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PRODID://NEOL//154621
BEGIN:VEVENT
DTSTAMP:20260417T202641
VTIMEZONE:America/New_York
DTSTART:20171115T143000Z
DTEND:20171115T203000Z
UID:154621
SUMMARY:A Day for Circulation Staff:  Change is All Around Us--Avon Lake
LOCATION:Avon Lake Public Library,  32649 Electric Blvd., Avon Lake, OH, 4401
DESCRIPTION:A Day for Circulation Staff:  Change is All Around Us--Avon Lake\n\n11/15/17 09:30 AM EST\n - 11/15/17 03:30 PM EST\Description:\nOther dates and locations for A Day for Circ Staff\nThursday, June 1, 2017 --Wayne County Public Library\nThursday, August  17, 2017 - Canfield Library\nThursday, September 7, 2017 -- Geauga West Branch\n\nChange is inevitable, especially in libraries.  We have seen many changes in the last 20 years.  This year’s “Day for Circulation Staff” will focus on change; the change in customers and their expectations, the change in technology and the changing role of circulation.\n\nWe will start the morning with Andrea Egan, youth services assistant from the Geauga  County Public Library talking about the welcoming library and how we must treat all of our customers the same and ways in which we are able to surprise and delight them.\n\nJoe Taylor, Head of Circulation for Grafton-Midview, will discuss the many changes in technology and how, as circulation staff, you must be adaptable and able to cope with all of the changes.\n\nLeslie Davenport, Circulation Services Manager for Wayne County Public Library, will share the new and exciting roles that she and her circulation staff have taken on and look at other opportunities for circulation staff.\n\nLastly, we will have a conversation about taking care of yourself in times of change.  As always we will have time for some roundtable discussion.  Don’t miss this opportunity to network with your peers.\n \Details:\nWho should attend:  Circulation and frontline staff\n\nCompetency:  Adaptability and customer service\n\nGEO Cost:      $160\nBronze Cost:  $120\nSilver Cost:    $ 80\nGold Cost:     FREE\n\nThere is an additional $15 surcharge for facility use and amenities.\nWe encourage you to register a minimum of three (3) days in advance for this event in order to ensure that we can accommodate your full participation in terms of seating, hand-outs, food, etc.\n \nIt’s never too late to save your library money. NEO Memberships are pro-rated! Call us today to join.\Location:\nAvon Lake Public Library\n 32649 Electric Blvd.\nAvon Lake, OH 4401
X-ALT-DESC;FMTTYPE=text/html:A Day for Circulation Staff:  Change is All Around Us--Avon Lake<br /><br />11/15/17 09:30 AM EST - 11/15/17 03:30 PM EST<br />Description:<br />Other dates and locations for A Day for Circ Staff<br />
<strong><a href="http://www.viethconsulting.com/Calendar/moreinfo.php?eventid=43324">Thursday, June 1, 2017 --Wayne County Public Library</a><br />
<a href="http://www.viethconsulting.com/Calendar/moreinfo.php?eventid=43328">Thursday, August&nbsp; 17, 2017 - Canfield Library</a><br />
<a href="http://www.viethconsulting.com/Calendar/moreinfo.php?eventid=43331">Thursday, September 7, 2017 -- Geauga West Branch</a></strong><br />
<br />
Change is inevitable, especially in libraries.&nbsp; We have seen many changes in the last 20 years.&nbsp; This year&rsquo;s &ldquo;Day for Circulation Staff&rdquo; will focus on change; the change in customers and their expectations, the change in technology and the changing role of circulation.<br />
<br />
We will start the morning with Andrea Egan, youth services assistant from the Geauga&nbsp; County Public Library talking about the welcoming library and how we must treat all of our customers the same and ways in which we are able to surprise and delight them.<br />
<br />
Joe Taylor, Head of Circulation for Grafton-Midview, will discuss the many changes in technology and how, as circulation staff, you must be adaptable and able to cope with all of the changes.<br />
<br />
Leslie Davenport, Circulation Services Manager for Wayne County Public Library, will share the new and exciting roles that she and her circulation staff have taken on and look at other opportunities for circulation staff.<br />
<br />
Lastly, we will have a conversation about taking care of yourself in times of change.&nbsp; As always we will have time for some roundtable discussion.&nbsp; Don&rsquo;t miss this opportunity to network with your peers.<br />
&nbsp;<br />Details:<br />Who should attend:&nbsp; Circulation and frontline staff<br />
<br />
Competency:&nbsp; Adaptability and customer service<br />
<br />
<font face="Verdana" size="2"><span style="box-sizing: border-box; font-family: Verdana; font-size: small;">GEO Cost: &nbsp; &nbsp;&nbsp; $160</span><br style="box-sizing: border-box; font-family: Verdana; font-size: small;" />
<span style="box-sizing: border-box; font-family: Verdana; font-size: small;">Bronze Cost:&nbsp; $120</span><br style="box-sizing: border-box; font-family: Verdana; font-size: small;" />
<span style="box-sizing: border-box; font-family: Verdana; font-size: small;">Silver Cost:&nbsp;&nbsp;&nbsp; $ 80</span><br style="box-sizing: border-box; font-family: Verdana; font-size: small;" />
<span style="box-sizing: border-box; font-family: Verdana; font-size: small;">Gold Cost: &nbsp; &nbsp; FREE</span></font><br style="box-sizing: border-box; font-family: Verdana; font-size: small;" />
<br style="box-sizing: border-box; font-family: Verdana; font-size: small;" />
There is an additional $15 surcharge for facility use and amenities.<br />
<span style="font-size:11px;"><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;"><span style="color: rgb(33, 33, 33);">We encourage you to&nbsp;</span><b style="color: rgb(33, 33, 33); font-family: Georgia, serif, serif, EmojiFont; font-size: 14.6667px;">register a minimum of three (3) days in advance for this event</b><span style="color: rgb(33, 33, 33);">&nbsp;in order to ensure that we can accommodate your full participation in terms of seating, hand-outs, food, etc.</span></span></span></span><br style="box-sizing: border-box; font-family: Verdana; font-size: small;" />
<font face="Verdana" size="2"><span style="font-size:11px;"><span style="box-sizing: border-box; font-family: Verdana;">&nbsp;</span></span><br style="box-sizing: border-box; font-family: Verdana; font-size: small;" />
<strong style="box-sizing: border-box; font-family: Verdana; font-size: small;"><font face="Verdana" size="2" style="box-sizing: border-box;"><font face="Verdana" size="2" style="box-sizing: border-box;"><font face="Verdana" size="2" style="box-sizing: border-box;"><font face="Verdana" size="2" style="box-sizing: border-box;"><font face="Verdana" size="2" style="box-sizing: border-box;"><em style="box-sizing: border-box;">It&rsquo;s never too late to save your library money. NEO Memberships are pro-rated! Call us today to join.</em></font></font></font></font></font></strong></font><br />Location:<br />Avon Lake Public Library<br /> 32649 Electric Blvd.<br />Avon Lake, OH 4401
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