:30 AM - 4:00 PM Eastern
9:30 AM - 4:00 PM Eastern
Event Description
The NEO-RLS New Supervisors’ Academy is back by popular demand.
This series will provide you with confidence to handle the many and varied challenges of being a supervisor and will focus on three key areas: personal growth, communication, and leadership. The series is appropriate for new supervisors and for those that want a refresher.
Session 1
Thursday, March 9, 2017 -- Stow-Munroe Falls Public Library—9:30 a.m. – 4:00 p.m.
It all Starts with Attitude and Knowing Yourself
Being a good supervisor starts with having a great attitude and our series will begin with the opportunity to listen and interact with leaders as they share their experiences regarding the impact of attitude. Be sure to bring your most pressing questions.
The panel will consist of:
Mary Crehore, Director, Avon Lake Public Library
Ed Worso, Director, Geauga County Public Library
Chris May, Deputy Director, Mansfield/Richland County Public Library
Michelle Rossman, Library Program Chair, Lakeland Community College
Lorena Williams, Director, Hubbard Public Library
The afternoon will focus on a Myers Briggs assessment. The Myers-Briggs Type Indicator (MBTI) assessment provides a useful method for understanding people by looking at eight personality preferences that everyone uses at different times. One of the most critical aspects of the MBTI is that it identifies preferences, not abilities or skills. It is designed to bring type awareness to those who might find growth and learning within its ideas. You will have fun exploring and validating your type preferences. The MBTI is the most popular assessment in the world and has been applied as a tool for many years by a variety of users around the globe. This assessment will not only help you to know yourself but give you insights into how your employees work.
Presenter: Marti Peden, President of Peden and Associates, a management and development firm specializing in management seminar presentations, speaking engagements, and organizational development activities such as team building, change management and conflict resolution.
Session 2
Thursday, April 13, 2017 at 10:00 a.m. From Your Desktop
HR Stuff that Every Supervisor Should Know
In order to successfully lead others, supervisors need to feel empowered, knowledgeable, capable of exciting their team members and inspiring them to do their best work every day. Join Robin S. Wood, MBA, MLIS, Assistant Director of Public Service - Main Library
at Cleveland Public Library, as she walks you through the basics of Human Resource Management for library supervisors, managers and leaders. Robin will identify the most important core principals and concepts you will need to know to successfully lead your team and keep you out of trouble.
Presenter:
Robin Wood, MBA, MLIS, Assistant Director of Public Service - Main Library at Cleveland Public Library
Session 3
Tuesday, May 9, 2017 at 10:00 a.m. From Your Desktop
Meetings That Matter
Meetings are important to organizations although many times we feel that nothing is accomplished and we have wasted our time. This webinar will focus on how to run an effective meeting by covering the following topics:
Session 4
Thursday, June 8, 2017- NEO-RLS Office –9:30-3:30
New Supervisors Toolkit
Supervisors must balance a variety of competing priorities. Fortunately, the necessary skills of an effective supervisor can be learned. In this one-day program you will learn about the five key supervisory skills and have a chance to put them into practice during a game simulation. We'll also complete a self-evaluation relating to the five skills and you'll develop a plan of action by the end of the day that relates to the skills you'd like to most improve in the following 90 days.
Learning Outcomes from the New Supervisor's Tool Kit:
Wednesday, July 12, 2017 at 10:00 a.m. From Your Desktop
Effective Workplace Communication for New Supervisors
Experts suggest that we are communicating in one way or another more than 90% of the time we are awake! Communication can be positive or negative, verbal, non-verbal or in writing. Communicating effectively is a learned skill that requires practice, patience and a desire to be more effective every day.
More importantly, your success as a supervisor will greatly depend on how effective you are in communicating your message to others in your library. This webinar program for the New Supervisors Academy of NEO-RLS will focus on the dos and don’ts of effectively communicating with others (including your boss)!
Presenter: Andrew Sanderbeck has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the People Connect Institute Webinars.
Session 6
Wednesday, August 2, 2017 at 10:00 a.m. From Your Desktop
Time Management: Yours and Theirs
As a new supervisor, the first thing you may have noticed is that it appears there is simply too much to do to ever get it all done! Never fear-there are many proven tips and techniques that can help you manage the workload, manage your time, and help your employees manage their time, too.
Session 7
Wednesday, August 16, 2017 at 10:00 a.m. From Your Desktop
Critical Thinking
Great critical thinking skills are essential in handling the challenges and demands that supervisors continually face each day. It is also important to instill such soft skills in your employees so that they can handle the daily demands of their jobs. But what exactly are these crucial abilities? And better yet, why are they important and how can they help us in this ever-changing library environment?
Critical thinking is an overarching skill that helps you succeed in many facets of your professional and personal life. Characteristics like open-mindedness, good decision-making, the ability to be self-aware, and the capacity to adapt in the workplace are all tools that are driven by good critical thinking.
We will define what the concept of critical thinking is and explore several of the associated tools mentioned above. We will then investigate these soft skills and learn ways we can immediately improve them so that we can become a more conscious and efficient critical thinker.
Presenter: Holly Klingler, Research and Innovation Coordinator, NEO-RLS
Session 8
Wednesday, August 23, 2017 at 10:00 a.m. From Your Desktop
If It’s Broke Fix It: Handling Leftover Challenges Effectively
All too often, outgoing supervisors leave unresolved challenges “for the next guy” to fix. Then, you arrive! As the new supervisor, you have two choices. You can look the other way, forge ahead with your plans and hope the old issues disappear (although, if they didn’t before, it’s not likely they will now) or you can fix them. The right answer is, of course, to correct the problems so you have a clear shot at success in your position. But, how do you go about addressing something that might have been brewing for a long time? In this webinar, we’ll consider 5 Simple Steps to Starting with a Clean Slate. Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.
Presenter: TBA
Session 9
Thursday, September 21, 2017 –NEO-RLS Office in Hudson –9:30 -3:30
Setting Performance Goals and Evaluations
In the morning session we will learn about setting performance goals, coaching and monitoring performance, and conducting periodic evaluations, all critical job skills for all supervisors. You will learn the basics of each and then apply your learning to real-life scenarios. Come prepared to learn how you can be successful in helping staff be effective in their individual work performance and motivate them to be their very best.
Performance Planning
The afternoon session will concentrate on effective performance planning as a key component in the performance management cycle. Learn how to have clear, empowering conversations with employees in order to create a performance plan that brings focus, clarity, and motivation. This session will also use scenario-based learning to help those in attendance apply learning to real-life examples.
Presenters:
Catherine Monnin, Library Consultant
Sharon Tufts, Library Consultant
Session 10
Tuesday, October 24, 2017 –NEO-RLS Office in Hudson –9:30 -12:30
Budgeting, Interviewing, and Caring for Yourself
The last session will focus on supervisory skills that are often overlooked until they are necessary.
Budgeting
Learn about where library funding comes from. Demystify the forms, procedures, and checks and balances involved in public finance.
Presenter: Mary Schultz, CPA, Fiscal Officer, Bellevue Public Library
Interviewing Techniques for New Supervisors
Hiring great employees is critical to an organization’s success and makes life easier for everyone. The key to hiring the right person starts with the application and interview process. You will learn how to create an interview plan, how to construct appropriate interview questions that provide the information you need, and how to avoid common interview mistakes. In addition, we will cover what is and isn’t legal to ask a candidate and how to evaluate the information you have received in order to make the best decision.
Taking Care of Yourself
As supervisors and leaders we know we should care for ourselves but we often don’t. We are focused on taking care of our organizations, our employees and meeting our goals. However, neglecting yourself can become a very real detriment to your team while healthy self-care can actually increase your effectiveness and that of your employees. Self-care is a hallmark of effective leaders. Learn how to recognize when you need to focus on yourself and what questions to ask to begin taking care of yourself.
Presenter: Betsy Lantz, Executive Director, NEO-RLS
This series will provide you with confidence to handle the many and varied challenges of being a supervisor and will focus on three key areas: personal growth, communication, and leadership. The series is appropriate for new supervisors and for those that want a refresher.
- This is a blended course running from March through October and consisting of 6 webinars and 4 face to face events.
- We recommend that you attend the Academy in its entirety in order to maximize your learning.
- For those attending the Academy in its entirety and experiencing a scheduling conflict, we will make archives of the live webinars available at your convenience.
- For those NOT attending the Academy in its entirety, the live webinars will be available individually for registration.
Session 1
Thursday, March 9, 2017 -- Stow-Munroe Falls Public Library—9:30 a.m. – 4:00 p.m.
It all Starts with Attitude and Knowing Yourself
Being a good supervisor starts with having a great attitude and our series will begin with the opportunity to listen and interact with leaders as they share their experiences regarding the impact of attitude. Be sure to bring your most pressing questions.
The panel will consist of:
Mary Crehore, Director, Avon Lake Public Library
Ed Worso, Director, Geauga County Public Library
Chris May, Deputy Director, Mansfield/Richland County Public Library
Michelle Rossman, Library Program Chair, Lakeland Community College
Lorena Williams, Director, Hubbard Public Library
The afternoon will focus on a Myers Briggs assessment. The Myers-Briggs Type Indicator (MBTI) assessment provides a useful method for understanding people by looking at eight personality preferences that everyone uses at different times. One of the most critical aspects of the MBTI is that it identifies preferences, not abilities or skills. It is designed to bring type awareness to those who might find growth and learning within its ideas. You will have fun exploring and validating your type preferences. The MBTI is the most popular assessment in the world and has been applied as a tool for many years by a variety of users around the globe. This assessment will not only help you to know yourself but give you insights into how your employees work.
Presenter: Marti Peden, President of Peden and Associates, a management and development firm specializing in management seminar presentations, speaking engagements, and organizational development activities such as team building, change management and conflict resolution.
Session 2
Thursday, April 13, 2017 at 10:00 a.m. From Your Desktop
HR Stuff that Every Supervisor Should Know
In order to successfully lead others, supervisors need to feel empowered, knowledgeable, capable of exciting their team members and inspiring them to do their best work every day. Join Robin S. Wood, MBA, MLIS, Assistant Director of Public Service - Main Library
at Cleveland Public Library, as she walks you through the basics of Human Resource Management for library supervisors, managers and leaders. Robin will identify the most important core principals and concepts you will need to know to successfully lead your team and keep you out of trouble.
Presenter:
Robin Wood, MBA, MLIS, Assistant Director of Public Service - Main Library at Cleveland Public Library
Session 3
Tuesday, May 9, 2017 at 10:00 a.m. From Your Desktop
Meetings That Matter
Meetings are important to organizations although many times we feel that nothing is accomplished and we have wasted our time. This webinar will focus on how to run an effective meeting by covering the following topics:
- How to prepare
- Who to invite
- Creating an Agenda
- The Meeting Setup
- Dealing with Problem Personalities in a Meeting
- The Value of Disagreement
- The Importance of Action Steps and Minutes
Session 4
Thursday, June 8, 2017- NEO-RLS Office –9:30-3:30
New Supervisors Toolkit
Supervisors must balance a variety of competing priorities. Fortunately, the necessary skills of an effective supervisor can be learned. In this one-day program you will learn about the five key supervisory skills and have a chance to put them into practice during a game simulation. We'll also complete a self-evaluation relating to the five skills and you'll develop a plan of action by the end of the day that relates to the skills you'd like to most improve in the following 90 days.
Learning Outcomes from the New Supervisor's Tool Kit:
- Understand the role of the supervisor
- Identify five key supervisory skills
- Learn key steps in effective planning
- Learn how to delegate
- Learn ways to handle competing and/or shifting priorities
- Learn about effective goal setting
- Learn how to get results with your team
Presenter: Melanie A. Blau McDonald, Executive Director, SWON Libraries
Session 5Wednesday, July 12, 2017 at 10:00 a.m. From Your Desktop
Effective Workplace Communication for New Supervisors
Experts suggest that we are communicating in one way or another more than 90% of the time we are awake! Communication can be positive or negative, verbal, non-verbal or in writing. Communicating effectively is a learned skill that requires practice, patience and a desire to be more effective every day.
More importantly, your success as a supervisor will greatly depend on how effective you are in communicating your message to others in your library. This webinar program for the New Supervisors Academy of NEO-RLS will focus on the dos and don’ts of effectively communicating with others (including your boss)!
Presenter: Andrew Sanderbeck has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the People Connect Institute Webinars.
Session 6
Wednesday, August 2, 2017 at 10:00 a.m. From Your Desktop
Time Management: Yours and Theirs
As a new supervisor, the first thing you may have noticed is that it appears there is simply too much to do to ever get it all done! Never fear-there are many proven tips and techniques that can help you manage the workload, manage your time, and help your employees manage their time, too.
Session 7
Wednesday, August 16, 2017 at 10:00 a.m. From Your Desktop
Critical Thinking
Great critical thinking skills are essential in handling the challenges and demands that supervisors continually face each day. It is also important to instill such soft skills in your employees so that they can handle the daily demands of their jobs. But what exactly are these crucial abilities? And better yet, why are they important and how can they help us in this ever-changing library environment?
Critical thinking is an overarching skill that helps you succeed in many facets of your professional and personal life. Characteristics like open-mindedness, good decision-making, the ability to be self-aware, and the capacity to adapt in the workplace are all tools that are driven by good critical thinking.
We will define what the concept of critical thinking is and explore several of the associated tools mentioned above. We will then investigate these soft skills and learn ways we can immediately improve them so that we can become a more conscious and efficient critical thinker.
Presenter: Holly Klingler, Research and Innovation Coordinator, NEO-RLS
Session 8
Wednesday, August 23, 2017 at 10:00 a.m. From Your Desktop
If It’s Broke Fix It: Handling Leftover Challenges Effectively
All too often, outgoing supervisors leave unresolved challenges “for the next guy” to fix. Then, you arrive! As the new supervisor, you have two choices. You can look the other way, forge ahead with your plans and hope the old issues disappear (although, if they didn’t before, it’s not likely they will now) or you can fix them. The right answer is, of course, to correct the problems so you have a clear shot at success in your position. But, how do you go about addressing something that might have been brewing for a long time? In this webinar, we’ll consider 5 Simple Steps to Starting with a Clean Slate. Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence.
Presenter: TBA
Session 9
Thursday, September 21, 2017 –NEO-RLS Office in Hudson –9:30 -3:30
Setting Performance Goals and Evaluations
In the morning session we will learn about setting performance goals, coaching and monitoring performance, and conducting periodic evaluations, all critical job skills for all supervisors. You will learn the basics of each and then apply your learning to real-life scenarios. Come prepared to learn how you can be successful in helping staff be effective in their individual work performance and motivate them to be their very best.
Performance Planning
The afternoon session will concentrate on effective performance planning as a key component in the performance management cycle. Learn how to have clear, empowering conversations with employees in order to create a performance plan that brings focus, clarity, and motivation. This session will also use scenario-based learning to help those in attendance apply learning to real-life examples.
Presenters:
Catherine Monnin, Library Consultant
Sharon Tufts, Library Consultant
Session 10
Tuesday, October 24, 2017 –NEO-RLS Office in Hudson –9:30 -12:30
Budgeting, Interviewing, and Caring for Yourself
The last session will focus on supervisory skills that are often overlooked until they are necessary.
Budgeting
Learn about where library funding comes from. Demystify the forms, procedures, and checks and balances involved in public finance.
Presenter: Mary Schultz, CPA, Fiscal Officer, Bellevue Public Library
Interviewing Techniques for New Supervisors
Hiring great employees is critical to an organization’s success and makes life easier for everyone. The key to hiring the right person starts with the application and interview process. You will learn how to create an interview plan, how to construct appropriate interview questions that provide the information you need, and how to avoid common interview mistakes. In addition, we will cover what is and isn’t legal to ask a candidate and how to evaluate the information you have received in order to make the best decision.
Taking Care of Yourself
As supervisors and leaders we know we should care for ourselves but we often don’t. We are focused on taking care of our organizations, our employees and meeting our goals. However, neglecting yourself can become a very real detriment to your team while healthy self-care can actually increase your effectiveness and that of your employees. Self-care is a hallmark of effective leaders. Learn how to recognize when you need to focus on yourself and what questions to ask to begin taking care of yourself.
Presenter: Betsy Lantz, Executive Director, NEO-RLS
Location
Stow-Munroe Falls Public Library
3512 Darrow Rd.
Stow, OH 44224
UNITED STATES
click here for Google Maps
3512 Darrow Rd.
Stow, OH 44224
UNITED STATES
click here for Google Maps
Contact Person
Melissa Lattanzi
(phone: 330-655-0531)
(phone: 330-655-0531)
Details
GEO Cost: $880
Bronze Cost: $660
Silver Cost: $440
Gold Cost: FREE
In addition, a $60 charge is added refreshments and lunch for four face to face events.
It’s never too late to save your library money. NEO Memberships are pro-rated! Call us today to join.
Bronze Cost: $660
Silver Cost: $440
Gold Cost: FREE
In addition, a $60 charge is added refreshments and lunch for four face to face events.
It’s never too late to save your library money. NEO Memberships are pro-rated! Call us today to join.
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New Supervisors' Academy
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