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PRODID://NEOL//147245
BEGIN:VEVENT
DTSTAMP:20260411T100226
VTIMEZONE:America/New_York
DTSTART:20170907T133000Z
DTEND:20170907T193000Z
UID:147245
SUMMARY:A Day for Circulation Staff:  Change is All Around Us--Chesterland
LOCATION:Geauga West Branch, Geauga County Public Library, Chesterland, OH, 44026
DESCRIPTION:A Day for Circulation Staff:  Change is All Around Us--Chesterland\n\n09/07/17 09:30 AM EST\n - 09/07/17 03:30 PM EST\Description:\nOther dates and locations for A Day for Circ Staff\nThursday, June 1, 2017 --Wayne County Public Library\nThursday, August  17, 2017 - Canfield Library\nWednesday, November 15, 2017 -- Avon Lake Public Library\n\nChange is inevitable, especially in libraries.  We have seen many changes in the last 20 years.  This year’s “Day for Circulation Staff” will focus on change; the change in customers and their expectations, the change in technology and the changing role of circulation.\n\nWe will start the morning with Andrea Egan, youth services assistant from the Geauga  County Public Library talking about the welcoming library and how we must treat all of our customers the same and ways in which we are able to surprise and delight them.\n\nJoe Taylor, Head of Circulation for Grafton-Midview, will discuss the many changes in technology and how, as circulation staff, you must be adaptable and able to cope with all of the changes.\n\nLeslie Davenport, Circulation Services Manager for Wayne County Public Library, will share the new and exciting roles that she and her circulation staff have taken on and look at other opportunities for circulation staff.\n\nLastly, we will have a conversation about taking care of yourself in times of change.  As always we will have time for some roundtable discussion.  Don’t miss this opportunity to network with your peers.\n \Details:\nWho should attend: Circulation and frontline staff\n\nCompetency:  Adaptability and customer service\n\nGEO Cost:      $160\nBronze Cost:  $120\nSilver Cost:    $ 80\nGold Cost:     FREE\n\nA $15 surcharge is included for facility use and amenities.\n \nIt’s never too late to save your library money. NEO Memberships are pro-rated! Call us today to join.\Location:\nGeauga West Branch\nGeauga County Public Library\nChesterland, OH 44026
X-ALT-DESC;FMTTYPE=text/html:A Day for Circulation Staff:  Change is All Around Us--Chesterland<br /><br />09/07/17 09:30 AM EST - 09/07/17 03:30 PM EST<br />Description:<br />Other dates and locations for A Day for Circ Staff<br />
<strong><a href="http://www.viethconsulting.com/Calendar/moreinfo.php?eventid=43324">Thursday, June 1, 2017 --Wayne County Public Library</a><br />
<a href="http://www.viethconsulting.com/Calendar/moreinfo.php?eventid=43328">Thursday, August&nbsp; 17, 2017 - Canfield Library</a><br />
<a href="http://www.viethconsulting.com/Calendar/moreinfo.php?eventid=43333">Wednesday, November 15, 2017 -- Avon Lake Public Library</a></strong><br />
<br />
Change is inevitable, especially in libraries.&nbsp; We have seen many changes in the last 20 years.&nbsp; This year&rsquo;s &ldquo;Day for Circulation Staff&rdquo; will focus on change; the change in customers and their expectations, the change in technology and the changing role of circulation.<br />
<br />
We will start the morning with Andrea Egan, youth services assistant from the Geauga&nbsp; County Public Library talking about the welcoming library and how we must treat all of our customers the same and ways in which we are able to surprise and delight them.<br />
<br />
Joe Taylor, Head of Circulation for Grafton-Midview, will discuss the many changes in technology and how, as circulation staff, you must be adaptable and able to cope with all of the changes.<br />
<br />
Leslie Davenport, Circulation Services Manager for Wayne County Public Library, will share the new and exciting roles that she and her circulation staff have taken on and look at other opportunities for circulation staff.<br />
<br />
Lastly, we will have a conversation about taking care of yourself in times of change.&nbsp; As always we will have time for some roundtable discussion.&nbsp; Don&rsquo;t miss this opportunity to network with your peers.<br />
&nbsp;<br />Details:<br /><font face="Verdana" size="2">Who should attend: </font>Circulation and frontline staff<br />
<br />
Competency:&nbsp; Adaptability and customer service<br />
<br />
<font face="Verdana" size="2"><span style="box-sizing: border-box; font-family: Verdana; font-size: small;">GEO Cost: &nbsp; &nbsp;&nbsp; $160</span><br style="box-sizing: border-box; font-family: Verdana; font-size: small;" />
<span style="box-sizing: border-box; font-family: Verdana; font-size: small;">Bronze Cost:&nbsp; $120</span><br style="box-sizing: border-box; font-family: Verdana; font-size: small;" />
<span style="box-sizing: border-box; font-family: Verdana; font-size: small;">Silver Cost:&nbsp;&nbsp;&nbsp; $ 80</span><br style="box-sizing: border-box; font-family: Verdana; font-size: small;" />
<span style="box-sizing: border-box; font-family: Verdana; font-size: small;">Gold Cost: &nbsp; &nbsp; FREE</span></font><br style="box-sizing: border-box; font-family: Verdana; font-size: small;" />
<br style="box-sizing: border-box; font-family: Verdana; font-size: small;" />
A $15 surcharge is included for facility use and amenities.<br style="box-sizing: border-box; font-family: Verdana; font-size: small;" />
<font face="Verdana" size="2"><span style="box-sizing: border-box; font-family: Verdana; font-size: small;">&nbsp;</span><br style="box-sizing: border-box; font-family: Verdana; font-size: small;" />
<strong style="box-sizing: border-box; font-family: Verdana; font-size: small;"><font face="Verdana" size="2" style="box-sizing: border-box;"><font face="Verdana" size="2" style="box-sizing: border-box;"><font face="Verdana" size="2" style="box-sizing: border-box;"><font face="Verdana" size="2" style="box-sizing: border-box;"><font face="Verdana" size="2" style="box-sizing: border-box;"><em style="box-sizing: border-box;">It&rsquo;s never too late to save your library money. NEO Memberships are pro-rated! Call us today to join.</em></font></font></font></font></font></strong></font><br />Location:<br />Geauga West Branch<br />Geauga County Public Library<br />Chesterland, OH 44026
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