Northeast Ohio Regional Library System
Get Results! Making Staff Training Work
Date/Time
2/24/2015
9:30 a.m. - 3:30 p.m.
9:30 a.m. - 3:30 p.m.
Event Description
Geographic Member/Other Cost: $170
Full/CE Member Cost: $85
Have you ever had to teach the staff about a new piece of equipment or do a library-wide customer service review? If your library has core competencies or any kind of learning expectations, you want to support them with training that works! This is a hands-on workshop that will focus on 25 training activities that have been proven to help support real learning. You don’t have a lot of time with staff for in-house training, so make the most of what you have with effective tools like these. Based on the book Telling Ain’t Training, by Stolovitch and Keeps, this workshop will leave you with ideas you can use!
Full/CE Member Cost: $85
Have you ever had to teach the staff about a new piece of equipment or do a library-wide customer service review? If your library has core competencies or any kind of learning expectations, you want to support them with training that works! This is a hands-on workshop that will focus on 25 training activities that have been proven to help support real learning. You don’t have a lot of time with staff for in-house training, so make the most of what you have with effective tools like these. Based on the book Telling Ain’t Training, by Stolovitch and Keeps, this workshop will leave you with ideas you can use!
Location
Contact Person
Melissa Lattanzi
(phone: 330-655-0531)
(phone: 330-655-0531)
Details
Presenters: Cathy Hakala-Ausperk and Melissa Lattanzi, NEO-RLS
Snow Date: Tuesday, March 10, 2015
Snow Date: Tuesday, March 10, 2015
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Face to Face Event