BEGIN:VCALENDAR
VERSION:2.0
CALSCALE:GREGORIAN
METHOD:PUBLISH
PRODID://NEOL//118798
BEGIN:VEVENT
DTSTAMP:20260517T061012
VTIMEZONE:America/New_York
DTSTART:20160519T140000Z
DTEND:20160519T150000Z
UID:118798
SUMMARY:Internal Vs. External Customer Service
LOCATION:Online, Via Adobe Connect
DESCRIPTION:Internal Vs. External Customer Service\n\n05/19/16 10:00 AM EST\n - 05/19/16 11:00 AM EST\Description:\nCost:                                     $50\nCost w/ Bronze Discount         $37.50\nCost w/ Silver Discount           $25\nCost w/ Gold Discount            FREE\n(It’s never too late to save your library money. NEO Discounts are pro-rated! Call us today to sign up!)\n\nSure, I’m nice to our customers…but my co-workers are another matter! No, actually, they’re not and how you treat one another in the workplace effects everyone and everything, including your customers. At this event, learn how the same respect and tolerance libraries have been taught to show the public can and should be shared with employees, too. And, learn how your work life can be better for it!\n\n \Details:\nAttend the entire Library Career Development Series\nMarch 17, 2016 --Face to Face\nLibrary Career Development Series: Focused on Libraries Then & Now and Self Awareness\nMarch 31, 2016--Webinar\nLCD Series: Intellectual Freedom . . . The Good, The Bad, and the Ugly\nApril 20, 2016 --Webinar\nLCD Series: Working as a Team: Where do I Fit\nMay 19, 2016 --Webinar\nInternal vs. External Customer Service\nJune 2, 2016 --Face to Face\nYour Culture Your Career \n\nCompetency:  Public Service\Location:\nOnline\nVia Adobe Connect\n,
X-ALT-DESC;FMTTYPE=text/html:Internal Vs. External Customer Service<br /><br />05/19/16 10:00 AM EST - 05/19/16 11:00 AM EST<br />Description:<br /><font face="Verdana" size="2"><font face="Verdana" size="2"><font face="Verdana" size="2">Cost:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; $50<br />
Cost w/ Bronze Discount&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; $37.50<br />
Cost w/ Silver Discount&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; $25<br />
Cost w/ Gold Discount&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FREE<br />
<em>(It&rsquo;s never too late to save your library money. NEO Discounts are pro-rated! Call us today to sign up!)</em></font></font></font><br />
<br />
Sure, I&rsquo;m nice to our customers&hellip;but my co-workers are another matter! No, actually, they&rsquo;re not and how you treat one another in the workplace effects everyone and everything, including your customers. At this event, learn how the same respect and tolerance libraries have been taught to show the public can and should be shared with employees, too. And, learn how your work life can be better for it!<br />
<br />
&nbsp;<br />Details:<br /><font face="Verdana" size="2">Attend the entire Library Career Development Series</font><br />
<a href="http://www.viethconsulting.com/Calendar/moreinfo.php?eventid=36478">March 17, 2016 --Face to Face</a><br />
Library Career Development Series: Focused on Libraries Then &amp; Now and Self Awareness<br />
<font face="Verdana" size="2"><a href="http://www.viethconsulting.com/Calendar/moreinfo.php?eventid=36488">March 31, 2016</a><a href="http://www.viethconsulting.com/Calendar/moreinfo.php?eventid=36979">--Webinar</a><br />
LCD Series: Intellectual Freedom . . . The Good, The Bad, and the Ugly<br />
<a href="http://www.viethconsulting.com/Calendar/moreinfo.php?eventid=36979">April 20, 2016 --Webinar</a><br />
LCD Series: Working as a Team: Where do I Fit<br />
<a href="http://www.viethconsulting.com/Calendar/moreinfo.php?eventid=37182">May 19, 2016 --Webinar</a><br />
Internal vs. External Customer Service<br />
<a href="http://www.viethconsulting.com/Calendar/moreinfo.php?eventid=38153">June 2, 2016 --Face to Face</a><br />
Your&nbsp;Culture Your Career </font><br />
<br />
Competency:&nbsp; Public Service<br />Location:<br />Online<br />Via Adobe Connect<br />,  
PRIORITY:3
TRANSP:TRANSPARENT
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ACTION:DISPLAY
DESCRIPTION:Reminder
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